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50 Times Customers Tried To Sabotage Businesses With Their Bad Reviews But Got Brutally Shut Down
We live in the golden age of online reviews. One can actively track the changes, improvements and downgrades of a business just by reading reviews from over the last few years. It’s also a gold mine for comedy, as the average person who's been inspired to leave a review either had a great or horrible time. But sometimes companies decide to reply.
So we’ve gathered some of the most brutal and unhinged responses businesses have given to folks who wanted to leave a bad review. Get comfortable as you scroll through, upvote your favorites and be sure to share your thoughts in the comments section down below.
This post may include affiliate links.
#1
Surrendering A Pet
RELATED:
#2
Came Across This While Looking For Reviews To A Local Tattoo Studio
#3
100% Pure Beef
Stephanie Did It 2 months ago
Actually, they're field crops, that's why it's called ground beef.
Not long ago, corporate social media accounts were stiff, sanitized, and painfully boring. They posted promotional graphics, churned out generic holiday greetings, and sometimes even forgot that social media is supposed to be, well, social. But over the past decade, companies have undergone a transformation online, learning that personality, humor, and even sass can make them far more relatable. Few companies do it as well as Wendy's, whose snappy comebacks and sassy roasts are a cultural phenomenon.
How did this happen? Businesses first discovered that audiences on sites like Twitter (now X), Instagram, and TikTok don't want to be lectured by voiceless faceless corporations. They want to interact that feels human. Wendy's cracked the code by adopting a fearless, zesty tone that is not afraid to ridicule competitors, or even ridicule themselves.
#4
Fake Review
#5
Now Who's Crying
#6
Another Ramen Creep
Instead of blandly tweeting on Twitter about new items, they eviscerate their rivals like McDonald's with jokes that travel faster than any typical ad campaign would have. By being willing to drop that corporate facade, they managed to pierce through a cluttered online environment.
#7
Imagine Complaining About This
#8
He Got Laughed By The Whole Internet
#9
Technically The Troof
Another noteworthy shift is how companies handle hate speech and criticism. Where once the standard was to quietly delete, ignore, or provide a boilerplate apology, today many brands see such moments as an opportunity to translate tension into engagement.
#10
Rude Is As Rude Does
#11
Goes To Cauliflower Restaurant But Dislikes Cauliflower
#12
This Review Of My University
Stephanie Did It 2 months ago
Hope Kimberly didn't look up and spot the evil contrails overhead...
Wendy's, for instance, has built a reputation for deflating criticism through sarcasm or humor, often translating negativity into viral moments. This is not the same as avoiding blame, when something is egregious, companies still need to own up, but having the ability to respond with personality reduces even criticism to less of an adversarial tone. Consumers prefer it when a brand doesn't avoid a script but responds in a way that comes across as honest.
#13
Lady In My Local Group Posts About This Review She Left On An Restaurant, With The Owners Reply
She got completely wrecked by comments in the group and ended up deleting her post, but not before I got this screenshot of her review. Owner of the restaurant is hella chill and the place is chill.
#14
A Review For A Local Gun Range
Meme culture has also compelled companies to adapt. A good meme or timely reference shows cultural awareness and proves the people running the account actually reside in the same universe as the consumers.
#16
The Entitlement Is Strong With This One
#17
Openly Admitting This
Pieter LeGrande 2 months ago
Not to mention the staff may have stopped the complainant from spending 10 years in prison.
#18
Actually
Nicola Roberts 2 months ago
Weight limits are not cosmetic and are there for health or saftey. In this case, the horse's. 🙄
Social media managers have become web interpreters of culture, combining brand personality with web sense of humor in a way that is effective instead of feeling like it is forced. The result? Posts shared voluntarily by customers, giving companies free publicity in the guise of entertainment.
#20
Great Response From The Owner
Luke Branwen 2 months ago
It's unbelievable how, for some people, "It's not robots making your food, it's real people with their own lives" is a totally foreign, incomprehensible, impossible to understand concept.
#21
Someone Accidentally Reveals Their Browser History In An App Review
It's a dangerous strategy, of course. Trying too hard to be funny risks alienating audiences, and venturing into delicate subjects without care can ruin a brand in one night. But done right, the payoff is staggering, customer loyalty, viral visibility, and the impression that a brand is something more than a logo.
