Wendy’s is a fast-food restaurant but is known for more than just that. It also has a wonderful Twitter account where people come to get a good laugh at their savage roasts, and its name is used in a meme started by the iconic TV series The Office.
The saying that originated in the series “Sir, this is a Wendy’s” most often means that something a person said is irrelevant to that place and time. Retail employees experience such moments quite often and they shared their funniest and most confusing experiences on Reddit when user darodori brought up the question.
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Not me, my daughter. She answered the phone, appropriately, "Radiology." Guy on the phone was looking for some test results, but she couldn’t find his name, or his wife’s name anywhere. Long confusing call. Finally she asks for the name of the animal.
"What animal? I’m asking about my wife’s test!"
"Sir, this is a veterinary hospital."
When I worked in the tutoring center at my college, a guy called asking for help logging his son into our system to make an appointment. After about 10 minutes back-and-forth, I finally ask where he's located. He was in Columbus, Ohio and I was in Columbus, GA and the colleges had similar names
Yep! Something similar happened to me with Seaside OR vs Seaside CA. I was trying to call the library about an overdue book and they couldn't find me anywhere in the records. I just kept insisting until we eventually figured out I'd called the wrong state.
Load More Replies...People name their pets stereotypically human names all the time. Names that lots of people feel would be better suited to a human. Kathleen isn't that weird a pet name
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I used to work at a drive through coffee stand. Two guys came through, clearly high af, asking for cheeseburgers. We explained that this is a coffee stand, we have breakfast sandwiches, but if they want cheeseburgers they’ll have to go down the street to jack in the box. It took them a solid 5 minutes if us re-explaining this to them before they understood.
Another time it was super early in the morning, working at the same coffee stand. A woman rolls up and it legit looks like she’s sleeping. She orders her coffee and hands me a punch card for a different local coffee stand. I said oh wrong card (happens all the time). She looks at the card, looks at me, looks around, and says “what, where am I?”
And I’ve just realized neither of these people probably should have been driving, yikes
I use to work drive through at a Starbucks and I shall never forget Karen Target:
Me: “Hello! Welcome to Starbucks, your total is $6.66.”
Karen: “WHAT?! Target should not be giving out devil numbers to people! I thought this was a family store!”
Me: “…ma’am, it’s your drink plus tax.”
Karen: “well it goes against my Christian beliefs! I need to speak to target about this!”
Me: “Ma’am, this Starbucks is not associated with—.”
I tried. But she kept yelling at me. My shift supervisor was amazing.
It says the manager tried to talk her down and she eventually left in a huff.
Load More Replies..."Ok, mam. Out of my deep respect for your religious beliefs, I'll make it $7.77!"
Well, anyone believing in the devil, god, etc. are delusional or in denial. 0f***s for downvotes.
Load More Replies...OH How I loathe that nonsense. One time I saw $6.66 come up on a register and the lady says "$6.67". "Ma'am I'm not paying more because of YOUR superstitions!" Since when is 6 POINT 66 the "sign of the beast" On the plus side I had a standard order at a sub shop up the street that I'd always get a penny off until he changed the prices! 🤣
Maaaan, working at a liquor store this would happen all the time. 2 50mL bottles came out to 3.33 and people were SHOCKED when 4 came out to 6.66... People would be mad at me like "Maaaan lemme give you 6.65 I don't like that number" And would be pissed when I tell them "then give me 6.67" People would even complain so hard they would be like "*my bosses name* Lemme slide I don't wanna pay that evil s**t" and my lovely boss would respond "Shut the f**k up and give him the money or get the f**k outta my store" good times. good times.
I once bought a used DVD movie at F.Y.E. My total was $6.66. I just made a joke about it.
There was once, and may well still be, a motorcycle endurance road-race team whose racing number was 667 - "The neighbor of the beast"
I work at a nuclear power plant.
A few years ago, the control room emergency phone number got out.
We get a call on the emergency line. One of the reactor operators picks it up “xxx power station emergency line”
He hears a click. Then some dude is asking if we want to upgrade our home security system.
The reactor operator is like “do you have like, microwave or infrared detectors? Oh no, we do. Do you have an option for hand geometry scanners”. This goes on for a few minutes and he’s finally like “dude you called the control room for a nuclear reactor. You don’t have anything that could upgrade what we already have. Never call this number again” and hangs up.
I was dying laughing.
I love getting calls on a military base from folks trying to sell security systems. I told one of them "we have Apache gunships and dudes with machine guns, I think we'll be OK. " On a related note, the extended warranty guy wanted to know how many miles we had on our aircraft. He would not take "it's measured in flight hours, not miles" for an answer.
