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Target Employees Are Calling Out Unbearable Customer Behavior With These 50 Pics
Interview With Expert
Whether you’re a shopper or a shop assistant, you’ve possibly had at least one annoying experience in a store. Research shows customers are getting increasingly irate and retail workers are being treated worse than ever.
Target has more than 400,000 employees and almost 2,000 stores across America. It seems there’s no shortage of buyers behaving badly at some of these outlets. From shoppers demanding doors open early, to leaving dirt in the aisles, or causing food to go off, Target employees say they are going through the most.
Enter r/Target: "A Place For Team Members To Do Stuff That Kind Of Matters". More than 197,000 members have joined this online community since it started. We've gathered a list of some of the worst customer crimes they've come across, so that you can check yourself before you commit them. Scroll on to see how you might be making someone's life a living hell. And don’t miss the interesting chat Bored Panda had with a consumer research specialist who broke down why customers are acting cocky, and what retail staff can do about it.
This post may include affiliate links.
#1
Shocking ⚡️⚡️
Parmeisan 1 year ago
Additionally (as if we needed another reason to hate this plan), it would really have given the virus great opportunity to spread during that hour. Which might not be so bad if only the maskless idiots suffered the consequences of that choice, but alas, that's not how it would have shaken out.
Carolyn Kuks 3 weeks ago
Are you sure you want to stick with that post? The masks literally have "not for medical use" printed on them. Even Fauci admitted that it was a miscommunication and they just kept it up. Not that I would trust Fauci with the air I breathe. Same thing with the 6 feet rule. People eating at restaurants, taking their mask off to take a bite...just so absolutely ridiculous. We flew several times during the height of the covid flu & we got a mask & a packet with a teaspoon of sanitizer. They were "so" worried on the plane...not. The mask police were a different animal altogether...you really should do your homework and research what you post. Take a look at Pfizer's studies 3 months in. It was the flu with human manipulation.
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notlikeyou1971 1 year ago
I bet a lot of employees would not be working during the mask free hours. Then what?
Nicole Weymann 1 year ago
They wouldn't LIKE to be working. I'm not sure they'd be asked for their opinion. And even if they're willing/stupid enough to do so: they spread the virus as well. Ann Widdeombe's kinda idiots are the exact reason masks were made obligatory.
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ThisIsMyDisplayName 1 year ago
I agree with the sentiment (and the contempt for Ann Widdecombe), but this is about Britain, which doesn't have Target stores.
The National Retail Federation says around 55 million Americans work in retail. That's 1 in 4 working people. 78 percent of those surveyed are "satisfied" with their job, while nearly eight in 10 are “happy”. But a separate study shows the opposite is true for customers. General customer satisfaction has taken a dive. And unhappy shoppers are taking their anger out on staff. And don't we know it... Every now and again, there's a viral video or story about someone losing their cool, complaining or cussing in a store. In case you missed it, here are some rude customer stories collected by Bored Panda.
Customer Care Measurement & Consulting (CCMC) and Arizona State University have been conducting studies on customer rage since 2003. Their most recent survey found that “Americans are experiencing more product and service problems than ever before” and are becoming “more belligerent when they complain”.
John Goodman is the vice president of CCMC and a leading expert in customer care and consumer complaint behavior. He’s written books on the topic, directed over a thousand studies, and has been called to speak in more than twenty countries. He agreed to chat to Bored Panda to unpack what makes consumers tick and how retail staff can deal with some of the craziness they face.
RELATED:
#2
Old But Gold
Mike T 1 year ago
Same in outdoor spaces where people with suv size strollers block your passing.
Bec 1 year ago
Right? It's called a sideWALK not a side-stand-in-the-freaking-way. Also. Were y'all not taught to walk single file when others are walking towards you?
Load More Replies... Lew k 1 year ago
In my area it's always old man/ lady that parks their kart in the middle of and does their best to make sure no one can get past then while they spend ten minutes picking a milk. Every dang time. When the snowbirds come in the grocery store is absolutely unbearable.
Mike F 1 year ago
In my area there is "senior day" where seniors get 5% off their total. The aisles are full of people who are know what they want and where it's at. The hold-ups are the people who show up with 3 kids who all HAVE to have their own kiddie cart to clog every step of the process.
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RagDollLali 1 year ago
The soccer moms in my neighborhood, except they do this in the middle of the street with their cars when they pass each other 😠
Spencer's slave no longer 1 year ago
My boomerang child, 32yr old son, very loudly says " Excuse me fat man coming through" in this situation.
BlackCatWithWhiteSocks 1 year ago
I just keep pushing my trolley between them. Occasionally I say "good day"
notlikeyou1971 1 year ago
I am disabled, I embarrass them into moving most of the time.. Unfortunately it's so frequent that I am getting too annoyed with ppl. Thank God for grocery delivery service. The only time I go out is if I absolutely have to. I'm beginning to hate being around ppl
“The average consumer has seven good yells in her,” Goodman told us. “If she or he calls you seven names, they will then be deflated, and ultimately embarrassed by their behavior when the blood comes back in their brain. Therefore, the objective is to depersonalize the interaction.”
Goodman says one way to do this is to turn it into a game. “At one leading nameless computer company, I had reps who had an informal contest with abusive customers. They would identify the abuser and then hold up their hand to count off the number of expletives they had been called,” he revealed.
“The question was – ‘could you get to seven?’ Once depersonalized, they were no longer damaged by the tenor and were often ultimately able to handle the person who would apologize for their behavior.”
#3
Facts!
Colin Matthews 1 year ago
Oh my god YES!! . The number of times I dealt with this kind of k**b headed customer
Lew k 1 year ago
I used to work at Customers homes. Every Sunday or holiday. "I can't believe they have you working today." Umm then why did you schedule your appointment for today? We only started working weekends and holidays because of entitled Customers complaints that they had to wait till Monday for an appointment. Holidays are voluntary for double time.
Jennifer Green 1 year ago
Some woman called me a godless heathen for working on Christmas while SHOPPING ON CHRISTMAS.
- 1 year ago (edited)
So let me get this right... Spending money on Jesus' birthday is okay, but earning it is bad? She should have shopped online.
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Foffy Skrimshaw 1 year ago
This is not the proper way to look at it. If a store is closed it's ok and I would respect that and completely understand. It is up to the owners of the facility to open or not. But if the store is open then ya they are going to get customers
Kraneia The Dancing Dryad 1 year ago
Right? just because YOU don't have a life or family to spend holidays with, doesn't mean we all have that problem.
#4
Sometimes Guests Aren’t All Bad Lmao
Kraneia The Dancing Dryad 1 year ago
Seems like most display models have a setting that resets when you turn on/restart the computer. So unless this was done by an employee or someone in IT, this will disappear by the next day.
Jac Carr 1 year ago
I hate the fact that this image is used so much considering it was her reaction to someone talking about her SA; how did that become funny to people?
Anthorn 1 year ago
out of context things can be funny; as an image, it's funny. And there is no way to tell that was what she was saying just from the photo.
Load More Replies...The CCMC study found customers are becoming more aggressive than ever. 43% admitted to raising their voice when complaining. A 35% jump from 2015. Goodman’s colleague, CCMC President and CEO Scott M. Broetzmann said he was surprised by the findings.
"Even after 20 years of intensively researching customer rage, I remain astonished that — when sorting out ordinary product and service problems — acts of simple kindness and a sense of kinship are, all too often, in short supply,” he said. “The incidence and public displays of customers and companies misbehaving are commonplace, on the increase, and can be downright scary."
#5
Relatable
Pumpkinpi 1 year ago (edited)
We have a former employee who’s a rather charming woman, NOT. When someone sees her, we page it on the walkie, especially when the employee she threw a bottle of sanitizer at is working. Like heads up, psycho is here, Judy do you want us to cover you until she leaves?
Edward Clarke 1 year ago
If you have to do this then why is she not banned from the store?
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Blue Bunny of Happiness 1 year ago
Working in healthcare, they’re referred to as heart sink patients, as in, your heart sinks when you see them on your clinic list.
