Freelancers Anonymously Share Stories Of ‘Clients From Hell’, And Here Are 50 Of The Worst Ones (New Pics)
No, the customer isn’t always right! As much as we like to believe in the best of humankind and pandakind, the fact of the matter is that there are some very rotten apples here and there. They like to come in and ruin people’s day while feeding on their pain. They’re misery-spreaders. And they need to know that what they’re doing is so far from ‘okay’ that you can’t even see the line they crossed anymore because it’s merged with the horizon.
The ‘Clients From Hell’ project (now rebranded as ‘Not Always Right’) shares stories about the most memorable and hilarious tales of dealing with rude, entitled, or simply downright dumb customers. Today we're featuring the experiences of freelancers and designers. Remember to upvote your fave posts as you scroll down, Pandas.
Bored Panda reached out to businesswoman Aatikah Santos, the CEO and Founder of Khaila Beauty Bar, for a chat about dealing with difficult and frustrating customers, as well as how some people still fully believe that the customer and client are always right, no matter what.
"I like to remain calm and take a couple of minutes before responding because I am representing my business. I like to try and make everyone feel welcome no matter what they say. When speaking to rude customers, I try my best to resolve the issue, but sometimes customers can be so difficult that they don’t want to resolve it and would rather just keep getting upset," she said. Scroll down for our full interview with Aatikah.
Got any tales about horrible customers to share with us? Why not pop by our comment section at the bottom? When you’re done enjoying this list, you should definitely check out some more stories about employees of all kinds having to deal with ‘Clients From Hell,’ featured in Bored Panda’s previous articles here and here.
More info: Twitter | Facebook | Instagram | NotAlwaysRight.com
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A hundred dollars a pixel plus another hundred for every word that comes out of your piehole after you've decided how many pixels.
You have the patience of a saint. They will probably never get it.. "How much? JEEZE", that says it all.
You have the patience of a saint... they will probably never get it.
Sometimes it is difficult to nail down a price, especially when buying a service.
I don't see that as a "client from hell" scenario. I see that as a legitimate question. Some developers work, on an hourly basis. In that case, an "estimate" could have been given. Others work on a project basis, with additional payment for additional time or to cover unseen difficulties. In the alternative, a simple, "I can't give you a cost, because my work depends on the difficulty of the project and how much time it will take."
Businesswoman Aatikah, the founder of Khaila Beauty Bar, said that it's very rare that she'll ever have a customer complain. "I usually get flooded with emails from people who have never purchased from me saying there are problems with their orders. These people have usually come from my TikTok storytimes," she shared with Bored Panda.
In her opinion, sometimes the client knows fully well that they're in the wrong. However, they revert to the phrase 'the customer/client is always right' and this can be very hard to deal with. "I think businesses and consumers have overused the phrase too much and now it’s just become a way of buying and selling. For bigger companies, they can afford to write off products, but when you are a small business, it becomes an issue."
Good one, you know your there till you die, but the management can't think of anything to make you happy. Ice cream, outings, sunshine, entertainers.
Why yes we can - you feed them better, treat them with respect, give great medical care, and threat them like the people they are - then take a picture and we will happily come and take the picture!
You know, I had a friend named Nugget in Kindergarten once...he dug a big hole in the sand pit, called it the Nugget Cave, and helped me solve mysteries around my very corrupt school.
Load More Replies...We were taught this sort of thing in college. The more input the client wants to have, the more you charge them. We were also taught the trick of putting obvious design flaws in so the client can complain about things that you already fixed. For example, make the design you want, then add a layer in Photoshop of garbage to make the design "Busy" because clients always complain if something looks "busy" That's the only term they know. Then kill the busy layer and send it back over in a day. Then they'll like it because they think they had input.
I saw a very similar sign in a sewing machine store. Repairs - $X. Repairs after your husband tried to fix it - $XX.
I had a client who always needed stuff "today" until I based my rates on how much notice he gave me: 2x for "tomorrow", 3x for "today". No more rush jobs.
Load More Replies...I love that the client designing everything clearly causes the designer the most work
Aatikah was also kind enough to share some of the best and worst experiences that she's personally had with clients. "I have had so many of both, but the best customer experience I’ve had is someone coming out as gay to their family and used my eyeliners to tell their family. They were so thankful and happy to have finally done it, It makes me so happy that people can be true to themselves because you can wear makeup no matter who you are," she shared with Bored Panda.
"The worst customer experience I’ve had is someone claiming they had never received their package and they did in fact receive it. But this story circled back to the phrase 'the customer is always right.' I knew this person wasn’t being truthful so I took it upon myself to check her social media and sure enough, I found proof that she was in fact lying. After weeks of emailing back and forth, she finally admitted to lying."
Wow, they thought they were dealing with their little friends from school, huh? "I'm not going to play with them anymore. That will teach them! Hmph!" *pouts*
Don't forget stomping off and slamming the door when they leave.
Load More Replies...Can you imagine being that arrogant? And you know they were just furious because they were never given another thought.
Yup. I don't beg for money. I send you a bill. If you don't pay it, I suspend service. Just like power/water/gas. If you don't call me after that, I will assume you found a new guy not to pay. Everybody wins.
Ouch. Thinking he was so important your business shut down because he gave you a time out. Dumb ass.
EXACTLY. working for money not friends and it was exceptionally nice of them not to delete their account after not paying 3 months
Load More Replies...At that point I would have suspended the account and then charged a penalty for non payment and then a reactivation fee
One question haunts and hurts too much, too much to mention. Was I really seeking good, or just seeking attention? Is that all good deeds are when looked at with an ice cold eye? Sorry. Your comment just made me think of Wicked. Because my mind is full of movie quotes, song lyrics, and random trivia.
