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Nearly half of US frontline retail employees and two-thirds of frontline managers say they are thinking about leaving their jobs in the next few months.
If you're wondering why the numbers are so high, you've probably never worked in the industry. And if you're nodding in approval, saying "Good for them," you're definitely a seasoned vet.
Probably nothing illustrates why these folks are so disillusioned better than the subreddit 'Retail Hell.' This place unites 93,000 members, who go there to vent about their entitled customers, toxic bosses, work conditions, and every other problem that they face on a regular basis.
So we at Bored Panda once again decided to feature some of the sub's most popular recent posts and give these tired voices the stage that they deserve.
This post may include affiliate links.
#1
We've Had These Kind Of Karens Right
Mrs. Ginger McSarcasm 2 years ago
Upvote for being one of the most truthful things I've ever seen.
Billy Harrelson 2 years ago
We Christians have a term for people like that: Holy Rollers. They praise and worship the Son of God who promoted peace on Sunday and then immediately after go and berate retail and service workers Monday-Saturday. Remember, too, it was people like this that got blue laws repealed and then question why all these workers aren't in church.
Daniel Heys 2 years ago (edited)
Fake Christians fr The Bible says to treat people the way you want to be treated and this is definitely not what they are doing!
Glenn Schroeder 2 years ago
It's unfortunate that too many people who claim to be Christians give Christians a bad name.
Steve Robert 2 years ago
And, afterwards, we'll go to the Magat ralley and prostrate ourselves before a liar, thief, and adulterer.
Hedonism Bot 2 years ago
The more someone brags about following the word of God, the less likely they are to care about the moral principles that actually matter.
Gardener of Weeden 2 years ago
Son and I are considering making a tradition of going out with the "church" crowd ... so one worker gets smiles kindness and a 25% tip. We went out last Sunday, the poor lady was miserable. I really hope her day got better.
Danish Susanne 2 years ago
Just one smile can make your day, so I am sure she felt better after your visit.
Load More Replies... Scott Rackley 2 years ago
Friend's father owned two restaurants. They didn't open till 4pm on Sundays. For just this reason. Always said he neither needed nor wanted their money.
Ima Manimal 2 years ago
Around here, the “church crowd” is the absolute worst. They pull 5 tables together. Run the wait staff ragged. Camp out for hours. Demand all separate checks, and don’t tip.
RELATED:
#2
Truth For Most Of Us In Retail!!!!
Agfox 2 years ago
I have a relative who's meditated for 30+ years, she'd kill to reach the same level of calm & inner peace that produce guy seems to be at
Boris Long-Johnson 2 years ago
It’s more resignation than calm. Much the same but with far more despair.
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DC 2 years ago
I once got caught trying out grapes ... she, then, forced me to try out ALL kinds of grapes, and buy a tray. Because trying out means that you want to confirm your expectation, not just eat a few here and there and leave. Ok, fair enough ... I started to have wanted to buy a tray of grapes, then, and bought those I liked best - and they were really, really delicious! Way better than I had expected them to be. Getting caught, sometimes, isn't that bad at all.
Roy Briggs 2 years ago
As a meat department stocker in a major restaurant supply store, I can attest the truth of this dude's feeling.
Mark Reaves 2 years ago
I loved working produce. However, what they said is how I feel about working deli.
Casey Payne 2 years ago
If that was printed on a coffee mug or a t-shirt; I would buy in bulk and hand them out at parties.
The reason why these memes are so popular on the internet is quite simple. According to McKinsey & Company, around 20 percent of US employees—or approximately 31 million people—work in the retail and hospitality sector.
That is roughly 9 million more employees than in each of the two next-largest industries (the public sector and professional and business services).
#3
If You've Ever Had To Hold Your Tongue, You Know This
April Pickett 2 years ago
Customer service people should get badges/points for being there and being helpful to nasty customers. These badges/points should accumulate to cash (say 10 badges = $50.00)
Jeweled Dragon (She/They) 1 year ago
My store actually would give out rewards if an employee was able to keep their composure around a particularly nasty customer
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AngelWingsYT 1 year ago (edited)
This is a perfect way to explain how freedom of speech works! I have the freedom to tell you you are an moron. But I would get fired for it. If ppl want to get away with saying anything then they have to be ok with retail workers telling them to p**s off 👀 only fair
Kimberley Dillon Chapman 2 years ago
Don't forget the ER nurses. I was called everything but a child of God. As I was standing there with your pain medication to alleviate whatever crisis you were having. Good times!
Nunya Biznaz 2 years ago
People in crisis are liable to say/do anything. Doesn't excuse it but is an obvious and known side affect. Ppl in retail and hospitality settings that act an a*s there is absolutely no excuse for.
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Trisec Tebeakesse 2 years ago
I have said for years that on my last day in retail' I'm not lasting ten minutes. All filters off!
Skulls.N.Succulents 2 years ago
If retail workers had freedom of speech with no repercussions they wouldn't get fired for saying that to a customer...
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#4
Nobody Can Say It Isn’t The Truth
#5
Pocket Money
Hannah McCoy 2 years ago
the little pocket was actually used for pocketwatches, back when we actually used those
StitchIsCuteAndFluffy 2 years ago
Oh, is that women don’t get pockets with their jeans? Or get fake ones instead?
Vix Spiderthrust 2 years ago (edited)
It's actually for a watch, because the design predates the invention of the wristwatch. And the invention of salaries so low you can't afford a watch, of course.
But this sector faces a much more serious retention challenge than any other.
The quit rate in US retail and hospitality is outpacing the overall US quit rate by more than 70 percent.
Frontline retail employees are recognizing that they have more employment options—and more tools to access them—than ever before.
#6
Be Patient
WindySwede 2 years ago
They wouldn't last one day in a place like that, if they even can't stand the wait?
Colleen Glim 2 years ago
“You should open another till”. You’re volunteering to run it then? Cool! Let me get you an application and an apron!
Michael Largey 2 years ago
A restaurant that can't keep its staff shouldn't expect to keep its customers.
Debra McGeorge 2 years ago
It's probably autofill that did that, or just a typo.
Load More Replies... #7
The Peolpe We Love To Hate
Jeremy James 2 years ago
I used to work in a coffee shop with an older lady who didn't take c**p from anyone. One time, a customer came angrily marching back to the bar and said, "Excuse me!? This ISN'T what I ordered!" She looked at the name clearly written on the cup and asked, "Are you Michael?" He huffed, "No!" She exploded, "Then why you take Michael drink!? Jeremy, you deal with him, he crazy!" I loved her so much.
Ms.GB 2 years ago
I worked with a lady like this, she was from New York and didn't take any c**p. Robbie you're my hero!
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Cyber Returns 2 years ago
Never allow the customer to handle the goods until they confirm it is their order. Seen it happen a few times when a person won't confirm their name, so they get refused service. They do it in the hopes that the shop will say "Well, you handled/bit/drank some of it now, so you may as well have it for free"
Gustav Gallifrey 2 years ago
'...a small hot decaf skinny vanilla latte.' Honestly, Daniel, why bother?
ॐBoyGanesh 2 years ago
I get your *facetiousness* so upvoted you rather than try to make it about me & my feelings.
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Red Reilly 2 years ago
I had this the other week at the MacDonalds in Brixton, they called out my number and this guy just walked up and started to take my order, I stopped him and showed him my receipt and he was like, ahhh you got me.
DarkViolet 2 years ago
I would have said, "You'll get something else if you ever try that again."
Load More Replies... Glenn Schroeder 2 years ago
Sometimes they weren't taught to have compassion for other people, and other times they were taught but just don't care.
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Erica Cochrane 2 years ago
too accurate. drives me mad. this is why we put names on drinks! but even that isn't enough. or the people who watch you making a drink that isn't theirs, but have decided it is theirs, and keep commenting 'i wanted that hot. is it skinny? remember to make it decaf' 'ma'am, this isn't your drink... yours is like 10 down the line.'
#8
It Would Keep Things Interesting
Šimon Špaček 2 years ago
Murder is little bit too far, but pepper spray would work. One pepper spray per year. If you don't use it somehow, you can transfer it to the next year, up to five years in a row. You can pepper spray customer on behalf of another employee.
Vix Spiderthrust 2 years ago
In the Mark Thomas Manifesto, one of his campaign suggestions was "everyone gets one free punch per lifetime", which worked similarly. Another suggestion was "strike all crimes from the statute books and replace then with two standard offences: being out of order, and being *bang* out of order."
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Cyber Returns 2 years ago
I would put up a sign saying 'Abusing our staff is not recommended as they have been given the rights and permissions to answer back in accordance to the treatment received. This includes using the company aluminium baseball bat'
Meta Veldkamp 2 years ago
Company I worked for years ago allowed their staff to tell one customer per year to f*ck off or something. We all had to choose wisely but man that was so much fun
Colin Idris Williams 2 years ago
Murder definitely ISN'T too far, the only problem I can see is if you murder your choice of customer but THEN find someone much more deserving of death. Oh that would be so vexing.
