The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the sport, I still choose the brand over its competitors when I need athletic gear.
However, just like in interpersonal relationships, one can make a mistake that leads to a breakup. Reddit user SnakeCharmerSensei asked everyone on the platform to reveal which companies they've sworn off and why, and disappointed consumers immediately started listing their experiences. Here are the most memorable ones.
This post may include affiliate links.
Whenever a business tries to use “Ai” instead of a person who is actually trying to help.
I have no interest in helping some mid level executive get a bigger bonus to reduce headcount.
I worked at AT&T when we tested AI during troubleshooting. It was only a pilot team, where it was used to listen to calls during troubleshooting and at the end to provide notes to be added into cx's account. It was hilarious. About 10% somehow accurate and usable. Then about 50% so overly descriptive, but lost on actual action taken - it would have to be edited first in order to be used. The rest - totally out of reality, utter gibberish. The aim of the whole was to save time on after call work. This was also to train AI to provide L1 troubleshooting support - basically telling CX to turn off modem, reset, reboot, check cables, etc. Dumb stuff any normal person would do if your internet is down.
Or even worse, using AI instead of a human who enjoys making art. My local bookstore used to display art seasonally in their store window. It saddened me to see that a place normally promoting culture and art has turned to AI slop instead. I'm annoyed enough to be currently reviewing bookstores in nearby towns.
Netflix and Amazon Prime when they added commercials. I'm not paying to see your commercials.
Disney+, we binned it when they raised their prices after the US election this year.
You pay for cable tv and have commercials. It was only a matter of time before these streaming services started doing the same thing.
Load More Replies...Yeah, I don't think there are any commercials anywhere in Europe. I've used both in various countries and seriously, I would be pissed if I paid for something and then they'd tried to make extra money of me by pushing commercials.
Load More Replies...
Walgreens.
I have a handful of monthly medications that need refilling and their pharmacy became such a hugely hassle to deal with. They would be late filling them, couldn't keep the simplest things straight and were criminally understaffed.
I moved all my stuff to a small, local pharmacy a couple of years ago - in fact, I'm just back from it - and they are 180° from Walgreens. They went to the trouble of getting all of the refill dates aligned so I don't have to make 5 trips a month And they are noticeably cheaper.
It's actually a pleasure to go.
Same here. We left a big name pharmacy for much the same reasons. Go to a smaller one now, they greet you by name and take an interest in you. 180° like you say.
Mine pre-orders my kid's medication because they know it can take over a week due to supply shortages. They don't wait for the doctor to re-prescribe.
Load More Replies...Walgreens also empowered their staff to make decisions about whether they feel comfortable filling a legal prescription - don't go into the pharmacology field if you have qualms about what Drs are prescribing to their patients, your job is to fill the script, not make moral judgements. The moment they allowed that - I was OUT!
We have a big name pharmacy that you never know if it is open or not, because they send the staff to other store to help. You'll be told your prescription is ready, hours of business noted, and when you show up, there will be a sign saying they're closed for the day, and to come back tomorrow.
Cheaper? The price for medicin is not the same at every pharmacy? That is really strange.
When I was with Rite-Aid, they insisted on charging whatever price was listed on my insurance formulary. Generic d***s were like $10. When I switched to a small local pharmacy, they charged less if the price they paid wholesale was less. One of my regular $10 prescriptions became $2.95. Independent pharmacies are wonderful!
Load More Replies...
Tip screen starts at 20% takeout register.
I wont shop at any takeout place that has a tip option on the screen as a matter of policy. Tip is for workers with the lower min wage, which are waiter staff in full service, as a way to make up the difference. Takeout employees must be paid min wage ($15/hour where I am), and not tipped employees. You want tips, put out a jar
And I don't drop money into that begging jar. You are being paid min wage, I am not tipping you, I don't tip at McD's or Walmart, just get over yourselves already.
Load More Replies...For me it's gratuity fee at the door before I even sit down and order
We don't have the same tipping culture in the UK but I will generally still leave 10% except when they ask me how much tip I want to add.
We stopped going to a local gastro pub (🙄) because we noticed printed on the menu that they add 18% to your bill as a tip. Of course they also added that you could speak to a server to get the charge removed....seems like peer pressure to make you pay. I mean who wants to be seen as that àrsehole who asked for it to be removed. So we don't go anymore.
Load More Replies...yeah tips are optional. as long as there is a "no tip" option they aren't technically being forced to tip, even though they are being socially pressured to do so
Load More Replies...
Any business I walk into that has Fox News or Newsmax on one of its TV's, I immediately turn around and don't come back.
Unfortunately, down here in a red state, ive literally never seen anything else being played EVER
I actually deprogrammed that channel on the TV in the work breakroom.
Well, I wasn’t aware that, in the USA, so many businesses where showing TV channels to their customers. We are not used to that here in the Netherlands. Interesting to hear. That may be why so many people, even if not really interested in politics, see “news” on those channels.
I'm the same, also MSNBC, CBS, BBC, NBC, ABC, CNN. You would have to be a fool to trust a news source that is just trying to sell advertising.
All news sources sell advertising, how do you think they pay for the shows?
Load More Replies...
A dim sum restaurant didn’t let me feed my 2 yo formula as it was “outside food.” We were 5 adults plus my daughter so we ordered enough food for 5 adults but my daughter was hungry so I prepped and bottle and was feeding her when a waiter told me to stop. I didn’t believe him at first and asked to see a manager but the manager came over and confirmed that baby formula was considered “outside food.”.
She should have asked them "Would you prefer that I breast fed her instead?"
I’m slightly stuck with this. At two she could have had a little plate of her own, perhaps with a contribution from each adult. Why would you not involve the child in the meal? And no, two year olds do not need formula. “Follow on’ milk is a big, big con.
Load More Replies..."Then we are now 'outside customers', and that's exactly where we're heading."
If the child was a baby they would not have done that,the child was 2 they could have gotten something for him to eat 2vye old should not still be on formula and should very well be off the bottle.
