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Working in the hospitality industry is hard enough as it is without any curveballs. However, sooner or later, they’re pretty much inevitable. Have you ever had a hard day at work, only to be completely taken by surprise at how much worse things could get? Like, on a scale you couldn’t even have imagined. At that moment, you might have thought to yourself that you don’t get paid enough for this.

Redditors who have worked in the hotel industry opened up about the most bizarre experiences they’ve ever had. In a candid r/AskReddit thread started up by u/Slider-678, they revealed not only how extremely odd some of the guests were, but also how strange their own colleagues were. Are you ready to go down the rabbit hole? Hang on to your hats and scroll down for some of the most peculiar hotel stories.

#1

29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I have a friend that owns a small motel just off a highway. I would hang out with him and chat on some late nights. One night, he got a call that one of the guest heard a loud crash in the room next door. Checked the computer and saw that the room was unoccupied. Friend and I go to check it out. We knock and there is no answer. He opens the door and there was a cat in the room. It knocked over a lamp and smashed it. It was super friendly and came right to us. We took it back to the office and looked at the room records. The prior person that was in the room abandoned the cat when he checked out three days earlier. He was already on the other side of the country when we called him, and he said he was not coming back for the cat. My friend took ownership of the cat and now she is the motel cat. She walks all around the property and takes care of any mice or critters. She even has her picture on the wall as one of the "employees". Not sure why the maid service did not see it when the room was being cleaned. We think that the vacuum scared the cat and she hid somewhere. Still was a d**k move of the old owner to leave the cat behind.

mrsheikh , Alexander London Report

Luna Crow
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

Poor kitty! I'm glad this one has a happy ending

Tristan J
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

What kind of AH abandons a cat in a locked room?

Reenzy Bennington
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

What a horrible person! Sweet kitty. How can anyone do such a thing to a precious creature like her?

Lavi Berko
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

so a man litteraly just went across the country and dropped off his cat out of neglect. what the actual f*ck? seriously.

Untamed Snark
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

Awful as it is, at least it was in a hotel rather than dumping the cat by the side of the road somewhere. The ex owner is still a complete a**e though

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glowworm2
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

Poor kitty! How awful to abandon such a lovely little girl. I love that the cat got a job working at the motel afterwards and of course a new home!

PolymathNecromancer
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

At our parts store, we had Parts the Cat for many years <3

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tee-lena
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

The pet boarding company up the block from me had a cat abandoned by their owner. She is so sweet. A long haired void who loves to mitt at me through the windows. One of the workers took her home to his mom or grandmother. She won't use a litter box for some reason so she is kept at the business part time. If she used a litter box I'd snatch her home so quickly. I adore her.

Marleina Hershberg
Community Member
2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

Darn good thing the cat hadn't died!!

Hugh G. Beef
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

I am filled with unanticipated rage

Ash Conner
Community Member
2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

The cat went 3 days without eating. The owner is a bastard

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    #2

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Working at a small boutique place, just starting my day shift at about 6:30am. Hadn’t even had my coffee yet. A woman came to the desk, visibly shaken. She tells me “ I can’t find my husband. He’s not in the room, and all his clothes are still there. He’s a sleepwalker and Im worried that he has wandered into another room.” At this point I am starting I start to chuckle a bit to my self, but quickly stop with the thought of a screaming woman finding a naked stranger in her room. First thought is to check the CCTV. We head up to the first floor. Our CCTV is actually in the back of our linen storage, and I bring the woman with me, not even sure why I did, probably because she wanted to come. Soon as I got the door open and the lights on, there was her naked husband sleeping spread across our bundled duvet covers, with one open half covering him. She woke him up, and of course he had no f*****g idea where he was. She wrapped him up and took him back to bed. They checked out later, and the dude was bashful as hell. I told him not to worry about it as he gave me a great story to share, and let him know I would tell anyone who would listen. And I plan to!

    sbouvette , Pixabay Report

    Loverboy
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I can only imagine the fear of that woman, I'm glad they're both good and safe, and that they were nice about it.

    Reenzy Bennington
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's why you lock the door when you have a sleepwalker in the room or house. Hide they key where you can find it so they can't get lost anywhere.

    El Howard
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Uh... maybe sleepwalkiers shouldn,'t sleep naked? Unless he strips in his sleep too, in which case bad idea leaving home.

    glowworm2
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Thankfully he was found in a pretty safe and cozy place. Love that by sheer luck he was in the exact place that the CCTV was.

    Karen Bird
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    My sister's a sleepwalker. She was found in the dining room of an hotel stripping the wallpaper and only wearing a pair of underwear 😂😂😂

    Lavi Berko
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I used to sleepwalk. one time i actually almost pissed into my sisters room. and i do remember one time that i woke up when i was banging against a wall. good thing i got diagnosed with severe sleep apnea, and got a cpap ( specail breathing machine)

    Mark
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Well in this modern world where everyone is offended and many (not all) women would be horrendously offended and some guys grossed out you handled it like a true champion and with great humor

    Hamlets twin
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So wait ... This guy was sleep-sleeping?

    Kimberly Herbert
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Several households in my extended family have alarm systems to keep the sleepwalkers in more than to keep burglars out. There are multiple stories in the last 4 generations of a person - usually a child - being found sleepwalking outside of the house.

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    #3

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Former Hotel Manager here. One time I was checking someone in, and they wanted a reduced rate. Now, we had discounts for AAA, AARP, Veteran, etc, I just had to see proof of something. So, I respectfully ask if he had his membership cards for anything. He then starts yelling, saying how “I have the mother f******* power, to just put it in the system”. Then he spits on me (yes during Covid), and pulls a gun on me. Next thing I know, he gets tackled from behind because one of my weekly regulars just walked in who worked in the police station. (Not 100% sure what he did but he did have to travel a lot between precincts). That guy saved my life.

    CreativeThot69 , cottonbro studio Report

    Tristan J
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Only in America would someone making being spat on sound more dramatic and controversial than a gun being waved in their face.

    Ian Shaw
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    How do you get a sense that THAT'S the more dramatic part? Your biases are showing...

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    Cheesedick Construcion
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    There was a guy here who bought a gym membership so he could use the facilities to wash up, toilet, etc. but sleep in his rig out in the parking lot. When the manager figured it out he approached the man, with his money and rescinded the membership. The man pulled out a gun, said "now you're gonna die" and shot the manager dead. Another patron saw the incident, pulled his gun, shot the perp but not before he himself was shot in the leg.

    g90814
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    wow an actual 'good guy with a gun' story. rip manager.

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    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Wrong place wrong time for bad guy, right time right place for good guy

    Mark
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Holy wow. This is a perfect example of your right to own a gun is the same right as an unhinged person like that guy (yeah thats a good idea. Lol)

    Iwanna
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    hey Pandas! I know it's a bit weird, but I'm 90% sure I know guy from this photo, does anyone know where it came from? yeah, usually stock photos, but this one driving me nuts :P anyone?

    Spocks's Mom
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    https://www.pexels.com/photo/bearded-angry-man-4101207/

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    Jose Antonio
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This seriously sounds like a tall tale...if its not then I sincerely apologize but it does not seem legitimate.

