“The True Stupidity Of Earth”: 50 Spot-On Posts That Perfectly Illustrate Work In A Restaurant
Interview With ExpertWorking in the food service industry isn’t all fun and games. It’s grueling, repetitive work that isn’t always rewarded as generously as it should be. And very often, as a server or chef, you’ll also end up emotionally exhausted after dealing with people and stressful situations all day long. Some customers are great, sure. But there will always be at least a handful of less empathetic ones who will make you question your choice of career.
To show you some of the challenges these hard-working employees face, our team at Bored Panda has collected some of their top posts and vents about what they constantly deal with. Scroll down to take a look. If you’ve ever worked at a restaurant, you might find these takes incredibly relatable!
Bored Panda reached out to Jaime-Alexis Fowler, the founder and executive director of the non-profit organization ‘Empower Work,' for some advice on handling negative emotions and stress in customer-facing roles. Read on to see what she told us.
This post may include affiliate links.
The Most Hateful Meal
Anything your parents made you sit at the table until you finished eating it, even if you couldn’t stand the sight, smell, or taste of it. My mother’s favorite vegetable was beets. I was a kid who would eat vegetables other kids hated, like broccoli, Brussels sprouts, and spinach. But I could not—-and still cannot—-abide beets, and my mother never took that into consideration, consider herself lucky, and just let the rest of it go. But no, beets were the only vegetable she’d make me sit at the table until I ate them all. I never did because my father, who also didn’t like beets, would tell me to dump the beets into a paper napkin and hide them in the garbage can, once my mother was somewhere else in the house. Then he’d lie to her that I had finally finished the beets, so he let me leave the table. He’s the same parent who liked rare beef just like I do. My mother liked her beef so well done it was practically shoe leather, and would always cook mine to within an inch of its life too. So I would keep begging my father for pieces of his tasty rare steak, prime rib, etc, because I couldn’t choke down my overcooked shoe leather. He finally told my mother to just cook my beef rare like his, because I was always eating half his dinner whenever we had steak or prime rib.
Advice from a chef here, do NOT rock up to a restaurant just before close! Those poor buggers have probably worked 12-15 hours on s**t wages.... you will be guaranteed a meal seething with hatred and no f#%ks to give!
Where I live the kitchen usually "closes" about half an hour before the restaurant does. So if the restaurant closes at 22.30 last orders will be at 22.00 (and by "last orders" I don't mean people coming in, sitting down and perusing the menu - they likely will tell people entering at 21.20 that the kitchen will close in ten minutes and unless they want something quick/know already what they want to eat "sorry - nope")
Load More Replies...Couple rolls in late and orders a pineapple and perropercini pizza. About an hour after close I walk over and ask if they need the last slice wrapped. She points to a tiny sliver of pepperoni and says she's vegetarian and she doesn't know how much she ate. I get the manager to comp the whole thing. THEN I find out it was originally pineapple and pepperoni but the cooks picked the pepperoni off and replaced it with pepperoncinis. The lesson: If you have specific dietary needs, don't roll in half an hour before close.
I worked in the food industry from ages 16 to 21. I think a good cut off time is 45 mins before close. That being said, do not get upset when we're sweeping and mopping around your feet, and hovering over you. :)
You probably have a little bit of extra protein in those last-minute orders as well.
"It can be really hard to be in customer-facing roles, especially as negative behavior has increased. We're all people doing our best to provide the best support that we can. Sometimes, that gets lost amidst the demands and pressures. We see folks reach out to the Empower Work text line regularly who are dealing with frustrating customer interactions or lack of support from management to deal with them," Fowler told Bored Panda in an email.
"We encourage folks to find ways that work for them to manage the stress. For some, that might be creating structures to their day, like breathing exercises to let go of situations as they transition from work."
Fowler said that for some employees, other ways to manage all of that work-related stress might include taking some time off... or even finding another job entirely.
Who The Chef Really Is
I remember when we went to a pizza place and their pizza was amazing! I'm quite sure that it was the best pizza we ever had, so we asked if we can buy the chef a drink (it is not uncommon here). They told us no, because he is 16. It was a student. Then we learned that this place does this from time to time, they pick a talented student and let him (or her) work there (with normal salary), because their boss absolutely hates how culinary schools here operate. He picks a new apprentice every two years or so and then they leave to work in Michelin star restaurants at age 18 to 20 with 4 years of experience. He definitely understood the "be the change you want to see in the world".
Chances are Tyler just about knows how to use the fryer, the grill and the microwave. People are delusional about how many restaurants rely heavily on convenience produced for that purpose. Like there are entire fares for that. And they produce for different levels of restaurants. Like sure, maybe Tyler is a cooking genius, but OP doesn't make it sound like that. More like: the convenience chili the boss bought is of decend quality (otherwise the boss would be f****d every time some stoner cook would change his mind about working.)
Load More Replies...You mean he's been getting paid to cook for 3 weeks. I guarantee a 19yo line cook has been getting stoned and cooking for at least 5 years.
Right? And probably making some bomb a$$ grub. lol
Load More Replies...The Uselessness Of Signs
My ex was like this. The sign would say 'close' and he would be like 'whats the harm in asking'
Well the sign did only say that she's near the shop...
Load More Replies...We have state issued signs for which areas allow minors and which do not and I still had people insist their crotch goblin was allowed in the bar. NO! No they are not. When the sign says "MINORS PROHIBITED AT ALL TIMES" in big red capital letters and it lists the text from the actual law underneath, that's what it means. I don't care if it's a baby in a carrier. Under 21yo can't be in the bar.
I literally put up a poster sized sign saying "CLOSED CHRISTMAS DAY" with a Christmas tree behind the 🚫 symbol, and I still had people asking "are you open Christmas?"
It’s a general rule for working with the public, most people just don’t read. It’s extremely frustrating!
The emergency exit door has 3 8X10 signs plastered on it saying: Do Not Use. Emergency Exit Only. But does that stop people? Heck no. And the alarm piercingly screams until someone comes over to shut and lock the door, which can take up to 45 minutes, generally in the middle of the night.
Still, others might benefit from small shifts in their daily schedule, like changing their commute to "walk off some of the stress."
"We all handle stressors differently. What's important is finding a space or support to work through the approaches that work for you," Fowler told us.
We asked her for some advice for managers on how they can support their staff who have to face dissatisfied customers.
According to Fowler, the first and foremost that they ought to do is have structures and processes in place for how to handle customers and escalation paths if needed.
She said that part of those approaches should include the assurance that in hard situations, management will support their staff. If you face challenges at work, including with customer interactions, you can visit the 'Empower Work' website or contact their text line for support via 510-674-1414.
The True Stupidity Of Earth
"Not too short". Is that so difficult to understand?
Load More Replies...I used to work in a call centre for an international bank. One guy called us from another country saying his son is locked in his car which is parked in the parking lot of the building where the bank has one of its offices. Of all people, departments he could have called, he chose to call a credit card department of a bank in emergency. He wanted us to bring the keys (??) to open the parking lot
He is in another country, he probably has no clue what to even look up to get help but he knows his bank branch that he does have a number to is in the same building. I can understand how this could happen to be fair.
Load More Replies...I used to work customer service at Wally World and I guy came in and asked if we were open!!! We were open 24/7 at the time.
I worked for a contact centre and a customer asked me of our working hrs, I said we're available 24/7, he said what time zone?
Load More Replies...Medical also enters..... You would not believe how stupid some patients are that have a freaking college education and make a hell of a lot more money than I ever will.
Got Your Back
I would pose as the manager filling in because we were short staffed whenever an entitled customer wanted to wage a complaint, stifling a laugh as they walked off in a huff.
I'm saying people asking to speak with manager - he's looking at the same thing as me and going to tell you same thing as me - maybe no lt is so assertive voice - and I cannot transfer you to him. He'll cal you back.
Oops
That is how time works no? Was he not thirsty a few minutes before? He become thirsty a few minutes later?
Yeah. I've been this customer. Sometimes I change my mind. But I'm also probably going to apologize for changing my mind.
Load More Replies...Love kids and thier parents who know they have a voice. Our daughter would say this!
The food service industry is absolutely gargantuan in the United States. It encompasses everything related to food prepared outside of one’s home, from full-service and quick-service (e.g., fast food) restaurants to catering, cafes, private chefs, and more. Statista reports that the largest share of employment in the US food service industry came from waiters and waitresses in 2022. On the other side of the scale, private cooks made up the smallest share of employment that year.
In 2022, the American food service and drinking place industry as a whole reached earnings of a jaw-dropping $975.9 billion. That’s just shy of a trillion!
In 2023, that trillion-dollar mark was breached, with the sales in the industry reaching an eye-watering $1.09 trillion, supporting 13.2 million employees. Statista notes that there were over 2.1 million servers in the US in 2022, and more than 2.2 million in 2023.
As A Person Who Worked In Retail, All I Can Say Is Very Accurate
Because I’m excellent as disguising an insult within a compliment to the point of utter gaslighting.
I would apologize, kinda. Oh dear, I'm so sorry you didn't see that large sign. You know, one of those sorry, not sorry responses.
Every Time, All While Saying "Sorry, Sorry, Sorry"
But if they *don't* do the walk it feels so damn rude. Even though it makes no difference at all to the re-mopping. Like show some damned respect
OMG. I also apologize profusely. I'm so sorry I know you just cleaned it and it looks beautiful but I have to get by. What's wrong with me?
Load More Replies...Former custodian here..."just 'cause it's wet, doesn't mean it's clean".
