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Someone Asks “What’s The Weirdest Reason You’ve Had Someone Send Food Back?”, People Share 30 Infuriating Stories
Before sending food back at a restaurant, I always weigh the pros and cons in my head. Yes, someone messed up my order, and I would like to eat what I was craving. But on the other hand, I'm sure the staff is doing their best and made an honest mistake. If I ask them to make it again, I might need to wait a long time, and I have a slight fear that the chef will spit into it the second time... Working in a restaurant is usually extremely stressful and fast-paced, so mistakes are bound to happen occasionally. Some patrons, however, are not very sympathetic to staff and confidently send back food for almost any reason.
Last week, Reddit user Bleepbloopblurph posted on the subreddit r/KitchenConfidential asking fellow restaurant workers for the weirdest reasons customers have ever sent back food, and their responses did not disappoint. Apparently, soup being hot and meat tasting like meat can surprise people. Enjoy this list of ridiculous reasons to send back food, and be grateful that you were not the server dealing with these customers.
After reading this story, check out these other Bored Panda articles featuring restaurant workers and difficult customers.
This post may include affiliate links.
#1
A lady sent the salmon back because she says it tasted like it had been microwaved. Our chef was working 94 hour weeks at the time and you could see that this particular criticism just struck a nerve.
Fast forward to him leading her back to the kitchen and saying “DO YOU F*CKING SEE A MICROWAVE! I’LL PAY FOR YOUR WHOLE GODDAMN MEAL IF YOU CAN FIND THE MICROWAVE BACK HERE!”
Spoiler, we did not have one.
Cactus McCoy 3 years ago
"Tasting like having been microwaved" is not necessarily the sam as "it was microwaved", though. If the fish doesn't taste good, it just doesn't.
Loki’s Lil Butter Knife 3 years ago
Perhaps I am going to be the odd one out, however, I don't agree with how the chef treated the customer. I feel absolutely horrible that the poor chef had to work a 94 hour week, and while I understand that the customer's comment struck a nerve, you should NEVER curse a customer out unless their behaviour is so abhorrent and abusive. If the fish doesn't taste good, it doesn't taste good.
Wayne Gossman 3 years ago
Hardly fair though. (Of course the way she said it may have been rude…probably was?). She was saying her food tasted odd and tried to guess what was wrong. (Microwave is my favorite way to cook salmon. Put it in a bowl, cover with salsa, cover with a lid and give it just enough time - 1-3 minutes? Wonderful and easy cleanup!)
When it comes to sending back food at restaurants, there is a generational gap. According to a 2018 report, millennials are much more shy than their parents when dissatisfied with meals. 61% of people over the age of 55 are comfortable sending back food that is not to their liking, while 52% of millennials are uncomfortable doing so. In fact, 15% of millennials go so far as to say they would never send food back. Why is there such a divide? Perhaps the younger generations are more sympathetic to service industry workers because they are more likely to hold these jobs as well. A 2019 report found that 49% of employees in the food service industry were millennials. Maybe because they are familiar with the pain of dealing with difficult customers, these millennials would rather bite the bullet (or you know, whatever meal they've been given) than inconvenience a fellow server.
RELATED:
#2
I did this once out of ignorance. I sent a plate back because I told the waiter that they hadn't rinsed their dishes properly. The food tasted like soap. The waiter looked puzzled and brought me back another plate, which still tasted like dishsoap.
And that was the day I first tasted cilantro.
Caiman 94920 3 years ago
some people love cilantro but to others it does taste of soap, it's a matter of genetics
S 3 years ago
The way cilantro tastes different to people is fascinating to me. I personally love it.
cybermerlin2000 3 years ago
It's to do with the OR6A2 gene. A variation in a group of olfactory-receptor genes causes them to strongly detect the aldehydes in cilantro as a soapy flavour
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ShareMusic 3 years ago
I really dislike cilantro. I wish cilantro-free dishes were an option everywhere.
Martha Meyer 3 years ago
The first time I tasted cilantro I thought exactly the same. That the plate hadn't been rinsed properly and still had some soap on it.
Rod Egret 3 years ago
I've always found it weird how some people feel like cilantro tastes like soap.
What are valid reasons to send back food in the first place? If you requested no tomato on your burger then find a slice when it arrives, the solution is simple enough to avoid confrontation. When it comes to health risks, however, sometimes returning a meal is necessary. People with serious allergies need to be very cautious when dining out because cross contamination is always a potential risk. It's the responsibility of the customer to make servers aware of allergies before ordering food, but they must understand that accidents can always happen.
#3
When I filled in as a server, I asked a lady how her Tuna Salad Sandwich was.
"Not great, honestly" I am sorry to hear that ma'm, what seems to be the issue? "It tastes too much like Tuna and I don't like Tuna". Ehh... Just to be sure; you DID order the Tuna sandwich? "Yes" But you don't like Tuna? "No. Usually it does not taste like Tuna. Can you fix it?" Of course Ma'm. I will take your Tuna sandwich back to the kitchen and ask them to make the Tuna taste less like Tuna? "That would be great, thanks!"
That goes into the top 10 for sure.
Jiminy 3 years ago (edited)
My child once complained at vacation in Ireland that the chips tasted too much like potatoes. We still tease him about it.
Sarah 3 years ago
As an Irish person, I have to know...do you mean chips (crisps) or chips (fries)?
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Frances M 3 years ago
Find out where she normally bought her tuna sandwich’s and never go there yourself…
Ben Moss 3 years ago
Probably a very nasty deli. In midwest US, tuna salad is up to 80% mayonnaise it’s absolutely disgusting
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MJLstrd 3 years ago
had a friend who would order "tuna" salad (nudge, nudge, wink, wink) during Lent and expect rhe server to translate that to chicken salad or ham salad. Do Catholics still have meatless Fridays during Lent?
Huddo's sister 3 years ago
Depends whether they follow Vatican II I think.
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Celtic Pirate Queen 3 years ago
What an idiot. I love tuna (and make the absolute best tuna salad on the planet, according to my hubs), but I would never bother ordering something I knew I didn't care for. Who DOES that? Why waste the staff's time & your money?
GenXandEarnedItAll 3 years ago
I made my 4 year old a peanut butter sandwich one day and set it in front of her. I left the kitchen to do something and heard this awful cry coming from her. I ran back thinking she'd hurt herself, choked.... No. She was upset because, "There are peanuts in my peanut butter!" Needless to say that was the last time I bought crunchy instead of smooth peanut butter.
#4
Lady sent her burger back, because it had sesame seeds on the bun, which she insisted are ‘made from pork’ and she didn’t eat pork…
We all started doubting our own sanity after a few minutes of back and forth, but rest assured folks, there is indeed no pork in sesame seeds.
Geeki Nikki 3 years ago
Two dumb people get together. Fall in love and make a baby...
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S 3 years ago
I want to hear the argument from the person who convinced her that they were made from pork...
Micah 3 years ago
I hope that it was a joke/prank they forgot to resolve. "[Through bouts of laughter] Oh man, I told her about that 10 years ago. Wait, don't tell me she still believes it!?"
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phil blanque 3 years ago
You know how amusement rides have a sign that reads:"If you are under this height, you cannot ride." Maybe restaurants need a sign that says:"If you are under this IQ, you cannot dine. Go to McDonalds."
Nicole Weymann 3 years ago
The most generous explanation would be that someone explained it to her tongue in cheek and she didn't get the joke.
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Sawyer Kidder 3 years ago
Sadly, I’m allergic to sesame seeds (i found out when i blew up from eating a whopper at Burger King!)
Fear of food poisoning is another common reason customers return dishes. Apparently dining out poses double the risk of food poisoning that eating at home does. Certain foods are much more likely to make us sick, however, so choosing to prepare those foods at home may be best for nervous restaurant patrons. According to the CDC, raw or undercooked meat and eggs are the top foods to be wary of when eating out. They also warn to avoid lukewarm food, especially at a buffet or salad bar. "Cold food should be served cold, and hot food should be served hot". Some of these difficult customers mentioned on Reddit should have been thanking chefs for sending out scalding hot soup; they just didn't want anyone to get sick!
#5
Someone sent a meal back because it “didn’t taste like anything” and it turned out they had Covid.
Stannous Flouride 3 years ago
Lately, when I smell something bad my first thought is, "Well, no Covid at least."
Ashley Schriber 3 years ago
Unfortunately, the omicron variant isn't causing this symptom as much, so you can't rely on on that.
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Jon Steensen 3 years ago
Yeah people complaining about scented candles with no smell has become a major problem too. I didn't loose my taste when I had covid, however sometimes things just tasted like someone had added peper to it... and that definately does not go well with everything. Especially orange flavored yoghurt with pepper is a weird combination (do not recomend).
Clan Leader 3 years ago
That was how I found out all three times. Butter chicken tastes like cardboard? Is Covid
Raven Hayden Rudnik 1 year ago
I would blame them but I went to the Shop selling fancy candles ans I was like. Why this smell sooo dull? I will try another. Nope. Another? Nothing. Ohhhh
#6
Sent out two 1lbs mussel dishes to the same table. In a rich cream sauce, topped with frites.
Those mf's COUNTED the number of mussels on each plate, AND counted the fries. The server tried to explain that its weight based portions, and also that fries are kind of a guesstimate portion and no one is being ripped off here. They weren't having it.
Oh, you bet I made that insane person two extra mussels and the other lunatic 6 extra fries. They never returned, which is nice.
Stannous Flouride 3 years ago
You'd only need to swap 3 fries and one mussel from one plate to the other to make them even.
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Julie Richardson 3 years ago
I actually laughed out loud at that one, thanks 😂😂
Load More Replies... Celtic Pirate Queen 3 years ago
Wow, that is beyond petty. Which weighs more - a ton of feathers or a ton of bricks?
Nancy Lynch 3 years ago
You have two extra mussels? Put one on the other plate. Six extra fries? Ready? Yes. Give over three fries. You're even now.
Cornell Tramontana 3 years ago
Sounds like they have CDO. That’s OCD with the letters in alphabetical order.
