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Customers like me and you are mostly happy to open up their wallets for the things they really, really like. Think of Starbucks frappes, iPhones, dinners at Olive Garden, or Bath & Body Works candles; every product, service, restaurant and store has its loyal clients.

Often, however, businesses take their loyalty for granted and forget the obvious fact that a single mistake or faux pas costs a lot. And by “a lot” we mean not just reputation and money, but customers on whom the whole business relies in the first place.

“What is your ‘never again’ brand, item, store, or restaurant?” someone asked on Ask Reddit, creating one hell of a thread that makes the businesses in question blush big time.

#1

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Home Depot.

I went in with a HUGE order for custom cabinets. They said, "Oh, honey, you need to send your contractor in so that we know these measurements are accurate." I said, "They are accurate, he gave them to me." They said, "Oh, honey, why don't you ask him to come in and manage this order for you? Just in case your measurements are wrong." When I persisted in being allowed to order the cabinets, they told me I would have to hire a Home Depot contractor to double check my measurements. This was not a policy thing, but a "you're a stupid female, please bring a man with you next time so we can help you."

I made the mistake of asking if I could at least buy the sink I'd picked out. They told me no, they really didn't feel comfortable selling me anything for my kitchen remodel without my male contractor present.

I took my cabinet order elsewhere, but I ended up in Home Depot again a few weeks later because I needed a sink aerator. You know, the little dealie that attaches to the end of the faucet? I couldn't find them, so I asked a worker to help me. He said, "Oh, we don't sell those anymore." I was like, "Huh???" and he told me, "Yeah, you can't just buy faucet parts like that anymore, you'll need to buy a whole new faucet." I said, "I find that hard to believe, can you just point me in the direction of your plumbing parts and I'll find it myself?" and he laughed, shook his head at me like I was a stupid child, and said, "Ma'am, no. Just no. You can't buy just an aerator anymore."

I went across the street to Lowe's, walked in, said, "Can you please help me find a sink aerator?" and the dude led me right to them. Cost like $4.00.

I still have rage thoughts about how rude and misogynistic the Home Depot folks were. And short-sighted, as well, as they turned away thousands of dollars worth of business--I guess a worthless drop in the bucket to them.

azemilyann26 , Mike Mozart Report

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StrangeOne
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The buck would stop at being called "honey". That is so inappropriate. I would make a formal complaint with the company CEO and tell them how their idiot, misogynist employees lost a large sale and further business.

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#2

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Nestle. They actively push baby formulas in poor third world areas where water is commonly contaminated and parents don't make enough money to buy enough formula to feed an infant. Nestle knows that the use of their products result in higher infant mortality rates due to dysentery and disease, but they refuse to stop.

I haven't bought anything from Nestle in over 20 years.

kalysti , [deleted] Report

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StrangeOne
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is a hard one to boycott. Nestle owns so many brands and parent companies it makes your head spin at the store. Even if you think you're avoiding Nestle, there's likely some other brand/label you're using that's involved with Nestle.

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#3

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Soon after she left me in 1998, my ex wife wanted to meet for a post mortem conversation. I suggested we meet at Pizzeria Uno. About 20 minutes into our agonizing conversation, she looked around and said: "Wait. You hate Pizzeria Uno." I replied: "I sure do. I'm not going to ruin a place that I like with terrible memories. I'm never entering a Pizzeria Uno again."

And I haven't.

IGHOTI907 , JJBers Report

#4

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Planet fitness. Moved back to my home state from SF. Forgot to cancel my membership. Tried from the App: Nope. Tried from my local Planet Fitness: Nope. Said i had to MAIL IN A COPY OF MY LICENSE ANS PROOF OF MEMBERSHIP. So i cancelled that credit card because that was easier than getting my membership cancelled.

Domo-omori Report

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Frank S
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I’ve often heard from people that cancelling the card they have on file for you and ghosting these gyms is the best, quickest, and sometimes only, way to cancel.

amyroady avatar
Just Another Girl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Better yet, when you sign up use a prepaid gift card with enough funds on it for one year. They’ll pull money from that each month not knowing it’s not your normal card and then you’ll get to decide whether to give them a new card number next year.

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kicki avatar
Panda Kicki
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That wouldnt work here. If you stop.paying you still are due to all fees. Then they will send invoice instead, and after that collectors.

valmartinez72 avatar
V Martinez
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wouldn't that be if you had a contract, like for a year or something? The month to month may not qualify? Or maybe depending on which state you're in? We stopped a card on a month to month Planet Fitness in Az, and had no more issues of them trying to collect. Because it was month to month, we didn't have an actual contract. It was more like a monthly subscription than could be stopped anytime.

