Customers should be treated like kings and queens. They should be pampered, treated to large doses of good humor, and given a creative quality of life upgrades that make all the difference. This is the philosophy some of the nicest hotels have. And it's obvious how much they try to have the best customer services.

Some hotels go the extra mile to make their customers' stay that much more pleasant. From bed forts and 'spouse disposal units' to hilarious menus and tiny takeaway bags for tiny soap, these are the creative ideas that make you want to visit again and again. Bored Panda created this awesome list of clever ideas and unique touches that some of the best hotels have introduced. These will bring a smile to your face, give you a hearty chuckle, and make you go 'wow, how didn't I think of that?' So keep on scrolling, share the best hotel designs and ideas with your friends, and upvote the best pictures! My personal favorite is the bed fort (I know what I'm building at home tonight) — what about yours? Be sure to scroll down and read our interview with Dr. Gabor Forgacs from Ryerson University about the hotel industry and hoteliers.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with awesome customer service, the coolest hotels in the world, and the worst hotel fails from people's trips!

#1

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

NoYolo4Jesus Report

Foxxy
Community Member
1 year ago (edited)

That’s awesome, who doesn’t love a pillow fort.

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#2

My Hotel Wants You To Take The Nice Soap Home!

My Hotel Wants You To Take The Nice Soap Home!

TroutingAround Report

Tahani
Community Member
1 year ago

Yes! That should be mandatory in all hotels

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#3

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

why_im_single Report

Luis Milian
Community Member
1 year ago

WOW, this is so nice! I wish every hotel had this.

Neon Petra
Community Member
1 year ago (edited)

It's not so much a problem when you're in your own country, but in a country where you don't speak their official language, it's really useful and can mean the difference between getting to your hotel at midnight and getting there with no problem. Kudos to this hotel!

Kai
Community Member
1 year ago

Yes! I had a very frustrating experience as a tourist abroad, when trying to get help and getting ignored because i couldn't pronounce well the place...

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Donna Reynolds
Community Member
1 year ago

Best idea yet! So simple yet so important. Especially when there are multiple hotels from the same brand.

Karen Robyn
Community Member
1 year ago

Every hotel DOES have this. Just pick up their business card, which every hotel has at reception. Taxi drivers don’t need the map bit. And if you lose it, google the hotel on trip advisor - they always have a button that says “address in the local language”. Show that to the driver and you’re good to go.

Transat
Community Member
1 year ago

Do not most hotels have this ? Maybe they will not hand it over saying "its for the taxi" but I believe (at least here in Europe) there is always a box of such cards at the reception desk.

Sveta Smirnova
Community Member
1 year ago

Yes, very common.

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N S
Community Member
1 year ago

"hello, i am a tourist, please charge me double the usual rate"

Slune
Community Member
1 year ago

You don't have to point it out in Countries when you look differently than the locals

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Restless
Community Member
1 year ago

You could just take a picture of your hotel name and save some trees

neighbor.no13
Community Member
1 year ago

All I know is the hotel matches and lighters can also be used like this.

Šimon Špaček
Community Member
1 year ago

Hey, we made this for our tourist guide years ago. It was laminated card with address, name and phone of contact local person, nearby stations of public transport and so. And it was laminated, so you can fill it with sharpie no matter where are you staying.

I'm groot
Community Member
1 year ago

"I'm groot"

Shelley Barrows
Community Member
1 year ago

OMG YES!!! I once went to Mexico with the Travel & Tourism dept from my college. Everyone in the group was brought at least once to the Hotel Belmar (a more popular tourist option) while we were staying at the Valmar (the T&T students found a good deal in a nice, but not ritzy area)...which of course was on the totally opposite side of town. This would have been perfect!

Laura Martin
Community Member
1 year ago

When my husband and I were in Turkey we foolishly took the subway somewhere. This would have been so helpful for finding our way back.

sonika schroeder
Community Member
1 year ago

Now isn't this thoughtful! I can't even remember where I came from in English!

Ana M
Community Member
1 year ago

Very smart!

Lisa Chambers
Community Member
1 year ago

Excellent! I could use something like this in Greece too.

Agnew Dellinger
Community Member
1 year ago

"💡"!

jenjie.newt
Community Member
1 year ago

And I thought writing it on my arm was classy

Non-New-Toni-An
Community Member
1 year ago

Why isn't this common practice?

María B. Kaiser
Community Member
1 year ago

Works for a good night of drinking, too!

Danielle Renee
Community Member
1 year ago

brilliant!!

Sue Grigg
Community Member
1 year ago

Really good idea.

Mike Mcpherson
Community Member
6 months ago

lol. i've had a weekend beer/slopitch tournament where i could have used one of these. 1 mistaken street name which happens by chance to have another hotel of the same company cost my a $90 taxi ride.

