40 Funny And Wholesome Posts About Customer Behavior Shared In This Online Group Dedicated To Subway (New Pics)
Not all heroes wear capes, and no one exemplifies this more than the brave souls at your local fast-food joint. The job itself is basically a blessing and a curse where employees try to navigate the complex world of customer service with a cheerful smile. There are the long hours, low pay, and lazy management that make it a tough and thankless experience. But at the same time, wholesome colleagues and side-splitting "special instructions" customers add to their orders work as the perfect mood booster workers didn't know they needed.
There’s not a dull day in the life of a fast-food worker, and people who proudly wear their green and yellow t-shirts know this from personal experience. We’re talking about Subway employees who work hard to provide you with a portion of the good stuff and should get the respect they most definitely deserve.
So today, we’re diving deep into the aspects of a sandwich artist's life, the good and the bad, courtesy of the 'Subway' subreddit. Although the community seems to be still growing, it provides a safe space for people to talk, share, love (and hate!) everything to do with the sandwich palace. We've gathered some of the best posts from the group, so continue scrolling to check them all out! Be sure to upvote your favorites and let us know what you think in the comments.
Psst! For more goodness from the 'Subway' subreddit, look no further than Bored Panda's earlier piece on this feature right here.
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Made Sense To Me, Still Makes Sense To Me
First Time Seeing A Sign Like This, Made Me Chuckle
Good For You, Buddy. Good For You
Yet for all your loyalty and hard work, your employer still thinks you're expendable.
As the moderators state in the community description, the 'Subway' online group is dedicated to customers and employees of Subway, the sandwich chain. "Looking to talk about subway trains?" they ask, "You probably want r/subways", illustrating just how often Redditors mix the two forums together.
With over 26k members aka sandwich artists following the community, the group seems to be still growing. However, it already has some clear guidelines for fellow Subway enthusiasts to consider before sharing something with others. For example, posts must be strictly Subway-related, and spam is not tolerated. Redditors should also avoid revealing identifiable information, "that includes posting addresses, store numbers, or telephone numbers."
Thankfully, Subway-related memes are allowed — as long as they follow other rules. "Minimal effort, spam, and off-topic memes may be removed," the mods added.
Around 1 Sub Per Minute Sounds Pretty Impressive To Me!
That’s over one sub per minute!! Those workers were quick you entitled twat!!
They were supersonic. I can't even imagine how they do this. 😲
Load More Replies...shouldn’t you have preordered 63 subs then, just gone down to pick up? I wouldn’t want to be queued behind you.
That would have been the logical thing to do, but alas..
Load More Replies...I think of myself that I'm really brave, but I've to confess that I don't have the balls (or the lack of common sense) that's needed to look someone straight in the eyes and demand 63 footlong subs at once...
Right? If you go through the drive through you can only order 2. She should have called AT LEAST 24 hours in advance.
Load More Replies...came here to say this. if i was the manager, i would've said we only take these kinda orders with 24-hours advance notice.
Load More Replies...Wow, those are two ungrateful sisters that deserve some serious high fives to their faces! Anyone that can put 63 sandwiches together in an hour, knowing FULL WELL that there were other customers to help the whole time (regardless of staff size during said hour) deserves so much more than these petty entitled JUICE POUCHES (bc I don't say douchebag). Like, a HUGE tip, a sincere verbal thank you/show of gratitude, & probably a positive written comment to the bosses. I'm just saying.
Shouldn't be surprising to anyone who's ever had to work fast food. Some people truly think all fast food restaurants have endless food prepped and the workers are robots who move at lightning speed. After years of working in fast food, I took great joy in just straight-up telling people "That order is way too big to make without proper notice, come back in 24 hours and then you can have it." The looks on their faces were always priceless.
Such entitlement...WOW. So did this idiot actually expect the staff to make 63 subs in 10 mins?!
Should have ordered ahead and workers should have denied your request
63 feet is as long as Lincolns head on mt. Rushmore is tall. Now I'm hungry for a full rushmore of subs.
Wow...63 subs without putting in a order? Why not call ahead, and give the workers some notice, Karen?!
Your a POS which means piece of s** first you got subway for a confirmation party instead of a restaurant you cheap a*s and second you didn't have the sense to order ahead of time. Like you didn't know what was going on. It's like making a reservation the day before Valentine's day you know what day it is.