Stopped doing business with everyone that was up on that stage at Trump’s inauguration. They made it so easy for me.
I dropped my pet off at day care at petsmart and went to pick her up later that day and they wouldn’t give her to me. I was the one that filled out the paperwork that morning and I was the one that dropped her off. But my husband’s name was on the account? So he had to pick her up? Get out of here. We called the cops and they were forced to give me my dog obviously. Won’t shop there obviously.
They called it "PetSmart" because it was too embarrassing to name it "StoreDumb".
I take my dog to a place called The Ruff House. She has so many friends there.
This happens to my parents too. My dad had to sign us out of a hotel once because his name was the signed one, not Mom.
PetSmart and Petco has ki11ed several dogs around here over the years. They both have forgotten pets in the box dryer.
Pulled Jimmy Kimmel from the air when an authoritarian dictator and his minions threatened.
Even after he has been restored, I won’t be going back to Disney/Hulu/ABC/ESPN. Subscription cancelled. App uninstalled. They have to earn back my trust.
Might not be spineless. Could be they agreed with the new policies.
Load More Replies...Kimmel would be my go-to late night show, but it's bit of a hassle because ABC (and Fox) are no longer on the Dish satellite service we use. I assume this is because they raised their prices that Dish would have to pay to carry their content. This puzzles me because it must have reduced ad revenue for ABC and Fox. Now, something more confusing has developed. Our local (former) ABC affiliate now carries Wheel of Fortune and Jeopardy, but the ABC prime time shows and Kimmel have moved to another channel. The new channel is 7-2, with 7-1 being our local Fox affiliate, implying some sort of connection between Fox and ABC, despite them being owned by different parent corporations. Colbert has been our backup option for late night and now he's getting pulled. I'm sick of it all: the fragmentation caused by contract disputes & streaming services, advertising on paid subscription services, the political attacks, broadcasters getting extorted by the administration and caving, all of it!
And having to pay for 14 different streaming services just to be able to view the programming you used to be able to with just a standard cable package. It is out if control
Load More Replies...The cancellations only accounted for 1% of their revenue. Still I hope they got the message.
So Charlie Kirk saying that the keeping the second amendment was "worth a few lives" was just fine, as long as it wasn't his? Charlie Kirk was a racist, se,xist, misogynistic, two faced "Do as I say, not as I do" cockwomble. Did he deserve to be shot? Meh. Now his widow is out there doing the exact opposite of what he espoused. Double standards. He NEVER encouraged peaceful discussion.
Load More Replies...
It was a franchised corporate sandwich shop, an early adopter of "toasted"...
They offered a discount for building residents and I ordered a sandwich. The proprietor berated me that I should not get a discount because I ordered ONLY a sandwich and they don't make any money on them. I responded, "do or don't but don't give me a hard time about it. It was your idea."
I went one more time and ordered the combo special and was refused the discount because it was "already discounted by corporate."
Everyone I knew in the building heard the story.
Anytime Fitness. I paused my membership while out of the country for a month. When I came back they told me I requested it too late (2 weeks before the payment). And they suddenly insisted my payment the month before didn't go through even though I paid that one in cash. I tried to cancel right then and they said they will cancel after I pay for the 2 months. I did just to get out of the contract, filled out the cancellation and had it confirmed through email. Next month they bombard me with payment reminders and call me multiple times. I left a one star review describing all this, suddenly they are apologetic and say they canceled it now and to please remove my review. I left the review up lol.
I had a similar problem with my last gym membership. Wanted to pause it for two weeks, but could only pause it for a whole part of THEIR billing cycle, which didn't match my vacation weeks, obviously. Just ridiculous, because they lost my business entirely.
Pause your membership for 2 weeks? Bawhahahahaha!
Load More Replies...On the other side: At one sport facility, in the contract it states you pay for 6 months a lower amount per month then if you would have a monthly subscription. People get that 6 month contract because it's cheaper and then want to cancel in the summermonths because they are going on holiday. No, you signed a contract and this (one person run) business relies on the gaurantees they have with a contract. How can people not understand how contracts work? (This is not about cancelling at the earliest possible date/not renewing the contract. It's during the contract.)
This happens more often than you think, fitness clubs saying you didn’t cancel even if you have proof you did. people having a hard time trying to cancel a gym membership is actually common. You must work for a fitness club.
Load More Replies...
I was a crafty kid who grew up in a rural area. When Walmart came to town, they put my local fabric store out of business. It’s been more than 20 years since I’ve given the Walton family a cent.
It was quite expansive i the 80s in my rural hometown.
Load More Replies...Honestly, my local fabric store was a chain store that closed anyway, and later small specialty quit shops and yarn stores opened and are doing very well.
Well, the nearest Walmart to me is 14+ miles awar, and across a toll bridge! Guess where I never shop?
Awesome restaurant. Great fish fry. They put up a Trump flag and I never went back.
Good for you. Not just a political decision, but a moral one. It is absolutely immoral to support a traitorous insurrectionist.
Wyattdafrog. I can boycott anyone I want to. How is it illegal to not go to a restaurant I don't want to? Oh also... Fvck Trump!
The only thing that offends the nostrils sooner than a dead fish is a Trump flag.
I love it when restaurants do this. It easily tells me not to even walk into the door.
Went to buy some lumber (40s woman). The pressure treated 2x4s were in the lot, so I told the cashier I wanted 6 of the 10'. She continually asked what "he" wants. When I told her they were for me, for deck repair, she laid down heavier, insisting I needed to double check with who I am buying them for. Finally I lost my patience with the back and forth and snapped and told her that she could either ring me up or I was stealing them. Haven't been back.
I hate that sort of thing. I once was buying a car and brought my boyfriend with me. I'd ask the salesman a question and he'd respond to my boyfriend. He barely engaged with me in spite of repeating that I was the one buying the car. I left and went to nearby dealership that actually understood that a woman might know about cars.
It doesn't matter if you don't, you're the one buying the car so they should talk to you.