#22
Lying On Yelp Reviews
#23
Reviewing A Place That Isn't Even Open Yet
#24
At A Rolled Ice Cream Shop
Companies like Wendy's demonstrated that being friendly, funny, and a little bit edgy on social media is far more powerful than corporate doublespeak ever was. Social media is no longer just an advertising vehicle, it's a stage on which brands can show their personality, establish relationships, and even turn criticism into comedy gold. And if a cheeky tweet concerning chicken nuggets can command millions of impressions, it's obvious the days of dull corporate tweets are done.
#26
“Accidentally” Took A Pizza Stand
#27
I'm Thinking About Putting In My Resume At This Shop
#28
Bye Bye Ex Customer
#29
I Must Have My Margarita
#30
15 Minute Wait For Food Is Too Long
Crystalwitch60 2 months ago
If they wanted fast food there’s this place called McDonald’s !! freshly cooked food takes a good 20 mins ffs
#31
Local Restaurant Exposes A Bad Reviewer
#32
We Are A Scuba Diving Company And Look At Fish Underwater, We Don’t Eat Them
Anthony Elmore 2 months ago
Yeah, Tim. Didn't you listen to Bruce? Fish are friends, not food.
#33
Adult Lingerie Store
#34
My Favorite Bar Called Out A Fun Customer On Google Reviews
#35
"Hair Alon"
BrownEyedGrrl 2 months ago
I hate people who do this. I was a server years ago. When someone walked the check, it came out of the server's pay. We made $2.01/hour plus tips.
#36
Karen Leaves Misleading Review To Slander A Restaurant
Verena 2 months ago
Thrashing meat is a crime - food waste and unnecessarily killed animals. It is basically binning the cute little calf or piglet after being born. I am happy that several "All you can eat"-places here (in Europe) started to make people pay for everything they do not eat. However, if customers ask for it to be boxed for takeaway, it should be offered.
#37
Never Mess With A Social Media Manager
#39
I'm Dying
#40
Well, If You Eat Half Of It And Enjoyed, Why Complain After All? Just Pay For That, It's A Two Way Mistake
#41
Robbery
Dragons Exist 2 months ago
I like how they censored both names but didn't censor Carly's name in the review
#42
Late For Cake
#43
Was Looking For Reviews For A Tattoo Shop, Then I Found This
#44
It Wasn't The Whole Story
Stephanie Did It 2 months ago
I've never understood how so much awful spelling gets past the people that will wear them for the rest of their lives. Why is it always blamed on the artist?
#45
Screamed At
#46
Go To Walmart
#47
Pizza Place Owner Not Putting Up With The BS Customer Review
LooseSeal's $10 Banana 2 months ago
Pretty sure you have to be a customer for the customer service argument to apply.
#48
Restaurant Owner Wasn't Having It
#49
Tattoo Shop Review
#50
Where To Begin At This Kid's Play Area
Stephanie Did It 2 months ago (edited)
Wow. If a customer or their child threatens harm to a business or its employees, they should be permanently banned. Especially when the kid spat at them, which is legally considered a s s a u l t and for which the parent is accountable.
#51
Found This Gem From A Shop Someone Else Posted Today
Zig Zag Wanderer 2 months ago (edited)
And 'the area was already tattooed' ? WTF is that person?
#52
Got A Negative Review For Tossing Out A Shoplifters… This Is Literally The Problems Our Business Owners Faced Daily
#53
Gym Owner Responds To A Review
Fuhleeheece 2 months ago
Jeepers. Getting hostile in a gym full of people working strong and fit is going to get physically "uncomfortable" for the liar.
#54
550 Days Later
#55
When You Miss It Twice
#56
Not Exactly About The Kitchen, But I Think Y’all Will Get A Kick Out Of This Review The Place I’m At Got And The Owner’s Response
Zelda McLink 2 months ago
SUGAR GLIDERS ARE NOT PETS! Please don't buy them, they are native, undomesticated animals that belong in the bush, not a home. If you MUST have an Australian native as a pet, try a cassowary.
#57
Who Cares
Stephanie Did It 2 months ago
Good grief lady, don't you know that men's shorts and briefs are twice as comfortable as ladies wear? Who would notice the difference anyway?
