Join the Fun!

To get some insight from an expert on this topic, we reached out to Marlon Joseph, host of The Modern Waiter podcast. Marlon has been working as a server for 26 years and says he has loved it the whole time. He started this podcast to highlight that working in the service industry can certainly be a viable career and currently has recorded 196 episodes with his best friend and fellow industry veteran Danny Davila. "Rude guests unfortunately are a part of life when it comes down to it," Marlon told Bored Panda. "As a server you must find ways to deal with it and even turn things around. Some days are easier than others." Marlon says he even plans to record an episode on this same topic because there are so many ways to retaliate against customers.

"If a guest gets rude in a personal way I deal with it directly and tell them 'I going to need you to be nice to me for me to continue'," he says. "If they are being rude in an annoying way, I make them wait. They will wait for me to take their order. They will wait for their food. They will wait for their check. I may even tell them their credit card has declined if that person is paying. I may even tell them we ran out of an item even though we have it," Marlon admitted.

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Christmas Eve 2017 I am six months pregnant, waddling my fat a** around the store. And I'm trying to help this woman and it turns out we don't have in stock what she wants and she just starts losing her f*****g s**t, because we've ruined her Christmas by not having the item in stock. We'd had it since September., she'd just waited till Christmas Eve to get it, but whatever. She even took digs at my unborn child, like what the f**k? After she left, we realized she'd left behind a bunch of shopping she'd done at other stores. And I could see her she was still just outside the store. I could have watered my fat pregnant a** that she just insulted out to go give her bags back. But I didn't. Instead I took them to center management that were closing in five minutes time, which means whatever was in those bags, she didn't get back until Boxing Day. You want to accuse me of ruining Christmas I'll do it properly, b***h

ashy_anne_ , Any Lane Report

Final score:

446points

POST

Shashonie 2 years ago

This was the only way.

173points

We asked Marlon if he thinks customers ever learn a lesson when they receive worse service due to their attitudes. "I do not think rude people are self-aware, especially if it is them being jerks. Most rude people in a restaurant are situationally on tilt. They may be hangry or had a bad day, so they use a measure of power to ease their aggravation. Unfortunately, a server may not want to give their best to a guest like that, and the result is bad service. Then the cycle of self-fulfilling prophecy begins."

We also wanted to know what Marlon would like to say to any customers who feel entitled to be rude to wait staff. "My advice is the same advice I give to guests who do not tip: Do not go back to the same restaurant twice. Servers have bad days too."

Lastly, Marlon added, "90 percent of the time a good server can recognize the attitude of an unsavory action of a guest and find a way to turn it. There is no excuse to be rude. I have had a guest tell me they wanted to punch me in the face. I leaned over the table and placed my fists down on the table and said, 'I bet you wont'." I bet they never came back to that restaurant!

If you'd like to hear more tales from Marlon's experience as a waiter, be sure to check out his podcast right here.

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers So I used to work at a grocery store. And if you've ever worked at or been to a grocery store, you know that sometimes people pay with EBT. Snap, food stamps, because food costs money and people need help sometimes. Anyway, one such customer is in the store, and she's paid for her food, she's gonna go back and you have to bag it yourself. She's bagging groceries over here. New customers in front of me. She's paying for her stuff. She hands me her card as she does so she says loud enough for other people to hear her "I'll be paying with my own money, because I have a job". And I swipe her card. And in what I can only describe as an act of divine justice, the card gets declined. And normally I'm pretty delicate and quiet like, "Hey, your card got declined", I don't want to embarrass anybody. But this day, I was loud and proud, "Ma'am, your card has been declined"

crlstrrs , Anna Tarazevich Report

Final score:

438points

POST

Blaze Fitzwater 2 years ago

*snorts laughs*

165points

hellyabananabreaddude Report

If you have ever worked a customer service job, you know that they are not easy. Customers come in every day with ridiculous demands or unreasonable expectations, and they are often under the impression that they are right solely because they are the customer. “Oh, you don’t have my size in stock? Let me speak to your manager!” Or, “This doesn’t taste right. I’m sending it back, and I’m not paying for it!” You know the type. And while most of us are well aware that this behavior is embarrassing and disrespectful, some entitled individuals never seem to learn. So there is nothing wrong with giving them cold, hard butter or an ugly burger if you, the employee, have had to deal with insults and sass for the duration of someone’s visit.

So what gives people the nerve to act this way when in a restaurant or retail store? Didn’t their parents ever teach them manners? Well, according to Melanie Morrison, a psychology professor at the University of Saskatchewan, there are three possible reasons behind an entitled customer’s rude behavior. The first being that they may want social dominance. These people usually work high up in an organization and have employees below them and continue to act like a superior everywhere they go. "There's still that belief that they have a socially dominant position, they have more power over this individual and they'll treat them in a demeaning way because of that,” Melanie told CBC Canada.

A cop came into my store with no mask in his uniform. I didn't notice until he was leaving, so I said, 'Sir, next time you come in, I need you to put on a mask.' He looks me dead in the eyes and said, 'I have a medical condition. What are you gonna do about it?' I was pissed, so I looked at his badge, and then I later called the police department and told them. Ever since then, every time he comes in, he's wearing a mask. Every time.

Final score:

407points

POST

Mike Loux 2 years ago

So, the medical condition was that his entire body was his a*****e?

312points

The next reason an individual might be rude to wait staff is if they are part of a marginalized group and do not often have a dominant position in society. "When they go into a restaurant, they can exact power. They can become somebody who has been given a bit of power over a server in that moment," Melanie explained. “They can treat them in a demeaning way and be powerful in that environment because the conditions allow them to be." Lastly, Melanie notes that sometimes people are just plain rude. There might not be a great explanation for it, but not everyone can empathize with others or feel guilt for treating people poorly.