I would have been more than annoyed . Clearly you've never worked in food service. I bet you're the person who wants 3 course meal and arrives 10 minutes before the kitchen closes, you've brought 5 people who also have allergies. Or my favorite : I am sure you dither over the menu ignore the announcement I am about to clean the coffee machine then order an espresso as I've done the machine.
There is a higher level issue here, as the customer has been lead to believe that this kind of order is acceptable/possible.
Most places have established order-ahead rules for large orders. Follow the rules or take your business elsewhere.
Lol..you should have waited 24 hours like anyone else who orders catering babe......stop being an entitled jackfruit...those workers deserved a BIG tip..they busted out a big order in record time .....your emergency is not the sub shops emergency jerkface!
It also capitalized Me, "As a last resort Me and..."
Load More Replies...I would have checked to see if I could order them in advance. The subway near me does, and some businesses place orders with them in the morning and collect them close to lunch. There is not much difference in taste and quality, but the staff have more time to prepare the order between customers and do a great job
I dealt with a similar issue, 75 pizzas ordered at 1130 am for a football game concession..kick off was at 12. The parent picking them up, ending up coming back and boxing pizzas herself to get it done. The person who placed the order, lodged a complaint, it was the time of 30 minutes or less, she felt the pizzas should have been free..that was her ploy..
Where is the post from that poor customer behind this twit? It might be praising the workers for putting up with her dumb@$$
They aren't a catering company .. I'm surprised she took the order in the first place ..not to mention that it would have cost a fortune.
I hope other people replied to the comment with WTAF? Who wants that many subs and doesn't call ahead.
If I remember correctly, typically you have to give an order like this 24 hours in advance. MINIMUM. The nerve of this twat to come in during lunch and complain about the speed of the personnel and "lack of service."
I'm assuming that Twitter sliced and diced and served this OP on whole wheat with an obscene amount of mayonnaise. What a horrible person she must be to everyone who has to deal with her.
I really hope that the ungrateful a*s that said that about her ridiculous order reads all of these posts. She deserves to hear just how wrong she is.
What if there's more than one a year that needs to be fought with? Where I work, it's more like one a week.
I had to wait 30 minutes to get one sub at a JM because they had at least 4 online orders, with one being 10subs 😅 I actually thought it was quite impressive since there were only three of them. They only grill like 3 or 4 ordered meats at once and if it's the mushroom one, they clean the meat juices off.
I love sometimes reading negative reviews just for the entertainment
And this is why I always read 1* reviews, a lot of them are backhanded 5* reviews like this one here. No one even made a snippy comment about that unannounced and insane order and they were quick, too! Bloody amazing! I would have squirted the entire mustard bottle in your face...
Remove the words "and my sister" and what do you have? "As a last minute resort Me went to this subway . . . " The point could not be made more obvious.
Anyone who starts a sentence with 'Me and my sister...' should go back to grade school basics.
I'll just beat them over the head with a footlong for writing "Me and my sister" instead of "My sister and I".
Saw Someone Else Post, I Hung This Up A Few Weeks Ago
I Gave Them Extra Cookies
For our earlier piece on strange fast food orders that drive employees mad, we reached out to the team looking after the subreddit. One moderator, who preferred to stay anonymous, was more than happy to share their thoughts about the group.
Unfortunately, the origin of the group seems to remain a mystery. When we asked about the initial inspiration for the sub, the moderator explained that they were not yet around at that time. However, one person from their team has been present since the beginning, but he was not the original creator, who left the subreddit years ago.
Today Our Regular Karen Came In Acting Kind For The First Time And Handed Us This Note When She Left
We Followed The Special Instructions. This Is Now One Of My Favorite Customers
Anyone Miss The Old Subway Design?
The moderator told Bored Panda that the community is decently active, "with customers asking opinions on sandwiches, or employees talking about their experiences." It offers a perfect space for workers to vent their frustrations, seek advice, and find comfort from fellow employees about the difficult situations they face daily.
"When employees talk about their grievances, other employees will chime in with their own, or ways to help! Employees in the sub, past and present, are generally pretty supportive of other employees," they added.
I've Put Up A Sign But It’s Gonna Be Ignored Anyway
It's regional handwriting. My bf is from eastern Europe and writes As Ks and Hs and Ns like that. Nothing is misspelled
Are You Guys Open?
