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Customer service is a vital part of any business. Keeping customers satisfied ensures that they keep coming back for more. Happy customers = more customers = more money. You get the picture. However, it’s impossible to please everyone.
If you’ve ever worked in customer services, you’ll know it’s harder than people think it is and some customers can be a real pain in the neck. So, to lift the mood and get through difficult times, it’s good to have a laugh about it instead.
Bored Panda has collected the best memes about working in customer service. Whether it’s the ridiculous requests of customers or their complete lack of common sense, there’s something relatable here for everyone. Vote for your favorites and then check out our previous post on it here too!
This post may include affiliate links.
#1
Vicky Z 4 years ago
Bastard-coated bastards with bastard filling is not what i ordered! can i also speak with the manager?
Jackie Porter 4 years ago
I left my last job because it was retail. I hated every minute of it and the customers were mostly the reason (but the company I worked for was also part of the reason I left). I'm so glad I have a job now where I don't have to talk to the general public.
Working in customer services seems to be a job that everyone has listed on their resumé at one point. Whether it’s your first job, a way to earn money whilst studying, or even your career path, you’ve either done it or you know someone that has.
Maybe it’s the accessibility of the work that brings people in. With the general requirements of being able to smile and talk to people, many companies consider it to be an entry-level position. However, this doesn’t make it any less important.
RELATED:
#2
Serial pacifist 4 years ago
Imagine the clerk chipping the complaint in the rock frantically. Ending with the contact info of the blacksmith: 265 Sunset Avenue, Ur, Babylon (ask for Kalumtum).
Forrest McCanless 4 years ago
To point out - this is a clay tablet; the text was pressed in with a triangular-pointed stick. Later fired if needed.
Eppe 4 years ago
Well, it was the copper age after all. You wouldn't want your shield to be made of low grade copper and your enemies sword of high grade copper.
Vicky Zar 4 years ago
You would maybe be right, ........ if it was steal.
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Valley Girl 4 years ago
This is a Karen deterrent for real. I have to put effort into my menial, entitled complaint? Nope.
#3
Eagle Girl 4 years ago
Of course they are bc who but Snow White would have an unreasonable expectation of service when 7 little men kiss her feet all day?
Customer satisfaction is at the heart of any business offering a service, and this is achieved through their workers.
In fact, research completed by Hubspot (the marketing platform provider) shows that 90% of customers are likely to spend more with a company that provides excellent service. Their results also show that 93% of people are more likely to come back because of the service provided, helping to feed the cycle of business.
Owners of businesses truly do rely on the positivity of their team members to build their business. They’re the vital human connection in the link between a brand and the consumer.
#4
Roe Rainrunner 4 years ago
When I was "the manager", I used my most boring voice and pretended the customer was annoying. Usually took me 5mins to make the customer want to get back to the agent :-D
Rosie Hamilton 4 years ago
Always told my staff to just transfer the difficult ones to me and not worry, usually found that people would calm down if they thought they were talking to someone with more authority even if I wasn't going to do anything more for them. I just felt that as I was earning more, why should they deal with the crap.
Daniel Erickson 4 years ago
Once I worked in a customer service call center. I had been with the company a decade longer than my supervisor. I was confident enough to tell one customer I would not transfer them to my supervisor. I told the customer this and the boss would tell them the same thing anyway.
Midge biscuit 4 years ago
I used to work at a pet shop, and this woman cracked the shits at me because I told her we wouldn't refund her if her new puppy destroyed the bed she wanted to buy. She demanded to see the manager, (told me I was incompetent several times,) only to be told exactly what I said. She ended up buying the bed I'd recommended in the first place. 🙄
katboxjanitor 4 years ago
My favorite words are "I want to speak to a Supervisor." I cannot get them on their way fast enough.
#5
Billy Maguire 4 years ago
The elevator at my work has a Social Distancing sign that reads "Only 2 persons allowed at a time". Once, I had to wait almost half an hour for another person to show up.
#6
Jess Thompson 4 years ago (edited)
I wish I had a 2nd shift employee. Just for life, in general.
Hollie Marie 4 years ago
This is me when I'm already at work and see people clocking in, I'm like yay reinforcements 😆
Customer service is arguably one of the most important parts of the business. The COVID-19 pandemic highlighted this especially.
Whilst trying to adapt to a difficult, new normal of lockdowns and restrictions, people relied on essential workers to provide their services just like before. And those working in the industry are some of the heroes that shone through most in these tough times.
From the chaos of the first lockdowns, retail workers, in particular, were expected to keep a level head despite the pressure. Whether it was battling anti-maskers or facing selfish hoarders, it was business as usual for them.
#7
Poonam Chetry 4 years ago
this is my mom.. she actually tells the backstory of the backstory of the backstory of the actual story
Nikki Sevven 4 years ago
My cousin does this too, and I experience secondhand cringe from it.
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Emerald Joanna 4 years ago
I get this working in the medical field..."10 years ago my mother had a stroke & around that time my teeth started hurting..." Flash forward 10 minutes of their waffling before they tell me they just need a repeat prescription. Sigh.