I tiptoe and apologize profusely if the person mopping is still there
I worked as a waitress before I got into hospital work. I struggled for a long time to NOT say "Y'all come back now!
sounds like me with my mechanic "I hope to not see you again for a while!" : )
Load More Replies...I was a custodian who had to regularly mop hallways. Everyone knew it was OK to walk on it. They gotta do their job too!
Why do people mop when people are still in the store? Seems like an exercise in futility. I worked in the service industry while in school at several different places and we didn’t mop til we locked up at each place.
I did the same thing that the photo said and the janitor at my high school was PISSED
An Inspiration To Us All
Of course, the dips**t asst. manager probably reprimanded him/her for arguing with a customer.
With the size of the industry in mind, it only makes sense to take the workplace issues that the employees in this market face very seriously. Good managers ought to care about their staff’s welfare. Meanwhile, good business leaders know that motivated, well-compensanted, and properly supported employees are loyal and get better results.
Online food delivery is also massive and continues to get ever more popular. The US has the second-biggest online food delivery market after China. In 2023, the size of this market in the US stood at around $270 billion. Grocery delivery brought in $182.9 billion while meal delivery was worth $86.9 billion in revenue.
WebstaurantStore reports that nearly 750k restaurants were operating in the US in 2023. An overwhelming number of them—9 out of 10—were small businesses with fewer than 50 staff members. Meanwhile, 7 out of 10 restaurants were single-unit operations. Most American adults (63%) have worked in the restaurant industry at some point in their lives.
And Salt
When life gives you a cut anywhere remotely near your hands, hope really hard that it doesn’t also give you lemons.
Many years ago I worked at a Christmas tree farm. Part of the job involved holding the trees in a machine that vibrated them to shake dead needles loose before loading the tree in or on the customers car. When I got home after working the first day I decided to use rubbing alcohol to clean the sap off my hands. I didn't realize that holding the trees in the machine caused hundreds of tiny punctures. I knew it when I poured the alcohol on them.
I just found out how dificult it is to peel an orange when you've cut your finger nails really short...
This comment has absolutely nothing to do with this topic. There's a little house fly that's attracted to my monitor, and I keep teasing it away with the cursor. It'll come back, rest assured.
Forever ago worked at pizza place and was cutting toppings on electric slicer, back before they had guards to keep people parts away from spinning blade. Pushed product too hard or something and introduced my little finger to blade. Got a inch and half long cut in middle of finger...was cutting onions. So I opened my finger and flooded it with onion juice. It was really quite ouchy
There's a saying in the restaurant business: when life hands you lemons, get some vodka and sugar and make a lemon drop cocktail.
She Knows What's What
Both Republicans and Democrats are hypocrites ... PLEASE tell me you realize that, or are you brainwashed?
They're praising a woman who has reversed everything she's ever said in the past two months... and most of them don't even vote in local elections that would have the most impact on many of the issues that they care about. It's frustrating to see them work so hard for positive change believing the presidential race will solve things when half the effort locally would do so much more.
Load More Replies...How about a double into a clopen? That was my Sunday/Monday when I worked FOH. Also every restaurant and bar has a crying corner. Been there done that.
AOC has a double major cum laude on economics and international relations. People calling her just a waitress have no clue. While we are at it, working on customer service makes you more qualified for government than being a billionaire
I was a career server, bartender and pub manager. I worked with a ton of former and reserve military men. Also people going to college for law enforcement careers. So for some it was a second income, some it was a stepping stone trying to find a job after being over seas for years. Being in the military doesn’t guarantee a job in the private sector. But some of those guys were great to work with because they had a good work ethic and I felt safe because they didn’t put up with the frat boy antics I had to deal with.
Load More Replies...If you haven't worked a service job in the US have you really worked in the US?
Cool rooms are great, sound proof for loud cursing, sobbing and screaming 😱
I'm a Republican. I applaud you for working as a waitress. It's a job I could never do and I freely admit that. I understand how hard it is, which is why I always tip very well to the wait staff. I also know that most places take that tip and split it amongst employees. I don't know if that's fair or not. Only someone who has worked in the food industry can say whether it is fair or not.
Most of those idiots can't put words in a coherent sentence let alone work. Keep it going AOC!!
The Honest Truth
Whether you agree with the business model or not, the waitress still deserves to get paid for her work. Don't like it? Stick to counter service. If you stiff a waitress, you're still an evil bastard.
Load More Replies...Always reminds me of my current (😠) congressional representative. I didn't know much about him at first, but then I saw an interview where he said that if there wasn't a minimum wage law, he wouldn't pay servers at all because, you know, "they can live off their tips." He's convinced that they're making $75k to over $100k a year in tips. Now, maybe in very high-priced fancy restaurants some are, but they're definitely an exception. 🤦🏻♀️
I would love to see whether he tips at all. Betcha he doesn’t tip, and just leaves that b******t fake money that has Bible verses on it.
Load More Replies...Any restaurant that only pays their staff $2.13 would definitely not be my favourite restaurant. Why would I support employers who don't give a f§%k about their staff's well-being?
It's most restaurants... and customers are getting away with not tipping because they think you can make a living on the wages already (not) paid by the employer. Tipping is subsidizing. It's wrong.
Load More Replies...Yes. In other countries, most purple just round up the bill to the nearest euro/pound, etc. The US expects customers to subsidize their wait staff. Why? Because the restaurant industry is wasteful, inefficient and had extremely low profit margins.
Load More Replies...I was a good waiter. A damn good waiter. So, when an entire room of about 40 soldiers stiffed me, I just lost it. As they were filing back into their truck, I approached their sergeant who was standing outside and told him how they not only stiffed me, they left a horrible mess leaving semi-filled glasses upside down. He ordered every one of them off the truck, lined them up, and told them to give me $2 apiece (a lot of money back then). I thanked the sergeant, and returned inside.
Tip your wait staff , they should be paid better but there NOT ! I've worked for restaurants and the absolute worst tippers were the after church crowd ,,, and the ones in MAGA hats !
I been wondering, can we tip the workers enough to avoid paying the company for the thing? Like this: tip the worker $9 for your latte, and pay none to the company. It's the companies putting in automatic requests for tips on every transaction, yes? It's the companies trying to get out of paying their employees, yes? Seems like taking this endeavor to its extreme means we push the company out of the equation completely, and pay the workers directly. I know, it wouldn't work, but I like the idea I came up with. I wouldn't make a good revolutionary.
Real World: 60% of restaurants in US fail in the first year. 80% fail in the first five. Labor is one of the largest expenses for a restaurant. Bored Panda: “those fat cat restaurant owners can afford to 10x their labor costs without raising menu prices to cover the increased cost.” Bananas.
If my favourite restaurant is underpaying its workers, it is not my favourite anymore
People spewing BS love to cite the $2.13 number even though no state allows that. The ones that do require the pay to at least match the federal $7.25 figure and if tips don't do it, the employer has to. And granted, that is still a C**P wage, but that isn't most states. So here's "The Honest Truth". 1. I'd love to see tipping culture go away but in the mean time I do tip service employees. Not 30% because I'm poor, but typically at least 15%. 2. I don't get mad when a place is understaffed or slammed. 3. I voted for increases in our minimum wage which is currently $16.28 per hour (WA state) and the second highest in the US. And that applies to everyone, server or other. Even that isn't 'big money' but it's hella lot better than that $2.13 number that is so often tossed around. Employers should pay a livable wage, customers should expect possibly higher prices because of it. But employees should not have to depend on the kindness of strangers to pay their rent.
The sad reality is that many servers have to deal with rudeness, disrespect, and entitled behavior on a constant basis. One server and popular content creator, Quinn, previously opened up to Bored Panda about how a customer came in, started filming him, and set up a game for him to play for his tips.
He said that many employees don’t stand up for themselves because they’re scared of getting fired if some of their customers were to complain about them.
Can't Get Any More Accurate Than That
There's a meme floating around about an employee who was arrested and his work bailed him out because they had no coverage.
The general rule in most every business I've worked for is that, if you have to call out but find someone to cover your shift, it won't be counted as an absence. If you call out and I as the manager have to find someone to cover your shift, it will be counted as as an absence. But as other posters have commented, that's part of the job so there's no reason to get all p*ssy and unprofessional about it.
Nope. I had a hard rule that no one got called back or texted back on my days off. They will never make it up to you and keep bringing you in if buckle and say yes and totally forget about you the moment you leave or are fired and that were a family motto many places say goes right out the door.
I never liked working for a boss or customers, so I went through a lot of jobs due to my "bad attitude". If I knew a coworker was looking for extra hours, I'd inform the boss. But if I couldn't find someone, I told the boss to find someone. Not my job!
No, they'd be demanding you come in because you didn't give them enough notice
Man, I hate managers like that. I've had jobs where I call in sick, sounding like a garbage disposal that ate potato peels, and tell them I have a 103-degree fever and I've been spewing out both ends all night like some sort of demon possessed Wílly Water Bug, and they'd still guilt trip me about how short staffed they were, threaten me with a write-up if I didn't get a doctor's note, and tell me I had to find my own coverage. No. Fúck you. Your lack of employees, or inability keep them, is not my problem, nor is it my responsibility to fix. I am an adult, perfectly capable of deciding if I'm too sick to work. And how am I supposed to look up numbers and make phone calls while I'm worshipping the porcelain god? You want me to call between heaves?? This is food service, we're not SUPPOSED to come in if we're sick. There's papers on the walls stating exactly that. The LAST thing they should want is for someone to come in sick, and be around customers and their food! But they just do not give a f**k. It's sad. And scary too.
It Makes You More Patient With Stupid People And Also Makes You Way Less Irritable When Places Are Running Behind/Messing Things Up
Agreed! Working in customer service for a total of 20 years introduced me to people I can't believe actually exist. I now work with formerly incarcerated women and people recovering from addiction, and in general they are so much more chill than some of the customers I served in my former life.