Erica Cochrane 2 years ago
one xmas, our rota got effed up (Too many people had gone home for xmas, a ton of people were off sick, so it was basically just me and one other girl who could still work. i did 12 days in a row before and after christmas. it was torture. we couldn't do dishes because we literally didn't have time (so we told everyone the dishwasher was broken, takeaway cups only). we were constantly queued out the door, had no time for breaks (we had a piece of chocolate cake that got damaged, and we were taking turns grabbing a forkful). one man demanded i give him a mug. i tried to explain why. he snapped at me 'i'm the customer, so you'll do what i say' i nearly cried. on boxing day, i handed a drink out and the customer said thank you. i burst into tears because that was the nicest anyone had been to me all week. and all he did was say thanks.
#9
Please, God, Nooooooo
AtMostTheFabulist 2 years ago
My enjoyment of Christmas is ruined by my years in retail.
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TotallyNOTaFox 2 years ago (edited)
I never had to hear christmas songs in the store I managed because I was in charge of selecting the radio stations
Helena R 2 years ago
I hate the hype around Christmas that starts in October now, all the awful songs playing over and over, the buy me this and that and we need to catch up it's Xmas etc. times are tough, I've got to work and afford my bills, I don't wanna be painted as Scrooge just because I'm not wanting to go broke and be exhausted for months on end
Jo pay me more 2 years ago
This. This right here. I work in retail and already our Christmas crackers and Christmas pudding are on the promo ends. It's just depressing.
Michael P. 2 years ago
And getting Christmas merchandise as early as September that is being stocked with the Halloween merchandise.
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Despite that, retail sales in the US, which are adjusted for seasonal swings but not inflation, rose 0.6% in August, the Commerce Department reported Thursday. That’s a slightly faster pace than July’s revised 0.5% gain and marks the fifth straight month of growth. It’s also way higher of economists’ expectation of a 0.2% increase.
#10
Classic
The Starsong Princess 2 years ago
Boy, would this person have gotten a surprise if the caller had walked her through it. I would have.
kath morgan 2 years ago
I once had someone claim to have worked for the call centre before so they knew exactly what I was looking at. So, I must be lying if system couldn’t do [x] thing. Like you can persuade a function into existence.
#11
Yup
Kalikima 1 year ago
I was having a freaking panic attack at work, trying to keep my cool while literally crying, checking out this last customer before I could pull my dresser, and he kept talking about something I wasn't even listening to. He HAD to have seen me crying and shaking, but he still yammered on for 6 minutes..
Violet Smith 2 years ago
Just clutch your lower stomach area, look like you're in pain, and say "diarrhea!" while Tin-Manning away from them.
#12
Respect The Basics
Stephanie Did It 2 years ago
So foolish to upset the people who are preparing the food you're about to eat!
Kathryn Baylis 2 years ago (edited)
Robots shouldn’t be abused either. I would love it if robots could administer little electric shocks to anyone who’s an a*****e to them. Hell, let’s go for big electric shocks. Sorry about your pacemaker. Maybe someone with a pacemaker shouldn’t be such an a*****e.
#13
100% Spot On
Jo pay me more 2 years ago
I have to laugh. So many times I hear "Please put your items in the bagging area" when, in fact, the poor customers have done exactly that. They take them off, same message, they put them back on, same message. So they stand, confused, taking them off and putting them back on. Same message. Finally they stand there defeated, confused and demoralised until a member of staff releases them from their robotic nightmare.
Shadow 5 months ago
Have that regularly. Our checkouts have a button that they can press to confirm its there. It's only if they drank a little of the drink or wearing the clothing they scan, then it won't work.
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Stephanie Did It 2 years ago
I'm a boomer and technically savvy, but it seems like every Point of Sale device works differently. Skip the PIN? press the red cancel button. In the next shop, to skip the PIN you hit the green accept button. Cash back, yes or no? Approve amount, yes or no? Printed receipt or emailed? Do you want to make a donation? No matter what, it's so easy to miss something and I do not think that's a boomer thing at all!
Remi (He/Him) 2 years ago
This, exactly except I'm gen X. Only using the self service at the two places I know how to do it.
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Glenn Schroeder 2 years ago
I'm a boomer, and I'll walk right past the online ordering station and go to the counter and order (politely).
"August retail sales picked up steam as consumers kept spending, though categories like furniture and home furnishings saw a drop," Bob Phibbs, aka The Retail Doctor, told Bored Panda in an email.
"No matter how much we're being told a recession is 'just around the corner,' people still want to go out, meet [others], and discover what is new."
#14
I See The Signs In Every Retail Store And On Every Public Transport In My City Now
It’s honestly [messed] up that people have become so vile to workers over the last few years that these are needed. And ofc the signs do nothing, people still say whatever they want to your face anyways
Tams21 2 years ago
The signs are better than nothing but what's really needed is management to have to guts to kick out misbehaving customers. They might lose a customer but it means loads to workers who are constantly abused. They might also find that happier workers are more productive workers.
Kathryn Baylis 2 years ago
It also means a lot to the rest of the customers. 1) We don’t need to witness the b******t, but when we see the bullshitters being dropkicked out the door, it’s highly satisfying. 2) Those people are usually a******s to the rest of us too, so doubly satisfying.
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Sylvia Baker 2 years ago
Other customers need to speak up... there is NO way I'm gonna stand in line and listen to some a*****e treat workers like c**p.
JayWantsACat 2 years ago
Just made a comment about something like this so I'm glad it's in effect somewhere.
April Pickett 2 years ago
I grew up much earlier (born 1950). I am so sorry that people treat others this way because they are retail staff. I really don't understand how people can be so rude/abusive/intolerable. It takes so little to say "thank you" to someone who has helped you.
Marie Frost 2 years ago
Except now, if I even raise my voice they threaten to oust me or hang up if we're on the phone.
Kevin J. Henning 2 years ago
If you spend enough time on the internet you begin to realize that people are pretty much vile in general and not just to service workers.
Celtic Pirate Queen 2 years ago
I've got absolutely no problem backing up a worker & calling a Karen out on their bullsh*t. NONE. B*tched the f*ck out of a woman at the grocery store for chastising two Hispanic ladies for speaking Spanish. I asked her, "OK - you & your husband (oh, you're not married? Big surprise) you & a friend go to Paris. You're walking down the street, minding your own business and having a private conversation. Are you going to be speaking in French?" She says she doesn't speak French. Ok, so you'd be talking to your friend IN YOUR NATIVE LANGUAGE of English? She says yes. One of the ladies pipes up (in English) "Huh. Well, I speak English, Spanish AND FRENCH. You must be really stupid". Before Karen could respond, I told her to move her f*cking racist a** or I would hand it to her. The ladies thought it was hilarious the way Karen turned beet red & basically ran down the aisle. (I'm pretty big & scary AF when I get p*ssed).
Erica Cochrane 2 years ago
my work isn't so bad now, but it used to be awful years ago. so i wish we'd had these signs. earlier this year, i asked a customer nicely to please either turn the loudspeaker on his phonecall off or take his call outside. he told me that i should tell everyone else to stop talking so loudly (his call was so loud i literally couldn't concentrate on any other customers). i tried to explain this to him. his friend told me to eff off. i told my supervisor and she nearly lost her mind, she ran straight over to them and told them to get out, because there was no way they were speaking to the staff like that
#15
This Happens Almost Daily
Danish Susanne 2 years ago
I think you forgot to mention stupid people who give answers to questions, without having any real idea if their answer is correct.
Load More Replies... Trisec Tebeakesse 2 years ago
Try tourism. I always speculate that the airport in the city where I work must always be in complete chaos, due to the insane amount of lost baggage claims for missing brains.
Daniel Heys 2 years ago
When they ask which cake has the least sugar. Honey, you’re buying a cake from a store. They will all give you diabetes
Erica Cochrane 2 years ago
is your cows milk vegan? is one of my all time favourite questions.
Wysteria_Rose 2 years ago
I remember working retail and a customer asked why we were always out of stuff. I explained, Well sir, we're a store and we're meant to sell the items, which is probably why we run out.
Squirrelly Panda 2 years ago
There are such things as stupid questions. I should know, I've asked some doozies in my time. I do believe there are stupider things than stupid questions, such as not asking the stupid question because if you don't know, then asking is one way to find out. Just be polite when you realize you should have known the answer, and thank the person who helped you while acknowledging that you should have known.
тнє αмαzιηg ¢αℓℓιє тαу 2 years ago
my life philosophy. you ask me a stupid question, I give you a stupid answer.
Colin Idris Williams 2 years ago
I was poked in the back and asked where the ready to use ice cubes were... I said " I n the frozen aisle sir" and they seemed genuinely and pleasantly surprised.
Mark Reaves 2 years ago
Big sign saying restroom out of order. Customer: is this restroom out of order?
