Employees Are Sharing Their Dumbest Customer Encounters, And It’s Hilarious But Also Painful To Read (40 Pics)
Welcome to Bored Panda, how may I help you? Ah, I see. So, you Pandas work in the food, retail, and services industries and started the week off dealing with some incredibly dense customers. Denser than the core of Planet Earth, you say? Well, don’t worry about it, plenty of us have been there.
In fact, our team has collected a whole bunch of examples of the dumbest things that customers have said and done, to make you feel better. Trust us, you’re not alone in this. Of course, this isn’t to say that all customers are dumb: most are polite and decent. However, a small proportion of them are nightmare material and don’t even know what chicken wings are. And here’s the proof. Grab a soul-healing cup of tea, scroll down, upvote the situations that made you laugh, and share your own retail nightmare scenarios in the comments.
Bored Panda reached out to Save the Student, a British project that advises students on how to make their money go further, about how the pandemic affected the job market and what to do if you feel like you're stuck at a job where you feel demeaned. Jake Butler from Save the Student said: "It does depend on location and other factors, but finding a job during the pandemic, specifically lockdown, has been extremely difficult for students. It's true that some businesses, such as supermarkets and delivery companies, have increased recruitment, but large student employing sectors such as retail and hospitality have really stuttered due to being closed for many months."
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Well, I do not care if it is old, I have never heard it before and it made me laugh, so thank you
It was a funny response but her question wasn't unreasonable, certainly not a candidate for lowest IQ ever.
She may have been asking if the turkeys come in larger sizes then the one she was looking at.
I too want to lemonade some important papers while I drink some laminate soda
Ah sorry sir, I brought lamented soda, it is of course gratis. However, there may have been a mix up with the lamentations at the funeral 😣
Load More Replies...No, we just sell lemonade. But it’s fresh and it’s cold and it’s all homemade.
Load More Replies...Usually misspellers have heard words but not read them, and mispronouncers have read words but not heard them. This person takes the cake, since she obviously heard the word and mistook its pronunciation for something completely unrelated. Laminate does sound similar to lemonade, but the fine distinction between hard and soft letters (D to T, E to A, I to O) was lost on her. Plus, she was incapable of clarifying what she wanted by describing it, so the process of lamination itself was evidently as unfamiliar to her as the word. Poor thing. Either English is her second language, or the public education system completely failed her.
It is called 'malapropism' (mistaken use of an incorrect word for a similar-sounding word). Happens to the best of us! Then there is the problem of enunciation. Anyone been to church as a kid and wondered who this "Andy" was that folks were singing about? You know ... "Andy walks with me, Andy talks with me, Andy tells me I am his own.'
My Step-father used to work in a clothing store in South Philly. One day a guy came in looking for a jacket with an "Alaska bottom". Lots of confusion ensued until the light bulb went off over his head. "Sir, did you want a jacket with elastic around the bottom?" "That's what I said!"
Being the awesome customer service employee that I am. I would have totally been like oh my goodness I thought it was lemonade too. No worries, I'll get right on it. Sometimes people just need kindness and understanding. Even when they mess up or are acting a bit rude. When you do this more times than not the person's attitude shifts to kindness as well. Just throwing that out there. Don't get me wrong though there are some people this just will not work on. But for the most part it really does. :)
There is a good chance that after the Client was made aware that he/she was not using the right word, they both laughed...making it an amusing story...not a story to pile on how dumb people can be. Sometimes the glass is actually half-filled.
Staff are slaves to that kind of lady. So "no people" in her mind.
And you bet she would DEMAND and DEMAND and leave no tip! Disgusting!
Load More Replies...Pretty sure staff is not actual people: otherwise they would be treated with respect and paid a decent salary, right?
And you, Rod, do not know that this Manger doesn't pay fairly and treat the Staff with respect... The comment to the Lady gave the impression that this Manager treats the Staff well... Maybe you should use a thinner brush when you paint groups of people with your generalizations!
Load More Replies...Madam must be living in Imagination Land where everyone is her servant. Pffff
It has the shape of the letter A. Something like this: file-21782...ae5afa.jpg
We always kept the doors locked until the last second unless it was a regular. Otherwise we would have people ordering soup before we could get it to a safe temp. We were a bar that had mostly subway style food. Yes, people stop in for a beer at 10 am. Retired people and third shift workers. I worked in enough other places with real fire code violations. That's not one to worry about. Same with retail clothing. I'm counting cash, you're not coming in even though you can see me.
Imagine how much of a better place the world would be without these types of people. This is the type of person to applaud a bakery for discriminating against LGBTQ+ folks and then throw a 'MUH FREEDUM" tantrum when another store requires a mask to shop there.
Jake from Save the Student added that while some retail and hospitality jobs are returning, many students are "shunning them as there are worries about job security and also working conditions." According to Jake, one of the main worries that many have is that the market is weighted towards the employers and not the employees.
"For those that feel demeaned in their current job, I would suggest it's worth studying the rights you have as an employee," Jake told Bored Panda what we can all do if we find ourselves being treated less than humanely at our workplace. "Even during the pandemic, there is no excuse for an employer to break the law at your expense. And if you feel you're being treated especially poorly I would suggest looking to switch jobs, but doing so wisely."
I think this has to be fake. No one could be that dumb.
Load More Replies...What the hell she gon pay her bill with then? Sense of rudeness to cashiers?? my God
"Ma'am, we can't sell you anything if you won't let us know how you're paying."
Load More Replies...Well, that’s what happens when the help isn’t around and you have to do the shopping by yourself (/s, in case you didn’t already notice it just dripping off the words).
A woman in a Finnish Facebook sales group didn't want to tell her clothes' size because she didn't want anyone to know how big she was.
W: No! You'll have to come and pick them up. S: Sure ma'am! That'll be an extra charge of $100. W:$100!!! S: Per tile
Load More Replies...A business opportunity lost. Just say "ok, please remove the tiles and bring'em here" XD
"Just bring your tiles in then madam. Reattaching them too the floor? No, madam. Since we aren't told where your house is, we can't do that." - And wouldn't, and even shouldn't, do that anyway.
In Germany, privacy and data protection are taken very seriously, but one IKEA customer went a bit too far: "I would like to complain, please send me a replacement wardrobe. WHAT?? You want me to tell you my name and address?? Nah, I'm not saying that."
I swear this is true. I worked in a small insurance agency. Fax machines were fairly new. A customer asked if he could fax the money to us for his policy, really. we had to explain how it fax machines worked.
It should be! If we start saying it, maybe it'll catch on. I'm in.
Load More Replies...This will be my new insult from now on! You are a f*****g BLT with cheese!!
I used my own shorthand on art files years ago. "Camera Ready Art Provided" become C R A P until a customer asked why their file was labeled as "CRAP" hahahahah
Too bad this person didn't credit the original poster of the story (which includes a photo). (S)he must not have many friends who'd call her/him out on plagiarizing :)
This story has been doing the rounds for years with every author laying claim to "I worked in a sandwich bar once etc.....
It’s easy to stay professional when the customers who you deal with are nice, pleasant, and see you as a human being. But the challenges start when you come face to face with someone who demeans you, acts overly entitled, or simply asks incredibly dumb questions. All of which makes you question why the nation’s education system has set the bar so low.