Load More Replies...what do you work in a acrhitect i am working on a big huse so it pays more oooooooohhhhhhhhhhhhhhhh yah im stupid
They need more than a second to think about it, so why not give them one minute.
ok what do you get rid of client: a code that say something about pressing play to start the game oh and the game wont start
One of Mozart's patrons told him to cut notes from one of his symphonies because "there were too many notes." Mozart stood up from his piano bench and walked off. The concert that evening was not a success.
The ‘Clients From Hell’ online project moved to ‘Not Always Right’ in mid-December, 2021. Founded way back in 2009, CFH, by their own admission, wasn’t getting the audience that it used to. So, in order to revitalize things, they rebranded. The CFH Twitter page has over 81.1k followers, while the NAR Facebook page has over a quarter of a million followers.
‘Not Always Right’ is “about leveling the playing field for those of us who toil and sweat every day trying to juggle demanding customers and often unreasonable corporate expectations.” The goal of the entire project is to entertain people while reminding them that everyone’s a human being. Whether they’re an employee or a customer (whether from heaven or hell).
They should sell to these people also other "premium" arrows, for a higher price, that point "UP" and "DOWN"
How get these kind of people even earn enough money to become a "client"?
Sadly...yes...had people ask how much a 14.99 meal was like literal "how much is the 14.99 meal"
Load More Replies...why is your money and other valubles of importance behind a vault i cant steal them
Load More Replies...Why don't you keep all the keys for the cars in your showroom in the ignition switches? I can't drive these cars!
|Just like you we need the exposure - I see no reason why you can't use it!
During a previous interview, Bored Panda spoke to Alexander Kjerulf, from the Positive Sharing project. We had a chat about store employees and how they should react to rude customers who treat them like trash. The secret lies in staying calm and cool despite being frustrated.
I’m a fan of Llamas With Hats, a YouTube cartoon called Lesbians With Hats doesn’t have the same ring to it
my sister has a 'collection' of fedoras, but she's straight. I'm a little confused here too lol
I have 2 hate, one for summer and one for winter. I'm bisexual XD.
Load More Replies...Ya, it's kinda creepy.... "Hey, are you het? I can't tell" sounds invasive, like sicko stalking and none of his F'ing beewax!
Load More Replies...Makin me rethink my whole mothers’ marriage now 😆 it’s all lies, they arnt lesbians, there’s no hats only indigo girl Posters and king gee pants, fake lesbian things. (I think mums both wore a hat like once tho, so maybe 😂)
I wear baseball caps so guys think I’m into girls… rarely works but I get hit on by women a lot more when I wear one. a yankee cap on a tall chick somehow means I like girls I guess lol.
Hmmm who knew? I'm heading out to buy some baseball caps and hope for the best!
Load More Replies...Right? "What are you wearing?" sounds like a porn site question!
Load More Replies...Isn't funny how stupid some people are. Does he really believe that all lesbians wear hats so people can tell the person is a lesbian.
well of course they do! how else are people supposed to know???
Load More Replies...I was told by a client they he was hapoiest man on warth the next time he wanted to kill himself and next person i spoke to later i was told his boss wqs bipolar. #bossesarehumantoo (lots of bad boss posts)
Load More Replies...Hey this same situation happened to me! A 45 slide deck in orange: our client doesn't like orange, please not only design everything but don't use orange. The branding and logo had orange...
A long time ago I was Director of marketing for a software company with 2 founders. One guy couldn't stand the color green - honestly would compare it to snot and other nauseating things. The other guy hated orange because that was his university's main rival's team color. After your company develops a few products, you can find yourself wanting to use variations on those ...
It's my little way of sticking it to the man. But you ARE the man. I know. So...you're sticking it to yourself? .....maybe....
Just leave the corporate color out of it and see what corporate does!
And try cancelling my attorney and the judge while you are at it.
Load More Replies...I’m using that as a comeback: “Dan, I’m breaking up with you” “Nope. Cancel it.”
This happened to a friend of mine. He's mechanic. His costumer didn't like his work so refused to pay. My friend sued them. The money they owed was just enough to pay legal fees so my friend got nothing, which he expected. When I asked why he did it then hi says, " now they owe the government. Let's see them get away with that."
For way too many it's 12 years of institutionalized child abuse in the Public Schools.
Load More Replies...OK don't use it but you still will have to pay - the payment for cancelling the contract is $1000. higher!
“Keep your cool and remember that whatever abuse they’re giving you is no reflection on you as a person. That customer doesn’t even know you, so there’s no way it could be. But on the other hand, don’t be subservient,” the expert told us.
Hell, I'm even willing to search another accountant for you as long as you tell this jerk that I made you switch accountants.
Veeeeery unlikely an accountant would say something so specific, they probably just said to review the client's expenses and the client is calling everyone hoping for a discount
You may now add the accountants salary to our offer -now we really are expensive - right!
If you like the work, pay the price. You can pay less for work you do not like.
Gosh. Now I know this country has 50% of the world's lawyers.
This is a person struggling with the correct pronunciation of a rarely used word. I don't think they are stupid, just ignorant. You can teach and end ignorance while you can't fix stupid. One can give them, the correct pronunciation, like the poster did, and they aren't ignorant anymore.
Had a customer come in to my book store and ask for books on geology. So I got to science and pull some. She gets mad and starts screaming at me. No geology geology! Finally she says like families and ancestors. I just look at her and go genealogy
I saw some kids down the road with a laminate stand. He should just go there.
🎶You say lemonade and I say laminate! You say gazpacho, I say Gestapo! 🎶
“Don’t be afraid to stand up for yourself and tell customers that abuse is not tolerated. And if it persists, hand them over to a manager as soon as you can and let them deal with it,” Alexander said.
How still in this day and age companies treat websites like you dont need to pay anything for someone to make it... "its just some pictures and text on website" -.-
That's because they haven't encountered JavaScript yet.