#16
All Of This Requires Effort!
Jeremy James 2 years ago
What bothers me is that this manager got paid, way more than the rest of the staff, to make this stupid sign. It probably took them all day, too.
Debra McGeorge 2 years ago
He should be made to smile constantly through the lunch crunch. That'll take more effort than he can muster.
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LionPaws_and_RadarEars 2 years ago
Body language and attitude don't require effort? *laughs nervously in autistic*
#17
Oh You Poor Little, Naive Lamb
Michael P (Perthaussieguy) 2 years ago
I've worked in retail for over 20 years. I'm now a self employed contractor and today I was replacing a display unit behind a newsagents counter. The young lass handling the customers was awesome. Cheerful, polite, smiling, she was enjoying herself. I made sure to tell the manager I thought she was awesome before i left. It took maybe 10 seconds, if that. I hope he told her my feedback too. It makes a huge difference for someone to be recognised as doing their job well.
majandess 2 years ago
I went to World Market one day after my husband died. And one of the ladies there remembered me and my husband from when she used to work at HomeGoods. She totally walked me through all the sales at WM that day and chatted with me about how I was doing with my son and my grief. I asked her about how WM was treating her versus her old job. After I got home, I wrote her a glowing review. The next time I saw her, she came up to me and asked if she could give me a hug and thanked me for the review because she got a raise. I was so happy. It takes almost nothing away from you to write a good review, and it could mean the world to someone else.
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Sheila Stamey 2 years ago
I was escorting my grumpy old boomer significant other(bless him, he’s gone f**k Covid) to kfc. He was getting a little shaky and not 100 percent upstairs, and fast food ordering always pissed him off for some reason. So I always did the ordering. He insisted on accompanying me to the counter while I order. And when I did all of a sudden he came around and the lovely young lady he was taking our order to her he demanded “do you know the secret, senior citizen, menu, young lady,all 12 and the prices?” And frankly, I could’ve died on the spot .the 17-year-old beautiful young woman look this old man square into his blue eyes, and said yes, sir, I most certainly do and with no trace of any anger in her voice only determination she reeled off all of them in less than a minute. I applaud her plus about four or five other customers and I looked at him. I said you want to number six right and he said yes ma’am I do. I hand wrote her manager a beautiful praise report on the young lady.
Brian Droste 2 years ago
Wow, you are only 17 and making 15.20 an hour. I just retired and worked for a company that makes their own brand of shampoo and conditioner and other skin care products. Overall I worked their for 12 and half years and only end up making 15,38 an hour. Good for you.
Colleen Glim 2 years ago
That’s called cost of living increase. Things today are triple if not more than they were when I was first starting out. Everybody deserves the right to a roof over their head and food in their belly if they’re working full time
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WalterWhiteSavannah 2 years ago
This guy might be the best person ever. I worked at Walmart at 17. I am not this guy. Never change. Stay golden pony boy.
Susan Bosse 2 years ago
I always try to let managers know when someone has done a great job. It's sad that when I ask for a manager they're expecting something bad. The relief when they hear praise is palpable. And it's true. It takes a few seconds and makes someone's day. It's worth your time.
Lady Vader 2 years ago
This Guy makes a really good point. I've worked in retail for all of my adult life and you do meet a good deal of nice people. It's easy to work out whether they want to chat (good for me, I'm a chatterbox) or just be served and leave. Don't get me wrong, I've met some absolute twatbaskets with extra karen flavoured twatbasket coating! But then you meet someone nice and they make up for it. 😊
Sherman Von Gee 2 years ago
This kid just started. Lol. Give him 3 months & he'll be just as fed up as the rest of us. Also, stfu.... seriously. If my cashier started asking me all of these questions & talking about themselves they would probably turn me into a Karen. I like the cashiers who hate their jobs & don't want me to talk to them as much as I don't want to talk to anyone. Lol. This is why I support self check out. I'd prefer there to be less robots & more jobs... but if this were my cashier I'd change my mind 100%. Just stfu. Do your job as fast as possible & stop acting like being nice is the reason why ppl aren't mean... it's not.
April Pickett 2 years ago
I do this. I will find a manager and tell them their employee (I hope I remember their name) was excellent, helpful, and just very pleasant to me. The managers appreciate the input and I'm sure that they will note this in the employee's file.
"What I'm seeing?" the internationally recognized business strategist and customer service expert asked rhetorically.
"One-person coverage that was needed as the pandemic waned is now the norm. Customer service suffers and store refresh between rushes never happens."
#18
Let It Burn
RandomEpiBioPerson 2 years ago
I worked for pizza hut at one point, and I got two weeks off approved to go visit my brother about 6 states away. While I was gone, I got called and asked to come in...
#19
This Is Just Working Retail Right?
RandomEpiBioPerson 2 years ago
This is 100% my mother. She is a poster child for the Dunning-Kruger effect.
Christof Irran 2 years ago (edited)
That's why you don't argue with fools. It's like mud-wrestling a pig: no matter what, the pig always enjoys it more than you do. And it will suck you down into the morass.
CORGI QUEEN 2 years ago
One day my brother and I had a dentist appointment at 9 and I said "Yay we get to sleep-in!" because we have to wake up typically at like 6:45 and my brother goes "We sleep in everyday" I was so flabbergasted at how he thought that I finally got it through his thick head that I don't go to school at 9 and my school starts at 8:25 and his starts at 7:45.
Casey Payne 2 years ago
You can be correct, but if the other person refuses to understand you, you won't be right. You won't wrong either. Just walk away with your sanity. You're not wrong. You're not right. Be satisfied with being correct.
#20
When A Customer Tries The "I'm Never Shopping Here Again" Card
Vasana Phong 2 years ago
Our doctors office would have patients complain for various reasons, some reasonable, some not, the one that gets to me is when they’re late and have to reschedule, and threaten to transfer out of the office
Libstak 2 years ago
Recently went to a takeaway. Kebab shop but you can order a mixed chicken & lamb tray with salad, dip and chips plus Turkish bread in $16 serves 2, $35 serves family. I asked for the $16, small. Sorry, we only do medium. Wait, why? Because we don't have small trays. So put a small serve in a medium tray. Sorry, we can't do small at the moment, whaaaaat? It isn't worth frying a small serve of chips. Yeh OK, got it, you're an idiot, I'm leaving. Clearly very disrespectfully attempted to score $35 from me for nearly 3x the food I could possibly imagine eating. But the affronted gape on her face as I walked away? Like how dare I not fall for that s**t?
Victoria Pitt 2 years ago
i love it when customers call all pissed off and threaten to go to the competitor. I wish I could say, good, go bother them instead!
Erica Cochrane 2 years ago
a few years ago, the company i worked for was in the news for not paying taxes. so we constantly got abuse over this (even though obviously it was nothing to do with the staff in the stores). my favourites were those who would come in, buy a drink and then b***ch at you about the whole thing, and i'm like 'so you're telling me it's a disgrace, we need to do better and you'll never buy from us again...and yet somehow i just rang up a latte for you... ok'
Wondering Alice 2 years ago
Kids raised by parents like this threaten to give teachers bad reviews for sanctioning poor behaviour, and will add on the threat they will go to another school. So hard to keep a straight face when you work in an over subscribed school. Best is when the parents double down and repeat threat and are met with 'im so sorry to hear that, but I will start the transfer process immediately - just pop the intended new school in the box and I will do the rest'.
#21
Can You At Least Check For Me!!
Paul Gerrard 2 years ago
Yes there is a special shelf out the back where the one remaining packet will be stored for that one customer who asks.
Clown fish 2 years ago
Walk out back talk to colleagues that customers are stupid walk back out and say sorry don't have any
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Billy Harrelson 2 years ago
If customers ever saw what "the back" looks like they'd quickly understand why it's never so cut and dried.
Daniel Heys 2 years ago
Girl we never had a “back”. I’d just go to the fridge area and wait for 2 min and go back
WalterWhiteSavannah 2 years ago
It literally took about two weeks working retail for me to realize that its infinitely easier and better to just say "ill take a look" and spend 3 mins in the back away from people before coming out and saying "no sorry were sold out." Then ever try to explain anything. I also wonder how many times people stole stuff during that time since I almost always worked alone at a liquor store but that wasn't my problem.
featherytoad 2 years ago
I always liked the customer who would ask me if there was anymore X in the back, and then when I would say, "No, I've already checked for someone else." a few minutes later I would see them asking another employee for the same thing.
TotallyNOTaFox 2 years ago (edited)
Had that the time the cooling system for the meat and dairy section broke down. 5 highly visible signs explaining what happened and there were still a lot of idiots not understanding why the shelves were empty
Mark Reaves 2 years ago
I've been one of those customers but only after being sure I could see the item in the cooler (milk). Mom wanted milk. No milk stocked. Saw milk through cooler door. Asked (nicely) the nearest employee if they could check the cooler for said milk. I, having been a stocker before almost went in the cooler myself before realizing that's probably not a good idea.
