“Serving Up Social Life”: 50 Painfully Funny Pics That Sum Up The Life Of A Food Service Worker
InterviewTable 14 needs 5 glasses of water, table 17 asked for their check 2 minutes ago, and table 12 wants to complain because the kitchen forgot to omit tomatoes from their tacos. You better take care of them immediately and with a big smile on your face, as you can feel your tips dwindling every second they’re left alone.
Many employers warn you about the fast-paced environments that their companies offer, but if you’ve ever worked in the food industry, those office jobs might feel like a walk in the park. And one Facebook page that knows what it’s like to work in food service all too well is Life Of A Server. Below, you’ll find some of their most painfully relatable pics for anyone who’s worked in a restaurant, as well as conversations with Paul and Kelly Southworth, Founders of Life Of A Server Inc., and Marlon Joseph aka The Modern Waiter!
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I’m waiting for a nice tip and a loving boop on the nose, life. Been waiting a while.
In my culture, it's considered impolite to boop your waiters
Load More Replies...I wish! I usually tip 30% and my cats live like royalty. Somehow life hasn't given back to me in the same way. :)
As a retail employee I've heard that from customers too. It's got to be nicer than walking into a place as morose as a cemetery.
Exactly! Letting employees chat and have a little fun while they are stocking shelves or clearing or straightening something won't hurt the production or work quality, and significantly improves employee morale! (Now, I HATE walking into a store with messy shelves and items out of stock just because things haven't been put out, and people aren't doing any work and are just standing around talking! I don't want to walk into a plane where you can tell the manager is obviously a tyrant and everyone is miserable, but it IS a business. I hate the "if you have time to lean, you have time to clean" motto, because sometimes you DON'T have time to clean because that moment to "lean" is just a break before another wave of customers comes in, and sometimes you just need to stop for a minute, catch your breath, stretch a little, and drink some water! At the same time, though, it sucks to go into a place where the employees aren't actually working when it's obvious that there's work that needs don
Load More Replies...Depends on the experience I guess. We visited a restaurant few months back. There were only two other tables with guests. We could see the employees laughing, one was even dancing. We got the drinks but the food never came. After 30 mins, we checked and everyone just looked at each other. They had just forgotten about our food. The manager apologised and they took another 20 mins to bring one dish. It was raw. We cancelled the rest of the order
Yup. It's ok if you do while you're working. If you're doing it instead of working, that's an issue.
Load More Replies...Employees who are on good terms with each other are usually employees who will help each other out when there's a need. That's good for both the managers and the customers.
Being a nurse I got my CNA 's, and myself to put on an electric slide performance in a hallway. Patients were asking what was wrong because all the employees must seemed so happy. If everyone was cared for and a few spare minutes were available there is no reason to have a bit of fun! It was around 6 Pm not middle of the night and disruptive to sleep.
20—25 years ago I was in Toronto with a friend and we stopped into this burger place. We laughed like hell when they broke into a song behind the counter and really seemed into it. We got good, though overpriced, burgers and they got a good tip.
Probably a Lick's, they'd break into song all the time back in the day. Sadly gone, I believe.
Load More Replies...On the other hand, I also had it often enough that they had a good talk with each other and ignored customers all together. I mean, ok.
I feel like that rarely happens. Just because people are talking doesn't mean they're not talking about customer orders or business in general. Sometimes they might be but often they are just taking care of business...
Load More Replies...Not retail, but a lot of years ago I worked in the stockroom of a small electronics manufacturer. At the time, there was a radio station that did a feature called "10 at 10". The DJ would play 10 songs which had some sort of connection or common theme. Usually it was a given year, but sometimes he'd do something like songs which all used the Bo Diddly beat. I and a cow-orker both knew a lot of songs, so we'd try to identify title and performer. Pretty soon it got to where I'd erase the white board, put up a T chart numbered 1-10, and start writing down our answers. And not long after that I took up roaming the room asking for input when there was one we couldn't ID. (It's a tougher challenge than it sounds like. In a couple of years doing this we only got all 20 once or twice. We were usually around 16 or 17.)....
.... I never really gave much thought to it, or the idea that I was "goofing off" at work. But one day my boss told me that not only did he not have a problem with it, he'd cited it in a management meeting as a great example of spontaneous team building. Best boss I ever had.
Load More Replies...Worst for me: Dude rolls in about 15 before close and asks for a menu...
I worked at a family-owned restaurant and their policy was anyone walking in 30 minutes before closing was given the option to order takeaway or come back another time to have a sit-down meal. They spun it that the customers couldn't possibly receive proper table service in that short amount of time, but the real reason was that they wanted the staff to be able to go home when their shift was over and not have to wait because some folks think the restaurant only closes when they decide to leave.
Load More Replies...Yeah... Restaurants should have two closing times displayed: One for when the actual restaurant closes, and one for when the kitchen doesn´t accept any new orders. The latter one should be at least 30 minutes before the first one.
They usially do, where I live at least. But don't expect to get the full menu when you come in late, some items are already sold out
Load More Replies...In normal countries. You are a cook, your shift is 13.30-22.00, but the kitchen closes at 21.30. An order coming in exact at 21.30? No problem, you anyway had already 80% of the kitchen cleaned by 21.00.
I guess it doesn't work in countries where the customer is always right?
Load More Replies...Kraft mac&cheese. I shook the cheese packet to get the powder out of the top so it wouldn't get everywhere, and THE TOP FELL OFF MID-SHAKE. Cheese dust all over the kitchen. I'm pretty sure there's some left to this day.
Glitter is the herpes of craft supplies. Once you have it, you jave it forever. Now it turns put that cheese powder is the herpes of cooking supplies. On a similar note, if your car ever has a shattered window, you will forever afterward be finding stray chunks of broken glass. No amount of searching and cleaning will ever discover all of them.
Load More Replies...5 min and the dam college student and friends enter after a movie next door and sit for 30 extra minutes to enjoy thier meal as we cleaning the dining room and grill
Sounds like management might want to adjust operating hours to accomodate the extra business. Unless it's something that only happens infrequently.
Load More Replies...We reached out to Paul and Kelly Southworth, Founders of Life Of A Server Inc., to find out more about the background of the company, and they were kind enough to have a chat with Bored Panda about how it all started. “In 2017, we created a huge community of bartenders, servers, and all of the staff who work in the bar and restaurant industry,” they shared.
“We wanted a special place where we could all go and chat about our shifts, share our experiences, laugh about our day, and realize that we all go through the same things. We built a following of like-minded individuals who work weekends, holidays, crazy hours and double shifts, and we realized we all needed a social connection with those who also understand what it's like to work in hospitality,” the founders explained.
depends a lot on the currency. Dollars, euro? Sure. Iranian Rials? Vietnamese Dong? Not so much.
Load More Replies...most of us live on less than 50,000, im pretty sure would be good with 100,000
I know cost of living isn't the same everywhere, but 100k a year is more than what me and hubby make combined.
Same. Added together we make something like 60k converted to dollars per year and it's more than enough for living, holidays, impulse buys and we're even putting some money to savings.
Load More Replies...Should have said great! What's my new salary going to be so I can live on it.
“Our social application, (available in both App Stores), is that place, with a fun, interactive newsfeed, tip tracking, a swipe to the right with jobs, swap'n'sell and more,” Paul and Kelly continued. “Our app brings us all together so we can be a voice for the staff of the bar and restaurant industry.”
Lolll yes I love this!! It's so annoying when people just seat themselves (and I'm not even a server!)
or leav trash at the table of a fast food restuarant!
Load More Replies...I know, right! When someone seats themselves, I would always pretend not to see them. Especially when it's a table in the back out of view. But I didn't figure out what to do when a person sits at a dirty table except awkwardly clean the table because ya know they can't get up🙄. I'm definitely doing this the next time it happens!
