The first thing I’ll do after quarantine and this pandemic mess is go to a restaurant. I want to see how it feels to be welcomed, seated, asked ‘what would you like to order?’, be showered with ‘excellent choice,’ poured a glass of Chardonnay, and make up my mind what to get for dessert.
Most importantly, it’s the opportunity to be smiled at and smiled to, joyfully and with ease, like nothing else exists in this world except that restaurant, the food, your companion… and the server.
But this is where it gets tricky. In such a lovely environment like a restaurant, servers still have to deal, time to time, with a fair share of serial a-holes. And it’s not a-holes per se that annoy the heck of them, it’s their a-hole behaviors that refuse to abide by unwritten rules.
For those who’re wondering what the unwritten rules actually are, I’d say it’s half common sense, half being polite, patient, and understanding. But let’s hear from the servers themselves who shared honest responses to the “What unwritten rules do restaurant servers wish patrons would abide by?” question posted on Quora.
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Crying Children And Adults Who Ignore It
When children cry and cry and cry and cry in a restaurant, other people find it annoying. Please, take your child outside for a moment to calm him down.
Many people think of this as "that spoiled brat", but it usually are the adults to condemn and the children to pity.
I couldn't agree more, Hans. My kids were always great in restaurants. But I had twins, and the upside is twins (at least mine) learn patience and that they aren't the center of the universe. I always got compliments about how well behaved they were. I didn't have to do much, just stop the behavior when it did go sideways. What amazes me is that these parents lives would be so much easier if their kids didn't get out of hand.
Load More Replies...That is so irritating. If you can't teach your kid to behave then eat at home!
You can't "teach" a small kid to behave like that... it just doesn't work, they are not mentally capable of even comprehending "behaving". If you are talking about a 7 year old, then sure, you can teach them... but a 2 or 3 year old? If the kid behaves, it is luck not teaching. -- The adult is the one that has to know how to behave. 1st - make sure the kid has had a nap before you go to the restaurant. 2nd - make sure they had a snack. The #1 reason a kid is out of control is if they are hungry or tired. 3rd, if the kid throws a fit anyway, take them out to the car right away, and calm them down. -- With my 2 kids, I rarely had a problem in public, because I altered my schedule to meet the kids sleep/eat schedule. I only had one problem at a restaurant, and I took the kid out immediately. I couldn't calm them down, so I called my wife on her cell and said, "finish your meal and take mine to go, I'll wait in the car".
Load More Replies...Not just crying, when people let their kids run amok! It's a restaurant, not an indoor play centre, there are waiters with hot and breakable things, and other guests, who may well be trying to enjoy a break from their own kids.
Thank you Alethia, I think this is worse than the crying, because they could stop but don't.
Load More Replies...If you have a child who can’t control themselves then maybe hire a sitter or don’t eat out
Mewton’s Third Paw, I asked the question in response to the same repeated statements, and look I will say it again here but to you again, what should we do? lock all children with a disability away?
Load More Replies...This bothers me so much more now that I'm a parent. 99% of the time if your kid is crying, they need something. We took our son to a fancy restaurant one time in his life (he's 4) and only because it was his grandpa's 80th birthday and they insisted he be there too. He was 2 at the time and he screamed bloody murder as soon as we set foot inside the restaurant. I didn't know what was wrong, but I took him to the car immediately to try to figure out why he was crying and to calm him down. Ignoring your kid's crying just makes the parents look like assholes to me.
I was having lunch with a friend at an Italian restaurant. It wasn't full, plenty of tables,. but they seated a man and woman and two small girls. Everyone was dressed very nicely, especially the two little girls. Actually they looked great, pretty little white dresses with full skirts, pink over skirt, full sleeves, their hair was done really cute but I though "oh, crap." Anyway, they only ordered "dessert." The two little girls were so polite and quiet their parents talked to each other, the little girls said "please and thank you." It was so wonderful. When we got out bill I told the waitress to put their check on mine and not tell them until they asked for their check. I just wanted to say "thank you for raising to amazing children." How sad it is that is considered "amazing."
Yep and they think just because they can block it out it means everyone else can too. No, not everyone has such a miserable lifestyle to be used to something so unacceptable
Load More Replies...Kids will act up in public, it will happen. However, that doesn't mean you don't remove them or try to quite them down. At even the hint of a tantrum, my mother had us out the door to have a 'serious' conversation about her taking us home and never taking us out again if we couldn't behave. If we continued, we went home. Home was an hour away from civilization, a trip to the grocery store once a week was exciting. If she had to take us home on the few times we went out, she wouldn't even take us to the grocery store with her for over a month.
Snapping Your Fingers At Servers
Don’t ever snap your fingers at a server, bartender, anyone. Ever.
I was at a restaurant in Munich with maybe 10 friends and friends of friends. One of the friends of friends drank a little too much of the strong Munich beer before dinner and started snapping her fingers at the server. We were mortified and apologized to him. He was gracious and laughed at off. A few minutes later, he asked her what she wanted to eat. When she didn't look up, he snapped his fingers at her. She got mad. We all thought it was hilarious.
Everyone should work in the service industry for at least an entire year while in school. This assholery would diminish quite rapidly if they did.
I ended up snapping back and walking away. Bonus of working for independent bars, actually allowed to call customers out.
Usually these people are ignored. So yeah, they are made to wait until last.
Load More Replies...The only excuse for snapping your fingers at a server is if and when they invite you to perform The Jet Song from West Side Story, and then ONLY if you also clear away all tables and chairs and do the full Jerome Robbins choreography.
Or yell, or whistle, or wave your arms around.... we can see you. Make eye contact for service. Otherwise shut up.
If only that were always the case - there have been many times when I've tried to get the attention of the server and either he/she was nowhere to be found, or ignored eye contact. Not sure what I'm supposed to do in that case if I'm not supposed to do anything overt to get their attention, sometimes I've flagged down another server or busboy to say I'm ready for the check (or would like another bottle of wine, whatever), but that's not always an option.
Load More Replies...I have a friend who is a pretty good person but he is inpatient and can be demanding when we go out to eat. Never snapping his fingers, but getting kind of snide if food is taking longer or if something wasn't quite right. He went to get up to find a server because he felt he had waited too long and I just couldn't. You can tell it is how he was raised, overly entitled and demanding. To his credit, I call him out for it when it happens and he takes the feedback and has become less of a d**k overall. You can let your server know you need something or that something is wrong in a nice way.
You shouldn’t do that ever in any scenario. People are humans not dogs
Flirting
Don’t hit on waitresses. Don’t touch waitresses. I’ve cooked in bars where my job included removing such people from the establishment with force.
Also, don't assume that a server smiling at you and being nice to you means they like you. Being. Nice. Is. Their. Job.
Don't assume that because any woman makes eye contact with you it means she is madly in love.
Load More Replies...Never touch a server, there is no scenario where that would be necessary or appropriate. Also, it’s inappropriate to hit on a server as it will very likely not be welcome and it will make your server feel very uncomfortable about continuing to serve you. But, it is appropriate to smile at your server (regardless of their gender), make eye contact, and call them by the name that they provided when they introduced themselves. Hopefully this will be understood as politeness rather than as flirting, but try not to err on the side of rudeness.
Exactly. The only situation I find it appropriate to touch them is when a work accident is imminent and you're there to catch their fall, help them stand up and such. But these things mostly don't happen, and even then, once they're fine, your "touching" is over.
Load More Replies...You do not touch anyone without their permission. Just because a waiter or waitress is being nice to you doesn't mean they like you.
I was pretty blunt on this. Usually I just looked at them very seriously and ask if they wanted to keep that hand. Then walk away.
Load More Replies...Thank you to the owners and managers who dont put up with that s**t and dont make us put up with it either! Wish it was more commonplace
What I hate is when waitresses hit on the guy with you thinking they'll get a better tip. Guess what,. I hold the money!