Load More Replies...Back in the day, my wife would go to the dealership and act all silly and girly, then listen to the macho fools discuss the diagnosis right in front of her. Then she'd say the price was too high and she'd have to ask her husband. When she got home she'd tell me the diagnosis and I'd fix it myself. Jiu jitsu in it's highest form.
A local pizza store delivered a pizza to my home. I paid and tipped the driver who held up the tip and said “that’s it?” and walked off. The tip was 15-20%. Never ordered from them again.
Maybe call the store. they may be wondering why they are loosing customers
My courier service has a policy of "no soliciting, no expecting, do not speak of tipping, but if a gift is offered be sure to say thank you". It makes repeat customers not feel pressured, especially when they use us several times a week.
I worked with a fellow driver 40+ yrs ago. At the time a large deluxe pizza was $7.95. That driver would get $8.00 and be told "keep the change". He'd hand the nickel back and tell the customer "here. You need it worse than me". He never had a customer call to complain....
"That's it?" "Yep, that's it. Just the mushroom and the pepperoni. I can't stand anchovies, but other people like them somehow. Have a nice night!"
I find this kind of aggression frightening. If the delivery person was good, and the food I would probably over tip
I'm Celiac, which I recognize makes me a challenge for restaurants.
We had been recommended a pizza place that served gluten free pizza. So we went. The pizza was great, atmosphere was great, it was overall great.
The owner himself came over to take our payment as our server was either on break or busy. I made sure to tell him it was great and to thank him profusely for offering options for those of us with this specific brand of defective intestine, and he then launched into a whole spiel about how he hated doing it and that "gluten is the point of pizza."
I was completely and totally baffled. On top of the fact that you don't *need* to do it at all, here you have a customer who paying you $150 (wine, appies, cocktails, pizza, dessert, tip) *because you do* for a night out and is basically about to be a customer for a long time and you're s******g all over a big reason why.
Never went back.
yikes. If you are a business owner and a customer praises an option you have, even if you hate it, you thank them and ask them to come back. Did this guy hate making money or something?
I worked at a restaurant once whose coffee was from a local bean place. The customers loved the coffee, but the owner didn't, so he switched it to a different brand. When the customers asked about the change, instead of making something up like it was more affordable or something, he'd sneer and tell them they just didn't know what good coffee tasted like. That restaurant didn't last more than 2 years.
Long time restaurant worker. It's because most people aren't celiacs. They are on the diet and a ridiculous pain in the a*s. It is a major inconvenience when someone asks for every ingredient in each dish, and then orders bread pudding for dessert
What's your business what they call appetizers? Everyone has different ways of expressing themselves
Load More Replies...
I asked a clerk if they had a larger size in a pretty sequined dress. He looked me up and down suggested that a *more flattering* dress for my *body type* might be this plain black one over here. I'd recently lost a lot of weight and was feeling proud of my body...until then. Sorry, Express. I know one clerk doesn't represent your whole brand but I still can't see your logo without reliving that shame.
I, too, have been judged by Express workers. I'm 5'9" (175cm) and weighed 140 lbs (63 kilos) at the time. Salesperson looked at me and said "we don't carry YOUR size here" and pointed out a plus-sized store across the way. Been 25 yrs and I still make rude gestures when I see one of their stores.
Also how do they know you weren't buying it as a gift for someone else?
Reminds me of a story where a plus size woman when into a shop looking for a gift. Snooty clerk looked her up and down and said "we don't carry your size here." I would have gotten that clerk fired.
1) Drop it on the floor; b) tell the clerk why you'll never be back; iii) walk out
Spent $20k having Bekins move my household 5 states away. They sub out every piece of the move apparently. The packers they sent looked like they were out on a prison work release. Unknown to us, instead of packing drawer contents carefully, they just upended the drawers into a box and taped it shut.
One of the packers shoved me (I'm female) but we had no choice but to continue (10k down payment made, 1 lease surrendered & new lease signed with 5k in deposits made.)
In the middle of the move, the driver's truck started experiencing difficulty, so he just drove to his home in another state, offloaded our container into a field next to his house in the direct sun and Bekins stopped communicating with us.
After a week and dozens of calls to the move manager assigned to us, I looked up the phone number for the president of Bekins and put my husband on the phone with him. He told him that he either called us by the end of the day with the date we could expect our belongings or he was gonna file a police report for theft. That solved the problem.
Never. Ever. And I mean EVER. Use Bekins.
You probably weren't far off in your assessment of the packers they sent. That industry commonly pays under the table so d**g addicts and felons are common. I dated a mover for two years and he told me all this.
If you're moving locally, always check out you local Starving Students first.
It was my favorite pizza place, one of the only NY style pizza shops in the area. Sat inside for a slice one day and overheard the owner speaking down to his employees. In fact, he was so loud and it was in the open, the whole place heard him going in on these high schools kids, for requesting scheduled time off work. Friendly banter is one thing, this was not that. I have a low tolerance for disrespect and couldn't go back. I went to the local facebook group for pizza recommendations and saw others posted similar complaints of the owner. The place closed two years later. The other mom & pop pizzeria is thriving 🍕.
A local brewery had a Charlie Kirk memorial.
They're acting like that loser threw himself on a g r e n a d e to save a puppy orphanage when in reality he was a glorified internet troll. It's absolutely disgusting. (G*****e is censored now. 🙄)
I'm pretty convinced that sheer majority of that fuss about Kirk (the memorials etc.) is less to honor Kirk's life and more to "own the libs"
Load More Replies...He was a blight on humanity and an awful debater who thought it was a fine price to pay if people were k****d at schools to prevent gun regulation. That he got shot while defending that at a school was delicious irony. Of course it shouldn't have happened, but it might have been prevented by the regulations he was so against.
I am sorry but wether you agree with his ways or not, horrible person or not, noone deserves to be executed infront of that many people and on Live TV or at alll full stop! if we start saying what that if I do not agree with your way of living or your believes then I can come and put a bullet in you? I don't think so, we all disagree, but that doesn't mean we deserve to di.e
I agree with you, but Charlie Kirk didn't He repeatedly said the Second Amendment was worth the price of blameless people being m******d, including innocent school children.