Peter Kelly 4 years ago (edited)
No, that's me when the store/garage/company asi me to repeat the same story for the eleventh time, just so they can put me through to the 'correct' person (who knows nothing and has no authority to do anything even if they had a hint of understanding, intelligence, or sympathy). And that's AFTER negotiating the endless automatic switchboard...
ZombieGirl 4 years ago
I do scheduling for tattoo clients at my husband's shop....pretty much every single day someone explains the "deep" meaning behind their tattoos and their life story that lead up to it. It's sweet that they are that excited about the tattoo but I do not get paid to chat (though, I do prefer those types of clients over the rude and demanding ones!)
Sky Render 4 years ago
Got that a lot at my last job. Especially from old men who had nothing better to do than to tell me all about the history of the vehicle they wrecked that I just needed the physical details of.
#8
Laura MG 4 years ago
I worked as a supervisor at Goodwill for a few years and people would literally just drop their kids off in the toy aisles and I spent most of my job picking s*** up so other customers wouldn't trip and fall
Load More Replies... The Redhead 4 years ago
Or the parents who get mad at you for not letting their young child play with the bag carousel, then get equally mad at you when their child gets hurt on it.
Katie Lutesinger 4 years ago
When I was a kid I deliberately made a mess in a McDonald's and then boasted about it. My mum got this disgusted look and said "I hope one day you have a job where you have to clean up after children like that!". I learned a valuable lesson that day (and also my Mum's wish came true. Six years of cleaning up after other people's children while being treated with complete contempt by the higher ups, sigh).
Olivier Caissy 4 years ago
My mom, until she tried it at the grocery store where I was working.
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Sophia Atkinson 4 years ago
When I was 4 i broke a jar at Trader Joe’s and my mom told me to ask the worker to get her the cleaning supplies so she could clean my mess
Toast Of Saint Louis 4 years ago
Lady told her kid that in front me that same thing and I told her I don't and called maintenance.
zovjraar me 4 years ago
this is the most enraging attitude i encountered while working retail. this, and when people would complain about stuff being in the wrong spot so why can't they get this $150 item for $10? omfg... so glad i got out of that line of work.
Joanna Werman 4 years ago
My cousin told me that if I clean up after myself at the movie theater someone will get fired because I'm doing their job for them. Stupid
Lynne Stankard 4 years ago
RUDE!!!! How dare people bring up their children to disregard others?
The amount of effort they put into their work and the situations they have to deal with, can be disproportionate to their paycheck at the end of the month. It can also be quite stressful and exhausting work too.
And there’s a multitude of consequences that come from disgruntled and undervalued employees, and one of them is health repercussions. The World Health Organization has officially recognized burnout as an occupational phenomenon. It is defined by three distinct characteristics: feelings of energy depletion or exhaustion, feelings of cynicism related to one's job, and reduced professional efficacy.
#9
Monday 4 years ago
He's definitely listening in and enjoying every second.
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Bradley Curthoys 4 years ago
I can't lie, I read this in my head in a bad imitation of an Indian accent and I feel bad about it 🤚🏻
Jess Thompson 4 years ago
My lil sis used to work at a call centre and this is true - she was so tired of dealing with nasty ass customers and their shoot the messenger complaints she would put them on hold just to scream for a bit.
#10
Lauren Caswell 4 years ago (edited)
This is why I'm good at customer service jobs too 😂 I had the joy of one customer calling and saying I overcharged her for ham, her and all her friends had done the equations and according to the price per kilo it should be lower. I apologised, asked her if she could read me the weight, price per kilo, and charge price. Types it into my calculator "hmm, I seem to be getting the charge price as correct on my calculator. Perhaps it is not working properly. Do you have your calculator with you still?" I heard her tapping, then a "hmph" and dial tone. I enjoyed every second.
Nikki Sevven 4 years ago
Really well done! How to tell the customer she's wrong without telling her she's wrong.
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BlackPearltheSeaWing/NightWing 4 years ago
In that case I might just be perfect for customer service!
#11
Jacob Babashoff 4 years ago
I was at a fancy Italian restaurant, ordered off on the specials of the week. It was a Pasta dish....but they gave me this nice looking salad instead. Didn't want them to send it back and toss it or have my wife start without me and said screw it. This is a healthier option anyway. I'd still go back.
katboxjanitor 4 years ago
Ma'am, you didn't recognize my message to you? I will try to be clearer in the future. Thank you for your advice!
#12
Thomas E S Thomas 4 years ago
Actually in the case of W***y Wonka, he was the owner operator of his company. Any complaints would go right to him. He showed us what happens when you complain. He killed or disfigured children on his factory tour, and his workers are illegal immigrants made to dress like clowns.
The effects of burnout are endless but let’s take an example for good measure. A survey was completed by Deloitte on it specifically. From one thousand respondents, 83% of them said that burnout from work impacted their personal relationships negatively.
