It’s said that everyone needs to work a retail job at least once in their lives. If not for character building, then to learn what never to do as a customer. Retail is the best place to apply the golden rule: treat others the way you would want to be treated.
However, it’s also true that not all customers are the sharpest tools in the shed. We’ve scoured the internet once again and found the most exasperating customers employees had to deal with. Check out these sometimes hilarious, sometimes enraging moments and let us know in the comments if you’ve ever had to deal with similar situations, retail pandas!
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Customer Service
Oh I can beat this. I had a lady yell at me after SHE dumped that white stuff you correct mistakes on paper with, (a liquid) in a fresh container of toner and installed it in what was a very expensive (!) office multifunction machine. When it effectively destroyed the drum and broke the machine, not under warranty for stupid unfortunately, she blamed me, (I sold it them) for not telling her that she shouldn’t do that. I frankly told her that my job didn’t come with a crystal ball. In front of the owner. My husband at the time. He fell off his rolling stool laughing. Just the record I ALWAYS backed up my employees in this situation. Stupid is as stupid does.
Customers also sometimes refuse to tell whether they eat at the restaurant or want the take-away. I was just asked "what does it matter to you" in rudest possible voice and had to inform them that it kinda matters whether they want their order on a tray or in a bag.
Working with the general public, I really don't know how so many people even make it through the day without dying from stupid.
I had worked retail or with the public food more than 30 years. I still do not understand how so many stupid people make it to old age. I am genuinely baffled by how they survived being that genuinely stupid.
Load More Replies...I would have gone with "Sure, bring them over and we'll clean them for you, but we don't do transport or reinstallation."
Deborah B: You REALLY made me LOL and then ROTFL! 'Bout fell out of the bed! Best answer yet!
Load More Replies...Too many customers would either refuse to give the address they wanted stuff delivered to, the phone number or even name of the person and one a few occasions I was told to "find them" or "call and ask" because they didn't know the exact address for the delivery. We cannot go around randomly knocking on doors during COVID especially and who in their right mind will give a stranger their address over the phone Susan??
I work in Legoland and we often ask our guests where they are from. Just to show interest. One of my coworkers got yelled at by a guest for asking it.
Well this one is understandable. Visiting Legoland on the sly while pretending to be somewhere else. We've all done it, though not necessarily at Legoland.
Load More Replies...The realization that people like this actually exist is just..ugh!!
It's helpful to remember that half the population is below average.
Minky wrote "remember that half the population is below average." You're right, and it's true, and it's funny! I forgot about that :)
Load More Replies...Mixing Up With The McDonald's
Before anyone says it: no, the original quote isn't "the customer is always right in matters of taste". Selfridge's motto was just "the customer is always right". The bit about taste was tacked on later by someone else.
Well they're a bunch of liars anyway, as they don't just "sell fridges". ;-)
Load More Replies...Wait. You mean Burger King doesn't serve McDonald's food? What about Pizza Hut? Can I get tacos bell grande there?
Lol in some you can. We had a tacobell/pizza hut combo near where I live!
Load More Replies...I've recently discovered the Egg-normous Burrito at Burger King. I'm not feeling well this morning (just a cold) and ordered one in the drive-thru. I never knew that you could get it with different combinations of meats! I thought it had to be bacon OR ham OR sausage. The poor order taker had to patiently explain to me, several times, that getting it with extra-crispy bacon also meant double-bacon but could also be bacon/sausage or bacon/ham or something similar. I was gobsmacked (and feeling very mentally slow). I was definitely not right that time (and was glad for someone to point out where I went wrong).
Sorry but there should be a limit to the number of times 'bacon' is mentioned! Time is 11.53am, long past breakfast, not lunchtime but I need bacon now!
Load More Replies...Doesn't mean the customer is stupid. They could have been really tired or simply distracted and not realize that it wasn't McDonalds.
Well, I hope they were riding a bus if they were that tired or distracted.
Load More Replies...While it's true that the customer if often wrong, it is also true that you can't win an argument with a customer.
Customer is not always right, for he doesn't know what he wants - Enzo Ferrari.
So Annoying
The classic economic point of view is that offer creates its own demand. So if you expand your opening hours, people will show up because the shop created the offer for Holidays opening and now customers want it.
Years ago, I saw an article saying we should all take a month off in the summer like France does. The short-sightedness was baffling. Do French hospitals and emergency services stop operating? Do French shops all shut down? Do French transit and taxi drivers stop driving? Etc. I'm a middle class person in a salaried job and it was definitely the most middle-class-salaried-person perspective I've ever seen.
At my last job, side gig at a local smoke shop, I loved working on Christmas eve, we were only open till 4 and had the next day off, jamming to Christmas music and pretty much everyone was in a good mood
So all the people, at any company, who are expected to work holidays should go on strike together. I think employees hold a lot more power than they realize, if they would just get enough of themselves together to fight the abuse.
Honestly I'd just go find a different job. I wish I could afford to strike and send a message, but the cost of living has me by the cojones. Which I'm sure is by design >:|
Load More Replies...and the customer is visibly upset the store is open on a holiday ...
When I have to shop in a holiday, I always apologize to the sales clerks.
I thank them for being there and explain that I forgot an important ingredient so they don't think I'm taking advantage of them.
Load More Replies...Good customer service is an extremely important part of an effectively operating business. What makes people come back and buy more is closely related to the quality of service they receive from the employees. 3 in 4 consumers will spend more with a business that provides a good customer experience.
That’s why more and more companies are focused on improving their customer service. According to Zendesk, 80% of companies plan to increase investment in their customer experience. People expect to receive better and better customer service in the future, and those companies that want to watch their revenue increase bet on improving the customer experience.
Fair Enough
A Customer Called Asking If We Were Practicing Social Distancing With Her Sandwiches. I Told Her We Are, But To Be Honest Guys, I'm Running Out Of Space
I think she meant you need to be 6’ away from her sandwich at all times. You’ll need to get some extra long tongs.
There's a guy wanting to impress his new love interest, so he takes her to the fanciest restaurant in town. The waiter brings menus and water, and places them on the table with tongs. The young lady is impressed. The waiter says, "We never touch anything with our hands." The couple order, and are even more impressed by how the waiter handles their dishes and drinks with the tongs. The man is thrilled he brought his date here, because she's eating it up. After the couple eats, the waiter brings them the check, passing it to the man with the tongs. The man said how impressed they were by the waiter's skill. The waiter reiterates, "We never touch anything with our hands." The man says, "Even in the bathroom?" The waiter says, " Yes, Sir." The man thinks about this for a second, then asks, "But how do you take it out?" "Well, Sir,"says the waiter, "I can't speak for anyone else, but I use these tongs."