Load More Replies...It‘s absolutely common where I live now. You walk into a restaurant, choose the table you want and sit down - unless it is reserved, which is indicated by a little slip of paper on the table. Works perfectly here.
Not everybody lives in the US where it's how it works. In other parts of the world there's no hostess in an ordinary restaurant. You might ask the waiter where to sit if there's one around. Or you can just choose an unreserved table and sit down as you said.
Load More Replies...Why is it a problem if they seat themselves? I'd get it if they were 2 people and they sat at a 6 seat table while smaller tables were free. Where I live the staff doesn't really direct you unless it's a large group or you've booked a table.
In a larger restaurant, the tables are divided into sections, 1 section per server. They host's job is to evenly spread the guests among the sections so as not to overload the server. Most places have a sign at the entrance that says, "Please wait to be seated." If a party ignores it and seats themselves they may throw off the entire seating system or be seating themselves in a section where the server will be ending their shift or taking a break. Plus, why would you want to sit at a table loaded with someone else's dirty plates and silverware? It just makes it harder for the busser to clean up and wipe down.
Load More Replies...I have to say that is a very North American thing. In England both customers and staff are fine with customers finding their own table and for the waitress to wipe it down while we’re seated. If you’re really busy we’re also fine with grabbing a menu on the way to a table, so that we’re ready to order when you’re ready!
She even gave a $10 tip on the card! " and here's a lil' pocket money for you. Get yourself a latte on the way home" 😘
One time at work this kid (about 10-12) paid for snacks n movie for him n his family. And tipped me $5. I about cried 😭 he was such a little gentleman! Parents raising him right!
We were also curious if Paul and Kelly had any unique experiences working in the service industry that they could share with us. “One of the most hilarious things that happened to me personally that I won't forget is: One day I was working a lunch shift, and was waiting on the sweetest older couple who both ordered club sandwiches with fries,” Kelly shared.
“It got really busy and I was kind of in the weeds, and I noticed the gentleman hadn't finished his meal. So as I was frantically walking by– I meant to say, ‘Would you like me to WRAP your club for you?’ But what I actually said was, ‘Would you like me to RUB your club for you?’ Both his wife and himself broke out in laughter, and I did as well realizing what I had just said to him. Needless to say, they tipped 20%, and we laughed as they were leaving.”
If a man said he was just dating a girl for her money, I doubt very many women would find that funny.
Load More Replies...Well, the bartender has a point. That's her job. Money is the reason most of us work, right?The girlfriend is fairly mercenary, I grant you. But if she is used to being treated as a depreciating asset, to be traded in when a newer model comes along, then she is more or less living a service economy too. Millenia of women being traded as commodities create women who look out for themselves first. Sorry we aren't as sweet and fluffy and self-sacrificing as you wish. Personally I won't even engage in the relationship-for-security trade. It's track record is lousy.
Load More Replies...I’ve never given birth (this is a joke, I’m 17 and want kids in future)
Load More Replies...Back in the 1980s, I don't know how many times I heard someone say something and someone was offended, and the offending party said "Oh, come on! It's just a joke! Have a sense of humor!" Today, we recognize that in a lot of those cases, those "jokes" were just thinly veiled racism, misogyny, homophobia, transphobia, and body shaming. My point is, sometimes something only seems like a joke to people who aren't the target.
For anyone getting upset, I assume that they just have a good healthy relationship where she feels comfortable making jokes like that. With one of my ex boyfriends I constantly joked that I only use him for his warmth and comfy sweatshirts and we're still good friends to this day.
When I was a fresh-faced retail worker (18-22), I had a coworker who worked the cafe who had 2 young kids. I used to cover for him as one of the only cross-trained employees when he needed to do inventory or such. If his girls were hanging out in the cafe during that time, I’d get insane tips. Best day was like $20 in tips over the course of an hour (really good when most of your customers are only buying coffee at $1-$4).The kids would come over and whisper questions to me, like they did their dad. Customers just assumed I was a reallllllllly young mom, having to bring my kids to work with me. I always left the tips for my coworker. He was a single dad who really needed the money. Honestly, sometimes he manufactured reasons for me to take the cafe when the kids were there just so we could get him some tips. (No, this was not a job that was dependent on tips like waiting tables. But, it was a minimum wage retail job, and having some extra pocket cash certainly helped him out.)
That's called lying and taking advantage of people. You should be a politician.
It works unbelievably amazing on New Years Eve! Everybody wanted off and I definitely didn't want to curse a new year with my ex husband so I "did them a favor". After that... playing poor me until 2am 01/01 was nothing. I quadrupled my normal WEEKEND tips that night. I definitely recommend it. Lol
Mine when bartending Valentine’s Day was “oh I just like to see all the people in love, I remember how it feels.” I’d make that comment a few times and keep just a few bucks and some change in the jars , I’d shake them, and sigh ,look around and smile. It’s was a killer. Mad tips. I once told my regulars, shaking the near empty jar, “I guess I’ll just have to water the milk a little bit more, maybe the kids won’t notice.” My second best regular said, “ oh good Lord “ and took the tip jar around and retrieved tips from everyone else around, and slapped a $100 on top.
that is such a good idea!!! Make sure your eyes are red and blood shot and you have too much make up on to make it look like youre covering up crying!!
my dad's old student (my dad's a teacher) got broken up with on the same day we went to the waffle house she worked at. big ole tip
Don't even know where he comes from or where he goes when not in use.
I was in my wife's store once, I heard a staff member dealing with a customer in the next aisle. When I spoke to my wife a little while later, telling her that whomever it was, they gave great customer service. It was my wife! I did not even recognise my own wife when she did her customer service voice!
My friends once heard me take a client call while we were driving together in a car and afterwards asked me who the hell that was that just came out of me. :) Because they had never seen her before.
Same. My boyfriend got weirded out and thought it was scary how I suddenly was gone. (I=Meaning my personality as he knows it)
Load More Replies...Worked customer service for a large mobile phone company..... I murdered her the day I quit that job. She is now a strange smell in my attic.
I trained my staff your customer service smile is a talent for life. You can pull it out at family reunion or other stressful situations.
In my office I'm the one known for not editing my thoughts before I say them. Even with my bosses. But when a coworker has a difficult caller, they transfer that person to me. After one such call, a coworker came to my desk and said I sounded so professional, and not at all like I usually do. I said it was the hallucinogenic drugs, and they wore off.
When I sat in the same room as the CSRs, the standing joke was "how long on the phones before Sand gives up on patience, and tells a caller what he really thinks." The over/under was 1 day, and everybody picked "under".
Load More Replies...My friend has a "presentation voice" - at least that's what we named the Other Her at uni. Scary how she suddenly changes :O
We also asked the founders what servers think is important for customers to understand. “A few of the things I would like customers to realize are that as a server, we do not have any control over food or beverage prices,” they told Bored Panda. “We also have no control over wait times for the food. The more we go into the kitchen and bother (distract) our BOH, the further it sets them behind. (And, pisses them off.) It takes the entire BOH and FOH to operate a restaurant, like a well-oiled machine.”
I don't get why people are downvoting this. Using downvotes this liberally can get people banned, y'all.
Load More Replies...I JUST WANNA EAT THE DAMN CAKE AND NOT GET CANDLE WAX ON IT WHILE I WAIT FOR YOU TO FINISH.
I have a standing rule that nobody tells the staff it's my birthday for just this reason. There used to be an exception, but it closed a few years ago. The exception was Max's Opera Cafe, where all the waitstaff were also trained singers. I suspect most of them were students from the Stanford Music Department. During the dinner service they would rotate onto the stage, and each do a number. It was pretty cool, and I was bummed when they closed.
You got to be willing to be sang too otherwise everyone would say it is their birthday just for free dessert.
Especially for people with perfect pitch like me it’s absolutely unbearable when everyone sings it in different keys 😵💫
But shouldn’t you enjoy the spirit of it? It’s the thought that counts, not that they didn’t bring in the Mormon Tabernacle Choir to sing to you.