Earlier, I’d spoken about how to deal with difficult customers with Alexander Kjerulf. He’s the founder and Chief Happiness Officer at ‘Woohoo inc.’ and knows a lot about helping keep employees motivated, happy, and using their skills at their best.
Alex put it very simply that if you feel like you’re forgetting that you’re a human being worthy of humane treatment at your job, then you should seriously consider moving on. “Quit, and find a better place to work, where they actually care about their staff. And quit sooner rather than later. The longer you stay, the more they will grind you down until you lose all the energy and optimism you need to move on and find a better job,” he told Bored Panda.
This keeps happening to me as well, and I thought I’m the only one, that something is wrong with me.. I work at a small gallery, and people keep asking the same stupid thing. I try to explain to then that me and my colleague are people too, but that doesn’t seem like a relevant answer to most of those who ask such question.
There is “I see dead people!” And then there’s “I don’t see people!”
I guess if there was no one there, no one could make her coffee.
They say a picture is worth a thousand words...but sometimes, none are needed.
That’s the point .. no words are needed if the picture is worth a thousand of them lol
Load More Replies...And she's DRAGGING those baskets, because they actually have no rollers at the bottom!
Doesn't need to bend down as far to get things in or out. :-D
Load More Replies...While I`m almost sure I never did this, this is pretty much the kind of malfunction my brain is capable of. It works pretty nice on most occasions but sometimes just fails in spectacular ways (today it obviously could not decide if to drink out of a glass or the straw - getting me pretty wet.. everywhere). Is it okay if I apologize here in advance just in case I will ever do this?
Imagine the noise it makes, SCRRRRRRRRCCHHHHHHHHHHH *stops for a minute* SKRRRRRRTTTT
My best friend is this perfectly normal, above -average intelligent guy, until he takes the pain medication he occasionally needs to control severe episodes of rheumatoid arthritis. I'll bet those drugs are rated as having practically no side effects.
You gotta wonder, did she not know, or just didn’t feel like bending down with just the one basket
Exactly. She did not want to carry a heavy basket, that's all. And there are rollers there, so zero f-s given to other customers convenience, but the lady is not dumb at all.
Load More Replies...Plus “Whew! Dodged THAT bullet! Now where’s that trash can at?”
Load More Replies...This doesn’t seem like a ‘terrible customer story’. We all have off days where we forget stuff.
Totally agree. This doesn't belong here. Maybe under the cute forgetful moments?
Load More Replies...A boss I had years ago went to the car-wash to have his car washed.... on foot. He left the car at home. No comments!
What do you mean you forget to take your dogs home? Do you just leave your dog places?!
He said that it’s common in restaurants to treat their customers like kings. And some places complement this by treating their employees badly. However, this is far from all right! It shouldn’t be the norm.
“99% of people are nice, but the occasional rude client is unavoidable," Alex noted that you will have to deal with difficult customers sooner or later. It’s not something that you can avoid forever and ever, no matter how good (or lucky) of an employee you are. "You can learn tricks to deal with them, and that's great, but no one should have to put up with mistreatment."
The rule "an eye for an eye" should have been applied: "here's your HOT latte!" *splash*
You kind of bred people to behave that way with that "the customer is always right" thing. Seriously, the only reasonable response would be to throw her out and issue a ban for behaving like that. That she could even entertain the idea that she would get a latte remade is ridiculous.
Yes- doesn't have to cause injury/leave marks. Yet some get away with it when it does regardless and the victim can even get arrested for removing their hands/ just attempting to disarm or simply blocking them and of course, some witnesses lie. EXPERIENCE.
Load More Replies...I'm almost sure she wasn't dumb. She just has no shame and thought she might get a free coffee if she pretended.
Let's just throw the laws of thermodynamics out the window whilst we're at it too!
More of a positive story...I worked at Tim Hortons when I was younger. I was working drive thru and this man with a deep booming voice said "um, I'd like a sparkly donut." I laughed so hard. I got him a sprinkle donut. He was a 6 ft, 250 pound biker. I told him to enjoy his sparkly donut.
Ya, that sounds ridiculous, but..... Going thru a drive thru once and asked for a plain cheeseburger, meaning-no condiments,-no ketchup, mustard, nothing, just a plain cheeseburger. Driving away on the highway, opened it up, and found......a hamburger, no cheese. I literally got a plain cheeseburger, that came without CHEESE.....🤦♂️
Load More Replies...Im sure I cannot be the only person who had a customer complain that their coffee was too hot? I would just put it under the counter and keep working and then call their name again a few minutes later and hand it back. Usually they were quite happy with their cooler coffee. My faith in humainty was never tested quite as harshly as when I worked as a barista
I'd have done that too. At Burger King, I had a few customers that wanted plain Whopper Jr's, that's just a burger. They would argue that they are not the same size. I finally stopped trying to explain it to them and just charged them the extra money for their own stupidity.
I used to work as a batista, and let me tell you that people will walk into absolutely any coffee shop and order Starbucks drinks. The funny part is that almost all Starbucks drinks are not actually what they're named. The first time I handed someone an actual Macchiato I had to stop myself from laughing as they asked for the manager.
Had a customer at a coffee shop request a “flavor shot of cappuccino”. Tried to explain it’s a whole drink and not a flavor. Ended up sending him next door to a gas station where, “I think they have what you’re looking for”
I was eating with my friend at our favourite pizza restaurant when a customer came in and demanded they serve him a "Choo-choo pizza". The owner said they didn't have any pizza on the menu called Choo-choo, but if he told him the ingredients he could make him one. The customer said no; it had to be the Choo-choo pizza. The owner repeated what he had said and asked what to put on the pizza. The customer said what the topping was. I can make a pizza like that, the owner said.The customer said no and repeated that it had to be a Choo-choo pizza and got more and more angry. After arguing a bit more he stormed out, still shouting about the Choo-choo pizza. My friend and I had a laugh together with the owner. Every time after that when we came to the restaurant, he greeted us by saying "Choo-choo?" and we answered "Choo-choo!". It became our secret joke.
Reminds me of that one post about a customer wanting a "cheeseburger with no cheese", being told that's a just a hamburger, the customer denies reality and insists on their original order even after being told the hamburger was less expensive.
Omg lol! I am kinda clueless about about coffee drinks. I love espresso when I need a jolt and am on the run. When I was in the mood for an Iced coffee so earlier this year I stopped into a Crimson Cup that opened just before the pandemic. They were so nice and made a suggestion that was perfect! If you don't know ask! The baristas are there and not making McCafes for a reason!
Do you have to give a tip in the US? How does it work? Cause by us, you can give a tip if you want to, but you can choose to pay just the price of the food.
in the US, waitstaff is paid under $5 an hour and if you don't tip them, they starve and lose their home.
Load More Replies...wow, in the UK if you asked me for a tip I would tell you where to go. I tip if you have provided a high service. If I don't tip, there's a reason.
Honestly service workers in the US should start demanding their employers pay them a decent wage, instead of getting mad at customers not wanting to tip for mediocre service. If a business can't afford to pay its' workers then it shouldn't exist.