    JMC5003
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Honestly, I wish I lived in your reality, where this sounds illegitimate. In the world I live in, this seems like a perfectly plausible story. But I live right outside of DC- it's a wild and potentially dangerous world, here in this neck of the woods.

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    TheBadHalfofHel
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would say the guy 'traveling between precincts' was having an affair. JMHO

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    The mark of any good hotel worker will be their sense of hospitality. They will do their best to accommodate their guests’ wishes and ensure they have a memorable stay, while still maintaining their own dignity. You want to be warm, welcoming, and professional, without seeming clingy or overly intrusive. It’s a fine balance to maintain. One that takes years and years of experience to master.

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    Your hotel’s aesthetics and cleanliness certainly are important. You’ve got to maintain standards to help your guests feel completely at ease instead of making them wonder who slept in their bed the day before and how many bedbugs there are, hiding under the floorboard. However, it’s not details like gold-embellished furniture and free toothbrushes that are going to win everyone over. Only excellent customer service will do that.

    At the end of the day, you want your guests to leave with good memories of their stay. That way, they’re more likely to return. It’s through interacting with the hotel staff that their enjoyment of the trip can be improved. People notice when others go beyond the call of duty to make their stay comfortable.

    And if anything goes wrong, the staff can always apologize, comp the stay, offer a discount or even an upgrade. Meanwhile, the best of the best will also follow up with their guest to ensure that their stay was, in fact, excellent. If not, they can then learn from their mistakes and adapt accordingly.

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    #4

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I have some longer stories, but I have a short crazy one. I worked at a waterpark hotel, and for Easter one year they decided to host a massive Easter Egg hunt with over 500 eggs, including a smaller Golden egg that was worth a cash prize. They went ALL OUT for the marketing campaign on it; it was all over the website, tv and radio ads, they even went so far to get local news stations to mention it at the end of segments. The hype was huge, locally and otherwise. The planners unfortunately overlooked a massive detail: one of the major perks of staying at the hotel was guests could enter the park 2 hours before the general public. The big day arrived, and it only took minutes to realize their mistake as hotel guests immediately began hunting down the eggs. By the time the doors officially opened to the massive crowd of excited kids and expectant parents 2 hours later, ALL of the 500+ eggs had already been found. To top it off, the heating system for the water broke down. So the park was packed to capacity, no eggs, and without heat in snowy Minnesotan April, the water was ice cold. The backlash was spectacular.

    Wolvensong , Annie Spratt Report

    Angelina Leal
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It reminds me of when I was a kid, I went to this big easter egg hunt that a place was holding (I think it was a college or something). They separated the kids by age, 7 and under on one side and like 8-10 on the other. Well for some bright reason, after the older kids had completely finished their side, the people hosting the event decided to let the older kids onto the other side. Yes, that's right, they let these giant kids onto the side where a thousand little kids are. These kids clearly didn't care and basically started shoving, pushing, knocking down little kids and babies to get eggs. A s**t ton of parents began leaving and filing complaints (rightfully so since many kids started getting hurt). My parents after seeing me struggle horribly called up my tia and asked if we could come over, we left and went and hunted better eggs at my Tia's. I don't remember what happened to the place but I don't think they hosted another event after that (especially since many kids were hurt).

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    Hamlets twin
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Reminds me of Balloonfest '86. Cleveland Ohio put on a fundraiser releasing 1.5 MILLION balloons! The pictures of the release are spectacular. Then it rained, the balloons came back down, and two people drowned after a boating accident. Rescuers we're contacted but they couldn't find the people due the water being covered with balloons. The lawsuits for that incident and other issues cost the organization millions making the event both an ecological disaster and a financial one. https://en.m.wikipedia.org/wiki/Balloonfest_%2786

    K-Hey
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oh wow, I just followed up on Balloonfest. WTF is wrong with people??!! I get that we know a bit more about the consequences of our actions (environmentally) now than we did in 86, but really? No one stepped back and thought "hmmm... 1.5 MILLION balloons worth of latex might cause some damage?" 🤔🤦

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    Spocks's Mom
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    And all they had to do was open the park 2 hours early. 🙄

    Id row
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    omg, that is the stuff of nightmares.

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A missed opportunity. Spontaneous polar plung competition.

    Alejandra Reitan
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This makes me think of my churches Easter egg hunts as a kid what made it work was that we all got to collect 10 eggs then we had to raise both hands. Once everyone in your age group raised both hands and the whistle went off the rest of the eggs were fair game. Never did I leave those hunts with less than 2 buckets of eggs. If you got eggs with little strips of paper you got a special prize like ab Easter basket or something.

    Cassi Lyris
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oh God, I actually remember hearing about this. Lived in Brunsville at this time...

    Ash Conner
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    They should have ran to Walmart and found as many eggs and candy as they could at that point to rehide the eggs. How could they miss that detail?

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    #5

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Working at a luxury hotel, I once got a call to remove a snail from a guests room as it was “coming after them” and that they were “afraid for their young child”

    Additional-Car2163 , József Szabó Report

    Kris
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    He might be coming for them.. bur reeealy slooowlyy

    Foxinamug
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In fairness, while it might have been a bit of an overreaction, if I was staying in a luxury hotel (or any hotel really) I'd be worried how a snail got into my room too.

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Don't do drugs if you can't handle your drugs!

    Frogspawn
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You're comment needs to be higher 😮‍💨😏

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    Angela B
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Laughed way too hard at this one.

    LadyJaye
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    One two, the snail is coming for you...

    Sunny Day
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Had a little lizard in my hotel room in Hawaii once. I caught him and put him outside.

    Tiger Pearl
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe they read this post: https://www.reddit.com/r/AskReddit/comments/5ipinn/you_and_a_super_intelligent_snail_both_get_1/

    Philly Bobcat
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Night manager here: Split Rock in NEPA, USA... I once had to remove a flying squirrel from a guest room... There was a mom and her 3 daughters... Mom was in a corner freaking, 2 daughters screaming and one daughter was laughing her a*s off... and her (the laughing daughter) and I literally captured the poor thing. It was docile and we were both petting it as I carried it out of the room to the outside! Never forget that night!

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    #6

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I worked in a decent hotel in college, was the night auditor. One night the police came in and went directly to a room around 2am. They escorted a prostitute out and asked to speak to the manager. After they were done speaking with my manager the officer handed me the phone and she told me to go in and clean up the room. I never made beds or did any of that so I wasn't sure exactly what she wanted. I went to the room and there was trash everywhere. There were uncapped syringes, used packages that had contained drugs and general filth everywhere. I called the manager back to tell her that I wasn't touching anything because of the uncapped syringes. They were literally all over the place and I wasn't going to pick up piles of clothes or move blankets. The manager said that if I didn't clean the room I was fired. I said fine, you have a half an hour to get here because I am leaving. I was the only one there overnight. As she pulled into the parking lot a short time later I walked over to my car, didn't even wait for her to get inside.

    EntrepreneurNo1145 , et-tuBrute Report

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    OP was too nice. Should have hung up and walked out immediately...they were fired over the phone for not touching needles, they hold zero responsibility after that.

