Bored Panda works better on our iPhone app
Continue in app Continue in browser

BoredPanda Add post form topAdd Post
Tooltip close

The Bored Panda iOS app is live! Fight boredom with iPhones and iPads here.

“You Paid With Credit Card”: Restaurant Owner Claps Back At 1-Star Review That Blasted Their Taco Price
User submission
1.4K
489.1K

“You Paid With Credit Card”: Restaurant Owner Claps Back At 1-Star Review That Blasted Their Taco Price

ADVERTISEMENT

“The customer is always right” is a well-respected mantra of every consumer-centric business – and knowing how to handle complaints well is key to success. However, we’re all human, and sometimes, you’ve got to blow off a little steam.

This netizen – that has since deleted their account – shared a screenshot of a 1-star Google review that bashed this restaurant’s taco prices on one of Reddit’s communities, and what made it all intriguing was the owner’s response.

More info: Reddit

Restaurant owner levels with dissatisfied customer who complained about their $1.68 taco

Image credits: Seth Mazow (not the actual photo)

In response to the 1-star review, the owner broke down the cost of the taco and said that the business didn’t make any money because the patron paid with a credit card

Image credits: [deleted] (not the actual photo)

Image credits: [deleted] (not the actual photo)

This review with a golden response from the owner” – this netizen took to r/ChoosingBeggars to share a screenshot of a 1-star Google review that blasted a restaurant for its taco prices. The post managed to garner 9.5K upvotes as well as 300 comments discussing the audacity of some individuals.

It’s no big secret that you anticipate dealing with a disgruntled customer at some point if you operate a business or work in a consumer-facing position. It doesn’t matter how good you think your product or service is – you’re bound to receive some criticism, and the key is knowing how to respond effectively.

The original poster took to one of Reddit’s communities dedicated to “posting screenshots, pictures, or stories of people who are being way too picky when begging for things” to share a screenshot of a customer going off over poor service. 

The customer in question began his 1-star review by being weirdly specific. They said that they ordered a street taco for $1.68 and that it had five pieces of beef in it. The person then proceeded by stating how horrible the service was and how the taco wasn’t taco-ing for that amount of money. They said the that restaurant gives you two corn tortillas with almost no meat and a pile of onions and cilantro on them. 

Before going on Google and letting their anger out, the patron even decided to confront a worker and ask them why there was so little meat – however, they claimed that he didn’t even acknowledge what they were saying. 

The customer then went on to berate the owner for choosing to run a business and shortchange their customers, and said that if they can’t serve the community properly for what they charge – they shouldn’t run the restaurant at all. 

Now, this is where the owner hit the unsatisfied consumer with a golden response by breaking down the price of the taco and all the resources that went into making it. They pointed out all the charges, from tortillas to the rent of the building – however, the final comeback was when the owner said that since the customer paid with their credit card, the business didn’t make any money.

A few commenters were on the restaurant’s side, saying that it’s odd to find $1.68 expensive and that it’s rather upsetting that consumers don’t realize how much credit cards cost businesses. Others, on the other hand, doubted the owner’s calculations and refused to accept his “my product is bad because I don’t get any money” response.

What do you think about this?

Fellow online community members shared their thoughts and opinions on the situation

Image credits: Miguel Á. Padriñán

Image credits: Infrogmation of New Orleans (not the actual photo)

 

Image credits:  energepic.com

ADVERTISEMENT

489Kviews

Share on Facebook
Darja Zinina

Darja Zinina

Author, Community member

Read more »

Darja is a Content Creator at Bored Panda. She studied at the University of Westminster, where she got her Bachelor's degree in Contemporary Media Practice. She loves photography, foreign music and re-watching Forrest Gump.

Read less »
Darja Zinina

Darja Zinina

Author, Community member

Darja is a Content Creator at Bored Panda. She studied at the University of Westminster, where she got her Bachelor's degree in Contemporary Media Practice. She loves photography, foreign music and re-watching Forrest Gump.

Saulė Tolstych

Saulė Tolstych

Author, Community member

Read more »

Saulė is a photo editor at Bored Panda with bachelor's degree in Multimedia and Computer Design. The thing that relaxes her the best is going into YouTube rabbit hole. In her free time she loves painting, embroidering and taking walks in nature.

Read less »

Saulė Tolstych

Saulė Tolstych

Author, Community member

Saulė is a photo editor at Bored Panda with bachelor's degree in Multimedia and Computer Design. The thing that relaxes her the best is going into YouTube rabbit hole. In her free time she loves painting, embroidering and taking walks in nature.

What do you think?
Add photo comments
POST
nikkisevven avatar
Nikki Sevven
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Authentic taco with 5 pieces of beautifully slow-cooked meat = $1.68 versus Taco Bell taco with 2 tablespoons of dogfood = $1.69? You're bîtching up the wrong tree, dude.

rdennis avatar
sonjahackel avatar
sturmwesen
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

who bitches about meat based food under 2$ as long as it is ok to eat ?

christopher_barnhouse avatar
Christopher Barnhouse
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I can't imagine feeling the need to write a review for something that cost 1.68. And 5 pieces could be alot, depending on the size of the pieces.

Load More Comments
nikkisevven avatar
Nikki Sevven
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Authentic taco with 5 pieces of beautifully slow-cooked meat = $1.68 versus Taco Bell taco with 2 tablespoons of dogfood = $1.69? You're bîtching up the wrong tree, dude.

rdennis avatar
sonjahackel avatar
sturmwesen
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

who bitches about meat based food under 2$ as long as it is ok to eat ?

christopher_barnhouse avatar
Christopher Barnhouse
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I can't imagine feeling the need to write a review for something that cost 1.68. And 5 pieces could be alot, depending on the size of the pieces.

Load More Comments
You May Like
Related on Bored Panda
Related on Bored Panda
Trending on Bored Panda
Also on Bored Panda