Lisa Crow 2 years ago
It might have been out of date product. We always had to keep the expired milk for the dairy to pick up when they dropped off the fresh stuff.
Load More Replies...Phibbs, who also released the book The Retail Doctor's Guide to Growing Your Business, said companies need to hire more people than they think they need.
"Pay as much as it takes to get people who won't quit on day 1 and can think on their feet," he added.
#22
Min Wage
Tams21 2 years ago
This is a good point. You might need no (or few) qualifications to start in retail or service, years of experience definitely makes a person a skilled worker (in Germany there are qualifications for retail workers and servers that take years to get). They should be paid as such!
Kel_how 2 years ago
Absolutely agree. Experience is experience and often better than formal education.
Load More Replies... The Original Bruno 2 years ago
To the employers in the back: Not being able to find employees willing to work for minimum wage does NOT mean the government should break 1,000 laws to help illegal aliens rescue you. It means you need to raise wages. If you can't afford to do that and stay in business, you are a parasite. We taxpayers do not need to subsidize you by paying your workers welfare because even though they're working they don't make enough money.
Stephanie Did It 2 years ago
And you have to hire some inexperienced ones too, or they'll never be able to start on their way. If you want loyalty, start by treating workers like human beings.
#23
“Why Isn’t It Taking My Bills” // “I Asked For Cash Back, Why Isn’t It Giving Me The Money” // Actual Things That Were Said When The Machine Looked Like This
Craig Boddys 2 years ago
Ive had people force the doors open and stroll through the store WHILE DOING AN OVERNIGHT REFIT. It was 2am, we closed at 6pm. There was a big red sign COVERING THE WHOLE DOUBLE DOOR. They said they thought it was fake so they moved it out of the way. They also complained to head office that id kicked them out of the store, and head office GAVE THEM VOUCHERS AND APOLOGISED.
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AnotherBear 2 years ago
That's actually pretty on brand for the location nearest me.
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guy greej 2 years ago
The logo on the desktop has an error. It says Shoprite when the store is actually Shorpite
kath morgan 2 years ago
I don’t know why it is, but people really do not read. You have to accept it, and run your store accordingly.
SCP 4666 2 years ago
Haaa. There`s a tobacco/lottery store which had an acrylic glass cover installed during the pandemic. They had to put a sign on it saying "This is a cover" because people kept asking what it was. Even then people still kept asking😄 This must be some kind of neurological phenomenon
тнє αмαzιηg ¢αℓℓιє тαу 2 years ago
99 out of 100 customers are specially illiterate when it comes to this.
#24
A Friendly Reminder
General Anaesthesia 2 years ago
Human Resources, like natural resources, are there to be exploited in corporate processes and the waste products disposed of as cheaply as possible.
michael Chock 2 years ago
Was telling my HR about labor violations and management not following through with agreed pay increases. They asked why I didn't just get a different job and hung up on me.
Stephanie Did It 2 years ago (edited)
I once reported a hostile work environment situation. The HR rep patiently explained that the onus was on me to turn it around so the problem would go away. She must have just learned that word because I heard about the onus on me about 15 times, then she threatened my job if I didn't solve the problem. Which just translated into "so just quit already"
Gregg Bender 2 years ago
In late stages capitalism, human "resources," much like natural resources, are to be used up and discarded.
Victoria Pitt 2 years ago
100%%%%%%%% Even when I was pretty blatantly being harassed HR was like, well did you tell him to stop? I'm sorry what? I have to tell the 58 year old man who could be my father how to behave like I'm his mother?
The Original Bruno 2 years ago
Human Resources is not your friend; they ARE however there because the company does not want to get sued or reported.
#25
What In The World
Tams21 2 years ago
So over one comment (which was probably exaggerated anyway) the customer goes onto the dark web, finds out deeply personal information which might actually explain why the worker had a bad day and displays it in public. With a message to *him* to choose kindness. What the actual f**k.
Glenn Schroeder 2 years ago
I up voted, but you left out the part about him spending $40.00 to get the information. That's some hard core overreacting there.
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Max Robitzsch 2 years ago
Gap is a clothing store, not a restaurant. Such a sign would not stay up for more than a few minutes. Your browsing data is very unlikely to be available on the dark web. This looks very much like a prank. Either totally made up, or some of his co-workers pranked him. Sure, there's a very small change it's real, but 99% says nope.
Zobi123 2 years ago
I am disappointed they didn't think up better search terms for him.
Load More Replies... ॐBoyGanesh 2 years ago (edited)
If the person asking already knows where one can get milk, what’s the motivation of asking a clothing retail employee? Control? Manipulation? Forced obedience? They specifically asked so they could hopefully be “offended” by the response. So they could then play some “dominion” game over another human. Which suggests they feel neutered and irrelevant in society and are desperately grasping at a (inauthentic) sense of agency. Or it’s just a fücking joke.
JayWantsACat 2 years ago
I thought the same but they asked where "in the mall" they can get milk, not where in general, so those places might not be in that location. But agree with your point about asking a clothing retail employee a specific question like that.
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Min 2 years ago
Wait, who are you telling to calm down? You're the only one shouting here. ;)
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Jay Tamaalii 2 years ago
If I were him, I would find the person who made this and s### on the radiator of their vehicle.
Tracy Wallick 2 years ago
Frankly, it sounds like this guy was just fishing for an excuse to show what a cOoL hAcKeR bRo he thinks he is. What a c**t.
But while we're still waiting for that to happen, fire up our earlier publication on the subreddit, called 40 Pics From “Retail Hell,” A Place Where Retail Workers Come Together And Support Each Other.
It's just as good as this one!
#26
Even Worse Is When It Is A Group Of 5-6
Susan Bosse 2 years ago
I was in Dollar Twenty-Five Tree tonight and a boy about 7-8 and his mom were shopping. He was a little loud and kept asking for things and hollering "Mom." Their buggy was in the middle and he ran over and grabbed it and said "Excuse me, ma'am. Let me get this out of your way." I was pleasantly shocked. It was adorable and I said thank you. I checked out and they were just finishing up and he hollered "Have a nice night." Friendly kid and I felt bad thinking he was annoying initially. Great manners. That's lacking today.
Glenn Schroeder 2 years ago
It doesn't even take two people to do that. Last week I was at HEB, and a guy was looking at some product on the shelf with his cart dead in the middle of the aisle so there wasn't room to get by.
LonelyLittleLeafSheep 2 years ago
I'll say "excuse me" once then move their cart out of the way myself if they don't move.
JayWantsACat 2 years ago
I stand there, staring at them, until they finally realized they should move. IDGAF, I'm not going all the around.
Reenzy Bennington 2 years ago
Oh how fast they get out of my way when I give them the m*rderous b*tch face.
#27
Thank For The Support
kath morgan 2 years ago
I might owe my life to the person in line behind me who told them “no, she’s been standing here the whole time” when the attendant tried to accuse me of cutting the line. I had been waiting over an hour and I think I would have fallen apart.
LonelyLittleLeafSheep 2 years ago
I will always step in if someone is verbally abusing a worker (and have done so multiple times).
Erica Cochrane 2 years ago
love this! had a drunk guy wander into the shop once, i asked him to leave because he was harassing customers. he yelled 'i'm going to effing murder you'. immediately my supervisor and a regular customer were at my side, one between us to calm him down and the other ready to jump in if things got nasty. gave the customer a voucher for a free drink since he was willing to protect me.
#28
Life In Customer Service
Angi 2 years ago
That is why I learned to kill them with kindness. I had someone complain I was to nice.
Mrs. Ginger McSarcasm 2 years ago (edited)
Buy a sword. Name sword Kindness. Kill people with Kindness. Task completed. On a more serious note, that's the best kind of complaint you can get.
Load More Replies... JayWantsACat 2 years ago
"Being rude to people who are NOT paid ENOUGH to not be rude back but still do"
#29
Working In A Supermarket Be Like
Kathryn Baylis 2 years ago
And your boss gets a $1.00/hr raise, and the CEO gets a new yacht.
Load More Replies... ॐBoyGanesh 2 years ago (edited)
I get that sometimes people have to make choices between necessities because they’re literally living paycheck to paycheck at a zero-sum. So, any pay increase of an already disgustingly low wage is a good thing. But $500 a year isn’t a raise. It’s an employers way of convincing an employee that they’re valuable in order to retain them and keep them happy with their job. It’s a tool for the employer not genuine recognition of the employee. Because if they actually gave a c**p about the employee and truly valued their labor, $0.50/hr would be seen as an insult rather than some sort of twisted accolade. And it sure as s**t isn’t a cost of living raise.
Marnie 2 years ago
0.5 cents is half a penny. I'm guessing they meant 50 cents or 0.50 dollars. Also, it's "50 cent raise", not ".50 cents raise".
