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More and more people are beginning to think that Airbnb is bad. The company markets itself as a way to connect guests with unique local hosts and experiences but as it has grown, Airbnb has had to wrestle with more instances of scams and low-quality listings.

Then, there are the extensive cleaning fees and house rules which can pile up really quickly—the company has a hard time striking the right balance between allowing hosts to express their individuality and ensuring a consistent and high-quality experience for guests.

Of course, it's quite often that the middlemen are often hated by their clients but Airbnb is taking heat from even outside their user base. For example, if your neighbor is renting their property through the platform, you might get sick and tired of the home next door constantly throwing loud parties.

And that's just scratching the surface. Airbnb has also been exploiting legal loopholes that allowed it to pay way less in taxes than hotels. The list goes on.

So to recap all the reasons why folks dislike it, we collected their complaints (and a few jokes) from Twitter and are putting them on display for everyone to see.

#1

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Caro Caro
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Something that started out to be fun and quite nice changed into a money grabbing assholery nightmare. Go to a local hotel. Google BnB in the area you want to stay and contact the BnB owner(s) directly... you'll get a good price and no b******t. Most BnB's have their own website with photos and stuff.

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C.Douglas
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well of course it did. That's capitalism. Anything that makes any money must be taken all the way to the extreme until every penny is being squeezed out of it consequences be damned.

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Anne Cowling
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Airbnb are beyond corrupt. money grabbing arseholes. They are dangerous. I stayed in one Airbnb where the home owner, having lied about the living arrangements and not disclosing he lived in a room of the house , tuned out to be an unhinged bipolar man with a restraining order against his own child. I am a single mum and was with my two boys who he tried to lure away on ' a trip to his friends house' without telling me. We ended up leaving in the middle of the night in fear of our safety. I had to double book and despite Airbnb initially saying they would refund the booking with this man they then resended on that when he said we had left rubbish in the house. They didnt care one bit about the safety issue and his threatening behaviour despite my repeatingly asking them to llok into it. I got the feeling they only cared about the money. I will never use Airbnb again. You take a huge risk and there is no support there if things go wrong.

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Jo Choto
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's not completely true. Many people rent out rooms/floors in the homes they live in. Some people have cabins etc. that are not fit for year round inhabitation, but are great for holidays. Not every country has a housing shortage. It's ignorant to assume that the rest of the world has all the same problems as the USA.

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C.Douglas
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

There's not really a housing shortage in the US. There are plenty of houses in the US to house everybody. But it would be less profitable to do that and sadly thats usually the deciding factor for what happens here.

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Cherries and Lace
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My friend's Airbnb is on her property, it supplements her income which they need to afford speech and physical therapy for their daughter. Yes, plenty of dishonest companies are flooding the app, but there are still normal people trying to make some extra money

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Michelle Garrett
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Thank you! Bad apples are everywhere. I ran an Airbnb camping experience in our backyard in 2020 using our 42' fancy fifth wheel in it's own private wooded oasis. It was a big hit and we had over twenty guests that summer. I loved it, met some fabulous people and was able to provide families with a great stay cheaply. I was very weary of having random strangers at my house and only had to cancel one guest due to being uncomfortable with their messaging and lack of info.

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rumade
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I like to rent a holiday apartment because I have dietary restrictions so cooking when I'm away for more than a couple of days is important. Usually I stay at hostels but what constitutes a kitchen varies massively. Some say "kitchen" and mean 1 microwave and 1 kettle for 250 people. Some say kitchen and mean an actual kitchen.

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Rosie McLeod
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yep. Single dad next door to me was turfed out for a holiday let, it's stood empty since October (no point coming here in winter). There's literally a housing crisis in my village

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Timmy Pillinger
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Depends. Most of the airbnbs I've used were not really suitable standalone dwellings

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rumade
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

True true. I stayed at an AirBnB flat in Hastings that would have been hard to live in long term unless you were a single person with absolutely no hobbies. The bedroom wasnt big enough for any furniture except the bed, the kitchen was corridor style so couldn't sit down to eat in there, and the other room was so tiny too.