Load More Replies...It had better be sung for me! The whole point of me going out is so I can be centre of attention!
Parents like to embarrass kids, kids like to embarrass parents, friends like to embarrass each other
Try it in Germany and they will be happy about that tip, because they are payed way better and are tipping here is an option and not a necessity. But it is probably like the taxes there....
You are missing the point here. Someone stole their entire bank account and was too cheap to share free money.
Load More Replies...you both lose and gain hope for humanity all in a very short time period. THis is a roller coaster of a meme.
If you aren't being charitable as a thief you're just asking for karma to catch up with you. If I was saying credit cards and debt cards I'd be like Robin Hood.
Recently went to a Chinese restaurant where the notebook and pencil were left on your table. You wrote what you wanted and the waitress collected the filled out note and bingo, no mistakes. You also took your time and they just came when you were done ordering, perfect.
where r u!!! ordering w/o having to interact with another human!!! my mind is blown!!!!
Load More Replies...Exactly. I love this idea. And when the customer starts whining, and contradicts the order - show'em the tablet, and say what you just said: "Look, Mr. Weniewag, this is what you ordered. No backsies."
Load More Replies...Yess, it's like, maybe we both misunderstood each other, but you confirmed the order, so don't whine & act like this is my fault. Take a minute to think & maybe you'll see that I mightn't’ve heard you right because I was also busy helping the customers at the window, getting drinks, & making custard for drive-thru and dine-in. You, however, were in the car by yourself, heard me loud and clear, confirmed the order with me several times, & had an opportunity to correct the order at the menu if it was incorrect *before* the kitchen made your $48 order, but instead decided to pull to the window so you could complain about the incorrect order and the price to me directly & give me, a 16 year old, nasty looks the entire time I’m trying to help you. The playbacks would be very beneficial to my sanity.
I just had one of these today! I repeated order to them, they confirmed it. Then asked where the large fry was. Um..you didn't order one
Load More Replies...Bodycams for waitstaff, with instant playback so you can show them the video of the exact way they ordered their meal. That’ll shut them up!
I was literally thinking this the other day as I read a story about someone who deliberately lied about the waitress bringing them the wrong food..to get them in trouble.. because they were an atheist...
Ha! There are no atheists working in restaurants, at least no closers. We used to hear waves of prayer coming from the people doing side-work "PLEASE don't let anyone come in, PLEASE!"
Load More Replies...But despite all of the struggles that come along with it, the founders say they would highly recommend that everyone works in a bar or restaurant, at least once in their life. “It teaches you confidence, patience, strength, empathy, and also gives you opportunities that you never thought you could have," they explained. "Many times, lifelong friendships and valuable relationships form with your fellow co-workers, perhaps a regular customer, and even in some cases, your boss.”
“The bar and restaurant industry can be a wild, fun, unpredictable environment to work in, but we wouldn't have it any other way,” Paul and Kelly shared. “And just when you think you've heard it all, you go into our community, and there's another crazy story. That is the Life Of A Server.”
This is actually not a bad idea! To bad people will complain about it
I would buy it, but I live in a country where waitstaff are paid a living wage, and tips are optional.
Load More Replies...Yeah, the kitchen staff deserves to be tipped too. They are also performing a service... Or we could just pay everyone a livable wage.
OMG I WENT HERE AND WE HEARD THEM CHEER AND ITS NOT JUST BEER THEY CHOOSE THEIR DRINKS (also the food is amazing) AND THE GNOCCHI IS HEAVEN
$6 for a round of beers for the entire kitchen staff gives you an idea of the restaurant's profit margin on beer.
I've done this before on top of tipping, it's just a fun and nice thing to do
As the outside observer, it's hard to tell who's correct. But based solely on the owner's response, I wouldn't visit the establishment.
Based on their response I'm sure they would be ok with that. 😂
Load More Replies...They never said they saw it inside the restaurant...
There is (or was) a French restaurant in the Pike Place Market in Seattle, and if I didn't see a rat there I'd be worried ("Was there a chemical spill nearby?" "Nah, all our rats are over at Pasta Casalinga tonight.")
NOBODY should have to do this, love. Ever.
Load More Replies...I have. Only I did bars so more luke 3AM. Everyone else is wasted and I'm stone sober. It's like being an air traffic controller for the various Ubers and Lifts that are needed to make everyone get home safe .
Semi how I got my job before this one. Got off my actual job, drank 2 pictures of margaritas, went to my husband's job, got tired of waiting on him, went in to help speed things up (his manager was awesome and I would help out occasionally) and ended up getting hired.
Applebee's for me. Went to work right after the party and curled up in a booth to nap a bit. Forgot our district manager was coming. He woke me up and sent me home lol.
Load More Replies...To learn more about what it's like to be a server, we reached out to Marlon Joseph, also known as The Modern Waiter. Marlon has a podcast discussing all of the highs and lows of working in the service industry, and he shared with Bored Panda that he often touts being a server as a viable vehicle. "It can take you many places you want to go. By that, I mean consider the flexibility versus the money you can make," Marlon explained.
"If I wanted to move to Denver next week, I know I can get a good position almost immediately. I can work days or nights and use it as the ultimate side hustle or a main gig. Great servers tend to be curious. That underrated trait lends itself to being a people person. Curious people are also willing to learn. You learn about the people you help and about the business you are in."
So true...it feels like the first day of freshman year in highschool.
So true- I remember my first day at my last job- tenet asked us what our favourite quote ( a torturous "get to know you" activity) I said "Live your life in such a way that when your feet hit the floor in the morning, Satan shudders and says, ‘Oh s**t, she's awake! Nancy Naigle And then discovered one of my co-workers was SUPER religious! Soooooo awkward!
I do my best to be extra patient with new employees "it's ok, everyone needs a little time to learn the ropes".
I hope you stop crying befor reentering your workspace as all employees must! But, for real, I hope you'll find a job where you can go to work happy!
Load More Replies...100% true. Food service workers are not paid to make and serve food, they are paid to deal with terrible customers.
I hav'nt cried, but I have cleaned blood in a deep-freezer. I'd say that counts. And Im always nice to every and all service people, both because they deserve it so much, but also because thats the right thing to do💜
I have worked in a kitchen for 23 years starting when I was a kid . I cry all the time . I've never gone in the walk in and cried the walk in is for screaming
You most likely don't rely on your co-workers at an office job like you do in a restaurant... js
Load More Replies...When it comes to the worst parts of being a server, Marlon says it's always a surprise. "It is a tightrope walk every day. Things often go wrong, and you are constantly putting out fires. That can be difficult to handle for long periods of time. Think about it, if you are making money you are probably very busy. If you are very busy, you may run out of a popular item. You may be on a long wait. You may be short staffed. Guest may be upset at any number of those things. You still have to shine and perform. There are a lot of moving parts."
"On the other hand, I always enjoyed how social the service industry is," the Modern Waiter added. "If you need a social life, start a restaurant job. You will instantly know 80 people, many of whom are a good time. You are also meeting hundreds of guests every day."
Yes. I have never understood people who are rude to servers. Like, why would you be anything but incredibly kind to a person who is going to be *alone with your food*?
Same! I find a hair in my food and I'M the one who apologises! 😆
It also takes a lot for me to send something back. I ordered a chicken wrap with fries and a cup of soup. Soup came out first, stone cold with flour chunks. Okay, I'll eat around the chunks. Wrap comes out. Chicken is bright pink in the middle and the dressing's missing. There's no way I can safely eat this. Flagged the waitress down and (very apologetically) asked to switch to something that didn't need to be cooked. Salad came out with a long black hair tangled in it. I have short, brown hair. At that point, I just gave up and asked for the bill.
British here - say thank you, eat the rats and then leave a very small passive aggressive tip.
