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35 Times Service Industry Workers Celebrated Moments Of ‘Instant Karma’ After Dealing With Extremely Rude Customers
They say there are no bad customers, only wrong attitudes. But anyone who's ever worked in the service industry will tell you that’s far from the truth. Customers who rant for hours on end, who snap their fingers at you, and forget to treat you as a human being are just a few things from the list. Unfortunately, dealing with irrational behaviors is nothing new, and there’s often not a thing you can do but respond in a respectful manner.
If you are lucky, though, you get to experience the moment when karma quickly catches up with extremely disrespectful people and puts them in their rightful place. Well, at least there's one thread over on Reddit full of these delightful stories.
Created by a now-deleted user, it reached out to retail and service workers: "What's the best instant karma you've seen happen to a rude customer?" The post quickly flooded with responses that prove the universe sometimes works in mysterious yet glorious ways. So, buckle up because we gathered some of the best answers from the thread. Upvote the ones you liked most and if you have a similar tale to share, tell us about it in the comments below!
This post may include affiliate links.
#1
Repost as I've told this story before.
It was about three years ago. An employee, we'll call him Dave, was working at my retail store when two customers walk in at about the same time, one black, one white. Dave was being trained on register after being there for only a month or so with the manager standing behind him. The two customers get to the register at about the same time, but the black man beat him there. The black man then has the audacity to ask how good the product was before he bought it, and the white man behind him said,"Do I really have to wait for this f*****g n****r to be done?" The black man was unfazed, but Dave said "Sir, please don't use slurs like that or I am going to have to ask you to leave."
White man: "Oh, big man? you going to make me leave, big man? Because I called this n****r a f*****g n****r?"
Dave(6"5'): "Yes, I am a big man, and you have to leave now."
White man: "F*****g fight me then, big man! I'll f*****g destroy you!"
Dave: "Alright, I will. Let me clock out and grab my stuff and I'll meet you outside."
The white man was a little surprised by the fact that he accepted. Dave turned to the manager and said, "Thank you so much for the opportunity, but I'm afraid I have to quit."
Manager: "Dave, I get it, but you don't have to do this."
Dave: "Yes I do."
The white man was getting himself pumped up outside as Dave clocked out, grabbed his coat and his Pepsi, and walked outside where he sucker-punched the white man in the cheekbone, sprawling him out onto the curb. Dave drove off.
TL;DR: Dave politely quit so he could knock a racist customer out with a single punch.
Monday 3 years ago
Yeah, he wasn't an employee when he punched the guy so there shouldn't be an issue with rehiring him.
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Jessica Bertram 3 years ago
agree. just a good ol fashioned right hook or haymaker. Go, Dave!
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Enamelcamel 3 years ago
Go Dave!! Not a fan of violence, but some things require an immediate and definite response!
JayWantsACat 3 years ago
Why would they say Dave 'sucker punched' that guy? I dont think OP knows what that actually means because that's not what Dave did.
Craig Staley 3 years ago
Exactly. If someone challenges you to a fight and you accept, then your punch isn't a "sucker punch." It's just a punch.
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#2
As a teenager I was working part time at a convenience store. I was being trained by the late night cashier. This dude comes in and grabs a bunch of cans of vegetables and such, and comes to the counter and stacks the cans in a very specific way, like a weird kind of pyramid on the counter.
As the experienced cashier (my trainer) takes each can off the pyramid and rings it up, she reaches the end of the stack and we realize that the weirdo has his c**k out and has it laying on the counter behind the cans.
Without saying a word, the trainer grabs one of the big heavy metal cans of beans and slams it down as hard as she can on the guy's d**k. He screamed an incredible scream of searing pain, grabbed his c**k, and ran out of the store.
**She to me:** (calmly) "You get all kinds on the late shift."
Alma Muminovic 3 years ago
Let this be a lesson to all you c**k-goblins out there, if you put your c**k out on the counter in this woman's store you will get canned. 😆
Carol Emory 3 years ago
I would have told him how much it is and ignored the d**k. If he said "Look at my d**k." I would have replied with "What d**k? Oh that's a d**k? It so tiny...I thought it was a zit or something." Then I'd look at him with a straight face and repeat how much he owed me.
Travis Fox 3 years ago
She was just smashing a little cockroach on the counter. Nothing to see here.
Leoninus Fate 3 years ago
like..... did this dude not realize there were huge metal cans? and how did he get his pen*s up there? I'm 7'4 and my waist reaches counters/belts like those,so i know those things are high up
#3
Used to work at a check cashing/credit card cash withdrawal booth at a Native casino. One guy was really drunk and being a real twat about how long it took me to get his cash told me I needed to 'hurry the f**k up' or he would make sure I lost my job. I did hurry, and I hurried through the balance on 5 credit cards as he kept coming back because he was getting his a*s handed to him at the craps table. I guess at some point during the night Visa realized this person had blown through about 10k at a casino in a matter of hours so they put holds on every one of his cards(meaning the merchant has to take the card from the customer); I know this because I ran and kept every single last card he had on him. Not happy at all. Another guy who was also a drunk(had a limited Interlock Device license) used to come in all the time and act like a s**t head. Taking it out on us if he was having a bad day at the tables. One night he comes in with a taxi driver in tow; he was meaning to stiff the driver, but the driver just got out and followed him. He cashes a check and counts out what to give the driver but is so drunk he hands the driver the cash he meant to keep(the remainder of $500 probably about $450-475), the driver looked me in the eyes and with my eyes I motion for him to go he turns around and walks away and the drunk is none the wiser that night. A few night later and a little more sober he comes again and asks how much he got out; I tell him and mention that he gave it to the driver. He is pissed and asks why I let him; I say 'Well you were really drunk and being a major shithead to him, I just figured you were making it right by giving him cash.'. 'F**k, I guess that is fair; I need to quit drinking so much...' he replies and walks away and I never see him again, I hope he did get it together. Now to even it out. There was a guy who comes in with his mom one day. He says that his dad was a really strict christian and would never allow his mom to gamble. Now that dad died he brought his mom to experience something new. Takes out $200 and gives his mom $180 and says 'I love you mom, now go have some fun.' He then takes the $20 and puts it in this 'Wheel of Fortune(game show)' Machine that sits right next to the booth. He pushes the button, and I hear it hit a Jackpot. Dude won almost $20k. Such a cool thing to happen to a cool guy doing something good for his mom.
Qibli of the SandWings 3 years ago
I like the second story. It’s sort of nice that he isn’t a real d1ckhead, but he was just under the influence of alcohol. It still isn’t good but its okay to know he isn’t to0o much of an ah.
Gabriele Alfredo Pini 3 years ago
I don't like it and it is very dangerous. The only way to keep it sane is what the son did: "This is what I have to spend for this night". Same as if you were going to a restaurant or to a spa.
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IamMe 3 years ago
Why? We have more than our fair share of twats in America.
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Kady LaHaie 3 years ago (edited)
Something good for his mom???? By encouraging her to spend money on nothing??? At least if you're addicted to booze, you get, you know, booze for your money. Only beyond desperate and beyond stupid people walk into a casino. I don't buy that she won money on her first go either. And if she did, she instantly lost it all to the casino anyway.
Blackstone 3 years ago (edited)
Both times I've gone to a casino, I set aside $20. I thought of it as my fee to play the games (like an arcade). If you go in concerned about winning or losing money, you've already lost. It's okay to play, have a little fun, make a memory, and leave. And if you do happen to win more than you set aside, pocket the difference and go until the original fee is gone.
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First off, let’s give a big round of applause to all the retail and service workers who continually go above and beyond in helping us out with our questions. After all, it’s no secret they’re doing a tough and thankless job. It takes patience and strength to deal with the challenges they face, whether it’s ignorant managers, long shifts, low pay, or terrible attitudes they have to take in daily. Still, time and again, customers show a complete lack of respect for their efforts but still expect that their rants and tantrums will be met with a smile.
Stories from this Ask Reddit thread prove that the old cliche "the customer is always right" is far from the truth. If fact, sometimes they’re just straight-up rude and have to be taken down a notch. While workers themselves are sometimes too polite or perhaps fearful or the customers going into full-on berserk mode, karmic fate sometimes takes the stage and shows these disrespectful people what the universe really thinks of their actions.
#4
More than a few decades ago I worked at Denny's. I had two male customers that decided to dine and dash. Got their license plate number and reported it to the cops and jokingly mentioned that they didn't even tip! Later that night they got pulled over for DUI, cops recognized license plate number from the report, brought them both back to the restaurant and forced them to pay the bill. After he was done paying, the cop just stood there and looked at them and said well? The guy sheepishly handed me my tip.
Daniel Ikelman 3 years ago
Cool!..except it never happened. A cop cannot force someone to give tip money. That would be against the law
Man in the ceiling 3 years ago
Oh yeah? Well is THIS bs? F4AD813E-3...1-jpeg.jpg 
#5
Lady lays into me for the amount of the bill, called me every bad word in the english language. Says we overbilled her, she requested I go through her order. Come to find out we underbilled her by a $ 1000 dollars due to a misplaced zero. The silence on the other line was so beautiful.
Kel_how 3 years ago
"Thank you so much for bringing this to our attention today! We'll mail your new bill immediately." 😁
D Battle II 3 years ago
…..Thank you for holding ma’am, you’re correct total is_________ , sorry for the inconvenience, have a great day!!!
Bobby 3 years ago
That's why I'm always civil when I have a billing dispute. I won't say nice or pleasant ever time but I am civil. That employee notices a billing error that isn't in my favor they are less likely to correct it if I haven't been a raging d bag
Who Panda 420 3 years ago
So true.You always catch more flies with honey than with vinegar.
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Lp Johnson 3 years ago
I'd have needed some private time in the ladies' room to DANCE with joy after that lol
#6
Currently at a consignment shop. We have two stories of furniture, and it's only things people bring in for us to sell for some of the profit. A lady came in her with her son (he was 5 or 6) and she looked around. We had two bar-stools and she came up to the desk and said "I'd like to order two more of these bar-stools" I smiled and said "We can't do that, those belong to someone and that's all they had to consign with us." She looks back and says "Well why the f**k can't you order ones like this?! I'm sure you can find them online!!" I clench my teeth and smile again, saying "Ma'am we really can't do that. If you'd like to go online you are more than welcome to look for yourself, but I can't help you and I'm sorry." She huffed and started walking to the door, talking about getting me fired.. Making a horrible review of this place.. She then got a nice big face-full of door. It's a push door and it was locked. She looks at me and screams "*WHY THE F**K IS THIS LOCKED?!*" I have no idea. Then her son looks at her and says "Mommy you were mean to that lady and I don't wanna go till you say sorry". Best. Kid. Ever.
Kathryn Baylis 3 years ago (edited)
Or Daddy is. I’ve seen so many really nice guys married to nightmare bitches (and vice-versa for nice girls married to real pricks). Not sure what the attraction is.
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Ser Raymun Fossoway 3 years ago
And then all the other customers clapped. I know we have to suspend disbelief to enjoy most of these but c'mon.
GlitterQueen541 3 years ago
agreed, I was able to buy it up until the part about the kid
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Alexander Kjerulf, the creator of The Chief Happiness Officer Blog and founder of Woohoo Inc., a training company specializing in happiness in the workplace, previously told us that some customers have been getting worse. That's partly why we see so many stories about their disrespectful and ignorant behaviors shared online.
"Especially in America, there's been an increase in entitled belligerent jerks who think they can get whatever they want if they yell loudly enough about it. But it's also because employees finally have online forums where they can share their stories and support each other," he told Bored Panda.
#7
I'm not sure if being a public defender counts as a retail or service worker, but considering that I provide criminal defense to indigent clients facing deprivation of their rights and freedom, I'll consider it service nonetheless. I was representing a scumbag client who was a massive meth head who got high and beat the hell out of her eight year old daughter with a belt after she accidentally broke mommy's meth pipe. She was charged with child cruelty and possession of meth, and, given her criminal record, the DA's plea offer was three years of prison. Needless to say, my client didn't want to go to prison for "giving that c**t what she deserved" and started freaking out at me when I told her that's the best offer I was going to get from the DA, and it was either accept that offer or go to trial. I further pointed out the mountain of evidence against her, primarily: the photographs of her daughter's injuries, the bloody belt that was recovered from her bedroom, the broken meth pipe w/ meth residue in it, and the fact that her daughter was going to testify against her at trial. After she was done cursing me out, calling me a "public pretender," and every other derogatory name she could think of, she fired me and somehow managed to hire a private attorney for the low price of $8,000 (I still don't know how she managed to come up with that, but I have plenty of reliable guesses). The private attorney "guaranteed" her that he could win her case at trial, and that's exactly what she chose to do. Long story short, the private attorney clearly never even read this woman's file before trial. The trial lasted roughly three hours, the jury was literally out for only five minutes, and the judge sentenced her to ten years of prison. It was a good day.
Milady Blue 3 years ago
Best of all, that child was now protected from her abusive meth head "mother."
Kathryn Baylis 3 years ago
And will be 18+/- when mom gets out of prison, so won’t have to have anything to do with her ever again. She can change her name, move across the country, and have a good life—-and I hope she does.