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Something
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It should be illegal to make it harder to cancel a membership than it is to sign up in the first place.

hermom504 avatar
WonderWoman
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When buying memberships, use an ACTUAL credit card, NOT your bank card. The fine print allows these places to continually access the account associated with your card. So using a CREDIT card, you can cancel the ACCOUNT, stopping the charges. Learned that the hard way with a car rental company that was charging me for gas - I had left them as much as I had in the tank - was a real #@Q@ show.

littlegrove1110 avatar
Elizabeth Butler
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a subscription I didn't want any more and the credit card they had on file for me had just expired. I thought I could just let it go, but they used a card processing service called STRIPE that just updated the expiration date for them and renewed the subscription. I had to actually call them and get it cancelled and a refund. Wiser now. If Stripe has any other client with my info, they share it.

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Douglas Mosier
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

No need to cancel; just call the CC company and tell them you lost your card. They'll send you a new one with new number, expiration date and security code, all of which must match before new charges will go thru.

sutonoyonatan avatar
Yonatan Sutono
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had done the same thing, asking for a new credit card is a lot easier than cancelling a gym membership.

idrow avatar
Id row
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've heard nightmares about people trying to cancel their membership there.

nataliekelsey_1 avatar
Natalie Kelsey
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I tried 7 times to get my local Planet Fitness to switch from my debit card to a credit card. Every time I filled out the paperwork, they "lost" it. Meanwhile, they kept taking monthly fees out of my tiny bank account until it was empty and bouncing the payments. Both the gym and my bank dropped me without a chance to fix it or explain. Planet Fitness sucks at customer service and so does Santander bank

jskorch87 avatar
jaysko
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sounds just like the Friends episode when Ross and Chandler end up canceling their bank accounts bc it was too hard to cancel their gym memberships

anjalijeter avatar
Anjalí Jeter
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yup, I've called my bank and reported my card stolen just to end a membership that made it ridiculously hard to cancel.

ramuenich avatar
Rachel
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Gyms are the worst about canceling. I had a similar experience with PF... moved states (14 hour trip) but forgot to cancel. They said I had to either go back and cancel in person or send a certified letter with a valid reason for wanting to quit, or something like that. I had my membership tied to a bank account in that state and nothing left in it, so when they tried to pull funds out of it, the bank declined. I still get emails from PF from time to time about rejoining 🤣

robin_rush avatar
Robin Rush
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That’s what I had to do! Pandemic hit, so I COULDN’T go in to cancel. Easier to call my bank and cancel my card. Ridiculous!

cuffs007 avatar
Sean N
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

but... sometimes a recurring charge can follow onto the new card if it is the same bank.

philstar22 avatar
Ruth Harper
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I did this for Massage Envy when they talked me into a subscription and then wouldn't let me cancel even after the required period of subscription was over.

joseph_zalewski avatar
Joseph Zalewski
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I transferred my membership to a local club and cancelled without a problem.

aprilporter_1 avatar
April Porter
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had the same problem with 24 Hour Fitness, only it was being directly debited from my bank account. Had to go to the bank in person and close my account and open a new one just to get away from those a-Holes.

jmccool55 avatar
John
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My gym sent a letter that the gym I go to is closing but I could still use the gym on the other end of town. I cancelled but even though they were closing I still sent a certified letter giving a full months notice. They had to honor my cancelation.

jessicachagla avatar
Messy Jessy
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You know the real joke I'd that the gym probably pays a hefty price each time that happens. I used to work in merchant services and if you had a recurring payment from a customer and they canceled the card it cost the business like $70. In one case it was a gym and the monthly membership was less than $30 a month. I remember hearing from gym members that it was impossible to quit there too so people just canceled the cards and moved on with their lives. I'll never understand why they didn't make it easier to quit since they had to essentially eat over two months worth of dues instead of just being decent and making it easier to quit.

lizbetjoy avatar
Elizabeth Joy
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Fitness First. I was about 20, ash’s had the manager sit me on a low couch and stand over me and bully me into not canceling. Ended up getting my work involved and it was so good - got a few months refund and everything

carats90 avatar
Lou’s Mom
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wait, am I missing something here? All she had to do was make a copy of her license and proof of membership (I’m assuming her membership card or number) and pop it in the mail. I know a 1st Class postage stamp is .60¢ now but hardly as much hassle as canceling your credit card -especially if you have it plugged into bill pay.

