Pharmacies are a vital part of the healthcare system. They help local communities answer health-related questions and keep them in the best shape possible. However, it’s not just about medicine and prescriptions but also the people and the quality customer service they receive. Unfortunately, not all visits to the pharmacy are pleasant, and these instances down below are the proof. Scroll away to find times people left the drugstore frustrated and don’t forget to share your own experiences in the comments below.
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Back Pain Remedy On The Bottom Shelf
Pharmacy Reviews On Google
Bought 2 Lifesavers At CVS And The Receipt Was Almost As Long As My Truck Bed
Coupons!!! Just tell them you don't want a receipt. You can access your coupons online at CVS.com. They'll accommodate you.
As of 2024, there were 46,230 pharmacies and drugstore businesses in the US employing more than 340,000 specialists. Upon entering the profession, pharmacists have to swear on an oath to “assure optimal outcomes for all patients.”
However, as we see from the list, that is not always the case, and working conditions are making it almost impossible to stick to their promise.
At My Local CVS, Pushing This Button Announces Over The Pa System To The Entire Store "A Customer Requires Assistance In The Family Planning Department"
The shelves are only about 5 feet high, so almost everyone in the store can look over them while you awkwardly wait for an employee to open the case.
Ages ago Germany had a fun ad for condoms. A young guy nervously at the till, trying to hide the condoms he's buying under the rest of his shopping. Lady at the till tries to scan them, giving him a understanding wink. Condom doesn't scan, so she shouts through the whole shop "BERTA, (Berta being an old-fashioned German first name), WHAT'S THE PRICE FOR THE CONDOMS?" Guy almost dies and pretty girl and the next till makes some encouraging comment. it was meant to show that condoms were nothing to be ashamed of. Was pretty nice and got people talking about condoms. Well done!
Walgreens Stuck Their Stupid Non-Removable Sticker Over The Dosing Instructions For This Medication. Every Box Was Like This
Was Told To “Use Uber” If I Wanted To Pick Up My Antibiotics From The Pharmacy I Was Standing At
This is a Walgreens in a city. I don’t have a car. Not exactly sure how to “use Uber” to sit and wait at a busy drive thru. Wish I’d known ahead I could have gotten them sent somewhere else.
Walk to the drive thru like you're walking a bike and if they complain, say your bike is invisible
The National Pharmacist Workforce Study (NPWS) in 2022 has found that more than 60% of chain pharmacists experienced high levels of work exhaustion, while 80% reported not being satisfied with their job.
This is happening because of the number of tasks they perform at work that go beyond their original job description. Staff shortage additionally contributes to this issue, making pharmacists overworked and overwhelmed.
Those CVS Receipts Are Finally Paying Off
You can get both receipts and coupons online. Most CVS have a little gizmo where you can tick off "no receipt". If you're in drive-thru, let the clerk know you don't want receipts before everything is rung up.
The Pharmacy Sent Me My Chemotherapy Pills, One Bottle Per Pill. I Fear For When I Get The 6 Month Batch
CVS Stapled The Bag Shut Right Through My Medicine
CVS has a staple fetish. I swear they use a box of them on my family for a month's supply of prescriptions. I'd call them and tell them they need to deliver a new prescription to your home, and they're covering all costs.
Due to staff shortage, burnout, and employers’ focus on meeting quotas, 75% of pharmacists felt like they didn't have enough time to safely perform their duties, let alone be smiley and polite to customers looking for professional care.
Walgreens Says To Use Qr Code To Check-In. I Waited 30m And When I Inquired About The Wait, They Said I Need To Check-In In Person As Well
Amazing Discounts At The Pharmacy
This is the kind of c**p pulled on black Friday and cyber Monday as well. Just peel that sticker back and wow! It's 10 bucks more expensive! WHAT A DEAL!
Just Noticed I Have Been Given The Wrong Tablets By The Pharmacist And Taking Them For A Month. Was Prescribed Blood Pressure Tablets (Enalapril). Received Anti Depressants (Escitalopram). Explains Weird Side Effects From Before Xmas
Contact your government's health board. These kind of mistakes can kill. If they don't respond, contact a reputable media source. Keep everything for proof!
“Pharmacists are so overwhelmed and worried that they’re going to make a mistake. It’s so easy to make a mistake under those conditions,” said pharmacist and labor advocate Shane Jerominski, who has a decade of experience working at chain pharmacies including Walgreens and CVS.
So One Of My Prescription Pills From A Walgreens Pharmacy Turned Out To Just Be A Popcorn Cornel…. Is This Something That Actually Happens In The Real World Or Have I Definitely Slipped Into Some Hysterical Alternate Reality?