If it wasn't for working for idiots and dealing with moronic customers, I wouldn't have known that self-employment was the best alternative. So, thanks, I guess.
Well, I have been in academics for more than 20 years and I've seen things...
I work at a movie theatre lol, I think that's similar? because there is food and also stupid people
I have made this comment a million times since I was 16. Work in food service for a couple of years, work yourself up the ladder, and you will set yourself up for the rest of your life with regard to work ethic, hustle, dealing with difficult people, food prep rules and laws, and not procrastinating.
I think that goes for retail in general, not an easy job and you have to put up with some very stupid people.
There’s Multitasking And Then There’s Multitasking
Tell me you have no idea what an office job entails without telling me you have no idea what an office job entails.
Doubtful. I've worked fast food and waitressing and they're not difficult jobs. Busy, yes, but you don't deserve anymore respect than the person sitting at a desk. I work in the medical field and I guarantee you're not coming into my work and taking over one of the front desk people's jobs and lasting longer than an hour.
I don't think this is true but I don't know if we have a different idea of office job? Like, I don't think I can use any service worker as my lawyer or ask them to write a research paper?
I don't think it's true at all for almost any office job. OP is obviously commenting on the unappreciated skills of service workers but is being just as dismissive of the skills needed in an office job. If be "passable" they mean "would get through the day", them maybe. But likely with someone having to fix or redo half the work afterwards. As the meme says, there's no such thing as an unskilled job (not quite true, but more true than not).
Load More Replies...If it's that easy then stop complaining about low wages / no tips and hop on over to one of those high paying desk jobs. My longest running 'desk job' was Tier 3 IT / Network support and it absolutely wasn't something the average person could do a 'passable job' at with no training. I'm not hating on food service workers, but the condescending attitude in this post is annoying.
That is why I went to college for years; so I could work in an office and not a restaurant or bar.
I went to college for years and still worked at a restaurant (and a country club banquet hall but that was almost worse). Both are hard. Don't demean someone by saying "I went to college so I didnt have to do that." That doesn't make anyone better than anyone else, it just means your circumstances are different.
Load More Replies...The people we hire for our office jobs can't even do a passable day's work.
Same for teaching. Actually being waitstaff is excellent training for teaching. You have to stay calm no matter how mean someone is, be on your feet forever, everyone thinks they are your boss and that you don't deserve kindness or decent treatment, everyone looks down on you and thinks your job is stupid, but no one is willing to do your job
In my younger days I worked a full-time office job in the day and then went straight to my local pub to bar work in the evenings. Separately I could handle both jobs no problem, but the getting home at 1am and then up again at 6am became a little too much.... I need my sleep!
“We can’t change how people think, however, if servers realized their job is just a job and stood up for themselves more often and had managers who backed their servers up more often instead of allowing such behavior from these guests, I think we’d see a massive improvement in the workplace of restaurants,” the server told us in an earlier interview.
At Least He Took It Well
I once told a blind man; that his dog had the most beautiful eyes that I had ever seen. 🤦♀️ 20 years later, I still cringe.
Load More Replies...My mom once booked a massage at a blind people massage parlour and enden the convo with "ok, see you then!" Two seconds after the call "oh c**p..."
I had a customer fumbling with his wallet. I said "Do you need a hand?" THat's when I realized he was having a problem because he only had ONE HAND. I asked God to strike me dead right then
If You Have Ever Picked Up One Of These With Your Bare Hands, You Don't Need To Worry About What's In The Vaccine
Ugh I hate Ergo-Mats. Just buy good non skid shoes. Had a server once who broke her ankle in teh dish pit because she refused to wear anything besides her oh so fashionable Nikes.
These mats aren't to keep you from slipping. 🤦🏾♀️🤦🏾♀️ They're for the employees standing for 8-10 hours on concrete floors.
Load More Replies...I used to clean at a factory. These mats were in the boot wash room where people washed their boots before entering and exiting the factory floor. So much meat fat would collect on/in them. Do not miss those days!
Having to lift those heavy, unwieldy mats filled with the gross mush of the day out back to hose them down was beyond nasty. But a much better task than cleaning the restrooms with body waste splattered everywhere.
They Are So Bad At Reading The Room
BECAUSE YOU GO THERE ON HOLIDAYS! I personally don't mind working holidays, I usually make good tips, I get leftovers 🤤, and I'm not too crazy about holidays. But when I'm taking a guests order on Thanksgiving and they say something like 'aw, it's a shame you have to work today', it drives me nuts. Just come in, be courteous, and tip them well! 😁
And tips around the holidays should be higher than usual.
Load More Replies...While this is so true it's also true that I'm there BECAUSE you're open. I know that then feeds into "well, we did good business during the holiday so that must mean we should be open" thus, why they're open during the holidays.
Let me follow this logic. You got dressed, drove to your local restaurant expecting it to be closed??? I can't believe you know how to breathe.
I've always said something like " Thanks very much for being here today ".
We should just close the hospital on holidays and overnight for that matter. Everyone go home but be back here bright an early or we'll give your room to a different patient.
The after church crowd is especially fascinating. Don't work on the sabbath? Spent all your cash on tithing and can't tip? Leaving me a tract about how gawd hates me and I'm going to heck for working on the sabbath so you don't have to go home and work by cooking your own food and washing up? Just let me be a heathen so you can keep you salvation, K?
“Servers are people and just because they’re in the industry doesn’t mean they’re beneath you. In fact, some A-list celebrities used to be servers: Chris Pratt, Chris Rock, Lady Gaga, Jon Hamm, Jennifer Aniston. A lot of important people used to be in the service industry, not just celebrities, people in science, people in our justice system, and doctors. Just treat them for who they are—PEOPLE.”
Been There
Monday Tuesday party night were the best!!! Man I miss being young!
Load More Replies...I showed up one day in a super fancy cocktail dress with a bottle of mouthwash and baby wipes. The lead line cook (who hated everyone, but especially foh) made me breakfast, tand took down the chairs. He only said "We've all been there." He was wearing a Santa suit, and reeked of bourbon.
100X over. Nothing a couple rips off rhe bong before shift won't take care of though...
I did a bit of bartending on the weekends during college, so it meant working until 2am after cleaning up. That's when all but the security lights were turned off, and the owners and staff sat around drinking and talking until dawn.
Silly. You're Supposed To Balance It On Your Head
Most waitresses do manage to somehow carry more than two things to a table at once.
Load More Replies...A lot of servers volunteer the info, probably because of people like this. Happened to me last Saturday. Server brings out our two large plates of Thai food and before she sets them down says, "I'll be right back with your rice." It was kind of her to say, but it was obvious she didn't have enough hands to bring it all at once and it would have been rude of us to jump on her for not doing so.
It comes across as rude, but if you don't mention them you'll probably never see them, until you get the bill. It's a no win situation.
No problem with this. They just want to make sure because waiters (gasp) make mistakes sometimes.
I made 5 sandwiches, wrapped them and put them in bags. Then right when I was about to get their soups a lady asks her friend "Didn't we order soup? Why is it taking so long." all the while glaring at me. I wanted to toss it on them so bad. I was working on my own and made their damn hoagies in under 4 minutes. All toasted. Bitches.
I hate when I clearly have full arms of food and someone chimes in that I forgot their order, I often reply, "It wasn't forgotten, I'm just doing a terrible job of growing more arms. But I'm trying!" It gets them to stfu.
Or maybe, just maybe they could have used a tray????
Load More Replies...Terribly sorry, my mother did not have the good sense to marry an octopus so I would have enough hands for this job.
I Showed This To The 56-Year-Old Who Sitting Next To Me And His Response Was “I Don’t Understand What That Means”
Ms. Lisa celebrated when I got my license and then about 10 minutes later told me that she wanted to marry Steve Perry.
That is the same with most jobs. In my late 20's I was a "tradeshelper" in an electronics repair shop. The 60-75 year old guys became my favorite people to talk with.
I was the youngster at 23, and the oldest was in her late 70s. I made the mistake of not taking ages into account when I picked a bar for us to have dinner at. She rolled up in her shades, ID at the ready, hopped onto a stool, and hollered for a beer. Best coworker ever.
I used to look like a high school student in my 20s and it definitely didn't help that I was the youngest in my team. My colleagues were atleast 10 years older than me , some of them with kids my age
I'm 43, so I'm usually one of the oldest workers, and occasionally THE oldest worker, on my shifts. The cool thing about being the older coworker though, is being thought of as the "Work Mama". Being the one your younger coworkers go to when they need advice, or support. It makes me feel good. 😊
Not all rude customers are alike. Some folks are decent but they’ve had an awful day, and they snap (even though they shouldn't). Others are used to always getting their way, so they resort to bullying and manipulation.
Servers with lots of experience can often instinctively tell who’s who, and how to deal with each category of people.
Truer Words Were Never Spoken
....and this is why I don't have sympathy for servers $200 in tips most of which is never reported as income.
And when it's dead they coukd make $20 ALL DAY. Plus they have to deal with people who share your attitude.
Load More Replies...For me, it depends on the job. If I'm in the office with access to the internet, then of course I'd rather it be dead. But one of the worst things for me is trying to look busy. Or just standing around. Like it seems like a dream to be in construction and be one of the guys that just stands and waits to direct traffic. But that would drive me insane.
I liked it busy because it made the suck job go by faster. But when I say busy, I don't mean those tourist buses filled with cheap, demanding bastards.
I worked in a truck-stop style eatery for 2 years. Once in a while we'd see a bus drive in and park--loaded with 60+ teen hockey players. Gah!!