Sometimes I come across a comment so hilarious I immediately start showing it to people. This was one of them. 😂🤣😂🤣
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Worked at a CA famous burger chain with very few menu items. Guy rolls thru the drive and starts ordering like it's MacD's. Amused, I just let him go on until he stops mid sentence "-oh s**t..." At this point I basically suggested an order that was similar to the one he requested. He said "Oh... Well sure! Thank you!" We had a good laugh at the window and it pretty much made my day. Customer service can be great sometimes.
I worked at a McDonald's and it was fairly often that I would get asked for a Whopper in the drive thru. Most people would realize their mistake pretty quick and chuckled with me after I suggested a Big Mac, but there is always one! I had one man DEMAND a Whopper, because he knew where he was at, and Whoppers came from McDonald's.
By my house there was a Burger king just past a Jack in the Bow. I roll up to drivethru and ask for tacos and they say they don't have them. Then I realise I went to Burger King instead, lol
Not Wendy’s, but Lowes. A guy called the pro desk and asked if he could order a pizza. I told him we’re a home improvement store and he said, “but I’m hungry”.
Well in that case, I’ll contact the CEO and ask him to change the company because Bob wants a pizza.
The way you wrote this so matter of factly made me emphatically nod hahah!
Load More Replies...We've tried making pizzas over the years, and that's what our home-made attempts looked like. All big heavy doughy monstrosities. We gave up trying. This is why there are multiple pizza places on every city block.
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Had a guy scream at me over the phone because I told him I can't transfer money from his savings to checking. Why? I work at a gas station.
Worked customer service for a fireplace manufacturing company. Colleague asks if she can transfer the call to me because he had the wrong number and was yelling obscenities at her for not helping him. I take the call. He wants to pay his overdue bill for some other company, with a credit card over the phone. I tell him he has the wrong number and that this is not the company he is trying to reach. He starts yelling again and threatens to come down to our offices in person and start trouble if we don’t help him so I said, fine what’s the credit card number? Pretended to take it down and told him, you’re all set have a great day and hung up
Should’ve said I sure can then get all his banking info. Free vacation!
Technically you do transfer money at a gas station. From in your wallet/bank account into that particular gas company's "wallet". I want to know why the guy resorted to screaming at the gas station employee because he couldn't transfer his money? Was he that convinced he had called the bank that he wouldn't accept the truth? Does he not know about online banking/is he not tech savvy enough/does he not have a computer/smartphone?
Had a very entitled husband of the CEO of the hospital I was contracted at as one of my patients once. He rambled off a list food/drinks he wanted brought to his room.
I looked him in the eye and said "I just introduced myself as a Respiratory Therapist, unfortunately I don't have the time to help you with that. I'll relay what you need to the STNA."
Douchebag.
As a retired Respiratory Therapist, I had things like that on more than one occasion
"Okay, a latte? Yes, I'll make sure to put that through your ventilator."
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One time this older dude rushes up to order and slams a coupon on the counter saying” I want this!”.
I pick it up It has menu items for KFC. I ask him “What exactly would you like to order?” He instantly gets disgruntled with me for not reading his god damn mind and shakes his finger at the coupon and said “Well Whatever is on the coupon, obviously!?” in a condescending tone.
I just look at him for a minute an say word for word “Sir, this is McDonald’s. I don’t know what you want me to do with this KFC coupon.” He looks at me dumbfounded. Then looks behind me at the menu and around the store, yells “Awh, S**t!” (Like this isn’t his first time walking into the wrong establishment), grabs the coupon and storms off.
I actually worked at a KFC/A&W hybrid that shared a parking lot/drive way with a McDonald's. This happened ALL THE TIME. Thankfully most people were like "whoops sorry" but some would just... flip their sh*t on us.
It won't matter in the future, after Taco Bell win the fast food franchise war.
Load More Replies...Reminds me of Ed Gamble's set about his father going into a baker's and demanding a Danish Boog - then refusing to believe he was reading "Danish 800g" on the chalk board...
Older dude seriously wishes his eyesight was better so as not to inconvenience you in the course of your important work. Those Sunday supplement fast food coupons all look alike, same color, same print, same size, and are easily mixed up.
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I worked in the tech department of my university’s library. Some guy called and asked who he needed to contact to donate his body to the medical school when he died. I was like 20, and I had no idea how to respond especially since the medical school is another campus. I explained to him that he needed to contact the medical school, and he told me he already had. I was like… okay… I can’t really help you. This is the tech service department of the library. I was on the phone with him for like 35 minutes.
But he already knows who to contact. He should donate the rest of his body to the same place he donated his brain.
