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“I Was So Mad I Wrote My First Ever Google Review”: 35 Restaurant Horror Stories
Interview With Expert
It's been four years since the pandemic, so we're almost back to life as it was before. We're not as hungry for social gatherings, live entertainment, and going out to eat at a fancy restaurant. In fact, a 2023 survey found that, on average, Americans dine out three times a month.
Ipsos conducted a study about what customers expect from restaurants in 2024. The top factors for an enjoyable dining experience were quality time with family and friends (52%), great value for money (45%), and eating healthier (20%). These don't seem like very tall orders, do they?
Well, they do for these restaurants. When one person online asked, "What made you never want to return to a restaurant again?", over a thousand people shared their horrible experiences. Who knew dining out could be so adventurous and, at times, even dangerous?
Bored Panda reached out to popular restaurant reviewer and food blogger The Picky Glutton. They told us more about their foodie adventures in the London scene, how to spot bad restaurants, and their most memorable good and bad restaurant experiences. Read their yummy insights below!
This post may include affiliate links.
#1
A server making fun of someone with down's syndrome.
When choosing a restaurant, Picky Glutton says not to look for the most popular spot. "Popularity does not automatically equal quality," they tell Bored Panda. "Don't automatically assume a restaurant is good purely because there are queues outside."
"Restaurants that are especially good at latching onto faddish trends or paying social media influencers for positive coverage, to give just two examples, may be good at generating queues. That doesn't necessarily mean they're actually any good," the Glutton gives us the inside scoop.
RELATED:
#2
Went to a highly rated Chinese restaurant. Bit into a soup bun and out comes 2 dead roaches. My wife and I lock eyes and quietly set down our spoons. We didn't want to cause a scene so we politely flagged down our waiter. The restaurant refused to comp our food or even offer an apology. So I charged back on my credit card and filed a complaint with the heath department.
#3
Barmaid rolled her eyes at me and said "Maybe you shouldn't be eating at a steakhouse if you are worried about the difference between diet and non-diet coke" after I asked her to replace the regular coke with the diet version I had ordered.
I responded "Actually I have type 1 diabetes - I can't dose my insulin correctly for sugary drinks as they get absorbed so quickly".
This was met with another eye roll, so my group of friends and I just said f**k this place and went somewhere else.
Left a bad tripadvisor/Google places review which got a grovelling apology from the owner.
The reviewer suggests thinking about who you'll be eating with and whether it's for a special occasion. "This can be just as important as anything else [when] choosing a restaurant. The preferences and personalities of who you're eating with (such as friends or family), as well as whether it's for a special occasion, such as a birthday or anniversary, can influence where and what you choose."
"For example, if you're meeting a friend you haven't seen in ages and want to catch up over a relaxed and unhurried meal, a quick turnover ramen bar would probably be the wrong choice. If you're having a meal with your temperamental, old-fashioned parents, an experimental fine-dining restaurant might not be the right choice," they add.
#4
I ate there a lot. There weren't any vegan options but I'm not one so it wasn't an issue. They advertised a new vegan menu. I called up my vegan family members and said "Hey, come eat with me, I love this place." We all sit down for a meal. No vegan menu. When I asked about it the owner said "Yeah, we haven't got any vegan stuff but we did that ad to get more customers in. And look, it worked!" He lost a regular that day. Haven't eaten there since.
#5
It was a takeaway. 12 of us ordered from Justeat and were really looking forward to it. We waited, and waited, and waited. Two hours later we rang and asked where our food was and they said they hadn’t made it because they assumed that such a large order was a prank despite the fact it was paid for! They did make the food and send it to us, but by that point it was over three hours since we initially ordered and we were hangry. The food, however was delicious. A couple of months later, same group of people. We decided to forgive them because the food was so nice. Ordered, waited. No food. Rang them a lot quicker this time to confirm the order and again, they said they assumed the order was a prank. The food eventually arrived however several items and full meals were missing. Rang them again and got voicemail saying they were closed for the night despite their website saying they were open for another three hours. We left a negative review and they threatened us over the phone. We added that to another review.
#6
Went to a Portuguese restaurant for a work Christmas meal. There were 14 of us. We ordered before we got there. We arrived and were seated. Nothing for 30 minutes. They didn’t even ask if we wanted a drink. We flagged down a flustered waiter and asked for some drinks. We waited for them for 15 mins and they arrived. Not what we asked for. We sent them back and waited. And waited. We asked where the food was, as we had been there almost an hour. “You’ll have to wait” we were told, in a stroppy voice. 20 minutes later, the owner realised that our food had been given to another Christmas party. He actually went over and took the food from that table and gave it to us, it was half eaten by this point. Obviously a terrible experience for us, as well as the people who had their food “confiscated” half way through the meal. We got a full refund and a few bottles of wine. We went to the nearest kebab house, as everywhere was booked. No matter how busy you are, you don’t keep paying customers waiting that long. You also don’t take meals from people whilst they’re eating. You don’t take expect people to start eating a half eaten meal. Terrible. Memorable, but terrible.
Pittsburgh rare 1 year ago
I worked in hospitality eons ago and I can't understand the string of critical mistakes made here. They might have been good cooks, but they didn't know s**t of how to run a restaurant.
Price and fancy concepts don't guarantee a good dining experience either. "Just because a restaurant is expensive, or conversely cheap, doesn't necessarily mean it's any good," the Glutton tells us. "Avoid 'gimmick' restaurants. The classic examples would be restaurants at the top of a tower on a rotating platform or with a view of a landmark. More often than not, such restaurants coast along on the gimmick rather than on their food and service."
When you're vacationing, the Glutton recommends venturing out of the touristy/hospitality areas. "[They] don't have a monopoly on good eating! This is especially true for cuisines from marginalized communities, whose members may not have the financing and negotiating power to get prime real estate," the restaurant reviewer points out.
#7
When they added an automatic tip.
Ariom Dahl 1 year ago
Here in Australia tipping is not the norm. Maybe because our hospitality workers don't have to rely on tips to manage?
#8
Live ants in the pilau rice, the restaurant thought it wasn't an issue and would bring another dish.
We just walked straight out and never returned.
#9
For me it's pretentious presentation. Bringing me ice cream on a slab so I have to eat it in 30 seconds before it melts all over the table is moronic. I don't wanna eat fries out of a recycled tin can, I'm not a racoon. Eating a burger out of a stone slab is some 10,000bc s**t and I want no part in it. I wish they would just give me a frigging plate and a bowl and stop trying to reinvent the wheel with triangles.
"Learn how to read between the lines of menus," Picky Glutton also recommends. "Long menus can be signs of a kitchen recycling the same base ingredients and base sauces to give the illusion of choice. Or an unfocussed chef(s) trying to do too much, little of it well."
"Some menus use page layout tricks, such as highlighted boxes, pictures, higher placement, and nostalgic/familial language, etc., in an attempt to sell their most profitable or easy-to-make dishes."
