Hi there! Welcome to the Bored Panda luxury hotel. Here’s your room key and a list of amenities we have to offer. A complimentary breakfast will be provided in the restaurant each morning between 7 and 9, and there's a gym on the third floor that’s available for all guests. Feel free to call the front desk if you have any questions, and enjoy your stay!
You might associate staying in a hotel with rest and relaxation if you only book them while you’re on vacation. But spending time in a hotel is an extremely different experience for the staff. Employees of luxury hotels have recently been spilling secrets on Reddit about what really goes on behind the scenes, so we've gathered some of their most unsettling stories below. Enjoy reading through these details that management might want to keep under wraps, and be sure to upvote the tales that will make you rethink your next stay in a hotel!
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Front desk knows all the call girls. We give them water on the way out and sometimes call them taxis. Management doesn’t like us doing it but escorts tip well.
A friend of mine has worked in hotel management for years and he's always said the better the hotel, the better call girls are treated and regular guests don't even know they are there.
My bf was once on a business trip in a very fancy hotel in Manila and I joined him for a week. On the first night I've noticed there were call girls frequently using bar, I even chatted with one of them and she gave me travelling tips :) my bf said he also noticed them. And the next day he said proudly "This one lady has been here everyday for 3 weeks and she kept asking me for light every day so I showed her where free matches are!" my sweet thing didn't connect the dots and was unaware that it was in fact a call girl asking him for light every day...
I worked heavy construction all over the world. And my crews and I have stayed at a few hotels we at fist did not know housed pimps and their girls. Was interesting to say the least.
Don't understand why management are snippy, it's better than dealing or embezzlement
I only work as a housekeeper at a regular 4 star Hotel, but probably about 25% of people either bleed or leave s**t stains on the beds. It's truly atrocious how disgusting people are, especially when they know someone else is cleaning it up. Even the wealthier guests. And the best tippers are the cleanest people. If someone fully s**t on the bed and used towels to wipe, left cum on the shower door, drank heavily and puked on the carpet in multiple places, and clogged the toilet, that person will not tip at all. But the person who barely used the full bed and didn't use the shower at all and was super clean and polite, now that's a good tipper.
Many of these things: yes, absolutely disgusting. But it's only been since the moon cup is out that I have a way to get at least 4 hours of uninterrupted sleep without bleeding through on my period. There are many of us. That is NOT intentional. We are embarrassed by that too. I don't even own bedding without blood stains, as it just is that bad. I just cannot set an alarm every two hours when trying to get some rest while bleeding half to death (I lose more than is considered healthy as a blood donation).
I agree that people aren't always at fault for leaving blood stains behind. Last year I apparently scratched the scab off a sore place in my sleep and got a blood stain on the pillow case. I reported it, and offered to pay for the pillow case, but was told not to worry about it.
Load More Replies...Blood- not someone’s fault, they probably can’t help it. The other stains, well that’s definitely their fault
I thought I was weird to do that, I'm glad I'm not alone. I just imagine them going through their day, they come to the room I have left and think, phew one less thing for me to do.
Load More Replies...I tip well, but only for one day's work as I leave the "do not disturb" sign on the door for my entire stay except the day I leave. I don't need someone to make a bed everyday when it's going to messed up again in 16 hours.
It's a little disheartening when you arrive at the point in life when your sphincter can no longer be counted on as a trusted friend.
Load More Replies...Genuine question if you accidentally get blood on the sheets, think monthly feminine problems. What should you do to be nice to the hotel staff. I haven't had that happen yet but like I only really have enough cash for an average tip. Plus it's not like I can wash the sheets. Should I try to get the blood out in the sink?
When I used to take long road trips, I brought my own pillow and blanket. I removed the bedspread and folded it on the chair, also where I put the hotel pillow. I stripped the bed and left the used sheets folded on the bed. Yes, I took the shampoo and lotion, but I also tipped the housekeepers. They have a difficult job so why not make it a little better?
My buddy was a dive instructor at a luxury resort on an island.
One of the guests had a heart attack on the diving excursion(before he got off the boat).
The nearest Doctor couldn’t come for 24hrs, so they put the corpse in a guest room and cranked up the aircon.
Of course reception gave the key to the corpse room to a newly arrived honeymooning couple. They were greeted by the star of weekend at Bernies
Edit for clarity: Dr was to sign off death, do formalities not to save life.
Mauritius in the early 1990s.
"Walter, when you said it was dead at this hotel this weekend I wasn't expecting you were being LITERAL. You had better have a backup room somewhere."
"Excuse me Sir, your in our room". Walks over and touches the corpse..... "HE'S DEAD!"
Load More Replies...My wife and I use to dabble into Swinging and went to a Hotel take over at a small place in Dominican Republic. It was a mixed crowd age wise but we were awaken by a woman screaming. She had been some were else that night, and came back to her bungalow and found her husband dead. The staff were great on getting things done, but it took until the next day to move the body and her back to the USA. . In the mean time the local Police hung out enjoying the view(nude beach), which was tolerable, but the widow insisted on staying a the beach bar and getting drunk and wailing about how she wasnt there. Sad.
Was in Plaisance hotel in Mauritius - French owned island. French were very arrogant. we Brits had a lot of fun with them.
When I worked at a nice hotel, the 'affair [code of conduct]' was brought up in training. Never mention a person being a regular and don’t mention anything about their partner or the fact it’s a different partner. That became a rule after some valet basically kickstarted a very nasty divorce with a wealthy guest.
True. But I'm guessing that a sufficiently wealthy and powerful them could cause trouble for the hotel.
Load More Replies...That's actually very common. I was told the same thing, basically always act like it's the first time you see anyone.
When I worked in a very small high end jewelry store in Seattle and the first day I started I discussed mailing postcards as thanks and promotions, but that was quickly nixed as it was an open secret that the clientele often did not buy jewelry for spouses. Learned a lot about jewelry, though. Fun job.
