When you’re fresh out of college and looking for ways to gain work experience, just about any position will do. Often, one of the most common places to turn to is customer service. Unfortunately, it comes together with nightmarish customers, their nonsense demands, and huge emotional pressure. Whether you worked there yourself or know a friend who has, we’ve all heard at least one horror story.
This Twitter user asked people who work in the service or food industry to reply with the weirdest/rudest experiences they’ve ever dealt with. From ordering something made up, getting furious when it’s not what they expected, to downright insulting the people serving them, more than 14.4K shared their terrible customer interactions.
Bored Panda has collected some of the most ridiculous tweets from this viral thread. Forget the saying "the customer is always right", some of these comments will make your head spin. Scroll down and check them out yourself!
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The customer could have injured the employee. "Your honour, the law does not apply to customers." "You can tell that to the warden, the guards and your cellmate."
Load More Replies...I would have bucked like buckaro. Bloody disgusting bit of common decency missing from that "customer"
I don't get the whole "The customer is right in matters of taste" slogan being so debased and twisted in the US. Almost as much as their beloved bible.
All the people who use the bible as a weapon have never opened it and used it as a book first.
Load More Replies...I had to gasp for breath reading this! This is appalling behavior. Also, what if the employee had back issues or had surgery recently? I would raise hell if this happened to me.
That’s where yo shake them off and say you thought you were being assaulted, acting in self defense. It is actually an assault to your dignity at the very least.
If you have ever worked in customer service in the food industry, you know that it’s a thankless job. Especially if you encounter a rude customer who flips out when you ask them the simplest questions. So even if you deal with clients on a regular basis and already know the nooks and crannies of the job, some of them can be so irrational that it’s difficult to know how to react.
The author of this tweet @phantomparades shared her own experience. Three years ago, she was dealing with a customer that had an attitude with how she folded the clothes. The buyer asked her to stop and @phantomparades assumed that “she would fold them herself like she said she would. Instead, she asked ‘are you gonna help me?’”
The author was left feeling confused and reminded the customer that she specifically asked her to stop folding. Then the woman “got super heated and said ‘Oh no. Get me a manager. I am NOT dealing with this attitude.‘” This story only shows that some customers get mad for no real reason and it’s the worker who has to take it all in. Sometimes it’s hard to manage your feelings and remain calm. And even the widely known American smile might not be able to save you in intense situations like these.
They support gay rights through donations, marketing, sponsorships, etc.
Load More Replies...I wouldn't have served her. People like that are the same people who won't let a gay couple buy a wedding cake. We got to start doing the same to them.
I’ve served them before, you just make sure the glass of ‘house wine’ they buy is actually top shelf and charged as such without telling them. I enjoy slightly spiteful revenges for my mums that way.
Load More Replies...There's a famous clip: https://www.youtube.com/watch?v=QJtjqLUHYoY
Load More Replies...In fact, research shows that faking emotional expressions all day long drains your personal resources and can take an emotional and physical toll once you head home. We’re not talking about smiling at the customers because they are genuinely kind and respectful. We’re talking about the ones that make you feel stressed and anxious while talking to them.
“When [employees] put on that happy face but don’t really feel it—that’s when we start to have problems,” lead researcher David Wagner, Ph.D. of Singapore Management University, explained to the Huffington Post. They observed 78 bus drivers who worked in the U.S. over the course of two weeks. Drivers answered surveys before and after their shifts and also right before going to sleep.
look being cheerful in the uk at ANY time is a punishable offence so I am not surprised.
Legally it's classed as incitement to violence, yes.
Load More Replies...I love this because I think it would cheer me up and start my day well all because of your cheerfulness. Just think how many people's days you have created a positive start to. Do not change. 😊
Had a similar situation today at a drive through covid testing place. Someone in the car in front obviously commented when the person directing them cheerily asked how they were. Presume they said they weren't good which was why they were there. Then the girl came to our car and we had quite a nice chat with her. Made me feel better about having to get tested.
Load More Replies...Even though someone who is very cheerful at 6 AM really annoys me, I still wouldn't leave a complaint.
Always take considerate care of those who take considerate care of you, always.
Seriously, some people wake up looking for things to be pissed about. Good grief.
Ok, I really hope you're kidding. Maybe not, tho'.
Load More Replies...Would you prefer they chucked the coffee at your head?
Load More Replies...Mainly the questions were about the quality of their sleep, their mood during and after work, and whether they had to fake their emotions while dealing with the customers that day. Research showed how emotionally draining it is to wear a fake smile. Those drivers that felt the need to put on a “mask” were more likely to suffer from insomnia than those who didn’t. “Emotional acting was also linked to reports of feeling anxious or distressed, and also increased the likelihood of feeling emotionally exhausted at the end of the day. These people even reported more family conflict at home.”
Child kicks you in the face, dad encourages it, you punch the dad. Simple.
I had a customer walk out of a bike shop because he objected to us wanting his children to stop; even as they insisted on touching our other customers bicycles that were in for repair (he even wanted to test ride another customer's bike as opposed to the ones we were actually selling) even after being asked politely to stop. Don't want to get into the dangerous and destructive behavior they were doing.
A woman (hypochondriac) complained about flowers on a desk, because they were giving her hay fever. They were artificial.
Now let’s talk about the very common saying “The customer is always right.” This phrase is often attributed to Harry Gordon Selfridge, the founder of Selfridge’s department store in London (though some think it was originated by John Wanamaker or Marshall Field—it was a popular mentality among the business magnates at that time). Businesses often use it to make the customers feel special and ensure them that they will get high-quality service.
Too right! But aim high as his don't seem to have dropped yet 😏
Load More Replies..."Ah, I see your trap, nice try! I would only do it if my male colleague orders me to do it; as a woman I know better than to take initiative!"
Cute (dramatically rolls eyes while telling him where he can shove it)
My 20 year old niece gets hit on by customers, she's a cashier. Most in their 30's and 40's. It's just gross. We've talked about her wearing a ring on her left hand, but that probably wouldn't discourage the worst of them. Guys, she's being nice to you because that's her job.