MacintoshID 3 years ago
What is sad is that this duo probably does this a eat place they eat at and then expect others to fully understand why they complain.
According to Lindsay Mattison, a former restaurant chef, there are acceptable times to send a plate back. (And to put anxious readers at ease, she has "never worked in a kitchen that deliberately messed with the food or added unsavory ingredients to a re-fired plate".) In fact, she says that she much prefers a customer giving her "the opportunity to make things right instead of writing a bad review about the restaurant later".
#7
Some lady sent her Impossible burger back because it "tasted too much like meat"
B*tch that's the POINT but okay.
She then proceeds to order hot dogs.
Tamsin Far 3 years ago
Well, yes, it IS the reason why nowadays as a vegetarian at most places you can't order a veggie burger any more - a few years ago even McDonalds had a very delicios veggi patty made out of vegetabels and... stuff, I loved it. Now they all use this fake meat which indeed tastes too much like meat for my liking. Wouldn't send it back though if it was clearly labeled on the menu.
Carrie Smith 3 years ago (edited)
Subway used to have a veggie patty sub that (even though I'm not a vegetarian) I really loved to get with some of their sweet onion teriyaki sauce and veggies. Oh man, I miss it so much. The Impossible Burgers probably taste too much like meat because they cook them on the same grill as the meat burgers. You have to specifically ask for it to be cooked separately and even then they'll usually just put it in the microwave.
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Archer Harris 3 years ago
Okay so this is a pet peeve for me, why do vegetarians or vegans make food that looks or taste like meat? I had a friend that would have veggie burgers. I just don’t understand.
Chris M 3 years ago (edited)
Because it tastes good and it doesn't (directly) harm any animals. Meat is delicious; I'm vegetarian for ethical reasons. And why do you care what I eat? I've never criticized anyone for eating meat, but omnivores are always criticizing me for not eating meat.
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Klas Klättermus 3 years ago
Does impossible burger really taste like meat? I very much doubt it but if it does I would consider trying it once
abby smink 3 years ago
I had one yesterday and it was pretty dang good. (eat meat , but it just happened to be a vegetarian restaurant I enjoy)
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clairelise@pacific.net 3 years ago
While I get that Beyond burgers are supposed to taste like meat, I love beef burgers, turkey/mushroom burgers and several types of veggie burgers that don't resemble meat. If I want one, one if the other two SIMPLY IS NOT WHAT I WANT. If my veggie burger tasted like beef, I might order a nice loaded up hotdog instead for sure...
#8
In my brief stint in the FOH, I had a lady complain that the water from the hot water spigot on the coffee machine wasn’t hot enough for her tea… so I brought some water to a boil and gave it to her and that still wasn’t hot enough! Ma’am, do you want steam? Cause this is the limit for water as a liquid. One of the many reasons I switched to the kitchen, away from humanity.
StarmanWaitingInTheSky 3 years ago (edited)
This was a common complaint at Tim Hortons even though the water is unreasonably, overly hot. Sometimes people just wanted straight boiling water from the tap that's on the tea maker. It made the cup way to hot to touch, so I had to grunt it to the demanding customer, usually an old man. He would just grab it like it was nothing. I have a theory that maybe it's either many years of work working in mechanics or construction, or with age that people have weakened nerve systems that make temperatures feel milder than they are.
Sinkvenice 3 years ago
What is FOC an acronym for? Also, that lady must have an asbestos mouth.
ChimeraBubbles 3 years ago
I was taught that hot water from a coffee machine isn't hot enough for tea, which needs to be juuust off the boil. Even if that's true we tea-drinkers are used to that by now surely, and there's no need to be an ass about it.
Alex Boyd 3 years ago
Yeah, that was my thought. The customer was objectively correct (at least the first time), but it's like that pretty much everywhere; either live with it or order something else.
Load More Replies... cybermerlin2000 3 years ago
I love the café in our town centre. The owner won't take any bullsh*t. He has had many stupid complaints and his answer is usually "Don't be a twat" followed by "F*ck off" but he also uses other phrases such as "Get your head checked, the brain isn't fitted right" and "Don't engage your mouth until your brain is in gear" one of my favourites is when he pointed at the door to someone complaining about boiled new potatoes not being vegan and saying "Complaints department is out there, turn left and keep walking until you fall into the f*cking river"
#9
Sent back their iced vanilla coffee because it was brown; vanilla is white.
Loki’s Lil Butter Knife 3 years ago
Sometimes I wonder how these idiotic people manage to function. Do they have to remind themselves to breathe. Now inhale....now exhale. Now put one foot in front of the other.
Mermaid Elle-Jaye 3 years ago
I can deal with the food people …. I quit barista for a reason and hats off to you guys cos f**k me you deal with more idiots than the kitchen and floor 😂 👏 especially cafe workers, you guys are insane 💕
So when would Lindsay send a plate back? If the dish is simply wrong, no need to suffer through it, she says. "Politely point out the mistake to the server and ask for the dish you actually ordered." Receiving a cold plate (when it was supposed to be hot) is also a valid reason to send it back. As previously mentioned, nobody wants to go home with food poisoning. "Not only will it taste off, but it could actually present a food safety issue," explained Lindsay.
#10
Someone asked for a full refund when I worked at Taco Bell because I was too chipper at 2 am and they, "didn't like my face"
And i was like WTF!! 3 years ago
To high five...in the face... with a brick... by a Hulk... twice
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Keisha Washington 3 years ago
I'm sorry but this face was issued on the day of my birth. Would you like to speak to the owner? My mom walks into the room...
Autumn Artemis 3 years ago
Oh sorry, how about my finger instead? Particularly this one here in the middle-
KariLovesHerKat 3 years ago
My best friend won't stay over in my house anymore because I'm too happy in the morning and my face and happy demeanour annoys her 🙂
face be drawn lmao 🇺🇦🇺🇦🇺🇦 3 years ago
"i'm not serving you." "why?!" "i don't like your face." *new objective SURVIVE*
Karl Leaning 3 years ago
perfectly valid! being too chipper at 2am is a crime against humanity 🙃
Karen Violette Cubbison 3 years ago
LMAO! So glad I wasn't drinking anything because it would have been SPEWED all over my keyboard!!!!
#11
We have a vegan burger named Crispy NO Chicken. Its soy based but made to imitate chicken. It's listed under our "green" family burgers, distinctly away from the chicken. People come and ask for a vegetarian/vegan burger. I start listing the burgers but as soon as I say Crispy NO chicken, without fail, they start arguing with me that it's not vegan because it has chicken in the name. "It's a soy based patty" "But it's called chicken!" "Yes, it's imitation chicken." "But then it's chicken!" One vegan even rushed to me in a frenzy, one bite taken out of her No Chicken, accusing me of serving her chicken "No, it's imitation chicken" Had to gather up all my coworkers, which one by one, had to look at her burger and confirm that it was indeed our vegan patty. Don't even get me started on the vegan nuggets.
phil blanque 3 years ago
I have to object to the vegan nuggets. You may find some vegan customers to be annoying, but please...do not turn them into vegan nuggets.
Bender Bending Rodríguez 3 years ago
Are vegan nuggets considered vegan or meat product?
Load More Replies... Mermaid Elle-Jaye 3 years ago
I genuinely HATE people who think we work in restaurants just to f**k with peoples food or s**t on religious/cultural food related things.
#12
I’m here to confess. I was 19 and pregnant with my first son, I ordered a turkey sandwich and sent it back because the turkey was ugly. (It was sliced roast turkey rather than processed deli type turkey.)
I blame my 19 year old hormone riddled brain. I’m 48 and still ashamed. I worked as a server starting at 15 and worked in kitchens as a line cook and FOH off and on since. I’m so sorry to my fellow kitchen staff and FOH. I will continue the self-hatred until my death.
Clan Leader 3 years ago
Well at least you matured. Nothing tasted or looked right when I was 19 and pregnant either
WoodenLion 3 years ago
me being a guy know how much i had it together when i was 19. now that i am much older i realize just how much i was wrong. i cannot imagine being 19 with a baby in me.
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Kookamunga 3 years ago
"I heard what you said, ma'am - you're no looker yourself." ugly-turke...337bed.jpg 
Rahul Pawa 3 years ago
I hope this person learns to forgive herself. She doesn't need to repent for life for one incident. That kind of shame is not helpful to anyone.
Leah Reid 3 years ago
Okay.. okay... being young is one thing. But rest assured that pregnancy can take women to different dimensions. We have baby brain and that is a real thing to a lot of us. We aren't completely in control of ourselves. We have extra hormones and growing a full human. I feel like anyone that's pregnant and does weird things gets a pass. Pregnancy can be insanity for some.
Marissa Taylor 3 years ago
ehe to be fair least it was pregnancy brain. when i'm on my menstruation food that i usally love to eat looks and smells disgusting so i get it lol
On that note, if your food was prepared improperly, such as over or undercooked, it's okay to send that back too. Especially "if you’re at a fancy restaurant paying top-dollar for your meal, don’t be afraid to insist on the temperature you ordered," said Lindsay. This commonly happens with steak, but the same goes for preparation of other meats, fish and eggs. In the case of undercooked chicken, Lindsay warns, definitely don't take a risk. The kitchen needs to know if they're serving salmonella on a plate.
#13
The clam chowder that they got was cold.. we didn't sell clam chowder they got it from some other restaurant.
Withered Warrior 3 years ago
To try and trick the store into giving them free food, no doubt
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Sander 3 years ago
The most aggravating thing about this is they have voting rights and are allowed to have children.
Sinkvenice 3 years ago
It's precisely situations like this which has always made me think people should take a series of some sort of tests before they can have children.
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Lulu 3 years ago
I work in retail and a colleague welcomed some customer that always came to the shop. This customer said she bought a few cosmetic items from our store that she wanted to return but didn't have the receipt anymore. My colleague asked our boss and everyone decided to trust this particular customer because she always visited the shop and was very friendly. She got her money back (some 150 euros) and a little while later everyone realized our shop didn't have those cosmetic items she pretended to have bought from there. She got 150 euros just like that
Hannah Bridges 3 years ago
Genuinely this was the first one to make me laugh to tears. Because picturing the staff's reaction and wondering the motive of the customer is just too hilarious. Honestly wtf.