As a former waitress/ bartender my rule for any guy with any girl was to always greet her first and NEVER joke with the guy she was with . Even if the guy is willing to disrespect the gal he's with, doesn't mean I was.
Load More Replies...I was out with my husband and I ordered a drink called the Ocular Patdown. We were joking and then my husband orders the same and there was no denying it came off as sexual. Made worse by our friends joking along. In the meantime he is trying to convey that he really, truly, did just mean to order the drink. He was so mortified that on our way to the car he was still agonizing over it because it was clear the server had been made uncomfortable even after we tried to clear it up. So we went back while they were closing so he could apologize again. We go there every week for trivia. He still apologizes, get the same server every time. The man is racked with guilt. Month and a half and he finally managed to order the drink again.
I PROMISE its nothing she hasn't dealt with, appreciated the apology and she moved on immediately. Unfortunately its part of the gig, sometimes it crosses the line, but if someone says they're sorry usually thats better than any tip and more appreciated.
Load More Replies...The waitress at the tilted kilt constantly shoving her boobs at my husband. I was the one paying. No fair.
I woulda told her "I'm paying, and TIPPING now please get ur boobs off my husband ".
Load More Replies...Touching Their Servers
When people touch their server. I'm not to be touched. I don't like it, and I'm not your pet. I'm not your buddy, baby, friend, or lover.
The reverse is also true: waiters please don't touch your clients! (Much, much more rare, I know, but it happened to me once. It was just my lower arm, so no sexual intentions, but still not appreciated.)
I was in a Chinese restaurant as the client of an agency taking us out for business. The waiter kept teasing one of the account managers about his big ears and then even started flicking them. So weird.
Load More Replies...Under no circumstances is it appropriate to touch your server. If you happen to be dating or are married to your server, still don”t touch them while they are on the job because other patrons might not understand the relationship and might either feel uncomfortable or think they have permission to touch that server as well because you did. It’s really just best to keep your hands to yourself and your food.
To some extent I blame the forced use of name tags for inviting this uncalled for familiarity. Too much emphasis on 'friendly'. You can wear a pleasant expression and do an ecxcellent, profession job without "grinnin' like a jackass eatin' a cactus"
One time at a Red Lobster the waitress put her hand on my shoulder as she talked to us. My wife was not amused.
TIPPING is a legal form of prostitution. Customers mistreat servers, knowing the worker probably doesn't want to jeopardize the tip. LIVING WAGES NOW.
I was at IHOP for lunch and the server sat down in the booth, directly across from me, to take my order. I was surprised to find my reaction was to become immediately incensed.
Coming In Minutes Before Closing
If Google says that the restaurant closes at 11, the right time to order is not three minutes before closing.
The staff are not people willing to work every single day overtime like they had no lives of their own.
They are people with loved ones and hobbies as well.
In the Netherlands you can order all you like, but when the kitchen is closed, the kitchen is closed.
And again, why not ask politely? I have on dozen occasions in a bar at a later time asked if the kitchen was still open, sometimes 30 minutes before closing time, sometimes at, and sometimes an hour after closing time. If asked politely, a polite "sorry, only drinks" is the worst that can happen. More likely, you will hear something like "we cannot do any warm dishes but if a sandwhich is ok, I will be right back" and the kitchen probably needs to throw away less stuff.
Load More Replies...In Korea, it is common practice to have a "last order hour", which is usually an hour before actual closing time. Never seen anyone argue with that.
Same in Japan. It is clearly written in the door and menu too
Load More Replies...If a group of people that walk into the restaurant 10 minutes before closing, and then say to each other "whew! We made it on time!", The staff all think you're jerks, even though the kitchen is open for 10 more minutes. Staff knows damn well that it will take at least 10 minutes to get everyone's order, let alone the time it takes to cook it, clean up, and wait forever for the group to finish and get out.
Am I missing something? Isn't that the point of a closing time, you can't order after this time? What's the point of having the closing time be the same time the employees go home? Then it's a hassle for everyone. The closing time should be the same as the last order time. 3 minutes before closing is a viable time you can place an order because the establishment is still open. If the restaurant has the closing time as the same time that the employees go home, then there is a serious problem there.
Perhaps posting a "last orders" time rather than "closing time" would be better. You might even get off early sometimes.
Most places won't seat people 5 minutes to closing which is good. Had one place I worked at that sat a table 10 til closing and they all ordered steaks and finished with deserts. The sales were not worth staying an extra hour. I tore that "manager" a new one then when he bitched something about overtime. That restaurant is shut down now
30 seconds to closing, a large family walked in. we told them it was fine to order, but it'd need to be quick as we were closing, and it would be take away only (The place was cleaned, we were basically ready to go). not only did they take 15 minutes to place their whole order (just some drinks and some sandwiches) they started eating and drinking in the shop. also one of the kids changed their mind 4 times about what drink he wanted. i made sure each time it was definitely what he wanted, then we'd give it to him and he'd be like 'that's not what i wanted!' then his parents got pissed when we'd take the drink off him and replace it, because basically they wanted all the extra drinks we'd made for free. we had to stay 15 minutes past closing, then another 15 minutes cleaning up the mess they'd made.
I had a family of about 12 or so people come in once. Ranging from a couple babies, to kids, to adults, to grandparents. All of them fresh from the farm. It was 15 minutes til close. And we told them that, when they asked. They still took a full 10 minutes to decide what they wanted. Now it's 5 minutes til close. They ordered FOR HERE (at that job we had to allow it)! Stayed almost an hour past close. Moved a bunch of tables around, but of course didn't move them back when they were done. Left trash and food everywhere. Tracked mud from their boots all over my previously clean lobby. Assholes. People like that don't care about anyone but themselves.
Load More Replies...Had a group of 15 show up 5 minutes before closing. They all dawdle. I got on the loud speaker and told them they had 2 minutes to order so be ready. Every single one came through like a champ and asked would it be easier if they ordered the same thing and pay together. If you're going to be a d**k be a d**k like these kids. Lol
Being Impolite
Please, get off your cellphone when I’m taking your order
I've seen servers just walking away if the customer was phoning and ordering at the same time. I'd always tip these servers extra.
Just get off of your fcking phone when ANYONE is talking to you. It's a basic courtesy!
And when speaking with someone, don't answer the phone/text. The person you are speaking with is more important than the phone.
Load More Replies...There are a lot of places where you don't get service if you're on the phone. I've seen coffee shop employees tell people to go back to the end of the line if their texting or calls are so important they can't put the damned phone down. ...///.... I've also seen a cashier at a grocery store refuse to start ringing up an order until the person was off the phone. It was beautiful.
That's nice. I imagine they just need an answer to "plastic or paper" before ringing up - lol. Except they should be using reusable bags... anyway
Load More Replies...Agree about not being impolite. But I wouldn’t recommend assuming that a customer being on their phone means they are being impolite. Perhaps they are getting a texted order from someone who is in their way and will be joining the table shortly. Perhaps they are hard of hearing and use their phone as a way to transcript what the server is saying. If the patron is ignoring their server because they are disrespect by their phone, that could be addressed, but phones are not always a distraction from what is around them.
When people are ordering for someone not at the table they say so, if using the phone for assisted hearing or to better read the menu it's pretty obvious to the server. This comment is meant for the people scanning social media/texting/whatever and not answering questions like what they'd like to order, or when you try to bring them food and they refuse to move their hands and device out of the way so you can put a hot plate down. I find this behavior to be rude not only to the servers but the people you're out to eat with, but I also won't wait for you to finish to take your order and I'll set a hot plate down where there is room and if you have to grab it to move it front of you too bad.
Load More Replies...This goes for deliveries. I can't tell you the price of your order if you are on the phone because you probably won't hear me. Also, if something is wrong with your order, you can't tell me because you are talking to someone else.