Barbara Sviglin
Community Member
6 months ago

Could be very handy

Carrie Leung
Community Member
6 months ago

I think almost all in China have one. Some you need to ask front desk for it, some have it hand out to you with key card.

Mark Payne
Community Member
6 months ago

I tried this but it didn’t work. A passerby helped me out and explained that the taxi driver couldn’t read...

Anna Ellis
Community Member
6 months ago

This is very common in China - so smart!

Beth McCall
Community Member
6 months ago

I love this. I’ve seen this in a few hotels in my travels

Caroline Driver
Community Member
6 months ago

Great idea

Naureen Sultan
Community Member
1 year ago

It’s.common in China because taxi drivers can’t speak or understand English

fernando garcia fragoso
Community Member
1 year ago

It might say "i'm foreigner, i do not know the country, take me to dismember me" who knows? LOL

Craptavaganza
Community Member
1 year ago

This is great!

Carol Caterino
Community Member
1 year ago

Yes this is a life saver in China 👍❤️🇨🇦

Slune
Community Member
1 year ago

Same service standard in Japan, very helpful .

Norma Williamson
Community Member
1 year ago

That's very thoughtfull.

Irene Carlyle
Community Member
1 year ago

great idea! and thoughtful too!!

Sadie Jayne
Community Member
1 year ago

Brilliant idea!

Ben Raines
Community Member
1 year ago

One of my travel tips is to take a business card from the hotel.

Ashley Wright
Community Member
1 year ago

Nice.

Johanna-Nicollette Kidd
Community Member
1 year ago

What a great idea

Viv Hart
Community Member
1 year ago

Super idea!

Mark CM
Community Member
1 year ago

They ALL have that.

Id row
Community Member
1 year ago

That's a great idea.

Fester Sixonesixonethree
Community Member
1 year ago

This came in very hand when I was in Bejing...

Aunt Messy
Community Member
1 year ago

This is basic advice whenever you go to a country where you don't speak the language. ALWAYS get a few business cards from your hotel to give to cab drivers. It's a no-brainer to the point where I don't even get how people don't know this.

A B C
Community Member
1 year ago

When I traveled through China, I just asked the receptionists to write me such a card - all of them were really helpful, and it worked as well with "please take me to the airport" and other things :)

Erma Mmahbloo
Community Member
1 year ago

Every hotel that received foreigner in China have their map on the business card.

Elizabeth
Community Member
1 year ago

ALL hotels everywhere NEED to do this!

Mewton’s Third Paw
Community Member
1 year ago

I love this.

Annemarie van der Westhuysen
Community Member
1 year ago

SO thoughtful!

Kat Hoth
Community Member
1 year ago

Great idea!

Erin Sheppard
Community Member
1 year ago

if ONLY THEY COULD MAKE THE CAB RIDE COMPLIMENTARY...

Nagawa (Cofa) Kishiki
Community Member
1 year ago

Whether that works or not will base on the illiterate rate in China, which is not as low as reported.

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Courtesy of Hospitality School, here are several 'Golden Rules' that each and every hotelier worth their salt should follow. That is, if they want to be proud of what they do, want their business to boom, and their guests to grace their doorstep once again.

Looking like a professional goes a long way in the hospitality business. That means dressing nicely, taking care of your hygiene and smiling brightly. It's also vital that the way you talk to your customers be sincere — they can spot it if you're being fake in an instant. What's more, keeping your guests' private life private is of utmost importance, as is helping them with everything and anything they might need. Finally, never, ever ignore complaints. Not even small ones.

#4

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

4kVHS Report

Patrick McKemie
Community Member
1 year ago

Plus upvote this for since I can only upvote once.

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#5

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

SlipperyPockets Report

Foxxy
Community Member
1 year ago

What a good idea.

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#6

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Jonathan3240 Report

Luis Milian
Community Member
1 year ago

Bwuaaaaa, this is hilarious!

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However, the rules of hospitality are slowly changing over time, as Marcel Thoma, the General Manager of The Upper House hotel in Hong Kong told Euronews: “Twenty years ago, there were scripts and standards. And it was the same every day. These days, we expect the wait staff to be psychiatrists. Now, some guests want to be left alone; maybe you don’t refill their coffee because they’re in a meeting and concentrating hard. We like to see ourselves as hosts, not service providers. For that, you must give your staff the freedom to be spontaneous.”

#7

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

Shark-Farts Report

Thomas Murphy
Community Member
1 year ago

A must for every hotel

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#8

Weather Station At A Hotel

Weather Station At A Hotel

petilon Report

Luis Milian
Community Member
1 year ago

two coconuts......valentines day

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#9

More Hotels Should Do This

More Hotels Should Do This

mjomark Report

Jaana Kaurisalo
Community Member
1 year ago

THIS. The hotel I stayed at last time had check-in at 4.00PM (late!!!) and check-out at 10.00AM (early!!!). It sucked!