#10
I've told this one a few times on reddit but basically bad service.
The place was empty, we were the only customers. It's a brunch restaurant, so we were there around 10:30 a.m. (it opened at 8 a.m.). There were 8 of us just wanting a relaxed breakfast (we weren't being rowdy). And as much as this story sounds like those rude cafe places... it's not, but it could fool you.
This waitress was clearly not in a good mood. I have no issue with that, you don't have to be the happiest person serving us.
She came over to take our order and we were very efficient, all knowing exactly what we wanted. However, they didn't have a couple of items (not mentioned or written anywhere). She told us in a very irritated way and then it obviously took a few seconds for those people to find what they wanted. She sighed barely 5 seconds later. Then when one found what they wanted and said "oh found what I'd like..." trying to lighten the mood and smiling. The waitress rolled her eyes and said "go on then" in an irritated manner again.
Anyway, eventually, she comes to serve the food, and literally (no exaggeration) she chucked the plates down on the table in front of some people, things fell off the plates. Then slid the other along the table (plenty of space to walk around the table). No apology for the food that fell off the plates or explanation for chucking it across.
We decided not to pay the service charge. We paid the bill exactly. She then blocked the doorway as we were leaving and said "You've underpaid, where's the rest?". I'm usually the shy, non-confrontational type, but I piped up because I'll let so much slide (even the plate slide would have been ok alone) but that was on a level I've never seen before.
So I said "We paid X, the service charge is optional and you were rude and threw our food all over the table and didn't once try to apologise or make up for the bad service. We will not be paying a tip for that."
She understandably was not happy with that but realised she wouldn't manage to get that out of us and let us leave but yeah, I live nearby it but I refuse to ever go again despite the food being quite nice.
StrangeOne 1 year ago
That's so unacceptable. She's clearly just in it for the tips and just that, and probably pissed off she's not getting what she wants. A big baby is what she is.
#11
Mine as usually gluten related, as I'm coeliac. I was on holiday in Athens with a couple of my mates who grew up there. I was really enjoying the local food there but we decided one day to give this pizza place a go because they offered gluten free. Cool! We ordered and checked in English and Greek that it was GF. I demolished my pizza and it was delicious. Got to a couple hours later and I was throwing up so bad. That sort where you physically can't stop it. We were at somewhere grabbing a drink at the time, so I was curled up around their loo, throwing up. We finally made it back to their place after more puking. Then the other digestive issues kicked in. Anyway, I left a review of the place saying it's genuinely nice food but don't go there if you're coeliac. They were pissed and said I needed to take my review down. Messages flying back and forth. They offered me a free pizza. Bro, no. I don't wanna die. They said that those pizzas had "lower levels of gluten". That's not a thing. It's gluten free or it isn't. They told me they're made with spelt flour. Not GF in the slightest. They said they'd try and make a GF pizza (wouldn't trust it even if they did). They emailed back shortly after saying it was too difficult. Safe to say, if I ever go back to Athens, I'm never eating there again. I feel bad for the server because he would've only known what they told him.
I've had a few run-ins with places and me being coeliac (diagnosed as a toddler). But this one stuck out to me as particularly bad.
#12
I went to one once where I ordered the food. One of the drinks offered was milkshakes: Banana, strawberry, chocolate, with coffee added in any favour if requested.
I asked for a strawberry and politely said to the woman ''NO coffee added, thanks''
She asked why, **with a sniff,** and I said I don't like any sort of coffee in any shape or form and won't touch it. ''Just a strawberry, please''. Although I felt I didn't have to explain my reason to her.
Strawberry came, I sucked on the straw and there was coffee in it so I took it back to the same woman and loudly enough for others to hear told I I had asked for NO coffee as I don't like it and won't touch it. She snapped ''it's only a bit, it won't hurt you''.
So I plonked the glass on the table and walked out, without paying for the drink or the food that had been delivered. Never ever went back!
Just-4-2day 1 year ago
If you are not a coffee drinker, for any reason, you can taste "even a little bit" when it's added to a dish. Had a friend make a beautiful chocolate cream pie, did not even have to taste it to know there was coffee in the ingredients.
If you're choosing an ethnic restaurant in an English-speaking country, gauge if the members of that ethnic group are eating there. "If not, why not: that could be a reason to give you pause. How does the menu reflect the regionalism and varying traditions of that group? If it doesn't attempt to do so, or attempts to do it all in a superficially comprehensive manner, then that could be a reason to give you pause," the Glutton explains.
#13
I got bangers and mash and the sausages smelled really funky. The server assured me it was just the herbs and I was still a teenager, who was taught to clear my plate, so I did.
Cue going home and immediately being violently, virulently ill all over the bathroom, and feeling incredibly poorly. I hadn't eaten anything that day beforehand and I'd had food poisoning before to that exact reaction. So we called the restaurant. Not to complain, just to get them to check the sausages actually were okay, because I didn't want to raise a fuss, I just wanted to be sure no one else was going to be sick if the sausages were off. That was it, all my dad called for.
The manager went off at dad on the phone, swearing and insulting us for daring to even insinuate anything could possibly be wrong with the food and telling us to f**k off. Needless to say, we didn't go back, which was a shame because it was one of the only restaurants in the area. I could have understood some of the anger if we had called to complain or try and bargain for a refund or something, but just calling as a heads up to check their stock was okay... nggghhh.
Well, we never went back.
#14
Another time, Indian Restaurant in Handforth, Stockport. We ordered meal for four and had some drinks. No sign of food, so we had some more drinks. And then some more drinks. Eventually signalled a waiter who brought us the bill. When we said, that's very nice, but we haven't had any food, he said of course we had. We pointed out the full set of crockery and cutlery on the table and he piped down. Next thing we have is the Chef and the Owner coming out to appologise. Turns out that the chef had made our food, put it on the counter and the new guy doing washing up had poured it away and washed our plates before it could be taken out to us. We laughed, they offered to cook more food but it was now too late to want food and we were all pissed due to drinking on an empty stomach. The waiter tried to give us the bill for drinks but the owner shouted at him in what I guess was Punjabi and tore the bill in half. So, result, an evening of dieting and free drinks!
#15
Went to Patisserie Valerie years ago and got some kind of lemony cheesecake. Probably eaten nearly half of it before I notice a dark spot, scoop around it with my spoon and uncover a full rat dropping (too big to be a mouse). Took all my willpower to not vom all over the cafe. Was with my mum and she instantly started complaining (as mums tend to do) because I was much too disgusted to do anything, and they VERY quickly refunded and tried to replace. Absolutely refused the replacement. Have flashbacks every time I go near one. I had already eaten half the tainted cheesecake! Never again.
If you want more adventurous food experiences, you need to eat as broadly as you can, Picky Glutton says. If you don't have any health- or religious-based diet restrictions, that is. "Don't go to the same ol' chain restaurants – choose an independent [one] instead. Try a cuisine or a dish you've never had before. People often choose comfort foods, but food is also one of the most accessible ways to experience another culture or world view."
