Welcome to Bored Panda, how may I help you? Ah, I see. So, you Pandas work in the food, retail, and services industries and started the week off dealing with some incredibly dense customers. Denser than the core of Planet Earth, you say? Well, don’t worry about it, plenty of us have been there.

In fact, our team has collected a whole bunch of examples of the dumbest things that customers have said and done, to make you feel better. Trust us, you’re not alone in this. Of course, this isn’t to say that all customers are dumb: most are polite and decent. However, a small proportion of them are nightmare material and don’t even know what chicken wings are. And here’s the proof. Grab a soul-healing cup of tea, scroll down, upvote the situations that made you laugh, and share your own retail nightmare scenarios in the comments.

Bored Panda reached out to Save the Student, a British project that advises students on how to make their money go further, about how the pandemic affected the job market and what to do if you feel like you're stuck at a job where you feel demeaned. Jake Butler from Save the Student said: "It does depend on location and other factors, but finding a job during the pandemic, specifically lockdown, has been extremely difficult for students. It's true that some businesses, such as supermarkets and delivery companies, have increased recruitment, but large student employing sectors such as retail and hospitality have really stuttered due to being closed for many months."

#1

People-Share-Dumbest-Customers

ohmygoshaavash Report

Janus Sanders
Community Member
6 months ago

this is iconic lol

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#2

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clientsfromhell Report

TmKhr
Community Member
6 months ago

I too want to lemonade some important papers while I drink some laminate soda

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#3

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ladyyatexel Report

Michele Ferretto
Community Member
6 months ago

Staff are slaves to that kind of lady. So "no people" in her mind.

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Jake from Save the Student added that while some retail and hospitality jobs are returning, many students are "shunning them as there are worries about job security and also working conditions." According to Jake, one of the main worries that many have is that the market is weighted towards the employers and not the employees.

"For those that feel demeaned in their current job, I would suggest it's worth studying the rights you have as an employee," Jake told Bored Panda what we can all do if we find ourselves being treated less than humanely at our workplace. "Even during the pandemic, there is no excuse for an employer to break the law at your expense. And if you feel you're being treated especially poorly I would suggest looking to switch jobs, but doing so wisely."

#4

People-Share-Dumbest-Customers

tumblr Report

Mihai Mara
Community Member
6 months ago

How dare you ask such questions?? :)))

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#5

People-Share-Dumbest-Customers

fallen-gravity Report

TmKhr
Community Member
6 months ago

A woman in a Finnish Facebook sales group didn't want to tell her clothes' size because she didn't want anyone to know how big she was.

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#6

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xoannaababyy Report

Otter
Community Member
6 months ago

Is "BLT with cheese" going to be the new "See you next Teusday"?

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It’s easy to stay professional when the customers who you deal with are nice, pleasant, and see you as a human being. But the challenges start when you come face to face with someone who demeans you, acts overly entitled, or simply asks incredibly dumb questions. All of which makes you question why the nation’s education system has set the bar so low.

Earlier, I’d spoken about how to deal with difficult customers with Alexander Kjerulf. He’s the founder and Chief Happiness Officer at ‘Woohoo inc.’ and knows a lot about helping keep employees motivated, happy, and using their skills at their best.

Alex put it very simply that if you feel like you’re forgetting that you’re a human being worthy of humane treatment at your job, then you should seriously consider moving on. “Quit, and find a better place to work, where they actually care about their staff. And quit sooner rather than later. The longer you stay, the more they will grind you down until you lose all the energy and optimism you need to move on and find a better job,” he told Bored Panda.

#7

People-Share-Dumbest-Customers

sarge-m , twitter.com Report

TmKhr
Community Member
6 months ago

You're right, there's no one here, it means you've broken in and police are on their way to arrest you

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#8

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imgur.com Report

Michele Ferretto
Community Member
6 months ago

This is gold!

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#9

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veterinaryhumor Report

WildHoneyPie
Community Member
6 months ago

Meanwhile, the dog's at home going "alright!..."