People who have worked in the service industry before and understand what it’s like to be a server or retail worker are much less likely to be rude, but it should not take having similar experiences to show someone respect. As Melanie notes, “There's nothing wrong with having expectations. If it's something surrounding the food or the environment or something, then you can ask for some changes. That would be okay, but look realistically,” she says. “Take a breath. Think about it. Look realistically at the server — is that the server's fault?"

40 years ago, I was putting myself through school working at the San Gabriel Country Club. One quiet lazy Saturday afternoon I was working in the bar area when a Party of five comes in and seats themselves. The party was hosted by former Los Angeles Rams legend and star of TV's Father Murphy, Merlin Olsen, who was one of my heroes when I was a kid growing up. That particular day Merlin Olsen was a di**k. He gestured to me and says, "Hey, make yourself useful and take our drink orders". He says "Start with me. I'll have a vodka tonic". So I listened to everyone else give their drink orders, but I'm not writing this down because I can remember this. Merlin's watching me and he's a little agitated. When I get done, he looks at me and says "How you going to remember all that? You didn't write any of that down?". I said, "Don't worry about it. I got it". He looks at me and says "Do you know who I am?". I said, "Yeah, you're the vodka tonic"

lamassagepro Report

Final score:

403points

POST

KitKat 2 years ago

Touché

158points

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers So I worked for Starbucks for about seven years before I finally left. And if someone was really, really rude to me, I would do a very minor thing to make their beverage so much better. Like with a frappuccino, I blend it with cold brew, or other little tips and tricks like to give them a better-tasting drink. Because the next time they go to order their beverage, they're going to order it the exact same way and they will never get a drink as good as they did that one time. They will not know what was wrong with it. They will not know what the difference was, and they will never be able to have a drink that tastes that good ever again. And that makes me satisfied.

btriplett_ , machu. Report

Final score:

360points

POST

AwesomeLeoWife 2 years ago

Clever twist on the “killing with kindness” rule. Love it!

239points

While the way someone treats wait staff or customer service employees might not seem like a huge deal in the moment, it can actually say a lot about their personality. Have you ever been on a date with someone you really liked and then saw them speak down to a server or employee at a movie theatre? For most people, this would be a huge turn off. In fact “The Waiter Rule” has become a popular tactic employed by hiring managers and people in the dating pool to determine whether someone is a good person or not.

As Del Jones wrote for USA Today, “How others treat the CEO says nothing, they say. But how others treat the waiter is like a magical window into the soul.” And he’s right. It is important to observe how someone treats a person when they are not looking to gain anything from them and they are the one being served. Do they look down upon someone else because they are paying for a service from them, or do they view everyone as their equal because we’re all just human beings after all?

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Back in my server days: if a customer was TERRIBLE we’d say table so and so needs attention. All the servers would stop by that table and ask if they needed anything or randomly bring things by asking if they needed it.... THE WHOLE REST OF THEIR MEAL. Go ahead and complain that the staff was extra nice. P.S. there were up to 15 servers on shift.

gloriastelle , K8 Report

Final score:

331points

POST

LoneTomato 2 years ago

Malicious compliance at its best

153points

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Let me paint you a picture. It's the opening day of "Avengers End Game" at my movie theater. You can imagine the chaos commencing throughout the entire theater. And people have been waiting there since 5am, which made zero f*****g sense to me because we had reserved seating. Whatever, I guess it was just the anticipation of everything, that's fine, I can understand that. There had I guess, been some miscommunication between a guest and a co worker and his order was 100% wrong. And that order ended up thrown all over me because of how angry the customer was. Now it was towards the end of the day, so I was like, "Okay, I'm not gonna let this get me", but then he called me an idiot and a fa**ot. I got f*****g angry, of course. So without even like, skipping the second beat I said, "Well, this fa**ot is still alive but Iron Man isn't". I didn't get fired and the customer got kicked out. Ah

drewwciferr , Krists Luhaers Report

Final score:

306points

POST

Blaze Fitzwater 2 years ago

Kicked out AND a spoiler alert LOL!

153points

A man came in, placed an order, and got snippy with a coworker who misheard him. I looked him in the eye and frowned at him and told him, softly, like I was talking to a child (and he was in his 60s) "I'd appreciate it if you would treat her kindly." It caught him off guard He ended up fidgeting and shuffling and quietly apologized to both of us, and was nice the rest of the visit.

leavemyselfbehind Report

Final score:

255points

POST

RandomCitizen 2 years ago

"Treat her kindly" what a lovely way to say it.

115points

bethcaldwell09 , katrien berckmoes Report

According to Dr. Fredric Neuman at Psychology Today, we actually should be considering how our partners treat servers. “I had a patient who broke up with her fiancé because he was rude to a waiter,” he wrote. “That made sense to me. Waiters cannot answer back. I think people who are rude to waiters are bullies. Someone rude to a waiter is likely, sooner or later, to be rude to a spouse.” And he’s absolutely right. A person who is capable of being disrespectful to complete strangers will eventually show that side to loved ones as well, it just might take a bit more time. Plus, if you stay with a partner who makes employees uncomfortable everywhere you go, that will affect the service you receive too. Don’t let yourself be lumped in with a bully.

#10

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers In the 60s my dad worked for Eastern Airlines at DCA. Rude customer story: Ticket sold to NYC. Baggage sent to Bombay, India.

Final score:

237points

POST

Janet Bergstrom 2 years ago

100x if I could!