Load More Replies...Considering I made more than most of my boyfriends, they still considered ART as 'not a real job.' If a company has their own art department, it's considered the play room. Considering EVERYTHING in civilization was created/designed by artist, we are still considered unskilled.
Yes for $700 or you haven't had it for 2 years - your are calling me - how's business!
Or I can double the 2 into 4 and charge the same as the other guy. Double his time. What a deal.
Do you want better service at a higher price, or would you like the same service at the same price.
I remember that post about the guy who had to do some welds to apply for a job that was underpaid, and he did two welds and the employer asked why and he said weld one was the (price they were offering) weld and weld two was the (price he was worth) weld, and boy, could you tell the difference.
He's awful as you say... but he's only half price... you should definitely go with your son... think about it... he's half price
And I learned, always, always hold back something essential if you ever send samples. I had a client try to persuade me to send me an example of one of everything that she needed for a book and I knew if I did, she would take my work and do the easy part of the job herself without paying me. So I said no, and suddenly, there was no more job.
In a way I understand the client. It must be scary to buy something you have not seen
Had this happen more than a few times in the last two weeks for people wanting something made…guess who got told I’d get back to them when they were going to pay me..
According to Alexander, some companies train their customer service representatives to stand up to bullying customers. He shared how one of them, based in Denmark, operates. “First, they’d tell the customer, ‘We don’t accept abuse—please stop yelling at me.’” Then, if the behavior persists, the employee would hang up.
Whenever someone uses the "I'll sue" line, I always wonder if they'll actually follow through with it.
Nowhere near as often as I wish... the results would make great BP stories!
Load More Replies...Perspective! I went to school for web design and when we were learning about UX and intuitive design, the teacher made some really good points about how some things that were obvious to us computer literate folks aren’t obvious at all to those who didn’t grow up with/don’t use computers often. (For example, to close an unfamiliar program we all know that it’s probably going to be an X in the top left or right corner, so that’s where we look first, but if you’ve never used a computer before you might not think to look there first!)
I see that a lot but I don't think they are people from hell, just clueless castaways of the digital age.
"All right, in order to fix this, I'm going to need your username, password, driver's license and social security numbers, and, just to be on the safe side, as much information you can give me about any bank accounts you might have."
Maybe, but I actually had a co-worker tell me that the new password was "dot, dot, dot, dot, dot" and she was not joking...she was in her 20s and had recently graduated with a bachelor's from a top tier uni :/
Load More Replies...This passed bad about 6 hours ago, took a detour through OMFG, and is now firmly in oblivious-racism central.
Load More Replies...Besides the obvius racist things... but... Are they naked at workplace or what?
"For real diversity, we want one green employee, like the slave girls on 'Star Trek', one blue like the Na'vi from 'Avatar', and one orange like the former President. That'll really impress the CEO."
In all seriousness though, I’ve always wondered about that. I’m genuinely curious about how people feel about body paint in regards to fantasy skin colors.
Load More Replies...Can't fix the shape of the face. Not only is there color, but portion sizes are different.
“If the customer called back and kept up the abuse, the call would be escalated to a manager, who would tell the customer, ‘There are over 20 other mobile phone companies in Denmark to choose from. We don’t feel you’re a good fit for us, so we will be terminating your contract.’
Okay...I'm a preschool teacher and I print out photos I've found on google and use them in my classroom. Some have the watermark - some don't. This is illegal?
No, you are not using them for commercial purposes. If it is for your personal use (or in this case, your classroom), as long as you are not making money or selling a product with them, you should be okay.
Load More Replies...The statement was "You can't legally use Google images for free photos." Even technically, the response was not right.
Load More Replies...well you can use google image and filter for kind of usage (like creative commons)
so many people believe this - "It was on the internet so it's free". It's right up there with students telling me " I didn't think I had to cite a source for that because I got it off the internet"
My first week as a management development director in a very large US corporation one of the staff shared proudly how he was saving ther department money by copying materials rather than getting the license or copyright to use the materials.
I would respond with yes to this since I can actually hire someone to legally impound and sell your stuff to pay my bill.
Only in America someone would try to weasle out of an invoice citing religious reasons...
Me: Your invisible friend will tell you that you are going to hell. I will send you there
The arrogance is strong with this. Why do I have the feeling, that he is very familiar with courts?
People who pay money to pastors are generally paying for charities or repair work on the church. You're not paying for God, just that particular house he lives in.
Or you're just paying for the pastor's house, cars, private jet...
Load More Replies...Lots of these posts are absolutely ancient. Clients From Hell has been a website for about 20 years.
Load More Replies...That Guy: What are you doing for your living? Me: I'm a chef. That Guy: Wow, so you can make amazing cakes! Me: No, in fact, I suck at pastry-things. That Guy: But you said, you are a chef! What you are doing than? Me: Every other thing, like side-dishes, meat, fish... That Guy: But you are a woman! Me: And? That Guy: ' confused look'
Men: women cook women: i make meat n fish man: but you are a women you dont cook you bake
Load More Replies...I’ve started dropping calls when someone calls me ‘love’ or any other pet name. I’m technical support, don’t patronise me.
As a woman who has been working in tech stores since 2017, I feel this.
That happened to me and the guy wanted to talk to a manager. I pointed to Amy the store manager, hes like no I want to speak to a male manager. I said well that’s the store manager, the male manager is at lunch so you can wait an hr if you really want to talk to the male but Amy is the big boss Anthony is just her assistant. And the guy sighed and walked over to Amy who told him the same thing I did. 😄 It was great.