Beth Wheeler 1 year ago
A long time ago when I worked at a car dealer in the service department as a warranty clerk and cashier. On the 2 day as my boss was training me me he goes "oh hell" and I was trying to figure out what I was doing wrong. It wasn't me, there was a lady that he time ig at all possible don't ever get Into a conversation because she's crazy. Her car was always full of trash bags except for the drivers seat that she was supposedly helping somebody move. Everybody at the dealership got mad at one of the salesman when he sold her a car. When she was in the finance office behind my office she peed in the chair she was in. It was literally dripping out of the building on the way to the dumpster while somebody else mopped that office. Needless to say the owner was not a happy camper!
Islandchild 1 year ago
I was looking out the window and saw a client on their way in and ... I just couldn't. Full blown break down. Ended up being given three month psych leave. That's when I knew I had to get out of customer facing jobs.
Tonyah Mcanelly 1 year ago
all the time. I work at a dealership and cover the reception desk from time to time. And entitled people come in with entitlement chips on their shoulders. This lady comes in demands that we get a gas truck to her because she borrowed her brothers car that is a hybrid. let it run out of gas thinking the batteries will take over after the gas runs out. and demanded that we pay the uber she took to get to us. Sorry but no can do.. its not m fault you didnt educate yourself before you drove a car you knew nothing about. But yes i saw her a storming in and wanted to make myself invisible
Sinnsyk Jakte 1 year ago
We had a woman who smelled so bad that we gagged. She was a hoarder that didn't have running water, and would take oodles of produce bags whenever she came in...so she could collect her feces...put them in a coffee can...and spend half an hour in our bathroom disposing of them. Before you feel bad for her, she was racist, rude, and made diaparaging remarks to our female employees. We would carefully avoid her. When she would go to check out, no one wanted to do it--she was particular about her bagging, and very rude about it. We would alert each other quietly, so everyone would vanish from the registers... The last person who didn't skedaddle fast enough was the lucky bugger to have to deal with her.
#6
Thought This Would Fit Here
Tonyah Mcanelly 1 year ago
the thought of shedding a tear crossed my mind for like a half a second.
Load More Replies... Lew k 1 year ago
I'm not customer facing anymore but I work out in the wild. The number of people who approach me while I'm in the middle of working on equipment to tell me they left our service and why is amazing. The more amazing fact is that they think I care. Look lady, I just fix broken stuff. I've never even met the people in a high enough position to do anything about our prices or billing. You want to complain, write a letter. Right now you're just preventing me from restoring service to people who actually are still our customers.
Dekker451 1 year ago
Every time a customer says that, it's only after they've been a complete pain in the a*s, so it's not a threat so much as a promise.
Kraneia The Dancing Dryad 1 year ago
If only they said this and MEANT IT. But no, next week they're back.....
KatSaidWhat 1 year ago
I lost a client for my boss a few years ago. She thought that should could phone on thursday afternoon and see a dermatologist next day in August in London. I laughed. We're good, but you are not actually out patient, the husband you tried to namedrop had been once (stil; NFI) so in fact, we don't GAF.
KatSaidWhat 1 year ago
We are GPs, but can get a dermatologist if we actually want, just not so much July/August unless it's in the danger category).
Load More Replies...We asked Goodman what advice he has for customers on the verge of blowing a gasket. “Take two deep breaths because you are upset and therefore not thinking as clearly as you might,” he advised.
“I always start off any complaint with, ‘I know this is not your fault, but hopefully you can help me get this resolved.’ I also ask, ‘how can I help you get action from your manager?’ Get the person on your team.”
#7
They Work At Target Don’t They
Beeps 1 year ago
I always jumped at the opportunity to go check in the back. We didn’t keep any additional stock there, but it gave me a chance to skive off for a little while.
BoredPossum 1 year ago
Most stores I know have a lot more in the back since they don't have time to restock during the day.
Hey! 1 year ago
I was at a grocery store and needed asparagus but couldn't find them in their regular place. I asked a clerk and he was as confused as I was. He checks the inventory and they have several boxes. He looks around, nothing. Goes in the back and comes back with 4 boxes (that's all he could fit on his cart). Sometimes it pays to ask. Especially that I needed 4 bundles.
LonelyLittleLeafSheep 1 year ago
I've sometimes had them ask me if I want them to check the back (after I've said something like "darn, they're out of..." out loud). And I usually say that's kind of you to ask, but not necessary.
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Nolgoth 1 year ago
Bestbuy is one of the few places where you could ask if there's more of an item in the back.
Bookworm 1 year ago
I actually did this once, and it turned out they did have another one of the thing I wanted in the back. The employee had a device to look it up on and everything. Oh, to work at a store with a real inventory.
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Tyranamar Seuss 1 year ago
Many stores keep track of their inventory and may have something in back or even in another section of the store. Target is one of them. All they have to do is look it up on a handheld device. Don't ask is stupid advice. Being annoyed people ask is tough cookies. Sorry folks, that's part of your job working retail.
kath morgan 1 year ago
Sometimes I have extra stuff that didn’t fit on the shelves, so I don’t mind if people ask, but sometimes I get the impression that people think I am deliberately withholding “the good stuff” back there.
#8
Well Bye
Owen 1 year ago
In my experience working retail and fast food when younger, it's only ever the really sh*t customers that say that. It would make my day when I thought they would never come back.
Parmeisan 1 year ago (edited)
I have a few places I've never gone back to, and I'd like to think I'm not a sh*t customer - but then, I didn't feel the need to say anything at the time nor make any sort of fuss really while I was there. I just... didn't like how they treated me, so I don't go there any more.
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ROSESARERED 1 year ago
Don't trip on the way out....why don't the horrible ones ever follow thru their threat
notlikeyou1971 1 year ago
If you are an AH customer, you probably made their day by telling them the good news that you aren't coming back!
#9
Raise Your Hand If You “Ruined A Christmas” Because You Didn’t Have Some Popular Item In Stock The Day Before Christmas
Ms.GB 1 year ago
"Well you ruined my Christmas first...I'm working on Christmas Eve because of procrastinators like you so I guess we're even!"
Load More Replies... Poppy 1 year ago
Turkey, we ruined Xmas because we had sold out of turkeys. No love, you waited until Xmas eve to go and buy one. There wasn't even any chickens, beef joints, pork joints, lamb joints, there was no meat left in that store.
Orange Panda 1 year ago
I actually was able to find a chicken on Christmas Eve one year and was sooo happy! (My husband had been in the hospital and I didn't know when he was coming home, so I hadn't been able to plan "appropriately".)
Load More Replies... Sinnsyk Jakte 1 year ago
Two things: An angry German lady looked down her nose at me and said 'You disgust me,' 'cause we were out of marzipan stollen three days before Christmas. Another lady snarled 'You just ruined dinner for my whole family!' 'cause we were out of canned beans--also around Christmas.
longlivethequeen554 1 year ago
We ruined Christmas because we ran out of cream! Lady went mental!! 🤣
ROSESARERED 1 year ago (edited)
Yes, trampolines, oh, sorry, Christmas eve. She expected me to drive to the next t nearest store, 1 hour away, in my tiny old corolla and get her a trampoline...they didn't have any. Her final threat was...have it here tomorrow..I'll be her at 9am. Me, merry Christmas. We are not open Christmas day, and we could not get anymore till march, all the stock was sold. These people don't have a calendar..or know that the 25th of December is Christmas Day EVERY YEAR...bye bye
KatSaidWhat 1 year ago
I'd definitely tell her to meet me there next morning (assuming it would be closed)
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FoxEcoLimaIndiaCharlieIndiAlfa 1 year ago
What does it mean if they're raising both hands? They ruined both Hanukkah and Christmas? Or Kwanzaa and Festivus?
Vinny DaPooh 1 year ago (edited)
Not just a popular item. THE popular item. The one that's been sold out planetwide since October
whineygingercat 1 year ago (edited)
I worked in a mall food court and ruined Christmas by refusing to give out change so people could use the merry-go-round. It was bosses orders. We were NOT a bank. Besides, I couldn't open the register without a cash sale anyways.
In an interesting twist, the study also found that American shoppers disagree about what it means to be a decent human being. Half of those polled said yelling, ranting, arguing, giving ultimatums, and social media character assassination were not okay.