Nothing Like When The Doors Are Already Locked And They Start Aggressively Tugging On The Doors From The Outside Though
I swear to god. The first sign is when the chairs are getting put on the tables. You see that, it's time to go but so many people can't take the hint.
What part of a locked door indicates to you that we might still be open?!
Many years ago we were replacing the floor in the front room of the bar. Had a big "closed for renovations" sign and caution tape blocking the entrance. The floor and sub-floor had been removed and there was only the joists remaining so you could see right down into the basement. Three people pushed their way in and were balance-beam-walking on the joists before the contractors could stop them and help them get out safely. They proceeded to give us a 1-star Yelp review for "rudeness".
Load More Replies...No, we're not closed. We're trapped in here and trying to mop our way to China!
Or when they're waiting for you to open, and they park in the space right in front of the door, and then sit there with their headlights shining in the window just STARING at you. Like JFC do you REALLY need breakfast that badly?? If you're really that desperate for coffee and a biscuit, there is a gas station right next door, a 24-hr McDonald's directly across the street, and a Waffle House literally less than a quarter mile down the street. Go there, ffs. But no, you'd rather stare at me like a fish in an aquarium...
I mean, really. The doors are locked, the closed sign is at eye level, and you can see inside that we're all cleaning up. I wouldn't even acknowledge the twats.
Mine Was Mr. Pickles Because I Asked For Extra Pickles On My Sub
My husband goes everyday to Wawa to get a soda. They call him pop guy because that’s what he calls soda. Anyways, my son got a job there and they didn’t know “pop guy” was his dad. While my son was working my husband went to get his soda but also bought a candy bar and threw at our son on his way out. Sons coworkers look at him like WTF and son told them that his dad. They were shocked. “Pop guy is your dad?!?” A legend was made that day
I know they talk about me at my favorite boba place because, one day someone new served me and she knew my order.
Shayne Smith, the very tattooed US comedian told a story like this about his local convinced store. There he’s known as Mountain Dew guy as he drinks so much. But a new guy working there was very surprised he was called that, as he has a LOT of tattoos, and the new guy was “seriously? Tattoos on his face and you call him Mountain Dew Guy?”
My family and I go to a Mexican place every Sunday because they have very good brunch, now I'm curious lol
I used to serve "the bean juice people" at Cracker Barrell. They would come in and order cornbread with bean juice, no beans, just the juice.
Had a customer service job where a guy was driving us crazy asking the same questions day after day. Turned out he had a brain tumor. Don't assume.
Convos like, ‘You know, not porn moustache John, the other one Creepy John’ or ‘Smelly Brian’ or ‘Guiness Dave’
Lol, I’m apparently “Peroni Girl” to the workers at my local CVS.
Load More Replies...And mullet man. He was the worst. Came in when it was packed, modified the s**t out of his order and when it took too long ran into the kitchen and physically assaulted one of the servers. I still can't believe they let him back in after a month.
Load More Replies...Often, unhappy customers just want to be heard and their criticism shouldn’t be taken personally. A dash of empathy and some active listening from the server’s side can work wonders in these situations.
It can be a ton of help if your manager roleplays with you and walks you through some potential scenarios with rude customers. Meanwhile, managers should always be available to support their newer staff members and step in if they have trouble handling negative and entitled people.
"I’m Scheduled Until 8, So I’ll Probably Be Off Around 10"
My ex-husband manages one of the most popular local restaurants in our area. His days off are Tuesday and Wednesday. He has a friend who regularly comes into town on the weekends and for several years would text me (when my ex and I were still married) to see if my husband had the weekend off. He texted me because (surprise!) my husband WAS ALWAYS WORKING WHEN HE WOULD COME UP. Dude never got it through his head that he was either going to have to come up mid-week or stay overnight on Friday or Saturday in order to see my husband.
You think? Or d'you think he knew and it was you he travelled up to see? 🤔
Load More Replies...Years ago when I worked at a big chain store there was a manager we nicknamed "the bulldozer" because he just shoved his task list on the closing team. Managers' schedules were such that you never knew who the closing manager was that day. We always groaned when the bulldozer was closing. He always had the closing team there long after we should have been out of there. All because of his picayune and very long task list. 🙄 By contrast, other closing managers would have everyone on their way home within about 20-30 minutes of closing time.
I have learned a new word today because of you. Thanks for that! 😊
Load More Replies...I'm 44, been working in food-service since I was 19. So 25 years. And my mom will still call me, to this day, and ask me, "Are you off this weekend?" 🤦♀️😂 But that said, in a way, this one kind of depends. When I was a manager, the store closed at a certain time, but I didn't leave til I was done. I'm a dishwasher now, and same. But the last job I worked, I was just a regular team member. Mostly worked the drive-through. I was scheduled from 2pm-10pm every day. And they treated me like dirt. So as soon as the clock struck 10, I was out. Every night. No longer my circus, no longer my monkeys. They used to hate that. But they couldn't do a damn thing about it. No one is obligated to stay last the end of their scheduled shift.
Sad but completely true. We close at 10:00, so maybe 11:30 or midnight.
Same. I'm a dishwasher, so I'm always the last one to leave (besides the manager, ofc). I'm usually done between and hour and 15 minutes and an hour and a half after we close.
Load More Replies...Some old creepy guy asks my manager for my shifts and she told him He flowed me around
She TOLD him?? Girl, you could have gotten her in BIG trouble for that!! Employees personal schedules are NEVER to be given out to anyone but the employees!!
Load More Replies...Newbies vs. Old Vets
How does 86 cherries mean no cherries? Sincerely, a confused high schooler who works in an ice cream place and would definitely give this guy 86 cherries
When something, especially like a soup of the day or some special menus item is "86'ed" it means that option has run out, they don't have any more or aren't selling that anymore. So "86" the cherries means "no cherries". It's an old (1920's? saying) that is still used today, mostly / only in restaurants. Why "86"? I don't think anyone knows. It just is.
Load More Replies...I'm not sure where 86'd originated because of all the hypotheses, but I know from personal experience what it means having been 86'd from a few bars when I was a young jerk.
"86" is an American English slang term that means to get rid of, throw out, or refuse service to something or someone. It's commonly used in the restaurant, bar, and hospitality industry.
Now I kinda want to say that when ordering a milkshake. Just to see what happens.
That's an exquisitely american thing though. People work food service in the rest of the world.
Load More Replies...I Mean He Ain’t Wrong
Those of a certain age may recall the TV show The French Chef. Julia Child espoused the liberal use of butter or cream in dishes, which made the dishes delicious. On her 90's PBS show, Baking with Julia, she went through nearly 800 pounds (363kg) of butter, according to the station.
Which is why I try not to eat out. I'd actually like to see my sixtieth birthday ...
Have you ever worked in the food service industry, dear Pandas? Do you have a lot of experience as a server, chef, or bartender? What are the weirdest situations you’ve ever been in with customers?
What advice would you give anyone who’s completely new to working at a restaurant? We’d love to hear all about your job stories, so if you’re taking a coffee break, share your experiences in the comments at the bottom of this list.
As A Server, I Promise You We Noticed Everyone That Makes Our Restaurant Their First Date Spot
Not a surprise, actually. In my experience, servers have to be observant so they can take proper care of their customers.
When my son was in college he called me and said he had a problem. "You remember how I like to take first dates to the Laughing Cat? Well everyone in the place knows me and as soon as I walk in the door my drink is on the table waiting for me. Girls are like, you come here often? They get kind of upset about it." I told him to talk to the staff and tell them that when he comes in to say, "hey, I don't remember seeing you bring a girl in here before." It worked. Restaurant closed after he graduated. Coincidence?
My fav is when they bring their spouse and mistress to the same place but on on Wednesday, and one on Friday lol.
Haha. I've been friends with my best friend and her husband for 50 years. On Saturdays my BF and I run errands and usually go to lunch. Nothing inappropriate but because we are together, some places assume I am her husband. So there have been a few times when she went to a place we frequent with her actual husband and then they are wondering if her "husband" (me) is sick or something. We get a laugh out of it.
The Reasonable Requests
Maybe Sharon and Brian are siblings. Even the names have similar ring
Load More Replies...Lol drink it with their finger like Robin Williams in 'Mork & Mindy'! Nanoo nanoo! 😂
The List Of Allergies A Table Handed Us On NYE (The Set Menu Was Surf & Turf)
Public service announcement: "If you have life-threatening dietary restrictions please check the menu beforehand and contact the restaurant to ensure accommodations can be made. Thank you".
With that list of allergies, take the hint. Mother nature has decided your branch of the gene pool is defunct and is trying to take you out like Agent 47.
My brother once asked me why Americans and Europeans have so many allergies and we don't. I said, "because our kids with allergies just die". We are a country of peasants, so we eat what's available and when it's available. There is no discussion of preferences or allergies. Before you tell me I'm a horrible person, I'm not advocating for this, it's just our reality.
Load More Replies...why...are you going to surf and turf menu'ed place if you are allergic to SEAFOOD. Isn't that the whole point of surf and turf?
Because people are ignorant and entitled and expect the whole world to revolve around them...
Load More Replies...I would have handed it back and said, sorry we can't accommodate you and walked away
I have a neighbor who is so allergic to food and any pesticides that he only prepares his own using vegetables he grew himself with zero chemicals.
My 26yo son has severe allergies. As he was growing up we didn't eat out.ever. I'm not trusting underpaid staff to be hypervigilant. Most restaurants don't care if you bring a snack and order a beverage when it comes to this.
Using Your Coworkers As Free Therapists
I know better than to vent to anyone at my work. Never know who's a spy, who's a narc, who's a gossip, and who's the real manager's pet.