This. You're a hotel, not the morals police. You sell rooms. As long as no laws are broken and everyone's a consenting adult it's none of your business.
That happened at the hotel where I worked. Except it was with 2 staff members. Everyone knew they were having an affair. Even the staff in the kitchen who didn't speak English knew. Except their spouses apparently didn't know. Until one weekend when the woman was supposed to be out of town, but she was actually in a room at our hotel with the guy. (The guy happened to be my boss - he had a wife and 2 little kids) The woman's husband somehow got wind of it and showed up at the hotel. He told the front desk he was joining his wife and they stupidly gave him an extra key to the room. (Which was totally against protocol) The husband caught them and all hell broke loose. I'm surprised it didn't happen sooner - they were not subtle at all!
Just because someone has multiple sexual partners, it doesn't mean that they're cheating on any of them.
Ppl here are very mad at the cheater but these businesses choose $$ rather than call them out.
The business didn't make any promises to the cheater's spouse. Where I live, if a business gave out personal information to another party (without the consent of the person), then they would be breaking the law. It wouldn't matter how much an employee wanted to call out the cheater, if they did, they would be fired, and the business fined.
Load More Replies...I had this at a pub I managed, a guy was in with his GF they were all over each other, few weeks later he's back with his Wife.
My brother worked in an upscale hotel in Southern California. A morbidly obese guest sat on the toilet in his room, shattered it, got his femoral artery slashed by a chunk of broken toilet, bled to death, and flooded his room when the water line ruptured. My brother found out about it from the maintenance guy who found the body. Management made sure no other guest ever knew, including the guests in the room below the death scene who called for maintenance because water was running down their wall.
My brother worked in an upscale hotel in Southern California. A morbidly obese guest sat on the toilet in his room, shattered it, got his femoral artery slashed by a chunk of broken toilet, bled to death, and flooded his room when the water line ruptured. My brother found out about it from the maintenance guy who found the body. Management made sure no other guest ever knew, including the guests in the room below the death scene who called for maintenance because water was running down their wall.
Load More Replies...Something similar happened to a guy I knew who was at a college football game. He was heavy, toilet shattered. He didn't bleed out, though. Sliced his buttcheeks pretty good and he had the pleasure of being hauled out of the stadium a*s-up in front of a crowd of 50k people.
That does not surprise me, had to break up an old one and the shards are sharper than knives. Just insanely easy to cut yourself on them. It does however surprise me that he managed to break the toilet in the first place, porcelain is incredibly strong unless it's hit.
At least the downstairs people didn't have water and blood running down the wall.
Sounds like it had to have had blood running down because the femoral artery, hopefully it spread out and looked brown so people thought it was sewage. Easier to accept crappy water from broken pipe than blood from a dead guy.
Load More Replies...What a story to tell the other spirits in the afterlife. "So, how'd you go?"...🤭
I weighed only 62kg when a toilet shattered under me in Munich. Was in a restaurant. Water gushed out the door. I almost fell into the shards. Later I read about Catharine the Great, her loo adventure, and counted my blessings. I guess this is more common than people realize.
I worked in room service at a very chic hotel in Miami. One guest requested that a specific waitresses (not a room service worker) always deliver him food. Not exactly sure what went on in there, but he tipped her with a big bag of weed each time. Which she would promptly bring back to share with the room service staff. Calvin Klein brought his own food because he was on a special diet. He was an a*****e about it too. I can confirm that the concierge will get you WHATEVER you want: women, d***s, Cuban cigars, guest listed at clubs... On the opposite end of the spectrum, I worked at a nice but older resort--one step above a cheap motel. A local hooker stole all the furniture from one of our rooms. It was old crappy wicker furniture. We had a local couple, who were staying with us to avoid being served for a lawsuit. We weren't allowed to say that they were staying there. The police eventually showed up for them. There were several times when guests would come to the front desk claiming the maids had stolen something from their room. They would be irate, demanding we call the police. Every. Single. Time. They found the item either in their luggage or car, or their travel companions had moved/packed the item. One gentleman claimed that he forgot his very expensive camera in his room. My manager pulled up video that showed him packing up his car, placing the camera on top of the car and driving off without realizing it.
A family member used to work at Opryland Hotel in Nashville. Yes, it's super fancy. For about a year, they had a phantom pooper. As in, random dumps left in random places. It was always in corners where security cameras didn't reach. They figured it was an employee, and had some ideas, but never knew who it was, until someone left and it stopped. This was about 20 years ago.
LITTTERALLY I've seen it soooooo many times.
Load More Replies...There was this guy in a suburb I used to live in called the Poo Jogger. He'd go for his morning jog, take a s**t on some unlucky neighbour's lawn, and keep jogging.
I thought that, but I don't know how available it was 20 or so years ago
Load More Replies...Doesn't prove a thing, could be the psychopath trying to pin it on someone else
Had one in the Navy. There was a monthly pool as to where. Naval Hospital Bremerton
Did there happen to be a person who won every time?
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Porn shoots. And you know those carpets and upholstery ain’t getting cleaned.
It depends on who is doing the shoot. In the late 90's I did nude modelling and the occasional p*rn shoot (photo, not video). One of the p*rn shoots I did was in a London hotel for a now defunct top-shelf gay magazine. When we did the shoot, the magazine supplied all of the props used including all the soft furnishings used and all of the bedding. They actually hired three adjacent rooms and used one for the shoot, one for the models doing the shoot and one for storing all the stuff they brought to do the shoot and all the stuff they took out of the room. They also had the shoot room thoroughly cleaned afterwards. Professional shoots are always done like this and the hotel, staff and guests are always treated very respectfully. On the opposite end of this you have "amateur shoots" which often end up with the hotel room looking and smelling like a teenage boy's bedroom.