I have posted this before, but this is my favorite work story. I handled graduation for a college, but also made sure that Int'l students were enrolled in the appropriate classes. Male student brings me his application, and under language spoken, he wrote Persian, but left his native country blank. I said, "so you are Iranian." Glaring at me, he asked how I knew that. From that point on, he refused to listen to me, as I am a woman, and we are worse than nothing. One night he came in, groaned when he saw me, but asked a question, which of course not what he wanted to hear. He then told me he wanted to talk to my supervisor. "Renae, there is someone here to see you." Veins start popping and says he wants to talk to her supervisor. I pick up the phone and call the Provost, "Carolyn, I have someone that wants to talk to you." He is visibly shaking in anger. Through gritted teeth, "I want to speak to her superior!" No problem, " Joann.....he screams and walks out. He got in touch with the
next day. He calls to get my side of the story, and told him that he HAD to do as I told him. In the end, he refused, and there were so many holds on his record, he had to go through me to pee.
Load More Replies...I would just say I am a man, my balls just haven't dropped. Can I help you?
The expert told Bored Panda that employees need to understand that just because someone is rude doesn’t automatically make them a bad person through and through. “You have to remember that in many cases a customer who behaves badly is not necessarily a bad person. It can be a good person having a bad day and that’s why they’re acting out.”
Yes! My poor not-tech-savvy-at-all boss was baffled by his printer saying “Refill Toner” yesterday until I told him “it’s out of ink.”
Load More Replies...Problem exists between chair and keyboard. P.E.B.C.A.K. the I.T. guy run in to this all the time.
I'm wondering if there's even a design on the computer and that whether the client has been drawing the design on the monitor... with a pen.
No you need something to make marks on the paper. I call back when there's a man around.
Some people appear to have gone to school with their ears and eyes closed.
Same people who think 1/4 is bigger than 1/3, probably. A dual layer dvd will hold more anyway
Load More Replies..."Well, I double checked and one DVD can actually hold 4,70 GB, so it'll be enough."
I skipped a whole semester of math class, and even I can tell you how decimals work.
Load More Replies...I had to read it twice, just to bring me down to his level of dumbness so I understand the way he thinks. Sad...
see, i thought that too. I saw 4.15 as 4 and 15% so therefore 4.7 is 4 and 70%
When you want something that everyone else has, but actually have no idea what it is 😂
"hey mom my friend's parents are getting a divorce can we get one of those things too?
Load More Replies...I remember a similar one where the person brings a flash disk and wants "the internet" on it.
On The IT Crowd they tricked someone into believing they had the whole internet on a drive :)
Load More Replies...Let me make you a Google while I'm at it. Heck, I'll even throw it in for free.
However, sometimes customers are rude because of more selfish reasons, not because they’ve had a long, hard, and bad day. “The sad truth is that some customers act this way because they’ve learned that it works and will get them discounts or preferential treatment,” Alexander said.
I had to Google the phrase, but I'd certainly do that or question it before accusing someone!!
Load More Replies...To be fair I would have no idea either what Lorem Ipsum was if I hadnt seen it in another post here some time ago.
I think that one should know what he's angry about before yelling at someone.
Must be because they added them to the spam list. Rule 1: If message contains [ outstanding amount, reminder, past due, invoice, payment, legal fees ] move message to [ Spam] and [ Add sender to spam list] .
I feel like all coders need to install a kill switch in their programs that if they are not paid, everything goes down.
Sony BMG copy protection rootkit scandal -- https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_scandal
Load More Replies...Oh! I must have mistakenly deleted them! Me: don't delete date for small claims court!
Exposure doesnt pay for expenses... only way I can see exposure being almost fair deal is if already well off entertainers or such get to be on much more popular entertainers show/program and that way widening their audience massively.
Exposure! Here let me expose my ass to your face! See I need paid; I've got to buy a new ass. The old one has a hole in it. 😑
Anybody who uses the term "you/you're not a REAL-" anything when referring to work somebody is DOING, is an automatic No to associate with, period. I don't care how much they have. I don't have time for snobs, gatekeepers, or Troglodytes.
Honestly, if the job isn't too demanding I would make it with a huge watermark on it. They did say it would pay in exposure.
i f*****g HATE people who think they can commission any artist for free
Just make it illegal to work for free for professionals or companies as a professional. It's illegal over here to sell a product with loss, so it can be done.
In Alexander’s opinion, we should change the motto ‘the customer is always right’ to ‘be nice—or at least don’t be a [jerk].’ “And this goes for both customers and employees. Whenever I’m a customer anywhere, I always try to be kind and positive to the staff—even when occasionally I have to complain about something. It’s literally the least I can do.”
C'mon. If Trump could change an entire weather pattern with a Sharpie, certainly you can change the shape of the lake.
You ever see an animal so ugly that it's actually sort of cute? This guy is so dumb, he's actually triggered some sort of respect from me.
These are people who don't read. Being a reader increases empathy, reason, and allows you to see how stupid people act in certain situations, after which most minds make a promise to never let their body act like that character did in a similar situation. Read more, people!
I swear everyone of these people should e made to go to refresher courses before they can continue in life this level of stupidity is a danger to all.
Entitled generations are more spoiled than they look
Load More Replies...Sure thing dude u pay my 50 grand in student loans off and I'll make whatever u want
Wait wait wait.... is this the US? Since when can you study there for free?
In America, usually the people that are screaming about their tax dollars helping other people, don't even pay taxes.
The land of the free. Where they believe studies are paid with "their taxes"
Well yes, the government issues loans to students - where does the government get that money from in the first place if not through taxes. (There isn't a sarcasm flag big enough for this!)
Load More Replies...I'm paying for clean air in my city. Seems like he's breathing it for free on my tax dollars. He can give me free labor to make up for the air he is stealing.
This happens routinelly. Now i just ignore deadlines unless someone is actively screaming.
