TSA Worker With 18 Years Of Experience Gets Blatantly Honest About What They’ve Seen
InterviewAirport security is one of those things that most of us understand why it’s needed, but it still feels like a pain in the rear when we have to go through it. This, unfortunately, ends up distracting from the fact that it’s often a logistical miracle (in the US alone, millions per day) that so many people can be screened at once, so it might be edifying to learn how it actually works.
An ex-TSA worker went online to answer people's questions about behind the scenes parts of working at an airport. We got in touch with them to learn more. So get comfortable as you scroll through, upvote your favorites and be sure to share your own thoughts and experiences in the comments down below.
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TSA is 25 years like all non military and non law enforcement (thats right, TSA is not legally law enforcement and cannot arrest, etc) federal jobs. Law Enforcement and Military is 20 years for pension, so he had 7 more years not 2 more years
Most TSA would fall under FERS retirement system so a 38 year old with 18 years on the job has a ways to go to get a full pension. I don't envy them, that's a hard job with probably minimal pay and A LOT of BS to put up with daily. I can see why they'd pick mental health over staying.
Load More Replies...This is so American it makes my heard hurt - hang onto a job that destroys your soul so you don't starve when you get old.
Precisely. Do not volunteer random information. If they ask, be truthful of course.
Maybe so, but TSA are by far the most aggressive and least friendly I have ever met anywhere, in any capacity.
Load More Replies...This doesn't explain why these drill sergeants are so bloody rude. To everyone.
Bored Panda got in touch with the netizen who made the post and they were kind enough to answer some of our questions. Naturally, we wanted to hear why they decided to sit down and do an AMA (ask me anything) in the first place.
“I did an AMA because I feel like so many people have questions about the process and either don’t get the answers they are looking for or are either too scared to ask. I honestly didn’t expect that kind of response to be honest. I guess it’s something easy for people to connect with since so many people have had an experience with TSA whether it’s good or bad.”
That’s true in many occupations, unfortunately. IMHO, nobody should be a supervisor unless they have worked in the job they’ll be supervising.
We need to make that a requirement in the Constitution. Cant run for or be appointed to office without qualifications
Load More Replies...Yeah, but what exactly are the struggles? I’ve traveled all over the world and everywhere I go they’re just miserable f***s hellbent on yelling at you no matter what. even seasoned travelers like me who do everything perfectly, quickly, orderly and respectfully. They DGAF
They are US government employees. They are miserable. It's a job requirement.
Load More Replies...If it helps, a lot of West Point/ROTC lieutenants were fragged by drafted enlistees in Nam. If you have a bad boss, frag him
I know what it's supposed to be, but in this case I like the misspelling lol
Load More Replies...“I guess I would add even though TSA gets a bad rap and there’s a lot of bad apples working there. There are also a lot of good officers doing the job for the traveling public’s safety. There’s tons of burnout on the job because your average officer doesn’t feel respected for what they do by the public and by management but they still go in and perform everyday.”
Thats everywhere. If you have a bad boss, trick him into self sabotage. Frag him
I call BS on this. Some are college graduates. It’s boring work with a public that hates them before setting foot in the airport, so I understand if the public wants to portray TSOs as dumb. But it isn’t necessarily true.
You realize the OP is a former TSA agent with 18 years experience, right? And did you read the entire response? OP literally says "I worked with some great people..."
Load More Replies...The only time I was pulled aside and had my bag searched was for a bag of rocks 😅 I was leaving Louisiana after a family visit to Mom's; she had taken us to the Shreveport aquarium. They had this fun river-panning activity, you paid for a big bag of sand and with water and sifters got to find and keep cool rocks, crystals, and even fossils! The kids loved it, heck I loved it lol. So I could see how my baggy of souvenir rocks and crystals might look a little sus lol...
My nephew likes to save coins in his piggy bank. One time I collected coins the whole year, put them in a zip pouch to give it to him. I thought 'well it's money so totally acceptable to carry it with me'. I was pulled aside and was asked to show the coins. I was annoyed but when I heard the agent saying 'its the usual ones' , i realised that maybe they thought I am carrying some antique, or foreign ones. The packet was bigger than a fist
Load More Replies...I got pulled aside for a scented candle I bought on vacay. They even swabbed the wax. Wanted to make sure it wasn’t an orange blossom-scented bomb, I guess.
PSA: cheese apparently looks like plastic explosive on many scanners. If you want an exciting trip bring a few pounds of hard cheese.
They don't have the time or capacity to care what color you are. Step out of yourself for ten seconds.
10 seconds? Must have been one small airport you have your experience at. Detroit Metro and Atlanta Hartsfield are absolute nightmares with lines that are often in excess of of an hour long. I can understand the agents becoming jaded, but a great many of them are seated. Those (flyers) who are headed in their direction are very often standing for an hour or more just to get to check point. In my experience the agents in Detroit were very nice, Atlanta was a whole different experience.