#17
Low and Slow BBQ whiteladies Bristol.
Walked in and saw the guy behind the counter take out a big fresh vat of Mac and cheese, spill it all over the dirty counter and finger smeared sneeze guard. Laugh then begin to scrape it off the counter and glass back into the serving pot.
Looked up at me like "what can I get you"
I said Nothing thanks and walked out.
BlackestDawn 1 year ago
I am hoping that there wasn't enough left in it to be worth saving and that the easiest way to clean up was to scrape it into the serving pot to be thrown away, why dirty another container. However knowing how some people behave I'm not really counting on it.
If your favorite restaurant reviewer suggests a place, try it out: their taste probably matches yours. "I'm naturally biased towards written reviews, but if you prefer TikTok videos or Instagram stories, then go for it," Picky Glutton says. "Just beware of reviews that have been paid for or where the reviewer has had their meal paid for by the restaurant, potentially compromising their judgment. Sneaky, ambiguous, or easy-to-miss hashtags, like #ad or #invite, are an obvious indicator."
#19
Someone in our group found a metal bolt in their Dauphinoise potatoes at Café Rouge. Found whilst eating it, so actually bit down on it. Could've easily broken a tooth, let alone who knows what contamination it involved. Explanation from management was "it was prepared at another location, we just heat it up", like that makes a difference? They wanted to take the potatoes off the bill as an apology, so definitely not seeing the seriousness of the situation. Nobody in our party wanted to eat after the discovery, and one brave soul had the strength to say nope, we're not paying for any of the meal since nobody wants to continue eating and we're leaving right now.
Raphapablap 1 year ago (edited)
I bit a screw once, but it was my nan's cooking and she hadn't noticed it had fallen off the pan
Lyone Fein 1 year ago
With so many of these, it's like they don't recognize the contaminant in your food is an indication of a larger problem. They just see it as a one off.
Hobby Hopper 1 year ago (edited)
Even if you run the cleanest most cautious kitchen in the world. At some point, a mistake will happen, because we're all human, and sometimes things just happen out of your control. Equipment fails in unexpected ways or just wears out, or something is contaminated straight from the supplier, etc. I kinda see the restaurant's side on this one. They tried to make it right by offering a refund for the contaminated item, and instead the OP insisted on a refund for many good edible items.
Load More Replies... Tails 1 year ago
My mother once bit onto a rock while eating a salad at a restaurant. At the time she made a scene, which embarrassed me but now as I'm older I realise how awful that is, and the possibility to break a tooth is real. if i remember correctly they took the salad of the menu and gave us a complimentary dessert.
Jan Moore 1 year ago
There used to be a very good Chinese place in town. We went and my Dad bit into a piece of metal, turned out to be a box staple, the big 2" long ones. The owner came out to apologize himself and wanted to comp the meal. My Dad had just moved to town to be the New Chief of Police and refused several times before the owner would accept. We went back many times, it was the best in town, this town has a hard time keeping good restaurants, seems everyone wants cheep and fast.
Tristan J 1 year ago
Rusty nail in a burger in Turkey back in the 90s. The waiter tried claiming that I must have put in in there. I was only a kid, but to my recollection, no further fuss was made, and I was told to take the nail out, scrape off the rust and just eat the burger. Not that I'm still bitter
Bruce Wollen 1 year ago
I once had a bowl of soup full of broken glass, some of which I ate and swallowed. Complained to the waiter. The owner came out in a bit of a panic, apologized, and said the cook had broken a light bulb above the cooktop, which fell into the soup. He fired the cook on the spot and gave me a gift certificate for a free meal. I never used it.
BrunoVI 1 year ago (edited)
I'd've bolted. No wonder they had loose bolts, they were advertised as a nut-free kitchen. Or try this one: The bolt wouldn't've come loose if they had a good dish washer. Or this one: They didn't want it to rust, so they plated it? "I don't care if you don't serve alcohol, I just need a screwdriver!"
Display_Name 1 year ago
Once I got food from Krystals. 12 krystals. Both halves were made differently. All 6 of mine had moldy bread and I was pregnant. Second time, I ordered from there and bit into a Krystal and there was a shard of wood! (I'm a very forgiving person...my past relationships are proof).
Chech Dasaus 1 year ago
This feels like petty. The screw could easily come from the harvesting process.
#20
Waiter insisted we needed to say whether we wanted the chicken rare, medium or well done and the manager said that was a legitimate question when we mentioned it.
#21
I once waited with a date for over an hour for the bill, we discussed just walking out, but the bill was over £100 and that was 2005, I have never been back. Still going though, used to walk passed it all the time.
Kel_how 1 year ago
My sister and I were at a Chili's (US Tex-Mex) where the staff just disappeared. There wasn't an emergency or anything from what we could tell, but once we had our food, all the wait staff were gone. We couldn't pay without a bill and we didn't have cash on us anyways. It took 45 minutes to get someone to let us pay the bill.
The worst restaurants the Glutton has ever visited reside in the hall of shame under the 1-star and 2-star categories on their blog. "London's Club Mexicana jumps out from my memory, if only because I ate from there relatively recently."
#22
Mid meal they asked if I wanted any sauce, so I just asked for some ketchup, they then added a 0.50 charge for a small dollop of ketchup on the bill as well as automatic gratuity charge amounting to around £10 I was so mad I wrote my first ever google review on it lol.
#23
For me, i once ordered a steak after going on a long walk with my family and thought having a nice pub dinner would leave me satisfied with having to deal with the gruelling hills id just dragged my legs up and over.
Its safe to say, id rather of walked that hill walk 10 times over than had this steak.
Not only was it grey and cold, but it had a very very strong smell. The kind of smell that stays with you for a few hours afterwards.
As i was absolutely starving, i ignored the smell (my own fault here) and began the journey of eating this piece of meat. After a couple of slow chews the taste hit me and hit me hard. Stale, tangy and very very off.
I quickly realised the steak was beyond past its sell by date and on the verge of turning into a different creature altogether.
I notified the owner who just told me to 'put some ketchup on it' as its 'just the taste of the grill'- Honey, NO!
After much back- and -forth on this beast on my plate, the owner decided to try the steak, and confirmed it wasn't right. I was a little in shock that she ate the steak as i wasn't sure if this is what people do nether the less, the look she provided whilst chewing it gave me my answer. It was off.
After this, the chef came out and apologised along with other members of staff and offered me a different steak, but after the one i just tried, i just asked if i could not pay for my main and only pay for my drinks and starter.
This was denied.
I was only given the option of a new steak, nothing else from the menu, just the steak. So, out of a mixture of my stubbornness, disappointment and horrific experience i said i was not paying for my steak. Paid for everything else and left.
The whole experience had made me be left with no choice but not to return. which is a shame as its in a lovely area and would of been perfect from a lovely (hilly) walk.
This hasn't put me off steak at all, ive enjoyed many. but now, ill give them a quick smell before i eat.