Damn right, if your order ends up wrong or incomplete it's your own damn fault
I don't really see this as rude. Unless the customer is ignoring the server or taking forever placing their order. I've been a server, I've worked retail, I've worked a lot with the public, and this doesn't even rank as rude.
This should be a rule no matter who you're talking to. My pet hate is people talking to store clerks and bus drivers and such with their earphones in. Gah!
As a blind person, I need to use my phone to read the menu. I imagine many people are on their phone for non-essential reasons, but some are on the phone for essential reasons.
No-one means people who are using the phone to help their daily living, that's is absolutely fine. It's the people who have no good reason that are the problem - they're usually rude as well.
Load More Replies...When People Go And Sit At A Dirty Table
PLEASE DO NOT HELP YOURSELF TO A SEAT AT A DIRTY TABLE.
First of all, it’s gross. Why would you sit yourself down in someone else’s mess?
Second of all, if it’s not clean, we aren’t ready for you at that table yet. Now someone has to awkwardly bus the table and wipe it down while your impatient ass just sits there being all in-the-way.
Does this happen frequently in most countries? Because in the two countries I live in, customers usually wait at the restaurant's entrance until a server attend to them. Except for fast food restaurants, but usually all the tables are not dirty because customers normally clean after themselves.
In the UK it depends - pub restaurant you sit yourself but most dedicated restaurants or fine dining you wouldn't. I was sitting with my partner at a small table in a very busy restaurant and an older couple just decided to seat themselves at our table! We were so stunned we just stared. It wasn't laid for more than two. Fortunately a member of staff came and removed them. People do odd things.
Load More Replies...If you're waiting in a restaurant where there are only Dirty tables available and no one is cleaning them what are you supposed to do? How long should you just stand there like an idiot? What if someone else who came in after you then sits down before you? .... Answering my own question - leave, this is not a good restaurant.
If you do that in a "seat yourself" place, you might lose that table. And that table might be the best spot in the place. So no, me and my friends are gonna take it before someone else. DIBBS.
If a table is left dirty, the staff aren't doing their jobs properly. I worked in the service industry for over 10 years and the second people left the tables would be cleaned,. If there were ever an opportunity for someone to sit down and the table were dirty, my boss would chuck and eppy.
That's a bit one-sided. Sometimes, customers are VERY quick. And if you as a waiter just got the money and the first set of cutlery/tableware away, sometimes tehre's already someone sitting there while you're still trying to take the rest away.
Load More Replies...When i was waiter (long time ago,high student need money too) maybe i hate this manner. But now, when eat at restaurant with full occupied customers, i think understand what most customers think. It's not about manner, it's about chair game
If I go into a restaurant with my family for a treat, and it's one where we seat ourselves, we're going to sit at the nice one by the window, even if it's not cleared yet. It's our time for something nice. And as for 'it's gross' - what? It's used crockery and cutlery. I wash up every day, I see this stuff a lot. Unless there's bogeys all over the table or something, it's not 'gross'. If it contributes to a better running of the restaurant to have customers sit at tables that are ready then management should have a system in place.
OMFG, 4 out of 5 times if it is a choice between a clean table or the dirty one right next to it they sit at the dirty one!! Also super freaking annoying, when you seat customer and they refuse a particular table and insist on another, that is dirty, and stand there impatiently while they insist you clean and set it for them.
This happened once in the restaurant I work at. These people came in and started moving the dishes off of their table to another table. They ended up making a bigger mess than was already there.
Ordering Something That's Not On The Menu
Do not order anything that isn’t on the menu. I’ve run into so many situations where customers want to make up their own dish that isn’t on the menu (ordering fish and chips at an Italian restaurant). Perhaps it’s because they don’t know how to read, and therefore can’t understand anything the menu says. That menu is there for a reason. Read it. This is not a private chef service
A good restaurant will have waiters who are able to explain the menu, and they will be able to advise in case a customers has certain allergies or disliked. Simply ordering something that is not on the menu is rude, **asking** for something that is not on the menu is just fine in my opinion. Asking for example whether a certain ingredient you do not find in any other dish is available should just be fine – an example would be particularly hot peppers in a place that does not regularly have so spicy dishes. If asked politely, you will just get a polite answer, sometimes even met with gratitude for real interest in what the place can offer.
Of course it isn't about asking about recipe, or requesting some change in ingredients. It's about just ordering something that isn't on the menu, and assuming they can make it for you just because they have the ingredients.
Load More Replies...I don’t know. As I feel about a lot of these posts, I don’t see a problem asking, as long as “No” can be an acceptable answer. There are many reasons someone might ask. Often it’s that the group wanted to go to a particular restaurant, but that restaurant doesn’t have anything that appeals to the individual (or the individual has a specific allergy), so it can be ok to ask. If the answer is that the kitchen cannot accommodate this reasonably, then the server should be able to say so politely as well, and the patron should then accept that answer.
When I lived in Birmingham, Al, we would go to Ruth's Chris Steakhouse. It wasn't on the menu, but they still served it and I would always order this amazing batter fried oyster appetizer, which came with this heavenly sauce. I am not sure how I found out about it, probably word of mouth...they were never annoyed..and I always tip 30%..😉
On a skiing holiday in France the restaurant only did a certain chocolate dessert at lunchtime but they made it for us in the evening - we asked nicely and they were fine to do it. They might have not had enough ingredients or something so we would have been fine with no but they did and we were delighted!
Load More Replies...Oh yes, I remember one time when a customer ordered a picanha cut and I was like: "We don't have that cut" and he was like "Sure you have, just go to the butcher and buy some, then come back and have them grilled" XP
Yep, because you have time to do a spot of shopping during service! 🙄 Never mind anyone else there eh? Some people! 🤨
Load More Replies...Asking a question makes you angry? You can just say no. Sometimes there’s a dish on the lunch menu but not dinner and often times the chef can accommodate. It doesn’t hurt to ask.
Asking for something that's not on the menu is totally fine as long as you ask and don't demand. It's also totally fine if it's a variation on a theme. If they have chicken and beef chow mein, but you'd like pork? Fine so long as they have pork in some other bit of the menu. Plenty of places can do you custom food as long as they're not busy and you're not a d**k about it.
I was a bartender for 15 years. Lost count of how many times I was asked to make a drink that I'd never heard of. "Well, it's on bar XXXX's menu, don't you know it?" Like no dumbass, that's their own specialty cocktail, not a one of the top 100 drinks most of us know.
I ask if something is an option to go with the existing menu item - usually when I get alfredo with chicken I ask for broccoli. Never have been told no. But I never ask for anything crazy.
@Colin sounds like a reasonable request to me. Do you ever make it at home, or only order it at restaurants? Here's a recipe that is one of my family's favourites. (Not quite chicken alfredo but is very tasty and so easy to make!) https://gimmedelicious.com/pesto-chicken-and-broccoli-pasta/. (Disclaimer: I have no connection to this blogger at all. Found the recipe online when we had an overabundance of broccoli last year. We love it and have made it several times. Enjoy!)
Load More Replies...Acting Like You Own The Place
This restaurant is not your house. You’re a paying customer. We get that, and we respect that. But do not forget that you are a guest. In addition, you are not the only guest. There are other people here too. So when you request that we turn down the music, turn up the lights, or adjust the heat/air conditioning, you should know that we may not be able to make this accommodation, even if you ask nicely. If you go on to demand such accommodations, you’re not only disrespecting us (because you’re essentially treating the restaurant like your house, and us like servants who run it for you), you’re also disrespecting the other guests (because they may not desire the same accommodations that you desire). This is not your house, and this is a space that you’re sharing with other people - and if you’re the only one asking for something to be changed, we’re unlikely to do it if it will affect other guests.
