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Nearly half of US frontline retail employees and two-thirds of frontline managers say they are thinking about leaving their jobs in the next few months.
If you're wondering why the numbers are so high, you've probably never worked in the industry. And if you're nodding in approval, saying "Good for them," you're definitely a seasoned vet.
Probably nothing illustrates why these folks are so disillusioned better than the subreddit 'Retail Hell.' This place unites 93,000 members, who go there to vent about their entitled customers, toxic bosses, work conditions, and every other problem that they face on a regular basis.
So we at Bored Panda once again decided to feature some of the sub's most popular recent posts and give these tired voices the stage that they deserve.
This post may include affiliate links.
#1
We've Had These Kind Of Karens Right
Mrs. Ginger McSarcasm 1 year ago
Upvote for being one of the most truthful things I've ever seen.
RELATED:
#2
Truth For Most Of Us In Retail!!!!
The reason why these memes are so popular on the internet is quite simple. According to McKinsey & Company, around 20 percent of US employees—or approximately 31 million people—work in the retail and hospitality sector.
That is roughly 9 million more employees than in each of the two next-largest industries (the public sector and professional and business services).
#3
If You've Ever Had To Hold Your Tongue, You Know This
#4
Nobody Can Say It Isn’t The Truth
But this sector faces a much more serious retention challenge than any other.
The quit rate in US retail and hospitality is outpacing the overall US quit rate by more than 70 percent.
Frontline retail employees are recognizing that they have more employment options—and more tools to access them—than ever before.
#6
Be Patient
WindySwede 1 year ago
They wouldn't last one day in a place like that, if they even can't stand the wait?
#7
The Peolpe We Love To Hate
Jeremy James 1 year ago
I used to work in a coffee shop with an older lady who didn't take c**p from anyone. One time, a customer came angrily marching back to the bar and said, "Excuse me!? This ISN'T what I ordered!" She looked at the name clearly written on the cup and asked, "Are you Michael?" He huffed, "No!" She exploded, "Then why you take Michael drink!? Jeremy, you deal with him, he crazy!" I loved her so much.
#8
It Would Keep Things Interesting
Šimon Špaček 1 year ago
Murder is little bit too far, but pepper spray would work. One pepper spray per year. If you don't use it somehow, you can transfer it to the next year, up to five years in a row. You can pepper spray customer on behalf of another employee.
#9
Please, God, Nooooooo
Despite that, retail sales in the US, which are adjusted for seasonal swings but not inflation, rose 0.6% in August, the Commerce Department reported Thursday. That’s a slightly faster pace than July’s revised 0.5% gain and marks the fifth straight month of growth. It’s also way higher of economists’ expectation of a 0.2% increase.
#11
Yup
#12
Respect The Basics
Stephanie Did It 1 year ago
So foolish to upset the people who are preparing the food you're about to eat!
#13
100% Spot On
Jo pay me more 1 year ago
I have to laugh. So many times I hear "Please put your items in the bagging area" when, in fact, the poor customers have done exactly that. They take them off, same message, they put them back on, same message. So they stand, confused, taking them off and putting them back on. Same message. Finally they stand there defeated, confused and demoralised until a member of staff releases them from their robotic nightmare.
"August retail sales picked up steam as consumers kept spending, though categories like furniture and home furnishings saw a drop," Bob Phibbs, aka The Retail Doctor, told Bored Panda in an email.
"No matter how much we're being told a recession is 'just around the corner,' people still want to go out, meet [others], and discover what is new."
#14
I See The Signs In Every Retail Store And On Every Public Transport In My City Now
It’s honestly [messed] up that people have become so vile to workers over the last few years that these are needed. And ofc the signs do nothing, people still say whatever they want to your face anyways
Tams21 1 year ago
The signs are better than nothing but what's really needed is management to have to guts to kick out misbehaving customers. They might lose a customer but it means loads to workers who are constantly abused. They might also find that happier workers are more productive workers.
#15
This Happens Almost Daily
#16
All Of This Requires Effort!
#17
Oh You Poor Little, Naive Lamb
Michael P (Perthaussieguy) 1 year ago
I've worked in retail for over 20 years. I'm now a self employed contractor and today I was replacing a display unit behind a newsagents counter. The young lass handling the customers was awesome. Cheerful, polite, smiling, she was enjoying herself. I made sure to tell the manager I thought she was awesome before i left. It took maybe 10 seconds, if that. I hope he told her my feedback too. It makes a huge difference for someone to be recognised as doing their job well.
"What I'm seeing?" the internationally recognized business strategist and customer service expert asked rhetorically.
"One-person coverage that was needed as the pandemic waned is now the norm. Customer service suffers and store refresh between rushes never happens."
#19
This Is Just Working Retail Right?
#20
When A Customer Tries The "I'm Never Shopping Here Again" Card
Add New Image
What do you think ?
Hokuloa 1 year ago
What? You mean the images that no longer auto load because the BP users downvoted them? If so, those are still available if one clicks
Load More Replies...
michael Chock 1 year ago
Reason why service workers deserve higher pay: You are a customer. End of list.
Hokuloa 1 year ago
What? You mean the images that no longer auto load because the BP users downvoted them? If so, those are still available if one clicks
Load More Replies... michael Chock 1 year ago
Reason why service workers deserve higher pay: You are a customer. End of list.
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