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He said that it’s common in restaurants to treat their customers like kings. And some places complement this by treating their employees badly. However, this is far from all right! It shouldn’t be the norm.

“99% of people are nice, but the occasional rude client is unavoidable," Alex noted that you will have to deal with difficult customers sooner or later. It’s not something that you can avoid forever and ever, no matter how good (or lucky) of an employee you are. "You can learn tricks to deal with them, and that's great, but no one should have to put up with mistreatment."

#10

People-Share-Dumbest-Customers

Moonpie_Luna Report

Mihai Mara
Community Member
6 months ago

The rule "an eye for an eye" should have been applied: "here's your HOT latte!" *splash*

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#11

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lucipurrrrr666 Report

WilvanderHeijden
Community Member
6 months ago

And that's the only possible way to deal with morons.

JuJu
Community Member
6 months ago

Smile, nod and charge.

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Jojo Dancer
Community Member
6 months ago

I'd like a cheeseburger with no cheese...

Mark Cleary
Community Member
6 months ago

Ya, that sounds ridiculous, but..... Going thru a drive thru once and asked for a plain cheeseburger, meaning-no condiments,-no ketchup, mustard, nothing, just a plain cheeseburger. Driving away on the highway, opened it up, and found......a hamburger, no cheese. I literally got a plain cheeseburger, that came without CHEESE.....🤦‍♂️

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I Liquored On
Community Member
6 months ago

Im sure I cannot be the only person who had a customer complain that their coffee was too hot? I would just put it under the counter and keep working and then call their name again a few minutes later and hand it back. Usually they were quite happy with their cooler coffee. My faith in humainty was never tested quite as harshly as when I worked as a barista

Diplodocus Dinosaur
Community Member
5 months ago

Coffee is supposed to be hot???

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Mumchkin
Community Member
6 months ago

I'd have done that too. At Burger King, I had a few customers that wanted plain Whopper Jr's, that's just a burger. They would argue that they are not the same size. I finally stopped trying to explain it to them and just charged them the extra money for their own stupidity.

Furious George
Community Member
6 months ago

I used to work as a batista, and let me tell you that people will walk into absolutely any coffee shop and order Starbucks drinks. The funny part is that almost all Starbucks drinks are not actually what they're named. The first time I handed someone an actual Macchiato I had to stop myself from laughing as they asked for the manager.

There Is No Planet B
Community Member
6 months ago

Imagine ordering a "latte" in Italy... you'll get a glass of milk!

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PeachPossum
Community Member
6 months ago

He needs to meet up with the virgin screwdriver lady... perfect match

Thorfin Wolfsbane
Community Member
6 months ago (edited)

Had a customer at a coffee shop request a “flavor shot of cappuccino”. Tried to explain it’s a whole drink and not a flavor. Ended up sending him next door to a gas station where, “I think they have what you’re looking for”

Diplodocus Dinosaur
Community Member
5 months ago

I was eating with my friend at our favourite pizza restaurant when a customer came in and demanded they serve him a "Choo-choo pizza". The owner said they didn't have any pizza on the menu called Choo-choo, but if he told him the ingredients he could make him one. The customer said no; it had to be the Choo-choo pizza. The owner repeated what he had said and asked what to put on the pizza. The customer said what the topping was. I can make a pizza like that, the owner said.The customer said no and repeated that it had to be a Choo-choo pizza and got more and more angry. After arguing a bit more he stormed out, still shouting about the Choo-choo pizza. My friend and I had a laugh together with the owner. Every time after that when we came to the restaurant, he greeted us by saying "Choo-choo?" and we answered "Choo-choo!". It became our secret joke.

JayWantsACat
Community Member
6 months ago

Reminds me of that one post about a customer wanting a "cheeseburger with no cheese", being told that's a just a hamburger, the customer denies reality and insists on their original order even after being told the hamburger was less expensive.

