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How you feel about Airbnb will depend on your prior experiences. There’s a lot of love for the company, but there’s an equal amount of hate for its business practices, too. On the one hand, you can book a place to stay pretty much anywhere around the world. On the other hand, hefty cleaning fees, the lack of support, and sometimes iffy host practices can leave a foul taste in your mouth.

Our travel-loving team at Bored Panda has collected some of the most powerful tweets that showcase just how infuriating dealing with Airbnb can really be. Scroll down to take a peek at how nightmarish some people’s stays actually were.

#1

Airbnb-Infuriating-Experiences-Tweets

welladriansays Report

Jul_Jul_C
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

This is mainly why Airbnb is my last and least favorite alternative for booking a room.

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    #2

    Airbnb-Infuriating-Experiences-Tweets

    thevertfraise Report

    In our experience, how much trouble you’ll likely have renting a place for the short term using Airbnb will really depend on the host in question. We’ve had some absolutely marvelous hosts who go the extra mile to make your stay comfortable.

    They even give you awesome recommendations on what to see and do in the local area. (Not to mention that they’ll make a map of the nearby grocery shops and delicious restaurants, too.) The human factor really makes all the difference for us because we appreciate the effort. However, that’s not always the case.

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    #4

    Airbnb-Infuriating-Experiences-Tweets

    Cokedupoptions Report

    Beans
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This twitter account is something else, its obviously satire but there's so much going on, from the name to the username, lol.

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    #5

    Airbnb-Infuriating-Experiences-Tweets

    MissGinaDarling Report

    Panda Kicki
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So true! Last Airbnb in Czech"Oh, you have a toddler, let me pick you up from the train, and fill the fridge with toddler snacks, also I got you a box of toys, if ye likes any you can keep it"

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    Some of our worst experiences with Airbnb have come down to poor communication and incredibly different expectations. We can’t tell you just how disappointing it is to open up the door to your apartment and realize that it’s a dungheap, nowhere near what the photos (and sometimes even the positive reviews) promised. But maybe you’ve been there, too?

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    It doesn’t matter if you’re renting out an apartment, providing a service, or selling a product: one of the worst things that someone can do is promise their customers something that they then don’t deliver. It’s a fantastic way to damage your reputation and ruin someone’s day.

    #8

    Airbnb-Infuriating-Experiences-Tweets

    pextoots Report

    Brazen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    He jacked up the prices enormously and wondered why he had an issue. Even after reducing the price he still had problems. Definitely wasn't a smart decision on his part.

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    #9

    Airbnb-Infuriating-Experiences-Tweets

    dollypillled Report

    Paula Pattison
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I stayed in a suite in a castle in the country, with breakfast for less than half this amount, last weekend

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    Founded in 2007, Airbnb has welcomed 1.4 billion guest arrivals around the globe since then.

    Somewhat ironically, despite the problems some of its customers run into, the company itself appears to be doing pretty great. At least financially. Airbnb just reported its earnings in 2022, which stood at 1.9 billion dollars. That stands in stark contrast to the 352 million dollar loss it had in 2021.

    #10

    Airbnb-Infuriating-Experiences-Tweets

    jeremypgordon Report

    RagDollLali
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Free continental breakfast too! Start off the day with a hot meal, and it's one less meal to pay for when traveling.

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    #11

    Airbnb-Infuriating-Experiences-Tweets

    gilmaman2 Report

    Marcos Valencia
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    You're a free market guy until it hurts you, I see... Edit: I don't intend to offend anyone. But the difference between a regulated market and a free market is that... well, the second one is not regulated. You can downvote me, but the point is that regulations are needed in order to protect ground rights.

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    #12

    Airbnb-Infuriating-Experiences-Tweets

    CountDankulaTV Report

    Eris Kallisti
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    As a 45 year old, I can confirm that this game existed when she was a high schooler.

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    CNN notes that Airbnb’s earnings in the fourth quarter of 2022 were 319 million dollars. That was nearly twice as much as analysts predicted the earnings would be (184 million dollars).

    The rebounding travel market drove Airbnb’s shares to soar by a whopping 13.4% on Wednesday. It was the biggest one-day increase since December 2020, when the company went public.

    #13

    Airbnb-Infuriating-Experiences-Tweets

    ckimberlinjr Report

    Rahul Pawa
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'm not really sure why Airbnb has this system where hosts get to interview the renter and deny them for whatever reason. I can't imagine a hotel operating like that.

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    #14

    Airbnb-Infuriating-Experiences-Tweets

    calebsaysthings Report

    Sam Juan
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Why would I want to go on vacation just to do the chores I don't even want to do at home?

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    #15

    Airbnb-Infuriating-Experiences-Tweets

    __apf__ Report

    Sam Juan
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Seriously, some Airbnb hosts take the opportunity as "You pay me for the privilege of cleaning my home. And while you're at it, there's that leaky faucet in the bathroom you're not allowed in. You can tend to that as well."