Load More Replies...Tell that to the MAGA element who are trying to make him God's second son.
Load More Replies...
I used TurboTax for my federal taxes, and it said state filing was included at no extra charge. Everything looked fine, so I paid. But the next day, I was charged about $100 more.
When I called support, the rep accused me of lying and trying to commit fraud, insisting TurboTax never offered free state filing. I sent screenshots showing otherwise.
I later made a new account to check and discovered the trick: the “Total” page hides an additional cost below a hidden scroll area with no scrollbar. They made it look free, then charged extra.
Since then, I’ve avoided TurboTax completely.
The US is so far behind the rest of the advanced world on basic things, it's ridiculous.
And sadly we are falling further and further behind the rest of the advanced world in basic things. We are ridiculous. We are an embarrassment. It seriously s***s to live in this nation at this time in history.
Load More Replies...Yet some of us, in civilised countries, don't have to jump through hoops doing taxes, it's done for us, completely free.
And in the end of the year, if you have payed to much, yiu get it back without you haveing to do Anything
Load More Replies...I fill out the turbo tax just to see how it calculates it, same for credit karma. Then I do the paper filing myself, using the best calculations from both.
The Mango Mussolini did away with free E-filing through the IRS and the owner of Intuit donated a million dollars to his campaign. Coincidence, I'm sure.
Fraud perpetrated by the wealthy and big business is acceptable in the U.S. now.
Load More Replies...The Deluxe version of TurboTax features a free state filing (but by paper return, not free e-file like the Federal).
Amazon has turned into complete trash. It's turned into the US version of Temu, only more pricey. I canceled prime over a year ago and have no regrets.
I am boycotting Amazon with the 50501 movement. Besides, Bezos is a rich jerk.
I actually find it pretty good in Australia, even though I really try not to. I get refunds very quickly, no questions, and even got a mistake refund for my last phone (wasn't returned, something else was and got a credit too). I'd love to hate them, but they're to bloody good at it, unfortunately.
Same here in India. I haven't faced a single issue in last 10 years. Quick delivery,.easy returns,.no question refunds. It's far better than the other options we have here. I even buy grocery on Amazon and it gets delivered in 10 mins. Atleast where I live.
Load More Replies...For plushies and books they're great :) still normally buy from stores though since I like to feel the item before I buy it
I rarely buy clothes there, because their measurements are shít (e.g. the 5XL leggings I bought fit my mother snugly - only: I'm obese - hence 5XL - and her figure is EU 42/44, US 10/12). Generic small things like camping paraphernalia, office gewgaws or bobby pins are the same meh China stuff as Temu, only more expensive. Their customer service is better, but since I rarely try to return anything I hardly profit from that. I refuse to pay prime fees and STILL get ads. Their search engine performance is abysmal, unless you know EXACTLY what you want to buy - and it likes to "lose" most of the items when you use the "order by price" function. Seriously: more than 20k results ordered by price reduced the output to fewer than 150, many of which were sponsored to boot. All in all: 3/5, mostly for the overwhelming number and variety of things to buy - provided you find what you're looking for.
I'm starting to get pissed at their algorithm, it keeps showing me clothing that my grandma would buy. I may be 40+ but I would NEVER wear a ankle length nightgown, or an ugly snowflake vest.
I don't understand what you mean by "keeps showing me". If you just look for the things you want that's all you'll see. It's not difficult to just ignore the "Recommended" bit at the bottom of the screen.
Load More Replies...Being an unethical company is enough to stop me using it. Only brought from Amazon once, because no one else had the stylus I needed, and that was five years ago. I won't touch Temu either, or Shein.
The owner made it to the front page of r/all for being against student loan relief but had had millions of COVID relief written off. His argument was that if you take a loan you need to pay it back.
Also the chicken was pretty mid, ngl.
Hes right, a loan should be paid off... but I got bait and switched from a Pell Grant to a Stafford Loan, without understanding what happened, and 20+years later I still have zero debt to every other loan I have ever gotten, and that d**n student loan is now over 35 thousand when it started at barely 12 thousand.
How do you not understand you took a loan. Pell is a completely different process. You have to sign paperwork stating what you are receiving. It's not their fault that you didn't read what you were signing.
Load More Replies...More likely, the employer helped themselves to that money, spent it on themselves, and didn't do squat for his employees.
Load More Replies...
So way way back in another age I went into a CompUSA and got stopped going in, accused of shoplifting, and they demanded to search my bag…
On the way in.
So I told them to frick off and never bought anything there again. I won too, because they went out of business a few years later. See boycotts work!
Can you please also boycott Walmart, Target, and Tesla. I'd like to see them go out of business
I'd try to bankrupt Trump's businesses, but then I remember that he needs no assistance there.
Load More Replies...I got accused of shoplifting at JC Penney's. Never shopped there again.
Anywhere where they ask for a tip for turning the ipad around.
You sound like the type of person who thinks the Olive Garden is "fine dining".
Load More Replies...In the UK you usually have to offer to tip. I normally will offer and it's a case of 'are you sure?' and then thank you when I add it.
For me it was a local coffee shop. They started watering down their espresso shots to save money. The difference was immediate and the quality just plummeted. I gave them a couple of chances but I wasn't going to pay $5 for brown water.
I guess they mean that the shop was dosing less grind into the portafilter when making a shot? Or pulling a single long and calling it a double?
The grocery store I used to frequent put up security cameras above each self checkout line and that thing triggers "Putting unscanned item in bag" feature so much I was tired of being treated like a thief so I left and haven't been back since.