Yes, the system should be better and people should be paid a living wage. It's disgraceful. But until that system changes, you sure as hell tip, and in a pandemic, you tip extra.
Load More Replies...Tipping should never be mandatory. It's not the customer's fault you're being exploited. Also, ask me for a tip, and I will bore you with many useful tips for your life, the first one being what I said above.
My least favourite thing about visiting America was the tipping culture and how blatant they are about asking for tips. On the San Francisco hop-on-hop-off bus, where you pay a premium for the tickets so you don't pay when you get on or get off, the guides are constantly on the loudspeaker saying "remember, in this country you need to tip!".
Load More Replies...If all customers are expected to pay 12% extra, why not just raise the prices 12% and pay decent wages? The only thing you lose is the issues surrounding tips.
It's 20%, which is easy to calculate in your head. Look at the total, move the decimal once to the left, then double it (rounding up to the nearest dollar).
Load More Replies...That may be true in most places but in America the tips are basically what waiters live on so if you serve them and don't give a tip, they have basically volunteered
Load More Replies...since tipping is not obligatory in most places in Europe, if forced to give tip for mediocre service i'd probably switch to my native tongue
K here's the thing though, you shouldn't try and guilt people into tipping. You really never know there story. I get it some people are just jerks and you all deserve to be paid MUCH more than you do, but it's not right to take it out on the people who are not at fault.
When I go to the States I often forget about tipping. Some of the wait staff get pretty aggressive. It's not "asking" for a tip, it's telling you to. Once I calculated wrong and the guy refused to let me pay, saying the tip was too low. It's more a problem on the East Coast.
Load More Replies...Working in the service industry doesn’t mean that you have to be a doormat, however. If you find yourself constantly being walked over, belittled, and demeaned, you have to reach out to your manager for help. They should be willing to step in and help you deal with anyone who isn’t acting like a human being should.
That's my family motto. It scared me when I was younger because I didn't have any money.
Load More Replies...So looks like the person posted this May 31st 2021? Yet I read the exact same thing before, here on BP, maybe last year or so... And it's fine to repeat funny stories, but... at least admit it didn't happen to you? (And yes the same thing could have happened more than once, but would probably not have been described pretty much identically by the persons overhearing it.)
...followed by “uhhhh you’re an idiot” followed by “dude what is your problem” followed by sounds of running
Its a museum. If I want to see live animals, I go to the zoo... but I guess she should go to Jurassic Park...maybe they have a sabertooth cloned and alive
Night at the Museum is a work of FICTION. (But I wish it wasn’t-)
Load More Replies...This remember me of that lady that was angry at a bookstore because they did not have books with actual dinosaur photos.
It's hard to get a photo of a dinosaur bc they blend into the background environment so well.
Load More Replies...Wtf! They're extinct?? When did this happen??? Now this just ruined my day.
Review: “1 star. Horrible experience. This was a historical museum, but they didn’t have a single life sabertooth tiger for me to post on my Instagram. They didn’t even do anything about it - how are we supposed to enjoy an extinct animal?”
"The Tyrannosaurus Rex, who's name is Sue didn't move... I hate this museum!"
Load More Replies..."Mam, did you get your stupid-a.-f. discount at the entrance?"
Like hello?lets bring back sabertooths then so we can also ressurect dragons and live fiery ever after huh
Thanks for making me laugh with that nice joke.
Load More Replies...Had the same experience in a zoo, which had a special exhibit of dinosaurs and mammoths, a family walked passed it, the lady saying "you can tell they are not real..", wondered what she expected..
This can't be real... 😆 I truly don't know what to say about this one
I remember replying something about how if nobody came in to shop, they wouldn't open, and the customer continued to sympathize and wonder why they opened on a holiday
Actually it's the employer that is the reason you're working not the customers. Just throwing that out there.
Absolutely true. I remember growing up where the only places open on holidays we 7-11s. If the stores are t open, people don't go.
Load More Replies...I work in hospitals. Every year patients ask me why I'm working on a holiday. ... like, am I supposed to shut the hospitals down and kick everyone out and tell them to come back the next day?
Yeah I worked in hospitals and nursing homes, rarely ever getting a Christmas holiday off. Two or three times as many people relied on my department during those jovial hours. Being a dietitian, our workers busted our butts to serve hundreds of people an hour. The only ones who never had time to sit down and enjoy the food we worked so hard on was....Us.
Load More Replies...I always thank employees for being open on holidays. Probably doesn't mean anything to them since it's not their choice, but it really helps when I don't have food at home.
I had to make an emergency trip to the drug store on Thanksgiving once and told the cashier that I was sorry they had to work but thanked them for being open. I was truly grateful and I think it was appreciated
Load More Replies...I've read this (alleged) story before, posted by a totally different person. It's such a chronic thing on social media for people to steal someone else's personal experience and re-post it as their own
This isn't necessarily someone stealing another's story. After 18 years in grocery retail I can guarantee that I got through similar conversations every major holiday.
Load More Replies...You can always close. Well, not you, the owners. Again, it's not the customer's fault you're being exploited.
Yes it is! If nobody shops on these days they wouldn't open! Personally i never shop on holidays or Sundays! In my country they are trying to keep the markets every Sunday open! If we start shopping it will become a rule! So better to support the workers cause next time it might be your turn to need support!
Load More Replies...If the store would close then they would plan better. Keep the store open and they will still do last minute shopping because IT's OPEN
I always say "thank you for working" if I have to go to the store during a holiday bc I forgot something.
“You have to remember that in many cases a customer who behaves badly is not necessarily a bad person—it can be a good person having a bad day and that’s why they’re acting out. But the sad truth is that some customers act this way because they’ve learned that it works and will get them discounts or preferential treatment,” Alex said that some customers might be nightmare material by accident while others are very Slytherinish and sneaky.
This is not the first time I hear a pregnant lady be called fat by other woman. For the love of God, what's in their mind!?!?
I was pregnant with my first child and 2 women discussed if I was pregnant or just fat. Maybe they purposely discussed it loud enough for me to hear, maybe they didn't, but I felt really bad, pregancy hormones and stuff...
Load More Replies...I honestly hope you found a better job by now, or at least a better manager.
why did she get introuble with the manager and why is she working when shes 8 months pregnant shouldnt she be resting?
"The customer is always right". Uh-huh, sure. Except for when the customer is wrong and an idiot, but you're not allowed to point that out.
I'd say she got in trouble for what she said back to the customer.... Or at least I would have. And it would have been worth it.
Load More Replies...Real actual cheddar or that laminated orange plastic you get in the U.S??
When was the War of 1812 fought? Who’s buried in Grant’s Tomb? What date did 9/11 happen? All I can say is “It’s a stumper”.
People think Cheddar is another name for bog standard cheese? It's a shame. Cheddar isn't far from my mum and when you've eaten cheese that was actually ages in Cheddar caves you get that it's very much its own cheese.
100% agree. It's a shame people aren't aware that it's a distinct type of cheese. I grew up in the west country. Cave-aged actual Cheddar cheese really is incomparable to supermarket brands.
Load More Replies...I wouldn't call that mess "cheddar" anyway. I know this cuz I work at a travel stop with said restaurant attached. Ugh...
critical thinking shouldn't even be necessary in this scenario... humans...