But he donated his brain, therefore he couldn't check his memory for where he had sent his brain. It's like a feedback loop.
Load More Replies...My work used to have a an 800 number that was on digit off of the ambulance service for a city in California, we are in Oklahoma. Most of the time when people called inquiring about their bills I would tell them it was a wrong number they would apologize and that would en the call. On time I had an older woman call. Every time i would tell here sorry you called a copier repair service in Oklahoma she would launch into her spiel about her bill again. Then went on for longer than it should until she finally got upset and said "I can't get any resolution from you a'll call back later." Must have called the right number never heard from her again.
I work at a library, just this week I answered the phone, Xxxxx library, Kendra speaking; "(them) hi, do you guys sell helium for balloons?" "(Me) No, this is a library" "(them) oh my god sorry" they start to hang up "(me) wait! But I can tell you where to go!" When I finally got off the phone my coworker was dying laughing.
Take this misrouted calls as an opportunity to learn. Help the caller and benefit yourself too
I use to work for a politician. We had an ice cream shop next door.
Every day, especially in good weather, people would March into my office and get annoyed I wasn't serving ice cream.
The doors were right next to each other.
Some people came in and pretended they did it on purpose.
I gave all the nice people pens or pins or things.
The question is did they really mix it up? Ice cream shops give away free samples trying to get your business. Politicians give away handouts trying to get elected. Doesn't seem like too much of a stretch..
You worked for a politician? That isn't something I would tell people.
Former police/emergency dispatcher.
People would call for all sorts of things, like settling an argument over the rules of Monopoly or other board games, answers to crossword puzzles, complaints about the weather, etc.
My favorite over the years:
"The power's out, can you have the fire department come over and hook up a generator? I need to watch the ballgame."
Are there consequences for people who perpetrate this nonsense?
In many cities you can get arrested for making nuisance calls to police/firemen/911 ...
I worked at a screen printing shop. We usually did the local baseball league uniforms. A team mom came to our office and complained for several minutes about how bad the uniforms had turned out. When I finally got a chance to speak, I told her that we had been outbid that year and where she could find the company that did her uniforms.
Another screenprinter!!! My dad has been a screen printer for over 35 years, I grew up in his shop lol, jerk only paid me 5$ to catch shirt when I was little lol,
I’m a massage therapist. Most people don’t talk during their sessions, but every now and then, I get a client who starts telling me their life story, including their trauma.
Sometimes, I think they overlook the word massage, and just see the “therapist” part.
I suppose it is better than the question men will ask of massage therapists.
I believe it was Avril Lavigne who said "so much for my happy ending".
Load More Replies...Traumas is often locked in the body, and can be released in a massage session. In a relaxed state of mind, it is very natural that the klient starts telling about it.
Omg I was a massage therapist for 20 years .. in truth it's mostly the therapy piece which keeps them coming back
A massage while talking to your mental health professional would be WONDERFUL. They should team up.
Let's do it. Call it Brain Spa. All the treatments! Get a pedi while we shrink your headi! A mud mask while you mud sling about your mom!
Load More Replies...Is it best not to talk at all? I have no idea what to do and rarely get messages.
I was just about to type this. I have only had two professional massages in my life. The first I recall after a few moments of silence just blurting out "you're doing super!" She atleast laughed. Someone once told me to ask a polite question or comment and gauge the therapists reaction. They tend to match what you do. So if you want to chat about vacation spots go for it but it's not rude to stay quiet either
Load More Replies...I had a really chatty LMT once and basically had to ask her to stop talking.
Worked at a resort where the nearby mountain was so large that it had an issue with almost having its own weather system going on. It would be a clear day but the mountain wouldn't be visible and it would be surrounded by clouds. People would ask the staff when the mountain would come out.
I just work here dude. I wouldn't be working here if I could control the weather surrounding a mountain.
I'd say that's a reasonable question. I suppose if you work there long enough, you would have an intuitive sense on it. Won't be 100% right all the time, but good enough as a guide.
I actually work at a wendys, and someone tried to use an Arby's coupon
I know when I worked at mcdonald's our franchisee started accepting them from Burger King as long as the item had an equivalent of something we had, like a double cheeseburger or a large fry or something. He didn't mind losing 20 cents if we made 2 dollars off of it.
Load More Replies...I called baskin robbins. Ordered a beer shaped ice cream cake they carry. I've never been there, it's a few towns over-I drive there, go inside. "I'm here to pick up a custom cake." I give them my name. They search and search. Cannot find it. I tell them when I called and ordered. They are apologizing and apologizing and riffling thru freezers in the back, freezers in the front. "No problem" I say, "take your time." As they are searching I start looking around. Dilly bar advertisements. Blizzard flavor of the month signs. It's a Dairy Queen. I'm in a friggin Dairy Queen. I ordered the cake from baskin robbins. I mumbled something about getting something from my car and I got the heck out of there. Drove .2 miles down the street to Baskin Robbins. Got my cake. Never felt so dumb.