Load More Replies...don't ask for specifics of how your food needs to be prepped, if you're too lazy to tend to cooking your own meals.
would they also be the type of person posting on social media that COVID was a hoax and didn't exist antivax moron, they usually are
Well, thank goodness you don't generalize about people.
Load More Replies...Plot Twist: He's The Only One There
I've had a customer complain to me about me.. more times than I can count. Bizarre.
Probably because you work for the postal service, Newman.🤨😉
Load More Replies...I had a conference with a mother who told me that the department head had already agreed to the changes she wanted for her son. You guessed it - I was the department head.
I did customer service for a while and we worked for two different airports, but the customers weren't supposed to know that. One time, a flight was rerouted and a lady called because she wasn't sure where her luggage was, after she was taken to the other airport by shuttle bus. I tried to help her locate it, but somehow she got extremely pissed off and started yelling at me, before ultimately hanging up. Then she called the other airport, didn't realize it was me again, so I continued checking for any information about her luggage. When I was finally able to tell her where her luggage was, she thanked me profusely and told me all about the awful customer service agent she had talked to when she called the other airport. Lol.
Remember back when I was the night manager of a mall store. Customer was getting all riled up because I wouldn't bend policy for her, and she demanded to see the manager. I had her follow me back to the store's employee area, telling her to wait as I scooted inside. After an awkward amount of time, I reemerged and introduced myself as the manager and kindly asked her to leave the premises.
Sometimes it’s the customer who’s rude not the employee… Years ago I was a retail store manager. The day before Halloween a customer came in giving one of my employees chit. I as politely as possible told the woman that she would need to leave the store if she continued to harass my employee. She left the store. On Halloween I dressed up but it was nothing that hid my face. This same customer came back in to the store. She walks up to me and starts telling me how rude the manager was to her the day before. I just went along with it and said it’s difficult getting good help these days. LOL.
It’s true that customer satisfaction is the priority for big companies, even when it’s over truth and reason. rbb Communications calls this the Age of Entitlement. It’s when customers feel entitled to dictate the conditions by which their issues will be resolved. Dissatisfied customers often will share their complaints on social media, which might devolve into a PR disaster no brand or company wants to find themselves in.
This is what makes it more and more difficult for employees to deal with people’s complaints. As demonstrated in our list, sometimes customers can seriously step over the line and voice demands that are not only ridiculous, but unreasonable as well. Therefore, a job where one has to deal with people is a true balancing act to keep the customer satisfied.
"We Had To Remake Her Latte Because She Wouldn't Leave, And She Had Like 15 Cars Behind Her"
Madam, making your drink stay hot forever would be illegal, as it requires breaking the laws of thermodynamics.
It amazes me that the customer could open her own door, let alone drive a car or use a computer. To be an adult and not understand that hot food and drink gets cold 🤯
Load More Replies...I genuinely don't understand how people like this exist, and go about their daily lives
How pathetic must your life be to think that's a win? I want to announce to the lowly employees that I'm so stupid I don't understand how drinks cool off, AND I'm so miserable, I'm going to make my ignorance somebody else's problem.
There's got to be something that's causing people to not have any basic human intelligence. Way too many events like this. Or are people really in competition to see how absurd they can be?
A consequence of there being more people is, unfortunately, that there are going to be more stupid people.
Load More Replies...She's lucky she didn't pull this at a McDonald's or she would've got her a*s whipped.
My Girlfriend Just Sent Me This. She Works In A Bakery
Been there. A customer wanted "the whole doughnut" - Not the hole, not a doughnut with a hole in it - a whole doughnut. And no, offering a free doughnut hole with their doughnut didn't get them to stop because if they paid for a doughnut that had a hole punched through it the "circle around the hole would still be missing" and they're paying for a whole doughnut. It was like, Mr. that's not how dough works, but what would I, the baker, know?
Give her a second cake and say she can have all the 69 she wants now...
"Well, mam, here - I put the 6 in Roman numerals." "Now it looks like a backwards four!"
Actually she could be right. I many fonts these two digits ARE differently shaped (I mean in exception for rotation).
#8: Is this story for real? I just about fell out of bed Laughing... for real!
Customer Was Upset That A Mattress Store Won't Help Them Move?
aw man, i was planning to go to a sheep farm in a few days, guess i won’t get any free cashmere sweaters :( disappointing customer service
Sounds like a really good idea. Cashmere comes from goats, not sheep.
Load More Replies...that's a long list of people you have to call to remove everything you have ever purchased ... the grocery store, the clothing store, electronics' store .... do you call the dr. who helped you have the baby to help move her too?
I wish that the doctor who delivered me would have helped me move.
Load More Replies...The damned grocery stores won't come and cook the food they sell you either.
Doing the dishes should also be their job, it's their food that made the plates dirty.
Load More Replies...Yesterday I bought a cup of coffee to take to work and it was empty when I arrived. Disappearing coffee.
When a person approaches you, it’s hard to tell whether they’re going to give you a hard time or not. That’s why it’s always helpful to know how to recognize a difficult customer. OpenPhone distinguishes four different types of rude customers: complainers, aggressors, indecisive folks and nitpickers.
Special Glass
Have a Corelle plate set my late wife and I bought 49 years ago when we first got married, still using daily and they have been dropped many times.
I have been clumsy all my life. So, after breaking numerous dishes and coffee cups over the years, I finally invested in a full set of Corelle a little over 20 years ago. My non-clumsy husband is the ONLY one who has ever broken one of the Corelle dishes (not long after we got married he put a cold plate down on a still-hot burner—-Cripes). I swear by Corelle because it is solid, and I am unable to break it.
Load More Replies...When I was a kid, our neighbor was a salesman for a company that made dishware. He handed my dad a cup and said "Here, this is unbreakable." My dad - as I knew he would - dropped the cup to the floor, where it shattered into a hundred pieces. "Hey," snapped the neighbor. "You're not supposed to drop it!"
Hell, even the most delicate paper thin porcelain is unbreakable if you don’t drop it. But dropping it is the prime test for claims of unbreakability.
Load More Replies...I have discovered if you use the same Corelle plate in the microwave over and over again, for years, it becomes brittle and breaks easily with any shock.
I would like to say this isn't me being dumb this is just something that happened. I bought an expensive saucepan. I used it. It was hot. I dropped the lid on the floor by accident and it shattered into zillions of pieces. I bought a cheap saucepan to replace it. Some time later. Same thing. Hot saucepan, drop lid on floor. No damage at all. Just goes to show that a brand name and a high price isn't always better.
