Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

More info: Not Always Right

#1

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Nadine Ducca
Community Member
2 years ago

Sweet.

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#2

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blugeagua
Community Member
2 years ago

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a fucking concept!

Lulik
Community Member
2 years ago

unbelievable, isn't?

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Spinaap
Community Member
2 years ago

As an engineer myself I can actually confirm that female engineers have to have thick skins and strong personality's to be taken into account (especially by clients). I however know by experience that they are as much engineer as any male engineer, it's one of those (many) jobs where gender doesn't matter one F#*£. Only the brains, education and experience count.

Cherry Warr
Community Member
2 years ago

if you didn't have a strong personality, you wouldn't BE an engineer..so why be mad about what has gotten you to where you are?

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Tiny Dynamine
Community Member
2 years ago

Maybe her first response should have been "Yes, I'm an engineer" instead of not informing him, even though he was sexist in the end.

Katherine Gunn
Community Member
2 years ago

Why should she have to state she is an engineer...he called a hotline for ENGINEERS...none of the men would have to say they are since its, again I emphasize, a HOTLINE FOR wait for it ENGINEERS! lol

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FlyGirl
Community Member
2 years ago

I'm a pilot and an aviation maintenance major. I pulled over last week to help a little old lady with a flat and she got upset when I tried to help-told me to call my boyfriend and have him deal with it because I'm a girl. I went, "yeah right, I change HIS oil."

BusLady
Community Member
2 years ago

In your career, you probably change oil, fix flats.....

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just a thought!
Community Member
2 years ago

* Sexist asshole alert *

John L
Community Member
2 years ago

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False Alarm comrade. The title here is 'right on'. It was stereotype, with her being the exception. As for the "asshole" part, projection is not good for one's long term resume. https://en.wikipedia.org/wiki/Psychological_projection

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Juli Underwood
Community Member
2 years ago

Yup. Being a gunsmith I get this all the time. Men hate it when u know more than them lol!!

Miss Cris
Community Member
2 years ago

The same happens to me, they directly aks for "my boss", or for coffee while waiting for the engineer... so me!

BusLady
Community Member
2 years ago

I hope you told them to "help themselves" to the coffee

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Kristin Connon
Community Member
2 years ago

I used to rebuild transmissions for a large, well known company. Even when I would wear my uniform shirt to a certain auto-parts store (all greasy and dirty btw), they would often look right past me at the counter and address my nice, clean husband instead. I go to a different parts store now, but still, I feel ya, girl!

Suzanne G
Community Member
2 years ago

“Crap! Now where did I leave my penis?”

Bella Smith
Community Member
2 years ago

I can't believe even in the 21st century this happens!

Lu
Community Member
2 years ago

You know this guy will call back later.

Zori the degu
Community Member
2 years ago

Omg, my own mother and grandmother are engineers as well as many other adults I know and before I started using Bored Panda(and the worst client-related posts) it never even occurred to me that anyone could find this weird. I mean, I've always thought it's a job typical for both sexes. I mean, I know most firemen are well, men and most secretaries are women (and the other way round would be more uncommon) but engineers... I thought it's pretty much like acting and design: a job that attracts everyone.

Marcin Barczyński
Community Member
2 years ago

I think it stems from the perception that technical occupations are "manly". Never mind all the women who worked in factories etc. during WWII, sucessfully replacing the men who had worked there before the war. smh

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Julia Plackett
Community Member
2 years ago

IT Support is very similar "I need to talk to the Help Desk Guy" "I am the Help Desk Guy", "Really? But you're a woman" "Yes, I am, what can I help you with?"

Luna
Community Member
2 years ago

I get that a lot too....seems men do not want to believe (or sometimes even listen) to us,the females who know more than they do...

Holly Kristiansen
Community Member
2 years ago

Yes. We can all hear a pin drop. If we are women, we are VERY familiar with this scenario. I am looking forward to the day when someone says, "I don't get it".

Ingrid Tsai
Community Member
2 years ago

Can't believe people still do this!

Wise Girl
Community Member
2 years ago

Screw him then!

firegirl 21
Community Member
2 years ago

Bet you this customer can't engineer as good as this girl *facepalm*

Patrick McKenna
Community Member
2 years ago

isn't it time to get rid of that disgusting butterfly on the tongue image to the right?

Diane Diggs
Community Member
2 years ago

I can't bear to look at it; I have to quickly scroll past it.

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Hans
Community Member
2 years ago

More sexism. This is really outragous. But so typical unfortunately for these every day occurances.

So_cat Socrate
Community Member
2 years ago

Oh god...I love the answer she gave. Not sure I would react like that XD

Kymm
Community Member
2 years ago

I have the same problem at my job (technical advisor for car repair) I doesn't help that my name is used for the 2 genders and they always assume I'm a man I once had a client, also refusing to speak with me , cause he said I couldn't know cause I went to 'girlschool' Or clients who call my male collegues to double check if I knew what I was talking about

Fsociety
Community Member
2 years ago

Females in two major hardware stores go through the same stereotypes.

