Bored Panda

When you have a complaint with a retail store or business, please remember that the person you are speaking too (or yelling at sadly) is just the one that happened to pick up the phone or is standing at the till. they likely have nothing to do with what went wrong and have little sway in what can be done to help. They dont need to be yelled and screamed at for something they did not do or is under the control of a corporate office/higher up.