Spittnimage 1 year ago
Back in late 1800s early 1900s they ate meat that was spoiled, that's why all the sauces we use nowadays were created, ketchup (sort of), worcestershire sauce, etc. to kill the nasty flavor of the meat. Saw it on a show on some streamer or other.
#24
I got really bad food poisoning in a McDonald’s in France, so bad that I got sepsis and I’m still dealing with the kidney problems 30 years later.
I’m not sure if McDonald’s qualities as a restaurant, but I’m sure as heck not going there again.
Kira Okah 1 year ago
Thing about Mickey D's is that they are franchises, so different franchises run with different standards, legal or not. The one that I worked for? Awesome, well above for standards of hygiene, would eat there any time. The branch in the next town over from my hometown? Wouldn't catch me going in there starving, vile dirty place where they have served food dropped on the floor to customers.
"It's a Mexican restaurant (now a small chain) that jumped on the bandwagon for vegan food while ignoring the many examples of vegan-friendly foods and ingredients in that cuisine. That, combined with the incredibly inept cooking, made it memorably bad to the point of being revolting. It's one of the few times where I've thrown food away rather than finish eating it," the reviewer admits.
#25
My mrs found a slug in her mushroom pasta at a really nice Italian near us, we’ve not been allowed to go back since….
#26
When I was a teenager my family met some extended family from out the area and met in the middle of the countryside for Sunday lunch because it was in the middle of where we all lived. Like absolute middle of nowhere, nothing around it, no towns, just the occasional village. This pub was just off a B-road and was completely empty.
It did look like a nice country pub though and they had pork, chicken, beef, duck, everything. Things at the time didn't seem too bad... but a few hours later you could have launched the Titanic on the amount of diarrhoea and vomit it caused.
Years and years later it's become the infamous pub that nobody will go near and we all get shivers as we see the signs for it when driving past.
#27
I went to a carvery , one of those things where you have to walk around with your plate serving yourself food. Watched a kid sneeze across the cutlery, a line of snot went flying out his nose ...first and last carvery.
And what about the best? They've received 4-star and 5-star reviews on the Picky Glutton blog, of course! "It's a little hard to think of unifying threads between them all. But restaurants where the proprietor/chef has a deep personal connection to their chosen craft (such as Texas Joe's, Kaieteur Kitchen, or Singburi) have turned out to be especially rewarding in my experience."
#28
Four of us went to a local pub restaurant thing where you pay as you order. Yeah, I know.
They brought out our main dishes and we mentioned that we hadn't had any starters yet. They cleared away our plates and later served the starters. Once they were done they served the main dishes. The same main dishes. The ones that had been sitting for over half an hour and then microwaved. So even the garnish and salad bits were hot.
Nope. Never ate there again.
#29
Went to Gaucho in London for me and my girlfriends first anniversary, we had a table booked for 8:30pm, they seated us in the bar area to wait for our table and they still hadn’t shown us to our table by half 9. Ordered the chunky chips with steak, they were raw in the middle, and then when I came to pay the person taking payment looked at my card (which admittedly was a bit battered) and said “I don’t think I should accept this, the signature has rubbed off, you could have got this from anyone”. A s****y meal followed by someone insinuating you’re a thief is not the one.
BewilderedBanana 1 year ago
Technically, before chip and pin came along, if the signature on the back of the card wasn't clear, the card shouldn't have been accepted (coz they were supposed to compare that signature with your signature when you sign on the chit). Not exactly the pinnacle of security of course, but it's what was in place at the time :)
#30
Decided to book dinner on Christmas Eve at a local pub. They were rammed so we weren't worried about long waits. We all ordered veggie burgers (those fake meat ones), everyone except me got theirs and we waited another 10 minutes for mine. Took a good big bite out of it when it arrived and it was meat. Spat it out, tried to get the notice of a waitress. No apologies, nothing taken off the bill. I'm just glad I don't have allergies. I always double check now.
Remi (He/Him) 1 year ago
Vegetarian served red meat can result in a nice bout of diarrhea etc. if they've not eaten red meat for a long time because the body is not accustomed to it so it's closer to serving regular milk to someone who's lactose intolerant than serving something they just don't like
"I have a soft spot for a pair of restaurants that now have closed/changed proprietors (Piquet and Bellanger), as, in their original forms, the expertly crafted food was matched by the service – warm welcomes followed by quietly efficient and graciously thoughtful service," the Picky Glutton shares.
#31
Restaurant at a tourist attraction in mid Wales. Staff dropped a whole box of clean cutlery on the not-so-clean carpeted floor then proceeded to pick them up and place them in the cutlery trays for customers. Yuck!
Made me wonder what other short cuts happened in their kitchen...
Thankfully, we did not get food poisoning.
Binky Melnik 1 year ago
They ate there after seeing how the place feels about cleanliness?! Some people are TOO scared of making a fuss. 😕
#32
Cafe at a garden centre, I had a bit of hard plastic in my sandwich - never returned there again Ants in my Jacket Potato at another Cafe Another Cafe straight up forgot about us. We ordered, 30 minutes later not even drinks, reminded them we haven't had drinks yet and they said they were sorry and we'd be "priority". 15 minutes later, no drinks nor food whilst they served someone else. We just got up and left.
Freya the Wanderer 1 year ago
Reminds me of the picture showing "We Waited 30 Mins No Service" written in ketchup on a table
#33
The Big Easy chain in London. Used to love it, especially the original in Chelsea - it was fantastic. Then they fired a load of their employees in March 2020, put up a 'heartfelt' Instagram post about it, a week or so before furlough was announced. And never said anything about rehiring them to be furloughed, which I remember Martin Lewis confirming (and making a big noise about it) was allowed. F**k them, they threw their employees to the street at the first sign of trouble
Poison Ivy/Boo 1 year ago (edited)
A lot of companies did this at the onset of COVID....British Airways, Marks & Spencers, BP and quite a few others too. I still refuse to do business with companies who threw their staff to the wolves.
#34
Ordered a pasta dish in Prezzo and found pubic hair in it. I tried to convince myself it was from a chef's beard, but it looked distinctly more pubey.
#35
Live chicken in a bag in the toilet (but not UK ofc!).
Minky_Dave_the_Giant:
That's how you know it's fresh.
#36
The calamari that had the texture of gummy bears, followed by being rushed out of the restaurant, staff stacking chairs nearby quite aggressively whilst I’m trying to enjoy my meal because they wanted to close an hour earlier that day but they sure as s**t didn’t mention that to me when I went in.
#37
Local place. Mid level classy and 2nd date with the person I'd eventually marry. Super nervous. We arrived 7.05. Sat down drinks ordered and asked if knew what we wanted. We said no we'd like to see a menu. The light in the waitresses eyes died. She watched us read the menu pen poised. Cracking under the pressure we ordered quickly. Starters arrive. The mains arrive a few minutes after that. She tries to take our plates but I explain we are still eating. She leaves our mains to cool off on our table. We finish our starters and start on our mains and the bill arrives. By this point I'm looking around. The place isn't full nor empty. Iv'e no idea whats happening. We decide we've had enough and dont bother with the dessert, leave the money on the table and leave. We emerge blinking into the light. The time? 7.15 Still the most bizarre experience ever. We still talk about the ten minute date ten years later.