BusLady
Community Member
2 years ago

I remember the ad a while back:"Ace is the place for the helpful hardware man. " Then they changed it. A female employee appeared in the ad, and it now said "man and woman"

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John Stackhouse
Community Member
2 years ago

Great come back

Michèle Gyselinck
Community Member
2 years ago

My sister is an electrical engineer. She graduated in 1987 or so. Guys still outnumber women in that field, but women outnumber men in Medical faculties. Maybe it's more a matter of interest than of ability?

Phoebe Bean
Community Member
2 years ago

And it won't be the last time she or another woman will hear that again and again

Izzy Bear
Community Member
3 months ago (edited)

Dude sounds like fucking sexist prick.

Wendy Melkert
Community Member
1 year ago

whahaha! oh girl you NAILED it!

ELI SIMPSON
Community Member
2 years ago

Well if he called frequently and always got a male answer then maybe he was confused but still, very rude.

Carmen Devore-Blakestad
Community Member
2 years ago

Good for you sister! Some people are just asses and you handled this one GREAT!!

Nick P
Community Member
2 years ago

Customer: But.. you're a girl Me: Ya.. and you are an ***hole...

Cherry Warr
Community Member
2 years ago

isn't that funny that so many see this as a bad thing...instead of being so proud that we have reached a point in our society that we don't see this as anything but good. Must be a generational thing....I came up when we laughed at ignorant people as we passed them on the ladder. If you are winning (and being an engineer is a definite win for ANYONE) then why get mad at those that didn't win?

Teri Donovan
Community Member
2 years ago

Never knew you needed a penis to be an engineer.

Daphne Sonneveldt
Community Member
2 years ago

i am a it technical support. have the same issues. only girl in this man world. even got as bad that customer did not wanted to help him so passed him to manager who gave customer 2 options. let me help him, or go back in the waiting line an have a good chance he would get me again

Ja Legge
Community Member
2 years ago

Lmao "valley girl" and hope the caller picked up on that sarcasm!!!

Catori
Community Member
2 years ago

Oh my gosh that is amazing ... totes lol

Ryan Agarwal
Community Member
2 years ago

That’s just dumb.

Holly Kristiansen
Community Member
2 years ago

Yes. We can all hear a pin drop. If we are women anyway!

Eamonn Anderson
Community Member
2 years ago

great comeback

Daria B
Community Member
2 years ago

That's one of the reasons I prefer to keep my privacy when communicating with our fans, at the video games' company. We're lucky we only interact with them through text, they can't call us.

Tedus
Community Member
2 years ago

I find girls amazing to :D

Zoran Svracic
Community Member
2 years ago

Maybe he tought engineer is word for male. U know, like, waiter waitress

Patrick McKenna
Community Member
2 years ago

when did this exchange take place? in 1975? either that or the SJW's strike again.

Grace Wiebe
Community Member
2 years ago

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Why didn't she just tell the guy she was an engineer in the first place? She made it sound like she was a receptionist just by the fact that she didn't identify herself as an engineer from the start of the conversation. Feminists and they way they like setting people up so they can make a point of being women in the workplace. It's not new, people.

Long Joan Silver
Community Member
2 years ago

Umm, the person called the engineering line. She shouldn' have to say that she's an engineer, as that's self explanatory! Also, what's this got to do with feminism?

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Tyler Geer
Community Member
2 years ago

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I don't understand why this is a "stereotype". Is it legal for a female to be an engineer?

Talise Snyder
Community Member
2 years ago

The stereotype is that people think engineers are always men because females and supposedly incompetant

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Phil The Computer
Community Member
2 years ago

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Hey, look, buddy. I'm an engineer. That means I solve problems. Not problems like "What is beauty?", because that would fall within the purview of your conundrums of philosophy. I solve practical problems. For instance, how am I gonna stop some big mean Mother Hubbard from tearing me a structurally superfluous new behind? The answer: use a gun. And if that don't work? use more gun.

Phil The Computer
Community Member
2 years ago

What nobody gets the reference?

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conofifor
Community Member
2 years ago

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Google paid each week on-line from home over $4000+ simply by operating merely on-line. Last month I actually have got paid $19523 simply by operating four weeks on-line. Its simply wonderful and my earnings ar currently far better than regular nine to five workplace job. This job is simply outstanding. attempt currently to induce additional money on-line from the small print here...... http://bit.ly/2mgS6mW

Eric Cox
Community Member
2 years ago

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An engineer working on a tech support line, I wonder if she has an engineering degree of if her title is engineer. I wouldn't be surprised to find a female engineer but I would be surprised to find an engineer answering the phones.