Maybe This Isn’t The Best Way To Get Kids Excited About Getting The Flu Shot At The Pharmacy
Pharmacist At Walgreens Drive Thru Stapled My Card
They need to yank those staplers out of every pharmacy. They get staple crazy.
Their work goes beyond putting pills in the bottle - they have to check the prescription for errors, check if the drug will be used in combination with other medicines, bill insurance companies, and counsel patients on risks. When workers are burnt out and busy, they are more likely to make mistakes in the process. Unfortunately, pharmacists' errors can have dire consequences.
Looking Forward To Earwax Drops In My Eyes, Thanks Walgreens
Outch waiting to happen. And infections, did I mention those?
My Pharmacy Uses An Enormous Amount Of Plastic. I Asked Them If I Could Remove The Label And Recycle The Orange Bottles Back To Them And They Said Couldn't Accept Them
Each pharmacy is going through thousands of these bottles a month and there are ~80,000 pharmacies in America.
Our city homeless shelter accepts recycled prescription bottles. Check with yours.
This Store Policy In A Manhattan Pharmacy
“Any simple mistake: the counting of medication, or even issuing the wrong type of medication could have serious impacts and even cause a death,” said Tony Bertolino, a lawyer who specializes in defending pharmacies and pharmacists. “There’s so much pressure on pharmacists to get prescriptions filled and to get patients in and out.”
I Can't Even See What I Want To Buy. Thanks Walgreens
$300.00 Copay For A Name Brand Meds I Need To Take. This Is How It Arrives! Thanks CVS
My Birth Control Prescription Didn’t Have Any Pills Inside
How is this even possible?
It was completely sealed so it’s not like I took them out and put the empty box back in my drawer and forgot. Luckily I have 2 more boxes so I’m okay for now but this is ridiculous. I can’t understand how this could have happened.
Possible theft inside the system. Contact your pharmacy immediately. If they don't respond, go to your government's health board. Still no response? Contact reputable media! Keep all packaging, photos and this post for proof.
Each year, between 7,000 and 9,000 people in the US die because of a medication error. More than hundreds of thousands of patients also experience adverse reactions or other side effects related to their medication but decide not to report them.
Installed Wheelchair Access Boss. Pharmacy In Poland
Those not already in wheelchairs, soon will be as they trip over 'the ramp'.
Pharmacy Stapled Receipt Through My Syringe’s Plastic Wrapping, So Now It’s Not Sterile. I Picked 4 Of These Up About A Month Ago And This Was My Last One, So I Didn’t Notice Until Today
The Pharmacy Added A Mystery Pill To My Prescription. It Looks Almost Exactly Like The Other Pills
Take the pills to the pharmacy and ask them to explain. Follow the above information if you get pushback.
However, some states are trying to get the situation under control. For example, Virginia banned quotas and passed regulations that ordered pharmacies to increase staffing until March 2025. California and Ohio also implemented rules that require pharmacies to have an adequate number of employees, which will help divide pharmacists' workload better and keep them from overworking themselves.
Same Prescription, Bought Two Weeks Apart
In Ireland, prescriptions are capped at €80 per family per month, anything above that is not charged. Saves us a fortune.
I’ve Put The Viagra On The Shelves Boss
Like that the cat flea treatment is ALSO on the kids medicine shelf....
At A Pharmacy In UK. 8 Items On The Same Order Came In 5 Separate Plastic Bags
Bought These Off A Walgreens Shelf 3 Days Ago
Fun fact, my Dad once had a job as a tampon tester (okay, so it was testing the quality of the kapok used in them, but that doesn’t sound as good!)
24-Hour From 9am To 5pm
It would be correct in the Netherlands. Lots of pharmacies have an automatic distributor to serve clients outside of opening times. We are in a rural area with no emergency pharmacy anywhere near a 1h drive, so they invented a mechanism that can distribute medication remotely. No idea how it actually works, but it does.
The Way My Prescription Was Filled
Pretty standard at English pharmacies. A lot of meds still come in 30 day packs but GPs prescribe in 4 weeks ie 28 days. The pharmacist then has to snip off any excess tablets and dispenses them in another prescription. Admittedly, it looks like they’d been stockpiling these ones!
Think I'm Getting The Point Across?
I hate to say this, but unfortunately it is quite necessary. Some customers simply can't or won't connect the dots.