Shadow Fire Opal 3 years ago
How is that even meant to work? Like was their plan to steal soup from said other restaurant then come back say it's cold the get free food but going all Karen about it? I mean. It's the only thing I can think of
Patty Herbert 3 years ago
So they waited for you to deliver an empty bowl and they proceeded to pour steaming hot soup from what, a bag in their purse(?!). Ohhhhhkaaayyyyyy.
#14
Woman comes in to my sushi/hibachi restaurant and ordered steak tartar and then sent it back because "why would give me a plate of raw meat?! I wanted it well done! I'm calling the health inspector about this. You can't serve paying customers raw meat like this!" Another one, back in high school I worked at Dairy Queen, and had a woman demand a refund for her entire $50 order because I couldn't put a lid on an ice cream cone "so it doesn't make a mess while I'm driving home. Obviously, that wouldn't work so I offered to make it in a sundae cup with a lid and give her the cone on the side. I offered to make the cone and put it in a parfait cup with a lid. No. She wanted me to put a sundae lid on a cone. I'm the oldest of 5 so at least half my blood cells are actually malicious compliance so I said OK, made her cone, grabbed the lid, and held eye contact while I put it on the cone and handed it to her. She immediately started screaming about how disrespectful I was and that I ruined her food and she wanted to see the manager and a full refund... I just grabbed my boss, told him what was up, and he (politely) told her that if she didn't want to eat the food she ordered that she could go eat sh*t. He husband eventually came looking for her and dragged her out while apologizing to everyone.
Cactus McCoy 3 years ago
Some people just deserve to be buried in a ditch next to a dirt road.
ACatInPandasClothing 3 years ago
press f, u, c, and k to pay non-respects
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Sarah Kathrin Matsoukis 3 years ago
at least the husband knew whats up and removed her, feel bad for him.
Leoninus Fate 3 years ago
if she had a waffle cone, she meant for the lid to be placed on the bottom {like a soda lid with the cone pokeing through the bottom} this is a common thing at my DQ for people driving cause it drips on the lid instead on their lap
Alex Boyd 3 years ago
If that was what she wanted, it seems like she could have, you know, communicated that somehow. Or just asked for the lid and put it on herself, when it became clear that the employee didn't understand.
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#15
Had chicken wings sent back for 'tasting like chicken'
They did not get a replacement.
Francisco Manuel Teruel Gutiérrez 3 years ago
Because industry modified my palate and I just can't deal with real flavors.
Marissa Taylor 3 years ago
well considering everything else tastes like chicken this seems fair lol
Lastly, Lindsay notes that finding a foreign object on your plate or receiving food that's simply inedible are two more reasons to return a meal. As horrific as it sounds, sometimes "a stray hair, a bug or something gross like a Band-Aid finds its way onto your plate". As far as deeming your meal inedible, Lindsay first sets some ground rules: "don’t eat all but one bite and ask for a new dish because you didn’t like it". "But if you’re a few bites in and the food is inedible, it’s always fine ask for a replacement meal," she says. "It might not be about personal preference; maybe the cook accidentally added too much salt or one of the ingredients has gone bad. Sending it back lets the chef taste the dish to see if she thinks it should be modified or changed."
#16
I once watched a woman get in a screaming match with every single person on staff from her server all the way through BoH to the GM that finally kicked her out, all over a "hair" in her food. No matter how many times it was explained, she did not understand what corn silk was. Even after the meal was comped she demanded they admit it was hair and apologize for gaslighting her. Her date got up and left her there somewhere in the middle of the argument with the head chef. This was an extremely upscale restaurant on a spa resort. How this woman had never seen whole corn before in her life is beyond me.
Synsepalum 3 years ago
I worked at a Nepali restaurant for years, and we would routinely get people complaining about leaves in their food. They were bay leaves.
Dana Ondráčková 3 years ago
A guy came to us with Long Black hair And complained he found this in his food. The only people There was my sister manager with military short hair,me with short brigh Red And blonde cook. His friend had giant Black afro
Lakota Wolf 3 years ago
I’m gonna go out on a limb here and guess the dish was supposed to have the corn silk on it, perhaps as a garnish/decoration. OP mentions the restaurant is upscale (where they may have fancier dishes with unusual garnishes), and OP also does not mention that anyone on the staff apologized for the corn silk accidentally being in the dish.
Load More Replies... #17
FOH here. “Could you explain the sausage wrapped egg?” (Scotch egg with description on menu) “Yes, it’s a soft boiled egg wrapped in sausage” “Does the sausage have meat in it?” “Yes.. the sausage is meat.” Customer orders scotch egg and another dish, food is fired. 5 minutes later customer waves me down: “Can you cancel our food, we’re going to go somewhere else, we’re vegetarian.”
#18
We used to sell freshly baked bread as a sharing loaf. Customer complained that it tasted like it had been in an oven...
robman1ok1 Hernandez 3 years ago
I want know what kind of bread they've been eating their whole life.
Some of the responses on Reddit included vegetarians sending back dishes with meat because they somehow forgot their convictions or didn't realize what they were ordering... As with allergies, being transparent with restaurant staff about dietary preferences is the job of the patron. From personal experience, I have found it's much easier for everyone to be on the same page if I just ask exactly what the vegan options are. Servers are usually helpful and accommodating, and having this conversation before ordering almost guarantees I receive what I wanted. It is much less embarrassing to ask questions when browsing the menu than to sheepishly admit when the food arrives that you didn't know what prosciutto is.
#19
Someone sent back eggs Benedict because the hollandaise was "too flavourful"
Lakota Wolf 3 years ago
Me too! Met some old co-workers/friends for breakfast yesterday and when I saw Eggs Benedict on the menu… decision made, no need to hem and haw XD
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Lyra Sis 3 years ago
I have had this happen at home. I make my BB-Q sauce from scratch and my best friend had some turned up her face and said "OMG is that what an explosion of flavor in your mouth feels like. I don't like it. My mouth can't process all those flavors. I like bland food like a good grit" I just shook my head
Jayne Kyra 3 years ago
I had a small pack of Hollandaise sauce in my fridge for about a month now and no idea what to do with it because I suck at cooking. Can I just toss it over spaghetti?
Scp_049 3 years ago
I just typed lyrics from the fnaf song called "You belong here" starting from where it says "My name is Eggs Benedict"
Load More Replies... Scp_049 3 years ago
"MY NAME IS EGGS BENEDICT BUT I WONT BE WORKING THE BREAKFAST SHIFT THIS JOB HAD NO PREREQUISITE DOES THAT MEAN I SHOULD'VE BEEN HESITANT INSTEAD OF JUST ACCEPTING IT CAUSE IM DIGGING UP A COUPLE SKELETONS WITH ARTIFICIAL INTELLIGENCE" Part of JT Music's fnaf song called "You Belong Here"
PurplePirate5 3 years ago
I BETTER QUIT NOW, TO HELL WITH THIS. NOPE I CANT NOW, TO LATE THIS ELEVATOR IS GOING DOWN TO MY GRAVE LOOK AROUND NOT A SOUND CAN ESCAPE IM FREAKING OUT IM HOW MANG HOURS AWAY? AAH FEELS LIKE IVE BEEN DOWN HERE FOR DAYS THIS FREE PIZZA VOUCHER CAN AIT, NOT GONNA LINE NOT PROUD OF THE PAY, HEY BOSS HOW BOUT A RAISE? A MECHANICAL CLOWN WITH A POWERFUL GAZE, LOCKED IN A COFFIN BOUND LIKE A SLAVE, TRY COUNTING THE PLATES COMING OUT OF HER FACE. HAS SHE FOUND ANYWAY TO GET OUT OF HERE CAGE? MAYBE (WHAT?) THERE NOT TOO BAD BABY (YES?) JUST STOP RELAX. SORRY THAT I CANT HELP YOU OUT, YES YOU CAN ILL SHOW YOU HOW! (Legit did that from memory lol)
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Jon Steensen 3 years ago (edited)
Making real Bernaise is a delicate balancing act. Just preventing it from going lumpy can be a challenge in itself, but making it taste right is really tricky, as it takes just the right amount of vinegear to get the balance correct. In the begining when you add it, you cannot really taste it, so you choose to add just a tad more, and BAM! the vinegear drowns out all the other delicate tastes from the onions, the butter and the tarragon. I haven't made much hollandaise, but since it is basically a bernaise that is spiced a bit differently, I can imagine that it is similarly with the lemonjuice. If you add just a little too much of it, that is all that the hollandaise will taste like, and it will be too powerful (read sour) in its taste, completely skewing the delicate balance of the other aromas of the dish. I am therefore of the opinion that a hollandaise that is to powerfull in its taste could be valid reason to return the dish, as the sourness could completely spoil the overall impression.
Celtic Pirate Queen 3 years ago
In all honesty, I understand this. I ordered EB at an upscale restaurant on a recommendation and the Hollandaise was so lemony, I couldn't eat it. The server looked at me like I was some kind of country bumpkin for complaining. It was awful. I've had better sauce from a jar.
#20
A guy got mad that he felt he was served “too much food” since his portion of brunch potatoes was bigger than the table next to him. He asked to speak to the manager (me) to complain about it and made me take his plate back and bring it out with fewer potatoes
Furmama0501 3 years ago
If I got more potatoes I would be over the moon! I may have a weakness for potatoes :D
Jo Johannsen 3 years ago
He could have just stopped when full. But nope, waste the whole plate.
Suzanne Haigh 3 years ago
Perhaps he was on a diet nd you were maliciously attempting to spoil it?
#21
Years ago, my brother and I worked I. The same kitchen. I was FOH expo, and he was BOH expo. Server brought back a pasta dish and said customer said it didn’t taste right. I looked at my brother and handed him the dish. He put a new pasta bowl on top of the returned pasta, flips it over, wipes the rim and regarnished it and I sold it back to the server. Customer says it tastes perfect now Haha
SoozeeQ 3 years ago
Good trick. Particularly when there was nothing wrong with it. At least they didn't throw it out and make a new one.