And complain to each other all the way home before Dave jumps on the computer to leave a mildly snarky review under a fake name
Load More Replies...I have never in my life yelled at a server, a retail worker... ANYONE! WHY?!
There is never a good reason to yell at a server. The work is hard and they do their best.
My standard answer was, "Do you remember who your server was? I'll have to let the manager know."
Yes! I have a co-worker who gives stuff away for free and I keep getting stuck with her entitled people the next time. "Please complain to my boss about this interaction!"
Load More Replies...Well, I can't speak for the other staff, I'm only doing what I've been trained to do per store policy.
If they didn't charge me last time, I don't mention it for this very reason - don't want to get someone in trouble.
And I raise you one... Steak and cheese sandwich, without the bread and cut in half so we can share it. (Atkins dieters).
Oh you mean "I dOn'T eAt CaRbS sO i CaN eAt As MuCh FaT aS i WaNt" dieters?
Load More Replies...Woah I have never seen a better censoring job in my life. BP head of censoring department please give this person a raise.
We also asked Marlon what servers want their guests to understand. "Some restaurant guests gamify their visit," he noted. "They try to get things for free. Or try a bit of something and send it back even if it is made correctly. You are dealing with real people at real jobs, and it may cost the server, the cook or the restaurant much more than you may ever know. Understand it is a business. Show up for your reservation. Show up on time. Ask the best questions about your prospective meal. And enjoy. Don’t play games."
I was working for a collections team and got this old guy. I remember he was 68. He was talking nicely and made the payment too. Then he proceeded to tell me about some Indian guy calling him and he refused to make a payment because he was a Hindu. He proceeded to say some real racist stuff when I stopped him to inform that I am an Indian and a Hindu too. There was a pause for two seconds and he said 'but you sound like one of us.' I asked him what does that mean. He replied 'you sound like a texan.' I started laughing and said ' I am sorry but that isn't a compliment ' before disconnecting the call. (It happened 15 years ago, things were bit lenient)
15 years ago or not, he should be ashamed of himself.
Load More Replies...Once had a customer upset with me for telling him the store's policy. He hung up and called right back. I assumed it was a different person since we were busy with lots of calls, but immediately recognized his voice. I used an accent and told him the exact same information, which he reluctantly accepted.
I would get this at hotels the morning after I checked them in face to face the night before
It’s funny how often people at my job don’t guess that it was me they spoke to on the phone, since I’m the only British person working there.
My favorites are when customers call and tell me their life story before getting to what they actually want
In my experience it was probably the customer, especially if this was a tech support call. People get really irritated when their service doesn't work and many don't want to troubleshoot, they just want you to send a tech. When you tell them you have to try certain procedures first they don't like it. They call back after the initial irritation is past and are more amenable to phone support
Load More Replies...My tables ask if we have flavored teas and I say "yeah, sweet and unsweet" lmao
yes, almost every server I know hates being busy but also hates being dead.
You can only roll so many silverware rolls...
Load More Replies...You should be paid a Living Wage, regardless. And tips are a bonus, a koha, a gift for working so hard and being amazing.
So, about tipping. Back in the 80's, I had a once-a-week regular, I never forgot his order and always had it ready for him by the time he got settled at his table, and he tipped me a quarter twice in one year. Oh well.
And if you're interested in getting into serving yourself, Marlon recomments learning as much as you can about the process and getting help from a server who is doing well. "It is often the details that need attention, and eliminating the extraneous steps you may think are important but they are not," he explained. "The service industry is a viable way to make a living. Time off is rarely an issue. You can make a lot of money, however you will have to work holidays."
If you'd like to hear more from The Modern Waiter, be sure to check out Marlon's podcast on iTunes, iHeart Radio, Spotify or follow him on Instagram!
You do realize you're talking to someone who doesn't GAF about responsibility. They only want someone to scream at/humiliate/blame, etc.
Why do I have a vision of a drunk Karen screaming at a bug, like that meme of the woman screaming at the cat?
Load More Replies...I worked at a fast food place and we would alter the lobby air to match whatever was outside. So, in the summer we would turn the heat on in the lobby if people were still sitting and having a good time when we were ready to close
In my restaurant we put on Time to Say Goodbye on the music player
Load More Replies...meh, if I'm saying take your time after closing it's because I have a million other things to catch up on in the back and you can actually take your time. I will be here later than you will be, guaranteed.
100% agree... One last table to bus is 2 minutes compared to the 45m to an hour I'll be cleaning/closing. If they are a$$holes, then forget about it!
Load More Replies...At my coffee shop we close the indoor seating (and put the chairs on top of the tables) an hour before the store itself closes so we have ample time to mop the area and still do our other closing duties. One night a trio walks in, orders, and then sits down at a corner table with their drinks. I walk over and say very nicely "hey there, I'm sorry but our lobby is actually already closed for the night." One of the girls scoffs at me and angrily says, "Well where are we supposed to sit with our drinks??" 😐 gee I dunno, your car, the moon, anywhere but inside. People are entitled.
While I totally understand what you are saying and the reason I don't like the concept. Either you're open and I can buy a drink and sit down or you're closed. That goes out to the manager and the planing though
Load More Replies...Another adverse effect of tipping. If you don’t rely on the generosity of the customer, you won’t mind telling them politely that it’s closing time and they need to finish and leave. In my place that’s completely normal. If you arrive late, you will be warned that you may have to rush and it’s up to you to accept it or try any other place. Then 30min before you’ll be reminded and around closing time you’ll get the bill. Remember also that very often closing time in not discretionary, it’s regulated.
no. I will gladly skip a last tip to get home on time. that's an owner choice.
Load More Replies...This isn't about a restaurant, it's about self-entitled customers. I worked at a big box store and we were getting ready to close, maybe a 1/2 hour more. Woman walks in, back to the carpet section, and wants to buy carpet for her house. She wants to look at the colors, styles of carpet, and order. We stayed open for more than an hour extra because of her.
Oh if only we could. Sadly, HVAC didn't work in the grill area and we relied on lobby AC to keep from being fried alive. Still didn't work right when I retired.
Well, then, he had a semi-cause excuse, because he shouldn't have done the dumb thing that got him in jail (unless he was Innocent; then completely valid)
Had a guy no call no show 2 days in a row and turns out he was on the news. I called my boss over to the TV in the lobby and he'd been arrested for murder.
Had a girl call out because she had a fight with her boyfriend. I was about to say that wasnt an excuse , until she told me he was the guy currently on the news, threatening to jump off the water tower.
Load More Replies...No call/no shows happen all the time. Twice... TWICE... It happened to me that the employee was dead. Be careful what your thoughts are... Pissed initially, but think what may really be going on 😬
Lmao reminds me of when my bf kept complaining one of his coworkers hasn't showed up in a couple days. We ended up seeing him on the news for stabbing his brother after about 4 days.
Are you feeling triggered by these all too real experiences of working in food service, pandas? Whether you’re still a server today or you haven’t been one for 15 years, we hope you’re able to get a kick out of these pics. Keep upvoting the ones you find painfully relatable, and let us know in the comments what your experiences were like working in the service industry. Then, if you’d like to check out even more funny pics for those who work in food service, visit this Bored Panda list next!
Let's see what falls out of my bra tonight?!?! Sweet, guess I don't have to buy dinner.
You can have a sign and a visibly roped off area, and customers will STILL walk right into it
Having a big ole sign that says "must be 21 or older" just means that at least once a shift someone will say "so you sign says 21 and up? My kid is ...” I LOVE saying "yep 4 is less than 21 so they legally can't come in." Or "seems like the sign still says the right age cutoff so that's good."
100% we put a sign on the door saying 'toilets closed for cleaning, please use accessible toilet on this floor'. then barricade the door with signs, chairs and binbags, and people will still move all this s**t then be surprised when they discover they cant get into the toilets, come to you and say 'it's really dangerous having all that stuff blocking your bathrooms' 'sir, it's there because they are CLOSED!' signs saying 'NO ICED DRINKS AVAILABLE' 'i'll just have a frapp' 'sorry, we have no ice' 'oh, and iced latte then' '...no ice...' 'ok, iced tea?' 'not sure how else to put this but there is no iced. you cannot have a cold drink!'