All my Corelle and Pyrex is really old, but I wouldn't trade it for anything made today.
lets see if you are special too ... I'm going to punch you and if you don't bruise, you're special🙄
"Orange Juice Was Only Like $3 Or Something, But That's On Her. One Of The Friends She Was Sitting With Looked Super Embarrassed, But I Just Kinda Rolled With It"
No, she did not. That is an actual drink. 1990 graduate of Boston Bartender's School. We spent an entire class learning to make non-alcoholic cocktails including a Virgin Screwdriver, Virgin Mary, Shirley Temple and many more. A quick Google search will show you the recipe for it.
Load More Replies...In my country we have a saying that goes "If a person is riding a broomstick tell him : congratulations on your new horse", means don't argue or try to correct anyone, tell them and give them and tell them what they want , less headache
I don't drink and I would often go to the bar and order a virgin screwdriver. The bartender would say the same thing and I'd laugh and say "Yep, I'm the designated driver" (as I usually was because I don't drink. I'd usually get the OJ for free.
Did she expect non-alcoholic vodka? That sort of thing has become quite popular in Australia
To be fair (and I know it's a long shot) plenty of places have mocktails now. It's possible she thought there was a mocktail screwdriver.
Part of me wants to walk into a bar where a friend works and ask for a virgin Negroni. I’d only do this since I know my friend has a good sense of humor and would make a regular one and just say that it’s a virgin one just to confuse the other bartenders. For reference, a Negroni has three ingredients and they are all alcohol
When I was early pregnant, I went out to a bar with my friends, who didn't know. I told the bartender that if anyone bought me a drink, which I would say I wanted a screwdriver, to just make it plain OJ and charge them whatever he wanted. 😁
The Customer Rolled In Asking Why The Rear Shocks Were So Low. Needs New Shocks?
Last autumn my car suddenly started making a horrendous noise in one of the wheels. I was afraid to even drive it to the repair shop, so I had it towed. Turned out a squirrel had hidden a walnut in the wheel. The repair slip said, "Inspected wheel, walnut in wheel, removed walnut. Labor: 15 minutes." Mechanics were all laughing when I picked the car up. I would have been laughing, too, except that damn squirrel ended up costing me almost $100!
Accelerator you mean? 10 bags of 60lbs cement, that around 4 person loaded in the trunk! :D
Complainers can never be fully satisfied, whether they think they’re not given a thorough explanation or had to wait too long to get a response. Customer support experts advise to engage complainers by thanking them and letting them know you understand their frustration. Also, asking questions to find out more about their problem lets them know the employee really cares.
Did These People Not Know What Decaf Was Or Something?
Well, in Italian 'latte' means milk, so she's not totally wrong...
Had a customer at restaurant I work ask for a side of jalapenos two days ago. Gave her a ramekin of sliced, fresh jalapenos. She said "these are peppers, I wanted jalapenos". My mind was blown. She was expecting the sliced, circular ones from a jar I'm assuming. But, she repeated that a few times and it was really funny to me.
In Spain, we call the coffee ordered by this customer without knowing it "manchado", which is basically milk with a few drops of espresso.
No!!! She said she didn't WANT espresso! UGH you workers are so RUDE and DUMB she's taking her business elsewhere! /s
Load More Replies...I used to order a pumpkin spice latte at Starbucks, then one day they said I can order a steamed milk with pumpkin spice added and it's half the price!
This is at least a little bit on coffee shops for expecting everyone to know what their coffee lingo means. I didn't know the ingredients for a latte until now. Granted, I've never been a coffee drinker and the only drink I ordered at Starbucks was the hot chocolate.
In a sense, she might not know a bunch about coffee. I mean, it’s not like she had the Caffeine Encyclopedia at home.
Customer Said Her Husband Patched The Tire, But It Keeps Leaking Air
Imagine that. There's something duct tape doesn't fix.
Just imagine a tire driving down the road with duct tape on it. The duct tape hasn't come off, tore apart, or even gotten any dirt on it. This is either the best duct tape, or another stupid post that didn't happen.
notice the husband didn't take the car in. He must be friends the person with the concrete in the trunk.
Some People Are Really Something Else
You can't reasonably expect them to know it would have milk in it. It's not like it's in the na.... oh, nevermind.
If they're going to put milk in it, they might as well just call it a milksha... Ah. Right.
Load More Replies...I assume they meant butter, milk, etc. but they might not know how it’s made.
Load More Replies...In this situation, you leave out the milk and then shake the customer vigorously.
Maybe she was thinking of an egg cream, which contains zero eggs. So by her logic, a milkshake shouldn’t contain milk. Just kidding, she’s an idiot.
No eggs, and no cream either. A properly-made egg cream is a delight, but you really have to have the balance of milk, syrup, and seltzer just right.
Load More Replies...Next she'll complain about how it brought so many boys to the yard.
Aggressors, on the other hand, most of the time need some simple empathy. Although they may start hurling insults and threats, their anger most likely comes from a different angle, not the issue at hand.
It’s very unlikely that the customer is angry at the employee personally, so it’s crucial to not take things personally. The best strategy to deal with an angry customer is to kill them with kindness. Empathize, apologize and offer them a discount or a refund for their previous bad experience.
Customers Be Like
No I always bleach my hair blonde and go by Karen and demand to speak to a manager
Load More Replies...This is often more polite than stupid. They can be making sure you're not off shift or on break and it sounds less stupid than asking "are you working?" Plus I've seen people wearing another workplace's uniform or similar colors while shopping who get asked for help.
My husband's job requires him to wear dress pants, a shirt and tie. One day after work, he walked into the grocery store to pick up a few things. As he was looking at the different items on the self, an elderly woman walked up to him and said, "Excuse me...Where is your bathroom?" Without skipping a beat, my husband looked at her and said, "First door past my bedroom." This has happened more than once.
Or on the flip side when someone comes up to u while ur shopping and asks if u work there...like yea I come to work in plain clothes and go shopping all day..tf is wrong w u??
Last year for Halloween I didn't dress up at work. I wore my vest at Walmart and told everyone my costume was a underpaid retail associate
I would occasionally get asked that when I was wearing my postal clerk uniform when I stopped at the grocery store on my way home. (I don't think the people at this particular store even wore uniforms, just a smock or apron over their own clothes.)
Customer Bought Wheels And Tires Online, After Advising Multiple Times That The Tires Are Too Small For His SUV He Insisted For Us To Put Them On
That's when you invoke right to refuse service. When you become liable for safety and you know it's unsafe...you don't.
Right? Just say, "Sorry, man. It's not safe and we won't do it. Sorry, bye."
Load More Replies...Well, at least he's not trying to compensate for anything.
I hope you had him sign something acknowledging the advisement cause you know he will try to blame you when sh*t goes wrong.