It isn't always as unreasonable seeming. I don't mind if things are too hot/too cold because I can remove a layer/add a layer (I'm used to being prepared and it can be just me) but a group of us were sat under a speaker in one restaurant and we couldn't talk to each other even by shouting because it was so loud. We did ask if it was possible for it to go down just a little and were told it was unfair to others who wanted to hear but quite frankly it was so loud throughout the whole restaurant everyone was shouting already. I suspect the staff just liked it loud. We shrugged our shoulders and picked other places to eat.
Load More Replies...There is no problem asking nicely. Perhaps they aren’t aware of how loud it has become, or perhaps they can move you to an open quieter section of the restaurant. There may be options that can only be explored if asked. It is a problem to demand anything at a restaurant or anywhere else that you are a guest.
I used to subscribe to a magazine [now defunct] called "Food Arts." It was only for the trade. Anyway, they had an article about "How to get customers out of a restaurant fast." And the first thing they mentioned was "make it really noisy" so the customers will eat and get out and not linger. Not only do I "get out quickly" I never go back. I went to a Vietnamese restaurant that had just opened. Relatively small, tile floors, TILE WALLS, tables were close together. Food took forever to get to us, I mean TWO HOURS. We went in at 11:30, I had an appointment at 2,. they finally delivered my dish, explaining it took longer because it was special [I don't know why they thought it was special, it was on the menu.] No I did not get mad, I did not criticize, the other two people who were with me were also a little put off. I paid, left a 15 dollar tip on a $45 check. And it was so loud we couldn't hear. Literally. We never went back and won't.
Sounds like that lot had read the 'how to go out of business fast' article.
Load More Replies...As a person with a hearing disability I sometimes ask for a place where the music is loud if the volume can be lowered. Personally I think it weird that restaurants do all they can to accomodate people in weelchairs but won't do the least to be a little more accomodating to people with a hearing disability.
I have the same issue. My husband and I were seated under a speaker one night. We asked the manager if they could possibly turn the music down a little or switch us tables. There were only a few customers dining so it wasn’t an unreasonable request. But, he refused. He came back 10 minutes later with our food boxed up and asked us to leave.
Load More Replies...I've sometimes asked for the music to be turned down. I go out to dinner with friends to eat and chat, not scream over music and continuously need to say, "pardon, I didn't hear that". Seriously what is the loud music in restaurants about? Clubs, fine; restaurants, not fine.
I have asked about the AC in a nearly deserted restaurant where it was so cold I was shaking.
Ridiculous the temps they keep businesses at. Was this in USA?
Load More Replies...Asking, not demanding. Asking for things is "thinking you own the place"? While I agree you need to be ok with a no, asking for something is not acting like you own a place. Expected to read something much different connected with that, Ask all you want for the heat to be turned up grandma. If i can i will accommodate you, if I can't i will politely say so. Not be annoyed as it something people would commonly ask so is normal to ask and understandable if cold...maybe others are cold to. Someone needs to be a voice, you don't know unless you ask,,,,keep asking.
If the music is painfully loud, I think you should ask for it to be turned down. Or leave.
If the music is stupidly loud, yes, that is reasonable, however, as in something that happened to me when I was much, much younger, when a seriously unpleasant, entitled upper class c**t decided that he didn't like the mood music, or the food or where he'd been sat in the restaurant (somewhere he'd asked to be sat btw), him and his obnoxious party were asked to leave -when they refused we told him (quietly) that we would call the police and let them know that we were aware of lots of illegal drugs in pockets / handbags within his party ... They left. Never saw them again - a good thing.
This would happen all the time at the restaurant/bar i worked at.... I would just go over to there thermostat and look at it an play with it to make them happy....It was an old thermostat, only the manager could change it, but I wasn't going to bother them with that one guest...It felt fine in the place
Helping Without Being Asked To
I hated when customers tried to help me. Don't get me wrong. I appreciated the sentiment, but when a customer took things from my tray or grabbed things from my hand it became dangerous.
Yup, this. I worked in a restaurant for a bit, some years back, and people grabbing things off the tray can really unbalance a heavy tray. If the server removes things from the tray themselves, they can adjust their own balance, but not when people just randomly take things while you're trying to set it down, etc. Especially with lots of drinks. I once had someone plunge their hand into a load of drinks on a tray to get to their one, and they nearly knocked over all the others.
YES!! I have things very balanced on arms, wrists, shoulders, etc. I also know which order to take them off so i dont dump hot food all over you or myself. It has personally happened to me. Guy felt horrible & I obviously forgave him BUT it didnt make burns hurt less or go away faster
Genuine question: Does this include stacking the plates into a pile when we're finished. It's usually just me and the misses but sometime a foursome, but I have a habit of putting the plates to the side of the table, stacked up with the cutlery on top?
One exception I was told: If the balance is at all questionable then don't stack it. Sometimes bowls don't nest well with each other or serving dishes with anything. In those cases the server knows their stuff and how they want to stack it.
Load More Replies...I always stack plates and bowls, bring them closer so it is more reachable and wipe the big stuff. Once someone asked if I ever waited. Nope. But I dont need to make their job harder. Yet I would never take the liberty of grabbing anything
When you're taking them food, yes but when you are clearing their empty plates, I used to LOVE it when customers had things stacked and ready.
I hate that little moment when the waiter can't quite reach comfortably- should I help or will that mess them up?
Let them deal with it - they'll be reaching to place your meal at your seat 100s of times a week. They can manage.
Load More Replies...I help by clearing a spot so they can set stuff down. I also am familiar with how to bus a table so I get our dishes and left over food sorted so all they have to do is pick it up and dump.
I don't understand why people would do that, perhaps putting stuff together when you've finished eating maybe, but not putting on the table.
When we're done eating, each person usually puts their plates, cutlery, cups, etc. together to help the person clearing the tables. The waitress usually says thank you for helping me. But I've always wondered, is this a no-no?
Depends on the restaurant. Posh ones... not so much. Just don't make a dreadful mess either. In ANY restaurant.
Load More Replies...Not Understanding When The Bar Is Full
Understand that when the bar is full, the bar is full. No, I'm not going to go and 'see if anyone's done' at the bar so you can squeeze in for free corn chips at happy hour. I've politely told you you're more than welcome to stand at the bar, but all the seats are taken. And for the love of god, don't try to take other customers' seats while they're in the bathroom.
Taking others seats while they're in the bathroom?? What.the.fu*k?!?!?!???!?!?!?
oh yes. and when you get back and ask for your seat back you usually get 'who says it's your chair? i don't see your name on it'!
Load More Replies...Also people sitting at the bar should be respectful of the fact that other people may be waiting for a seat. If you are yapping it up with your friends and not ordering anything, move the festivities to a table away from the bar and give the people that are drinking a chance to sit down and order.
Go somewhere else, or get there earlier. Agree wit this one. If they can't let you in to bad..that said do not let in a famous/rich person or someone else over them,,if you are full you are full. No exceptions other then reservations.
we have limited seating just now because of covid (when we are actually open to let people sit in). we have to turn away a lot of people because we just dont have the seating available. one woman started going around the whole shop asking our customers if they were done yet because she wanted to sit in. we had to kindly ask her to stop.
"I think I see an opening" at the furthest end of the bar from where you are standing.
Being Glued To The Phone
Please do not be glued to your phone, especially if you're in a large party. I work in a tapas restaurant, which means everyone orders small plates to share. We recently had a table of ten do this, ignoring runners and servers that were bringing their food, causing the food to be returned or eaten by different table members, and so the person who ordered the food would finally look up from their phone and start complaining that they never received the food they ordered. Of course, the other table members neglected to tell them they had received it and eaten it. Why? Because THEY were now on their phones. They nearly made a server cry with rude comments about her intelligence and figure (“that skinny bitch probably ate them, she needs to put on weight before her hips cut me”) is just one thing I heard. It's worth mentioning that these were all morbidly obese people.
“It's worth mentioning that these were all morbidly obese people.” No, no it’s really not. Don’t body shame the body shamers.