No… no I think the waitress ID-ing me on my 40th-something birthday while I was out with my parents who are visibly in their 70’s was more uncomfortable. It was a weird moment for everyone involved. (Drinking age is *16* here for the record.)
I’m imagining now a bunch of underage teenagers throwing a fake 30th birthday party to try and get free drinks. That restaurant had been fooled too many times, that’s why they didn’t believe you were actually 40!
Load More Replies...This has got to be my fav "carding" story. Table of guys--two older, two younger--come in. The older two are making rude jokes and generally being obnoxious because the two youngsters get carded. Server turns to the older two and says "Ok, let's see your IDs." One of the men complies. The other one didn't have his wallet. Server smiles politely and says "I'm sorry, I'm unable to serve you alcohol. You were carded and couldn't produce ID." Manager and bartender backed her up. It was awesome.
Yep! Be careful what you say because once you're carded, you're legally bound to produce age verification no matter how old you are!
Load More Replies...If your ID is expired they can't serve you. They need to check everyone if they want to make sure to follow that rule. Young people are the only ones who that rule really gets applied to.
I ALWAYS get ID'd my husband on the other hand NEVER does. We're 4 months apart-.-
I got carded when I was about 45 at the liquor store. I was OBVIOUSLY over 30, so I just asked the guy, "Does it really look like I'm having that bad a day?" He laughed, but since he asked I was REQUIRED to show him my ID. We both felt stupid.
I'm 66 and I laugh at the request. (It's mandatory to ask everyone before serving alcohol in my state.)
I always used to reply with "oh like an hour and a half ago" and they'd be like "what?" So I'd shrug my shoulders and say "people kept turning up so I can't leave"
Just confused the hell out of someone by answering "yesterday." I'm not technically working today, I just happened to be here when the beer order came in, and that's a b***h with only one person, and then my coworker wanted to eat lunch, and...
Load More Replies...When my husband gets here would be standard, even and especially if you are single.
or if the person is opposite gender say girl/boy friend whichever is the same gender as you
Load More Replies...People have asked me this on the phone. Dude I am in a different time zone.
That used to be me. Now I love my bosses and coworkers. Sometimes when I'm sad, I go to work and they make me happy! Best of luck to you!
Load More Replies...It’s a basic tenet of business that’s evidently not being taught anymore: Happy employees are more productive and loyal employees. How f*****g hard is it to try to achieve and maintain that standard, ffs?
I’m so lucky I work in a company that believes in that - we even have an internal committee responsible for “fun things for staff,” like surprising departments with free lunch at random times throughout the year, or paying for everyone to go go-karting/snowboarding/camping/other adventures or having staff potlucks etc. They also work to make sure the atmosphere stays friendly and cheerful and everyone gets included and feels like they have a say and feel valued and respected. It’s really important to the company and I’ve always really respected that about them. (I’ve even heard of them paying for employees in really desperate need to go to rehab or helping them out with domestic situations)
Load More Replies...I actually came in to work in a wonderful mood .....I then got pulled aside that day and asked why I had such an attitude.....ruined the rest of the day, and I never smiled again in that hell hole
absolutely. i have an amazing manager now, but years ago i had several awful ones. wont list them all, but one used to take credit for all the upselling we did, even though she literally never came out onto the floor. we were meant to upsell extra shots of coffee, reward cards etc. so it got to the point that, as a whole, the staff decided if she was running shift, no one would push anything. but the moment another supervisor took over, we all started upselling like crazy, just to try and make a point once she went to another country to help set up a store there. our shop smashed the record for upselling of a specific kind of coffee, literally the top in the country. she came back and we caught her taking all the credit for it, despite the fact she wasnt even in the country. we were furious!
This 100%! There isn't a single person in the company I work for that I despise. A few who annoy the hell outta me, but I can say the same about my own family.
I once had to cover a shift for a guy who was denied a day off (he only worked half a day and requested EVERYTHING OFF) and drank enough to be off and in the hospital with alcohol poisoning on the denied day
Work sucks and all but id rather be there than in the hospital
Load More Replies...ok i have a stupid question - so when someone says " they will cover your shift" does that mean they are just filling in for you but working for free? Or are they getting the pay that the person not there would have made?
The latter. They're just working the other person's hours, so they get paid for it, not the absent worker.
Load More Replies...Restaurants are very horny places. Everyone dates everyone and at least once a summer there is a pool party that turns into drunken skinny dipping. Allegedly.
Load More Replies...The classic movie "Waiting" is 100% accurate, and this post reminded me of that.
You become a little group - like the rest of the world doesn’t exist somehow. Does anyone remember how weird it is to see one of your serving buddies in a different restaurant’s uniform/dress code? It’s like they’ve been traded to another ball team. Sure you’re still friends, but it’s different now
I once read a group of Karens is called a "privilege". :-D
Load More Replies...On Sundays we would reach a mutual agreement the blender was broken. Told annoying regular that it worked so hard on Saturday it had to take an off day...unlike any of us.
Load More Replies...I live in an HOA and it's like the 8th ring of hell
Load More Replies...Ever try to silently grab the one item you need while your boss is sobbing? I just need sour cream, I don't have time to talk a b***h off the bridge.
Our walk-in was typically used for screaming sessions. I’d say it comes down to management if they weren’t typically screaming about the people sitting down to eat
Umm, yes, I would watch this in a second
Load More Replies...That would be amazing, entertaining, show real skills, and no one gives two shites about 95% of the actual olympic sports so there should be server/restaurant skills events.
I'll bet half the general population has worked in a kitchen/restaurant in their youth. Built-in audience: "Hold my beer. . ."
Load More Replies...Honestly I can imagine it: Actors will be at set up tables and at the beginning, a theme of the food and and a random selection of foods and drinks from that theme are put on the menu, now mind you, the food is somewhat already done, but a timer is automatically set in a time range for how long until the food is on the counter. The sever will have to bring them all their food and wait them in time. But there's a catch! Not only can they be the o n l y one serving (until a team variation is made), but every actor has a role already given to them on the way in, it is VERY likely that the customer will be impatient or downright terrible. The final score at the end is judged by the tips and and how good of a performance/how well served. The rating of the restaurant will also be decided at the beginning, deciding how everything is set up, how the servers has to behave and how expensive everything is, though thankfully, the higher the rating, the bigger a multiplier of the final score is.
The valedictorian of my class is the CEO of ESPN I will run it by him lol
Mother's Day was always the busiest day in our restaurant. All the other holidays the moms still apparently cook, but this one day you want to give her the day off but also don't want to put the effort into figuring out a meal, so let's just take the family out to a crowded restaurant where we can complain to the hostess about the seating times and blame the server when it takes a while for our food to be prepared because 17 people ordered before we did. Don't forget to express shock at the amount of the bill when it comes!
I taught our kids to always be kind to customer service people and to tip well, especially when they are super busy or during a holiday. Always. Getting beaten up daily for twenty years in job will do that to you.
Load More Replies...I got so duped as a teenager trying a job outside my dad’s restaurant. They called me in for a trial on Mother’s Day, then didn’t hire. Basically got free labour for their busiest day. I was 16 and felt so dumb
Valentines Day was always the worst at our restaurant. Hands down the busiest day of the year. But I can just imagine the madness of serving brunch on Mother's Day.
I love Valentine’s Day, I love setting up my own cut outs (heart shaped cards) and deco for it 😂 I haven’t had a valentine dinner, but I try to make it so magical especially when you see the really young couples come in (like 16-20). Make everything super special for them
Load More Replies...I got a bulging tendon in my left elbow from Mothers Day. It took years for it to stop spontaneously swelling up like an emu egg.