Give her a t-shirt that says “I’m only nice to you because it’s my job”.
Load More Replies...What do men think will happen when they say this s**t. That women will suddenly rip all their clothes off and mount then. Guaranteed if any woman showed interest they would run away faster then the Road Runner.
Try are doing it because they want to verbally assault these ladies and they know they will get away with it.
Load More Replies...SometI wish I had the confidence of an overweight, balding creepy middle aged dude who genuinely thinks that beautiful young girl is interested in him.
They know they can't get them so the get off on making them feel uncomfortable.
Load More Replies...When I was in my mid 20's I worked as a branch manager at a very small credit union and one of our customers asked me if I was really a redhead and then blatantly stared at my crotch. I wasn't imagining it because one of the my other customers yelled at him saying "are you actually f*ing looking at her crotch? You're sick!" I was mortified that I wasn't imagining it and he wasn't mortified until some of the correctional officers (it was attached and served mostly COs and their families) talked to him. I didn't see him again for a year after that and he wouldn't look me in the eye. Good. Perv
It's time to report and call out these scum instead of letting them walk out the door!
It would be nice if other customers who witnessed that behavior could speak up as managementdoesn'talways support their harassed employees.
Load More Replies...My parents were shopping for a car with me in the back seat, so was the salesman, and he found me VERY interesting. Needless to say we didn't get a car that day.
Christmas Eve 2019 I was wearing my Santa sweater dress the goes down to my knees and I regular customer snuck up behind me, got real close and said "you can be the elf on my shelf this year". I walked away and told my boss they were going to have to take over my register cause I don't get paid enough for that. So gross.
It's hilarious how the most rude & obnoxious people think employees will be devastated at the thought of them never returning.
Well, she ahs a point. I don't see BLM marching in Chicago in which many shootings are in black neighborhoods by other blacks.
However, these days more and more companies are turning away from this point of view. According to Alexander Kjerulf, the author of the Chief Happiness Officer Blog, this belief ironically leads to bad customer service and there are a few reasons why. First, it makes employees feel unappreciated. Companies should trust their workers over unreasonable customers because doing otherwise could cause resentment among employees.
I got reported for hanging up on a customer. I didn't deny it. They pulled the call and heard the customer call me a.... let's call it rooster fellating bundle of sticks, because I wouldn't waive the 5th late fee in a row(customer paid late intentionally on principle but also refused to have the due date changed). The company president (a member of the LGBT community) called to let him know he was fired as a customer and if he ever found out he was living at a home with our service under a different name service would be immediately disconnected without notice. It was the only good day I ever had working for the internet company
Load More Replies...When I worked at a service drive as a cashier, we were allowed to smoke. Apparently I got reported for smoking with my feet up on the counter while sitting on what can only be referred to as a bar stool. When the manager said I would be written up for it, I said "Before you do, go sit on that stool and put your feet up on the counter." When she tried, she almost fell on her face and realized it was physically impossible for me to be doing what the customer accused me of. I explained to her that the little old lady (I knew who it was) complained about me because I would not give her a senior discount on her repair since no such discount existed at our company.
Snap your fingers back at them, then flip them off.
Load More Replies...Yeah, I don’t hear entitled finger snaps. I guess you could call it selective deafness. I can’t hear a thing the arrogant asshole in the room says or does. Weird. Oh well…
When I was a teller, sometimes people would come in and make handwriting gestures in the air when they wanted a pen. I pretended not to understand.
What if they were deaf/mute? I would assume they would bring their own pen and paper, but they might have forgotten.
Load More Replies...my sister is a left handed ginger - and she has no soul
Load More Replies...You would think that prejudice against left-handedness would have died centuries ago. And you would be wrong. They don't kill us on sight any longer, but there's still plenty of sinistrophobics out there.
Same for me being muslim. He was super casual and cheerful about it too. In return, my coworkers were super cheerful and casual when they said they wouldnt be serving him. It was actually one of the only times people stood up for me for being muslim so it was a very good experience I hope i never forget
In 5th grade I had a friend start calling me a witch cuz apparently witches are left handed. Little did he know I can write with both hands! AAHAHAHAHAHHA
Also, it gives annoying customers an unfair advantage. If a business is using this slogan, “abusive customers can demand just about anything – they’re right by definition, aren’t they? This makes the employees’ job that much harder when trying to rein them in.” This also means that such clients will get better treatment than they actually deserve, and that just seems wrong.
She could have handed money over at the time, I don’t think the freebie was forced upon her at gunpoint.
Magic Mike: A male stripper teaches a younger performer how to party, pick up women, and make easy money.
You just saved me from the trouble of googling it, thank you😅
Load More Replies...Just think of all the parents who brought their 5 yr olds to see Deadpool in the theaters.
Yeah I saw some of those, but that is their fault for not looking at the R rating
Load More Replies...Have the same story, but the movie was Ted. Grandma thought it was about a cuddly bear & brought her grandson. LMAO
I'm assuming it was in the US. As long as an adult accompanies a child into the theater, they can see any movie they want no matter the age.
Load More Replies...I had a similar experience seeing the movie "Ted" in theatres with my sister a woman came in with two small children, I'd say about 6 and 8. I told my sister "She stopped watching the preview once she heard it's about a talking teddy bear, I'll bet." Wouldn't you know, she hauled those kids out, stomping her feet, in under 5 minutes
I saw Ted 2 with my uncle and the father behind us kept his 2yr old son in the theater as we watched. Some of the jokes I couldn't enjoy because of the 2yrs old behind me who I kept turning around to look at, in addition to the father who didn't care.
Load More Replies...Welp, Mom and Dad don’t have to worry about giving them “the talk” in a few years. Grandma took care of that for them. Unwittingly—-which is a good word for Grandma, as it implies she didn’t have any wits to have about her, or to be at the end of, in the first place.