My Veggies In The Morning Before They Get Destroyed During The Lunch Rush
Ask any food service employee, and you’ll know that some customers have a way of annoying the people who serve them to the max. Specific actions and behaviors commonly associated with patrons that sandwich artists absolutely despise range anywhere from not knowing what they want beforehand to texting on their phones while ordering and touching the glass every single day.
And guessing from the abundance of posts in the community, weird orders customers make are also at the top of the list. They are quite a common category in the group, but thankfully, they often serve as a perfect source of entertainment. Or, as the mod told us, "It’s fun to see what people get requested, and others to share theirs in the comments!"
Accurate
Has This Been Done Already
My Local Subway Has This Above The Veggies
But the group also gives a stage for the clients to voice their opinions as well. "The main thing I see from customers in the sub are complaints about prices (which we all agree are kind of getting ridiculous nowadays), or the never-ending app glitches charging $99+ for cheese or some other item," they said.
Little Did This Poor Guy Know, My Boss Forgot To Remove Pickles From Our UberEats
Who is this person and how do I become friends with them? Cos I absolutely adore pickles 💕
Exxxxtra Olives
*cryng Inside*
The moderator also revealed that customers often criticize the fast-food restaurant chain, and they do not hold back. "Besides complaints about the app glitch posts, it would be customers blaming us for pricing, even though it is not the employees' fault. There have been a few cases of some customers harassing others in comments as well."
Subway Knight
Holy S**t
How I Feel After My Shifts
But even though patrons complain about the food or the quality of the service, they still return to their favorite joints over and over again. It’s hard to argue with the fact that fast food is delicious, convenient, and comforting. This is probably the reason why 36% of American adults consume a portion on any given day.
So we hope that this post will remind you that working in Subway can be one heck of a ride, and the people who spend their time and effort to fulfill your wishes should get the respect they deserve. Continue scrolling through this list, let us know what you think in the comments, and the next time you step foot into the palace, remember to be kind and greet your hard-working sandwich artist with a smile.
Tfw All The Chips Expire Today And You End Up Taking 134 Bags Home
So This Is How My Morning Went
Saucy
I Actually Have People Ask Why I Have This Up
For All Of Us Out There
I've done it 1000 times and it really can be a pain in the a$$... and they're heavier than they look too!
Everyday
Actual Footage Of Me Trying To Seperate Gluten Free Breads Infront Of A Cute Customer Before Toasting Them To Defrost
Thanks! I'm Not Gonna Remember That!
Just out of curiosity, what's the appropriate procedure there? A written list, or just keep verbally informing the staff about the next sandwich?
What I Came In To At Work Today... I Open The Store
I came to work and saw this, cleaned out everything as best I could while working. When my co-worker came in and I asked him to finish the dishes while I rang up customers, he went back to the backroom, came out after a few saying they were done. I finished up and went home from the graveyard shift and before the manager came in. She called and asked who did the dishes. I said my coworker finished them. She said "You do them from now on...he just rinsed them and put them away. I found tuna salad all in the scooper still." I said "Make him do it properly then...why am I getting in trouble for his crappy work ethic."
185 Sandwiches In One Hr ..nailed It Whoot Whoot
I Thought I Smelled Dr. Pepper
Never Seen A Subway With A Drive Thru. As Someone That Worked At A Subway, This Sounds Like Hell!
I'm Bouta Lose It Y'all
When The Customers Won't Comprehend The Mask Rule And You're Just Trying To Do Your Job
My assistant has the most dreadful smokers cough. She apologises to unmasked customers and assures them she is pretty sure it's not COVID. Doesn't always work, but by gosh they back up a few extra feet.
Box Of Bread Got Frozen To The Wall
When You Outsmart Your Customers By Exposing Your Store's Secrets
I want regular mayo. They said they didn’t have regular mayo. I then pointed to the sign, where in print, it listed mayo THEN light mayo. They said that the regular mayo was only used to make the tuna salad. I said then you DO have regular mayo? And he was like ???? We do. Thank god it was a buddy behind the counter or I would have exploded. Thank you to all the sandwich artists out there: we do love you!!
I'm 10'5/178cm
Note: this post originally had 68 images. It’s been shortened to the top 40 images based on user votes.
Nah, that's too much money and work. They just steal everything from Reddit anymore. It’s such a shame as this site used to write a lot of their own quirky content and feature a lot of artwork. Now I feel like it is trying to mimic Buzzfeed. Don’t even get me started on the needless censorship on this site…
Load More Replies...Dear Bored Panda, if you wish to be more revered and esteemed, please remember this, every-time...k02en1.jpg
I have much respect for subway workers, even more so after looking at this post.