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James Tartaglione 3 years ago
glad that the judge, and i'm quoting the "client" here, "giving that c**t what she deserved"
Corey Smith 3 years ago
The bloody belt got me. I'm glad I wasn't the judge, because I would have been fired and disbarred for trying to give her the electric chair.
Marco Hub-Dub 3 years ago
What boggles my mind is that we have such an overburdened justice system in the US, due to petty, victimless “crimes” (I’ve previously published about trials involving handing out leftover food to homeless or water bottles to people waiting in line or college students not getting traffic court summons because of address errors and then getting bench warrants and cases for failure to appear) that we guarantee speedy trials by allowing plea bargains where the punishment is grossly less severe than the crime. How many times do situations like this happen where the abuser should get 10 years and ends up with 3, out in 1, probation for 3 years with a lack of resources to monitor. If she hadn’t hired a private attorney (most don’t) she’d get off with barely a sentence. Maybe we stop going to trial over weed to make room to not offer plea deals& go to trail for abuse
Hobby Hopper 3 years ago
I wish we could do this Marco; it'd be a better world. Problem is so many people can't relate or empathize at all with any "criminal". They see the world in black and white, and to them a criminal is a criminal is a criminal and deserving of all the horrible punishment that may befall them. In my personal experience, it's one political part in particular that's guilty of this mindset.
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kathryn stretton 3 years ago
The belt was BLOODY??!!. Hells bells, poor child. I hope she's now in kinder hands.
David Heisterkamp 3 years ago
No doubt, that child-beating, mentally unfit mother with a history of addiction is hard to feel sorry for. But 3 years, 10 years, it makes no difference to society at large. We literally warehouse people in hostile environments where no therapy or reasonable health care is available. This woman will be only that much more disconnected from reality after her longer sentence. No one wins.
#8
Worked at Best Buy 10 or so years ago, this happened on Black Friday. Most of the customers were in bad moods since they'd been waiting hours to come in and stand in more lines.
But this one lady was a raging b***h. After yelling at everyone in my department about how she NEEDED the laptop that was on sale despite it being sold out, she proceeds to tell us she'll have the store closed down because she "works with the city and knows the fire marshall and we have too many people in the store."
So she calls him, we tell her to leave, and nothing happens to the store. However we called them as well to report what she'd said, and she got fired from her job for abuse of power.
Dillon Brown 3 years ago
Not to mention that if she really had that kind of power she wouldn't need a black Friday deal doorbuster sale for a laptop. She would have the kind of money that would mean she wouldn't shop on black Fridays.
Load More Replies... Kathryn Baylis 3 years ago
I don’t understand why Black Friday is a thing anymore. A store can run out of a product, but you can very likely find it online somewhere for close to the sale price, and online retailers also do their own version of Black Friday—-on,y you don’t have to wait in line or fight someone else for anything. I’d rather shop in comfort from home than face raging assholes who will literally fight you for a place in line or the last ox on the shelf.
Michelle A 3 years ago
Not too far fetched if she had a track record of untoward behavior or violations. It's probable that this could be a "last straw"" situation and this was the end.
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LivingTheDream 3 years ago
I call b******t. No way in hell a city employee with a union contract is going to get fired for that, even if she said what she said. Also, you can't get fired for 'Abuse of Power' when you hold no power. Knowing a Fire Marshall does not equal power.
Janet Graham 3 years ago
Good! I bet she was horrible to work with and they were glad to get rid of her.
Carol Emory 3 years ago (edited)
Drunk girl tried that with a cop after she sat in his front seat waiting to be taken to jail on a DUI. "My Daddy is the chief of the fire department!" "Oh really?" Said the officer..."That's interesting." He continues to take my statement as she flies off calling him names and saying how much his butt is in a sling. After about five minutes, he turns to her and says "Hey..you have the right to remain silent so why don't you shut up and go to sleep." Damned if she didn't do what the officer said.....LOL.
#9
Standing at the counter of the pizza place I work at. Lady storms in and slams a pizza down on the counter.
"This isn't the f*****g pizza I ordered, what the hell are you going to do about?" She asked.
I look at the pizza then at my buddy Nick and turn back to her and say, "Nothing".
She then goes on a long rant telling how we are going to be fired, how stupid and incompetent we were, she actually told me I must be r******d, then asked why the hell we weren't going to do anything?
I said "Because that pizza came from the pizza shop across the street."
I think she actually managed to shrink in size and slink out looking so pathetic and beaten I almost felt bad for laughing till tears dripped down my face as she slunk off.
Beth S 3 years ago
I bet she wasn't as much of a threat the second time as the wind had been knocked out of her sails.
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Caro Caro 3 years ago
Some troll is downvoting us. Here, have an uppie :)
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Scotty Dean 3 years ago
Similar story = I own a repair shop, and wear a green repair apron. Ace Hardware across the street, great to walk over and get stuff. I knew the store well, and ACE Hardware staff (in RED aprons) knew me well too. One day. I'm shopping for something, and al 'Little Old Lady' stops me with a question. Well, my Momma taught me to be polite and besides I knew where what she wanted was, so I helped her. Thought I was done, but she wanted another item, and I knew where that one was too, so located again. Then she asks again for yet a third item, and I don't know this one, I let her know I'm not sure, and I'll try to find someone to help her. Well, her demeanor changes instantly and she starts dressing me down for not knowing every item in the store, and what kind of clerk am I? To which I replied: "Ma'am, I don't WORK here!! I'm a customer TOO!" She's flustered, wonders how dare I- I let her know I was "raised right"; Clerk politely explained to her the DIFFERENCE between red & green!
Shyla Clay 3 years ago
This sort of thing probably happens far too much for an "intelligent" race.
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Bonesko 3 years ago
I work at a pizza place, and I have gotten many calls from customers complaining about their order, only to find out they got it somewhere else. Most of the time they just hang up, but once in a while they'll keep arguing with me, insisting that they ordered it from here and I'm wrong. A customer last week "NO! I ordered it with the guy on the phone. Ask him!" Me "Sir, I'm the only one working and I'm a woman. Besides we do not have stuffed crust, EVER." You shouldn't yell at service workers, even if a mistake was made, but at the very least make sure you're complaining to the right restaurant. 🙄
Caro Caro 3 years ago (edited)
Unless you have allergies why be so impolite about it? If no health issues just eat it. It's not worth the hassle to return the pizza and absolutely not done to be so rude. AND go to the wrong store.
John Johnson 3 years ago
Regardless they were in the wrong pizza shop.....
Load More Replies... JayWantsACat 3 years ago
Im sure that b***h found the mental gymnastics to still blame the incorrect pizza shop. People like her are nothing is not moronically predicatable.
According to him, when the customers are throwing accusations and insults at the staff like there’s no tomorrow, it’s the boss’ job to deal with them. "My advice to bosses is to kick those customers out," Kjerulf said. "They're bad for business, they cost a lot of time and money and they will never be happy no matter what you give them. In fact, if you give in this time, they'll be back soon with even stupider demands. Kick them out!"
#10
Let me preface my story by saying I work near Baltimore. Yeah. So, I manage a plus size womens clothing store. We actually get a surprising amount of...lets call them 'non-traditional' customers. Guys who need a dress for a charity show, cross dressers, genderfluid people, transgender women, and drag queens aren't unheard of. So a drag queen comes into the store to pick up some shoes they ordered online. They must have been either coming from or going to a show because they were still in full makeup. I get their name and during our conversation another customer walks in. I call out a greeting and say something like, "I'll be right with you." I go to the back room, and it takes a minute to go through all the web orders. I find the one I need and am on my way back to the counter, when the new customer throws her arm out to stop me from passing. She then says, "I am a new customer and I've been here for 20 minutes and no one has spoken to me." A.) I greeted her when she came in and B.) She had only been in the store for 5 minutes at that point I resigned myself to groveling, but before I could say anything the drag queen stomps over, glares at the customer, and says, "B***h, she said *hello* to you." Complete with sassy finger snaps. The Queen then made a big show of thanking me for getting her package, and gave me a big sparkly kiss on the cheek before she left. The other customer sheepishly paid for her Spanx and didn't make eye contact when I told her to have a good day.
Sarah Pryde 3 years ago
EVERYONE who works in customer service needs a fierce queen on their side
Load More Replies... Janet Graham 3 years ago
That is a category of shopper that I loved dealing with in my consignment store. Each dress had a loving story that they would share. I in turn would share the story with a potential buyer of the piece. A few times the seller heard me share their story and it put tears in their eyes. I would rather sell to those ladies than any of the upper-crust.
Kathryn Baylis 3 years ago (edited)
When you said Baltimore then told your story, you have to know in my mind I saw Divine as the drag queen putting that b***h right in her place. RIP Divine, you truly lived up to your name.
#11
Working the window at Mcdonalds late night. Guy orders whatever and pulls up to the window. I'm cooking and handling the window, so I wasn't there when the customer pulled up. When I walked up to the window, I didn't see the f****r with trash in his lap. I open the window to take his card/cash and he throws a bag of trash at me. I take a step back, bothered that I just got trash thrown at me, and I watch his car speed off. I'm pissed, but there's nothing I can do. A couple seconds later I hear a small bang of metal on metal. I walk to the lobby and look out the windows. The douchebag slammed into a police cruiser who was about to loop around and use the drive thru himself. Of course I also went to tell the officer what just happened inside.
Omegakiller44 3 years ago
Forget him pissing his pants, of all the people he could of crashed into, it was a cop 😂 😂 😂
Load More Replies... Janet Graham 3 years ago
Yep, you make a night shift cop waste his lunch hour writing this up and he is likely to through the book at you.
CATMONSTER2018 3 years ago (edited)
sarcasm? or not... - - - Theres so many trolls nowadays I can't even tell
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#12
Worked at a telecom in Canada (I am no longer an employee thank god)
Lady comes in with a broken iPhone is demanding to get a new one for free. If you don't know, in Canada the iPhone 6s is going for about $400 upfront on a two year contract at a minimum $80 plan. She had a good plan, but wanted it for free. She called up our loyalty team in store and spent the next two hours screaming at them. Finally, they agree to a deal, and she is getting it for zero. She looks at me and goes I do not want a case, and AppleCare is a scam. (We work on commission, so this essentially meant I was getting nothing and ruining my numbers). She keeps telling me to hurry up through the setup and I was trying to get them out of the store with everything transferred over and set up. She grabs the phone and starts marching off saying I was a terrible employee. She gets three steps out of the store and drops the phone. Shattered screen, and white screen of death. She ran back in asking what I can do. I shrug and went 'Sorry, but AppleCare sure would have helped eh?'
EDIT: The cell phone dream got me gold... Thank you kind stranger
Lambchop 3 years ago
Yep. There’s a couple in Toronto, and I heard there was one in Iqaluit. Could be just a rumour, though.
Load More Replies... We have long heard that good customer service includes leaving your personal troubles at the door and trying to help people leave with positive experiences they would later share with anyone who will listen. However, speaking to buyers with a forced smile and manufacturing your emotions can take an emotional and physical toll once you head home.
When your job involves meeting every client’s need with friendliness, no matter how unreasonable it may be, you’re experiencing something called emotional labor. According to Keren Levy’s article for BBC Worklife, the term was first coined by sociologist Arlie Hochschild. It describes the work we do to regulate our emotions to create "a publicly visible facial and bodily display within the workplace". In short, it’s when we put up a front and express emotions we don’t genuinely feel.
#13
I worked for an online banking help desk and this 18yr old lad phoned up saying he had seen a transaction for £7 to allpay.net and because he didn't recognise it, he decided the bank were robbing him of £7 and that I was in on it and I was a "thieving little prick." Then he gets his dad on the phone who stuck up for his s**t of a son, saying I was a pathetic scumbag for stealing £7 off an 18yr old boy, even though it was a debit card transaction and I simply worked in the department which helped people use online banking.
But anyway, I phoned our debit card services to see if they could give any more information, and boy could they. I then had the pleasure of relaying back to this little s**t's equally shitty father the following:
"Hi sir, thanks for holding. I've checked with our debit card services team and I now understand why your son would not have recognised the payee 'allpay.net'. That's a deliberately vague term used for discretion when the customer has subscribed to online pornography. That's what it was for. Your son has been paying for online pornography. Would you like to pop him back on the phone so I can tell him it's a payment for his pornography, or will you pass on the information?"
The father just muttered that the issue did not require any further investigation, thanked me for looking into it and hung up.
Nemo 3 years ago
I used to work for a postal company. There were so many people claiming that this very important parcel should be there yesterday. It was great telling them that even though they ship adult material in unassuming white boxes, we know the adress of this very specific warehouse. That always made them shut up real fast
kathryn stretton 3 years ago
Hi, pornography sir, could I pornographically explain why pornograhy has a pornograhy bearing on your pornography son's pornography views? Lol (pornographically).
Sapna Sarfare 3 years ago
At times, i have gone to the bank with issue but i know at the back of my mind that it might be something stupid... it is... thankfully, i try to be polite... that way, i save face
Mikey Kliss 3 years ago
Why would you blame the bank for a charge? You can ask or google it yourself. People are dense...