Also they kept putting those stupid cardboard displays in the middle of the aisles, I remember when I was a child, you could have two shopping carts pass with plenty of room in between them.
i was standing in line at the walmart self checkout, and a guy in front of me was ringing in what appeared to be a few hundred dollars worth of items. the attendant was on her phone, and he looked right at her, put the stuff in the cart and walked out without paying. when i walked up to the register his order was still there so i tell the attendant what i saw, and she accused me of stealing. said she was calling the police unless i paid for what was on the screen. called management and security, spent about 90 seconds being accused of theft by them, until i slowly pointed to the camera display with the guys face frozen on it and a large red "UNSCANNED ITEM IN BAGGING AREA" banner on it. they reviewed the footage and said "okay you can pay for your items now." i bought my items, walked to the door, and the SAME security guys tried to check my bag, i told them that if they didnt move right now, we were both going through that window. they let me leave and i havent been back.
When security asks to see my receipt I tell them " no, if you don't trust me to ring myself out, then you shouldn't have self-service check out" and keep walking.
Load More Replies...Fvck self checkout. I'll find another store If that is the only option
If a make a mistake as a cashier, it's a mistake. If I make a mistake as customer, it's theft. And I don't even get paid. You don't pay me, I don't work you.
So frustrating that they said it would bring down prices due to labour savings, but has only increased profit as prices continue to skyrocket. I would happily do self checkout for a small discount on my purchase.
Load More Replies...My local grocery store is the same. Cashier actually watched me to make sure I didn't steal.
Some Walmart stores is doing this now. Maybe all Walmart stores will be doing this.
A Sushi place I used to go to quite often, Owners mother came to work for them. Carrying the Bento box and my rolls, her thumb was in my rice. I complained to the owner and she just shrugged it off, "it's my mom what can you do?". I replied I can never come here again, she didn't believe me as I was a weekly customer. That was my last visit, I ran into the owner a few months later and she exclaimed, what Happened? we miss you. I retold the complaint and she brushed it off again. I called the health department, they shut them down, not for fingers in the food but the food storage was atrocious for fresh fish. The local paper did a write up on how the inspector found various types of fish in a single container cross contaminating and non wrapped or covered in the walkin.
Turns out there were other health complaints about the place and multiple people reporting food poisoning.
We used to go to a mom and pop chinese restaurant in my hometown. Ma learned her craft on the streets of Hong Kong and the food was spectacular. The problem was their sanitation. The one instance that finally turned us off was when Pa cleaned the fish tank, walked into the kitchen, grabbed the water pitcher and came right out, no hand washing at all.
Halfords fitted a new battery in my car. About 3 months later they did my mot + service and told me my battery hadn't been fitted properly was unsafe and that it would cost £x to repair.
Stupid idiots hadn't clocked that they had fitted it and got very defensive when I pointed this out, asked if it should still be under warranty and told them that they would be fixing it at their own cost. They did but I've found a more trustworthy garage since.
Had a friend who was on the desk for a Mercedes shop. A mechanic told him to call the owner of a car in for an oil change as the brakes were shot and needed replacing. This was before computers so having the history at his fingertips wasn't a thing. Fellow says to leave the car where it is and he will be right down, Showed up with his lawyer and paperwork showing the mechanic had replaced his brakes 3 months earlier.
I was a commercial fisherman in Alaska. Exxon Valdez.
Nestle.
the kitkat problem can be easily solved by buying milka's Leo. or even better : aldi's OLE
Another assumption that these are available everywhere.
Load More Replies...That's the problem with the boycott brigade getting snotty about people who use whatever they're boycotting. I don't like Walmart. I would love to boycott it. Unfortunately, I'm on an extremely tight budget and Walmart is frankly the cheapest place in town for groceries. I can't afford to buy anywhere else.
Load More Replies...
Hobby Lobby. Stolen antiquities and their stances on women’s healthcare.
It’s beyond weird that a hobby shop has a stance on women’s healthcare.
Wikipedia says the following (and more, this is just hhe first paragraph): "The business and its owners have been the subject of controversies and scandals including accusations of antisemitism, homophobia, LGBTQ discrimination, attempts to evangelize public schools, "efforts to deny access to contraceptives for employees," "discrimination and illegally smuggled artifacts [and] endangering employees during the coronavirus pandemic."
Load More Replies...I would boycott them , but frankly they have nothing I want. It's all cringe.
Chipotle. Too much of a headache trying to jump through hoops to get them not to skimp. Kids today have no idea how good Chipotle was in the early 2000's. Huge portions, great quality, very good value. Nowadays it's just trash.
There are 2 Mexican restaurants in town. One is a chain, the other has Chicano customers. Easy choice.
I went to Chipotle yesterday and realized why I didn't like them, I paid $11 in the app for a skimpy small quesadilla that has limited toppings... I could've gone down the street for a much better deal from a locally owned Mexican place.
I only get Chipotles from one specific shop cause for some reason they give HUGE portions
It's nice living in an area with real foreign restaurants everywhere. One of the really good things DC has is amazing cheap restaurants.
Uber eats - ordered a McDonald’s as a group order, like £80 worth of food, only about a quarter of it arrived. When I complained they gave me a refund of £4. Everyone was hungry and we were out about £60, it was such bad customer service.
this is where you file a dispute with your credit card company for a chargeback
In the UK, it was more likely to be a debit card than a credit card. There, just like many other countries, credit cards are not for every day usage. NZ example here: we order for delivery every so often, pizza, Indian etc. The local Indian place do free delivery and tipping is not expected at all. Pizza and other deliveries are pay on delivery via mobile wireless EFTPOS. If the delivery is wrong/incomplete, we pay for what's delivered, not what was ordered.
Load More Replies...We tried to order from them three times when they first started. You could literally see the bike on the map go towards our house, turn around and go back. "He couldn't find our house." Which is clearly marked and has the number on the wall and the pavement (sidewalk). Tried twice more and both times did not get our food with flimsy excuses. Will never use them again. Mr Delivery all the way!
They once double charged me on 2 orders I'd placed months before. Took me forever to figure out what the charges were because I hadn't ordered anything from them in so long. Their customer service refused to refund me so I got the charges refunded through my bank, instead. Crazy thing is now I can't order rides through them because my account says I still owe them money for those two double charges. Uber Eats/Uber is a trash company.👎
My wife used to buy a lot of clothes from Kitten D'amour, I went in there one day to buy a dress for her birthday and the girl walked up and said "we dont have anything in your price range you should leave."