Yeah. The group was obviously in the wrong, but... ew. Let's not bring people's weight into it. Their attitude was bad, not their bodies.
Load More Replies...That's so disgusting. I hope they were banned from the restaurant.
Tell me everything about those rude people. I will find them and take their kneecaps.
We've actually had restaurants here that have had such a problem with it, they've banned the use of phones at the table and, if you receive a call, you have to take it to the lobby.
One solution I have heard of is for everyone to put their phones in a pile on the table. First one to pick theirs up before the end of the meal pays for everyone.
You'd need everyone on board for that though. And I'd never put my phone on the table unless it was in front of me and I could easily see it. Even then I'd only be putting it down for a sec because I was checking something, then someone might've started talking to me. After that, back in my pocket. Not worried about people stealing it, but I don't want food on it (which happens a lot when we go out with the young cousins) and I'm paranoid someone will spill their drink on it O_o Phones are expensive man...
Load More Replies...Sheesh, we shouldn't hate on others for being different than us. Richer, poorer, thinner, thicker, old young, etc. It doesn't matter.
Those reasons definitely shouldn't matter. People who are rude come from all backgrounds and are all shapes and ages.
Load More Replies...Anyone who takes a phone to a public place and does NOT turn it off and places it on the table next to them is beyond the pale of polite society and should be kicked out on their posteriors. Unless you are a physician ON CALL or a member of a transplant team or a police person, there is absolutely NO REASON TO HAVE A "LIVE" PHONE ON THE TABLE.
Reading a book (not while the waitperson is talking to you, of course)? Waiting for a text from your kid so you know they arrived safely? Wanting to post a comment to boredpanda with ALL CAPS!?
Load More Replies...Not Considering The Hard Work In The Kitchen
Allergies. If the truth is you don't like a food, then just say that. Say you don’t like bell pepper. The amount of work that happens in the kitchen is hardly ever seen in the dining room. Respect the staff by not adding to that amount of work if it’s not necessary.
Sometimes I ask for ingredients to be taken out, gherkins in burgers for example. If they can't do it because the food has been prepped already, I'll just order something else.
I have a few allergies and will ask about ingredients to see if a recipe contains it... If it does, I order something else. I don't ask for special treatment or things to be made differently for me. (Even though I am polite about it, there have been some times when I get attitude for asking and I feel like telling the waitress "Excuse me, I don't want to die for my dinner...")
Load More Replies...This one pisses me off! Stating "allergies" as the first word, as if it is not a valid issue. Well, it is. I wish I could enjoy the spices that cause my body so much pain! Last January I ended up bedridden for a month after a waiter (at an out of town restaurant ) insisted on putting a spoonful of spices directly next to my food which contaminated my food and caused me to suffer immediately, "because it tastes better with the spices" (completely dismissed my telling him that I had serious allergies to capsaicin/peppers). Well, duh, I know it tastes better... what DOESN'T taste good is the immediate intense pain, the weeks of lost work and the medical bills from the long recovery. PLEASE TAKE ALLERGY WARNINGS SERIOUSLY
I order chicken lo mein a few years ago, specifically because I'm allergic to shrimp. I got shrimp. Sent it back. Cook comes out and says "Can't you just eat the shrimp?" No, no I can't.
Load More Replies...I think if you have an allergy, it is hard to trust they know what they are doing. They should but they don't. I was experimenting with no lactose because I THOUGHT I may have been mildly lactose intolerant. Luckily not a full allergy and I told them, but not a food dislike. So I ordered some food and asked about what they cook it in and such. The waitress had to ask me what I meant by dairy. FOR REAL. My corn on the cob came back with butter on it. A friend with celiacs (no glucose) asked a place if they really did gluten free, and explained it made her sick. They assured her. Guess who had to pull over on her way home? She usually brings her own. Cooking with the same dishware gets her sick. I wouldn't trust ANY resraurant to have separate dishware. Many of these gluten free is more like low gluten to adhere to the diet fad.
You might like to know... It is our natural state to be lactose intolerant. Evolutionary speaking, the ability to handle milk later in life is a more recent adaptation of the human body. Lactase’s only function is to transform lactose from milk into simpler components (galactose and glucose), so it is normal to stop producing it after breastfeeding, and to stop ingesting milk at that point too. Some groups of people, especially those that enjoy a lot of milk, have developed a so called ‘lactase persistence’, which enables them to feed on a diet rich in milk and dairy products throughout their lives. This is actually a genetic mutation that is observed only in some people. In cultures where the use of milk is not so prevalent, this genetic adaptation hasn’t occurred.
Load More Replies...People can speak up then. Just don't lie if it's because you don't like something. Those people make it more difficult for those who are allergic, that's the point. If the kitchen can accommodate they will and if they can't pick a different dish and always be decent. Being pleasant usually results in people doing their best to help.
Load More Replies...My wife is allergic to vanilla (and vanillin or whatever the non-natural substance is called in english). Many cooks at least in my country don't believe that it's an allergy. We've had a lot of "no, there's no vanilla in it" incidents in restaurants. Luckily it's just rashes, not shock. So yeah, maybe some people say "allergy" when they mean they don't like the ingredient, but weird allergies exist! I have another friend allergic to cocoa AND to alcohol and believe me we found that out the hard way.
You do have to be very careful because allergies often worsen in severity. This is definitely made much more difficult by those who lie because they don't want to admit they don't like something.
Load More Replies...I dislike mushrooms, so I just don't order dishes with mushrooms. OTOH, I'm allergic to blue cheese (because I have a penicillin allergy), so I really can't have it in my meal.
I'm allergic to penicillin and eat blue cheese. 🤔😲🤔😲 ??? 🧀 ??? Oh well, nothing's ever happened. 🥴 Edit: Read this "In cheese, it's a tiny unconcentrated amount and won't likely work in the same way since you'd be ingesting/absorbing it via the digestive tract." So obviously isn't something that affects me. Phew!
Load More Replies...What? IT'S A RESTAURANT. I've worked in a few. If someone doesn't want something on their plate, it's there prerogative to be accommodated.
Sometimes it’s not listed on the menu either, you have to have it sent back and remade then. Bell peppers make me feel like I’m breathing through a straw. Didn’t realize it was in the spices on Greek chips once, I found out pretty quick. I’ve not been “diagnosed” with the allergy but my body sure let me know.
I am allergic to bell peppers. It's much more common than you think too. I would get tested either way. Unfortunately, I have learned that so many things have bell peppers. Doritos Nacho Cheese (my fave) have red bell peppers. It's the tiniest amount but it's not pretty when I eat them and I get the same thing, breathing through a straw, actually more like a coffee stirrer. I always ask when I am in a restaurant. Just please be careful.
Load More Replies...OTOH at one restaurant I go to they insist on saying everything is an allergy. I'm simply lactose intolerant, but by always insisting they have to treat it as an allergy they go to much more trouble than needed.
Clients Who Can't Manage Their Time
Don’t order a well-done steak if your movie starts in 15 minutes.
People are so judgemental about how people eat steak! Good grief.
Load More Replies...Wow, so many judgemental assholes who care a whole lot about how others eat their food. No one is making you eat it well done, stop trying to make people eat it rare. FFS you jackwagons are WAY too into other people's business. (And no, it's NOT funny, you're the 12billionth person to make that "joke". It's dead.)
Don't go to a sit down restaurant if your movie starts in 15 minutes! You should already be at the movie!!!
Never ever will i eat nearly raw meat. 🤢 Neither my friends nore my familiy will eat nkt-well-done steak.
The . ? really shows what people are like in this world
Load More Replies...I can make the juicest well done steak and still have it full of flavor too. I put in several seasonings and I love to top it with A1 sauce as well. Its all about who is cooking it, there is nothing wrong with well-done steaks.