Kalikima 1 year ago
Omg, you knew what they meant, I knew what they meant, everyone knew what they meant, you're just being pedantic..
Load More Replies... Mark Reaves 2 years ago
You mean get a 50 cent raise after nothing for too long and now you need a dollar raise just to get paid what you used to due to inflation. You got demoted
#30
"It's Says Remove Card, What Do I Do?"
Mike K 2 years ago
Yep, that chocolate starfish is actually a card reader
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SmooshieFries 2 years ago
Omg! Whyyyy God Whyyy?? Every day this happens! AND its giving them an annoying sound to remove the card as well as Remove card!
Binky Melnik 2 years ago
I live among old people. They keep coming to my door, holding out their phones, beseeching “What do I DOOO?!” I look at the phone; it says “Tap here to open/update/download/etc.” I say “Why don’t you tap like it says?” “Oh! Okay! Thanks!” The phone TELLS them what it wants, yet they need me to okay everything. 🤬Grrr.
Gardener of Weeden 2 years ago
There is one POS( point of sale and piece of s**t) system at a store I frequent, for some reason it tells you to take the card BEFORE it is approved ... and if you do it voids the transaction.
Jeweled Dragon (She/They) 1 year ago
Card reader: "Remove card" Customer: "Do I remove my card now?"
тнє αмαzιηg ¢αℓℓιє тαу 2 years ago
FOLLOW IT, FOR GOODNESS SAKE. UNLESS YOU WANT TO LOSE YOUR LIFE SAVINGS OF LIKE $100000.
Eunice Bentley 2 years ago
prepay parking? I hear it many times everyday. Then they promptly stick the card back into the machine because, it next says insert card. Then they ask "do you know how to operate this machine?" So I do it for them.
#31
It's Amazing How Many People Are Too Stupid To Read Signs
Jccaidc 2 years ago
Management needs to train the staff to at least be familiar of different sections of the store.
VonBlade 2 years ago
What's the point? They move everything around each month in the hopes you'll go in for toothpaste but come out with a 50" TV, a new suit, some aubergines and a bottle of Jack, because you'd never seen them before in that aisle.
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Purple light 2 years ago
This depends so much on the country. In many European countries they do know where something is, or they ask for a collegue on the intercom for assistance.
Sunshine Lady 2 years ago
In Bulgaria the cashiers sometimes work in the store, so not only sitting in one place. And as a customer I would like to mention supermarkets change positions of items and it's hard to find something that was moved 2 days ago.
Marley Nachi 2 years ago
to be fair, how does a customer, who just arrived, supposed to know that that one worker stays in once place and isn't familiar with the stock.
Billy Harrelson 2 years ago
A corollary to the customers who can't read signs: whenever there's a sale or clearance event, customers lose the ability to completely read the sale sign and read "50% of select items" as "50% of everything" and then b***h at you when something comes up full price.
Manners are free 2 years ago
This doesn’t happen that often in Australia. Staff are expected to not only tell you but take you to the aisle.
v 2 years ago
This is so true! I mean it's common knowledge that customers always know exactly how long an employee has been working at a given store or what their job entails and we also know exactly what experience and/or knowledge the employee has. In reality, the customer actually know more than the employee but we ask questions like this for the benefit of the employee.
Reenzy Bennington 2 years ago
I get the same look when a hotel guest asks me the population of my town but I'm either at work or at home because I'm an exhausted introvert who doesn't give a cr*p about the people living here, let alone the amount of people living here. "aRe YOu NoT fRom ARouNd HeRe?" does that mean I have to know everything about this town? Come on now.
#32
Boomer Customers
Angi 2 years ago
It was never the boomers that blew up on me at work it was always people younger then me and I'm 40
Lew k 2 years ago
You have a unique life experience then. I’m also in my 40s and have only recently left customs facing roles after nearly 23 years and it’s always been older people who have been terrible. Sorry to say it but the absolute worst are the people who fit the criteria of boomers.
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Mrs. Ginger McSarcasm 2 years ago
Between all of us I belive we can agree that there are people of every generation who are rude to customer service people in some way or another.
LittleWombat 2 years ago
Omg I'm not a boomer but I am so sick of these generational insults. Such ignorant generalizations! It isn't much different than saying "All Italians are ____" or "All black people are ______." How freaking unacceptable to constantly hate on a group of people over stereotypes. I thought decent people had grow more accepting of people's differences by the year 2023!!
Lara Verne 2 years ago
I don't understand this. My neighbour is boomer, and I thought she was very nice person. Until I started working in supermarket. She treats retail workers like s**t. But to everyone else, she's perfect angel.
The Original Bruno 2 years ago
... because while SOME old people grew up being unable to AFFORD some stuff, it was always in the store if they decided they wanted it badly enough to pay more money than they usually should. The notion of a store running out of basic foods like ham? Completely LITERALLY inconceivable. Just-In-Time Warehousing, Chinese trade deals, and an army of arsoninsts burning down food production plants without the federal government raising an eyebrow, all at a time when the economy is good enough at the same time inflation is bad enough that you actually have to pay people in food production more than minimum wage all while the economic jitters of coronavirus still linger... It makes for a lot of frustrated, confused, and strangely powerless feeling people.
LittleWombat 2 years ago
Sorry you were downvoted for being logical, understanding and aware. Sigh! You have my upvote though.
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Susie Sawyer 2 years ago
Again, one stupid old person says something and the whole generation gets stereotyped by a stupid younger person. Boomers have manners. Boomers know what it is to be polite.
#33
Honestly
FahQ 2 years ago (edited)
I once had a customer ask me how many rolls of paper towels usually come in an 8 pack.
Remi (He/Him) 2 years ago
Wanna bet it was someone who works with numbers for a living? After several hours of counting stuff your number brain checks out and you end up counting 2+2=5 (been there done exactly that, the embarrassment will be with me till the day I die)
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WalterWhiteSavannah 2 years ago
Customer "do you have 8 packs of old Milwaukee?" Me: "no we sells 6 packs, 12 packs, 15 packs, ans 24s of old Milwaukee." Customer: "but they have 8 packs." Me: "yes but we don't carry the 8 packs." Customer: "no they have 8 packs ive gotten them other places before." Me: "let me check the back." Aka "I need 2 mins to recover ans be away from this guy."
тнє αмαzιηg ¢αℓℓιє тαу 2 years ago
my cousin works in a restaurant and had a customer ask 'Excuse me ma'am, what's in this bacon, lettuce and tomato wholegrain sandwich?'
Celtic Pirate Queen 2 years ago
People can be so incredibly stupid. I was standing next to a woman asking a clerk where a certain item was. The clerk tells her they don't carry that brand and the lady argues that she bought it there last month. The clerk assures her that they have NEVER carried that brand. I can see she's about to go all Karen on this poor gal, so I do a quick search on my phone. I walked over to her and SHOW HER the screen that says it is not available at this particular grocery store, but that Albertson's down the street has it. I watched her little pea brain wheels spin as it dawns on her that she's at the wrong store. She just left her half full cart in the aisle and walked off. The clerk very sweetly thanked me. Personally, it made my day to embarrass that f*cking b*tch.
Susie Sawyer 2 years ago
People are having trouble processing what they hear and read. Maybe it's because our US school system teaches us to memorize stuff for a test, but not to think.
#34
How?!?!? Whoever Did This I'd Like To Meet You In The Parking Lot, Just To Talk I Promise
Do-nut touch da donut 2 years ago
Im not a retail worker but id prolly clean this up for the sake of ocd and organization
RandomEpiBioPerson 2 years ago
I feel like this was someone not looking after their kids, and when they saw the mess the kid made, they just left it and moved on with their kids to pretend they didn't do it.
April Pickett 2 years ago
Somebody didn't lock the case back and a kid probably got in it. This looks like some of the toy aisles in Walmart, Target, and K-Mart.
#35
New Hires
Lady Vader 2 years ago
I love the enthusiasm of new starters, puts me in a good mood. Genuine, not sarcasm. 😊
#36
Let Me Go Home
Alyssa Phillips 2 years ago
"I'm no longer on shift here, but you can hire me as a personal shopper. My rate is..."
Theora Fifty-five Johnson 2 years ago
The customer asking me to re-open the store on Christmas Eve when I'm in the parking area unlocking my car. Um, Nope.
DeoManus Argentem 2 years ago
Almost as bad as the people who bang on the locked entrance door at 6:15pm (closing time is 6pm) yelling that they know you're in there... And you have to wait in the dark until they leave so you can unlock the door to walk out to your car to leave!
Emily Burke 2 years ago
I once had a customer recognize me out of uniform and ask me for help when i had gone into the shop i work at to pick up one thing.
Brian Droste 2 years ago
Many years ago It was semi late at night and I was dressed in a blue suit and went to a major retail store. There wasn't that many customers in the store. The store employees wore nearly the same color blue vests. Another customer I think he asked me where a certain item was. I told him I don't work here. He seen me couple of other times and kept asking me are you sure you don't work here or something along that line and he just wouldn't take my answer that I didn't work there.
