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50 Times Customer Cluelessness Knew No Bounds (New Pics)
Interview With Expert
While working in the customer service industry, employees encounter a large number of people every day. Unfortunately, not all of them are nice. In fact, oftentimes, they have the ‘customer is always right’ mentality that allows them to get away with all kinds of ridiculous behavior.
To show how infuriating and exhausting it can get, Bored Panda has compiled a list of clients that seem to have no bounds when it comes to cluelessness. Scroll down to find them, and be sure to share your own experiences down below.
While you're at it, don't forget to check out a conversation with website optimization consultant, customer experience specialist, and developer Chérie Oduwole, who kindly agreed to share some tips on how to deal with rude customers.
This post may include affiliate links.
#1
If They Get Bigger, I Would Start Worrying. Possible Food Spoilage Or Alien Infestation
RELATED:
#2
A Customer From Florida Parked In Front Of The Cart Return, So I, The Cart Pusher, Started A Line Beside Their Car, And Now Customers Are Leaving Carts All Around Their Car
I need a nap. 1 year ago
Well, at least the other customers knew how to handle the situation. If you park dumb, don’t be surprised when it comes to bite you in the åss.
#3
Charge Them For A Cappuccino, VIP Price
Multa Nocte 1 year ago (edited)
How do some people even make it out of the house in the morning?
Since this list is blatant proof that customers aren’t always right, let’s look at how the opposite of this phrase came to be and why it’s so important in the realm of customer service.
The slogan is believed to have been coined by Marshall Field, who introduced this idea when he established Chicago’s first department store in 1893. Then Henry Gordon Selfridge took this concept overseas to London, where he popularized it further.
#4
Do You Lemonade?
Goose of the Ahonkalypse 1 year ago
Lol. I used to have people come in and ask for pilots books back when I worked at a bookstore. They meant pilates but it threw me the first 3 times or so.
#5
This Person Didn't Know What A Bay Leaf Was
#6
Customer Service "Sucks" Nowadays
The original quote was actually longer, saying that "Right or wrong, the customer is always right." Almost 100 years later, César Ritz introduced this mentality to the hospitality industry when he founded The Ritz Carlton Hotels.
His was a bit different, stating that "Le client n'a jamais tort," which translates to the customer is never wrong.
#7
People Who Do This Are Jerks
#8
"I Love To Work In Customer Service"
#9
A Restaurant Review I Stumbled On. The Customer Is So Many Kinds Of Wrong
Before this phrase was introduced to the customer service industry, the client wasn’t exactly treated well. In fact, it was the opposite. The person who bought the product was fully responsible for inspecting its quality and reporting any problems before the item was purchased. It wasn’t up to the seller to reveal anything about the commodities they offered or provide assistance to the customer.
#10
Clueless People Who Don't Know Where They Are Going
#11
Customer Bought Wheels And Tires Online. After Advising Multiple Times That The Tires Are Too Small For His SUV He Insisted For Us To Put Them On
#12
Scrolled Across This Gem Someone Posted Today At A Local Grocery Store
So when business introduced the concept of ‘customer is always right’, they flocked to them, as they weren’t used to being treated with this level of consideration and care. Over time, many variations of this philosophy became popular globally.
#13
Standing In Line At The Bank, And The Current Customer Chooses This To Be The Perfect Time To Paint Her Toenails
#14
This One
#15
Scammers Never Take A Day Off
In Germany, it became ‘Der Kunde ist König,’ translating into ‘the customer is king.’ In Japan, the slogan reads ‘okyakusama wa kamisama desu,’ or ‘the customer is god.’ Spain has the phrase ‘El cliente siempre tiene la razón,’ implying that “the customer always has a reason." All of them ensure fair trade practices and build great relationships with clients.
#16
The Audacity
SuperChicken 1 year ago
What a thing to say, "... y'aint doing nothing. you cans stay open..." I hope they didn't wait for that customer.
#17
Lady Goes To Self Checkout, Makes Attendant Unload Her Cart, Scan And Bag Each Item
At the grocery store, we crossed paths with the lady in white shopping and loading her cart. We go to check out, and she is there, making the self-checkout attendant unload her cart, scan, and bag each item. Then she had the attendant place the bags in her cart. Note that she had way more items than you should for self-checkout, and a recommendation was made by the employee that she consider going to the standard checkout, which had nobody in line, and she refused. Poor attendant had to stop every so often to go to every other self-checkout and do overrides and I'd checks. The customer was perfectly capable of doing all this herself.
Vinny DaPooh 1 year ago
I'd help her. I'd also have a conversation about every single item I scanned. And I'd go help someone else every 4th item. I'm here another 5 hours and so are you ma'am.