Bexx 🇺🇦🇺🇦🇺🇦 3 years ago
I’ve actually done this a few times! We had one customer who would send any and every dish she ordered back the first time. We eventually figured out she just wanted to feel right so I just replated her food. The smug look on her face every time was hilarious. “THAT’S better.”
Load More Replies... Tatiana Kouzmanoff 3 years ago
So, nobody bothered to taste it, and you reserved the food to a person who was probably too polite to tell you that it wasn't right AGAIN, and had to suffer through a crappy meal. Please tell me the name of your restaurant so I can avoid it.
Grace Noyes 3 years ago
I've never worked in the food industry, but several of my cousins do/did as well as one of my sons. I think "expo" is shorthand for expediter, the person who makes sure plates go to the correct servers. Please correct me if I'm wrong.
Lakota Wolf 3 years ago
Expo in a restaurant can mean the person who reads orders to the kitchen, or the person who puts the finishing touches on a dish before it’s given to waiters to take to the customers.
Load More Replies... robman1ok1 Hernandez 3 years ago
I hate it when people do that.... freakin annoys the s**t out of me. Idiots
Kelsey Cirmotich 3 years ago
Well, it could be that the customer felt bad sending it back the first time. It's rare anyone sends something back a second time.. i kniw this as a FOH, BOH, and customer
Pudgy Panda 3 years ago
Used to happen all the time with cocktails when I worked in a nightclub. Bartender would shake it up again, put in a new glass and garnish it. “Uhmm, much better now”.
One reason not to send back a meal is to avoid wasting it. Food waste is a prevalent issue worldwide, being responsible for 6% of global greenhouse gas emissions, but the United States is the worst contributor. In the US, up to 40% of all food produced is thrown away, causing food to take up more space in landfills than anything else. Typically, the issue is addressed at a household level, but restaurants play a part as well.
#22
My friend had someone send back a Caesar salad because "it wasn't warm." Nuked it in the microwave, they were very happy.
Kady LaHaie 3 years ago
I used to have super sensitive teeth and nuked salad all the time. Could never get them fixed because a dentist visit costs more than a used car. In my late.40s I could finally afford to have 9 teeth pulled thanks to Obama care! Now I can chew cold things without horrible pain.
Brivid 3 years ago
Dental problems should be covered under regular health insurance. If you have an infected tooth it can kill you if left untreated. How is that not health related?
Load More Replies... Mermaid Elle-Jaye 3 years ago
I’ve also met the warm salad people, they are weird; and by warm it’s about tepid, it’s not like the lettuce is wilted.
#23
A woman sent back her pancakes because she found a long black hair in it.. My hair is short, blonde and curly at the time. The guy who made the pancakes had a shaved head. No one else handled her food, but guess who had long black hair? Her..
Manager just shrugged and said make her new ones.
Mermaid Elle-Jaye 3 years ago (edited)
It’s just what you do as a good manager, it’s annoying but it beats having a Karen make a huge scene and ruining your night and flawless service for other guests for one moron.
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Wistiti 3 years ago
I would take her plate away and just take off the hair.... flip them a bit on the pan and give it back to her.
Olivia Sorenson 3 years ago
thats smart i do that with my little sister all the time
Load More Replies... Catarina 3 years ago
I once had an asian girl complain about a hair in her plate. The hair was straight and black. We All had blond hair and the cook's hair was white as Snow 🤷
Olivia Sorenson 3 years ago
thats so wasteful... i wouldve just told her to shove it up her butt if she didnt like it
#24
Was working at a vegan restaurant and had a customer send back his food because it "tasted too good" and must have had something non vegan in it. Apparently, the customer just sat at the table pouting while everyone else enjoyed their meal.
Virgil Blue 3 years ago
I have worked (making packaging) for a reform company that made vegan cookies. I asked him why they were a bit bland tasting. He told me they did a rest and most vegans picked the blander ones because they assumed real vegan stuff had to be less tasty. Psychology can be weird.
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Mermaid Elle-Jaye 3 years ago (edited)
It’s like some people don’t realise the kitchen is made up of people often from so many places of the world and heaps of them have vegetarian & vegan backgrounds culturally, like Indians, a lot of Iraqi chefs I’ve worked with and the nepalese. They make great vegan dishes and you can’t tell half the time cos it’s so good. They must live on vegan processed foods in the grocery isle, they seem to not have experienced flavour
Sean 3 years ago
i feel like this is exactly the type of person that is just vegan to feel morally superior
Chich 3 years ago
I asked one how they felt about the herds of buffalo, antelope etc that were wiped out to make way for the grain crops they ate. Pretty sure I ruined their sanctimonious day.
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BakedKahuna 3 years ago
Reminds me of a tweet I saw some days ago. Foodie: Vegan doesn't have to be boring tasting. College cafeteria: But it can be.
Certain cities worldwide, including New York and Paris, have implemented donation programs to minimize food waste. Even apps such as "Too Good Too Go", which allows restaurants and bakeries to sell leftover food at discounted prices, are rising in popularity. A study by Unilever found that most customers, 72% of them in fact, actually do care about "environmentally friendly disposal of food waste". And 60% of diners desire more transparency about the "sustainability practices of restaurants". While improvements are being made to combat food waste, every little step helps in reducing our individual "foodprints". Before sending back another meal, take a moment to consider where that food will end up next.
#25
Had someone send back a New York strip for being “too meaty.” Still can’t wrap my head around that one.
ArodTheHorrible 3 years ago
That is the beaty of a sirloin strip... if you want a fatty steak, pick a ribeye
#26
Had a lady send back her nachos that she ordered and received a week prior (she had ordered it to go). She had come in for dinner with her son, and she brought back the nachos, saying there wasn’t enough cheese on it and she didn’t like it much. Again, this order was from the previous week!
Siss Larsen 3 years ago
I seriously wonder what is wrong with people sometimes. Anybody tried that where I am working, I would prob just laugh at them
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Keisha Washington 3 years ago
Planning to eat week old nachos because they lack cheese is the least of your pending gastric adventures
cybermerlin2000 3 years ago
Make a new batch and then put them in the fridge. Now tell her to come get them next week
robman1ok1 Hernandez 3 years ago
Not important enough to take back that same day, not important enough for me to refund it.
ArodTheHorrible 3 years ago
She also has the rock that some guy threw at her in 1957. Boy, that guy is gonna get it if she ever sees him again!
#27
I don’t even know how someone could come to that conclusion…
One weird one that’s always stuck out was the customer that wouldn’t touch the purple carrots in the multi colored carrot side because that meant they were burnt. Chef went out to assure them that’s just their colour. Wouldn’t believe it
ChimeraBubbles 3 years ago
For most people there is such a gap between the growing of our food and what we buy and consume. I must admit I didn't know there can be different colour carrots until about ten years ago. It blew my mind and now I get rainbow carrots whenever I see them because they're fun to eat. Don't overcook the purple ones or they'll lose all their colour though.
Jon Steensen 3 years ago
The most absurd part is that it is the orange version of the carrot that is actually the outlier. It is artificially created due to the dutch people's lover of everything orange, due to Wilhelm 1th of the county Oranje fighting for the freedom of Holland.
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Seán Baron 3 years ago
Carrots were all different kinds of colours originally. The reason they are mainly orange now is because of Dutch farmers who made them orange to honour the Dutch Royal Family, the House of Orange.
Valisbourne Spiritforge 3 years ago
I never heard of a purple carrot before. I'd try it in a heartbeat, but it's new to me.
Lakota Wolf 3 years ago
There are white carrots too! And yellow! And red and black! XD If you ever get a chance to try them, go for it! They all have slightly different tastes, but they’re all amazing. Fancier grocery stores sometimes sell bunches of rainbow carrots.
Load More Replies... Celtic Pirate Queen 3 years ago
Most carrot varieties are NOT naturally orange. Try growing your own sometime. I was pleasantly surprised.
weatherwitch 3 years ago
Carrots were originally purple before they were orange. I'm sad but one of my favourite books is the Heligan Vegetable Bible which goes into the history of vegetables. Our ancestors wouldn't recognise our modern veggies appearance but at least they knew how to grow them, 🙄❤️
Working in a restaurant is by no means an easy job. Whether you're the chef churning out dozens of meals at a time or a server darting between the kitchen and hangry customers, the environment is quite stressful. While the customer may always be right, they can still be obnoxious too. When mistakes happen and you do need to send something back, remember to use your best manners. And please don't cite one of the silly reasons on this list.
Have you ever worked in the food service industry? We would love to hear about any ridiculous customer requests you received in the comments section!
#28
Worked at seafood restaurant, had a “grilled salmon Reuben” on the lunch menu. Lady at the bar sent it back immediately because she didn’t know it had fish on it.
Celtic Pirate Queen 3 years ago
How does a grown person not know that salmon is fish? (Although a Reuben with fish sounds disgusting).
Jo Johannsen 3 years ago
I'm still wondering if the salmon Reuben had sauerkraut on it? **shudder**
#29
I had a rare steak come back because it "looks cold inside." Gave me a chuckle.
A B C 3 years ago
Looking cold inside, you mean? After reading this thread, I'm somewhat sure my emotional temperature has dropped a few degrees.
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jon gilbertson 3 years ago
i don't miss cooking steaks for guests ONE bit. we actually had to paperclip a picture to the menus showing what the difference is between the temps.
Jeff Striks 3 years ago
People often forget that rare does mean cool center. Medium rare is warm center. But less-fancy restaurants often serve steak medium rare, even when rare is requested. So this one's more common than you'd think
John L 3 years ago
That's an interesting presentation. Don't think I have ever seen a porterhouse, served like that.
Lakota Wolf 3 years ago
Yeah, it kind of gives me the shivery horrors looking at that presentation. Plus, isn’t chewing meat off the bone yourself half the fun? XD
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Bill Rutledge 3 years ago
I sent a rare steak back once, because it still had ice crystals in the middle, so I’m on the fence about this one.
