Managers Asked To Share The Weirdest Complaints About Employees, Here’s 30 That Didn’t Disappoint
The customer is always right might be one of the most incorrect statements of all time, next to Lord Kelvin, president of the Royal Society of London famously saying “Heavier-than-air flying machines are impossible,” only to be disproven a few years later.
So one netizen was curious to hear what were some of the most unhinged things managers had ever heard a customer or coworker complain about an employee. So if you have worked in a customer-facing job, or have just had some strange colleagues, prepare for some unfortunate flashbacks and get comfortable. Be sure to upvote your favorite posts and share your own thoughts and experiences in the comments section below.
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I had a customer complain that our carrot sticks were too thick and were for horses. She threw it at my server...which she then ran to me in tears. I walked out there and she was just some stupid c**t who wanted to make someone have a bad day. Her words were, “it’s our job as customers to let you know every thing that’s wrong.”
How about you f**k your self and treat people like human beings?
is it kinda bad that I have thrown stuff at other people because they were annoying
Load More Replies..."It's our job as customers to let you know every thing that's wrong." (pause) "Thank you for explaining your understanding of your job description as 'customer'. You are fired with immediate effect. Collect your belongings, and you will be escorted from the premises."
"Yes m'dame, It's for horse because that what we thought when we saw your face"
One time I had a six pack of Pepsi thrown at me by a woman at my register when I worked at Target. Then she went screaming to guest service. I made her enraged by smiling and being suuuuper nice when she started yelling at me from the get. That's all I had to do and it escalated REALLY fast.
Seems excessive, but how many times has she done that before or since?
Load More Replies...I hope OP threw her out and told her that her business wasn't welcome there anymore.
You actually could’ve gotten her arrested for assault. It has happened before.
Customer called my manager because I was off the clock and wouldn't help her. It was my day off and she demanded I help her because she knew I was an employee there. I just walked away while she had a tantrum in the store.
If I see someone that I know is an employee of some store I frequent, and they're not in uniform (as most stores in the US have some kind of uniform, even if it's just a vest over regular clothes), I'll 99% of the time leave them alone. However, if I don't see a uniformed employee, and the off employee is taller than me (I'm only 5'3", or 1.53 meters), I'll ask them nicely for help reaching something before I'll ask some random person. Usually (nowhere near always), they'll help because I asked nicely. However, I've seen those same employees while they're on the clock completely ignore entitled customers demanding that the employee help them if they see someone else struggling in silence with something that's too high, too big, or too heavy for the silent customer to get on their own. When the entitled customer got the manager, the employee usually had some relevant safety infraction that he just saved the store hundreds of thousands of dollars by helping the other customer.
We're the same height, and I feel your pain. I've done the same, asking for help, and thank them profusely, after helping me because I feel like a dork. If they're with their partner, I thank them both, profusely, just the same. I know, that's it, I'm a dork.
Load More Replies...Apparently, this customer was convinced that retail employees work 24/7 and never, EVER get a day off. Because, you know, their not exactly *people*. /s.
This is one thing I don't like with working at a place where you get regular customers who get to know who the staff are. It doesn't happen too often, but last week just as I was going to catch my bus to go home, this customer stops me to ask me questions about if more items were getting put out today. All production staff were off at that time. Nothing more was getting put out that day. But I told her I didn't know as I don't know what the operations staff do in the evenings. She didn't look like she liked the answer. I didn't care but also got this worried sense that she might complain and I'd get in trouble for not helping a customer. Sometimes when I'm in the store on my own time, shopping, and I go use the washroom that has a coded lock pad, some customer expect me to just let them in without them relying on ringing for an associate on duty. That gets annoying and then I also worry about getting in trouble "working" when I'm not being paid, which I hear has happened.
If you're off the clock, the manager is exactly the person she should contact about receiving assistance. Without the drama, of course.
"Excuse me, Karen, but where is my sandwich and why are you out of the kitchen?" (Works both ways when you think about it)
I had a customer complain about the same thing....and I wasn't even in the store I worked at, I was buying groceries...somepeople have no hope of surviving....idiots
In a money-driven world, some people forget that just because you are parting with your hard-earned cash, doesn’t mean you are entitled to anything and everything. You wouldn't throw a fit if someone who has to just hand you a coffee wasn’t smiling. And if you would, I would suggest you reevaluate a significant part of your life.
Other examples here range closer to traditional definitions of paranoia. For example, the chance that a retail employee could and would curse you is near zero. Of course, if someone really was a wizard, witch, warlock, or any other flavor of mystic, why would they be working at, for example, Best Buy? Similarly, if these people have such arcane power, what exactly do you think a complaint to a manager will do?
I'm not a manager, but I once worked with a manager who liked to share the oddball complaints with us.
The manager of another department made a formal complaint against me because I was too *friendly*. He felt it was a huge waste of his precious time to have to say hello back to me every time we passed in the hallway.
One of my colleagues had a complaint made against him for being too *helpful*. He offered to press the lift call button for a woman in a wheelchair, who couldn't reach it by herself. She found it 'belittling'.
Another colleague was accused of being too *happy*. Whistling a tune while walking from one work order to the next. Disgusting.
And I collected another complaint for being too quick. A user claimed that I couldn't possibly have fixed his computer in the few minutes I spent in his office. The manager got him to switch it on and he had to admit that it worked fine now.
I call them POTs - Professional Offence Takers. Sadly, they're everywhere.
Load More Replies...My manager told me I was 'standing too straight'. Apparently it made me look aloof and proud. Well, sorry for having good posture I guess.
The lift one is so weird, cause where I live whoever's nearest the number buttons usually asks people what they want to save everyone having to crowd around the button panel.
Now, I read the lift button one entirely differently, and it does specify that it's the call button rather than the destination buttons (for lack of a better term) inside the lift car. Particularly in retail premises, lifts are surrounded by the sensor panels designed to alarm if someone goes through them with unpurchased goods. But those panels have a real tendency to block the call buttons for anyone who can't step right up to the wall and reach behind the panel. You know, like people who use wheelchairs - people who have no other option than to use the lift because the store isn't accessible otherwise. Add a wheelchair trolley onto the front, and it's almost entirely impossible. It's a delightful accessibility issue that the owners don't give a fig about. And I have to agree with the customer that it is demeaning to *need* the help because our only means of access has been blocked by clueless idiots, but that's nothing to do with the employee who is being genuinely helpful.
Load More Replies...The complaint about whistling is understandable, please people be careful, there are lots of people with hyperacusis, misophonia and etc.
Yes!! I about start to cry when people whistle. I hate being this way because people think you are being a b!tch about the noise. It really messes with your mental health when you have so many sounds that you can't take😔
Load More Replies...TBF to the lift one. As a wheelchair user, i bet she could reach the button, unless it was super high up that even standing folk would struggle to press it, we would be fine. I'm the same height sat in my chair as someone who is 5'2", there are many adults in the world that height. Even if the woman had no hands/ shorter hands, if she was on her own she would likely have a way to press the lift button. Just because we may do things a slightly different way, doesn't mean our way is bad or we need help. So yes, I would get frustrated and say something to management too. Not to complain and be a pain, but to educate them that we don't need being being overly helpful to us, unless we ask. It happens so so much to us (I even have people hold automatic doors open for us!?!?) that we start to get frustrated and people won't learn unless we explain that we don't need help when we haven't asked!