77points

#11

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Sometimes when they asked for butter I give them cold butter even though I have room temperature butter because I know the cold butter will rip up their bread.

officialtbw , Crazy Cake Report

Final score:

226points

POST

Darren Fusellier 2 years ago

Haha that's awesome

51points

#12

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers This might get me cancelled in the vegan community. But here we go. I was working at the movies. I was a cook there. This lady brought back her burger. She said it was cold. I never have a problem, I'll remake the meal. It's how she told me her food was cold. She said, "This is what happens when they employ Mexicans". She proceeds to tell me she has been vegan for over 30 years, and to make sure that no animal product touches her food. Oh, I remade the burger. I grilled her black bean burger over some nice bacon grease. And I'll do it again.

areallygoodjoke , Miha Rekar Report

Final score:

223points

POST

Mayra 2 years ago

That’s a horrible thing to say, as a fellow Mexican I felt the hurt when I read this… but where is this fancy a*s movie theatre with vegan burgers? 😂

172points

Nick Darlington wrote about “The Waiter Rule” in a piece for Lifehack, and he noted how big of a red flag it is when someone has a situational value system. If someone knows how to be nice and charming but only makes the choice to turn on that side of their personality when interacting with people they “value”, they are not actually kind or charming. They are evaluating everyone they come in contact with, and there is always a chance they will change their mind and start valuing you less as well.

“On the other hand, those without a situational value system treat people well on every possible occasion,” Nick writes. “Their behavior is unconditional. Their behavior is not constantly changing. They accept that every person has a story. The waiter or waitress might be the sole breadwinner, or perhaps they are working two jobs. Maybe they are paying for their studies. Whatever the situation, this type of person remains cognizant of the fact that all humans are equal.”

#13

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers They are getting the hotel room right next to the elevator or the room with triplets.

garlandbrook , Pixabay Report

Final score:

215points

POST

NerdyMom 2 years ago

or next to the pool with all the echos and happy shrieking children :-)

92points

#14

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Leave a sensor at the very bottom of their bag so LP would have to search it for 5 minutes at the door.

docmart10 , Sam Lion Report

Final score:

211points

POST

Catrovert 2 years ago

Savage!😆

62points

#15

As they are leaving, I always use the mag lock that I have control of behind the counter to lock the door and I just see them run into the door.

lauratc23 Report

Final score:

199points

POST

DumYum 2 years ago

That’s terrible! 😂😉

78points

Nick goes on to explain that people who are rude to wait staff have a judging personality, rather than an understanding one. Rather than putting themselves in the shoes of the busy server who is likely juggling multiple tables at once, dealing with communication between the kitchen and their customers and has probably been on their feet the entire day, these customers can only see what they want. They are sitting, so they deserve their food now. Or if they are dealing with a retail employee, they deserve to be waited on hand and food, regardless of how many other customers are in the store. People with judging personalities make everyone’s lives harder by frustrating themselves with having unrealistic expectations and stressing out those around them who just want to do their jobs.

#16

When you hold your hand out for their money & they chuck it on the counter, you make sure to put their change right beside their hand on the counter.

Chloe Pritchard Report

Final score:

195points

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Stacey Rae 2 years ago

Yes and if I have to reach so do you

63points

#17

I worked at little Ceasars and we were super busy and a woman had ordered a deep dish pizza and had been waiting on it. deep dishes have to go through the top and bottom oven to fully cook and I had just pulled her deep dish out of the bottom and was about to put it through the top when she said "that's my pizza. I'm done waiting. give it to me" I tried to explain to her that it wasn't done yet but she kept interrupting me with "give me my pizza" and so I dumped out the doughy mess cut it and gave it

andikinns Report

Final score:

178points

POST

Mike Loux 2 years ago

"The Customer Is Always Right." Enjoy your soggy circle of s**t.

134points

happyfreeauthenticallyme Report

#18

So many people don't realize how bad it is to be rude to a receptionist at a hair salon.. sorry Karen, we are booked for the holidays.

Final score:

166points

POST

sugar-dusted-strawberries 2 years ago

“oh dear! it appears we have a ‘no a******* policy’! what a shame ;)”

61points

Blogger Brooke Burton-Luttmann addressed on her site Food Woolf why she believes “servers don’t get any respect”, detailing her own experiences working in restaurants. “The answer is simple: many customers don’t believe waiters to be professionals and therefore don’t merit their respect,” she writes. Brooke explains that she is expected to be courteous, skilled and work with a smile regardless of how customers treat her and that she must cater to their every whim because “the customer is always right”. But there are so many expectations that servers are required to uphold, so why aren’t guests held to the same standards?

#19

If they are on the phone while I’m checking them out at the register, I purposely make as much noise as possible. My fave: shaking the paper bags.

jujuleeann Report

Final score:

161points

POST

Tessb90 2 years ago (edited)

I preferred to stop whatever I am doing to normally ring up the transaction in an efficient way. Stand still whilst making direct eye contact with them until they finally realise that I'm not doing s**t until they ask the person on the other end to hold on a moment, then ask one of the mandated series of questions, that I normally avoid because I know my customers. Ask stupid pointless question, wait for their answer about loyalty cards etc, look busy for just long enough for them to continue the conversation, and then repeat this process, as many times as possible, after each step of a transaction. If they were super rude and ignored the fact that I had to ask them something , and we were busy, I'd leave them standing there having their conversation, and use the second register to serve as many of my other customers as I could (all of them just rolled their eyes at phone lady, with a smirk on their face), asking her each question, whilst serving everyone else, until she hangs up.

73points

#20

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers I put unsalted fries in their bag but put a few salted ones on top so they wouldn't know until it was too late.

peterparkwe , Nathan Dumlao Report

Final score:

158points

POST

StrangeOne 2 years ago

I would find that would balance it out.

