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50 Hilarious Pics From ‘Instacart’ Shoppers And Their Customers To Bring A Chuckle To Your Day
Interview With Expert
No matter what your job is, at some point, you’re going to run into some truly hilarious and bizarre situations that you’ll want to share with your coworkers. And the people working at ‘Instacart,’ a well-known grocery delivery company, are no exception.
That’s where the r/InstacartShoppers subreddit comes in. It’s a popular online community that invites folks to share their experiences working at the company, with all of its ups and downs. We’ve collected some of their more amusing moments to share with you, Pandas. Scroll down to check them out.
Marketing psychology speaker and the host of the branding and human nature blogs, Matt Johnson, Ph.D., kindly answered Bored Panda's questions about how newcomers can stand up against grocery delivery whales, and whether there's any advantage to shopping in person anymore. Spoiler warning: there are quite a few! Scroll down for our full interview with the expert.
This post may include affiliate links.
#1
So I Had A First Today. Take The First Load To The Customer’s Door And Come Back For Another And There’s A Damn Goat In My Trunk Investigating Things
Rosie Red 1 year ago
I'm in Canada, I haven't seen a plastic bag in ages.
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Xitxarel•lo Panda 1 year ago
Omg!!!!! I spit my beer .... Upvote for the goat ,amazing animal and lovely if you have know one you know what I mean I love goats ☺️☺️☺️☺️☺️
Xitxarel•lo Panda 1 year ago (edited)
Totally a win. Unless you are a mean person with animals . Trust me goats are very smart and they took their payback . But if you have meet goats and aren't an a*****e , they are so lovely looking at you and cuddle you with his heads for a treat 🥰🥰🥰🥰🥰🥰 edit : posted ptwy but i think the word i wanted was treat.
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Bouche and Audi and Shyla, Oh My! 1 year ago
The goat just wanted to be sure OP got everything on the list.
According to marketing psychology speaker Johnson, grocery stores are in a difficult spot due to how inflation continues to impact consumer spending on essential items. "However, despite the increasing popularity of grocery deliveries for their convenience, there are still several potential advantages to shopping for groceries in person for the average American," he told Bored Panda via email.
"One key advantage is the ability to personally select fresh produce, meat, and other perishable items, ensuring they meet specific preferences for ripeness, quality, and expiration dates. Additionally, shopping in person allows for greater control over the selection process, enabling shoppers to compare prices, explore new products, and take advantage of in-store promotions and discounts," Johnson said.
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#2
That’s A New One
Bouche and Audi and Shyla, Oh My! 1 year ago
I love the description! My parents had a dog that felt it necessary to inform the entire world whenever he heard a strange noise. Strange noises included the running of appliances, turning the TV on or off, the phone or doorbell, the creak of a chair or bed as someone got on or off, the thump of the cat landing, the opening or closing of any door....
I_imagine_even_worse_w***s 1 year ago
Haha excellent!!! I nearly missed this one, thought it was an ad!
Donteatme666 1 year ago
Sounds like My cat summoning his people like right now gotta love him but it's 5 in the morning damnit
Anna Meyers 1 year ago
That means they are huskies. My corgi and my healer like to sing with the huskies across the street.
Display_Name 1 year ago
The reason my instructions are "please do not knock. I have an overly protective dog plus neighbors."
#3
Tips Pay The Bills But This
Mike Beck 1 year ago
Doing your job *correctly*. Nothing about this should be considered above and beyond. Anything less than this is disrespectful, sloppy and lazy.
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michele mbennett101044@yahoo.c 1 year ago
At last, someone who understands the proper way to bag!!!
JayWantsACat 1 year ago (edited)
Awesome delivery person, obviously, but good on the customer for noticing and letting them know they noticed. Such a small thing like that can really go a long way. When one of my clients notices and appreciates how quickly and/or above and beyond I went for them it makes my day. And the ones that are really easy and cool to work with get to the front of the line with their requests.
Tigressa101 1 year ago (edited)
When I was a bagger at a store, it was common sense to not merge chemicals with food, no edibles with non-edibles of any kind, and eggs and bread always went on top or both went together in a separate bag. The fact that I've seen grocers who don't follow those basic rules now and days irritates me.
Jane Hower 1 year ago
I was a secret shopper at a major food store and we makred down any cashiers who didn't bag food and non-food items separately. But then again, that was many years ago.
Foffy Skrimshaw 1 year ago
Me on the other hand when going grocery shopping makes a puzzle game out of rebaging stuff because I care more about less bags than worried if my toilet paper is bagged with my carrots or ceral
"Moreover, shopping in person can provide a sensory experience that online shopping cannot replicate, such as the ability to smell and touch products, which can enhance the overall shopping experience and potentially lead to more satisfying purchases. Lastly, for some individuals, especially those without reliable internet access or who prefer face-to-face interactions, shopping in person may be a more accessible and social experience."
Johnson noted that it is difficult for newcomers to stand out in the "fiercely competitive" grocery delivery business. "Since Amazon is already an established player, trying to compete on convenience and variety is not a viable option. Instead, newcomers can stand out by focusing on niche markets or specialized products: you don't need to be the best for everything, but, especially in the beginning, you need to be the best at something," he explained to us.
#4
Had A Delivery That Was Just 4 20lb Cat Food Bags This Morning, And Upon Arrival
Sunshine124 1 year ago
I'm wondering if the cat ordered the food using the human's credit card?!?
#5
Found Kittens While Shopping
Xitxarel•lo Panda 1 year ago (edited)
Audi and Bouche will be happy to have. New friends ☺️
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#6
The Only Type Of Customer I Like Meeting Me At The Door
"Newcomers can also leverage their relationships with local producers or farmers for fresh and sustainable products, which larger, existing players often overlook. Given the maturity of the market and the strength of existing players, newcomers face an uphill battle, but by going niche—either through their offerings or through their local relationships—new entrants may be able to carve out a distinctive position in the market and attract a loyal customer base." For more in-depth insights about human psychology, feel free to read Johnson's branding and human nature blogs.