Ty Stratton-Quirk 1 year ago
Perhaps the restaurant was a front for the mob, and you came disconcertingly close to crashing a meeting?
#38
Went into a place for lunch with a mate, sat down and ordered through their QR codes as instructed. It's an open kitchen where you sit facing it, and we were the only two in there besides another two already eating. Watched them for 10 minutes not cooking anything 'I work in a kitchen myself so I know they hadn't seen our tickets'. Ask for some water and let them know we've ordered through their website, and then one of the chefs starts cooking. After a while I get my food and had to ask for my drink when my food arrived, met with an 'Oh!' when I say I ordered a coke so he clearly didn't see that ticket either. I get mine, bowl of ramen. Missing the egg, chicken that tastes like its the pre cooked stuff from Tesco and broth was terribly bland. My mates still waiting on his to which he asks how long his will be, to which the guy says he hasn't even got his order. Only time I've ever gotten up and left a restaurant, terrible service followed by terrible food. I think I would have been less mad if the staff were just rude or something but they all just had no idea what they were doing.
#39
It was a restaurant with an Oktoberfest style event. We'd made reservations, yet everyone without a booking in the queue still got in before us. After a 30 min wait, we finally got seated only for them to tell us they'd run out of beer. All beer. AT A BEER FESTIVAL. We then ordered a bottle of wine, but were told they couldn't provide the bottle and could only bring it out a glass at a time. We also quickly ordered food. One hour later, neither the wine nor food had appeared. We walked out.
#40
I’m vegetarian. Went to a restaurant and ordered a vegan roast. Made no indication that I WASN’T vegan. I asked if the roast came with Yorkshire puddings as my partners meat roast did, they said yes. When I got the meal it was cold and Yorkshire puddings were the same as my partners, and smelt suspiciously like beef dripping Yorkshires. When I asked the waitress if they were vegan she went to the chef who I saw through his window laugh and nod. I knew they weren’t, but the level of disrespect to laugh and lie to a customer about what they were consuming disgusted me enough not to go back. To top it all off, the roast cost £25 a head. And my partners pork was raw.
#41
Getting my autistic son's order wrong, despite really careful instructions eg "just a brownie on a plate, no icecream, no strawberry, just the plain brownie", only for it to come out with sauce, cream, strawberries etc. Even when I explain why it's important, so many places get it wrong, and he's disappointed at having to wait again.
#42
Group of 4 of us ate at a highly rated Sri Laken restaurant. We vibed with the waitress and ordered pretty much the whole menu as it was quite small. The plates came quick - curry, fish, pork chops - but still waited for rice and our roti. We ended up finishing 6 dishes and yet the roti / rice has yet to turn up. Our waiter visited periodically throughout our meal and we asked about our remaining items. The response was “the kitchen is slow…” That’s just b******t cause we can see plates hitting all the other tables. 40 mins later, we get our roti and rice but we pretty much finished all the remaining curry dishes. The best part… the waiter had the audacity to ask us to hurry up and pay cause we’re at our table limit. When the manager rolled around with the payment machine I straight up told him we waited 30-40 mins for 3 dishes that doesn’t take time at all to make. If the waitress didn’t enter the items in the first place, own up to it. Also, if it’s your “kitchens” fault for slow service, don’t push people out especially if we dropped £250 at your restaurant. F**k that place.
Stardust she/her 1 year ago
How on earth do you eat sabzi without roti or rice? Pathetic restaurant
#43
A plate of nachos that were , shall we say, burnt. I complained and they took them back. 10mins later they same plate appeared , this time more burnt than before, returned again but this time the "chef" brought out the nachos himself. Yes you guessed it. The same plate with some fresh nachos put on top of the burnt ones. "Chef" was disappointed when I returned them and cancelled my order. Never went back.
Montanavanna 1 year ago
That is so petty. I worked at a place with some lovable scamps for chefs. If we brought back something to be refired, we would tell them not to eff with it because the people were cool about the mistake. If the people were not cool, we did not say the magic words when bringing the dish back.
#44
Lasan Indian restaurant in Birmingham - a friend worked for the company that supply the drinks line and he went in to where the equipment is and found rat droppings everywhere and teeth marks in the lines. He told the restaurant and they pleaded with him not to tell anyone and offered him a discount on his next meal. The crazy fool accepted.
#45
Gail's- got a lovely roll from there for lunch to only look in the bag to see a live earwig running over it.
Colleen Glim 1 year ago
If it’s a particularly hot and humid summer, earwigs are gonna happen. Found them in curtains and dishcloths
#46
I once ordered Caesar salad from a well regarded food pub, and it arrived as a plate of browning iceberg lettuce, 2 unripe tomatoes and salad cream!
#47
Small chain (but quite popular/up and coming?) restaurant. The first time, the waitress rolled her eyes at me when I asked for a vegetarian menu, I was so shocked and felt like a nuisance. Food was bland and portions tiny for what you paid. Left a review and was gifted a voucher to go back and try again… We did, the food was still s**t, and to top it all off we were sat with dirty plates for 35 minutes and I had to walk around to find someone to clear them. When the bill came they added a huge service charge… I asked for it off. Never again!
#48
We used to go to an awesome Little independent American style restaurant every year on Xmas Eve as a big family group.. well over a dozen of us and the tradition was well over a decade long at this point (weird tradition, no idea where it came from). We always had amazing food and service there and left a big tip because Xmas eve etc. one year we went they’d changed owners and portion sizes were smaller, to the point of ridiculousness in some cases and everything was more expensive. We also had the worst waitress I’ve ever dealt with in my life. Just got stuff wrong, forgot to bring drinks, was very rude etc. this all came to a head with my uncle ordering a sundae for dessert and not receiving a spoon to eat it with.. when he asked for one she stormed off and *I’m not joking or exaggerating here* threw a dessert spoon overhand at our table from the other side of the room. It bounced across our table very loudly before launching off the table and hitting the wall. Whole place went silent and she disappeared. When we complained about the whole evening, the manager offered us no discount or anything and the bill even had suggested tips on there. We paid in full and never went back. It shut down a few years later.
#49
Stayed at the JW Marriott in Cannes for a business trip (5 star hotel). Went with my boss for dinner at the Italian restaurant, Scalini.
First of all there was an absolutely awful singer and secondly and worse of all, they brought out these warm plates of smoked salmon that were massive and I could barely finish it.
Turns out they were sitting on the side for ages and I had terrible food poisoning where I was sick all night and had to work the next day trying not to vomit.