I would’ve said, “We can’t legally install those for you. I suggest you don't install them either, if you’re not looking forward to certain death. Goodbye.”
If anything this would actually be safer. It lowers the center of gravity, and decreases vehicle speed.
Load More Replies...The Escalation Is Real
This can't be the reason why there are occasionally no baskets... can it?!?
"I am an extremely tired mom & I didn't realize i took all of them"
Load More Replies...Indecisive customers are not as extreme to deal with. Their biggest fault is that they hold up the line with their inability to make up their minds. It’s not so much that they’re difficult, but they can be the catalyst to other difficult customers.
In this case, it’s important to help the person make a decision, and be polite about it. Don’t be afraid to nudge them in one direction or another – they’re likely self-conscious about their indecisiveness too.
Customer States: "Hissing And Rattling Noise From Under The Hood"
Customer States Driver Seat Will Not Move Forward Or Backwards. I Wonder Why
I wonder what the inside of their home looks like...
Load More Replies...I cannot imagine the smell that would hit as you opened the door...🤢🤢. Also very confused about how they can even drive. The amount of empty packs around the pedals would impede driving, and prevent braking.
I know! Being a Brit, I first thought it was the passenger side. I feel sorry for anyone driving on the same road as this car. Flipping heck!
Load More Replies...Do they just sit in their car all day smoking and eating Whopper meals???
They probably spend their lunch break in their car. So that's weeks/months' worth of trash. Yuck.
Load More Replies...And I was embarrassed because my dash was kinda dusty the other day when I gave a coworker a ride.
French Onion Soup With No French Please
I'd assume they meant to strain out the onions to leave the broth.
Load More Replies...I love the broth (and cheese and bread, of course) but I don't like the texture of onions. I'd order it this way if it wasn't so absurdly embarrassing!
I was thinking that. It would surely still taste like French onion soup but without the onion slices in it. I’ve never ordered it because I’m not a fan of onions - diced small or adding flavour to a sauce is fine, but French onion soup it too much onion.
Load More Replies...Maybe they just like the flavour but don't like the texture of onions.
The fourth type, the nitpicker, is similar to the complainer. They will always find something wrong with the service they’ve been given. When their requests are unreasonable, offer to call your supervisor or give them credit. Also, don’t dilly-dally with nitpickers – the sooner their issue is resolved, the less complaints you’ll hear.
Customer Refused All 4 Tires On A Rainy Day, She Also Had To Sign A Waiver Before Releasing The Car
In France they just would have kept the car and add parking fees, and in case of trouble they'd have called the police
In the UK they would not release the car until new tyres on, car has to leave the garage legally road worthy
Load More Replies...I don't know much about cars, but I'm under the impression that one isn't supposed to see one's reflection in the tire.
I'd call the police and when the driver pulls out on to the public highway, they can pull her over and fine her.
Some shops do exactly that. One person does paperwork while another calls the police.
Load More Replies...That's when you bring them inside to have a thorough instructional talk with the customer while having another worker phone the police to let them know what's going on. This person WILL end up killing themselves or someone innocent by being allowed to drive off the lot like that. The keys shouldn't be handed over either. I'm sure a police officer worth their pork and beans would 100% side with the mechanic(s)/tire changing dudes.
I understand there's nothing the company can do to force a customer to not do this....but I wish there was.
Here in my state in the US at least, they can keep your car if they deem it unsafe to drive. Had it happen once, I didn't realize how bad my tires were. I had taken it to a mechanic for another issue. They kept it until I arranged new tires.
Load More Replies...That's the smoothest tire I've ever seen without wire showing. My goodness.
its duct tape. edit -nope its not. I saved this comment on the wrong post. Its meant for a post a few up.
Load More Replies...Customers Thinks You're An Octopus
to be fair--you usually bring the coffee before the dessert, if you have to make multiple trips.
It is a superpower being able to carry a bunch of dishes at once
South African here, where milk is milk and cream is cream. Gave a visiting American customer his tea - teapot in one hand and cup and saucer in the other. I'd left the milk on the counter to give to him separately as his table was right next to the counter. He immediately asked where the cream was. That's what I then gave him. I was mightly confused when he complained
Customer States ABS/ESC And Front Radar Lights On
I hope the customer has car seats for her litter.
Well, it's official. The rules say you must let the cute family use the car as a home and you must buy another car. Them's the rules.
It might seem that a lot of the aforementioned strategies require employees to fulfill any demand the customer makes, but that’s simply not true. It’s important to treat every customer equally, whether they’re being rude or not. Experts advise not to make exceptions for unreasonable customers. It’s important to stick to the policies, and the policies should put the customer first.
I Think They Have An Apple Phone. Not Sure Tho, I'm Getting Mixed Signals
Could have been an older customer that wasn't that knowledgeable. I don't even know what model I have.
True. My mother is 78 and would have no idea what model iPhone she has XD My sister bought it for her. OP could have walked the customer through how to find OUT what model iPhone they have: Settings > General > About
Load More Replies...This is why you explain what you want to know. A simple 12, 13, 14 or 15 would have helped.
I get they're trying to be funny, but at some point you have to accept that you should reword the question.
Could have been my Grandma. She once yelled at Google to call 911 and send an ambulance. She's okay now, but older people get confused about technology. We will, too, some day.
I used to be pretty good with tech but I've found the last ten years I'm struggling to keep up now (52)
Load More Replies...After the second time wouldn't you just direct the person to settings? I mean, clearly, the customer doesn't know. Hey customer, you can find the information in settings, let me walk you through it.
sometimes I forget .... and I have to look. Luckily, it is in the settings.
I honestly don't know which model phone, computer, or TV I own, but I keep records. Weird thing, but I access those records before calling the tech department. Call me silly.
This reminds me of that scene in Mrs. Doubtfire where he keeps repeating, "I am job." with more intensity until she says the position as been filled and hangs up.
"It Was A Woman, And It Took Everything In Me To Not Walk Off"
I guess it was the customer of previous post (who didn't know the difference between straight and curly fries)
They could have meant "difference in price" maybe?
Load More Replies...This isn't so off. Bone-In wings are chicken wing sections. Boneless chicken wings are processed pieces of a mix of chicken.
Thx, I'm from a non English speaking country, didn't know what a bone-in means
Load More Replies...To my defense I must admit that I asked what's the difference between cake with fruit and without fruit once. The reason was that as a tourist and not native English speaker I didn't understand the local accent (it was in Scotland).
This SLJ meme usually come with the text “stares motherfuckerly”. That would’ve made it perfect fir this scenario.
Food Service
I would tell her ... wow, brilliant idea. You should be our manager.
Climb high enough up the corporate chain and she is the boss
Load More Replies...I guess liquid math isn't quite the same as regular math where they come from.