aggadsden avatar
TheLadyMagic
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yes unfortunately you missed it. Because no matter what it is they tell you to do, it either gets lost, are you send it to the wrong place, or that was not what you needed to do you have to do ABC and F also. It's easier to get in the witness protection program and change your name since then to get out of a contract with planet fitness

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Blayze Infyrno
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, if you're going to sign up for a gym, you have to accept that they're all run by crooks who will rip you off at every opportunity -- and "legally," because somewhere in the tiny-print contract you signed, you gave them permission to screw you over whenever they felt like it.

jefbateman avatar
Jef Bateman
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We went to a local gym and paid cash for our membership - most gyms won't take cash. We cancelled, but they kept our membership. No worries, right, because we paid cash? Nope - there definitely were worries. They threatened to report us to a collections agency.

holschrk avatar
Bec
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've dealt with a similar membership issue, amazing how you can easily upgrade and add services online but if you want to drop services you must call. Then they are able to offer you a better deal IF you enroll for another year. Put that auto-renew sh*t on your calendar so you don't get hit with high new prices when the deal ends.

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Kimberly VanNostrand
Community Member
1 year ago

This comment has been deleted.

camlynn1234 avatar
Miss Frankfurter
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had another company try to make me pay up the rest when I went to cancel. Dude, I’m moving out of the country. Good luck with that. Never heard from them.

ellentannenbaum avatar
Ellen Tannenbaum
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I once got caught in an endless circle of a local gym saying I had to go through my bank to cancel the direct debit for the gym’s membership when my contract was ending, and the bank said it was up to the gym. I finally told the bank they either would find a firm for me to cancel the authorization or immediately close out all our accounts there. Voila! Conundrum resolved.

deomanus avatar
DeoManus Argentem
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I gave my girlfriend my debit card to buy some clothes and get her hair/nails/lashes done for an event. Noticed months later I was getting a $120 charge each month from "AmazeLash" so I asked her and she said she only went the once. Clearly she managed to sign up to a subscription/membership. I called them and asked for the charges beyond the first to be cancelled. They said they could not - I didn't fight it, just asked them to cancel the account. They said they did, and I'd no longer be charged. The next month I was charged again! So, I called Chase (my bank) claiming fraud. Not only did I never get charged again, but they reversed all the other charges other than the initial approved charge! If the place just cancelled it like I asked and they claimed, they would have gotten to keep all those extra $120/month charges!

davidbrier_3 avatar
Davey Rusty
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I always use a virtual card when it's any type of perpetual billing. One click and that card is gone!!

nbt45 avatar
Norman Beattie
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yep they said I had to do it in person, Quite a bit cheaper to cancel your card. Worked for me !

gronk_tigano avatar
Gronk Tigano
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You didn’t try hard enough. The manager can cancel on their own if they want to. You just have to be a relentless Uber b’

wbbeals avatar
Whitney-Blair Beals
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Lmao. Had the same thing happen with Anytime Fitness so I moved it to a prepaid gift card. They've called me everyday for a month so far with an automated message system for updating my card info. It's equally as impossible to cancel your membership using that system as well.

marleymarl avatar
Marley Marl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's exactly what I do. Just cancel the card because they want you to do too much just to cancel their membership. It's insane, you don't have to do that much signing up.

aggadsden avatar
TheLadyMagic
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I just saw this and there's one above this and I had posted almost the exact same thing. It's like you sign up with planet fitness, and it feels like you sold your soul to the devil. They had me jumping through so many hoops I thought they were I just had my bank deny any payments to them forward.

sknutz avatar
featherytoad
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, and then how much did the bank charge you for denying those payment? lol

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#5

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Planet Fitness. Manager called me after I had emailed about an issue and left a voice mail. Except when he hung up, he missed the receiver and I was treated to two minutes of him trash talking me. Called back and said "Yep, go ahead and cancel that membership and next time make sure you hang up".

F**k those chain gyms.

CoryVictorious Report

#6

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Nike. I grew up loving the brand but after I heard they used forced labor from Uighur Muslims in China I've decided I'll never buy anything new from them again.

Nolliehardflip1738 , Aman Jakhar Report

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Dan davis
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Too bad LeBron doesn’t give a sh!t about the people, just keep buying his slave labor sneakers

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#7

Red Robin. They offered my father a corporate job, then rescinded it upon learning the reason he spent the last 6months out of the workforce was to beat leukemia.