The other half either saw nothing wrong with those behaviors or said it "depends on the circumstances." A quarter of respondents considered threats, humiliation, foul language, and lying as “civil or circumstantially acceptable”.
#10
An 8 Year Old Kid Can Destroy An Aisle With More Speed And Efficiency Than A Category 5 Hurricane
Beth Wheeler 1 year ago
I don't understand why people let their kids do that. My kids knew if they took something off the shelf to look at they were to put it back in its place if we weren't getting it.
Aaron Parker 1 year ago
That's because you're a good parent, and millions of others aren't.
Load More Replies... DarkViolet 1 year ago
Don't get me started. I used to work at Mervyn's (a high-end version of Target), and saw this all of the time. Knocking items off the shelves, ripping tags off the merchandise. And don't you DARE say anything to them. After all, their mothers are the CUSTOMERS, and the customer is ALWAYS right. In my department, that "customer" would end up not getting helped by me, as I would suddenly be "busy" with other customers.
Spencer's slave no longer 1 year ago
I always told my kids, and now I tell my grandkids, "You look with your eyes not your hands".
Puck 1 year ago
Exactly. You can only touch it when we intend to buy it. Also: we walk in stores, running is for outside and when you get to drive a little shoppingcar (supermarket), you need to steer and be carefull.
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Gabriele Alfredo Pini 1 year ago
The idea of touching a toy we didn't intend to buy... I still see the eyes of my mother daring me!
KatSaidWhat 1 year ago
I genuinely feel for retail workers (in general) but near any holiday and in the toy aisle, it's a special level of empathy because I have no problem letting Karen call a manager at a store I don't work at because I told her to pick up after kids stuff and that they are breaking things.
#11
“Sir, You Have A Different State Selected”
Kraneia The Dancing Dryad 1 year ago
Anyone else see the "lol" in the vases behind him? Off topic, but distracted me for a moment.
Parmeisan 1 year ago
This photo is very famous due to his expression! It's very relatable.
Load More Replies... TribbleThinking 1 year ago
Their subconscious has probably worked out that it's cheaper to vent this way than therapy. We simply need to work out a way to ensure that it becomes the more expensive option.
Skitty Young 1 year ago
I used to work at a large chain store, and the website would use “in stock” to indicate that an item was in stock *at the online warehouse.* The amount of angrish I got about “your website says you have this! How are you going to compensate me for my wasted time??!!”
CrazyKnitter 1 year ago
If there's one in stock, maybe someone else has it in their cart and it's on a ride, or the count is off, or something just shut the f**k up about it saying that it's in stock!!
#12
Thank You Lance Storm
Anna Ekberg 1 year ago
"But i just have to complain about something that is totally irrelevant to me and will never affect me in any way!"
kansasmagic 1 year ago
I don't believe this man has ever been in a Target his entire life. Their shoe selection is terrible!
Bouche and Audi and Shyla, Oh My! 1 year ago
Why are the shoes damned? What's God got against shoes?
BeesEelsAndPups 1 year ago
Lo the Lord did sayeth unto man. For thou hast tasted of the cursed papaya, and so let it henceforth be known that unto you and your children and your children's children, until the end of all lineages of mankind, your shoes shall forever be damned to be trodden upon and smell of the sulfurous bile of hell. Let no man walk without knowing they walk upon the damned. Zapatos 7:12
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SheamusFanFrom1987 1 year ago
Would've been nicer if Lance Storm actually Sharpshootered some common sense into that dip sh*t... -_-"
BeesEelsAndPups 1 year ago
I learned recently the target by me doesn't sell men's or boys shoes anymore. I thought that was interesting. It's what they call a mini target
It appears rudeness is on the rise in other parts of the world too. A study conducted by Britain’s Institute Of Customer Service found that more than half of workers surveyed experienced increased hostility from customers during the Covid pandemic. But British hostility extends beyond bad words.
A more recent business crime survey noted a daily average of 1,300 incidents of violence and abuse towards shop workers in 2022/2023. These included racial abuse, sexual abuse, threats of violence and aggression.
#13
Someone Handed Me A Kitten
had a random guest walk up to me and pull a kitten out of her pocket and said she couldn’t take care of it before running away. Very memorable night
Carl Roberts 1 year ago
That actually happened to my wife. Woman came in to the store and bought some stuff, my wife rang her up. She came back an hour later and handed my wife a little orange kitten, and walked away. That was 5 years ago. His name is Charlie, and he's sleeping on the couch next to me right now.
BoredPossum 1 year ago
What a horrible human being. Why does that never happen to me? I want a kitty!
Julie S 1 year ago
Someone dumped a puppy in the bathroom of the supermarket I worked at it had a lame leg so obviously the owner didn't want to care for it.
catastrophegirl 1 year ago
i fostered a dog for a while that came to a rescue because a woman walked into petsmart and tied her leash to the register before running out. people suck
Jac Carr 1 year ago
At least she wasn't abandoned in the street I suppose, she at least took her where there were plenty of people to help
Load More Replies... #14
Is It Me Or Are Guests, Target (Things In General), Getting Worse
Ms.GB 1 year ago (edited)
I showed up to my local Target the other day and nobody was there to greet me. I know it burnt to the ground last year and they are in the process of building a Long John Silvers on the empty lot but this is a huge customer service problem.
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BlackCatWithWhiteSocks 1 year ago
John, I bet no one wants you as customer, or friend, or neighbour, or coworker or anything
Mike F 1 year ago
Or know the secret knock. They will let you in if you know the knock. 😂
Load More Replies... alaina66 1 year ago
Screw you! Come on time next time, then!! You just said yourself that you "understood the store is closed" and "THAT'S a "Target problem"??!!
CanadianDimes 1 year ago
I don’t think they do understand that the store is closed
Load More Replies... TribbleThinking 1 year ago
Yes John, do make a public statement telling the world how unhinged you are. May it be introduced as a reference in employment, character reference and divorce matters.
Michael Largey 1 year ago
The store being closed is not a Target problem, but him being an idiot is a John problem.
FoxEcoLimaIndiaCharlieIndiAlfa 1 year ago
Clearly, you don't understand that the store is closed, John.🤦♀️
#15
When It's Currently A Blizzard Outside
Pumpkinpi 1 year ago
Yes, Target seems to think if they are called guests they won’t be as obnoxious?
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Happy Onion 1 year ago
People just want to prove then can get there. We had snow so bad that transit was stuck, people were abandoning cars in the middle of the roads, etc. I had managed to get to work to field calls and some guy actually showed up for service!
CanadianaKa 1 year ago
Worked at Costco during a blinding blizzard. The store sent the majority of the staff home but the marketing agency that sent us to do pop-ups made us stand there for 13 hours talking to ourselves. The entire store - in a major metropolitan area - saw 51 customers that day.
The situation got so bad that Britain changed the law and announced a crackdown on retail crime. "Assaulting a retail worker will be made a standalone criminal offense, sending a clear message that there will be tough consequences for this unacceptable behavior," reads a government statement from April this year.
Those found guilty of assaulting retail workers could face up to six months behind bars, as well as an unlimited fine. They could also be banned from returning to certain shops. "Breaching an order is also a criminal offense and carries a 5-year maximum prison sentence. For the most serious cases of assault, such as causing grievous bodily harm with intent, offenders could face a life sentence," warned the government.
#16
Guests Who Ditch Refrigerated Food…Why? We Had To Defect All The Cold Items. SMH What A Waste
Owen 1 year ago
People that just decide they actually don't want or can't afford something, and then just shove that item anywhere, are the worst kind of people.
Aaron Parker 1 year ago
I'm not even a religious man but I believe to waste food like this (especially meat) is a f*****g SIN. I hate it with all my heart
Johnnee 1 year ago
Is it so hard to find a store worker and apology? I'm sure they'll gladly take items back immediately rather than throw away later.
Aaron Parker 1 year ago
It's against FDA or some s**t. You can't put meat that's been out of the fridge back into the fridge. Iirc
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Connor N 1 year ago
I'm guilty of doing this once. In Florida there was basically one person ringing up a whole Walmart by themselves. Line went through the entire store all the way to the back. I would like to publicly apologize now for doing that
Kate 1 year ago
Very long lines seem to happen a lot in Florida. But you see a half dozen employees just laughing it up, not bothering to open more registers.
