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Nearly everyone is aware that online reviews have become the new word of mouth. Whether you want to get a new haircut, fix up your bike, or check out that Italian restaurant your friends go on and on about, often the first thing you'll do is look the place up.
But when anyone with an internet connection can twist the truth with the sole purpose of taking revenge or tearing down the business, there’s a myriad of fake evaluations. Luckily, we sometimes get a taste of sweet justice when the business owners themselves stumble upon these falsehoods and choose to do everyone a public service by rightfully calling them out.
To celebrate their clap-back replies, members of the Quit Your BS subreddit decided to document their attempts to protect their reputation and share screenshots with the whole community. Below, you’ll find some of the best responses Bored Panda has collected from the page, so continue scrolling and upvote the ones you enjoyed reading the most!
This post may include affiliate links.
#1
Dan Padgett 3 years ago
A link to the business would be nice. This company deserves support for the stance they have taken. If you are gonna profit (BoredPanda) then the least you can do is state who the company is.
Mama Panda 3 years ago
BP has nothing to do with covering up names of people and businesses. It was done on the original post wherever it originated. You can click on the small grayed out word(s) on the left side of the post to see where it came from and if there is any additional information.
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Bi-Polar Express 3 years ago
This exact thing happened at a restaurant near me. The idiot taped himself getting kicked out and posted it. Even with it edited to make himself look as good as possible, no one was buying it. Claimed anti-veteran to a veteran after stalking a young woman.
Douglas Mock 3 years ago
A link to the predator's name would be a nice warning for all the ladies
Martha B. Higgins 3 years ago
Congratulations for supporting your employees! Being a veteran conveys no special pass to harass.
Trevor Nicholson 3 years ago
To be fair, it's pretty clear that the military teaches their soldiers that making women unsafe and harassing them is acceptable behaviour so it makes sense that a veteran wouldn't understand why he has to treat women with respect.
Chay 3 years ago
They don't teach it, they just overlook it in the military. But they're working on fixing that issue now thankfully, still a long way to go but the victims in the program will hopefully get justice in the end
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RELATED:
#2
Jo Johannsen 3 years ago
The barber's response was civil and to the point. I hope prospective customers take this customer's review with a grain of salt.
CammyCat 3 years ago
ALL negative reviews need to b taken with a grain of salt, unless there is a pattern in several negative reviews
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Flying Panda 3 years ago
this barber deserves an award.. so polite and didn't hold any grudge against the child..
#3
Mama Panda 3 years ago
Can someone explain why people like this dickweenie lie about experiences and then tag someone who could expose them? I just don't get it.
Black Pearl 3 years ago
I just love it when celebrities call people out for saying things like that
Lorrie Rothstein 3 years ago
Why did this guy lie about Ryan Reynolds being in the coffee shop ?
Alana Voeks 3 years ago (edited)
He went into my Whataburger I worked in once and dudes! He's such a crazy and nice dude! I told him he looked like the guy who plays Deadpool (I didn't realize it was Ryan Reynolds) and he just looked at me and said "you know, I haven't heard that in a while!" His manager was not pleased with his antics lmao
To learn more about this false review phenomenon and the questionable tactics some raters and commenters use today, we reached out to Curtis Boyd, founder of The Transparency Company. They strive to help consumers work with higher quality businesses with real feedback by predicting whether a business has earned their reviews or paid for them.
"A bad review can make or break a business," he told Bored Panda. "They can have a profound impact, especially if they are detailed and describe a terrible first-person consumer experience."
"People read online reviews because they know what they want, but are shopping for experiences that they want for themselves. When they read experiences that don't align with their wishes, they will easily search elsewhere," he added.
#4
Trish Smith 3 years ago
I agree! Prosecute them to the full extent of the law!!
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Keerthi Vardhan 3 years ago
This has to be on the top and let everyone know that kind of entitled and predatory nature of animal like this one.
TheEndIsNigh 3 years ago
Wow...just wow. Can I turn in my human card and be a dog now? I don't think I want to be people anymore 😕
#5
cybermerlin2000 3 years ago
Rival restaurant screwing up when trying to ruin another restaurant
Kelzbelz79 3 years ago
Makes me really angry that sad people take time outta their day to write reviews that could damage a business, especially when it's lies 😡
TyrantrumGogoat 3 years ago
I wish you could see who was writing the bad reviews, can you get banned on reviews?
Craig Reynolds 3 years ago
Bet it was a nearby independent restaurant owner pissed off they were getting competition and wanted to try and damage them.
Lupita Gutierrez Reyes 3 years ago
Honestly, why? Like what is up with wanting negative attention lately?
Vicky Z 3 years ago
OK because I've seen this "clever" response i want to say that i also don't write reviews at the moment i visit them of course!! If this is a seasonal restaurant that was open before the review could be accurate! Unless it's a new restaurant that hasn't opened at all yet and then the owner is right
Jen 3 years ago
Given the way the response was written, it is a brand new restaurant that hasnt opened at all yet.