Quite a huge number of people are feeling stressed out from their work. It’s easy to say, “it’s just work”, but it’s harder to shake off those feelings after you clock out for the day. So, How can we prevent these work emotions from spilling over into our personal life?
#13
Serial pacifist 4 years ago
Mixing millions and billions simply overshadowed the rest of the text and the pun.
Poonam Chetry 4 years ago
if there are only 7 million people then how do some celebrities have over 10m followers?
#14
João Pestana 4 years ago (edited)
I was shopping at a retail store and a lady was calling me but I didn't noticed until she got angry and screamed at me like a Karen. She thought I worked there because my shirt was similar to the store employees.
Adrienne Doyle 3 years ago
I make sure not to wear a red shirt when I go to Target, as it's easy to get mistaken for an employee.
Load More Replies... Nikki Sevven 4 years ago
And the opposite: being a customer and having another customer think you work there. This has happened to me while I was pushing a half-full grocery cart, my giant purse prominently in the child seat, and my list in my hand. I wasn't even wearing the same color as their uniforms.
Kimberley Gayle Thomas 4 years ago
me too. I can't stand it. One time I had on headphones while another I was wearing slippers. "Seriously?! You think I work here dressed like this?" Another time I was in my pjs in the movie theater and i was mistaken for an employee. My friend says I have a knowledge face. How do I turn it off?
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Raven Sheridan 4 years ago
Employee: "Last time I checked." (Looks down at embroidered logo on shirt.) Employee: "Yep. Still work here!"
#15
ThoughtsAreNotFacts 4 years ago
This pic is awesome! Lovin the whole look and kinda wishing I was back in middle school with this as a "picture day" option!
RatherLoopy 4 years ago
Also how the customer looks when you realize you can't win an argument with a customer.
According to Dr. Juli Fraga, a psychologist and writer, there are a number of ways we can manage our feelings about work. She notes that our physical health has an enormous effect on our mental health. Here are her top tips:
Exercise: “Not only is exercise good for our physical health, but it can also give us an emotional boost. Stretched for time? You don’t need to spend hours at the gym to reap these benefits. Mini-workouts and short walks are convenient ways to make exercise a daily habit.”
Eat a balanced diet: “Eating a healthy diet filled with omega-3 fatty acids can be a natural antidepressant. Adding foods rich in omega-3s like flaxseed oil, walnuts, and fish may help give your mood a boost.”
Practice good sleep habits: “Our bodies need time to rest and reset, which is why healthy sleep habits are essential for our well-being. Avoiding caffeine before bedtime, establishing a relaxing bedtime ritual, and banning smartphones from the bedroom can help promote sound sleep hygiene.”
Ask for help: “During stressful times, it’s important to reach out for help. If asking for assistance feels difficult, consider developing a self-care ‘check-in’ with close friends and family members so that you can take care of each other during trying times.”
#16
Leesa DeAndrea 4 years ago
"It is better to look good than to feel good" And Leslie's got that covered!
Agata Fronia 4 years ago
Every time I get asked about my day I ask back the employee, they always have shocked face.
#17
Yvonne Dauwalder Balsiger 4 years ago
Can you please go check again? I'll wait
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Full Name 4 years ago (edited)
Yeah I remember a very similar post from a guy who said something to the effect of "customer asks if there's any in the back. me hanging out in the breakroom for 5 minutes and then telling the customer there's none in the back even though there was" thinking he was hilarious. Myself and almost every other adult in the world worked retail at some point. Some still do. We all know that at least 50% of the time there actually are more in the back.
Memere 4 years ago (edited)
That really doesn't happen too much any more - a lot of food stores are ordering just what they can sell for a week or two, based on past sales records. Clothing stores order seasonally, so yeah, they run out of the product. And the wholesale warehouses are the same - shipments of product come in to the wholesale distributor & the product goes back out the door the next day to the stores. This way the distributor & the stores don't have to pay taxes on inventory (aka 'assets'). This started back in the mid 90's, I saw it start when I was working for a food broker!
Load More Replies... Serial pacifist 4 years ago
Oh, you must have secret compartments with a doomsday stash of twinkies?
pamela nichols 4 years ago
I have had people ask me if they could check the back room because I obviously can't see.
katboxjanitor 4 years ago
February 2020 forward, and another round seems to be starting this month.
#18
Beki Haigh 4 years ago
I could have all the chairs and tables up and pumps turned off and keys in hand in the pub I worked and you'd still get some norbert bob in and ask you that. 🤦♂️
#19
Ryan Deschanel 4 years ago
So they could vent, and supportively tell each other how legitimately annoyed they are... good idea.
Vicky Z 4 years ago (edited)
*introverts who used all their strength to call customer service, burning the phone immediately*
Cori 4 years ago
Right!? That sounds like a particularly nasty circle of hell!
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Anna Purnell 4 years ago
100% correct. I believe back in the olden days that was called a party line and we should bring those bad boys back.
yellowphantom 4 years ago
People who clog up the line with questions like What is My Balance, that could have been answered on the automated line or the website, should be charged a fee.