Or they will order the wrong thing. Like a Big Mac when they are at Burger King.
I felt like they did this on purpose sometimes. Or, when I was at mcdonald's, they would say the sandwich name wrong as if we'd never heard the joke before. They'd say a Big Smack or Big and Nasty (it was called a big and tasty). People just don't have enough to do with their time.
Load More Replies...That happened to me all the time when I was a manager at Dillard's. They'd scream and yell because a cashier wouldn't take their coupon or things weren't on sale when the add clearly had them listed as sale items. At least once a week, I'd have to point to my Dillard's name tag and then point to the name Foley's on the add. Most times, they would blush and apologize but sometimes they'd just huff and storm off.
Pizza chains used to honour them here - eg you could take a Dominos coupon to Pizza Hut and receive the promotion.
Before AutoShack was forced to rename themselves Autozone, I worked at RadioShack and somebody tried to exchange spark plugs. He was upset and was more upset when I told him we don't sell spark plugs. He got a little nasty until I told him to look around. Now you know why RadioShack had to make AutoShack to change their name. They even used the same colors and font on their signs.
This had to have been so long ago cuz I only remember it ever being Auto zone, and I'm in my mid 30s
Guy comes to the seafood counter at work about a year ago. I’m masked, he isn’t. Instantly says “You believe in Covid? You think masks would help even if it were real? Go look up Dr.blah blah on YouTube and learn the truth!”
“So uh, cod is on sale today.”
I think what they are saying was "sir this is a seafood counter, this is not the place for this and what do you want us to do about your covid beliefs, go rant at a politician, we just serve fish"
Load More Replies..."Sir, you'll like our fish because they and you have a lot in common. They took the bait and got hooked too."
Ugh I don't understand why these people so insistent on getting some poor worker who's just trying to get through their day involved. Complain to the company, stop going there, write a letter...whatever. But why take it out on some poor worker behind a counter just trying to do their job and not get a freaking lecture? Do you honestly think that what you're saying or doing is or will have any affect on anything except to make this poor guy's day a nightmare? I don't care if you're 100% right- you're just a douchebag. I watched a video of a Karen refusing to leave a shop and she literally called the police and is standing there arguing with the cop about how she knows the law like she's a constitutional lawyer or something. And the cop is just sighing and literally has to arrest her while she screams like she's being murdered. It's so ridiculous. These people should be forced to go to every covid funeral and help in the hospitals as part of their punishment.
Aw man, if only they'd thought to say "well, he's not the only one selling a load of cod if you're interested".
Ignorance is bliss - for the rest of us, once a deadly infectious disease does its job and takes out all of the morons.
A woman came in our shop demanding to help her fix her car because it was our job to do so.
I worked in a pawn shop. I told her that the car repair store was at the corner of the street and she got the address mixed up.
She looked ashamed and I never saw her again
*GASP* BP didn't censor the word päwn! Honestly, BP censors some really odd words.
wait why would p**n be censored?? edit: bp is making this look worse than it is-
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Happened today, just a few hours ago.
I work at a bank and I take a lot of calls (we are open on Saturdays with it mostly being calls). This girl called in and she was younger. She asked for her balance and I gave it to her, no big deal.
Then she asked "I got a question, its not about banking or anything but... are you gay?"
Honestly nothing could have prepaired me for this question. I stayed silent for a bit before chuckling and for some reason I said "Yeah, sure. Now is there anything else I can help you with?"
Ma'am this is a bank. I dont know what to say to that.
Yes. You have to admit it's natural to be curious, but you're right, you have to know when to stay silent. I've never met a person who was out as transgender before, but a couple weeks ago, I think I may have met someone who happened to be trans on an errand like the one described the bank. Their appearance/name/voice really confused and intrigued me to the point where I was tempted to ask, but since it was none of my business, we just talked about the errand and made small talk.
Load More Replies..."No, mam, I'm Bob. Gay works over in the mortgage department. Do you want me to transfer your call over there?""
OMG I work at a bank and people think we are a magical place to fix all of your problems in the world or with other companies. We also have our entirely inappropriate customers who ask us super personal questions and I don't understand what makes them do this. Politics is the big one. Some people will get mad about not having enough money or something and just go off on a rant about trump or biden or talk about the state of the world (90% of the time these people are causing their own problems. We can see where they spend their money so not sure why they think I'm going to have empathy). There's this one lady who is notorious in our call center and she's a super homophobe and if she just randomly will start talking about how gay people are only gay because they were abused and haven't found the lord (she's super religious) so last time she called I told her I was an atheist and she was so offended. It was so awesome.