Load More Replies... Sali Seydel Mounce 3 years ago
Wow. Nice attempt at a preemptive strike at ruining a new business. 😡
In theory, online reviews should be forthcoming and provide real information about the places people wish to visit, services they want to try, or products they plan to buy. But just like the internet can be an endless source of wonder, it's a pretty shady place as well.
The yearly Local Consumer Review Survey analyzes how consumers use online reviews to select, trust, and understand companies offering services or products in their local area. It found that 49% trust consumer reviews as much as personal recommendations from friends and family. Considering that this number was much higher in 2020 (79% to be exact), it reveals the public’s trust in online reviews has significantly dropped, and fake reviews seem to be one of the leading causes of their doubts.
More than half of consumers, 62%, believe they've seen a fake review for a local business last year. The top three reasons that make them believe the posted feedback might be false are when it is over-the-top in its praise, it is anonymous or uses an obvious pseudonym, and when there are many other evaluations similar in content. So curiously, this shows that potential clients are probably more cautious of positive fake reviews than negative ones.
#7
Andy Acceber 3 years ago
It reminds me of the surge of Yankee Candle reviewers complaining the candles suddenly have no smell.
TheEndIsNigh 3 years ago
What?! Covid ain't real! Must be ya'lls vaccines coming in here stealing my taste! ...*and then everyone clapped* 🤣
Fannie Hands 3 years ago
Yeah, but do you have to be so ignorant? Or are you in the south where no one's vaccinated... THAT makes so much more sense.
#8
Ally MacMann 3 years ago
If I was the owner, I would be considering legal action. Accusing someone of hygiene practices that could kill someone and then even find a picture to prove it is incredibly malicious.
TyrantrumGogoat 3 years ago
Really, off Getty images! Did she pay to remove the watermark? That's just disgusting!
Julie Erin Lawless 3 years ago
I am a former business owner who despises people who try to take advantage of other people's livelihoods!!!
#9
iBlank 3 years ago (edited)
yeah, weird because they're not even in the same business
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Black Pearl 3 years ago (edited)
Wow, they didn't even try. If you're gonna post a negative review at least make it interesting.
TyrantrumGogoat 3 years ago
Did they seriously leave their name or business attached?? Haha! What's wrong with people?!?
Ozymandias73 3 years ago
Probably wants to expand the shop and thinks that if they can get the restaurant closed, they can buy the space and booya, bigger jewelry store. SMH
Al Padilla 3 years ago
A local hospital, now run by a major university (though I won't mention Yale) has been taking over independent medical practices, and hiring physicians to compete. They also started posting fake negative reviews on some/many of the remaining "independent" docs on the many available "doctor-grading sites"." Most of the narratives weren't even internally consistent. Took legal threats to stop that.
Boyd told Bored Panda that people normally leave fake reviews because they were hired to. "In 2019, Google removed 55 million fake reviews. In 2020, Google removed 75 million fake reviews. In 2021, Google removed 95 million fake reviews (that's 260,000 per day) — in my opinion, it's just the tip of the iceberg. Most of them were positive, that violated their 'TOS' [Terms of Service]," he revealed. "Buying fake reviews is a multi-billion dollar industry that most people are completely unaware of."
#10
Mama Panda 3 years ago
It seems to be more commonplace nowadays for people to just complain about something even if it's not justified. I stopped going on FB and a few other social media sites because of the constant complaining about stupid s**t. (btw I am not complaining, I am expressing my thoughts)
Corey Beth 3 years ago
I mean, have you considered that some of the people who you are "expressing your thoughts" about are also simply "expressing their thoughts?" Also, isn't complaining a way of expressing your (albeit negative) thoughts?
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Terry Tobias 3 years ago
What a well written, considerate response from the owner! It sounds like they bent over backwards to appease this woman and she still complained. I would love to visit this salon if I could!
TyrantrumGogoat 3 years ago
Just because the price was to expensive for you, doesn't mean you didn't like the service. Stop trying to say anything to prove your case!!
B S 3 years ago
i just got my whole head processed and dyed to the tune of 250$. that's usually what it runs for a 3-5hr process esp if it's first time. bleaching and dyeing hair is also so labor intensive on the stylist. let the poor worker get the goddamn recompense you cheap-ass basic bitches.
Bobby 3 years ago
I think if the complaint stuck to what I think was the original problem they could have actually made some change. I think the problem is got home and saw how much it was on the banking app the next day. The response from the owner makes me believe that prices aren't obviously posted. I hate when I go somewhere like this where prices aren't conspicuously posted, and I don't always think to ask how much before hand either, thinking prices will be in line with a competitor, but that isn't always true
NotCoffee 3 years ago
I have only rarely seen prices posted for hair styling, esp in a salon itself, as each stylist sets their own price. I thought it was common knowledge to request the price of your hair before you sit in the chair, as each place has different costs for cut/color/etc.