The round type, the rectangular type, the minced type?
Load More Replies...My friend once ordered Eggs Benedict and the waitress asked how he wanted his eggs. He replied "Benedicted".
I used to get "Does the sandwich come on bread?" "Is there dairy in the cream cheese pretzel?" sigh
Yes there is no "grass fed" chicken meat at the store, but Chickens do eat grass. Obviously you don't own a chicken.
Chickens would eat you if they could work out how to. Horrible little velociraptor descendents that they are. I eat them because i have to save the world from a terrible fate.
Load More Replies...We used to keep chickens and they LOVED grass. They ate their whole pen bare, and they'd go nuts with excitement if you threw in some cuttings. But in food terms, no, there is no such thing as "grass-fed chicken". Corn-fed, yes. Grass, no.
They do eat grass, our chickens in the countryside eat grass sometimes.
Are they eating grass or the insects in the grass? I'd like to know, if you could give more info, pls. Do they like leafy greens generally?
Load More Replies...If you let chickens truly free range, they'll show you that their preferred diet is bugs, worms, mice, lizards, frogs, voles, and even snakes.
And if they roam with livestock they will scratch and peck through the piles of manure looking for grain to eat.
Load More Replies...Chickens will eat darn near anything. Beware. Chickens eat snakes, for instance, if they can find them.
Absolutely, roosters have been known to attack and even kill venomous snakes such as cobras and copperheads
Load More Replies...Since you were there you could make him notice the size of the chip, so it could very hardly be injected with any vaccine (I bet he believes that too).
I think those people believe they'll get the kind of microchip that is put into pets. But they don't know how those chips work, or they'd realize that they aren't tracking devices.
Load More Replies...Some people should just be obliged to not go into public. Simply because they are way too stupid.
All merchants have the option of manually entering the card number. It's a requirement since chips and magstrips do go bad.
The black bar still works right? The machine still has the slide option. Whether we choose to use it or not. Or so I thought.
I hate those chips so much, but not so much as to damage my card over it.
To some people, everything they don't understand is a ridiculous conspiracy theory, yet they won't get rid of their phone or computer.
Someone I know believes that chips are not secure. He degaussed his card and expected it to still work.
When my supermarket opens in the morning, there is always a group of elderly people, waiting. They get very upset when the staff opens with a minute of delay,.... like a gang of Vikings invading an irish monastery
That is literally the reason I couldn’t watch that series, that episode was brutal.
Load More Replies...I was doing the same as a worker! Going a little earlier to work to open and prepare everything and then sitting back with the doors closed staring at the customers through the glass😅😅 I wasn't opening if it wasn't exactly 9.00! I knew i would have to deal with a lot of s**t for 8 hours so i didn't want even a minute more!!!
That was smart of you. And you got a few minutes peace to mentally prepare for the next eight hours
Load More Replies...I’m 60 years old, and can tell you, with certainty, that no business ever let people in before opening time. I can’t emphasize it enough. There has NEVER been a time when people did NOT have to wait OUTSIDE a business for them to open the doors—-at the opening time posted on the front door! Hell, you can watch old movies about people working in department stores and see people waiting outside for them to unlock the doors at the posted opening time. It is most assuredly not a new concept. So this guy cannot use his age and “how we used to do it” as an excuse. Yes, some incidentals have been upgraded, and we do have more options now, but I hate when older people try to con younger people into thinking that basic concepts like that were so much different when they were young. I’ve discovered that they are definitely not, and probably never will be.
This use to happen to me all the time in an Office supply store... We had two doors and would leave the first set unlocked so employees could walk in but the gates would be down to show we are closed and customers would still do this!
I had a friend order 18 wings at a bar and the waitress told him they only sold them by the half dozen. Not good at math I guess.
well it could only be 3, because if you split 8 (the number itself) across the middle, you get 3
Maybe she was expecting it to bring all the boys to her yard, but instead it only attracted stray cats.
I worked as a barista at some parties years ago. A pretty drunk guy came back saying that his beer "tasted funny". My experienced co worker took the bottle, he put it down just out of the view of the customer and right away he gave it back (the same bottle) to the customer, who tasted it at said "that's ok!" and went away. I was there staring at my co-worker, he looked at me, smirked and just said "Drunks..."
Sometimes people just want/need more attention to make up something lacking in their lives.
Many years ago I worked at KFC and did the same thing to a lady that said the thigh was too small. Some people just like to complain to feel powerful, I guess.
Rearrange the food on the plate or transfer it to another plate, add some new garnish, maybe some more gravy, and it’s like you gave them a whole new, freshly cooked, meal.
Years ago Jimi Hendrix the famous guitar player complained to his roadie that his WahWah pedal was not working properly so the roadie gave him a 2nd one and JImi still complained . The roadie gave him a 3rd one and Jimi complained about it not sounding right as well. The roadie had enough and without telling Jimi he gave him back the first original one and Jimi was happy and said " That's the way it should sound all the time "
At the fruit market once and an employee was chanting "Bananas bananas $1 bananas $1" very loudly to attract people in. I asked him, clearly jokingly, how much the bananas were. He deadpan told me they were $1. I feel like I might've ended up on one of these shaming posts like this person, because the employee didn't get that it was a smartass joke. :(
Meh. Pictures aren't always representative. For instance, did it come with tartar sauce?
I would always take the menu, look at it with them and say "it says....."
When I worked at a cafe, more than once, people asked me what was in the mac n cheese.
I was at Dollar Tree where EVERYTHING is $1. At the checkout a woman asked how much a certain item was....
You need to meet my youngest godson. His lego "snares" are why his brother and parents have to always wear shoes even in their own bedrooms...
Load More Replies..."NSI category: destroy"? so a perfectly fine lego box have to been destroyed because of people stupidity?
I was in a drug store when a woman returned a big, unopened box of baby formula. The checker accepted the return but said, “You know we have to destroy this, right?” The woman said she was sorry but it still went in the trash.
Load More Replies...I guess it depends on the box but many say "Building Toy" on them.
Load More Replies...The more I read the more I am convinced the Government DO do something to certain persons brains at birth in the USA
I mean, there was all that lead in the drinking water for a long time...
Load More Replies...If this bothers you, just say "I'll bring you glasses in a moment". Or just bring the glasses along with the jug of water instead of plates. The customer isn't a mind reader and doesn't know if glasses are usually placed on the table by someone else and you didn't realize that they weren't there... or if you're just bringing tableware out of order.
Actually you are a bad waitress dear, you gotta bring to table drinks and glasses first then food, europeans have schools for that.
not a complaint but here the glass is normally placed first and then they bring the water
sometimes we just need a bubble over our heads to show what we're thinking.... cause we'd all be fired for saying it
I had one guy who called tech support because he could not connect to his router....three states west of his home.
The number of times I have come across this when people have no idea what they are talking about, it is so annoying
Load More Replies...Actually experienced the opposite of this once. Friend of mine tried to order a screwdriver was told by the waiter that they don't serve those here. So he asked for an OJ with vodka and the waiter happily wrote that down and delivered. Not sure if they didn't know the name of the drink, herd something else or was somehow offended by the name of the drink and didn't want to serve it.