#7
Nice Extra Tip Last Night!
Sensitive Issues 1 year ago
have a little homophobia with your delivery! hope you're not LGBTQ+
#8
Saw This Guy A Few Doors Down From My Delivery
ShreekyLette Lois (Shreeky) 1 year ago
Swiper no swiping! Swiper no swiping! Swiper NO SWIPING!!
Neil Henderson 1 year ago
Have foxes in my garden (yard for US people), he's probably having a s**t.
Tamara Mays 1 year ago
Look like my neighborhood in Lake County. We have a bunch of foxes that everyone loves and looks out for.
#9
When The Customer Stares While You Deliver
Bouche and Audi and Shyla, Oh My! 1 year ago
Well, obviously the cat is thirsty.
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Justin Rogers 1 year ago
Most exterior doors open inward so as to not hit guests or make them backup and fall off porch creating lawsuit and hard feelings
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The ‘Instacart Shoppers’ online community currently has 164k members. Many of them have lots of stories—from good and funny to bad and downright weird—to share about working at the company. Many of them feature peculiar customer behavior or requests. The subreddit is a window into what life as a shopper can actually be like.
‘Instacart’ was founded way back in June 2012. Over the course of a decade, the San Francisco-based grocery delivery and pick-up service has become well-established in the United States and Canada. The idea behind the service is that personal shoppers get all the goods the customers order from the participating retail shops.
#10
The Door On This Customers House
#11
Rude Customer Gets Equal Treatment
WindySwede 1 year ago
But also, in these days with all the scamming going on?
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Delta Dawn 1 year ago
Maybe this person has a stalker or something and wants to make sure you’re really from Instacart
Sven Grammersdorf 1 year ago
It's the Instacart app, not a text message. It's definitely your shopper.
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Upstaged75 1 year ago
How hard is it to just tell them the damn code?? They got what they deserved.
T J R 1 year ago
I don't even think they needed the customer to give them a code, they just needed the gate opened. If they had a valid reason (disability, in the shower, etc.) they could've said that instead of being rude and difficult.
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Ozymandias73 1 year ago
Wowwww. Customer should be glad the driver didn't just return all the items to the store.
#12
Kelly Likes Her Job A Lil Too Much
Maggie Fulton 1 year ago
She may have already picked up the wacky lettuce. 😁
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Steve Hall 1 year ago
I think this may be an idealistic new employee, future messages may not be quite as cute.
Pantherkatz 1 year ago
This must be a copy-and-paste greeting, because I received this exact same text from my Instacart shopper last week.
At the time of writing, ‘Instacart’ has partnerships with 1,400 retail banners with 80,000 stores. In 2022 alone, the company fulfilled a jaw-dropping 262.6 million orders worth $28.8 billion. The average customer order was worth around $110. With so much revenue, it’s no wonder that the company has been expanding.
‘Instacart’ has been gobbling up many different e-commerce-related companies in recent years. These include white-label grocer platform ‘Unata’ in 2018 for $65 million, smart cart and checkout company ‘Caper AI’ in 2021 for $350 million, AI pricing platform ‘Eversight’ in 2022, as well as e-commerce platform ‘Rosie’ in the same year.
#13
Used To Be A Shopper
Foffy Skrimshaw 1 year ago
I don't think you can unionize gig jobs. They are considered contractors. And America has plenty of unions. Have you not heard all the strikes from unions lately.
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james stevenson 1 year ago
doesn't this mean that since the membership was cancelled, there is less money for the company and therefore the workers?
Suutashi 1 year ago
No because there will always be someone to replace them.
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#14
Rough Day
Full of Giggles 1 year ago (edited)
I can’t stop laughing because it’s how I found out I was pregnant. My kids had COVID the week before but I was also a week late.
#15
Wrong Item My A**
Golden Retriever? More like Golden DECEIVER, amirite?
Bouche and Audi and Shyla, Oh My! 1 year ago
I have to order food and litter for Bouche and Audi. I can barely walk to the next room, much less to the grocery store. Sorry if my wanting to feed the cats offends you.
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Grocery delivery services have become absolutely massive in recent years. It’s safe to say that they’re now mainstream in many parts of the world, not just in developed nations but in emerging economies, too. According to Statista, 60% of respondents from India said that they used grocery deliveries.
#16
Instacart Support Is So Good
Ray Ceeya (RayCeeYa) 1 year ago
Your sister is poorly designed AI? I'm sorry.
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AMaureen Dance 1 year ago
In the employee's defense, chat agents can be expected to handle up to three chats at a time, so that may have been meant for someone else. The More You Know
Lily bloom 1 year ago
Must be a new rep because I'd think you'd at least read the last message to remember who you are talking to
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Naomie Moore 1 year ago
And exactly why I will never use them. We tried several just in case of an emergency. Massive fail.
#17
Best Delivery Pic Ever!
Bouche and Audi and Shyla, Oh My! 1 year ago
That is the customer. A very cute one, I might add.
Sara Frazer 1 year ago
Awwww a Basset hound 😭 my grandma bred Bassett hounds, they are my very favorite dogs ♥️
Me. Just Me. 1 year ago
If I were the driver, this would be the pic AFTER I just spend 20 minutes with this bundle of joy!
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Just-A-Black-Cat 1 year ago
Complete Delivery! A Basset Hound proves that you don't need to retake a picture!
AMaureen Dance 1 year ago
Yesterday, I opened the door, at the moment the shopper was taking the picture. No way I could claim I never got it, when I'm right there in the POD photo.