#14
Guy comes in and is being a complete a*****e. Not wanting to show ID to buy beer even though he looked 20 at the oldest, constantly yelling and swearing. He also had parked in the handicap spot despite not having handicap tags or plates on his car. One of my regular customers, who is a sheriff's deputy, was also in the store. Saw how the guy was acting. Saw where he was parked. Went out, got his ticket book, and wrote the guy a ticket. Guy realized he wasn't getting his beer, went outside...to find he was getting ticketed. I could not stop laughing.
Carol Emory 3 years ago
I had one guy that tried to buy beer with a military ID. He tried to convince me that he couldn't have a military ID unless he was old enough to be in the military. I said "First...you can be in the military at 18 which is still not old enough to drink in this country. Second, the color of that ID is one issued to dependents of military, not active military. And before you argue with me, I started off as an Army wife." He cussed and left.
Janet Graham 3 years ago
I bet he wasn't of age and thought that by being a PIA he could bluff his way into getting beer.
Ephemeral Mochi 3 years ago
Stupid question, but what does PIA mean? Google didn't give me anything that would fit in context
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#15
I worked at a restaurant that was very popular for brunch and Mother's Day was probably our busiest day of the year. I had a customer call the evening before and asked for a table for six and he was incredibly rude when I informed him that this would simply be an impossibility. He kept getting more and more worked up, asking me to speak to my manager. At first I didn't want to pass the phone over (my manager wasn't the nicest guy and we were in the middle of a busy dinner shift) but my manager came up behind me and demanded to know why I had been on the phone for so long. I was like "f**k it, this customer isn't going to listen to me anyways" and gave the phone to Mac. Mac asked how he could help, listened for about 15 seconds before telling this dude something like, "so you're tying up my hostess in the middle of dinner even though she's already told you nicely that we can't fit you and your goddamn family in the night before our busiest day of the year? F**k your buddy!" And hung up the phone.
Autumn Artemis 3 years ago
I had a manager who, after getting off one of those calls, sighed and unplugged the phone “not a single one of us in this building gets paid enough for this buIIshit”
Jason Marin 3 years ago
Wish my managers were like that. Unfortunately, they cave-in when a customer complains.
When employers expect a specific behavior from their staff when communicating with customers, employees may start to feel workplace anxiety. Especially when they have to deal with poor attitudes while feeling worried or frustrated themselves. "This continuous regulation of their own emotional expression can result in a reduced sense of self-worth and feeling disconnected from others," clinical and occupational psychologist Lucy Leonard said.
#16
Warehouse worker here. Customers have to show a card to shop, and even though we're not technically a grocery store, we don't allow pets. One dude tried to power walk past the employee at the entrance door holding a big pit bull puppy on a leash. We stopped him and told him he couldnt bring his dog inside and he LOST IT. He's our best customer and he's here 5 times a week and he owns stock, blah. Whatever. He demanded to know why we don't allow dogs. We explained how it's a food safety issue, especially with an untrained puppy. At this point our manager came over and just waved him through (bc no backbone/customers always right). Well not even 5 minutes later this dog squats in the middle of the main aisle and pees, followed by poop. The man turned so red and dragged the dog towards the exit, abandoning his groceries. We stopped him and asked him nicely to please clean up after his pup. "that's the reason we don't allow them, sir"
Valisbourne Spiritforge 3 years ago
“The customer is always right, in matters of taste.” Not in getting whatever the hell they want regardless of company policy, safety issues or other customers.
Felice Coles 3 years ago
Yep, and I hope the guy doesn't have children either. Or a wife. Or family.
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Valerie Smart 3 years ago
Had this happen in store I work in. We have a grill that serves hotdogs and whatnot...dude let’s his dog run loose in store. Running between customers jumping over the Pepsi delivery man...( Pepsi man says “there’s a damn dog in store) I ask man to take dog out. He says why? I spend over 500 in here a week. I’m like , well thank you? But we have food here...he’s like so? Mind you he is laughing the whole time. I tell him to get his dog and go. There are like 10 other stores he go be an a*****e at. He leaves. Don’t come back. Guess what? We still in business so his 500 a week didn’t make a dent to us. Some people just want to be assholes.
Valerie Smart 3 years ago
And before you ask...no it wasn’t a service dog and a service dog wouldnt be jumping over Pepsi man lol
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LadyEncredible Rand 3 years ago
That is honestly the reason why I don't take my pets anywhere thats inside. And they are trained very well, I just also understand they are still animals and may still do what animals do and I don't want anyone else to have to deal with it or see it or any of that.
Snowfoxrox 3 years ago
As someone who has a legitimate Service Dog, The ADA only considers a Dog a Service Dog if it is potty trained (Puppies are not potty trained) Is trained to perform a task that mitigates the handlers disability. There are 2 questions you are allowed to ask (Is that a Service Dog and What Task has it been trained to perform) and Every last one of us legitimate handlers will happily answer them, because that means your company cares. If someone gets nasty with you about asking those 2 questions they are a fake.
#17
It couldn’t have been more obvious that a guy was trying to return stolen merchandise. He “lost” the receipt, didn’t know when it was purchased, paid with cash so we couldn’t just easily look up the transaction on a credit card...
He said he would call his friend to ask if they knew when it was purchased, and then he took out his iPhone and without pressing a button started to talk on it. I was like...I can clearly see the home screen with no call happening.
When he “got off the phone” I got a little bold and in my best retail manager voice said something to the effect of, “oh that’s cool! Is that a new update where you can talk to someone without actually calling them?”
He left after that.
Walter Brameld 3 years ago
I would have gotten my phone out and just as obviously pretended to talk to corporate, and then "relayed" the message that he couldn't return it.
Sarah Schumm 3 years ago
There was a lady who came into a store where I was a merchandiser, and saw this ceramic trash can, she said her friend had given her one as a gift but it was cracked down the center. I was like "well that's a shame, maybe you could bring it in and we could replace it" oh no, she threw it away. She basically just wanted me to give her a thing for free based on her story, and when I said I didn't think I could do that she asked for my manager. I'm wondering if that ever worked for her, just walking into a store and demanding something without a receipt or the product or anything.
Flash Henry 3 years ago
Soooooooo many people pulled this sh*t when I worked retail. And when it didn't work, they would just drive over to another location of the store, which also would not work because as soon as those people left, we would call all of the other nearby locations and give them a heads up with a description of the thieves and the merch they were trying to "return."
Mikey Kliss 3 years ago
I worked at Gamestop and people would bring in Red Box games all the time
Micah 3 years ago
I worked at a supermarket, and a few times customers tried to return stuff that was purchased at the CVS located above us. When denied, they asked what was the difference since we were in the same shopping area. I wish I was making that up.
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astrolover 95 3 years ago
Reminds me of an idiot that tried to rob a place I did security at. He didn't want to give a name, kept insisting he was there for "overnight work," and changed what suite he wanted into 3 times.
Charles Chamiux 3 years ago
Liar, liar, pants on fire-since WHEN does someone try to return stolen merchandise by phone, and any customer rep doesn't immediately tell the customer that they'll receive their refund when the customer brings the merch back to the the store they bought it from? I call bullsh*t, or complete stupidity on the part of the customer rep (op) and the company.
#18
Late to the party but whatever. Back when I worked at a Blockbuster we'd occasionally deal with thieves. The standard was just to let them go, not endanger employees or customers. One time this guy Grabs some stuff and bolts. My manager runs after and points him out to two cops that had parked in our parking lot. They give chase. This guy dodges and weaves through people and traffic. He successfully crosses the street with cops on foot. Desperate to lose them, he jumps down some stairs to gain a lead but breaks both legs.
Cats Are Pretty Cool I Guess 3 years ago
Depends on the movies. Lord of the Rings? Sure! Multiple copies of the Star Wars holiday special? Absolutely not! /j
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Carol Emory 3 years ago
I like the one where the guy was returning a video that was "problematic." He goes to open the case and a small bag of cocaine hit the counter. He sees it, stares in horror at the clerk...clerk sees it, stares blankly at the customer. Customer quietly reaches a hand out, takes the drugs and puts them in his pocket. Both leave like they saw nothing.
Marco Hub-Dub 3 years ago
If I were that store manager, I would have sent him a hospital care package with coupons to the store and a get well card just to mock him.
Charles Chamiux 3 years ago
I worked for Blockbuster/Viacom, and yeah, à lot of stores were targeted by thieves. Hit and run. We'd call other stores in the area to warn them that it might actually be a Blockbuster night!
Alexander Kjerulf agrees with this line of thinking. "We know for a fact that having to fake emotions is stressful. And on top of that, it feels deeply unfair to see the worst customers get the most benefits through the brattiest behavior," he told Bored Panda. "It's about time that companies realize that coddling the worst customers is a terrible idea. It costs time and money AND it frustrates your employees. Stop doing it."
#19
It wasn't the customer, it was the manager. She was AWFUL. She was rude, intentionally picked out favorites and gave them presents in front of everyone (even when they didn't like her and tried to avoid it), messed up schedules on purpose for people she didn't like, etc etc. Worst manager ever. So there was a huge storm coming in, and people were really worried about it. Like the news telling people to stay home, other businesses closing, etc. So it was up to her to either keep our store open or close it. Of course, she kept it open. Because schools closed only half our scheduled employees showed up, the rest called in - and she called her favorites and told them they didn't have to come in. Well as the like 5 of us who showed up were standing there, watching out the front windows (there were ZERO customers) she starts yelling at us, threatening to write us all up etc, and we are like - no one is here, all the work is done, we are watching the wind BEND TREES OVER and worried about if we are safe/will be able to get home. Right about this time we hear a SUPER LOUD crashing noise. CAHCHUNK - CAHCHUNK - CAHCHUNK - CAHCHUNK - WHAM! As the industrial air conditioner on top of the building got BLOWN OFF. Like it rolled along the roof, then went flying into the parking lot. - Right onto her car. It was so perfect it was surreal. Dead center, smashed her car flat. Like if she had been in it, she would have died. And it only happened because she parked right up by the building, where we had SPECIFICALLY been told not to park. All our cars were out in the farthest corner of the lot. We later found out it her car wasn't paid off, it was some stupidly expensive BMW or something, and her insurance didn't cover the damage because it was an "act of god".
Who Panda 420 3 years ago
I was forced to work a shift during a hurricane one night. Then I actually learned why as I spent almost all night moving computers from one area to another as the roof started leaking
Christof Irran 3 years ago
Would have been really funny if she had asked one of the employees for a ride - "Sorry ma'am, but in this weather I prefer to go straight home. Maybe next time."
#20
I work at an auto parts store. This one guy stole some $60 headlights and literally sprinted out the door. We went to look outside to try and get his license plate, just in time to see him speed off, hit a curb, and blow out his tire. Called the cops and the dumbass got arrested and had to have his car towed.
#21
I was waiting at a hotel reception while a young staff member checked me in. A really obnoxious woman flounced over, interrupted what the girl was doing and proceeded to b***h about the standard of the kettle in her room. She ranted on and on about only having a "normal kettle" until I told her to wise up and get in bloody line behind me. She shouted that she had been travelling all day and that the room was not a suitable standard. I pointed out it was a f*****g airport hotel, we'd all been travelling all day and that she should just get lost. By now the girl at the desk was blood red and tearful. The woman banged her fist on the desk, demanded to see a manager, and then had a fit of coughing. She promptly shat herself all through her beige trousers. She didn't hang around after that.
the bean master 3 years ago
it went from fighting people in an argument and then she s**t her pants and died
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Kathryn Baylis 3 years ago (edited)
Evidently the maximum strength Depends (adult diaper) couldn’t hold the amount of b******t this lady was full of.
TrickQuestion 3 years ago
NOT the ending I was expecting. Probably not the one she was either.
Marco Hub-Dub 3 years ago
I have many observations of travelers. I grew up on one continent with my mom & her family, part-time with my dad & his family on another. In adulthood, I’m on one continent, my dad on another & my mom in the middle of the ocean. Due to family and business, I’m constantly traveling between the three. With naive or infrequent travelers, it all comes down to managing expectations & adaptability along with an ability to self-soothe. Flights get cancelled & delayed. Hotels get overbooked, car rentals lose reservations. Security times can triple in a second. People get drunk at airports. Or have panic attacks in the air. None of us are immune to circumstance & all trying to achieve the same goal: get from point A to B. It doesn’t matter if you wait at the gate or in a lounge, sit in a cramped middle row or lay down up front. Be prepared for the unexpected, have grace for the nervous traveler, take cues from those who do it frequently & treat it like a community.
Leoninus Fate 3 years ago
that moment when your head is so far up your own a$$ that you have literally sh*t it back out! LMFAO!!!!!
Janet Graham 3 years ago
Traveling sure brings out the worst in people. But, this is a day she'll remember with distinction.
Who Panda 420 3 years ago
I had that happen to me at my dad's auto garage where I worked. We had this old man come in with his Mercedes demanding it be fixed right away. I told him the guys were busy and were taking appointments he demanded to talk to my dad the owner who he yelled at and said the whole day he had been waiting to see a mechanic and that I made him wait. The other guys that worked there backed me up and said they'd never seen this guy before he kept yelling and yelling until he actually did s**t himself. He turned around and wandered off and did not come back.