Leesa DeAndrea 4 years ago
It would be better than listening to that crappy music alternated with their stupid ads.
#20
NOLAHusker 4 years ago
As a Louisiana resident, I can assure you this is plausible.
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Emily Senior 4 years ago
This totally happens, I used to work at Chick-fil-A and there's a breakfast meal that always comes out to $6.66. At least half of the people who came through would literally buy something else to change the total!
BasedWang 4 years ago
Customer: "Hell nah man, thats the devils number.... cant you change it to like 6.65?" .....Me: "Orrrrr you can buy something else?"
Amy Broderick 4 years ago
this just sets up all the rest of the Chick-Fil_A members to have to hear this story when some Karen wants something for free. Burn this off the interwebs!!!
#21
Carol Emory 4 years ago
This was my sister when we both worked at Sears parts & service. "Hey Sis! Kenmore Dryer Timer K**b?" Her reply "Part number 68215ken. Second row from the front, third shelf up, in the middle."
Carol Emory 4 years ago
Hey BP...K-N-O-B is not a male part here in the USA. It's a device that you turn to make a selection on a machine.
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Linus Nilsson 4 years ago
Screw bread, the real magic is with the ones that know the different apples.
Nikki Sevven 4 years ago
Nearly 40 years ago, I was a cashier in a market. The store brand orange juice's barcode was printed with some kind of reflective material, and it would never scan. So I memorized the barcode...and still remember it. 4119045009 <---Shop Rite brand orange juice from concentrate
Chloe *Leah* Pheonix 4 years ago
I dont know what it feels like but I assume it feels like jesus take the wheel lol
Sky Render 4 years ago
I remember consistently being at the top of the cashier performance charts simply because I have a good memory and could punch in produce codes from memory. Wanna give a US grocery store a cold sweat? Whisper in their ear "4401"...
Bender Bending Rodríguez 4 years ago
I don't get it. What does peaches have to do with cold sweat?
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Devil's Advocate 4 years ago
When I worked in a store, I knew the codes for most things, get the job done faster!
#22
Samhhain Cat 4 years ago
There's something about spelling mistakes that really makes me disrespect the person that made them.
#23
Nadine Bamberger 4 years ago
YES!I just want to vent and want you to sit there and be supportive by nodding and making vague sounds of empathy.
Luisa Madrigal 3 years ago
I mean, I feel like this sometimes, but I try not to take it out on people.
Samhhain Cat 4 years ago
Blue shirt guy needs to STFU. Did he ASK for a solution? No? Then STFU.
#24
Robert T 4 years ago
Only one card. Many years ago, I had a family with 2 trolleys full of shopping. Both of his cards declined, and a business cheque I couldn't accept, before her card finally went through. Which is just as well, as I was pitying the poor soul who would have had to put it all back on the shelves!
Crycket 4 years ago
my "favourite" cc interaction was telling a customer her CC wasn't valid without a signature. She argued that her lawyer told her not to sign her card because then someone could forge it better. (instead of just making up their own, I guess?) I told her to write 'see ID' on the back and show her identification each time she used the card. She huffed angrily and wrote CID on the back. You can't fix stupid.
#25
Gabby M 4 years ago
Frankly Karren (Sorry all u GOOD Karen's really) I don't give a damn
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cookie panda 4 years ago
customer: IM NEVER COMEING BACK THIS PLACE SUCKS. all of customer service: oh thank god
Kathy Richardson 4 years ago
I was an assistant manager and so many people would say this crap then come back the very next day. It got to the point where instead of trying to placate them, I would shrug and say "Well, if that's how you feel" then I would turn and walk away. Finally quit that miserable job.
John Smith 4 years ago
never has "kthxbyebye, don't let the door hit you in the ass on the way out" been more in my mind when I hear that.
#26
Paradise 4 years ago
Small childcare center. Had our card machine constantly go down, coworker spent at least an hour on the phone each time to fix. Parent poorly reported us on Yelp sayibg we were just lying and I calmly messaged back publically, explaining. My coworker chose another way-begging him to remove the post and just kinda got loudly exasperated with him to his face. He did take it down. But this reminded me of that.
Jackie Porter 4 years ago
I was assisting a customer when our fire alarm went off and we had to evacuate the building. The customer didn't want to leave, just wanted to carry on with me helping them. I just said that we needed to evacuate as the building might be on fire 'But what about my apple juice!?'
#27
Troux 4 years ago
Depending on the customer's demeanor, this was sometimes a relief for me. It meant I could take a break from acting.
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Mark Melton 4 years ago
I'm partially deaf. I have had cashiers say rude things to me because they thought I was ignoring them. I couldn't hear you! So be kind, people.
Enea 4 years ago
Might be an intercultural thing: I remember when I first traveled in the US, and everyone asked me how I was. Where I come from, this is a rather personal question which would be totally inappropriate to be asked by shop clerks. It really took me some time to understand that the question is rather devoid of meaning.