To the stores credit the manager walked over and apologised, but when I saw that girl was still working there a few days later we decided we would never be back.
Reading about the absolutely horrendous crimes against humanity the banana giant Chiquita has done .
I call them s lav e bananas or whip bananas. Although no banana company can withstand closer scrutiny when it comes to ethics and the environment, I still doubt the fair trade label and organic label.
My dog got nipped in the ear at a doggy daycare he attended at least once a week for 4 years. The cut was tiny but he was absolutely covered in blood since he’s white and the ears are super sensitive for dogs. They made no attempt to clean him up or at least put a human bandaid on his ear until I got there. The daycare recently had a new management take over so this was the last straw. Then they didn’t even call or text to check up on him after 4 years of loyal service.
Always be very careful of "new management" or "new ownership". Usually means a distinct reduction in customer service.
Budget Rental Car. POS car broke down. Called budget, they set up towing, and off it went.
I got a $400 charge for tire damage (I assume from the towing company, if that was even legit.)
They reversed it but I never have gone back. Don’t trust them now at all.
Read your comment and looked for a flag... Then realised. I'm a bit slow sometimes.
Load More Replies...Mymlast hire from HERTZ billed for a full tank, even though I specifically asked for a 'return full' deal, returned it full. Also charged an extra day (over 3 weeks) because I returned it 10 minutes later than I said I would, because I WENT TO FILL IT UP. Will not get my business again.
My then nine-year old daughter loved playing Webkinz, a game where you buy stuffed animals that come with codes and you can then interact with virtual versions online. She had done extra work and saved up $40 for months to buy some sort of treasure pack, and when she finally purchased it a bug in their software prevented her from receiving the things she had saved so hard to purchase. No biggy, I thought, I'll just contact support and see if they can fix it or, worst case, give her a refund for the loot she didn't get.
I got a constant runaround from their eStore to their online support to their phone support, and in the end they first implied that it was my daughter's fault for not understanding how to work their mobile app, then when I presented the evidence that she had done exactly what they told her to do they sent this:
> Please be advised that, as stated in our User Agreement, the website and all materials contained on it are provided on an 'as is' and 'as available' basis, without warranties of any kind, either expressed or implied. Any lost or missing items resulting from a minor anomaly on the website will NOT be awarded. For more information please refer to the User Agreement located on the main Webkinz homepage.
>
> We are aware that sometimes technical problems do arise while using the website and we continue to address these issues. Our technical team works very hard to not only fix problems as they arise but also to make sure that once an issue is identified and fixed, it does not reoccur.
>
> We apologize for any inconvenience this issue may have caused
The sight of my daughter bursting into tears when all of her hard work was wasted because this petty-a*s company couldn't be bothered to fix things is forever seared into my brain.
Part of my career has been presenting on how to create exceptional customer experiences; at this point, I've probably presented to nearly 1,000 CEOs over the last ten years. And every time, I tell them this story, with names, as a cautionary tale. Don't be like Webkinz and the Ganz company that owns them.
SMH.... just give the girl her online plush!!!! Its literally an item that takes up probably 2 MB on your server. She paid $40.... its also kinda like that with Neopets rn, there's new management on the site and they've made the site actually considerably better and brought back the brand, although of course with that they've been adding a ton of paid cosmetic items and such. Their HTML code that they inherited from the previous company is spaghetti and doesnt work well, not necessarily their fault but they cant seem to fix it for the life of them, so paid stuff doesnt work as well... and support is thus overwhelmed with those requests. They've been honestly trying to fix it but its just hard sometimes. Or so I've heard. I've been able to trade for those cosmetics without paying a single penny. W trading
Medical office messed up my billing for 6 out of 12 months. I called them on it and they gave me attitude. Told my provider I was done, give me a referral so I can go somewhere that I don't have to constantly confirm the billing is correct and get attitude when it's not.
Active.com
I was reviewing my credit card statement and saw a charge for $100-some from active.com. I looked around and discovered that I was being charged my annual fee for being a member of Active Advantage. Turns out I'd signed up for a 5k using Active.com a year before, but I had not wanted to join their annual club. I called them up and finally got to a real human. He was so rude. He kept talking over me, interrupting me constantly.
He maintained that I was responsible for joining their annual club. He said that it's an opt-in program. I assured him that I had not signed up for it. He hung up on me.
I went to their website and looked. Turns out the guy was technically correct - when you sign up for a race, there is a series of TINY check marks in a row, one of which is opting into their club.
I haven't signed up for a race that uses active.com since then. .
Experian did this to me. I didn't even put in my card info. they pulled it off my computer! No verify of any kind. I just didn't select the tiny "no" box to sign up for a paid membership. The 4th person I talked to on the phone with them finally admitted they do this.
Here we go again! I've posted my Hertz experience before... and I'll gladly post it eveytime!
Was in Seattle for work and took a few days off to fly the girlfriend up and go to Olympic National Park over 4th of July weekend. Went to pick up the rental car I had reserved from the local Hertz location and was told by the associate that they didn't have enough cars and the two people in line ahead of me were getting the last two cars they had. I step off to the side to call Hertz corporate while the guy is helping these two people and am told the only cars available in the area are at the airport (a $50 cab ride away) and that it would be over double the cost of what I had reserved online. I asked them to check local places in the area and was assured I would be called back.
I walk back over to talk to the local agent to find he had bailed without saying a single word to me. So at this point I'm 40 minutes from the airport, my girlfriend is getting ready to land, we still had a 2 hour drive to make that night, and no rental car for the trip unless I wanted to pay over double the original cost. I wait for the call back, of course don't get one, and call again 30 minutes later. I get told the same thing and request to speak to a manager who of course "just stepped out but will call you right back when he is in". Another 30 minutes later, another call and this time I tell them I am staying on the line until they connect me with the manager or someone who can get me a car at the price I reserved. The associate told me they couldn't stay on the line with me and promptly hung up.