#22
This tale takes place roughly 22 years ago at a community college bookstore. As with any college bookstore, the start of the semesters were incredibly busy. In order to help ease the insanity in our small store, we set up a table outside the front door for doing returns. And that's where I was stationed for the day. People got in line. The got to me. I processed the paperwork for their return and sent them inside for the cashiers. This is an important point. I had no cash, no ability to process cards. Just me, a table, a stack of paper, and some pens. That's it. Well, a middle aged lady gets to me. She is obviously not lacking in funds. Her son has dropped all his classes and she is returning his books. Ok. Cool. I do all the paperwork, hand her back the document and direct her inside. And she goes BALLISTIC that she has to wait in line again. I mean starting nuclear wars ballistic. The customers in line behind her actually went to my manager to file formal statements about her behavior. Not mine. Hers. Because they knew..... I take a break and shake it off. Everyone has bad days. And I know that I have the customers's statements to back me up. A few days pass and the manager gets a call. It's the president of the college. With a complaint. THE WOMAN CALLED THE PRESIDENT OF THE COLLEGE TO COMPLAIN ABOUT ME. So my manager and I head off to a meeting with the president and the woman. We walked in calm and polite. The woman tells her tirade, still screaming and cursing. My manager pulls out the statements and without a word, hands them to the president. The president calmly read them. I don't remember exactly what he said, but I do remember watching the woman turn more and more red. I do remember the word "entitled" used a whole lot. And I do remember him saying "Don't waste my time ever again." before he showed her the door.
Janet Graham 3 years ago
That is rare to have the college President stand up for you. I am guessing that she was not a major donor to the school.
HarriMissesScotland 3 years ago
I had the president of my college stand up for me. This cretin, an Int'l student, has to follow certain rules to maintain student status. He refused to do them, and he certainly wasn't going to listen to a woman. I had placed so many legitimate holds on his record that he needed permission from me to pee. The president agreed.
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Kym Derose 3 years ago
Although you should not have had to take that abuse, having to wait in two lines is absurd. Students with zero power are forced to do this sort of thing constantly.
Barbara Vandewalle 3 years ago
At the university in my town, the president had real problem with putting his parking permit in his car. He would drive a different car than what was registered. When an unknown car was parked in his parking spot, she wrote the ticket. She got called on carpet for doing her job.
#23
Once I saw a woman being really terrible to her kids. They were maybe 6 and 9 but she was swearing at them (things I have never heard said to an adult) and calling them names they were both crying hysterically just trying to eat their pizza. The only other table in the place was a trio of construction workers sitting behind them. I had asked the woman several times to calm down but she would just say she wasn't hurting anyone and basically to butt out. She would swear at me and threw a piece of chicken at me as I walked away. I called my manager up but he didn't like to remove customers so he wanted to wait and see if this continued. Then she smacked one of the little girls on the back of the head. Before my manager of I could react one of the construction workers walked over and He asked the mom to join him at the bar. I think she thought he was hitting on her cause she was all smiles and flirty. As soon as she was away from the kids he told her: "If I see you lay a finger on those kids again I will do the same thing to you but 10 times worse. Have a nice evening." She immediately left and they followed her to the door. I can only hope she learned something.
Rost it 3 years ago
No probably not. But the fear might help temper her behavior.
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Sunny Day 3 years ago
Yeah, she learned something. "Wait until we're alone to abuse the kids". Shoulda called the cops on her.
Joe Reaves 3 years ago
Or punish the kids for getting upset at her yelling at them and 'causing a scene' because if they'd just shut up and taken it probably most people wouldn't have noticed. So they'll get punished for causing the guy to threaten her because abusers don't like to admit anything can be their fault.
Load More Replies... Janet Graham 3 years ago
I doubt if that caused any real change in her attitude. Those poor kids. I hope that they do not grow up to be just like her.
WoodenLion 3 years ago
i learned some of 'what not to be' to my kids from my parents
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Stymied Egan 3 years ago
I worked in a Public Library where there were two or three little girls, not old enough to be home alone, that would be dropped off and spend most of the day. On days we didn't open early, they'd wait at the Subway (restaurant) until we did. They had no food, clean diapers (youngest) or anything else. I thought we should call CPS. We weren't babysitters. The rest of the staff were against it and with good reason. They may have a bad home life but around here being put "in the system" is awful. The kids would probably be seperated. Foster families are not always the best (not all). Plus most kids prefer their own family, no matter how odd we may think it is.
Load More Replies... Marco Hub-Dub 3 years ago (edited)
“See what you did? You got me in trouble with those men and the restaurant. This is all your fault.” I guarantee she blamed her kids & they got the s**t beat out of them for it. If she is willing to treat them that way in public imagine how she treats them in private. As per a previous post, this is why family does not come first and blood is not always thicker than water. When you have the agency to do so, you remove toxic, abusive people from your life. No matter who they are.
#24
I was a cashier at a grocery store. This guy with a full cart bitched and bullied employees until he was allowed to use my express checkout because he didn't want to wait in the regular lines, and my line only had two people in it. As soon as my floor manager allowed him and he had his cart unloaded, a tiny old lady with a walker who could barely stand got in line behind him. Everyone gave him dirty looks. He realized he f****d up and tried to make a joke about it. Dead silence. I hope his saved time was worth being an a*****e.
Fiona Parky 3 years ago
Here people get waived to the front of the queue if there’s a reason. If you see someone from the emergency services, you step back and waive them to the front of the queue, they may get another call and be rushing to grab a bite to eat. If you see someone elderly or who has obvious trouble standing to queue, they get waived to the front. People with young babies will get waived to the front because they’re probably trying to rush shopping while little’un is asleep for once. There’s loads of other examples but it’s just considered polite.
Alice Leviath 3 years ago
That's so great. Meanwhile me dying sitting on the floor couldn't stand on two foot any longer with 9 month old baby on my stomach waiting on the queue because there's no 'tolerance' nor express checkout
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Janet Graham 3 years ago
I hope he remembers this and gets embarrassed all over again each time he even thins about using the express lane.
Charles Chamiux 3 years ago
In France, most grocery stores have a check-out lane just for the elderly, handicap, and pregnant women. Even if there is no one using that check-out lane, the cashier will refuse you if you are not elderly, handicap or pregnant, no matter how much you complain, or even if you have 2 items. I kinda want that job.
Valerie Smart 3 years ago
America needs this France way of doing things like this
Load More Replies... JayWantsACat 3 years ago
Impotent and ineffectual managers are the worst. Stop allowing assholes to get away with being f*****g shitty.
Valerie Smart 3 years ago
Actually told a customer to wake up and smell 2022 cause this whole customer always right thing went out in the late 90s. Manager backed me up on that one
Load More Replies... Stymied Egan 3 years ago
It's all about how you are raised. If I've got a cart load and someone comes up behind me with just an arm load I always let them go ahead of me. I never thought about EMS or the police but I will for sure now. I could pass for elderly but I don't need to skip, I wear my old lady stockings (under my jeans) and shoes with extra support so I can make it through the trip.
Miah Lee 3 years ago
My husband and I try to stay aware of the elderly, the parents, or someone with 2 or 3 items. We don’t mind letting them go before us, because we only go grocery shopping once or twice a month. The one thing that will get you left in the line, is being a pretentious a*****e like the man above.
#25
was working at a restaurant and there was this family who were extremely trashy and didnt look like they had a lot of money despite ordering a bunch of expensive steaks and drinking a bunch of drinks. They were rude the whole time treating me like i was their butler or slave. Then asked for a manager to tell the manager that their steaks tasted rotten (after they finished) and their drinks didnt taste like they had any alcohol in them (again, finished).. just trying to get free food. My manager noticed the way they were treating me and knew they were full of s**t and refused to comp their meal like they were demanding. The began yelling and cussing and him and me and ended up trying to leave without paying. Only to have their car not start in the parking lot and my manager called the police and one of them got arrested for disorderly conduct and drug possession and the rest ended up walking after having their car towed.
#26
I used to return customer credit cards by setting them on the Square podium used to swipe them so they ended up right by them when I swung the screen around from them to sign and such. One lunch rush (take out restaurant) one lady decided this was an offense of the highest order and yelled at me for not placing it directly in her hand. I stupidly engaged her and tried to explain that I did that for everybody which got me a continued lecture about how she is the customer and good service is doing what she wants and so on. There were about of dozen people eating at our tables and five people in the line behind her so she was straight hamming it up, making sure everyone saw her putting me in my place. Unfortunately for her, the dramatic performance proved to be a bit too distracting and she stormed out without her infant. This was of course noticed by pretty much everyone in the building since she had just made herself the center of attention. One of the customers even had to run after her and stop her from driving away. For the record there is no real subtle way to pick up a full size child carrier. TL;DR : Woman shows full restaurant that she values her credit card over her child, performs walk of shame.
Monday 3 years ago
I wonder when she would have noticed if nobody managed to stop her. In the car? When she got home?
Abdul Rahman Falih 3 years ago
Never obviously, she values her money more than her own child!!, I don't think she would even care!
Load More Replies... Simple Khajiit Merchant 3 years ago
"Most restaurants place my child directly in my hand when I'm leaving!"
Randolph Croft 3 years ago
It wasn't even about money or card, it was about 'power flex' and bullying a 'servant.' The child is in for a long and unpleasant 20 years or so.
Hobby Hopper 3 years ago
I'm not defending this woman at all, because she sounds absolutely horrible, but there is a security aspect to the whole placing the card on the counter thing. I wish workers would place CCs directly in the customer's hand so there's less chance of other people seeing the information printed on the card (or taking a picture). This is part of the reason, though not all, why so many places have gone to customer facing machines, and the workers never handle the card. Now, having said all of that, if you use a CC, you have to have reasonable expectations and know the workers aren't going to do that all of the time, just because they don't know any better, or don't think it's a serious risk.
Darla Taylor 3 years ago
They should’ve called the police and got her busted for child abandonment
Nancy Jeckells 3 years ago
David Cameron once left his daughter in a pub !! Had to come back and get her !
TheEndIsNigh 3 years ago
I ❤️ this! Had a similar experience, but back when I was managing a veterinary practice. Lady storms out after making a huge, vastly unnecessary scene, and totally hamming it up because there is a lobby full of people (it was our annual Howl-o-Meow Halloween celebration, so think tons of people with costumed pets 🥰). What she didn't realize is that she stormed out leaving her dog looped to one of the horse hitches we had at the front desk. This lady must have been fueled by the gods of anger because when one of us ran out to the parking lot she had already taken off. I called her and left a message to the affect of "Hey Cindy, when you're done having your tantrum can you come back and pick up your dog? No rush, Max is having a blast." Loved watching her slink back in through all the same people who watched her act like an idiot not 30 minutes prior.
Kathryn Baylis 3 years ago (edited)
Should’ve let her drive away, call the police, and give them her license number. Lovely public traffic stop—-hey, she obviously loves to be the center of attention—-with handcuffs and a ride to the station to be booked for child abandonment/endangerment. If she’s divorced (considering her behavior, that’s not an unreasonable situation), what do you want to bet her ex, who would never ever abandon his child, will finally have custody. Every a*****e eventually gets their well deserved comeuppance.
#27
I was 18 and worked at a local grocery store in the produce department. Beyond regular duties, we made fruit trays on weekends - nothing fancy, just a variety of cut up fruit in large red bowls. Dude comes in after 10:00pm (we close at 11) and asks for a tray with specific fruits. I tell him we unfortunately don't make custom trays. The 16 year old dude who is also on shift with me overhears and tells him it's slower tonight so he can do it for him. He says "Ok good", no gratefulness displayed at all. This co-worker of mine is legit always extra kind to customers, it's legitimately admirable. 20 minutes later my coworker comes out of the back room and presents it to this customer. He immediately starts screaming at him about how bad it looks. He yells things like "That looks like absolute shit! Fuck, are you an idiot!?" I run over to see what the problem is. The fruit tray looks absolutely standard but this guy isn't having it. He smashes it on the ground and keeps screaming about how we are "retarded" and how we have wasted his time. I snap. I tell him to "Get the fuck out". He postures up (keep in mind this guy is like in his 40s, ready to fight some teenagers over a fruit tray). Numerous other employees run over and yell for him to get out. He says "I'll be back for all of you retards" and runs toward and out the sliding doors. All this on camera luckily so management calls the cops regarding his actions and that last threat. They ended up arresting him later on because apparently he also had some warrants. Hope the fruit was worth it, asshole.
Dirk Daring 3 years ago
That young employee just learned why you don't do favors for bad customers.
Disgruntled Pelican 3 years ago (edited)
Interesting that BP will censor W***y but not the r-word.
#28
Not exactly retail, but food service. At a college football game, my coworker was chewed out by an alumni because the hot chocolate wasn't "chocolaty" enough. All she and I could really do were sit there and apologize because there was nothing we could really do, until the bartender chimed in. This bartender is a former High School teacher, currently a substitute school teacher for all grades K-12, and the look she shot this man could have immediately shut up the cockiest of teenagers. Anyway, she put on her scolding face, and warned him "If you continue yelling at these girls over something they can't control, I'm going to have to ask you and all your friends to leave. I will not tolerate anyone abusing my coworkers." The guy immediately clammed up and hurriedly walked away with his tail tucked between his legs.