#30
Sent back a French onion soup for being "too salty, and just too many onions for me"
Francisco Manuel Teruel Gutiérrez 3 years ago
Also, too much stock... please bring me a hot dog.
Kelsey Cirmotich 3 years ago
And too mich cheese, i can't get to the broth! Oh. There's the broth, but i burned my tongue! Im suing you!!
Load More Replies... Monday 3 years ago
agreed...though complaining about onions in your onion soup will make people question your thought process.
Load More Replies... Donkey boi 3 years ago
To be fair, it's not supposed to be salty. It is supposed to be full of onions, but they are cooked slowly, and caramelized to give them a slight sweetness, and to stop them from being too punchy.
RafCo 3 years ago
It's always been salty when I've had it. And people with hypertension are supposed to avoid it.
Load More Replies... Jo Johannsen 3 years ago
Too salty would have been justified. Too much onion in onion soup...nOpE.
Loki’s Lil Butter Knife 3 years ago (edited)
Too salty is a valid reason to send soup back, however, too many onions in French ONION soup is just silly unless the soup was lacking broth.
Mermaid Elle-Jaye 3 years ago (edited)
People who have never had a real French onion soup always do this too 😆
John Otruba 3 years ago
Would practically kill for a bowl of Real French onion. Last one I ordered as a starter was NUKED TO DEATH
AnnaBanana 3 years ago
It's really easy to make. Just time consuming doing the onion part.
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Celtic Pirate Queen 3 years ago
I've had some French Onion soups that were so salty as to be inedible. They should be really hearty and oniony, but not overly salty.
#31
Had a gluten free grilled cheese come back because "the kid is a visual learner and it needs to be open faced." Nothing i've ever done has topped that. This was like 2 weeks ago.
Lakota Wolf 3 years ago (edited)
Very possible! Though it would have been nice if the parents mentioned that either beforehand (so staff could prepare it properly) or afterwards instead of saying the child was a “visual learner”, which is sort of a meaningless phrase in regards to eating IMO XD
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Snorkeldorf 3 years ago
And......the parent/guardian couldn't pull the two pieces of gluten-free bread apart?
Lakota Wolf 3 years ago
Have you ever tried to pull a grilled cheese sandwich apart after it’s been grilled? That cheese is like GLUE! XD Though imo the parents absolutely should have mentioned their child’s, uh, dietary schooling requirements beforehand, at the time of ordering :/
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#32
I might have an explanation for the sesame pork seeds. Maybe she bought toasted sesame seeds from a whole foods vendor and it was toasted in lard. Therefore the packaging would say it has pork in it. I can't think of anything else lol.
Jo Johannsen 3 years ago
I suppose that could be. I personally toast them in a dry pan; otherwise, they're fried.
BasedWang12 3 years ago
that would be frying though.... Usually they are dry toasted, but this is the only sense I can make from that lady as well
Lakota Wolf 3 years ago (edited)
Actually, scroll to the original sesame seeds post - a lot of us DID ask XD so there! You’re wrong! Ha ha! (How does the meanness of an internet stranger make YOU feel? Did you enjoy having it done to you?)
Load More Replies... #33
One of the managers at the place I work at came to the our restaurant and ordered a chicken quesadilla then sent it back cause it was too cheesy. When I’m saying I haven’t been right since, I’m underselling it. How can a cheesy tortilla be too cheesy? It’s in the name!! F*cking management
Tamra Stiffler 3 years ago
Section 2A., Paragraph 1 of subsection 6 of Caro's law clearly states: There shall be no instance in which a quesadilla can have "too much" cheese. Let the record reflect such henceforth.
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Leoninus Fate 3 years ago
I'm accused of this! not sending it back but saying when stuff is "too cheesy" I can't stand a lot of cheese in my food, So if your "cheesy tortilla" is 50\50 to me it's like 90\10 so I need that cheese reallllllllly thin {i do this badly with "tuna sammies" ...my aunt makes them, and I "LIKE A BABY" need super thin tuna and mayo on it.... everyone gets like 5 thick scoops on there's, i get half a spoonful, Its funny cause I have Pica too}
Lakota Wolf 3 years ago
Food preferences are legitimate! :) IMO a person who has them, and is aware of them, should always feel able to speak up to a waiter at a restaurant and ask if (for example) they can go “light” on the cheese. But your preferences are valid! I have many of my own as well. I can’t stand salt on my fries, I always order them with no salt, and my family looks at me as if I’m insane. XD
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#34
A woman once sent back her seared tuna because it tasted like....tuna. She ordered the exact same thing every day.
Mermaid Elle-Jaye 3 years ago
I feel for this one, I had a lady in Melbourne constantly do this to me too, she’d even find out which section I was working to harass me. My boss finally let me tell her I wasn’t ever going to serve her again, and find another restaurant or waitress to order off
Lynette Foxen 3 years ago
I've been in this position many times. When it happened to me more than twice I had to move beyond thinking that these customers, all patrons who dined alone, were just trying to harass me. Indeed, having to deal with someone who is intentionally causing trouble when you're too busy to deal with the BS can be justifiably anger-inspiring, but what I realized with my situation was that these people were choosing Me because I made them feel Respected and Heard. No, it's not OK to be used as Anyone's punching bag no matter how sadly powerless their lives feel to them, so I began laying down rules for "My House". I'd begin with "Hello [name], nice to see you again. I just want to let you know that we're very busy and wait times are a bit longer. Would you like the usual today/What may I get for you?" I'd also bring up the chronic issues and address them Before accepting the order. Many times they dropped it and just came in to dine with me in my section for snippets of chat.
Load More Replies... Deux 3 years ago
I've always heard that if fresh fish tastes too fishy then it isn't actually as fresh as claimed?
Candia Lee 3 years ago
I read that, too, but it seems a bit subjective. Some fish have more flavor than others.
Load More Replies... Leoninus Fate 3 years ago
oh, I just comment about this kinda thing! altho I wouldn't reorder everyday it if I couldn't get it like i wanted it {repost} ...my aunt makes them, and I "LIKE A BABY" need super thin tuna and mayo on it.... everyone gets like 5 thick scoops on there's, I get half a spoonful, It's funny cause I have Pica too
#35
Worked in banquets at a hotel. Server requested a vegetarian plate for a guest who didn’t eat meat. Made her a vegetarian meal, and the guest sent it back because she wanted fish. She didn’t ask for fish, she just thought if she said she “didn’t eat meat” we would give her fish instead. Fish wasn’t being served at that event. We made her fish.
SoozeeQ 3 years ago (edited)
She's not a Vegetarian then, she's a Pescetarian (Fish, but not Meat). Don't know why she just didn't ask for Fish at the start.
Jo Johannsen 3 years ago
If you actually talk to your server about your reservations, they can often help you make a satisfying choice.
Cactus McCoy 3 years ago (edited)
Yeah, as if talking to each other with words containing actual information ever solved anything. Next you will probably suggest LISTENING to the other person? Pffff., liberal tw@t you are. MAK AMERIKA GREAT AGEN! (this answer might contain bitterness that could be perceived as a personal attack. be assured it isn't.)
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#36
I had 2 gems in a pizzeria, The first one I got a chilli prawn pizza returned because it had spicy chilli on it. I guess the three hot red chillies printed on our menu weren't enough of a tell, let alone the name of the pizza. FOH manager gave in as always and comped her refire.. Second- menu reading error again, sort of.. it was a bbq pizza (had listed bbq onion jam as the base sauce) and the customer returned it to remove the onion topping as he was "deathly allergic" but he could eat the texture-less onion in the sauce when questioned... So I refused to refire that one because of "duty of care for his safety" / he was a f*ckwit.
Julia Mckinney 3 years ago
I don't know about that guy but I have an odd allergy to tomatoes. I can't have them raw but can have them after they're cooked in a sauce. I had this reinforced when I took a bite of a (supposedly) tomato-less sandwich during a night time road trip and had to have the driver pull over so I could throw up. I turned the light on and saw the tomato on the sandwich after my stomach started reacting to it.
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#37
Heirloom Tomato Salad had "too much tomato"
Loki’s Lil Butter Knife 3 years ago
The person was probably expecting soup akin to Campbell's which taste like sweet tomato ketchup.
#38
Ice cream was frozen. Also had a table that ordered one steak mid rare and one well done. Waitress got the plates the wrong way round and rather than just swap plates when they realised they insisted I cook two fresh ones. You can imagine how that went.
Jon Steensen 3 years ago
Ice cream can indeed be too cold. When it happens, it looses its creamyness, so you have to use your spoon like a pick axe to break loose a piece, and it cannot be "balled up" forming decorative scoops on the plate. Putting it in your mouth will give you the chills and can result in dentin hypersensitivity. Also as things tend to loose some of the taste as they cool down, eating icecream that is too cold (e.i. -18C comming straight from the freezer) can be a rather bland experience. All of that effects causes a rather unpleasant experience, and a good restaurant should know this, and serve it at the right temperature. The optimal point is just before it starts melting, so I guess that you can say that it should not be that frozen.
Lyone Fein 3 years ago
Honestly, I think this depends on who is eating the iced cream. For me, the optimal point is frozen, certainly much colder than just before melting. I do not get chills from eating frozen foods. I can taste them during their defrosting process, and this enhances my enjoyment of consuming them. The flavor just gets deeper and deeper as the food becomes warmer in my mouth.
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#39
Had someone send fettuccine alfredo back because it was "too spicy" lol
Chucky Cheezburger 3 years ago
If that's spicy, how this person drink water without crying from the burn?
ACatInPandasClothing 3 years ago
some people can have a reaction in their tastebuds that makes non-spicy stuff taste spicy. My sister has this.
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Powercat 3 years ago
I used to work as a tasting chef at a grocery store. Basically I was cooking actual food for customers to taste (instead of just handing samples of prepared food). I once made a very simple crab salad with lettuce and mayo. A lady complained for about 20 minutes that it was too spicy to her liking. There wasn’t a single spicy ingredient in that salad I can guarantee.