Actually, I think if somebody asks for a "virgin screwdriver" you should give them an orange juice with some seltzer water added to give it a sparkle. More fun than regular orange juice, but still alcohol-free.
I’ve been with people who were like that—-I got it, but they were clueless. I always give the server (or other type of employee, depending on where we are) a very apologetic look, and make sure to give them an extra tip for wing so incredibly patient. Depending on circumstances, I will call the person out for their doubling down on their stupidity with rudeness. I have waited tables or bartender, but have spent years in service, or service-adjacent, jobs and hated people who act like that while I have to smile and be nice to them.
A lot of the times trainer's are at fault, we get a lot of new servers that never heard of a Roy Roger's, or Shirley Temple, as a trainer that be one the first things I'd teach, old school terms and mixed drinks terms. One person I worked with be too embarrassed to say they didn't know what the guest was talking about so they say "we don't have it" save from being embarrassed I guess.
Load More Replies...This happened to me once. Girl thought I was being a smart ass. Asked for the manager, told her I was with corporate, apologized for any confusion and gave her my card. She called my office the following Monday. To complain about me. To me.
I'd be willing to bet a lot of money, that That Exact sentence has been uttered in complete seriousness.
Load More Replies...Well, I've had people ask me if I want coffee. I said I don't like coffee. Then they ask me if I want a cappuccino. I again said.I don't like coffee. They insisted it isn't coffee... I. DO. NOT. LIKE. ANYTHING. THAT. TASTES. LIKE. COFFEE!
I would just whip out my phone "OK Google, what is a capachino?" no one argues with Google
It amazes me how people just shove things in their mouths and have no idea what it’s made of
In a restaurant (in Hong Kong) I heard someone ordered a sour-and-spicy soup and wanted it not spicy and not so sour.
You could blow their mind and give them a quick 25 minutes "dissertation on the principles of condensation" . Take notes, quiz to follow
Missed sales opportunity - the correct answer would have been: “yes, in theory it is, but these ones over here work much, much better with Windows 10, and they are only $20 more, but have far superior compatibility.
It's only a missed opportunity if you're getting commission. Otherwise, who the f**k cares to make a multi million or billion dollar company even more money while the company pays their workers minimum wage.
Load More Replies...I wouldn't put it past Microsoft to certify mousepads as Windows 10 compatible.
Make sure you never run out of blinker fluid. It's very important in traffic!!
Yep, gotta keep them bulbs well lubricated! (WTF?)
Load More Replies...When my kids learn to drive, I sent them in to the gasstation to buy blinker fluid, the lady in the cashier was brilliant, she send them out to me to ask which color they needed, orange or red. And the kids fell for in and ran back and forward to the lady and me with more questions until they realize it was a joke.
That's why drivers of Merchedes' and Audi's never use their indicators. They've run out of blinker fluid
Only BMW never use their blinkers but that is because they are a very expensive option. Mercedes and Audi drivers do use their blinkers and high beams to tell you to make way. At least I do.
Load More Replies...20 years ago we used to send the new guy for diesel emissions fluid, now its a thing and in every convenience store that sells diesel
You can get that at the same place you buy your bucket of steam.
Load More Replies...Sending the noob out for "blinker fluid" is some good old fashioned hazing - can't believe no one here has commented yet. The bulb is taking it to a whole new level.
In metal shop, they get sent for the steel plate stretcher.
Load More Replies...The full original phrase is: "The customer is always right in matters of taste". ie, if they want to paint their house screaming purple or buy a gold sequin pantsuit, you say YES that's wonderful. It was never supposed to mean what it's come to mean.
I really want to meet the person that changed it and ruined our lives
Load More Replies...I've seen a good one recently at a neighbours house. The Mother-In-Law was visiting and the neighbour is having a new central heating system fitted. His MIL kept telling the plumber what to do. He put his tool bag in her hands and said "If you know so much you f**king do it!" and went outside and had a cigarette. Had us in stitches and his MIL had to go apologize. She decided it would be best to go home after the apology
People like that MIL are so annoying. I cut hair for a living and I get those kinds of people quite often. I always ask them why don't cut their own hair and they give me some lame excuse as to why and usually will shut up. Let people do their jobs!
Load More Replies...Yes. Even if you've got the most basic mundane job, you still got training and know more than the customer. I HATE THIS F*****G SAYING. -hairdresser
Honestly this drives me bonkers. The customer is always right refers specifically to one thing: if they're not buying your product then it's you that has to change, not them. That's it.
My father who was my first boss in a kiosk in a mall, back in the day, used to say, "The customer isn't always right, but they are always the customer." It made a lot of sense and freed me to maintain who I was in each transaction. Essentially, I am the boss and it is up to me to take the high road when the customer is an idiot. And it worked best with humour.
A friend and I stopped at the campus cafeteria after class one morning. She wanted a grilled ham and cheese sandwich. The guy behind the counter replied, "We don't start serving lunch for another half hour. Do you want to order from the breakfast menu?" My friend asked, "Do you take custom breakfast orders?" "Why, of course." "Okay, I'll take two slices of bread, one slice of ham, one slice of cheese, stack them together and griddle the bread on each side until the cheese melts." The look on his face...
Strangely, that does make sense for a Mexican: In Mexico City, a quesadilla is a folded tortilla with any filling (mushroom, beef, pork, etc.), with or without cheese. For the rest of the country, a quesadilla must have cheese. Even Mexicans can't agree on that, and we invented them!
A very polite woman once asked me (open kitchen) about what she could have for breakfast in light of her ‘salt allergy’ (without sodium, you will literally die) after a genuinely calm and pleasant conversation she decided on the cheese omelette (appx 1550mg sodium) which she even came back afterwards and said she enjoyed immensely. Some folks just want to be paid attention to…
I mean a quesadilla's tortilla is cooked till it's crispy, so not really a 'soft' taco
this makes sense. probably grill the tortilla and no vegetables would both be 2 differences between a soft taco and a quesadilla
Where is this order from? A Taco Bell? (I don't eat there anymore) There is a big difference between the quesadilla and tacos at the taqueria we go to.
"Can I have a cheeseburger, but with no cheese?" "You mean you want a hamburger?" "No, moron... a cheeseburger, but with no cheese!" Yeah, it's a hamburger! So you charge for the cheeseburger and give them the hamburger. Worst is they think they won the war...
This seems to me like an unnecessary food shaming. I totally get the woman. For me (an american, used to tex-mex food) a quesadilla is a large pizza-like thing, two flat tortillas filled with something in between and cut into 8 slices. I eat it by taking one triangular slice at a time. A taco is a single serving, small tortilla filled whatever. I eat it with lifting one small piece at a time. Please do not blame or shame those of use who do not realize that the two are actually the same. Moreover, appreciate those foodies who can taste the difference between no-cheese quesadilla and a soft chicken taco. They are cooked differently, you know.
Oh God yes. I have been asked that sooooo many times. "No dumbass we are locking the door and turning the lights off to get customers in"...
we had to close in an emergency. we hadn't had time to fully lock the door, but we pulled the gates over. a guy comes charging in, i panicked and told him we were shut. and he was like 'i know, but i was wondering if you have any jobs going?' 'now is not the time!'