31points

jordan_the_stallion8 Report

#21

So my buddy worked for a pizza place. And he used to tell me that if customers were rude to them, they would do this thing called a "phantom cut", where they would cut the pizza ever just so that if you try to rip a piece off, you tear the whole pizza to shreds. I'm like, "Oh, that sucks". One time, my friend was ordering a pizza. And he was very rude to the pizza person. And I was like, "why?" And then when the pizza got to my f*****g house, they "phantom cut" the s**t out of that thing. I tried to take two pieces and I tore the whole f*****g pizza up. So I got a fork and a knife and I went to f*****g work and I was eating that pizza regardless. I looked at my friend and I said, if you were ever rude to another pizza person again, I'm gonna steal your f*****g turtle. I swear to god

Final score:

148points

POST

Robert Trebor 2 years ago

I'm gonna steal your f*****g turtle.. oh noooopoo! Not my turtle.

106points

Brooke goes on to explain that most diners expect that their only task is paying for a meal at the end of the evening, assuming that nothing before that matters. But respecting a server, showing up for a reservation on time, abiding by restaurant policies and agreeing not to steal any property are just too much for some guests to handle. “Is offering basic human kindness really all that difficult? Is civility really too much to ask for?” Brooke begs. If someone came to your home and you served them a meal, wouldn't you expect them to follow your house rules and respect you and your home? Why should dining in a restaurant be any different? Just because someone is a stranger who you may never see again does not mean they don't deserve equal treatment.

#22

I had a customer tell me I have an awful speaking voice and should not be allowed in public so I spoke louder and more nasally.

chrxmxtica Report

Final score:

143points

POST

LMW 2 years ago

I tell my practice administrator that next time, I will put on a Mickey Mouse voice

52points

#23

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers I work at Walmart in the pickup department. Let’s just say never honk or yell at us or else your order will be the last order we take out.

alyssasalazar19 , Mike Mozart Report

Final score:

137points

POST

AwesomeLeoWife 2 years ago

I use this service like every week and can’t even imagine someone doing this. Why would anyone think those actions would do them any favors?

63points

#24

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers I worked in a college bookstore and whenever someone was rude I would get them the used copies in the worst condition.

mairzy.doats , Pauline Loroy Report

Final score:

136points

POST

Kate 2 years ago

Shoulda told them there were no used copies available, only the new ones (at $200+ each).

61points

“I’ve heard the argument before—most waiters don’t act like true professionals and therefore shouldn’t be treated with respect—but the truth is, professionalism isn’t the real issue here,” Brooke explains. “There are plenty of proficient and skilled wait staff in the world–I count myself as one of them—that are just as prone to being treated poorly by guests, simply because of our position. The world is filled with tons of angry and unhappy people that have no use for words like civil, kindness, and respect. They’re too busy perpetuating misery in their lives by spreading as much hate and anger as possible. Who am I to expect something more than payment (which is easily denied) in return for my services?”

#25

If someone throws their card/money payment at me I throw their card/change back at them when I’m done and throw the pen at them when they need to sign.

souleske Report

Final score:

132points

POST

zububonsai 2 years ago

Yesssss, a 1000 times.

41points

#26

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Ex Dunkin employee here: decaf, no questions asked. But when the frosting in the donuts was melty, I would put it in the bag upside down

kaitlynmsprague , Mike Mozart Report

Final score:

127points

POST

AwesomeLeoWife 2 years ago

Did this when I worked at Starbucks. Decaf to rude customers without even hesitation. Still no regrets.

54points

#27

Put them on hold for 15 minutes instead of 2.

kyledimetri Report

Final score:

116points

POST

Blaze Fitzwater 2 years ago

It sounds like a time out was needed...

51points

3 Owls In A Coat 2 years ago

LOL my work does this! “Why is he still on hold?” “Needed a time out, I’ll get back to him in a minute.”

3points

April Caron 2 years ago

Ah, yes… the “penalty hold.”

1point

Lea S. 2 years ago

I don't even get to talk to a person before being put on hold for 15 minutes.

0points

Canary 2 years ago

I cant do this at work because my adherence would go down and I'd be in trouble.

0points

Deborah Harris 2 years ago

Ah you must work at my doctors surgery 🙃

0points

Everyone deserves to be treated kindly, and even if these patrons are extremely selfish, they should understand that the nicer they are, the more they will benefit as well. Insulting a server will not make your meal come out faster or your soup taste better, but it might get you a spoonful of spit in your cocktail. I can’t say I condone throwing away a customer’s car keys or intentionally giving someone food poisoning, but if a petty reaction is harmless, I say, let the employees have their fun. Keep upvoting your favorite responses, and then let us know in the comments if you have ever dealt with a customer in a petty way. We would love to hear your most devious (yet harmless!) reactions to rude customers!

#28

I was filling a sample & she asked me “Do you even know what you’re doing?” So I left it half open in her bag so she could see I really didn’t know.

chlown_ Report

Final score:

115points

POST

dream of delusion 2 years ago

sample? what kind of sample?

28points

#29

Gone to the back to look for the shoe size on the clearance shoe I knew we didn't have for 10mins playing on my phone before my shift ended and then walked past her and leaving while she stood there waiting the whole time.

tree1993 Report

Final score:

112points

POST

Kate 2 years ago

Oh, yeah, totally. They want this shoe in red, which doesn't exist but "just go check" -- like I didn't just break the entire shipment and run it that very morning? Yeah, I'm gonna go back there and do next week's schedule, make some tea, go to the bathroom, and eventually come back out. Half the time the customer would be waiting next to the door, where they could clearly see there was no stock back there when I came back out.