FatStoner2FitSober Report

#8

Jared. I went in with something specific in mind for a ring and asked the salesman to please show me what he had comparable to that criteria. Right off the bat he put his hands up and said "whoa whoa whoa, slow down. Just be calm." And quite frankly that set my teeth on edge because I don't think there's anything aggressive about truthfully answering the question "how can I help you" ya know? He then kept trying to get me a latte and telling me to relax and settle down which was only serving to upset me more. When he finally got around to showing me merchandise, he showed me a ring that had an inclusion so large in the stone that it looked like a giant scratch through the middle. And when I said "this ring has a scratch in it" he insisted to me that I didn't know what I was looking at and that I wasn't properly appreciating the beauty of this ring. When I pointed out that I didn't even need a loop to see the "scratch" and asked if perhaps he had something else to show me, he told me this was the only stone I could possibly get for that price and that I would have to be willing to up my budget significantly. I thanked him and made to leave and he made a s****y comment about how I'd never find anything as nice as what I showed him. (I found something far superior at a local jeweler for an even better price).

So yeah, whenever those stupid "He went to Jared!" commercials come on I always yell out "you can tell because her ring has a f*****g scratch in it!"

Empkat Report

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Frank S
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I also worked at Kay (same owners as Jared and a few others). Please do not ever shop at these, or other, chain jewelry stores. You are overpaying for extremely low quality products. For the same price, or a little more, you can get far superior products from a quality local jeweler.

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#9

Wells Fargo.
1) Fake Accounts scandal
2) Auto Loan insurance scandal
3) Mortgage Loan scandal #1 (changing customer terms)
4) Mortgage Loan scandal #2 (2008)
5) PPP Loan scandal

xxAntiMATTerxx Report

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OmBoyGanesh
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Pretty much any legacy bank. If you don’t have access to a co-op credit union try an online bank. I use Fidelity for banking

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#10

Hobby Lobby I don't agree with their business practices.

lissam3 Report

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OmBoyGanesh
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Or their corporate political donations. Wanna know why Roe v Wade was overturned? Your money being funneled through places like this.

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#11

Anything on Amazon shipped from China.

GanksOP Report

#12

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Doordash. When 50% of my orders never made it to me, and one of the drivers cusses me out for having the audacity to ask for my food, they go on the never again list.

angrylittlehobbit , Marques Thomas Report

#13

My wife used to work at Applebee's. After seeing Applebee's food prep and kitchen cleanliness, she refuses to eat there ever again.

It's worth noting that she used to work at Taco Bell, and still eats there regularly. So Applebee's doesn't live up to Taco Bell's high standard of food safety.

AverageFatGuy added:
Applebee’s. Because I can eat microwaved food at home.

ubeor Report

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StrangeOne
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

WOW, and I've eaten at Taco Bell once and never again. What did it for us with Applebees was the waitress trying to parent my daughter when she asked for dessert without finishing everything on her huge portioned plate. I told her we could have dessert. I'm not that kind of parent who's strict on that. But this waitress put her face close to my kid's face and lectured her. I'm like, back up and back off, stay in your lane. Give her the goods.

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#14

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back H&M, Forever 21, and the like!! Fast fashion nightmares.

makeemsayunhhh replied:
Wear Vintage! There are thousands of quality vintage garments that were made 10, 20, 30 years ago that will last another 30+ years. No need to keep producing clothing that falls apart and goes to landfills.

Infamous-Planter-958 , Mike Mozart Report

#15

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Ohio Savings Bank. They charged me 300 dollars over the span of a year because, unlike normal debit cards, every time I put my pin in instead of signing, it charged me an extra dollar fifty. By the time I caught it most of the charges were past the 30 day refund policy so they gave me 10 dollars as a refund.
I didn't make a fuss because I know it's not the workers fault but I did withdraw all my money immediately and switched banks. F**k that place.

rosenewt , Anna Shvets Report

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Green Tree
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I stopped in an Ohio Savings Bank once and asked to buy a roll of quarters. They said only if I was an account holder. I mean I get if I was asking for a big exchange but one lousy $10 bill exchange for a roll of quarters? I was running late and really needed the quarters for parking so it really ticked me off. They were so short sighted. The branch is right near the house I had just bought and they probably could have gotten my business at some point but nope, not after that nonsense

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#16

P.F. Chang's

2006, I was recovering in a Military hospital, and was stuck in a wheelchair for a long while. My wife and I decided to eat out, as a change of pace from our room.

We opted for P.F. Chang's as we had heard some good things about it, and we love Asian Food.

First problem: the front door was a revolving door. You cannot go through a standard revolving door in a wheelchair. The regular door that's next to every revolving door to allow handicap access had a large potted plant in front of it. When we asked how we could get into the restaurant, we were looked at like we were crazy. Took then several minutes to make accommodations for me to get inside.