#18
Slow Day But Great Customers
Tabitha 1 year ago
I learned a long time ago that, if you are nice and tip well when (you don’t have to be flashy and ridiculously overtip, unless you got ridiculously flashy great service, just tip fairly for the quality of the service you got) eating and/or drinking out, you will be appreciated and remembered. Basically, just be a decent human being and give credit (in the form of a decent tip) where credit is due, the staff will remember you and actually like seeing you come in the door.
T J R 1 year ago
So true! I used to deliver pizzas and if I had one that I knew was a good tipper and/or a nice person, I would take their pizza first, even if meant delivering out of order. If I a deliver for someone who never tipped and/or was rude and nasty, I wouldn't rush to get to them and I'd put them last in my delivery route. I'm also quite petty so......
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Meanwhile, according to data collected by Statista, 52% of people living in Mexico and South Korea also use grocery delivery services. Brits are huge on deliveries, as well! A whopping 49% now order groceries. Meanwhile, around 40% of Americans do the same. However, Japan and Switzerland are among the developed nations that still haven’t embraced this shift in shopping. Only 20% and 10% of respondents, respectively, said they use these sorts of services.
#19
Weirdest Comment I've Ever Received
Philip Rutter 1 year ago
I think you have to know quite a lot of Elizabethan English to mangle it so totally - :-)
Heather Talma 1 year ago
Never thought I'd see anyone use "boo" and "thou" in the same piece of writing.
#20
Met These Characters On A Delivery Today
RosenCranzLives 1 year ago (edited)
I know a guy who orders "as a gift" a fairly expensive down feather pillow a few times a year for a neighbour he hates who has two dogs like this. Poof!
T J R 1 year ago
That's funny!! I love petty people (well, when they aren't being petty to me).
Load More Replies... Kev Pau 1 year ago
1. The busted gate (I'm assuming previously done by the dogs) being held back by slabs and chunks of concrete. 2. The two dogs on the left already glaring and growling and the one on the right lookin like 'you ain't seriously getting this close are you?" 3. Dogs will destroy. So much making this picture priceless and also making me glad I can run, real fast! Lol
Stymied Egan 1 year ago
My sister had two dogs that looked like rottys. They were very aggressive looking. A delivery person dropped her package over the fence. The dogs shredded the boxes and the contents. Spread the remnants all over the yard.
#21
Trapped In Customer’s Vestibule
cpo109 1 year ago
Sounds like a major FIRE CODE violations for the door not to be able to open from the inside.
Ken Beattie 1 year ago
There should be some kind of button/release to open the door within easy reach. That's very weird.
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Joshua Moore 1 year ago
How is that not a fire hazard? I understand not being able to get into the building without being buzzed in or having a key, but not being able to get out?
Doctor Theopolis 1 year ago
What kind of fire code lets an apartment building have a door that locks people inside?
G'ma Susan 1 year ago
I don’t understand. Why did you not call the police? This woman would not let you leave the building. That’s kidnapping.
It’s expected that food and beverage retail e-commerce revenue will exceed $47 billion in the US alone in 2025. Aside from ‘Instacart,’ Americans mainly rely on ‘Kroger,’ ‘Walmart,’ ‘HelloFresh,’ and ‘Amazon.’
“Despite the blaring success of grocery retailers in the online sector, they face the growing competition of new players delivering meal kits and ready meals. The food service platform Instacart was the most visited groceries website in May 2022, accounting for over eight percent of web traffic,” Statista reports on the rise of ‘Instacart.’
#22
Customer Left An Envelope With My Name On It
Gavin Johnson 1 year ago
All he did was pick up a suspicious looking bag that was kinda body shaped, delivered it to a building site and let the concrete delivery driver know which hole he left it in. Nothing sketchy at all……
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Freya (she/they/he) 1 year ago
From OP: Okay, this was actually yesterday. And this was right before I put the money on my card to pay my rent. (This was just enough to get it paid). Backstory. Thought I was doing a 40+ dollar batch at Costco at drop. As I dropping off their nearly 500 dollar order, I saw the envelope. Before I even put down their first item I opened the envelope and was shaking like hell. I was in shock. For like, 5 minutes I felt like I was stealing it. Like it didn't belong to me. But it has my name on it. For like minute I was considering giving it back to them, but I knew this was very deliberate, and it was addressed to me. I had to convince myself this isn't a mistake and it's for me. Once I was finished the order and I'm driving off, I barely see their door open. Never got a chance to personally thank them. This was on top of their 20 dollar tip. This of course is my highest total order ever. 500 orders to date. This is my second order over a 100
Tamra 1 year ago
Thanks for sharing the rest of the story! I was given a large tip once, and had nearly the same reaction...a bit thrown off balance by the generosity. It's an amazing feeling, once you get over that weird feeling that you're somehow stealing or it's been a horrible mistake. 😂
Load More Replies... Norwegian_Panda🇳🇴 1 year ago (edited)
$200? That’s a good tip! I’m curious what the delivery was because of that high amount of tip. Good for you delivery driver❤️ Edit; he said their name was on it. What if..hear me out.. it was for someone else with the same name? Like a family member for pet sitting/nanny etc and they took it😅 I doubt it was though but I just thought about it.
Full of Giggles 1 year ago
I usually tip the driver $100 regardless of the order size. We live 20 miles from the nearest grocery store. It’s a long way to drive and gas isn’t cheap.
Load More Replies... #23
First Batch Of The Morning… 30 Pineapples
Ray Ceeya (RayCeeYa) 1 year ago
I don't much care for Pina Coladas or getting caught in the rain thank you.
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Nick 1 year ago (edited)
Did Satan run out before his appointment with Hitler? It's a movie reference
cerinamroth 1 year ago
I could have eaten that much fresh pineapple after having my daughter. I settled for eating just one whole one per day.
#24
How Do You Set Up At The Drop Off ?