Never vent to someone who has never vented to you. If you do eventually vent to them, keep it mild at first.
Load More Replies...My son used to be a dishwasher. His coworkers would come into the back to catch a quick break and they'd vent to him. He would quietly listen as he washed dishes. He said he felt like a therapist. And all his coworkers thought he was a great listener. But he was also kind of a captive audience. Haha
Classic rule of thumb. Never complain, never explain. Complainers are absolutely known by everyone and unless there’s a real need you’ll likely get passed over for preferential treatment, hours, time off, promotions etc. Unless of course you know someone. It doesn’t matter how well you work or how qualified it’s nearly always about who likes you and who doesn’t. I’ve never seen an exception to that rule to date.
There are some things money can't buy. For everything else there's public service.
Foodservice In A Nutshell
Same goes for retail, somehow. I know, I've worked both. Simultaniously.
Start making habits of telling people “Well you clearly aren’t gonna tip well so don’t worry about it, I need to go give good treatment to my good tippers. I’ll be back back whenever if you need to pay your check or something…” lol
You can please all the people some of the time; some of the people all the time; but you can never please Karen during Sunday brunch.
I'm a heart surgeon, I fortunately dont have to deal with clients screaming at me while I work.
The Highest Quality Speakers
At home I still pop mine into a huge jar. Partner can never understand why I won't connect to the speaker but I think it's just a habit from back in the day!
Load More Replies...I don't know why you got down voted for saying that, but here's an upvote Zuri!
Load More Replies...It Really Is
Changing One Of Those Bad Boys In A Lunch Rush Is An Extreme Sport
I did not have a good day. I had to change out four of these bitches at work today 🥵
I’ve never had to do any of those, but I did a shìt ton of these: IMG_2100-6...9-jpeg.jpg
perforations never wanted to open properly and it's not like you can take a knife to it...
I usually punched them open. It can be a great stress-reliever. Standing for a minute in the walk-in helps, too. EDIT: I have never punched a person in anger, only boxes of syrup.
Load More Replies...And we usually open them by punching the perforated area because it helps relieve stress.
Bit Harsh
I was at a table and customer told me 'this taste so good' and I replied 'you to!' 🤦
would you like ice and a glass morphed into would you like a*se more than once
The Least Welcome Version Of Small Talk
I have a regular patron who always tells me "It's terrible outside. Not at all sunny and balmy. I think I saw a snowflake." Oddly enough, that helps. Lol
Australians. Some say ‘youse’ which just means all of you people. For example, if you walked into a room where there were several people you might say, ‘what are youse doing?’ Or ‘what are youse lot doing’ if you’re feeling extra fancy. And if you really liked the people it’s ’whatta youse c***s doing?’
Load More Replies...I have a male customer who has this conversation with me...beautiful sunny day outside, you should go and enjoy it, ....oh thanks Bob, I'll try to when I finish work, since I'm here ALL DAY, I might catch it just before it gets dark...happy clappy Bob, everything is wonderful.... drives me insane
“It’s such a lovely day, have you been out in it?” No I’m HERE… as you can see…
If it is such a fab day why is yhe customer in the restaurant and not outl in the sun her/him self.
People from Liverpool also use 'yous'. It's sometimes commented on in sitcoms. "Yous?! Ewes is lady sheep!" Boycie, Green Green Grass, whose own grammar left a lot to be desired!
The Generational Difference
Certainly not a general rule. I didn't tip very much when I was because I was poor. Now I'm able to be much more generous and I enjoy doing it.
Load More Replies...I hate to break it to everyone, but the oldest Millenials ARE over 40.
Right? Many millennials already have kids in their late teens/early 20s. I'm a millennial, and I'm 39. We're not babies anymore.
Load More Replies...I'm the one who taught my parents that the tipping amount had gone up (this was 20 years ago at least!)... it had been 15% when they were younger, and with 3 kids, didn't go out to eat often. Once I became a server and they'd come where I worked, they'd tip the 15% and ask if that was good. By then, it was 18% for a good tip, 20% for best. Now I wouldn't leave less than 20+%. Why? Because the hourly wage servers make is STILL THE SAME as what I was making back then!!!
This doesn't make sense. Tip is a percentage of the price. If price increased due to inflation, the tips automatically increased accordingly. Tips, contrary to wages, self adjust for inflation.
Load More Replies...I have worked in the service/retail industry, am older than 40 and always tip minimum 20%
I noticed something similar when I was selling termite protection. Working folks would spend money to protect their homes. The wealthy mcmansion types often went cheap or skipped the plan altogether. Termites will eat your building without a care for how much money you have.
I've worked for tips and later with expensive electronics. This is so true, rich people are cheap
I beg your pardon. I am 44, almost 45, and I ALWAYS tip at least 20%. But maybe that's because I'm also poor, and know what it's like to live off tips. So I agree, this isn't necessarily a generational thing. This is a people having money, and forgetting what it's like to struggle thing. And millennials tend to have less money than 40-somethings, just because they haven't been working as long and don't have as much experience, so they sometimes don't get paid as much. And stuff is WAY more expensive now, than when I was that age. We're all broke when we start out. Some of us stay that way, lol. And money changes people, man...
Facts
They've just had all their sins forgiven. Time to start fresh for the week.
Load More Replies...And boy, do they get riled when you point it out. I started a thread once about why are church people so horrible in restaurants on Sundays after getting out of church. I was roasted, beaten, and dragged through glass naked because I DARED suggest religious people were less than angelic. And 99% of them claimed they had never seen such a thing as church people acting like a******s, leaving religious tracts as tips, and demanding the server all but kiss their butts while waiting on them. A lot of those church people could do with some self-reflection and the teachings of Jesus.
We used to go to a coney island on Sunday morning and there was a huge group who regulars would come in and line up the deuces and 4/6 tops right down the center of the place. They were incredibly loud and damned demanding. Looking over at them was like watching corn pop because they couldn't keep a seat thus screwing up the mechanics of getting the right food to the right people, and the constant stream of sending food back for whatever reason they could come up with at the time. The poor owners couldn't keep servers past their first weekend cause, of course, they didn't tip worth $hit.
Load More Replies...In the name of the father, the son and the holy ghost, who eats the fastest, gets the most, Ramen (no tip for you!)
All Christians were absolve from the weeks crimes so they can start new ones. Hypocritical fakes
What 20 % tips, They already gave ro the man above and arent afraid to say it :(
Thoughts and prayers have never solved a damn thing. They don’t pay bills. It’s like saying here’s a statement of the exact minimum I can do and say without offering real solutions to your actual issues and feel like I magically helped you anyways lol.
Not To Mention We Had A Solid 50 Other People Ordering Food
If your a party of 12 or more make a reservation! Call the restaurant and see if they can accommodate you. There's alot to set up for a large parties
Party of 12 or more should automatically get 20% gratuity.
Load More Replies...Tip would've been automatically added by the restaurant for a large party. Most restaurants automatically add a tip if there are 6 or more people in a group around here (Chicago area)
What, and lose money??/s Seriously though, even if they wanted to, most of the time they can't. The company NEVER turns down an opportunity to make even one more penny of profit. If there's money to be made, it MUST be made-and to hell with anything else, their managers and employees included. The manager could even lose their job for turning the party away.
Load More Replies...Don't most restaurants automatically add a percentage for the tip with large groups? They should if they don't.
Wealthy ppl are the same as the tight a*s christians and catholics. Fake fake fake
That’s Today’s Society For You
Charge them twice... When they object, tell your manager this exact thing.... It went out of the kitchen OK, got to the table OK, was OK itself, the customer ordered it and then sent it back with nothing wrong with it. They should pay for it AND the repeat order.
By this logic, the server who took the order out wrong should be responsible for the cost of the incorrect order? Or the kitchen should? Because while it's dumb to Instagram food, the customer did order sauce on the side and got the wrong thing.
Load More Replies...It doesn't matter *why* they ordered sauce on the side, they ordered sauce on the side. This is 100% on the server. -person who worked hospitality for 30+ years
So you did the order wrong? The customer's reason is dumb as sh*t but that's how they ordered it.
Main character syndrome on crack. Or on caramel, as the case may be. Do want to add though that some people ask for sauces on the side if they're counting calories - ceasar salads for example can come drowned in dressing and you have no idea how much is on there. And now I've outed myself as a dieter.
What crazy a*s restaurant sends pancakes out with the sauce already on them? Nobody does this because it's stupid.
Where are y'all getting that the customer ordered the sauce on the side? She sent it back because the sauce wasn't on the side. At no point does it say she ordered it that way, nor does it say the dish comes that way by default.
The Staff Have Got Enough To Do And We Clear Our Own Mess
So irritating, especially when the bin is probably ten steps away from their table.
Even if full. Set the entire tray on top so once they dump the can, it's a quick task. Trust me, trash piling up on TOP of a can will be noticed.
Load More Replies...Obligatory: In different countries, it’s poor manners to clear a table, even at fast food restaurants. Someone is specifically hired to clear the tables and it’s insulting to clear them yourself. This gets lost in translation sometimes, especially at international places, like airports.
Interesting. I worked hospitality in NYC and we always thought it was insulting (like we were doing a bad job) if a table stacked their dishes and such for us to clear but I've heard other American servers (don't know from where) say how much they appreciate it. If I ever have the privilege of traveling overseas, I'll remember what you said and ask.
Load More Replies...That's obviously at an airport where price gouging is allowed. Screw them.
Stack everything on your tray, and put the whole thing on top of the bin.
Load More Replies...These people should be shamed online on all their social media accounts, it's just the proper punishment for being this rude
Like seriously! Would it farkin' kill you to bin your trash after? It takes 2 seconds! The garbage is usually near the door too! Hell, I even wipe my tabble down as best as I can. But then again, I've been in hospitality for near 45 years.