    Susie Evans
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would've left instantly, without telling her.

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    Kenneth Brown
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's gotta be an OSHA violation or something like that

    K-Hey
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oh yeah! if this is in the US, it's very illegal.

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    michele mbennett1010@att.net
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Sure thing boss. Nope! You call maintenance, I'm outta here.

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What? You're not paid enough to contract the hepatitis alphabet?

    Laura Lett
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's not in my contract... Nope...call in Haz-mat team.

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    Jody Whitmarsh
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I walked away from from a building maintenence job because they wanted me to clean up after an unalive body. OD, syringes, etc. It wasn't even my building to work on. I said I don't do biohazard and quit that night.

    Michelle C
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Good. If he or she wasn’t trained to handle such matters properly, then the staffer did the right thing to refuse to handle the hazardous waste.

    Ash Conner
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You should have called the labor force people on them and better business bureau on them. That is flat out dangerous for them to ask that of you and you jot probably trained. I would have sued for face termination also.

    Wendy Wood
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    My granddaughter was in a similar situation. Woman to be escorted off the property, granddaughter told to haul all her belongings out. She gloved up, etc. picked up a bag and got cut by a sharp object from inside the bag. Had to go through weeks of powerful antivirus medication that made her sick as a dog. Good for you, saying No!

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    According to Workforce Australia, great hospitality workers will be team players, flexible and able to multitask, perceptive enough to notice small details, and aware of new trends in the industry as a whole. Meanwhile, the best employees will also have high emotional intelligence and be able to interpret their guests’ needs between the lines. For them, problems are there to be solved, not something to avoid.

    However, as things stand now, some hotel employees might have their work cut out for them. No single person can do the jobs of several of their colleagues. According to a January 2023 survey of hoteliers conducted by the American Hotel & Lodging Association, staffing challenges “have continued to plague” hotels in the United States. A jaw-dropping 79% of respondents said that they have staffing shortages. Meanwhile, 22% said that this issue was severe. The situation has improved since the AHLA’s survey which was done in October 2022, but it is still very serious.

    #7

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I worked night shift, and was the only employee in the entire hotel from 11pm to 6am. Around 3 am I get a few calls about a fight in an upstairs hallway. I grab a pair of scissors and tuck it up my sleeve and make my way upstairs to see what is going on. When I get there there are 2 guys having a full on brawl. I'm 6,2 and very broad shouldered, but these guys were taller and ripped as hell. As I approached a 3rd guy, just as large as the other 2, comes out of a room with a knife yelling "get the f**k off him". I stop a ways away and just shout at them. They all stop immediately and look at me. I'm getting ready to run for it when they all just deflate. Knife guy drops the knife, the others let go of eachother, they all hang their head, and one mumbles "I'm sorry." under his breath. They looked like a bunch of toddlers who had just gotten caught stealing cookies. I told them they would have to leave right now, or I would call the police, and they all just nodded. They followed me onto the elevator, and spent the whole time apologizing and pouting while I escorted them out. I have never seen a situation go from 100 to 0 so fast.

    Vypernorad , Keira Burton Report

    Madster
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The award for "Things that Didn't Happen" goes to...

    Kali Chaos
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'll argue you on this one. Sometimes a solid, super sharp, unexpected voice will derail more instinctive thought spirals. I've seen it happen, I've had it happen. Does Dude's story is inflated, no doubt. But I think it might be rooted in truth. Edit: **does dude's story sound

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    Persephone
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Exactly. Saw it all the time at my job. Do they fight/ bicker with each other while drunk? Yes! Do any want to be arrested? No! 100mph-0mph instantly... it's like watching an episode of Jack A$$ or Viva LA Bam. Hell, I've even seen brawls working in nursing at hospitals.

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    Persephone
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Sounds like trashy idiot college friends bickering...

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    When being a mom should be in the job description lol

    Steve Robert
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's why you never rent a room to the Three Stooges to begin with

    Amberlie Mikelsen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This is exactly what happens when bullies get caught in the act by a teacher, cuz they know that they're up chocolate creek without twizzlers. (IYKYK)

    melissa Friesen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That’s a fast 100/0 ever 🤣🤣

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    #8

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests White dude, 6'3", long gross dreadlocks and a Rasputin beard. Black gunky fingernails like a fairy-tale witch. He was all greasy and covered in what looked like soot. But hey he had an ID and a valid matching credit card so I said sure I'll check you in. Don't judge a book by its cover. This man dragged in a military duffle bag and went to his room. Our desk was directly adjacent to the elevator with the doors just to our right so we see everyone who comes and goes. Dude comes down about every 20 mins to "have a cigarette". Walk out our front doors and we have smoking stations on either side of the door. You know those little sand pits for cig butts... Dude lights a cig. Takes a drag, gently sets it down in the sand. Walks over to the other side of the door. Lights another. Drags it. Sets that one down. Proceeds to walk back and forth dragging only once at each cig before returning to the other. Goes on like this for about 10 mins. Maybe he lit some more cause I feel like two cigs won't last you 10 mins at the rate he was going. Anyways, then he goes back to his room and comes back 20 mins later and does it again... And again all afternoon. Guy comes out once more around 5pm and just blankly stares through the doors at the desk agents while he does his ritual. Then he just walks off. Disappears. Never comes back... Now I'm curious. So I go up with security to see if he destroyed the room. We open the door and immediately get a blast with the smell of bleach. The duffle bag he took up was on the bed. The bag was filled with like plastic Walmart bags. About 12 of them all tied up tight but filled with clothes literally soaking in bleach. Then we started to notice all these post it notes all over the place. Tons of them, like more than 100. Tucked in the corner of mirrors and picture frames and under the bed and taped all up inside the bathroom. All folded up. Naturally we open a few to see what they contain. Idk if this is some Magic the gathering lingo or dungeons and dragons talk but they all said like "+6 sword damage" "-3 mana" "+2 intelligence" and my personal favorite "x10 power to the 4th Mage" so we took to calling this dude the 4th Mage. Guy never came back for his murder clothes or what ever the hell his bleach soaked menagerie of t shirts was about... Anyways, if you ever see the 4th Mage in the Midwest, tell him he forgot his bag in Minnesota

    Jester651 , Jason Eppink Report

    Babsevs
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What did I just read??? Thinking the 4th Mage had some serious mental health issues.

    GoGoPDX
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    IDK what about this story makes you think he has mental issues, I mean, he seems pretty normal from the beginning...../s

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    Tricia Burcell
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A live action gamer with a drug problem is a fearful thing indeed.

    g90814
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I woulda noped out of there at the smell of bleach.

    El Howard
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Huh? Bleach dissolves cotton if you soak fabric in it too long. I have literally put holes in my white towels by using too much bleach in the wash.

    Nonesuch
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Bleach gave me some second degree burns (blisters) when I pressure washed our house.

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    Sinnsyk Jakte
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    ...sometimes we get a mental twitch and...uhm... I unfortunately personally identify with this. One second you have a bunch of creativity and great ideas... Next, you're kind of on the lam, leaving so many things and so many questions...