Or how about the cook that cant actually cook a well done steak and it has to be sent back for a refire
Absolutely. Anyone who can't do a well done steak without turning it into shoe leather has no right to be called a chef.
Load More Replies...Why would you even sit down at a restaurant if your movie starts that soon?
Who orders ANYTHING except fries or a piece of pre-cooked pizza if there's only 15 minutes till the movie? That's just stupid waste of food.
Ok, this photo looks gooooood... Tomorrow i'm having steak.
Being Overly Picky And Making It More Difficult For The Staff
The menu is not a canvas for your wildest imagination, unfortunately. I have come across customers who ask what ingredients do we have, and start building their own portion based on them.
I know the struggle of being a hard customer and not being able to take whatever from the menu due to dangerous allergies, but don’t be picky in vain. The staff is usually crowded with special orders anyway.
Check with the restaurant first perhaps with what they can and cannot do. Leaving out an ingredient isn't always that much of a problem. Let's face it though, if it has a menu where you can't find anything you like or can eat then pick somewhere else.
If you want a build-a-burger there is a place called Tin Cow where I live. You literally use a dry erase marker on a laminated menu and circle what you want.
I have a peanut allergy and I always feel so effing awkward asking if a dish has nuts in it
Yeah, I know that feeling. I'm allergic to chicken egg and many times it's in the dish but not in an obvious way....I once had to send a waiter to the kitchen three times to ask if there was egg in a certain part of the dish (sauce, burger bun)...I felt so bad for him that I endet up ordering starters only cause they seemed fine.
Load More Replies...On the other hand, I was at a restaurant which refused to put Swiss cheese on a burger instead of cheddar. Swiss cheese was on another item in the menu. Had I not been a guest, I would have left.
I blame Starbuck's for this type of behavior! I can remember life before Starbucks where you could stroll up to a Dunkin' Donuts and ask for a tall light and sweet (cream and sugar). Now you have this long narrative of how you want just your coffee and feel entitled to order your food the same way.
I am guilty of this a little at Qdoba. I don't like red onion AT ALL. i'll deal with the chopped peices in the salsa, but they have a red and green pepper mix with red onion medley. It is easy to only pull out pepper. I always ask nicely, say thank you, never a problem. I wouldn't complain if I see a piece go in by mistake. I'll take it out myself. Otherwise, nope! Go to restaurants you CAN eat at. I get it if you're tagging one with a group and you may have to order something like a plain salad or the kids meal. Once, my husband took me to a French restaurant without checking the menu. He figured I must really like it, as I like multi-coursed meals and fancy restaurants. But it's like "do you even KNOW me?" 5 course meal with exotic seafoods. I don't eat fish and he KNOWS it. I ate NONE of it and was mildly irritated. Still, I did not ask for anything different - you don't do that in upscale restauarants with a limted menu. I explained to the server why half the plate was uneate
I used to regularly go to a restaurant and regularly buy a favourite item from the menu, I loved the salad, very finely cut and a special vinegar sauce over the top. Came back to the restaurant after the Christmas and ordered the same, it arrived with a type of slaw for the salad, Thick chunks of raw cabbage and carrot sticks, lettuce stalks and more. Trying to be as polite as I could be. When I asked "What is this" pointing to the Salad? I was told that it was salad. I asked about how this could change within 3 weeks that we had between visits. New Chef and this is his 'Deluxe Salad'. They Re-named it "Hog's Slaw" as it was a "Cole Slaw" not a Salad. I asked the waitress for a new plate, she brought. I scraped the "Salad" onto the plate. I asked her to take it back to the Chef and simply tell him that this was a Cole Slaw without sauce, NOT a Salad. Don't worry about bringing me anything else thankyou. Paid for the full meal when finished. They are now closed down.
Ordering "off menu" seems to be popular even in fast food restaurants. I eat low carb. I thought it was helpful (and money-saving) to order a burger without the bun. Now I get the burger and set the bun aside myself.
I agree with you should not "build your menu" but sometimes it's the restaurant who could be a little not understanding. I ordered a cafe latte after dinner, I didn't know they were very strong in coffee so I asked if I could get a little more milk and they refused ... Even after I proposed to pay for it ... In the end, I could not drink the latte...
Disrespectful Behavior
Do not address us as “waiter”/“waitress”, or snap your fingers at us.
This is basic human respect. I will openly ignore such requests for my attention, and you’ll be waiting a while for me to come back.
Miss, ms, sir, or hold your hand up a little and say excuse me please
Load More Replies...Waited plenty of tables in The Netherlands. No feelings were ever hurt when I was called waiter. Or actually the Dutch "ober". There's no feminine version of the word, and I am a woman. I must ad this was in a nice restaurant, not a super super fancy one. And there's rarely an occasion when the use of any word is necessary to draw the attention of the waiter/waitress. A simple raised hand/nod or any gesture (except the finger 😉) usually will do.
I didn't mind people calling me waitress. I'd prefer that than strangers knowing my name tbh. I think a lot of it is intent. If I knew someone was sincerely trying to get my attention and not just being rude, that was different. Its in the tone . Just be nice. Its not hard.
I've been told to NOT call them by their name as that's "condescending" and now I can't address them "waiter" for the same reason. I usually use "sir" or "ma'am" and have been rebuked for that as well. So, how in the f**k do I address them?
Who says you can't call them by their names? At least where I go they introduce their names when they meet. I never recall but still. I do childcare and I am ALWAYS called "teacher". So I joke back "student". I then say "teacher is my job, not my name."
Load More Replies...Sometimes just saying miss or sir isn't enough though, especially when it's busy. I've tried to get someone's attention like that in vain only to be ignored 4-5 times. In that case I will resort to waiter because that way everyone knows who I am trying to talk to.
Personally, if I don't know their names, I use ma'am or sir to address them or simply ask.
If we don’t know your name how should we call you? Hey lady? You there? Hey fellow human?
I've had customers throw things at me when I'm taking other orders just because they think their the only important ones in the place. Somehow they are the last to be helped or they leave which does not bother me one little iota
Wasting Servers' Time
This is a more Spanish restaurant specific thing than anything, but please for the love of god do not order 6 plates and then ask me which are spicy, having me bring back the ones that are. Please. It's a Spanish restaurant, nearly everything is spicy. Stop wasting our time. You wouldn't believe how often this happens.
Most restaurants I've been to solve this by having little drawings of peppers next to the meal description. Green for mild, orange for medium and red for spicy (and those for from 1 to 3 depending on how spicy it is).
These can differ wildly, I know a Thai restaurant where 2 peppers is about my limit (and I eat allot of spicy food) but they go up to 5, yikes!
Load More Replies...I wonder if the writer perhaps meant South American. Spanish food is almost all non spicy, except for Patatas Bravas, morcilla and chorizo de León, Pimientos de Padrón, Ailoli (if it is heavy on the garlic), Pulpo a feira sometimes, mojo picón and callos. A number of dishes have one tiny chili fried in oil with garlic (al ajillo) which can sometimes be a little spicy, but overall Spanish cuisine is predominantly non-spicy.
Yeah I wondered the same. We barely eat anything spicy in Spain. I guess that the post means Mexican food.
Load More Replies...Most likely "Spanish food" from US, they put pepper in everything here then try to claim it is the "whatever country" style, so here they think Spain, Italy and South American countries use spicy peppers as regular ingredients, it's ridiculous. Really hard to find food that is not spicy here (their non-spicy has peppers, almost every single thing here has at least some chilli or jalapeño, it's their culture)
Load More Replies...In which Spanish restaurant do you work? I am Spanish and we dont Cook spicy, maybe with todo much garlic for somenones gaste, but not spicy. Mexican or Indian food are mucho spicy.
It's like being lactose intolerant and going to an ice cream shoppe...if you don't like spicy, then don't go to a restaurant that serves spicy foods.
And if you are in a group and everyone else is wanting that, you ask BEFORE ordering and ask about less spicy options.