"I need this on Friday, I'll be by between 10-12." [six days later] "Sorry, I couldn't pick it up, I'll get it tomorrow." This happens routinely. Then the times he does show up on time, he's surprised that I haven't done it.
Load More Replies...Charge a rush fee. Make it clear that in order to have it done at this time on this date, you will charge this much, and get the confirmation in writing.
I had a customer who wanted a translation so she was asking questions for several weeks, so finally she says OK let's do it (it was like December 30 or something like that so I told her OK, you can pick it up on January... And she was like NO I NEED TO TRAVEL NOW... Like, really?
Load More Replies...First start with explaining that any urgent assignment costs them a lot of money extra. Most of the times the assignment becomes less urgent.
Send it anyway. Often, people have their out of the office on but will still respond to items they are expecting or they know to be critical.
One time, I had a client who specificaly requested their ad campaign to start on January 1st. I was going on a trip with my boyfriend because we get days off for New Year, but I brought my laptop with me, so i can start the campaign. The client said they'll send me the campaign materials first thing in the morning on the 1st. Guess who got this same message when inquired about the materials? Client calls me on January 8th and asks me about the campaign how it's going and things like that and I'm in disbelief that they didn't check their email that whole time...
Just for combinations using 30 eyes, 30 noses, 30 mouths, 30 hairstyles, 30 beards you are looking at 656,100,000,000 possible characters
Plus: they have to be all compatible. You cant just make for example one set of tiny everything and one set of big everything and expect big mouth to look good on tiny head (simplified of course). There goes a lot of thought into a project like this.
Load More Replies...I love people that actually think everyone else is as stupid as they are.
How to spot an unhappy customer right out of the gate 101: The very first thing the customer has a chance to be unhappy about is the price. This opportunity happens long before seeing what quality/quantity the work is. If the customer is unhappy with the price, then it is an unhappy customer and there will be no pleasing him/her/they.
Sounds more like 810,000 characters to me. Charge appropriately :)
What gets me is not just the arrogance, but how oblivious they are. It's one thing to think it, another to say it to someone and think it's OK.
Load More Replies...Am I understanding he doesn't want POC in his poster? Or am I wrong?
Hi, what's your rate for copyright infringement? How soon can you get that to us?
Would the designer get in trouble if they gave the competitor a heads up? Because I just *know* this client would go around from designer to designer until they found one as unscrupulous as they are.
"steal these photos, remove the original watermarks, put in new watermarks so nobody can steal the photos". Yeah, that makes sense...
What's the name of your competitor so I can drop a line to them.
This was routine during my early freelancing days - clients would request that I crop out competitor's watermarks or harvest images from Google to use in their work. Nope. Not happening. Lost 1 client because I refused to do this - I sent them on their way, lost no sleep over it.
Unfortunately very common. The more they're rich, the less they want to pay.
Rich people in America are famous for never paying their bills. Donald Trump has had over 2000 lawsuits from businesses that he refused to pay. Some of those mom and pop businesses went out of business because of this, after 40 years of family business. Then don't forget he only paid $750 worth of taxes. But he does pay taxes to China where his hats are made. This is how rich people keep their money.
You mean that's how rich people keep being so scummy
Load More Replies...Pity there's no anvil left there to fall. Beep beep.
Load More Replies...Client leases luxury penthouse apartment. Client brags all over social media about having "made it". Client hires me at my lowest package rate. Client is routinely late paying my invoices (due in advance of any work being done). Client has to stop working w/me because they can no longer afford me. Client moves out of country, claiming they've done all they can here, moving on to bigger & better things - and leaves owing other contractors money. They do eventually pay, but it takes months. Client contacts me several months later, wanting to reconnect. Me: "Have a nice life."
So you are filing for bankruptcy? Thank you for the warning, I'll post that on all my SoMe channels. Absolutely the best gossip today, thank you.
This is so true- at my old job I was constantly overworked and stressed trying to administer my horrible manager’s poorly thought-out “Employee Wellness” program …
Keredrakk, since basic services are free and even extra ones are done for the heck of it, but it's a fictional location, so...(come to think of it, sounds like a lot of people here are from Keredrakk, the way they expect things to be free XD.)
Load More Replies...I thought when you saw how much fun I had you'd want to fulfill your contractual obligations
How is it that such stupid people are running businesses and seem to be rolling in dough?
First I do not take in work if it is not fun. Second I be paid for the work I do.
I'm gonna try this with my landlord to get out of paying rent. I'm fun, so I'm sure this'll work.
And anyway, you get tons of cash from my tax money in government hand outs, so I am entitled to get some of my money back from you. /S
That happened to me a few years ago, and I work for a multinational company (thousands of employees), so not a small business... Client was looking at different suppliers and had the audacity to tell us: "I like your approach but I don't know if I'm having any budget, but if you're willing to do it for free, you could start tomorrow"
I'd say: "oh, can I?" All sarcastic and walk away...and then they'll wonder why I didn't show up the next day
Load More Replies...This happens a lot unfortunately and with the audacity to ask for "help" when their "cheaper" option goes pear-shaped.
Went to meet a potential client. After he explained what he needed, he told me had a quote already. The price was not enough to cover supplies. I told him if it was me, I would hire the other guy before he realized how stupid he was.
Thats great news, cause I have someone who pays double but I thought Ill be working for you and was just about to reject him
I can do what you want for the full price or what the other guy can do for 10% off. Your choice.
I know it is a negociation bullshitting tactic, but I'm not reading that the client want free or even half-price, maybe just a lower full price.
Cursing at a potential client is not professional. Doesn't matter if you are turning them away.
Thats not a potential client. Clients pay you. Even if they are trying to negotiate, they have breached trust enough to make doing any work for them a bad idea. Theres a chance they might even try to charge you for something.
Load More Replies...But they're stupid enough to tell you they make millions off of it. Lord.