And then come back, bringing the virus with them again 🙃
Load More Replies...When you start wearing your f*****g mask and keeping six f*****g feet away from other people, AND finally get f*****g vaccinated, Karen! Next question?
It could've been a rhetorical, conversational question. Like saying "Nice weather?" to the stranger you're in the elevator with.
My autistic son says this daily to us "I'll be glad when this whole Covid thing is over!" Got news for ya honey...due to the anti-vaxxers, it's here for the long haul.
In Italy we've been through several lockdowns, of different levels of strictness. Basically, by government ordinance, during the red zone stores were closed, during the orange zone, one could only go to a store within their own town, etc. So every once in a while, during the red zone, we got a customer calling on the phone and asking :"are you open?" "No, we're not. We are in a red zone, after all" "Oh right. And when is the red zone gonna change? "I don't know, let me phone the prime minister real quick, he'll tell me...😑
we have limited seating due to distancing. I often have to tell customers that they aren't able to sit in at the moment, as we are full. I told these guys this once. they told me i was terrible at my job, i was a terrible person, and this whole virus was my fault...
Now I am curious how you explained it and what the customer finally understood.
The source has the customer conversation, don't know why that wasn't put in the screenshot. The customer kept asking what kind of chicken is used for the wings, I'm guessing that they thought they were formed? Customer never understood what chicken wings were.
Load More Replies...This reminds me of the time I had to describe a book to the woman who had checked it out because she didn't remember it at all. She called in to complain because she'd received an overdue notice. It was a children's book with a goldfish on the cover. The concept of a goldfish seemed to be so foreign to her. I tried everything I could think of to explain what it was but finally was reduced to something like "it's a fish. A fish that swims in a bowl..." Meanwhile, my boss was laughing her a*$ off!
I would have told the customer that it was the front legs of the chicken...😁
I supposed calling them "arms" would be a tad too anthropomorphic.
Load More Replies...Yeah there are all sorts. On several occasions I overheard conversations in the supermarket that went like this: "Bacon is not meat". "What are they then?". "They are like tofu but flavoured."
They actually have tofu that "tastes" like bacon.
Load More Replies...Perhaps they imagine "wings" being wings spread out in flight, with feathers, and didn't see anything like that in the shop. It's rather the fleshy parts of the bird's arms.
It's the entitlement of "I orderded a cheeseburger without cheese and that's what I'm getting and paying for. You do not chance my order without my divine consent, you underpaid wage slave."
Or. OR. You can not pick a pointless fight. You don't have to attend every argument you get invited to and a worker making their job harder by getting into pointless pissing matches is on them.
Load More Replies...Working fast food for 2 years helps me to understand how to order properly at the drive thru's. It also taught me to pause in between altered items.
having worked fastfood drivethru myself only compounds my frustration when they can't get it right. but again, having worked fastfood I know what happens to the food of a**hole customers, so I do my best to keep a lid on it... lol
Load More Replies...The thing that always pisses me off about Wendy's is the double and triple automatically come with cheese. I don't like cheese on by burger so I tell them no cheese and more often than not, there's still cheese on it. I learned a long time ago to not even pull away from the window before checking it.
I know, right? This happens to me ALL. THE. TIME. I wish they had a burger you could order that didn't automatically come with cheese or that they would be able to read the ticket and make it without the cheese when you order it that way!
Load More Replies...There have been a couple times I've been charged for a sausage egg cheese biscuit. If I say a sausage and cheese biscuit, they'll charge me for the egg even though I don't want the egg. So I started saying sausage biscuit, *brief pause* add cheese. $2 difference, so silly!
No idea why that is done as long as I get what I ordered is the only aim!
Always inform them there is a cheaper option. Always charge them for the more expensive option if they insist on being a**holes.
My son was hungry and Burger King had a special of 2 cheeseburgers for $2.00. My son didn't want cheese so we tried to order 2 cheeseburgers without cheese. Nope, couldn't do that. If we wanted 2 hamburgers, we had to pay full price. We went across the street to McDonalds.
Yeah, this is true. My boss used to order "cheeseburger with no cheese" every _ing time, and he got completely outraged if he got cheese. That was the entire point. He loved to be angry, and he spent six hours phoning corporate afterwards until he got through to someone who just said, "give the man a few coupons, he's costing us in phone calls."
I spent five years teaching adult classes at a college, none of the posts I've seen here are jokes, people are really this stupid.
Load More Replies...But think of all the enthusiasm! Oh finally it's time to eat that chocolate i bought last year!!!!
Load More Replies...Guy must like to live his life on the edge. Drink milk past its expiration date.
Yes, they always brighten up the room. With the red hot glow of unbridled fury.
Load More Replies...Her husband should have trademarked his name if he didn't want anyone else to have it.
I remember a story a few years ago where a town wasn't going to let some mother name her kid Moses because of the Bible character.
She is in need of help to deal with a few things going on before its to late 😀
Cross out all the threes against each other and you wind up with 1 x 3. It's simple.
Load More Replies...Doesn't surprise me and it is not limited to customers. Sometimes the people behind the counter need remedial math. Once I went to an art store to buy watercolor paintbrushes. I found some in a box marked clearance. When the cashier rang them up, he saw they were not ringing at the discount price, which was substantial. A $3 paintbrush on clearance was 88 cents. He applied the discount, and I paid. Because I had bought other items, I didn't realize the discount had applied only to the first brush but not the other two. The woman in Customer Service argued that the brush price was correct and the discount applied only to one, even though all three paintbrushes had the same SKU. I demanded to see the manager. He saw the error but couldn't figure it out the difference with a calculator. He told the woman to void the sale and start over. When she rang it up and applied the discount to each of the paintbrushes, she got angry that she failed to prove me wrong. OMG.
Ah, another illustrious graduate of the "No Child Left Behind" education policy. Don't leave 'em behind even if they can't pass first-grade (age 6-7) tests on ... math.
They (the customer) should be go back to grade 3 to re-learn how multiplication works.
I'm guessing something failed what.. 2nd grade math...? (it's been a long time)
The guy's an idiot, of course, but who ever cuts anything in quarters at Subway? Sure, if someone asked, but they don't normally do that do they?
There are other sandwich shops. They never said that it was a Subway.
Load More Replies...It took you 3 tries to understand his order? Whatever the reason for his request, you f****d up cutting a sandwich in half three times.
Why did you keep cutting it into quarters? Also, who does that? That's on you.
Overheard a woman at subway order a club on white bread, but no vegetables because she’s “not eating carbs”
Just think of all the calories he's going to burn lifting four sections of sandwich to his mouth instead of two!
Yeah, the customer was stupid, but OP is partly to blame for screwing up the order twice in a row.
she had to RE make it 3 times, so she f****d up cutting it in half three times. The first time the customer told her, then she had to re-do it on 3 more
Load More Replies...[narrator voice] To this day, humans still do not know how many 1/4ths of a sandwich make a half. It is, and likely will remain, one of the great persisting mysteries of society.
Let me guess, she also wanted her money back or a replacement...
My kid won't eat tomatoes but likes ketchup and pizza/pasta sauce. My brother's won't eat potatoes but likes french fries.