Second problem: none of the freestanding tables in the restaurant were spaced far enough apart to allow a wheelchair used to move between them. (36 inch minimum according the Americans with Disabilities Act) So when I had to use the bathroom, it meant I had to disturb a dozen people and have them stand up, and push their chairs in. They didn't mind of course, but I felt like an a*****e.

And to top it all off, they got my order wrong.

I'll never eat at that restaurant ever again.

two-stumps Report

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#17

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Angel Soft toilet paper.

It might as well be called "S****y Fingers"

anon Report

#18

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Temptations cat treats, there's something in those things that turn cats into absolute junkies.

New_Game_P1us , Lisa Zins Report

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Tamara Horyza
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Omg you are so right! I noticed that too.My cat would literally come running like the commercial when he heard the bag and would get all jacked up after eating and he was normally a chill cat.Scared the hell out of me so quit using and just like crack he was pissed in withdrawals for 3 days.

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#19

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Samsung for putting menu ads on my TV that I paid for...

romeo_papa_mike , Mike Mozart Report

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Frank S
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Samsung menu ads were the last straw for me, Installed PiHole, haven’t had an ad since.

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#20

Bank of America. The McDonalds of banks.

mr_baby_pigeon Report

#21

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Pottery Barn.

My wife was pregnant with our first child, so full nesting mode engaged. We ordered a chair for the kids room/nursery/whatever the f**k it's called, a nice glider with an ottoman, perfect, in theory, for 3am feedings. We ordered it at around 5 months out. Everything was on track until 3 weeks from delivery date. We had called many times to confirm since shipping was delayed, but still on track for the due date. They told us it was now back-ordered for 6 months. These things happen, but there's no way they found out about a 6 month delay 3 weeks from delivery on a 9 month lead. It was a s**t show! My wife, now fully in the grasp of preggers-crazy went ballistic. We got in cancelled and found another one from some similar place (restoration hardware?) it came in time.

Ok, then Pottery Barn's ottoman shows up! What else came was a charge for the ottoman. Now we start fight 2 so they would refund our money and retrieve the ottoman. Kid turned 2 months old before it got cleared up. F*****g s**t show, man. My wife still flips the store off every time we drive by. This was 8 years ago.

Im_your_id , Mike Mozart Report

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Frank S
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Having worked at Pottery Barn in the past, I’ll never buy anything there.

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#22

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Sprint- couple of years ago they let someone buy over $2,000 worth of phones in my mom's name. Didn’t ask for ID or anything. They got an address but it was off by a couple of numbers. My mom didn’t notice for a couple of months when her credit got flagged when they were trying to get approved for a loan or something. She fought with Sprint to get the charges removed from her credit. We’ve never had Sprint before so don’t know how that was a massive oversight especially with no ID and the wrong address.

Avatar_014 , Mike Mozart Report

#23

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Dominoes. My order was delivered by one of their drivers. The website offers contactless delivery. They are supposed to leave it on the doorstep and go.

Delivery guy gets here without a mask. Knocks on door. I ask him to mask up before I answer and he refuses. I tell him I ordered contactless delivery. He says “well you didn’t leave me a f*****g tip.” So I open the door and write zero on the paper. Asking him: “and this is how you thought you would get one?”

Flash forward to the next day and my card gets charged $100 over the cost of the pizza. I call and complain and I’m told to send an email.

So I email them and get a response back that they talked to the driver and he said I’m lying. That I was very grateful and left him a huge tip that they won’t refund unless I can provide proof.

So I sent him the security footage from my front door. Complete with sound.

Refund was in my account next day. But I’ll never use them again.

I ended up taking them to court over the attempted fraud. The court ruled it also as illegal trespassing because they attempted to force me to leave my home or allow them to enter despite my expressly telling them I did not want this while ordering, plus I have a good lawyer thanks to work. The company was also fined for the employee’s actions but I know a lot less about how that one ended since I just ended up being considered a witness in that case.

The way this should go down in my area is simple. Driver leaves food at door and receipt on a small stand. Then returns to their car. You grab the food and sign receipt, you leave a tip (many places also let you tip online now after order arrives). Then once you are safely inside the driver gets out of the car and grabs the stand and receipt so they can leave.

Zetta216 , bobbsled Report

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Just Another Girl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had no issues with Dominos and contactless delivery in my area. They did it exactly as expected. I think you just got an a-hole driver.