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Akela Kurk 3 years ago
First of all 250 is not an agregious price for a cut and colour, especially with a master stylist. Secondly, as a stylist who has had this happen, it's a simple matter of buyers remorse and trying to take advantage of a salon that makes their guest satisfaction a priority. When you factor in the stylists education, time and product costs, you've paid exactly what you should! I bet the poor stylist didnt get a tip either.
Rahul Pawa 3 years ago
This makes sense to me if I imagine she has an emotionally manipulative partner who was upset with how much she spent on the haircut. Everything was fine until he saw the credit card charge and started flipping out.
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Joshua Thompson 3 years ago
I'm on the owners side but it's a little weird that they're saying that the dude should have asked the price. There's a difference in between "this couldn't possibly exceed my budget" and "I'm only willing to spend this much" I do have to say, a 250 dollar haircut would be unexpected.
Shelley Barrows 3 years ago
Not just a cut, they said it wasn't light enough. That means a color was involved as well which can take a lot of time and they redid it.....
Load More Replies... #11
voice of reason 3 years ago
How do these people think they can get away with it. They use their names and are caught out for being just plain nasty. So Stupid
#12
Alex The Fanperson 3 years ago
If you're gonna break into private property, don't post a review about it. Any professional knows this
HarriMissesScotland 3 years ago
If this is the Wonder House in Bartow, Florida, it has been a wonder for over 70 years. It has been renovated and is worth a visit.
Catarina Pinkie 3 years ago
Couldn't they just post the review a long time after being there? It says "is currently a private residence", so presumably it was open for guests before (?)
Jen 3 years ago
They said that they WILL BE opening in the future so it is more likely that it had always been a private residence and the owners were in the process of transforming it to something else. Much more likely that it had been public recently became private and then was going to be made public again by new owners in the future.
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not_at_school ;) 3 years ago (edited)
could this be a mistake? like he thought they opened earlier? just trying to see their logic
Fannie Hands 3 years ago
Learn to just move on. You've made yourself look crazy. I don't want to come there, either.
If you’re wondering how to spot them online, Boyd explained it can be easily done on sites like Google and Yelp by clicking on the profile. Then, it's time to put our thinking caps on and raise a couple of questions: "I ask myself, is there a nice diversity of businesses they have written reviews for (cafe, shoe stores, etc.)? Or are they all home service businesses?" He added that the lack of category diversity shows an "agenda".
Boyd also looks at where these people are writing reviews for businesses. "Does it look normal? Are others writing reviews for the sample businesses? Are others hiding their reviews using Google's anonymous feature?" If any of the answers to these questions are positive, he warned that it's a huge red flag.
#13
Kimi Tomminello 3 years ago
Same thing happened at a pho shop near me. I was having lunch with a friend there and this tourist from California started yelling at the server "This isn't real pho!! I'm from San Francisco and I know REAL pho!!" Needless to say this pho shop has been around for decades and is still run by the Vietnamese family that started it using their families unique recipe (brought over from Vietnam). She got dirty looks from all the regulars and one guy told her to go back to Cali. She paid and stormed off and everyone's day went on. I tipped a bit extra that day. Nobody deserves to be treated like that.
David Henry 3 years ago
I dream of a day where we all become so united that, during moments like this, after a second of silence everyone would just begin changing "Karen! Karen! Karen!" in unison louder and louder until she fled.
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Leoninus Fate 3 years ago
I am Japanese, I happen to be talking to a friend visiting from Osaka, we were talking in Japanese, some chick comes up to me and tells me "You are not impressing anyone dressed like that and pretending to talk in Japanese" I started laughing and told my friend what she said, and told her " I'm not dressed up, I'm Albino and have a deformed mouth, That's why it sounds wrong" at the same time my friend is laughing pulling her passport out and has shoved it in her face and in {very bad english} "You is Stupid!", she left and I and my friend was laughing making fun of my friends English {i call her up and answer "you is stupid" even tho shes better at English now}
Terry Tobias 3 years ago
I had a teacher while at university who had studied art in Kyoto and he showed us photographs of it. It looks absolutely breathtaking! I wish I could afford to go!
David Henry 3 years ago
I love it when people named "Rob Smith" begin waxing eloquent on how there's no AUTHENTIC Japanese food in this place.
pusheen buttercup 3 years ago
People don't realize when food is "Americanized" that that's not the authentic taste. It's not bad but it is a separate thing. You can like taco bell but you can't call it authentic Mexican.
g90814 3 years ago
Taco Bell doesn't even resemble authentic mexican cuisine.
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Zedrapazia 3 years ago
Don't make fun of it - I've actually seen that served as takeaway in a store before. I was baffled.
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Andrea Menzel 3 years ago
You're one of those jerk-off reviewers, aren't you?
Load More Replies... #14
Jasmin C 3 years ago
🤣🤣🤣 I didn't get it until I read your comment. Hilarious!