"Ma'am, this is a bank, not a church." Why do people get so offended that we don't believe I'm their god?
Load More Replies...I would have answered, “is there anything bank related that I can help with you with”
While I agree it's not appropriate, part of me could picture a young person with a crush coming up with an excuse to see if they have a shot. Again, not the time or place but if it was a young person we can all admit to bad choices when smitten
Could have been the opening query in a series: Ayre you gay? No Are you married? No. Do you have a girl friend? No. Are you doing anything Friday night?
To be fair, I ask the same thing every time I interact with a stranger
Overheard a dude at a bank drive-thru telling the teller all his info and getting irate that the teller couldn't find his account. About five more minutes went by and I heard him say, "uh... I think I'm actually at the wrong bank..." And the teller just says "well that would make sense why I can't find your account..."
I miss the drive-thru bank. I loved the vacuum tubes and just remember sitting with my mom or grandma being fascinated by ‘commerce’. I never go to the bank now, never carry cash. Honestly, if there was a drive through atm in the country I’m in then I would probably carry cash. This isnt lazy, just don’t generally get cash back at the store (self checkout, card only lane generally), to pass by the atm when a cart of purchases and a kid feels like too much risk divert my focus before just get back to the car or train.
They now have the vacuum tubes inside the banks as well. The tellers show up on a screen. I also don't carry cash. Most things can be bought with a card nowadays.
Load More Replies...at least he realized it was his mistake. It's crazy when people are shown proof they messed up and then still try to treat you badly because you can't just apologize.
I used to work in a CD store in the mall. One day a customer walked in and asked where the guitar strings were, I let them know we didn't sell guitar strings, but the music store at the other end of town did. The customer then said, "wait, isn't this *insert local music store name*?" to which I responded, "no, this is *insert local cd store name*" the customer then walked out of the store, looked up at the sign, walked back in and said "huh, I guess you are right" and left.
I was so confused. Did they think I was lying to them about the name of my place of employment or that I had no idea where I was?
Retail is weird.
To be honest, I can see why he thought a Music store would sell items related to musical instruments too
The local music store here sells albums, cds, new and used instruments and things like picks and strings.
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When I worked in daycare during drop off one morning. This Mom decided to rant about how she’s a lesbian and is leaving her husband for another woman.
I was very confused by that conversation.
If this changes who drops off or picks up the child, It's wise to keep the day care people in the loop well in advance. Ranting is another matter, but divorces with children weaken emotional control.
I was just thinking along these lines. Parents should inform schools of major changes in their domestic set up. Often though, this can be something highly personal they are telling to someone they are not even on first name terms with. It's quite possible the mother had been rehearsing how to tell day care, and it came out as a rant. I have seen similar - but the parent is trying to hide feeling uncomfortable for the good of their kid.
Load More Replies...I always wonder if in high stress situations sometimes people who have put up walls just need to spill it.
Sometimes people pop when they gotta pop. No one wants to be that person. We could just be compassionate and try to remember that….tho it’s hard sometimes.🤦🏼♀️ I try to remember moments when I just needed someone to show some humanity and that were all in this this together.
Depending on the sex of the OP, it might have been an overture.
One time after I finished my meal at a Wendy's I of course wanted some ice cream. I walk up the counter and ask and the counter lady says sorry what is it you want? We have this back and forth a few times before I realized I was asking for a Mcflurry and not a Frosty
I work at DQ, we constantly get people wanting a blizzard but ask for McFlurrys, blasts, Frostys, etc. I’ve gotten to a point where I don’t even correct them.
Honestly, as long as you know what they’re talking about, why correct them? :) they obviously want a milkshakey ice cream thing
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Worked at a video game store in the late PS2/early 360 era;
Older lady comes, looking kind of like a hippy/home school mom.
She asks for...
A good game for kids?
I offer Lego Star wars.
No, something with more reading?
Before I could answer she followed up with,
How about something educational?
I explained that I don't think there were many educational titles on PS2 and that would be more of a PC situation.
How about something that will teach them old world skills, like shoemaking?
I’m history class today we learned how a bunch of pilgrims died from “poo water”
Load More Replies...As a female gamer (and, yes, a feminist, but not psycho about it), I am pretty annoyed that there seems to only be one female in the above picture of a bunch of gamers. Where are all the other female gamers?!? Playing video games isn't only a male pastime anymore people! Hasn't been for quite a while now! Small rant over, I promise 😁
Working at Gamestation in the UK. Had a customer argue with me and all my similarly geeky colleagues that a Mario game for the Xbox 360 existed and we were all wrong/hiding it from her.