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Patricia Havrin
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My husband and I owned a huge home. 4 acres, pond. custom made white colonial with verandahs all over. It was alot to keep up...kids coming up to college years...we relocated...bought a dumpy -built in 1931 two flat in area surrounded by expensive homes, in elite side of town. it was 2011 still recession so contractor did not pick up and convert to single family. We fixed it up. showing kids how to do.. and used as single family, while retaining separate utility and seperate entrances, kitchens. etc . Third child went to college and we rented it out thru airbnb. paid for kids college and ridiculous changes in medical insurance with high deductibles. We live in the bottom flat. We were planning husbands retirement this month. using airbnb income to travel. He was killed in a car accident last year. The Airbnb is now a part of a widows income. DO NOT steretype Airbnbs into categories until you know the people behind the activity. Thanks

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AnnaPanda
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You're right, I prefer to support small business and local families rather than huge hotel chains. Make new friends, check out great places with locals. No hotel stay compares to it

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Zobi123
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I HATE staying in hotels. I find it so hard to relax with my family in them--rooms are too small, there's no kitchen. We need substantial downtime but it is hard to feel relaxed in tight quarters when you are practically on top of each other. I don't know what the solution is because for sure I am not helping the housing crisis!

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catherine todd
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Zobi, there ARE hotels with kitchenettes... I forget what they call them, but we use them all the time. Hope more people or hotels start installing them, and problem solved.

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RedOphelia 13
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'll go to an independently owned and operated BnB before I'd do an Airbnb. Airbnb just needs to be stopped. We have enough problems with firms buying up properties and renting them out at rates no one can afford.

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Douglas Mock
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Insurance companies need to step up and put an end to this unsafe nightmare. There's a reason why hotels have sprinkler systems and a ABNB doesn't - commercial insurance.

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Sue User
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Exactly. Same for Uber/ Lyft. When taxis started it was free for all. The people complained ( on both dides ). Rules were written to procide safety, comfort, etc. Adhering to these rules vost money.

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Julie Aaaa
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Agree! HUGE issue in Portland, Oregon. Cannot find or afford a house here. California $ grubberz have ruined this city.

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aubergine10003
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

the thing is, hotels are exorbitant and Airbnbs are affordable.

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Kookamunga
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Last couple houses we got through Vrbo was very good, it went swimmingly.

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Boredlisa
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have never stayed in an Airbnb jzst for the simple fact that i don’t want to worry about being watched.

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Really
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It is easy to say" Stay In a Hotel" but but if major cities hotels are very expensive. Hotels are located downtown or in the suburbs near major Hwys/Roads. None are near the area we want to be.

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natalie cohen
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If proper a Bed & Breakfast is available that’s what I prefer. It’s the best of both worlds, you get homelike accommodations, the chance to compare notes with other travelers and hosts that have local knowledge and insights.

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Aileen Grist
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They often don't have as good insurance coverage as hotels and b&bs in the UK

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Christine Bumbar
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That’s making affordable housing scarce in the ski resort I live in.

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Dawn Harris
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I was reading an article about Aspen where "the billionaires are pushing out the millionaires" Sad that the rich elites just take over a town to build another resort and kick locals to the curb 🤨😑😐

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Miley miller
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I live across the street from an Airbnb, and the owners are sweet, but it’s soooo noisy, and some guests are really rude and come onto our property, and the owners don’t do anything about it until they’re gone so they don’t get bad review’s

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Marilyn Russell
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s weird but I have no interest in staying at some strange person’s place anyway.

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Janet Graham
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

On the other hand, home prices are very high and hard to afford. If a couple can help augment their income by renting out their home via Airbnb, then go for it. It is better than losing your home or having to rent.

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Emily
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Airbnbs are way cheaper than hotels. I can’t afford regular hotels. They charge an arm and a leg for a really crappy room.

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Reef terry
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In the UK you need to change the use from Residential to Commercial else you can be prosecuted.

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dReZ bEeZ
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

this is happening in my sister's neighborhood. she has lake access to the private lake there. deeded access... ppl are buying and flipping these cottages into air bnbs (barf) this area used to be cottage country back up till 20 years ago. luckily all the residents have let the appropriate authorities get in on what's up with these party air bnb animal party weekends. and thankfully it has been put to a stop.. {it was awful during covid.} plus everyone came from everywhere wanting to get on to the lake.. IT'S A PRIVATE LAKE! yet they continue to ask how to get access to the lake..it got so bad the city had to step in and put no parking signs every 8 feet. yes every 8 feet, some are actually closer. and ppl are still trying to get on that lake. it's really too bad humans are f*****g discusting creatures.

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David Oconnor
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I Agree ☝️ 100%. It’s a Trend for 2021- end of 2022 . American people Must Be Stupid for Paying High Price on Airbnb. I have always Stayed in Hotels when Traveling.

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Poppi & Kayla
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had the opposite experience. I was co-hosting a cottage on Air BnB in a foreign country. A solo traveler came to stay in the cottage who was a first time traveler to that country. After a load of misunderstandings between this person's culture and the culture of the people this person came to visit, this guest made a frivolous report to Air BnB without trying to resolve the issue with me first. After a one sided investigation Air BnB locked my account. A guest can make one bad review and then make a report to Air BnB and all the hard work that went into setting up a host account is gone!! The hosts have no protection against bad minded guests so it works both ways. There are bad hosts and bad guests! I will be putting Air BnB to rest now for good. Forget it. There are way better platforms to use while traveling and better means of getting your travel needs met without walking on egg shells that you will be locked out of your Air BnB account over one bad seed!