Why does the guy on Mel's left just look like Gary from the mail room?
I quit wanting to go out to eat on holidays when it got to the point that I hate crowds; thankfully, my children are awesome--they went from getting take out from my fave restaurants (I cried the 1st time they did this because they actually remembered what I liked!) to actually kicking me out of my own kitchen and cooking some awesome meals. love those kids!
If you're a good server at a busy restaurant you shouldn't ever really be standing in one place for very long (except taking an order)
The only place to stand is the crying corner and every restaurant has one.
Before I worked in bars and restaurants my husband did so I picked up a few things. I was at a restaurant that had the sharp corner to get the bathroom but it's also where the runners came out with food. I saw a lady almost get decked with a tray bc she wasn't paying attention and the server was rushing. I said "corner!" And a server coming out with food stopped, let me pass, and then said "oh snap I thought you worked here." There are ways to help sometimes.
My BF had been a chef for 25+ years. When he's cooking at home, if I'm anywhere near the kitchen, I'll manage to be on the way! Before I dated him, the kitchen was MY DOMAIN! I'm happy to give over the duties to someone who is much faster and better at it, though
If they actually did know the owner, at the most the owner would have seen them at the door and personally escorted them to their table. At the very least, the owner would’ve informed the staff of their arrival.
Yeah all the owner’s friends/fam that I’ve ever served have never had to tell me they know the owner. If the owner really cares, they’re usually sitting with them or keeping an eye on their service.
Load More Replies...Actually we do know the owner and the whole staff is aware and sometimes it gets us slower service cause they know we're chill and understanding (and still leave a decent tip) and you know what... we keep going back cause when they aren't slammed it is the absolute best
I lmao every time I hear this. So do I, buddy. I also know he's home in bed where I left him when I came to work this morning, seeing how he's my Fiance.
A friend of mine was executive chef at a really fancy restaurant, I mentioned his name twice. Both times was because he booked my table in his name so he could pay for it. I had been planning to just be another customer.
My mom owned a sandwich shop and I was weekend manager in college. Someone pulled the "I know the owner" card on me when I refused to refund a fully eaten sandwich cause the person didn't like it. I just bugged my eyes at him and said "You know my mom!" and he walked out without saying a word.
Except you really know the owner and he's in the house and you actually manage to get him involved. THEN you still don't look cool and will be hated by the entire staff for the rest of your life. Oh, and I wouldn't want to eat somewhere the staff really hates me!
I worked in Radio Shack's sister store in Australia, it was names after the entrepreneur who started the company, we'd get the occasional Karen saying they know him or they were going to email him to complain about us, kicker was he's sold the company 20yrs prior, so I mean go ahead I guess?!
Just because they know the owner doesn't mean the owner likes them.
Should say how servers tip, not just former servers; it's not censoring, it's just changing the meme
Load More Replies...I don't let anyone else tip if I'm there...I have a reputation to keep. 😉
Yep! Even if the meal is covered, I'M covering the tip!
Load More Replies...Because having a bad day isn’t reason enough to force someone to work for free, which is the result of not receiving a tip for American servers. Like if the car mechanic was rude to me, I would still have to pay for their services. It’s hard to do intentionally when you know it could make someone homeless because they couldn’t make rent.
Load More Replies...My son is a server/bartender, and when we go out somewhere, he always overtips.
I'm terrible with math and always end up leaving fairly large tips, so that option on debit machines offering you the option of a 5%, 10% or 15% tip is a God send for me. The last tip I left (guessing on the math) ended up being 28%. I couldn't figure out why the girl was so shocked and humble about my tip, until I did the math after I left.
Move the decimal over one to the left to get 10%, then usually double. If the bill is 26.50, 10% is 2.65. 20% is 5.30. Also useful for sales tax here. Ours is 6%. If I half the 10%, that's a close enough estimate.
Load More Replies...Man, I'm a cook and I regularly get berated before/after my shift because I didn't go to church.
Load More Replies...When i was a kid, it was customary to get out of church and go directly to the restaurant, to start drinking their brunch. Had they learned nothing in the 2 hours of listening to the gospel? Nope. Cause they slept thru it.
I've worked multiple canceled flights on Thanksgiving and Christmas when every flight is full for the next several days at O'Hare on mandatory overtime.
My daughter works as a waitress. One place she worked there was a family who came in every Sunday night 15 minutes before close and ordered for 8 people.
Amen to that! One time after my shift, I was so hungry, dirty, and thirsty that when I got home I took a bath while eating a can of corn and drinking a beer.
No, Brian, everybody SHOULD work in customer service for at least some portion of their life.
10 years of retail/customer service nearly broke me but I did learn how to deal with insane people in a calm manner and have nothing but respect and patience for people in that field now. We would have less people with giant egos if it was mandatory to be treated like sub-human trash for a few years so you can eat.
Load More Replies...Floor smile, the double edge sword. I had these.. what is the best way to describe them, NUT JOBS, one was gluten free, one wasn't, my server put the orders the wrong way round, gluten free guy takes a bit with the bun, not the burger WITHOUT a bun. Then screams that I don't care that he 'Almost died' because I was being polite.
Don't know if public librarianship counts as customer service...but I just spent 90 minutes helping a woman pick an email address, create a password, log in, immediately change the password because "the other people in the computer lab might have seen me type my password in," log out, try to log back in, and be told "user name/account doesn't exist." I've never been so happy to see a colleague for shift change.
It counts! I was a librarian for 15 years. So many stupid people walking around out there. It's ...unnerving.
Load More Replies...This feels like the line in Ratatouille "it's not that everyone can become a great chef but a great chef can come from anywhere" "Not everyone can work in Customer service successfully, but truly great customer service workers can come from anyone."
They're correct.... Anyone CAN work in customer service....but few can do it well enough to avoid a lengthy prison sentence for justifiable homicide
It is amazing how it is the most self entitled people that say this to some of the most patient people on the planet, as if they didn't just throw a fit over the brand of ketchup you gave them for their steak.
At 12, my girls would have ordered off the adult menu while the boy still wouldn't find anything he wanted on this menu... 8-(
I'll have I Don't Know for breakfast, and I Don't Want That for lunch.
Gossip as much as possible, and cry where the cameras can't see you. The management doesn't deserve that kind of leverage.
i worked in a restaurant, and i can honestly say i have never seen anyone cry in the walk in. i've been seeing this a lot, and literally no one goes in to the walk in to cry, they just do it in front of everyone on the floor, in the kitchen, in the employee bathrooms, or outside while smoking a cigarette.
Fr I'm anemic, it's too cold to cry in the walk-in too often
Load More Replies...As a non-american from a country where tipping is not done, what IS an appropriate tip? I thought 10% was the standard? Is it not?
10% is the bare minimum, and usually a little insulting. 15% is standard, though I try to never go below 20%.
Load More Replies...20% is the bare minimum. 25% is more accurate. If you don't like it, or can't afford it, don't dine out. OR... Maybe vote to change the BS wage laws.
It seems like the people who work the hardest get paid the least.
Load More Replies...Tipping shouldn't even be allowed. Employers should pay employees not the customers visiting.
This is so true. Tipping is now catching on in parts of London where people are paid a decent wage.
Load More Replies...Oh man. I should tip on this smorgasbord of replies about tipping!!!!! I’m so full. But I hunger for more tipping drama!!!
I'm so happy we don't need to tip in japan....if i had to tip everywhere i went to anyone who helped or served me for anything i'd never go anywhere....DIY everything
I live in the UK, and I'm not that wealthy, so I rarely tip. I do if I can afford to, but I don't feel guilty if I don't, especially when I can't afford the tip. So what happens in America? What if you can afford a meal but not a tip? Are you just meant to not eat out?
We always assume we will leave a tip. Leaving a tip doesn't keep us at home.
