Everyone who has worked in retail knows that for every good customer, you get 2 horrible ones pulling up in the parking lot. It's a law. Like gravity.

But some people are so rude, so annoying, and so malicious, it's like they're on a quest to make as many workers miserable as possible. And sometimes they succeed.

When someone like that ruins your day, there's only one thing you can do. Vent online. I mean, you can't punch the jerk or anything—you're still in uniform. Pull off a stunt that damages the reputation of the company you're working for and you're out the door.

Bored Panda has compiled a list of these stories to show you that people in retail really deserve our respect; they go through these situations every day. For more similar experiences, check out our older pieces here and here.

#1

Customers-Stories-From-Hell

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Ripley
Community Member
2 months ago

Oh. My. God.

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#2

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

Glory hounding. Trying to do the right thing for the sake of appearances whether it kills anyone or not

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In our piece on some of the most ridiculous customer demands ever, we mentioned one study that's relevant here as well.

Turns out, people treat retail workers worse when they're looking for bargains than if they were less price-conscious. The University of British Columbia (UBC) Sauder School of Business paper, which was published in the Journal of Consumer Psychology in 2017, looked at several factors to determine how customers treated employees.

One variable researchers analyzed was the words customers used when speaking to customer service workers.

"When shoppers focus only on paying the lowest price, they become less attuned to understanding the human needs of others, or even recognizing them," Johannes Boegershausen, a UBC Sauder Ph.D. student who co-authored the study, said in a press release.

#3

Customers-Stories-From-Hell

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ADHORTATOR
Community Member
2 months ago

the final sentence killed me :-)

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#4

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

I would use that even if my father didn't die... you got served and I wasn't rude to you... smiling is nice, but you can't expect someone to be smiling the whole day

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#5

Customers-Stories-From-Hell

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Shelp
Community Member
2 months ago

This is absolutely infuriating

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Researchers also analyzed customers' feelings towards the employees by showing them pictures of a flight attendant in the Ryanair (bargain) uniform, the Lufthansa (luxury) uniform, and a neutral uniform. Customers viewed the Lufthansa and neutral flight attendants as equally human, but they saw the Ryanair flight attendant in a poorer light.

"We simply varied the brand, and found that people ascribed lower capabilities for experiencing emotions and feelings to the Ryanair flight attendant," Boegershausen explained, adding that this subtle dehumanization can take many forms and is not necessarily intentional.

#6

Client From Hell.

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columbokateUK
Community Member
2 months ago

Can someone explain this please ?

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#7

Customers-Stories-From-Hell

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Ripley
Community Member
2 months ago

At least he's honest.

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#8

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

Brain exe has stopped working

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Another experiment had participants communicating in a live chat with a rude customer service representative. They were then offered the chance to punish the employee through a complaint. The researchers found participants were 18 percent more likely to give a rating that would lead to disciplinary actions against the employee when shoppers were adopting a price-conscious mentality than when they were not.

The researchers say the findings could help owners and management of discount stores, as the problem could affect their employee retention—previous research has shown that employees who experience rude and inconsiderate customer behaviors report higher levels of emotional exhaustion, job dissatisfaction, and burnout.

Judging from these posts, retail employees deal with a lot of dumb stuff. At least they're strong enough to laugh from their misery.

#9

Customers-Stories-From-Hell

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Ripley
Community Member
2 months ago

Imagine being so small-minded that you have a meltdown over what fried potatoes are called.

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#10

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

I get it... the mind is a stupid thing and will often do something like this

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#11

Customers-Stories-From-Hell

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Jayne Kyra
Community Member
2 months ago

Stories that end too soon...

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#12

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

Ohhhh I've been there. I really have. There is genetic variation within every race... You can't say "you're not caucasian, because your nose is too big". I don't appreciate idiots who think they know your race better than you

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#13

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
2 months ago

This is hilarious, I can't stop laughing.

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#14

Customers-Stories-From-Hell

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Ripley
Community Member
2 months ago

I'd say that lady is definitely going to miss her flight once the "grade-school educated" security person is through with her.

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#15

Customers-Stories-From-Hell

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Paul K. Johnson
Community Member
2 months ago

They tried to steal your work. Charge them double.

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#16

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

It's so sad... Even if you don't like lgbt, you could at least be civil enough. Surely there is some area between best buddies and worst enemies. I know this because I met people who believe i am going to hell, but they're still my friends :)

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#17

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
2 months ago

Aren't you allergic?

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#18

If Your Husband Worked More, I Would Not Have To Pay You For Your Hobby! (On Today's Client From Hell)

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pusheen buttercup
Community Member
2 months ago

Wow, crazy people

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#19

Customers-Stories-From-Hell

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troufaki13
Community Member
2 months ago

Ah yes, money is overrated

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#20

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

I wonder why he is no longer in business

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#21

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

Thieves trying to look innocent

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#22

"Clients From Hell" Really Earned Its Name Last Week.

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Equine_Ravenclaw_Directioner
Community Member
2 months ago

At least they apologized.

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#23

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
2 months ago

you can't be THAT dumb!

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#24

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
2 months ago

As A German I find that very disturbing

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#25

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
2 months ago

I think they just felt awkward

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#26

Customers-Stories-From-Hell

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QueenMiri
Community Member
2 months ago

F*****g racist c**t.

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#27

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

Nothing will stand out there

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#28

Customers-Stories-From-Hell

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Sista of the moon
Community Member
1 month ago

Website domains are expensive.