Load More Replies...I hadthis once at an airport and they were like nope never mind , he didn’t wanna answer the question
Ha, the WORST airport security issues I've had have been every time I've been through Heathrow in the UK. Rude, lazy, aggressive... doesn't mean entering/leaving the US is a dream but it hasn't been awful every time.
Fly into Dublin, take the morning commuter shuttle to Heathrow, collect your bag, exit elevator is RIGHT FRKIN THERE. You wont get a VISA stamp but youre in
Load More Replies...They are american. I've been to several countries, only in the US are they arseholes.
SO not true! The rudest TSA agents I’ve ever encountered hands down were at London Heathrow. While waiting 20 minutes for them to decide to check my bag that got flagged I watched them berate everyone, but namely a 90 year old traveler who desperately needed help. They humiliated her and threw all of her items in a tray that she physically couldn’t carry then shoved her out of the way. Thankfully, other passengers such as myself helped her. Oh, and I just got back from Spain where I live and traveled to Sicily last week - every agent was miserable. EVERY last one.
Load More Replies...I dunno, I found security in India (Delhi, Hyderabad, Bangalore, Chennai, Goa, Mumbai) to be far more challenging than anything in the US. GB/UK (Heathrow, Gatwick) and Paris (de Gaulle) were also bureaucratic, just not as nutso bureaucrats as in India. Schiphol (local folks) were fine until you got to the additional security at the gate for US bound. Middle East could be challenging, although you skip if in first cabin. Most (EU, Scandinavia, UK, ME, South Asia, APAC, Australia / South Pacific, SA) have been fine if not effusively friendly (but, c’mon, it’s not exactly a fun job, esp given huge numbers and weird or whiny fliers). But, at least from my experience, Tokyo (Narita), Singapore (Changi, amazing), Santiago (SCL) were great. In the US, it’s all over the board - with a generally curt to outright surly vibe, inconsistent & seemingly capricious procedures and rules. BOS, ATL, DFW, LAX, EWR, SNA, ORD least favorite; MSP, SAN best; rest? Meh. Tough job, don’t envy TSA, but…
I can only imagine how awful this job would be. Every day, every hour dealing with a******s at airports. No wonder TSA personnel are crabby.
Transiting via LA a couple of years back the TSA on the desk got very confused and irate as I have dual nationality, and hence two passports(British / Aussie.)
They can be åssholes, but the job is shîtty. So….🤷🏻♀️
Have a friend who's a lawyer, a senior counsel. She has a face that looks middle eastern, but she's not and has no family that is. 80% of the time when she travels she gets pulled for searches. I suspect there's some kind of profiling going on.
I am Arian looking: blond hair, blue eyes, tall for a woman. However: I am Dutch. I am always, always randomly picked for searches. Started in 2005 when I was the only non- American in a group of 25 leaving the USA. They were convinced I had d***s on me, which I had not. It was humiliating as a 23 year old woman to undress in front of a man and two women. Since then I always need 3 hours to go to any customs check globally when flying. I prefer to drive or use trains as I am never picked out for searches that way.
Load More Replies...We're just cattle to them, and cattle comes in brown, white, black, spotted. They truly do not care.
It's possible the machines are programmed to racially profile. Just because the people aren't doing it doesn't mean the computer isn't.
I'd say that about 90 percent of the times I've gone through airport security in any country I've been pulled aside for wand scan, shoe scan or d**g swabbing. Never worked out why I always get picked!
I'm white, female, and over 40, so not exactly in a highly scrutinized group, but I get searched almost every time I fly alone. When I'm with someone else or a student group, I usually don't. I finally figured out that once you travel alone, you are more suspicious and therefore more likely to get searched.
Sad but true. I have seen too many inept, unqualified a**kissers with connections getting promoted at too many jobs, usually straight to "management!"
Load More Replies...Why downvote an honest question? You people need hobbies
Load More Replies...I blame thatcouchiscozy for this, they should know better than to try bringing plastic bags of powder on an airplane in this day and age. They're just begging to be inspected
Honestly, who in their right mind would think bringing multiple plastic baggies of mystery powder through any government checkpoint is a good idea?
Load More Replies...It’s sometimes better to have stuff like that mailed to your destination (unless you can buy it once you get there, which would be even better.)
Fedex is your friend, coming or going. Ship the souveniers, everything but one or two days clothes
Load More Replies...Been there, done that. Will never voluntarily go to JFK airport ever again for any reason.
Load More Replies...Its New York. Whatdya want? A hug? A yoohoo and some necco wafers? A trip to Coney Island? I say nuke that place and start over
Flying in general is like riding a Greyhound bus, only 100x more expensive.