Calypso poet
Community Member
6 months ago

Omg lol! I am kinda clueless about about coffee drinks. I love espresso when I need a jolt and am on the run. When I was in the mood for an Iced coffee so earlier this year I stopped into a Crimson Cup that opened just before the pandemic. They were so nice and made a suggestion that was perfect! If you don't know ask! The baristas are there and not making McCafes for a reason!

Mya Lugar
Community Member
5 months ago

You can lead a mule to water, but you can't make him a horse?

Rainy Day Wolf
Community Member
6 months ago (edited)

The oposite happened to me all through technical school when I became vegetarian I went to the cafeteria and asked for a quesadilla and I was informed they didn't sell quesadillas only sincronizadas... sincronizadas are tortilla, jam and cheese... so for the rest of my time there I had to request for sincronizadas without jam (which are plain quesadillas)... eyeroll

RGNix
Community Member
6 months ago

Honestly, the names are so confusing, that this sounds like a mistake that I would make.

Luuta
Community Member
5 months ago

Doh. What she needs is brains. Sadly, her current lack of them is bloody offal.

Rench
Community Member
6 months ago

Aww....

Lynn Morello
Community Member
5 months ago

Pass him on to the next poor Barista to deal with.

Bonnie Edwards
Community Member
5 months ago

It is my understanding that espresso is only one type of coffee. Perchance the customer wanted a different type of coffee in his mocha?

Sue Kozin
Community Member
5 months ago

Mocha can also be Coffee and Chocolate. Best with Dutch cocoa.

Laura Johnston
Community Member
5 months ago

Way to go!

Jason Basa
Community Member
6 months ago

At Starbucks, we made the hot chocolates with vanilla syrup and chocolate syrup, so a no-espresso Mocha is possible there but it could also be called a hot chocolate with no vanilla syrup.

Cybele Spanjaard
Community Member
6 months ago

good

NWB
Community Member
6 months ago

hahhahahaha

Chloe *Leah* Pheonix
Community Member
6 months ago

Oh my God 😂

Elena Ktmr
Community Member
6 months ago

In my country, a certain cofee chain makes mocha with instant coffee instead of espresso.

Nicholas Kraemer
Community Member
6 months ago

This comment is hidden. Click here to view.

Why start or continue the argument. You can make the drink so why are you starting a fight?

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#12

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collegefessing Report

Ancsuri
Community Member
6 months ago

Do you have to give a tip in the US? How does it work? Cause by us, you can give a tip if you want to, but you can choose to pay just the price of the food.

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Working in the service industry doesn’t mean that you have to be a doormat, however. If you find yourself constantly being walked over, belittled, and demeaned, you have to reach out to your manager for help. They should be willing to step in and help you deal with anyone who isn’t acting like a human being should.

#13

People-Share-Dumbest-Customers

peacelovepositivity_ , luckiselki.tumblr.com Report

Mihai Mara
Community Member
6 months ago

You break it, you buy it

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#14

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Addison_Peacock Report

TmKhr
Community Member
6 months ago

"Can't you resurrect one real quick?" *facepalm*

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#15

People-Share-Dumbest-Customers

Report

Catlady6000
Community Member
6 months ago

I remember replying something about how if nobody came in to shop, they wouldn't open, and the customer continued to sympathize and wonder why they opened on a holiday

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“You have to remember that in many cases a customer who behaves badly is not necessarily a bad person—it can be a good person having a bad day and that’s why they’re acting out. But the sad truth is that some customers act this way because they’ve learned that it works and will get them discounts or preferential treatment,” Alex said that some customers might be nightmare material by accident while others are very Slytherinish and sneaky.

#16

People-Share-Dumbest-Customers

xxkaileyx Report

Michele Ferretto
Community Member
6 months ago

This is not the first time I hear a pregnant lady be called fat by other woman. For the love of God, what's in their mind!?!?

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#17

People-Share-Dumbest-Customers

ArawnNox Report

Eric Law
Community Member
6 months ago

I've had a number of restaurants ask me what kind of dressing I wanted on my Caesar salad...