From personal experience, I suspect there is missing information here. First off - you seem to sit quite tall in your chair. My bestie is 4'11, and my head is around her upper arm level, so I probably sit at 4 feet at the most. In a lot of retail stores, the lifts are surrounded by sensor panels that trigger the alarms when tags pass through. The panels, however, usually sit right in front of the button, making it awkward to reach even when you can step right up to it. Once you've got the extra bulk of a wheelchair involved, it's *very* difficult to get into the right position to press the button. If you're at the supermarket and have a trolley on the front too, it's exceedingly difficult. While it is an issue that needs highlighting to management because of the lack of accessibility the panels directly cause, it isn't the fault of the employee at all. (though, yes, ASK first)
Load More Replies...To be fair, I'm hyper sensitive to certain noises and office whistlers are the worst offenders
The wheelchair lady I can totally understand. From what I have learned, people in wheelchairs, or needing any sort of aiding device, often don't like unsolicited help as they prefer to do things they know they are capable to doing since they're experiencing the many other limitations they have with their disability. Always ask. Never assume.
"Then sir, let me charge you for two hours while I'm on a extended lunch break for the rest of the time!"
I once had a manager come up in a sort of serious way and say "so, um... One of your co-workers said you were asking about his favorite teletubby and he's just kinda a little freaked out about it" One of my proudest moments at work.
Tha employee must live in 'Laa-Laa' land to get scared of that question!
This is the chaos I live for. It shows some people still know having a favorite absurd character is just as normal as the chaos we call reality.
Had a manager at work who was terrified of clowns. Someone showed her one once and she went screaming out of the facility. Never can tell.
Teletubbies - fine. But ask me who my favorite Kardashian is, and I will give you such a look!
Soon after, one of my classmates outed himself by wearing him on a keychain. Ahem... Tinky Winky, not Jerry Falwell - heaven forbid!
Load More Replies...A strange one... but Not one worthy of complaining about
Load More Replies...
I'm a bartender, and I had someone complain that the fish our restaurant served would give her coronavirus. Second best complaint was that she didn't like me serving her because I was "being haunted by something."
And the vaccine was developed to quickly, the earth is flat, and space is fake???
"Employee of the Month" every month since March, 1732.
Load More Replies...Nah, no chance of that. We skip the virus and put the microchips directly in the fish.
At a summer job serving tables in a tourist restaurant when I was 17 a client asked to change waiters because I was too tall 🙃
More often than not, the real issue is entitlement, not delusions and spellcasting. Customers seem to believe their word is law and everything from the shape of the glass to the demeanor of a worker can be adjusted to their will. We all have our preferences, but fortunately, the vast majority of us don’t believe that what we want is so dominant that we would go talk to a manager about it. Some people’s greatest battles, it seems, are with delusions.
Karen didn’t like one of our Cashier’s giant [breasts] distracting her 12-year-old son.
Get the cashier to rock from side to side until she titnotizes him and make him act like a chicken
"I understand, ma'am. Next time you visit our store please request a complimentary blindfold for him at the service desk."
How about you teach your son to control himself instead of complaining about something noone can control.
I’m almost certain the son didn’t complain , nor get awfully distracted . Karen is a jealous prude
Load More Replies...It's too early in the morning – for a few seconds, I was genuinely wondering why only one of her giant breasts were distracting and not both of them.
You didn't realize that the left is always the most irresistible breast?
Load More Replies...People being distracted by (・人・) is a fact of life, and it’s their problem, not ours (the (・人・) havers). If you’re distracted by ‘em, then solve the problem: either get blinders or GROW THE EFF UP.
It is NOT the cashier’s responsibility to control the behavior of Karen’s son. A man’s (or boy’s) pervy, creepy, bad behavior is NOT the responsibility of any women. The responsibility for it lies between the man or boy and his parents. You can throw society into that mix, because of the millennia of passes men have been given for it, and the blame being shifted away from them, the perpetrators, and dumped onto women, their victims whose right of consent was ignored.
I work in a gas station so we sell a lot of cigarettes I had a young looking lady asking me to fire an employee because he carded her. She was 28. I don't know about you but I would have taken it as a compliment.
I was once asked for ID in a pub when I was 25 (the legal drinking age was 18). I was so grateful.
I was last asked for ID at 43. I still live in hope of one final time. I'm 50.
Load More Replies...If she's 28 then she absolutely should be carded. Most places have a rule that you card anyone who looks like they could be 30 or under, and at the gas station I used to work at it was 40 or under.
The thing is in some places the government will send in young looking people to check and make sure they card people and if they don’t they get fined or get a warning
I used to get that..... and would roll my eyes in frustration. Now that I am in my 60's the only time I am carded is for the Senior's discount. Be grateful, you silly 28 yr old!!
This reminds me of the time my sister and I went to lunch somewhere and I (12 years old) was given the wine list while she (19 years old) was given the kid's menu. You can't necessarily tell someone's age just by looking at them!
In Canada, it's law to ask for ID from anyone who appears under 25. Some places will not serve you anything stronger than beer if you don't show ID despite the staff knowing you're well over, or kicking you out. They're just doing their job.
At my age, any bartender who cards me has just significantly raised the amount of my tip.
I own an establishment that serves alcohol. We had a guy complain that the bartender was pouring his beer into "gay glassware" and I need to train him to pour beer for men into manly glasses. He was dead-a*s serious.
As a "real man" the guy should know that different beers have different glasses that are proper for them.
Just don't. You're obviously right, but this guy probably hasn't had any water in 20yrs and his favorite cup is a massive, refillable Big Gulp.
Load More Replies..."Sir, how'd you know that the glassware were gay? Only gay people know how to figure out the gender of glassware. Are you secretly gay?" That would shut him up.
Would have given him a nice manly pint glass and put a cocktail umbrella in it 🍹
Gay glassware? I wasn't aware that this existed? Where does one find such an item?
Same place that sells gay agendas. Great place to shop.
Load More Replies...Oh yes I do hate it when they pour a pint of beer in to a cocktail glass, and pop an umbrella in it. Seriously, I'm gay, please tell me where I can get a pint of beer in a gay glass, I just have to try it. PS:- I'm a real man, just a gay real man.
You've inspired me to pretend that one day I'll manufacture pen15-shaped beer glasses for those inclined to drink from them.
Load More Replies...Imagine your masculinity is so fragile that you feel threatened by glassware
Anyone who has worked with enough customers will know that there is a sizable subset of people who really just want to talk. The more “clever” in this cohort understand that making a complaint is one of the rare cases where a customer service representative will not just drop the call. So they concoct the most outlandish complaints, arguments, and weird suggestions just to hear a voice on the other end.
Not a manager but years ago at a job I got called into the office of the big boss. My boss was also there. I was told about my unacceptable behavior from that morning. Confused, I asked what I did. Apparently, my boss passed by my desk that morning and said “good morning” and I said nothing back. They told me it was unprofessional to be giving her “the silent treatment.” I laughed because I thought they were joking around. They were totally f*****g serious and didn’t believe me when I said I just didn’t hear her. They gave me an hour speech about how mean and unprofessional I was and how bad I hurt my bosses feelings.
How did your boss get to be a boss with such thin skin?
Depending on the situation, my response would have been "Did she not notice that I was on the phone with a client (or other relevant absorbing activity)? I couldn't have responded at that moment if I'd wanted to!"
I once was reprimanded for speaking with my arms folded in front of my chest. Apparently this is an "aggressive posture" and ever since I instead clasp my hands together behind my back.
I used to have a boss that if you did not speak to her first (if she had to be the one to say hello first) or if you did not reply when she did say "good morning” or whatever (heaven forbid you actually be busy with someone else and cannot speak to her) she would make your day absolutely MISERABLE!
I once had a boss who would go a week without speaking to me in person, despite walking past my office 5 to 10 times a day. It was like she was unable to communicate face to face. I thought she hated me until a coworker told me "that's just how she is". I didn't stay at that job very long!