Lori Fuqua 1 year ago
I would feel bad ordering that much stuff for someone else to have to shop for, load into their car, then unload and pack it all to my porch. Wow that's a lot of sh*t, just wow
Norwegian_Panda🇳🇴 1 year ago
I have to ask. What’s the deal with American order like 60+ bottles of water almost every picture? Y’all don’t have tap water that’s drinkable? Isn’t it very expensive to buy tons of water bottles if you can drink tap water? No disrespect or anything I’m only curious. If you can’t drink tap water in the house I totally understand that you buy a lot of water bottles😊
Suutashi 1 year ago (edited)
Not everywhere in America has safe drinking water and even in some places where the water is safe it might not be palatable.
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For most people, the main upside of getting their groceries delivered, as opposed to shopping in person at their local retailers, is saving time. Something else that customers value is that they can avoid making impulse purchases because they’re ordering everything online in advance.
#25
This Dog Wouldn’t Let Me Stage The Items Lol
Bina Wei 1 year ago (edited)
Someone thinks they are, anyway 😂 Edit: As in the dog does.
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#26
Looking Back On This Still Makes Me Laugh
Shelli Aderman 1 year ago
These are the ones I get. People who should Never be allowed to shop at all! 🤣
astrolover 95 1 year ago
Reminds me of people that would ask me something like where the 3rd floor was at a building I was doing security at. I was always tempted to tell them between 2 and 4 since that's how number work.
Load More Replies... cerinamroth 1 year ago
To me, it looks and sounds like fabric conditioner
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Bob Brooce 1 year ago
Almond breeze also sells coconut milk, so the mere fact that it says Almond Breeze isn't a guarantee. That said, it looks like all but the bottom left are definitely almond milk.
Sue User 1 year ago
I dobt get this. With instacart, you pick the brand , like the ice cream above. So the shopping list would have had alomd breeze , not almond milk.
JayWantsACat 1 year ago
The customer did select a brand of almond milk. The shopper is kind of being dumb here. They're basically referencing the type of item the customer ordered, rather than the brand. So when they say "no they don't" they meant "no they don't have any of that brand of almond milk in stock" rather than no almond milk at all. The latter is how the customer and most of us would interpret it. Obviously, this shopper didn't know they could/should look for and to offer a replacement, didn't bother to, or couldn't tell that Almond Breeze was almond milk. It's basically bad communication on the shopper's part, and whatever their reason for them not knowing or informing that Almond Breeze was an option.
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Molly Reece 1 year ago
I mean they're being paid to shop, not perform neurosurgery, but still, basic common sense would be a good jumping off point... smh
#27
One Of The Few Customers To Make Me Laugh
Philip Rutter 1 year ago
Been there, and wife there BIG time now- if your gut isn't working, it apparently decides to just CONSUME your entire life - to get your attention. Not. Fun.
What’s your relationship with grocery deliveries like, dear Pandas? Do you prefer to order your groceries online, or do you like going to stores in person? Do you think that we’re all going to become more and more reliant on deliveries in the future? Share your thoughts in the comments!
#28
“They’re Out Of The Green Celery”
Bookworm 1 year ago
I feel like one of the tasks on your to-do list before becoming an Instacart shopper should be 'learn to recognize common produce.'
Nihil Supernum 1 year ago
That would be tart AF. Never had unsweetened raw rhubarb.
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#29
I Couldn’t Believe My Eyes!!!
Delta Dawn 1 year ago
a mouse, a laptop and a backpack … I can see leaving a large tip on that laptop
Mylo 1 year ago
It's in America so I'd assume it's a percentage of the cost of the items.
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Vicki Doggurl 1 year ago
Maybe a tip bait? I’ve had someone put down a $50 tip then change it to zero after I was nice and hunted all her stuff down. She gave me five stars though.
Lily bloom 1 year ago
Oh no. This is quite possibly a fraudulent order. Expensive items + huge tip = stolen card
T J R 1 year ago
That is quite possible. I process fraud claims and see this sometimes. Most times though, there's no tip. I figure if it's not their money they should leave a huge tip...guess not.
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I Try Not To Judge Others Too Harshly But Come On
Philip Rutter 1 year ago
Seriously - this IS a fire hazard at this point- could burn the house or whole neighborhood down. DO SOMETHING.
#31
Best Day Ever!!
Rebekah Krause 1 year ago
Hopefully. With Instacart that is often tip baiting and will be changed to a much lower amount after delivery. It shouldn’t be allowed, but it is.
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Robin Childers 1 year ago
Hey, I hope it's real but on the other hand, did someone type in too many zeroes?
Norwegian_Panda🇳🇴 1 year ago
Was thinking the same. It looks to good to be true?
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#32
Cancelled Order With iPad
The customer canceled their order as soon as I pulled into their community. Costco only gives store credit cards as returns. I hate looking sketchy while returning these types of items.
WindySwede 1 year ago (edited)
At least no lube..? 😌 edit:I hope ghe driver doesn't have to pay for it themselves? And have their own money locked up?
Load More Replies... Lindy Mac 1 year ago
A Costco employee told me that any food returned is tossed. So instead of returning my unsalted butter, grabbed by mistake, I found a friend who accepted it. If you're going to do butter ... you might as well go all the way and have salted.😂
Susan Teter 1 year ago (edited)
Exactly! My motto is "Body by butter"! I'll die on that hill...probably of a heart attack, but at least I was happy!
Load More Replies... Delta Dawn 1 year ago
That shouldn’t be possible, for the customer to cancel after the shopper has accepted the order
Norwegian_Panda🇳🇴 1 year ago (edited)
And this is why the stores we order groceries from in Norway have a time limit when you can cancel. When having delievery next day you have to cancel before midnight. And if you don’t- it’s too late. Easy as that. To prevent situations like this. Edit we don’t have instacart or other apps where people not working at place you order from can pic up the grocery’s for you. So it’s not really the same as instacart. But it might be a good idea to have a similar system in US. I feel bad for people like this one and also those who used a lot of time finding the right product for you and then cancel as soon as you’re on your way to deliever.
