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There is a legendary phrase from one of our favorite shows, ‘The IT Crowd,’ that we absolutely love. The members of the IT department pick up the phone and immediately ask, “Have you tried turning it off and on again?” And it encapsulates the essence of tech support in just 9 simple words!

However, what they have to deal with pales in comparison to real-life professionals. The r/techsupportgore subreddit is a fantastic place that’s dedicated to documenting the very worst things that tech support peeps have ever had to deal with while on the job. We’ve collected some of their most hilarious and bizarre posts to share with you, so don’t be shy, scroll down. Oh, and this post might convince you to treat your IT crew to lunch—they really do deserve it.

#1

When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

Volume k**b repaired with screws, showcasing a tech support horror case.

FinishedToxicity Report

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    #2

    Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

    Unusual tech support installation with a cable connecting two wall sockets.

    cartoonhead Report

    #3

    I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

    Rusted and corroded old motherboard showcasing a tech support horror case.

    the123king-reddit Report

    #4

    Customer Told Me They Were "Tired Of Hearing The Vibrations"

    Inside a computer case, DIY tech support using pink foam to secure a hard drive.

    GodRaine Report

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    #5

    Wall Anchors

    Chaotic server room with tangled cables and fallen equipment, illustrating tech support horror stories.

    raskulous Report

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    #6

    Came Across This Atrocity

    Dusty Dell keyboard with grime buildup on keys, illustrating a tech support horror case.

    RoboChemist101 Report

    #7

    "Structural" Cabling

    Exposed cables poorly covered with cement, showcasing a tech support disaster.

    aquaritis Report

    #8

    Spilled Acetone On My Laptop And Now It's Mocking Me

    Worn-out computer keyboard with faded letters, a classic tech support horror case.

    putridtooth Report

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    #9

    Yo

    Two computer screens, one showing a blue screen error and the other displaying memory diagnostics. Tech support horror case.

    armchair_psycholog Report

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    #10

    I Think My Psu Has Some Kind Of Error

    Burning computer with visible flames, a tech support horror case in action.

    the123king-reddit Report

    #11

    Mullet PC, Business In Front And Party In The Back

    Exposed GeForce RTX GPU improperly installed outside a computer case, highlighting a tech support horror case.

    sirawesome63 Report

    #12

    Is This How Monitor Arms Work?

    Tech support horror: incorrectly mounted monitor on an adjustable arm.

    duodesu Report

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    #13

    The Things You Find Working A Helpdesk Job At A Failing University

    Tech support horror: Computer lab with Ethernet cable awkwardly stretched across the room.

    Rilough96 Report

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    #14

    ‘How Do I Turn Off Sticky Keys?’

    Tech support case: Laptop covered in sticky syrup after being packed with syrup in a moving box.

    samlymatters Report

    #15

    Touch Grass

    Sprouts growing between laptop keys, illustrating a tech support horror story.

    beads6 Report

    #16

    Ticket Said "Second Monitor Stopped Working"

    Tech support horror case with fallen monitor on office floor, unplugged from desk setup with phone and keyboard.

    gbarnick Report

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    #17

    Laptop Screen "Upgrade"

    A laptop on a patterned carpet displaying a scenic mountain view as its screensaver, likely part of a tech support horror story.

    angry_subscription Report

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    #18

    My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

    Dusty computer interior highlighting a tech support horror case.

    True_Salty_Boii Report

    #19

    Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

    A laptop with a swollen keyboard, typical of tech support horror cases.

    Kaden_LT Report

    #20

    Bonfire Lit

    Computer power supply unit on fire, illustrating a tech support horror case in an office setting.

    reddit.com Report

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    #21

    Someone Found This By Magnet Fishing In A Lake

    Tech support nightmare: old computer covered in moss and grime by a canal.

    GuRex Report

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    #22

    Co-Worker Decided To Wipe The Monitor With Clorox Bleach Wipes

    Dirty computer monitor with smudged screen, illustrating tech support horror cases.

    cltdyna Report

    #23

    I'm Getting Tetanus From Looking At That

    Rusted computer back panel with corroded ports, illustrating tech support horror case.