Ozymandias73 3 years ago
Too spicy?? Give her some pasta with milk on top then. GTFOH with that. Too spicy. Pfft
Nicole Trombly 3 years ago
I had a customer return the Caccio y Peppe (Sorry if I spelled it wrong) because there was pepper in it and pepper is just way too spicy to put on food….🤦♀️
#40
Had a fish come back because the wife insisted it wasn't fresh and the husband was supposedly a fisherman and also claimed it wasn't fresh. I live in Hawaii our fish we cook for dinner was usually swimming that morning.
Powercat 3 years ago (edited)
I’m extremely sensitive to meat/fish that isn’t 100% perfectly fresh. That fish could have been swimming that morning but if it hadn’t been properly refrigerated the whole time until cooking it will make me nauseous. Once at a restaurant I ordered fish and as soon as I took the first bite I immediately gagged. I didn’t make a scene because I know I’m more sensitive to this than most people and the fish was probably fine to eat for others. I just didn’t eat my plate and said nothing. The waiter noticed I wasn't eating and insisted to know what was wrong. I told her nicely that the fish wasn’t fresh enough for me. I didn’t ask for a refund or for anything else, just said that I wouldn't eat it. She then started to yell at me that it was impossible because all staff washes their hands (???) Sorry ma'am but there is no correlation between the staff washing their hands and my ability to digest. Turned out everyone at my table who had fish had food poisoning that night. I was the only one who detected that something was wrong but everyone got sick anyway.
#41
Lady sent food back to the kitchen so we could cool it down since it was too hot. Server just left it in the window for a few minutes and then took it back. I'll never be able to figure that one out.
Memere 3 years ago
Some people think because the plate can be too hot to touch, the food is too hot to eat, which can definitely happen. And it's truly no fun to try & eat a meal when you've burned your tongue on the first bite - it completely ruins the rest of the meal. Most restaurants will do just what this one did - set the plate aside for a few minutes to cool down, and then return it to the table.
#42
The most common for me is someone who got a chicken thigh. Dark meat is dark. Yes that's a vein. Bone in chicken has bones. And veins.
Ernesto 3 years ago
We're all happy to eat the steak, as long as we don't have to see the cow getting slaughtered...
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Memere 3 years ago
Same here. I just pick them out & push them to the side of the plate.
Load More Replies... #43
Too much chicken on the chicken sandwich, too much cheese in the mac and cheese, and the most recent one that actually upset me the most... some lady claimed her scotched egg was too runny......
Every day we stray further from our path.
Ozymandias73 3 years ago
Like saying my BLT didn't have any meat on it. Do you KNOW what you ordered? These things come like this normally.
#44
I was working cashier at a fast casual Japanese restaurant that had teriyaki bowls and sushi rolls. An older lady comes in seemingly in a hurry and asks for a recommendation on something she can eat easily while she’s in a lunch meeting. I recommend some rolls and she decides to go with the California rolls. She asks if they’re spicy and I tell her they are not. An hour later she comes back huffing and puffing telling me I told her it wasn’t spicy but that it was. I’m incredibly puzzled so I look at the food she brought back and I notice that the mound of wasabi on the side of the plate is gone. I ask her if she ate that whole thing and she tells me she did and that it was very spicy and that she’ll report me (?) and give me a bad review because she’s the editor of a food magazine. Again, I’m baffled and try to explain the situation but the stuff she was saying wasn’t making sense and nothing I was saying was getting through. I just wanted her to stop making a scene and leave so I gave her a refund. Other customers in the restaurant and I were all looking at me and each other shaking our heads.
Mermaid Elle-Jaye 3 years ago
A food critic/ editor who doesn’t know wasabi 😆 I hate the liars at work so much
Memere 3 years ago
Yeah, she was definitely lying about that - first, if she really knew food, she wouldn't have been asking for something she could eat easily in a meeting, she would have known a California roll would be best. Second, she also would have known the wasabi is treated like a condiment. Personally, I don't like hot spicy foods, but I adore wasabi on sushi, it's the best! It gives that bit of extra kick to the sushi without staying on the palate for hours.
Load More Replies... Geeki Nikki 3 years ago
How tf does a supposed editor of a food magazine not know what Wasabi is?
Jo Johannsen 3 years ago
I like what wasabi does for sushi, but would never use more than a pea sized portion in the dipping sauce.
Joel Strauss 3 years ago
In Japan, it's considered rude to put wasabi in the soy sauce. They do usually serve it on the side, though, so *shrugs*
Load More Replies... Jon Steensen 3 years ago
Oh I think a lot of people who do not know better gets a bad first experience with the wasabi. When you are not familiar with the Asian kitchen, you do not know what to look out for and how to treat the different parts of it.
Tamsin Far 3 years ago (edited)
Lol, poor woman - I think there were green clouds coming out of my ears when I was in a sushi restaurant last week and forgot that they would probably have the real stuff and not the almost tasteless green something which is the only wasabi paste option my store offers. So if she was new to this it was really a bad trap. On the other hand I can't believe the editor of a food magazin not knowing about wasabi...
Honu 3 years ago
I think it was pretty clear when she ordered that she knew nothing at all about Japanese food, so it would've been kind to warn her about the wasabi. I can get why it might have slipped the worker's mind, but that stuff can be pretty shocking if you're not expecting it. Clearly she is lying through her teeth about being a food editor, though. I lost any sympathy for her at that point. If she had simply been upset that she had a painful surprise with the wasabi and had behaved like a normal person with decent manners, I would've been a bit more on her side here. Lying and threatening kills that.
Loki’s Lil Butter Knife 3 years ago
I highly, highly doubt that's she a food editor if she doesn't know what the heck wasabi is.
SoozeeQ 3 years ago
Given that she specifically requested "not spicy", I don't even know why they offered wasabi in the first place.
Rod Egret 3 years ago
Most likely is was prepacked with the wasabi already in....
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#45
I worked at a BBQ place in Charleston, SC. Had a customer who insisted they knew all about BBQ. They sent the smoked ribs and chicken back because "it's pink, that means it's undercooked." They were pointing at the smoke ring.
Lsai Aeon 3 years ago
The pink ring around the edge of the meat. Like the other commenters have said when you smoke meat it's cooked for a very long time at a low temperature, creating this pink ring. It is not undercooked. In fact, this smoke ring is an indicator of it being smoked properly and having a great taste Smoke-Ring...82bd92.jpg 
Jon Steensen 3 years ago
Chicken should in general not be pink, but besides that, what exactly made them conclude that it was not fully cooked. Normally when something is undercooked, it is raw in the middele and cooked on the outside. This piece of meat must hav looked like that in the reverse, e.i. pink on the outside and cooked in the middle. How exactly did these "experts" expect that that could have happened? Was it cooked from the inside?
Chris Osborn 3 years ago
Also, people unfortunately confuse BBQ and grilled food, assuming *incorrectly* that they are interchangeable. Something, or anything cooked on the grill is not technically considered BBQ, but it has become a slang term in America- "let's BBQ some burgers today"; incorrect usage.
Lynette Foxen 3 years ago
If you pierce pink meat-Including Pork- and the juices run CLEAR it's Fully Cooked. Alton Brown, a professional chef, taught [some] of society that long ago.
#46
Sat next to a guy in an Italian trattoria in Rome. He sent back his pizza as he wanted 'normal cheese'. The waiter explained it was burrata and that it said so on the menu. Customer explained that he hadn't read the description on the menu and wanted a new 'normal cheese' pizza'.
Roxy Eastland 3 years ago
My heart goes out to Italian waiting staff having to deal with people expecting lasagne like the ready meal they buy for £1 from Iceland or complaining the pizza isn't proper because it isn't like the slice they can get cheap with free salad from a booth down town.
Memere 3 years ago
Seriously. I just don't understand people who travel to other countries & expect to eat like they do at home. Where's the adventure in that?
Load More Replies... Brandie Buckle 3 years ago
In the UK and years ago went to an Italian restaurant with another couple, one ordered a chicken dish and his partner ravioli, I think she expected it to be like a tin one and just pushed it round her plate, while moaning. I think if they had served her a Heinz one on toast she would of been happier.
Memere 3 years ago
I was introduced to genuine Italian food when I was very young - my parents managed an apartment building for my grandfather. An Italian family (the parents were immigrants) lived there & had a tiny restaurant in the city. O.M.G. - the food was fabulous! In my 20's, I dated an Italian guy & we had dinner every Sunday at his mother's house - she made everything from scratch, even the sausage. It was heaven, and to this day, Italian food is my #1 favorite.
BakedKahuna 3 years ago
Poor people. They don't know what they are missing out on. Burrata is a real treat. I love it with arugula, raspberries and balsamic vinegar 🤤
Francesca Annoni 3 years ago
Yes burrata everywere!!!! He must have been an idiot to send back a BURRATA!!!!
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Michele Ottone 3 years ago
Italian, here. Although burrata is indeed something heavenly, not everybody likes it on a pizza. In my case it's because I find it a bit intrusive, in terms of flavour. It's a matter of taste. Here, the Burrata alternative is quite common and it's no wonder someone mistake the "plain mozzarella" and burrata when browsing on the menu distractedly. Honestly, I don't think the customer behavior was picky or to be blamed. I'm not a difficult one when it comes to food, but this is something I could do. I'd blame myself and pay for both pizzas, though.
#47
I was working breakfast one day as the runner. Had this one guy come and sit down. We weren't too busy at the time, but just enough for this to be a pain. He had eggs Benedict and well done toast on the side. I put the eggs down and the plate of toast wasn't even on the table before he said it wasn't done enough. Okay fine, go back put it in the toaster again. The toaster is right next to the exit of the kitchen. Its now a healthy dark brown with lines of black. Went back to the table, and he sent it back again saying he wants it toasted more. Okay then. I put it through the toaster until it was all black. Went back to the table and again he sent it back. The chef noticed me with the same f*cking bread and said give it here, he put it on a hot plate, poured a bit of vodka over it, flambed the thing, and then gave me the plate to run. He gave me ten bucks after his meal and said he wanted to know what would happen if he sent back toast enough times. Prick
#48
Had a dude order "One cheeseburger, plain and dry." (This was the entire order, I witnessed it taken) and then bring it back complaining it wasn't plain and dry because it had cheese on it. The giant board menu lists cheese and hamburgers separately but even if it didn't what the f*ck. Thought the chef was going to punch him when he realized what the guy was saying. Not the weirdest I'm sure but this one still gets to me.