Robert Beveridge 1 year ago
That's far too customer-centric to ever fly over here, unfortunately.
Load More Replies... #33
Well Damn Kimmy
Phoenix 1 year ago
I think she's saying she also needs deodorant. She wants you to cancel her oder.
Justin Rogers 1 year ago
How can someone wear a watch that tight and not have their hand fall off?
#34
Well There Goes My Tip
Naomie Moore 1 year ago
Oh dear. If that were me, send them the photo, scare off my buddy and wait till the customer retrieves the items. If possible.
Blaze Black 1 year ago
No, they're not supposed to either really, that's what the app is for
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#35
I Was Struggling To Pay Rent And This Happened
Delta Dawn 1 year ago
Maybe some people have to wait until they get paid to give a larger tip
Load More Replies... #36
Instacart Shopper Being Weird With My Girl
Psychopathic Shark 1 year ago
Well Blake seems just like the person you want knowing your home address !
Missy VanWinkle 1 year ago
"Sorry" ain't gettin' it. You goin' on The List Bruh. An' don' even act like you don't know. UGH
#37
How Am I Gonna Fit This Into A Toyota Camry?
Chrissie Anit 1 year ago
Why did you take the order in the first place if you knew you had a small car?!?!
Full of Giggles 1 year ago
You should be able to get 5 in the truck, 2 on the passenger seat, and the rest stacked on the back seat.
Tabitha 1 year ago (edited)
Utilize the trunk AND interior except for driver’s seat, and yiu just might be able to do it. It will be a squeeze, but possible. Easier if it’s a 4 door Camry.
Susan Teter 1 year ago (edited)
If you're working on the "end if days" c**p, at least get off your lazy a*s and do something...ANYTHING..yourself. According to y'all...your gonna be the only ones saving humankind. START NOW! And by the way, I have dealt with too much c**p in my damn near 60 years. I am MORE THAN WILLING to lay down and die. My Daddy always said you will sleep enough when your dead. I'm actually looking forward to that.
#38
These Customers
The Darkest Timeline 1 year ago
Fat asparagus stalks are usually tougher and less flavorful. They’re fat because they’re “overripe.”
cerinamroth 1 year ago
Agreed. I used to live in the Asparagus Triangle in Germany. The only thing the fat stalks are good for is making stock or asparagus soup.
Load More Replies... Philip Rutter 1 year ago
HINT: This customer will NEVER be happy with your selections- know that now.
Parriah 1 year ago
Obviously had a few bad experiences with getting unusable or rotten produce. Frustrating. Ruins meal plan, or you have to do another order or you just waste money. Hard to get refunded and feels like s**t to get 15-20$ of veg to immediately throw away. They’re a bit over the top but I kinda get it
#39
Is My Shopper Trying To Scam Me Right Now?
I have a order being shopped right now. There’s something on the bottom called “Life Goods” for $149 that I know for 100% fact that I did not order. I asked my shopper what it is and that I didn’t order it and to remove it, and am getting no response
Mahiera Etsuhae 1 year ago
...And banks, and health care, and hotels, and ticket sales, and...
Load More Replies... Bookworm 1 year ago
Even weirder because the only obvious brand called Life Goods sells small housewares like sponges, garbage bags and antifreeze, nothing that would cost $149. Makes me wonder if they somehow entered this manually (don't know if this is possible or not) and typed a random brand name to try to disguise the charge.
Roxy222uk 1 year ago
Wow. This post has made me realise that not only do I have no idea what Instacart is or how it works, but I can't guess from the posts either. Do the delivery drivers have to not only pick up all the shopping but pay for it with their own money? What does it mean that on the list is something the delivery driver knows that they personally didn't order?
JayWantsACat 1 year ago
"Do Instacart shoppers pay with their own credit card? Not at all. As an Instacart shopper, you'll get a payment card from Instacart and use it at the checkout register at every store you shop. Getting a payment card is simple. New shoppers usually receive their payment card in the mail 5 to 7 business days after completing the signup process."
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René Sauer 1 year ago
8 dollars for a pot of Haegen dasz? Damn, And I thought the five dollars it usually costs in my country was expensive.
Tabitha 1 year ago (edited)
Listen, I looked on Amazon for gluten free cookies I like that my local store routinely runs out of. They were TWICE the price and charged shipping on top of it. That’s the price of convenience, I guess. I just can’t afford convenience, so have to DIY my grocery shopping.
Load More Replies... Chrissie Anit 1 year ago
In the original thread, they suppowes that the shopper stole a platinum account and that she really tried to scam the person.
Vinny DaPooh 1 year ago
Life Goods is a Walmart generic cleaning product brand. Wtf do they have for $149 per???
Lily bloom 1 year ago
Looks like the shopper is scamming and added a $150 item but instead will put through a giftcard for themselves instead.
#40
Customer Dog Attacked Car During Delivery
A. Starhawk Hunt 1 year ago
THAT does not have to be a lawsuit. Home Owners insurance is for this, or just pay to have it fixed for them.
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Lee Henderson 1 year ago
I used to be a pest control tech. I ALWAYS carried Milk Bones with me. If I pulled up to a house with a barking dog, I would toss a Milk Bone out the window. If the dog ate it, I figured it was safe to get out. If the dog didn't take it, I left.
majandess 1 year ago
OK. So the fact that the dog attacked the car is scary. But... Why does the car come apart so easily?!
Ken Beattie 1 year ago
Because it's a part that is regularly damaged. So it's made to be easily replaced. Wouldn't surprise me too if you have options for different "trim packs" so it makes it easier to make the base car the same and allows upgrades depending on the pack chosen.