#18
He Really Wanted The Full Price
Jennik 1 year ago
In a former job I was category manager for a major bookshop chain. We had a popular children's book on special - reduced from $29.99 to $19.99 for a limited time. A customer rang and said she was reporting us to the Commerce Commission because she peeled off the $19.99 sticker and there was a $29.99 sticker underneath, so we were ripping people off. Ummm, ok!
This mentality doesn’t necessarily mean that customers can do no wrong. Instead, it comes from a place wanting to ensure customer satisfaction by making them feel heard and valued, says website optimization consultant, customer experience specialist, and developer Chérie Oduwole to Bored Panda. "It was put in place to encourage businesses to prioritize the customer's experience.
Customers have the power to make or break a company, so it’s important to meet their expectations. If not, they can quickly take their business elsewhere. That’s why even the most difficult customers deserve to feel seen and heard.
#19
Some People Are Really Clueless
#20
Customer Got Mad Because His Debit Card Wouldn’t Work
#21
Friend Is A Mechanic. This Was One Of The Cars A Customer Dropped Off
There seem to be a lot of unsatisfied clients. The National Customer Rage Survey found that 74% of customers had an issue with a product or service in the last year, up by 8% from 2020. A US study found that 81% of customer service employees deal with verbal abuse from clients, and 36% have even received violent threats. 43% of customers confessed to raising their voice when communicating with customer support.
#22
Why Are You Like This, Target Shoppers?
Cecilia Herrera 1 year ago
ANY shoppers, not just at target. Does this happen outside of the US?
#23
As If Having More Bags Is Going To Make Things Lighter Somehow
Bouche and Audi and Shyla, Oh My! 1 year ago
A woman went alone to a pizzaria and ordered a pepperoni. The server asked if she wanted it cut in six pieces or eight. The woman answered, "You'd better make it six. I don't think I can eat eight pieces of pizza."
#24
The Grocery Store Had This Caution Tape Up Because They Are Redoing The Floors And That Is Wet Cement
An old man on an electric buggy lifted the tape and drove straight into the cement and then said, "I didn't know that was wet cement. They should have a sign-up." Umm, there was a caution tape...
Hearing out and dealing with unsatisfied customers isn’t easy, therefore, Oduwole has a few tips on how to make it more manageable. "Put yourself in their shoes, she says. "How would you want to be treated in their situation? Always respond calmly, with understanding and compassion. Ask questions to grasp the issue fully, and repeat what you've understood to ensure the customer feels heard."
#25
Being A Cinema Worker And Having To Clean Up After These Delightful People. Yes, Sadly, The Boxes Are Still Half Full Of Soggy Cereal And Milk
Goose of the Ahonkalypse 1 year ago
I don't get people who don't throw their garbage away in general after a movie. It takes less than 5 minutes to gather up the trash and walk it out to the nearest garbage. Though I'm gonna assume the cereal eaters were high because I feel like that kind of idea doesn't occur in sober minds. I could be wrong though.
#26
Tell Me You Are Entitled, Without Telling Me You Are Entitled
#27
Told The Customer To Pack The Laptops With Care. This Is How That Worked Out
"If you cannot fulfill the customer's request because it violates your policies or isn't factually correct, present clear evidence," she further suggests. "Reference your terms of service or any other relevant documentation. Honesty is key here."
Offering different ways to address the customer's concerns can quickly de-escalate the situation, Oduwol adds.
#28
Customer Guessed I Was Around 3-4 Months Along. I’m Not Pregnant
Boredest Panda 1 year ago
Who tries to guess how many months pregnant someone is without even knowing if they’re pregnant? Sounds kinda messed up if you ask me
#29
Someone Is Walking Around The Store Eating Chicken Wings And Tossing The Bones On The Floor
#30
I'm Being Harassed At Work. There’s This One Customer Who Keeps Coming Into The Store I Work At To Hit On Me And Talk For An Hour At A Time, Coming In Multiple Times A Day
Ignoring my clear requests to stop. Today he came in with perfume. My boss won’t do anything about it.
Lastly, she emphasizes that maintaining respect is crucial when dealing with unsatisfied customers. "Remember, respect goes both ways. If the customer continues to be rude or irate, politely remind them that you're here to help and that mutual respect is necessary. If the disrespect persists, set boundaries by letting the customer know you're ending the conversation. Depending on your role, you can then escalate the issue or focus on serving other customers who are pleasant to work with."
#31
Customers That Leave Frozen Food In Dry Food Aisles
#32
But Wouldn't A Dull Axe Cause More Issues?