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Thoma also explained how staff members can help in unexpected ways. “For example, we once had a guest come downstairs and say, I want to go hiking but I’m alone and don’t know how to go hiking in Hong Kong. We had a staff who loves hiking and said, ‘Madame, I know a beautiful trail. Why don’t we go hiking together tomorrow, if you’d like me to come along with you?’ So, they went hiking together. In a traditional hotel, they would say, ‘We’re not paying you to go hiking! You’re paid to check in and check out guests.’”

#10

This Hostel In Germany Is An Indoor Vintage Rv Park

This Hostel In Germany Is An Indoor Vintage Rv Park

Proteon , Proteon Report

Tahani
Community Member
1 year ago

cute!!

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#11

Hotel Maid Clearly Found My Sunglasses

Hotel Maid Clearly Found My Sunglasses

rolaskating Report

Luis Milian
Community Member
1 year ago

Looks like Zero from The Nightmare Before Christmas.

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#12

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

taharoto Report

Foxxy
Community Member
1 year ago

I need one of these for home.

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#13

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

cawclot Report

Neon Petra
Community Member
1 year ago

I had never realised this before!

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#14

Instead Of Bibles, My Hotel Has Copies Of 1984

Instead Of Bibles, My Hotel Has Copies Of 1984

therkop Report

Rattle Battlesnake
Community Member
1 year ago

1984 is the most lied about book in history, as in people lie about having actually read it. :D

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#15

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

RedRacerX Report

Neon Petra
Community Member
1 year ago

That's hilarious and thoughtful!

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According to Dr. Forgacs, the main reason why a guest would return to a hotel would be if they had good memories of the place.

“Not necessarily a gold plated door knob or the extra skirt hangers in the closet; best memories are created through interaction with people. If service excellence exceeds expectations, guests always remember that.”

#16

Saw This In The Hotel Grounds Where I Was Working

Saw This In The Hotel Grounds Where I Was Working

mikecorrcircus Report

Luis Milian
Community Member
1 year ago

creative with a sense of humor...lovely!

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#17

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

spongecandybandit Report

Hello it Smee
Community Member
1 year ago

Where is this, I would like to stay there.

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#18

This Is What Happens If You Tip Egyptian Hotel Service Generously

This Is What Happens If You Tip Egyptian Hotel Service Generously

mnext Report

jo_shortland
Community Member
1 year ago

Wow

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What’s more, the professor had some insightful advice for those hoteliers that are having trouble keeping their business afloat.

“Languishing hotels need to take an honest look at themselves to understand the reasons why they can't create special memories,” he explained. “Service culture is not built overnight; the way you hire, you train and conduct yourself is crucial. Mistakes are made all the time; how you recover and show genuine care would make a difference.”

#19

This Kids Menu At The Hotel I’m Staying At

This Kids Menu At The Hotel I’m Staying At

graveyaardvark Report

Flameclaw
Community Member
1 year ago

Can there be an adults menu with this too? For a LOT of friends.

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#20

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

amysplat Report

Susan Forbes
Community Member
1 year ago

Please send one to 1600 Pennsylvania Ave, Washington D.C., USA please

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#21

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

i-drank-too-much Report

kathryn stretton
Community Member
1 year ago

Tahani, no idea why you are being downvoted for a genuine question. Odd. I'll probably get downvoted too now, lol.

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“Following up is a secret weapon. Comping, offering a discount or an upgrade for a mishap is what a typical hotel would do. The better ones will always follow up with the guest and on top of a remedy, tell their plan how the mistake will be prevented from happening again,” Dr. Forgacs revealed the secrets behind getting hotels back on track.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with their creativity, the coolest hotels in the world, and the worst hotel fails from people's trips!

#22

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

McPebbster Report

boredpanDaman
Community Member
1 year ago

fantastic!

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#23

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

SpartanKing76 Report

wandile dludlu
Community Member
1 year ago

That's class... a hotel that changes even the carpets daily

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#24

This Hotel In Singapore Is Very Green

This Hotel In Singapore Is Very Green

0biwanCannoli Report

Kaisu
Community Member
1 year ago

Lovely, I love it when people at least make an effort to bring nature back to the city!