I used to work as a freelance bartender and hotels were always the worst run situation I would end up in. Here are some examples from a really nice looking hotel in an old monastery. The beer lines had never been cleaned, like literally never. I asked where the equipment was to do it and no-one could tell me. I eventually found it dusty in a closet in the cellar. The breakfast buffet leftovers were usually reheated and given to the staff, but sometimes became the following day's breakfast buffet. The chefs were just s**t faced pretty much every day. The worst I saw though was the wine put out on tables at a wedding. They married them up, recapped them, and put them back in the cellar. Not even the same wine getting poured into bottles. Guests had drank straight from them and everyone had seen, and no-one had an issue with this. In my country this is actually illegal, it's called diverting waste. This was the final straw for me in this particular venue. I told the manager that I didn't give a s**t what he did after my time there ended but there was no f*****g way I was letting that wine be resold. He tried to tell me that it was perfectly legal, I cut him off and told him that it wasn't, it doesn't matter either way, it's disgusting and immoral, and if I find a single bottle of that wine in the stores I'm walking out. Luckily when you're freelance bartending somewhere you're there because they desperately need you, so threatening to leave works really well.
"Ms Pinot Noir, do you take Mr Cabernet Sauvignon to be your lawfully wedded husband?"
Load More Replies...Thanks to the OP for actually caring about the public's health ... we need more bar staff like you!
About right. I was a freelance Chef for many years, mostly at senior / management level and I can attest to many, many Chefs, including me, were either stoned or shitfaced most days - i did a 10 day stint once which involved several major functions, 3 weddings and hundreds of dishes put through 3 restaurants and I have absolutely no recollection of any of those 10 days the only reminders being the thank you letters received from the weddings and heads of the functions. Another time, we ran out of Port for a Freemasons convention and 'manufactured ' some by mixing the cheapest red wine we had with the cheapest cream Sherry we could find (40 /60 % mix if you're interested), went down very well (Port, btw is always served with the Cheese course at Masonic do's). Far to many other nutty stories, I must write a book !!
When I worked at a luxury hotel we had a free cafeteria where they would make sandwiches/cook burgers etc. for you. But the best time to go was right after the buffet restaurant closed because they would put out all the leftover food for us. I still dream about that Caesar salad. :)
Most GOOD cooks I know are in the best case, nut jobs, worst case full blown psychos with different levels of addictions, rage and bat craziness in between. The reliable normal ones do bland food.
Just wondering. I've seen a lot of posts about chefs in high dollar places always being drunk or high. Is this common in the industry?
Don't know abut now, but certainly when I worked in high end restaurants / hotels back in the 80's and 90's, many, many of us were effectively high functioning alchoholics / druggies and could turn out top notch food pretty much all of the time. There were instances where one or two were so far out of it that we had to send them to the staff room or home to sober up, but the majority just worked through it .... Stress and long hours were not our friends, which is why so many took substances to numb the panic or give us enough energy to do the job to the required standard ..... Bloody nuts.
Load More Replies...Fancy restaurant in very Italian North End in Boston would mix red and white wine when someone ordered a glass of rose.
Good thank you for standing up for at least the health codes. Not saying you did bad just saying their disgusting.
I worked in golf resorts for a while, dealt with elite 1% a**hats for many years. I’m not going to give anyone a playbook at stealing identities, but billionaires are notoriously careless with their bank information. In a hotel, there are times where you need a credit card authorization form, faxed. It’s a major security risk to send it through any other electronic way. But these one percenters see all that as an inconvenience. They will be like “listen, I don’t give a s**t, I don’t care about your policy, you’re going to take my info however *I* give it to you.” Remember when Mark Zuckerberg was burned for having a password “dadada”? This is exactly what some of these wealthy people do.
When PIN usage with your card was in it's infancy, many, many years ago, the first time I was asked "Do you know your PIN" I proudly blurted it out loud as I was so pleased I remembered it. Assistant looked at me like I was an imbecile and said " No enter it in the machine"
I suspect we have all been looked at like an imbecile at some point in our lives.
Load More Replies...Years ago I worked in a really exclusive members club. I was really surprised at how some of the uber wealthy members were so accommodating and honestly a pleasure to deal with. I found it was the members that weren't quite as wealthy (still wealthier than I can dream of lol) these were the guys that were so rude, the "do you know who I am" kind and just so entitled.
My ex made ALOT of money, I used to be horrified with how often he openly told people his pin when at resturants or shops.
A tip for secure passwords credit to John Snowden: Don't think passWORDS, think password phrases. Like: MargaretThatcherIs100%Sexy. No one will ever guess that <-- Credit to John Oliver. (HBO) 🤣 So when you log on your facebook use aomwthing like: I<3myFRIEND, clothing store: I'mHOTasF@ck, book store: iAM75%owl. And so on. It makes remembering different passwords easier and not reusing the same password on all your sites make you more safe on the internet...
Can someone please confirm a longstanding query for me... is the term meant to be read as "a*s-hats" or "a*s-shats"? Thank you
We had valet service at our hotel, and due to huge amounts of theft and breakins by bums in our lots we had to go thru guests cars and take everything of value out to hid stuff in our conference room, then put it all back in before we brought their car around.
Was ridiculous. *and* we had to keep it under wraps.
Why not just improve security in your parking lot instead of all that messing around?
because that would require spending money, and the c-suite don't ever want to do that.
Load More Replies...That's an invasion of privacy, and what happens if somone left their meds in their car but can't find them because you cleared them out.
It would have taken them hours to empty my car. It’s not messy but I keep a lot of stuff packed in it just in case we - go camping, take a drive, get caught needing to overnight, sun came out (PNW), decided to hit the beach and etc
Me too. If i ever get caught in a mountain pass because of snow, i could last weeks.
Load More Replies...The criminal element among the homeless ARE bums.
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Bed Bugs: Larger hotels have better insurance to compensate for bedbugs. We wont say their name but we will hand you over to human resources who files a claim and start a compensation package. As for when it happens it can cost us between 2500 and 5k to clear a room of them and we treat the rooms on each side of the infected.
