I yap. Tiny humans write what I say. Every few months I ask tiny humans what I said. If they remember, then they get to leave in a few years.

Ppl sad, ppl pay me, ppl still sad but understand why.

I talk, kids stare, I talk again, bell ring.

Customer angry, call me, customer angrier.

Ask people questions so they feel more important and respected and they’ll like you more.

sursgoatcheeseballs:
This. I have social anxiety & it makes life so much easier bc it also takes the focus off of me.

“Energy matches energy.”
When my kids challenge me, get angry, I lower my voice. I keep lowering it until they stop to actually be able to hear me.
It resets the “temperature “of the room, and it helps them slow down and refocus.

Same thing with adults. I’ll just respond calmly “I’m not raising my voice- why are you?” And repeat it if necessary until they follow suit.

Problanketlife:
I've also heard with kids (probably more for older ones) to say "I really hope, when you're older, you don't allow someone to speak to you in the way you are speaking to me now".