Load More Replies...damn! i once told my boss that my cat had bigger balls than him, and he was fixed. I said this in front of his wife, and three kids. The next day, after i realized that that may garner me a firing, i went in to apologize. he laughed, and said it was funny, and his wife and kids couldn't stop talking about how cool i was for the rest of the day...needless to say, i kept my job, and we became friends LOL
If they can spend an hour complaining about any smidgeon thing they hate about you, ask what they do like about you. If they can't think of anything or it doesn't take nearly as long to list out as the stuff they hate, quit. Who wants to spend most of your waking time working some place where no one enjoys your presence, regardless if what they said was true or not.
These kinds of things can't be ignored. So surely the boss must have filled out a "Hurt Feelings Report" and filed with the state Labor and Industries Office.
Manger at Walmart. A older woman would call at least once a week for a month to complain that my employee was a witch who put a curse on the toaster she bought and she wanted the employee fired.
And with every subsequent call another appliance will die the death of 1000 suns
Load More Replies...I was working at Wal-Mart in customer service when the first Harry Potter book came out. Those were some uncomfortable Sunday mornings after the local churches got out.
I wouldn't dare fire her for putting a curse on your toaster - she might put a curse on MY toaster
"Absolutely Madam! I'm shocked! Our vengeful witches are usually more accurate with their killing curses. You don't have a small cough or a runny nose, do you?"
"She cursed the *toaster*? She was supposed to curse the fridge! Sorry, ma'am, she's in training..."
Every time she burnt a toast she would get that feeling? Or did dhe want the employee put on a fire?
You know how some people see Jesus in burnt toast or Cheetos? She sees little devils in her toast.
Load More Replies...
I had a 55-ish year old man on THANKSGIVING scream at the top of his lungs at me for about.... 30 minutes because the employee was using the same bathroom that his daughter could potentially use.
In short. one of the employees was using the single-use bathroom. We had four other bathrooms in the Theatre. He got there first and was already inside when she walked up. He was mad that she (his daughter) had to walk into the women's room next to it use THAT Bathroom.
He wanted me to reprimand the employee in front of him, and then fire him "For using the wrong bathroom"
I refused to do so. He literally stomped around and threw a tempter tantrum like a child.
What is it with people wanting other people fired over stupid s**t? I’ve never come across such entitlement in the UK.
Yeah.... kind of feels like an overpressured "customer is always king/queen" s**t" based mostly on US service culture. Plus it is a very individualistic society where no one can afford mental health care. Anyway... Never seen someone this freakish in germany either..
Load More Replies...I too, have many stories in which we can swap. Like 2.7 yrs ago, I was asked to travel to Iowa to open a new restaurant, hire and train new staff, 1-2 months... 6 months later, I'm still in Iowa. The sheer number of gross entitlement in Midwest small towns is astonishing! 😳 Woman comes in one Snowy day, screaming as loud as she could at me with some "order issue" and wants it Fixed. I ask ask her for her name/address. Mind you, it's Snowing in iowa. (IYKYK) Anyway, we only had like 10 or so orders the whole day. The info she gave did not match our delivery/take out/dine in orders so she picks up 3 takeout bags and Throws them at me! Story twist, 2 of those orders were for a couple Deputies, who walked in right as she threw the bags at me! The Deputies told me that she would go in to other businesses as an "Irate Customer" to scam the businesses out of freebies 🤣 They arrested her!
When I was working retail one Customer wanted to get me fired because I wouldn't give her son a magazine after he swears his mother would come back later to pay for it (I didn't know him or his mother)
This, for those who have thankfully avoided such roles, is still a decent situation, compared to the humans that can only be described as a smoldering volcano or rage. Some people have a deep, perhaps innate, desire to shout, scream, and make their power known. Perhaps unable to do it anywhere else, they pick workers as a target.
One of the trades working for me right now asked me to kick a guy off site because he doesn’t talk much. Like, the guy was competent, friendly enough, but just didn’t really have a lot to say about anything. Other workers on site would pester him about things and he’d give 2-3 word answers most of the time.
I get that people like to be able to talk to people working next to them, but how am I supposed to justify getting this guy off site simply for not being talkative?
"You want me to kick a guy off site because he would rather do his job instead of complaining about something petty?"
Lol I'll work with them instead they will soon want Mr don't talk back
Load More Replies...I can imagine the reverse. Somebody who never gets the job done because they talk too much. I've known a few.
This reminds me of every interaction I've had in corporate America. Hi BP world! Introvert here! Now I must hide and ponder the fallout from this interaction.
I'm a contractor and enjoy working on my own. When working at a site with several other contractors, it's very distracting to have lots of conversations.
I was working customer service at the time, the guy wanted to complain that the agent he just spoke to was too attractive to be on the phones. I wasn't sure if he was phisihing for a physical description or legit concerned that her voice was going to tempt him to hell and damnation through sinning. Either way, I flagged his account written communication only and he never had to worry about us speaking to him again.
I used to work a graveyard position where I was the only one there at night and a guy would call and ask about our products so that he could "touch himself" while I was talking. I'm embarrassed to admit that it took me a few times to realize what he was doing, but once I did I started hanging up on him as soon as he called. Edit: typo
Worked in a call center and had that happen a few times. It also took me a bit to catch on, then I just felt like I needed to rush home and shower for a year.
Load More Replies...I worked for a major commercial airline for 22 years. I started as a Reservations Sales Agent. Our office was open 6 am - midnight 7 days a week, 365 days a year. The hours from 10 pm - midnight were when we had the fewest agents, & the peak hours for obscene calls. If we got one of those & the agent hung up, if the guy called back the next agent would get the call, and so on. I wondered if we could put a stop to the callbacks if the agent who took the first call could get the caller to hang up on them.Just a few nights later I was able to test my idea. A guy called in and said to me "Hey, babe. I've got 7". Can you handle it?" I sighed and replied " 7"? Is that all? Tell you what: go outside & bang it against the curb, and when you've got it up to 12", call me back." The guy immediately hung up, and we didn't hear from him again!
When I worked in the Middle East some of my Arabic friends would call me at work via the (Arabic) receptionist. They all said she had a beautiful voice and must be absolutely gorgeous. She was fairly overweight, wore thick glasses with a wonky eye and one of her legs was at a 10 degree angle. Good receptionist though.
When I worked at Amazon customer service (way back when it was mostly over the phone) there was a guy who would call and ask women reps. to cackle like the wicked witch of the west. We called him the cackler and hung up.
I used to talk to a customer weekly she had the sexiest voice. I got to meet her after about a year. She was not what I expected, still very nice.
Plot twist: The agent he spoke to looked exactly like Rachel Dratch's Debbie Downer.
Not my employee, but a lady did complain that the employee was cutting her fudge “too aggressively”.
I'm sure there's many studies of aggression being transmitted via food. /s
In all fairness, some people will confect any way to annoy a customer. "Ma'am, just wait'll you get it packed."
Get her face printed on a sheet of icing and put it on a tray of brownies when she next comes in. While she stands there staring, cut it up with the biggest meat cleaver you can find with exaggerated of the shoulder axe style chops
Hmm my wife has the same complaint when I cut the cheese too aggressively.
This is just unacceptable, aggressively cutting of fudge, could do untold harm to the fudge. This employee needs to be reported to the R.S.A.A.F.C (royal society against aggressive fudge cutting)
The truly weird cases are the complaints from coworkers. Unlike random customers, these people know enough to understand what is normal or not. But it just goes to show that the unhinged folk many customer-facing workers meet also have to work somewhere. If all this work-related talk has put you in the mood for something more lighthearted, Bored Panda has got you covered, check out our article on unhinged work memes.
I used to manage a dominos pizza. The only complaint I personally ever receiving was from some lady who freaked out because her sandwich took so long to make. While she was talking to my cashier up front I overheard her order and had it made and halfway through the oven before she even paid. She waited a maximum 3-4 minutes after paying and then went off on me for my poor customer service and inability to do my job. She asked for the manager on duty and surprise! Told her to get the hell out of my store and not come back.