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Claire 3 years ago
I think they were trying to hurt the ex-coworker (based off of "your relationship .. was very bitter and angry")! The reviewer seemed to have been trying to get "revenge" on their ex-coworker :)
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Samantha Whitley 3 years ago
You keep commenting the same thing over and over. If you disagree(which you are free to do as everyone is free to have an opinion) with an owner responding to liars who are trying to hurt their business then why continue looking at a post that is exactly that? These owners are responding in a civil manner and I think it's great to see owners defending not only their business but actually defending their employees as well. Who hurt you and caused you to be so bitter?
Load More Replies... #15
Michelle C 3 years ago
This had to have been a chihuahua! Tiny, agressive, rips trousers, barks in tongues, prolly named Coco....I'll put money on that!
Alecs Krycek 3 years ago
Still gave him 5/6 though... separate point though; I have never heard of anyone that rates with 6 stars. Can someone help?
Alex The Fanperson 3 years ago
Might be one of those people that thinks 1/5 is the best and 5/5 is the worst, so it was one away from the worst. But yeah who does a 6/6 rating system lmao
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As you’re scrolling through this compilation of screenshots, you’ll notice there are plenty of vengeful people online ready to leave bogus customer reviews. Such feedback might shatter the reputation a business has worked so hard to achieve. So no wonder when someone gives a restaurant or a shop a 1-star rating, some owners feel this irresistible impulse to react and fill everyone in on the big picture.
"Responses are important, and yes, it is important to call them out and say that the experience described isn't real," Boyd explained. "Responses give the owner a chance to brag about the typical customer experience they've been delivering for X number of years."
#16
Deux 3 years ago
This censoring is just absurd. That's all I will and can say about it as this is a new profile, having had my old one locked for constantly complaining about the censoring.
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TyrantrumGogoat 3 years ago
I feel so bad for the fish!! What thing did he want done and how'd that killed the fish? That other fish is going home with a nut!
Caleb R 3 years ago
I swear, this one might be a review from the store I work at, because I go through this EXACT situation at least twice a day. It's gotten worse and worse over the last two years, and I've gotten fed up enough to where I'm not being the same polite guy I have been in the past. I even told someone that, "for me to send three goldfish home with you for that ONE GALLON FISH BOWL would require God Almighty to come down and make me do it!"
Rob McLaughlin 3 years ago
Sounds like this fish store is still awful. Knowingly selling fish they know we're going to die is negligence and animal abuse (from both parties). I know many people give 0 sh1ts about fish, but irregardless, double dip of assholes abusing not 1 but 2 plecos.
Cheri Smallbeck 3 years ago
It's terrible that a store would sell a person two animals they *knew* would suffer and die, it's cruel. When I was setting up my tank I had to take in water samples twice and show photos of my setup before I could purchase any fish so they knew they would be going into a suitable environment. The reviewer and shop are both as bad as each other!
Terry Tobias 3 years ago
If, and I say if, if you see dead fish in their tanks, why would you still buy from them? Makes no sense scammer.
BoredPip 3 years ago
I mean, fish die, so there's nothing wrong with a dead fish in an aquarium as long as it isn't a regular feature
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#18
Rahul Pawa 3 years ago
Good point, this seems out of time and place. Do internet cafes still exist? I haven't been to one in about 20 years, long before smartphones, LTE or even Yelp.
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Arthur Dupuis 3 years ago
dude, CSGO is more important than ur stupid fake reviews. (I know this because I play CS: source. Amazing game btw)
Unfortunately, the Local Consumer Review Survey found that only 26% of respondents would believe business owners who reply to reviews to call out any false accusations. So while responding to bogus claims is meaningful, it might not be enough. Owners should still go through the proper available channels to get fake reviews reported and removed.
#19
cybermerlin2000 3 years ago (edited)
I still play. It helps encourage me to get the exercise I need to lose the weight necessary for a heart transplant. I upvoted you as the -1 seemed to be a bit misjudged
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#20
David Henry 3 years ago
A parent used to being able to buy juniors way through anything.
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No you can't have my name 3 years ago
So what this guy is saying is that they are unwilling to continue trying to train people who have memory problems. Got it. Should we be on the lookout for ADA violations?
Megan Boomershine 3 years ago
If you tell them your dissabled they legally can not fire you. I highly doubt thats the case here. I'm sure mommy would have had more to say in such a situation.
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#21
When asked whether there are any other things businesses could do to fight false customer reviews, Boyd suggested visiting online forums like Local Search Forum, and Google Business Profile Support. He also advised you, dear readers, not to take reviews at face value. Remember that when it comes to this place we call the internet, it’s best to take everything with a little pinch of salt.
#22
Little king trash mouth 3 years ago
I also can't figure out what kind of place this is?
Load More Replies... TyrantrumGogoat 3 years ago
3 whole hours though! How'd It take that long with 6 people?
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#23
Vicky Z 3 years ago
I don't know the times and distances but in my country 50 minutes is a lot!!
Micah 3 years ago
If ordered through a third party service, there's usually an estimated delivery time for your address. Some restaurants within the same city as me have a 50-60 estimated delivery time.
Load More Replies... Akela Kurk 3 years ago
Not going to lie I'd be pissed if I had to wait 50 min for food, for delivery. For dine in I'd expect my food shouldn't take any longer than 30 min and yes I've worked as a server in the restaurant industry. Our GM would have lost her s**t if it took 50 min for food to get out.