Hahahah, Why Do I Relate To This Back On My Old Sales Days
Never say ‘sorry for the wait’. Instead, try ‘thank you for your patience’.
She said "Sorry for the wait!" I said "That's OK, you'll lose it eventually!" And that's when the fight started...
Looks like we just found a boomer! What do you really want as opposed to being a customer. Should we roll out the red carpet when you walk in the door? I'm sorry my liege, but someone just brought their emotional support pig in, it took a giant s**t on the red carpet and a few people vomited on it because of the smell. The next time you visit, we will have a team of our strongest young men carrying you around on their shoulders whilst you sit on a jewel encrusted throne made of gold
Load More Replies...Better Not To Know What Is Happening Behind The Scenes
I've been thinking about getting a little retirement job at the sandwich shop on the corner. I thought it would be fun because I worked there for my first job many years ago. However, having matured into a person that doesn't take nonsense from idiots, I'm afraid that I would never be able to go there again after they fire me.
Owned an ice cream shop that had burger/fried menu too. Kinda scary when on the 1st yearly inspection, we were told they had never seen a range hood, nor the rest of the equipment so clean. Not hard, once it gets there it's easy to maintain so long as you are the only ones using it.
I remember one where I had to clean before inspection. A BLUE explosive lemon and the old frying fat cured me from eating there ever again.
Our high-school aged kids told us---every one of their friends who worked at a restaurant said never eat where I work. We were able to spare ours from that.
When the curtain is pulled back and you see how it all works and looks like, you don't ever want to eat there or anywhere
Never annoy someone who has unlimited access to rectal thermometers.
Load More Replies...Accurate
"Could you please pass along my dissatisfaction with how this is structured?"
You're better off calling corporate. No one at the store level can change anything, even if they did get paid enough to care enough to do so.
Load More Replies...I will say it in advance. "I know this isn't you're fault. I'm upset, and I will do my best not to take it out on you. Here's why I'm upset."
The same reason that husbands do it. My husband screamed at me because his fast food order was wrong. I suggested that he bring it to their attention so they can fix it. He yelled at me some more.
Simple Timetable
Then why tell customers you're open til that time? Just have an orders cut off time.
Strangely just about every restaurant I ever visited in Europe works roughly like described: If it closes at 10.30 last orders are at 10 - and "last order" doesn't mean coming in, sitting down, and perusing the menu. It means "all right - if it's simple and you already know what you want". Otherwise the waiters may well turn you away (or at least caution you to make it quick) at 9.20.
Load More Replies...And that's why hospitality workers like this person can be deadly to a small restaurant. Managers (I was one for 20+ years) need to be clear. The *kitchen* closes at X time. Servers are on the schedule until [30 to 60 minutes] *after* the kitchen closes. If there are no customers, servers get to leave early. If you order right before the kitchen closes, sure, you'll want to not drag out your meal but you should never be made to feel rushed or like you're imposing. Especially by staff who just want to leave early. Small business owners invest their lives into restaurants and managers need to set clear and reasonable expectations with staff so things like this don't happen.
Load More Replies...The question is, what time does the *kitchen* close? Having worked in the industry for more than 30 years, when I was a server it wasn't up to me to decide when the business was open. Ordering in even 1 minute before the kitchen closed was 100% acceptable and customers got the same quality service as everyone else.
And don't walk into a small local restaurant at the last minute and complain because they are out of some things. "Oh, you're out of roast beef? Can't you make more?"
This is on your employer's crappy management. Many places stop taking orders when the want to stop taking orders so the remaining diners can eat / get out by the time they are closing. At one local place I frequent it is 30 minutes. Sort of similar idea - the local Costco stops letting people enter the store at a set time, which is before they expect customers already in the store to leave.
This a result of an 24/7 community. In some areas of the world shops just close in the evening, and are even closed entire days (mostly sunday and often from saturday afternoon onwards, and on official holidays). This teaches the customers at least two things: Learn to plan ahead & Service people do have a private life. Is it inconvienient if Boxing day is a monday, so shops are closed 3,5 days (saturday afternoon thru wednesday morning)? Yes. Miss a crucial ingredient? Ask your neighbours or guests or find a work around. Grandma or the internet will help. Will you die? Probably not.
If I walk in near to closing time/kitchen close I ask them what would be easiest to get
When i was working in restaurants, the closing time was the time that the kitchen closed. We would lock the door and serve anyone who came in even one minute before. While they were finishing their meal, we were doing side work. We unlocked the door to let people out as they finished and paid.
The Intense Heat
I once went out with a group of a dozen. We had a copy of the menu distibuted to everyone beforehand, collected the orders and posted them in advance for the restaurants convenience and to speed things up. I, having waitressed before, took a picture of the order for future reference. Said refence happened when the plates arrived at the table, because at least four people couldn't remember what they had ordered. Duh.
That's why I always took the orders in a clockwise order. Then, I knew what went to who.
A waiter should always know who ordered what. There are several ways to do so, either recording on the listing from the typical waiter position, from the table head, from closer to the kitchen etc...
Okay but when you're serving several tables at once, with four or more people per table, it's not that easy.
Load More Replies...Always write the orders in clockwise order beginning with the chair closest to the kitchen. (Then an idiot can serve the food to the correct people without asking them anything.) However, take orders of ladies first, and serve them first. It ain't rocket science. You would think some of these people have never been trained.
I used to hate when 5 tables would walk in at the same time. All of them were "ready to order". First one couldn't make up their mind, so I'd go to the second table whose occupants were scowling with impatience. They couldn't make up their minds, so it's on to the third table. ETC. Now first table is really ready to order, but they need to know the salad dressings (printed on the menu) and drinks (printed on the menu) and what sides can they get (printed on the menu). And the spirits help you if you go to any other table that's whistling or snapping their fingers at you to take THEIR orders before putting in the first table's actual order. No tip from any of them because "the waitress was too slow and it took forever to order".
Oh God whistling and snapping! Like the server is a dog or something! Ugh, people like that should be told to treat their server with some respect, or GTFO!
Load More Replies...I don't see anything wrong with bringing out meals on a trolly . This business of handling hot meals is stupid. My favourite Vietnamese restaurant brings everything on a trolly.
Opening The Box Was The Hardest Thing For Me
…of having sticky hands, type two diabetes after you got some syrup on your fingers and licked them and white hot boiling rage as tried oh so many times to connect the tube to the bag.
Load More Replies...I"m old enough we used these 5 gallon steel cans that weighed nearly 100lbs. each. But they look a hell of a lot easier to swap out than these things.
Same here, they are about the same, it depends on the day, the valve, and if your fingers are strong enough. The cans were always tipping, the bags are always hard to hold. Milkshake/ice cream mix was worse when you spilled it.
Load More Replies...Evil things, and sticky too! Gotta also keep that area clean as hell. Not just because of critters, but if you've ever smelled what rotten syrup smells like, it'll burn into your olfactories forever.
because I'm legally not allowed to work(darn managers don't trust a duck), what is this?
The syrup concentrates for soft drinks. There are plastic bags or bladders inside those boxes, with a plastic screw cap built in. They connect to a system via a hose, and the system mixes them with water and carbon dioxide (carbonation) before dispensing them from the soda fountain. They're heavy, sometimes sticky, and can be a real PITA to change.
Load More Replies...I remember when the boxes came out. I hate to say it, but they were easier than the big metal cylinders.
Oh child, you do not know... It used to come in big metal canisters that would spray all over you if you didn't connect the hose correctly!
Lol. I remember that exact scenario - so many times. Ugh.
Load More Replies...It looks wrong to have drinks like that... We had orange juice in a similar box, but it had a dispenser and you had to open and fit the box inside. And if anyone tore it to look too ugly, they would be in trouble. I understand how it works but it just looks weird... And in my job, the juice box was not a favourite task for most coworkers, but filling milkshake mix and ice cream mix into their machines was worse. If you were clumsy, everything around you would become wet, sticky and dirty. And there were a few litres in every pack, heavy and... Well... You know... Liquid in a plastic pack. Not very stable in nervous hands of a .
I Always Say Sorry I Left My 3rd Arm At Home Today
My favorite restaurant always brings out the entire order on a cart. They choose to have fewer tables to make this work, but the wait staff seems happier for it. Prices are near the high end, but I don't care.
A cart is all it takes for you huh? Interesting
Load More Replies...That's dumb. If you took their order you should know what they are missing when you bring it out and tell them the rest of their order will be right out. It's not rocket surgery.
When did restaurants stop using trays? You can take four complete dinners out at once. WITH sides, condiments...
The majority of the restaurants I have worked at over the years did not have trays. Or only had very small trays (like the ones you use for drinks)
Load More Replies...This is like the third one. All you've got to say is "I'll be right back with the rest."
Do they not realize that people remind them of what is missing because of the chance the waiter will not remember and disappear for the next 20 to 30 minutes? Most people have had waiters ghost them.
Load More Replies...If you want to stay in food service and maybe go higher up the food chain, learn how to load a tray and carry it properly. When you graduate from a round tray to a banquet tray, you can easily serve multiple people in one trip or two at most.
I mean i know it may be annoying to them for us to say this but we know they are very busy and so i may say it as a friendly reminder. Im not trying to be rude. If they voice they will get the remainder of our order in just a minute then of course i wont say anything but if they make me feel like they forgot stuff then i might say something. I just know they're busy and i am not the only patron. So, easy to forget stuff.
reminds me of the worker who made like 50+ drinks just so the customer can cancel and say it was a prank order, hope that bastard who made the order burn in he, the worker spent 3 hours on that order, not funny people don't do this no one deserves it-
I Work In An Upscale Seafood Restaurant And Get Order Like This All Day
We only had 58 covers today and I've already seen 3 different tickets like this. Almost every station contains fish. I don't understand the logic of choosing to go to a seafood restaurant with a severe allergy like this.