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#29

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

Wow... just wow

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#30

Customers-Stories-From-Hell

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Sum Guy
Community Member
2 months ago

She just wanted the aesthetic

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#31

Customers-Stories-From-Hell

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Lunar Bicycle
Community Member
2 months ago

When I worked in a garden center, a really friendly customer laughed and told me he had just embarrassed himself at another garden center by asking employees there, “Do you have chlamydia?” He said they just stared at him for a moment, so he followed up with, “Do you know where I can find chlamydia?” He then realized that he meant to say “clematis” and immediately turned around and left. I helped him find our clematis, and, as he was leaving, said, “At least you didn’t say you were having trouble finding the clitoris!”

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#32

Customers-Stories-From-Hell

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All Lives Matter
Community Member
2 months ago

oh no

Mia Garza
Community Member
1 month ago

to the ppl replying to this comment, Pro gay doesn't equal Anti straight, Pro black doesn't equal Anti white and vice-versa (or at least that's how it should be) so lets just try to spread positivity

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Truth Monster
Community Member
2 months ago

I didn't even realize scarlet fever was a thing anymore.

Kat Rob
Community Member
2 months ago

it's a skin manifestation of strep throat. As long as strep exists so will scarlet fever

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Warrior Mama
Community Member
1 month ago

Mom of young kid here who freaked out when her 5yo was diagnosed with scarlet fever (after reading velveteen rabbit and who knows how many old books featuring how awful it used to be). Fast forward back to us - pediatrician explained that it's one kind of strep throat, child had to be on antibiotics 24 hours before returning to school, all was well.

Kat Rob
Community Member
2 months ago

It's just strep bacteria. Wash your hands before touching your face or scratching yourself and you're fine

Katrina B.
Community Member
1 month ago (edited)

It's not just about her though. Now all of those books have to be thrown out because of their exposure and most libraries have problems with budget nowadays. So thanks lady for causing even more problems.

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Ayia Grace
Community Member
1 month ago

Note-to-self: Keep gloves for overdue book return.

Caroline Driver
Community Member
1 month ago

Library date labels in ye olden days used to have 'do not return if you've had Scarlet Fever ' but I guess it's rare enough now that they've dropped it.

Sarah Grape
Community Member
1 month ago

covid normality but scarlet fever is worse

A Random Panda
Community Member
1 month ago

That's unfortunate.

Autumn
Community Member
1 month ago

Frick

Sarah Grape
Community Member
1 month ago

NOTE TO PEOPLE: if you are sick and have to turn in library books, CALL THE LIBRARY. they don't want you to come in and check them in, and probably will give you a discount on the late fee to discourage you.

Celtic Pirate Queen
Community Member
1 month ago

Scarlet fever? Um ...

backatya
Community Member
1 month ago

thanks for telling me so late

Damon Hill
Community Member
1 month ago

Probably just BS hoping he'd tell them to get out.

Michael Capriola Jr.
Community Member
1 month ago

Call in the HAZMAT team.

Mandy Delaforce (PC Girl)
Community Member
1 month ago

90 books? Was that most of the library? LOL

Mónica Elisabeth Sacco
Community Member
1 month ago

Oh sh#@&t

Mauve Mouse
Community Member
1 month ago

Did this occur in 1862?

Janelle Collard
Community Member
1 month ago

Hello Typhoid Mary!

Shaun Coleman
Community Member
1 month ago

I wouldn't worry. My sister got Scarlet Fever and no-one else in the family caught it.

Little Wonder
Community Member
1 month ago

Holy crap, this is my story and what a blast from the past!

Joe Reaves
Community Member
1 month ago

Even apart from the health implications, if they were quarantining with an infectious disease and had called the library to say so I bet the library would have renewed the books for them so they didn't have ANY fines.

⭐Onyx (they/them)⭐
Community Member
1 month ago

A WARNING would have been nice, to say the least!

Ciara t
Community Member
1 month ago

🤯😳😳😱

Shelli Aderman
Community Member
1 month ago

😳

Terilee Bruyere
Community Member
1 month ago

Scarlet fever is absolutely horrible but not as dangerous as it once was.

Horror Hero13
Community Member
1 month ago

I hope they cleaned the books before turning them in!!!

TheHolyFatherOfToast
Community Member
1 month ago

And that's why we have armor made out of toast

kjorn
Community Member
1 month ago

i guess that's the kind of people who won't wear a mask too

Lorelai Purvis
Community Member
1 month ago

oh hooray were gonna DIE now

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#33

I Played Your Music For My Friends, So Give Me $400 Or I Will Sue! (X-Post - Clients From Hell)

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Ripley
Community Member
2 months ago

Oh no, I want to see them take it to small claims . . . I want to see how far it will fly when it's thrown out.

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#34

Customers-Stories-From-Hell

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mulk
Community Member
2 months ago

Ctrl + z ?

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#35

Customers-Stories-From-Hell

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WilvanderHeijden
Community Member
2 months ago

Ok, we'll rename this fee to education-fee and raise it by 50%. The lesson you've learned is that you don't pretend to be rich when you haven't got a dime to spare.

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#36

Customers-Stories-From-Hell

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troufaki13
Community Member
2 months ago

Maybe I can, but it will be double the price!

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#37

Customers-Stories-From-Hell

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mulk
Community Member
2 months ago

"Do you prefer apple or pear?" "yes"

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#38

Customers-Stories-From-Hell

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mulk
Community Member
2 months ago

It's like: "make me appear first on google search when somebody search for [goddam words which have nothing to do with the customer's business]"

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#39

Customers-Stories-From-Hell

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Vorknkx
Community Member
2 months ago

Have you had one of those cases when you can't remember a password, ask for a reset, and when you type in the new password, it says that you can't use the old one :D

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#40

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
2 months ago

Okay

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