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    It’s quite likely that Airbnb will continue to be more and more popular in the near future, as people are starting to travel more again. However, travelers are left facing higher airline ticket costs, as well as paying more for car rentals and hotels. So they’re looking for ways to save cash.

    Many think of apartments and rooms rented out by companies like Airbnb as a cheaper alternative to hotels. However, others point out that hotels aren't that much more expensive than Airbnb rentals, and don't have a bunch of rules regulating how you behave.

    #17

    Airbnb-Infuriating-Experiences-Tweets

    BadVaccineTakes Report

    Paula Chaffee
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Wow. Wonder if he also denies those vaccinated for polio, measles, HPV, etc.

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    #18

    Airbnb-Infuriating-Experiences-Tweets

    audrialemnisca Report

    RagDollLali
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Ew, this makes me feel so dirty and sad at the same time

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    Meanwhile, more people might consider renting out their own properties or rooms in order to create an additional stream of revenue.

    In other words, if someone has an issue with how Airbnb conducts its business or what its hosts behave like, it’s essential that they give them the proper feedback and vote with their wallets. Otherwise, not much will change. For instance, hosts need to realize that double-booking their rooms is not the way to go.

    #19

    Airbnb-Infuriating-Experiences-Tweets

    antirichclub Report

    JoJoB
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    We all know how toilets work. Who's sleeping on the bed full of poop splash?

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    #20

    Airbnb-Infuriating-Experiences-Tweets

    BrendanLLM Report

    Circular0rb
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Thousand bucks for one night? I'd rather stay awake with the power of coffee.

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    #21

    Airbnb-Infuriating-Experiences-Tweets

    NimbyPatrol Report

    Hugh Walter
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "One boring room with clean sheets and no dog hairs!

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    However, it’s not like everyone’s all buddy-buddy with this business model. There's a lot of resentment brewing for disruptive and greedy Airbnb hosts around the globe.

    Some cities around the world are fighting back against (in the words of Miami Beach Mayor Dan Gelber) “predatory companies” who are trying to commercialize residential communities.

    #22

    Airbnb-Infuriating-Experiences-Tweets

    very_demanda Report

    Marcos Valencia
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Use the cleaning fee for paying the cleaning service!

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    #24

    Airbnb-Infuriating-Experiences-Tweets

    MrAlexisPereira Report

    DennyS (denzoren)
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    He wants to own a hotel but you know...without the facilities, reception and maintenance.

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    Renting short-term with Airbnb is far more profitable than renting an apartment to a local for the long term. This means that many hosts focus on making bank and ignore the problems this creates for the locals. Some hosts even do this illegally by not telling their customers that staying with them goes against the law. Others tell their customers to pretend that they’re family members who have come to visit them.

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    #25

    Airbnb-Infuriating-Experiences-Tweets

    schlaf Report

    Zobi123
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    We rented a house in Maine through a local real estate broker, but it was the same. We got charged extra because the cleaner claimed there was a lot of dog hair on the floor. There wasn't. I swept every day we were there, and we have yellow lab--not a big shedder. I think the cleaner just saw "dog" and decided she could make some extra money. Like, your sweeping anyway, right? Is the dog hair heavy?

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    Have you had any horrible Airbnb stays, dear Pandas? What’s the very worst host you’ve ever dealt with? Do you support the company’s business practices or have you found better alternatives? We’d love to hear your thoughts, so scroll down and share your opinion in the comments. Meanwhile, for some more infuriating Airbnb horror stories, check out Bored Panda’s previous article right over here.

    #28

    Airbnb-Infuriating-Experiences-Tweets

    thatupperhand Report

    AndThenICommented
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Wait what? Instead of cracking down on pervs they just said ‘yeah sure, go ahead. I gotcha 😉’….

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    #30

    Airbnb-Infuriating-Experiences-Tweets

    Caissie Report

    BG
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would've filled the house with random strays before I left. "I didn't know which one was yours." ... and maybe a raccoon or two.

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    #31

    Airbnb-Infuriating-Experiences-Tweets

    jackcalifano Report

    DennyS (denzoren)
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Don't worry, when it crashes the government will bail them out and tell the greater population to "tough it out" (not American but it's the same here).

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    #32

    Airbnb-Infuriating-Experiences-Tweets

    ow_Hippo Report

    Marcos Valencia
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe they did expect you to join the argument in the same terms, like a family, if the situation wasn't weird by itself.

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    #33

    Airbnb-Infuriating-Experiences-Tweets

    JennieHaake Report

    Sef
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    But the term"pool" specifically means "a small body of water". If it was drained, it would be a pit. Definitely false advertising no matter how you slice it.

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    #34

    Airbnb-Infuriating-Experiences-Tweets

    raquel__gonzo Report

    Kensi
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What the hell is wrong with people

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    #35

    Airbnb-Infuriating-Experiences-Tweets

    JohnPompliano Report

    RagDollLali
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The last hotel we stayed at I had to go down to the front desk and ask them to extend our stay by 2 hours after checkout because the baby had finally fell asleep after a night of teething pain and I didn't want to wake her. The guy at the front desk was so sweet and refused to charge me for the extra time. I doubt I'd ever find that level of empathy from an Airbnb owner.