I once went to a restaurant owned by Gordon Ramsey, my friend order a fish and chip, it was too salty when the waitress asks us how are the foods, we told her that it was too salty, she offer to exchange a new plate, but my friend eat half of it, so we told her, there is no need to give us a new one, they end up giving us a dessert.
StarBucks this is your cue, give us the barbecue ~~~ (that rhymed LOL)
When I was a kid I thought that once you ran out of money on the card you were given a new one.
A lot of adults still think that this is how these cards work.
Load More Replies...I had an ex boyfriend who's parents were dumb enough to think that if you made a purchase with your credit card that you only had to make payments up to the cost of the original purchase. They had no idea that if you did not pay the credit card in full every month, the credit card company would charge you interest. With the unpaid interest and late fees, their cards were soon maxed out and in collection. They ended up being thousands of dollars in debt and had to declare bankruptcy forcing the Dad to sell his classic T-bird to pay the creditors.
I run estate sales and they do this constantly. We open at 8 and at 8:05 someone will ask if we're discounting yet or if they can have it for half price. They also take prices off to see if you'll make it cheaper. I had a lady who took the prices off 4 items and left them on 3 inexpensive items. I made them $2 more than they originally were and she couldn't say s**t b/c then it would be obvious who took the prices off. She decides she doesn't want two of them but she had to pay extra for the 2 she really wanted. Hope she learned her lesson.
When I worked retail we had this lady come in every single weekend and pick up various items asking if they were on sale and then ask if she could have it for cheaper. As if we were a yard sale and you could bargain. Once in a blue moon she would buy something then when it came time to pay and it was rung up she would argue and say you told her a cheaper price. She would eventually pay then walk out pissed off. She did this every weekend, typically on Saturday’s when we were super busy.
So I can take it for free and leave. Thanks for your excellent service.
The carabiner isn't suitable for using when climbing, some idiot would try it and fall to their death if it wasn't specified.
Load More Replies...It's because of people like her there are instructions on how to use a shampoo.
And a specific warning that you shouldn't drink it.
Load More Replies...Not hard to understand how she got mixed up, particularly when she's in a hurry. I've done that kind of thing.....but then I just eat it, because it was me being a nitwit. I don't understand people like this at all.
They hardly bother reading what's before their eyes, do you think they'll bother tilting their head to read something written SIDEWAYS ?
If this person was talking about an actual camera, like a professional camera, they were probably asking if it had a special feature that allowed it to take selfies, instead of just turning the camera around and snapping, hoping that it didn't look weird because you can't see yourself in the camera. Also, they misspelled "camera".
It's like that guy who ordered a 5 meter high flagpole. When it got delivered he refused it because it was 5 meters long but not 5 meters high.
I Knew a guy who worked for a company who among other things made steel and brass numbers for people's front doors. He took a call one day from the manager of a hardware store he had sold a consignment of numbers to. There were 100 of each numbers 0 to 9 . The manager of the hardware store was fuming and wanting to know why there were 200 of the number 6 but none of the number 9. My friend had to explain to the manager that there were 100 number 9s and that he was probably holding a number 6 upside down.
We used to tell people the registers automatically shut off at closing time.
If you look in the dictionary under the word, "oblivious," you will find his picture there.
Had an assistant manager at AutoZone that would start turning the lights off 5 minutes after closing.
Beyond the pale... I have had the absolute JOY of running a big box retail store in a mall at Xmas. The best memory I have is of a hostile guy yelling at me about his Xbox just as the local Cop walked in. The Cop gave him a dressing down and then ARRESTED HIM as he had an outstanding warrant. OMG tears of joy. I had to go and sit down for a while.
Each... individual... bath bomb... it's because of people like her that claim that they "need" all this unnecessary packaging that the world is dying.
Sorry we don't take verbal abuse from customers. There's the door, don't let it hit your ass on the way out.
Actually this would taste very different from a chocolate milk. It would taste like a YooHoo. Essentially, a cold chocolate drink made with water instead of milk
After one hour: Where is my Cold hit Chocolate?" "Sorry lady, you'll have to wait till it has cooled down. At this moment it's a lukewarm hot chocolate."
Unless your cafes hot chocolate was literally warmed up chocolate milk, you were being obtuse. If it is just warmed up chocolate milk, why not just sell her that and avoid the fuss? Why do half the complaints on here come from people deliberately making their lives harder.
This could be stupid or completely reasonable, depending on what kind of hot and cold chocolate milk you carry. Over here most cold chocolate milks are from a certain populair brand, they come out of a carton or a bottle. A hot chocolate milk is usually hot milk with added coco powder or a block of chocolate, similar to a lollipop, that you stir in. They taste very different
Actually there is a difference between cold hot chocolate and chocolate milk. Most hot chocolate is made with cocoa. Milk Chocolate is made with chocolate syrup. They are distinctly different in flavor. That's why some restaurants sell frozen hot chocolate.
I though it was because the business was founded by 5 men.
Load More Replies...I had a table of 3 customers their dishes served nice and hot. But they keep chatting for somewhat over 30 minutes without eating. Then complained over the cold foods.
If they think coffee costs 10 cents they're a hell of a lot older than baby boomers.
Nope. Coffee was a dime in a lot of places. A gallon of gas was a quarter!
Load More Replies...Yeah the bottom candy row in 7-11. Remember the long flat jolly rancher bars?
It's a good bet those two old ladies could quickly figure out change from a dollar in their heads while the cashier would need a calculator
Well, I'm a baby boomer and I don't ever remember a cup of coffee being that cheap. Those women must be a lot older than boomer age.
I'm a boomer too. The first place I worked had 10 cent coffee and a small soda or a single dip of ice cream was 8 cents. I started working there in 1966.
Load More Replies...I remember in 1969 (I was 18) when the Denny's restaurant near my summer job raised their coffee from 10 cents to 20 cents. And my husband, born in 1946, remembers coffee being a nickel.
I remember when I was a toddler, 40+ years ago you could get a tootsie pop for a dime. That was no longer the case by the time I was 6.
Not on the customer's side, but could she not use a tray? Would have saved a trip, too.
Believe it or not, some places don't have trays. I've worked in a few, and yeah, it's not the server's fault.
Load More Replies...Maybe he had no idea how to use imperial units, didn't know what ozes were, only milliliters.
Just in case you are serious, I'm sure the barista said "16 ounces or 20 ounces". No one would say ozes. The man was probably hard of hearing, misheard and was just loud.
Load More Replies...She could have looked at them in situ. No need for the staff to rip them out and offer them to her.
Load More Replies...That´s the one situation where I got simpathy with the customer and think it could have been handled better - poor woman most likely needed to get a sanatary pad on asap, wasn´t quick-witted enough to just grab a piece of clothes for cover and too shy and embarrassed to say the truth when confronted - shame on you here
That’s a heck of a lot of assumptions on your part. Even allowing for your scenario, why wouldn’t she just ask to use the washroom?
Load More Replies...Maybe she wanted the pretty slices, with no 'core' bits on them.