Rick Hoppenbrouwer 3 years ago
But no one really saw the tail because he was a dickless wonder.
#29
I used to be a night time manager at a pizza place downtown. We were literally around the corner from a direct competitor. They had a carry-out window and offered that service all night. We did not and closed our doors at 10:00 and only offered delivery service after that. It's worth mentioning we were quite friendly with the local PD and they frequently sat in our parking lot at night to catch up on paperwork, watch for drunk drivers, etc... One night at about 11:30 I had a woman and a man start banging on our door. I politely(but loudly) told them through the door we close carry out at 10. The woman goes ballistic and starts screaming and hitting the door while the man just stands there watching trying to look hard. I ask another employee to keep an eye on me in case the situation escalates, and step out another side door, in order to be able to actually converse with them. This woman is absolutely nuclear at this point, screaming, cussing... I let her finish and I inform her that if she called and ordered it was probably our friendly neighbors with the carry-out window. I get accused of calling her stupid, and ask her to check her phone and tell me which number she called. She says "I don't have to, I know I call y'all and YOU took my order!" At this point I informed her that there is absolutely no way I took a carry-out order after we closed carry-out. At this point the man joins in and starts taking a very aggressive posture and tone with me and informs me I "better let them in and get their food." I flat out said no. At this point the man shoves me and I stumble back about three feet, he goes to swing at me, and misses, and I kindly repay the favor and connect knocking him on the ground. At about the same time the woman attempts to rush me there is a sound of "WOOOP WOOOP!" and flashing blue lights behind them. This doesn't stop them from continuing to try to assault me, however the two uniformed police officers that happened to have just pulled in take care of that very quickly. Another squad car shows up, the two have been cuffed and placed in the cars, the officers have been given a copy of the security footage, and I ask the officer I'm talking to if, for the sake of curiosity, he could possibly try to convince her to tell him the phone number she called. He walks me back out to the car she's in and somehow convinces her to do this. She recites the number while glaring at me, with so much vitriol and hatred in her voice. "XXX-XXX-7272 you stupid f*****g honkey." I smile at her and inform her "Our number is XXX-XXX-3030. We are Domino's. That's the number for Papa John's. That's why 7272 spells out Papa."
Nemo 3 years ago
There is no mention of them being intoxicated. No need to assume that
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Scott Crowell 3 years ago
MMMM Domino's Extravaganza. This! this is why I'm fat. but tastes so good.
Craig Staley 3 years ago
Yes it does on a phone keypad. 7 is prs and 2 is abc. So papa is 7272.
Load More Replies... #30
I worked in this fancy clothing store in this posh town at the seaside. It was a busy saturday when suddenly a very pretentious girl walked in with her boyfriend, ignoring us as we greated her and even giving my collegue a demeaning look. She went on to browse around in the store and eventually took some clothes with her in the changingbooth.
After a while I notice a heated conversation arising from the booth between her and her boyfriend. I see the boyfriend running back and forth between the booth and some clothing racks, in the mean while me and my collegue where being chased away by her (she refused any help and didn't leave the booth) as if we were a couple of ebola patients.
So me and my collegue continue working and helping other costumers. I was working the register when suddenly the girls turns up next to me, completely pissed off, and she starts ranting about "how our store/brand really should work on the fitting of our clothes and how we were complete f**k ups". I was completely caught of guard and right when I wanted to ask her what the exact problem was, I see my collegue looking at the girl while bursting out this horribly loud laugh, tears and all. What had happened was that the girl had taken with her a clothingpiece she thought was a strapless dress. Well, it wasn't a dress. It was a skirt. The girl had tried on all sizes and got completely fed up, yelling at us and her boyfriend because the FREAKIN "DRESS" WON'T FIT. So she walked out in a crowded store, making a scene, with a skirt pulled up to her tits.
I have to admit, after she left I laughed till crying.
Leoninus Fate 3 years ago
I have made an outfit for my sister out of a skirt like that before {im male and a year older} It worked as a strapless one, added a belt and it fit perfect, she went on a date in it, she hates dresses but loved it, its too small now for her tho
#31
I had a woman come into my bank one day years ago in Mid-August and try to cash a check. Said check looked like it had been written by a four year old. We went through the protocol as mandated by our organization, calling the issuer and verifying all data. While we were going through this procedure the woman goes off on a tantrum. She's ripping the little pens with chains from the little desks, throwing deposit slips around, demanding she speak to the president of the bank and verbally abusing all the employees. Likewise, she looks to have done enough speed to stay up for a week straight. We are finally able to get ahold of the issuer of the check, lo and behold, it's a good check. We cash it. Thank her for her patience. As she's storming out cursing, two officers walk in and identify her as the owner of a car in the parking lot. Said car had a small child, no more that two, locked inside the entire time. 20 minutes, in August. Some good people called the cops, broke out the window and rescued the kid and had that b***h arrested. I hope to god that that little kid has found a new home or that its' mom has cleaned up her act.
Milady Blue 3 years ago
Better for that child if a decent family adopted them, instead of returning to their insane mother.
Felice Coles 3 years ago
I just can't figure out how meth heads reproduce so fast. Who wants to have intercourse with THAT?
Sarah Schumm 3 years ago
I once had a check from an Israeli client made out to just my first name spelled backwards. I was really surprised the bank cashed it.
#32
Former cell phone industry worker. We *HAVE* to pitch insurance and a case every time you get a new phone. we have to. You can actually be fired from some carriers for refusing to partake in making these suggestions. During a normal new-line set-up, this insanely rude woman is hostile about every part of the every part of the exchange. Her credit is absolute dog s**t so she has to pay a gnarly deposit and more of the phone up front and that's somehow my fault. Finalizing everything before shes completely rung up, I casually offer the same thing I do to literally everyone getting a new phone: Which insurace plan were you interested, and what kinds of cases have you looked at? Apparently that was the most offensive thing she'd ever heard in her life. She immediately raises her voice and makes it really uncomfortable for me because apparently I'm only accusing her of being clumsy since shes black, and I didnt charge her white friend near as much and Im just a racist blah blah super fun. I kept my composure and tried calmly explaining everything, even try to let her know that I **HAVE** to offer that to everyone and I couldnt get anything across. Eventually my coworker lets me know he's got this, we swap places and finish each other's sales. As she steps out of the store looking down at the Galaxy Note 3 she had just spent a total of 500 something dollars to get, she trips, eats s**t, and smashes the screen. Comes back in asking for help after raising hell and we got to be all ¯_(ツ)_/¯
Janet Graham 3 years ago
You have to feel bad for her, but not until you have a good laugh and remember her 'after' face.
BasedWang12 3 years ago
why the hell would you feel any type of bad for her?
Load More Replies... Fat Harry 3 years ago
"You can actually be fired ..." Ah, the good ol' US of A where anyone can be fired at any time for any reason. Job security? What's that?
Marco Hub-Dub 3 years ago (edited)
Vodaphone, O2, Virgin, Ben, Lebara, Youphone, KPN ALL have the same policies. The nuance for termination isn’t as cut and dry the poster says, but you don’t offer insurance and upsales you won’t be working there long. At ANY of these carriers. Which aren’t solely in the USA. So bag on the UK & EU while you’re on your anti-USA soapbox.
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Micah 3 years ago
"Pitch" meaning "to propose an idea/plan, often with the hopes of making a sale or convincing others." That's a rough definition I just wrote off the top of my head.
Load More Replies... Marco Hub-Dub 3 years ago
Their jobs aren’t to sell you the product. You’re already there to buy it. Their job is to upsale add-ons. This is usually how a franchise or licensee makes their profit. Be it a movie theatre or mobile phone shop. So, if they aren’t trying to upsale they’re not doing their jobs and not making the business profit. It’s not too hard to figure out. BTW, this isn’t a USA thing. It’s anywhere with a semblance of a free market. Places where commission isn’t legal, then they’re hired to sell the upgrades, not the product and can be fired for not doing so. From Singapore to Slovakia.
#33
I was a server during college at an upper scale restaurant. I rarely had problems with customers and am overall genuinely friendly. I had a table for 4 with only 3 patrons there, an older couple with their adult daughter. I served them beverages and was told we were to wait for patron #4 the son. about 40 minutes and 2 refills go by. I say "I bet you guys are starving by now, would you like me to bring you our lettuce wraps they are small enough to not ruin your appetite, Or are we still waiting for **my buddy**?" father said "we are going to wait, and he isn't you buddy. frankly you dont know him, hes a hard working man and will be respected" "You're right sir, forgive me." "He actually has a real job." "I understand sir, it wont happen again." when i come back for refill number 3 the son was arriving. the son happened to be an old high school friend, before taking a seat he gave me a hug right in front of his dad. I looked at the father and said "small world huh, I can't believe your **my old buddy [name]'s** family im suprized we've never met before with [name] and I spending so much time together in high school " It's too bad our restaurant didn't serve crow.
Flash Henry 3 years ago
I really hate people who look down on the wait staff and say sh*t like "it's not a real job," like STFU you don't think they should be a waiter then stay home and make your dinner yourself.
StarlightPanda! 3 years ago
They shouldn't have apologized. That guy is a pathetic excuse for a human being.
#34
Working drive thru at a Tim Hortons and some a*****e in a massive black truck parked too far away from the window and expected me to lean super far out to give him his change. He was real impatient and just really rude. I just shook my head and so he gets all pissed off and finally gets out of the truck and the door shut behind him. It was locked and he sat there for like 15 minutes and we had to call a tow truck. Sure it pissed off everyone behind him but at least they were all pissed off at him and not us! He acted like it was the biggest embarrassment of his life.
Nimues Child 3 years ago
There are a suprising amount of a******s from Canada on this thread. Who knew?
Dillon Sizemore 3 years ago
Canada has the same a*****e to people ratio as most of the world its just the regular people in Canada are kind enough to ignore them and praise the good people.
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Stalin's Moustache 3 years ago
there are timmys in america. source, im Canadian whos seen them
Rick Hoppenbrouwer 3 years ago
Must have been in Alberta. Lots of aholes in lifted trucks there
#35
This didn't happen with a rude customer but with a rude *coworker*. I work in a store with ten different check-out lines (two are express, two self-checkout) but only one of which has all the cigarette/tobacco products in lockable glass cases behind it meaning that if you want to buy that stuff you either go through that line or you go through another line with a cashier (not self-checkout) and ask the cashier to go get you your cigs for you at which point they go to the cigarette line, ask the cashier on it to get the smokes, or use their key to get them their self in case the line isn't open. I have more than a few co-workers who smoke and they have to buy their cigs the same way as customers do. Employees are *not* allowed to get out their own cigarettes and check them out their self, they have to have another cashier ring them up for them. So one day, early morning, I'm working the check-out with the tobacco behind it and I notice this woman who works as janitor/stocker hovering around behind me near the cigarettes. I know she isn't supposed to be near there so I ask her, "can I help you with something?". She tells me that she just wants to get some smokes and I'm like okay, no, if you want cigarettes you have to get in line and buy some that way like everyone does. She gets pissed and asks me why I won't just let her get her own cigarettes and I tell her again that I can sell her whatever she wants if she'll just get in line and pay for them. She huffs, rolls her eyes at me, and storms off. For the rest of the day she totally has it out for me. Throughout the day, I have other cashiers telling me that she's talking s**t about me in the break room left and right. My manager comes up to me and says that the woman made a complaint that I refused to sell her cigarettes because she's black, I go WTF and explain what actually happened and go on with my job. Then at one point there's a big lull in business and I take a quick break, putting on my 'away' light at the register and making sure to lock up the cigarette cases when I go as is policy, so I can go to the bathroom and this woman comes out of nowhere and blocks the door, refuses to let me in and shoves the handle end of her mop into my chest and tells me I'm not allowed to use the bathroom and some s**t about how I think I'm "so much better than her" because I'm a cashier and she's a janitor. I'm like, "you realize there are security cameras right in this hallway, right?" and she jumps and takes off again and I go pee. And this s**t just carries on ALL DAY and she gives me these nasty looks every time she comes by, which is often enough and more than usual that I think she's walking by my register just so she can glare at me. But the day ends and I give my register to someone else and go home. Next day, first thing in the morning, as soon as I get in to work another cashier informs me that the woman was fired late last night because apparently she'd been caught on camera stealing a few packs of cigarettes out of the tobacco case when the cashier who relieved me at the register eventually took a break herself but didn't lock the cases up. The cashier who didn't lock up got a warning but didn't lose her job.
Janet Graham 3 years ago
Some people are just creeps and a***s. I do not think race is part of the story, but the rude janitor sure tried to make it so. Shame on her!
Amanda 3 years ago
As someone who worked at a grocery store in Chicago, a lot of black people play the race card if you tell them no. I also have a friend who’s black that worked at Meijer and they’d even call her racist against her own race if they didn’t get their way. As a white girl who is pro blm, it hurts when they pull that s**t. F*****g Karen’s.
Load More Replies... Hobby Hopper 3 years ago
I wonder how other POC feel about it when someone plays the race card and makes a complete mockery out of their struggle?
