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One bad online review can make us rethink a dinner plan, a haircut, or even a doctor’s visit. And while lots of platforms host feedback, Yelp is where things get especially interesting.

Its users post everything from genuine tips to totally hilarious or even petty rants — like a complaint about a barber sporting tattoos.

The replies to their posts are just as wild. Some owners try to keep it professional but others get defensive and fire back with sarcasm.

The online community r/YelpDrama collects the funniest, weirdest, and most ridiculous gems, and we’ve rounded up some of the best ones for you.

#1

Bloomin Onion

Screenshot of a delusional customer review about an Outback Steakhouse order missing the bloomin onion.

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GenuineJen
Community Member
16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

I admire her honestly and ability to apologize.

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    #2

    Everyone Can Now Relax—The Crab Has Been Found

    Customer review complaining about missing crab and cold food, with a humorous reply from the restaurant in delusional customer reviews.

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    Glen Ellyn
    Community Member
    Premium
    15 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Never will return" is a gift to the business and not the flex you think it is.

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    #3

    Shaving Cream Pie

    Two customer reviews showing delusional complaints about substituting ingredients and leaving unfair star ratings.

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    Back in 2004, two former PayPal employees, Jeremy Stoppelman and Russell Simmons, started an email-based recommendation service that allowed friends to swap business reviews. They raised about $1 million in funding, and called it Yelp.

    Today, it is one of the biggest spots on the internet for people to leave (and read) reviews about local businesses in North America.

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    Whether it’s hunting for a new pizza place, or choosing a good doctor, users can leave star ratings and post photos, or use it to find local events and book tables.

    It racked up about 330 million total reviews by the end of 2025, and roughly 74 million people visit each month to check out what others are saying.

    #4

    Patience Is A Virtue

    Review with one star by Anonymous Apple criticizing rude service and long paperwork wait, responded by official equal opportunity office.

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    Sue User
    Community Member
    9 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Reading comprehension is good. O P did not say they were rude to make here wait for paperwork. The people are rude and I waited for paperwork are two separate statements

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    #5

    You Mean I Have To Pay? The Horror!

    Customer review complaining about paying for a quick bike service, illustrating delusional customer expectations.

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    Bonesko
    Community Member
    16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I know I only work in customer service for the thrill and personal satisfaction 🙄

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    #6

    Oh No, A Rainbow Flag

    One-star customer review complaining about missing American flag during 4th of July weekend visit.

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    There’s a reason review sites like Yelp are so popular. Noone wants to waste their money on a gadget that breaks in a week, or a restaurant that doesn’t live up to the hype.

    According to a 2026 report, 96% of people regularly check reviews before buying something for the first time.

    The same number of people said they’ve changed their mind about a purchase after reading bad reviews, which just goes to show how much people rely on advice from strangers online.

    When it comes to helpful reviews, readers really appreciate details. The most useful ones are the ones that spell out the specific pros and cons.

    Yelp’s own data backs this up: 88% of consumers say written reviews are more trustworthy than just a star rating.

    #7

    This Would Be Customer Expected An Answer In The Middle Of The Night

    One-star review criticizing service hours with a frustrated customer and owner response about not being open 24 hours, showing delusional customers.

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    #8

    Just Found This Old Review On Yelp. What Do You Mean You Can’t Just Eat Pizza For Free?!

    Screenshot of a delusional customer review and business owner response highlighting failed issue resolution via reviews.

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    Eastendbird
    Community Member
    10 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Someone give Damon a free sample of some punctuation, please.

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    #9

    A Pastrami Nightmare

    Customer review with 2-star rating criticizing pastrami, sauerkraut, and rye bread in a delusional customer complaint.

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    Stephanie Did It
    Community Member
    11 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    They tried way too hard to make this funny, but it died on the vine.

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    Regardless of how crazy some reviews can be, people are also wary of fake and paid ones. About 83% of users said they would avoid a business because of that.

    About 16% said they check more than one platform to make sure the feedback is legit.

    Many users also pay more attention to negative reviews, with about 48% saying they prefer to the read the most recent ones.

    According to Yelp, not all reviews on their site are negative though—nearly 70% are 4 or 5 stars.

    #10

    I Didn't Follow The Recipe So 1 Star

    Customer review confusion about baking time leading to a delusional complaint in online reviews and customer feedback.