Gabby M 4 years ago
No it's just polite ... US manners I guess you would say. Weather it is genuine or not.
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deathrose 4 years ago
I've worked in food service too long. My customer service operating system auto turns on and I make make small talk back. I literally can't help myself. Customer service smile and everything. It's such a strong instinct now that when I went to the 13th Gate for Halloween that every actor that talked to me got a cheery "Hello!" Back. Even the guy that popped out from around the corner and whispered "Hello there" in my face.
Leesa DeAndrea 4 years ago
Yes! And when you thank a clerk at the conclusion of a transaction, it is just common courtesy to respond with some kind of acknowledgment. Instead of surly silence.
#28
Devil's Advocate 4 years ago
Huge queue of customers, each one gets to you "f**k off" *customer leaves*, next ... Repeat
Scott 4 years ago
According to my ex, I once sat straight up in the middle of the night, and said, as if I were answering a call at work (call centre) "Thank you for calling [company], my name is Scott, go f**k yourself" then laid back down and went straight back to sleep. I don't remember any of it, and honestly I think I never actually woke up. But I still think of it and imagine how amazing it would feel to do it for real.
Katie Lutesinger 4 years ago
Heheh, reminds me of that episode of The Simpsons where the Duff Gardens amusement park has a massive line for the complaints booth, and at the end of the line there's just a surly woman who says "Get bent!"
#29
Tarryn Louise 4 years ago
The same dumbass who started "the customers always right" quote but leaving out the actual full quote which is "the customer is always right, in matters of taste".
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cybermerlin2000 4 years ago
I love the look on their faces when I say "If it doesn't scan... maybe someone can run and get the price off the shelf while we put the rest of my shopping through" It's priceless to see the relief spread across their faces
Radek Suski 4 years ago
I read a lot about it recently and to be honest, I never in my life had this thought when it happens to me. I’d usually say something like: it don’t want to get sold. Or something like that
Jacqueline Arana 4 years ago
Every time I've heard this it was friendly, no one was ever serious or mad so it never bothered me.
Load More Replies... Midge biscuit 4 years ago
I always have to stop my mum from saying this. She's never worked in customer service and has no idea how annoying this is. 😂
NG YONG KUN 4 years ago
Oh yes, it's free for the poor. Are u one of them? If not, I dun mind paying for u with just 1/10 of my hourly salary. My perfect response to these 'jokers'
#30
Poonam Chetry 4 years ago
when you think you are done with the dishes but your sister brings in more
Serial pacifist 4 years ago
It's the case with almost every job when you are understaffed and the "production line" keeps on delivering...
JessieJ&LilyLovebug 2 years ago (edited)
Add the A/C is out, we have new photo equipment that only I was trained on, someone pooped in the floor in the men's room, the system keeps crashing, the coupon printer company keeps calling because the system shows offline and they want my help to fix it, and the other manager has disappeared and this has been the last few days of my working life.
Leesa DeAndrea 4 years ago
When you're about at the end of your endurance but life keeps lobbing s**t bombs at you.
#31
#32
Vicky Z 4 years ago (edited)
That person is Patience Mc Calmly but don't push it cause it might trigger Anger Mc Murder
Jess Thompson 4 years ago
Hahahaha, does anyone else scare themselves with their phone voice? It’s like “who ARE you?!”
#33
Delta the hybrid 4 years ago (edited)
*Doesn't scan* ''Guess it's free then!'' *Laughter*
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Serial pacifist 4 years ago
Customer: I bet you never heard this one before! You: No, actually, just the guy in front of you said the same. You are not that original.
Ladedah 4 years ago
I can't even tell you how many times I've gotten this exact response! Kind of funny how every single person who ever said it thought that they were just SO original. Another popular response I hear a lot is "a beer". "Sorry sir, this is a hospital, we don't have beer ...and - even if we did have it - it would most definitely be gone by now"
JessG 4 years ago
"If I give YOU a million dollars, well, then I'd have to give it to everyone wouldn't I? So I'm just going to keep it, and if you want it, you'll have to work for it" or "Sorry, we're all sold out" or "Let's see....would $3.48 be okay? Cuz that's about all I've got" or "Could you give me your car, the keys to your house and all your bank info? See, sounds stupid when I say it like that right?" Or "have you really earned that though? I think if anyone gets a million, it should be me for taking care of you right?"
Catlady6000 4 years ago
We used to have a daily pool, 25 cents to buy in. Pick a phrase, such as this one, everyone keep track of how many times they heard it, add it all up and who ever came closest won. Most I won was $2.25
#34
#35
Axolotl King 4 years ago
Ok my dad did that once and I was left alone with my brother who was crying in the cart because he wanted to get out and run around but he couldn't and I was like "I'm only 14"
Al Christensen 4 years ago
I was one of those oops-my-wallet-is-in-the-car customers and they just set my stuff aside and handled other customers until I returned—embarrassed.