Blackstone 3 years ago (edited)
I don't know, but I do know as someone of faith how I feel when someone behaves like a Karen and then plays the Christian card and undertips their server, passes judgement on someone "in God's name", or otherwise acts entitled. I wanna knock them on their self-righteous behind.
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StarlightPanda! 3 years ago
Good. She also should have been arrested for the physical assault as well as FALSELY claiming discrimination. If hate crimes are illegal then false accusations of any hate crimes should also be illegal!
In the service industry, workers often encounter challenging situations with difficult customers. Those experiences can sometimes lead to moments of unexpected justice, reminiscent of the many fascinating stories about karma in action. A prime example of this is when employees witness firsthand the universe stepping in to balance the scales.
If you’re curious about other instances where fate aligns itself with poetic justice, take a look at some tales of instant karma that will leave you grinning in satisfaction.
#36
Worked for a sushi bar for a few years. They do a half price sushi hour most weekdays for dine in customers. It's a good deal, especially for how high quality the food is. It was an especially busy day. People waiting, etc. This woman and her daughter come in and stress that they are in a hurry ('My daughter has cheerleading') but want the half price. Uh, good luck? Full house...but whatever. Customers = money, yo. So, the lady gets angry when her food takes longer than 15 minutes. She asks if she can get her food to go, which I then explained that the food would then be full priced. We get into an 'argument' (she's getting angry and beginning to yell at me in front of her embarrassed daughter while I'm meekly standing there, unsure of what to do. 'WELL I ORDERED DINE IN' ....you are asking to go IT DOESNT MATTER IF YOU WERE SITTING AT A TABLE WHILE ASKING). She's getting louder and more annoying and I'm starting to panic (my anxiety was really bad at the time) when suddenly, my boss chimes in. And by chimes in I mean she started ripping this woman a new one. You see, my old boss just happened to be working behind the sushi bar that summer. She told the woman to stop yelling at me and that if she wanted her damn half price sushi, she would have to sit and wait like everyone else. Boss apologized to the other customers and made sure I was okay. Lady was shocked and now super embarrassed, since the entire restaurant was now judging her. She quietly sat and waited for her sushi. The daughter apologized to me and that table ended up leaving a good tip. My old boss is the nicest woman in the world. She still gives me free food whenever I go up for some sushi. She also has a bunch of regulars who she always makes time for. But don't p**s her off, because she will become a scary, scary person in mere seconds.
#37
Worked at a liqour store. Customer came in extremely intoxicated, couldn't really speak, stumbling everywhere. We refused to sell to him and he flipped out. Ended up kicking him out with threat of calling the police. He went down the street to another store, and as he walked back past our store he yelled some very mean things at us and immediately tripped, shattering the bottle he bought on the sidewalk. Was a glorious sight.
Carol Emory 3 years ago
It was summer and we were sleeping in an upstairs bedroom with the window open because it was so hot. I wake up to the sound of someone stumbling in the parking lot. See a guy running past the leasing office and trips on the curb sending his keys flying in the grass. He gets up, goes to his apartment, but can't find his keys to get in. So he lays in a parking space, head resting on the curb like it was a pillow. I called the cops, tell them where I think the keys are. They find them, unlock his door, shove him in and throw the keys in after him, shut the door and leave. I'm sure the guy woke up the next morning wondering how the heck he ended up where he did and why he was covered in filth and oil.
Vinita Talaulikar 3 years ago
From sober to drunk some humans change from Dr Jekyll to Mr Hyde.
Hobby Hopper 3 years ago
The way I grew up, we weren't teetotalers, per se, but we just... didn't. To be honest, bars can still make me feel a bit out of place sometimes. Liquor stores on the other hand, I've come to really enjoy. At least the ones I patronize have employed some really cool people that make it a joy to shop there. It's hard to imagine people being such jerks to them, but I'm sure it happens.
#38
I worked at a Pier 1 Imports as a teenager, outside Birmingham, AL. This was about 20 years ago and transgender folks weren't on my radar at all. Anyway, it's near Christmas, I'm at the register with a line of customers waiting. There's a woman huffing about something near the end of the line. By the time she gets up to pay, she's being very loud about the customer behind her. "It's a man! It's a pervert in a dress!" The person behind her was very obviously born a man but was in fact wearing a dress. It didn't really phase me as much as this woman who was doing her best to shame this person, who looked very hurt and embarrassed. And this lady was doing it while buying Christmas decorations, no less. Anyway, she's trying to convince me how wrong and gross it is, how this person shouldn't be in the store, etc. As she's ranting I run her credit card. Declined. I try again. Declined. I have rarely in my life experienced the satisfaction as I did at that moment, looking up at her, smiling, and saying that her card had been declined. Her face got red and she really just went off. "THAT'S IMPOSSIBLE! TRY IT AGAIN! YOU'RE DOING IT WRONG!" At this point, she has the whole store looking at her. I try again, and very loudly say it is, in fact, declined. She stormed out of there, knocking over a poor Santa statue by the door. I shared a smug grin with the customer behind her.
Janet Graham 3 years ago
There is rarely a good reason for being that rude and mean to someone. They did not ask for her opinion. Why do folks even go one about it? What is it to them?
Kathryn Baylis 3 years ago (edited)
Agreed. As long as you’re polite, courteous, practice good hygiene, and aren’t breaking any laws, as far as I’m concerned you can peacefully go about your business around town in a dinosaur costume if that makes you happy. You do you. Besides, a lot of trans people I’ve known and seen make a great effort to look way better and more convincing as their chosen gender than most non-trans people do. Unless you pried into their personal life (NONE of your business, btw!), most of the time you’d be hard pressed to tell they’re trans. Hell, I’ve seen more non-trans people who make me wonder if they’re trans! The woman in the story was probably not the brightest build in the pack and had also probably never encountered a trans person before. Non-thinking people generally fear what they don’t understand, or have erroneously been told is bad (or sinful), and their fear response is to lash out violently, either physically or verbally. Had she taken a moment to just talk with him while waiting in line, she probably would’ve found him delightful, and come away with a better attitude about people who aren’t just like herself. She didn’t take that chance, unfortunately, so Karma stepped in to teach her a lesson about publicly humiliating others.
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Alma Muminovic 3 years ago
When I was 17-18 I worked at this clothing store called Mandees. We had a gentleman come in who was a cross dresser. He was super nice and I remember I helped him find a bunch of belts and was helping him find cute outfits to put together. He thanked me and was like thank you for being so nice and none judgmental and I was like of course. I honestly don’t care, if it makes someone happy and doesn’t hurt anyone go for it. But my coworkers were not as nice. They were kinda friendly at first but the longer he stayed the less friendlier they became and started being really curt with him. I don’t get why, the man had money he wanted to spend.
#39
In hawaii at the resort bar, kid that looks about 18, i'd have served him, orders a drink, barman asks for ID, hands over ID, sorry this is expired, Kid looses his s**t, insults the bar man, threatens his livelihood, etc. Fast forward two days, sat in the bar at the airport, same douche comes in, orders a drink, lady behind the bar asks for ID, hands over ID, she looks at it and goes to hand it back, I pipe up, check the expiration date. D**k move, but Karma, is, as they say, a b***h.
#40
A group of guys came into my restaurant who were "celebrating" this rather rotund man's divorce. Needless to say, any pretty server in the building was about to have an uncomfortable visit. I kept an eye on their table, but can't stand a stare before it becomes obvious I'm supervising them and not my staff. So I ran to the kitchen to check up on the cooks. I was gone maybe fifteen seconds when a server comes to get me to cut the recent divorcé off because he just grabbed one of the girl's butts. Not cool dude. I go out to the table to take them their checks and ask them to leave. I tell the table I had a complaint from one of the staff, and said there would be no more drinks served to them, and that they needed to pay their tabs and leave. Now, I'm not a small guy, but the six of them could easily cause more than a ruckus. Once their glazed eyes realize what's happening and that they weren't at a strip club, the divorcé shouts, "oh yeah, and what the f**k is you gonna do if we don't?" He starts to stand up, but is a bit too husky for his gut to clear the lip of the table, and he spills two full pitchers of beer and six almost empty glasses all over himself and his friends, as he slips back into his chair with a thud. I didn't have to say another word. His one friend threw down $100, apologized, and drug his beer covered friend shamefully out the side door.
#41
Sold computers and such for Circuit City back in the day. Was fairly new and the only one on shift as someone called in sick. This is around the time the iPod nano came out so everyone wanted to see them. Had been working with a group of people selling to each of them for over an hour when some guy comes up to me and asks why I have been ignoring his wife. Apparently they went into the back corner of the store and stood there not talking to anyone. They wanted a high end laptop but didnt want me to get the commision because I ignored them. (we didnt make commision at the time so I didnt care in the slightest) Got the laptop out for a mangaer to ring up and their check got declined... I did a happy dance.
Vasana Phong 3 years ago
Ahhh, circuit city, Sam goodies, caldors, crazy eddie’s, blockbuster, radio shack, Woolworth’s , Tom mcann, fava, hechingers , Erols video, clover, drug emporium, ports of the world, happier simpler times( yes Philly kid here)
Scott Crowell 3 years ago
Then you get into one little fight and have to move to Bel-Aire.
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Janet Graham 3 years ago
The manager should have been waiting on customers if he was too cheap to call in another worker.
#42
Used to work at Gamestop and had a guest wanting to trade a copy of some older version of Call of Duty. He really didn't like the value and demanded to know how it could be so low (while this takes place in a Gamestop, it was actually during a killer trade promotion, so the value actually was decent all things considered). I explained that it was an older version and it's not selling much any more. He insists there is heavy demand still and turns around asking who wants to buy it. Everyone within ear shot laughed him down and he left embarrassed.
Janet Graham 3 years ago
It seems that when someone is selling their used junk, it is worth gold. But the same person buying your used junk only offers less than the minimum value.
Kathryn Baylis 3 years ago (edited)
That’s just negotiation. They lowball, you high all. They come up a little, you come down a little. You finally meet somewhere satisfactory in the middle. The trick for both sides is to go in with a good idea of what price you want to get. If you don’t, then so be it, move on. If you get it, or get close to it, it’s a successful negotiation (I have a Masters degree Conflict Analysis and Dispute Resolution, and negotiation is a part of that).
Load More Replies... #43
In the auto repair business, we must deal with a lot of passive-aggressiveness from people displeased with having to shell out money for their cars. Once, a couple arrived to pick up a car which was parked in the first spot nearest the street. The husband was great, and had approved the needed repairs in stride; the wife was a raging b***h, debating every line item of the estimate, asking pointless questions, demanding a cheaper price, threatening to take the car elsewhere or "just get a NEW one!" Anyway, the man made his way toward the office, but the woman made a beeline for the car, found the keys stashed inside, threw the plastic seatcover to the wind, then started it up and drove off (before the bill had been paid), cutting the turn too sharp and scraping the ENTIRE passenger side of the car badly on the low concrete planter. I saw this happen; the husband didn't. Never saw them again.
Carol Emory 3 years ago
There is a popular breakfast spot near us. On Saturday it is usually packed, but my husband and I got lucky and got seated right away. At a table near us was a woman having a hissy fit. Seems she was a regular who didn't like this particular waitress. She kept hounding at her husband to do something about it. He said he wanted to eat first. She picked up her purse "Fine! If you won't do anything I'll be sitting in the car!" He shrugged his shoulders and kept eating...slowly. I asked the waitress to let him know if he wanted a slice of cake, I'm buying. She told him...he laughed. He declined saying "Do you think she'd notice if I just thumb a ride home?" Pause..."Nah. I better go deal with her." Got up, paid his bill and looked like a man about to go meet a firing squad as he walked out the door. Poor guy...
#44
Working as the attendant at a self-checkout. A customer became irate when I told him that we could not accept a coupon that had expired over six months previously and called me a "vapid c**t." Neither he nor I knew up until that moment that my tall, muscular, highly protective older brother was standing in earshot. He grabbed the customer by the shoulder, spun him around, leaned down to get at his eye level and growled "WHAT did you just say to *my little sister?*" right in his face. Dude practically pissed himself and ran out of the store. Edit: "vapid" and "valid" are not the same word. Thanks, phone.
Janet Graham 3 years ago
I wish that I had a protective big brother, it would have come in handy.
Kathryn Baylis 3 years ago
I had 4 of them, and they were all not only older but big as well, so you know all my dates were TOTAL gentlemen to me.
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Scott Crowell 3 years ago
Well Depending on how much I have been drinking at the time, they could be the same word.
Carol Emory 3 years ago
Worked at the fine jewelry counter of a high end department store. Two kids were running around, hiding under clothing racks and knocking clothes on the floor, all while their mother ignored them. I called them over and told them if they didn't settle down they'd have to deal with the manager. Right on cue, our manager comes by...all 6'4" and 220lbs. I pointed and said "And that's the manager." Their eyes got big and they ran to their mom. Neither said a word to her and they stuck to her like glue after that.