Load More Replies...Visited a Spanish restaurant once and asked before anything ordered was there anything that has little to no spices in them, There was One dish she could recommend, It was nice, but still hot to me, however it was the least spicy dish they had. My husband thought it was hilarious.
I've also been at tables where one person sends the server back and forth. I put a stop to it: "That's the second time you've sent them back for stuff. What do you need for the next 20 minutes?"
Complaining That The Food Takes Longer To Come Out When The Place Is Busy
Food takes longer to come out when we’re busy
When a restaurant is busy, it’s usually no secret. It’s loud, it’s full, staff are running around, the whole deal. You can also anticipate when a restaurant will be busy, like on Friday and Saturday nights. If you choose to dine at such times as these, you can expect your food to take longer to come out. Why? More people, more orders, more work for the kitchen to do. So if you’ve just placed your order now, it could take 20, 30, 40 minutes, or even longer than that. If that’s too long for you, none of us have any sympathy for your complaints. You knew it was busy, so you knew it would take long. You chose to dine at this time, so you knew what you were getting into. We don’t care that you’re hungry. Everybody is hungry. That’s why they’re here! What do you think we’re going to do? Bring your food out first before someone else’s, just because you’re complaining? Dream on.
Rubbish. If diners are having to wait more than half and hour for their food the kitchen needs more staff, or to review their practices. 40 minutes is too long, even on a busy night.
Fully agree. My experience on being a server for years, restaurants work best when busy, because there is a consistent pace. The worst service you will get at a restaurant is usually when it is slow - where waiters and staff are all just hanging around with little to do.
Load More Replies...Communication is key. If it takes longer than usual I expect to be told so when ordering. If I have to wait an hour for my starters, I will gladly go to another restaurant. And I say that as European who has no problem at all sitting in a restaurant for 3 or 4 hours.
I'm not waiting 40 minutes to ask my waiter/waitress about my order only to find out they forgot to place it
Why assume the customer knows how long the food takes to arrive in your particular restaurant? You work there, you will have a much better idea. Give the customer an estimate, particularly if you know it is busy. Then be ready to accept a polite enquiry when it gets a reasonable time over that. If it gets allot over that don't be surprised if the customer leaves. Having said that, never accept rudeness, that is not acceptable from customer or server.
All sympathies to you. But ‘40 mins or more’, or ‘we don’t care’ is way too harsh. Of course we care-we’d go hungry if we didn’t!!! In the service industry, we usually have to inform the customer after 20 mins that their food is being prepared and will take another 10-15 mins more to be served 😕 Hungry grumpy customers usually complain a bit, it’s human, but it just take a bit of assurance at these times.
Cracker barrel Sunday after church rush. Rudest customers that give bad tips and sit at the tables forever. Hard to flip tables when the people won't leave. It is like they come in with a superior attitude because they jyst came from church, stay for hours and leave $2. Really I'm not being judgemental, just telling you exactly how every Sunday rush was.
Not Accepting Where You're Being Seated
Please accept where I seat you. I understand you want a booth. But we only have four, and by dinnertime, I've already reserved them for my six other 6:30 reservations. And if you're a party of two, you're going to get placed at a two top. Not a full-size table.
Frankly, why again not ask politely? There might be a perfect rationale behind the place you are seated, which is hiden to you as a customer, but it might have been a random choice out of many options.
Agreed! Several of the posts here are, “Don’t ask for things and just trust us,” but I see no harm at all in asking politely and then accepting the answer you are given.
Load More Replies...Up to a point. I once got seated right next to the washroom door in a mostly empty restaurant - and I'd made a reservation two weeks ahead of time. You better believe I asked to be moved.
Yep, tried that too. We ended op leaving and has never set foot in that restaurant again.
Load More Replies...I always ask for a booth because that's what I prefer. (Unless the restaurant is ungodly busy then I'll sit wherever). Sometimes they say yes sometimes they say no, and I go on with my dinner. But if I have a preference what's wrong with asking? Especially if the restaurant is not busy.
I have asked to sit some place else a few times. One was because we were under a AC vent and it was so unbelievably cold I just couldn't sit there. It is an expensive restaurant and we were a group of six and none of us could handle the blasting AC. Would have left if they couldn't reseat us, it was just too uncomfortable. Another time they sat us right next to a booth with 5 kids who were screaming and once again, no, would rather just leave. I normally don't care but if it is so uncomfortable I don't want to be there then I am going to ask to be seated some where else.
Now this one I will argue with because I've had too many hosts/hostesses that seem to not understand that big people, like the ones in our family, cannot squeeze our behinds in those tiny booths. If the table don't shift...we ain't gonna fit. So my suggestion is, unless it's a reserve only restaurant or there is limited seating, ask the client if they have a seating preference.
This one is ridiculous. The customer should always be able to ask for another table if they’re unhappy with the one they got. What the point of eating at a restaurant if you’re not comfortable with the seating arrangements.
If you try to seat me at a table, and I'd prefer a booth or you try to seat me by the busy bathroom/kitchen hallway, why shouldn't I state my preference? You might say "no", or you might say "You're going to have to wait 20 minutes for another table", but why shouldn't I make my preference known?
I've asked to be moved several times. Sometimes waiters decide that you don't look "rich enough" or "cool enough" to sit in their section (we ALWAYS tip 20%), so they try and steer you to a seat in Siberia, even if the restaurant has empty seats in the open sections. I've also walked out.
Or they could be seating you in the section of the waiter/waitress who was next in line to get a table. The hostess is supposed to rotate so each server has equal amount of tables sat. Each waitress has a section. It is easier on the server when all their tables are near each other instead of spread out all over the restaurant.
Load More Replies...Oops. This is me. I suffer from anxiety so I don't like to be near the entrance or my back against revolving doors or near toilets or near children. I need help!
there is no harm in asking for a different seating. you just may not always get it
Load More Replies...Sitting At An Empty Table Without Asking
If you see a table with no one at it, that is not necessarily your table! There might be a reservation plotted for your table later that night. The restaurant limits how many people can sit in each time-block.
If it's reserved, shouldn't there be a note on the table saying so? If not, and there's no hostess to sit us down, how are we supposed to know which table is free and which one isn't? *Just mentioning that I said if there are no hostess, I did not say, what if the hostess is unavailable. The post makes no mention wether there is one or not, makes no mention of what type of restaurant it is (fancy or not).
I think this is true for any country where "please wait to be seated" is the exception, not the jule. I am pretty sure that this post refers to a place where "please wait to be seated" is the norm.
Load More Replies...This is actually country-specific. I once visited a country where waiting to be seated is not a thing and stood like an idiot before asking the waiter who just said I should have sat down at any free table.
Also keep in mind that waitstaff are assigned sections of the restaurants. To have 20 people sitting in one area and none in another means some poor little staffers going to be run ragged while others are wondering if they'll be making any tips that night.
I get annoyed with the reverse, like when you walk into a restaurant with a "seat yourself" sign. It's really awkward to just walk in and sit down, and sometimes it takes the servers a while to realize you're there. Just seat me please.
I think the opposite, it is really weird to go to a place that is not full or fancy and have a "wait to be seated" thing. Where I grew up that is the exception, you just go and sit where you want. I guess where you grew up the normal is the "wait to be seated" situation
Load More Replies...Tipping Is Important
Tipping is not mandatory, but servers live off of our tips.
Not here in Germany; minimum wage by law. A tip is a nice addition but not essential for survival of the service staff
Tipping culture is so wrong in my opinion. I know that it is expected to tip 15-20% in the USA and I do it because I know that the staff needs it. But how is it my fault that it is allowed to employ a person and not pay them enough to make a living? When I go to a restaurant in the USA I always feel so ripped off, because the price on the menu doesn't include tax and doesn't include service.
In some countries waiters get paid like normal people. Tipping might even be considered rude and/ or is not understood.