Memere 4 years ago
Yep - that's what we did at the grocery store I worked at. Hit 'suspend' & the register sent the sale to the customer service booth & the bagger/sacker took the groceries up there. Then the customer had to go to the CS booth to pay. Made that 'on the way home from work' rush go sooo much faster!
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Thorfin Wolfsbane 4 years ago
Me: I can’t come in today, I’m dead. Boss: I don’t care, you’d better dig yourself up and be here in 30 minutes.
The Deez 4 years ago
I worked at Whole Foods for a bit and so often people would be like "Oops! I left my bags in the car! I'll just run out and get them!" Sure, that's fine. I'm glad you care more for the environment than you do about the 15 people standing in line, waiting to buy their groceries!
JessieJ&LilyLovebug 2 years ago
Honestly, I'm happy when they come back, so we don't have to put back the cart/buggy full of stuff they brought up to the counter.
Memere 4 years ago (edited)
I worked as a grocery cashier for 6 months back in 2017, right after I retired. Had a guy come up with a huuuuge pile of expensive, all name brand groceries & a bunch of steaks. Rang everything up, it came to almost 350.00 USD. He went for his wallet & said he left it in his car. We waited 5-10 minutes & the sacker went out to look for him - the guy was driving out of the parking lot! We had to get two of the stock people to come get the cart & they spent an hour or more putting everything back. Never saw the guy in the store again, and no one could figure out why he did it.
Carol Emory 4 years ago
Heck that same Sears Part and Service center...my sister was handling a lady who needed her vacuum serviced. My sister asked where the vacuum was...the lady responded "In the trunk of my car..." then handed her 6 month old baby to my sister while the woman ran out to get it. She never thought to ask my sister if she could help her bring in the vacuum...we would've been happy to oblige.
#36
Sean Forrester 4 years ago
And when you dont ask, you get: "Sorry I'm from menswear, I'll just get someone for you".
Leesa DeAndrea 4 years ago
They are standing there. They are stocking that area. But when you ask a question it's always not their usual section & they're just filling in & they just don't know.
Load More Replies... Thomas Sweda 4 years ago
Actually seems like a reasonable question to me. The tag, nor the sign says “phones”.
Kari Panda 4 years ago
I think that’s just a phrase people use as an opener. Sure, there are better ones, but some people are just a little awkward.
#37
Raven Sheridan 4 years ago
"I used to think my life was a tragedy. But now I realise, it's just the economy."
#39
Lauren Caswell 4 years ago
Amy Schumer pretended to faint or trip in front of Kanye west, he just moved on and left her there...I really don't know how I feel lol, I'm not a big fan of either
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Jess Thompson 4 years ago
Lol is amy Schumer messing with the kardashians here or did she actually fall 😂
AJ 4 years ago (edited)
Why should you help your co-worker if you're already clocked out? If your employer asks you to do unpayed extra task on your time off, would you?
Toast Of Saint Louis 4 years ago
I don't know you're down voted but I agree.
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#40
Kay blue 4 years ago
Show them the areas in the building where you can go and cry in peace.
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#41
Floofy Samoyed 4 years ago
It's will please you to learn that that is not the full saying. The full saying is "the customer is always right in matters of taste"
Tarryn Louise 4 years ago
"the customer is always right in matters of taste" is the FULL version of that quote.
WilvanderHeijden 4 years ago
In the Netherlands the customer would be the one on the left getting scolded for entering the shop 15 minutes before closing time.
ThoughtsAreNotFacts 4 years ago
Goes back to following the simplist advice : treat people how you want to be treated, mind your business, be kind- rewind etc. LOL it's not hard to NOT be horrible!
Thay 4 years ago
Cant do anything my tiny flat a$$. I honestly have been let go from jobs or moved to the back because I absolutely hate that saying and will not respect it because well.... We've all seen it. We need to stop allowing this. Letting customers stomp you for ratings is crap. Just to keep them coming back? Screw that noise! I dont want your business
#42
Arctic Fox Lover 4 years ago
In other words, when a customer is being rude to you?
Load More Replies... Carol Emory 4 years ago
I had this happen frequently when I worked at Sears. But our boss was nice enough to tell us that rude customers go to the back of the line. If they don't like it, they can go somewhere else. I had one guy screaming and cussing at me because I bypassed him twice. Manager came out of the back room and pointed to the door. He said "You can leave now under your own power or you can leave in the escort of the police...your choice. But you will not come in here and treat my employees this way. If the police are required, you will not be allowed to come back to the store." The guy left in a huff and the manager gave me a break to decompress.
WilvanderHeijden 4 years ago
Smile and watch how they are going to have a heart attack or a seizure.
Nubmaeme 4 years ago
That's always fun to watch. Sometimes I'd ask "Is that all you've got?", especially after a profanity-filled rant. It made it even sweeter when my manager would then say the same thing to the same customer after receiving the same rant.
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#43
Raven Sheridan 4 years ago
"Airgasm" Definition: The pleasurable breath of fresh air, one gets when leaving a stuffy office after a long shift. Or removing their face mask after arriving home.