Worked at gamestop's and same thing happened to me so many times it wasnt even funny, I had to explain that nintendo makes their 1st party games exclusively for their consoles so many times to so many sad kids
I can understand a kid not getting it but an adult should know by now as we've been through SO many consoles and Mario has never left Nintendo
Load More Replies...Sounds like the staff would have been better off hiding from this customer, rather than hiding the (non-existent) products.
A customer came up to me and asked for some haddock. I was like “sure how much?” She was like “enough for 2, so like half pound would you say?” I was like “for two people you probably want a pound” then she talked about how her boyfriend was abusive and she hated him and living for herself now and she’s found god and peace and she won’t let another man ruin her and that she has friends she could ask out who will treat her better, and I’m like “cool here’s your haddock.”
This sort of thing tends to happen to me a lot. My husband says it's because I have a very approachable personality... whatever that means.... But I always figure if someone needs to talk to another human being bad enough that they will unload on a stranger that I can take the time to listen. You never know what someone else is going through and having someone to talk to and listen to them may be the one thing they really need to keep them from going over the edge and if I can help just one person it is worth my time. That being said... I have heard some weird $h!t in my day...
Load More Replies...I feel sorry for people like this in these situations, but also realize where you are and STFU.. Been a few times just standing at the liquor store counter smirking and when they finally finish just hit em with a "so are u gonna buy that orrrrr?"
The part a lot of ppl don't understand about customer service is this post right here. No, we're not trained professionals, but we are that random person someone can unload their mind onto because we're kinda forced to listen (or at least pretend we are)
Was checking in for a flight from Dallas (Love Field) dude in line in front of me was going berserk yelling at the gal behind the counter because she couldn’t find his reservation. His ticket was for a flight at DFW and on another airline....
First you check in, then you go through TSA and then you board. At least that's how it works here.
Load More Replies...I actually had this happen to me, about 20 years ago, in a small airport . . . we figured it out at the very last minute, in time to board me but not my luggage.
I misread my boarding pass and sat eating my sandwich at the wrong gate for about 45 minutes until I overheard someone saying how excited they were to finally be going to Hawaii. I was literally the last person on the plane before they locked the door.
Oh that would suck so much. Dallas needs to just integrate to 1 big airport to stop all the confusion. This happens too often there
I'm a little on the fence with this one. Some airports are a freaking nightmare and gates can change randomly. It's not hard to get turned around or mixed up as to where you're supposed to be.
He was at both the wrong airline counter, and at the wrong airport, though. Also, the counter to check in isn’t the gate for boarding. They are by the airport entrances and each airline has their own, dedicated counter that handles all of their flights. Gate changes (and getting lost inside the airport) wouldn’t factor into this at all.
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Worked at GameStop for a couple years. One day I answer the phone and the guy on the other end goes "Hi, do y'all have video gaming?"
I pause for a moment, baffled, and reply "Y-yes...we're GameStop. We sell video games." The dude goes "No, I mean video gaming." I pause again and hesitantly tell him yes again. I can then hear the excitement in his voice as he goes "Really?! Like slots?!"
I finally realize he's talking about freaking gambling and say "Oh! Sorry, no...we're a video game store. Like games you play on your TV" and he angrily goes "Oh. Well that's misleading" and hangs up. Man actually thought GameStop was some sort of casino.
It kinda makes sense now since all the tiny slot shops popping up have neon signs saying VIDEO GAMING. I can see some old heads getting that confused.
GameStop sounds more like an organisation to help people get over their addictions than a casino
Had a pissed off customer go "I am being forced to use the services of <insert my company name> and I don't want to."
I told him that he is in fact talking to that company and he doesn't need to use us if he doesn't want to.
Could have been the "preferred" vendor for his company. I "wasn't allowed" to call Best Buy for computer related issues, but instead had to call an IT company who charged triple the price for the same service. Owner's brother's company.
Was this over the phone? Did he not remember the company he called? I would have been like "You called us!". Does he not know what free will is? Why does he think he is "being forced to use the services of..."? I'm concerned that he needed to be told he doesn't have to use the services of a company if he doesn't want to
If I had a nickel for everytime someone came into the Toys R Us I worked at, asking for pet food I'd have...two nickels, which isn't a lot, but it's weird it happened twice. Grabted, there was a Petco a few stores down, so makes SOME sense, but howdo you screw that up so badly with hiw vibrant TRU was?