Load More Replies...I live in TX and servers get paid $2.13/hr (before taxes). I have been a server and I always tip minimum 20%.
Waw, that wage is so low, you can't live off that. So I understand that you tip 20%. In my country minimumwage is €11,87/h, so in my opinion that changes the % somewhat.
Load More Replies...My grampa taught me that if you have enough money to be lazy & eat out, you have enough to tip your server at least 20% for assisting you in your laziness.
That is not a personality I want to see used on every customer. /s
Load More Replies...I am less likely to tip for "fake". Also, did you know customers have eyes and can see you across the room? Amazing but true! It is comical to see servers across the room look like a demon child about to burn it all down and then about 8 or 10 feet from your table they "switch on" the angelic face and falsetto voice. You are not fooling anyone and it is off putting.
My front of house customer service voice and face are not the same as my back of house face and voice. While preparing to run food from the kitchen, I can let my face relax for a moment.
Personal favorite. Customers said, “hey!! Cool aren’t you our neighbor?” (I was) then proceeded to occupy my table for a full 2 hours after they finished eating. Never once with an empty glass, never once had to ask for something because I stayed on top of their needs. Then left $0 tip on a bill that included alcohol (which means I had to tip the bartender out of my pocket). I never once acknowledged their presence in the neighborhood after that.
Would such pictures of men doing the same in the fitting room of a lingerie shop where bra measurements are taken be considered so bloody hilarious?
If they had pictures of men laughing at women in the women's toilet stalls, would you find it as funny?
Load More Replies..."like me and my ex" oh my god that person would be so frustrated with both their ex and people who dont get their orders right.
The Collapsible Kid - if a job can be done sat down they WILL be sat down, even if a job can’t be done sat down they’ll still be sat down and doing it to a slightly lower standard 😂😀
Spud - peels a lot of potatoes; Sausage - looks like one; Cleaver - missing two fingers by his own knife. Real chefs i have worked with
I have never met a restaurant employee who doesn't hate with a burning passion the POS.
Load More Replies...Fun fact: Steven Spielberg’s father was an early computer whiz, like back when computers still took up whole rooms, used tape and spit out punch cards. He was the one who invented the POS system for credit card transactions.
My grandpa had an idea that predated the remote control that consisted of a punch card you would insert in your TV set that would change the channels accordingly on a timer so your TV would automatically change stations when you wanted it to. This was obviously back when there were only 4 channels but not a bad idea
Load More Replies...You know that common half day off won't be for three years. And even then someone will be called in to cover a shift.
I mean it might work, though you may never get tips again.
Load More Replies...LOL it took me a second to realize they meant a double shift and not a double shot. User name checks out I guess...
I prefer to give the cash tip to the person who actually served me/my table.
Bartenders hate "surprise me " because we literally know 100s of drinks and none of them are ever "what I was in the mood for"
I had a friend who worked as a server and got someone who said that... so he brought them a baked potato with a straw! Got a good laugh and a good tip
Load More Replies...How the hell should they know how to surprise you? Or with what? Order what you want to drink.
Load More Replies...My mom used to work at a state park that rented cabins. People would call a few weeks before Memorial Day weekend or some other big holiday weekend to reserve a cabin and she'd ask okay what year and they would say oh this year and she would have to try not to laugh at them and would then tell them they're booked for the next few years on that weekend.
When you run out of an item, it gets ‘86ed’ and the cooks (usually very loudly and multiple times) will let the servers know so that they inform anyone who tries to order said unavailable item. It can be infuriating when you’ve already told them umpteen times “We don’t have any” and they ring it in, yet again.
Load More Replies...I tried to find out where the term "86'd" came from but it isn't clear. The earliest reference seems to be during Prohibition.
Yeah I've heard many different explanations, like it came from a deli that always used to run out of sandwich #86
Load More Replies...That's me. Doesn't pair well with my mom who's not a Karen per se, but she can be very annoying and irritable when she has to wait or when there's a problem with the service.
Haha. My friend and I enjoy sitting an talking anyway. One day thought the wait was getting pretty long even though they were not super busy. About 25 minutes of sitting there sipping our water glasses a server finally comes over and says something like, "Can I get you anything else?" "Um....we have not eaten yet. Nobody has taken our order". Turns out they seated us just as they had a shift change and somehow the new server that had our table didn't know we had not been served and was just going on about her day. . A sort of similar thing happened at Olive Garden one day. We HAD been served, our server was going to bring us more water or bread sticks or something - we waited forever - turns out they went off shift and went home. But that's Olive Garden and the staff turnover we used to see there suggests our local one is not a great place to work.
I mean, if the money is better than what you can get elsewhere, then finding a "better" job might not happen 🤷♀️
Yeah well, I'll hold up my hand for you to wait until I'm finished chewing, take a drink then ask for more ranch lol. There's just no point in wings without it.
You're either eating or talking. Most of the time you aren't just sitting there staring blankly into space with food in front of you. And half the time I say anything while someone is talking, they give me a look like "how dare you interrupt" so I intentionally check back on tables while mouths are full.
Feel ya. I have to talk and listen so much at work I want to hide in a closet when I fi ally get to spend time with people I like.
I work for a call center, and I HATE taking in the phone. The ringing of the phone in my ear (which I can't change the tone of 🤬), the hold music, mumbling, people taking too fast or with a heavy accent that I can't understand... and people wonder why I literally never answer my phone
Load More Replies...oh man am I jealous of your table numbers. my normal section includes tables 801-806 and 811-825. ugh
Ours were the same way. For one reason or the other, 405 always seemed to be the problem table.
Load More Replies...Dang this reminds me when I had a Karen literally chase me in the parking lot before I clocked in, because she talked to me yesterday and wanted to make sure I would help her again. Before I even set foot in the building!! Crazy
the worst is when someone takes the whole 12 top and leaves 10% when you're sure you would've made more had they split it up.
When our full family (12-14 top depending on schedules) goes out together for an evening we tend to put it all on one bill, rather than 5 separate bills. Someone different pays each time. There is an unspoken rule, everyone leaves a separate 25-30% tip on the table for their portion of the bill. The person who pays the bill always includes a 20% tip on the total bill. It's just something that works for our 3 generation family because we've all either been a server, married a server, or raised a server and know how under appreciated it can be.
Load More Replies...I'll split 30 different checks if it prevents the potential of grandpa stiffing you on what was likely your only table for that couple of hours
Yeah we got new hokeys a month ago and I almost wept with joy and they're already shot
Hide them! Or we would detach the handles from our roller brooms and hide them.
Load More Replies...Bad closing was the bane of my life during my time as a server. It really throws everything out of line!
bad daytime sidework also throws everything out of line. Have experienced both, neither is fun.
Load More Replies...This is why I always attempt to carry a portable POS with me. It's just so much more efficient to ring it in on the spot. That's, of course, assuming it works.
Yup. What's almost as bad was getting home, getting in bed and .... "C**p! 207 wanted coffee"
Load More Replies...Once I forgot to order simple burgers for waaay too long, so I went into the kitchen, threw a plate on the floor, then went back to the table and told them I slipped and dropped their order on the floor, but we were refiring it right away. One of them said "When I heard that plate crash, I KNEW it was our order!" Yup.
i'm tired before work, during work, after work, and even when im sleeping. im always tired.
This is true every day... except when I have the next day off for some damb reason I still stay tired and have to force myself to do anything besides play video games read and sleep.
At least you have friends! Working from home takes that aspect away some (definitely worth the trade off to be able to wear PJs to work and not deal with traffic!)
To get up at 7:00, open the kitchen, start prep, receive the deliveries and try to look alive by 10
At our hotel & restaurant there was either a) a trip to the casino including too much alcohol or b) a game of poker in a private dining room that included cigars and too much alcohol, games could include guests, no one ever lost too much money, everyone saw the sun come up. Breakfast staff were often poured into the kitchen 😀 no drugs were consumed to get through the day…….