Last time I went to the movies was to see a horror movie that ended way past midnight. There was a couple who brought their two children with them, ages around 4 y.o. What kind of people do that? Keeping your kids up all night and having them watch horror movies. It is infuriating what kind of people breed.
Or "Did you have to work at being an a**hole or does it just come naturally to you?"
Load More Replies...Of course it was a man. I worked the service counter at Sears. A man walked by and stopped. Looked at me and my coworker and said " she's just mad because you have cantaloupes and she has fried eggs" while pointing at our breasts and smiling. Then he just walked away. Not funny and so creepy and perverted. We had never had any previous interactions with this guy and were just standing at the counter waiting for customers.
"Oh, your father got me pregnant. Now, how may I assist you today?"
I had something like this happen but not at work. I was going into a store when I was approached by a young guy who asked me to go to the ATM machine and get $20 for him. From MY account. Never met this dude before. Naturally, I said no, he got super angry and asked me if I was pregnant or just fat. I don't look even remotely pregnant nor am I heavy (there's nothing wrong with being heavy, either, in my opinion) so I just laughed it off. That seemed to make him even angrier, the fact that I didn't get upset or angry myself.
It takes away the power they perceive having over you when you don't get upset.
Load More Replies...My best friend works in customer service. He was on the phone with a guy and the guy yelled, "Are you stupid or just incompetent?!" My best friend said, "Well, what's the difference?" The guy hung up
Had a similar situation with an owner not realising what testicles were.
This was a lack of understanding of anatomy, combined with a very concerned puppy parent
He should have called a Veterinarian. Not gone to a pet food and supply store and what sounds like asked a cashier.
Load More Replies...Hypothetically. Unless of course he dealt with those in a similarly hysterical fashion.
Load More Replies...Oh the poor poor animals in this story and comments. The owners can go f**k themselves, but I really feel for the animals. Think about your own—-the pain there is incredibly and intensely unbearable (if you’ve had surgery in that general vicinity, you know full well what I mean).
My vet had this a lot of time, he often have male owner going "He can't have nipple, he's a male" and always answer "oh, so you don't have nipple?"
Load More Replies...Yeesh we should arrest those people for assault. Who would even treat servers that way?
Sadly a lot of ppl do outlandish sh1t like this in hospitality smh
Load More Replies...The company won't do anything. They are too afraid of loosing customers and being dragged online. Hospitality employees are treated subhuman by companies and customers alike. It's disgusting
Load More Replies...I feel their pain lol I remember when my local McDonalds did this. I get it, it keeps food costs down it it always made me so mad that to pay 2.00 for 8 sauce packs to go with 20 nuggets. It definitely want the employees fault and you shouldn't take it out on them. Also, now you can't just buy a toy separately. You have to buy a happy meal and you can't buy an additional toy either. I have 2 kids who want a toy because they are just that age but they need more food than comes in a happy meal so I used to buy them each a 10 p and a toy on the side.
It doesn't keep food costs down, it keeps execs in mcmansions
Load More Replies...honestly, I would have wanted to do the same thing, but I wouldn't want to get in trouble. 25 cents extra for my nuggie sauce? no way. If I'm having nuggies you know I had a bad day
I mean let's get to the root of this problem. Your business is charging for sauces. I work at Chick-fil-A and we give like 15 sauces for free. And not gonna lie I'm pretty sure CFA has better ingredients in their sauces then McDonald's.
Can we please develop a minimum human decency requirement for breathing already? I swear, some people go out of their way to just be the most awful and detrimental individuals in existence, and somehow we just let it happen...
Did you call child services and report them to the police? I'm assuming they drove drunk with the kids.
Stupidity or "religion", which comes down to stupidity again
Load More Replies...I’m sorry. Was she threatening to basically have you r**ped?! That’s unacceptable. Should have been ejected right then and there. You can be drunk. You can be mad or angry. But you have a dark dark soul to take it to that level.
The kids were driven back by a DRUNK and had to stay in the same house?!
It’s impossible for something this stupid to even make me mad, it’s just so embarrassing (for the assholes) and weird. Cringe.
So if you ever end up in a situation where a customer is being rude to you, try to remain calm and don’t take it personally. It sounds hard but remember—they are probably not angry at you. Maybe they have some issues at home or work that keeps building up and even the smallest inconvenience can throw them off. Take a few minutes to yourself, talk to your co-workers and try not to let the stress linger inside of you after the situation is resolved.
I think I'd rather shower, just not to stagnate in the dirty water. That comment is sick.
Load More Replies...i hate the way men think they can just say this s**t to girls or anybody and get away with it. we arent toys, you're just assholes
“I wish I could control you without your consent, the same way I think children should be treated”
"But as your daughter I could fest on the day of your death as well as the day the inheritance, however small, is finalized. That's twice the joy you gave over a lifetime."
Manager should have called him a POS and banned him from the store. I get that a business is about making money, but do you want the sort of customer that drives other customers away? (because I want to be nowhere near this sort of a**e)
I've stopped listening to excuses. I stop them mid-sentence and say "Mask on or get out". I've only had to shove one out the door. The rest complied or left.
What a disgusting human being! Who would even think to do something like that? We had a guy who defecate in the fitting rooms once a week till he was caught, but he said that he did it for the sexual gratification. He liked to imagine the clerks cleaning up his feces as he masturbated.
That is easily one of the most disgusting things I've ever heard about.
Load More Replies...I worked in a store that sold above ground pools and pools supplies. One time a woman came in trying to return an automatic pool vacuum (no receipt), that was so old nobody recognized the packaging, and the bar code no longer was in our system. We explained to her that we couldn't possibly give her a refund on an item a) YEARS later, and b) if it wasn't even in our system anymore. She became so infuriated that she threatened to try to sell it to one our customers. 👍🏻 Good luck with that. She then stood on the sidewalk in front of the store trying to get someone to buy her very old pool vacuum and trying to trash talk our store to customers as they came in.
Same as the video the man pooped in his trousers shook it out through the leg of them and proceeded to smear it with his foot. Dirty bastard. I would have had him arrested if it had been where I worked
That is not normal behavior. That is not a sane person. Why would anyone think that was and acceptable way to behave. WHAT THE F••K IS WRONG WITH PEOPLE!