Super easy, hand her a gallon of lemonade and the jug and ask for a demonstration
An important thing to remember is that both customers and employees are people. Both can have good days and bad days. There are things that should not be tolerated, like threats of violence and similar inappropriate behavior. Also, give your future customers more credit. Even if one difficult customer leaves a bad review, others are sophisticated enough to understand when someone is being entitled.
Part Of My Job Is Processing Items That Were Returned As "Defective" Before They Get Sent Back To The Warehouse. Came Across This Absolute Gem
You'd be laughed out of the shop if you tried this here in Germany. I never thought I'd prefer our customer service to the American version sometimes :)
Most American shops would do the same...whatever Manager allowed this should be fired 🤦🏻♂️
Load More Replies...I'd say I'm surprised but I had worked customer service at a grocery store for 10 years and peopleare insane. Had someone return suppositories because they didn't work. Yup. You read that correctly. I made the manager handle that return.
probably found them difficult to swallow 😆😆😆...oh you'd be surprised,some do not know what end to stick them
Load More Replies...Working the service desk at Publix, I had someone who purchased $200 worth of fresh meat in the cheap Saran wrap we used, freeze it without wrapping it better, and return it a year later because it was freezer burnt. And the manager told me to take it
People return things for whack reasons. For several years I was the maintenance person for a local food charity. I fixed the freezers or the gate or whatever needed doing. Most of our donations were food products from grocery stores but from time to time we got a batch of hardware from a large local hardware store. So part of what I would do is pickup the load and sort through it to weed out the scrap metal and absolute trash from the 'keepers'. All volunteer work but I got to keep an item from each batch for doing the pickup run and sorting. Two items that come to mind - a Fiskers folding pruning saw returned because "hard to open and close". Which it is - IF you don't press the release button on the handle. Also a nice pair of PVC/Pex pipe cutters with ratcheting blade mechanism. I think they thought the blade doesn't release. It works fine - just a bit different in that you have to go all the way to closed to get it to release. Other examples but no room here.
It's a paint brush that is it's purpose. The customer is not stupid he was brilliant. The employee behind the return desk is the stupid one.
What Was The Customer Complaint Again?
"The customer states car should "vroom vroom" instead of "tick tick tick tick tick"."
But that's what clockwork cars sound like. If you want vroom vroom buy a LEGO car.
Honestly my mechanic says he can usually guess what's wrong with the car if the customer can accurately describe the noise it's making.
Tick tick tick often means bad lifters....from experience.
Load More Replies...Ha! My car has a non dangerous to life fault which makes it go tick tick tick tick. We take it to the mechanic and he makes it go vroom until tick tick starts up again and so we go on. It’s lasted ten years so far
This was already used in a very successful ad campaign, Midas? Maybe this is where they got their idea!
I'm no car expert... But that sounds like the alternater or a flat battery 😂
An Actual "Key" Supplied By A Customer
Hey! I have an '84 Caprice Classic that's pretty awesome! 🤣
Load More Replies...ROFL my 2nd car was like this. needed the screwdriver to start it, had to get in from the passenger side. Forklift holes on the drivers side. Thing cost me $75 and it ran amazingly for the 4 or 5 years I owned it. That was back in 1998 when I got it. IIRC it was an '86 or '87 Honda. I forgot all about that car til i saw the screwdriver key here LOOOOOOOOOOOOL
Funny story that's how my friends mom started her car. She would leave the screwdriver in the car hoping someone would steal it. She came out one day and while the car was still there someone had stolen screwdriver. Lol. She was so pissed. 🤣
Let’s hope none of us end up being immortalized in similar pictures to the ones we have here on our list. Confused customers are somewhat of a tradition here at Bored Panda. Let this list be not only a source of entertainment, but educational as well. And if you’re looking for more stories where customers say silly things, don’t fret – we’ve got you covered!
Who Knows
One is made from straight potatoes and the other is made from curly potatoes. Would you like some milk from a brown cow to go with it?
Curly fries are processed potato meal extruded into that shape, blanched, and frozen. Straight fries are cut from the potato, blanched, and frozen.
I Get A Customer Like This Once A Week
After I was released, I had trouble finding housing. I spent some time in a motel. My friend came to see me. I told her I was in room 5, and I'd opened the door so she could just come in. She didn't come, and finally I called her back. She went to the motel next door, and was waiting in the unlocked room 5 for me. She'd turned off the TV and straightened up the kitchenette. I wonder what the people in that room 5 thought when they got back to their room.
They are hiding in the bathroom waiting for the intruder to leave.
Load More Replies...On a similar note I have detailed directions to my place that are easy to follow but every once and awhile Uber asks me to update directions. Hey uber, how about you have your driver read them?
We've been on the receiving end of those wrong orders multiple times. There are North and South street addresses in my town.
we have NE, NW, SE, SW depending on the direction you are from an arbitrary intersection (apparently was the main intersection 100+ years ago)
Load More Replies...The customer put the wrong address in the app when ordering.
Load More Replies...Well that random guest just got a free meal they delivered to the address ordered
Our last order with Skip the Dishes (truly the last as in final, never again for a very long time at least) resulted in 30 min on with customer service because we did not receive the order. “There is a delivery photo; check your hallway, maybe the main door, look on another floor…” We kept repeating the same statement: “that photo is not our building. We have never seen that carpet.” No idea what building he went to, but someone, somewhere, found a big ol’ bag of dinner on their doorstep.
Customer Asked If We Can Fix This
Duct tape and a whole load of imagination on the part of the customer trying to make a call on that phone. Then again, it looks like the phone might’ve saved them from getting shot.
Load More Replies...Mechanic Mate Just Shared This Photo Of A Client's Car. The Client Claimed His Leg Got Sore, So Instead, He Used His Hand To Accelerate
If your leg gets sore from pushing on the accelerator, you’re in no condition to be driving a car
Yeah, that's why I don't drive- injured my knee playing sport as a teenager and got told to just walk it off. Driving somehow makes it both numb and extremely painful within minutes of getting behind the wheel and I feel like a danger to myself and everyone else on the road
Load More Replies...I have hand controls for accelerator and brake. I promise this is not how they work.
Illegal modifications like that instantly make any insurance they (may) have null and void and could very well end in a dangerous driving charge...
I kind of get this. One car I had over the years had a pretty stiff spring on the gas pedal and on long trips my foot DID get tired. I never tried this solution but on really long drives I would kind of wedge my foot sideways (not as bad as it sounds) to put the pressure on different muscles. And no, it didn't have cruise control. It was an old POS car back in the 80s
My accelerator cable snapped a few miles from home and I came to a rolling stop. I yelled over to a group of guys watching that I need a metal cable, which they dutifully dug up for me. We made the attachment under the hood, which I manipulated from the other end - by hand. Got me home where I fixed it the next day.
