Do not anger the people who are in charge of your food. Let’s repeat that so even those in the back hear it: do not anger the people who are in charge of your food. Food service employees are human beings and deserve the respect of their customers. Unfortunately, some customers are so rude that they end up practically begging to be given a taste of their medicine.
The restaurant workers of Reddit opened up about the very worst things that they’ve seen done to a customer’s order in a surprisingly honest thread. From waiters and cooks doing horrible things to the food to get their revenge to tales of awful fails on the employee’s part. There’s also a story about pickles being added to random burgers.
Read on for some saucy restaurant gossip and don’t forget to upvote the stories that left the biggest impression on you, dear Pandas. Oh, and if you’ve ever worked in the food service industry, we’d love to hear about the best and worst things you’ve witnessed. Tell us all about it in the comments.
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Wanted extra mayo so I maliciously complied by drenching it. Lady thought I would forget her fake $10 prayer tip the last time she was there.
Just looked up fake prayer tips. Ugh. I had no clue those things existed, but what a horrible thing to do.
I heard a funny prayer tip revenge last week where a waitress in our favourite restaurant got £10 prayer tip. She found out the tipper worked in a church café, so she went in, had a sandwich and a pot of tea and left the prayer tip on the table for them with Proverbs 6:16-19 written on it and in smaller writing: Read carefully and think on what you are guilty of
Post church Sunday crowd is always the rudest, most entitled and worst tipping crowd in restaurants. Never work a Sunday...
Amen. And the bible tracks as tips? Mighty presumptuous to assume I don't already have Jesus, and that I can actually pay my bills with those wastes of paper.
Load More Replies...Nothing worse than a fake prayer tip and the Trump $100 bill Trash.
Except a handful of loose change at the bottom of a dirty milkshake cup :-(
Load More Replies...Fake 10 with prayers on it is nor a tip, is an attempt to pass off fuzzy feelings as payment in hopes the recipient doesn't catch it in time. Taking food off the table of somebody who works for less than minimum wage not very Christian
I have yet to meet a single person that got those fake bible tips and thought "yes! That's it! I need Jesus!" and then suddenly became a Christian.
Load More Replies...Nice one! I don't know why you food-serving folk in the US put up with the idiot tipping system you have. The fake Trump bank notes, the useless prayers, foreign money, it just makes me angry that my fellow culinary people are treated like s***.
Trust us, we loathe it too. But the powers that be in each state apparently make way, way, WAY too much money this way to care about paying food service people a livable wage. They all have a litany of excuses as to why they deserve enough to live on but how their employees do not. But they're like a family at their particular business, so, reasons...
Load More Replies...I ordered a couple of subs online from Subway and told them extra,extra mayo and when I picked them up there was none on either sandwich. The guy was an ass and said fine take the whole thing and handed me the plastic bottle filled with mayo. I said thanks,walked out and left. You should have seen his face. I wish I had it on video.
Redditor u/RegulatoryCapturedMe’s thread on r/AskReddit drew in a large crowd and ended up getting over 33.5k upvotes. The stories were as insightful as they were entertaining, and odds are that they’re bound to make some customers reconsider how they treat waiters and cooks from now on. On the flip side, it’s also a wake-up call for anyone who messes with customers’ food for no good reason.
Before you start putting random things into the meal to mess with a rude customer, remember that this might end up hurting more than just their pride. Food allergies are a very real, very dangerous thing. And they're becoming more frequent. Restaurant staff need to be aware of any potential allergies that customers might have, as well as understand that sticking a dirty finger into someone’s dinner can cause anaphylactic shock if the person is allergic to nuts. They also need to reduce the possibility of cross-contamination between ingredients.
Bored Panda reached out to food expert, pie artist, and author Jessica Leigh Clark-Bojin for her take on how to best deal with this danger as a customer and what to do to protect your health when dining out.