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joe zhou
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because of the hotel problems, the alternative of hotels-Airbnb come. You can't find suitable hotel in somewhere. Airbnb comes to the rescue. Don't like Airbnb, hotels are still there. We need more choice s.

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tere Lopez
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I am done with Airbnb. High cost, unreasonable fees, lack of quality and comfort. A ridiculous amount of rules.

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Citique Holland
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm being put out my house now because my landlord wants to turn it into an air b&b. I'm tired of fighting

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Jane Cortez
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is so spot on! Since the advent of Airbnb there is NO affordable housing in Canada, ( unless someone is lucky enough to already be in an affordable apartment, with the possibility of losing their housing looming over them). The only option is to wait on subsidized housing lists in buildings riddled with drugs, crime or to become homeless.

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Nitka Tsar
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I think I misunderstood Airbnb before. I thought they were like our local „Ferienwohnungen“ (vacation rental). But it seams I was wrong…

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Ashley LeFevre
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is a major problem in Hawai'i, where native Hawaiians are living in tents, while a vast majority of the residential properties are owned by colonizers who just rent out to airbnb.

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Alisa Alonso
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's true I have stayed at some air bnbs for travel with friends/events and convenience . And was shocked at some of the places . For one you would hope that there is a quality assurance but there definitely is not. Some of hosts are lazy and down right scammers. I have seen air bnbs that are nothing like the pics. Dirty and not cleaned properly. Not having proper living amenities. I have seen ones that have ridiculous and terrible rules . I think air bnbs should have better standards and quality checks for hosts. When you go to a hotel you expect service and it should be the same for any paid service . I've been on both sides, helping hosts and owners as well and everyone has to do their part to clean really well and change everything freshly before stays otherwise it may as well be a scam . How can you ask for payment and then then have the guest cleaning ? Before and after?

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IamMe
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1 year ago

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IamMe
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1 year ago

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Travel blogger and speaker A Lady in London, who has been to 112 countries, fires up the app from time to time.

"I use Airbnb on occasion when I travel," she told Bored Panda. "I've generally had positive experience with its services, but every property and stay varies."

However, she said a hotel is a better choice when you want to know exactly what you're getting. "Hotels are more consistent with what they offer in terms of amenities and services, whereas Airbnbs can vary widely. Hotels are also better if you need to store your bags after you've checked out, as many Airbnbs don't offer that service," A Lady in London explained.

For years, Airbnb had been battling local officials over requests to collect occupancy taxes and ensure that the properties listed on its site comply with zoning and safety rules.

Consider this: in a five-month span between 2018 and 2019, the company spent more than half a million dollars to overturn regulations in San Diego and has sued Boston, Miami, and Palm Beach County over local ordinances that require Airbnb to collect taxes or remove illegal listings.

Elsewhere, Airbnb had fought city officials over regulations aimed at preventing homes from being transformed into de facto hotels and requests from tax authorities for more specific data about hosts and visits.

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sadly most people using Airbnb aren't too bright so they'll keep paying $500 for a stay in an apartment when the hotel across the street would charge them $300.

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Marco Hub-Dub
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yup! Old (old job, older person) coworker of mine began buying rental homes as investment in the 70s. Ended up converting 10 of 14 homes to AirBnBs in one of the leanest rental markets in the US, SF Bay Area. Makes a killing and many times more than rent, uses a rental service so no work for him. Part of the problem studio apartments go for $2500/month.

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Bobby
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Cameras. There are real horror stories about hidden cameras in AirBnB. So many that entire YT channels dedicated to identifying them.

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Suspecting that Airbnb may have been shorting states and local governments billions of dollars in taxes, lawmakers eventually began to push legislation to take control of the process.

While the proposals vary, many states in the US, for example, aim to close what they saw as a yawning tax gap caused by reliance on hundreds of industry-driven voluntary compliance agreements (VCAs) with local governments.

Some local jurisdictions speculate Airbnb and other similar platforms are banking only a quarter of the occupancy taxes owed. The revenue implications are only getting larger as the U.S. short-term rental industry continues to expand.

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Catpoker88
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The 1st and only time my husband and I stayed at an airbnb, we got a 1 star review because we left a day early because we were uncomfortable. We didn't ask for a refund or anything, we just cleaned up and left because we felt unwelcome.