Load More Replies...Maybe she wanted cherry, vine, beef or salad tomatoes? *rolls eyes*
Well, that's an Americano. A shot of espresso pluss water
Load More Replies...Probably wanted a ristretto, and no it’s not the same thing because it’s not watered down and the taste is a lot stronger
Firstly, I would never bother going into Starbucks for coffee....I had one once. But I don't like coffee that's too strong, and find most shops serve very strong brews, so my request is always for a single shot long black, with cold milk added (I don't like hot frothy milk either). You could say I'm a barista's nightmare, I suppose.
If she handles her litter right, recycles and doesn't leave it on the streets and in nature, it doesn't get in the ocean
Load More Replies...Sorry I wasn't aware that we have to dispose of plastics straws in the ocean?
I see consistency and logic here. She doesn't want plastic to get in the way of her eating big quantity of raw fish XD
I once worked on a customer service line for passport complaints. The list of dumbasserry is long, but among my favourties was a guy at the airport angry that he needed to show a passport for his flight, he was adamant you "don't need a passport for spain". Next one was a family flying london to Florida. The guy was furious that the airport wouldn't let his kids through without a passport. When I told him all kids needed passports to fly internationally, he freaked out and told his kids "this man won't let you see Mickey Mouse this year". They start crying and he demands I tell them why they won't be able to go to Disneyland. I oblige by telling them their dad is a deadbeat and hang up
As a student I worked at a theme park in one of the souvenir shops. It was common for guests to ask for directions to rides and we always gladly gave them. Background info: we had a white-water ride, but no log-flume. One day a lady asked me the way to the log-flume. I told her we didn't have that ride, but I'd happily direct her to the other water ride. Nope, she was adamant, she'd been on the log-flume last year, why had we removed it, this was ridiculous yadda yadda. After several futile attempts I sighed and gave her directions to the nearest log-flume > in another theme park on the other side of the country (including bus numbers and trains to take). She looked at me slightly stunned, so I just said, 'Or would you rather go to [white-water ride]?' She would.
A guy once asked me if the plate he was holding was for men or women. A simple plain white plate. Like dude, that's a round piece of porcellain it doesn't care about your genitals.
There's a difference between treating customers with respect and being helpful, and treating them like fücking royalty. The latter is what created entitled morons who "refuse to wear a mask because it's my right to breathe" in the middle of a fckn pandemic, or bïtches who demand refunds or complain to the manager even when they're at fault. They do it because their behavior is tolerated. Go ahead and pull one of that antics in my restaurant or at any store in another country and see what happens. I've kicked poeple out for a lot less. And the mask is non-negotiable. Don't like it, don't come. See how much I care. Wanna come to dinner? Kitchen closes ONE HOUR before restaurant does and you won't be served after that time. My staff needs to clean and go home.
We need more people like you who stand up to these entitled assholes. They keep doing it because people give in to what they want just to make them happy and keep the peace. They need to be told no and need to be put in their place when they treat people horribly.
Load More Replies...I once managed a restaurant and we also served soft serve, and was interviewing a college educated lady and showing her what we do. Was mixing up a batch of ice cream base and she FREAKED out on me when I was mixing it up with a giant whisk “DON’T STIR IT COUNTER CLOCKWISE!!!” I stopped and asked her why?? She said “It will cause it to Unmix back into powder and water!! You can ONLY stir clockwise!!” This woman was 39 years old and dead serious! Needless to say she didn’t get the job!
Most likely had a mental illness condition involving obsessive compulsive traits.
Load More Replies...I work for a seafood company and had a lady ask where 'Alaskan' King crab come from.. I wanted so badly to tell her Mexico but my boss was right there.
I work in a drive thru liquor store. Today a man threw his lit cigarette at me and told me to f**k off and die because I wouldn’t sell alcohol to his 15 yr old son 🤷♀️
I was an international telephone operator back in the 80's before all the tech. Sometimes there was a waiting list just to book an international call to certain countries. I was picking up live traffic one night, an a guy wanted to call Ghana. I said "I'm sorry sir, there are no calls available now. Can you please call back in in four hours?" The customer said "Four hours here or four hours in Ghana?" Me: ummm... Loooong pause. Customer: oh.
I once worked on a customer service line for passport complaints. The list of dumbasserry is long, but among my favourties was a guy at the airport angry that he needed to show a passport for his flight, he was adamant you "don't need a passport for spain". Next one was a family flying london to Florida. The guy was furious that the airport wouldn't let his kids through without a passport. When I told him all kids needed passports to fly internationally, he freaked out and told his kids "this man won't let you see Mickey Mouse this year". They start crying and he demands I tell them why they won't be able to go to Disneyland. I oblige by telling them their dad is a deadbeat and hang up
As a student I worked at a theme park in one of the souvenir shops. It was common for guests to ask for directions to rides and we always gladly gave them. Background info: we had a white-water ride, but no log-flume. One day a lady asked me the way to the log-flume. I told her we didn't have that ride, but I'd happily direct her to the other water ride. Nope, she was adamant, she'd been on the log-flume last year, why had we removed it, this was ridiculous yadda yadda. After several futile attempts I sighed and gave her directions to the nearest log-flume > in another theme park on the other side of the country (including bus numbers and trains to take). She looked at me slightly stunned, so I just said, 'Or would you rather go to [white-water ride]?' She would.
A guy once asked me if the plate he was holding was for men or women. A simple plain white plate. Like dude, that's a round piece of porcellain it doesn't care about your genitals.
There's a difference between treating customers with respect and being helpful, and treating them like fücking royalty. The latter is what created entitled morons who "refuse to wear a mask because it's my right to breathe" in the middle of a fckn pandemic, or bïtches who demand refunds or complain to the manager even when they're at fault. They do it because their behavior is tolerated. Go ahead and pull one of that antics in my restaurant or at any store in another country and see what happens. I've kicked poeple out for a lot less. And the mask is non-negotiable. Don't like it, don't come. See how much I care. Wanna come to dinner? Kitchen closes ONE HOUR before restaurant does and you won't be served after that time. My staff needs to clean and go home.
We need more people like you who stand up to these entitled assholes. They keep doing it because people give in to what they want just to make them happy and keep the peace. They need to be told no and need to be put in their place when they treat people horribly.
Load More Replies...I once managed a restaurant and we also served soft serve, and was interviewing a college educated lady and showing her what we do. Was mixing up a batch of ice cream base and she FREAKED out on me when I was mixing it up with a giant whisk “DON’T STIR IT COUNTER CLOCKWISE!!!” I stopped and asked her why?? She said “It will cause it to Unmix back into powder and water!! You can ONLY stir clockwise!!” This woman was 39 years old and dead serious! Needless to say she didn’t get the job!
Most likely had a mental illness condition involving obsessive compulsive traits.
Load More Replies...I work for a seafood company and had a lady ask where 'Alaskan' King crab come from.. I wanted so badly to tell her Mexico but my boss was right there.
I work in a drive thru liquor store. Today a man threw his lit cigarette at me and told me to f**k off and die because I wouldn’t sell alcohol to his 15 yr old son 🤷♀️
I was an international telephone operator back in the 80's before all the tech. Sometimes there was a waiting list just to book an international call to certain countries. I was picking up live traffic one night, an a guy wanted to call Ghana. I said "I'm sorry sir, there are no calls available now. Can you please call back in in four hours?" The customer said "Four hours here or four hours in Ghana?" Me: ummm... Loooong pause. Customer: oh.