This somewhat happened to me. I was left being the only one working my shift. It wasn't terribly busy, at least, but these 2 ladies that I recognized as working at one of the businesses in the mall, they ordered 5 sandwich with soup combos. I think they ordered like 7 hot drinks, too, and the combos come with donuts or some sort of pastry. I made all 5 of their sandwiches, 2 at the same time. All the time the 2 ladies were talking and I heard them complaining how long it was taking. I put their bags of sandwiches and donuts on the counter so I could get their soups. One of the ladies snarks "Where's our soup? Didn't we order soup? I think we did. What? You forgot didn't you. Maybe pay attention more." All the the while I was scooping it up for them. I got their order done in an impressive under 4 minutes for being the only one behind the counter. I wish we could fire customers. But I wasn't a manager to have that authority, unfortunately.
I had a customer complain to my manager (who told them to leave, then walked away). Customer turned to me to demand to see the manager. " You just did" with a big smile :)
Please please PLEASE stop calling these freaks "ladies" its really slandering the word and title.
Used to manage a sporting goods store in a strip mall. The whole storefront was large glass windows. I got a couple of comments from customers and other employees that one of the guys was pretending to be a cat. I had never seen it myself, but the kid was a little off typically, so I figured I'd look into it. I drove to the store in a different car than usual on my day off, when he was scheduled for a shift. Sure enough, this 18 year old boy was standing in the window licking his hands like paws, batting at things, and meowing to himself. I watched for five minutes, with customers entering the store and he wasn't even attempting to help them. I called my district manager and told him what was going on. He checked the security camera, thanked me, and told me he'd come take care of it so I could enjoy the rest of my day off.
Not actually an unhinged complaint. Hopefully the employee drew the line at using a litter tray
Plenty of cats are trained to use a people toilet, so there's that at least...
Load More Replies...Did you try to use spray bottle at him? Or maybe you should have pspsps-ed and tried to pet him?
Rule 1. The customer is always right. Rule 2. If the customer is wrong, see Rule 1.
Load More Replies...At a future interview: "So, why were you let go from your previous job?" LOL
Ok, I think that staff member had their mind snap. Just pray they don't come back in a leather onesie and a whip and proceed to blow the place up at night
Just prey he don’t come back with a dead rat
Load More Replies...Please. I once managed a sporting goods store that was ravaged by Genghis Khan.
I was a supervisor/manager and an official complaint was filed against me because I told my team to do their work. My project manager had to have an official talk with me, laughed the whole time, and then thanked me for actually making that team do more than go to lunch.
Good manager. Saw it as Bullsh*t and had to share it with you. Now to find the complainer and make them work harder
I currently have a coworker complaining about me because I realized she wasn't bringing invoices to me for approval so I reminded her that they need to have my signature before they're paid. She's mad that she has to follow the internal controls put in place that protect her.
I work corporate in Germany, and someone complained that I was kind of giving directions and micromanaging a project (I hate micromanagement btw) with my ideas how to do things. Problem was, I usually was right. 2 weeks later, an additional, different project starts I am asked to lead. So I gather everyone we need, make the kick-off, but do not contribute. So my team can excel. Well... I got a complaint via my boss that asked me "Why are against this project. Not helping, not doing anything." I reminded him of what he told me 2 weeks before and that topic was done. Since then I am proactive, without being overbearing, and contribute to the best of my abilities.
Love this one. This is the way to do it. Just make sure that the complainant cannot overhear the laughter, or there'll be h*ll to follow.
We have a store next to a massage business. A woman complained that the loud cackling of the manager of my store ruined her massage. Really funny.
I live in a very alternative town and had a lady come out of a door, on to the street, in the middle of the day, to ask if i could talk somewhere else because she was having a tarot reading. I still dont know how that relates...
Ah, it's simple. She needed a bit of peace and quiet for her imagination to come up with the 'reading'. You were being too distracting.
Load More Replies...As someone who got a gift at massage envy, I did go in and the staff did absolutely ruin my massage by being loud and letting other patrons who were waiting for massages be loud as well. It’s sucked, and it completely ruined my scheduled time if you’re in the massage business or spa treatments or anything that people expect to be pampered and quiet, then don’t F it up for them- Now I see that I reread that it was a store next to a massage place, so yeah I wouldn’t have complained to the store next to the massage place. I would’ve said to the massage place that they need better soundproofing
If you can be heard next door, though, you're being too darned loud.
Load More Replies...I understood that all massage parlors had extreme levels of soundproofing, or at the very least ambience music and white noise players to compensate for a lack of it, but I could be mistaken...
I had a beauty therapist who called "the plinky-plonky music". Once she knew you well enough (read: someone well-adjusted enough to find it funny). She had a classic rock playlist that she used for clients who would appreciate it. I found having some decent tunes incredibly relaxing, tbh
Load More Replies...When my husband went thru chemo, I went with him. It was a room at the hospital and, at the time, there was no TV. All the patients and the people that accompanied them would chat while receiving their treatment and we all had fun...yes FUN. One day we were on a roll and were laughing uproariously. One of the docs from the next-door treatment room came in and said "I don't mean to be Dr. Crabbypants, but my radiation patients are complaining about all the laughing." Apparently you can't have chemo patients enjoying themselves.
It's great that your group bonded and were able to lift each other up. At the same time, once you learned solo patients enduring painful treatments in adjacent rooms were upset, I think they deserved a bit of consideration. Maybe I'm wrong. Putting myself in their shoes I'd assume it was staff in a breakroom. In that scenario, staff having a hoot would be very disrespectful to patients enduring some of the worst moments of their lives. Somebody laying there with their mouth cranked open having the back of their throat burned while listening to uproarious laughter is pretty sad. It wasn't about you not deserving joy.
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My MIL is a customer service manager at a grocery store. She had a customer complain to her once that the cashiers had followed her home and vandalized her yard with the sale papers from the store. She said she would have taken a photo, but by the time she got her camera the cashiers had cleaned it all up.
This same woman had many other complaints, but that was the first one I thought of.
Thought the complaint would be something about rabbit, because of unrelated but very cute random bunny in the pic there. Haha
That's a guard rabbit to stop them coming back.
Load More Replies...I could write a book of the complaints from the 10 years I worked at the grocery store. People are so nasty when buying groceries
Some people are just attention seekers. Their private lives are so boring, they need to make stuff up.
Use to be a site manger for after school programs. Every single one of my employees (including me) had visible tattoos. Nothing inappropriate, actually very tasteful and well done. And there is nothing in our policies that says you can’t have them. Had a parent complain to me that her kindergarten age son’s group leader had a visible neck tattoo. It was a very well done rose he got for his mom. She requested that he cover it up due to tattoos being “inappropriate” and “giving her child the wrong idea.” I told her that there wasn’t any other groups for her to put her kid in and that tattoos aren’t against our policy and there was no way for him to cover it up because of location. Then I told her if she didn’t like she could remove her child, as there was a long waiting list. She didn’t remove her kid. Infact I had said leader do a lesson on tattoos toward the end of the year.
Just because SHE doesn't like tattoos she is grooming her child not to like them either.
I was raised to think that tattoos and any piercings other than the earlobes was "sinful". As soon as I turned 16 and could pay for it myself (summer job and I did it on my 16th b-day), I got a second hole in each ear and I now have 2 tattoos (1 needs retouched and the other needs covered, but neither is visible unless I want them to be seen). My philosophy is "my body, my choice, don't judge me for it and I won't judge you for your choices".