#33
I Really Hate It When People Do This. Take A Minute And Put It Back Where You Found It
DEW 1 year ago (edited)
I have to put it back. It drives me nuts not to. Edit to say not if other people have left it out. I give it to the clerk or who ever the worker is around. I meant when I decide not to get something I take it back to where I got it from. Sometimes it's all the way in the back.
#34
Remarks Like This Make Me Wish Mechanics Could Make People Retake Their Driver's License Test
Last week, I replaced a battery in a customer's car, and she is trying to claim the battery is causing weird things to happen to her car now. This morning, she said the red line was never there before the battery was replaced and wants a refund. Lord, help me.
#35
The Aftermath Of A Customer Who Accidentally Got The Wrong Burrito
I was a manager for Taco Bell last year, and we accidentally put red sauce on someone’s bean burrito (they asked for no red sauce), so he punched the drive-through window in, shattered the front door, and smeared his food on all the lobby windows.
Rahul Pawa 1 year ago
People get way too upset over food mistakes. So you got the wrong burrito? Tell someone, they'll make it right, wait a few minutes. You'll get the right burrito. It doesn't have to be a big deal.
Fire Singer 1 year ago
And usually if you're nice about it you can keep the mistake one and get the re-made one free!
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Nota Robot 1 year ago
F- the damage... it must have been terrifying for the staff and other customers seeing that psychopath do his thing.
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Koalafied to komment 1 year ago
I really hope this person has no kids, no spouse or anyone put into danger by those zero-anger-managment-issues!
Bouche and Audi and Shyla, Oh My! 1 year ago
I would have asked for a different one, but that's just me.
Regina Holt 1 year ago
I often get mistakes. I have never been this level of angry.
Load More Replies... Justin Tyme 1 year ago (edited)
This one was posted on the wrong page. It should be on the page for poor customer service.
Kristin 1 year ago
Lmao did anyone hear that one call where the lady went to Carl's Jr and called the police cause her hamburger was wrong. The dispatcher told her we can't assist you with that as it's not an emergency, karen says "why not? Your supposed to be here to protect me" dispatcher says, "what are we protecting you from?" "Wrong hamburger?"
Bill Mills 1 year ago
Because criminal destruction of property is always the proper response to a mistake on your food order.
MygrandsonscallmeNia 1 year ago
I went to McDonald's the other day. I ordered the big Mac meal. I noticed while waiting, people coming up to the cashier complaining of getting the wrong thing. When my order came up, I looked in the bag. I see a quarter pounder, on top, and see another one under it. Shoot! I took it home! But, when I got home, a big Mac was in the quarter pounder box, and a fish sandwich was under it! I hadn't ate all day, so I scarfed it down. Sometimes, mistakes are cool!!
CinderFallenAngel 1 year ago
I'm a fussy eater, never have I felt the urge to break things and throw a tantrum, when someone has gotten my order wrong. Just a polite reminder of my order and manners.
Margaret Shannon 1 year ago
I think the root of the problem is folks think no one pays attention anymore. So getting the wrong item feels like disrespect.
Hiram's Friend 1 year ago
Northeast? Washington? Oregon? California? NYC?
Load More Replies... CG 1 year ago
For all I know, the burrito that this customer got might have been for another customer, and whoever made the burrito might have been swamped. Mistakes happen, but doing this was a disproportionate response to a minor mistake that would have taken a few minutes to fix. I hope this guy who punched out the window got arrested/has to pay for the window.
Panda Bear 1 year ago
There’s a Culver’s my family used to frequent. They almost always got our order wrong. You know what we did? We left a bad review and stopped going to that particular Culver’s. It’s not hard.
#36
Did You Keep It?
Arkham Wohlfert 1 year ago
I feel like this is just a saying that means "I don't want the inconvenience of fumbling with the coin(s). I've worked in customer service for over 25 years, and I don't mind it, I just throw it in the penny bowl. Everywhere that gives change has one. Although if you're delivering something or performing a different service, then that's really sh*tty.
#37
This Intake Form I Got From A Massage Client Who "Didn’t Want To Fill It Out"
I know you don’t take me seriously, but I do need to know if you have had surgeries or epilepsy.
JessieJ&LilyLovebug 1 year ago (edited)
Tell them you can't help them and to try a different message business.
#38
Customers Spraypaint Testing On The Floor
#39
I Would Have Told Them To Leave
Boredest Panda 1 year ago
Who orders just one small anchovy? Like I love anchovies, call me weird, but like, that’s like going to an ice cream place and asking for 1 sprinkle.