38points

#30

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Worked for AppleCare and have flagged customers accts as “do not assist” so they could never get help from Apple again.

danijoe17 , Amir Hosseini Report

Final score:

106points

POST

LoneTomato 2 years ago (edited)

I've also done that working for cable and internet companies when customers were using abusive language towards my team. The rule I gave them was warn the customer that you can't help them if they're swearing at you or using abusive language. After that, if they don't stop, note their account, send it to me, and they won't be able to assistance online or over the phone again and will have to go in store. (And if they cause an issue there, security or police will be called)

63points

Dutch Swimmer Goes Viral For Super Revealing Trunks During 2024 Olympics: “Is This Legal?”

See Also on Bored Panda

Thrill-Seeking Diver Jumps Down Extreme Waterslide, Ignoring The Strict Ban For Women

#31

Grown rude men be getting a pink candle in their birthday dessert from me!

whitnastay Report

Final score:

95points

POST

Thomas Beard 2 years ago

Pink is my favorite flavor!

34points

#32

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Only fill their foundation samples up less than halfway but flip it upside down first to make it look full.

danger.cat , cottonbro Report

Final score:

94points

POST

Kim Lorton 2 years ago

I had no clue you could get a refill on a foundation sampler! Where does this happen? When I get samples, they are never the right color for my hair/skin coloring. I am always a nice person to everyone, and I think maybe it's just that they use very young teens that don't know how to assess a foundation color for a client to make sure they come back for the full size. One time, an older woman, super sweet, get a sample meant for a woman of color and bless her, she walked right back in there and asked one girl, sweetie, I think this is the wrong color for me... pulled it out and it was a lovely deep mocha color. She was much paler than me, and the girl had no clue. So the older sales woman came to the counter, replaced it with a color appropriate shade. She did the same for me also! Now that is customer service at the Ulta counter.

23points

#33

If it’s in email I misspell their name on purpose.

justhere4dogvids Report

Final score:

88points

POST

Darren Fusellier 2 years ago

Same, I'll deliberately call men Mrs and the like lol

35points

starkkinnie , S O C I A L . C U T Report

#34

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers If someone is rude to me I make sure to absolutely squish the hell out of whatever food they're buying as I bag it up

Final score:

86points

POST

Mayra 2 years ago

Poor bread never saw it coming

71points

#35

I used to double charge them, so they had to go wait in the customer service line to get a refund.

misticfox0 Report

Final score:

76points

POST

Dilly Millandry 2 years ago

Bit unfair to those doing the refunds though.

63points

Woman Put A Water Fountain With A Camera In Her Yard, Here Are 24 Photos Of Regular Visitors (New Pics)

See Also on Bored Panda

“Ma’am I Live Here”: Woman Refuses To Back Out Of Driveway, Learns A Lesson The Hard Way

#36

I was a greeter supervisor. So if someone was rude I would place them by the kitchen door. So they will be bothered by passing waiters.

rcforjazz Report

Final score:

36points

POST

(They/Them) weirdo-panda 2 years ago

thats pretty good.

2points

#37

Best part is when you say “You have a nice day” to the customer after they didn’t get their way.

alyssaschultz5 Report

Final score:

35points

POST

Erin Fish 2 years ago

This is a classic. Anyone who was incredibly rude to me, I would use give the kindest, most polite send off possible. While also making it as loud as possible, so everyone looks at them. Very satisfying and what are they gonna do? Complain you were too nice?

23points

littlebrainbigt1tt13s Report

#38

I work at a dq, if a customer is rude to me I’ll blend their blizzard for too long so it’s soupy.

Final score:

33points

POST

RandomCitizen 2 years ago

I don't know what any of this means.

19points

constellationstardust Report

#39

There was a guy who used to work for me who would write paragraphs of swearing at the person in white under the initial email.

Final score:

29points

POST

LoneTomato 2 years ago

Oh dang. I just might start doing that myself. And double checking my emails 🤷🏼‍♀️lol

17points

50 Of The Most Incredible Shots That Were Submitted To The Comedy Wildlife Photography Awards

#40

Change their seat to non-reclining.

itsajoke360 Report

Final score:

28points

POST

See Also on Bored Panda

French Diver’s “Jewels” In Tight Swimming Trunks Become Talk Of The Town At Olympics

#41

At Panda Express I didn’t give them a fortune cookie.

savvyghost Report

Final score:

25points

POST

sofacushionfort 2 years ago

Savagery!

15points

#42

I’ll tell them we’re out of something even if we’re not. Or I’ve def given them only what they paid for even though I've been giving stuff away all night.

kat0713 Report

Final score:

24points

POST

SparkleFarts 2 years ago

I used to work at a gas station that served chicken. If you're chill, I'm gonna give you extra sauce for free. If you're a jerk, you're 100% paying that extra 50¢ per sauce. Be nice to people in the service industry, it costs nothing, but your rudeness will absolutely cost you.

11points

#43

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers If someone asked me for directions in a rude way: I would give the long and complicated route to get there. If they were nice: I would give the easiest way, a short cut and have them arrive early time time to spare.

ginger_snap0130 , Ingo Joseph Report

Final score:

23points

POST

Megan Curl 2 years ago

I’m mostly amused by the picture BP picked to go with this - cuz if I have a map on my phone, I won’t be asking for or needing directions.

