One time, Karen put her own hair in her half-eaten plate of food and then threw a royal fit, demanding that her meal be comped and that she speak to the manager. I went into the back of the restaurant, pulled out the orange hair with 3 inches of regrowth and asked the Mexican guys in the kitchen “HEY, DID ANY OF YOU BRING A WIG TO WORK TODAY?” They told me to f**k off. Went back out, told Karen that nobody on staff has red hair with blonde roots (while staring directly at her disastrous dye-job) but the manager said we would be HAPPY to buy desert for the whole table to make up for this strange phenomenon. The 4 other people at the table were clearly mortified and declined desert. She ordered cheesecake and they all sat there and glared at her while she devoured it. [Friggin] Karen.

It's been long enough that I think anyone involved has long since forgotten. Now, I should say that this didn't happen to me personally, but it occurred in real time while I was (indirectly) present. I was working for A Phone Company in a call center. We were in training for a new scope of service, and part of that training involved listening to some of those calls that 'may be recorded for training purposes'. Normally, the recordings are selected semi-randomly, but this one was specifically selected because it had happened to a supervisor in our center ten minutes prior. Karen called us in a fury. It seems that she had discovered that her son had replaced her number on his 'five favorite numbers' list with the contact information of an unknown female. She wanted us to change it back. We legally could not do that. It's not her phone, after all, and he made the change intentionally. When the agent on the call tells her this, Karen flips her [crap] in the way only a true 'Karen' can. It's the full package: screaming, shouting, accusing us of being crooked, unfair, 'the customer is always right', etc, etc. At this point, I should mention that Karen was calling from the store in her local mall. After about five minutes of Karen Rage, we hear the following exchange: *Serious 'Authority Voice'* 'Ma'am, if you can't calm down, you're gonna have to leave the store.' *Mostly incoherant K-Raging* (sounds like 'I will not calm down!', 'they're cheating me', and so forth). *SAV* Okay -- ma'am? -- you're under arrest.' *Shocked, disbelieving pause in K-Raging* 'I'm what?' *SAV* 'You're under arrest, ma'am, for [something muffled and unintelligible]. This final declaration is followed by the sound of a mobile phone clattering to the floor/countertop, from where the sales person retrieves it: 'Uh...yeah, sorry about that. I don't think you have to worry about this any more, she just got arrested.'

When I was working retail, this one women had a big bag of coupons. Most of them were unusable because either they were expired or they were duplicates. She berated me because the system was rejecting most of the coupons. She called me stupid amongst other names, telling me I just wasn't doing it right. Then as a typical Karen would, she asked to speak with my manager. My manager came and asked what the problem was. The women ranted about how incompetent I was because I didn't know how to scan a coupon. My manager looked at the coupons and the coupons were the problem, not me. My manager [called] out the customer for being disrespectful for me and told the customer to leave the store. I hated working there but I'm so grateful that I had managers that totally didn't go by the "customer is always right" rule and weren't afraid to stand up for their employees. That was just one of many incidents.