#40
People Who Leave Their Trash On Shelves In Stores
Huddo's sister 1 year ago
This is why most stores say no food or drink allowed! Doesn't stop people though.
#41
Target Nail Polish Aisle
Kamryn, Finley, and whomever else is in this presumably middle school girl crew decided to claim damn near every display in the nail polish aisle.
#42
It Is 11, And Two Closing Announcements Have Already Been Made. Customers Decide To Stop And Have A Reunion
#43
Someone Ate A Pack Of Raw Mussels They Got From The Grocery Store And Left The Scraps At The Cafe
#44
Someone Returned A LEGO Set Because They Didn't Know LEGOS Came In Pieces
DEW 1 year ago
My son will take it. He is currently putting a Lego together. He has ADHD but the patience to put these together. Now we have shelves for his Legos because he started wanting to save them instead of putting them in a Lego tub bucket. He got his sister one for her birthday and is sitting and putting it together for her.
#45
Customer Mailed Back His Computer Mouse
#46
Customer Blocked 6 Parking Spots In Front Of Our Store And Walked Off
#47
Customer Dissatisfied With Dishwasher
We had a customer call in and complain that his dishwasher was taking 3 hours to wash and dry his dishes. While this is also somewhat true, he bought the dishwasher with the fewest features, and it was Energy Star-rated, so it does not dry fast to conserve energy. He said if we didn’t take it back, he would shoot it and put it at our front door. This is what we walked into this morning.
#48
The Film "Five Nights At Freddy's" Doesn’t Really Have Jump Scares, So How Does This Even Happen? Last Theater, I Had To Clean And Had To Stay 10 Extra Minutes
Winter Eleven 1 year ago
When my parents first took me to movies i had to put all my trash in the empty popcorn (since i ate it 5minutes before the movie started) and threw it in the trash by the exit. I cannot comprehend some people
#49
This Register Will Never Be The Same Again
#50
Someone Decided To Make Slime At Target On Top Of The $150 Knife Sets
SuperChicken 1 year ago
I don't understand why there are people who do this. It really boggles my mind.
#51
Clueless People
#52
During Sales, People Touch Clothes And Throw Them On The Floor
#53
All The Lazy Shoppers Who Can’t Afford To Spend An Extra Minute To Put Their Cart Away
#54
This Customer Said That She Was A Chef
#55
What If You Just Saved Their Marriage?
Michael Largey 1 year ago
"What If You Just Saved Their Marriage?" If so, apologize to the wife of this self-absorbed entitled bozo.
#56
At My Local Walmart... Really, People?
#57
Because The Weather From Outside And On The Patio Is "Different"
SuperChicken 1 year ago
The patio is in the back of the restaurant, so maybe the temp is different?🙄 /s
#58
How Do You Like My Speaker That Was Returned Last Night?
#59
Today’s Dose Of What Did The Customer Do
#60
People At Walmart Are Really Getting Out Of Control. This Was In Memphis
#61
Customer Accidentally Dropped A Pound Of Screws Into A Box Of Nails
Bouche and Audi and Shyla, Oh My! 1 year ago
So did the nails get screwed, or were the screws nailed?
#62
Customer Complained Having To Put Air In The Tire Every Day. I Wonder Why
Goose of the Ahonkalypse 1 year ago
Well what kind of tire company fills the inside of their tires with wrenches? That's just asking for trouble. =)
#63
Customer Called And Asked If I Could Get A "Spot" Out Of The Carpet
#64
Customer Was Involved In A Slight Accident
#65
This Is My Number One Pet Peeve
#66
Someone I Know Owns An Independently Ran Store And Works Very Hard To Please Customers. Their Overall Rating When You Google Them Is Down Because Of People Like This
Ali H M Salehuddin 1 year ago
I partly blame Google map (or it's equivalents) for this. I just parked in front of a restaurant, a pharmacy or whatever; intending to go somewhere else nearby. Moments after I drove away from there, a notification pops up "How do you rate [that restaurant] ?" Seesh, Google. Stop asking me to rate everything. To be fair, I did once rate a restaurant in Google map. Now Google assumes I want to rate every establishment I parked my car nearby.
#67
I Hate Back To School Customers
#68
I Work Closing At Target, And Every Single Night I Have To Push 3-5 Carts Of Full Shopping Trips Abandoned By Customers
#69
Customer Entered The Store, Peed Himself, And Left. 5-Minute Ordeal
#70
Someone Bought A New Car Seat At Target, Switched It Out In The Parking Lot, And Left The Old One Just Sitting By The Curb
#71
You Shouldn't Shop If You Can’t Return Your Carts To Designated Areas Instead Leaving Them Near Disabled Parking
#72
People Who Do This In Stores
#73
People Like That Are Absolute Trash
#74
Customer Didn't Know How To Drive A Manual, So She Just Drove Her VW Transporter Everywhere In 3rd Gear. We Only Put A New Clutch In It Last Year
#75
Homeboy Literally Looked At This And Then Asked Me "Does This Take Card?"