Leoninus Fate 3 years ago
you can, some McD's the cheeseburger cost less or has more meat, if you ask for a Cheeseburger "Just meat and bun" you get it as a plain hamburger at that price or with all the meat, if you ask for a cheeseburger, you get cheese and everything else, if you ask for it "dry and pain" you get just cheese, if you ask for it "plain" you get cheeseburger with catsup
Load More Replies... Lynette Foxen 3 years ago
My immediate instinct after reading just the line ~Had a dude order "One cheeseburger, plain and dry."~ was to think "So, you Do want cheese, but nothing else between the burger and the bun?" You get enough years of this kind of thing and you learn how to protect yourself from prolonged exposure to idiocy by nipping it before fruition. It's the newbies who get caught up in this kind of stuff, oftentimes.
Carol Emory 3 years ago
I had the opposite problem. Ordered a bacon cheeseburger plain. Got the burger and a bun. Took it inside to the cashier and she looked at the burger and yelled back "Carlos?!? WTF?!? If it's a bacon cheeseburger, you include the bacon and the cheese!"
Leoninus Fate 3 years ago
i have had this before, You order it cause it has more meat on it {or the McD's I go to do} but I don't like cheese, but if you order it, you get cheese with everything, if you ask for it Plain, they give it to you just cheese and catsup, if you order it Plain and dry, they give it to you just Cheese, If you order it "just meat and bun" they give you the cheeseburger without the cheese or anything, The fact that this guy didn't understand any of that means he was{is} a new worker under a year {after a year you kinda learn the codes for the burgers}
Lisa Shaw 3 years ago
This is right up there with the lady who orders a cheeseburger without cheese, when the order taker punches in a hamburger she loses her sh*t, so order taker changes it to cheeseburger with no cheese, so she pays a higher price for something she does not get!
Leoninus Fate 3 years ago
yeah gotta watch out, the McD's near me, is less for a cheeseburger than a normal burger, pulse the cheeseburger comes with double meat, but at a lot of others it's the other way around, she might have had one like I go to and was too stupid to listen
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TheEndIsNigh 3 years ago
I mean...I kinda get where the guy was coming from..if I ordered a plain, dry hamburger I would expect it to be just a patty and bun no matter where the cheese was listed on the menu
Cassie 3 years ago
My husband complained that my chicken chili was "too watery". So I made it with less liquid next time, but it was still "too watery". I kept trying again until it had basically no liquid in it, but he said it was "too watery and too dry". "How can it be watery and dry at the same time??" Bland. He meant bland.
#49
I once had a lady send back nachos because they had lettuce on them. She claimed to be allergic. I've had people complain wings came out too fast on a busy night. Yeah, we serve wings, by the time I'm putting your order in, all the cooks have to do is drop fries and toss the wings. We're kinda famous for this.
Powercat 3 years ago
One can be allergic to absolutely anything. When I was a kid I was allergic to purple colorant. Purple only. Adults often doubted me and thought I just didn’t like the grape flavour. Nope! Full on “get to the hospital right now” level allergy.
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Lost Panda 3 years ago
I've never had Nachos with lettuce, didn't know it was even a thing to be honest
Memere 3 years ago
Some "loaded nachos" will have everything possible on them, I've seen it on menus.
Load More Replies... TheEndIsNigh 3 years ago
As someone with a very real food allergy, it's weird to me that someone also with food allergies doesn't look at what comes in/on a dish or ask the waiter ahead of time. I've always found that if you're kind about it and don't act like a damn Karen who complains like they've never been to a restaurant before, the servers are actually really cool about it.
Virgil Blue 3 years ago
I have several food allergies and know,a lot of people who have them, but I have never met someone with serious allergies to basic lettuce. To the ice berg versions with the colours? Yes, but minor (think 25 min soft tingling)
Mermaid Elle-Jaye 3 years ago
No she would be another liar, I hate those people, anyone with a real allergy will state before they even sit or before they order, and discuss options to cater. A lying douche will do the above, order then make allergies the excuse for their own stupidity. You can tell them apart by a long shot
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#50
Customer sent back gumbo with all the okra removed because there were too many jalapenos(okra) in it
#51
Once we had a lady complain that her bowl was too cold. Let me be clear here. She had eaten a good chunk of the soup and said that she couldn’t continue because the bowl was too cold. We ended up just microwaving a bowl for 20 seconds and sending her some fresh soup. Seriously though, how do people think up these excuses.
#52
Somebody sent back salmon because it supposedly wasn’t done in the middle. Several chefs and temperature checks later, we find out that their actual reason for sending it back was that the middle was pink.
Jon Steensen 3 years ago
Salmon is a bit tricky to cook, as the margin between cooked and cooked dry can be quite narrow and hence you need an experienced chef to get it just right. Furthermore the tone of the fish does not change that much, so it can be difficult to notice the difference, especially for the untrained eye.
#53
Ice cream too cold. Not freezer burnt, not too hard or had thawed/melted and refroze, just it was too cold. After explaining to them it was not going to be a Mr Whippy in a cone but a quenelle. Too f*cking cold and it hurt her teeth. Either that or someone who ordered steak and changed to a salmon dish after it had gone out because they saw cows outside being herded up the road, but they were big tippers laughed at themselves and very apologetic so no hard feelings there.
MCMLXXIII 3 years ago (edited)
I'm guessing they've never been to a wier (if that's how it's spelled)
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#54
Lady order Mahi Mahi, sent it back because she remembered she's allergic to fish.
Roxy Eastland 3 years ago
Okay, I can sorta see how this happens (although why these people think they're entitled to have the restaurant pick up the tab for their mistake I have no idea). She may have recently been diagnosed with some food intolerances, so not a life threatening allergy - such as with peanuts - or one that causes immediate symptoms, and then have ordered the mahi mahi out of habit.
Mermaid Elle-Jaye 3 years ago
Tell that to the mahi mahi fillets that end up in the bin though, it’s annoying waste of life and food
Load More Replies... #55
Lady wanted rare prime rib, sent it back because it wasn’t hot enough. She wanted it like piping hot and bright red. Didn’t know you can’t have it both ways.
#56
I had someone send back two orders of fish because she didn’t know it was gonna cost so much. She though the second filet was a 1 for 1 substitute for two veggie side options that came with the entree
Trevor Nicholson 3 years ago
Ok but really, can we just appreciate how many people make absolutely bizarre assumptions out of nowhere instead of JUST ASKING and then it's somehow not their own fault
John L 3 years ago
It's along the same principal of, it's better to ask forgiveness, than for permission.
Load More Replies... Ozymandias73 3 years ago
Yes...let me sub another main dish for a side please at no extra cost.
#57
On the morning of oil change, fries were sent back because they tasted fishy. Wouldn’t listen to this is fresh oil talk.
Arthur W. Arre 3 years ago
Soybean oil can taste fishy because it has heart healthy fats in it-triglycerides I think.
#58
I was once in line at a Jamba Juice and the person in front me had the people blend their smoothie for an absurd amount of time because they wanted it extra smooth.
#60
Portion was too big. They didn't want to waste food by not being able to eat the whole thing. So they sent it back and asked for a smaller piece of fish, and could you please make everything else fresh too, since it will go cold while you are cooking the new bit of salmon.
John L 3 years ago
Yes.... yes they did. As long as "they" didn't waste food, it's okay. The way we fool ourselves is entertaining to see.
Load More Replies... cybermerlin2000 3 years ago
Most places will box up the leftovers and turn it into a takeaway. Hell, there's an Indian restaurant near me that brags about the portions being so tasty that you don't want to miss one bite
Memere 3 years ago
I would have grabbed a small plate, knife & fork, and cut the fish into a smaller portion right there at the table. Take it back to the kitchen, laughing all the way, then on out the back door & to my car.
Ernesto 3 years ago
Or just eat the extra portion right there at the table, then with your mouth full of food, say "Happy now?"
Load More Replies... #61
I got a baked potato back once because it was too starchy
ChimeraBubbles 3 years ago
To be fair some potato varieties can be quite starchy but I'd never send a baked potato back for that reason.
Memere 3 years ago
Yes, I've had potatoes like that - I just drown them in butter & sour cream!
Load More Replies... #62
The chicken salad was moist.
Jo Johannsen 3 years ago
Well, you know "everyone hates that word" - I am clueless who started that.
D20 Games 3 years ago
I love the word "moist". I love making people uncomfortable with it. Grow up.
Load More Replies... TheEndIsNigh 3 years ago
I'm gonna play devils advocate again and say that I kinda get that. I ordered a chicken salad sandwich once and it was just...juicy.🤢 like they didn't drain the water or enough of it out of the can and it was like chicken salad soup on bread. Blech!🤮
Thomson StClair 3 years ago
I can almost get that. There may have been too much dressing. My husband made egg salad yesterday and it was runny because he put in too much sauces.
#63
Sorry, I didn't realise the frittata wasn't vegan
TheEndIsNigh 3 years ago (edited)
Omg! I overheard this exact same thing at the restaurant we went to for Easter brunch. This girl ordered a frittata and then when the waiter left, her friend completely shamed her with that "oh my god how can you eat that and I'm so much more evolved than you because I'm vegan nonsense." When the waiter came she not only sent her frittata back, but acted like how dare they bring her what she asked for because it's not vegan!" (Mind you the menu CLEARLY stated that the dish was made with eggs, cream, and cheese for those with dairy sensitivity) B***h knew she wanted that damn frittata, and it looked hella good too. But no....she'd rather look all "woke" in front of her friend than admit it.🙄
#64
Medium rare burger ordered, split four ways. Roughly a 7 oz burger. 2/4 sent back because they didn’t expect us to actually cook it mid rare.