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Philly Bob Squires 1 year ago
All that good food. :( Ground beef, eggs, toast... what a******s!
CanadianaKa 1 month ago
I saw someone take some meat out of their cart at the cash register and drop it in the baskets area, out of sight of cashier. As she began to serve me - while they were still in earshot - I picked it up, handed it to the cashier, and loudly explained that the last customers decided they didn't need it and couldn't bring themselves to admit it. I don't feel badly for embarrassing them at all.
#17
Getting Mad At Target
Spam Spam 1 year ago
The world TicToker Should not be a verb.Tiktok is a scourge on the planet and these be destroyed
Orogogus 1 year ago (edited)
$2500 is the felony threshold in Texas and Wisconsin; there's probably some buffer in there to make it $3000. People make a huge deal about California raising its threshold from $400 to $950 in 2011, but Texas is tied for the highest bar in the nation at over double that limit.
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Panda Parade 1 year ago
When Walmart started rolling that out, it was unheard of, but hilariously effective.
SkippyJohnJones29 9 months ago
it took three years to get to $3,000 at Target? just going in for 2 things ends up costing you over $100 lmao
#18
I'm Dead
Pumpkinpi 1 year ago
Did you get the email saying it’s ready? No? Then either go home and wait for it or shop while you wait for that email.
Farnzy 1 year ago (edited)
ZOMG YES. I have people call me and say they saw the notice that it could take 24 hours before they receive notice something has shipped... and they call me an hour after the order is placed. I've read the email with them and they still say "well can you check if it's ready? ". It hasn't even hit our internal system.
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Display_Name 1 year ago
I just pulled up and tapped that I'm on my way and I'm here. You have less than 3 min to get everything together and to my car...oh, 56 items not in the same area of drive up.
Japanese retail workers are also under attack. A labour union surveyed more than 30,000 workers earlier this year. It found that 46.8% were harassed by customers in the last two years. Most complaints dealt with verbal abuse, and some were wild.
As this Japanese newspaper reported: “Responses in the freely written section included a case where a customer said, ‘You're just a woman’, derisively to a worker and returned with a wooden sword.” In another incident, a customer allegedly threatened the life of a waiter when spoken to about their dessert.
#19
Especially When I’m A Cashier
Kate 1 year ago
And boy do we have it in abundance here in the U.S.! Vote blue 💙!
Load More Replies... IamMe 1 year ago
I worked at the customer service desk, for a while. Then, purposely moved up to front end manager to save my fellow employees from people like this. The previous manager would reward the most unreasonable customers. He gave one guy not only the full original price for a ham he'd bought on discount after Easter. That had gone off in the customer's refrigerator in November! He also gave him a gift card! For the inconvenience. The dude had only spent $3.99, but ended up with around $75 all together. Meanwhile, I had to throw up in the trashcan, because of the smell of the open bag of very rotten meat, and got berated in front of the customer for trying to give him only $3.99. Which he told me to do when I called him, because I wasn't authorized to process returns past thirty days old.
Colin Matthews 1 year ago
Oh yes, think of the stupidest person you know and imagine them day after day all the time...
#20
Not A Target Worker But I Thought This Will Make You Relate
Beth Wheeler 1 year ago
It has always been a pet peeve of mine that people are either 2 stupid or 2 lazy 2 put the cart in the rack.
Ace 1 year ago
Meanwhile there are people who are too stupid or too lazy to type two extra characters.
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Ellinor 1 year ago
In my country you have to put a coin to get a cart, so if you want your coin back you need to return the cart !
Elio 1 year ago
I'm in the US and the store ALDI does that. Or at least the one I went to in New York.
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Mike D 1 year ago
I'm also amazed by people who don't put their small cart in the side clearly labelled Small Cart and vice versa. The big and small carts go right next to each other!! Also people who don't walk a couple of parking spaces over to put their cart away and just leave it in the car space next to them.
CanadianaKa 1 year ago
I remember an elderly lady stopping me in a parking lot when I was returning my cart to tell me I was raised right. My mom (I was in my 30s already) who was standing nearby called to her to say thank you. :D
Mario Clouâtre 1 year ago
Worse is when they pretend it's to create jobs and there's someone paid to do that. No. You're lazy and it's extra work for employee who already have much more to do. No one is paid to roam the parking lot in search of lost kart.
Sven Horlemann 1 year ago
The solution is so simple. At least it works in Germany. To get one, you need to unlock it with 1 Euro. You get the Euro back, when you return it. Works like a charm.
Igor914624 1 year ago
There are two types of people in this world. Those that return the shopping cart to the store, and @ssholes.
Beth Wheeler 1 year ago
It has always been a pet peeve of mine that people are either 2 stupid or 2 lazy to put the cart in the rack.
#21
Gotta Love It
Khavrinen 1 year ago
But they have to stop at IHOP first to berate a waitress, and leave her a "tip" of those fake $20 bills with "Christian" lectures inside.
Pumpkinpi 1 year ago
The ones who come to my store hit up Golden Corral first. Then they come over and immediately use our bathrooms and stink them to high heaven before berating employees for not having “what they came for!”
Load More Replies... Mike F 1 year ago
"Go, and sin no more"...Alright, the counter is reset!!
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Tirza Sprong 1 year ago
Which is weird to begin with since Christians are not supposed to do their shopping on Sundays.
Jody Alton 1 month ago
One time, I met my very religious neighbor at 9 AM on a Sunday, as she was leaving for church and I was leaving for work. She berated me for 10 minutes about how I should be in church today and God may never forgive me for working on the Sabbath. Guess who bought 15 pizzas from me three hours later.
The union is now lobbying the Japanese government to follow Britain’s example and amend the law to protect retail workers. It wants companies to be responsible for keeping staff safe from rude customers. As the New York Times reported, “Such a law would be similar to those that make employers responsible for safeguarding workers from sexual harassment or managerial abuse.”
#22
Actual Guest Interaction Today
#23
I'm Gonna Lose It
Beth Wheeler 1 year ago
If you change your mind about something go put it back especially if it's cold or frozen!
J. Oliver Scott 1 year ago
Given that the store has to discard this product because it could be a health hazard and eat that cost, anyone who does this has no right to complain about rising grocery prices.
Aaron Parker 1 year ago
Again, that huge piece of meat not has to be thrown away according to law in America. What a f*****g waste
Jeweled Dragon (She/They) 1 year ago
Whenever meat was left out on top of other products, we not only had to throw out the meat, but the products it was placed on due to cross contamination
Stephanie Trump 1 year ago
I spent years working at a store and saw stuff like this way too often. I was shopping at another store, and saw a woman put a frozen burrito on a random shelf and yelled at her. It felt really good
#24
Ah Yes, Those Guests That Tell You Their Whole Life Story After You Told Them In What Aisle The Item They're Looking For Is At
Aaron Parker 1 year ago
Especially being a people pleaser and feeling like I have to pretend to be interested or I'll feel bad later. Even though I don't give a poop about their life story
BeesEelsAndPups 1 year ago
Do what I do. Point somewhere behind them and yell "oh my God, what is that hideous thing". When they look, you run away.
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Arkham Wohlfert 1 year ago
This is my life working at a hotel. I don't mind chatting with customers, but when someone is on hold, or people are in line, or I'm carrying a heavy thing, or when I have a mop in hand, (and more), or when I simply give allll the cues that I can't chat right now, WHY do guests keep telling me about the "long drive" and how they "came for a sports event, and their niece's, son's, best friend's sister got a dog that pees on the floor, and so they won't be going to the reunion next year, which is weird cuz they aren't even related and that somehow puts them out, and how it's a problem they need to solve NOW with me, who can't keep up or begin to care for the life of me (not that anyone else could), as though their entire social and familial future depends on it.... while I'm literally nodding towards the phone and saying "I gotta take this", or someone else is standing basically on top of me saying "this key doesn't work". Just STOP. it's waaaaaay more people than you would guess.
KatSaidWhat 1 year ago
I've recently disovered I can make myself choke on fresh air... or fake choking if necessary...
Panda Parade 1 year ago
I've always just called another employee over for "product assistance," then just walk away when they come up to the customer. It's confusing long enough to cover my exit.
