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On paper, the existence of reviews is a blessing. Thanks to all the people who take a few minutes to share their experiences—whether it’s a hotel stay, a restaurant meal, or an electronic purchase—we can make faster and more informed decisions about where to go and what to buy. How could there possibly be any downside to this?
Well, as it turns out, there can be plenty. If you’ve ever worked with the general public, you know that common sense isn’t exactly universal. Some people have terrible experiences for one simple reason: they’re terrible customers. And their reviews? Absolutely unhinged.
The subreddit r/EntitledReviews gathers some of the most audacious examples of this phenomenon. We’ve rounded up some of the worst offenders below—scroll down to witness the chaos.
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#1
One Star Review For Pride Flag
RELATED:
#2
"Socialist Hateful Place"
Nathaniel He/Him Cis-Het 1 week ago
"They let trans men walk into women's bathroom.." You are MAGA , this is what you want. If people want to bigot, they should get their terminology right.
There’s a special kind of energy that goes into writing a bad review. That does not mean the complaint is fair, but the effort is often impressive. Glowing reviews are usually short and sweet. A quick five stars and maybe a promise to come back.
Bad ones, meanwhile, arrive like a full theatrical performance, complete with dramatic wording, all caps, and the occasional insult thrown in for flavor.
#4
Entitled Parents
There is a reason for that. People are more likely to leave a review when they are feeling something strongly, whether that feeling is delight or frustration.
But frustration usually hits harder. As National Strategic Group explains, negative experiences tend to carry more weight in the way people react as consumers.
Think of it this way. Finding $50 on the street would probably put you in a good mood for a while. Losing $50, though, could annoy you for the rest of the day and maybe longer.
#5
Entitled Tourist Is Furious That Small-Town Auto Shop Won’t Fix His iPad On Wheels
#6
When Parents Leave Out The Rest Of The Story
Psychologists call this negativity bias. Our brains are wired to pay closer attention to bad experiences than good ones. It is an old survival mechanism.
In the distant past, remembering a dangerous situation mattered a lot more than savoring a pleasant one. If something could harm you, your brain wanted that information filed away immediately.
#7
They Gave Me Too Much Food
Rali Meyer 1 week ago
get a two-seater car. Then you won't forget your food on the back seat...
#8
Now Who's Crying
#9
Have A Blessed Day
As a result, negative experiences tend to trigger stronger brain activity, especially in areas like the amygdala, and often leave behind longer-lasting memories.
That helps explain why one rude waiter or one disappointing meal can keep replaying in your head all evening, right up until you open the review box and start typing like your life depends on it.
#10
Kids Throwing Rocks At Animals
#11
Not “Barefoot” Friendly
#12
I Want Boba
antoinette maldari 1 week ago (edited)
Always satisfied when owners use the phrase "Never come back", with zero F's to give.
Still, even the best business in the world is never going to please every single person who walks through the door or places an order. Sometimes mistakes happen.
And sometimes the problem is a customer who seems to be operating under rules known only to them. The kind of person who makes you wonder whether this is their first day interacting with other humans.
#13
Wants To Declaw The Cat
#14
Great Response From The Owner
Michael Largey 1 week ago
This is the same type of person who shows up before opening time and demands to be admitted and served.
#15
Stay Away Creep!
Hippopotamuses 1 week ago
This is a real step up from the other complaints on this list. It would be great if the bar had cctv footage to pass on to the police.
The good news is that a bad review does not automatically spell disaster. In some cases, it can even make a business look more reliable. It may sound counterintuitive, but a spotless wall of perfect five-star ratings can actually make people suspicious.
Most of us know that nothing is flawless, so when every single review is positive, it can start to feel fake or even paid for. A couple of bad reviews, on the other hand, can make a place seem more believable. An overall rating of 4.2 often feels far more trustworthy than a perfect 5.0.
#16
550 Days Later
Michael Largey 1 week ago
550 days later? It's never too late to be wrong. My whole life is a testament to that.
#17
Livid For That Blooming Onion
#18
Safe Travels Back To NC
What matters most, then, is how a business responds. Thrive Agency says bad reviews should never be ignored. If people can see a company warmly replying to praise while saying nothing to criticism, that silence can speak pretty loudly.
Answering both positive and negative reviews shows that the business is paying attention to all feedback, not just the flattering kind.
#19
We Remember You
Nathaniel He/Him Cis-Het 1 week ago
Asks for extra cheese, complains when they get extra cheese.
#20
Woke Leftist Bookstore Review
Nathaniel He/Him Cis-Het 1 week ago
Oh no! This book has a person of colour on the front! And this one shows two women! They might be in a relationship! I must be away to the local MAGA bookshop!