Well the one we had before they all closed down sold baby food ... sooooo
I went to pick up my McDonald's order that I ordered on the app. The lady that worked there said " are you here to pick up your Starbucks?" I was confused. It was McDonald's.
Maybe she worked both places.. I used to work mornings in a camera store and afternoons as secretary of an engineering firm. At least once (probably more than once) I answered the phone at the engineering firm, " good afternoon, such and such camera." Didn't even realize it until I tried to figure out why the guys in the two cubicles nearest to me were laughing their tails off!
I was picking up a doordash delivery from Wendy’s and this guy walked in and yelled “HEY IS THE MANAGER HERE?? TALL GUY LONG BLONDE HAIR. HE GOT ME FIRED AND IM GONNA BEAT HIS A*S.” The employee told him that manager was not working that day. The dude left and said he’d be back the next day to check again. I took the following day off from doordashing.
People come to our pharmacy when the doctor sends their script to a different chain nearby. I've had several of them hold up the text message they received as if it's some sort of devil-contract that we have to abide by. Even better because our system sends texts to patients when their meds are DUE for a refill and not yet filled yet, waiting for their response, and they don't actually read it. Some of them ask for store items that are carried at other chains or medical equipment that you'd find at a more specialized store. In particular, there's often that one customer that holds up some sort of specialized bandage that they got at a hospital or something and we never have something equivalent. And the insurances... I'll stop there. There's definitely these moments in the pharmacy.
Coming from the Nethrelands where you could actually only go to your "own" pharmacy or the next from the same branche because they had access to your medicinal information, it was quite the change to have a prescription filled here in Spain. You can go to any pharmacy in the country because your prescritions is on your healthinsurance card (given to you by the National healthcare, every registred citizen has access to it) but.... none know your allergies to a certain medication nor is it printed out on the label when or how many you should take.... With the first handout they will write it out on the box with a pen, like 1-0-1 is morning and evening, but after the first one you are on your own. Also, if any of your new medication has any interactions with what you're already using, you have to figure this out by yourself... So there's that ;p Good thing I always have to look up the pamflet with information online to translate it, or I would have had some unneccesairy side affects
I used to work sales at a Target and probably have a ton of "Sir, this is a Wendy's" moments. Most notable was a customer looking at TV's. Figured he was interested and I asked him if he needed help picking one out. Somehow he went into his entire life story of drug addiction, getting into an accident that gave him permanent brain damage, and his ex wife helping him sort his life out. I did sell him a TV though.
The brain damage might have been related to the lack of boundaries.
I drove up to a McDonald's and ordered a whopper combo (both #1 on the menu). They laughed, and said they don't have those here. I realized where I was, laughed, and corrected my order.
I once tried to order a Happy Meal for my son at Wendy's. We had a good laugh, too.
When I worked at the gas company I was asked the following two questions back to back by totally different callers: "Why doesn't the water board accept cheques at the post office?" And "How do I get a lamppost moved so I can concrete my drive" A few weeks later someone yelled at me for a solid ten minutes before realising she was mean to be yelling at the phone company, then she renewed her yelling that I didn't pick up that she'd called the wrong people after she said "one of your men came and went up a pole". I just assumed she was bonkers, frankly.
I used to work for an ISP that had a name very similar to a popular medical insurance in the area. Outside the constant stream of calls from people trying to reach ATT or spectrum (not sure if they are international but they are two of the biggest internet providers in the states) we also got a lot of calls from people trying to check coverage or status of a claim. The worst part is the way the conversation could go for a while before either of us figured out it was the wrong company
I used to own a repair shop for woodwind and brass instruments, the name of the shop was "(name) Wind Repair," and we got a number of calls about getting windows fixed.
I worked at a retail store that got a lot of calls for a La Pizza Loco, we checked and their number was totally different than ours, and they weren't nearby...so who knows.
I work in local government. We get the wildest complaints, some people will call and yell at us because the wind is blowing their neighbors leaves in their yard. One family wanted us to move a sand bar in the lake and/ or reduce their taxes because they weren’t able to use their boat as much as they thought (there’s quite a few inland lakes in this community) I have learned that a lot of people don’t know where they live and/or pay taxes to, I often have to google their address to figure out where they need to actually call.
I work for loca government. We sometimes get complaints about the wind blowing leaves around and one family wanted us to move a sandbar in a lake and/ or change their tax bill because they weren’t getting to use their boat how they wanted. Among other insane requests, I’ve learned people often don’t even know where they live/pay taxes to and often have to google their address to figure out who they really need to call.