#45
Worked at a gas station some odd years ago and the week before it had been snowing a lot so the gas tankers got delayed due to safety reasons. A customer came in a pretty new Mercedes-Benz, something like SLS 400 or something and wanted the premium gas. I explained to him that the takers are delayed and we currently don't have any premium gasoline and that he could try the next station down the block. He started swearing at me personally like I has control over the gas delivery. He sped off tires screeching only to have his rear tire hit the curb. His rim got fucked up really bad and couldn't drive it. I laughed at him.
Carol Emory 3 years ago
My sister worked at one of those gas stations where there is a little booth for the cashier...no store and it was back during the time when the oil and coolants were on a display in between the pumps. Well, a guy comes up, put a quart of oil and a $5 on the counter. My sister opens the register..hears a clunk..sees a gun stuffed unter the hole in the plexiglass pointed at her. Put the money in the bag along with the oil. He was so busy looking around, he didn't see that she put his change and oil in the bag. He runs, she calls the cops, he asks "What did he get away with?" She said "His purchase." She watched as each cop that arrived was relayed the story...each one of them laughing at the outcome.
#46
I work in a cell phone/computer repair retail chain. We had this lady come in the other day - we'll call her Wanda. Now, we do buy phones and other small electronics, but ONLY if we're going to be able to sell them. We aren't going to buy your shitty iPhone 4, and we sure as hell aren't giving you 600 bucks no matter how new your device is. Wanda calls first, asking for quotes on three phones and a laptop. Two of the phones are older and kind of shitty, after a quick Google. The laptop is an old Compaq, which should tell you why I refused it. Wanda came into the store an hour later. Apparently, our other location in the next town had quoted her 50 bucks for all three phones and 150 for the s**t laptop. I knew this was b******t because the managers in that store are competent. I tell her I can give her 30 for the nicest phone (her personal phone, which will become relevant soon), I can't take the two shitty ones, and I absolutely will not be taking the old Compaq that runs slow with a chunk broken out of the side. She starts bitching about how I quoted her X anount of money and how she can't believe we can't give her more and we HAVE to take these items and blah blah blah. Guys, it was 80 degrees in that store. Our AC had broken and we were hot, sweaty, and pissy. And Wanda just would. Not. Shut. Up. I ended up giving her 50 for the damn phone. Seemingly satisfied, she left, saying she'd be going to the other store to sell her other two phones and the laptop. About thirty minutes later, she was back AGAIN, this time hocking a sob story to my coworker (he dealt with her the second time because I was close to beating her with the damn laptop) about needing money for her sick daughter. She bitched at him too, until he finally bought the laptop for ten bucks. Then, FINALLY, she was gone. Long story short, we checked the phone and laptop for resale quality. We find a text on the phone that said, "Give me back my laptop and all the things you stole from me, or Town Police will be called." We also looked up her name and found that she'd been wanted for theft back in 2010 in our district. Cops were called, owner was called, and laptop was given safely back to him (though we did have to look him in the eye after accidentally finding his porn stash). Now this woman has an arrest warrant once more - all thanks to two grouchy, hot twenty somethings who paid her $60 to get the f**k out and never come back. EDIT: I forgot which bitchy W name I was using.
#47
My son was working on a supermarket checkout one weekend. Greeted a customer only to be told to just get on with ringing her stuff up and to quit delaying her. She went straight to Customer Services to complain how rude her checkout operator was etc. Only, a regular customer interrupted her saying she witnessed it all and that she was the one being a real b***h.
Kathryn Baylis 3 years ago (edited)
Love it when members of the public who witnessed it step up. Bet the customer who stepped up started getting even better service than before. Believe me, you remember the nice ones, and bend over backward to give them the best service you can.
Carol Emory 3 years ago
I did that once for a cashier. Woman was being rude and tried to get the cashier in trouble. She was not a local and was in town on vacation. I knew the manager and he saw me in line. The woman was complaining and pointing to the cashier. he looked at me and I shook my head and mouthed "She's lying." Manager told the woman that there were a few other stores in town..maybe she'd be happier at one of those. Woman stormed off. Never forget, it's the locals that keep these stores running. If you're going to come in and be rude and uptight...please take your vacation elsewhere. We like our locals.
#48
Used to work in a call centre for power. Guy called in angry he'd been disconnected for non payment and threatened to drive to our town and "cut everyone up" If we didn't send someone out to reconnect him. We said we would then sent the police out. Probably a nasty shock for him.
#49
Alright, bank worker. I had a customer throwing a fit once. Said he sees a charge for $50 on his account and blames us for not keeping his account secure. Throws a fit that rages on for a half hour. Turns out he forgot he used $50 for a male cam service. This was discovered when my customer service rep looked at his account and googled who the charge was from.
Janet Graham 3 years ago
I do not know what a 'male cam service' is, but it sounds embarrassing and maybe pornographic. Not something you want to be shouted out across a bank lobby.
Scarlett 3 years ago
Yeah, it’s pornographic and probably very embarrassing for the guy involved. Serves him right though.
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TheEndIsNigh 3 years ago
Totally off topic, but why is porn so embarrassing? 🤔 People act like it's so cringy, but honestly we all (obvious blanket term, I know not literally everyone watches it) have seen some porn in our lifetimes. I'm not saying normalize pornography, but ffs even as I was just trying to type the word "pornography," my phone kept trying to change it to Portland or Portugal 🙄 So a person wants to watch another person have sex, as long as everything is legal and consensual, who cares? Maybe they're lonely, or trying to pick up a few moves, whatever. Not my business, nor should a person be shamed.
#50
I work at Starbucks. One day as I was working the drive through, we were having longer than normal wait times, as we were short-staffed. This one guy gets up to the window in a huff, and starts yelling at me/complaining about his wait. I apologize and tell him his total. He literally throws his credit card at me, and it bounces off the bottom of the window directly underneath his truck. We look at each other for a second, and then he sends his daughter out of his truck to look for it. I inform them it's right under their truck, so he moves his truck up a bit, gets out, picks it up and hands it to me softly without making eye contact (as he is squeezing himself between the tail end of his truck and the wall of the building), being pretty embarassed as everyone behind him is watching. It was pretty satisfying.
#51
When I was a cashier at Borders, I had this one customer that had either put something on reserve or had special ordered. I remember them getting really rude because I couldn't find it and asked them multiple times what the name was. It eventually turned out that it was placed under her husband's name, so it wasn't my fault I couldn't find it at all. She didn't apologize or anything, so it felt really nice when I swiped her card and it was declined. She felt so embarrassed and just stormed off.
Janet Graham 3 years ago
When this has happened to me, and it happens to nearly everyone, the first thing out of my mouth is, 'well, check and see if it's under my husband's name.' Because often it is!
#52
I was working in a pub the day the Thailand tsunami hit, and we had a bucket behind the till to raise some money towards the relief. Massive duckhead regular tries to impress his friends by tipping me a drink to which I thank him, but suggest he instead puts the tip in the bucket to help with the unfolding tragedy. He loses it, calls me all sorts of names and "why the f**k should we help people in other countries anyway". 30 minutes later his phone rang and he discovered a close friend had been in the area of one of the beaches, and the outlook became more grim as the day went on. Suddenly he seemed quite keen to add tips with each round. I felt a bit sorry for him but he was a massive c**t.
Stephanie A Mutti 3 years ago
And that was at Christmas time as well so doubly d@@chey. Good will towards mankind my @@@
#53
A doctor of mine (I recruit doctors TL;DR) was determined that I was hiding his expenses form which I'd sent on to the department administrators quite literally months before. He called me to yell, tell me I was incompetent and he wanted to speak to my manager. Unfortunately for him I have a dump file filled with every email I send and receive. I happily put him on with my manager who explained that, No, I am not incompetent or hiding his form, and that he was copied in to the emails about who would deal with it. Not only did she get an apology out of him, he actually wrote me an email apologising afterwards too. It was so good I wish i could have had it on toast.
Stephanie A Mutti 3 years ago
We all have moments when we are unnecessarily angry and behave badly. It takes a lot to acknowledge, express remorse and apologize.
Load More Replies... #54
I used to work at a bank branch.... A client was being very disrespectful to a female staff member. Literally 2 minutes later our bank was robbed at the teller he was using... His $5K was taken right off the counter before it could be negotiated. Eventually it was covered by the bank but at the time I can imagine him being worried.
Janet Graham 3 years ago
I bet he was sorry about being a butt to her while he sweated getting his 5K back.
#55
I used to work at a RadioShack in my area during college. It was never really busy on Sunday's, so I was generally the only worker there. On this particular Sunday morning I was incredibly tired from the night before, so I was kinda pissed about having to come in on a day when no one was going to show up. I got even more pissed when I pulled into the parking lot and was instantly greeted by a man who proceeded to start yelling at me. I put on my sales associate smile and kindly asked what the problem was. "I've been waiting here for 30 minutes and you are late!" I wasn't late, I was actually 15 minutes early. He then followed closely behind me to the door and was screaming at me the whole way. "I'm never coming back to this store" and stuff like that. When I finally got the door open, I let him know that I had to turn the alarm off and count the register before I could help him. This also made him angry...but at this point I didn't care. I was nice enough to try and help him 15 minutes before we opened...least he could do was not be an a*****e. Anyway, I finally get to help the guy out and he wants to know about batteries. Cool, easy. I proceed to show him our batteries and their prices. He goes off. He starts screaming and yelling about how everything was outrageous and the prices were terrible and apparently I had treated him like s**t. He started to pound his fist on the counter and started yelling again about how we didn't have any name brand batteries (we did) and how RadioShack was communist by trying to push their batteries on their customers. I calmly told him that there was nothing I could do and asked if I could help him with anything else. He stormed off, punched a battery display, and proceeded to slam face first into our door. Turns out that since he was yelling and screaming at me while I was unlocking the doors, I forgot to unlock the other one. He quickly looked around to see if I had saw him. I just waved and told him to have a great day. He spun out of the parking lot and I never saw him again. TLDR: Man who was yelling at me over nothing slammed into a screen door while trying to storm out.
Kathryn Baylis 3 years ago
Communist? If it was truly Communist, he would never have been allowed in the store before it opened. He would’ve been part of a long line of people waiting their turn to pick up whatever it was that the store was selling them that day—-which was also most likely defective anyway, so he’d have to stand in another long line on another day to see if he could get one that worked. That’s after working at whatever profession the state chose for him when he was a kid, and before going home to the poorly constructed commie bloc tenement apartment he was assigned by the state. Had he tried to pitch a fit about service or anything, men in black would’ve grabbed him, bundled him into a nondescript black car, and he would’ve never been seen or heard from again. Try pulling that hissy fit s**t in the gulag, a*****e. See how far you get.
#56
I dispatch for 911. Had an absolute beeeeeeetch of a woman call. She refused to answer any questions, would hardly tell me where she lived and it was a complete nonsense complaint. The officers get to her trailer and it turns out she had a warrant and got arrested. Best part was the warrant was for an unrestrained dog citation.
Ty Stratton-Quirk 3 years ago
Going from "complete nonsense complaint" to "officers get to her trailer"? I feel like this is missing some information. Edit: Never mind, just reread the first sentence.
#57
I was a waitress and asked a table if they wanted anything to drink, iced tea, pepsi, water perhaps. They said no drinks. Later I take their meal order and wrap it up with "so should I bring over two waters" They again said no they didn't want anything. Kind of rude about it too considering I just wanted to bring them water. Live in drought state where technically not supposed to bring it without asking mind you. Anyways, b***h chokes on bread for a few coughs and her daughter has to assist her and rush to me to get some water, then has the nerve to say I shouldn't ever serve tables without a drink. Tldr: refused water from me twice, chokes on bread moments later.
#58
Used to work at Target. We were always told if a parent has their kid STANDING in the cart, we should ask the parent to have their kid sit down. Most of the time, the parents are fine with it. This one lady was not having it. She was outside, and just put her kid in the cart. At the entrance, we the ground had shifted a bit and there was a small lip to get into the store, and of course the kid is standing at the very front of the cart. I politely warned the customer of the lip and the kid should sit down because there's a very high chance he'll fall out. She tells me "go f**k yourself. You can give me advice about my kid when you become a parent yourself", while pointing her finger at me. Alright, whatever. We can't do anything after that. She walks towards the door, kid still standing and hits the lip. Kid flips out of the cart and bashes his face on the floor. If anyone knows about the 'carpeting' in the entrance vestibules, it's basically like having a piece of paper draped over a slab of concrete. There's no padding what-so-ever. Kid had GIANT lump on his forehead and must have hit his nose too since he was bleeding everywhere. I told my managers and the lady got the help she needed for her kid, but was still being extremely rude. F**k it. Told you so, b***h.
Milady Blue 3 years ago
If it had been rude Mom doing a faceplant on that carpeting, I would have liked this story. Unfortunately, it was the little kid, who didn't know any better, AND had the misfortune of a stupid, entitled "mother." who refused to listen to safety advice for the child she was SUPPOSED to be protecting.
BasedWang12 3 years ago
sadly the kid had to be collateral damage, but yes, wish she is the one that busted her s**t
Load More Replies... Stymied Egan 3 years ago
I walked by a cart that a toddler was about to stand up in the seat. She'd gotten her feet under her. I told her no, she needed to sit down. Her mother who was several feet away looking at cereal turned and gave me the evil eye. I was surprised she was pissed, but I just stared right back. I wasn't going to let that kid take a dive just because mom wasn't paying attention at that minute.