Not saying all the time, but a good portion could just be that they don't like fish... I've known more than a few people that said they did that a time or two
Which is just stupid. It’s a lot of hassle for the kitchen for no reason.
Load More Replies...My husband has a sever shellfish allergy so we no longer go to restaurants that serve shellfish. This burden is on us.
If I had a fish or shellfish allergy, I would not go to a seafood restaurant. I would assume that because they specialised in seafood, there would not be a good range of non-seafood options. I would also assume that it would be unfair to expect them to accommodate a seafood allergy.
I have severe celiac disease and go to places that serve wheat, barley, and rye all the time. It's because the universe doesn't center on me, and because cleaning a single station to make a safe meal is a reasonable request.
WTF would you go to a seafood restaurant if you don't want to eat seafood ?
That one baffles me. But I've seen too many posts where people are celebrating and expect people to go to the restaurant they pick regardless of allergies
Flank steak? Wagyu? What restaurant serves the worst steak choice possible and a very high end Wagyu? Although most Wagyu in the US is not real as it’s very sought after and hard to come by but still even the fakes are still marbled beyond belief.
How To Really Train Someone
And It's Never The Teens Or Kids Who Will Argue And Be Rude It's Always The Parents
Not me! I can't believe I'm middle aged but I remember being a server, all these years later & I tip well. But please don't do this generational thing. Also, we always felt older people didn't tip well enough too when I was a server in my 20s but I had a restaurant owner point out that they are often on fixed income and may not be able to be as generous but still deserve to do nice things! I decided then, if I wouldn't hold it against my own grandma, then I need to let it go.
It's a generational thing because wealth is a generational thing, and wealth breeds arrogance. Rich people don't tip, because they don't have any natural empathy for people who aren't rich. They simply don't know, on a core level, how important money actually is. But poorer people? They feel the value of every dollar, and so they have empathy for others in the same situation.
Probably because the newer generations are taught that empathy is a strength and not a weakness.
Tip your delivery drivers as well. That "delivery fee" that the restaurant charges does not actually go to the driver. When I delivered pizza, we got paid more than the wait staff inside the restaurant, but we were using our personal vehicles, paying for our own gas, our own insurance, our own flat tires and assorted maintenance, and were more likely to get robbed. I've taught my kids that tips, in the restaurant and for drivers, should be $5 or 20% of the bill, whichever is more.
Yup. That's The Struggle Of Being A Short-Order Cook
I worked with a kitchen that would LOSE THEIR MINDS if a customer asked for ranch. Like, put it on the expo line and I'll do it myself. Why are y'all gatekeeping the ranch back there if you hate dishing it out???
Gatekeeping Ranch would be a great country band name
Load More Replies...For context, I work line at a fast food-ish place.
Load More Replies...Those Wonderful Greetings
The audacity of the customers to come in right before we close in three hours
The Struggle Is Real
That's why people go out to eat. So someone ELSE can make the food the way you want to eat it. That's why people pay money for it!
No. If you want it exactly your way, make it yourself. When you go out, you order off the damn menu.
Load More Replies...Except when you have severe allergies to several foods and there's only one option on the entire menu you can eat, but only if they're willing to make adjustments, because otherwise, if there's even a whiff of cross-contamination, you will spend the next several hours destroying a bathroom. So yeah, probably best not to make assumptions.
Probably best not to go out to a restaurant that can't easily accommodate your allergies then.
Load More Replies...The More You Know
Also, as someone who lives in a university town: move in week, parents weekend, and graduation weekend. It's also a tourist town. The week between Christmas and New Year's is referred to as Hell Week.
The last week or so before Christmas, and especially the last few days, are terrible if you work at a restaurant close to a Walmart or similar.
Load More Replies...Asked For These To Be Sliced In Half For Hot Dogs... Didn't Know I Needed To Specify
I remember the hot dog spikes: hot, pointy rods that were put into halved buns like these. The hole then were filled with mustard or ketchup and the hot-dog.
Guess I’ll Have To Struggle Along Without Their One Weekly Latte Purchase
I had an owner reply, "please don't", everytime someone said that. She was the best to work for!
Ah, that threat, why can't they do what they promised....im not missing them, we don't need abusive customers ...I wish I could say to any nasty customers...may your day be as nice to you as you have been to me...I just say goodbye, no have a nice day, or anything else, but I say that line in my mind
That Is How
I loved the family table between shifts. I got to eat stuff I would never eat otherwise, like boar or carp filet.
If You're Having A Bad Morning. I Just Spilled 4 Liters Of Extra Reduced Down Lobster Stock We Badly Needed. And It Was The First Thing I Touched. It'll Be Alright, Folks
At least it was reduced down. If it was regular you'd be all puffy and warm.
Seriously? Why does what someone else wears on their feet matter to you? People generally have their socks covered anyways. It is very rare that I wear matching socks.
Load More Replies...Anything For Better Tips
I just always replied, "If I had that, I sure as heck wouldn't be here!" Or "If I had that, I'd be on a beach somewhere" and sometimes I'd add "laying in a hammock and sipping a fruity little Mommy Drink" lol!
I had a customer who was extremely disappointed when I didn't laugh at his "this chicken tastes fowl" dad joke. Dude, you're not the first customer today to make that joke, and I heard my dad say it every time he ordered chicken when I was growing up. You're neither funny nor original.
Time Works Different There
Yep, entitled people especially, grossly exaggerate the time they've waited for whatever. I know it can SEEM that long, but it's not anywhere close to that long.
*goes and fetches order check, printed by a computer with a time stamp on it* "I just wanted to check your order was this........ Placed at XX:XXam/pm? Ian?"
Yes, or turn around and look at the order on any of the computer screens in the kitchen or expo area. You know, the ones with a timer running in the corner of each order? I've actually pointed them out to these kinds of customers before. "Ma'am, this is your order, right here . You've been here seven minutes and thirty-two seconds."
Load More Replies...This dude for really upset i was a day late for his installation. When i showed him the date he didn't apologized, just scuffed at me.
What Actually Goes Down
Had To Get It Off My Chest
In Europe they won't let you in. Most of the restaurants and shops will start closing 10-30 minutes before closing time, deny entry for late-comers and usually let you finish if you are already eating or just need to pay, but they will inform you they are close and literally throw you out or call the police if you are rude and you take your time.
In the US, companies would rather fire their employees, than let them close even five minutes early and miss out on even a penny of that sweet, sweet profit. 😑
Load More Replies...Then close the kitchen an hour or half an hour before the actually restaurant closes.
Sounds great, but that's a management decision and they're usually motivated by profit margin, not staff sanity.
Load More Replies...I had a family come in once, when I managed at a DQ,15 minutes before close. There were probably a dozen of them, ranging in age from babies to grandparents, looked like they were fresh from the farm field. They asked when we closed, and I said 15 minutes. They stood and stared at the menu boards for a full 10 minutes. Then, at 5 MINUTES before close, they ordered for DINE IN, for all TWELVE OF THEM. My lobby person had already finished, and the lobby was pristine. But these people moved all their tables, dragged out both high chairs (and of course didn't put them back when they were done), tracked mud all over the clean, mopped floor with their shitkicker boots, from one end of the lobby to the other, side to side AND front to back, AND in the restrooms, made a sticky mess of the soda fountain, and left napkins and chunks of food all over the tables and floor. AND they stayed until almost an hour past close! I even reminded them we were closed, at least a couple times. I had to send most of my staff home, because they were minors and it was a school night. My cook had to clean the kitchen all over again. And I had to redo the lobby myself, because my lobby person was one of the workers I had to send home. Yeah, I got out of there really late, that night. I was SO pissed. Do these people not realize that food-service workers are people, just like them? We have lives and families to go home to. They're there spending time with their family. But I haven't seen MINE all day, and now I WON'T get to see my kid at all, really, because he'll be asleep by the time I get home! It's SO obnoxious! And fúck that family in particular.
'open until 23h00 - kitchen closes 21h30' on a sign by the door. Anyone trying to get in, point to the sign.
I Watched It And It Was Accurate
Have To Slow It Down
Not at the job I have now, thankfully. It's amazing. But my last job, hell yeah. All the time!
This Is Where The Real Tea Gets Spilled
I loved rolling silverware on a closing shift. We'd save it for last, and when everything else was done, the servers and bartender would all sit at the bar and bust out the silverware together. 9/10 times, we were also pre-gaming for the bar we were going to after work.
Only One Worst Scenario Would Be All Cash That All Needs Change
I can't believe that customers in the US are happy for the waiting staff to take away their credit cards. Here in the UK they either bring the machine to the table, or you pay at the desk on the way out - and your card is never out of your sight.
In Canada too. For some reason the US restaurants don’t have them. My card never leaves my hand
Load More Replies...No the worse scenario is when the internet goes down and you gotta knuckle duster all those cards. Context: That's what we used to call the old mechanical credit card machine.
I Screwed Up Today
I worked in a restaurant once where I was 22 and the rest of the waitresses were all 15-18 and younger. I worked my àrse off while they all his out the back and did nothing. One day at the busiest time of night rush I was carrying 98 cups by myself pulled up and I dropped all of them smashed them to the ground I did not stop to pick them all up and clean them, I walked off and I purposely went out the back and got four of the girls that were hiding and made them all go out and clean it all up. No, I was not the manager. But I made sure the manager watched me , go and get them because I was not doing it. I was doing everything else including doing the manager’s damn job. I was sick of it. Little shǐts!