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    #9

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Lots of hotel guests were in for a conference. One night (about 10:30pm), a guy walks down from his room to the bellhop desk in nothing but tightly whiities, a bed sheet wrapped around his body from head to toe, and blood dripping from his face. This guy sounded out of it, either from being concussed, inebriated, high on drugs, or a mix of the three. He informed security that he and his boyfriend got into a fight. So, two security officers (one a supervisor) went to the room to question the other boyfriend, while another security officer waited with the bloodied boyfriend behind the bellhop desk for an ambulance to arrive. Up at the room, security was informed that the bloodied boyfriend had been passed out drunk and had pooped in one of the beds when the other boyfriend had walked into the room with his wife and two kids, all of whom had been enjoying a night on the town. Both men were coworkers who were in for the conference. Supposedly, the family man had given the suite room key to his boyfriend with the expectations that they'd do the deed during conference hours, all the while the wife and kids explored the city during the day. Back at the bellhop desk, the security supervisor relays the discovered info to the bloodied boyfriend, which sets the guy off. He tackles the security supervisor to the ground. Blood and c**p stained the hotel carpet and the supervisor's suit as he finally cuffed the bloodied boyfriend. Cops are called, and the guy gets taken away before getting inspected my medics. The moral of the story: if you want to cheat on your wife with someone else in a hotel, do your business in the smaller, uglier room, and not the large, expensive suite you share with your family. Tldr - family man catches inebriated boyfriend in c**p stained bed, kicks the boyfriend's half naked a*s, who then proceeds to get his half naked a*s kicked again by the security supervisor.

    nunnigan , cottonbro studio Report

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    How is this not higher on the list? It has all the crazy! Secretly gay man with his lover, drugs, poop, fist fights...come on!

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    All this story is missing is rock and roll lol

    K-Hey
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Plot twist: the "conference" was actually Jazzfest. (OMG, I tried to put Ozzfest, but autocorrect is right again, Jazzfest is just so much more appropriate for this story 🤣)

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    Well then
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In college I worked front desk at one of Leona Helmsleys' hotels, 2nd shift in the downtown area. One time this huge Scandinavian guy came to the desk to get a key to his room after going downtown and boozing it up all night. His wife had locked him out, and we wouldn't give him a key because he didn't have ID. OMG...when he finally got her to let him in he beat the ever loving snot out of her. So when the police show up and confront him in the lobby, me and my coworkers are standing there watching the drama unfold as SIX police officers are trying to take this dude down and he's tossing them off like rag dolls. All of a sudden we start to cough and rub our eyes. Not sure how we missed the pepper spray, but we are laughing and coughing like crazy 🤣. Anyway, long story short, a few weeks later we all get subpoenas as witnesses to appear in court. Fun times.

    Laura Lett
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Another whack a doddle Alert!!!

    Ralph Watkins
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It sounds like something from the TV show "Cheaters". So much drama.

    Ambry Petersen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oorrr maybe just don't cheat on your wife at all. Wonder if the wife found out the truth of the encounter and if she's still with him. (To be honest I would not be)

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    There comes a moment, at any job, when you’ve had such an awful day while on the clock that you seriously consider quitting—right then and there! In these cases, a dash of perspective can help you out. Truly awful guests, just like amazing ones (who appreciate you and tip very handsomely), are pretty rare. Most of them are either decent people or grumble a bit. Some will be rude because they’ve had a bad day. Others might act a tad entitled.

    So when you think about the future of your career, keep in mind that you probably won’t have to deal with terrible experience after terrible experience… unless you’re incredibly unlucky, your managers are really incompetent (or the hotel is low-key cursed). If you can, shake off the bad day as best you can. Take a long walk. Vent to your friends or even a therapist.

    But if you realize that you’ve fallen out of love with the job itself, have to deal with a toxic boss, and are constantly overworked, it might be best to look for other lines of work, besides the hospitality industry. Heck, if you’re posting about how awful your job was on Reddit, you might have already done exactly that.

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    #10

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests My mom worked in a number of hotels across Austria and she has seen some stuff. She told me a couple of stories of guests taking a shower in the middle of the bathroom and floding the whole place, on numerous ocassions, because it was apparently against their believes to stand in the shower to wash themselves. She also told me that the pretiest and *cleanest* looking women were the most disgusting people to clean after. From used tampons on the walls to s**t on the floor, she has seen everything. But she also told me a story about a rich guy and his family pulling up to the hotel without any luggage. They went shopping, purchased the most expensive jackets and skiing stuff you can imagine (Moncler, North Face etc) and when they were leaving they left it there for the staff to take home and they were super polite and friendly. They left her the biggest tip she received as a receptionist.

    antraxxx_F , Andrea Davis Report

    2x4b523p
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I was at a trade exhibition. My company hired two models to hand out leaflets and promo gifts. Company put us in airbnb, one apartment for girls and one for boys. I was the only girl there plus the models. I have never seen anything as gross and filthy as the bathroom I had to share with them. It was only 4 days and they made it look like something out of the hoarders show. Blocked shower drain on day 1, blocked sink day two, toilet as you can imagine I don’t even want to write it out. Garbage, makeup, personal hygiene items everywhere, on the floor, on the walls. I have houseshared with boys but this was next level, beyond anything I even thought possible.

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Dear god...what is it with these stories of women putting used tampons anywhere except the trash?!?! I have NEVER met a woman that would even imagine of doing such a thing...and don't want to. Gross!

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    M
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's nice seeing the rare example of a rich person who is also generous, outside tax-write-offs. A couple decades ago I had a friend who worked in the dorms of a state school that housed NFL players during the summer, and some of the players would buy crazy expensive clothes or appliances and just leave them at the end of the season. This friend scored me a pair of the most expensive sneakers I have ever owned, seeing they were too big for anyone else to snag. (Black velvet Nikes, the likes of which I'd never seen before, or since)

    AnnaB
    Community Member
    Premium
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    WTF with the used tampons?!?

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    If I had the money I'd do it like that family. Easy travel and leave an impression

    Judith Remkes
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What religion doesn't allow you to stand under the shower? I'm asking this, raised as a Jehovah's Witness and being (wrongfully, obviously) accused of doing this by classmates. Some showers take forever to warm up, could it be that the guests left it running with the curtain open while it warned up? Slightly less "interesting" to post online, of course...

    Jsplit 97
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    If I had to guess I'd say those rich people were russians. It's basically normal for them to do that in ski resorts all over Europe.

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    #11

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I used to work at a hotel. I post on these guests often and I always intend on doing so. Three guests come to mind: 1) Guests wiped in the towels, smeared it on the walls, and laughed at housekeeping when they came in for service 2) Young lady (who was certainly no lady) stuck her used tampon on the bathroom wall, the blood acted as a glue and cemented itself there. It had to be pried off 3) Guests left three week old expired milk in the fridge. But they were only in house for three days so that means it was already two and a half weeks expired when they checked in. Who lugs around rotten milk?

    llcucf80 , alisdair Report

    Kris
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe the milk grew legs and followed them around

    Luna Crow
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I believe it. Heard lots of similar stories when my roommate was working housekeeping at a fancy hotel downtown. Some people are truly disgusting, especially the wealthy who make a hobby of abusing the service class

    Johnny
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I have an explanation for the expired milk… on long trips my wife and I will pack a cooler with food/snacks to eat on the trip and when we stay overnight we put it in the hotel refrigerator. Probably someone packed expired milk from home, noticed it was expired when they were leaving the hotel and left it in the fridge which seems less gross than leaving it in the in-room trash can to continue to spoil until housekeeping comes.