10points

#44

Shout out to all the servers. For rude customers, we crop dust — especially if it's busy and loud and the music's going and they definitely won't hear you. We crop dust.

bree_ann_uhh Report

Final score:

22points

POST

RedRose 2 years ago

That’s best done if it’s timed to match an open mouth receiving food

11points

Woman Moves Out Of Parents' Home After They Asked Her To Give Her Space To Brother, They Freak Out

See Also on Bored Panda

Mom Leaves $250k Inheritance To Son, Throws A Fit When Daughter Stops Looking After Her

#45

If I ask someone at drive thru to please wait cause I helping someone, and they just give me their order, I make them wait longer.

sugar_rae Report

Final score:

20points

POST

Debbie 2 years ago

And also make the issue behind them wait longer?

5points

#46

When people rudely ask for extra stuff in their sandwiches I give them WAY too much. I gave a customer SO much lettuce one time.

aura_jhai Report

Final score:

20points

POST

Mayra 2 years ago

Then I will rudely ask for more bacon from now on

60points

#47

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers I worked at a discount grocery store. There were a bunch of rude customers — I had people even throw food at me and laugh about it. I had to ring up every single thing manually. Basically, if they were rude to me, if it was 99 cents, I'd ring it up as $2.99. The receipts were so long that they didn't check. I wound up charging them $30-$40 more, just for how rude they were.

heather.blr , Kampus Production Report

Final score:

19points

POST

Susan Bosse 2 years ago

Kinda difficult to believe unless they have a ton of idiots shopping there for the customers to not realize they were spending that much more.

29points

#48

I work at Pizza Hut and the wait time for pizza was 10 mins but got told to “hurry up on the pizza” so we kept pulling at back towards the beginning of the oven line every time me or my manager passed by it until we got another order and finally let it run through the oven.

rossagalvann Report

Final score:

18points

POST

Nimues Child 2 years ago

Can someone please explain what this means? Thank you in advance!

4points

Woman Refuses To Chip In For Babysitting Because She Doesn’t Even Have Kids, Asks If She’s A Jerk

See Also on Bored Panda

“This Breaks My Heart”: People Stunned—And Angry—After Woman Buys Lost Luggage From Airport

#49

I work at Olive Garden and sometimes when people are rude and ask for soup I only give them broth and if they got a salad they get very light dressing.

brandeeskare Report

Final score:

13points

POST

Megan Curl 2 years ago

I feel like this is a really nice person’s idea of being savage. Charming, actually.

15points

#50

I figured out how to crash my register and would do it if someone wanted me to ring them up when I was about to go on break.

anyaaa_007 Report

Final score:

12points

POST

Stacey Rae 2 years ago

I need to learn how to crash a register

5points

#51

I worked for a car rental company. Moving is stressful, so people were always stressed out. Most of the time, people were fine. But sometimes, people would say, for example, 'I'm moving from Sacramento, California, to El Paso, Texas.' So, I'd say, 'OK, that's a five-day trip.' Some people would say, 'No, I can do that trip in three days, so only charge me for three days.' These numbers are based on the safety driving eight hours a day — that's how we want you to drive their equipment. If they kept going and were rude and insulting, I'd say, 'OK, you're right. Are you ready for your confirmation number?' Then, I'd rattle off eight random numbers, and they wouldn't have a moving truck that day.

miranda.macabre Report

Final score:

12points

POST

YetAnotherSarah 2 years ago

What if they're trading off with another driver and can therefore travel longer each day?

23points

"I Didn't Start The Dryer": Karen Gets Taught A Lesson After Throwing Out Neighbor's Wet Clothes

See Also on Bored Panda

College Student Does Exactly As Told After Roommates Demand They Keep Their Stuff In Their Room

#52

35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers I put their eggs on the bottom of their bag.

youngmeggs , United Soybean Board Report

Final score:

8points

POST

butt soup 2 years ago

call me whiny & easily offended, but i hate the ones where people deliberately ruin food. don't contribute to food waste just for the sake of pettiness.

25points

#53

"Accidentally" disconnected their electricity.

nicjay Report

Final score:

1point

POST

Trigender_Turtle she/he/they 2 years ago

More context please?

6points

chronic_bronchitis Report

#54

When I worked at Dunkin I would give people sugar free flavors or Splenda instead of regular sugar if they were rude haha and sometimes decaf

Final score:

-7points

POST

SmooshyFries 2 years ago

I am never rude but if you didn't like me and did that to me I would know immediately as I am allergic to fake sugar. My tongue swells up and blisters. It would be bad for both of us

33points

#55

I work in a hotel. Late arrival guests didn't tip when I helped them with their luggage, so I phoned them in the middle of the night.

gezadanielmolnar Report

Final score:

-7points

POST

DumYum 2 years ago

Sometimes people don’t have cash and are frazzled from a long journey. I always feel bad and try to make up for it later.

29points

#56

I worked at an ice cream shop and used to charge them for extra toppings that they didn’t order and then tell them the receipt paper wasn’t working.

kassiegarcia7 Report

Final score:

-11points

POST

butt soup 2 years ago

pretty sure that's illegal

16points

Guy Divorced 3 Years Ago Drops Off 3 Y.O. With His Ex-Wife Completely Out Of The Blue

See Also on Bored Panda

“All Three Shot Out Pink”: Triplets' Baby Shower Turns Sour, Pregnant Wife Wants A Divorce

#57

Make all their drinks diet.

sage__xoxo Report

Final score:

-17points

POST

Ali G 2 years ago

This is not good. As someone who has spent their career in hospitality I am all for punishing rude customers, but when you don't know someones medical history actively changing the makeup of the food and drink you serve them is grossly irresponsible. In my case, most diet drinks use a sugar substitute that triggers my epilepsy....