Load More Replies... Naomie Moore 1 year ago
Hope they will pay the repair bill. I had this happen to my car and it cost more than it should have, but I paid it anyway.
#41
Poor Dog
Angela C 1 year ago
I'm hoping (but probably wrong) that the "puppy" in question is actually a full grown dog in a breed that gets this large naturally. But knowing how people are im probably wrong
Aidan Pite 1 year ago
I am choosing to believe that their puppy is a fully-grown Great Dane and don't try to make me think otherwise. But like geez people, you can feed your pets unhealthy things, but in LIMITATION! Sometimes I give my cat the juices from oyster cans, but it's like a once/twice a year kind of treat.
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Norwegian_Panda🇳🇴 1 year ago
I never understood why people give their dog whipped cream. It’s not good for the dog at all but still I see it on social media all the time. ‘Pup cups’ at mc Donald’s,Starbucks etc. Weird and not healthy for dogs😕 if its like once a month it’s doing no harm I guess but not like an everyday routine.
yannick van gennip 1 year ago
please don't feed this to your animals they are gonna live onsiderly shorter
Chelsea McKee 1 year ago
I don't believe this, I was suspicious of the 6 whipped creams and the attempt at a justification didn't help. ☕ Hope I'm wrong on this one.
Jen 1 year ago
I hope you are right, a human eating that much is concerning but ok and thier own fault but giving it to a dog...
Load More Replies... #42
I Drew Up A "Thank You" Card For My Customers
Brina Anna 1 year ago
I honestly wouldn't have thought of that, until I realized it's a "staged" pic. Right in the emblem. Buuut, it could just be a teen or young adult, who enjoys both, and ofc subconsciously we all do similar things, trying to make it "look nice/better". Granted, they ARE an insta-cart driver, and I'm assuming they're in the same car they deliver in. But why would there be something wrong with them liking/driving either? Not everything needs to be made to "look bad". If anything, it shows they appreciate and enjoy a culture that's not their own. It's cool.
Load More Replies... #43
How Do I Make Sure She Gets The Free One??
3 Otters 🦦 1 year ago
I think they are saying be sure to get the free one when you buy one. They want 2. One plus freebie
Rebekah Krause 1 year ago
I think you are right, and this happens a lot with grocery delivery/ pick up apps. If it doesn’t show the shopper it’s Bogo and even if they see the sign in the store they will still often assume it’s for one item unless you leave a note like this.
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MakeupMama68 1 year ago
I had a shopper when I was laid up post surgery that kept messaging me with all the deals in the store that were similar to my items… I was so appreciative ❤️. Some shoppers go above and beyond.
Huddo's sister 1 year ago
But wouldn't you have to put 2 on when you order, then it applies the sale price. I think just putting 1 down, the shopper is going to have trouble at the checkout.
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BarkingSpider 1 year ago
If they want that deal, they still need to add 2 to the cart though...
#44
What In The Actual F**k?
Joshua Moore 1 year ago
My son is autistic and has a very limited amount of items he will actually eat. However, I would never put that on anyone else, because I’m not that much of an a*****e.
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JayWantsACat 1 year ago
Regardless of the reason ("autistic child" or whatever) you shouldn't talk to people this way if you have special instructions and even if you're going to tip well. There's a much better way to get your needs across without being an a*****e about it.
Michelle Carlson 1 year ago
Yeah, drop that customer and don't take her order again. That's not how this works.
Susan Teter 1 year ago (edited)
Thank you personal shoppers! I have never used this service, but I am a career waitress. And to this snotty twat that is too lazy to get off the a*s her old man bought and paid for...DO IT YOURSELF!
Susan Teter 1 year ago
And if you find this offensive, I just hit my target audience
Load More Replies... ANTIVICTORIA 1 year ago
So demanding. At least if you're expecting someone to do all this running for you, acknowledge it. But to be so rude, even threatening to cancel an order. Get in your car and buy your own food. So WHAT if her son is autistic. That doesn't excuse her extreme sense of entitlement. For $4?
#45
Lmao This Was A Nice Surprise
Lene 1 year ago
Makes better sense when you see the 2nd pic. :) but it's cute. I like it. I like it a lot 😁
Terry Tobias 1 year ago
I wish you could request shoppers! There are a couple that I've had that went above and beyond!
#46
I Received No Help, But I Did Receive This
Amanda Brokaw 1 year ago
My guess is "i'm sorry this happened but thank you."
Load More Replies... cerinamroth 1 year ago
Maybe they have speech to text and they were dictating a text while driving? Clutching at straws here!
Norwegian_Panda🇳🇴 1 year ago
Thinking the same. And maybe not someone speaking English as 1st language (like myself), phone didn’t understand the accent,and phone heard fúck instead of thank?
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Norwegian_Panda🇳🇴 1 year ago
Omg🤣 I’m so so sorry I was not expecting that. Spit my morning coffee out while laughing and I feel bad👀
#47
$400 Alcohol Disposal
Vinny DaPooh 1 year ago
If you go letter of what they said and not spirit of what they meant then you're just following orders by pouring them in that bucket. One can argue the party is implied. Lol
Load More Replies... Brandy Gray 1 year ago
I'd totally pour them into something else to save.. what a waste. I don't even drink.
The Darkest Timeline 1 year ago (edited)
I’d be doing a google search for pictures of empty beer, wine and liquor bottles in a trash can
Tomato Smudge 1 year ago
I know my store does not allow refunds of alcohol either unless it was always near checkout still inside the store AND maybe one bottle too many. We've seen tampers involving glue. Nowadays we no longer sell alcohol to mobile orders.
Nikole 1 year ago
Ohh is THAT why Kroger won’t deliver alcohol with a grocery order? It’s weird though because Instacart will…
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JayWantsACat 1 year ago
Whether I actually pour these out or not would depend on how much that "additional payment" is.