    Susie Evans
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'd empty the cartons in the sink or toilet and rinse them out before throwing them in the trash.

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    N G
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    they probably brought frozen milk from home

    Reenzy Bennington
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I was wondering how housekeeping didn't find the milk for three weeks...

    Kathryn Baylis
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    1) Would’ve been thrown out, no refund. A******s. 2) Would’ve been out on the blacklist, and not allowed to check in again. If a chain hotel/motel, would’ve sent the message to all the sister properties. 3) Are you sure the fridge was emptied after every previous guest, as the milk might not have belonged to the guests you thought it belonged to. However, if it did, I would call this another blacklist, but only for my property, not all the others, if part of a chain.

    Justin Thyme
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Methinks the cleaners didn't check the fridge, and it was there awhile-- has happened to me many times

    Michelle C
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Yup….. this is why I’m super careful whenever I stay in a hotel and I haven’t stayed in a hotel in years…. this is why I’m super careful whenever I stay in a hotel and I haven’t stayed in a hotel in years. Most people will respect the rules of the hotels, but not all.

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    #12

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Was just about to start my shift in the morning, and was chatting with a co worker outside while she had a smoke. It was still dark out, and out of nowhere this guy muttering something about his dead family came up to us with a 2x4 and raised it up to hit my co worker in the head, I just reacted and stepped between them and raised my arm to take the blow... and the guy just stopped mid swing. He was face to face with me, with this 2x4 raised baseball bat style, and then he just ran off and dropped it. My co worker ran up and grabbed it after so he couldnt use it again, and when we brought it inside, thats when we realized it was full of nails. Very glad neither of us got hit with that! I have plenty of other crazy stories, but that one takes the cake for the scariest for sure.

    Youpunyhumans , fdtate Report

    ƒιѕн
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    And the accompanying image is storm damage. Probably just trying to find an image of a 2x4 and thats all BP could come up with.

    Kenneth Brown
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Just a regular storm? I have heard tornados can throw 2x4s through walls.

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    N G
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Lucille, is that you?

    Carla Phillips
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Umm, was his family dead? That seems like info that should have been found out.

    FlatEarf2.0
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It amazes me how many people have something tragic happen and they always happen to be the hero. Reddit is full of heros and spectacular people that wouldn't make stories up.

    Tristan J
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Gravity is the force that draws heroes to Reddit

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    #13

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Not in the industry any longer, but I picked up a "red crayon" that ended up being a used tampon. In the middle of a damn hallway.

    Evan-Gogh , Karolina Grabowska Report

    Take me to dinner first
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So you're saying blood is not blue?? Those tampon ads lied to me

    Wuggerhumphden
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's taken until 2023 for (UK) ads to show a CGI dot of red liquid in a sanitary product. Acknowledging a completely natural process half the population goes through.

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    Mya Ramirez
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's weird there are so many used tampon stories

    Rebekah Jackson
    Community Member
    2 years ago

    This comment is hidden. Click here to view.

    Poor girl was so loose it just fell out as she walked the halls lol

    N G
    Community Member
    2 years ago

    This comment is hidden. Click here to view.

    I don't suppose this was deliberate. so why make a fuss about it.

    Froggi Juice
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Did it just.. slip out? In the middle of a hallway??

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    #14

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I'll keep these as short as possible because i have a ton. Cleaned a family room, which had a main double bed and a separate room for 2 singles. The singles' bedroom was littered with lingerie of every type and colour, crazy stuff. When we were walking out of the room, we bumped into the family of Mom, Dad - and their 2 14/13 year old daughters - the lingerie belonged to the daughters. A woman got fired for poopin' in the guests' room, she got caught because the guest came back to the room and found her. Had a local "rockstar" stay for a while - on their last night they trashed the room in ways that still amaze me, didnt know cocaine was meant to be mixed with feces for an abstract art piece on the curtains. Had a very. VERY. High profile celebrity stay in the hotel, kind of a hero of mine so i worked up the courage to go speak to them, knocked on the door and eventually let myself in under the guise of "housekeeping inspection" - found the celebrity playing für elize (however you spell it) on the grand piano - took it in and left shortly after. Had a very high networth individual stay at the hotel for over a month, about 2 weeks in they snuck into the staff access areas and found their way to us, 2am and doing closing - he apologised and asked if he could have a peanut butter sandwich and just chill for a bit, so we sat with this person who was worth Billions while he chewed on a PB and we spoke about sports - he claimed he had had too much fancy food and s**t company and just wanted to chill with "real people" Security body slammed a prostitute who was 3 times his size because she refused to leave after the guest got cold feet. Had a prostitute inflict thousands of dollars worth of damage to a room because her mark refused to pay her her usual rate. Her exact words "pay me what I'm worth or I'll destroy this place". Had a tour group stay in the hotel and gut the rooms, took everything - phones, curtains, mirrors, EVERYTHING! A piece of construction equipment failed and crushed a construction worker infront of a group of staff that reported to me. The hotel's response was to buy them mcdonalds and tell them to stfu about it. Many many more. Hospitality is a f****n' wild profession

    Da33le , prettiestwings Report

    Loverboy
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So you either get really s****y people are really nice people.

    Comedy Clumbers
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Well, those are the ones we remember. Boring guests like Spouse and I aren't the least memorable. (Except for perhaps fans of our breed of dogs, but even then it's surely the dogs lingering in the little grey cells, not the dull humans!)

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    Reenzy Bennington
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I work in a hotel and I would NEVER bother anyone in their room unless it's important or urgent. Let alone enter the room under false pretences. Especially high profile or celebrity. Unacceptable.

    Jack S
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Agreed. If I even thought about doing that at my place I'd likely be sacked. Tbf I've only met one minor celebraty who was no longer on telly by that point and I straight up was like "oh hey you're that guy from that thing". He was chill. Still, going into a room under false pretences is just super creepy lol.

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    Jody Whitmarsh
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So my first thought about the daughters is abuse or trafficking. I would have had that investigated

    Clearly sunny
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It seems abit odd, but not really sure.

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    Stary_cat
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I’m confused what 13 and 14 year old have lingerie?

    AndThenICommented
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    At 13 and 14 girls may like to assert their sexuality and frilly lingerie is a way to do that. I felt so independent the first time I bought myself a red bra and thong (with my money, from regularly babysitting). It wasn’t about trolling for sex. It was something different. I can’t be startling for adults but it’s just a phase

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    Luna Crow
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So many wild stories, I wonder where this is...

    AimeeF
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The sex worker that wasn't paid didn't have a "mark" - she had a customer that refused to pay for the service they received. She can't sue him, so making him pay for the hotel cleaning bill makes sense tbh. Let's not make her the issue here - dude should have paid his bill.