Customer Microwaved Her Phone For 20 Seconds. It Still Functioned Except For The Bottom Navigation Buttons
Allegedly some years ago their was a trend of spoof posts claiming that you could charge your phone by putting it in a microwave.
Load More Replies...That person is lucky they didn't cause a fire! Batteries explode, and even metal in a microwave can start a fire...
Customer Said His Phone Wasn't Charging Properly As The Battery Was Too Cold. He Thought "Warming" It On A Toaster Was A Good Idea
I can’t tell you the number of facepalms I have done while reading this article.
Looks like a one piece body suit complete with shoulder straps, a lined belt, nice curve and some big balls between the legs. PARADOLIA IS AMAZING.
I think it looks like a human body. It clearly goes in at the hips, out at the waist and the bottom splits into two legs.
Load More Replies...Did he stuff it INTO the toaster? Putting it just on top would have never done such a damage
If you leave it just on top for 3-5 mins, it happens... I warm my butter knife on top of the toaster, it only needs a few seconds
Load More Replies...Looks like someone tried to make a digital version of the necronomicon
Good idea, very bad execution. Wile E Coyote had some great ideas, the execution is what did him in. 🤣🤣
Donations
Heck, a few more tips like that, you'll be able to put avocado on your toast.
Load More Replies...It's the gift of time and energy. We don't do penny's here but I did have a customer just standing there watching me go through every stash while I couldn't find a 5 cent coin to return to them, even after I told them we seemed to be all out. Might have found some loose cents in the end that they could use in limited stores.
Customer Marked The Tiles She Wanted To Be Removed
That was my question too. Different color tiles? 🤔
Load More Replies...At a certain point, a sane person sould realize that the task is pointless.
That's not how this works. That's not how any of this works!
I remember that commercial, sort of. Something about insurance and Candy Crush?
Load More Replies...Looks more like they were tweaking.
Load More Replies...(Salesman) 'in a severly condescending tone' How about we just rip up the whole damn floor, remove that damn voodoo floor pattern and replace it with somenice soothing pattern
I Know Customers Can Get Mad At Being Charged For Extra Sauces, But This Lady Got Like +20 Sauces And Was Surprised To Be Charged A Few Extra Bucks For Them
I think she's having a party and doesn't want to buy her own dips.
Load More Replies...See, this is different than getting charged for extra sauce at like McDonald's or something. This place actually puts work into their sauces. Probably makes them themselves, packages them in the little cups and probably had a finite amount each night. I get getting charged extra for those. But if I want one sauce per 2 nuggets in my 20 piece, no one in the whole store is gonna have to make any extra. Worse they'll have to do is open a new case up.
Guess she doesn’t know she can buy those sauces at the grocery store—-or order them online—-for a lot less $$$.
At the Teriyaki restaurant I worked at we made our own sauces including the sweet and sour. Which is not to say you can't order good sauces but our Teriyaki was much better than anything I've had bottled. Maybe I'm imagining it but it looks like this is possibly sauce at an Asian restaurant. We made the dressing for the little salad too.
Load More Replies...It depends. I get mad at any place that charges for standard sauce in standard amounts. Take burger king. A large fries is two sauces, a burger is one. So for ketchup or bbq sauce, that's a cost of doing business. Now if I order fries and ask for 10 sauces, that's okay to say no to. But since sauces need to cost more, like tzatziki or hummus. So I'm okay with just getting one and having to pay for more. What gets me is that some places I'll place a $100 order for my family and ask for 3 sauces and they charge 50 cents each. Then that's just being cheap, and I'll pay it, but I won't be back.
Maybe she saw some money saving youtube video about restocking your fridge with free condiments. Abusers are the reason they are often no longer free. When I was young, nobody charged you for this stuff because most human beings would be embarrassed as hell to ask for this kind of quantity. People took what they were actually going to use for the meal they were purchasing. Meanwhile Taco Bell used to be in some parallel opposite universe. I would ask for TWO hot sauce packets to go with my tacos at the drive through and they would throw 15-20 of them in the bag.
You May Not Believe It, But Someone Requested Cash Back
I bet there are still many customers who don't read that. Every text should be like human-sized led display with obnoxious colors, blinking lights and voiceovers for someone to notice them (and probably not even then).
And there would still be people that don’t see it. People don’t read
Load More Replies...If there are "no cash payments", why does it have a slot labelled "coins only", and why is it illuminated?
Or is that where you put your coupons after you scan them?
Load More Replies...You have no idea how many people are functionally illiterate in this country. They cannot read. The statistics are sad..
I knew a guy who installed automatic teller machines. To test them before 'opening' them, they'd fill them with blank banknote substitutes, and run a lot of transactions through them. They went to lunch, leaving the still-under-test ATM behind a plywood screen and a barrier of stanchions and barrier tape, and large signs advising 'ATM NOT IN SERVICE' and directing customers to the bank and alternative ATMS. They came back to find that the bank had received complaints from customers (who'd crossed the barriers, ignored the signs, and removed the plywood screens that 'the ATM was only issuing blank paper'.
The Struggle
This was a fairly common question at restaurants I worked at a border state in the southern US....apparently in some Spanish speaking countries, limes are called limónes and lemons are called limas. Which is backwards from what you'd think it would be....hence the frequency of this seemingly silly question.
Other languages vary as well. In French a lime is literally called a green lemon (citron vert).
Load More Replies...But, I don't understand. Where they asking for a lime or an unripe lemon? These are two different fruit. Some people ask for unripe fruit so that it can ripen at home...
Good question! I didn't even think of it that way. Although a quick Google has yielded the information that lemons don't really ripen off the tree, although I guess someone could want a green lemon for some purpose🤷♀️
Load More Replies...In french lemon is citron, and limes is citron vert. I guess in other languages too
My grandma had a lemon grove in southern AZ. Lemons are picked green then gassed at the packing facility to turn them yellow.Same with most other citrus.
In Mexico, at least my part, lemons (limones) are green. Limes (limas) are similar, but fairly easily distinguishable. Very ripe limes are yellow..
Tech Repair Client Did This To "Combat Overheating"
Did he/she even check the copper pipe/s to see if it was inadequate for the job? I've come across quite a few laptops in my lifetime that have that specific issue and have had to replace them with larger (if enough room) pipes (filled with coolant) due to overheating. Hopefully, the Tech took the lid off first, before drilling, btw, lol.
Although the OP made a tech inference, it's very likely there was no tech involved here...