Eva Bryson
Community Member
2 years ago

So who's going to answer the phone?

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Jonas Junior
Community Member
2 years ago

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Fake

Matthew Hyder
Community Member
2 years ago

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I wonder if she's a sexy looking tomboy. :3

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#3

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Steve Bowman
Community Member
2 years ago

Sound like a part of a Monty Python sketch.

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#4

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Ben Smith
Community Member
2 years ago

Hhahaha, damn near impossible

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#5

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Nadine Ducca
Community Member
2 years ago

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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#6

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Elise Mon
Community Member
2 years ago

customer is not always right

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#7

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Lara B.
Community Member
2 years ago

That's what you call a hypocrite!

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#8

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Hope Floats
Community Member
2 years ago

Sorry had a giggle at this...Bless her..

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#9

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Lara B.
Community Member
2 years ago

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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#10

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TC
Community Member
2 years ago

Dumberger...

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#11

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Hans
Community Member
2 years ago

Insecure people are everywhere. They like to be intolerant, too.

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#12

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Hans
Community Member
2 years ago

Sexism works eveywhere and for everything.

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#13

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Azure Adams
Community Member
2 years ago

I've done things like that before, it's not fake

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#14

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Nadine Ducca
Community Member
2 years ago

What an asshole woman, really...

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#15

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SoLàlà
Community Member
2 years ago

Actually, not all mammals have nipples. For example, male horses don't.

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#16

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BREAK YOUr perceptions
Community Member
2 years ago

and she thinks a scammer would be happy? those jerks are always jaded

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#17

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Hans
Community Member
2 years ago

Disabled people do not need pity, and usually even not help, but respect.

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#18

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Hans
Community Member
2 years ago

Darwin Award contestant.

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#19

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BurntBrownies
Community Member
2 years ago

It seems fake...?

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#20

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TC
Community Member
2 years ago

Well done

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#21

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just a thought!
Community Member
2 years ago

😂😂serves her right!

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#22

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Hans
Community Member
2 years ago

:o

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#23

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Hans
Community Member
2 years ago

Parents imposing sexist sterotypes on their own children are the worst.

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#24

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Hans
Community Member
2 years ago

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an asshole, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
Community Member
2 years ago

I worked as a glass collector in a bar when I was 14. A man actually bit my ass once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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#26

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Hope Floats
Community Member
2 years ago

Some people are just born stupid..It's not something they develop over a period of time..They're just born that way...Here is a prime example..

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#27

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Hans
Community Member
2 years ago

Me: "Although the damagte is probably inferiour to that in your head."

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#28

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Ehren Thomsen
Community Member
2 years ago

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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#29

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Erin Sheppard
Community Member
2 years ago

I have been this customer :(

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#30

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Tiny Dynamine
Community Member
2 years ago

The amount of stereotypes someone uses is inversely proportional to their level of education.

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#31

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Bunnies4Zwin
Community Member
2 years ago

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

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#32

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Steve Bowman
Community Member
2 years ago

That sounds fake and isn't remotely funny.

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#33

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Shika Louis
Community Member
2 years ago

um at least he realised his mistake

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#34

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Lara B.
Community Member
2 years ago

That's not too bad in my opinion.

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#35

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Lynn Donovan
Community Member
2 years ago

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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#36

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Nadine Ducca
Community Member
2 years ago

WTH did I just read?

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#37

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TC
Community Member
2 years ago

Hahahaha...

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#38

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Neeraj Jha
Community Member
2 years ago

One of the very few things with which Canadians might get angry..

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#39

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Mia The Pun Master
Community Member
2 years ago

I wonder what happened next.

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#40

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TC
Community Member
2 years ago

"ShakingSpeare"

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#41

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Shruti Naik
Community Member
2 years ago

Hahaha! This was funny!

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#42

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Kjorn
Community Member
2 years ago

i was ok with that statemen until i read the last sentence

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#43

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Aqua Sky
Community Member
2 years ago

I'd prefer a book over a Nintendo any day.

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#44

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Hans
Community Member
2 years ago

And, almost certainly, a pack of cigarettes...

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#45

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Hans
Community Member
2 years ago

Blackberry cookies are tasty!

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#46

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Cats999
Community Member
2 years ago

NOPE

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#47

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Shruti Naik
Community Member
2 years ago

Her brain must be fried as well

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#48

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Daniel (ShadowDrakken)
Community Member
2 years ago

And this is why I never use those bullshit terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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#49

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Lara L.
Community Member
2 years ago

Thats why i love my galaxy S7- i could go into the shower with it :)

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#50

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Hans
Community Member
2 years ago

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#51

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Sanne H.
Community Member
2 years ago

The customer probably expected Casper. Or Patrick Swayze.

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#52

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Nadine Ducca
Community Member
2 years ago

Aww!

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