This Isn't New We All Know Prescriptions Suck But This Is Literally A Pill I Need To Not Get Ill And Have Cysts All Over My Ovaries. And I Do Have Insurance, The Pharmacy Just Refuses To Run It Unless I Yell At Them In Person
Yeah you're gonna have to find a new pharmacy and have your dic call them first to confirm and make sure they get your insurance info. This is f*ckery pure and simple
My Pharmacy Sold Me Expired Contraceptives That I've Been Taking For A Month
My Pharmacy Gave Me 29 Pills In One Bottle, And 1 Pill In Another For My 30-Pill Prescription
The pills look different. So likely they ran out of one and had to switch to one from a different manufacturer and by law they can't go in the same bottle.
4 Months In A Row This Has Happened. Every Month I'm Forced To Ration My Meds Bc They Are Always Unavailable When It's Time For The Refill
I'm on a narcotic pain med and I have to call the pharmacy 3 days in advance every month to make sure they order enough to fill my prescription. Luckily, I have a good pharmacist who isn't an a*s about it. Here it is a state law that if you accept a partial fill, you can't get the rest later.
My New Pharmacist Put My Ointment In A Pill Container...why?
Just Saw This Little Buddy At The CVS I Went To Pick Up My Rx. Where To Report?
Walgreens “Actual Size” Label Compared To The Actual Size
I Ordered A Box Of Tampons From CVS And They Sent Me These
Made Vax Appointment For My Elderly Mother; CVS Confirmed, And Then Canceled The Evening Before Because They Didn't Have The Vaccine. Then They Emailed Saying Sorry She Couldn't Make It And Were Canceling As Per My Request
I Need Antibiotics And My Doctor Prescribed Them To Me To Take Two Per Day For Five Days. Only To Find Out That There Are No More Boxes With 10 Tablettes, Only 8 And That I Need Another Prescription. Opened The Box And There Are Literal Two Empty Places. I’ll Have To Get Another Box For 2 Tablettes
The Amount Of Trash That Comes With My Monthly Prescription
The Pharmacy Line Today At Walgreens In Capitol Hill (Broadway And E Pine)
And at least 6 people in that line are also trying to buy several non-pharmacy items each with two items that won't scan at the sale price.
At A Local Chemist Waiting Area
Bought Acne Patches From The Store, Opened The Package When I Got Home And It's Empty
Went to my local CVS near a college to buy some pimple patches. I didn't think I needed to open the box to check if there are any patches inside, so I just drove home with some other groceries and thought that was that.
Came home, took a nice shower, cleansed my face, and was ready to use this brand of patches for the first time. When I opened it, it was just empty. Nothing. Thank God the store is willing to help me get a new box when I called them about this.
Mildly infuriating that I have to go back outside in the cold to get a new box, I was so ready to unwind from work too.
The Paperwork That Came With My One Prescription. My Current Dose Requires Capsules In 3 Different Strengths, So The Pharmacy Gave Me 3 Copies Of The Patient Info
This Wheelchair Ramp In A Local Pharmacy
Went To Take The Antibiotic Prescribed To Me At The ER, And They Accidentally Gave Me 25% Of The Wrong Antibiotic
I have a very bad jaw/throat infection, doctor sent me to ER because it's dangerous to have an infection in that area. Did all the ER stuff, get my prescriptions and head home. I am really careful with antibiotics because I have a very bad allergy to one of them. This one is an antibiotic that I am not allergic to, Clindamycin.
So, I read the little orange attachment to the label that describes what the pill looks like "Light blue, oblong shaped capsule printed with a C and a 40". The first pill on the top of the bottle is blue and oblong, but printed with something different. I google it quickly to make sure it's still the same antibiotic, and was surprised to see that it is a totally different antibiotic (Doxycycline) that is used to treat STDs (among other things!) This has never happened to me. I'm guessing I should just go back to the pharmacy and they can refill it?? So weird that manufacturers would make them look so similar.
CVS Gave Me The Wrong Perscription Today
Pill ID says it is amitriptyline so you shouldn't feel depressed about it.
CVS Won't Take No For An Answer
Trying To Read This Sign At My Local Pharmacy
Pharmacy (Meant To Be Selling Health Products) Selling Tobacco
Walgreens is basically an expensive, oversized 7/11, they're not a pharmacy in & of itself.
The Pharmacy Close At 7:00 Pm Pharmacy Line At 6:51 Pm
Must Be Free Then
"Free Of Artificial Dyes"
I get the point they're making, but neither of those statements are true. The primary difference between the two is that the night side contains an antihistamine (which causes drowsiness as a side effect), while the day side doesn't. There's no stimulant in the day side to "keep you awake".