#24
Terry Tobias 3 years ago
That's a good bartender right there. Some would have kept serving; I used to wait tables so I know.
Jeannette 3 years ago
Yea, I wish more were like this bartender. I'm sick of the greed. So many keep serving to get huge tips.
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Beverly Lodge 3 years ago
In many states a bartender can be fined or even prosecuted criminally for over serving someone.
Megan Boomershine 3 years ago
Yep and if they wreck or kill someone or themselves after drinking at the bar, the bartender can be blamed for that too. If they find out where they were drinking.
Load More Replies... #25
Lily bloom 3 years ago
Obviously English is not their first language but understood exactly what they were saying
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TheEndIsNigh 3 years ago
Parents, please for the love of god watch your kids! It's for their own protection. At my old veterinary practice there was this lady who constantly let her kid run around unsupervised. VERY dangerous as all get out, as not all pets enjoy strangers. One time we had a guy literally tackle his dog because he knew he was not stranger-friendly (truly a super nice dog that got a bad start in life so you had to go easy at first but once he got to know you, you had a friend for life) anyway, the mom just sat there gathering wool while the guy was yelling "No! No! No!" as her daughter kept coming towards him because she wanted to "pet the doggie." Of course the dog freaked out and lunged when this loud little thing kept pressing in and invading his space so the guy ended up getting bit to protect this little crumb snatcher.
Jp@nda 3 years ago
Lmfao... I can't remember the last time I heard crumb snatcher, idk if that kid qualifies as one but its still funny all the same
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Saint Lynnie 3 years ago
Reminds me of the song by Jazz Emu - My Brothe. Everyone should listen to Jazz Emu
#26
David Henry 3 years ago
"over served" classy af way of saying they were drunk to the point of questionable poisoning. This place was WAY too classy for them.
Corey Beth 3 years ago
What a respectful comment from the business, in a situation in which they have every right to be rude. SMH at the hideous behavior of that wedding party.
#27
Cartoon Fan Girl 3 years ago
I would have given up on "S" after the 2nd attempt, the owner was being really nice to that person.
Richard Solomon 3 years ago
You don't get a second attempt to interview with any company I have worked for.
Load More Replies... Ariel Ivri 3 years ago
It wasn't a customer, it was someone applying for a job there, that didn't come to multiple interviews, so they didn't get it.
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#29
David Henry 3 years ago
Wait, they did this to other businesses too ? ...how many goddamn times did this person need their brakes fixed???
Anonymous Female 3 years ago
Could have just done the job themselves. I mean, it's brakes. They aren't that difficult.
#30
HappyPanda 3 years ago
The person who made the review was a door dasher, therefore, he/she couldn't have eaten the food and got poisoning because he/she was supposed to deliver it to a customer. I think that's what happened.
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Micah 3 years ago
It's when the food doesn't agree with your stomach, and attempts to relocate itself.
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Gingergirl 3 years ago (edited)
I reckon the reviewer could be a customer and the review maybe correct. If the reviewer had let someone else use his account, they may well have delivered the food to him.
#31
#32
kathryn stretton 3 years ago
After reading so nany of these, I truly believe there should be inexpensive legal recourse to this type of crap.
Dakota Ball 3 years ago
I mean, i agree with the response but somebody sure likes to throw around legal words
#33
Wang Zhuang 3 years ago
I don't know why, but something about "I won't stand for it" made me laugh
David Henry 3 years ago
Omg, did an identity thief really f*****g complain on google reviews over declined charges? o_O
Trish Smith 3 years ago
I'd sure like to know the rest of her story! Almost sounds like a case of a stolen credit card or identity theft! Lol
Trish Smith 3 years ago
*to clarify......she's trying to use a stolen credit card or not an authorized user on the card she's giving them!
Load More Replies... Hagen Radcliffe 3 years ago
Why do they always have to drag in My Poor mother, grandma, dad, aunt, daughter, cat, friend… And now (whoever) doesn’t have the ( whatever) and it’s ALL YOUR FAULT wwaaaaaaaaa
Douglas Mock 3 years ago
I can just see a petty little Karen stomping her little feet while she steams up some more lies.
kathryn stretton 3 years ago
Sometimes you will just have to accept you are not credit worthy. You can sort it in time, and with effort. Up to you, and only you.
#34
Ember Hermin 3 years ago
Saying you have to prove a review is fake before it's deleted is like saying you have to prove someone's guilty of a crime before they are convicted. Mistakes get made, moreso if someone's got a bias or agenda.
#35
kathryn stretton 3 years ago
Many pets can't handle even the best care if left. You can't explain to them you are coming back as they don't understand you! They can pine, and not eat anyway despite the kennel's best efforts. Sad but true. You should start kenneling your pet on a regular basis from when it is very young, from short periods (even for1day) then build up, even for no reason and it's not needed.Then, when you do go on holiday later, the pet knows you will return. Don't get a pet then put it in care after having it years and expect it not to feel abandoned. Your fault.