Paris has been having a really bad bedbug problem since last year, and they’re hosting this year’s Olympics!
91% alcohol does great dead in 3 seconds. Watched one squirm until dèàd. We wouldn't want to say we unalived bugs.
These things terrify me. The idea of things crawling on me and biting me. I've OCD and fixation tendencies and this really took so much out of me when France had that outbreak last year
I work in a Vegas casino and I’ve seen, on multiple occasions, luggage down at the trash dock. I mean luggage with airport tags still attached that look like they’re in use. Could draw a couple conclusions. Are people buying new luggage here? Not likely. We sell it, but these are newer bags I’m seeing. The much more likely scenario is these people are either no longer here or no longer alive. Deaths happen here and you’ll never hear about them. Trafficking is the darker thought for me. Plenty of beautiful young women here being way too loose with their own safety. —no one is blaming the women. But getting blackout drunk and wandering off into Naked City or down Flamingo rd at 2am is disregarding your own safety.
"Blaming the victim" is different than pointing out "play stupid games, win stupid prizes"
Yeah. People could just be running without paying and leaving the luggage behind.
Load More Replies...Have never done that. Everyone say something. Hotels try to look out for guests especially women.
No one is saying YOU went down flamingo road at 2am drunk. Hakuna your tatas
Load More Replies...This post is false speculation. The most likely reason is people bought new bags, typically because the previous one broke or they needed a larger bag. There are countless stores selling luggage on the strip for this reason. Abandoned bags would go to hotel's lost and found before being thrown to trash. If a room appeared abandoned, the hotel would contact authorities. This OP may work at the casino, but that doesn't mean they work/understand the hotel side of the business. The OP mentions that the luggage is sold, but they should be more clear that it's some random individual taking it from the trash and selling it, not the hotel selling it. Having the airport tags still attached means absolutely nothing. Many people don't bother removing those tags until the next time they are going to the airport again. I've kept tags on bags for years. Lastly, jumping to trafficking or death conspiracy as the cause is insane. If you're going the crime route, theft or d***s would be a much smaller leap.
it would be a different response specifically because woman do have to worry about being rape or abducted etc. (Not that those things don't happen to men as well) But, there is a biological truth, on average women are smaller and weaker than men and, therefore are more vulnerable. That is a reality, not victim blaming.
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I worked cooking at an ultra exclusive resort in Utah ($3k-$12k/night)
Nothing that exciting happened in my year there. I found a bottle in the tallboy (large fridge) labeled 'Kristen Belle's Breastmilk. DO NOT USE'
Most celebrities were nice, except for David Beckham. He specifically requested no staff members make eye contact with him
I had put in my 2 weeks, and was really drunk on a day off, and made a post on FB about how Gordon Ramsay was coming and I hoped he wasn't filming Kitchen Nightmares with us. I was fired within 24 hrs, lol. I did get to cook fish tacos for him and his family though, and I heard he complimented the dinner kitchen crew directly (partially open kitchen), which is cool.
I mean, I am all for giving celebs their privacy and stuff. But requesting no employees look him in the eye? That reeks off "You plebs are too beneath me to deserve looking at me directly." F*ck him.
When Miranda Lambert played the LJVM in Winston-Salem she made all the back stage security staff turn around and face the wall when she entered. I didn't have much respect for her before that but what I did have was gone after that. Source: I work for the company who did security for that event.
Load More Replies...Did some work for the Beckhams when he was still playing at Man Utd, he had bought an Aston Martin DB7 from our dealership (number plate V12 DBY and the Y was adjusted to look like a 7 thus making it V12 DB7 matching his shirt number and the car) and we made them a matching Recaro baby seat with Brooklyn embroidered into it. I delivered and fitted for them, she made a proper mug of tea and he was a decent bloke, both happy to chat. I saw them probably 10-15 times after that and they were always chatty and polite.
I would look all celebrities in the eyes, sustained and intense. Get bent. "DoNt LoOk Me In ThE eYeS"
As a music student I worked in event mgt for classical concerts. The last concerts of pianist Svjatislav Richter his assistent instructed me to "not talk to him". But he said "Svjatislav does these concerts to enjoy every moment, and gets in a specific mood. Especially after the concert. It would disturb him, if someone starts talking to him.". Honestly, I got it. Mind you, bring the artist from his room on stage also means you share an elevator, so looking at each other is nearly unavoidable. But no problem. After the concert, there was a happy twinkle in his eyes. For whatever reason, that made me happy. The concert itself was masterful, as to be expected from a legend.
I can understand that — he had to get his game on and also was probably drained afterwards. But for a person on vacay to instruct people to not look him in the eyes is ridiculous IMO.
Load More Replies...I want to know what would happen if someone did look him right in the eye.
Maybe he’s a basilisk and you would die
Load More Replies...We have a secret way in from the parking garage that leads to the executive offices. It’s uh. For prostitutes.
How do they know it’s there? Is there a sign or do all hotels have them?
My wife claims that the amount of people who s**t in the shower far exceeds however many people you think s**t in a shower
Edit: 1000 people have commented waffle stomp. You do not have to comment waffle stomp. Please stop giving me notifications.
"waffle stomp"?!? Do I really want to know, or do I keep what little innocence I have left intact...
If you want to keep that little innocence stop reading my comment NOW! - OK, you asked for it: Urban Dictionary, "Waffle stomp - The act of pressing one's feces through a slotted shower drain cover after douching one's a**s in the shower in preparation for engaging in a**l sex". [censorship "**" are BP's]
Load More Replies...They're still OK. Just go easy on the chocolate sauce.
Load More Replies...This doesn't surprise me at all. I have two relatives who've worked in women's clothing retail stores. People sh*t in the changing rooms.
Jesus f**k what the hell is- actually no. Don’t tell me. I don’t want to know.
Most modern western drains mix shower and WC water, But this is changing because shower/wash water is easier to recycle then WC water....