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Mjskywalk
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If I wanted to use wet towels for 4 days, deal with funky smells in the sheets and have to hyper clean my space I’ll just stay home.

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"The short-term rental industry is a large business worth more than $30 billion a year. The average lodging tax rate is in the 8% range across the country. So there should be total collections in the billions of dollars, but I don't think that's actually happening," Ulrik Binzer, chief executive officer of Host Compliance LLC, which provides lodging-tax compliance services to more than 300 municipalities across the U.S. and Canada, told Bloomberg.

Binzer said that Host Compliance took on Nashville, Tennessee, as a client after the city declined to negotiate an agreement with Airbnb. At the time, annual occupancy tax collections hovered around $1 million. But after implementing a series of short-term rental compliance and enforcement strategies, Nashville boosted its collections to $9 million annually.

As regulators have sought to crack down, Airbnb has entered into "voluntary" agreements with many local governments, promising to collect taxes on behalf of hosts, which is one of the reasons why customers may have seen higher taxes on more listings.

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Mad Dragon
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s ridiculous that they can charge a cleaning fee, especially one that large. It’s your house, either clean it yourself or factor in the price of cleaning when you decide how much to charge per night (the way hotels do).

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C W
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Been saying the same thing about retail shopping. Website pop up are making it impossible. No, I don’t want to give you my personal info BEFORE I decide if I want to buy something.

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Brady Raphael
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The problem is nobody is fighting it considering in most places it's illegal to break a lease with intention to rent the property to someone else.

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Airbnb's increasing popularity has attracted hordes of corporate real-estate owners and professional property managers to its platform, many of whom own or operate dozens of listings within the same city.

In 2021, Skift reported that, according to the analytics site AirDNA, just 5% of hosts own or operate nearly a third of all Airbnb listings, reflecting the massive power wielded by corporate and professional hosts.

This has most likely been driving up rent and housing prices in neighborhoods with Airbnb listings, according to research from recent years.

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rumade
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Not if you're doing it the original way it was designed, which is renting out a spare room in your own home, or renting out your home when you're away. I stayed with a lovely lady in Vienna who had her daughter's old bedroom up on AirBnB. It was like staying with a family member.

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More places listed as short-term rentals also means fewer long-term options. Felix Mindl and Dr. Oliver Arentz, researchers at the University of Cologne in Germany, reported that short-term rentals via apps such as Airbnb contribute to housing shortages and rent increases.

Their econometric regression analysis shows that 14.2% of overall rent increases for the affected apartments within the study period (in the city of Cologne) can be attributed to short-term rentals. This results in a rent increase of around €27 ($27.7) per month or €320 ($351.9) per year for new tenants.

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Rosie McLeod
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ah nothing says relaxing holiday than the stares of aggrieved residents

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"While a large proportion of hosts can be considered home sharers, we find an increasing proportion of providers who have developed a professional business model from short-term rentals," Mindl said in a statement. "Professional short-term rentals are available to tourists throughout the year, and thus compete directly with long-term tenants, for whom the rooms are then no longer available."

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BarBeeGirl
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In addition to the ridiculous fees, UberEats jacks up the prices. Went to order subs the other day and compared the prices on the website vs UberEats and they were 10% more expensive and then $10 in fees

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Wise beauty
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I remember one time my family stayed at an Airbnb that had a literal GARDEN HOSE as a shower

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However, Airbnb isn't all bad. Earlier this month, the company said it will help shelter some of the 2 million Ukrainians who have fled their country after Russia invaded it.

According to a company spokesperson, Airbnb is prepared to offer housing of up to 14 days for up to 100,000 refugees.

The organization works with nonprofits on the ground to book and coordinate stays for refugees, who also receive a range of other support in their new lives, the spokesperson explained.

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Carol Fischer
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If it is true it is not slander. I think the word you are looking for is censure.

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Rosie McLeod
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The quiet times are probably because it's a residential area. I'm next door to a holiday let in a terrace house and it's a massive problem for all of us. The stupid garden of the property is set up like an outdoor dining thing so holiday makers stay up really late drinking etc. they don't give one f**k about my kids needing to go to school the next day. This is every night bbq's and parties. It's not like living next to someone who might throw a party one or two nights a week. There's no parking either and they park outside our house so I can't get the buggy down my steps. It's ridiculous

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Plus, it's a really good place to work at. In Glassdoor’s well-regarded ranking of the best workplaces in 2016, based on anonymous employee reviews, Airbnb was rated number 1.

And while ratings and rankings are up for discussion, the workplace and culture at Airbnb experts think the company can be used as a case study to provide instruction for other companies and HR managers. But does this negate all the things we talked about before?

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