Animals behave better then humans. This may be why I am really starting to hate humans
I have to drink decaff, and I honestly cannot taste the difference. It's only a couple of hours later......
I'm totally petty enough with customers (I work in a deli) to do this same thing.
So kill people who may have legit heart issues? Let’s not.
Load More Replies...The very short time I made coffee drinks, I had several customers telling me how to make a proper coffee "The Italian Way". I am Italian and grew up there, most of my life was spent drinking coffee (Caffelatte, cappuccino, macchiato, etc.). My accent is not as pronounced now, but back then I sounded like Supermario or Father Guido Sarducci (for those old enough to remember). It never occurred to these people that maybe, just maybe, I knew how to make Italian coffee better than they learned during their 2 weeks vacation in Italy.
Madam, I don’t know you from Adam’s housecat. And, now that I’ve had the FULL experience of your rotten attitude and foul mouth, I don’t even want to. Now, get TF outta here, and don’t come back!
I worked at a chain bagel joint in my town in my late teens- early 20's. The number of "regulars" who would have full-on hissy fits if you had the audacity to forget any detail of their order... God forbid you not have it ready and waiting by the time they saunter up to the line 😑
Was a barista and had a guy want a 'flavor shot of cappuccino'. After 20 min of back and forth I told him he might find what he's looking for at the gas station across the street.
I think this kind of person is seriously dangerous! If she acts like this over such a small thing what will she do if something bigger does not go as she wants it to
Um, ma’am. It’s always good to like more than one kind of doughnut—-like having a Plan B and C, just in case there was a run on the doughnut shop that totally cleaned them out of raspberry. Like strawberry or cherry, maybe even grape or apple. Or custard. Ooooh, or cream. Yeah, cream. And please start taking your meds again, OK?
Not sure why you think a person's level of education has any bearing on the dickishness of their behavior
Load More Replies...I worked as a Uni administrator when a lecturer burst in one morning shouting about how the pencils for the students in an exam he was invigilating weren’t sharpened. I said “What the f**k do you expect me to do about it? I work in timetabling” 🙂
You sure you didn't misspell your name, Karen?
Load More Replies..."Sorry but god has forbidden me from telling people that, he's tired of all the recognition and wants a break"
"As I can neither confirm nor deny this theory, I suggest you take it up with your clergy. This is a SCIENCE museum, NOT a theology museum. Please feel free to see your way out and request a refund."
Load More Replies...I was part of a guided tour in a science center with a creationist. Throughout the tour he scoffed & rolled his eyes at every mention of anything being more than 5000 years old. Toward the end, he interrupted the guide to ask "How do you know - were you THERE?". And he said it in this I've-got-you-now tone, like he just knew he'd changed the minds of everyone in the group. But we all just stared at him for a few seconds & ignored him.
I thought those rubes had their own crackpot museum to go to, somewhere in the Midwest, I think. Maybe it closed down before they could make their “pilgrimage” to it.
If you want to see a real life banshee just tell the person "Sorry we are about science here we don't have fantasy section". On the underground, a religious dude thought I would be a good mark, but when to the question "Do you believe in our lord and savior Jesus" I answered sorry I don't believe in Jewish zombies he became absolutely livid and screamed in my face that I am the zombie.
Didn’t you read the sign outside, Karen? It says a lot of things, but one thing it doesn’t say is Starbucks.
starbucks "coffee" is just having a dash of coffee with your cream
suprisingly people do not knwo this because they order them cooked at restaurants.
or buy those awful pre-cooked party trays. they don't know what good fresh prawns/shrimp are actually like
Load More Replies...Some people just don't know... I once brought buttermilk back thinking it was spoiled. My mom told me that's how buttermilk tastes. But I didn't make a production about it.
This is not a bad customer. It's normal if a customer doesn't know something and behaves politely.
Should have walked in on the proposal and ask the girlfriend if she also finds it annoying when he unexpectedly unhooks her bra.
" does it bother you that he walks up to strange women and unhooks their bra's?"
Load More Replies...Sue the carp out of the employer and use the carp to slap the snot out of him and then use the snot to sue the employer again.
Load More Replies...How the f**k did he manage to unhook your bra? Just passing by and whoops there it goes? I guess you're an American judging by your name and I have to say... Americans are a different kind of weird.
This makes me so angry. My response to unwanted touching has always been "The next part of your body that touches me, I'm going to break it."
I like to say “Put your hand on me one more time, and I’ll be mailing it back to you tomorrow”.
Load More Replies...Crazy bitch, you stole someone else's food! Not our fault! Repeat as needed.
Crispy chicken deluxe, spicy chicken, quarter pounder deluxe, double quarter pounder deluxe.... My hubby is like a 5 year old and all he will eat is mcdonald's and Wendy's. I, personally, hate the stuff.
Load More Replies...That still doesn't give anyone the right to throw food and beverages though.
Load More Replies...Be like....rolling their eyes at your judgement. Thanks for serving your opinion but I'm afraid it's so outdated it's gone rancid 🤷♀️
Load More Replies...Holy crap, wow! The audacity of people these days astounds me!
Also, then you'll have that one manager that comes up and says, "Oh, I'm SOOOO sorry! Let me make it right for you!" All of these terrible customers, coupled with crap management (who ENCOURAGE customers to complain) that undermine their worker's citation of company policy, this is a main reason for Customers being obnoxious. Being obnoxious is DEF a way to get what you want when dealing with retail employees....we retail workers get the short end of the stick, while upper management lent just perpetuates this cycle: purchase, attempt to return, told it is over the return period date, summon a manager and complain, manager does whatever and apologizes on behalf of the business and gives them a gift card. Ugh.
Load More Replies...Is "bedazleing" a thing in the US? It's at least the third time I read about such a thing on here
It was really popular maybe 10-20 years ago, but some people just like "extra".
Load More Replies...Whats the difference between pickles and extra pickles? Are the extra pickles super dramatic?