Micah 3 years ago
I never thought of that. I'm looking into getting a cat within the next year. I rarely travel for vacation, but I'll keep this in mind.
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Carrie Smith 3 years ago
I've interned in a boarding kennel/daycare and had a few friends who worked there and it was the worst place ever. Now this isn't a reflection on every kennel/daycare as a whole, but this one was awful. The dogs had turf to play on because it was easier to clean but it can easily heat up to well over 100° on a sunny day. Blankets would be tossed on top of the kennel and they'd be thrown in with other dogs if they messed in their kennel. I can't even imagine the amount of stress because it was never quiet. Not to mention the back biting between employees and they would just stop scheduling someone instead of firing them.
Julie Erin Lawless 3 years ago (edited)
So the new thing when you're jobless is just too troll businesses huh? Do these people not know about all the free TV and movies and books that are online!?
PotatoGirl31 3 years ago
This is obviously a disgruntled employee that was not "a good match" who wrote the review!! The owner was much more subtle than they even had to be!
#36
#37
Trish Smith 3 years ago
GREAT comeback to a crappy customer......oh, I mean "non" customer. LOL
Puppeteer Saint 3 years ago
I love when an owner/manager stoops to the complainant's level to make sure they understand.
#38
kathryn stretton 3 years ago
You never seen Gordon Ramsey? Kitchens are sweary. I don't want to work in one though!
#39
Trish Smith 3 years ago
Way to go!! I love it when the owner has proof that the customer leaving a bad review is lying about EVERYTHING they posted about their experience! Way to put these entitled customers in their place! Lol
Becky Moore 3 years ago
How does it take 9 minutes for an order to be taken and then printed in the kitchen? That seems a long time? I haven't worked in a restaurant so perhaps this is a common thing so just asking?
Lily bloom 3 years ago
And 30 minutes for the appetizer to go out. I don't think his timeline makes them look as good as he thinks
Load More Replies... Saint Lynnie 3 years ago
I find it odd that it took 9 minutes between the order being taken and it being printed to the kitchen... Maybe the server was taking multiple tables orders and putting them in at the same time?
Kristen Kidd 3 years ago
"For those taking the time to read this reply.." idk why that made me laugh
#40
TheEndIsNigh 3 years ago
Please don't assume that all restaurants have a kids menu. There are many establishments that are geared towards adults as they serve "fine" cuisine that may not be appealing to a child. Although they don't expressly forbid you from bringing your children, perhaps you should consider going to Applebee's instead of going to Le Bernardin and screaming because they don't serve chicken nuggets.
Terry Tobias 3 years ago
Food prices are on the menu and I'm sure the rest of the review is bogus.
#43
finisz 3 years ago
First. If you are supposed to come in a large group at a fixed time to restaurant, and you show up 40 minutes earlier, than enjoy your drinks for those 40 minutes. Kitchens has strict schedules, and maybe they'll be able to make your 20+ orders earlier, but that means plus stress, extreme overwork and because of these likely mistakes. So, don't be an ass, and come on your fixed time. Second, again don't be an ass with the wait-staff.
Terry Tobias 3 years ago
Working a large party is HARD! Getting 25 food orders taken and filled correctly and in a timely manner takes alot of work and coordination, especially if you also have a full dining room. It sounds like the staff did a great job and those parents who apologized and tipped well knew it and responded appropriately. Good for them!
#45
Kimi Tomminello 3 years ago
Both of these people need to get their crap together. The business owner airing this person's personal grievances is no better than the original fake review. Could've just said- "Amanda, you were fired for theft and behaviour that goes against our policies. Your bad review reflects more on your insecurities as a person than it does our business. Please get yourself together and find some peace within yourself" or something. It's just off putting seeing that level of personal dragging in a professional response.
Trish Smith 3 years ago
I agree totally. The attack from the responder, to the person who wrote the review, went WAY over the line!! It crossed into territory that shouldn't have been posted just regarding a review. Sounds like bullying, mean kids in high school instead of grown-ass adults! JMHO
Load More Replies... Wang Zhuang 3 years ago
Yeah, she must be on something if she really thought she could leave a review using her real name without the restaurant noticing. If she was determined to lie, she could have at least used an alias.
Saint Lynnie 3 years ago
Damn, he called her all the way out... That's messed up. Doesn't make himself look any better by throwing her personal business out there like that
TheEndIsNigh 3 years ago
Gross. Now I'm always gonna wonder if the person that served my food s**ks d**k for cigarettes. Rose-colored glasses are forever shattered ☹️
Terry Tobias 3 years ago
OMG! My jaw literally dropped when I read the owner's response! Granted, the review was bad but the owner should have taken the high road and not gotten so personal. Not cool.
#46
TheEndIsNigh 3 years ago
This always used to piss me off when I worked at a veterinary practice. People would let their pets vomit for almost a week and then have a fit over the bill when it needed to be hospitalized on an IV because it was so dehydrated.