Load More Replies...I was told by a customer when I was a cashier at goodwill I was worthless because of my visible tattoos and piercings. She asked for my manager who also happened to have a rather large face tattoo. The look on her face was priceless.
Exactly the right thing to do and the extra bit of petty at the end was the icing on the FU cake
Don't encourage kids to do tattoos. They get it wrong (which of course they will at that age) and they're stuck with the disaster for a very long time.
Not a manager but we had a girl who always used to complain about new people not knowing how to do simple things even though it was HER responsibility to teach them how to do said things.
I can't stand employees like that. I've worked with some like this. I have no problems showing new staff how to do things. I know what it's like. Something can seem so simple, but when you're learning every step has to be done by the companies standards the job suddenly feels less simple.
So the manager's response should have been that she is failing in her teaching.
this is so rife in my workplace. someone will complain to me that another person (usually a new person) doesn't know how to do every single thing we do, and i'll ask, but who trained them? and almost always it turns out that it was OUR screwup, the person was inadequately trained. no one ever agrees with me though. they just expect people to know everything after two weeks even no one has shown it to them.
Did she get paid any extra for training or was this.one of the responsibilities that managers put off on her?
Did she get paid any extra for.training or is that one of your responsibilities you put off on her?
Not a manager, but the employee Lady left a review on my theater's Google maps page all about how big of an a*****e I was to her son and his friends. She described how they were denied tickets to see Deadpool due to being underage (they were), then how they bought tickets to a different movies and snuck into Deadpool, how I found and kicked them out and refused to give them a refund (I don’t do refunds managers do and in these circumstances, they don’t get refunds), and that I should be fired. Obviously, I wasn’t fired. But another employee who decided to give them a refund, and was named in the review as being the one to do this and how good of an employee he was, damn near did get fired for breaking two policies: refunds without manager approval, and refunds for circumstances that don’t warrant refunds Like, she didn’t try to present what happened in any positive light. She really did just write things out exactly as it happened, and thought that I was in the wrong lol the review is actually still up on the page and it’s been like, four or five years since I left
And if they hadbeen let in? "How dare you sell tickets to underage kids?!"
Exactly. With some people 'Damned if you do and damned if you don't'. You can't win either way. They just want to complain for the sake of it because their lives are such that they must vent onto others.
Load More Replies...Company replies with: With the way these people behaved, I would say they do not need to see Deadpool as they already don't have a firm grip on reality as it is, and they should wait for the DVD release at their local Blockbuster
Blockbuster? Cyber remember that place disappeared 10yrs ago ddeadpool came out 2yrs after lol
Load More Replies...Not a manager but a customer complained to me about the fitting room attendant that had asked the customer to take the items that the she had left in the fitting room (where I work we count your items before you go in give you a paddle with your number of items and count again when you come out. It’s pretty obvious you can’t just leave your stuff in there). The customer actually said this to me “I mean, I didn’t know it was *my* job to clean up after myself!” I stood there barely managing not to say “oh I’m sorry, the attendant must have assumed you had learned common decency.”
Sorry, but their mother should have taught them that lesson. It's not your job to teach them how to be a decent human being.
And I'm willing to bet that there were signs in the changing rooms that say to return unwanted items to the fitting room attendant.
Old lady here, but in my shopping norms they actually get perturbed if you try to restock your items. Apparently most people don't do it right and it's easier for them to put items back than fix errors.
Most places where they have this system (in my British experience), ask you if you’re keeping anything and the rejected clothes get hung on a rail to be returned to the correct place later.
Load More Replies...The whole point of the paddle system is for security. So if your paddle said three, then you would be expected to return three items, whether you are buying them or not. You are not cleaning up after yourself, you are stating that you took in three items and are returning three. Not tucked one into your bag and walked out.
Load More Replies...That one of our employees started clapping when he heard a customer said they would take their business elsewhere. Doesn’t sound abnormal until you looked over and saw he was carrying a very large box with two hands, and impossible for him to clap at all. There was only 2 employees in the area. The manager who she was speaking to, and the man carrying the box.
I can clap when I'm carrying things in both hands. Don't ask me how.
It was probably another customer not in line-of-sight who clapped (possibly the one that the other employee was carrying the box for)
Perhaps the employee wasn't clapping with their hands ...
"Why is your employee sweeping the lobby? There are *children* in here!" (At McDonald's.)
"Why isn't anyone sweeping the lobby? It's so filthy and it's a restaurant!" - people will always find something to complain about
Aw, poor kids will be traumatized for life at the sight of a broom.
Omg I've had this happen multiple times. And I'm always very aware of my customers and sweeping around them lightly so stuffs not flying everywhere while they're there. People still love to bug out about it like sorry Karen u shouldn't come eat at a place right at closing and not expect us to be cleaning up....
Not a manager, but my manager did share with me the weirdest complaints he'd gotten about me.
One was that I didn't flirt with the customer. I was being "so nice and helpful", but me not flirting with this customer was apparently worth complaining to my manager about me.
Second weirdest was this older woman screaming at my manager about being "inappropriate". According to her, I was doing some very lewd things to my coworker in full view.
What had actually happened was this coworker sent a friend to ask me out, and I pulled him aside afterward to talk to him about it. We were close together, in an alcove, and talking quietly because I didn't want the entire store to hear me tell him I was gay and thus unable to be interested. Somehow in her dirty mind, this translated into something much more X-rated.
You can never stop some people putting 2 & 2 together to make 5. Often it's their own insecurities or paranoid perceptions that make them jump to weird conclusions
Agreed, but I think that older woman's equation was closer to 2+2=487...
Load More Replies...#1 Customer was so repulsive that flirting would have made me physically sick. Being nice made me nauseous #2 Show her picture to all the staff and tell them when she comes in to talk in innuendos
Not a manager but when I was working as a cashier I was having a pleasant conversation with this person I was ringing up (not pausing or going slower just having a little conversation). Then when it was the person behind them’s turn she told me it was very disrespectful that I hadn’t included her in our conversation and that she was going to report me to my manager. I thought she was joking at first but realized from her expression that she was not. All I said was “I’m sorry about that ma’am” and got back to work.
"We were talking about people who invade other peoples spaces and but into private conversations uninvited and then complain. Sounds like a topic right up your street!"
I just realized I would never survive one day, least one hour, in such a job. Huge respect to anyone who does!
Hi there Mrs L, I see that carbuncle is looking much better! Mrs D, however looks like she's actively growing a freeking horn! What's up with that, Mrs D?
Manager was asked to tell me there was a complaint - I smelled of coconuts Was using coconut shampoo, so, true...but I'm not sure why it was an issue?!
I love the smell of coconuts. But perfume, the smell of strong perfume or incense causes my throat to swell up. I have to hold my nose, close my eyes, and cease breathing while passing some scents.
When I was a teenager in the late 1970's apple shampoo came on the market; never had shampoo smelled of fruit! Mind you it had no apple ingredients, it just smelled of apples. Every girl's hair in my class smelled of apples for months, untill the novelty wore off. Now you can hardly buy shampoo without your hair smelling like a fruit basket.
As a hairstylist, I want to complain about clients who put raw coconut oil into thier hair and never wash it out. It stinks, it's dirty and it's gross. But I don't say shhhh
I hate the smell but I’m not gonna formally complain
Load More Replies...My manager complained because I was wearing "perfume" I wasn't. She said "you're wearing SOMEthing because you smell good" I told her it was soap and water and coco butter" THAT'S IT! She exclaimed. I KNEW I smelled coconut. 'again, not me' I told her. COCO butter has nothing to do with coconut.
I'm not sure if this counts since one of my responsibilities was just helping with training new staff members. But one of the new guys once went ballistic and accused some of the experienced people of being racist just because they corrected some of his mistakes and the mistakes of another new person. He was soon gone; I'm not entirely clear on whether he quit or got fired but most likely the latter.