And you have to open at 8. There was the one booth that the cameras didn't cover. We could fit 9 in that ditch to smoke. 😂
If they didn't drink before, they will start after a few shifts!
Load More Replies...had someone throw a big fit about paying for food she ate most of and then complained about later. went on a whole tirade, intended to leave without paying, another guest had to bail her out and pay her $14 check for her, and in the end she left her credit card in the booth. I just turned it in to the manager, but I have a coworker who said he's had that happen before and he THREW THE CARD AWAY in the dumpster then helped the customer look for it under their table when they came back for it. TROLOLOLOLL
if one person got one penny for each time a service worker said they hated their job that one person would have enough money t cover the earth in a layer thick enough to swallow the moon before supper.
She calls him sweetheart because she doesn't know his name. If she addresses him by name without being told it, that's the time to get your feathers ruffled.
**Translation for non servers** FOH = Front of house: servers, hosts/hostesses, bartenders. BOH = Back of house: cooks, dishwashers, chefs.
😂😂 if that ain't everyone on FOH tho. But I work in a coffee shop and one of my coworkers has the most high-pitched saccharine voice you will ever hear on a human being, all cotton candy and rainbows as she places the drink on the hand-off counter... then she turns around and rolls her eyes so hard
If this isn’t you and you work in a service industry then it MUST be your first day, give it some time, that BOH voice will soon arrive.
Get the bamboo straws or the new, seems like plastic but it's not, biodegradable straws
I want straws because the majority of climate change contribution comes from megacorporations pumping tons of chemical waste and trash into the environment,, NOT the individual consumer. We just get blamed because then the eye comes off the corporations.
Give me a damn straw and guilt your boss into buying the compostable ones! I know glasses aren't always the cleanest, and ice hurts my teeth... so that guilt trip won't work on me
if you dispose of the straw properly then i wouldn't have to worry about the turtles.
Set it down in front of me. lol. Has only happened once or twice over the years but - Mexican restaurant - sizzling hot plate - "Careful it is hot"... etc.. BUT they set it down a bit off to the right and a bit farther away from me than is comfortable to eat from. Then you do the 'ooch ooch' dance with the napkin as an oven mitt trying to get the plate where you can reach it.
I worked at a Tex-Mex place and we said "Please don't touch this very hot" as we set a sizzling skillet in front of them using a hot-pad. This was usually followed by, "Ouch! That's hot!". It happened so often that we never even noticed it half the time.
Load More Replies...I totally get this, however I am grabbing a napkin or using my sleeve to adjust my plate cause its crooked and it will bother me. I acknowledge the warning but I need to do this
hey I get a free meal when I train a new server. give me alllll the training days, please.
Ahhh!!!!! THIS!!!!! I can't upvote this enough. Our bar has boat parking on a pretty popular lake and every time a boatload of drunk 20somethings come in at least one person will order this. They get so pissed when you ask them Tito's And? The response is always, uh, Vodka! So I'm like, you want that neat or on the rocks? Usually takes a moment for the lightbulb to turn on.
My expo was called biscuit. She told us to f**k ourselves a lot. My response was "f**k me yourself you coward". Sometimes it made her smile.
Load More Replies...C'mon Kevin, we know you're just trying to pimp another pitcher of Coke out of us.
Right... or the story... " Well, I don't wanna keep ya, but back in 1962 this was strip club and one time me and my friends....." one hour later..... " and that's why they call me Pinky "
Sincere question: since I know my family very well, is it OK to just ask for a pitcher of water? (Trying to be a better customer).
Yes. Or just give the server a heads up "hey, we drink a lot and don't want to run you, could we get a pitcher for the table" or do like my husband--he gets his sweet tea in a large beer glass.
Load More Replies...Sometimes the person paying and in charge knows that the entire table wants water.
in these situations, I'll walk around the 12 top to take orders and when I can pass by another table that just got sat, give them a quick greeting that I'll be right with them. Honesty works best here. "I just had many tables come in at the same time, I may take a bit longer to get back to you, but I am coming back to you as soon as I can." Works wonders to fix expectations and grant more patience while also weeding out the bad apples who will just leave after being told they won't be treated like a VIP.
Never complain about it being too cold in the restaurant to a server who I sweating buckets while listening to your complaint.
Same can be said for working in a store, unloading boxes from carts...I hate it when someone says it's too cold and I am sweating...oh are you hot dear, you poor thing😡
Load More Replies...My favorite is calling "Behind cold!" and watching everyone scatter in confusion.
Go! Go my favorite sports team, go! Score a goal unit basket. Go squadron! Defeat the opponents soundly in this skirmish!
In the US, hot tea is ordered so infrequently that it throws off your server’s pace to find what’s needed. AND we never use boiling water. Ever. You’ll get whatever temp comes out of the hot water spout on the coffee machine, poured into a thick ceramic mug, with an unopened tea bag on the side that’ll never properly brew in that now-luke-warm water. Just don’t order tea from people who throw tea into harbors. Nobody wins.
Load More Replies...I confess I did this once. But I apologized and tipped an extra dollar.
"I'll have a water" .... *immediately flips to the dessert menu* ah, f**k.
Or making out with the fry-guy in the walk in.
Load More Replies...have to distinctly remind myself to drink water, usually 5 hours into a shift when I'm about to pass out.
I used to work as a chef and loved it. Loved working with guests and staff. But that was long ago at the beginning. Now I work on IT support and hate human beings.
Folks, respect waitrons and bartenders, and TIP THEM WELL! People in tipped jobs earn well below the already pathetic minimum wage. They depend on tips to eat - literally.
2.14/hr put on a special card. I lost the card for 2 years. Found it. Had just over 300USD on it. Bought a GameCube. 😂 Also, I remember the night I OWED THE RESTAURANT MONEY at the end of my shift. No. I didn't buy anything.
Load More Replies...I used to work in a bar in Edinburgh for a while, and on the weekends, when it would get so busy you’d have to manhandle customers out of the way whilst collecting empty glasses, I’d have a moment when I would go outside, pick up an empty pint glass and throw it so hard against a brick wall to ease some of the stress. And it would work! I’d also sweep up the broken glass, because I’m not a savage. Come on!!!
100% of the tip complaints are reported by USA servers... the rest of the world do actually pay their severs, even if the public are still AH.
Many years ago dad rang to make a reservation at a gastro pub near Kendal. The lad asked if he could take a (landline) number for the reservation. "Is that so you can let us know if there's a problem?" Asked dad. "No it's so that if you don't turn up we can ring you up and abuse you". Dad just about fell over with laughter
I used to work as a chef and loved it. Loved working with guests and staff. But that was long ago at the beginning. Now I work on IT support and hate human beings.
Folks, respect waitrons and bartenders, and TIP THEM WELL! People in tipped jobs earn well below the already pathetic minimum wage. They depend on tips to eat - literally.
2.14/hr put on a special card. I lost the card for 2 years. Found it. Had just over 300USD on it. Bought a GameCube. 😂 Also, I remember the night I OWED THE RESTAURANT MONEY at the end of my shift. No. I didn't buy anything.
Load More Replies...I used to work in a bar in Edinburgh for a while, and on the weekends, when it would get so busy you’d have to manhandle customers out of the way whilst collecting empty glasses, I’d have a moment when I would go outside, pick up an empty pint glass and throw it so hard against a brick wall to ease some of the stress. And it would work! I’d also sweep up the broken glass, because I’m not a savage. Come on!!!
100% of the tip complaints are reported by USA servers... the rest of the world do actually pay their severs, even if the public are still AH.
Many years ago dad rang to make a reservation at a gastro pub near Kendal. The lad asked if he could take a (landline) number for the reservation. "Is that so you can let us know if there's a problem?" Asked dad. "No it's so that if you don't turn up we can ring you up and abuse you". Dad just about fell over with laughter