Goodman told Bored Panda, “When customers are frustrated and angry, the blood drains from their head and they are inherently less rational and restrained.” He said the main reasons customers get mad are price increases and supply issues, adding that some companies aren’t training staff properly in dealing with complaints.
#25
Happens Almost Every Shift
Beak Hookage 1 year ago
Over your eyes as well, so you won't see anything else that might upset you.
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Hey! 1 year ago
Every time we went to China pre COVID, people wore masks if they were sick or if there was too much fog, etc. It was not unusual to see people with masks in the streets. I thought it was an actually good idea.
EmAdoresHerKats🇮🇪🇩🇿🇵🇸 1 year ago
I've been wearing a mask for years before Covid because of my autoimmune disease i also wear a hijab. People used to have a great time screaming and abusing me
Load More Replies... KatSaidWhat 1 year ago
Surgeons everywhere crying hysterically, both with laughter and the pain.
paigeofcolors 1 year ago
Only reason I didn't like masks is that they would fog up my glasses so I couldn't see anything at all. I remember accidently running into a side wall because I couldn't see lol.
#26
Teens. Somehow They Figured Throwing Themselves Into A Display Was Funny
BoredPossum 1 year ago
Vandalism, should be reported and paid for, damages, extra hours etc...
DarkViolet 1 year ago
That, or opening bottles of nail polish, sampling them, then applying it to the display. I had to flag down a Target employee because I saw someone doing exactly that. I hope she was given the choice of paying for what she used or getting arrested for vandalism. Some people's kids!
BeesEelsAndPups 1 year ago
I worked at a store like this. Cops wouldn't come for this.
Load More Replies... Display_Name 1 year ago
And then every guests asks you why the store looks like a tornado went through it...it's because of the guests. The team members are definitely not doing it. Go talk to your fellow guests.
#27
Every. Damn. Day
Mario Clouâtre 1 year ago
The worse and earlier version of that I had to deal with was arguing with main office about what we had in stock. There was a upc code mishaps. Inventory didn't match what was on the computer. We were out of a benign but high sale item for several months...
Have you ever heard the saying “the customer is always right”? If you truly believe that, you might be part of the problem. “Customers cause about 30% of all their own problems,” warned Goodman. And that’s where a lot of the drama begins.
So next time you feel your blood start to boil, and start losing your cool, take two deep breaths and let the blood flow back to your brain. Then spare a thought for the thousands of retail workers facing fury on a daily basis.
Have you witnessed or borne the brunt of a rude customer? Let us know in comments.
#28
😤🤬
Curry on... 1 year ago
Well, though this is true, there's another side. The clerk walks away as soon as you approach the counter.
Sinnsyk Jakte 1 year ago
We had a thing called helmsing, which was time designated specifically for someone to walk around and help customers--just walking around, and specifically told not to work anything. Problem was, customers didn't notice a helmsperson 'cause they weren't doing anything. My solution was to ignore the part where I do nothing but look for people and start picking up cases to put on shelves, or--if there wasn't anything--I'd walk around with an empty box and a purposeful gait. Worked every time.
Ms.GB 1 year ago
They always ask the person who's doing multiple tasks already and never the one coworker who's just standing there. That always used to p**s me off.
MarieTDr 1 year ago
That happened to me a lot as a nurse. Family would ask me to do something while I was busy. I'd tell them to ask one of the personnel sitting down who was unoccupied. The answer was always, "I didn't want to bother them."
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jon gilbertson 1 year ago
Sometimes I wish I could talk to customers like Randall from the movie Clerks.
veryvenasaur 1 year ago
I think my favorite moment was when I was carrying a broom 6 bags and a trashcan and someone came up behind me and said, "Since you aren't busy..." Like um YES I AM.
Wendy Hamilton 1 year ago
People think that you can multitask. All it does is create a clusterf*ck.
#29
Yea Cus It’s Our Fault U Came In Less Than An Hour Before Closing
Dorothea Stovall 1 year ago
Curiosity? 10:00 pm is closing, not 10:15 or when you and your family are done. You're out of line.
RapidUnscheduledDisassembly 1 year ago
Took me a while, but I finally figured out they meant "courtesy".
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Beth Wheeler 1 year ago
Why did you take little kids out shopping when they should be in bed? You go earlier to get what you need or on a different day. And you do not have a b***h fest at the store for your stupidity.
Michael Largey 1 year ago (edited)
More like "curtsey" - as in what he expects the staff should do to him.
Load More Replies... Beak Hookage 1 year ago
Note the extra manipulative mention of the kid's ages. This person is a creep of the first order.
Rebecca A. Corvello 1 year ago (edited)
If my store is closed, you better get the hell out. The lights are automatic, btw, and the registers turn themselves off after a certain time. So no, there's no "courtesy" extra time! Plus, we get in a LOT of trouble for ANY overtime. No matter how much you're spending, it's not worth me getting written up over.
Pumpkinpi 1 year ago (edited)
Generally stores give all calls multiple times before the lights go out. Instead of listening to the 15 minute and 5 minute all calls, they obviously chose to tune them out and go on their merry little way. The store gave them “curtesy, “ they just chose not to take it.
Amelia Jade 1 year ago
They were in the store for over an hour. If I'm shopping just to browse, or whatever, then sure--I can be in the store for over an hour. But if I have a list and know what I need--there is no way that takes a full hour. If you walk into a store at 9:15, knowing it closes at 10, then you would hustle and get the stuff on your list and get out. This person sounds like a delight.
#30
Hate It When The Guests Sit In Drive Up Like This Before We Open
#31
Same Feeling When My Weekday Closing Lead Says “Have A Good Weekend Team” Over The Walkie On Friday Night
kath morgan 1 year ago
“It’s such a lovely day, have you been out in it?” No, I’m… here… working…
#32
Why … Just Why?
AMaureen Dance 1 year ago
And he was finished with it. Did you expect him to carry it around with him until he found one of the hundred trash cans all over the place?
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Rahul Pawa 1 year ago
This seems like an honest mistake to me. Logan probably set the drink down while looking items in this area and then forgot about it. Not nearly as bad as the steak left in the makeup section.
Display_Name 1 year ago
And then the guests complain to us about all of the Logans. Like we are supposed to follow everyone and pick up after them?
Lara Verne 1 year ago
I worked in supermarket, and this was everyday occurrence. Half eaten donuts all around the store, people let their kids drink half of the bottle of some drink and then placed it somewhere....My personal favorite was melted chocolate popsicle in stationery aisle.We had to throw away all paper items around it.
#33
Dear Customers, If You See An Employee Pushing A Cart That Looks Like This, Don’t Bother Them. They’re Being Timed To Pick Items
Pumpkinpi 1 year ago
I work a different retail company but I’ve literally had people try to take stuff OUT OF my cart while I’m picking orders! Like wtf! And yes, orders are timed from when you start to when it’s done being picked. Our system gives us a bar at the bottom that says things like “you are X minutes ahead, good job!” Or “you are X minutes behind, pick it up!”
SkyBlueandBlack 1 year ago
Y'know, picking at Amazon was pure hell, but at least there weren't any customers in the warehouse.
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Joanne Mendonza-Earle 1 year ago
Timed to pick items? Like for people that ordered stuff online and are picking it up? The employees are timed?
Hillary Durkee 1 year ago (edited)
Yup. Usually we get a batch of 30-45 items (usually 3-5 separate orders) with about an hour or so (if we’re lucky) to pick. I’ve picked up large orders at 20-30 minutes before and spent it most sprinting through the store. It’s very difficult to manage when seemingly every guest has a question and I’m scrambling in a panic.
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WonderWoman 1 year ago
Maybe dress them differently so that we don't get confused about their purpose in the store.
Eric Lafleur 1 year ago
Employee with a special cart (plastic boxes, racks and containers for refrigerated goods) for online orders: "are you looking for something, sir?" Me:" yeah, but you're already busy so I won't keep you. Thank you and have a great day". If I can't find it on the first pass, it's either sold out, they never had this product in the first place or I need to look again, like for real and not with "husband eyes".