I had a young black lady work for me one time. She was late everyday, could not get along with ANY of her coworkers, constantly trying to start arguments with other staff members, rude to patients. My final straw was when I found out she was bringing her bf up to the office after hours so they could you know. She lived with her parents and I guess too cheap to get a hotel. I fired her and she filed a complaint that I fired her because she was black. That didn’t get too far when I showed the unemployment office all of my documentation.
Sounds like someone who just left my job (except for the tardiness and bf thing). Glad she's gone.
Load More Replies...Sounds like the lady at my old job who got fired on her first day for being drunk off her ãss at work complaining that the managers were racist.
There is a gentle wave that is growing in the world of employment that says if you try any racism or woke c**p, then say goodbye. A lot of companies are starting to turn down applicants that use stupid pronouns or misidentify themselves on the application forms
Yes, Trump has done a lot to legitimize open bigotry.
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A guy was clipping his toenails while talking to a customer. I don't know how that even happened.
On the phone? I really hope he was talking on the phone... Any other case 🤮
We had a guy take off his shoes and socks in a meeting, clip his toenails and leave clippings on the floor. A presenter had to pause the meeting and tell him to "Stop that!" because he wasn't listening to his peers who told him to stop that. Same guy casually mentioned he didn't think women should work and didn't agree with company's D&I initiatives, to the female African American D&I facilitator. He wasn't with the company long after that.
"See sir, they work fine. Now would you like to buy a nice little case to keep these fine nail clippers in?"
When I was a small town reporter, my desk was next to a guy's who would always clip his toenails at his desk. It was so gross. He was something else. His wife would meet him at work a d they would WALK to the nearby Jiffy Lube that provided complimentary hot dogs and soda that were provided for customers getting oil changes. Sorry, if I'm a little off topic. Haven't thought about that guy in years and this post brought him to mind.
I managed a IT desk for a very large corporation , and we got a complaint about a guy giving inappropriate temporary passwords when they would call in to get their passwords reset on their accounts. Example being “ whiskerbiscuit 420” or “ millertime69”
lol, I had to request a prior password to authorize a reset, it was masterb8...
That's probably what he was complaining about in the first place. Being allocated a name seriously ruder than whiskerbiscuit.
Load More Replies...I once had a guy blame me for breaking his debit card because I apparently “hit the debit button on my till too fast” and it “scared him,” causing him to shove his card into the debit machine forcefully and it snapped. He then went on to say how much of an inconvenience I made for him now that he has to get a new card
Are some debit cards that easy to snap? When I try to snap or tear my outdated one in half... I can't. I need scissors.
Yeah, it's like trying to get rid of a Ouija board, nearly impossible, lol.
Load More Replies...Pest Control supervisor here. Someone called my office and said they saw one of my guys leaving the bathroom at Taco Bell. I waited for more. There wasn't any. I told her I'd talk to the tech about having to use the toilet.
"Good, we were getting a bit annoyed about him pooping in the back of the van"
While working in a utility department for a municipality we regularly got calls about our field staff being in public places during working hours, like retail stores and such. Every time I took one of these calls I'd tell them there was a service call at that location. There usually was but after awhile I stopped bothering to check.
I would have explained to the caller the inevitable and immediate cause and effect relationship between eating at Taco Bell and going to the bathroom.
I was a server, but my managers loved me. One time I had a very blunt guest. I approached the table prepared to say, “Good morning, how are you, my name is-“ she cut me off before I could say good morning and asked for coffee. I said, sure thing and communicated as little as possible with her throughout her meal, but still gave good service as far as refills and check ins, processing payment quickly, all that stuff. After she left my manager came up to me and said, with a chuckle, the lady at table 13 complained that you didn’t suck up enough. I laughed and told my manager her treatment towards me. We laughed and that was it. I don’t remember the tip I received, nor did I care. I was just glad she was gone.
Suck up enough? WTF? "For the love of God, PLEASE order the BLT and fries!" How ridiculous.
There's a famous meme that says "don't talk to me before my morning coffee".
We had this one customer that complained that the cashier wasn't wearing a hairnet. This was at a GROCERY STORE.
Why are you showing hand made cigars in a post for a grocery store? TF BP?
BP needed a picture of someone wearing a hairnet, obviously.
Load More Replies..."Why aren't you wearing a mask? Here, let me get you one" *passes roll of duct tape*
Deli? Handling raw meats ought to be done wearing a hairnet. Even though some places don't consider hygiene to be necessary.
At a hotel, a lady called and complained that our phone number was almost the same as her phone number and she was not happy about it.
I had a phone number that was one digit different from the local railway station. People would call my number by mistake and ask what time the next train left for the city. Eventually, i gave up explaining, and i just kept a rail timetable by the phone, and would tell them. It was a lot less hassle for us all.
My home phone number was very similar to a local law company. I was 123 456, and they were 456 123. I'd receive maybe one call a month. When that happened, I'd say, "Sorry, this is the wrong number. The correct number is 456 123." However, so many people hung up after 'wrong number'. If they'd just waited a few more words they would have received the information they needed.
Load More Replies...I once had a new fast food joint open up in my town. It hung a banner up advertising for people to apply at the store and gave my phone number, which meant I received dozens of phone calls. They had transposed two digits.
If she got tons of calls because people dialed the wrong number, I dort of get it. But if it's another number on their homepage then just get a new number, sorry...
I'm quite sure this person received phone calls meant for the hotel. There isn't much the hotel could do. The person could change their number. If there had been an advert with her number given instead of the hotel, then she could expect the hotel to provide some recompense.
Ha! We had a dude come into the store & complain about our phone number. It was something like **6-66** "You don't understand! Y'all going to hell I tell ya! HELL!!11" That was a fun afternoon...
It's easy to change your number. A local taxi company had a number XXX-XXX- TAXI. My number was the same except for 1 number, so all those drunk people spelling TAXY called me. I changed the number. I did not call the taxi company. Not their fault.
It's not easy to change your number. You have to inform all your family, friends, work, insurance, investments, tax office and nobody knows how many internet organisations. Large organizations get around it by having a block of numbers with the same four digit prefix, so if someone does dial a wrong number then they still get the same organisation. By rights, the person who gets their number allocated last should be the one to change, even if it is a hotel.
Load More Replies...Had this with a business; one digit difference. Thing is, I don’t answer the phone to unrecognized numbers, can’t be bothered with the telemarketers and scammers. My VM stated “You have reached my PERSONAL number: nnn-nnn-nnnn. I am not an employee of, nor in any way affiliated with (company name). If you meant to reach me, leave a message. If you wanted (company name) hang up and dial nnn-nnM-nnnn.” Still fielded 1-2 messages a month; “my chimney needs sweeping, when can you fit me in?” Or “I’m calling to change my appointment, can you call me back, please?”. Since the volume was so low, I’d call them back to let them know they didn’t call “company name”, they needed to try again if they wanted a reply. Most were happy for the courtesy. One, memorable person, demanded angrily what I thought I was doing with an almost identical number, I should change it at once and hand it ‘back’ to the poor company that was losing business due to my selfishness! I laughed & hung up.
Well it IS annoying! Our number is one off from a local/famous fine dining restaurant. We've just gotten used to it now but at first it felt like someone called us every day looking to make reservations. Luckily for those people I gave them the correct number rather than just taking their reservation. :)
I always leave my cell phone on at night when my kids are gone, in case they have to get a hold of me. In the middle of the night a woman called and asked for someone who wasn't there. I told her she had the wrong number and went back to bed. She called me back at least four more times. I don't know if she was under the influence of something but her speech was slurred. I asked her, calmly, please stop calling my number because she was disturbing my sleep and she screamed at me and told me to stop answering my phone. It's my fault she keeps calling. 🤣
A woman who got out of her car, moved parking cones with caution tape and drove through our newly paved parking lot to complain about one of my workers not paying attention.