#50
Sunday dinner, served as sharing platters. Ordered a sharing platter for 6 between 5, there was nowhere near enough- 6 small pieces of beef, 6 tiny piped mash pieces, 6 small roasties and a bowl of cabbage and peas. It was also stone cold - including the gravy. When we mentioned the fact it was cold to the waitress she said something along the lines of the kitchen is too busy. There were only two other tables in eating already and another two waiting.
#51
Went I out for a spa day for our wedding anniversary our which included lunch. Wife found a short curly hair in her sandwich. Looked like what we thought it was. Ruined the day, we had a refund, but barely an apology. I don’t mind naming the place if anyone wants to know!
#52
Went to a pasta restaurant in London. No joke we had a waitress come up to us about 6 times in an hour asking if things were ok. At one point she was just lingering and staring at us, to which my boyfriend was like “can you please leave us while we eat”. The food was delicious but the service was just so off-putting - let us eat in peace!! Edited to add: While it was annoying, I do wonder if this server in particular was new and was receiving pressure from her boss to check in on us. When I was new to working in retail 10 years ago, I had a manager basically push me to approach customers and talk to them even when they weren’t interested and were clearly just browsing - I HATED it!
StrangeOne 1 year ago
I had a waitress who was new, also, checking up on us every 30 seconds it seemed. Always asking if I wanted water with my cocktail. Always asking if I wanted another drink even though I was still only half way done my first one. Always asking if the food was okay, even before we had a chance to take the first bite. She kept chatting with us. I wanted her to leave us alone but I didn't want to create conflict. We noticed she kept mopping the lobby floor. A bit later, the manager was berating our waitress for not mopping the lobby right away after a few people came in. Seemed like the manager was riding her tail. She wasn't trying to be rude and was actually friendly. Did give her a small tip.
#53
A well known chain with a name implying they know cows well.
My bf ordered a medium rare sirloin. It came well done, and when he asked for a fresh one, the manager came over and tried some bs "these steaks are actually better like this, that's why the chef did this. He can do it your way if you insist though".
Janeybent42 1 year ago
I’m married to a chef and know a lot of chefs and I can’t say any of them would agree with that managers BS.
#54
Brewers fayre Monifieth. Went with family 4 or 5 years ago. They took our order, brought families meals out - myself, partner and 2 kids still waiting. Over an hour after we'd arrived (my ex was a sh**ebag, wouldn't say s**t to the staff whilst I was ready to hangry kill) finally asked and they realised they'd effectively signed off on the order being done when they brought half out and the rest got forgotten about. They weren't busy, nor were they apologetic in the slightest. We went to mcdonald's next door whilst our relatives finished their meal and I've never returned.
#55
Was once in a busy restaurant where they took over an hour to take our food order! They kept coming over and saying “It’s your turn soon”. I was thinking, huh? Just let me tell you what I want! They had already brought a bottle of wine so I didn’t want to leave. If the kitchen is backed up that’s one thing but not taking orders! We complained at the end at the level of service and were told he was “going to call the police if we didn’t pay” (at no point had I suggested I wasn’t going to, simply said the bill should have reflected the level of service).
#56
Just a Brewer's Farye type restaurant, so nowt fancy but you know what to expect. Used it quite regularly up until this point too. 1) got a buffet breakfast, ordered it about fifteen minutes before it finished. Went up to get breakfast, hardly anything was left and I was told there wasn't anything else because it was finishing soon. Got a refund. 2) a few months later I went with two friends for a pre-Christmas get together. Took an hour to get my main them an extra twenty minutes for them to get theirs. My burger was cold so I got a refund (again) and their meals weren't much better. Took so long to get the table cleared and desserts that my friends had to leave theirs half finished. 3) last autumn - I went in at around 2pm for lunch on my own. Only a couple of tables were being used, rest were piled high with dirty plates, only member of staff I saw was chatting to someone who worked at the Premier Inn next door. Now I work in hospitality so I understand issues do come up, although I am still picky about service and stuff. It wouldn't have bothered me so much if it'd been one issue one time but that's too much of a coincidence!
Robert T 1 year ago (edited)
Turning up late for a buffet breakfast is not likely to end well. However I've had a couple of interesting ones at Premier Inn of late. I finished up with a single poached egg after an very long wait as the new chef couldn't make a poached egg without popping it. And another new chef was not making any poached eggs at all as he had run out of vinegar. I did offer to go into the kitchen and make my own, but they declined for some reason! LOL
#57
Overcooked spaghetti in spaghetti house. I mean they had one job….
#58
I was on my own and after they took my order and gave me a drink the waiter asked me if I could swap my table with someone else... A couple came in after me and they tried to move me to a table near the kitchen and position the couple at the front - near the window where I was sitting. (Thy were not taking reservations). I told them to forget it and left. Left them a nasty review too. That was in Spain.
Kiss Army 1 year ago
I've been asked to move tables before. The last time was because they wanted to be able to move tables together for a large party and we were seated in the middle. My husband and I didn't think it was a big deal and moved with no issues. The manager insisted on giving us free dessert for being so nice... at the end of our meal we said we didn't have room for dessert and it was no big deal, she had us each pick what we wanted and packed it up to go which was awesome because their desserts are amazing!
#60
Got bad food poisoning from a KFC, causing me to have my only day off work sick in the last 10 years. It's a shame because I quite enjoyed their food before that! Now makes me queasy thinking of it.
Chewie Baron 1 year ago
A few years ago, quite a lot of the KFCs in the UK were closed for days as they had absolutely no chicken! They’d changed delivery companies (to DHL) who completely screwed up!
#61
Been in a restaurant that had a rat/mouse. Been in restaurants with cockroaches. Wouldn’t go back to either.
SerumSeven 1 year ago (edited)
There was a mouse under the table in a booth I was sitting in at a diner. I couldn't figure out why an employee was just staring at me, but it was because he was trying to figure out what to say. I laughed like hell as they chased it everywhere and a terrified waitress stood on a table screaming. Got my steak and eggs free. Tipped the poor terrified waitress a fiver on the way out. 10/10 would go again. To be fair, it's in the middle of the desert. I'd be worried if they didn't have mice.
#62
Went to bathroom. Saw staff member washing his feet in the sink.
Guy-Incognito 1 year ago
So happy to be corrected but Muslim people need to wash hands and feet before prayer and maybe this is the reason?
#63
Little black insects in the cheesy chips, still turns my stomach thinking about it.
#64
My hubby enthusiastically dug in to a roast chicken. Until he discovered said chicken had a huge tumor. The look of horror on his face still gives me the giggles. 🤪.
#65
My son ordered a burger. Halfway through eating the meal he realised it was raw inside. They cooked him a new one. Raw inside. Got a third burger, still f*****g raw. At this point I told the manager to give me the raw patty, I'll cook it at home. He refused, obviously. Never went there again, even though we pass by it semi-regularly.