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    The Other Guest
    Community Member
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    For anyone interested, this is for a vegan cheesecake by Nora Cooks. Link below. Special thanks to Reddit r/ididnthaveeggs which is how I found the link.

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    #11

    I'd Have Done The Same Thing And They're Probably Mad They Didn't Get One

    Screenshot of a one-star review from a delusional customer describing staff leaving to get ice cream cones.

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    zatrisha
    Community Member
    Premium
    6 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would very much like to eat at a place that supports its employees in this way. Gastronomy is a tough business.

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    #12

    Unhinged

    Customer review and business owner response showing a delusional customer dispute in a reviews setting.

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    Min
    Community Member
    Premium
    15 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I have so many questions

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    But what makes Yelp reviews so fascinating isn’t just the ratings, it’s how wildly dramatic some of them can be.

    They’ve become a kind of internet joke in their own right.

    There’s even a long‑running series of videos where professional actors give hilariously over‑the‑top readings of one‑star Yelp reviews, poking fun at how emotional some people get about their experiences.

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    These clips — first popularized by the group ‘Gotta Kid to Feed’ and resurfacing online again and again — went viral because they take everyday gripes and treat them like Shakespearean tragedy.

    Whether it’s a furious bagel review or a complaint about a bird attack after lunch, some reviews are so dramatic and oddly specific that they feel less like feedback, and more like comedy.

    #13

    2 Stars - Saw A Breast

    Delusional customer review complaining about a mother nursing at a restaurant ruining their meal experience.

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    Bonesko
    Community Member
    16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I've worked in restaurants for many years and it's rare but on occasion people have complained about a neighboring table nursing, their child and I have always reminded them that it's actually illegal to not feed your child. Seriously just get over it! W*F?!

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    #15

    Hey Free Is Free

    Customer review complaining about lack of gluten free Oreos and rude staff in a delusional customer complaint post.

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    Claudia Cielensky
    Community Member
    6 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It in no way benefits stores to hide things in the back. You can't sell things people can't see. I worked at a store where "the back" was one small shelf, not even like multiple levels of a bookshelf but something like one 3'x2' tier of a shelf and only contained items we had an excess of already in the store. Some people genuinely believe you know nothing about your workplace and do not accept your answer when you tell them you don't have anymore of an item. They DEMAND you go look and not once has this resulted in finding what they were so sure was squirreled away out of their sight. Eventually I learned to just go in the back, take a 5 minute break, then come back out and announce that we didn't have it. And yes, I was 100% certain there weren't any the first 2 times I told them there weren't. I knew our inventory very well, we all did.

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    There are also viral videos on TikTok where users recreate old Yelp rants, acting out every dramatic pause and gesture while reading real reviews word for word.

    The hashtag #yelpreview has over 10 million views.

    Staff at restaurants have also been filmed reading their own meanest customer reviews aloud, and Reddit threads are full of quotes so bizarre they’ve become memes.

    Singer and comedian Grace Hayes turns real one-star Yelp complaints about fast-food joints into songs and posts them on social media.

    It’s like a gentle musical rendition of someone complaining that their Arby’s order turned out to be a “mess of meats and curdled cheese.”

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    For one Yelp review of McDonald’s, she sings, “I shouldn’t have to chew my coffee.” 

    #16

    Giving A Restaurant A Bad Review Because They Don't Allow Dogs

    Customer leaves a 2-star review complaining about no pets allowed, despite rules and polite server response.

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    Geobugi🇰🇷🇰🇭
    Community Member
    12 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What is this with dogs in restaurants? I love my dog but i would never do that, way to much stress for her and me

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    #18

    Yelper Shames Goth Bar In Buffalo, NY. Turns Out To Practically Be An Ad For Its Customers

    One-star customer review describing a bar as demonic and full of Satan worshippers in delusional customer reviews.

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    EmbersAreOut
    Community Member
    10 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I mean yeah with the name “The Merry Shelly” what did you expect 😭

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    People don’t just leave bad reviews to help others avoid the same experience — there are also emotional and psychological reasons behind it.

    Research suggests that writing a negative review can help people process a bad experience and even make them feel better. It’s just like how writing can help people work through strong feelings.

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    #19

    Boomer Storms Out Of Barber Due To Tattoos And Doesn't Tip

    Alt text: Delusional customer complaining in a review about a barber with tattoos at Great Clips, refusing to tip after haircut.