At my last restaurant job, my coworker would make very ugly sundaes for customers who were rude. For particularly nice customers, she would painstakingly recreate the sundaes in the menu pictures and give them extra cream and sprinkles.
The polite little kids at my tables always got finely crafted rainbows on their sprinkle pancakes
I think that should be the norm. Instead of "the customer is always right" it should be "the customer gets what they deserve". Maybe people would be nicer to people on the job (and then people might be more willing to work retail, if it weren't so demoralizeing).
Just goes to show, being nice goes a lot further than being mean, rude, or nasty.
I learned that lesson a long time ago. 12 years ago I was flying to Boston for a friend's wedding. Our flight to San Francisco was delayed, so we missed our connection. I'd splurged on first class tickets because it was going to be a lot of travel that weekend, and when you get rerouted, you can't guarantee you'll get first class seats, and it's hard to claim a refund. When we got to the gate in SF, a man in front of us was angrily demanding a first class seat, and the agent just kept saying "I'm sorry sir, rebooked seats are on an as-available basis, and first class is sold out". When we got to the counter, I politely asked her, since we were traveling for a wedding (I didn't mention that it wasn't ours), if there might be 2 first class seats available. She looked over at the rude man, saw he was out of earshot, and said "I have 2 seats left" and gave them to us.
Load More Replies...I ordered pancakes and ice cream once. It isn't part of the menu but they added white chocolate chips for me. I was so freakin' happy.
When I was at Whataburger, I would always help polite customers save the most money they could and just not give a crap about the irate ones. It wasn't much saved compared to what was charged more, but that little bit of angst helped quite a bit lol
And its really appreciated by customers, trust me. I went to KFC a while back and after giving the cashier my order, he suggested modifications that would give me what I wanted just cheaper. He told me I didn't have too and that it was just a suggestion, I felt bad for him at that moment because that meant others weren't as nice to him about his suggestions (I took it of course, he knew best).
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Some Indian guys came in one time and asked for us to make thier food as spicy as possible. I told them that's going to be extremely spicy and wanted to make sure they knew what they were asking for. They went on a long rant about how Indian restaurants are the only places that actual know what spicy is and anything we bring out isn't going to be close to how spicy they like their food. So I had the owner come over to tell them that we'll try our best but there won't be any refund on this food if it's too spicy. So we made them chicken fried rice with Trinidad scorpion peppers. After 2 bites and about 10 glasses of soy milk later, they ordered something else.
I've seen warning signs at restaurants in Santa Fe that there are no refunds if you order the spicy chili.
Those were idiots... Indian food has all kinds of spice levels.. Also unless told, most good restaurants will never make it too spicy. There are indications if it is spicy. Indian food differs in spices, flavours in different regions..
Yes we don't spicy food we have food with flavour🇮🇳🇮🇳🇮🇳
Load More Replies...I agree with this thought process for the owner. I don't think ts cool when someone is used to being British spicy and demands the hottest thing then cry over it being t spicy. It's like a shaved ice place with the warhead shots and someone wanting ther cone filled with half sour solution then complain it hurt there mouth
The owner of the Indian restaurant I go to tried to tell me only Indian food is the spiciest. I sent him down to the Korean restaurant 4 doors over and told him to order their spiciest hot pot. He couldn't finish it and admitted it was far spicier than even the hottest vindaloo.
I love spicy food. I once asked a Cajun chef for extra spicy. When the plate arrived, I raved at its deliciousness. The chef came out to talk to me, and he was a really cool guy. Had a great meal, met a great person.
Spicy doesn't mean you put 1 kg chili in one dish. Spicy more means, you use a combination of spices what gives a perfect taste-harmony. Yeah, one of them can be chili, but if any of the spices dominate the dish, it's f.u.c.k.e.d. up.
They didn't even need one. Scorpion has been rated as the hottest pepper at 1,000,000+ on the scoville scale. I don't understand the reasons why folks like hot peppers; maybe the thrill of an endorphin rush?