#37
The Writers Really Nailed Wha
Sonja 2 years ago
Maybe the customer is visually impaired? Pick a better example, please.
Load More Replies... Colleen Glim 2 years ago
The ones who shake the gate and ask if we’re open. What part of a locked gate indicates to you that we might still be open?!
RabidChild 2 years ago
I love the ones who step in the door and yell at the cashier who is helping a line of customers all the way to the back wall, "Hey, where's the ice cream?" while standing right next to a big cooler of ice cream.
тнє αмαzιηg ¢αℓℓιє тαу 2 years ago
what's on the menu? what's on the giant hanging menu literally right there?
#38
Customer Induced Insomnia
DarkGlassSphere 2 years ago
I'd be upset if someone took my comic and scribbled something atop of it. @Hannah Hillam
WindySwede 2 years ago
BP: https://www.boredpanda.com/10-fascinating-sleep-facts-to-awaken-your-appreciation-for-nature/
#39
Oh I Forgot To Get
Casey Payne 2 years ago
And they find something else, but don't have enough money for everything and they have to put 3 items back. With attitude. No, you are not allowed to hit them. I've asked.
#40
Oh Hades I Feel This From Both Sides
ConstantlyJon 2 years ago
I prefer B***h McConnell but Glitch is really, really good too.
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Five Years 2 years ago
Ya, they've got a one in three hundred million chance of winning and they're spending the kid's milk money.
Daniel Atkins 2 years ago
yes and if they won a free ticket takes them forever to decide which one.
Terri Rimmer 2 years ago
I've always said they should have a separate line for people buying lottery tickets.
cicadas_addled0l@icloud.com 2 years ago
Lotto tickets and smokers should have their own cashier
#41
Probably
The Original Bruno 2 years ago
Only to try and force the guy back to work.
Load More Replies... Tracy Wallick 2 years ago
Me, from inside the coffin: "that's cuz you short-staff us on purpose"
#42
I'm Just A Fan
Bored Birgit 2 years ago (edited)
I was permanently asked for help when I had a white longer jacket. Did dye it pink afterwards. 🤭
Donna Peluda 2 years ago
I don't see why you have to be so snarky, it's just a polite way of initiating a conversation. hello good morning, can you help me? It's rhetorical way of being polite and not just walking up and asking for a product.
Dave M 2 years ago
Asking a dumb question is not a polite way of initiating a conversation. Obviously you have never worked retail.
Load More Replies... Libstak 2 years ago (edited)
You could have worked at another best buy and be on your way home, remember you forgot to buy something and quickly dropped into the store closer to your home. I mean, sheesh sometimes customers are damned if they do and damned if they don't too.
The Problem With Censorship Is ******* 2 years ago
Have to agree, and there are often posts where people complain that someone kept asking them about a product when they didn't actually work there. This very question would have prevented the hassle (which it apparently was, since they complained about it online). It's a simple yes or no question...
Load More Replies... #43
Funny How They Act Different Towards The Managers
Tammilee Truitt 2 years ago
How many times have I starred in this scenario. Also, being the elder of a pizza store staff, I'd witness customers giving absolute hell to teens. I'd siddle up beside the kid and watch the a*****e customer transform into a kitten, just because I walked up.
Mrs. Ginger McSarcasm 2 years ago
Every generation has problems with the others. Wouldn't it be nice if we could just all accept that none of us are perfect and treat everyone with kindness? (Guilty of being rude but working on it.)
Load More Replies... #44
Am Accurate Representation Of Retail
Stephanie Did It 2 years ago
In the early 1990s, my boss picked up on the "Work hard, and have fun doing it!" trend they were currently churning out at management seminars. It sounded so stupid!
#45
That Hasn’t Actually Happened I’m Just Picturing It
The Original Bruno 2 years ago
Yes. It's often mandated by their insurers.
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Katie Lutesinger 2 years ago
I was in a bottle shop once and this guy nipped in, grabbed a bottle of scotch, and ran off. The two employees there barely even blinked. I said I'd seen the guy loitering outside and could provide a description, but they were like "nah, don't worry about it".
Cyber Returns 2 years ago
He probably does it all the time and he just stole a bottle of their pee
Load More Replies... #46
Be Here. You're Essential
Sheila Stamey 2 years ago
I was 19, long ago and my boss drove through the deepest snow we’d had in 40 years to pick me up. Unfortunately I also had the flu and was running a 102 fever. My mother met her at the door and explained that while yes in our rural community that was the only convenience store for twenty miles, (really) I was staying home. In no uncertain terms. My boss yelled through the door, “are you gonna let your mother rule your life!” In my mother slam the door in her face. I found another job when I got over the flu.
ConstantlyJon 2 years ago
We had tornado sirens going off when I worked for Kroger in Michigan. Was my first job. Almost no one in the store, but management had me go outside to grab carts so they wouldn't blow into anyone's car. Insane.
#47
Every. Damn. Time
Tracy Wallick 2 years ago
Can confirm, I too hear the siren call of the forklift-scooter
Load More Replies... Šimon Špaček 2 years ago
It is great scooter, extremely stable, you can stand on both legs, it goes pretty fast,... but breaks could be better. (Oh, and make sure that the big boss will not see you. Learn from my mistake.)
Nikki Sevven 2 years ago
Don't bother. A pallet jack steers like a recalcitrant cow and travels at the speed of a snail in molasses.
Cyber Returns 2 years ago
I worked in a butchers merchant's and if we were done early then the boss would arrange races with the prize being some of the left over produce for the winner
Fairytails From Other Worlds 2 years ago
Uuh, I’m one of those people 😂 They’re just too attempting!
#48
Now That Our Eyes Have Been Opened, We Ain’t Ever Going Back
Donna Peluda 2 years ago
yea, I boiled some pasta last night to use to make a pasta salad to bring to work today. It's didn't make it.
#49
When Customers Are Like 'Can You Check The Warehouse?' Like Sure But You'll Be Waiting Ages And I Doubt I'll Find It
A.Bunneh 2 years ago
I'm paid by the hour. I'd just walk around in the warehouse on my phone pretending to look. It keeps me off the register.
Load More Replies... Taibhse Sealgair 2 years ago
This may get me some hate, but here it is. There's a big box store not far from me that you can check the in-stock status of products. Which I would do to avoid a wasted drive. Problem is, when I got there, i couldn't find the product about 25% of the time. I'd ask about it, given the website said it was in stock, and was always told that the website was wrong and if they had it it'd be on the shelf. Well one time I decided to go home and order it for one hour pickup. Guess what was suddenly available. I no longer go to look for things at that store. Online order for pickup every single time.
Nikki Sevven 2 years ago
Just say, "I just checked for another customer a few minutes ago and there were none back there."
Sue Ellen Jensen 2 years ago
I have worked at two home-improvement big-box warehouse stores. I got so tired of people asking me to check in the back. I'd tell them there is, in fact, no "back". They didn't always like it, but it's true!
Bookworm 2 years ago
I have worked in two different stores, neither of which keeps stock in the back or receives specific items on a schedule of any kind, because one was charity thrift and the current one is a discount store. The number of people who can't grasp this is *unbelievable.* There is no inventory, there is no way for me to check if we have any more of that specific mirror, and I have an actual job to do that doesn't include looking through the entire mirror section to see if there is one. You'll just have to actually look for one, and if you don't find it, we do not have it.
Jeremy James 2 years ago
I once had a customer insist that we had what she was looking for in stock because she saw it online. Tired of arguing, I walked her back to show her what the stock room looked like. She said, "Oh," and left.
Mrs. Ginger McSarcasm 2 years ago
You were allowed to take her back there?
Load More Replies... #50
Please Spare Me The Bullshit For Once
Cloakred_Is_Bored 2 years ago
Yaaaay! And then Cain was damned for all eternity!!
Load More Replies... Cuppa tea? 2 years ago
Family in Bible. Of they weren't murdering each other, then they were shagging each other.
#51
I Hate This Type Of Customers
The Original Bruno 2 years ago
You guys know the internet allows customers to see that the store supposedly has three left? And that they've been told 1,000 times "we're out of stock" only to find out it's not?
Java Addict 2 years ago (edited)
You know that the in stock amount doesn't update on websites the instant an item is sold in-store so you shouldn’t take it as gospel?
Load More Replies... #52
When Customers Point Out Prices Can Vary
Gustav Gallifrey 2 years ago
It's a good thing that the Willys auto company isn't still around. Their advertising dept would be doing it tough.
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PFD 2 years ago (edited)
Hey Pandas, serious question. Can anyone who actually *is* offended by words like w***y or even a*****e or f**k please raise their hands? Cuz this is a site with a mature readership but it's censored harder than a Sunday school. I'm genuinely curious as to who for. (Edit: It doesn't *bother* me that it's censored, it's hilarious, I just wonder... why?)