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#24

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back The dollar store in my area has $1 steaks. I can't imagine trusting a $1 steak to not kill me.

nitrotitan , Mike Mozart Report

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Lauren S
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1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Is anyone else’s dollar stores no longer $1? Ours is at $1.25 now. I hate it more than I should. It’s the dollar store! You can’t change the price! We had dollar stores when I was a kid, how could they have lasted 20 years at the same price and now suddenly have to increase because of rising costs?

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#25

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back AT&T from back in the days of long distance, said they'd get me a good rate to Thailand, which we call all the time. Bill comes and its 10x the advertised rate.

I call. The first guy can't fix the bill. I escalate to a "manager". He says "You are correct. I'll fix your bill."

Next day he calls back and says "we've decided not to fix your bill".

dudinax , Mike Mozart Report

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JelliTate
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh goodness AT&T is bananacrackers! I migrated my parents off of them four years ago and they have not had ONE issue since. I think partof their business model is: raise everyones bill each quarter and see how many people call to complain and get a refund!

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#26

Victoria's Secret. Overpriced for meh quality.

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StrangeOne
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Victoria's Secret is more about tantalizing men than appealing to women's comfort and needs. Their magazines were more for men but disguised as a women's catalogue.

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#27

Anything from the “Wonderful” brand, Pom wonderful, Wonderful pistachios, Halos, Justin Wines, Fiji Water, etc.
Billionaires from Beverly Hills destroying lives of farmers. Depleting local farmers of their water. Destroyed thousands of old a*s oak trees in San Luis Obispo County to plant more vines for their stupid wine. We all know the real reason is because of the water they now have access to there. I know a lot of families who have lost their farms because of them. They are big and powerful and they know it. Just a bunch of a******s who don’t seem to ever have enough money. Watch Water and Power on Netflix for more info.

Side note: Do you remember a time when it was just Cuties? But now there’s cuties and halos. They used to be the same company. The owners had a big fight about when they were to harvest. So they split the trees up and went their separate ways. Paramount farms (Halos) wanted to harvest early, when Sun Pacific (cuties) wanted to wait to harvest. Same fruit. But I will always buy cuties and never halos. Screw Stewart and Lynda Resnick.
(I also worked at Pom Wonderful for a year. Yes I regret it)

Edit: I guess Netflix took down the documentary I was referring to. But it’s available to rent on Amazon, Vudu, and Apple TV for those who are interested in learning more about these crooks.
Also was told Behind the Bastards podcast did an episode on them as well as The Dollop.

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#28

Dell, for laptops anyway. They have this devious little feature: the charging cable has a thin data wire inside that tells the computer the charger is from dell. If you plug in a charger that does not have this, even if the voltage is correct, the computer will throttle the cpu way down by sending false overheating signals, and will only increase the battery charge if the machine is off. To make this way worse, that data pin wears out and breaks very easily, and even if your charger still works, which it often does, it is borderline unusable. Since you can only get a replacement from dell, replacement chargers are unusually expensive.

This "feature" cannot be turned off in any intended way. There is a program you can use to bypass it by disabling the specific type of thermal cpu throttling they use, but that only works on intel cpus. If you have an amd, tough luck, and even if you dont you shouldn't have to disable hardware safety features using 3rd party software just to use hardware that is perfectly functional except for one unnecessary part that is designed to break.

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axle f
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

dell is famous for this sort of propriatary stuff....their brand will work fine. generic/other brand that shud b e fine....won't. they've been like that forever..

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#29

Ashley furniture

Tried to use the extra protection plan we brought for our sofa that broke. They picked it up and then they tried to deliver it back to the wrong address 4 GOD DAMN TIMES.

We were without a sofa for a month and a half when we were told us it would be 7 days because they couldn't figure out how to update our f*****g address.

I literally had to go into a physical location because their phone customer service just couldn't figure out how to update a simple address and refused to escalate and it was literal insanity. I wish I was exagerating.

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OmBoyGanesh
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ashley is one of many predatory furniture companies. They have low-quality products that aren’t really cheaper than actual crafted furniture. They make their money off of payment plans, charging a shït load in interest. Not everyone can afford to pay for a full bedroom set at once and this way allows the customer to have furniture with manageable payments. Better off buying secondhand or locally. Just be sure if it has upholstery or is a mattress it is unused.

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#30

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back American buffets.

Ryan's, Golden Corral, Old Country Buffet, etc...

I worked at one. Trust me. Do not.

DabKogurzim , Daniel X. O'Neil Report

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Barong
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The "People of Walmart" guys should do a "People of Golden Corral" spinoff.