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    Saltypepper
    Community Member
    Premium
    16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Who cares if she has tattoos ,does that make her a bad person,or mean she can't do her job,

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    #20

    My Buddy Mentioned The Other Night He “Rated A Hospital” On Yelp One Time.. This Was It

    One-star review of hospital front desk behavior with complaints from a delusional customer sharing their experience.

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    Fire Singer
    Community Member
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Without having been there, and with no response from the hospital in question, I have to go off of the review and I don't' think this customer is delusional and appears to have every right to be upset by their treatment. I've had more than one bad experience in a hospital so I can't say it's unbelievable.

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    Any business, no matter how well run, can fall short of a customer’s expectation on any given day.

    But bad reviews can be a double‑edged sword — they can hurt a reputation and sales, but they can also lead to improvements or stronger customer loyalty if handled well.

    “Negative reviews can be very detrimental to firms. They’re much more impactful than positive ones. You remember a bad experience for a long time, and you tell more people about a bad experience than a good one,” says Vicki Morwitz, a professor at Columbia Business School.

    She says businesses and online review sites should ask reviewers specifically for both the emotional and factual aspects.

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    “Obviously, as a business, you want to avoid those negative experiences to begin with, but inevitably they’re going to happen. This is one tool for making consumers feel better.”

    #21

    Went To Go Check A Margarita Factory To Go With A Friend Then See This

    Customer review complaining about menu changes and political flag concerns, illustrating delusional customer expectations in reviews.

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    #22

    The Owner Of An Old Job Loves To Argue With The Customers And It’s Hilarious

    Customer review exchange showing a business owner responding to service complaints in an attempt to resolve issues.

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    When businesses respond thoughtfully to negative reviews, it can improve how potential customers look at the brand.

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    In some surveys, reading a business’s response to a complaint changed the perception of the brand for over 70% of consumers.

    So while a dramatic review or a sarcastic reply might make us laugh, it also reflects a bigger shift in how we make decisions… and yes, sometimes it teaches us that maybe, just maybe, a barber having tattoos has got nothing to with the services you went looking for.

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    #23

    Kicked Out For Having A Public Episode

    One-star customer review claiming terrible service and owner’s detailed response about behavior, from delusional customer reviews.

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    #24

    Stuff Americans Say

    One-star customer review complaining about Disneyland Shanghai, highlighting issues with language barriers and visitor experience.

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    Stephanie A Mutti
    Community Member
    8 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Guarantee the reviewer has said on more than one occassion "you're in america now, speak american"

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    #25

    We Remember You

    One-star review of a pizza place with a frustrated customer and an owner’s blunt reply, highlighting delusional customers.

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    Asri
    Community Member
    17 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Extra cheese bit not that much extra?

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    #26

    Nurse Drama At A Local Nursing Home

    One-star review rant exposing a nurse involved in a messy personal and financial dispute, showcasing delusional customer complaints.

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    Dragon mama
    Community Member
    16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I am calling all my financial problems "whoa's" from now on. It feel much more exciting!

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    #27

    The Owner's Replies To Both Positive And Negative Reviews Are Totally Unhinged And I'm Loving Them 🤣

    Customer review and business reply showing delusional customers trying to settle issues via online reviews with food images included.

    MilesAugust74 Report

    Owen
    Community Member
    Premium
    5 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's hard to know which one of these is more in the wrong. They both actually make good points. People sometimes forget that food is subjective. 🤷‍♀️

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    #28

    Queens NY

    Customer review accusing server of unhygienic behavior with response denying any female employees, showcasing delusional customer reviews.

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    KingJalopy
    Community Member
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Queens NY but the review says Houston tx...

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    #30

    Why Would You Eat That

    Customer review complaining about butterfly fruit policy, illustrating delusional customers thinking they can settle issues via reviews.

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    Lynchamigsakta
    Community Member
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What??? 😂😂 I bet this is a review of schmetterling haus

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    #31

    Barista Tales

    One-star delusional customer review complaining about poor service and baristas arguing over Americano order.

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    Robert Millar
    Community Member
    13 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Tell us that you don't know what an Americano is... etc.

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    #33

    Walgreens Drama

    Screenshot of a one-star Walgreens review with delusional customer complaints about pharmacy service and lunch breaks.

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    Charles McChristy
    Community Member
    3 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Doesn't nearly every major pharmacy take their lunch break at 1:30 in the US? I thought this was common knowledge.