Brenda 3 years ago
Actually, you CAN insist that the child sits or gets out.. It's a safety issue; the store can be held liable if the child gets seriously injured because they fall out. If the store can prove they asked the parents to comply (by seating or removing them from the cart), then fine. But it's almost impossible. You simply tell the parents that because of liability (or insurance or store policy) the child must be seated. We would hate for you to have to leave. And after a certain age, kids shouldn't be "in " the cart at all
TheEndIsNigh 3 years ago
I'm curious as to why she said "give me advice when you're a parent yourself "? How does she know you don't have kids? Or that you're not some leading expert in the field of kidology who just wrote an award-winning journal article on kids busting their a**es whilst standing in shopping carts? 🤔
#59
I worked at Kohl's awhile ago and came across a very rude lady who no matter what we could do to help her, nothing made her happy. Finally, as she decided to leave, she got stopped by our loss prevention for shoving jersey in her purse. It wasn't even high end stuff either, just really cheap s**t that was on clearance.
Kathryn Baylis 3 years ago
If you’re going to steal, keep it really low key. Fly under the radar. Believe me, trying to create a disturbance to distract store employees merely puts you in everyone’s—-including store security’s—-sites. But, then again, people who try to steal stuff aren’t that bright to begin with, so it figures. Am I right?
#60
I work at a library and have two very short stories. 1) One of my old coworkers (who has since retired) was known for being a bit outspoken. She was great to have around when people were being rude. I don't remember the exact specifics of what transpired but it ended up where she was called over to intervene during a complaint with a patron. Suffice to say, the complaint transformed into an argument and they both ended up getting upset. The patron eventually left and I went to talk to my coworker to find out what happened. Not 30 seconds later the phone rings. My coworker picked up and says "I'm the one you were talking to!" Apparently the patron had called to file a complaint against her, while standing right outside of the entrance, in full view (our office was next to the entrance and we were able to see him calling. 2) Had a graduate student who insisted that she returned an item before it was due. We filed our usual paperwork and let her know that she could check back with us periodically to see if we had found it, otherwise, we would contact her after a set amount of time with what her options would be (pay or replace the item.) As standard, we ask them to double check their home, office, car, anywhere they would have used the item just in case (around 80% of the time, people have just returned a different item with a similar sounding title or subject matter, nbd since it happens to us so often.) She kept calling and emailing saying she was ABSOLUTELY 100% CERTAIN she had returned it. Got pretty livid and rude too. A couple of weeks later, one of my coworkers happened to be helping out at our front desk and recognized the grad student walk by and try to drop a book off at our return slot. If we're at the front desk, a lot of times we'll let people know that they can just hand the items to us rather than dropping it in the return slot because it's easier for us. The student starts acting shifty, saying that she'd rather drop it in the return slot, it's nbd, etc. Turns out, the student found the book at home and tried to stealthy return it hoping that we wouldn't recognize her and all s**t she put everyone though. Didn't apologize to anyone either. We also had a guy squeeling like a pig and yelling over the phone at us once too. edit - because auto-correct
Janet Graham 3 years ago
I have had store workers pretend to be someone else on the phone. It never works out well. It always gets outed and they get embarrassed.
#61
I work at hotel's front desk. One day we had an armenian guest who was claiming his the room was not up to his standards and decided to make a big deal about it the next morning. He was so rude to the point of almost making a co-worker cry of desperation because she refused to compensate the night as his arguments seemed really fake and invalid. Once he saw he was not going to get nothing back he threw his receipt on the floor and powered walked his way out into a very clean glass door that was recently cleaned. His sunglasses broke causing him a small cut on the upper part of his nose. My co-worker and I couldn't stop laughing the second he walked out even more mad.
Mat O'Dowd 3 years ago
How would he be Armenian be relevant to this story ? Was this happening in Azerbaijan or Turkey ?
IDK_Something 3 years ago
From OP: "I should of mentioned the hotel it's in the Glendale/Burbank LA area. Locals would understand." If she had mentioned it multiple times, I would quite agree. Sometimes we give irrelevant details when we tell our stories. Fillers, if you will.
Load More Replies... Kathryn Baylis 3 years ago
Regardless of where they’re from (and there are assholes in every country in the world), we used to call people like this “rebaters”. Always the most extreme problems in the room, that made it “unliveable”—-yet they never called us, never let us help them out by sending maintenance up, or giving them another room, nothing. They stayed in the room, slept there, got ready in the morning, packed their stuff, came to the desk to check out, and THAT’S when they decided to mention all the problems. You don’t refund a penny to people who never gave you the chance to make their stay better. Not everyone in the hotel business (or almost any business) is out to cheat you. Most of us want you to have a nice time, because we travel too and would want the same courtesy for ourselves. Plus, when we’d have maintenance check the room, there was usually not a damn thing wrong. If there was, it was minor, like a toilet running or a spigot that was loose.
#62
When a rude customer's card would be declined it would always bring a real smile to my face
#63
Used to sell mattresses, which no one really wants to buy. No ones jacked about buying; they do it because they have to. I get it; everyone that works there gets it. One Saturday, this cranky old dude comes in, and before anyone can greet him, he's complaining about literally everything. We're trying to help him, but he shoos anyone who approaches him away. Of course, then he turns around to complain about no one helping him. Dude is old, like I said, and he can't get around well. We recommend he not lay down on an all foam mattress if he won't let anyone help him up. He says something rude and blows us off. He hobbles over to a foam mattress, one that is right next to a wall. This wall also has a TV display sticking about 8 inches out from the wall, and it constantly plays ads. Old man lays down on the bed and immediately hates it. He sits up, and he realizes it will be difficult for a man in his condition to get off the bed, but he won't ask for help. Dude launches himself off the mattress and straight into the TV display. My manager loses it. The guy tries to bark at us, but everyone else is too busy trying not to laugh, so he gives up and cranky-walks out of the store. EDIT: Typo
Kathryn Baylis 3 years ago
And trying sleep on a shitty old mattress can make you cranky. But you still don’t have to take it out on people who are only trying to help you.
Load More Replies... Scott Crowell 3 years ago
You youngins nowadays. Back in my days we slept of a bed of leaves and sticks we made ourselves after walking 10 miles up hill both ways in a snowstorm, without shoes or a coat just to get the sticks.
IDK_Something 3 years ago
Note to self: Don't take a sip of anything and read Scott's comments 🤣
Load More Replies... #64
I love when I get to tell a rude customer that their cupon is expired/not valid.
Allison B 3 years ago
I think what they were saying was they liked telling rude customers, not all customers. Also regarding expiration dates that's why it's best to always check for them before you try and use a coupon. Just in case.
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#65
Worked at a gas station some odd years ago and the week before it had been snowing a lot so the gas tankers got delayed due to safety reasons. A customer came in a pretty new Mercedes-Benz, something like SLS 400 or something and wanted the premium gas. I explained to him that the takers are delayed and we currently don't have any premium gasoline and that he could try the next station down the block. He started swearing at me personally like I has control over the gas delivery. He sped off tires screeching only to have his rear tire hit the curb. His rim got f****d up really bad and couldn't drive it. I laughed at him.
What do you think ?
IlovemydogShilo 3 years ago (edited)
I was in a computer store in my home town a few years ago and a man walks in as fired up as hell. He demanded that I let him go in front of me in the queue and with the mood he was in I wasn't going to argue. He let rip with the poor sales clerk calling him every name under the sun and demanded to see the manager who he proceeded to tell that he had just bought his laptop only a couple of months ago and now it wouldn't work. They had a place in the back where they had in-store computer technicians and he got one of them to try and get the computer to work. In less than 5 minutes one of the technicians came out and opened up the computer in front of everyone and said they had found out the problem" and showed the manager and the customer (and everyone else in the queue) the inside of the laptop. It was full of coffee. The customer had obviously spilled coffee over his laptop and then got upset that it didn't work. He left without the new computer he was hoping to get.
Tonk Terrier 3 years ago (edited)
I used to manage big box retail stores and have a few similar stories. Probably my favourite was a guy who started screaming at a staff member on boxing day about a faulty Xbox. I was trying to calm him down (as he was losing his marbles) when the guy behind him told him to "shut the f**K up" in no uncertain way. Xbox boy tried to be a macho man but the other customer pulls out his COP ID and tells him he is disturbing the peace and needs to leave and not return. Then walks him out in front of everyone... Bliss X
Charles Chamiux 3 years ago (edited)
I'm going to add an experience I had working for an American health insurance company - The customer called the service number (so, you do know, that the 1-800 number is usually only manned by 4 people, often with little training) to complain that his policy didn't cover the drug test he forced his teen to take (not covered at all, even with a Dr prescription or court order) because he believed his child was on drugs. He was upset that we, his insurance provider, didn't pay for the test. It came back negative, and he wanted (us) his insurance to pay for the test AND the tickets to a concert his teenager didn't attend because he believed they were using illegal substances and had "grounded" his teen until the test results came back. I had to put him on hold while I regained my composure from laughing.
Charles Chamiux 3 years ago
I'm going to add my experience as the a**hole customer, when I had ordered fuel to be delivered to my house, had paid in advance, and the fuel company kept calling me to reschedule the delivery. Now, I need fuel not just for heating my house, but for hot water. Because of shortages and delivery schedules, my tiny village kept being overlooked. (did I mention that I live in France? So the war in Ukraine has hit us hard here). After being asked to reschedule delivery for a month and a half (and they had my money) and my family hadn't had had a hot shower in a month, I was so frustrated, I threatened a relanding of American forces to rival D-day (well, a really pissed of me) at their offices if I didn't get fuel delivered in 2 days. They showed up in an hour.
BasedWang12 3 years ago
maaaaan workin at a local liquor store will give you all sorts of gems
Dirk Daring 3 years ago
Most of these could be put in the category of, "Play Stupid Games, Win Stupid Prizes".
Locked In The Cellar 3 years ago
Stories are fun, but why are all these pictures added that don't add anything? So much scrolling.
WoodenLion 3 years ago
i don't look at them as stolen. i don't go to any of those places it comes from. and there is a credit to the site it came from.
Load More Replies...
IlovemydogShilo 3 years ago (edited)
I was in a computer store in my home town a few years ago and a man walks in as fired up as hell. He demanded that I let him go in front of me in the queue and with the mood he was in I wasn't going to argue. He let rip with the poor sales clerk calling him every name under the sun and demanded to see the manager who he proceeded to tell that he had just bought his laptop only a couple of months ago and now it wouldn't work. They had a place in the back where they had in-store computer technicians and he got one of them to try and get the computer to work. In less than 5 minutes one of the technicians came out and opened up the computer in front of everyone and said they had found out the problem" and showed the manager and the customer (and everyone else in the queue) the inside of the laptop. It was full of coffee. The customer had obviously spilled coffee over his laptop and then got upset that it didn't work. He left without the new computer he was hoping to get.
Tonk Terrier 3 years ago (edited)
I used to manage big box retail stores and have a few similar stories. Probably my favourite was a guy who started screaming at a staff member on boxing day about a faulty Xbox. I was trying to calm him down (as he was losing his marbles) when the guy behind him told him to "shut the f**K up" in no uncertain way. Xbox boy tried to be a macho man but the other customer pulls out his COP ID and tells him he is disturbing the peace and needs to leave and not return. Then walks him out in front of everyone... Bliss X
Charles Chamiux 3 years ago (edited)
I'm going to add an experience I had working for an American health insurance company - The customer called the service number (so, you do know, that the 1-800 number is usually only manned by 4 people, often with little training) to complain that his policy didn't cover the drug test he forced his teen to take (not covered at all, even with a Dr prescription or court order) because he believed his child was on drugs. He was upset that we, his insurance provider, didn't pay for the test. It came back negative, and he wanted (us) his insurance to pay for the test AND the tickets to a concert his teenager didn't attend because he believed they were using illegal substances and had "grounded" his teen until the test results came back. I had to put him on hold while I regained my composure from laughing.
Charles Chamiux 3 years ago
I'm going to add my experience as the a**hole customer, when I had ordered fuel to be delivered to my house, had paid in advance, and the fuel company kept calling me to reschedule the delivery. Now, I need fuel not just for heating my house, but for hot water. Because of shortages and delivery schedules, my tiny village kept being overlooked. (did I mention that I live in France? So the war in Ukraine has hit us hard here). After being asked to reschedule delivery for a month and a half (and they had my money) and my family hadn't had had a hot shower in a month, I was so frustrated, I threatened a relanding of American forces to rival D-day (well, a really pissed of me) at their offices if I didn't get fuel delivered in 2 days. They showed up in an hour.
BasedWang12 3 years ago
maaaaan workin at a local liquor store will give you all sorts of gems
Dirk Daring 3 years ago
Most of these could be put in the category of, "Play Stupid Games, Win Stupid Prizes".
Locked In The Cellar 3 years ago
Stories are fun, but why are all these pictures added that don't add anything? So much scrolling.
WoodenLion 3 years ago
i don't look at them as stolen. i don't go to any of those places it comes from. and there is a credit to the site it came from.
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