Tech Support People Are Sharing The Worst Horror Cases They’ve Seen While On The Job (35 New Pics)

I used to do this. I've seen some much worse ones. I was also in a tech group that I was the only girl on any of the 3 shifts, and I was the only one with networking experience. One night, we had a major switch go out that controlled like 32 areas of our operations. Calling in to our ops center, they told us it was going to be 3 hours for the closest tech to get to us. I said multiple times that I had handled the entire system architecture for the huge telecommunications company, so changing a switch was nbd. They still said nope, you're not authorized. I told my shift Lear that was also on the call that I didn't give a F, I was going to do it anyway. I wasn't going to make our customers wait 3+ hours when I could do it in less than 30 minutes. I told one of the other techs to go start unplugging the cables, but every cable I needed labeled, so I knew where it went back in. The other techs trusted me, so I ran to the back, grabbed a back up switch, flashed it with the network config, and had it racked in 20 minutes. It took me and the other tech less than 10 minutes to get everything plugged back in, and then another 10 minutes for testing before I changed the switch to live. My lead and the ops manager both went to bat for me, because I likely saved us from losing some big accounts, but I was still "punished" by having to clean up a bunch of the cabling mess and coming up with an faster inventory tracking system (they knew I loved doing it and I was a database wizard, and they were supposed to punish me somehow so they gave me tasks I loved). I miss that job sometimes.

Can confirm, the top photo is typical. I've found the best way to organize cabling while still being able to add/remove/move cables is to use velcro ties. Zip ties are what caused the mess in the first place. You can tell it was organized at one point until more and more cables needed to be added.

Apple!

Let's not leave AC adapters out or US contractors that refuse to follow building standards and install outlets upside-down forcing adapters to be used upside-down 🙄🙄

Google!

YES!!! A pet peeve of mine!

Thank you!

When it WAS a disaster until someone with a gift for organization entered into the equation

Yup, because the person cleaning up the cables didn't bother to label the plug groups on the switches.

Hahaha! yeah , zero gravity in that room would be really helpful

M. William Bell

M. William Bell

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Yeah, give them a break. There isn't a lot of space in a space shuttle!

There is a time for "we need this up today", but you should always try to get everything close to where it's permanent home will be

I always try to form one large bundle with the cables that has about six feet of slack that can be coiled underneath the cabinet. That way, the entire cabinet can move without having to disconnect anything.

Cockroaches will do the same thing! My son lives in New Orleans, where literally the entire city is infested, & they've lost small appliances & a laptop because the roaches like to crawl inside where it's warm, and chew on the plastic coating on the wires. We found a roach killer (Advion) that actually works & they don't have anywhere near the problem they used to.

*slides a ravine underneath*

Hahaha I literally can't laugh harder at this. Omg....

I've heard of that set-up! From what I recall, there were several places out in California that were set up like that.

To be fair, I've seen adults do worse to their laptops.

You'd think a 9 or 10 year old would have more respect for property though....this wasn't a 5 year old.

I get what you mean, but these past few years of regular lock down has meant children working with lap tops earlier.

This is also why I purchased the $25 laptop insurance for my children