That’s not true, at least where I live. My mum works in the wastewater commission and… yeah it’s gross. Even ignoring the extra nasty stuff people do there’s always going to be hair and soap and stuff, and that’s a b***h to clean.
Load More Replies...This is also true of hospital bathrooms - all nurses are experts at the waffle stomp!!
I'd be more forgiving at a hospital. I can imagine someone not being able to get out of the shower in time or having any condition that makes them... well, whatever.
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My cousin worked in Vegas at a few major resorts from 2008 to 2015. He said that for most of them, the staff was the best people to ask where to get drugs from as they were the ones around the most. He said not to ask directly, but if you have a bellboy bring up something, ask them or ask room service. They usually can sell directly or know who's holding in the hotel.
A bellboy in Vegas helped me find the best tattoo parlor. We asked him because he had some cool tattoos. And no I wasn't drunk - I was planning to get the tattoo while I was there anyway. :)
I used to work at a high-end lodge that hosted holiday parties/fancy dinners for software giants, and one exec peed ALL OVER a room. It was $13,000 in damage. We regularly had rich guys pull up in their Lamborghinis with a sex-worker. My favorite was the couple we had to essentially evict from their room due to smell and noise complaints. When we got in, there were dozens of designer shoe boxes and coke residue everywhere. The woman left with her foot hanging out the window as they drove away — wealthy people are weird.
All people are weird, it's just wealthy people don't have to try and hide it because they rarely suffer consequences so why bother.
Wealthy people are poor people. No life goals, no restrictions, no direction. IMO that's what f**ks most up.
One thing management definitely wouldn't want guests to know is how sometimes housekeeping cuts corners if they are running behind. If you're staying just one night and your sheets look and smell clean enough, they might not actually get washed. That's right, management sometimes instructs housekeeping to skip the wash if it seems unnecessary. So, that 'fresh' bedding you're snuggling into? It might have been slept in by the previous guest. Sweet dreams!
Source: Former luxury hotel employee bf.
I think we all need to strip the bed before we leave, for each-other's sake. Just pull it all off and pile it on the bed, then they may as well put out fresh bedding from the neatly folded stuff, rather than untangle what you pulled off.
Or, leave one of these: K4iMAyG-66...3-jpeg.jpg
I'm not buying this one. Maybe I'm the only one, but when I wake up in the morning the bottom sheet is always creased and wrinkled where I was lying. It would be hard to overlook that.
Yepp! Ironed sheets / linnen wrinkle easily. At least in the countries where individually wrapped duvets are common you can't get away with not changing the bedding. But it may be different if you have one big thick blanket over the bed like in Italy or the US.
Load More Replies...I always stay at the Youth Hostel because it's all I can afford, and one of the rules is you gotta strip the bed on the last day and put the sheets and towels in the laundry trolley at Reception.
Trick I picked up from Gordan Ramsey's Hotel Nightmares: Bring a light sleeping bag.
so the guests that stain their sheets (post further up) are actually doing a favor for the next guests by forcing new sheets to be used?
I used to travel a lot when I was working as an auditor at a bank. My coworker would bring an entire set of sheets and pillow cases and change the bedding in every hotel. Seemed like over kill then .... Now after reading this, I don't know.
A well-known luxury hotel and resort chain keeps a database of you. They get pictures from the internet and basically 'stalk you' to create a profile. They put what you ordered to eat, how many towels you needed, what drink you liked, your kids' names and birthdays, addresses, and phone numbers. Everyone working in the hotel has access to this database and can see your information. It's not all good stuff, either. We know 'you were an a**hole to Jen' while you were staying in London. The one I was at had to remove cameras in the lobby because big wig guys would bring their mistresses and no evidence was allowed to be recorded.
If it's all info they have posted on the internet, it's not. A hotel finding it is the least of your worries if you're that careless.
Load More Replies...That's nothing, I worked with a chap once who'd been Head Concierge at a very well known, very high end Hotel in London, who kept a little black book (this is before computers / internet etc) with all of the clients likes / dislikes, pecadillos, favourite call girls (who he all knew ), where they like to eat and what their favourite dishes were, what type of shows / films they liked to see etc ...... He served everyone from royalty to wealthy businessmen. Angelo retired aged 55 to his estate in Italy and never had to worry about money, even though he never earned a huge amount when working. Met him many years later, he was happy and confided that he'd always kept several copies of his little book. Good man, sadly no longer with us.
Brexit, right. In the EU this would be twenty different colors of illegal.
I saw something resently about hotel concierges special club - it would need outstanding guest service to be able to join, and you'd have a special pin/emblem you could wear. Part of the outstanding guest service would be to know everything about a guest, their personal preferences etc, so you can cater to their wishes as best as possible. So yes, they do make profiles.
There is this hotel near the Seatac airport. people will rent rooms on the back side top floors and then suicide off the balcony. Yeh they are not going to run that in the news. Not often, but when it happens no one knows.
It is a deliberate decision of many journalists/newspapers/TV stations etc not to cover suicides as not to trigger/incite people. Exception are very unusual situations, and in that case they always at contact information for help lines.
I feel so bad that I laughed at this. Imma go pray away my sins.
Load More Replies...I know this is not the actual picture, but last I was there Seatac airport isn't near the shore like that, not are there a lot of palm trees there.
That's what made me laugh. We're the land of Pine Trees...not Palm Trees lol
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Some luxury hotels that cater to sports teams have standing agreements that no room service is allowed after the team departs, otherwise, the girls the athletes brought back the night before will rack up huge bills the team has to pay (Edited for clarity)
They're still staying at the hotel, they are just leaving for the day or a couple of hours etc...
Load More Replies...My story's quite tame compared to most of the ones here. When I was in college in the early 1990s, I was a banquet server at a semi-high end place, and there was a couple who stayed in a room for several days and ordered room service for all their meals, including at least one bottle of Dom Perignon champagne, which at that time was $150 plus tip. They were otherwise unremarkable except for one thing: When they checked out, they paid their bill entirely in quarters, which they brought to the lobby in canvas bags. We guessed they most likely owned a car wash, or a laundromat.