ॐBoyGanesh 2 years ago (edited)
You have to remember that BP is a Lithuanian website and the people who create this content (by appropriating it from other sites) aren’t native English speakers. They use software that scans for words that may be offensive or even language that may be a liability in their country. Which has to try to translate and determine the appropriateness of slang and other idioms. Clearly it errors on the side of safety. W***y can mean penis. However, W***y translates into Lithuanian via a computer generated translator may return “c**k” as the result which the censor software and human editor may determine as offensive to easily offended (more) westerners.
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Superb Owl 2 years ago
I was going to post about the adventures of W***y the c**k and D**k the African wild a*s, but...
Mrs. Ginger McSarcasm 2 years ago (edited)
Is the secret to avoiding the fairies adding an extra y at the end? Willyy Edit: ha! It worked
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#53
Broken Promises
Cyber Returns 2 years ago
I think the bigger threat would be if they said "I'm coming back every day from now on"
#54
The Customer Is Always Right
Luke Branwen 2 years ago
Okay, but the quote was originally "The customer is always right, IN THE MATTER OF TASTE". That means no matter what ridiculous stuff they buy, let them buy it since it's still a profit. It was NOT meant to excuse worker abuse.
Michael P (Perthaussieguy) 2 years ago
YES!! Why so many people don't know this!! *sheesh*
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Tracy Wallick 2 years ago
I finish the quote for them. They don't like that it doesn't mean what they think it means~
David Leick 2 years ago
I'm gonna bite the bait and ask: WHY WOULD THEY STAGE THIS!?
Load More Replies... #55
Yup. Uh-Huh. Wow. I Know
and_a_touch_of_the_’tism 2 years ago
Wow man that’s crazy (idk he won’t shut up send help) dang for real
#56
Sounds Reasonable
AtMostTheFabulist 2 years ago
Did you get an email saying your order was ready? Then why are you here?
#57
When My Manager Schedules Me To Close At 10pm And Then Open The Next Morning At 6am
Shina Kohana 2 years ago
America does too. But it’s only 8 hours. Most retail bosses don’t care though and most people wanna keep making a paycheck… so that rule slides around a lot…
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Cyber Returns 2 years ago
I think comes under: What can you say at work that you can say during sex
Mrs. Ginger McSarcasm 2 years ago
Unfortunately it's legal here in the U.S. of A. Off the top of my head I want to say they can't make you work withing 5 hours of your last shift, but I may be wrong.
Load More Replies... Cuppa tea? 2 years ago
In EU, you need by law 8 hours in between end of the shift and start. In reality, noone will ask you do do this.
#58
My Coworker And I Draw Caricatures Of Problem Customers
#60
The Day Our New Point Of Sale Rang Up A Shirt For $84 Million Dollars
#61
Saw This While Getting Some Fry Bread Down In Arizona
Xenon 2 years ago
Seriously nasty looking plate. Not sure I'd want to eat anything from there.
Deb Smith 2 years ago
totally agree, disgusting on the outside, how gross are the areas you can't see? yuck
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#62
* Sideways In An Aisle *
Nikki Sevven 2 years ago
Not in my market. It's always either elderly women or couples, or women with small children who aren't watching them.
Paul Gerrard 2 years ago
The inconvenient place is the checkout area or at the end of any aisle. Usually two but sometimes three and their trolley/carts. And at least one kid. Its so great to catchup...for 20 minutes.
Mrs. Ginger McSarcasm 2 years ago
This sounds like you're saying you are one of those people. If that was not your intended meaning, I would suggest you reword your comment. Or not, it's completely up to you fellow panda.
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#63
Customers Found This Little Dude In The Planters Today. I Had To Stop Both Them And My Manager From Taking It Home As A Pet
and_a_touch_of_the_’tism 2 years ago
They eat harmful bugs like ticks and have a natural immunity to rabies! Also they will basically faint without their control, and drool and evacuate their bowels to really sell the story.
Taibhse Sealgair 2 years ago
Generally not dangerous, but boy do they put on a show with the teeth they have. Add some loud hissing and you don't want to try and pet them. 'Course if you do try, they'll roll over and play dead. Also, fun fact, opossums don't carry rabies. Their body temp is too low.
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Kathrin Pukowsky 2 years ago
I know they are feral creatures, but don't they do this "faking death"-thing when they feel threatened? Are they dangerous?
Mrs. Ginger McSarcasm 2 years ago
I believe it's an automatic response that they have no control over. Just like fainting goats. But as far as I know they're not necessarily dangerous. Unless you threaten them to the point that they attack you. Which every animal does
Load More Replies... #64
This Image Is All I Think Of When I Hear Someone's Worked In Retail For 10+ Years
Deb Smith 2 years ago
My Aunt worked at a Shoprite for 44 years! I only made it to 13 years at a Foodtown. My sister also did 20 years at a Shoprite. She worked in the sign department, back when everything was hand-drawn. The real reason these stores cannot hold onto employees now is (the newbies who are hired off the street with no experience) and after the time and energy is spent training the newbies, they quit (it's the way it is for unemployment, you have to work once in a while and people take advantage of it). The newbies have zero respect for those training them and they are only there because they have to be there. My sister had to train newbies who would sit up in the signroom while my sister was called to work register. The signs didn't make themselves, didn't hang themselves either, but those newbies wouldn't do any of the work. (the newbies would claim that they couldn't be trained for register because they didn't know numbers... ugh)
#65
Managers Be Like:
#67
You Say That's All The Bank Gave You?
Jessica Cooney 2 years ago
I always HATED when customers would come in 2 seconds after opening and buy a pack of gum so they could break a $50. Like dude, most of the money in my till right now is coins. I don't think you want that much back in coins.
Sami-Jo Ross 2 years ago
And then the next person tries to pay for a huge order in cash, you have to explain that you don't have change and the change machine is inoperable first thing in the morning, and he ignores that you cannot get change and goes on a rant acting like it's your fault... True story.
Tracy Wallick 2 years ago
People paying for small purchases with large bills are immediately suspicious. Double-check it's not a counterfeit bill.
Deb Smith 2 years ago
yup, and they never give you more than a $100 till, half of which is dollar bills. I wouldn't give up my fives and tens because then it sets you back for the rest of the day. It's not so bad now days when credit cards are the norm, but in the 90s when I worked the 730-3 shift, mornings always started with $20 bills for a newspaper...
#69
Half My Life Is Chasing After Plastic F-Ing Bags. How Hard Is It To Get A Reusable Bag? Please, I'm Begging You... I'm Sick Of Running Out Of Plastic Bags And You Getting Mad Because We're Out
Meh 2 years ago
If the bags actually lasted then fine but most give up and fall apart the second you leave the shop
Donna Peluda 2 years ago
In Spain we get some good quality ones that can be reused several times. For a few cents more you can get bags that last for years. The problem is remembering to take them with you.
Load More Replies... v 2 years ago
Right now I can understand it not slowing down the usage. At ten cents per bag, most customers can get out under one dollar. If I'm not mistaken though, ten cents per bag is the honeymoon period to get people used to the idea and the long term plan is to go up to twenty five cents per bag.
#70
No Title Needed
Gustav Gallifrey 2 years ago
I think that it's a requirement under Lithuanian law that this sign has to appear at least once in any BP thread relating to work.
David Leick 2 years ago
I think the BP staff are trying to tell us something. Blink once for yes, twice for no, guys.
Load More Replies... #71
It Really Do Be Like That
#72
Why
and_a_touch_of_the_’tism 2 years ago
I would like to apologize on behalf of all teenagers for these chucklefucks. Sorry. We’re not all QUITE that stupid.
Pizzaking, village burner. 2 years ago
I as a teenager am doing my part by being as kind to retail workers as possible. Once I was accidentally rude and it still haunts me
Load More Replies... #73
“But It Said You Had It In Stock Onlin—“
#74
Posted In Our Breakroom. Because Yes We Are All Alive Just To Work
Gustav Gallifrey 2 years ago
The very best workers sell their partners and children into slavery, shoot their pets, burn down their house, cut all ties with friends and relatives, and take up residence under the front counter so that they can always be on hand for EXTRA WORK.
Taibhse Sealgair 2 years ago
Average bosses give workers EXTRA PAY if it fits the budget. Great bosses find budget to give workers EXTRA PAY - no matter what. The best bosses plan the budget around giving workers EXTRA PAY.
Colin Matthews 2 years ago
What kind of addled maniac puts this c**p up where people might see it?????
#75
Corporate
Sooploosh MacSchnibble 2 years ago
this is funny because in this episode, they were actually a cult trying to work for some jam farm, like without pay or anything, and had to give up their friends, identity, and even eating to go to work at this farm, which (although im sixteen and have never worked a real job before) is pretty similar to the retail experience.