ROSESARERED 1 year ago
Yep...so many jobs I do are time. Work a cart of stock, 10 minutes, pack away overstocks in the stockroom, 20 minutes per card. Online order, 1 minute to find each item in the order
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Dream 1 year ago (edited)
This is so silly like everyone that walks in would know this. We see an employee in the store "working" and god forbid a customer ask them a question possibly without knowing some hidden bit of info. Maybe try speaking? "You should know this is a timed event I'm doing!" is INSANE.
Beth Wheeler 1 year ago
Oh and I'm guessing this is 1 order. The people doing this at Walmart are doing 3 or 4 orders at a time.
Beth Wheeler 1 year ago
That is nuts! What if the store is super busy and there's lots of people in the way?
#34
“Guests”
Rahul Pawa 1 year ago
If the cup is half empty, I assume it was a mistake and the person will be mad at themselves when they realize it later. So easy to set it down and forget it.
SkippyJohnJones29 9 months ago
don't be a lazy inconsiderate ahole. here's a novel idea, maybe don't be drinking and eating like it's you're last supper while shopping? you can't wait an extra 30 minutes to eat something or throw the trash away on your way out? idiocracy
Load More Replies... #35
Swear To God The Guests Are The Embodiment Of This Meme Every Time It Rains And I Can't Dry The Carts Fast Enough LOL
#36
Every Time!
Khavrinen 1 year ago
"The sign said 97% off!! You have to give it to me for that or it's False Advertising!!! I'll get you all fired!!!!"
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#37
Guests
Kraneia The Dancing Dryad 1 year ago
That's a change from leaving cold stuff somewhere it shouldn't be....
#38
Just… Why?
Damned_Cat 1 year ago
At one popular department store in my town, they stack the jeans by style and color, not by size. It's a pain to sort through the whole pile to find your size without messing up the whole display. As we see here, some people have very little patience with that.
WonderWoman 1 year ago
The jeans are stacked 12 deep, the sizes are small to large and when you pull a middle sized pair out, they all fall. This is a design flaw.
Cathy Kliethermes 1 year ago
You put your hand on the stack below the pair you want when you pull the pair out. That usually keeps them in place. But, yeah, have all one size in the same stack would be nice.
Load More Replies... Suzanne Baruch 1 year ago
You know why this REALLY happens? Because the corporates who design the displays don't have to clean them up. If they did, they'd design them so customers can more easily shop through the items.
Irish Lassie 1 year ago (edited)
A sale maybe? A really crazy sale? Maybe someone dropped a whole load of crazy??
Shark bait hoo haha 1 year ago
I used to work at Beall's Department store in the Men's department. We had a huge long wall of nothing but jeans and workpants. Never failed, on a Friday or Saturday night when we (mostly teenagers) would have to close and deal with this BS before we left the store. Sure the extra 3 hrs pay was great but that was our party time too.
#39
A Guest Decided To Have Breakfast In Our Paper Aisle. Worst Part Is They Used Chocolate Milk
Stefan 1 year ago
Now, now let’s not insult pigs. They’re actually quite intelligent animals.
Load More Replies... Thanos'Fingers 1 year ago
Someone who can't afford to eat breakfast... I feel more bad for them than for Target
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Cassie Casey 1 year ago
I'm more interested in the super mega, ultra strong Charmin. That's a lot of adjectives.
Robert Beveridge 1 year ago
That person is a douchecanoe but in regards to the last sentence, churros with choccy milk? Absolutely would smash.
AMaureen Dance 1 year ago
Og course. Isn't it free if you don't actually take it out of the store? /s
Sinnsyk Jakte 1 year ago
My sonder went off as I tried to imagine being that person, in that moment.
#40
We've All Experience This Right? Don't Tell Me I'm The Only One
Pumpkinpi 1 year ago
😂 True story! I was walking into work this morning and there were two people tapping their feet at the locked doors. Um people, we clearly have the hours posted that say we will open at 9, been 9 for like 2 years now . Go tap your feet somewhere else for 15 minutes until the doors open.
Ms.GB 1 year ago (edited)
I was working at a vet clinic and whoever closed up the night before forgot to lock one of the front doors to the lobby (which is obviously a huge mistake but honestly they were probably really sleep deprived because we worked incredibly hellish hours late into the night). I was opening so I come in through the back like an hour before the clinic is open and when I go up to the front to get things ready there are already people sitting there in the dark...I s**t you not! The lights were out, nobody was there, there was a huge closed sign out front etc. but apparently someone tried the doors anyway and found one open so about 10 people decided to just go on in and sit down in the pitch black. I nearly had a heart attack! Honestly we are lucky nobody stole anything or trashed the place.
Load More Replies... Happy Onion 1 year ago
And the super special idiots that ask to come in with you when you come to open even though it's 30 minutes early. "No! In fact, I'm likely to kill you, get you stuffed sl and place you at the front entrance as an example of what not to do. GTFO"
Lara Verne 1 year ago
This! Army of people with shopping carts waited in front of store good hour before opening. Even in winter!
Damned_Cat 1 year ago
You must be talking about Costco. You need to get there an hour early just to get a parking space within walking distance of the store.
Load More Replies... notlikeyou1971 1 year ago
It's like they are a different species with a different clock. They start " the hunt" at awful hours. You should see them at restaurants,lines around the other side for a certain kind of special.
#41
Found A Guest's Hiding Spot In My Furniture Display Today. I Wonder If They'll Be Mad When They Come Back And See That I Took Their Loot Out LOL
Shark bait hoo haha 1 year ago
I am thinking it was a collector who didn't have enough money at the time and stashed them so other collectors wouldn't get them until he came back with enough money.
Load More Replies... Sophia Athene 1 year ago
I used to do that but came back later the same day. It was mostly clothing I hid in the very back of a display and needed to get more money to purchase it. It was always where I left it. Then I grew up.
#42
705 Pounds Of Soda, This Is One Order. Godspeed My Drive Up Homeboys
R Dennis 1 year ago
Maybe it was supposed to be individual cans. I ordered 12 cans of novelty soda online and was shipped 12 cases... only paid for 12 cans. When I called to let them know and to ship it back, they offered me a case for my honesty. I refused because they were already going to have to pay a lot for shipping both ways.
#43
GS Folks, Would Y'all Accept This?
Steve Hall 1 year ago
They returned it without a box because they stole it from someone's back yard!
zovjraar me 1 year ago
target will absolutely take that back. they will take back walmart items, items that are clearly used, broken stuff, anything. and then they tell employees that they should be happy with a 10 cent raise once a year. always wash any clothing you get before you wear it. people try on clothes without wearing undergarments, return items that have been worn, ect, and target does not have washing machines!
Vinny DaPooh 1 year ago
Well sir. Good to know it fit in your trunk cuz that's where it's going to be returned to
Stephanie Trump 1 year ago
I worked at Walmart. Let’s just say they have a very generous return policy. I want to open my own store just so I can tell people “No.”
Mellisa 1 year ago
Funny since I've seen Walmart turn people and their returns away. Must be your area
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#44
What Do I Even Title This??
Mike D 1 year ago
I saw a drive-thru liquor store in Wyoming, USA many years ago
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#45
Somebody Left A Live Fish In My Store Today
LJ North 1 year ago
Per the original Reddit post, the fish was indeed rescued.
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DelvianBlue 1 year ago (edited)
I hope this was in a state similar to Ohio, because if caught, this could fit our felony animal abuse law here. If it could be a pet, then it's jail time for you! We tend to take all kinds of animal abuse seriously.
Tonyah Mcanelly 1 year ago
We had a customer give one of our sales guys two live crabs poor guy didnt know what to do with them so they are at his house in a salt water aquarium lol
#46
What A Great Way To Start The Morning
Heather Menard 1 year ago
Umm they stacked a whole bunch of heavy cat litter on floating shelves good idea
JB 1 year ago
I hope the manager who ordered this be done got fired, but the sad reality is he probably just blamed the worker who tried to point this inevitability out.
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Beth Wheeler 1 year ago
What a nightmare to clean up and those shelves are probably trashed from being twisted and warped.