#65
Had a “Hearts of Romaine” salad (caesar) go back because it “has no actual lettuce! Like can I get some green leafs?!?”
ArodTheHorrible 3 years ago
The ribs are the heart of a head of romaine LOL. And oh, so good... I do like a nice mix of leaf and crunchier heart parts, though.
#66
Not enough shrimp in the tuna crudo.
ComfyPanda 3 years ago
Just going out on a limb here...but I'm guessing there wouldn't be any shrimp in this dish?? But this is me just spit balling here.
cybermerlin2000 3 years ago
Recipe for Tuna Crudo: 1 tablespoon extra virgin olive oil Salt One 8-ounce loin sushi-grade yellowfin tuna, cut into 1/4-inch domino-size slices about 24 slices 2 tablespoons lemon juice 1/8 teaspoon lemon zest 1 tablespoon brine from capers or caper berries 1 tablespoon chopped jarred hot Italian chillies, such as Victoria Freshly ground black pepper
Load More Replies... #67
Sent back a pizza (at a fine dining Italian restaurant) because the mozzarella was “too chewy”
jon gilbertson 3 years ago
i had a guy pull out a tape measure and measure the 16 inch pizza he ordered ToGo. 15 1/2 ". had to remake it. had to stretch the dough. awesome thing on a Friday night.
Lawrencium 3 years ago
Man, that guy must feel ripped off any times he goes to buy 2x4's...
Load More Replies... Lorrie Rothstein 3 years ago
People think pizza is the junk they buy in a pizzeria or the frozen kind
#68
it came out too fast and they wanted to have a glass of wine first
Rod Egret 3 years ago
This I can understand : for Europeans sometimes US timing is way too fast. While in the US, I often enjoy sipping on a cocktail before eating and I specifically ask to bring the food AFTER I'm done with my drink. The vast majority it's no problem but every once in a while I get my drink and my food within 2 minutes.
Geeki Nikki 3 years ago
Yeah I hate this. Or you order an appetizer and you're entrée comes out 2 mintues later.
Load More Replies... TheEndIsNigh 3 years ago
Do people not know that they can let their server know BEFOREHAND that they would like to have an apéritif so that they hold the order for a bit?
#69
Lady ordered a chopped salad (no meat) with gorgonzola cheese crumbles. She explained she couldn't eat cold food and "can you heat it up a little?" This wasn't me but my coworker. She had to straight-face her 'of course' and calmly walk away, I'd be laughing my ass off.
Yoga Kitty 3 years ago
I see no problem in this? Sometimes salad is served very cold. A few seconds in the microwave or oven and it is good to go...
#70
They claimed my mango sorbet tasted like fish. It didn't.
Jane Adams 3 years ago
If you're taking a certain type of antibiotics this can happen, I know cause I had this happen to me - the mango ice cream literally tasted like horrible fish ice cream to me but tasted just fine for everyone else when I was on antibiotics (maybe Keflex?).
John Carr 3 years ago
Lithium made butter tast horribly metallic to me.....and I love butter.
Load More Replies... Cactus McCoy 3 years ago
That's exactely what someone whose mango sorbet tastes like fish would say!
#71
The Creme Brulee was cold in the center, and burnt on top ( brown, not burnt).
Jon Steensen 3 years ago
I actually prefer my creme brulé hot, e.i. pour the sugar on it and put the hole thing in the oven, and let it heat up until the sugar caramellise. I know that a lot of people just take it straight out of the fridge, adds sugar and hit it with a torch which will leave the majority of it cold, but I don't think that it is the best you can do. However as this is common practice, I realise that it may be me who are in the wrong and would never dream about complaining about it being done like that.
#72
I am a brunch cook for a popular alpine themed restaraunt in my city, and we once had a guy send back a breakfast hash because it had fried eggs on it, and the menu didn't specify it had eggs ( I do understand the guy could've had an allergy), like it's brunch at an alpine place there's gonna be f*cking eggs on EVERYTHING
Roxy Eastland 3 years ago
I've never been in an alpine themed restaurants, but as an outsider I have to say that I don't think Alpine and immediately think eggs. Dairy, yes, but not chickens. So I think the fault is in the assumption that people know alpine means eggs on everything.
Lost Panda 3 years ago
I don't have the faintest what Alpine theme is and I wouldn't expect to be served something that wasn't specified on the menu, I'm on the customers side here
Joel Strauss 3 years ago
I don't think you're being fair. If the customer wasn't familiar with "alpine cuisine," he had no reason to assume that everything came with eggs. And if the eggs aren't on the menu, that might even be illegal.
kim morris 3 years ago
Far too many times I've ordered things, after reading the ingredients of the dish, and have it come out covered in chopped red onion, not listed. I'm allergic. I have to send it back, sometimes I can tell they make it new, sometimes they try to fool me and pick them off. That does not work. The onion juice is just as bad to me. List the damn ingredients. Especially when it's not just an herb, but an actual thing you have to chop, or crack, or cook to add.
Memere 3 years ago
I'm not allergic to onions, but I detest the red ones! And picking them off doesn't ever work for me either. That's why I've started asking questions when ordering & making sure there's no red onions.
Load More Replies... What do you think ?
jon gilbertson 3 years ago
I've got over 30 yrs working in the restaurant business. i wish that i had kept a daily journal over this stuff. i could write a tv series and retire. there'd be a lot cussing so i guess it'd have to be on Netflix
Rose the Cook 3 years ago
Had a tourist once hand back an empty ice cream wrapper for a refund because it wasn't the same as ones in her country.
Bored Turtle Princess 3 years ago
She really shouldn't have visited another country if she thinks every thing will be the same as her country.
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Thalia Lovering 3 years ago
I've sent food back twice. Once because there was rocket in a salad that wasn't supposed to have any (it makes my tongue sting) and once because the fish was way off. I got it from a buffet so I let the buffet supervisor know that the fish was bad. She smelled it and said that it was ok. I insisted that she should remove it but she said no. This was the first time in my life that I asked to speak to the manager. He came, smelled the fish, and told her to throw it away immediately. He apologized, thanked me, and offered a replacement.
AnnaBanana 3 years ago
This whole thread made me mad! I've never sent food back in my life! I just don't go to that restaurant again.
BakedKahuna 3 years ago
As a food loving person I cringed while reading this stuff. So many wasted products and especially proteins... So many people who are (only) used to industrial stuff... So instead of being lazy and get a burger from a fast food place like actually planned, I'm going to prepare a creamy pumpkin soup and spinach dumpling for which I can use up my stale bread rolls. And top it with some caramelized onions. And I will appreciate the hell out of it. Cooking and eating properly is self caring and self-love ☺️
Shelby P 3 years ago
I sent back a cesar salad recently because even though they didn't show it on the menu it had some weird ass lemon/jalapeno dressing on it. Wonder if the staff felt like this about me... but really don't care. If it doesn't have cesar dressing then it isn't a cesar salad (IMO).
Kyndal T 3 years ago
I worked host at a diner that had mostly elderly customers. Like once a week I'd see someone under 60. One busy Sunday, 2 hipsters come in. I seat them. 20 minutes later, they flag me down. They wanted to return their cinnamon rolls for not being churros. Both of them explained how stupid we all were to forget the word for churros and how if we didn't know how to make them properly we should take them off the menu entirely. Even the manager couldn't make sense of it. Ended up asking them to leave after they kept blowing huge vape clouds in people's faces.
phil blanque 3 years ago
To be between entitled people and their food is the worst place to be,
BobTheDeathGripper 3 years ago
Front of house (waitstaff) and back of house (kitchen staff)
Load More Replies... jon gilbertson 3 years ago
I've got over 30 yrs working in the restaurant business. i wish that i had kept a daily journal over this stuff. i could write a tv series and retire. there'd be a lot cussing so i guess it'd have to be on Netflix
Rose the Cook 3 years ago
Had a tourist once hand back an empty ice cream wrapper for a refund because it wasn't the same as ones in her country.
Bored Turtle Princess 3 years ago
She really shouldn't have visited another country if she thinks every thing will be the same as her country.
Load More Replies... Thalia Lovering 3 years ago
I've sent food back twice. Once because there was rocket in a salad that wasn't supposed to have any (it makes my tongue sting) and once because the fish was way off. I got it from a buffet so I let the buffet supervisor know that the fish was bad. She smelled it and said that it was ok. I insisted that she should remove it but she said no. This was the first time in my life that I asked to speak to the manager. He came, smelled the fish, and told her to throw it away immediately. He apologized, thanked me, and offered a replacement.
AnnaBanana 3 years ago
This whole thread made me mad! I've never sent food back in my life! I just don't go to that restaurant again.
BakedKahuna 3 years ago
As a food loving person I cringed while reading this stuff. So many wasted products and especially proteins... So many people who are (only) used to industrial stuff... So instead of being lazy and get a burger from a fast food place like actually planned, I'm going to prepare a creamy pumpkin soup and spinach dumpling for which I can use up my stale bread rolls. And top it with some caramelized onions. And I will appreciate the hell out of it. Cooking and eating properly is self caring and self-love ☺️
Shelby P 3 years ago
I sent back a cesar salad recently because even though they didn't show it on the menu it had some weird ass lemon/jalapeno dressing on it. Wonder if the staff felt like this about me... but really don't care. If it doesn't have cesar dressing then it isn't a cesar salad (IMO).
Kyndal T 3 years ago
I worked host at a diner that had mostly elderly customers. Like once a week I'd see someone under 60. One busy Sunday, 2 hipsters come in. I seat them. 20 minutes later, they flag me down. They wanted to return their cinnamon rolls for not being churros. Both of them explained how stupid we all were to forget the word for churros and how if we didn't know how to make them properly we should take them off the menu entirely. Even the manager couldn't make sense of it. Ended up asking them to leave after they kept blowing huge vape clouds in people's faces.
phil blanque 3 years ago
To be between entitled people and their food is the worst place to be,
BobTheDeathGripper 3 years ago
Front of house (waitstaff) and back of house (kitchen staff)
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