#76
This Is So True
#77
I’ve Started Taking Pictures At Work Of Messes Customers Leave Behind
SkyBlueandBlack 2 years ago
Oh, that's easy. You shoulda seen how my Payless looked by Sunday afternoon.
The Original Bruno 2 years ago (edited)
I have an explanation for this behavior (although it is still inconsiderate and rude because everyone can see this is not the 1980s anymore): There used to be shoe salesmen. Like Al Bundy in Married With Children. They used to find out your size, ask what you're looking for, make a suggestion, unbox the shoes, allow you to try them on, advise how they'd fit over time, and put them back in the box. Specifically, they could get frustrated by customers putting the shoes away themselves, because they never did it right. As they gradually disappeared or got overworked, people got used to speeding things up by picking out their own shoes, unboxing them, trying them on, and leaving them for the shoe salesman to box and stock. I guess customers decided it was socially acceptable to just leave the shoes where they were based on childhood memories and never cared enough to look around.
Jessica Cooney 2 years ago
I will NEVER understand this. Even before I worked in retail, I always returned shoes to the spot I found them.
Trisec Tebeakesse 2 years ago
Oh, please. At LL Bean during boot season, that would be an utterly pristine footwear department!
Rahul Pawa 2 years ago
I could see someone leaving them out if they're not sure where exactly they got them. Especially if they're thinking it would be worse to put them in the wrong spot.
SkyBlueandBlack 2 years ago
You put them back where you found them. They're roughly arranged by size -- it's not rocket science.
Load More Replies... Robert Mandeville 2 years ago
Some customers say they do that to force retailers to hire more staff. Somehow, that never seems to work...
#78
🥴
kath morgan 2 years ago
I recently had the same customer make two small transactions with $20… after the first one, I knew she had the change because I had given it to her! I am not a change machine, guys.
#79
Corporate Retail Training Course Starter Pack
David Leick 2 years ago
Don't forget the 10 minute video about how unions don't want "us" to succeed. And if by any weirdly random chance a union rep walks in, you have the right to put your fingers in your ears and run away screaming.
#80
So, How Has Your Day Been?
Innua 2 years ago
Nothing like eating some food in the public toilet. Even if they can't afford food they could still tidy up :(
Little king trash mouth 2 years ago
True. Could be sad. All I know is, if I was in this position, I'd at least try to clean up to make it not look like I had a full meal in the bathroom.
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#82
Like.... Why?!
SmooshieFries 2 years ago
Never ever. I sometimes even put the clothes back where I found them after I've tried them on instead of leaving them in the dressing room.
Cyber Returns 2 years ago
Reminds of that scene in Harry Potter where all the prophecies are falling off the shelves
#83
Found This On Twitter. I Would Quit Without A Notice
Mrs. Ginger McSarcasm 2 years ago
On call means paid for the entire time you're on call, right?
The Problem With Censorship Is ******* 2 years ago
NEEEEEEEEEED. *spongebobrainbow*
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Gabby Ghoul 2 years ago
And remember, Gary is the owner so he will keep all those profits. Go team
Gavin Johnson 2 years ago
1. Pay my phone bill. 2. Pay me for being on call. 3. Pay me time + 50% for coming in on my day off. 4. Pay me time + 100% if it’s a Sunday or Bank Holiday 5. Give me a decent profit share. 6. Pay me a bonus if we hit that target you are aiming for. 7. If you miss any of these requests then the deal is off and so is MY phone. Thanks for your input Gary, it was fascinating. Go team!
General Anaesthesia 2 years ago (edited)
US at-will employment. The company owns you, modern slavery.
#84
“You’re In The Industry, No One Takes Breaks”
Kare Deter 2 years ago
I worked in retail a long time ago. One busy Saturday I went to the shift manager to ask when I could take my break. I was told "we're really swamped, everyone is voluntarily working through their break". Me: "Yeah, I'm not volunteering. I'll try to take my break when its less busy but that's the best I will do." No. I didn't work there long.
ConstantlyJon 2 years ago
I mean, the manager isn't wrong. People tend to not take breaks unless they smoke.
#85
Boomers When They Have To Pay 10 Cents For A Bag
#86
Trying To Make It To The Bathroom Without A Customer Seeing You
David Leick 2 years ago
If I'm ever caught beating my wife, I'll have to remember to sic the entirety of the internet on her.
#87
My Boss After I Called In 4 Hours Before My Shift Because My Cats Tumor Has Ruptured And The Bleeding Won't Stop So I Have To Euthanize Her
Mrs. Ginger McSarcasm 2 years ago
You're supposed to close for me. Today and every other day because I won't be there at all anymore
#88
Clock Fraud
Tams21 2 years ago
I don't think this is as bad as the others. The wording might be quite harsh but even good employers usually expect you to be ready to work at the start of your shift and if a bunch employees were regularly not doing so, the sign might be justified.
Jeremy James 2 years ago
I think this is here because, at least in the US, wage theft committed by employers steals 300% more from the public than burglary, larceny, and auto theft combined. So an employer whining about having to pay an employee $0.10 while they use the bathroom on the clock is bitterly ironic.
Load More Replies... #89
Ladies... Can You Guess What Came Out At Work? 5 Hours Left
Mrs. Ginger McSarcasm 2 years ago
Unfortunately thats not always possible for women with larger breasts. Million dollar idea right there though. Non-wired bras that work for big breasts.
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LadyRougarou 2 years ago
That's underwire for a bra almost everyone knows the pain of those coming out
#91
I Did It!
Donna Peluda 2 years ago
Working as maintenance for a company regularly pulling 15 hour shifts, I was involved in a car accident dropping my wife off at her job in the morning. This is before mobile phones. My wife got a cab to work while I waited for the police etc. She called my work to tell them I'd been in an accident. By then I was about an hour late, she told my manager about the accident and heard my manager tell the owner “Carlos is late because his been in a car accident”, and my wife heard him reply, I hope it's serious enough form him to be this late!!
Cyber Returns 2 years ago
Holy sh*t! I hope that he got hit by the truck towing away the damaged car
Load More Replies... #92
Customer Got Offended By My Face Mask
Kathrin Pukowsky 2 years ago
In case anybody is confused: The image is mirrored. "IDK" = "I don't know" "IDC" = "I don't care"
Robert Mandeville 2 years ago
Thank you. I thought the mask was upside-down and was wondering what the arch was for.
Load More Replies... The Original Bruno 2 years ago
If I were a store manager, there ain't no way in HELL I would let an employee enter my store like that. And if that was his only mask and he needed a mask, I'd send him straight home. You might as well show up wearing a T-shirt saying, "F**k off, I don't want to do my job."
#93
Your Manager When They Need You To Come In On Your Day Off
Hedonism Bot 2 years ago
Any time a business describes itself as a "family", that doesn't mean they care about ypu- rather, they're trying to con their employees into showing them the same level of altruism one would normally associate with "family" while they treat the employees as a resource to exploit.
#94
"Yeah... No.. Sorry... Yeah.. No"
Angi 2 years ago
I told my manager it was 4:30 and I just finished smoking and I don't drive high. She sent someone to pick me up
Nannychachi 2 years ago
Me and one other LPN working with one CNA to take care of 60 residents in a nursing home. Nursing supervisor says she can't find anyone to come in to help. Meanwhile, her and about 6 other RNs are in the building sitting behind a desk pushing papers and NOT helping! I've worked with some good RNs, but it wasn't at that hell hole.
#95
Every Time
#97
A Lady Tried To Play Me With A $300 Worth Of Counterfeit Bills
Šimon Špaček 2 years ago
Do you really have to use the basically useless pen to check a bill that says COPY?
Mrs. Ginger McSarcasm 2 years ago
When I worked in service I wouldn't even look at the bill closely before grabbing my special pen. It works instantly and requires next to no thinking or effort. A lot easier than examining it.
Load More Replies... Nikki Sevven 2 years ago
No one in their right mind would counterfeit 100s when 10s slip under the radar so easily. Clerks will always look twice at a hundy, but won't even glance at a 10.
#99
This Is Why People Don’t Want To Work In Retail…
Java Addict 2 years ago
I can smell the ghosts of the many tendies this man has consumed in his mother's basement.
Add New Image
What do you think ?
Hokuloa 2 years ago
What? You mean the images that no longer auto load because the BP users downvoted them? If so, those are still available if one clicks
Load More Replies... michael Chock 2 years ago
Reason why service workers deserve higher pay: You are a customer. End of list.
Mrs. Ginger McSarcasm 2 years ago
How about be nice to people instead of being mean to someone who's done nothing to you because someone else was mean to you
Load More Replies... Hokuloa 2 years ago
What? You mean the images that no longer auto load because the BP users downvoted them? If so, those are still available if one clicks
Load More Replies... michael Chock 2 years ago
Reason why service workers deserve higher pay: You are a customer. End of list.
Mrs. Ginger McSarcasm 2 years ago
How about be nice to people instead of being mean to someone who's done nothing to you because someone else was mean to you
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