#21
I Need Pizza On Christmas
Phantom Phoenix 1 week ago
Thanks BP for censoring the excessive unselected stars. No telling how my mind would've been warped otherwise!
The tone of that response matters just as much. Even when a review is exaggerated or unfair, the reply should stay calm and professional.
Getting defensive might feel satisfying for five seconds, but it is rarely a smart move when future customers are reading along. A thoughtful response shows that the business can handle problems responsibly.
#22
Plant Nursery, Not Cat Cafe
#23
Why Can’t I Bring My Children To A Bar!? It Has Video Games!!!
#24
Its Discrimination To Not Break The Law For Me!
KatSaidThat 1 week ago
This is like the stupid bint who complained that an actual rock concert was damaging her toddler's ears - firstly, how TF did you get that kid in there, and WHY?
A good reply usually starts by acknowledging the issue and apologizing for the customer’s experience. If there was a misunderstanding, it helps to explain it clearly and politely.
Businesses can also say how they plan to improve, and in some situations, offering compensation may make sense. That part depends on what actually happened.
#25
Closed 3 Min Ago At Little Caesars
Nathaniel He/Him Cis-Het 1 week ago
"...after a church meeting." From what I often see on here, there is no one more entitled than certain Christians.
#26
! Here’s My Favorite Review Of All Time
#27
Just Crazy
As for the reviews in this lineup, compensation is not required. What some of these reviewers really need is a crash course in common sense.
Maybe a nap. Maybe a cup of chamomile tea. Maybe ten full minutes of sitting quietly before hitting “post.” Anything that might help them remember that other people exist and deserve at least a little respect.
#28
Cave Can't Be Old Because I Said So
Nathaniel He/Him Cis-Het 1 week ago
So you can have a tour based on scientific established facts or.....a silly tour based on "Young Earth creationism" . Are you going to pay extra for a pastor to come in and provide the second one?
#29
Thief
BrownEyedGrrl 1 week ago (edited)
"My daughter tried to steal from you so you told us to leave. How DARE you!"
#30
Here We Are
#31
Pet Owner Shaves Their Dog With A Human Razor
#32
The Other Side Of The Story
#33
Someone Had An Unanswered Floral Question At 3:30am
#34
What Do You Mean You Can't Open At 4 Am?
#35
Sunday Funday
Patsy Robins 1 week ago
This one’s actually fair enough, apart from always checking the paper situation BEFORE you go!
#36
Tiger Goes Chomp
#37
I Can't Stop Thinking About This
Hippopotamuses 1 week ago
This complaint is very articulate for something written by a five year old.
#38
I Follow The Recipe Exactly*
#39
Missing A Little Bit Of Info
#40
Blaming The Bartender For Your Drunk Driving
#41
Maybe Show Up Before Last Swim Instead Of After It Next Time!
#42
That Poor Christian Family, Forever Traumatized
Nathaniel He/Him Cis-Het 1 week ago
Oh no! Some people have partners! The shock! The horror! Will you not think of the children?
#43
Screamed At
Michael Largey 1 week ago (edited)
Screaming, as in any undeniably audible message the OP would like to pretend they didn't hear but can't.
#44
"Sometimes One Just Has To Acknowledge That A Banana Isn't An Egg, You Know?"
#45
Pickle Predicament
Nathaniel He/Him Cis-Het 1 week ago
Perhaps you should state a number of pickles you would like? Or do you think there is a universal understanding when you ask for extra?
#46
Tornado Possibility :)
#47
UV Tattoos
#48
48 Hr Work Week Not Good Enough For Them
#50
Awesome
Nathaniel He/Him Cis-Het 1 week ago
⭐ one star for Bored Panda. I have never visited the site.
#51
Don't Have A Cow Man
#52
Entitled Reviewer Wants Baristas To Learn Their Place
#53
Who Goes To An Italian Restaurant And Tries To Order Grilled Cheese Sandwiches?
#54
A Flag
#55
This Could Be A Teaching Moment For Your Child But Instead
#56
My Local Goodwill Review
#57
What Are They Supposed To Do After Arriving 40 Min Early
#58
Stay Open For Me!!!!
#59
Backfiring Car Near A Horse Farm
Doug Moyer 1 week ago
I hate, with a passion, people who modify their exhausts to be louder and who unnecessarily rev their engines. Micro-penis, narcissistic sociopaths. "Everyone look at me! See? I'm not really the garbage person that every one said that I was!"