25points

#58

I would like to preface the story by saying that 17 year old Alex was with the s***s. like y'all think I'm buckwild now? 17 year old Alex had Nike knees and the attitude to match. Just do it, b***h. Anyway, Tangled came out around this time and what would be the first of many similar incidents, a parent got upset with me about the ticket pricing and threatened to come over the counter at me. Keep in mind that I reported to work straight from school, my shift didn't end until 9PM (curfew) and this incident occurred at 7 or 8PM. So basically, I was hangry, I was tired, and I was not the one, the two or three. So what did my ain't s***t 17 year old a** do? I took off my earrings, my hat and my apron and I said, "What's poppin?". I had a manager standing behind me and didn't know until he picked me up and carried me into the scullery because apparently the appropriate response to being threatened is not "What's poppin" it's to call security. I still maintain that all I did was match the energy that was presented to me and that energy was:" Hey, batta, batta, swing"

alexrising Report

Final score:

-46points

POST

Mike Loux 2 years ago

What the f**k did I just read?

81points

Howdy, I'm Adelaide! I'm originally from Texas, but after graduating from university with an acting degree, I relocated to sunny Los Angeles for a while. I then got a serious bite from the travel bug and found myself moving to Sweden and England before settling in Lithuania about two years ago. I'm passionate about animal welfare, sustainability and eating delicious food. But as you can see, I cover a wide range of topics including drama, internet trends and hilarious memes. I can easily be won over with a Seinfeld reference, vegan pastry or glass of fresh cold brew. And during my free time, I can usually be seen strolling through a park, playing tennis or baking something tasty.

Read less »

I'm a visual editor here at Bored Panda and I enjoy a good laugh. My work ranges from serious topics related to toxic work environments and relationship difficulties to humorous articles about online shopping fails and introvert memes. When I'm not at my work desk, checking if every single pixel is in the right place, I usually spend my free time playing board games, taking pictures, and watching documentaries

Read less »

What do you think ?

POST

Katie Lutesinger 2 years ago

Conversely, I told the girl at the checkout "Ooh, I love what you've done with your hair!" (I meant it), and my member's discount mysteriously went from five bucks off to ten bucks off. ^_^

17points

Rees Tagh 2 years ago

Haha myself and my daughter were buying a load of new clothes for her, we were happy and chatty her most 'spensive jeans weren't charged for!!! ❤️

0points

Becky 2 years ago

I used to wait tables, had a table one that never said thank you for anything so every single time I was at the table, I would say "you're welcome" as if I heard a thank you. They got so incredibly mad that they went to the manager. What? I was just being polite 🤷🏻‍♀️

15points

Stacey Rae 2 years ago

Oh, I'm sorry, I thought you said thank you ... as you dead eye them

11points

Leo Domitrix 2 years ago

I get the urge for revenge. I get the irrtitation of being treated shoddily. But I'm not sending someone's luggage to the wrong location or whatever. I'll go home and wish karma on them. I don't have to be a b*tch when karma does such a great job of it, y'know?

11points

Genevieve 2 years ago

Well, sometimes karma doesn’t work so you have to create it yourself

2points

Gwyn 2 years ago (edited)

Thoughts: 1) be careful what you do for revenge, example -messing with their food. If they have a medical problem you are out of a job. It's also unethical so it doesn't say anything very good about you. 2) No wonder these rude customers are unhappy all the time, everyone is always messing with them, then they get more mad and rude the next time because nothing is ever right. Way to ruin your own life.

8points

Vishy 2 years ago

What's with people going nuts at others. It's like there is constant need to feel superior to others. This is nothing but insecurity brought on by either no money or too much of it.

8points

Stacey Rae 2 years ago (edited)

This is underpaid staff saying f**k you to rude customers. Be Polite. Everyone has s**t going on in their lives and we don't go to work to be abused

12points

jamie1707 2 years ago

Working as a bartender, got a customers order, made the drink and placed in on the bar. I held my hand out to receive his credit card and he hit my hand with this mini-night stick saying "don't you dare touch me". WTF im thinking. At that same instant, the two bouncers grab the guy, one by the feet, one under his arms and literally threw him out of the bar. He comes back with the cops screaming assault. By that time my hand was so swollen I couldn't close my fist. The cops see this and arrest him. Everyone in the place started applauding. Moral of the story: don't hit your bar tender!

6points

Gg 2 years ago

Don't add anything or substitute people's food thinking your funny. With all the food allergies, sensitivities, diabetes or whatever you're not funny.

5points

Dan Padgett 2 years ago

Ok, my one whilst working tech support at BT was to say "I'll just connect you to the correct department" then forward them back into our phone system so they have to wait on hold in the queue for another 20 mins.

3points

kath morgan 2 years ago (edited)

I dont think i like the idea of making someone’s bad day worse. Certainly not by stealing from them or fûcking worh their food. I think there’s a lot of emotional immaturity in this thread.

2points

patricia patricia 2 years ago

Everybody has bad days, but that doesn't give them the right to behave like assholes to workers. Why should anybody put up with being treated like s**t?

1point

Injun Joe 2 years ago

I was an assistant manager at Sonic Drive In. We would take orders through speakers and when they wouldn't shut off their vehicle, it was difficult to understand them. I asked someone one night to turn off their vehicle (diesel) because the passenger, not driver, was giving their order. Long story short, they both said, what's wrong, you're deaf? And I said that I was hard of hearing but know sign language. I proceeded to flip them off. They were parked where we van see each other. Well they called corporate, in Lafayette, LA, and the big man sided with me and told them that yes, if idiots would only understand how difficult it is taking an order with the engine running, your feelings wouldn't have gotten hurt. I listened to the recording myself. Haven't seen them again at the drive in. And they were regulars, and they were one of those the customer is always right, even though they were trouble. Always complaining to get free food. Never be a**l to food establishment workers.