Heather Mack-Scott 1 year ago
I've seen it a time or two in my retail career. It's not just the litter, but also what's on the other side. When it's happened at my stores it's been due to the other side being reworked and empty. Throw in a loose foot that's not locked in right. Also seen pegboard pull out of the track in the standard due to the pegs being too heavy. (Batteries behind cash)
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#47
It’s Called Etiquette
SkyBlueandBlack 1 year ago
No. I don't want to touch a customer's nasty hands. Place the money or card on the counter, please.
BeesEelsAndPups 1 year ago
In Japan, they'd give you this little plate where you put your cash.
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Nils Skirnir 1 year ago
Some cultures s don’t hand money directly to people. Considered rude.
Load More Replies... FoxEcoLimaIndiaCharlieIndiAlfa 1 year ago
You don't need to physically touch someone's hand, in order to pass them cash or a card. Cashier places their hand out, palm up, and you place the money or card onto their hand. No touching required.
SkippyJohnJones29 9 months ago
do not ever toss your change or money at a cashier. I will stand there and refuse to pick it up until you hand it over properly. if I'm holding my hand out for your money and you throw it all over the counter, get the f outta here you intentionally arrogant ahole
Colleen Glim 1 year ago
But don’t put it on the moving belt! Seen people lose credit cards, debit cards, coupons, even a $50 bill once. And yes there’s a crumb tray in the space underneath the belt, but it doesn’t always catch everything. And then it’s a colossal PITA to get things back
zovjraar me 1 year ago
always love it when they do the bills with change on top. then the change inevitably slides off the bills and onto the floor.
#48
They're Getting More Creative
Beth Wheeler 1 year ago
UGH the smell of burning plastic to steal whatever was in that box. Somebody had to go looking for what was burning.
Dream 1 year ago
How does this type of thing NOT get spotted by security cam guys? Are they all watching prawn? I looked up at the cam above the register for help one day at wal mart after having trouble and the girl was there in 1 second like I was wanting to steal even though I did it on purpose cause no one was around. Target doesn't have that I guess.
SkippyJohnJones29 9 months ago
how did no one smell that?! that would have taken a while to melt through that
#49
Some Jerk Just Came In And Returned 14 Bottles Of Formula Because They “Have A Chip In Them” It Really Sucks We Have To Dump It Out Seeing How Sought Out It Is SMH
Robert Beveridge 1 year ago
Making something up. They emptied out the formula, probably for reselling.
Load More Replies... Spencer's slave no longer 1 year ago (edited)
A chip out of the lid/seal, which breaks the "integrity" of the container, probably after opening, pouring out ( stealing ) the contents and returning the "damaged" goods for a cash refund. Stealing/theft/larceny/fraud etc.
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#50
Good Morning To Everyone Except This Guest
Parmeisan 1 year ago
I like like this is partly on the store for even letting you do this. This is so egregious that even the customer should know better, but why doesn't this service have minimum prep times that go up as you add items?
Asher Tye 1 year ago
Some do have it so that you can't pick a time that's less than an hour out.
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Bookworm 1 year ago
It's 7 in the morning, so probably right after opening, and the person ordered 96 items to be 'picked' for a drive-up order
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#52
Hot Wheel Collectors Are The Worst Change My Mind
Daniel Atkins 1 year ago
Oh those people waiting at the door before opening and calling the store to see if new ones were on the shelves.
Glen Ellyn 1 year ago
I went through this for two years when I was the Toys/Seasonal Team Lead. People were vultures, just waiting to pounce. I always felt sorry for the kids who would never get a chance to buy their own Hot Wheels because the vultures had already picked everything clean.
Load More Replies... ROSESARERED 1 year ago
They ring up and want ONE car, 100s on the shelf to go through...they just want one...they drive me insane
#53
Guests When There Are No Ornaments Left 3 Days Before Christmas
Aaron Parker 1 year ago
Never understood the tradition of buying a Xmas tree on Xmas Eve....like, that late in the game what the hell is the point of all that work and money spent??? Someone explain please
ROSESARERED 1 year ago
Sometimes it's tradition...but they could be more organised...it's nearly September...Christmas stock will start coming Into the store I work in after the first week in September...has the last 34years I've worked there.
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#54
33 Carts Left After Closing The Store
Elizabeth Tayler 1 year ago
Is this shoppers abandoning their carts or items left in wrong sections?
Pumpkinpi 1 year ago
Depends? When I worked Target they had carts behind customer service to sort stuff that had to go back. The few weeks after Christmas generally looked like this because there were SO many returns.
Load More Replies... #55
Guest Returned Because “Its Not Sucking”
BlackCatWithWhiteSocks 1 year ago
I m struggling my self ....it is killing me
Load More Replies... Beth Wheeler 1 year ago
I really hope they didn't accept the return and told them they have to empty the cup.
#56
Oh Dear Lord No. The Final Boss
#57
Just Helped A Guest Load 340 Dollars Worth Of Oil In Her Truck 💪🛢
#58
When You Turn Of Your Light And A Guest Comes Up
#59
'Guests', Are Y’all Stupid? Did You Really Have To Open It To See What It Looks Like Or To 'Measure' It? Do You Not Know Your Measurements Or Are You Just That Stupid?
Damned_Cat 1 year ago
I once saw someone open a throw blanket, throw the wrapper on the floor and use the blanket to wrap their kid in the basket.
Anyone-for-tea? 1 year ago
You should be able to see throws out and opened. Sometimes the pattern looks weird when you see it all, or the fabric isn’t as thick as it looks rolled up. But I would roll it up and put it back properly, or just use the one someone else has already unravelled, as there’s always one!
#60
How Guests Look At Me When I Tell Them I Cannot Open The iPad Before They Buy It
#61
Someone Tried To Use These Fake UPC Tags To Buy $600 Worth Of Items. When You Scan Them, They Are 47¢ Ramen Packs. I Don’t Understand Some People :/
#62
We Already Got Complaints At My Store
My team was finishing setting up pride yesterday morning and my GSTL got a huge complaint a couple hours after they finished. Some lady asked to speak to the store director about having “that gay s***” at the front of the store where all the children can see it.
Anna Ekberg 1 year ago
Homophobes: associates everything with a rainbow to gay culture, still complains that "tHe gAys StoLe thE rAinBow fRoM gOd". 🙄
Michael Largey 1 year ago
Soon they'll even start associating the singer of "Somewhere Over the Rainbow" with gays. Oh, wait ...
Load More Replies... TribbleThinking 1 year ago
Do these idiots have histrionics pointing at the sky and screaming about how the liberals have now got god at it with this rainbow nonsense?
Kathleen Pearlman 1 year ago
I like that rainbows are now "Gay s**t" and American flags are "Trump s**t". Or shouldn't be in either case.
#63
People *Do* Know They Can Just Buy The Stuff, Right?
Alison Marchand 1 year ago
I think it's like the one further up where the customer is hiding collectible items so they can come back later to buy them before other collectors
Load More Replies... #64
Kid In Roller Skates Wrecked My Towels 🥲
DarkViolet 1 year ago
After making him clean it up, or contacting the police for vandalism
Load More Replies... Anna Ekberg 1 year ago
You are not allowed in stores with roller skates on here, maybe this is why?
#65
2 Guests Just Got Into The Dumbest Fight I’ve Ever Seen
Colin Matthews 1 year ago
I have a story about this... to cut to the chase...one of the guy yells... I AM the police.... you can guess the rest.
FoxEcoLimaIndiaCharlieIndiAlfa 1 year ago
I have a lot of random scenarios that are my guess for the rest, but how do I know if I'm right or not? It would be much better if you actually told us the rest of the story.
Load More Replies... #66
Very Low Effort By Me LOL. But Any Other Closers Relate?
#67
People Really Out Here Doing Drive UPS For One Banana
Daniel Atkins 1 year ago
They made a pick up order for just one banana. So now some employee will have to take that one banana out to the customer.
Load More Replies... #68
An Actual Interaction I Had With A Guest Yesterday
Shark bait hoo haha 1 year ago
After being mistaken for a store employee many times either because I look the part or I accidently wear similar colored clothing, I am happy that customers ask that question.
Dekker451 1 year ago
Asking the question is not the issue. Getting pissed after getting the answer they didn't want to hear is the issue.