Reminds me of the last two lines of an old joke. "Who gave you a quarter?" "All of them did."
Human trafficking became so bad that the company gave us training on looking out for it. There is policy in place to knowingly cause you issue and pacify you (ex: routine elevator maintenance during a busy period because the tech travels around and it is now or 3 weeks from now. The elevator did not "have unforseen issues") Professionals are the worst guests for partying and puking everywhere and pissing in halls and breaking things and f*****g in public areas... lawyers, doctors, teachers. In that order. Whenever they had conventions, extra staff were on the next day for dealing with damage. EDIT: I forgot to add overbooking as an example of d**king with people. We assumed not everyone would show on a 100% occupancy night and booked more than we could hold. The rare time we did have everyone show, "heres free stuff and a ride to x hotel". We even had friendly agreements with neighbouring competition to let each other know when we could take each others overbookings.
Right? I feel like the first story was missing some details
Load More Replies...I worked in fancy hotels for over a decade some corporate owned, private owned and indian owned. Just about anything you can imagine happens. I was in a group of managers of different properties who would meet weekly for drinks and we would share " well you wouldn't believe this s**t" stories. We had a saying, "don't ever say I have seen it all or what's the worst that can happen". But to be specific, fires, death, robbery, prostitution, sex in every nook and cranny, drunk people doing stupid s**t, "important people" doing stupid s**t and thinking their clout can make it go away. However, the best ones are really the most un-wild and just mechanical failures. Things like fire systems going off , a boiler busting and water raining down an elevator all the way to the lobby. Scissor lifts falling through the floor because the dirt washed out under the foundation concreate. If you really want to get a daily dose of what it's like front of house ppl have a sub called r/TalesFromTheFrontDesk/ Probably the most scarry thing is really just the turn over rate. The owners/ corporate overloards are always trying to save a buck anywhere they can. And it's a shark filed world. I have seen so many times were they would fire the managers of departments who were loyal and hard working just to save 2k a year promoting someone who barely knew what to do. We ask the employees to deal with the unexpected all the time and never reward them and it's just a game of how long will they put up with this s**t vs do they believe they can do better vs will someone do it for less pay without them realizing it.
Having worked in the casino industry, one of my fellow slot managers used to be a hotel manager at the Rio in Las Vegas. He had a couple try to book a room but the hotel was completely sold out. Shortly after he got a call from housekeeping that an older couple was found unresponsive and most likely deceased in their room. They called the police, and the authorities removed the bodies. Not long after, housekeeping cleaned the room. Seeing that the earlier couple was nearby, the manager called them over and offered them the room. They were ecstatic and took it not knowing what had just occurred. The manager gave them a discount on the bill
I don't see a problem there? The room was cleaned, what else should they do? They want tear down walls or burn the building down bc someone died. If you are afraid of ghosts, I guess there are not a lot places on earth left where no one died ever.
Not a problem if they were sure of the cause of death.
Load More Replies...This has to be fake. A couple died in the SAME room at the SAME time and police didn’t investigate the room and situation? It would’ve been carbon monoxide, food poisoning, murder, or a double-suicide or something. No two people coincidentally die together at the same time from old age. So there would’ve been an investigation.
Agree. Plus, wouldn't a biohazard crew need to clean the room before it would be fit to stay in?
Load More Replies...I thought it would say the people were investigated for murder The literal version of "Do I have to kill someone to get a room in this place?!?"
"MOST LIKELY"?!?!?!?!? If you're not sure the police shouldn't be your first call.
People die. What of it? Any hospital bed you’ll ever lie on has 100% had multiple people die in it.
It’s expected that people die in a hospital. It is NOT expected that TWO people die in a hotel at the SAME TIME. It would even be less likely to just rent out the room hours later because they would surely want to know the cause. Even if a bottle of hills was in plain sight, and it looked like the couple committed a suicide together, I seriously doubt the police would just release the room back to the hotel at that point.
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We know criminal enterprises have funded casinos in the past. I worked at Revel Casino (Ocean Casino Resort) in Atlantic City before and after its opening. One thing they kept mentioning in our onboarding was that the triads (a Chinese transnational organized crime syndicate) were funding the casino. I thought it was super strange that these execs were just openly telling this to brand-new hires.
I find that hard to believe. Usually not even a lot of management are openly aware of this. Sounds like they were just trying to scare new staff to "behave"
Was a dealer for 5 years in the early 2000s. Can 100% confirm that crime bosses do business with casinos.
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We over book rooms just like a flight over books seats. If your method of payment isn't authorizing enough money for what you have been spending we'll have the valet give your keys to the front desk and we'll lock you out of the room until you get a new method of payment.
Even if many people don’t show up, I still don’t think it’s ethical to overbook things.
At least hotels are 100% apologetic about it. Airlines tell you it’s their right to do so & act like you’re the unreasonable one for being upset about it 🙄
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During housekeeping, hotels use different-colored cloths to wipe your drinking glasses, cutlery, toilets, and sinks to avoid contamination. They just don't bother separating these cloths after wiping and moving to the next room.
Used to work that job and we used a new one for every room, actually every wipe with a new part of the cloth, never rinse.just directly into the hamper. Da es water, detergent and Energy too, because your washer is much more efficient.
I do the same at home now, very convinient and never ever dirty rags anywhere :) No need for single use wipes etc
Load More Replies...I worked for The Maids, the company with the little yellow cars with team cleaners. They were all trained that cleaning cloths have 8 sides. Fold it into quarters use one side, turn over use the other side etc. The same cloth that was used in your bathroom was used in your kitchen, just a different side... They were only allowed so many cloths per house and if they used too many
That's how I use my cloths. But not between bathroom and kitchen.
Load More Replies...When I travel, I just assume everything is dirty and comtminated, makes things easier..