Load More Replies...Went to a restaurant with my husband and parents-in-law. My chili-loving brother worked there. MIL wanted something really spicy with her salad, my brother said that he has some really, really, really hot chili sauce for his own use, but he’ll give her some of that, if she truly is serious and tells her to try it a bit at first. MIL agrees, gets the sauce, and dumps the whole thing on top of her salad before I can stop her. Voraciously eats it until the sauce kicks in. After suffering for a while and trying to eat some of the bits of salad not covered in sauce, she decides to get a coffee. My brother chimes in that it is probably not a good idea. MIL gets the coffee anyway, realizes that drinking coffee after something really spicy is like ripping your own tongue off.
Love it when people won't listen to those who know better. My grandmother complained about her first steak ever. It was tough like shoe leather. My father (a chef) had unsuccessfully tried to talk her out of ordering it well done...
Load More Replies...Trinidad Moruga Scorpion – 2,000,000+ SHUs With an average Scoville rating of 1,200,000 SHUs, the Moruga Scorpion easily outshines the Ghost pepper. The hottest individual peppers reached just over 2 million Scoville heat units, meaning that a single Scorpion could be twice as hot as a typical Ghost pepper!
Food expert Jessica stressed that there’s never a 0% risk when dining out if you have life-threatening allergies to certain foods. She stressed that the burden of responsibility can’t fall just on the restaurant if something happens, even if the customer is very transparent in communicating with the staff about their allergies. There are simply too many moving parts to control everything, and cross-contamination is a real possibility even if everyone’s a professional.
“Most restaurants will do their best to accommodate guests with specific dietary requests, but for certain life-threatening allergies, it’s not always possible due to the possibility of cross-contamination,” Jessica told Bored Panda.
There are vast differences in food allergies. While some might make you feel uncomfortable for a time, others are a very real danger to your life.
This isn't really bad, but a lot of the times when people send food back and there's clearly nothing wrong with it, the chefs will just rearrange the food on the plate, wait a minute or two and then send it out to the table.
The funniest part is when the customer says that its better.
Or maybe they just don't want to ask a second time and be rude. So yes, it's better, thanks. I just won't come back here again.
Load More Replies...This is the restaurant equivalent of a store employee standing in the back for a few minutes 'looking' for a product they already said wasn't there😑 you gotta do what you gotta do.
Sigh ... OR the people are too embarrassed to send it back again and y'all should get better at cooking if you're having that many sent back 🙄 I know I've felt like i don't wanna be a bother even though I received an overcooked medium steak...even if i paid more than 15$ for it, but i digress.
What kind of steak are you eating if I was eating a $15 steak I would make sure they cook the s**t well to kill the bacteria.
Load More Replies...The only time I send food back is if my steak is overcooked. (I don't want to eat leather)
The only time I did it I was pregnant and the meat was still red/pink. The poor chef came to my table and I explained myself and said I was sorry. He was very understanding and congratulate me.
Load More Replies...Ngl, I'm the type of dude who would NEVER send something back. BUT! If I did, and it came back, I'd say it was "better" even if I couldn't tell there was any difference because I'm not gonna be the guy who sends his dish back TWICE. So, I guess I'm saying that they probably DO notice.
Moving the strawberry two inches to the left can make a world of a difference.
Completely off topic but that salad in the picture looks quite tasty. The only thing I ever send back is steak. I am very clear with the server. I want it seasoned and grill marks on both sides then stick it on the plate,cold center. Anything over that and I don't want it. I'm not spending $60 on a steak and not getting it cooked the way I want it.
It will be really hard to convince me that the vast majority of these are actually discerning customers rather than a-holes pulling a shitty power play.
Load More Replies...Which is why if I have to send something back (rarely happens) I cut the s**t out of it before I return it
This works almost 98% of the time at Dunkin lol people just like to complain and send stuff back because they need to feel that authority over someone lol feels so good when they take the same drink back and love it
I didn’t tamper with food but if you were an a$$hole I would spill water on you. Had a couple of people who came in 3-4 days a week, were nasty mean and never tipped. Every single server they had spilled a pitcher of water on them over a two week period every time they came in. They finally got the hint. Don’t be mean to people trying to do their (stressful )job. Don’t want to tip? At least be kind.