Load More Replies... #69
Them The Rules
Kathleen Pearlman 1 year ago
I once was in a liquor store and the couple in front to me had a carton of beer. I had a small bottle of a good whiskey. The cashier said to them, "I need to see your ID. Even if you look 27." They presented their ID and left. I walked up to the counter, ready to show my ID (I was around 30 something at the time). The cashier looked up at me and said, "You want a bag for that?" I gave him that look, paid and left - with my bottle in a bag.
kath morgan 1 year ago
Omg I hated having to ask for id, people get so weird about it. Like they think I’m just fúcking with them and it’s not a legal thing I could get in actual trouble for. I once had someone suggest I go down the road to her employer to verify her age. Girl, grow up.
#70
Some Guests Seem To Have Had A Little Party In D25
#71
Every Time
Damned_Cat 1 year ago
Like the Halloween store on October 31 when people are mad because the only costume sizes left are X-small and 3X.
#72
When The Millionth Guest Calls And Asks For A Swimming Pool, And Asks Us To Check The Back
#73
Drive-Up Order From Hell (350 Items)
Damned_Cat 1 year ago
That looks like a lot of toys. Maybe they're for a charity give-away for kids. Can't be too mad about that.
Myoviridae 1 year ago
What would be the appropriate protocol when you want to order a lot of stuff, have the money to pay for that stuff, and are willing to pay the fee for others to collate that stuff? Multiple orders and pick-ups?
#74
41 People Ordered One Pack Of The Same Gum
#75
Oh My God Take Your Lids When You Buy A Bin😭
ROSESARERED 1 year ago
So many uses, tray under toaster, kettle, plants. Kids drawing team big ones under the microwave, airfryer
#76
“I’m Not Buying This” *shoves It Into My Hands* “So I’ll Give It To You”
TribbleThinking 1 year ago
I agree. Totally hate how "flavor" is allowed to be a smaller font than "real chicken".
Load More Replies... Bouche and Audi and Shyla, Oh My! 1 year ago
It's noodles in broth, and yes. You're supposed to add your own chicken and veggies for "homemade" soup.
Load More Replies...
#78
Especially In Appliances
Spencer's slave no longer 1 year ago
Grow up for Christ's sake. I've seen seriously rude people in their 20s and 30s being entitled cockwombles who treat retail, hospitality etc staff with contempt. F.u.c.k off with the boomer BS.
Bella 1 year ago
I love this comment, Spencer’s slave from the past. I am really tired of the posts for comedic effect about the generations people were born in, as well as the country they were born in, like they had a choice in the matter. There are great people, and not so great people, within every generation and within every country. How do we all not know this by now?
Load More Replies... Nils Skirnir 1 year ago
Zoomers think everyone over 40 is a Boomer. They can’t differentiate. In fact only about 20% are
Anna Ekberg 1 year ago
Not american so i really don't understand this boomer thing nore why people get so angry over it. 🤷♀️
Nils Skirnir 1 year ago
Marketers and advertisers split US into mini-generations based on pseudo-science. It’s then been used to further divide us for easy manipulation by politicians, etc.
Load More Replies...
#79
Roni Stone 1 year ago
As a now disabled boomer who did decades in retail/food service work, I will not pay the high price for the product and then check it out and bag it myself, too. In the same way I wouldn't go to a restaurant and expect to wash my own dishes. But I will walk my ancient backside up to customer service without complaint if that's the only non-self-checkout option.
Spencer's slave no longer 1 year ago
Again, nope. Interestingly enough though, the majority of people who steal by not scanning at self checkouts are not of the "boomer" generation.
Load More Replies... Add New Image
What do you think ?
Shark bait hoo haha 1 year ago
I would tell all of my employees to refer the nasty ones to me. They weren't allowed to get nasty with a customer but I was and I did. I would back my employees up 100% of the time as well. There is absolutely no reason to treat anyone badly and expect to get away with it with comments like "I pay your salary". I actually told a customer to "bite me" and didn't bat an eyelash when she threated to call the police. I was married to the Sheriff lol.
Alexandra 1 year ago
It's time to stop treating customers as king/queen when they don't behave.
BeesEelsAndPups 1 year ago
I have a history degree. So treat them like royalty and off with their heads
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WonderWoman 1 year ago
Remember the good old days when no food or drink was allowed in stores? Then corporate greed and Starbucks was added, so their drinks are left all over the store. You can blame your company for that
Amelia Jade 1 year ago
When was that? I worked at Kmart back in the 90s. We had a cafeteria in store and you were allowed to take food out and eat/drink while you shopped. Then they took out the cafeteria and put in a Little Caesar's pizza--still could take food out while you shopped. Walmarts have had McDonald's in them for years--well before Target started adding in Starbucks. And Targets often have eateries in them too. When the kids were little they always wanted ICEES from the Target Cafeteria while we shopped. Growing up in the 80s and frequenting shopping malls--we always took drinks into department stores that we'd gotten at the food court.
Load More Replies...
Tonyah Mcanelly 1 year ago
We aren't allowed to get nasty with customers but we reserve the right to refuse service. When customers get beligerant they get escorted out. When they start cussing at me on the phone i give them one warning to talk to me respectfully. if they continue we have permission from management to hang up on them
Steve Hall 1 year ago
This all started when television programs repeated that the customer is always right. Now they are afraid to stop thieft or manage the customers in any way.
Justin Tyme 1 year ago
Now we need a post titled "Store Customers Calling Out Unbearable Employee Behavior"
kansasmagic 1 year ago
Oh it exists! For every "x is terrible" post on BP there's another "why x is great!". It's especially fun to read one that makes you feel like a pretty good dad, only to immediately read another and be told how much you suck! Ah, internet, where the answer is always " yes, and here's more to prove it".
Load More Replies... Pumpkinpi 1 year ago
I love how many people chose “Firmly address inappropriate behavior.” You can tell they’ve never worked retail.
Helena 1 year ago
I took that to mean respond with snark and sarcasm. The appropriate response.
Load More Replies... Shark bait hoo haha 1 year ago
I would tell all of my employees to refer the nasty ones to me. They weren't allowed to get nasty with a customer but I was and I did. I would back my employees up 100% of the time as well. There is absolutely no reason to treat anyone badly and expect to get away with it with comments like "I pay your salary". I actually told a customer to "bite me" and didn't bat an eyelash when she threated to call the police. I was married to the Sheriff lol.
Alexandra 1 year ago
It's time to stop treating customers as king/queen when they don't behave.
BeesEelsAndPups 1 year ago
I have a history degree. So treat them like royalty and off with their heads
Load More Replies... WonderWoman 1 year ago
Remember the good old days when no food or drink was allowed in stores? Then corporate greed and Starbucks was added, so their drinks are left all over the store. You can blame your company for that
Amelia Jade 1 year ago
When was that? I worked at Kmart back in the 90s. We had a cafeteria in store and you were allowed to take food out and eat/drink while you shopped. Then they took out the cafeteria and put in a Little Caesar's pizza--still could take food out while you shopped. Walmarts have had McDonald's in them for years--well before Target started adding in Starbucks. And Targets often have eateries in them too. When the kids were little they always wanted ICEES from the Target Cafeteria while we shopped. Growing up in the 80s and frequenting shopping malls--we always took drinks into department stores that we'd gotten at the food court.
Load More Replies... Tonyah Mcanelly 1 year ago
We aren't allowed to get nasty with customers but we reserve the right to refuse service. When customers get beligerant they get escorted out. When they start cussing at me on the phone i give them one warning to talk to me respectfully. if they continue we have permission from management to hang up on them
Steve Hall 1 year ago
This all started when television programs repeated that the customer is always right. Now they are afraid to stop thieft or manage the customers in any way.
Justin Tyme 1 year ago
Now we need a post titled "Store Customers Calling Out Unbearable Employee Behavior"
kansasmagic 1 year ago
Oh it exists! For every "x is terrible" post on BP there's another "why x is great!". It's especially fun to read one that makes you feel like a pretty good dad, only to immediately read another and be told how much you suck! Ah, internet, where the answer is always " yes, and here's more to prove it".
Load More Replies... Pumpkinpi 1 year ago
I love how many people chose “Firmly address inappropriate behavior.” You can tell they’ve never worked retail.
Helena 1 year ago
I took that to mean respond with snark and sarcasm. The appropriate response.
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