    Philly Bobcat
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    45 years in hospitality... it really does take a special someone to put up with all that $hit! I know... these are reasons I drink! LOL!

    Ralph Watkins
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I worked EMS & we had to go to a local resort. Man's back gave out & could not get off the floor. We walked into an odd situation. Well known retired pro-football type turned sports announcer. He was wearing only a silky purple thong. In the room with him was a man about his same age. He was nearly dwarf size & seemed embarrassed. This was in the 1970s now mind you. We were trying to keep it low key but now we had an issue. Our gurney was too short to fit the guy on there. We had to slide the back board down which really hurt his back. So now he is moaning in pain, catching the attention of other guests. We get him to the elevator. Now he won't fit. He is too tall. Now we had to partially stand the stretcher up & the blankets slide off, exposing how he is dressed. More attention from guests. We had to take him down several flights of stairs to get him out of the building. Good thing for him nobody reported this to the news media.

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    #15

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Worked in a restaurant that was part of a hotel, so I guess this kind of counts. Had a sommelier (wine expert) who worked in our restaurant - 50's, couple of kids, divorced, living in a ski town for the past 15 years. One night a guest came in, and over the course of about 2 hours, ordered around $6,000 worth of wine (he bought 3 $2000 bottles, not totally unheard of in our fine dining restaurant, but not common either). Our sommelier sat down and drank all of it with him, getting absolutely hammered drunk, while running up a huge food tab (again, not uncommon for the som to have a glass of wine, but not three bottles). Overall bill was around $8000 with tip, and my manager was stoked on the big sale. About an hour later, he's flipping out - our som left with the guy to 'go get his credit card at the hotel' and never came back. Manager has one of our bussers track the som down. Turns out the guest was a disgraced exec who was in a massive amount of debt and couldn't pay the bill - when the som found out, he was too embarrassed to come back and face the music. Our manager fired him.

    StaleBiscuit13 , Jeff Siepman Report

    Tristan J
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    How broken is the world that 3 bottles of brushed grapes can cost $8000 and lose someone their job? Also, the American tipping system is insane - $2000 for bringing 3 bottles of wine? Or $2 if they'd ordered 3 $2 glasses instead. Get a grip

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I thought for a minute the guest had kidnapped the Som. What an anticlimactic ending

    Kenneth Brown
    Community Member
    2 years ago

    This comment is hidden. Click here to view.

    Lol this person could have just said wine expert instead of trying to flex. Plus I am pretty sure a sommelier specifically tastes and describes wines; not just an expert on them.

    Tina Smith
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    IDK why you got downvoted. That's exactly what a sommelier does. They work with the head chef on wine/food pairings, train staff on wine, etc. To be a certified sommelier requires training and certification. Pretty sure a sommelier doesn't (usually) get drunk with the patron though...lol

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    #16

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Oh lord, where do I begin... 1. One resort I worked for had a guest order ice cream from room service. I don't recall exactly what happened, but the guest was pissed about something with the order, and proceeded to deliberately dump the ice cream out of the bowl onto the floor and told the attendant it was his job to clean it up. When he went to get a towel from the cart, she blocked the door and told him he couldn't leave until he cleaned up the mess she made. Poor guy used the sleeve of his uniform shirt to do what he could. The following morning, the guest was "invited" to the resort manager's office where she was told that she was no longer welcome at the resort for the remainder of her stay and would not be welcomed back in the future under any circumstances. 2. Booked a group of high rollers from a well-known casino hotel in Vegas once. One evening they went into town for a night out. About an hour after arriving back to the resort, a group of ladies who could best be described as "entertainers" showed up at the security gate, claiming they were invited to "visit" the group. Turns out to be true, so they were allowed to stay. 3. A colleague was at the porte cochere late one evening, when a female guest came running up in nothing but a teddy, hysterical and bleeding copiously from a head wound. She got into a fight with her boyfriend who then threw her off a second floor balcony. 4. During a rehearsal dinner, the mother of the groom got into a fight with her husband. She was totally s**t-faced, and started to beat the poor guy with her high heel sandal. My friend was the conference services manager handling the event, and he literally had to carry her to a golf cart to go back to her room...and then carry her from the cart into the room, while her husband apologized profusely. 5. Finally, my personal favorite: we received a guest complaint about noise by one of our pools. Come to find out that a woman staying in a suite near the pool was locked out on her patio and was screaming/pounding on the sliding glass door. Rooms director and head of security go to the suite, and find a man sitting on the sofa calmly watching TV. The two of them had gotten into a fight and he deliberately locked her out on the patio. The best part though, was the final line on the Guest Incident Report: "Mr. and Mrs. X are celebrating their honeymoon and will be with us for 3 more nights."

    PrscheWdow , Timur Weber Report

    melissa Friesen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oh wow…. 🤣🤣🤣 idk whether to laugh or laugh harder

    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Naw... I think the Honeymoon is OVER!!!! LOL

    Niall Mac Iomera
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    He cleaned it up with his sleeve? Jesus, grow some balls

    Ken Beattie
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What's the poor guy going to do? Literally push the woman aside to get out? That's technically assault and he'd probably expect her to raise it with management and get him fired then charged by the police. Only other alternative is to stand in the room and keep saying No, and that wouldn't end well either. Probably made the best choice he could in a lousy situation. Good to hear the guest was ejected as a result.

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    #17

    Saturday night, downtown metropolitan area, big chain hotel. 22 year old me is MOD. Booked out for a little girl’s dance competition. Plainclothes officer flashes his badge, “we need to talk.” Oof. He proceeds to show me a Snapchat video clip of people waving around guns and various substance abuse, my hotel room as their backdrop. “We’ve been tracking these guys for weeks. We wanna get them here.” GM won’t answer phone. AGMs won’t answer theirs either. Too young to know how to say no to this kind of authority figure. Throw the plainclothes officer into a houseman uniform and give him a clipboard. Let him go on weed-sniffing duty to track down this perp’s room number. No luck. Reviewing security footage didn’t yield anything either, we allege a friend of perp’s booked the room. Officer sees the perp in the lobby. Asks me to get his attention to “say he won a drawing or something for a free hotel stay and get his room number.” Lol, I’m not doing that. An hour later perp walks up to me and explains he lost his wallet. Awesome! “What’s your name so I can verify the ID in the wallet it gets turned in? And what’s your room number? I’ll give you a call with any information.” Hand this over to plainclothes officer. His undercover name is Hash. He has a buddy cop with him now. They explain they’ll execute a SWAT raid shortly. Um. I didn’t agree to this? Too late to back out now I guess. Still no answer from the A/GMs. Assemble the staff and review active shooter protocols. Stay on site until SWAT arrives at 1am. Lead the SWAT raid up to the floor through the service elevator. No knock explosive round to the door. Smoke everywhere - the hotel chain has open air atriums with rooms lining it. Fire alarms going off. Children and mothers sobbing. No live gunfire though! Permanently lost the dance group for the Sales Team after that. :) Glad I don’t work in hotels anymore.

    snpacastermage Report

    that weird wallflower
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    ...what? I- What? I literally do not understand what they're trying to say. Can someone pls explain?