And to add something I forgot, I was travelling enough for work at the time that I was one of their Hertz Gold Plus blah blah blah rewards people. Literally had rented a car Monday-Friday for ~48 weeks of the year for over a year and a half and that's how I was treated.
You got off easy, and probably lucky. Go to YouTube, search for [steve lehto hertz] and scroll through the results.
To answer your comment above, David, they now hide comments with ANY sort of links or images at all, because of safety as well as ad revenue (they wanna keep ya on here). Good choice honestly, both for safety and the business as a whole, although its annoying sometimes
Load More Replies...Auto shop. Owner had a picture of himself and he cut out a picture of Donald Trump and glued it next to himself.
Understandable, I prefer to work with those who practice empathy, ethics and morals .
My sister (with whom I have basically no relationship) and her husband had DJT Photoshopped into one of their wedding photos, had it printed in a large size, and hung it over the fireplace in their house. Trumpers are weird, man.
How to tell the world that you are an a$$hole without saying a word:)
Even if you like Trump, the faked photo tells you that you shouldn't trust him.
Apple put hard drives in their latest iMacs that are so small they can’t run Adobe products.
”Scratch Disks are full” is my living hell.
256gig drives in 2025. What.
You can always get it with a bigger drive. They'll probably only charge you 4 times what it costs to buy the drive anywhere else.
I'm shopping for a new work computer (art and 3d stuff) and was considering mac as the m5 chips are quite good, but tje execcive premium they charge for ssd pace is insane.
Load More Replies...Miss the days when you could pop open the computer's side and simply pop in or out the HDs. My old MacPro was brilliant, up to 4 HDs of your choice. Now I'm stuck with the 1TB I paid a huge amount for, and still need one external drive for storage, a massive iCloud account, and another HD for Time Machine.
The Time Machine backups should be on a separate drive anyway, otherwise you are risking losing the original and backups to a single disk failure.
Load More Replies...Frankly Apple has been a horrible company ever since the Mac first came out. I was in software development at the time and they treated outside developers trying to write for it like total garbage. Decided way back then that I'd never own an Apple product.
It does, but a lot of software refuses to use those for scratch disks or have reliability issues when used as scratch disks. And if you are working with big files daily scratch disk space can run out fast. At my job almost everything is server stored and I still run out when working on complex projects.and have to go purge all temporary files. Plus having to carry around an extra disk everywhere is a hassle.
Load More Replies...Hired a contractor for snow removal, they did a shoddy job so I sent them photos and asked if they could review the price and they never got back to me for months. In the meantime I noticed damage to my car that had been parked all winter. It had obviously been hit by a snow shovel, but I couldn’t prove anything. When they finally followed up on the invoice, I sent them photos of the damage and said “how about we call it even”. They basically called me a liar and threatened to send the invoice to a collection agency.
I've avoided McDonalds since the 90s over the McLibel case. It just didn't sit well. It just seemed wrong so I just ate elsewhere. It just became a habit.
The Hot Coffee thing? Yeah, I suggest you look at the actual facts of that one. But anyway, there are better reasons to avoid them, like their products.
Right? That poor woman’s private region literally melted off and she had to get skin grafts and had a hospital stay. It was so awful! No one should be served something that dangerous.
Load More Replies...Probably something like once every five or ten years I find myself somewhere where a McD's is the easiest/only option and I really need to eat something, end up thinking "yeah, it can't really be as bad as I remember". It is. Every time. About five or ten minutes after eating it, I don't know what it is, but something always leaves that horrible lingering aftertaste. It's probably over ten years since the last time it happened, so...
Load More Replies...After Volkswagen was shown to be lying about diesel emissions—and I had a Jetta diesel wagon at the time—I got rid of my car and would never consider another VW.
Every car manufacturer was doing it. VW made the news because they were the first to be caught.
if the euro standards was impossible for vW very likely was impossible for all the others
Load More Replies...Lamborghini is, after all, owned by Volkswagen AG.
Load More Replies...Their cars are terrible now, anyways. I had one of the newer bugs and that thing just hit a point around 80,000 miles where everything started to disintegrate, even the door panels.
However mendacious, rigging their cars so they'd emit less pollution but only during emission tests is perversely amusing. That being said, I'm delighted they were caught. As they saying goes, there isn't anything so vile that there isn't somebody out there that will do it if will make them a dollar.
They were all doing it. Don't blame the darling child of the lunatic Austrian!
Papa John’s said they couldn’t find my house to deliver a pizza. The address is both on the mailbox and over the front door.
After waiting an hour, called and they were closed. The above excuse was given when I called the next day asking why it was never delivered. No apology just a “I don’t know..”
Never ordered from Papa John’s again
This was before the owner dropped racist comments. That event cemented it. I know he has moved on, but there is zero reason to go back.
edit/add from another reply:
My other half reminded me that I called that night a couple times to no answer. Finally someone picked up and said “We’re closed.” and hung up.
he was not the owner, he was the founder and a minority shareholder, who was on the board of the company.
Doesn't matter, if you affiliate yourself with trash, you are trash!
Load More Replies...
IHOP when it cost $80 for me and 3 kids to have pancakes and hot chocolate. I'm still mad years later lol .
Mechanic didn't know what a very common part of a car did, so he said they don't do anything. Even though millions upon millions of dollars have gone into the research & development of the part over the years. So I stopped going because why would I trust my car in the hands of a place that doesn't know what the parts do. If there's an issue, can't guarantee they'll know how to fix said issue. .
Burrito place i used to go to about twice a month. You basically could build your own burrito/burrito bowl. The last two times I went, they messed up my order twice because the person was not listening to me. The first time, I let it slide because they seemed new as there was another person who was directing them and just ate my wrong order.
The second time I went, and again, they got it wrong with the protein i wanted, cheese and salsa. At one point, I told them what salsa I wanted even pointed to it, and they still chose the wrong one and just rushed through. I got annoyed and told them that its wrong and not what I wanted, and the employee seemed genuinely pissed off when I asked if they could remake it. They implied i should just take it and pay for it as it will go to waste as I dont want the first one. They still messed up the remake but not as bad but I never went back.