Dean Primmer 3 years ago
Really? My dogs will occasionally vomit if they have an upset stomach, but if they were constantly vomiting and/or vomiting multiple days in a row I'd contact a vet immediately. It's so sad that some pet owners aren't as concerned about their pets health :(
Load More Replies... #47
#48
BakedKahuna 3 years ago
Wondering if it was the cookie or doggo's tooth they had to break down with a hammer 😱
Carrie Smith 3 years ago
The owner is right... people who work with animals? We tend to know everyone else who works in the animal world.
Terry Tobias 3 years ago
I didn't know there was a "dog world" out there. I have a dog...I wonder if he knows.
#53
Carrie Smith 3 years ago
The rater needs to go back to school with that spelling and grammar: "surprized" "i really"... my brain just got fried.
#54
Cold Contagious 3 years ago
Someone had downvoted this, I can only imagine due to the mask mandate in the restaurant. Smh
#55
TheEndIsNigh 3 years ago (edited)
Why oh why would you still take the food if you saw the cook pick his nose and put his hands down his pants without washing?!
#56
Premislaus de Colo 3 years ago
Funny as it is, it still means that there was a sick bartender behind the bar with high temperature...
Terry Tobias 3 years ago
He was under the weather; the customer added the 103° temperature bit. But I had a good laugh at the response to the review; it made my day!
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#63
Terry Tobias 3 years ago
I like sitting in the back as long as it's not outside of the kitchen! It's easier to have a conversation with someone there.
#66
#67
Terry Tobias 3 years ago
Mothers' Day is a very busy day for restaurants. I've worked them and it's crazy. It sounds like this one did its best to accommodate this entitled family and they still weren't happy. The owner was very professional in the reply to the review.
#69
#71
Kimi Tomminello 3 years ago
How drunk/ drugged do you have to be to walk into a restaurant and ask for your shirt to be wet down with cold tap water? 🤣
Candia Lee 3 years ago
It's a restaurant with a bathroom - go wet yourself.
Load More Replies... #72
#76
Danielle Gibbs 3 years ago
I know what hotel this is. Or, rather, what company. Great company to work for and stay at
#78
Kimi Tomminello 3 years ago
I've seen quite a few of these. I only pay attention to the stars on these ones cuz it's usually just people with nothing to say about the establishment making stupid statements. Read one about a fairy (Tinkerbelle style) and hummingbirds that was pretty funny.
Ara 3 years ago
I would be good to know what has been redacted. I’m guessing the writer’s son died there, and they thought it a five star event.
William Stevenson 3 years ago
Maybe it was an accident with a flaming hibachi onion volcano and an errantly flipped shrimp? Something both tragic and spectacular?
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#88
Hayhaypaula 3 years ago
So are the photos of Suzie or of the LinkedIn person who complimented Suzie on her great success? I am so confused.
AnxietyRiddenMom 3 years ago
I think Suzie is just the name this person trying to sell some weight loss product made up. It looks like that picture is on multiple websites under different names all boasting that they helped her lose weight. I think the linked in profile is the weight loss product seller acting mortified that someone would call her a liar. I think that's the case.
Load More Replies... Cold Contagious 3 years ago
This is so horrible. Dâmn predators, preying on people who are self conscious and feel they need to lose weight. These vicious people are vampires trying to suck people dry, financially and emotionally. It's incredibly sad.
#90
#91
Wang Zhuang 3 years ago
Supple chicken? Perfect for a sexy appetite LOL This is a really strange review. Even the response was weird. I don't fully understand what went on here.
Terry Tobias 3 years ago
Someone's pretending to be American? What's up with that... are we that bad now?!
#94
GadgetGirl 3 years ago
Bored Panda partner site? I see emails and names were left intact in the response field.
#96
Ent Hugger 3 years ago
sex shop?? is that what's censored? oh man... i used to work in an "adult" store and we definitely had our share of weirdos but they were pretty harmless. most people were open and friendly, it's like well you know what i wank to, no sense in being shy now! but yeah as the only female on staff, the true weirdos, while few and far between, stood out and made me VERY uncomfortable so i can only imagine... sounds like mgmt is trying to handle it at least. unless i'm way off and they sell uhh... saxophones? or socks and he's just a really bad speller? we may never know....
#100
Kimi Tomminello 3 years ago
Is this calling out the restaurant for a false review? It's early here and I'm confused.
Candia Lee 3 years ago
I think Blackout is saying Turn House marketing hired David English, a former contestant on The Voice, to write a very positive review.
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#102
Carrie Smith 3 years ago
There was no reason for the 1 star, so they gave a sarcastic reply.
Load More Replies... #103
Candia Lee 3 years ago
They wanted to cancel cause no one was coming to their party? That's hilarious.