They spent just as long in the brine as the regular pickles, but nobody gives them any credit for it because they didn't get their big break.
Load More Replies...Surely at this point you just go the supermarket and buy a jar of pickles to eat?
ohmigod!!!!!!! how dare u brush my feet? sir...they r filthy n i have been asked to clean trash......n shoes like those come under trash
Tell the asshole “Just doing my job, sweeping out the filth and trash.”
Load More Replies...That happened to me too! My staff had to block him from me until security came and took him away. He was ready to kill me with a broken bottle!
Um, there are shitiot pissant bitchweed assholes EVERYWHERE and most likely not any country/whatever more than others! No need to generalize.
Load More Replies...I HATE Delilah. Just let me listen to music, not her voice!
Load More Replies...I had a guy who used to wait till the exact last 5 minutes before we closed so he could do a huge shop once a month. I saw him hovering outside and told him to either shop now or come back tomorrow. He was livid. Was ok for him I had children to get home to while he spent a casual almost two hours strolling to buy the exact same things he bought every month. I could have told him , without ringing it up, exactly how much his shopping came to. I was not paid the extra time and I cannot abide arrogant people so I decided he either shopped same times as everyone else or he wasn't getting in. Entitled twat.
It's even weirder that this person continued to hold on to the fork the whole time
This happened to my sister. She refunded them anyway!! Even after pointing out that the goods didn't come from that shop. Customer agreed but still wanted the refund. The company has an 'always refund without question policy' but not on goods not sold from there!! The customer also had a guide dog and my sister said the guide dog was looking at her weirdly... stupid thing to say and my sister was acting like she was some kind of a victim due to the dog intimidating her. A guide dog! Questioned her sanity since then quite frankly.
Load More Replies...Why would you let someone as clearly retarded as that rant at you for 45 minutes?
she being d jerk but the poor helpers being terrified of losing their jobs
She was having a personal crisis and taking it out on the clerk.
Load More Replies...Probably laying the foundation for a con to get aomething for free.
I always try to be extra kind to retail workers and grocery store cashiers because the amount of BS they have to put up with on a daily basis is way too high. Especially around Xmas, it seems that's when the TurboKarens are unleashed upon the population.
Should have told him you only sell them as flatpacks and sell him some MDF boards and a jig saw.
Build your own casket...sounds marketable! 😂😂😂
Load More Replies...I would have told them they are DIY and showed him to the lumber section
I begin to understand why the 2nd amendment is so vital in the US. Combined with "Stand your ground" it's a good way to deal with customers.
My father was a pharmacist. In Los Angeles. During the seventies. Yeah, he had stories.
Can we be friends..? And swap war stories..?! PLEASE....?! I suffered almost 14 years with the last 6 as Senior Tech..... But it wasn't just customers and patients... It was managers and techs and pharmacists too!!!
He's fun until he flashes his strobing flashlight in an actual epileptic person's face that induces a seizure. When I was first diagnosed, watching a strobing firework caused me to have a seizure.
Load More Replies...Guess she also requests that her gas station covers her car maintenance bills.
or bicycle manufacturers are responsible for punctures.
Load More Replies...Does she want fast food places to monitor her calories???
I am in the auto industry. I can't tell you how many times I've had to tell people that wear and tear items are not covered under a factory warranty. "But it's bumper to bumper!" Yes and if you were to read your car manual it will tell you bumpers are not included and that would be why we say "comprehensive warranty." Things you normally have to replace are never under a warranty unless you buy a specific warranty to cover those things. Also, factory warranties only cover what's faulty from the factory. If you spill a drink on something that has electronics in it and it stops working. That's on you and the factory warranty will never fix that. I don't care if the car is only a month old. You did that. Not us.
I still don't understand why people would think that a warranty would cover damage that they do. My friends' mom wrecked the transmission in her car by shoving it forcefully into reverse when trying to shift into 4th and thought her "warranty" would cover it... Her car was used with a 30 day guarantee. Needless to say she didn't get it fixed and bought an automatic instead.
Load More Replies...Well we buy our lightbulbs from our electricity supplier in the US so it’s not THAT weird.
This guy is proof that it's really easy to sound really stupid about things you know nothing about. Where the heck was he driving a bike to get tire punctures on a regular basis?
Probably people he’d pissed off putting nails in his tyres
Load More Replies...Banning someone from a premises with threat of calling cops on them, filing charges and getting them arrested if they ever returned to said premises.
Load More Replies...Exactly. I always wash what I've bought before wearing it for the first time.
Load More Replies...What, was she just going to wear them straight off the rack? No telling who's touched, tried on, or done "other things" in those off-the-rack clothes before you picked them up.
Her filthy hands/body touched them and I'm sure it was way less! Maybe sanitized.
In civilised countries, people pay for every item they order. Don't care if the peanut butter shake isn't made in the way you wanted it: In golden cups with a diamond shaker.
I mean, it's one thing if an employee legitimately gets your order wrong, like they give you a Coke when you ordered a Sprite. But if it's just you 'don't like the way they did it', that's different. You should 1000% pay for that.
Load More Replies...I worked at an independent burger and shake restaurant that's not a chain eatery. The owner was the head cook. I remember a person demanding I remake their shake because I "didn't do it the way James taught you all" (the owner, not his real name) then went on to yell in my face that they personally knew James very well and would have me fired. James was standing no more than five feet away from me at the moment, watching this interaction and when he stepped forward to tell the customer to get out, the customer yelled in his face demanding to know who he thought he was, etc. Obviously the customer was not a close personal friend of James and they got banned from the restaurant for life.
I think many people (customers and workers) must not know that laying hands on a person is considered assault by law, especially if it's an unwanted touch. The customer in this case could have been charged with assault by grabbing the bartender's wrist and forcing them continue pouring.
Should have screamed rape. And as soon as he let go of her hand, hit him over the head with the bottle.