#58
IKEA Correcting A Concerned American Citizen On How To Properly Display The Us Flag
#60
Restaurant Calls Out Reviewer
#61
Thief
KatSaidWhat 2 months ago
Military daughter not going to last in that career if she's a little thief.
#62
Hilarious Response From Owner After A Bad Review
Bored Sailor 2 months ago
Thought it said po.rn shop until I kept reading and figured out it was pa.wn which there is no reason to sensor.
#63
Tried To Pretend He Got Scammed In A Martial Arts School
Stephanie Did It 2 months ago
Ever notice how shady people often wear shades in their profile pic?
#64
Didn't See The Sign
#65
Stay Open For Me
#66
Friend Of The Bride
#67
We Are A Retail Business
#68
Saw This Review At My Local Gentleman’s Club
#69
Owner Calls Out Bad Review Left By A Previous Tenant
#70
Hole In None
#71
Karen Leaves A Review And Gets Corrected And Still Thinks She’s Right
#72
They Might Have A Point
Douglas Turner 2 months ago
I thought that was Al Franken and Nancy Reagan, which would be the best remake of the Odd Couple ever
#73
That Time When I Was So High In Colorado That I Tried To Leave A Review For A Dispensary But Ended Up Leaving One For A Luxury Car Dealership Instead
Anthony Elmore 2 months ago
Confirmed. That dealership's green is terrible. They get points for shaping it like a tree, but it's a b***h to grind up. Tried smoking it and it didn't do s**t except make my entire house smell like pine tree.
#74
Guy Leaves An Absurd Review On A Hotel After Watching An Episode Of Hotel Hell Which Aired Almost 5yrs Ago
#75
Love The Owners Response To This
#76
Ryanair Not Playing Dang
KatSaidWhat 2 months ago
How the f**k is all o f that hand luggage? These people are the reason for stupid bag prices.
#77
Some People Just Can’t Afford Dental Insurance But This Dentist Feels Differently
I found this dentists response to a bad review a bit harsh.
Zig Zag Wanderer 2 months ago
Very harsh. By all means call out her behaviour, but not her financial position.
#79
Well That’s One Way To Respond To A Negative Review
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What do you think ?
Laserleader 2 months ago (edited)
I had a bicyclists blame my courier for causing him to crash, and said he was gonna call the police and we damaged his bike, and even put up a Google review. THEN I saw the dashcam footage and laughed my a*s off. The courier had stopped to let some tourists and a vehicle go through an intersection and the bike guy had a beverage in one hand, and hit his breaks too fast 7 seconds after my courier stopped. Biker faceplanted on the inside lane (illegal zone for bikes) and almost hit our car with his bike. I laughed when the police called me back and told them WE were fine and had zero responsibility for the bike.
JK 2 months ago
So is RyanAir sponsoring this page or something? None of their "reviews" (which were just poor attempts at a meme) were relevant, amusing, or factual. Not to mention there is a reason they're one of the lowest rated airlines on the planet! Their listed flight prices might be cheap, but by the time they've upcharged you for everything including the air you breathe, you might as well have paid for a flight on a plane that doesnt rattle!
Asmodeus Hare 2 months ago
Yeah the Ryan Air ones really do not look like responding to reviews. And the one that is has them snarking on a positive one.
Load More Replies... Laserleader 2 months ago (edited)
I had a bicyclists blame my courier for causing him to crash, and said he was gonna call the police and we damaged his bike, and even put up a Google review. THEN I saw the dashcam footage and laughed my a*s off. The courier had stopped to let some tourists and a vehicle go through an intersection and the bike guy had a beverage in one hand, and hit his breaks too fast 7 seconds after my courier stopped. Biker faceplanted on the inside lane (illegal zone for bikes) and almost hit our car with his bike. I laughed when the police called me back and told them WE were fine and had zero responsibility for the bike.
JK 2 months ago
So is RyanAir sponsoring this page or something? None of their "reviews" (which were just poor attempts at a meme) were relevant, amusing, or factual. Not to mention there is a reason they're one of the lowest rated airlines on the planet! Their listed flight prices might be cheap, but by the time they've upcharged you for everything including the air you breathe, you might as well have paid for a flight on a plane that doesnt rattle!
Asmodeus Hare 2 months ago
Yeah the Ryan Air ones really do not look like responding to reviews. And the one that is has them snarking on a positive one.
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