    Jamie Walker
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Gave up reading this, written so badly it made my mind spin.

    Ambry Petersen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would be pretty freaked out if I heard an explosion in any hotel I was staying at too.

    Jp@nda
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I am not condoning any illegal behavior here, but cops will do anything and everything, illegal or not, cause it's your word against theirs, to arrest you. They don't care if the charges will even stick, at long as they get to hunt someone down. They're as criminal as who they catch

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Cops are worse than any average criminal; they're spineless, racist, entitled twàts with mommy issues who hide behind a gun. Be a big wo/man and do ANYTHING without a gun....not possible.

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    Justin Thyme
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    He's explaining how special weapons and tactics teams (SWAT) make entry.

    Kali Chaos
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    So you didn't confirm by calling their offices of designation to simplify ask if officers by that name were available? If they were undercover and gave you a number, their fly by name would've been enough to flag a supervising officer...

    You Should Do Nothing with the Fence
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It would not have occurred to my 22 year-old self to make a call like you're suggesting.

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    #18

    My dad works at nice hotel. He’s head of maintenance. One early morning he got called in because there was a huge leak coming down into the lobby. They figured out which room was above the leak and go knock on the door. No one would answer so they open it but the chain thing is locked. They hear the shower on and yell if anyone is in there. Finally a guy comes over who had just been woken up from being passed out drunk, opens the door and he opens the bathroom door… his gf was passed out in the shower on top of the drain! They thought she was dead. Drunk/hungover guy starts freaking out. They have to call the cops and ambulance. Girl ended up being ok.. just super drunk. Anyway, the hotel immediately charges their credit card on file the max amount. It was like several thousand dollars in damage. They were obviously banned from ever staying at the hotel again.

    daisybluebird9 Report

    Niall Mac Iomera
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    How does that even happen? There wasn't a drain in the bathroom floor?

    Reece Aster
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In America it is not common for bathroom floors to have drains.

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    #19

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I have the most boring one in the thread: One night when I was a Doorman/Concierge, I had to bring up luggage to a guests room. I knock on the door and it's three guys and one girl in there. They have red solo cups and the big a*s bottle of grey goose. He asks me to join them and I politely decline, he is persistent but I stood firm. I'm trying to excuse myself and he digs in his pocket to tip me but only has 100 dollar bills. I say that's fine don't worry but he says no don't go anywhere. Then he opens up the room safe and grabs a handful of candy and gives it to me with a wink. I thank him and gtfo. In the elevator I got a closer look and realized it was a handful of jolly rancher candies with THC.

    ChubbyBidoof , Michael Fousert Report

    Luna Crow
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This is tame enough to tell grandma compared to most of these

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Dude gives bellman drugs as a tip...wild!

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    FabulousMari
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's what you call an upgrade! forget the grey goose! (also, don't take drugs from strangers kids! D.A.R.E.)

    Ambry Petersen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Here have drug candies and get mentally impaired at work. What a nice tip. (Good way to end up fired)

    foryouwhynot IB
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Turns out this is where the ‘two girls one cup’ idea came from and they filmed it the next day…

    Justin Thyme
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    U shoulda took the hundred.....

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    #20

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Cleaning rooms one summer, entered checkout guests bathroom and noticed rolled up towels on the floor, pretty common. I start picking them up, hidden underneath, pile of human s**t. I open the shower curtain as I begin to smell an over powering stench of s**t, I find at least 10 dumps in the shower, mixed with p**s. The toilet, clean as f**k. Doesn’t looked like it was even used. I quit that day.

    Letsbeguin , Jan Antonin Kolar Report

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    All of these stories of people playing with there own shít is easily PROOF that humans are obviously related to apes and monkeys.

    Thomas
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Or maybe that apes and monkeys have had enough time to watch us and copy...

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    Love the Whippets
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Any adult handling feces has got to be very disturbed.

    Tee Rat
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The maintenance guy at the apartment complex I lived in years ago stops me one day and tells me there was something I needed to see. I walk into this vacant apartment and the bathtub is filled to the top with cat litter and what I hoped was cat c**p. Still haven't figured out how the renters stayed clean but the apartment didn't stink.

    #21

    I worked the night shift at a hostel. I got fired because some drunk guests threw furniture off the rooftop terrace and it got stuck in the power-lines. The fire department had to come take it down. Luckily no one was hurt. Prior to the incident I'd warned the owner that this group was a bunch of rowdy jerks but she ignored me. [Worst] job I ever had.

    hungrylens Report

    QuanτumSpace2️⃣3️⃣4️⃣
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Why do I have the feeling that this took place in Florida?

    Spocks's Mom
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe. There aren't many hostels in the US, but there are some.

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    DAN COOK
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Why would they fire you over something you had no control over

    Hellsbunnies TV
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Yeah, I ran youth hostels for about 10 years. Sounds about right. Reminds me of two incidents. Had to kick people out as they were throwing unopened cans of beer out the window of their dorm, onto a busy central London street. Another I had to have the fire brigade round as a couple were in a private room and having an argument, she threw something at him, missed and smashed the window. Glass hanging out of the frame, onto the same bust street and I couldn't remove it of risk of it falling on people.

    Thomas
    Community Member
    2 years ago

    This comment has been deleted.

    Sergy Yeltsen
    Community Member
    2 years ago

    This comment is hidden. Click here to view.

    Tell us you work in the United States without telling us you work in the United States.

    Steffi Rose
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    🙄 Not really many hostels in the usa ..

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    #22

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I was a bellman at a hotel in my city during my college days. Occasionally we had conventions and what not and this particular one was centered around horses. I was helping this old lady (70s??) with her luggage and waiting on her. Before we got to the front desk, she asked to use the restroom in the back behind the front desk, but was not allowed. Front desk told her there was a bathroom down the hall. Honestly it wasn’t too far maybe a 20 second walk. She declined, checked in and we headed to the elevators. We get to the elevators, luckily it’s just her and I. She starts squirming when we get in the elevator saying… “oh god” “oh no” that sort of s**t. All the sudden I hear gurgles, farting / starting noises… not super loud but enough to get her embarrassed. She’s apologizing telling me to leave her stuff there and not worry about it. Let’s just say I didn’t get tipped and I was nice enough to just push her cart to her door.

    CREAMYcreamyWETT , Andrea Piacquadio Report

    Erica Knapp
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Thank you OP for letting her keep her dignity and taking her stuff to the door. My godmother suffers incontinence due to not having a gallbladder anymore and unfortunately this has happened to her in the past and not everyone is nice about it.

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Absolutely. This makes me sad for her, how embarrassing and humiliating; but the OP is a shining example of a beautiful human and displayed empathy instead of dehumanizing her and creating a TikTok.

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    Debby Keir
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Those who have problems like that are, in law, classed as disabled. If someone asks to use the nearest loo, then be kind. Why should someone ever have to explain THAT to anyone else.

    Ken Beattie
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    While I kinda agree with you, they directed her to a nearby loo and she chose to turn it down. I mean if you're afflicted to the point where you could be considered "disabled" then maybe don't turn it down? Personal accountability still needs to be a thing.