#48
Already Had All The Groceries In The Car
Ken Beattie 1 year ago
Needs more information. Was she hacked, did a kid/hubby get her phone and place the order without her knowing, was it a bug in the app? Or did she just change her mind. Too many unknowns to accuse her of being mean.
Load More Replies... Bina Wei 1 year ago
I think a lot of people are missing the fact it could have been someone else who ordered, not her, but used her account. Or other options. Just because we know how it works doesn't mean everyone does. And that doesn't mean they're being fussy if they don't know. This is text, you don't know their feelings and thoughts and you don't have expressions or more communication to back it up with.
Norwegian_Panda🇳🇴 1 year ago
Karen? Ye it sucks to have Karen as a name now. Not every ‘Karen’ is a old bitćhy lady who demand speaking to the manager🫤
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#49
This Is F**kin Crazy
Ken Beattie 1 year ago
I don't think that's the problem with this one. Looking at the pics some of those look like the large bricks you use for small retaining walls. Plus a bunch of tiles and drainage pits? That's gonna weigh half a ton or more. All for a $17 tip.
Load More Replies... Sven Grammersdorf 1 year ago
It's a bunch of stone bricks and slabs, looks like. Hope you got a truck and a trailer
Donteatme666 1 year ago
No one unless there stupid is going to take that order unless u tip them a few hundred dollars 💰
Naomie Moore 1 year ago
Used to live in Glendale. Can tell you where the closest Lowes is before driving all over the valley. No need to go to Santa Clarita.
Michelle Carlson 1 year ago
People are insane. My sister had an order where they wanted 10 bags of mulch. #notaslave
#50
Customer Thought I Was Gonna Ruin My Car For $14
Chelsea McKee 1 year ago
I also thought it was just a road. It doesn't even have potholes.
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Philip Rutter 1 year ago
See the wheel tracks on the road? Obviously, somebody uses the road all the time. MOST OF THE WORLD - has ONLY roads like this. You need to get out more.
Steve Hall 1 year ago
It won't ruin your car if you don't drive like the cops are chasing you.
Missi Boness 1 year ago
Honestly this doesn't look bad...it's not like there's huge potholes..
#51
Got Tip Baited For The First Time Ever
WindySwede 1 year ago
OP "She gave a wrong delivery address, correct address was 20 minutes away, delivered to a huge apartment complex. We couldn’t find each other for 10 minutes. Then when we finally do find each other, she conveniently forgot her wallet at home. LOL what a clown. People are the worst."
Norwegian_Panda🇳🇴 1 year ago
I’m not American but I’ve read a lot about this on Reddit. That people saying they gonna tip cash when you deliever but they very often ‘forget’. Why are people doing this? Why don’t be honest and say they’re not gonna tip instead of lying? I don’t get it. Is it because if they say they gonna tip it’s bigger chance someone gonna end up accepting the delievery?
Load More Replies... #52
Instacart Shopper Didn't Want To Get Out And Walk
Delta Dawn 1 year ago
Maybe they have limited mobility and choose the orders they accept carefully based on that limitation?
#53
Don’t Be That Guy Please
Donteatme666 1 year ago
Nope 👎 cancel I get it people forget but there's a limit to everything
Emma London 1 year ago
What, the customer is making the shopping list while the instacarter is already in the store? Why there isn't a function that forces customers to lock the order before delivery?
Norwegian_Panda🇳🇴 1 year ago
When ordering groceries from store here you can’t add anything after midnight the day before delievery. They should do the same with instacart. Idk how it works since we don’t have it here but I’ve seen enough to understand the system doesn’t work very well for the shoppers/delivery people. Shouldn’t been able to add when you’re doing the shopping….
Load More Replies... #54
I’m Sad Wanted To Give Back And Was Ignored
I’ve had to Instacart shop for living and recently got a good job. I wanted to give back to other shoppers so I did a grocery order while I’m at the beach for a festival. I gave a good tip and was waiting with a thank you bag with snacks and a Java monster. The driver wouldn’t answer the whole order and when it said delivered I asked where and no response. Turns out they left the order in the lobby even tho I had hand to customer on… oh well next time
Earthquake903 1 year ago
Probably not the actual person that is supposed to be delivering and didn't want to be found out. People who can't get an instacart type job for whatever reason will get someone who qualifies and do the shopping under someone else's name. Or it could have been a language barrier. I've had deliveries where the person wouldn't respond and left the stuff in the wrong place
#55
The Shopper Never Came Back For The Groceries
setsuriseikou 1 year ago
OP on Reddit: I came home to groceries I didn't order on my porch. I waited 20 minutes and the shopper never came back. Feeling blessed, but sad for the shopper/client. Looks quite expensive too.
Rebelliousslug 1 year ago
Someone came home to groceries they didn’t order and the shopper never came back for them. It would help to include that info.
#56
This Is A Hot Mess…
#57
I Couldn’t Believe It. Someone Took This For $31
#58
I Delivered To This Apartment Today
#59
Note Left On My Car From Other Shoppers
Little Wonder 1 year ago
A "batch" is an order, and some other instacart shoppers were upset with this shopper for taking on orders too quickly.
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#60
Almost Blind Accepted It
early 1 year ago
Only a guess but, perhaps they don't allow tips on alcohol
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Panflute 1 year ago
That's what the Instacart driver is getting paid, not the price of the order.
Load More Replies... #61
The Way I Screamed Whaaattt When I Saw This Order
Mommitude Attitude 1 year ago
I honestly don't know what I'm seeing, is the customer somehow scamming because the total is way less than what it should be and if so, how? Sorry I don't know how they do this
BWC 1 year ago
It looks like $40 dollars pay for loading/unloading 25 cases of water, 90 gallons of milk, and 3 cases of large water bottles?