Terry Tobias 3 years ago
Any reputable venue completes a contract with a guest which includes all of the points written out and and gone over clearly with the customer. Deposits are in place to hold a day and time and if the customer cancels the venue loses potential business from others who wanted that reservation. I'm not sure what the difference is between a deposit and a "hire", but regardless the customer should have known the consequences of cancellation. Covid has done a number on the hospitality industry and businesses are doing their best to recover. People need to be aware of their responsibility when it comes to booking a venue and to ask questions if they don't understand something.
#105
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What do you think ?
Andy Acceber 3 years ago
Someone left an angry one star review for my work because we had a trans person working in the gift shop. We don't have a gift shop... And even if we did, we would be 100% in support of any trans person who wanted to work in it.
Vicky Z 3 years ago
Can I post a reverse story? was looking for a dermatologist in my neighbourhood and checked the reviews of one that was responding very very rude and all the reviews were horrible! My favourite: you said that my daughter had chicken pox instead of simple allergy and you were rude and not explaining anything! Response: "better to overdiagnose than misdiagnose! Behaviour has to do with who you are talking to and i cannot explain medicine in someone that hasn't studied medicine!"
Ally MacMann 3 years ago (edited)
The trouble with a lot of review websites is that the person who wrote the original review can't respond to the reply by the business. I understand why but there's also nothing to stop business owners bad mouthing or lying about reviewers who leave a bad review, knowing they can't respond.
John Baker 3 years ago
It appears that claiming the reviewer is a disgruntled former employee is a pretty common tactic.
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John Baker 3 years ago
In my humble but honest opinion, in some of these examples, it's the business owner who's lying.
juice 3 years ago
exactly. it's hard to know the truth, since all we have is the words they said about each other
Load More Replies... Trevor Nicholson 3 years ago
Google reviews are always stupid. At my old job, we used to read them all the time and laugh. The type of people motivated to write bad reviews are usually pretty stupid. With Covid, a lot of negative reviews are basically people mad that we enforced the rules, as per the law, like sorry Karen it's not my fault you don't know the rules.
Hales M 3 years ago
I volunteer at a dog training place. It has a 4.8 star rating based on hundreds of reviews and has won awards etc. "Someone" left a comment saying we abuse dogs and kick them. That "person" has only left reviews for the place I am at and a dog training place that had not opened yet down the street (5 stars obviously) owned by someone who had a personal vendetta against the owner of the dog training place I'm at. The accusation was not only ridiculous but also horrible to the point that students who would inform us it was online.
Robin 3 years ago
Back in the lockdown in my country we could only help our customers if they made an appointment. Two women came to our store walked in and asked if they could look around. My collegue politely said no and explained that it was because of the covid regulations. They said okay and left so we thought it was all fine. One hour later we get a 1 star review saying we refused service because they didn't speak Dutch and heavily implied that we were racist. I still have no idea what their goal was with that review :')
Andy Acceber 3 years ago
Someone left an angry one star review for my work because we had a trans person working in the gift shop. We don't have a gift shop... And even if we did, we would be 100% in support of any trans person who wanted to work in it.
Vicky Z 3 years ago
Can I post a reverse story? was looking for a dermatologist in my neighbourhood and checked the reviews of one that was responding very very rude and all the reviews were horrible! My favourite: you said that my daughter had chicken pox instead of simple allergy and you were rude and not explaining anything! Response: "better to overdiagnose than misdiagnose! Behaviour has to do with who you are talking to and i cannot explain medicine in someone that hasn't studied medicine!"
Ally MacMann 3 years ago (edited)
The trouble with a lot of review websites is that the person who wrote the original review can't respond to the reply by the business. I understand why but there's also nothing to stop business owners bad mouthing or lying about reviewers who leave a bad review, knowing they can't respond.
John Baker 3 years ago
It appears that claiming the reviewer is a disgruntled former employee is a pretty common tactic.
Load More Replies... John Baker 3 years ago
In my humble but honest opinion, in some of these examples, it's the business owner who's lying.
juice 3 years ago
exactly. it's hard to know the truth, since all we have is the words they said about each other
Load More Replies... Trevor Nicholson 3 years ago
Google reviews are always stupid. At my old job, we used to read them all the time and laugh. The type of people motivated to write bad reviews are usually pretty stupid. With Covid, a lot of negative reviews are basically people mad that we enforced the rules, as per the law, like sorry Karen it's not my fault you don't know the rules.
Hales M 3 years ago
I volunteer at a dog training place. It has a 4.8 star rating based on hundreds of reviews and has won awards etc. "Someone" left a comment saying we abuse dogs and kick them. That "person" has only left reviews for the place I am at and a dog training place that had not opened yet down the street (5 stars obviously) owned by someone who had a personal vendetta against the owner of the dog training place I'm at. The accusation was not only ridiculous but also horrible to the point that students who would inform us it was online.
Robin 3 years ago
Back in the lockdown in my country we could only help our customers if they made an appointment. Two women came to our store walked in and asked if they could look around. My collegue politely said no and explained that it was because of the covid regulations. They said okay and left so we thought it was all fine. One hour later we get a 1 star review saying we refused service because they didn't speak Dutch and heavily implied that we were racist. I still have no idea what their goal was with that review :')
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