This was geared to me. I was working at the movie theater selling tickets and a customer complained that I gave off a creepy vibe and made them so uncomfortable that it ruined their movie for them. The manager casually brought it up to me one day laughing because I usually had customers saying that I’d make their day by making jokes and taking time to talk to the regulars to get to know them and make their experience better
Go for the real creep factor. Next time you see them coming in, put on a dirty raincoat, take off your shoes and socks, roll up your trousers, so they can't be seen and say with a dirty smile and in a creepy voice "Can I show you something?"
Sounds like that person equates "personable" with "creepy". Definitely someone to deny further service to...
I once got called into a meeting by my manager because I had organized lunch for a small group in my department and had not invited one woman (who sat on the opposite side of the room and never talked to any of us). Out of 21 people, only 3 of us got together to get pizza (we all sat near each other). Because this woman was not involved and had wanted to be (how were we to know?), she complained about me. My manager was laughing and agreed that it was dumb but I still had to be talked to. After that we did a group lunch like that one more time, and included the complainer. After that I never organized group lunches again.
Should have invited the manager and not the complainer for the rest of the lunches
Are you gonna leave a troll comment on every submission 🙄
Load More Replies...Not a manager but a customer once tried to make a complaint about me because he didn't like my face :(
"And I don't like your character, so I guess we both don't always get what we want, eh? Have a day and feel free to stay away!"
"I'm sorry to hear that, Sir. Perhaps you'd like a paper bag to put over your head so you don't have to look at me anymore?"
I’d like to make a complaint about this customer because I don’t like their existence
I once saw a guy who said that he didn't like someone's face. He ended up getting his hand cut off by a light sabre.
"This is the number of a good psychiatrist, you need someone to talk to?"
I manage a team of sales guys, and there was this sales-rep named Chad Engle that was caught allegedly jerking-off inside one of his customer’s home’s in the bathroom. Most awkward thing to address and have to fire someone for. Especially in the papers where it said “customer claims the sales-rep, Chad Engle, wiped his semen on the hand towel that the kids use after they eat dinner...”
Thankfully BP didn't use a picture that exactly illustrated this story
Do you think Bored Panda has a picture like that? That's a scary thought.
Load More Replies...Could've have used that pic from Something About Mary and the hair gel.
I knew a guy by that name (exact spelling and everything), but I know for a fact the one I knew would NEVER do that, even in his OWN home!
"Well, what was he supposed to wipe his hands on? Besides, aren't you flattered that maybe he was thinking about you when he did it? And not your husband or your kids?"
I was written up once for rolling my eyes and something to do with my aggressive eyebrow behavior (or something similar, but definitely specifically related to my eyebrows).
Aggressive eyebrow behavior is a known cause of aggressive fudge cutting syndrome.
And of course these will lead to the worst behavior of all- using a Taco Bell bathroom.
Load More Replies...Unibrows are very threatening, especially when coupled with aggressive eye rolling! WTAF?
i almost got written up for having "an expression" on my face. some district manager said i was being too loud while stocking, so i made every effort to be quiet while still getting my job done. he came over and yelled at me again and apparently that's when i had "an expression" on my face and he went to my manager about it. i did not actually get written up.
Every time they come back in, pull funny faces one day and then the next wear a plain emotionless porcelain mask
I was the employee in this case. I was working as an industrial technician, repairing a robot. I am also the one who would make adjustments to the weld if there was a quality issue. This is a welding robot, part of an assembly line, that assembles automotive parts. Currently, all of assembly line 1 is down while I make this repair. I'm probably 15 minutes into this job, making good progress, and I'm really trying to get this done. I get a call on my radio from another technician (same job as me) that they need me to come over to line 4. I had signed off on the weld for line 4, and the quality technician doesn't like the way it looks. I explain that I've got line 1 down, but they keep insisting I come over there. I walk over to the table where the quality parts are, look at the part they are holding, look at the label on the part, and see they are holding a part that is clearly marked as coming from line 3. Line 3 isn't scheduled, isn't running, and hasn't been set up. I said "this is from line 3, not line 4", picked up the line 4 part, looked at it, it looked okay, and I handed it to them. Then I turned and walked away, going back to the robot I was working on. About 30 minutes later, everything is currently running, and the manager comes up to me. He pulls me aside and tells me that the quality technician left early, went home in tears, because I made her feel stupid. He had asked her what I said, asked her if I was correct, and kinda just left it at that. I explained that I had line 1 down and was trying to get that done. I felt bad that I had upset her, especially so much, but it was definitely a weird complaint.
When you make a "stupid" mistake, and we all make them, it's much healthier to laugh at yourself than to get upset about it.
She made herself feel stupid. Own your mistakes or you will never grow.
Dealt with appropriately. Hopefully she won't make the wrong assumption again
Not a manager but I had a customer berate me for 10 minutes for not being able to put a metaphorical square peg into a circle hole. I told her the task was 'impossible' but she still wanted to force me to try to do it anyways. And ofc it wouldnt work because I was good at my job and she should just listen to me. So after listening to her b***h at me for 10 minutes about how stupid I was for not being able to do the impossible I basically just went into the backroom and left her c**t-a*s there. The manager came to talk to me and I explained how much of a b***h she was. Didnt really get in trouble.
Everything goes in the square hole!: https://youtu.be/Nz8ssH7LiB0?si=CJmN0CACYlGE7cru
I used to work at a store that gave you stickers at the register to seal envelopes. A customer called to complain that I had forgotten to ask if she wanted them. We had been busy the time she came in and I wasn't thinking about it. My boss knew it was stupid and basically said to try to remember them in the future. It took effort for me not to laugh.
Tell her "We only give the stickers out if you are good... you were not!"
My response would have been similar "The stickers are upon request. Since you didn't request one, how was I to know that you needed one?"
Load More Replies...That was probably the highlight of that customers day, getting the sticker, and she was let down very badly..... some peoples lives ... *sigh*
Not a manager, but a McDonald's employee. I was working window (front counter) and this lady walks in, I stand at the POS (point of sale) and say, "I can help you when you're ready, ma'am." She shook her head and let a man go in front of her, and while I take his order a few other people walk in so my manager goes to the other POS and takes their orders. Once I had no more orders I asked her again if she was ready before walking away and said "I can help you here." She looked me dead in the eye and said "evidently you can't." Felt my f****n heart sink man, I was like "oh f**k, did I do something bad?" internally.
Manager finishes up the order she was already taking and takes the lady's order, and I get to work bagging people's orders. She finishes with the lady, we go about our day for a bit, and later I'm in the back getting items to stock and my manager says to me, "you know that lady that complained about you? She said it was rude of you to wait for her since she walked in." We both laughed it off and sometimes I still see that lady and just wonder what broom got shoved up her a*s that she'd be rude to an innocent employee and say something so dumb
Avoid her completely by serving other customers every time she comes in
That we gave them great customer service. Seriously. Our employee walked over and asked them if they needed help and the guy complained to me that we were giving him the worst customer service experience he had ever had because there wasn’t anyone standing in the aisle waiting for him to get there. Sorry dude. I don’t have 40 some odd people to stick in every aisle.
Go a step further! "Tell you what. You go and get two of your friends for each aisle in the store and I'll hire all of you as aisle monitors, but my payroll budget will only cover one more paycheck, so all of you will have to split it equally."
Load More Replies...Not a manager, but an employee, I worked at a dairy farm in high school where we sold ‘farm fresh eggs’ in recycled egg cartons. This particular customer must not have realized that and purchased the eggs. She later called the farm and complained that because the eggs were not ‘extra large’ they ruined her cake. We ended up giving her free eggs at the end. My boss then made it mandatory to scribble out the old egg carton labels.