Chancellor Gowron 4 years ago
Oh nothing makes me sadder than the agent lost his bladder in the aiiiiiiiirplane
#44
#45
King Kashue 4 years ago
I worked as a manf. rep and would set new stores before opening. 250 skus on a 20ft. candle display. Took forever. Always broke my heart to see them after the store opened - 'look how they massacred my boy!' To this day, if I take an item off of a fronted display, I bring the items forward - sort of a retail 'leave it as you found it.' Just the other day a Trader Joe's worker was like 'I see you' when I did it (dude was just about to finish stocking the entire spice rack - not going to ruin his orderly universe for him :D)
#46
FABULOUS1 4 years ago
I had a customer call and scream wanting to know why we didnt process and application. I kindly advised that we sent out a request for updated information because the signature date on the legal document is for 1989, she hung up on me. Not only be kinds to CS reps but read over what you sent in or what we send you and 9 times out of 10 its your error.
Karen Grace 4 years ago
And the call center my granddaughter in law works at they don't have to put up with abuse. She can tell them if they don't stop swearing she will hang up (and she will!), Orwell them she will not help them if they are abusive & screaming.
Elizabeth Butler 4 years ago
I had a long call wlth a patient customer rep who tried her best to understand my problem and ended up ordering a new remote for us as she could not figure out our problem. Later I realized I was trying to use the WRONG remote (long story why). Mea culpa. Wish I could apologize.
WilvanderHeijden 4 years ago
I usually made the problems worse for them when I was working at a service desk.
Bob Stuart 4 years ago
When you work for a monopoly that lies to customers, don't blame people for reacting, pass it up to your CEO.
#47
Kari Panda 4 years ago
I know it doesn’t work in every situation, but I usually try to tell people, "I need to finish xyz, then I‘ll be right with you." Lets people know you saw them and will tend to them and gives them a time frame.
Al Christensen 4 years ago
On the other hand, there are clerks who, out of habit, ask if I need help. It makes me think, "I might be an old fart, but I'm perfectly capable of picking items from shelves."
Al Christensen 4 years ago
Ah, but when I need something from a locked display, the helpful clerk has disappeared. Maybe I should respond to, "Do you need any help?" with, "You can follow me around in case I need something from a locked case."
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Kay blue 4 years ago
When I worked in retail we were made to cut our breaks short if the store got busy.
WilvanderHeijden 4 years ago
And you know that it's all due to the boss who refuses to hire more people, so you do not really fricking care.
#49
#50
Full Name 4 years ago (edited)
Not to burst anyone's bubble, but I thought most people knew by now these are fake. They're all over twitter. Employees purposely print these, stick them on cups and post them to social media as joke. Ever notice that there's never anything actually in the cups?
Raven DeathShade 4 years ago
I didn't know that. Thanks for the information!
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Jojo Dancer 4 years ago
I want to see it with just all that crap in it BEFORE they pour the coffee in just to see how much is filler vs actual coffee
Jojo Dancer 4 years ago
I wanna see all that crap in the cup BEFORE the actual coffee goes in just to see how much is filler vs. actual coffee.
#51
Nathan Dennis 4 years ago
Piama"what are you going to do?" Them "we don't know...we never know"
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Lauren Caswell 4 years ago
Can we make an ad with all the ppl who have breathing disorders, wearing their masks and saying hey dipshit I can barely process oxygen in my alveoli, and I wear a mask! (I know it's pointless, if they could understand that then they wouldn't be antimaskers. It's not really about they can't breathe, it's about their " right" to infect others and kill them)
Scagsy 4 years ago
It's about their desire to feel special. Different, unique. They weren't show enough love as children.
Load More Replies... Raven Sheridan 4 years ago
Customer: "You think it's funny when an antimasker dies from Covid!?" Employee: "I do. And I'm tired of pretending it's not."
ThoughtsAreNotFacts 4 years ago
Um yeah, I can't with the anti-maskers anymore. And coworkers who just decided to wear them around their chin and also brag about going to parties and large gatherings. Thanks, no. Keep away from me and put your damn mask on! You sit 6" from me!
Raven DeathShade 4 years ago
Ugh, I scolded an acquaintance for posting an anti-masker meme once. She had her friend take her phone and debate me(we were talking online). The friend's reason for being an anti-masker? She has a terrible immune system and is really high risk, and she'd rather go without the mask and be around her family and friends than have them take precautions around her. Valid reason? Sure. Stupid way to try to convince someone else masks are bad? Definitely.
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Raven DeathShade 4 years ago
Yep, so difficult /s. But it'll probably be worse when you're under pressure, but oh well.
Load More Replies... #54
Kari Panda 4 years ago
If there are socially awkward/anxious people here: Don’t be afraid if you hear this question. Many people actually mean it, especially if you‘re nice to them.
Jess Thompson 4 years ago (edited)
Yes this is true, some over the phone places have to ask you before hanging up
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WilvanderHeijden 4 years ago
You obviously do not know that I'm a good friend of your CEO and I will tell her about you.