I worked for a cleaning company quite a few years ago cleaning a doctors office. Had to use different color cloths to clean different things like sinks and toilets.
Worked a while back at a 5-Star/5 Diamond resort in Vegas in room service. At that time, if you bought a bottle of booze for your room and didn’t open it (including putting it out with your dishes), then it is re-sold. Was very frequent.
If it's unopened I don't see the problem. What are they meant to do? Waste it by throwing it away?
They should have refunded the untouched bottle, you can't sell the same bottle twice, it no longer belongs to you after it was sold the first time, that's theft and fraud.
Load More Replies...And what´s so secret about that? Do some people think the hotel would throw the bottle away in that situation?
Unbelievable - I would clean the room, and get rid of it (drink it)...
"Unopened" bottle always reminds me if that scene in Slumdog Millionaire, where they reseal the soda bottles...
Who orders a (probs) expensive bottle of booze and then doesn't open it? Or take it with them? If said bottle has been abandoned by purchaser/owner then who decides its fate? Management, that's who.
If you don't want people to look you in the eye, maybe it's because you can't look them in the eye for some reason.
5-star???? like like like like like like like like like like like like like like like StRaY KiDs!???????!!!
Vegas security is the easiest thing to bypass. Wear a black shirt, say “im here for the gig in the ballroom, which way do I go?”. It was surprising a mass shooting hadn’t happened sooner, and it did not get better since the shooting. Experience: I worked in special events for 10 years in Vegas.
Just recently quit my job at a very old hotel that’s rated 4-stars and extremely popular. For an entire summer, we weren’t given sponges and had to scrub toilets, tubs, etc. with nothing but our gloves hands and tilex. Some housekeepers bought their own sponges, but there was no way I was going to spend money when the hotel makes millions every year. When we finally got sponges, we would use the same one for every sink, toilet, and tub/shower. There was mold growing behind the wallpaper in some of the bathrooms, especially the poolside rooms. We prioritized speed over cleanliness every time. If pillow cases didn’t /look/ used, we were taught to not replace them. It just has to look clean, it doesn’t have to actually be clean.
Convention attendees get so out of control that the hotel will only host the convention if they have a private security force. Since private security isn't law enforcement or licensed, they do pretty much whatever it takes to keep trouble out of the public eye. Mostly, it's locking people up in rooms or escorting them out of town, but they can get rough at times. But none of the convention attendees know they are there and the hotel staff pretends they don't see them. Even those who run afoul of them don't know exactly who it was who grabbed them.
Oddly enough, when I was on the International Board of a biker organization, every hotel we used said we were the best guests they had ever had. Of course, we policed our own... heavily
outlaw biker gangs are the only motorbike riders I've ever seen obeying the road rules.
Load More Replies...My Sister in law and a friend of hers who are both ex military and are generally laid back about most situations, managed to book themselves a girls holiday in Turkey at a hotel / resort that catered mostly for Russian tourists. The staff all carried side arms and were either ex military or martial arts trained. Everyone and their baggage was put through an X-Ray machine before being escorted to their rooms, and any weapons were confiscated. Needless to say, they weren't very comfortable and saw many, many often very bloody fights amongst drunk Russian men and women. They cut their stay short and got a ferry over to Rhodes. There are many, many arseholes in the World but Russians rank in the top 2 when it comes to civilised behaviour.
Did valet at an upscale hotel in SF the number of times I parked luxury vehicles with d***s haphazardly/precariously stowed in obvious places always blew me away. Not surprisingly those guests were great tippers as they learned who to trust. So many escorts too, always laughed at dudes who’d come to the restaurant for lunch with a new lady practically every day like he was showing off his catalogue of women as if no one knew he paid for them all.
Why do I always see that censored word as d ic ks instead of d ru gs?
because d rug s isn’t a bad word so you go to the vulgar place
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It's pretty common to have a dead guest. There's a standard procedure for it and we take care of it quietly.
I assume they don't just dump them in the laundry hamper a la Basil Fawlty
Or put them in a car and dump them in a swamp a la norman bates
Load More Replies...In a situation like this, it's best to let the guest do all the talking.
I used to work in accounts receivable for a couple of luxury hotels that were owned by the same LLC. We would open blocks of rooms for GENERIC SPORTS SEASON about 8 months in advance. Due to high demand these reservations had to be a two day FRI, SAT stay. Payment was made in full (450-800 depending on room type). Refunds were available only if you cancelled a month before the arrival date. When I first started in the position I discovered $63,000 worth of reservations that had been cancelled on time but were never refunded. I showed it to my manager, an absolutely incompetent woman who couldn't check in a guest if she needed to, she got back to me after discussing it with one of the owners. I can't remember how exactly she put it but I was told to just forget the matter and not to mention it to anyone. I got a $500 dollar cash Christmas bonus that year.
These comments remind me that when I was on vacation last year, a guy (drunk) tried to do a back flip on the balcony and fell off. I wanna say it was like the 10th floor, maybe. It was pretty big talk around the city. Edit: he did not survive.
There's a great book about this titled Hotel Babylon. The story was taken from a bunch of different hotel employees and their testimonials. A good follow up about the same industry secrets but for airlines is Air Babylon, by the same author, Imogen Edwards-Jones. There's a whole series showcasing lots of industries.
My friend works at a high end hotel. The stories she tells are off the walls. You have no idea how many rooms are rented or at least attempted to be rented by escorts. Please be nice to the front desk. Chances are they are working doubles and lates non-stop because of labor shortages and scheduling problems. It's a s**t show. What you really should ask about is what you see at Disney.
Las Vegas, city of excess, people over do it, drink, d***s, and die in their hotel rooms all the time.
Just watch the Nicholas Cage movie, "Leaving Las Vegas". It's a very accurate portrayal of alcoholism.
$2k per night and this place has a serious rat problem.
* Correction: the place has a serious HIGH END rat problem. You should see their parties!
Of course these are pedigree fancy show rats who are specially groomed and trained. None of those loser street rats who don't have any money.