Yup, bit of an error on the bosses end there. Can be classed as misrepresentation, but at least he took measures to make sure it didn't happen again
Any decent cake Baker knows to weigh the eggs and adjust the other ingredients accordingly. She ruined her own cake!
That he got drunk and peed in a trash can in someone's office.
Could have been a desk drawer instead of the trash can. Very thoughtful even whilst drunk :)
Had an employee that was on break. We had single bathrooms. A customer called me on the phone to tell me that she knows my employee didn't wash her hands after using the bathroom, because she went in right after her and the sink was dry. I'm like well her hands will be washed because she has to before she goes back to work from break. Customer's like well don't yout think she should wash her hands in the bathroom? Um I sure do, but I can't control what people do in their privacy...
To avoid any misunderstanding about this, my servers would wash their hands in the bathroom and then wash their hands again at a sink visible to the public.
"Did you wash your hands' madam? Because when I went in after you, the sink was still dry until I washed my hands"
I was coaching a student teacher, and I got a complaint that apparently it was sapping her confidence that I could get classes to listen to me so easily when she still struggled with class management. She wanted to be able to do that too. So I told her that it comes with experience, and I am sure she'll get it too eventually. Nope, she wanted to be able to do it now, and apparently it was my job to make sure it happened immediately. Sure ...
'It is disgraceful that the surgeon couldn't even be bothered to come to work and instead just sent his wife'. Spoiler, I'm a girl, and the surgeon.
Arranged flights and hotel once for one of the company bosses that I was working for. When he came back, he was angry at me, couldn't figure out why though. As it turns out, he took some taxi from airport to hotel and driver rip him off. Somehow it was my fault, he expected me to "say something for myself", I just shrugged shoulders. Delusional dude. There were plenty of his life/daily choices that 10 year old kid would probably know to choose better. Man - kid, never met anyone immature like this.
Every man is immature, just in different ways. I was shocked the first time a taxi driver from the airport ripped me off. It doesn't happen in my country. Here taxi drivers are 100% honest, which is why the taxi fares are so high.
Load More Replies...I gather from articles like this one that if a customer who’s completely and utterly unhappy in his life and wants everyone else to be just as miserable, he’ll make up things about which to be unhappy in order to be able to screech at someone. Seems to me there are MUCH better ways to spend one’s time, (and sooo many of them, too!), so I’m left to conclude that these people are so stupid that they can’t find productive ways to occupy their time. Man, is it ever hard to read these things; I, too, feel miserable and unhappy after reading them. We can try to make our days better, or we can try to make them worse, and apparently, altogether way too many people choose the latter rather than the former. Whatta waste of resources, time, and life.
I worked graveyard shift at a security monitoring firm, and had to take the bus as I didn't drive. The last bus of the night would arrive at the office about an hour before the start of my shifts, so I always arrived early, and would sit in the break room reading a book until it was time to start. One day, my manager took me aside to say the evening shift would see me sitting it the break room on the cameras, and that it was "really creepy" to them. I suggested they not watch me on camera if it bothered them so much that I was quietly sitting in the break area...and that perhaps watching me was creepy to me
Once had a fellow supervisor complain about me to the VP about how I was acting like HER boss. I told him that was true, but that's because she was asking me to do all these Supervisor things for her that she didn't want to do (one of which was talking to our "super scary" President). Told VP that she should start taking these things on herself then, and he agreed.
I remember once I was leaving for a vacation and had to create instructions for someone to cover a specific task that was not the easiest to do, for someone that's never done it. So when creating instructions with screen shots, I had the AUDACITY to choose the color red for arrows to try and make them stand out easier for them. Well, they reported me to HR (who also hated me) for basically treating them like they were stupid. Because choosing the color red In instructions clearly means that...?
When I was younger, like 40 years ago, using red was a no-no. It meant disrespect, falsity, etc. Can't remember the reasoning behind this one. You just couldn't write a note to someone in red.
Load More Replies...My standard answer for Karens or Karls is to just look them straight in the eye, with my most disinterested look, and say, "I don't care". Then walk away. Sends them into seizures.
One of our library patrons pitched a holy screaming fit in the middle of our computer lab because "the women at the front desk [Circulation, entirely different department on the other side of the space] were purposely messing with his computer and making him lose his Solitaire games." I still chuckle over that one.
I was coaching a student teacher, and I got a complaint that apparently it was sapping her confidence that I could get classes to listen to me so easily when she still struggled with class management. She wanted to be able to do that too. So I told her that it comes with experience, and I am sure she'll get it too eventually. Nope, she wanted to be able to do it now, and apparently it was my job to make sure it happened immediately. Sure ...
'It is disgraceful that the surgeon couldn't even be bothered to come to work and instead just sent his wife'. Spoiler, I'm a girl, and the surgeon.
Arranged flights and hotel once for one of the company bosses that I was working for. When he came back, he was angry at me, couldn't figure out why though. As it turns out, he took some taxi from airport to hotel and driver rip him off. Somehow it was my fault, he expected me to "say something for myself", I just shrugged shoulders. Delusional dude. There were plenty of his life/daily choices that 10 year old kid would probably know to choose better. Man - kid, never met anyone immature like this.
Every man is immature, just in different ways. I was shocked the first time a taxi driver from the airport ripped me off. It doesn't happen in my country. Here taxi drivers are 100% honest, which is why the taxi fares are so high.
Load More Replies...I gather from articles like this one that if a customer who’s completely and utterly unhappy in his life and wants everyone else to be just as miserable, he’ll make up things about which to be unhappy in order to be able to screech at someone. Seems to me there are MUCH better ways to spend one’s time, (and sooo many of them, too!), so I’m left to conclude that these people are so stupid that they can’t find productive ways to occupy their time. Man, is it ever hard to read these things; I, too, feel miserable and unhappy after reading them. We can try to make our days better, or we can try to make them worse, and apparently, altogether way too many people choose the latter rather than the former. Whatta waste of resources, time, and life.
I worked graveyard shift at a security monitoring firm, and had to take the bus as I didn't drive. The last bus of the night would arrive at the office about an hour before the start of my shifts, so I always arrived early, and would sit in the break room reading a book until it was time to start. One day, my manager took me aside to say the evening shift would see me sitting it the break room on the cameras, and that it was "really creepy" to them. I suggested they not watch me on camera if it bothered them so much that I was quietly sitting in the break area...and that perhaps watching me was creepy to me
Once had a fellow supervisor complain about me to the VP about how I was acting like HER boss. I told him that was true, but that's because she was asking me to do all these Supervisor things for her that she didn't want to do (one of which was talking to our "super scary" President). Told VP that she should start taking these things on herself then, and he agreed.
I remember once I was leaving for a vacation and had to create instructions for someone to cover a specific task that was not the easiest to do, for someone that's never done it. So when creating instructions with screen shots, I had the AUDACITY to choose the color red for arrows to try and make them stand out easier for them. Well, they reported me to HR (who also hated me) for basically treating them like they were stupid. Because choosing the color red In instructions clearly means that...?
When I was younger, like 40 years ago, using red was a no-no. It meant disrespect, falsity, etc. Can't remember the reasoning behind this one. You just couldn't write a note to someone in red.
Load More Replies...My standard answer for Karens or Karls is to just look them straight in the eye, with my most disinterested look, and say, "I don't care". Then walk away. Sends them into seizures.
One of our library patrons pitched a holy screaming fit in the middle of our computer lab because "the women at the front desk [Circulation, entirely different department on the other side of the space] were purposely messing with his computer and making him lose his Solitaire games." I still chuckle over that one.