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    #34

    Review For Mad For Chicken In My Former Hometown, Which Does Offer Vegetarian/Vegan Options

    Customer review complaining about limited non-meat menu options, highlighting delusional customers in review disputes.

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    Poppy
    Community Member
    9 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Is anyone going to tell them that most beer isn't vegan?

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    #35

    Uncultured

    Customer review complaining about entertainment being in Spanish, expressing frustration with language and content choices.

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    Ace
    Community Member
    Premium
    11 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Presumably this was an establishment in a Spanish-speaking country - how dare they not do everything in English?

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    #36

    I Was Just Busisting The State!

    Screenshot of a one-star review by a delusional customer sharing a confusing complaint on a business review platform.

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    Ian Webling
    Community Member
    12 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The person who wrote this did not have just two drinks.

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    #37

    Imagine Being So Vain You’re Hung Up Over A Selfie Stick

    One-star customer review about lost sentimental item and disappointment with restaurant service in delusional customer reviews.

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    Kathrin Pukowsky
    Community Member
    14 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I honestly think they have a point here. Not sure how a selfie stick can have sentimental value, but it's pretty dubious that it disappeared after staff had already confirmed it was still at the restaurant. Sounds like a member of staff played around with it and broke it, or decided they wanted it and took it since they feared no repercussions with the owners being out of state. I would count that as thieving tendencies and not tolerate it in an employee.

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    #38

    Spa Owner Has Some Bizarre Replies

    Screenshot of a delusional customer review complaining about a spa and sauna experience with owner’s blunt reply.

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    Remi (He/Him)
    Community Member
    16 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Reading between the lines, this place was discriminating against the couple on top of the insane price.

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    #39

    I Must Have My Starbucks

    Customer review complaining about a restaurant’s no outside food policy while sharing a detailed negative experience.

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    Stephanie Did It
    Community Member
    11 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I do have to agree about the pickles on enchiladas and taco salad. Gross.

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    #41

    Poor Planning

    One-star customer review complaining about wedding dress shopping experience, illustrating delusional customers in reviews.

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    Maya_D
    Community Member
    Premium
    2 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I’m guessing it was a shop that didn’t sell much off the rack and only had sample dresses in certain sizes. Some bridal boutiques really aren’t set up for off the rack selling and it’s not unreasonable to tell someone that.

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    #42

    Triggered By The Trash Onion

    Screenshot of a delusional customer review describing frustration with a cashier and a new system at Publix.

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    #44

    This Review Was For The Place I Work At

    Customer review accusing lifeguards of neglect and immaturity, an example of delusional customers using reviews to settle issues.

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    Geobugi🇰🇷🇰🇭
    Community Member
    12 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I do not see anything wrong with that review. I lifeguard should watch the people i guess?

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    #45

    This Google Review Of A Small Business

    Screenshot of a delusional customer review leaving a negative rating without visiting the business, related to customer reviews.

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    Rali Meyer
    Community Member
    3 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    so hearing good things gets 2 stars? Awesome! Walk past again

    #46

    Negative Review For A Gym Over An American Flag

    Customer review complaining about missing American flag, hoping to resolve issue through online feedback.

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    CloPotato
    Community Member
    Premium
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    ah now tamales guy can't come here anymore

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    #47

    Local Boomer Upset Over Proposed Menu Adjustments

    Negative customer review rant criticizing poor customer service and delusional customers in review complaints.

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    Maya_D
    Community Member
    Premium
    2 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In other words he acted like a d**k and expected her to just take it.

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    #48

    What Do You Think Of This Review And Response?

    Five-star customer review showing a delusional attempt to settle issues via reviews with complaints about gym instructor behavior.

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    #49

    We Wish You The Best And Hope Your Life Gets Better

    Negative customer review criticizing escape room experience with frustration and poor service in delusional customer reviews.

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    CloPotato
    Community Member
    Premium
    4 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Honestly, that's a legitimate, helpful review.

    #50

    Pickle Predicament

    Customer review complaining about excessive pickles on a burger, illustrating delusional customer expectations in reviews.

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    Fire Singer
    Community Member
    2 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'm not saying I disagree with the review, but I am curious, normally there's like 3 pickles on a McD's cheeseburger, how many constitute as extra? Would it be double the amount so 6? 8? 9? Is there a standard for this? Actually curious since I've never worked fast food.

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