What's the name of your competitor? I'll like to see if they're hiring.
Sure, but let me inform you up front that I'll be doing the work of a Junior developer. Let's see if you keep your "edge".
My budget states no to you so you can make more millions and not pay me so get sombody who Ain't the best maybe he'll be as stupid as you! Good luck!
I got it, but.. What do they mean with FAP? "Fast Action Procedure"?
Welp it’s at 73 now. The perfect number was ruined
Load More Replies...well, I don't know about *everyone*, but a whole lot of people are fapping online
"As a designer, one of my jobs is to protect clients from embarrassment by keeping up-to-date with modern slang and euphemisms and preventing their use in official material. Might I suggest a different phrasing? [If they insist, counter with a gentle explanation of what the slang term means.]"
So... what exactly does FAP stand for? Sorry, I do not know this, not a native speaker, not living in an english speaking country
I dont know what that company uses it, but fap in especially internet slang means masturbating
Load More Replies...MANLY PAPER. IT IS RED AND DRINKS BEER AND LIFTS WEIGHTS AND PICKS UP CHICKS JUST LIKE A MAN
Excuse me!! I am a manly man, I hunt, I exercise my upper body regularly, I chop wood when I am frustrated AND my favorite color is pink
Isn't pink the colour of the clothes the man takes out of his washing machine?
Load More Replies...I knew a guy who was working out. I asked if he did sit-ups, he said no, that's girly, I do 'crunches'
Negative! you should have known Chin always breaks!
Load More Replies...Robert Burton's "Penny wise and pound foolish" covered this 401 years ago.
It was 50$ from China, not the guy he asked originally. Lol
Load More Replies...Maybe they didn't know who was calling? Or they were loopy from the meds?
Load More Replies...Years ago, while waiting to get prepped for surgery my boss called me. I thought it was to wish me luck, nope, it was to ask what his login password was.
Oh sure thing. I'll get right on it while the anesthesia is taking effect.
Am I the only one who reads this and things to myself- Them: We can only pay you in chocolate. Me: F**k'n Sold!
Client: can you send the Word files so I can work with it. Me: I did it using InDesign, not Word.
Load More Replies...What do you mean by a bit bready? Not being challenging. Truly want to understand what you mean.
Load More Replies...Honestly, I blame the designer here for speaking in designer lingo with a client. Why do he expect client to know what CMYK or Pantone is?
Woman 4 hours away trying to describe the color purple she needs. I explain she will have to give us a PMS color number. She hung up on me and called my boss saying how rude I was. But wouldn't explain to him what I said. I comes raging into my office and fires me. I start packing up MY COMPUTER. I'm halfway out door. Other boss. Wife. Meets me packing up MY COMPUTER. Wait Wait Wait. NAA, I'M DONE. They call me next day. So Sorry, goofy customer thought I was telling her she had PMS. Can you come back and work. Nope but here is my rate... 30 years ago. My Computer was a custom job my dad and I built from scratch. I think it took 8-13 years for rest of universe to catch up. It was NOT A MAC. Never looked back. My dad was computer engineer in 70s. I played Dungeons and Dragons with DOS and a Daisy Wheel printer on paper with tear off tracks down the sides. Made a living as an artist from 1983 to 2020 when I retired.
Great story. I remember Dungeons and Dragons on DOS! Had a RadioShack Tandy TRS 80.
Load More Replies...Well, you can do DTP and art in Word, but you need to know-how and it isn't smart for professional work.
Load More Replies...I have no idea what CMYK and Pantone are (nor do I need to), but if I needed to know for something like this, I think I'd try asking intelligent questions.
Surely you should know your own coporate colours? Whatever coporate colours are...
I hope no artist would do that to another artist! I once wanted a photographer to scan a photo for me and edit it a bit, because I only had that one copy and I did not want to loose it to damages and I had no scanner at the time. The first thing they asked me was if it was from any other photographer or a private photo.
Graphic designer for 30+ years, and more than once I have had clients (and one boss), ask me to take out a watermark. Nope, no, never!
Load More Replies...That sound so make up, but i believe it, because i know my own customers.
Wife may be in labor for hours, so someone could answer the phone but not fix a website 🤷🏻♀️
Load More Replies...This is when you put your phone on "do not disturb," then set it up so your phone automatically texts, "I'm sorry, but I can't take your call right now. My wife is in labor. Please leave a message and I'll get back to you when I'm a father."
"No, sorry"... is a perfect answer. If you lose them, you'll spare a ton of headache...
New business model: client pays freelancer exposure of clients company.
Load More Replies...Does the laptop come with a brain as well? Because you don't have one of those either
they mean "Idols" Biblically, this is from scripture about not worshipping anything but God
Load More Replies...Never heard of Orthodox? They are Christians, and they sure love icons.
These people cannot find their own d***s without clear instructions from an authoritative figure who just make s**t up.
I would have used the most medival font for this and claim it's the "english" font
hmm not sure, maybe if you say "Do you want this in single separate letters or in joiny up writing"
Load More Replies...Similar experience. I had 4 TB of data and I spent almost 30 minutes explaining to someone that 64 GB flash drive is just not enough. Even if I zip it...
I got a similar problem one time. When I said something was not technically possible, I was criticized for having a "negative attitude". Yep, just "be positive" and in this case 200GB can be zipped in 320MB...
Zip it, zip it good! When a problem comes along, you must zip it!
Me: Look, let's just settle the bill, and you can f*ck off somewhere else
I will sometimes start emails with ' I hope you are well' but that's about it
Maybe a client from an british cultured nation? I learned that some smalltalk is a thing in professional E-Mails in the UK, USA and Canada
Really? Not surprised about US, they are smalltalkers. But even in business emails? That's so strange.