Load More Replies...Customer Drove This All The Way From Mexico Because He Was Told Not To Pull Over Out There
I once drove on a flat and absolutely demolished my tire because I was in a sketchy neighborhood in the middle of the night when it popped. I drove to a well lit gas station in a more populated area and I'm not sorry.
Load More Replies...puffy sidewalls always creep me out, mostly because the tire can rupture at any time.
Tires are made of multiple layers of material. Damage or a manufacturing defect has caused the pressure-containing layer of the tire to fail and the air has leaked into the protective layers outside of the steel belting
Load More Replies...To be fair I'd be driving on rims before I willingly stop on the side of the road in Mexico.
I get the tire... but I also get the driver's position on this one. I would probably take my chances with the tire vs the cartels too.
This Came In For A Safety Inspection
Ohh ... that 's a Pinterest tab on how to redo your air bag .... wonder if they included glitter on the airbag ... that way, every crash brings a smile to your face 😊
You mean Every crash knocks the smile out of your face
Load More Replies...Meanwhile, in Texas we no longer have to do inspections (though we still pay the fee). I'm honestly scared about what the results will be.
Well, it's better than the claymore airbag, where some ditz glued crystals to it
Wll, at least it's on a brand of car I would expect it to be on.
Chipotle Customers Don't Know What's A Bay Leaf
Yes, it is. Should be pleased to see that they're apparently cooking things from scratch.
Load More Replies...and yet one, or a piece of one, always gets through
Load More Replies...yep...a generation fed only on burgers fries and pizza, chicken nuggets and doner kebab will do that
Load More Replies...Well, this is understandable. People who don't cook aren't going to know what this is. I only know what it is because my mom made her own spaghetti sauce. It def should have been taken out though. It's a chocking hazard.
No, it is not a choking hazard. No way you could get that in your mouth by accident, let alone try to swallow it.
Load More Replies...Straight up bay leaf. I used to think that our elementary school made their spaghetti outside cuz there was always leaves in it lol
"You can use bay leaves to repel flies, moths, mice, earwigs and roaches..." - newquaygardencentre.co.uk
Customer Is Complaining About A Funny Smell Coming From The Car. I Wonder What It Could Be
Some poor squirrel or chipmunk has lost all of its savings on this faithful day
I saw one on facebook recently filled with walnuts after being unused for a week. They relocated them to a pile nearby to try and make it up to the squirrel for disturbing them
Christmas is coming, guys. "Chestnuts roasting on an open Fiero, ..."
Mechanics know who lives in the country. My mom, who lives in the country, always has s**t under her hood and, it's garage kept.
So true my rav 4 is a constant battle to keep mice from moving into the blower motor😡
Load More Replies...Some squirrel is saying to Mrs Squirrel "Seriously honey, It was right here in a big metal box"
Customer Was Annoyed That We Refused To Recover Their Lost Data
Have to send that to the experts at the FBI to try to recover data from it.
Independent recovery services exist, but even if the platters aren't broken, expect to pay at least five figures. With damage like this, it'll cost decidedly more!
Load More Replies...That is not dvd. I guess it is a crushed hdd, and I am curious to know how it happened.
Load More Replies...If is still possible. It'll cost a few thousand dollars, but I've seen that recovered! That's why you need to shred your disks! Or just don't throw them away. I take the actual platter out and toss the drive. One day I'll need to get around to paying to shred them all.
It's not easy, but other than sectors right where the breaks are the data can be recovered .Of course somebody has to *really* want the data, so I'd suggest giving it to Marjorie three toes and telling her it's from Hunter's laptop.
This Customer Replaced Their Passenger Seat With A Shopping Cart
This person is so lucky that they don't have to subject their car to an MOT 😂
That would probably pass an MOT as long as it was bolted down... and you did not put children in it!
Load More Replies...How do you know it was stolen? I have a nice chrome shopping cart, it's from a store that doesn't exist anymore. Out of business.
Load More Replies...when a friend of mine lent me his Spyder for a week while my car was getting a new interior done, he had his passenger seat getting reupholstered too so we had a sand chair there... the guard at March AFB did a double-take as we went thru but didn't follow us. Still laughing at not dying.
Customer States That He Accidentally Discharged Firearm While Exiting The Vehicle
Idk why you got downvoted. Doesn't matter if it was an accident or on purpose, it *was* a stupid person with a gun. And they could have *kìlled* someone. Wish i could upvote you more.
Load More Replies...My brother-the-cop actually got his holster fouled by a strap and shot a hole through the floor of his cop car. Had to make an embarrassing "incident" report about it.
He tried to murder his own car?!?! So he’s out one of those “good guys with a gun” that the second amendment nutjobs keep baying about?
So...he was climbing out of his car with a loaded pistol in his hand and his finger on the trigger. Got to wonder what he had planned.
Customer: "I Don't Know Why My Car Has No Power"
The one on the right is the engine air filter ... That poor engine was getting sufocated :D
Load More Replies...Technician shows filter to customer, "You really should change your air filter." Customer says, "NO, that's too expensive! You're just trying to SCAM me and sell me something I don't NEED! Put it back!"
I tell most people that a decent intake filter pays for itself with better mpg.
Load More Replies...Struggling for breath(noun) or struggling to breathe (verb)... Like sitting in the bath and going to bathe... 🙂
Load More Replies...if the rest of the engine looks like those.... does she NEVER take it in for service?
The Customer Complained About The Printer Not Working Even Though He Plugged It In. This Picture Was Sent In Our WhatsApp Group After My Colleague Went To Check
Customer Says He Wants His Exhaust On The Side
I'm sure when it rains, the water going down the exhaust will help keep the engine cooler
I Told A Customer It Wouldn't Work, But She Insisted. When She Saw It, She Said Nothing And Left
I'm assuming she wanted to copy what was on her screen and instead of a screenshot she did this
This actually works, but not with every display and not as good as one wants.
I work in a paint store. At least once a week, a customer wants us to scan a color from their phone tp match it.
I've Been Thinking About This Interaction For Approximately Seven Days Straight
I eat fish sometimes and I avoid all disposable plastics, apparently I'm dumb
As long as you dont blame the employees for putting probably required plastic straws in your drinks
Load More Replies...Obviously yelling is a bad response but the reason was perfectly... well, reasonable. Plastic gets into the ocean, gets eaten by fish, then we eat the fish that are full of plastic (or the fish just die from eating too much plastic). Plastic straws are now banned in many countries for this very reason.
Agreed. I wish they would ask before putting them in the glass. I don't use them unless absolutely necessary. Also, I've seen some places using pasta straws, which would be bad for me because I'm Celiac. Same when they give you a complimentary cookie with a coffee, but they put it on the spoon, which means I have something I can't eat and also a spoon I can't use.
