For many, a badass car straight outta the salon seems like a dream. But whether your ride is one rustic yet still functional boi, or the one that gets more eyes set on it than you've ever had in your entire life, the same rule applies—you gotta take care of it. And this latter part is the one that doesn’t exactly spark too much joy.
The inevitable occurs. Preventable things happen. No surprise that surprises occur. All roads lead to car repair and hey, that’s where it gets entertaining. Thanks to the r/Justrolledintotheshop subreddit, we have the most eyebrow-raising compilation of all the crazy things people bring for car mechanics to take care of it. And you wouldn’t believe how many furballs they find in those dusty engines!
Customer Came In Saying There Was A Kitten In The Dashboard. One Of The Lube Techs Called Dibs. Meet Dash
Cam In For An Appraisal To Trade In And Get The Mirror Cap Replaced. Hand Painted A Pterodactyl
Customer Dropped Off For Oil Change. Neglected To Mention This
Every car owner occasionally runs into problems where hope and the car repair shop are only things that are able to help. But interestingly, a recent survey has shown that most Americans aren’t satisfied with their current auto service provider.
"Only 34 percent of consumers are always satisfied with their auto service provider," said Nelson Rodenmayer, SVP of Sales and Marketing at UpSwell, which ran the survey. "That means that 66 percent of consumers are potentially open to going somewhere else. We want to help auto shop owners tap into that 66 percent market share and get more customers into their shop."
We may discuss what good auto service is, but the survey showed that most people, 78%, believe that fair prices equate to good auto service. In fact, price beats other factors like good communication, timeliness, respect and honesty.
Meanwhile, the top three most liked offers include free tire rotation with oil change, discounted oil changes, and a loyalty program. Moreover, 36% of responders get their car checked at a service twice a year, but the number drastically increases with age. The older the respondent, the more likely they get their car serviced more often.
Aircraft. Pilot Landed With His Breaks On
Little Old Lady Dropped Off Her Caravan For A Brake Inspection. Yes That’s The Mileage She Would Have Seen On Her Receipt
You may wonder how to convince customers that your car service is trustworthy. An interesting experiment was done by Quik Videos, which allows service and repair professionals to email and text short, no-cuts, real-time videos of what needs to be done on their cars and why. Turns out that about 94% of customers watch the films, and an average Quik Video-using dealership has a 212 percent upsell rate, the company’s CEO said.
Jack Gardner, CEO of Quik Video, said that filming a video that explains what has to be done on a car and why “empowers the consumer to make an informed decision.” Moreover, it allows to build that much-needed trust since “’You wouldn’t lie to me on video,’” as Gardner put it.