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    Heather Talma
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What did horses have to do with any of this?

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    #23

    Couple weird instances: Worked at a fancy hotel doing night audit. I watched a drunk guy fall down our nice lobby staircase. There are two separate sets of stairs from the second floor and the sets join about half way down. Drunk wedding guest managed to fall down the first half, make a turn, and tumble down the entire staircase. Around 3am an old man dressed in a suit coat, dress shirt, socks, and boxers comes down the elevator. He walks up to front desk looking confused and I just can’t understand anything he’s saying. I deduced that he was a guest for a wedding that took place in our ballroom and I started calling members of the wedding party. Somebody answered the phone then whisked down stairs to retrieve him. Poor guy had dementia and didn’t know where he was. Another time a young child of about 4 years old came down the elevator at night to the front desk looking lost and scared. There was a wedding and a work conference going on at the time at the time and things were crazy. People were getting drunk and wild at the bar and in the lobby and the downtown scene had a lot of foot traffic. The kid didn’t remember his mom’s last name, but I got his mom’s first name from him. I called up the room but no one was there! So I called the bar manager and asked him to help. He got the kid back up in the room. I looked up the mother online and found out she was a child development professor at our University of Iowa😬 -Gov. Terry Branstad was an a*****e. Chris Cattan was really weird as was Gary Busey.

    sayitlouder1 Report

    FabulousMari
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That's surprising. Gary Busey always seems so totally together and chill. /s

    Amberlie Mikelsen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Gary Busey is actually really weird if you catch him without a camera nearby, and it's only gotten worse since his stroke. His son Jake, on the other hand, is a genuinely nice guy (who sadly does a lot of apologizing for his father when they're out together).

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    #24

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests High strung cook had an argument with a-type bistro attendant. It just kept escalating to a pull-apart brawl when a kitchen knife got involved. The pair crashed through the swinging door and was rolling on the carpet when the regional manager just happened to be walking in. Cops were called, I think both got fired or arrested.

    The68Guns , Karolina Grabowska Report

    #25

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests I was working in a pretty fancy hotel, international guests. One morning I was walking down a hallway with a room attendant's trolley and a guest comes to me trying to explain something but we didn't speak the same language making it awkward.. so eventually he gestures me to come to his room, so we go and I follow him to the bathroom, I noticed the smell immediately while he points at his toilet and when I look there is just this massive turd there. He's still kinda talking to me in his language but I dont understand his point.. and finally he presses the button to flush, the toilet flushes, his turd leaves our company and he looks at me with such a weird proud expression. I just smiled put 2 thumbs up and left.

    Maciejk8 , Giorgio Trovato Report

    Edward Finger Hands
    Community Member
    2 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    This is stolen from a Jack Whitehall interview. https://m.youtube.com/watch?v=UIL9CiUDHp0 Edit: sp

    Eastendbird
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Yup, Jack Whitehall was my immediate thought too.

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    Passerby
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe it couldn't flush at first, so he tried to get someone to help, but when he tried to point out the problem, it miraculously solve itself, so he was relieved. That's my possible explanation.

    Sunny Day
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Shoulda brought his poop knife.

    Weasel Wise
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Similar guest-poop story: Friday night, I was working in a busy Mexican restaurant, and I overheard mutterings of toilet issues in the men's room. Someone took a poop so big and long, it couldn't flush. Manager went to the office, grabbed a wire coat hanger....take heed: giant, unflushable poos can be cut into manageable chunks with a wire coat hanger. You're welcome. My good deed is done for the day! 😂

    Luna Crow
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What is it with some guys, needing someone to witness a giant turd before they can flush it

    John Carr
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Maybe it was stuck. Some of the big ones can kinda weld themselves to the bowl and need multiple flushes to unweld them. A for some reason (probably theft), quite a few hotels I've stayed in don't provide toilet brushes.

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    #26

    I wasn’t working at the time but I had heard from multiple people I worked with that there was a wedding and all the guests including the bride and groom got drunk before the reception and later there was puke everywhere. In the hallways, in the lobby, by the restaurant, outside (on a hot day so it had baked onto the cement) and in the rooms. It sounded like a total nightmare.

    merrily333 Report

    Tricia Burcell
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Why spend all that money for a wedding only to spend a miserable night puking and you can’t even enjoy yourself? 🤔

    Kathryn Baylis
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You would be amazed how many people—-supposedly responsible adults—-totally lack self control, especially when it comes to, shall we say, substances. They tend to show their asses, sometimes literally, yet aren’t at all mortified about it, as any self-respecting adult would be.

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    Rebekah Jackson
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The couple and all their friends had met at Bulimics Anonymous lol

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    #27

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Had a housekeeping friend show me a mummified pair of brown tighty whities that were found in between the mattress and the box spring. They were super tough like fiberglass.

    natronmooretron , ebay Report

    John Carr
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Shows that hotel staff never move the mattress or flip it

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    #28

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests Worked in room cleaning once. Went into a room a german couple had checked out of that morning. There was p**s on almost everything. Up the walls on the floor on the nighstands, everywhere. There were also a few solid logs of s**t and a spray of diarrhea on the floor of the bathroom. They seemed like a normal middle aged couple.

    Minecraftfinn , Alexander Dummer Report

    Tricia Burcell
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What kind of sicko do you have to be to enjoy doing this kind of thing, relishing that someone else has to deal with your nastiness?!

    Nikki Sevven
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You literally could not pay me to urinate or defecate on the walls and floor.

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    Karen Philpott
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Hospitality staff should be very well conpensated for having to clean up after patrons. I mean into the hundreds if not thousands of dollars, dependant on the amount of excrement, etc that some less than animals leave behind.

    Rostit .
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    why is almost always the germans with their Scheiße fascinations.

    #29

    29 Hotel Workers Share Their Most Unforgettable Experiences With Guests A older gentlemen checked out a room and started to carry in his luggage, which was a bunch of camera equipment, Followed by a younger gentlemen, maybe low 20s , who looked like he was heavy into drugs. I'm just glad I did not have to clean that room, Poor kid though.

    TechnicalChipz , Isabella Mendes Report

    FlatEarf2.0
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'm confused anyone wanna give me an idea of what was about to happen? Specific details please

    Amberlie Mikelsen
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What it reads like to me is that the "photographer" is about to use the twenty-something as a "model" for a pron shoot...

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    Comedy Clumbers
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    No 911? (or whichever is the emergency number where the hotel was located.) This is an opportunity to stop a trafficker. And exactly how victims' lives have been saved in similar circumstances. Seriously. If the "maybe low 20s" was someone you loved wouldn't you hope a witness would do more than be relieved they didn't have to clean the room? Heavily drugged cannot consent. Done with my unsolicited public service message.

    foryouwhynot IB
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Most likely the adult-aged 20-something was there to get paid to support a drug habit. Doubt they were forced and unlikely to press charges even if they were ‘rescued’ and even more likely to have a rap, face further jail-time and might even had product on them…

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    Tricia Burcell
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Yikes, very dark situation. 😞

    FlatEarf2.0
    Community Member
    2 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I don't think dark is the way to think about that, I think not thinking about it at all is probably best

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