Load More Replies...Translate to: You look too proper and made me rethink my life choices. Also you didn't kiss my a**e.
That's like driving a car to make enough money to get a drivers license and to pay for the insurance.
Run for the hills mate. Not long after, it will be "How dare you demand money from me?". That never ends Disney like.
The word "actually" seems to indicate condescension to the soft headed nowadays, so in actuality, the client was actually right...actually.
And than they'll complain that the trees don't look that way in the fall, that the grass is greener in the summer and the Magnolia blossoms are white instead of pink.
Load More Replies...*sigh* JPGs are compressed files in which the file size is reduced by homogenizing the palette, actually changing the rarer colors to more common ones (among other things). You can't use a JPG and expect the colors to remain accurate. And a Mac certainly can open PDF files; you just have to download Acrobat, which is free.
They said they can't open pdf files because they don't have a mac.
Load More Replies...scanned a printed image to jpg... let's have a minute of silence for those with the patience to deal with such sheer stupidity
They said they can't open pdf files because they don't have a mac. Still doesn't make sense.
Load More Replies...It was, until I found that I could charge this much and make a living out of it.
I've corrected typos and had clients complain and ask to reinsert them. Most common is plurals with an apostrophe. Fine. Go ahead and advertise your lack of education.
Oh, that would really do my head in! Can't stand typos and that darned apostrophe inserted where it's not needed.
Load More Replies...I can actually understand this one. If I'd submitted something with a typo, I'd want the supplier to at least check with me.
This is exactly why I don’t delete any conversations. I’ve had someone receive their product and say that I mistyped the phone number. When I scrolled back up to our conversation with her giving me her details, I just screenshot it and sent her that. She paid for a replacement lol
Depends on the situation. If it's a typo in a technical term that even the spell checker won't notice, the customer is wrong. If it's a common word that would have been picked up by a spell check, the customer is absolutely right. On that note, judging by the number of typos in printed material that I receive, it seems that spell checking is too old fashioned these days.
In fact, just by speaking with me you've committed to a non-competition clause.
Client's eye or your own eye? Because honestly, both are reasonable.
Load More Replies...I've had this happen recently. It's ok, when they realise the other guy is useless they will revert.
They have your design. What's to stop them using them? Can you afford legal action?
Load More Replies...Use a watermark, so they can see the 'trial version' and you have an easy copyright proof.
I applied for a tailoring job (I made a wool pea coat and four piece suit in HS 4H). She wanted me to change a zipper and hem pants. I could understand she needed more than my word, but I still couldn't work for free.
So then make it a square with waterfalls round the edges so that his future customers know that his IQ is about 30.
a former boss when you did EXACTLY what she asked for (of course I wanted it written somehow) and she told that I was wrong, and I showed that was what she asked for - she used to say "I didnt meant that way".
I've dealt with that before. To say it's insanely frustrating is an understatement
Smart fella. He should book a flight on any available date and then show up to board at his convenience. See if that works. It could be the ultimate life hack.
Funny if they actually do it for 1m tho
Load More Replies...Yeah, I don't believe that. Who would drive four hours for a hundred buck job?
Pay Google more and notice how all your competitors disappear in thin air.
If you can book Dr Strange to help with the time travel bit where I get my go pro and please sign this addendum invoice
They need it in four days, but without a deadline it's also fine if the job is done in 4 months. Just get it down in writing. Judges like agreements in writing.
How to make someone relax so they do their best work, but quickly! Works every time. Not.
True, your terms and conditions page must be like maximum 3 bullets in short sentences with the key sentence highlighted like so: Screen-Sho...3b7788.png
I pity the trees that has to be sacrificed for that sacrilegious ramblings he calls a book.
Even if he did mean bold, there are no numbers when you hold down the shift key.
Load More Replies...Actually, you can (https://fr.wikipedia.org/wiki/Chiffres_elz%C3%A9viriens) Typo_chiff...5aaba3.png
Capital numbers are the most common ones we see, the ones you usually get when typing. You need a special font and a nonstandard keyboard or an app (or the ASCII) to access lower case numbers.
Load More Replies...If this is true, I can't help but think the client was taking the piss.
Re. my earlier post about how I'd want to be told if I'd submitted something with a typo .... at least I know better than to argue with a dictionary.
Gathering data 3 hours = $450 , Compiling PDF = $550, Processing fees = $250, Administrative surcharge = $230, In house cost accumulation = $20. 10% Loyal Customer Deduction= - $150. Grand total $1350.
Load More Replies...Wait, what? Edit the *best* pages? Why not the worst ones first? Double idiot.
Just wait a bit, do small edits to alter the timestamps and resend them.
I do know of people who aren't even half as good as me who will charge you more.
I have come to the realization over the years that every decent idea I have has already been done, and usually quick google search shows that.. and if I cant find anything then the idea probably isnt good or the starting expenses would be too much so its not worth the risk.
why would a Physicians Assistant, a medical professional with several years of graduate school and the ability to write prescription be taking care of invoices? that is for the secretary
Load More Replies...If it sounded more like "paid work", I'd consider it.
Load More Replies...I used that comeback on my nephew when he complained his helping with the dishes was child labour 😁
Confusing language, english. Using the word warm to refer to red things like fire and sunsets, and cold to refer to blue things like water and ice. hmmmmm
Infrared warms you. Red is a warm color. Science, not English.
Load More Replies...Maybe this dude feels all warm and fuzzy standing outside in the snow during winter.
Hmm I'm more of a fan of pronige myself. Maybe we can compromise on scurlon.
Load More Replies...Red Orange Yellow Lime Green Cyan Blue Indigo Purple Pink Brown Tan Black Grey White... that's more than twelve.
That's the norm for everything related to IT. HR: We need $15 million to train 2 of our people to interview applicants. CEO: OK. IT: We need $3 million to replace the 30 year old servers running on Windows NT. CEO: ARE YOU NUTS?