When I worked at a coffee shop has a customer really worked up cause we didn't have neither vodka, not beetroot juice. She yelled at me that we have no choices on our menu and stormed off. She was my first client, so she really freaked me out. Now I work at a university admissions office. We don't have medical education, which seems to be something many applicants can't get through their skull. My town has a medical university that is nearby, that has medicine in the title... still want their dentist diploma from our uni...
I work for a small insurance brokerage that only services municipalities and school districts in our state. We get phone calls every single day from all over the country calling about policies from a huge insurance company that happen to have a similar name as our company name. I have been trying for years to get the big insurance company to update their freaking website so Google can tell the difference.
The funniest story is when someone misdialed the local cinema number and ended up asking my manager for cinema times he was like uh wrong number. The other one being I used to work in a discount store and someone asked if we sold products relating to sex I was like uhh no :/
I work as a case worker for an insurance company. I've had to explain to someone that, just because they googled that the German DHL (think UPS or FedEx in America) has their cars insured at our firm, I won't be able to file a claim against one specific DHL delivery driver who bonked that caller's car during delivery, especially not without the licence of the delivery car. It's not like a national delivery service has hundreds of cars, and I couldn't even check through the company name, because that'd spew out hundreds of results that I couldn't check against any other data. The caller was very disappointed that I advised him to call the local DHL office and ask them for info on the guilty driver or their insurance information. That seemed to be too complicated. Better argue for 10min how I'm supposed to magic something together.
When I worked at the gas company I was asked the following two questions back to back by totally different callers: "Why doesn't the water board accept cheques at the post office?" And "How do I get a lamppost moved so I can concrete my drive" A few weeks later someone yelled at me for a solid ten minutes before realising she was mean to be yelling at the phone company, then she renewed her yelling that I didn't pick up that she'd called the wrong people after she said "one of your men came and went up a pole". I just assumed she was bonkers, frankly.
I used to work for an ISP that had a name very similar to a popular medical insurance in the area. Outside the constant stream of calls from people trying to reach ATT or spectrum (not sure if they are international but they are two of the biggest internet providers in the states) we also got a lot of calls from people trying to check coverage or status of a claim. The worst part is the way the conversation could go for a while before either of us figured out it was the wrong company
I used to own a repair shop for woodwind and brass instruments, the name of the shop was "(name) Wind Repair," and we got a number of calls about getting windows fixed.
I worked at a retail store that got a lot of calls for a La Pizza Loco, we checked and their number was totally different than ours, and they weren't nearby...so who knows.
I work in local government. We get the wildest complaints, some people will call and yell at us because the wind is blowing their neighbors leaves in their yard. One family wanted us to move a sand bar in the lake and/ or reduce their taxes because they weren’t able to use their boat as much as they thought (there’s quite a few inland lakes in this community) I have learned that a lot of people don’t know where they live and/or pay taxes to, I often have to google their address to figure out where they need to actually call.
I work for loca government. We sometimes get complaints about the wind blowing leaves around and one family wanted us to move a sandbar in a lake and/ or change their tax bill because they weren’t getting to use their boat how they wanted. Among other insane requests, I’ve learned people often don’t even know where they live/pay taxes to and often have to google their address to figure out who they really need to call.
When I worked at a coffee shop has a customer really worked up cause we didn't have neither vodka, not beetroot juice. She yelled at me that we have no choices on our menu and stormed off. She was my first client, so she really freaked me out. Now I work at a university admissions office. We don't have medical education, which seems to be something many applicants can't get through their skull. My town has a medical university that is nearby, that has medicine in the title... still want their dentist diploma from our uni...
I work for a small insurance brokerage that only services municipalities and school districts in our state. We get phone calls every single day from all over the country calling about policies from a huge insurance company that happen to have a similar name as our company name. I have been trying for years to get the big insurance company to update their freaking website so Google can tell the difference.
The funniest story is when someone misdialed the local cinema number and ended up asking my manager for cinema times he was like uh wrong number. The other one being I used to work in a discount store and someone asked if we sold products relating to sex I was like uhh no :/
I work as a case worker for an insurance company. I've had to explain to someone that, just because they googled that the German DHL (think UPS or FedEx in America) has their cars insured at our firm, I won't be able to file a claim against one specific DHL delivery driver who bonked that caller's car during delivery, especially not without the licence of the delivery car. It's not like a national delivery service has hundreds of cars, and I couldn't even check through the company name, because that'd spew out hundreds of results that I couldn't check against any other data. The caller was very disappointed that I advised him to call the local DHL office and ask them for info on the guilty driver or their insurance information. That seemed to be too complicated. Better argue for 10min how I'm supposed to magic something together.