In the 90s, I was doing a shoot at one of the top five hotels in Paris. The manager told us they basically had a racial quota - they would turn down the majority of Arab reservations to help their European customers feel more comfortable. He was quite open about it. Edit: just to clarify, he was talking about Arabs wearing traditional dress, eg: full burkas etc. which I guess made wealthy Europeans nervous. It was a time when a lot of mega-rich Arabs were out there throwing tons of cash around. And if anyone is interested, the hotel was Le Bristol.
In France a full face cover, especially burka and niqab are forbidden to wear by law.
Really? I thought the ban was for specific things lik3 schools and certain jobs. Didn't realise it was an outright ban. I'm an atheist but I don't agree with bans like that. Each to their own.
Load More Replies...My mom used to work as a cleaner in a fancy hotel. She actually ended up quitting because of how disgusted she was that 99.999% of the bedding, towels, etc NEVER got washed. She said there’s such a time pressure to get “x” amount of rooms done in “x” amount of time that many cleaners would just remake the beds and re-fold the towels.
Friend of mine recently confirmed the cliche that the cleaning staff uses ONE cloth for cleaning the entire hallway. That means they start at room #1 with the furniture and stuff and end with the bathroom. Then they proceed with room #2 and start with the furniture again... On good days they would use two separate rags for the room and the bathroom but they would still start with the sink and end with the toilet only to start with the sink in the next room again. This is so disgusting to think about that many people forget about it very fast after hearing this. Kind of a self protection measurement of our brains I guess. If I have to stay in a hotel I always pack a bunch of desinfectants and will refuse to let the staff clean my room.
I assume they're not just wiping everything with a cloth and that's it. I would imagine they're using disinfectant/detergent/bleach depending on what they're wiping down.
That's still gross. Do you use the same rag for everything in your house or do you have separate rags for stuff like a normal person?
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We take notes on your reservation profile. Everything from anniversary information to fav cocktails and foods. Add notes to pass along to other staff.
And I'm sure those hairdressers who remember what you want done each time and which school your kids go to do the same. It's just part of trying to make you feel important.
The hairstyle thing is completely reasonable. The school thing is completely creepy.
Load More Replies...Well, I dont anymore but when I did, I was have a lot of sex with the corporate women who would be staying over or were there for Christmas parties that sort of thing. Without fail, any time I was working the after hours bar, I was getting some women sitting at the bar and chatting me up. I had sex with more 40 year old women when I was 20 than Ive had since becoming 40. Just an absolute shagfest when I was working.
No doubt you enjoyed it. I hope they didn't have any regrets and went home on a high.
House cleaning throws the bad responses in the rooms response booklets out. Unless it’s a department they don’t like….
Apparently some hotels have cards guests can fill out rating the various services and departments of the hotel, and the cards are left in the room when they leave. According to OP, the housekeeping personnel sometimes reads these cards, and depending on their contents either pass them along to management or throw them in the trash. Does this help?
Load More Replies...All the coworkers are banging each other.
This is true. ;) And usually in unoccupied rooms. But if you get caught you get fired.
And my very good friend Michael, who did a brilliant Donald Duck impression, was generally funny and was randy as a randy thing, screwed everyone who got left out ; lovely hilarious chap who had no concept of keeping his d**k in his pants. Last I heard he was on wife # 3 and mistress # ?
If you do a brilliant Donald Duck impression, no one could hear you if you kept your duck in your pants.
Load More Replies...The bellman or night valets will happily set you up with an escort. Hotel bartenders and servers routinely work 10+ hours without a break. If your behavior (fighting for example) on property requires calling the police, you will just be escorted back to your room IF you are there with your family. If you're alone, you're at a minimum being kicked out of the hotel and probably arrested. Hotel management is aggressively incompetent. If you're terrible at everything and want a mediocre salary with long hours and no responsibility, but you can wear a blazer, this is the job for you. Conventions are hotbeds of adultery. The big hotel chains will nickel and dime you to death, and not always legally. Some of them have been sued for it, lost, and continue to do it anyway. Everyone on staff hates the majority of the guests. Labor and wage violations are rampant.
All true. I was in the industry for over 40 years for many years as a freelance Chef and not a huge amount has changed. One thing that was a constant was that if any manager / owner tried to cheat / con / bully me out of what I was owed, I always found that a quiet word when I had my 12" General purpose knife in my hand usually solved the problem. In extremis (and this is in no way an admission as it might have been someone else), using an Oyster shucking knife is an extremely effective way of deflating a tyre or 4 ...... Quick as well. Alan the accountant who played at being a hotelier who tried doing me out of a £2000 fee (he didn't as my lawyers are bastards too) found this out. I believe Tyres on a Range Rover are quite pricey. Hey ho.
Wait...so if you're single you get arrested but if you have family you get sent back to your room. That seems really biased against single people.
I think family also includes kids or parents so yeah but it does seem biased
Load More Replies...Not a hotel employee, but associated with a popular convention that everyone would recognize. The convention attendees get so out of control that the hotel will only host the convention if they have a private security force. Since the private security isn't law enforcement or licensed, they do pretty much whatever it takes to keep trouble out of the public eye. Mostly it's locking people up in rooms or escorting them out of town, but they can get rough at times. But none of the convention attendees know they are there and the hotel staff pretends they don't see them. Even those who run afoul of them don't know exactly who it was that grabbed them.
I have a pretty interesting one. We know criminal enterprises have funded casinos in the past. I worked at Revel casino (now ocean) in Atlantic City before and after its opening. One thing they kept mentioning in our onboarding was that the triads were funding the casino. I thought it was super strange that these execs were just openly telling brand new hires.
Well, at least we learnt about the waffle thing 🤢
Load More Replies...I think you meant to put this somewhere else. Just letting you know :)
Load More Replies...Well, at least we learnt about the waffle thing 🤢
Load More Replies...I think you meant to put this somewhere else. Just letting you know :)
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