    YawninglyTaut Report

    #24

    Customer: My Laptop Turns Off After One Or Two Minutes After I Press Turn On Button. We Diagnosed Laptop, And Found That After Few Seconds, Vent Of The Laptop Gets To 75°c So, Opened A Laptop And Found "Piece Of Carpet" (Brand: Cat&human Carpets) Blocking The Cooler

    Thermal scan showing 74.5°C next to a dusty computer motherboard, depicting tech support horror cases.

    ZuborInside Report

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    #25

    Thats Peak Explosion Risk

    Battery showing tech support horror case with close-ups of specifications and warnings.

    Inkednasty Report

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    #26

    Running The Front Desk Phone And Internet

    Messy cable repair showing exposed wires, illustrating tech support horror stories.

    Computer_Panda Report

    #27

    Business Grade Is Usually 48+ Ports. Need 44 More Of These

    Powerline adapters with multiple yellow cables plugged in, illustrating tech support challenges.

    YawninglyTaut Report

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    #28

    Oops

    Canon camera with a detached lens and exposed circuitry, showcasing a tech support horror case.

    thema123 Report

    #29

    I Can’t Believe I Work Here

    A cluttered server room with tangled cables and boxes, reflecting a tech support horror case scenario.

    mastermoolah Report

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    #30

    The Network Installation At My Job. It Is As Stable As You Think

    Messy network cables in tech support horror case, showcasing tangled wires and overloaded power strip.

    aruisehu Report

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    #31

    The New Shielded Twisted Pair Cat 7

    Tangled cables in server rack show chaotic tech support scenario with yellow wires braided together.

    injustice_done3 Report

    #32

    Imagine The Smell

    Samsung SSD emitting smoke inside a computer, illustrating a tech support horror case.

    FinishedToxicity Report

    #33

    Burn In So Bad, You Can See The Colors Of The Original Image

    Tech support horror case showing a phone in demo mode on display.

    erds123 Report

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    #34

    Ftp "Server" In A Client's Mop And Broom Closet

    Old CRT monitor and cluttered cables in a tech support horror setup.

    Yukanojo Report

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    #35

    The Ceiling Leaked All Over The Computers At Work

    Office tech support horror: water leaking from ceiling onto desks.

    garprice05 Report

    #36

    Modern Flip Phones Are So Revolutionary, It's Now Hitting The Gpu Market At Well

    Damaged GeForce RTX graphics card, highlighting tech support horror cases involving computer hardware issues.

    LukakoKitty Report

    #37

    Welp

    Dusty computer ports with a broken yellow connector, showcasing a tech support horror case.

    LowTranslator Report

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    #38

    Farewell Rickety Rack, You May Be Cheap And Nasty But You Did The Job

    Wooden server rack setup seen in tech support horror stories, showcasing haphazard wiring and basic construction.

    Tooleater Report

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    #39

    I Present To You This. They Put It Inside An Oven, Forgot About It And Then Turned The Oven On

    Tech support horror case: damaged Dell laptop with missing keys on a technician's desk.

    BroLegendCZE Report

    #40

    This Cool Asus Device Allows 2 External Displays. Theoretically

    Laptop with mismatched cables plugged in, illustrating tech support horror cases.

    YawninglyTaut Report

    #41

    Self Melting LCD

    Damaged computer screen with a large circular crack, showcasing a tech support horror case.

    initial_chris Report

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    #42

    Dual Channel Doesn't Work

    Improperly installed RAM sticks on a motherboard in a tech support scenario.

    BillGatos Report

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    #43

    Rtx 3080 Ultimate Gore Cooling Edition

    Tech support horror: improvised computer cooling setup with fans and zip ties on a graphics card.

    FuriousAnalFisting Report

    #44

    The Amount Of Disassembly Required To Replace The Hard-Drive In A Cheapo Walmart Hp Laptop

    The Amount Of Disassembly Required To Replace The Hard-Drive In A Cheapo Walmart Hp Laptop

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    #45

    Mullet PC, Business In Front And Party In The Back

    Mullet PC, Business In Front And Party In The Back

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    #46

    You Win Some, You Lose... One. One Pin That Is

    You Win Some, You Lose... One. One Pin That Is

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