#66
There's a "diner" local to where I work. It's a chain there's some in Glasgow aswell. Ordered their vegan wrap (which I've ordered before), this time they sent me a buffalo chicken wrap marked as vegan on the foil and written on the paper it was also wrapped in. Didn't know until I took a bite. Had the s**ts for 2 days, they refused to refund me and acknowledge they gave me meat. Eventually got a refund through just eat but I will never get food from them again. I have an irrational fear of my food being tampered with and switched out, so now I just return to the places I know take their time making up an order.
Lyone Fein 1 year ago
If you are served food that makes you sick, then your anxieties about food tampering are not so irrational .
#67
I immediately lose interest in a restaurant as soon as they say ‘we do things a little differently here’.
#68
Awful service. Being ignored by waiters, food order was lost and waited over an hour for our food for them to give us a half hearted apology. This was once considered a top end restaurant in Manchester (and I think it still is by some) but I would never ever go back. There’s plenty other decent ones in the city centre now.
#69
We found out that my cousin had been killed when we were out for dinner in an Italian restaurant chain. We were in shock and didn’t know what to do, but we had a groupon and all our food had been ordered already. I just asked for my dessert to go (the plant based brownie that they had assured me didn’t contain dairy) and ended up with diarrhoea and vomiting from my clearly NOT plant based brownie. I complained and got told ‘the waitress thought the brownie was for another member at the table’ even though this clearly wasn’t the case. We’d also told them that we’d just received some awful news so why did she think I’d want diarrhoea on top of bereavement?!
Lyone Fein 1 year ago
So many people who don't have dietary issues just don't take it seriously enough in regard to those who do have such problems. They don't seem to comprehend that they could kill someone by not paying attention, etc.
#70
They had a sewage leak under the floorboards and were arguing with the environmental health officers that the pool of faeces was not a problem.
#71
Ordered a cauliflower steak, they gave me an entire head of cauliflower (all in one piece) with a tiny bit of paprika sprinkled over the top. Charged me £12 for it.
#72
Hot summers day, taking a shortcut home behind a local (and very popular) Lebanese restaurant. Back door to the kitchen is wide open, no netting or anything to stop flies. A woman is stood in the kitchen chopping raw chicken carcases from a massive bin (an actual green wheelie bin!), and throwing the unwanted bones out of the open door, straight onto a pile in the back street where a gang of cats are happily tearing the last of the meat from the bones.
#73
Chiquitos, I love Mexican and it was the most sorry tasting meal I ever had. The rice was like biting bullets, how can you mess up rice?
#74
I was out for a meal, I noticed a stand up to cancer board on the pub bar. After ordering a few drinks I bought a £1 trolley token and also put £30 in there. The staff noticed I had a little to drink, and wondered why. I said my sister passed away from Leukemia a couple months back. I was heading back to my table and tripped up on the floor (raised). Went back, bought another drink due to tripping and went back. We got our food and the manager came up to me and said they've banned me from ordering anything else (I'd only had maybe 3-4 drinks at this point, nothing huge).. I asked why? Apparently I was a mess, falling around everywhere, ordering drinks etc. I asked how come I got questioned as to why I was donating earlier and silence appeared. Never been back since, they treated me horribly. After I left, my brother was still there, the manager apparently apologised and re opened ordering when my brother questioned it aswell... Sigh.
Montanavanna 1 year ago
When I was bartending 3 to 4 drinks is fine but I can't get you drunk if I know your gonna drive, that makes ME liable for what you do with your 2 ton killing machine when you leave. If you're drinking at a restaurant I can serve you more if you eat some food and drink some water. I also can not serve you if you are apparently, actually, or seemingly intoxicated. Thems the rules.
#75
Ordering a vegan option which was served with coleslaw. Some places serve vegan coleslaw so I thought I better ask. It was then made very clear that nobody in the building really knew what a vegan was even though it was offered as an option.
Guy-Incognito 1 year ago
Now I know we serve Coleslaw vegan in Australia. Is this American or just another vegan yelling and not knowing what vegan is?
#76
Dogs being allowed pretty much everywhere. I don’t want to share my eating space with dogs.
What do you think ?
Chech Dasaus 1 year ago
A friend of mine works as a health inspector and once shared her worst story. A chinese Restaurant that had a pile of meat in the kitchen. Yes a pile. The meat was stored on the bottom of the kitchen and whenever a new delivery came in you piled it on top. Her estimate was that the lowest meat was month old.
Bec 1 year ago
Health inspector friend who lived in a coastal city said they were checking out a place post Hurricane that had clearly had a power outage. Owner was trying to hide a large cut of meat (can't remember what exactly). He was probably going to try to salvage at least part of it, but as it had been unrefrigerated for quite some hours it was definitely not to code
Load More Replies...
leendadll 1 year ago
Healthy foid restaurant. I was crunching away on the bits of walnut shell in my shake before realizing that made no sense. Took a bit out of my mouth... it was shards of glass. Restaurant offered a half a**ed apology, no comp, and no replacement drink.
Melissa Harris 1 year ago
I'd have called the health department from the restaurant.
Load More Replies... 
Skadi Lifdis 1 year ago
Went to a local Japanese restaurant. None of the items had descriptions so my ex asked the waitress what a couple of dishes were. She was rude and barely answered him. I ordered sesame chicken. When our meals came, she set mine down "here's your teriyaki chicken". I told her I had ordered sesame chicken. She sarcastically said "sorry" and picked up the plate. 5 minutes later, brought the same plate with 6 sesame seeds thrown on. I don't like teriyaki most of the time because ai find it too salty, but I ate it. It was indeed too salty. Didn't leave a tip. Never have gone back. The worst part is it's a popular restaurant and my experience was not the norm but I cannot bring myself to go back - in part because I can't tell what's in the dishes and because there are a half dozen other restaurants in the area with amazing food and staff.
Guy-Incognito 1 year ago (edited)
I've commented on working in the industry but worst when i was a customer: Went to an expensive seafood place on the harbour where I grew up (Newcastle Australia for anyone interested) With my friends (18-22) at the time. Got served by a waitress that was also from my uni degree that thought she was a hot model (she wasn't). Rude the whole time. One of my friends gets tempura fish. Gets 1/2 way in finds a hair. Lol not on top, fried in the batter, long black hair. My friends want to "let it go", we're young and introverted but I pipe up if it's wrong. Tell the waitress, she starts losing it. I pick up the hair end and hold up this fish suspended from it. She keeps carrying on until I name drop the owners best friend she knows well. (I work with said owners friend). Went to work on Monday and said what happened. By Tuesday the owner reviewed the tapes, old married druggo chef in his 50s was doing her, was her hair in the batter. Both fired.
Nadine Debard 1 year ago
Sometimes it's not the management, though. I worked in a café inside a train station. We were told to always store open bags of any food in clean trays, wrapped properly and with a tag on with the date and hour. **One morning, 3 colleagues did the opening, and when I arrived, I looked around to check if everything was OK, as usual. I saw an open tray with no label, no wrap. I identified it as cocoa powder. I asked my colleagues what happened. They said the person who closed the day before left this in the *closed* cupboard. No worries, it's fresh and clean. **I said no it was going to the bin, they objected a lot and told they already put some to refill the machine and it was too late and don't bother..., so I took a spoon and stirred it a bit... Found 2 big rat droppings. Told them it was very disgusting and harmful. They became livid because they had drank some. **I called the manager and we deep-cleaned everything. No customer had hot chocolate but it could have been dangerous.