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#31

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Long horn steak house.
Reason: all but 2 people in our party (of 15 people) got horrid food poisoning. Mine was so bad that I threw out my back from vommiting and retching, and couldn’t take pain medicine without throwing it up. So I couldn’t sleep because of having intense stomach and back pain that lasted a week.

PassiveHulk , JJBers Report

#32

Home Advisor. I'd swear it is just advertisements with fake reviews. I got a horrible contractor for a kitchen through them, it took over a year. They had 4.8 stars and hundreds of reviews on HA. The lost their BBB status in the process, I had to get the state to threaten their license, just to get them to finish.

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#33

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Generic American Cheese Slices from Walgreens.

Dog needed medication. We typically encase it in some yummy soft american cheese. Kraft was like $5. Ouch. NoName was a buck for 16 slices. SOLD! Kraft slices also make a damn fine grilled cheese sandwich on the cheap.

Except that the dog wouldn't touch it. Like actively turned away and refused to go near it.

We had to get white slices when we went to the store next time because he needed to forget the yellow ones. It was that bad.

KiniShakenBake , Alan Levine Report

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sturmwesen
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Here most use liverwurst you can even buy some without salt especially for dogs.

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#34

Game of Thrones.

This franchise is dead to me. I couldn't care less about any new books coming out (lol), prequels, sequel, cosplays...

It's pointless. It's cruel. It's burnt.

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Jordi Sharpe
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I like my fantasy stories *without* rape and incest and brutality, thank you very much.

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#35

FedEx. Complete, utter, absolute s**t. Every. Single. Time.

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Barong
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I also have been having a lot of issue with them. I get packages I need to sign for. The site tells me that it will be there on a specific date so I take time off to wait at home. By the end of the day I get an update saying that it will be delivered the next day. Complete BS. And this has happened 4 times in the last few years. If I want it that day, I have to drive 20 minutes across town to their Ship Center to sign for the package, if it's even there, there and there is no way of knowing unless I drive up there. With UPS, this scenario hasn't happened even once. Plus UPS's App shows where they are in the neighborhood once they get close to delivery. I like the UPS and Fedex drivers around here, really nice people but something is going on in the FedEx loading facility.

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#36

AT&T - happily dumped their a*s when I moved out of a complex that had a contract restricting tenants from using anything but AT&T. Forgot to mail my router back to them (never mentioned on the cancellation call) and was suddenly overdrafted because they still had my bank details. This scum tier company then told me that they could not place the money back into my checking account and I would have to wait THREE F*****G MONTHS for a visa gift card with the total of my refund.

Politely raised hell to anyone they put me on with and no one could do a thing other than fail to explain why they could direct deposit out my account but somehow could not put money back in. Hope TV and ghouls that run the business fail into homelessness - I am not kidding, f**k the people who run that sh**hole.

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Sherri Harvey
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Around 2009 I had AT&T and decided to pull the plug on my land line. I also had internet with them at the time and triple checked that they wouldn't cut my internet. I can't remember I think it was cable internet. Oh of course they cut it. Then once I told them what had happened they wanted me to pay a deposit to reconnect my data. I refused because it was their fault. I made calls daily to them for roughly 6 weeks, talking to supervisors, their supervisors etc. Many many promises made. Many promises for calls back. I finally called my local Federal Utilities Commission (this is by far the best way to go!) AT&T corporate called me the next day (first call back in 6 weeks!!) they were super apologetic I did not have to pay another deposit and ended up with a yea internet service.

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#37

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Every Subway I've walked past always smells amazing, and every time I order a sub it is a disappointment.

manlikerealities , Nigel Cooke Report

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Richard Campbell
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They literally make it in front of you. If you’ve got an issue, you can say something before it’s finished. This seems like a you problem.

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#38

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Not me, but my dad.

He refuses to eat at Subway ever again because when we broke a chocolate chip cookie in half to share, a long strand of hair came out from inside one of the chocolate chips.

AddaboyShankle , Mike Mozart Report

#39

Shoes from walmart. Never again. Bought a pair of boots, went hiking up a trail/mountain. The entire bottom came off when i was 90% up the mountain. Had to make my way back down in socks.

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#40

I ordered a different type of gravy at Cracker Barrel, and they brought it out to me still in a plastic pouch with microwaving instructions on it. I know things are prepackaged and reheated in a lot of places, but to not even bother dishing it up?

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#41

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Bonafont bottled water in Mexico. It is very rare that I buy water bottles at all, but when I do, I actively avoid that brand even if it's cheaper.