Chloe *Leah* Pheonix 4 years ago
Plot twist the lying Karen dosnt know the CEO is a he *evil grinch face*
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WilvanderHeijden 4 years ago
Your answer is not what they want to hear. "Don't tell me I can't buy meat in a hair salon!!!"
#57
#58
Jess Thompson 4 years ago
Ignore them back 👅 I don’t know why these posts are making me so bitter, takes me back too much
#59
Jess Thompson 4 years ago (edited)
This happened all the time when I worked at an off-license.
WilvanderHeijden 4 years ago
Just tell them that you're closing and they can't come in. No, not even to get that one bottle of wine that they could have bought 3 hours ago when they were "just browsing" in this same shop.
#61
WilvanderHeijden 4 years ago (edited)
If it wasn't for me, you wouldn't have a job! I pay your wages. /S
#64
rspanther 4 years ago
You only have to pretend for the customers, your fellow employees know the truth.
BastWren 4 years ago
That's what I loved when I was a waitress many, many years ago...having to be polite to rude customers but then being able to go into the kitchen and vent. Others vented right along with you. It was always so rejuvenating and helped you to be able to go back out and counter the rudeness with grace.
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#67
#69
#70
Add New Image
What do you think ?
Colin L 4 years ago
Working at a 7-11: every week the same kid comes in put up 2 distraction items and some beer. I ask for ID, he says "oh I just left it out in my car." I ask him to go get it.... and he doesn't come back. Every. Single. Week. Did you think it would work after the 20th time or what?
Lauren Caswell 4 years ago
It's like that movie (the terminal?) Where tom hanks's character couldn't leave the airport, but lined up every day in case she used the green stamp this time :D
Load More Replies... cybermerlin2000 4 years ago
I've always treated customer services with a smile and have always been polite. They are there to help you in what ever capacity they can. Don't expect them to perform miracles as they are usually limited by the company they work for, but being nice and understanding will give them the inclination to look for extra loopholes that can help with a problem. I have very rarely had a failed service call because of this. Sometimes it's unavoidable, but that is because the company does not care, and it shows, such as the time we had a burst water main outside our house for 3 years.
Katie Lutesinger 4 years ago
Same here. When someone in a shop starts apologising for the product I'm after not being in stock/sold there, I always say "no, it's okay, it's not your fault; you just work here after all!". They really seem to appreciate it. :)
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Jess-a-men 4 years ago
I used to have this irrational fear of cashiers hating me for minorly inconveniencing them sometimes. Then I became a cashier and f**k do I hate people who minorly inconvenience me.
Dorothy Parker 4 years ago
I worked in customer service for a very upscale store in Beverly Hills, California. I thought my back aches were due to a bad desk chair. Nope. The customers and boss gave me an ulcer.
ADHORTATOR 4 years ago
I am a customer service manager and I do this for over 20 years...some are relatable :-)
Kristoffer Rahbek-Jensen 4 years ago
I have worked in customer service for more than 20 years (in retail, phone service/sales and as a bartender) in two european countries (Germany and Denmark) an i must say i haven't had that many problems... Maybe it's an american problem?
Colin L 4 years ago
Working at a 7-11: every week the same kid comes in put up 2 distraction items and some beer. I ask for ID, he says "oh I just left it out in my car." I ask him to go get it.... and he doesn't come back. Every. Single. Week. Did you think it would work after the 20th time or what?
Lauren Caswell 4 years ago
It's like that movie (the terminal?) Where tom hanks's character couldn't leave the airport, but lined up every day in case she used the green stamp this time :D
Load More Replies... cybermerlin2000 4 years ago
I've always treated customer services with a smile and have always been polite. They are there to help you in what ever capacity they can. Don't expect them to perform miracles as they are usually limited by the company they work for, but being nice and understanding will give them the inclination to look for extra loopholes that can help with a problem. I have very rarely had a failed service call because of this. Sometimes it's unavoidable, but that is because the company does not care, and it shows, such as the time we had a burst water main outside our house for 3 years.
Katie Lutesinger 4 years ago
Same here. When someone in a shop starts apologising for the product I'm after not being in stock/sold there, I always say "no, it's okay, it's not your fault; you just work here after all!". They really seem to appreciate it. :)
Load More Replies... Jess-a-men 4 years ago
I used to have this irrational fear of cashiers hating me for minorly inconveniencing them sometimes. Then I became a cashier and f**k do I hate people who minorly inconvenience me.
Dorothy Parker 4 years ago
I worked in customer service for a very upscale store in Beverly Hills, California. I thought my back aches were due to a bad desk chair. Nope. The customers and boss gave me an ulcer.
ADHORTATOR 4 years ago
I am a customer service manager and I do this for over 20 years...some are relatable :-)
Kristoffer Rahbek-Jensen 4 years ago
I have worked in customer service for more than 20 years (in retail, phone service/sales and as a bartender) in two european countries (Germany and Denmark) an i must say i haven't had that many problems... Maybe it's an american problem?
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