Exactly what I'm saying Mars, the grabbing of the wrist and restricting movement is assault in my book! Security would definitely have to toss his ass out! Maybe he'd think about it after missing his concert. Businesses can lose liquor licenses over moronic behavior and furthermore you don't put your hands on me.
To be fair, spaghetti and angel hair ARE 2 different types of pasta. Spaghetti noodles are thicker, with a diameter between 1.5 and 2.8 mm. Cappellini (angel hair) is a very thin variety of pasta, with a diameter between 0.85 and 0.92 millimetres. My mom always made "spaghetti" with cappellini when we were growing up; the first time I had an actual spaghetti noodle, it seemed so weird to me because I'd been used to such thin noodles for so long 🤣
Answer: "None of your business and I wouldn't date a guy wearing jorts anyway."
This is so sadly common. Every single woman I know has stories like this about being objectified, harassed, groped, or threatened by men at work, and they often end with the guy flipping out or calling them a whore because the woman told them to KINDLY not make sexual advances towards them while they're at work. I know every generation says this kind of stuff but holy hell, despite all the progress we've made as women, for women, and believing women, some men these days just seem to be regressing. It's like, 1/3 are devolving, 1/3 are finally starting to realize the constant hardships and fear for their safety that women deal with, and 1/3 just straight up don't care. I hear a lot of men say stuff like "well that wouldn't have happened if I was there! I'd have kicked that dude's ass!" And yet every single time I've been harassed or groped in public, no one has ever said or done anyth. At 16, a man reached under my bra & grabbed my bare breasts on a bus & all just averted their gaze 😔
I hate this question. It implies that the only reason a woman would/should say no to a date is because she’s already “property” of another man.
It must be horrifying doing your job. I forgot my Amazon password due to lack of use and had to call customer service. After the call I got an email thanking me for treating her with respect and kindness. WTF .
I would have been happy receiving just what was ordered last year. I opened the box and all that was in it was a packing slip, a bag of air (you know the ones) and a clothes pin. It was supposed to be a white noise machine. Funniest part is that it was a Christmas present from my husband. I looked in the box and then at him like "wtf?". Lesson for him, always check the contents before wrapping! We did send an email to customer service with a picture of the clothes pin and a request that they send the actual machine. But we weren't rude, lol.
I *THINK* in several Asian countries, larger purchases of anything often come with extra little 'gifts' to thank you for spending money on their products. Maybe that's what they were expecting? Still, kind of odd to complain about it.
I have to special order a medication for my cat, so every 60 days I receive a package containing my cat's medication along with a new cat toy. It's so sweet of the company to do that, but at this point my cat already has way too many toys. Now I just save them up and donate them to our local animal shelter.
Load More Replies...OMG you should work for corporate your advice is so realistic
Load More Replies...My son and I went to a local restaurant for breakfast. We were seated near the bar and I watched as an old man gave a waitress a hug and grabbed her a** while doing so. He was old enough to be her grandfather. I pointed this out to our waitress when she came with our food. She said "Yeah...he comes in every Friday so he can do that. But he tips $60." I was floored.
What's sad is that she probably hates being groped like that but because wages here aren't nearly close to being livable, she's dependent on that extra $60 (especially since most servers only make $2.83/hr with tips, which, apparently, most people don't seem to realize). She literally needs that money so badly that she doesn't even feel like she can stand up for herself. FFS, enact not just a LIVABLE minimum wage in this country but an actual THRIVING one! Americans are deluded if they think we really have the best standard of living and chance at upward mobility in the world. Our system is designed to work for those who already have the money, the rest of us are just replaceable cogs in their machines.
Load More Replies...I like paying in coins. I often do. But when I do, I count it out for the cashier (I also use $1 coins for the most part). What this jerk does is inexcusable.
I thought the OP was saying that the guy threw his HOT DOG at the counter so that it bounced on the floors! 😂 (I think it's time for me to go to bed!)
"Garage hotdog" sounds like something I definitely don't want to look up on Urban Dictionary.
I would have stared at him then told him he was banned and to never come back.
Or you could have told him that you won't accept $100 bills for purchases under $50. Which is your legal right.
Actually it isnt. In the US legally a store cannot refuse legal tender in any way unless they do not have the change for it. Also credit card minimums at stores are not legal either, but no one enforces them.
Load More Replies...Worked at Starbucks and people always wanted to pay for $2.00 coffee with $100.00. I always told the customers that we just opened we don’t have large bills, the change you get will be in rolls of quarters, nickels , and dimes. I would take those out and start counting change back. Magically they would have smaller bills to pay with.
So if you know he's coming every day, have his change ready for him. No biggie. (My boss has an eye disorder and he cannot tell the difference between 100 dollar bills and 10 dollar bills so he only carries hundreds)
What happens when he pays for something that's $14.00 with a $100 bill and gets a $50, a $20, a $10, a $5, and a $1 bill as change back? Does he not carry those bills with him? Does he throw those away? Give to server as a tip? (Assuming country is USA)
Load More Replies...I wonder how many days it took him to work out whether to rob you or not.
obviously wants change? someone should tell him about debit cards. you know, 1990s technology.
Then we'd be hearing about the guy who wanted to use a debit card to buy a newspaper. Either make it a policy not to accept large bills, be ready with change (it is everyday after all), or stop complaining
Load More Replies...because no business wants to have a certain amount in their till at the beginning of the day. We would set the drawer the night before. Morning shift only had 200. Customers had to deal with it.. If someone broke in overnight they would only get 200
Load More Replies...Scampi sauce is garlic butter and wine. I mean fine he doesn't like garlic but that's like ordering garlic bread and being mad about it having garlic.
Honestly, I blame restaurants for this. Just put the ingredients on the menu. I've seen plenty of places do this. Not everyone knows what everything is and people may very easily have been served something by a friend or relative that wasn't made in the standard way
Yep. Give a description of the dish and have some basic allergens listed on each one: Dairy, Nuts, Shellfish, etc. Sure, it's not going to look as 'aesthetic', but it'll prevent a lot of issues.