When Your Kid Has A Fever And All The Infant Medicine Has Been Hoarded
Tubed Back To The Pharmacy With This Note
Same Tablets, Same Dose, 2 Stores From The Same Suburb. $7.39 vs. $23.99, Over 230% Markup. The Consumer Has No Idea What They’ll Be Charged Till It’s Too Late
This is in Australia. It is not true that the Consumer has no idea what they’ll be charged. You can always ask your pharmacist about the cost of the medication. We cant see the brands here but I suspect that one of these is generic and the other is branded. Chemist Warehouse will almost always sell the generic brand in the first instance. It's one of the reasons its so much cheaper, but you can you can always ask your pharmacist to supply you the generic brand.
Pharmacy Tries (Badly) To Hide The Maximum Retail Price
We import our d***s from Europe, Japan, Canada, and India mostly. They are, after all the ones with the giant manufacturing facilities. Some ARE manufactured in the US but most aren't.
The Pharmacy In My Pharmacy Is Closed. I Was Supposed To Pick Up My Diabetes Meds Here. Didn’t Get A Call, Message, Nothing
How unrealistic! The pharmacy is run by HUMANS. Humans get sick, etc. (And some businesses have a hard time keep humans working for them cuz they're terrible employers.) But OP, you're right! When things go sideways and no other HUMAN is available to work on short notice, that establishment should call every possible client that might show up that day and inform them of this excruciating mishap. God forbid the customer not attempt to wait until the very last moment to fill their vitally required medication. The pharmacy is at fault for not warning everyone that HUMANS might have personal needs. /s 😮💨🙄
One Sign Didn't Seem To Be Enough
No doubt this is a reaction to previous experiences with customers
Great Job, Pharmacy. Now I Know Exactly Where These Came From
Installed The Fire Suppression System, Boss. Local Pharmacy Fire Sprinkler
Our Local Pharmacy Trying To Spell Herbst (Autumn)
This CVS Bathroom Sign
Crazy
How is it "unbelievable"? It's an over-the-counter generic product, they can sell it whatever quantity they want.
In the UK you can only buy 2 boxes of 16 at any one time.
Load More Replies...You can get plenty of stuff otc in America that would seem ridiculous. However I'm more jealous of Canada, where you can pick up a bottle offer l over the counter of 555s, which contain Tylenol, codeine, and caffeine without a prescription at all
Not unbelievable at all. Costco sells large bottles of the common generic d***s. It's a lot if you are one person but if you have a large family not as much. I agree 500 is a bit much, but the real "crazy" is how much name brand manufacturers overcharge. A current example is Diphenhydramine (aka Benadryl). Walgreens - 48 pack of Benadryl $13.49. Costco - bottle of 600 (Kirkland brand of same thing) $8.99. Do I need 600 Benadryl? No. Do I want to pay 1.5 X as much for less than 1/12th as much product? No. When I traveled to PI I took Diphenhydramine and Immodium (also cheap from Costco) and just left the extra with relatives over there when I left.
I buy these here in the US too. There is nothing unusual bout it at all.
Used to be more like 20 dollars last time I got some in a Walmarts. Price has dropped quite a bit in the past 15 years.
Load More Replies...FIVE HUNDRED!!! This is more than I could take in a lifetime. Who needs this?
The Rubber Handle Things Are Like This On Every Shopping Basket At CVS
The ones at Trader Joe's do that too. I just slide them back. It's not rocket science.
How Far Apart The “Y” Is On Pharmacy
Wait The Pharmacy Is Only Open For 1 Hour In The Morning?
Right? My stuff comes in 90 day supplies, in the mail, at no cost.
Load More Replies...One of the good things about Japan. There is usually a pharmacy within a short walk from most all doctor's offices. The worst I have ever been told is "We don't have that on hand right now, but we will order it and give you a call when it arrives"
Usually like that in Australia, but more and more medications are having shortages at the moment. Things like ADHD medications, iron infusions and diabetes medications and forcing people to shop/call around more. Also hospitals are having shortages of IV fluid bags.
Load More Replies...Right? My stuff comes in 90 day supplies, in the mail, at no cost.
Load More Replies...One of the good things about Japan. There is usually a pharmacy within a short walk from most all doctor's offices. The worst I have ever been told is "We don't have that on hand right now, but we will order it and give you a call when it arrives"
Usually like that in Australia, but more and more medications are having shortages at the moment. Things like ADHD medications, iron infusions and diabetes medications and forcing people to shop/call around more. Also hospitals are having shortages of IV fluid bags.
Load More Replies...