Not if you live in a country where employers are legally obliged to actually pay their staff properly, ie everywhere except the USA
only in the USA. in england its polite to tip but servers actually get a damn wage
Understanding the challenges faced by restaurant servers can deepen your appreciation for the food service experience.
In fact, some tips shared by workers themselves can help you navigate dining out more smoothly, complementing insights on the lighter side of restaurant work found in amusing restaurant worker memes.
I've been in the industry for 11 years now. A manager now. But started as a busser and worked my way up. A lot of these I agree with. I think people who snap their fingers for waiters should be thrown out on their asses. But other things like ordering off the menu, remember you are in a CUSTOMER IS KING business. My restaurant, if we got the ingrediants will make you anything and the chef loves a challenge. I think some diva servers forget that they are there to serve the customer. And that's the end of it.
I completely agree with you on this, rude and obnoxious behaviour should never be tolerated but some of this nonsense about "don't call me a waiter" stuff is just idiotic. And especially in the USA where you are not being paid by your employer but by the customers because of the sick mentality business owners have there, which essentially means the customers are paying your salary. I know this explanation seems like overkill but I felt was warranted since some people complaining here seem to not understand the concept clearly.
Load More Replies...Respect goes both ways though. If I (politely) ask for water, just because it's free doesn't mean you can ignore me. I'm thirtstyyy T.T
I wish servers would understand this. Just because I order water doesn't mean that I am cheap and won't tip well. (I always tip good service at least 20% and great service even better). I do not like the taste of alcohol, I drink only diet pop and don't have caffeine in the evenings because it makes it hard for me to sleep. Most places do not have any drinks that are alcohol, sugar and caffeine free other than water, but for some reason when we order water there are some serves that we can see a visible shift in their attitude because they somehow judge us as unworthy of good service because ordering water somehow makes us look cheap and like we will be bad tippers.
Load More Replies...Okay so let's now have a thread on how to appropriately treat customers. We've all had our share of rude staff, terrible food, bungled orders, diva chefs and negligent management. You spent hoards of cash on advertising to get us in the door. Just care about us when we get there
It's worse when you're a server, and you know how it should be. It's where I'd rather go to McDonalds than a nice sit down.
Load More Replies...I agree with all of the above, but will there also be an article about things bad waitstaff do? :)
You probably won't want to read that one. Saying this as someone who has been in the industry for 30 years
Load More Replies...Something I've noticed at almost every restaurant I've ever gone to is when I dine alone, the service is nonexistent and 9 out of 10 times, the server completely ignores me. I'm always courteous and I tip very well, so after this continually happening, I always just sit at the bar and the bartender benefits from my tipping. Servers have a hard job, but them assuming lone diners don't deserve to be treated kindly should think again. It's very frustrating when it happens.
I always took my cues from the individual. Some lone diners want, even need to be left alone, others want or even need someone to chat with. I really Started doing this after I had my mother committed, extremely stressful experience. Stop at a restaurant on the 4 hour drive back home, all I wanted was quiet to enjoy my steak and escape into my novel, and the waiter insisted on chatting, got offended when I finally asked to be left alone. Never came to my table after that, although he made sure I saw him look at my empty glass a few times. Which was ok, his manager was very kind. I think it may be that most servers don't know how to relate to us lone diners, so they shy away, kinda how like some don't know how to handle when things go wrong, so never go back to the table because they're embarrassed. Which of course just makes it worse
Load More Replies...Suprised there was nothing on people trying to be clever with their order. I had a friend who instead of ordering her steaks 'as rare as they can legally cook it' she would say 'I'd like it to gently moo when it hits the plate', bout 80% of the time they had no idea what that ment and defaulted the order to 'medium'
Kick off its horns, wipe its ass and put it on the plate
Load More Replies...Legit Asian restaurants in the US will make anything they can if a customer requests it. To them it is good business sense. It is also how it works in places in China and Vietnam from my experience. Though the Japanese don't like to deviate from the menu. On the upside, Japanese will always serve what's on the menu, but I've been to plenty of restaurants in places like Beijing, where I'll ask for something on the menu and then another thing, and then another, until the waiter finally nods, saying they can make it
I've been in the industry for 11 years now. A manager now. But started as a busser and worked my way up. A lot of these I agree with. I think people who snap their fingers for waiters should be thrown out on their asses. But other things like ordering off the menu, remember you are in a CUSTOMER IS KING business. My restaurant, if we got the ingrediants will make you anything and the chef loves a challenge. I think some diva servers forget that they are there to serve the customer. And that's the end of it.
I completely agree with you on this, rude and obnoxious behaviour should never be tolerated but some of this nonsense about "don't call me a waiter" stuff is just idiotic. And especially in the USA where you are not being paid by your employer but by the customers because of the sick mentality business owners have there, which essentially means the customers are paying your salary. I know this explanation seems like overkill but I felt was warranted since some people complaining here seem to not understand the concept clearly.
Load More Replies...Respect goes both ways though. If I (politely) ask for water, just because it's free doesn't mean you can ignore me. I'm thirtstyyy T.T
I wish servers would understand this. Just because I order water doesn't mean that I am cheap and won't tip well. (I always tip good service at least 20% and great service even better). I do not like the taste of alcohol, I drink only diet pop and don't have caffeine in the evenings because it makes it hard for me to sleep. Most places do not have any drinks that are alcohol, sugar and caffeine free other than water, but for some reason when we order water there are some serves that we can see a visible shift in their attitude because they somehow judge us as unworthy of good service because ordering water somehow makes us look cheap and like we will be bad tippers.
Load More Replies...Okay so let's now have a thread on how to appropriately treat customers. We've all had our share of rude staff, terrible food, bungled orders, diva chefs and negligent management. You spent hoards of cash on advertising to get us in the door. Just care about us when we get there
It's worse when you're a server, and you know how it should be. It's where I'd rather go to McDonalds than a nice sit down.
Load More Replies...I agree with all of the above, but will there also be an article about things bad waitstaff do? :)
You probably won't want to read that one. Saying this as someone who has been in the industry for 30 years
Load More Replies...Something I've noticed at almost every restaurant I've ever gone to is when I dine alone, the service is nonexistent and 9 out of 10 times, the server completely ignores me. I'm always courteous and I tip very well, so after this continually happening, I always just sit at the bar and the bartender benefits from my tipping. Servers have a hard job, but them assuming lone diners don't deserve to be treated kindly should think again. It's very frustrating when it happens.
I always took my cues from the individual. Some lone diners want, even need to be left alone, others want or even need someone to chat with. I really Started doing this after I had my mother committed, extremely stressful experience. Stop at a restaurant on the 4 hour drive back home, all I wanted was quiet to enjoy my steak and escape into my novel, and the waiter insisted on chatting, got offended when I finally asked to be left alone. Never came to my table after that, although he made sure I saw him look at my empty glass a few times. Which was ok, his manager was very kind. I think it may be that most servers don't know how to relate to us lone diners, so they shy away, kinda how like some don't know how to handle when things go wrong, so never go back to the table because they're embarrassed. Which of course just makes it worse
Load More Replies...Suprised there was nothing on people trying to be clever with their order. I had a friend who instead of ordering her steaks 'as rare as they can legally cook it' she would say 'I'd like it to gently moo when it hits the plate', bout 80% of the time they had no idea what that ment and defaulted the order to 'medium'
Kick off its horns, wipe its ass and put it on the plate
Load More Replies...Legit Asian restaurants in the US will make anything they can if a customer requests it. To them it is good business sense. It is also how it works in places in China and Vietnam from my experience. Though the Japanese don't like to deviate from the menu. On the upside, Japanese will always serve what's on the menu, but I've been to plenty of restaurants in places like Beijing, where I'll ask for something on the menu and then another thing, and then another, until the waiter finally nods, saying they can make it
