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Article created by: Aurelija Rakauskaitė

We live in the golden age of online reviews. One can actively track the changes, improvements and downgrades of a business just by reading reviews from over the last few years. It’s also a gold mine for comedy, as the average person who's been inspired to leave a review either had a great or horrible time. But sometimes companies decide to reply.

So we’ve gathered some of the most brutal and unhinged responses businesses have given to folks who wanted to leave a bad review. Get comfortable as you scroll through, upvote your favorites and be sure to share your thoughts in the comments section down below.

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#1

Surrendering A Pet

One-star customer review accuses animal rescue of mistreatment, owner responds explaining policy to protect the animals.

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    #2

    100% Pure Beef

    Customer tries to criticize Wendy’s burger, but Wendy’s business brutally shuts down the bad review with a clever reply.

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    #3

    Fake Review

    Customer leaves a bad review to sabotage business but gets brutally shut down by restaurant owner’s response.

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    #4

    Now Who's Crying

    Customer bad review attempt to sabotage a business met with a firm and kind response from the company.

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    #5

    Another Ramen Creep

    Negative customer review accusing racism and age discrimination with owner response shutting down the bad review attempt.

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    #6

    Imagine Complaining About This

    Customer bad review accusing a business of poor service met with a detailed owner response clarifying the situation.

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    #7

    He Got Laughed By The Whole Internet

    Customer attempts to sabotage business with bad review about a rat, owner responds with brutal shutdown.

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    #8

    Rude Is As Rude Does

    Customer tried to sabotage business with a bad review but got brutally shut down by owner’s response.

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    #9

    Goes To Cauliflower Restaurant But Dislikes Cauliflower

    Customer leaves a critical cauliflower-based menu review; business owner responds defending their unique concept and impacts of bad reviews.

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    #10

    This Review Of My University

    Google review with a customer’s bad claim about 5G panels, and business owner’s calm, factual response shutting it down.

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    #11

    Customer bad review about food taste rated 3.7 stars with business response shutting down sabotage attempt.

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    #12

    A Review For A Local Gun Range

    Customer leaves a bad review accusing business of discrimination, but business owner exposes illegal activity in response.

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    #13

    Openly Admitting This

    Customer tries to sabotage business with a bad review but gets brutally shut down by owner’s legal explanation.

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    #14

    Actually

    Customer leaves a 1-star review over weight limits; business owner responds explaining horse safety and weight policy clearly.

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    #15

    Great Response From The Owner

    Customer leaves a bad review about closing times, but business owner responds with a firm and polite shutdown.

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    #16

    Lying On Yelp Reviews

    Screenshot of a customer’s bad review about food safety and business manager’s detailed rebuttal in a business review thread.

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    #17

    Reviewing A Place That Isn't Even Open Yet

    Customer leaves a false bad review calling it a rip-off, business replies that they haven’t even opened yet.

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    #18

    At A Rolled Ice Cream Shop

    One-star customer review accusing business of turning away large families before closing, with a firm owner response.

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    #19

    I'm Thinking About Putting In My Resume At This Shop

    One-star customer review accusing soggy chips met with a detailed owner response defending food quality and service speed.

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    #20

    “Accidentally” Took A Pizza Stand

    Customer review accusing restaurant theft shut down in reply, showcasing bad reviews trying to sabotage businesses but getting shut down.

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    #21

    15 Minute Wait For Food Is Too Long

    Customer bad review on slow service and small portions with business owner’s brutal response shutting down the complaint.

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    #22

    Local Restaurant Exposes A Bad Reviewer

    Customer leaves a bad review, business owner responds exposing false sabotage attempt in a brutally shut down reply.

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    #23

    We Are A Scuba Diving Company And Look At Fish Underwater, We Don’t Eat Them

    Customer leaves bad review about sushi, business owner shuts down false claims defending their scuba diving company.

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    #24

    My Favorite Bar Called Out A Fun Customer On Google Reviews

    Customer tries to sabotage business with a bad review but gets shut down by owner explaining the real story.

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    #25

    Never Mess With A Social Media Manager

    Tweet from MoonPie humorously shutting down a negative comment, illustrating customers sabotaging businesses with bad reviews.

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    #26

    Karen Leaves Misleading Review To Slander A Restaurant

    Customer review attempting to sabotage business with bad feedback, met with firm and detailed business manager response.

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    #27

    Bystander Review

    One-star customer review accusing a boat tour of unsafe practices, with a detailed owner response defending business safety.

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    #28

    I'm Dying

    Customer leaves bad review about squashed pizza; business brutally shuts down the complaint with a detailed response.

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    #29

    Robbery

    Customer tries to sabotage business with a bad review but gets brutally shut down by owner's response on alcohol policy.

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    #30

    Screamed At

    Customer bad review accusing store of poor service with business owner’s firm response and explanation of store policy.

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    #31

    It Wasn't The Whole Story

    One-star customer review and detailed business response showing customers sabotaging businesses with bad reviews getting shut down.

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    #32

    Go To Walmart

    Customer leaves a bad review trying to sabotage business, but owner responds with a firm and detailed shut down reply.

    egguchom Report

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    #33

    Restaurant Owner Wasn't Having It

    Customer tries to sabotage business with a bad review but gets brutally shut down by owner’s honest response.




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