The client will have trouble opening it in any app that uses file extension to determine file type.
Load More Replies...@Joe Das: Yeah, no. The five-year-olds I teach understand that rectangles and squares are different. You have no evidence this client was educated in the US. Get over yourself.
Load More Replies...Well, technically, a square is a rectangle -- just one with 4 equal sides. Maybe he has it confused.
I don't bother with lorem ipsum because people are morons. What I do is find something they disagree with and paste it in there so that they feel obliged to "Correct" it and thereby actually pull their weight.
E..g "Our terms and conditions: We will deliver the worst quality service you can imagine. You can request a refund at any time. We will pay you interest for any outstanding jobs." etc
Load More Replies...Caps Lock is center left, and not all keyboards have a special light anywhere to say it's on. With the case vs user mistake, I call fake. Bad fake at that.
Simple solution. Have them type their password in Notepad. They'll see the problem.
One of my office manager's brother-in-law pulled a murder suicide one weekend. She came into work the next day obviously distraught to get things wrapped up so she could go take care of business. Our boss proceeded to go into her office and ask her if she can do the billing real quick. By the way, billing is never real quick. We were horrified.
A copywriter I freelanced with told me his formula for pricing jobs. Figure out how long it would actually take, double that, and add 20 percent. Then, if the client complains, take off the 20 percent as a "special favor."
Load More Replies...This all brings back way too memories of my 40 years as designer/writer/videographer. So many idiots and crooks out there.
"What? Are you retired ? Then you have a lot of time to work for us for free. "According to the clients from this post.
Load More Replies...This list of BS is the reason when someone asks me to do anything computer-related especially design I quote about 10x higher than my actual hourly rate, to make them go away.
Finding the work has always been easy . . . it's collections that took almost the same amount of time, and I didn't bill for that. My last resort was to dress in black, wearing silver chains and safety pins, then sit in their office as long as it takes for someone to bring out a check. Didn't take more than a couple of hours, especially when I would strike up conversations with anyone sitting in the office waiting area.
I'm still in business and meet these terribly clueless morons from time to time. Of course I cannot just call them out on it. I could only price them out. It's not that I don't want the business. But these are usually more trouble than they are worth. I simply refuse to spend more time at the courts and with lawyers to deal with the aftermath.
I worked on HIPAA claims processing solutions. A client asked for a custom system. We quoted a price. He said he had another developer who would do it cheaper. A few months later he called back (very near the government mandated deadline) saying the other developer couldn't get the system working properly and asked what we'd charge to fix it. We quoted the same price, which was generous considering the rush needed. He balked saying the code was written, it just didn't work. We said the safest thing was to start from scratch, not knowing what the existing system looked like. We never heard back from him.
I had someone buy something that was purple - but complained it was too purple
“not this blue, i need business blue…” so i learnt what ist “business blue” 😀😀
Load More Replies...As a webdeveloper and webdesigner of 20 years, i have to say (at least here in Slovakia and Western Europe, from where my clients are), it changed. And it is not that bad anymore. People (clients) learned something. Payments in 50-50, no works before first half of payment is paid ☺️ But yes, some stupid requests are still in the game 🤪
Oh... The struggle of the freelancers... It´s universal... Yay! Happy times!
I have an artist friend of mine who does commissions. She's often complain about nightmare people like these.
One of my office manager's brother-in-law pulled a murder suicide one weekend. She came into work the next day obviously distraught to get things wrapped up so she could go take care of business. Our boss proceeded to go into her office and ask her if she can do the billing real quick. By the way, billing is never real quick. We were horrified.
A copywriter I freelanced with told me his formula for pricing jobs. Figure out how long it would actually take, double that, and add 20 percent. Then, if the client complains, take off the 20 percent as a "special favor."
Load More Replies...This all brings back way too memories of my 40 years as designer/writer/videographer. So many idiots and crooks out there.
"What? Are you retired ? Then you have a lot of time to work for us for free. "According to the clients from this post.
Load More Replies...This list of BS is the reason when someone asks me to do anything computer-related especially design I quote about 10x higher than my actual hourly rate, to make them go away.
Finding the work has always been easy . . . it's collections that took almost the same amount of time, and I didn't bill for that. My last resort was to dress in black, wearing silver chains and safety pins, then sit in their office as long as it takes for someone to bring out a check. Didn't take more than a couple of hours, especially when I would strike up conversations with anyone sitting in the office waiting area.
I'm still in business and meet these terribly clueless morons from time to time. Of course I cannot just call them out on it. I could only price them out. It's not that I don't want the business. But these are usually more trouble than they are worth. I simply refuse to spend more time at the courts and with lawyers to deal with the aftermath.
I worked on HIPAA claims processing solutions. A client asked for a custom system. We quoted a price. He said he had another developer who would do it cheaper. A few months later he called back (very near the government mandated deadline) saying the other developer couldn't get the system working properly and asked what we'd charge to fix it. We quoted the same price, which was generous considering the rush needed. He balked saying the code was written, it just didn't work. We said the safest thing was to start from scratch, not knowing what the existing system looked like. We never heard back from him.
I had someone buy something that was purple - but complained it was too purple
“not this blue, i need business blue…” so i learnt what ist “business blue” 😀😀
Load More Replies...As a webdeveloper and webdesigner of 20 years, i have to say (at least here in Slovakia and Western Europe, from where my clients are), it changed. And it is not that bad anymore. People (clients) learned something. Payments in 50-50, no works before first half of payment is paid ☺️ But yes, some stupid requests are still in the game 🤪
Oh... The struggle of the freelancers... It´s universal... Yay! Happy times!
I have an artist friend of mine who does commissions. She's often complain about nightmare people like these.