#76
Ever Since Walmart Sold Gaming Keyboards, Here Some Hooligans Kept Stealing The Keys
#77
Customer States That His Rim Almost Fell Off And It's All Our Fault And He's Going To Go To The Cops About It Because We Were Negligent On His Vehicle
KazzaHazza 1 year ago
I don’t know the country where this was taken, but here in the UK when your car is over 3 years old it has to pass a mandatory test, if caught without one the car is seized and destroyed. Don’t all countries have this in place? Genuine question.
#78
Someone Recently Threatened To Shoot Up A Store Near Me On Google
#79
I Love Our Customers
This was less than an hour after we opened. They completely dug out the bottom bay, then used a ladder and dropped down more from the third bay up.
#80
This Customer Decided A Top-Stock Cart Was More Suitable For Her Shopping Experience
#81
This Customer Is Wild For Not Knowing Such A Thing
#82
Customer Wanted The Best Boards In The Pile And Made This Mess
M O'Connell 1 year ago
Sorting is fine, but you darn well better put the ones you don't want back neatly.
#83
I Will Never Understand Some Customers
#84
Customers Are Truly Special. They Didn’t Tell Anyone And Just Left It There
#85
This Customer Return
I’m pretty sure the soup was from the Dollar Tree. The actual item was only $15, so I’m not so sure he really made off with much of a profit.
#86
Customer States Temperature Gauge Is Reading Full Tank
#87
An Angry Client Came Into The Store, Claiming That We Didn’t Do A Proper Repair On Their Fully Automatic Coffee Machine 2 Months Ago. This Is What The Inside Looked Like
#88
I Work For A Canadian Cable Provider, And A Customer Brought In This Remote Today, Saying They Had No Idea Why It Stopped Working
#89
This Is How Customers Storm Through Our Collars And Leads. Don’t Let This Be You. Just Put Things Back Where You Find Them
Regina Holt 1 year ago
It really isn't that difficult. Just put the item back on the peg with the other ones of the same color. Not sure about color blind folks, but I can guess that these are not all done by a color blind person.
#90
Customer Said That Their Computer Is Running Slow
I need a nap. 1 year ago
Slow is an understatement. I would say my computer opens one tab a year.
#91
Don’t You Just Love When Customers Decide They Don’t Want To Shop Anymore And Leave Their Carts In The Aisles?
Regina Holt 1 year ago
If I have to go to the restroom, or to get something from my car, I take the cart up to customer service and tell them I'm leaving it there until I finish restroom or run to the car and that I will be right back. At least that's what I do, don't know about these a$$holes.
#92
This Keyboard I Picked Up From A Customer. That's Not Just Sticky Dirt Between The Keys. There's Hair, And I Don't Think They Had Animals
#93
Someone Cracked Open Most Of The Tennis Balls At The Store
#94
Texas Requires The Front Tint To Be At 25% Or Greater To Pass State Inspection. This Customer Was Upset I Couldn't Just "Let It Go". Also, You Can Barely See Through The Windshield
#95
A Customer Asked For Their Order To Be Left At Their Front Door But This Guy Was In The Way
#96
"No Tax On Tips. Vote Donald Trump"
The lady comes in and makes a big fuss about having just left church. She yelled at our host to the point where she left the floor in tears. She got mad that we had her big top set for the inside table they reserved and that she had to set up a patio table and didn't have it ready for them. In the end, she signed a check with this.
Šimon Špaček 1 year ago
Am I the only one surprised that this person left pretty nice tip? It is 20% (before tax), so it is not that bad.
#97
I'm Not Sure What This Was For. The Grown Woman Was Trying Out Different-Sized Tubs. My Husband Said She Had Some “Questionable” Stuff In Her Shopping Cart As Well
#98
When Customers Do This And I Have To Clean It Up
#99
People Who Think That It's Ok To Open Products In A Store
#100
The Entitlement
#101
At Least It’s In The Corral
#102
Idiocracy Is Real
#103
Stack The Baskets Properly. It's Not Hard, It Takes 3 Seconds, And If You Leave Them Like This, It Just Infuriates The Other Shoppers
#104
Customer Complains His New Chevrolet Suburban Engraved A Chevy Logo On His Driveway
#105
A Customer Asked If This Laptop Was Salvageable. They Said They Wanted To Keep The Laptop Since It Held A Lot Of Sentimental Value For Them
#106
Poor Zippers Just Hasn’t Been The Same Ever Since That Customer Pushed Him Over And Stomped On Him
#107
5 Minutes Before Closing. Thank You, Beloved Customer
#108
Customer Complained That I Left 30 Cases Of Fries Out And Didn’t Put Them In His Freezer. How The Heck Am I Supposed To Do That When They Have Kegs Blocking The Freezer?