Load More Replies...Guy flipped out because you push the red button to run a card without the pin instead of the green button on our machines (the instructions on the screen say to hit the red). He reamed me out, then demanded a manager, who he also reamed and told that they needed to change it to green. He came back a week later and flipped out again because it hadn't been changed.
Customer Wants Remaining Oil Back
I think this might be more of a case of the mechanic being a doofus more than the customer being a jerk. If the customer paid for the full bottle's worth of oil that was given to the person changing their oil then they should be entitled to the remaining oil as well as the bottle it came in. The mechanic is just being a petty d*ck by putting it into a ziplock bag.
Customer put in a complaint that we wouldn’t fetch the slippers she ordered into store for her. Why? The building was ON FIRE. A heater above the door had malfunctioned and two fire engines had closed the WHOLE STREET outside. She demanded a manager go and and get them as she had come in the bus especially to pick them up. We did not go in and get them for obvious reasons. Some days I hate people!
Let's see. There was the guy that was allergic to the froth on milk. The girl that ordered beer battered fish and complained that it was beer battered. The homophobics that didn't realize I wasn't gay. The guy that threw a fit and demanded to sit at a dirty table, then was mad that the table was dirty. Sigh.
I was young, a cashier at Kmart. This woman went through my line with glucose test strips and a coupon. I'd wasn't familiar with them, and was surprised by the high price. I said something about how I had no idea those were so expensive. She suddenly demands, "What did you just say?" I told her I was just commenting on the price of the strips and good thing she had a good coupon. She says, "That isn't what you said." She continues to berate me while I finish ringing her up and then demands the manager. He comes up and she proceeds to tell him all these terrible rude things I had said and names I had called her. I am crying at this point (I cry when I'm angry). Manager tells me to go to the break room. Customer smirks, looking pleased with herself. Joke was on her. She'd paid with a check. I had her address and phone number. I may or may not have TP'd her house once or twice.
Bookseller. I have TWICE been asked if I have that book they saw last week, it was rectangular.
I once worked at s gas station. My dumbest customers: A) called me to ask if putting gas in his diesel vehicle was bad. He was really happy during our whole conservation, while I was frantic. B) Some broke guy asked me if I could take back some gasoline out of his car, so the bill wouln't be over 5 Euro C) Some guys that tried to convince me that I shoud accept some foreign currency as payment 🤦 D) the biggest d***s of all time!!! People who tried to remove spilled diesel /gasoline by pouring water on it!!! 🤦🤦🤦🤦 The employees had some special detergent for gas / diesel on hand, but by dding water it all became a shitshow
Gary Delaney: I accidentally filled the Escort with diesel. She died...
Load More Replies...A customer was furious at me once because he wanted to recreate a photo he took a year ago. This time the sun had melted snowfall on one side but not the other (shadow of building)... At first I hesitated to laugh, then realised he was actually being serious, asking me what I was going to do about it. AND I KID YOU NOT - I had to explain that the sun moves across the sky. In the most serious non condescending way that I could muster up. 😐 My mind was blown.
This is a really really out of place question but something made me think of it here: apparently in America u guys have a shop called "fresh & easy" which is just another name for Tescos. Pls confirm or deny dear Americans
Not anymore. Yes, they were a subsidiary of Tesco but they went out of business in 2013, maybe a bit later. Somewhere around there. They had a short life here because I think the first one opened in 2007. We had several in our area and it was my favorite grocery store. I was sad to see them go. But there aren't any Fresh & Easy stores anywhere anymore.
Load More Replies...It is comforting though, to know that stupid customers are everywhere, inflicting their mind boggling idiocy on everyone in retail and service industries all over the world.
Customer put in a complaint that we wouldn’t fetch the slippers she ordered into store for her. Why? The building was ON FIRE. A heater above the door had malfunctioned and two fire engines had closed the WHOLE STREET outside. She demanded a manager go and and get them as she had come in the bus especially to pick them up. We did not go in and get them for obvious reasons. Some days I hate people!
Let's see. There was the guy that was allergic to the froth on milk. The girl that ordered beer battered fish and complained that it was beer battered. The homophobics that didn't realize I wasn't gay. The guy that threw a fit and demanded to sit at a dirty table, then was mad that the table was dirty. Sigh.
I was young, a cashier at Kmart. This woman went through my line with glucose test strips and a coupon. I'd wasn't familiar with them, and was surprised by the high price. I said something about how I had no idea those were so expensive. She suddenly demands, "What did you just say?" I told her I was just commenting on the price of the strips and good thing she had a good coupon. She says, "That isn't what you said." She continues to berate me while I finish ringing her up and then demands the manager. He comes up and she proceeds to tell him all these terrible rude things I had said and names I had called her. I am crying at this point (I cry when I'm angry). Manager tells me to go to the break room. Customer smirks, looking pleased with herself. Joke was on her. She'd paid with a check. I had her address and phone number. I may or may not have TP'd her house once or twice.
Bookseller. I have TWICE been asked if I have that book they saw last week, it was rectangular.
I once worked at s gas station. My dumbest customers: A) called me to ask if putting gas in his diesel vehicle was bad. He was really happy during our whole conservation, while I was frantic. B) Some broke guy asked me if I could take back some gasoline out of his car, so the bill wouln't be over 5 Euro C) Some guys that tried to convince me that I shoud accept some foreign currency as payment 🤦 D) the biggest d***s of all time!!! People who tried to remove spilled diesel /gasoline by pouring water on it!!! 🤦🤦🤦🤦 The employees had some special detergent for gas / diesel on hand, but by dding water it all became a shitshow
Gary Delaney: I accidentally filled the Escort with diesel. She died...
Load More Replies...A customer was furious at me once because he wanted to recreate a photo he took a year ago. This time the sun had melted snowfall on one side but not the other (shadow of building)... At first I hesitated to laugh, then realised he was actually being serious, asking me what I was going to do about it. AND I KID YOU NOT - I had to explain that the sun moves across the sky. In the most serious non condescending way that I could muster up. 😐 My mind was blown.
This is a really really out of place question but something made me think of it here: apparently in America u guys have a shop called "fresh & easy" which is just another name for Tescos. Pls confirm or deny dear Americans
Not anymore. Yes, they were a subsidiary of Tesco but they went out of business in 2013, maybe a bit later. Somewhere around there. They had a short life here because I think the first one opened in 2007. We had several in our area and it was my favorite grocery store. I was sad to see them go. But there aren't any Fresh & Easy stores anywhere anymore.
Load More Replies...It is comforting though, to know that stupid customers are everywhere, inflicting their mind boggling idiocy on everyone in retail and service industries all over the world.