My Samsung Galaxy S3's charge port broke and Samsung would not fix it. It broke after a month of only plugging it in to charge it. I will never buy another Samsung product.
I stopped buying their products when they made a deal with Elon Muskrat.
I've been buying folding phones from them for years. Every single one had the protective screen come away. You have to SEND IT OFF to get it replaced. My phone! I don't have a phone for I don't know how long? Not a chance, Sammy. I now have a Pixel Fold, and the screen protector DOES NOT COME OFF. Take note from an ex-customer, Sammy!
A local needlework shop. Every time I was there the employees were incredibly rude. I’ve been treated with disinterest by retail employees but never like they hated me on sight. One time I had the nerve to ask to have some linen cut, and it was made clear to me I was the one being rude by asking them to……do their job.
That was years ago. If it happened now I’d have told them I didn’t need their drama, asked for the contact info of the owner ( I enjoy frightening rude employees this way), and walked out.
This reminds me of the record stores we went to before the internet was a thing. At every single one, every single employee was like this. Trying to find an artist or song was like pulling teeth and they always talked down to you. Thank goodness we can get our music online now.
Let's just say they had some flags in their window that were quite... Deterring....
Sherwin Williams can't seem to mix 3 gallons of the same color. B.M spot on every single time.
Well ya. Most of these sounds like local affiliates or one offs.
Load More Replies...Never had a problem with SW, they matched every can I bought over several years perfectly, even across multiple stores.
Local apple orchard that is close to my house. To keep it slightly vague, hey hosted a republican canidate after they said the police were in the right and did a good job after the body cam footage came out showing they were at the wrong place, wrong person, and definitely in the wrong.
I've got one--Bored Panda. The app takes forever to load a post, then glitches out halfway through every. single. post. Ads pop up out of nowhere. I quit using it months ago; I come back every once in a while (an ad just took over the screen as I was writing that), (it took over again!) then I remember how crappy their app is, and take off for another 6 months. (The ad just took over the screen 3 more times as I wrote that last phrase). Bye bye, BP!
Strange that Wyattdafrog decided to out himself...publicly...as a racist, bigoted, ped* in most of the comments.
Nuntendo: I was ready to get a new Switch 2 after enjoying the original a lot, but them using the same changing the eula to prevent people collectively suing if we get the same stick malfunctions again. And their ability to remote brick your system for any reason they see fit. Also the Palworld lawsuit where they are trying to patent gameplay staples that were already pretty ancient in the c64 days.
Michael's craft store. I had an online cart full of Christmas deco items, but when I clicked the "Checkout" button, it kept taking me to a link to sign up for a Klarna payment plan. There was no opt-out so I could just pay on my own. I called Michael's for live help but couldn't get past an automated message that they didn't recognize my phone number and kept asking me to enter it manually over and over. Somehow, after I hung up and called again, I managed to get into a queue for live help, but the wait time was 49 minutes. I emptied my cart and bought everything somewhere else.
As a kid eating with my family at our favorite Chinese restaurant, found a roach (the bug) in my cup of ice cream after eating most of it. Showed it to the waiter, who was dismissive, crediting, "we had the a/c ducts cleaned" with a shrug. Asked for manager, same response. In what world is that an acceptable excuse? Didn't offer any kind of compensation or apology, and our complaint was discrete as to respectfully not cause a scene, so we just paid and left, never to return. Should have contacted the health department, but they closed a couple months anyway (no idea if it was related).
So many political issues in America that just don't happen for businesses anywhere else. There's a message in that....
Not strictly true. There’s a sandwich shop / bakery near me who openly supported the local Conservative MP, that in itself isn’t such a big deal, until he blatantly lied about how he would vote in Parliament about HS2 and the damage it was doing to our countryside, his voting record betrayed him and he toed the party line. No more custom for that bakery.
Load More Replies...I've got one--Bored Panda. The app takes forever to load a post, then glitches out halfway through every. single. post. Ads pop up out of nowhere. I quit using it months ago; I come back every once in a while (an ad just took over the screen as I was writing that), (it took over again!) then I remember how crappy their app is, and take off for another 6 months. (The ad just took over the screen 3 more times as I wrote that last phrase). Bye bye, BP!
Strange that Wyattdafrog decided to out himself...publicly...as a racist, bigoted, ped* in most of the comments.
Nuntendo: I was ready to get a new Switch 2 after enjoying the original a lot, but them using the same changing the eula to prevent people collectively suing if we get the same stick malfunctions again. And their ability to remote brick your system for any reason they see fit. Also the Palworld lawsuit where they are trying to patent gameplay staples that were already pretty ancient in the c64 days.
Michael's craft store. I had an online cart full of Christmas deco items, but when I clicked the "Checkout" button, it kept taking me to a link to sign up for a Klarna payment plan. There was no opt-out so I could just pay on my own. I called Michael's for live help but couldn't get past an automated message that they didn't recognize my phone number and kept asking me to enter it manually over and over. Somehow, after I hung up and called again, I managed to get into a queue for live help, but the wait time was 49 minutes. I emptied my cart and bought everything somewhere else.
As a kid eating with my family at our favorite Chinese restaurant, found a roach (the bug) in my cup of ice cream after eating most of it. Showed it to the waiter, who was dismissive, crediting, "we had the a/c ducts cleaned" with a shrug. Asked for manager, same response. In what world is that an acceptable excuse? Didn't offer any kind of compensation or apology, and our complaint was discrete as to respectfully not cause a scene, so we just paid and left, never to return. Should have contacted the health department, but they closed a couple months anyway (no idea if it was related).
So many political issues in America that just don't happen for businesses anywhere else. There's a message in that....
Not strictly true. There’s a sandwich shop / bakery near me who openly supported the local Conservative MP, that in itself isn’t such a big deal, until he blatantly lied about how he would vote in Parliament about HS2 and the damage it was doing to our countryside, his voting record betrayed him and he toed the party line. No more custom for that bakery.
Load More Replies...