#109
So Many Stickers
#110
When A Customer Hands You Cash Like This
#111
A Mixed Blessing
So, one of my customers came in today with the gift of a bag of morels. I was pretty happy and grateful for their finding and thinking of me. I gave him a free dessert and my thanks. As he was leaving, I got a gut feeling that he'd picked them up on my property! I work a lot, so I was waiting until my weekend to get them myself. I don't even want to think about how many I could have had, but I'm still grateful for the gift. Truly, a mixed blessing.
#112
What’s Your Favorite Stupid Question That Customers Ask? Here’s Mine: Is This A Discount Bin?
#113
"Ah Yes, Just As I Suspected'"
#114
Things That Customers Do To Annoy Me
As you might guess from the title, customers doing this annoy me so much. Is it really that difficult to put the basket back where you got it before you leave the store?
#115
I'm A Tattoo Artist, And A Client Just Paid Me In $1 Bills
#116
When You're 3 Hours Into A 12-Hour Shift, And A Customer Does This
The hinge on the door broke last night and was due to be repaired. So when a customer opened the door today, it flew backwards and hit the corner of the brick behind it. Thankfully, only the outer pane was broken. What a way to start the workday, though.
#117
The Cart Died And The Customer Left It Plugged In On The Condiments Aisle
#118
Definitely Infuriating
Castles 1 year ago
I remember taking my son to the podiatrist and he had two black socks on one with a blue heel and one with a yellow heel and the doctor pulled me aside to ask if he had autism because apparently wearing odd socks is a secret sign??? I just said err no I just couldn’t find a matching pair!
Add New Image
What do you think ?
BookFanatic 1 year ago (edited)
All right. Here's a good one for you. I was in a Starbuck's over the weekend. A pack of tweens dropped their drinks as they were leaving. My grouchy middle-aged cynical self expected them to just shrug it off and vamoose. They asked the baristas for a roll of towels and mopped up the entire area, apologizing and chasing down every last ice cube. There are still some good people out there.
Victorious Foxx 1 year ago
Their parents raised them right and should be proud.
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I need a nap. 1 year ago
If I had a nickel for every time a customer replaced an electronic device with a can of soup when they were going to return it under hopes that the employee would believe the soup was the device, I’d have 2 nickels, which isn’t a lot, but it’s weird it happened twice. I’d also have 2 cans of soup.
BeesEelsAndPups 1 year ago
And now I have water in my nose. Thank you for that. Seriously though, thank you that was funny
Load More Replies... Liz The Biz 1 year ago
I have a few examples. Once when worked in the lighting department in a department store, a customer phoned up with a technical question with a light they had recently bought. I took their details and asked what the model of the light was so I could check with the manufacturer. They replied, "Oh its not one that you sell. I bought it from Argos." Another time when worked somewhere else a customer complained that a metal detector he'd bought wouldn't detect plastic. More recently, where I work we sell gas bottles for barbecues etc, and we have a regular customer who usually only buys one bottle at a time. A few weeks ago she wanted three bottles. When I was taking her payment she said, "I'm not very happy. I don't understand why its so expensive this time." I replied, "It's because you've bought three bottles today instead of just one."
Lindy Mac 1 year ago
I would have lost my job because I would have answered the customer: "OK, I'll get back to you if I ever work at Argos."
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ENSJ 1 year ago
Yesterday in Ikea. Busy, so we open a second line in the restaurant. It slows down but second line is still open so they wave to a couple to come over and order. Another person already waiting in the other line runs over as well. They arrive at the same time. Lady starts yelling about people (the couple) cutting in line. I'm like ma'am, you being second or first doesn't matter, it takes literally less than 30 seconds to take and process an order. She ended up being angry enough to go back to the other line with 6 customers ahead of her. Bunch of f*****g kindergarteners.
Richard Graham 1 year ago
Former bank teller here (United States). Customer cashed a $1,000 check; wanted her change is twenty-five dollar bills. Didn't believe when I said there is no such... Oh, never mind. Here is a stack of $25 bills.