I must not have read the title carefully enough because it took me until like #20 on the list to realize these were ALL about Subway! 🙈
I love Subway. These sandwiches looks so generous! In my Country, you get two veggies only and if you have lettuce, it's like 3 or 4 shreds. And if you order through the delivery apps, they never add cheese. EVER. If you select it, if you ask for extra, if you leave a comment begging for it, you will 100% get zero cheese. All my local Subways are like this.
Technically you are only supposed to get so much per 6 inch. Like 2 tomatoes. I think 4 olives. It is not supposed to be just handfuls. It has been almost 27 years so I do not remember exactly. All I know is in am having subway for lunch.
Load More Replies...I miss when Subway used to buy their bread from local bakeries, yes, it was only white, Italian then. The bread used to be so delicious and each store's bread would be slightly different. I really don't miss the original "V cut" to cut the bread, the "hinge cut" is a vast improvement.
I worked at Subway in high school and college. These bring back memories, good and bad. The best and worst managers I've ever had. Some bad customers, all better than the worst McDonald's customers I experienced. Some very strange sandwiches, all from very apologetic customers. "I know it sounds gross. I'm so sorry." We really don't care if you want your tuna microwaved or if your kid will only eat mayo and a sh*t ton of parmaseon cheese on their sandwich. It's amusing to us and we just want happy customers, not throwing food at us. If we really like you, we may slip a broken cookie in your bag.
I was just wondering where the good subways are located. We have two in the area I live and the food is c**p. We didn't complain. We just don't go to either anymore.
I have never been to that shop and I don't think that's gonna change. Its way too expensive and I rather support small businesses than big franchises. Maybe I'm spoiled because in Germany every small bakery sells fresh made bread-buns with various toppings and every butcher shop sells fresh cut meat with bread-buns also.
As an American living in Asia, you are definitely lucky. My home town had one family owned place that had "grinders", just ONE type of sandwich. They were good but not many options
Load More Replies...Nah, that's too much money and work. They just steal everything from Reddit anymore. It’s such a shame as this site used to write a lot of their own quirky content and feature a lot of artwork. Now I feel like it is trying to mimic Buzzfeed. Don’t even get me started on the needless censorship on this site…
Load More Replies...Dear Bored Panda, if you wish to be more revered and esteemed, please remember this, every-time...k02en1.jpg
I have much respect for subway workers, even more so after looking at this post.
I must not have read the title carefully enough because it took me until like #20 on the list to realize these were ALL about Subway! 🙈
I love Subway. These sandwiches looks so generous! In my Country, you get two veggies only and if you have lettuce, it's like 3 or 4 shreds. And if you order through the delivery apps, they never add cheese. EVER. If you select it, if you ask for extra, if you leave a comment begging for it, you will 100% get zero cheese. All my local Subways are like this.
Technically you are only supposed to get so much per 6 inch. Like 2 tomatoes. I think 4 olives. It is not supposed to be just handfuls. It has been almost 27 years so I do not remember exactly. All I know is in am having subway for lunch.
Load More Replies...I miss when Subway used to buy their bread from local bakeries, yes, it was only white, Italian then. The bread used to be so delicious and each store's bread would be slightly different. I really don't miss the original "V cut" to cut the bread, the "hinge cut" is a vast improvement.
I worked at Subway in high school and college. These bring back memories, good and bad. The best and worst managers I've ever had. Some bad customers, all better than the worst McDonald's customers I experienced. Some very strange sandwiches, all from very apologetic customers. "I know it sounds gross. I'm so sorry." We really don't care if you want your tuna microwaved or if your kid will only eat mayo and a sh*t ton of parmaseon cheese on their sandwich. It's amusing to us and we just want happy customers, not throwing food at us. If we really like you, we may slip a broken cookie in your bag.
I was just wondering where the good subways are located. We have two in the area I live and the food is c**p. We didn't complain. We just don't go to either anymore.
I have never been to that shop and I don't think that's gonna change. Its way too expensive and I rather support small businesses than big franchises. Maybe I'm spoiled because in Germany every small bakery sells fresh made bread-buns with various toppings and every butcher shop sells fresh cut meat with bread-buns also.
As an American living in Asia, you are definitely lucky. My home town had one family owned place that had "grinders", just ONE type of sandwich. They were good but not many options
Load More Replies...