#60
Man Has Heart Attack At Restaurant, Another Man Was Inconvenienced
Hippopotamuses 1 week ago
Well. How dashed inconvenient. Don't they have closet, or something like that, to put the dying and dead in?
#61
It's Not Because You're Plus Sized
Fire Singer 1 week ago
I'm not saying the OP didn't make a wild assumption, but why isn't it stated it's a vegan restaurant on the menu? Just curious.
#62
Mats And Fleas
Ghostchaplain16 1 week ago
Grrrrr! No, that's not the dog, that's me growling at the customer for not being grrrrateful they took such good care of the dog. "...advocating for the dogs' wellbeing...", that's a motto I can get behind.
#63
Friend Of The Bride
Ian Cummings 1 week ago
Enforce the polices, eh? I always thought the police did the enforcing…
#64
Goes To Cauliflower Restaurant But Dislikes Cauliflower
Claire Holman 1 week ago
A little like a guest who explicitly told me they didn't eat pork, ordered a dish with (bacon) lardons in it (against my advice), ate the entire dish, whilst pushing lardons to the side, then complained about the dish having pork in it .....
#65
Adult Lingerie Store
#66
My Wife Is Having Surgery, But Why Didn't They Think Of Me, Her Bored Husband?
Fire Singer 1 week ago
I can't remember a single person in my life saying "Have you been to this hospital? They have the BEST food!"
#67
We Are A Retail Business
Michael Largey 1 week ago
How often has the OP agreed to pay 26 dollars for an item marked 25?
#69
Never Heard Of This Discount Before
#70
No Smoking
#71
Americana?
Nathaniel He/Him Cis-Het 1 week ago
Why does everyone think it is okay to frequent businesses outside of opening hours?
#72
Msg Allergy
Kim Kermes 1 week ago
MSG is a naturally occuring substance in many foods, and no clinical tests have confirmed reactions to it. An allergy to monosodium glutamate would be an allergy to a great many foods. That said, please get a thorough allergy screening as you seem to have a dangerous allergy to something.
#73
Buttercream Icing
#74
Has A Good Reason
#75
He Didn’t Stick To The Script And Accordingly Say Thank You So… 1 Star
#76
Too Woke
#77
He Claims Not To Know Her
#78
*ipad Baby At Fine Dining Restaurant
Michael Largey 1 week ago (edited)
"Sitting on an iPad" ? Surely that should have muffled the sound.
#79
I'd Do The Same Thing
#80
Very Entitled Parent
#81
2 Minutes After Closing
#82
I Am Really Afraid Of Men With Coloured Nails
#83
Who Knew I Needed To Vaccinate My Pets
#84
Where's My Ketchup
Nathaniel He/Him Cis-Het 1 week ago
I have never heard of banana ketchup, cannot imagine dunking my chips in it?
#85
People Dressing Casually In This Casual Restaurant Really Ruins My Desire For An Upscale Life! Two Stars!
#86
1 Star Over Nail Polish?
Michael Largey 1 week ago
Understandable. Disney is known for their hard core documentary style approach to everything.
#87
Hippa Violation
#88
Thank You For Making My Daughter Cry
#89
I Wonder Why
Michael Largey 1 week ago
I would have to know more details about exactly how they did the rehoming back on the mainland before I had an opinion here.
#90
“I Drove A Long Way Without Checking The Hours & Wanted The Employees To Stay There So I Can Chit Chat”
Fire Singer 1 week ago
45 minutes from closing does not seem unreasonable to go in for food I don't think.
#92
Wouldn't Seat 15 Min Before Close
Nikki Sevven 1 week ago
How are people like this so stupid that they don't understand you can't seat, take orders from, cook, and serve a party of six 12 minutes from closing?
#93
Surrendering Their Cat
Michael Largey 1 week ago (edited)
To bad the agency doesn't have a hearth because cats love to curl up in front of one and enjoy the warmth.
#94
For A Hike…in The Desert
#95
Review For The Restaurant I Work At
#96
21 Month Old
Michael Largey 1 week ago (edited)
By all means do not bring small children if you plan to abandon them to wander the store. And how dare they suspect that the OP won't take responsibility for their broken merchandise just because he or she takes no responsibility for their child's safety.
#97
Animal Crossing
KatWitch57 1 week ago
Ffs. If your child is not aware of the difference between boys and girls at age 3, they sure will be when they start school. Use it as a learning experience. Meanwhile, take the magnifying glass away from them, the statue itself is only an inch tall.
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What do you think ?
Lady Eowyn 1 week ago
Why are so many people not understanding that closed at a certain time means closed at that time?
Lady Eowyn 1 week ago
Why are so many people not understanding that closed at a certain time means closed at that time?
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