Richard Graham 1 year ago (edited)
Former bank teller here. Customer came in close to her checking account. The balance was negative $280.00. I said I could not close the account until she brings the balance to zero. She threw a fit. Here is what happened; she saw a TV commercial that the bank offers "Free overdraft protection". She thought that meant the bank will automatically cover any non-sufficient-funds (bounced) check at no expense to the customer. (If that were true no one would need to work..)
Janet Martinez 1 year ago
Honestly almost all of these triggered my OCD. Like, how hard is it to stop being lazy, childish and entitled and do shiz right? 😤😔😒
Gavin Johnson 1 year ago
Human beings. Urgh. No class, no thought for others and even the energy to put effort into making some else’s day worse. We are ugly creatures sometimes.
censorshipsucks 1 year ago
I've never seen this level of disgusting behaviour in SA (my country), so I think it has to do with the entitled attitude of American customers who have been given the mantra "customer is always right" (omitting the "in matters of taste" part of the saying) .
Load More Replies... censorshipsucks 1 year ago
I had to stop reading. Americans please explain why you have this many incidents of profound displays of disrespect? I've only seen this sort of thing once or twice in SA and the person was arrested in one case and kicked out the store in the other case. Explain.
Tobias Reaper 1 year ago
I had a customer call up at my job who wanted to know why his bill had doubled from last year. I explained that when his contract started it was half way through the year so he was only charged for 6 months now a new year has started he is being charged for a full year. So he goes oh ok but why has it doubled FML.
D. Pitbull 1 year ago
I think... Yeah, I've actually ended friendships over this. I recall, you know, you hear the closing announcement (or you check your watch/phone) and I say to the friend "Hey, they're going to close, let's hurry" or, at a restaurant, I try to gather as much spilled schmutz/semi-clean if I was a messy eater that day - and then the friend you're with gives you this look of "What is wrong with you" before acting like one of these entitled, clueless jerks. Friendship ended - I kinda faaaaade away from them.
Chris Landrum 1 year ago
Actually the quote is along the lines of, "the customer is always right, when it comes to a matter of taste". Most of the time the customer is not right.
Freya the Wanderer 1 year ago
Were some of these people raised by orcs? We need to teach our children how to tidy up after themselves.
Wysteria_Rose 1 year ago
I remember a woman left a whole gallon of milk out in an aisle on the freaking shelf. It was a Walgreens, a small one at that. She was not older nor did she have a ton of stuff. Just left it right on the shelf and it had to be tossed.
Kristin 1 year ago (edited)
Was shopping at walmart and had my daughter with me who was 8 at the time. We were getting ready to head down the frozen isle and as I turned the corner, a lady was legit taking a c**p on the floor. She got mad that the restrooms were closed for renovations. I'm dead serious. Recently, we went to another Walmart and the place had to be evacuated cause the deli area caught fire from the deep fryers. As we are leaving a lady was yelling at a worker cause they woukdnt let her in to shop. She kept saying she wouldn't go near the area on fire and kept saying over and over I'm not stupid I know what to do in a fire. Some people 🙄 also one time when I was younger I worked know a customer service call center, got a call from a lady that said her computer modem wasn't working. I asked general questions and she said the part that slides out ( where the cd goes) wasn't working and she proceeds to tell me she thought it was a cup holder!!!!! 🤔
Jess Smith 1 year ago
I gave up trying to bend situations to explain why the people did something pretty early on.
BookFanatic 1 year ago (edited)
All right. Here's a good one for you. I was in a Starbuck's over the weekend. A pack of tweens dropped their drinks as they were leaving. My grouchy middle-aged cynical self expected them to just shrug it off and vamoose. They asked the baristas for a roll of towels and mopped up the entire area, apologizing and chasing down every last ice cube. There are still some good people out there.
Victorious Foxx 1 year ago
Their parents raised them right and should be proud.
Load More Replies... I need a nap. 1 year ago
If I had a nickel for every time a customer replaced an electronic device with a can of soup when they were going to return it under hopes that the employee would believe the soup was the device, I’d have 2 nickels, which isn’t a lot, but it’s weird it happened twice. I’d also have 2 cans of soup.
BeesEelsAndPups 1 year ago
And now I have water in my nose. Thank you for that. Seriously though, thank you that was funny
Load More Replies... Liz The Biz 1 year ago
I have a few examples. Once when worked in the lighting department in a department store, a customer phoned up with a technical question with a light they had recently bought. I took their details and asked what the model of the light was so I could check with the manufacturer. They replied, "Oh its not one that you sell. I bought it from Argos." Another time when worked somewhere else a customer complained that a metal detector he'd bought wouldn't detect plastic. More recently, where I work we sell gas bottles for barbecues etc, and we have a regular customer who usually only buys one bottle at a time. A few weeks ago she wanted three bottles. When I was taking her payment she said, "I'm not very happy. I don't understand why its so expensive this time." I replied, "It's because you've bought three bottles today instead of just one."