Just pack clothes. If youre worried about a watch your priorities are wrong
Yes, but, if you are taking ANY narcotics (Adderall) or controlled substances (Xanax, Klonopin) you HAVE to have the actual bottle with the prescription label on it. It's illegal to travel without. (I know cause I'm required to carry my entire bottle of klonopin when traveling now and I was required to carry my entire bottle of Metadate (methylamphetamine) when I was being medicated for my AD/HD, I wish I could just take my pill case)
I went to school with a guy who used to be a TSA screener - he said they don't even look for illegal d***s or other typically illegal things unless they're related to safety. This would have been around 2006 though.
Not really the best idea, what with bags getting lost/misdirected.
Load More Replies...I’ll keep that in mind and try to avoid flying through Charlotte.
My son lives near and works near Charlotte. My DIL flew into Charlotte when she moved here from Europe.
All too true. Recently went through a RIF (reduction in force) round of layoffs. Management wasn't touched. Everyone else, just do much more for the same amount of pay.
“I’ve lost a few knives and Leathermans to the TSA” - how long did it take this person to learn a very basic and straight forward lesson???
Definition of insanity (or stupidity) is doing the same thing over and over...
Load More Replies...I once stupidly bought an envelope opener in Peru and had it with the other relics in my carry on. THAT was a fun experience at the Lima TSA. They then decided to raid my souvenirs and kept over half “just because”. I was seriously worried they’d arrest me if I even looked miffed as it seemed they were intentionally baiting me. That was over 15 years ago and I will never make that mistake again.
I have been in an airport where you could buy knives in the shops *after* you went through the line. "oopsie" by the shopkeepers? airport?
Coming from a military family, I'm disrespectful too, just more clever about it
While in Portugal checked the website very very carefully on what we could, and could not bring home. Had the shopkeeper vacuum pack the sausages, as prescribed, and signed into the website as prescribed. When we got to customs, they took us aside, and said 'you claimed sausages'. Yes, the website told us to. 'AhHa! no sausages for you!' And they TOOK OUR SAUSAGES! 'But the website told us we could bring sausages as long as they were from Portugal, that they were vacuum packed by the store, and our passports say we didn't go to those other countries!' 'The website lied, NO SAUSAGES FOR YOU! AH HAHAHAH FOR BEING HONEST, WE WONT FINE YOU!' and we were left sausage-less. And they didn't find our olives, or cheese, or baking yeast. Fück customs! ha ha!
I have worked in factories that shut down because machines vibrate their own wires loose, and if you dont know what to look for, the actual tech that manages the machine will troubleshoot for everything. A single loose screw can ruin your whole day
Load More Replies...Even simple background checks would take too much time for a TSA pre-flight inspection and would require access to state/federal databases. Imagine the lines then! Plus judging by the OP's responses about coworkers, you really don't want lazy, inept, stupid people to have access to something like the FBI databases.
You forget your wallet at the airport of the US’s second largest city, and didn’t even notice until well in the air? you should have zero expectations other than to not be so foolishly careless next time. Source - I lived in LA for 13 years (still do, just no longer based there thank GOD).
How do you just forget to take your wallet and laptop from the bins and not notice until getting back across the country?
Sounds like the people in charge are pitting the agents against each other, trying to increase distrust. Why am I not surprised?
Have I ever saved a person's life? Not directly, no. How would you deal with X? If the situation comes up, I'll handle it. I did the first round but never got called back. I'm an indepenent thinker, I'm a problem solver. Some agencies like that, most dont.
I would think there would need to be some agents still to handle outlier cases
Anything you buy at an airport is way overpriced. I try to avoid that as much as possible.
???? Don’t they have conveyor belts to carry the trays back to the front? That’s just basic, I thought.
Yes, yes they do. But I can only speak to airports I've been through.
Load More Replies...I've found them to be very reasonable, even accommodating. But I haven't travelled outside Europe since the early 1980s.
I miss those days, especially being able to wait for my friends and family at the gate...
Load More Replies...In the early 2010s I was going through TSA. I have thick curly hair. A female agent asked me to take my hair out of my ponytail. She put on gloves and felt around my hair and scalp. I asked what she was possibly looking for and she said razor blades?! Never had that ever happen again and have never seen it done on anyone else. Maybe she was bored or used to work in a prison.
Used to travel a lot. Going through US security was the worst. Almost treated people like cattle.
I found it varied. Chicago was fine, they were a bit grim looking but polite enough. Miami was uniformly rude and nasty.
Load More Replies...I've found them to be very reasonable, even accommodating. But I haven't travelled outside Europe since the early 1980s.
I miss those days, especially being able to wait for my friends and family at the gate...
Load More Replies...In the early 2010s I was going through TSA. I have thick curly hair. A female agent asked me to take my hair out of my ponytail. She put on gloves and felt around my hair and scalp. I asked what she was possibly looking for and she said razor blades?! Never had that ever happen again and have never seen it done on anyone else. Maybe she was bored or used to work in a prison.
Used to travel a lot. Going through US security was the worst. Almost treated people like cattle.
I found it varied. Chicago was fine, they were a bit grim looking but polite enough. Miami was uniformly rude and nasty.
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