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#18

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creatingchaoswithin Report

Pamela H.
Community Member
6 months ago (edited)

Yes there is no "grass fed" chicken meat at the store, but Chickens do eat grass. Obviously you don't own a chicken.

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#19

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daisy-babyy Report

Michele Ferretto
Community Member
6 months ago

Since you were there you could make him notice the size of the chip, so it could very hardly be injected with any vaccine (I bet he believes that too).

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#20

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hylianraichu Report

Janus Sanders
Community Member
6 months ago

wtf is wrong with people?

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#21

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EssenceBeasley Report

Mihai Mara
Community Member
6 months ago

9?

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#22

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Mustaaandaaaaa Report

TmKhr
Community Member
6 months ago

I would like to know how the woman would've "made it correctly"

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#23

People-Share-Dumbest-Customers

Report

Jo Johannsen
Community Member
6 months ago

Hoping to trip you up and get extra.

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#24

People-Share-Dumbest-Customers

mbz321 Report

Tabby_Sohee
Community Member
6 months ago

WHAT ELSE ARE YOU GOING TO DO?! STEP ON THEM?!

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#25

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norbellaromo Report

Helenium
Community Member
6 months ago

lmao osmosis lol

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#26

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_SayLee Report

Mihai Mara
Community Member
6 months ago

"I'm not at home? Omg, you kidnapped me!!!!"

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#27

People-Share-Dumbest-Customers

Juris_Sequoia Report

Znaya
Community Member
6 months ago

She was just showing off how knowledgeable she was 😀

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#28

People-Share-Dumbest-Customers

ColleenSkittles Report

Ty Stratton-Quirk
Community Member
6 months ago

"Waiter! Can you take this water back? It's wet!"

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#29

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Homer_JG Report

Mihai Mara
Community Member
6 months ago

Cody, you didn't answer the question!!! :)))

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#30

People-Share-Dumbest-Customers

ehanda21 Report

Mihai Mara
Community Member
6 months ago

Make sure you never run out of blinker fluid. It's very important in traffic!!

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#31

People-Share-Dumbest-Customers

junior_derose Report

KatHat
Community Member
6 months ago

The full original phrase is: "The customer is always right in matters of taste". ie, if they want to paint their house screaming purple or buy a gold sequin pantsuit, you say YES that's wonderful. It was never supposed to mean what it's come to mean.

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#32

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Gluonsrule Report

Cecilia Herrera
Community Member
6 months ago

I hope she was charged for a quesadilla.

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#33

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katiekml Report

Michele Ferretto
Community Member
6 months ago

You should actually have said that, just to see her face!

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#34

People-Share-Dumbest-Customers

rofnl Report

Vermillion Ace #443
Community Member
6 months ago

When pigs fly south for the winter? 😖

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#35

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gallusrostromegalus Report

Mihai Mara
Community Member
6 months ago

Now I am curious how you explained it and what the customer finally understood.

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#36

People-Share-Dumbest-Customers

queer_hellenic Report

WilvanderHeijden
Community Member
6 months ago

It's the entitlement of "I orderded a cheeseburger without cheese and that's what I'm getting and paying for. You do not chance my order without my divine consent, you underpaid wage slave."

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#37

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ChiefTwoDogsFucking Report

Sleazy Weaver
Community Member
6 months ago (edited)

This is obviously a joke...

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#38

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AtTheAlter Report

Michele Ferretto
Community Member
6 months ago

It's always nice to come across positive people...

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#39

People-Share-Dumbest-Customers

alivexinside Report

Shelp
Community Member
6 months ago

??!

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#40

People-Share-Dumbest-Customers

jojoachew Report

RaroaRaroa
Community Member
6 months ago

The guy's an idiot, of course, but who ever cuts anything in quarters at Subway? Sure, if someone asked, but they don't normally do that do they?

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Note: this post originally had 59 images. It’s been shortened to the top 40 images based on user votes.