Load More Replies...I love garlic! But if it wasn't stated on the menu then this one is fair enough! I see some people in the comments say about 'Scampi sauce' and making out that it oBvIoUsLy comes with garlic. Where I'm from Scampi is always made from Langoustine and usually served with a wedge of lemon and tartar sauce. Never once had it with garlic, but now fancy trying it.
Contrary to common belief not everyone likes garlic. After having worked with someone who loved garlic so much that he smelled of it and sweated it, I hate garlic with a vengeance and won't touch anything what was even near to garlic.
then they shouldn't have ordered scampi, it is butter and garlic sauce. That's like ordering a latte and complaining there's milk in it
Load More Replies...I somewhat can understand this, don't tell me you never had a food or a drink you were dreaming about for long time and when you got the money or time to get it it's out, that feeling is soul crushing.
Sure, but that doesn't give someone the right to take out that frustration on others. Especially not the servers who have absolutely ZERO control over that shortage. All you have to do is say, 'aww, really? That sucks' and move on with your life.
Load More Replies...In Europe: 1. They came in late, no compensation for tardiness. 2. Closing time is closing time, out you go. 3. Staff gets paid livable wage, they don't rely on tips.
They were late, but expected to be seated immediately. What's that saying? An error on your part doesn't constitute a rush on mine? Something like that. They should feel lucky to have been seated at all. Some places don't even hold reservations if customer late.
Had 2 ladies show up for their reservation was supposed to be 3 they were informed at the time of reservation there would be a time limit 3.5 hrs due to the restaurant shutting down half the location for a party. 3rd finally joins almost 2 hrs after the other ladies and Is mad 1 because she went to the wrong location 2 she only has about an hour and a half to enjoy the rest of dinner with her friends and 3 because the staff was distracting her while setting up for the party coming in because there was "too much coming and going" she was nasty af to her server and demanded to speak with the manager. She wanted her and her friends meals for free due to the restaurants lack of quality service. Her friends were so embarrassed one paid the bill when she went to the restroom and left shortly after. The other woman who stayed behind with the asshole spoke to the server before he left to apologize for her friend and give an extra tip for the inconvenience
I remember reading as story a few years ago about a pizza hut. Woman ordered online, a supreme pizza, but took everything off, except pepperoni. They delivered it and she called back irate. She essentially got a cheese pizza with 8 pepperoni on it. The manager explained that the supreme comes with certain ingredients in a certain amount, and explained she removed everything. He suggested that next time she order a pepperoni pizza (which wasn't on special and why she had probably done what she did). She remained irate insisting that they should have put more pepperoni on to compensate for what she took off [IE Free toppings]. He then said she should have just ordered a pepperoni pizza. She of course vowed to never order there again.
If you remembered her, and she ordered again, could have laid pepperoni spelling “never again?”
Load More Replies...Nothing looks like the advertising picture because the items are made out of plastic to hold up under lights and long hours....
I think they mean that the customer was on the phone, not that the whole thing happened over a phone call.
Load More Replies..."Sympathy" cards are for when someone has died. She should have shown her the "Get Well" cards.
That's why they make blank cards. You can say anything you want! I see ya broke your wrist there! You're lucky I'm still your friend. From Karen
Take a happy birthday card. Scratch out birthday with crayon. Change to "broken wrist". Hand her card.
hmmm... yep look it's possible he's had experiences previously that people didn't know what that means. I had a similar experience where i asked for something and was taken to something else with a vaguely similar sounding name.
This. A thousand times this. I'm explaining because I'm unsure I've used a term that means the same thing in every store
Load More Replies...I worked retail for a short but very interesting time. I had an old woman come up to me, unbutton her top and show me the kind of bra she was looking for. She also insisted that I touch it. I told her no and she was LIVID
uk. For anyone who *thinks* the uk is tea and crumpets and cucumber sandwiches and the queen and toff accents. no. THIS is the uk.
Yes, that's the UK, calling them pikey, considered a slur. Their behaviour doesn't justify calling them pikey.
Load More Replies...Quick question, did you use the slur before or after they made their demand?
I've been waiting for a post where the person writing it was the total jerk.
And he noticed but just said "you got me!" and the whole community clapped
Well then it's a good thing that he's in prison because that could really piss him off!! Especially with your name in bold print!!
The one especially nasty customer I had to deal with in retail was a woman who quite clearly had no control over her toddler. When said toddler started making a mess of the checkstand area and I (quite rightly) expressed concern, she exploded at me, called me an a-hole (which shocked every one of my co-workers in earshot as customers regularly came to my lane specifically because I was one of the nicest cashiers) and complained to my manager. A true "Karen" if ever I saw one.
None of these are as bad as having to kick out a customer for jerking off in the store, and in another case having a knife pulled on me (not to rob me, just because customer was psycho).
jesus I am so glad i do not live in the states and have to deal with this level of entitlement. I've literally seen this sort of behaviour 2-3x in my entire life. Here we have a culture of show basic respect and if you act all entitled you'll be bodily evicted by security. You don't f-around here.
These are the exceptions, not the rule. And take anything you read here with a grain of salt.
Load More Replies...The "customer is always right" isn't applicable when a customer is abusive, rude or overwhelmingly demanding. Why do people think that gives themselves a right to take advantage of them.
Totally agree. They are right...."in matters of taste". Only taste. It's convenient how many customers omit that part when demanding a right to be abusive
Load More Replies...I once took calls for a company that sells jewelry on television - cough - and wow, I have some doozies: * the woman who screamed at me because I asked for the security code on the back of her card * the drunk woman who said “I’m so glad you’re an American and not an invader from the south”. * the teenage crank caller who called me three times and tried to convince me her phone number was 877-CASH-NOW. * the guy who screamed at me because a show hostess was talking too fast. * the woman who went ballistic because I told her she would have to contact a different department about her ring order that was lost in transi (I was sales and didn’t handle any of that). She said in a nasty mean girl voice “You just keep going bluh bluh bluh bluh, now get me your supervisor because you don’t know how to act!” So I transferred her to the supervisor…who told her the same damn thing. I hope that b!tch choked on her ring.