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#62
Okay Who Brought Her 4 Lbs Of Jalapeños?
Alan Jay Weiner 1 year ago
probably had happened on a past order; wanted to be clear so it didn't happen again
Load More Replies... Phoenix 1 year ago
This is a very common and inconsistent error. Sometimes you get 4 items, sometimes you get 4 lbs. It's hit or miss so you have to be specific.
Terry Tobias 1 year ago
I made that mistake recently. I thought I was ordering 6 apples but I got 6 bags of apples instead. I live alone. I ended up giving a couple of bags of apples to the guy who came to fix my faucet. He was happy!
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Cecilia Herrera 1 year ago
What I do to prevent this is to specify the number of the item in the note. For example, "Please bring two individual bananas." This way I will receive two bananas, NOT two pounds of bananas.
#63
I Thought They Were Chips
#64
I Want U Guys To See This
Megan Curl 1 year ago
That’s weird because that Harris Teeter is in Corolla, and there is a closer one right before the causeway in Kitty Hawk and one in Chesapeake, VA. But honestly, pick another grocery store.
Chelsea McKee 1 year ago
Lol, who would drive 81.7 miles for a delivery, that really shouldn't be available.
#65
Im So Dizzy & I Almost Had An Accident
Crybabyartist 1 year ago
This is why acronyms suck! It's digital, stupid app SPELL IT OUT!.. we're looking at Air Quality Index here. No wonder you were dizzy you were smoking pollution and Canadian wildfire smoke!.
Add New Image
What do you think ?
Anyone-for-tea? 1 year ago
That was an education! I’ve never heard of Instacart before, but then we don’t have Uber or Uber Eats where I live. (UK countryside if anyone was interested - don’t like it when people make vague about “in my country” statements!)
Apatheist Account2 1 year ago
Yes, it should be "well known in the US" or wherever it is. Despite the protestations of anti-globalists, we don't all have the same companies.
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Sugar Shack 1 year ago
We used Instacart twice at the beginning of the pandemic and both were bad experiences. In both cases the shoppers delivered smaller and cheaper versions of what we ordered... but our receipt was for the larger pricier versions, meaning that they kept the pricier ones for themselves. Not that I don't empathise with the plight of the Instacart shoppers- it's a very exploitive gig economy job, but our experiences were terrible really.
JayWantsACat 1 year ago
At first I didn't see how they could be keeping the pricier one for themselves but they're buying both, the pricey one through Instacart and cheaper one with their own money, and then just giving you the cheaper one. Got it.
Load More Replies... Emma London 1 year ago (edited)
What I leaned from this is that shopping services shouldn't be a platform service, it feel like a such a ripp-off. In my country these services are offered by the store chain and the shippers and delivery people are on the store's paycheck. So you pay about 15 dollar delivery fee and that's it. No tips, you'll never know who shopped your order, and you can't cancell or change your order when the fullfilment has started.
Nikole 1 year ago
Yeah I stopped using Instacart and switched to the Kroger/Mariano’s app a while ago. They’re not even supposed to accept tips, but I always give the person a $10 bill or something when they arrive.
Load More Replies... Della 1 year ago
Seems to me, unless a customer is sick or disabled this is a lazy @$$ way of getting someone else to do your dirty work. No tips, not opening doors, 2 huge pallets of water or bricks?? Cancelling as you pull up?? Get off your &@+ a@$$ and do your own own flipping shopping.
Apatheist Account2 1 year ago
Many of us switched to delivery during the pandemic. Personally, we haven't switched back. It keeps delivery people in a job...we pay them enough not to have to tip, and I have no idea why you wouldn't open the door, I wouldn't want any food left on the doorstep.
Load More Replies... Anyone-for-tea? 1 year ago
That was an education! I’ve never heard of Instacart before, but then we don’t have Uber or Uber Eats where I live. (UK countryside if anyone was interested - don’t like it when people make vague about “in my country” statements!)
Apatheist Account2 1 year ago
Yes, it should be "well known in the US" or wherever it is. Despite the protestations of anti-globalists, we don't all have the same companies.
Load More Replies... Sugar Shack 1 year ago
We used Instacart twice at the beginning of the pandemic and both were bad experiences. In both cases the shoppers delivered smaller and cheaper versions of what we ordered... but our receipt was for the larger pricier versions, meaning that they kept the pricier ones for themselves. Not that I don't empathise with the plight of the Instacart shoppers- it's a very exploitive gig economy job, but our experiences were terrible really.
JayWantsACat 1 year ago
At first I didn't see how they could be keeping the pricier one for themselves but they're buying both, the pricey one through Instacart and cheaper one with their own money, and then just giving you the cheaper one. Got it.
Load More Replies... Emma London 1 year ago (edited)
What I leaned from this is that shopping services shouldn't be a platform service, it feel like a such a ripp-off. In my country these services are offered by the store chain and the shippers and delivery people are on the store's paycheck. So you pay about 15 dollar delivery fee and that's it. No tips, you'll never know who shopped your order, and you can't cancell or change your order when the fullfilment has started.
Nikole 1 year ago
Yeah I stopped using Instacart and switched to the Kroger/Mariano’s app a while ago. They’re not even supposed to accept tips, but I always give the person a $10 bill or something when they arrive.
Load More Replies... Della 1 year ago
Seems to me, unless a customer is sick or disabled this is a lazy @$$ way of getting someone else to do your dirty work. No tips, not opening doors, 2 huge pallets of water or bricks?? Cancelling as you pull up?? Get off your &@+ a@$$ and do your own own flipping shopping.
Apatheist Account2 1 year ago
Many of us switched to delivery during the pandemic. Personally, we haven't switched back. It keeps delivery people in a job...we pay them enough not to have to tip, and I have no idea why you wouldn't open the door, I wouldn't want any food left on the doorstep.
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