Reason? Was my first ever 2 minute unskipabble ad on youtube years ago.

Edit: As some of you have pointed out, 2 mins is unlikely and thinking about it it was probably a 30secs ad. Still, I'm being petty over the unskippable feature rather than the lenght.

Moldruin , Recentlyacactus Report

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Meyrin
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's not the fault of the ad, it could have been any ad. Blame YouTube... Use adblocker child But you are also free to get Evian (just never read it backwards)

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#42

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Target brand tampons. I’ll skip the details. If you know, you know.

sarebear77 , Karolina Grabowska Report

#43

Someone Asks "What Is Your 'Never Again' Brand, Item, Store, Or Restaurant?" And 45 People Don't Hold Back Greyhound bus. If you’ve got no other option, buckle up, it’s going to get weird.

don_juicy added:

Greyhound. I will NEVER step foot on one of their buses again. Every single time I’ve rode with them, something catastrophic happens.

From buses breaking down to felons getting arrested mid-trip, I think it’s safe to say I’ve had enough

Edit: Story time as requested by u/momcantsleepthesaga (it’s a little long lol whoops)

So in my sophomore year in college a few years ago I was on my way back home for Thanksgiving. Surprisingly, everything went smoothly with booking and boarding the bus for my trip.

Naturally, I sat in a row with no people in it so I could secure a window seat. That way I can listen to music and stare out the window the whole time to avoid people.

Little did I know, I was in for a surprise. Some random guy decided he’s going to sit right next to me. I thought nothing of it since the bus was getting crowded anyway, so it seemed inevitable that the vacant seat next to me would be filled. I decided not to be so antisocial and made small talk with the guy.

Turns out, he just got out of jail! On his way to wherever to start the next chapter in his life. I’m not put off by it at all and was genuinely happy for him since he seemed like a good guy. As the conversation came to a close, we were actually about halfway to our destination. I guess we were both astonished by how the time flew because he told me he was going to go smoke in the bathroom in the back. “Cool” I said as he got up and left.

I glance back at the bathroom and see the big “NO SMOKING” sign right over it. “Jeez, I don’t think this guy is supposed to do that” I thought to myself. The smell of cigarette smoke quickly filled the already foul-smelling bus, alerting the bus driver that someone was obviously smoking in the bathroom.

The woman driving the bus made an announcement to remind passengers that we were not allowed to smoke in the bus, but the deed had already been done, and my new felon friend kept going.

The bus driver gets really mad at this point and pulls over. I knew instantly that this would add at least a good 20 minutes, but that was a gross underestimate. Felon guy waltzes back out the bathroom clearly smelling like cigarette smoke, and that’s when the driver starts to berate him via intercom.

Apparently, she had heard his story about how he just got out of jail and did him a favor by letting him on FOR FREE! What a nice lady (at least before she got mad). It quickly escalated to her calling the police to escort him off of the bus as they continued to argue in the funky bus.

It was an awkward half an hour wait before the police arrived to remove arrest the felon. By that time an hour had already passed and I was already pissed. The traffic the rest of the way there was terrible too adding another hour to the trip. Silly me for not learning my lesson after that trip I guess

Highplowp , Ken Report

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Laura Mortensen
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I once rode Greyhound and had my seat mate pull out his large knife a couple of hours into the ride. He didn't threaten me and I noticed he had scars on his arms, so I wondered if he was someone who cut himself. He did not bother me or cut himself on the bus, which I was grateful for.

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#44

GMC. Make it so that you have to take your whole front end off to change a headlight bulb.

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Phil Green
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had to buy a whole left-hand rear array because the LEDs had died. I could have just replaced the LED board, it even has a little plug on it. Can you buy one anywhere? Of course not! I had to fork out £168.00 to replace a simple £1.68 LED array. Nissan, lovely car, reliable... expensive to replace lights!

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#45

Skullcandy headphones.
Bought a pair once, they broke, got them replaced, they broke, got them replaced, they broke, gave up.

Didn't do anything out of the ordinary with them, I'dd pull them apart a bit to place them.over my head and SNAP, two pieces...

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StrangeOne
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would get electrical shocks in my ears with this brand. They had a sick bass to them. But they really did have some faulty wiring and didn't last long.

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#46

Melons from Sprouts Farmers Market. I don't know where they get them, how they store them, or how they ship them, but, in order to prove I am not insane by doing the same thing over and over hoping for a different result, I have given up trying to find a decent melon there.

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Jason
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1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

All of our produce takes 3 weeks to get here on boat on top of the original shipping time. So pretty much every place is like that

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