Lindy Mac 1 year ago
I would have lost my job because I would have answered the customer: "OK, I'll get back to you if I ever work at Argos."
Load More Replies... ENSJ 1 year ago
Yesterday in Ikea. Busy, so we open a second line in the restaurant. It slows down but second line is still open so they wave to a couple to come over and order. Another person already waiting in the other line runs over as well. They arrive at the same time. Lady starts yelling about people (the couple) cutting in line. I'm like ma'am, you being second or first doesn't matter, it takes literally less than 30 seconds to take and process an order. She ended up being angry enough to go back to the other line with 6 customers ahead of her. Bunch of f*****g kindergarteners.
Richard Graham 1 year ago
Former bank teller here (United States). Customer cashed a $1,000 check; wanted her change is twenty-five dollar bills. Didn't believe when I said there is no such... Oh, never mind. Here is a stack of $25 bills.
Richard Graham 1 year ago (edited)
Former bank teller here. Customer came in close to her checking account. The balance was negative $280.00. I said I could not close the account until she brings the balance to zero. She threw a fit. Here is what happened; she saw a TV commercial that the bank offers "Free overdraft protection". She thought that meant the bank will automatically cover any non-sufficient-funds (bounced) check at no expense to the customer. (If that were true no one would need to work..)
Janet Martinez 1 year ago
Honestly almost all of these triggered my OCD. Like, how hard is it to stop being lazy, childish and entitled and do shiz right? 😤😔😒
Gavin Johnson 1 year ago
Human beings. Urgh. No class, no thought for others and even the energy to put effort into making some else’s day worse. We are ugly creatures sometimes.
censorshipsucks 1 year ago
I've never seen this level of disgusting behaviour in SA (my country), so I think it has to do with the entitled attitude of American customers who have been given the mantra "customer is always right" (omitting the "in matters of taste" part of the saying) .
Load More Replies... censorshipsucks 1 year ago
I had to stop reading. Americans please explain why you have this many incidents of profound displays of disrespect? I've only seen this sort of thing once or twice in SA and the person was arrested in one case and kicked out the store in the other case. Explain.
Tobias Reaper 1 year ago
I had a customer call up at my job who wanted to know why his bill had doubled from last year. I explained that when his contract started it was half way through the year so he was only charged for 6 months now a new year has started he is being charged for a full year. So he goes oh ok but why has it doubled FML.
D. Pitbull 1 year ago
I think... Yeah, I've actually ended friendships over this. I recall, you know, you hear the closing announcement (or you check your watch/phone) and I say to the friend "Hey, they're going to close, let's hurry" or, at a restaurant, I try to gather as much spilled schmutz/semi-clean if I was a messy eater that day - and then the friend you're with gives you this look of "What is wrong with you" before acting like one of these entitled, clueless jerks. Friendship ended - I kinda faaaaade away from them.
Chris Landrum 1 year ago
Actually the quote is along the lines of, "the customer is always right, when it comes to a matter of taste". Most of the time the customer is not right.
Freya the Wanderer 1 year ago
Were some of these people raised by orcs? We need to teach our children how to tidy up after themselves.
Wysteria_Rose 1 year ago
I remember a woman left a whole gallon of milk out in an aisle on the freaking shelf. It was a Walgreens, a small one at that. She was not older nor did she have a ton of stuff. Just left it right on the shelf and it had to be tossed.
Kristin 1 year ago (edited)
Was shopping at walmart and had my daughter with me who was 8 at the time. We were getting ready to head down the frozen isle and as I turned the corner, a lady was legit taking a c**p on the floor. She got mad that the restrooms were closed for renovations. I'm dead serious. Recently, we went to another Walmart and the place had to be evacuated cause the deli area caught fire from the deep fryers. As we are leaving a lady was yelling at a worker cause they woukdnt let her in to shop. She kept saying she wouldn't go near the area on fire and kept saying over and over I'm not stupid I know what to do in a fire. Some people 🙄 also one time when I was younger I worked know a customer service call center, got a call from a lady that said her computer modem wasn't working. I asked general questions and she said the part that slides out ( where the cd goes) wasn't working and she proceeds to tell me she thought it was a cup holder!!!!! 🤔
Jess Smith 1 year ago
I gave up trying to bend situations to explain why the people did something pretty early on.
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