Pittsburgh rare 1 year ago (edited)
When l waited tables l always had my hair in a tight bun because duh. Well, l had a very angry customer return a main TWICE when he found a long black hair in it. One of the girls in the kitchen was wearing a half assed bandana because she thought the hair net was ugly. Both the chef and l shouted to f*****g cover her hair. Pretty sure he never came back. I wouldn't have.
Nils Skirnir 1 year ago
Cruise and norovirus that was so severe I was hospitalized when we hit port. Swore I’d never cruise again, but wife found a deal so we went again. Some sickly looking guy sneezed on the salad. Didn’t eat it but both of us ended up with COVID.
Bored Panda 1 year ago
That sounds really tough! 😟 Thanks for sharing your experience. We hope you're better now.
Load More Replies...
bElLa sTairZz 1 year ago
once ordered soup with whole mosquitoes in it, the whole place was pretty dodge though tbh, had other insects too, but a qhole mosquito was the worst of them
Bored Panda 1 year ago
That sounds like a nightmare! 🙁 Thanks for sharing, it’s a serious health hazard indeed.
Load More Replies...
AMaureen Dance 1 year ago
I worked at the front gate for an amusement park, many years ago. I have no horror stories about the various food services in the park, but, here goes. When a guest comes in, we apply a hand stamp of that day's cartoon character, so we know to allow re-entry. So, one day. I'm going into this little restaurant, I don't remember the name, and the hostess has our hand stamp from 3 days ago. A little hand sanitizer would have taken that right off.
Sophia Athene 1 year ago
Poll needs to allow for multiple choices instead of one in most cases.
Chech Dasaus 1 year ago
A friend of mine works as a health inspector and once shared her worst story. A chinese Restaurant that had a pile of meat in the kitchen. Yes a pile. The meat was stored on the bottom of the kitchen and whenever a new delivery came in you piled it on top. Her estimate was that the lowest meat was month old.
Bec 1 year ago
Health inspector friend who lived in a coastal city said they were checking out a place post Hurricane that had clearly had a power outage. Owner was trying to hide a large cut of meat (can't remember what exactly). He was probably going to try to salvage at least part of it, but as it had been unrefrigerated for quite some hours it was definitely not to code
Load More Replies... leendadll 1 year ago
Healthy foid restaurant. I was crunching away on the bits of walnut shell in my shake before realizing that made no sense. Took a bit out of my mouth... it was shards of glass. Restaurant offered a half a**ed apology, no comp, and no replacement drink.
Melissa Harris 1 year ago
I'd have called the health department from the restaurant.
Load More Replies... Skadi Lifdis 1 year ago
Went to a local Japanese restaurant. None of the items had descriptions so my ex asked the waitress what a couple of dishes were. She was rude and barely answered him. I ordered sesame chicken. When our meals came, she set mine down "here's your teriyaki chicken". I told her I had ordered sesame chicken. She sarcastically said "sorry" and picked up the plate. 5 minutes later, brought the same plate with 6 sesame seeds thrown on. I don't like teriyaki most of the time because ai find it too salty, but I ate it. It was indeed too salty. Didn't leave a tip. Never have gone back. The worst part is it's a popular restaurant and my experience was not the norm but I cannot bring myself to go back - in part because I can't tell what's in the dishes and because there are a half dozen other restaurants in the area with amazing food and staff.
Guy-Incognito 1 year ago (edited)
I've commented on working in the industry but worst when i was a customer: Went to an expensive seafood place on the harbour where I grew up (Newcastle Australia for anyone interested) With my friends (18-22) at the time. Got served by a waitress that was also from my uni degree that thought she was a hot model (she wasn't). Rude the whole time. One of my friends gets tempura fish. Gets 1/2 way in finds a hair. Lol not on top, fried in the batter, long black hair. My friends want to "let it go", we're young and introverted but I pipe up if it's wrong. Tell the waitress, she starts losing it. I pick up the hair end and hold up this fish suspended from it. She keeps carrying on until I name drop the owners best friend she knows well. (I work with said owners friend). Went to work on Monday and said what happened. By Tuesday the owner reviewed the tapes, old married druggo chef in his 50s was doing her, was her hair in the batter. Both fired.
Nadine Debard 1 year ago
Sometimes it's not the management, though. I worked in a café inside a train station. We were told to always store open bags of any food in clean trays, wrapped properly and with a tag on with the date and hour. **One morning, 3 colleagues did the opening, and when I arrived, I looked around to check if everything was OK, as usual. I saw an open tray with no label, no wrap. I identified it as cocoa powder. I asked my colleagues what happened. They said the person who closed the day before left this in the *closed* cupboard. No worries, it's fresh and clean. **I said no it was going to the bin, they objected a lot and told they already put some to refill the machine and it was too late and don't bother..., so I took a spoon and stirred it a bit... Found 2 big rat droppings. Told them it was very disgusting and harmful. They became livid because they had drank some. **I called the manager and we deep-cleaned everything. No customer had hot chocolate but it could have been dangerous.
Pittsburgh rare 1 year ago (edited)
When l waited tables l always had my hair in a tight bun because duh. Well, l had a very angry customer return a main TWICE when he found a long black hair in it. One of the girls in the kitchen was wearing a half assed bandana because she thought the hair net was ugly. Both the chef and l shouted to f*****g cover her hair. Pretty sure he never came back. I wouldn't have.
Nils Skirnir 1 year ago
Cruise and norovirus that was so severe I was hospitalized when we hit port. Swore I’d never cruise again, but wife found a deal so we went again. Some sickly looking guy sneezed on the salad. Didn’t eat it but both of us ended up with COVID.
Bored Panda 1 year ago
That sounds really tough! 😟 Thanks for sharing your experience. We hope you're better now.
Load More Replies... bElLa sTairZz 1 year ago
once ordered soup with whole mosquitoes in it, the whole place was pretty dodge though tbh, had other insects too, but a qhole mosquito was the worst of them
Bored Panda 1 year ago
That sounds like a nightmare! 🙁 Thanks for sharing, it’s a serious health hazard indeed.
Load More Replies... AMaureen Dance 1 year ago
I worked at the front gate for an amusement park, many years ago. I have no horror stories about the various food services in the park, but, here goes. When a guest comes in, we apply a hand stamp of that day's cartoon character, so we know to allow re-entry. So, one day. I'm going into this little restaurant, I don't remember the name, and the hostess has our hand stamp from 3 days ago. A little hand sanitizer would have taken that right off.
Sophia Athene 1 year ago
Poll needs to allow for multiple choices instead of one in most cases.
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