The worst that happens is the water is cold. It's not like it can stain or is sticky or anything else.
It can, I have a few silk dyed scarfs (for dancing) where te dye will run out when wet and possibly stain other stuff. Water can ruin stuff!
Load More Replies...Nice move would've been having a co-worker in the back begin yelling, "I'm melting! I'm melting!" everytime y'all did that.
I agree. When we go to a place and ask to be served, because we don't feel like prepping our own meal, then we can be courteous to those who are doing it for us.
No they don't. Customers don't have to fill in the gap from what the employer (where the employee CHOOSES TO WORK) refuses to pay their employees. If you can't live with not being guaranteed FREE MONEY from customers because you CHOSE to work a place where you're being paid $2 an hour, then that's your problem and you need to work somewhere else. It's not fair to put that off on the customer. They didn't make you work there.
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Tampering with food is not that common. I've been in the business a long time and only worked with one girl who spat in someone's food. Another server saw her and she got reported and fired immediately.
The only other thing that sometimes happens is when people get cocky and ask for extremely spicy food the kitchen staff turns into evil geniuses. A guy once asked me for wings so spicy that they would give a woman a miscarriage. I relayed those lovely instructions to the kitchen and I don't know what they did but the sauce was burning my nose and making my eyes water as I carried it out. He was not able to finish his wings.
When customers order like that, make a policy of getting witnesses, preferably the on duty manager, like the story above.
Make a woman miscarry? What a lovely choice of words that patron chose
Yeah, this hurt. I lost a baby. I think aboit it every day. It was the worst thing that ever happened to me. Having said that I know that dark humour is a coping mechanism.
Load More Replies...A lady asked super crispy bacon that is nearly burned. Even said to me that when I think it's crispy and burn, fry then even longer. Well she brought the bacon batty back and complained it was too over cooked bacon 🫢
What a disgusting way to order spicy food. I hope he choked on his goddamn wings.
That eye is giving me phantom feelings of when my eyes were itchy, watery and swollen last year for weeks lol. (Might've been environmental or from oil painting chemicals. I'm not sure.)
My first job was at a pizza place and one day a customer was so rude and mean to me over the phone that he made me cry. The cooks noticed and asked me which order it was and after I told them, they asked me to look away... To this day I have NO idea what they did to it lol. But after 15 years of food service in 5 restaurants, that's been the only time I've ever known of tampering.
“If you are lactose-intolerant and would like the restaurant to hold the cream sauce on your pasta, that’s likely no problem. If on the other hand, you have a deadly peanut allergy and would like the restaurant to hold the peanut sauce on your chicken satay, well, that’s another story,” the food expert told us.
“The kitchen can’t guarantee that trace amounts of the allergen will not make its way to your plate, and they (understandably) don’t want to be responsible for your anaphylaxis!” she said.
“If your allergies are so severe that they will cause you to have a spectacularly bad time should you come in contact with your triggers, it’s best if you stick to restaurants that have kitchens and menus which already exclude those items,” she explained to Bored Panda that customers with serious allergies need to do thorough research about the restaurant before eating there. If there’s not enough information on the menu, giving the restaurant a call or heading there in person to have an open and honest chat might help.
It's not really bad but still makes me chuckle thinking back. My first job in highschool was at a fast food franchise in a very small town where you would know many of the people that came through.
Whenever a girl came through that this particular female coworker didn't like she would do whatever she could to increase the caloric count of the order. If the item had mayo she'd say put extra mayo. If the order had fries, put extra fries, larger soda/ice cream, extra cheese, etc in an attempt to make them just as little bit fatter out of spite - it was hilarious to witness this ritual.
Cindy, if you're out there I hope you're doing well.