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    #36

    Airbnb-Infuriating-Experiences-Tweets

    Shawncola123 Report

    Rahul Pawa
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I don't think Keir realizes that a lot of Airbnb's hosts do not live in the property they rent out. They own the property specifically to rent it out on Airbnb. The days of people renting out their spare bedroom for the weekend are long gone.

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    #38

    Airbnb-Infuriating-Experiences-Tweets

    mfbenji Report

    Lew k
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Bro, on my 40th birthday we stayed at an Airbnb. The place had an awesome outdoor lounge area with fireplace and view of the ocean. What wasn’t in the ad was the rules of no sitting outside after 8pm, no music, and no visitor. We weren’t planning a party but screw that I had plans to have about 8 people there (including me and my wife and the other couple staying there)for drinks and to hang out. Rules were broken for sure. That was the last time I stayed at an Airbnb. Place was nice but I’m an adult and don’t need teenager treatment.

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    #39

    Airbnb-Infuriating-Experiences-Tweets

    no_grave_ Report

    Tjoori Vids
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Wow I had no idea people charge such extortionate amounts for cleaning. I clean my AirBnB let myself, I bend over backwards to make sure my guests have everything they need. I provide an info pack on the area with places to visit, places to eat, shop etc. My only caveat for people who want to bring a pet is that they clean up before they leave, and I tend to say "No" to pets if I am fully booked, because I don't want to risk someone coming in with an allergy to whatever pet was in there. (I have a lot of animals here, but they are away from guests.) That said, I've had people break the fridge, the shower, the coffee machine -- and replacing those is expensive. Towels stolen, even some of the bed linen was stolen. Proving it is almost impossible, so you don't get reimbursed a lot of times. (The ones who broke the fridge were adamant it was working when they left. Didn't get damages from Airbnb to replace it...) But, geez, I charge €65 a night for the entire thing.

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    #40

    Airbnb-Infuriating-Experiences-Tweets

    serinide Report

    Genericist
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Vulnerable to hygiene management" sounds so ominous. Like, if you sleep here, you're going to wake up in an ice cold bath of tide pods with an organ missing.

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    #41

    Airbnb-Infuriating-Experiences-Tweets

    PettyWakandan Report

    Shark Lady
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I always strip the bed at hotels to try and make things a tiny bit easier for housekeeping staff.

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    #42

    Airbnb-Infuriating-Experiences-Tweets

    kbloggins Report

    JD Cass
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    But befriending the haunted garden gnome would make an amazing adventure.

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    #44

    Airbnb-Infuriating-Experiences-Tweets

    solipsistrealis Report

    Burnt Bagel
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Because the USA has become a cesspool of greed.

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    #46

    Airbnb-Infuriating-Experiences-Tweets

    amyisquitebusy Report

    #48

    Airbnb-Infuriating-Experiences-Tweets

    TrondyNewman Report

    #50

    Airbnb-Infuriating-Experiences-Tweets

    SeashellXviv Report

    #51

    Airbnb-Infuriating-Experiences-Tweets

    KaylarWill Report

    #52

    Airbnb-Infuriating-Experiences-Tweets

    SoniaArcieri Report

    Kensi
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    And you can enjoy your fun but then you have to do everything on those pages.

    #53

    Airbnb-Infuriating-Experiences-Tweets

    goldnecklace2 Report

    Marcos Valencia
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'm thinking on buy a terrain and list it on AirBnB. First guests, place foundations; next, make pillars, then roof, walls, plumbery... Materials will come from the cleaning fee. I think I have a solid business plan.

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    #54

    Airbnb-Infuriating-Experiences-Tweets

    DanielleBucko Report

    #56

    Airbnb-Infuriating-Experiences-Tweets

    bourbon_n_bass Report

    Marcos Valencia
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    In France: 100€ x 4 nights - 400 € Cleaning fee - 60 € Service fee - 67 € Taxes - 12 € Total: 537 € This common in my travels in Europe. The house can be more or less expensive, and the tax may vary from a city to another, of course.

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    #57

    Airbnb-Infuriating-Experiences-Tweets

    ERSimMonkey Report

    April Stephens
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Airbnb's haven't worked well for me with a toddler even if the owner doesn't harass me. In a little hotel room, the main baby proofing issues are that they could play with the phone, lamps, or maybe curtains. Airbnb's have all of those, plus knick knacks, fireplaces, second story decks, stairs, kitchen implements, priceless family heirlooms, unsecured furniture, and/or cleaning supplies.

    #58

    Airbnb-Infuriating-Experiences-Tweets

    SarahTollerson Report

    Taibhse Sealgair
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I thought AirBnB had just recently changed this and now allowed people to search on total price?

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    #62

    Airbnb-Infuriating-Experiences-Tweets

    greg_ramirez21 Report

    #63

    Airbnb-Infuriating-Experiences-Tweets

    lmw_337 Report

    Dave M
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    If true, I would say those weren't mild inconveniences.

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