They’re All Trying To Decide Which Appetizer To Get. I Don't Know What You Have To Say Until The Boss Confirms The Final Answer
Sorry This Happened To You
My last table gave me $3 on $50 after I busted my a$$ for them. Tourists from Texas visiting Florida SMH
Yes, And You Have 0.7 Or Less Seconds To Complete Their Order With Perfection, Or You Will Be Immediately Thrown Into A Vat Of Acid In The Back
Yes. That, or belly up to the counter and block other customers, while you stare at us like specimens in a fishbowl. I think they're trying to catch us doing something they can complain about. 😑
Whole Table Of Boomers Just Sitting An Hour After Closing
You have obviously not worked in a restaurant. They probably haven't tipped yet. If you tell them to leave, with a party that size, it could be half or more of what you make that night! Also, most managers wouldn't allow you to tell them to leave and you can't physically force them out. Soooo.....you sit and wait for them to finally gain some self awareness or realize it's time to put papa to bed.
Load More Replies...I used to start swiping around them and making a lot of noise with the overall cleaning
So, instead of telling them that they need to leave, OP took a photo without permission and published it? BTW, if the pic was taken in this decade then the people are mostly GenX or insanely well-conserved Boomers.
"Sorry folks, our public liability insurance only covers staff after our business operating hours, so if you have paid your check and wouldn't mind......"
I'm not a server, and I get mad when I see people just yakking it up way after the table is cleared and the check is paid.
The Nicknames
My favorite customer nickname was floppy bacon. He knew we called him that and could laugh about it. Those customers are the best.
My nickname at the local bar & grill is probably "Ms. Cherries", because if I see that their lazy bartender is on duty, I know he won't garnish the cocktails properly, so I always say "with cherries". Their good bartender always acknowledges me when I come in, and automatically gives me 3-4 cherries in my drink.
The Customer Is Not Always Right
I loved being a barista, though I would have never worked at a Starbucks.
I Was Hungry A Lot But Caffeine Is My Favorite Appetite Suppressant
I was already skinny and somehow lost 10 pounds in 2 months working in an ice cream shop.
I ran a popcorn stand as a teenager. Couldn't stand popcorn for years after that.
When They Say “It's Their Job” I Genuinely Start Tweaking
And then there's me with resting b$#@ face... who also doesn't know what to do with their hands, so I cross my arms.. and realize 10 mins later that I'm glaring menacingly at everyone while thinking about kittens and butterflies
I have PERMANENT resting bǐtch face. It’s unintentional and I never have any idea that I am doing it. It’s always pointing out to me that I’m doing it and I have no idea. I am doing it.
Load More Replies...Definitely Know That Annoying Person
Way back when I was a young 'un we had a manager finally snap and tell the Bubble Bass "If we always get your order wrong, why do you keep coming back? You know what, don't come back" It was nice to see
Not To Be Dramatic But
I like most of these, but this is a "suffering Olympics" one. "You don't know tired until you're a parent." "You don't know pain until you have chronic pain." And so on and so forth. Stop comparing life frustrations.
Seriously. Try 12 hour shifts in an un air conditioned warehouse, in +100° heat. Hauling 100# bags of dog chow. (Not me, but the high school summer job of someone I know) There are more than enough miserable jobs to go around.
Load More Replies...Or 10 h on saturday in retail, where anyone else working mo-fr does their shopping. Same, but different, but same. (Wouldn't say it's the hardest, though. There's quite a few tough jobs out there)
Seriously stop pretending restaurant work is soooooo haaaaaard. It's busy. It's not f*cking hard. Stop. Try building a roof in 115° heat. Trying logging. Try literally any manual labor job and you'd be crying in your car after dipping out an hour into your shift.
Customer Always Right
I Feel Like There 100% Should Be Laws About This
Um, yea you can just not serve them. businesses have the right to refuse service and I'd say that's a pretty good reason to refuse that.
I work in a brewery that also serves pizza. I see people ordering 5 beers at a time, and then pile the whole soccer team in their minivan
Pretty Sure The Smoke Breaks Are Listed Under "Essential Duties"
Nicotine, alcohol, and illicit substances. I'm 11 years sober, and when it was time for me to go back to work when my son went to kindergarten, I swore food service would only happen if we were on the verge of homelessness and starvation.
Congratulations on you sobriety! I'm so proud of you!!
Load More Replies...We had one night when the power went out on the opposite side of the street. We were the only open restaurant. After that shift from hell our manager told us "go out for a smoke. If you don't smoke, bum one. You need it"
Cigarettes, vapes, weed, booze, it's almost a given that you, and everyone around you, will use one of them. Some will use more that one. Some will abuse (substances). These and others. But the first three, well, the job is so stressful at times it almost drives you to do it. Unfortunately. Me, I am a former cigarette smoker, who now vapes. I always say, "The nicotine I put into my body is not for me. It's for EVERYONE ELSE around me." LOL
I Am Tired Of Working In Food Service
I Was Offered A Margherita, Canadian Bacon Sauerkraut, And Sausage Pizza
Every place I've worked food service I've gotten a free meal on shift? Also, I've been offered cookies and croissants, which I will absolutely take.
Not In Australia in places I’ve worked at and most places I know of.
Load More Replies...This Actually Looks Really Cool
Made Me Giggle. Coworker Tried To Offer His Shift And Other Coworker Offered To Take It... A Day Later
Manager Took A Walk-In Party Of 100 With No Warning To The Kitchen
Reminds me of the time we went to a chain BBQ restaurant for lunch and were told they only had sausages and wings to serve because the manager took a last-minute catering order that used up all of their other food.
I Work As A Server. This Is One Page Of My Notepad Working There. I'm Only Half Sure On Most Of It. I Tend To Write Faster Than I Think
I Totally Agree With You
I would actually love going back and being a server again. IF I didn't need the money. Like, just for funsies when I retire.
I'm thinking most retirees won't have the stamina to be a server.
Load More Replies...Hypothetically, You Should Be Empathetic All The Time
Temptations Everywhere
My partner and I could relate to every single one here, as we've both worked in restaurants and bars. Please be nice to the staff they are people too and do not need your b******t they have had it all day from most of their customers.
Odd that options skip the most common jobs in a kitchen. It's not a bunch of chefs and a dishwasher. It's a chef, a bunch of underlings and dishwashers.
I completely agree with Trillian below. How bloody rude some people are when the waiter person arrives with the food, and instead of claiming what you ordered and saying thank you, the bastards just keep talking and ignore the wait person.
I don't do their stupid surveys, but for me, dishwasher is the EASIEST job, by far! I've worked in food-service for 25 years, and I can relate to every one of these entries, lol. But just this year I started a job as a dishwasher. It's the first time I've ever done that as my hired position. And I LOVE it!! I'm left alone, I can work at my own pace, I can play music, and best of all, I don't have to deal with a single customer, all night long!! It's amazing. I am absolutely thriving. And my job loves me, too. They gave me a raise before I even hit my 90 days!! I was nervous about making this change, because like I said, I'd never done it before. But I'm SO glad I did!! My only regret is that I didn't do so much sooner, lol!
When I first started work in hospitality my manager told me, look after your KPs, they are the one member of staff that can break our kitchen AND front of house in minutes. Our KPs were a great bunch, they kept spirits up, they worked hard, they didn’t suffer fools and honestly they earned every penny of their paycheck. I’ve carried that advice through my working life, look for the members of the team that are the ones who are the behind the scenes but are making stuff happen. Kitchen Porters, you are MVPs but get paid poorly. PS we all ensured tips were split so KPs & Chefs got a share. UK business so tips are relied upon to make rent.
If the KPs can make or break the place, then they should be paid much higher, and not have to depend on the kindness of those that were tipped.
Load More Replies...I would've never survived if it wasn't for those serving platters.
My partner and I could relate to every single one here, as we've both worked in restaurants and bars. Please be nice to the staff they are people too and do not need your b******t they have had it all day from most of their customers.
Odd that options skip the most common jobs in a kitchen. It's not a bunch of chefs and a dishwasher. It's a chef, a bunch of underlings and dishwashers.
I completely agree with Trillian below. How bloody rude some people are when the waiter person arrives with the food, and instead of claiming what you ordered and saying thank you, the bastards just keep talking and ignore the wait person.
I don't do their stupid surveys, but for me, dishwasher is the EASIEST job, by far! I've worked in food-service for 25 years, and I can relate to every one of these entries, lol. But just this year I started a job as a dishwasher. It's the first time I've ever done that as my hired position. And I LOVE it!! I'm left alone, I can work at my own pace, I can play music, and best of all, I don't have to deal with a single customer, all night long!! It's amazing. I am absolutely thriving. And my job loves me, too. They gave me a raise before I even hit my 90 days!! I was nervous about making this change, because like I said, I'd never done it before. But I'm SO glad I did!! My only regret is that I didn't do so much sooner, lol!
When I first started work in hospitality my manager told me, look after your KPs, they are the one member of staff that can break our kitchen AND front of house in minutes. Our KPs were a great bunch, they kept spirits up, they worked hard, they didn’t suffer fools and honestly they earned every penny of their paycheck. I’ve carried that advice through my working life, look for the members of the team that are the ones who are the behind the scenes but are making stuff happen. Kitchen Porters, you are MVPs but get paid poorly. PS we all ensured tips were split so KPs & Chefs got a share. UK business so tips are relied upon to make rent.
If the KPs can make or break the place, then they should be paid much higher, and not have to depend on the kindness of those that were tipped.
Load More Replies...I would've never survived if it wasn't for those serving platters.