I used to sell small molecules to laboratories, including controlled substances (opioids, cannabinoids, other scheduled drugs). If someone wanted to purchase a controlled substance, they needed to furnish their research license from the DEA (Drug Enforcement Agency) for each order. This one purchasing agent at a CRO (contract research organization) told me that his boss “didn’t deal with all that red tape,” so couldn’t I sell them benzodiazepine without the paperwork? He was very pushy about this. Weird thing is, these orders would ship from a secure warehouse. It’s not like I was driving around with drugs in my car.
20 years ago at the supermarket, the male customer at the next till over puts his hand in something sticky on the till belt. So he proceeds to wipe it off on the uniform of the girl who was serving him. Then paid and waltzed out like he was king of the world... (UK btw)
When I worked as a cashier one man got some bottles of beer, which he put in a bag in the trolley. He came to the register and told me how many bottles he has. I told him I had to count them myself, so he steps back, pissed and I have to come out behind the counter to pull them out of the bag so I can count them. Then he goes on to complain that he has to put them all into the bag again. He did that all the time
USA - Some people seem to think that if you are being yelled at or someone says something inappropriate, the police need to be called. In some cases, yes. *it’s called a verbal fight* Many of these verbal arguments will be resolved when a business owner or manager or security steps in to trespass someone off the property. To trespass someone means that person can be banned FOR LIFE from a business. When someone says something inappropriate to another person, it is disgusting and sickening, but it isn’t illegal. Unless someone has threatened you with harm AND you have proof (proof is important otherwise it’s just considered heresay), only then cal the law step in. As sick as it is the old disgusting man who said he wanted to take an employee home to “bathe her” is not a threat, it does not mean he is a child monster, it means he is a narcissist POS (add as many slurs as you like here), but he has done nothing to prove he is a molester as someone claimed. 1/2
2/2 There must be proof on an accusation, that’s the law. If you say you heard something, that’s not proof otherwise everyone could put anyone they hated into the legal system. I just wanted to make that clear, as unpopular as it is, it’s the way things are set up.
Load More Replies...The one especially nasty customer I had to deal with in retail was a woman who quite clearly had no control over her toddler. When said toddler started making a mess of the checkstand area and I (quite rightly) expressed concern, she exploded at me, called me an a-hole (which shocked every one of my co-workers in earshot as customers regularly came to my lane specifically because I was one of the nicest cashiers) and complained to my manager. A true "Karen" if ever I saw one.
None of these are as bad as having to kick out a customer for jerking off in the store, and in another case having a knife pulled on me (not to rob me, just because customer was psycho).
jesus I am so glad i do not live in the states and have to deal with this level of entitlement. I've literally seen this sort of behaviour 2-3x in my entire life. Here we have a culture of show basic respect and if you act all entitled you'll be bodily evicted by security. You don't f-around here.
These are the exceptions, not the rule. And take anything you read here with a grain of salt.
Load More Replies...The "customer is always right" isn't applicable when a customer is abusive, rude or overwhelmingly demanding. Why do people think that gives themselves a right to take advantage of them.
Totally agree. They are right...."in matters of taste". Only taste. It's convenient how many customers omit that part when demanding a right to be abusive
Load More Replies...I once took calls for a company that sells jewelry on television - cough - and wow, I have some doozies: * the woman who screamed at me because I asked for the security code on the back of her card * the drunk woman who said “I’m so glad you’re an American and not an invader from the south”. * the teenage crank caller who called me three times and tried to convince me her phone number was 877-CASH-NOW. * the guy who screamed at me because a show hostess was talking too fast. * the woman who went ballistic because I told her she would have to contact a different department about her ring order that was lost in transi (I was sales and didn’t handle any of that). She said in a nasty mean girl voice “You just keep going bluh bluh bluh bluh, now get me your supervisor because you don’t know how to act!” So I transferred her to the supervisor…who told her the same damn thing. I hope that b!tch choked on her ring.
I used to sell small molecules to laboratories, including controlled substances (opioids, cannabinoids, other scheduled drugs). If someone wanted to purchase a controlled substance, they needed to furnish their research license from the DEA (Drug Enforcement Agency) for each order. This one purchasing agent at a CRO (contract research organization) told me that his boss “didn’t deal with all that red tape,” so couldn’t I sell them benzodiazepine without the paperwork? He was very pushy about this. Weird thing is, these orders would ship from a secure warehouse. It’s not like I was driving around with drugs in my car.
20 years ago at the supermarket, the male customer at the next till over puts his hand in something sticky on the till belt. So he proceeds to wipe it off on the uniform of the girl who was serving him. Then paid and waltzed out like he was king of the world... (UK btw)
When I worked as a cashier one man got some bottles of beer, which he put in a bag in the trolley. He came to the register and told me how many bottles he has. I told him I had to count them myself, so he steps back, pissed and I have to come out behind the counter to pull them out of the bag so I can count them. Then he goes on to complain that he has to put them all into the bag again. He did that all the time
USA - Some people seem to think that if you are being yelled at or someone says something inappropriate, the police need to be called. In some cases, yes. *it’s called a verbal fight* Many of these verbal arguments will be resolved when a business owner or manager or security steps in to trespass someone off the property. To trespass someone means that person can be banned FOR LIFE from a business. When someone says something inappropriate to another person, it is disgusting and sickening, but it isn’t illegal. Unless someone has threatened you with harm AND you have proof (proof is important otherwise it’s just considered heresay), only then cal the law step in. As sick as it is the old disgusting man who said he wanted to take an employee home to “bathe her” is not a threat, it does not mean he is a child monster, it means he is a narcissist POS (add as many slurs as you like here), but he has done nothing to prove he is a molester as someone claimed. 1/2
2/2 There must be proof on an accusation, that’s the law. If you say you heard something, that’s not proof otherwise everyone could put anyone they hated into the legal system. I just wanted to make that clear, as unpopular as it is, it’s the way things are set up.
Load More Replies...