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#25

I Didn't Think This Sort Of Thing Really Happens

I Didn't Think This Sort Of Thing Really Happens

I asked the hotel to hide a picture of Robert Downey Jr in my room. I forgot all about it and when I went to take a hot bath to wash off a shitty day, I caught sight of this.

habitsofwaste Report

Mojones
Community Member
1 year ago (edited)

Makes him your Robert Uppey Jr for that day

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#26

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

Jackinmybox Report

RaroaRaroa
Community Member
1 year ago

This is very common in NZ

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#27

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

AndiMacht Report

Miyuki Nohara
Community Member
1 year ago

I thought it was a mirror lol

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#28

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

MLGCatMilker Report

Daria Z
Community Member
1 year ago

Wow! Was it a Canadian hotel?

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#29

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

bide1 Report

Luis Milian
Community Member
1 year ago

they do this in Dubai as well. some will also let your know which ones are 110 W or 220W

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#30

These Do Not Disturb Options At My Hotel

These Do Not Disturb Options At My Hotel

tarhawk Report

Demi Zwaan
Community Member
1 year ago

Nope.

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#31

This Hotel In Central London Keeps Beehives On Their Roof!

This Hotel In Central London Keeps Beehives On Their Roof!

tommeetucker Report

nanashi
Community Member
1 year ago

all high rise buildings should be required to install solar panels or something nice like this IMO

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#32

This Hotel Shampoo Assumes Your Theft

This Hotel Shampoo Assumes Your Theft

NoStelthMod Report

Neon Petra
Community Member
1 year ago

Hilarious!

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#33

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Earlspooperscooper Report

Nagawa (Cofa) Kishiki
Community Member
1 year ago

Anyone try to file a complaint will never find the manager.

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#34

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

the_irrelevant_fox Report

kAiTLyN
Community Member
1 year ago

how is no one stealing this?

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#35

The Toilet In My Hotel In Filled With Seawater

The Toilet In My Hotel In Filled With Seawater

snakemollten Report

Neon Petra
Community Member
1 year ago

Nice! Stops the wasting of perfectly drinkable water on flushing waste.

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#36

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

sesame3246 Report

Neon Petra
Community Member
1 year ago

Really amazing idea! Kind of an exchange thing.

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#37

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

klugstarr Report

Foxxy
Community Member
1 year ago

Off topic but that wedding dress is gorgeous.

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#38

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

LuisSweden Report

Catherine Eugenio
Community Member
1 year ago

I feel bad for the duck

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#39

The Hostel I’m At Dispenses Soap Like Parmesan

The Hostel I’m At Dispenses Soap Like Parmesan

sleddirleveret Report

Poppy Petal
Community Member
1 year ago

These are used in almost every German school and old trains.

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#40

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

imgur.com Report

Neon Petra
Community Member
1 year ago

Clever. I like it.

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#41

Hotel Maid Left A Towel Monkey

Hotel Maid Left A Towel Monkey

NotaWonderWoman Report

wandile dludlu
Community Member
1 year ago

Looks more like a sloth

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#42

My Hotel Room Had A White Noise Machine Installed In The Wall

My Hotel Room Had A White Noise Machine Installed In The Wall

sublimeman40 Report

Neon Petra
Community Member
1 year ago

Amazing! Especially useful for hotels with rooms close together.

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#43

The Hotel I'm Staying At Has A "Lending Locker"

The Hotel I'm Staying At Has A "Lending Locker"

queefpro Report

Foxxy
Community Member
1 year ago

That’s a good idea.

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#44

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

TwineTime Report

Hello it Smee
Community Member
1 year ago

I would leave, I've seen enough horror movies to know this isn't good.

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#45

When The Hotel Staff Has Your Back

When The Hotel Staff Has Your Back

Dionisiaur Report

Luis Milian
Community Member
1 year ago

reverse psychology ;-) LOL

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#46

Spotted This In The Breakfast Room At My Hotel This Morning

Spotted This In The Breakfast Room At My Hotel This Morning

Strangepowers Report

Mama Panda
Community Member
1 year ago

I need this at home!

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#47

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

IBeBobbyBoulders Report

Flameclaw
Community Member
1 year ago

We all know at least 1 person who would creep in and change the temperature halfway through the shower.

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#48

A Hotel’s Reminder On How To Climb Stairs

A Hotel’s Reminder On How To Climb Stairs

ProtectorOfGoals Report

Fusion
Community Member
1 year ago

Help, I am stuck on the stair for hours. what should I do after the third step?

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#49

This Hotel Is An Old Prison

This Hotel Is An Old Prison

pistrel Report

Ross Hammond
Community Member
1 year ago

Its the Malmaison in Oxford UK, my bro used to be management there !

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#50

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

jcepiano Report

Neon Petra
Community Member
1 year ago (edited)

Off topic, but apparently when electric lights were first introduced a lot of people got hurt by trying to light them with matches.

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Note: this post originally had 138 images. It’s been shortened to the top 50 images based on user votes.