2points

Misterscooter 2 years ago

This might be the most satisfying Bored Panda post I've ever read.

2points

Guernzee 2 years ago

Just re read my comment, yeah see your angle there, I shouldn't attempt to multi task as that was poorly worded, wasn't trying to offend and apologies if I have.

2points

Wysteria_Rose 2 years ago

My moments would be rude customers asking for me to check things in the back, even when I clearly knew we were out and had told them so. Guess what? I'm now taking my fifteen minute break in the back where the security cameras don't work.

1point

Steven 2 years ago

I am impressed with how fiendishly diabolically cleverly creative service workers are in responding to rude customers!

1point

zububonsai 2 years ago (edited)

Parcel deliver driver: 1)(wooorst customer couple ever, even all their neighbours refused to take parcels for them): they get the first parcel of the day, 8a.m., when they are still in bed. --- 2)Pro-level (told by my coworker): A lady complained and bitched to him all year long. The last day before Christmas he gave her a "Oh my, I couldn't reach you ..." note, so she waited at the looong line of the shop to receive her ... f***ing little fashion catalogue. and #3 [source: my coworker, the "usual" driver there]: [customer is an openly antidemocratic racist scum company which prints and distributes a neonazist newspaper &books for the whole country]. He delivers every other parcel in 500m radius, until this company is the last one left, then, still out of sight, scans all their parcels in advance, drives there with running engine and door open, "prints the "Oh my, please fetch"-note while ringing & and off to the horizon... They have to fetch their 20+parcels. Every day.

1point

The Cat 2 years ago

On a Sunday morning, I was bartending, and a man clearly ordered a Blue Moon beer and I asked if he wanted an orange. "No." Poured the beer in front of him, set it down, and he says, " What is this? I ordered a Bloody Mary." "Okay, keep the beer. I'm sorry." We made the Bloodys from scratch and they were $2 on Sundays. He got one even shot of vodka, tomato juice, one dash pepper, one dash salt. Enjoy!

0points

Jill Chesterman 2 years ago

Don't be a d**k in airport security. Every employee you pass will know and do what they can to make your life just a little more difficult.

0points

Kathleen Pearlman 2 years ago

Some of these things the people do will just get them written up. The person may have insulted you, but it's entirely possible they didn't mean to. If they did, it will come back to bite them on the butt. It always does.

-1point

Linziaj 2 years ago

That doesn't make sense. If you bought 40 items, you'd know it was around $40.

-1point

Guernzee 2 years ago

This comment is hidden. Click here to view.

Tye Williams 2 years ago

This comment is hidden. Click here to view.

Stacey Rae 2 years ago

Hmm, the only one bringing up the states is you. You need more attention?

15points

Sarah Boyer 2 years ago

This comment is hidden. Click here to view.

POST

Katie Lutesinger 2 years ago

Conversely, I told the girl at the checkout "Ooh, I love what you've done with your hair!" (I meant it), and my member's discount mysteriously went from five bucks off to ten bucks off. ^_^

17points

Rees Tagh 2 years ago

Haha myself and my daughter were buying a load of new clothes for her, we were happy and chatty her most 'spensive jeans weren't charged for!!! ❤️

0points

Becky 2 years ago

15points

Stacey Rae 2 years ago

Oh, I'm sorry, I thought you said thank you ... as you dead eye them

11points

Leo Domitrix 2 years ago

11points

Genevieve 2 years ago

Well, sometimes karma doesn’t work so you have to create it yourself

2points

Gwyn 2 years ago (edited)

8points

Vishy 2 years ago

What's with people going nuts at others. It's like there is constant need to feel superior to others. This is nothing but insecurity brought on by either no money or too much of it.

8points

Stacey Rae 2 years ago (edited)

This is underpaid staff saying f**k you to rude customers. Be Polite. Everyone has s**t going on in their lives and we don't go to work to be abused

12points

jamie1707 2 years ago

6points

Gg 2 years ago

Don't add anything or substitute people's food thinking your funny. With all the food allergies, sensitivities, diabetes or whatever you're not funny.

5points

Dan Padgett 2 years ago

3points

kath morgan 2 years ago (edited)

I dont think i like the idea of making someone’s bad day worse. Certainly not by stealing from them or fûcking worh their food. I think there’s a lot of emotional immaturity in this thread.

2points

patricia patricia 2 years ago

Everybody has bad days, but that doesn't give them the right to behave like assholes to workers. Why should anybody put up with being treated like s**t?

1point

Injun Joe 2 years ago

2points

Misterscooter 2 years ago

This might be the most satisfying Bored Panda post I've ever read.

2points

Guernzee 2 years ago

Just re read my comment, yeah see your angle there, I shouldn't attempt to multi task as that was poorly worded, wasn't trying to offend and apologies if I have.

2points

Wysteria_Rose 2 years ago

1point

Steven 2 years ago

I am impressed with how fiendishly diabolically cleverly creative service workers are in responding to rude customers!

1point

zububonsai 2 years ago (edited)

1point

The Cat 2 years ago

0points

Jill Chesterman 2 years ago

Don't be a d**k in airport security. Every employee you pass will know and do what they can to make your life just a little more difficult.

0points

Kathleen Pearlman 2 years ago

-1point

Linziaj 2 years ago

That doesn't make sense. If you bought 40 items, you'd know it was around $40.

-1point

Guernzee 2 years ago

This comment is hidden. Click here to view.

Tye Williams 2 years ago

This comment is hidden. Click here to view.

Stacey Rae 2 years ago

Hmm, the only one bringing up the states is you. You need more attention?

15points