Imagine getting things for free, from somebody who doesn't like for not liking you. Sounds like a win-win for me!
I'd actually love that - more burger for me, more sauce for me, more fries for me, all for free!
Load More Replies...As someone dealing with an ED that meticulously counts calories on every single thing I put in my mouth, this would absolutely horrify me. Like, I would completely freak out. Spilling water or not offering refunds is one thing, but tampering with the amount of calories/food for the purpose of fattening someone up- that's my worst nightmare. For God's sake, don't do this.
Would have done the same to me back when my mother was forcing me onto diets/weight loss programs, I used to have stress dreams about going over point/calorie/carb/etc counts. Tbh I'm overweight now but still way healthier, that very nearly gave me an ED too. Emi, I hope you're able to recover, please try to reach out to someone you trust. As someone who still struggles sometimes with this, there's absolutely no judgment, I just hope you're able to be happy and healthy. <3
Load More Replies...Sounds like the woman that ordered that food, was having a happy time. Hey somebody wants to hate me like that I'm all for it lol. I'd love some freebies
If she's eating at a fast food franchise, chances are she's not too bothered about her weight lmao, so basically, you're just giving your enemy free stuff. But the intended pettiness is great xD
We would call that the "B***h Tax".
You're a b***h? You receive a 3/4 portion
You're a b***h? Have fun with your practically virgin drink
We would never mess with their food, but if you were over-the-top rude then you get less food.
am I the only child who would order virgin margharitas just for the salt? and sometimes a lemonade margharita lol
When I was young restaurants would make a drink called a Shirley Temple for kids
Load More Replies...I owned a dog grooming shop for 15 years. One of my customers was really nice and had been coming to us for years. One time his wife came in with him to drop the dog off and was very rude and demanding and asking for everything opposite of what the husband wanted done on the dog. When they picked up the dog I charged an extra $10 as an unspoken "b****y wife fee". He never brought her back in to the shop, I'm pretty sure he knew what the extra charge was about.
You're a terrible person if you're gratuitously rude to someone, but it's phenomenally stupid to be rude to a person who is serving you food and drink.
I used to work at a casino and the same scrubs came every night just to get drunk for free. Never tipped and became nusances. Everytime a server tried to walk in or out of the bar they would get grabbed and begged for a drink. So I would make sure that they would only get one drink. I would pull out the 151 and if you try to pour it over ice it melts the ice quickly. They would get a full glass of 151 and a splash of whatever else they ordered. Even the alcoholic's couldn't drink it. I called all the bars and they told the girls and they got the same drink no matter what bar they went to. After about six months they stopped coming.
I call it the a-hole tax. I don't work with food but a lot of people will abuse the support staff over minor things as if they don't expect the technicians to hear about it. Attitude has resulted in a lot of failed inspections and non-warranty bills ($125-$375/tech hour vs $50 trip fee) for things that fell into a gray area and could have passed or been billed under warranty.
I worked in a very well known fast food chain for a while. My favourite example of this actually involved nothing. The person who bought food had been rude to staff on multiple occasions. The person serving went to get their food, popped round the corner in a noticeable way, then returned having done nothing. He gave the food to him with a huge grin on his face and said "enjoy". He then watched the person throw it in the bin when he went outside.
So the guy KNEW he was being a rude SOB, and assumed revenge was being taken. Great bluff. And he tossed it instead of asking for a free replacement order because he knew it would keep happening, whatever "it" was. Good job!
OHHHHHHH snap that's gotta be the greatest revenge ever mind is the greatest trap :D
Load More Replies...I like this. You don't have to do anything wrong and just let them punish themselves.
Sometimes psychological warfare can be incredibly effective.
The person eluded to have done something by walking around the corner very obviously after picking up the persons food and gave it to them so they thought they spit on it or something but in reality they did nothing and the costumer threw it out not wanting to risk it.
Not sure if it was a typo, but to elude is to avoid something. To allude is to imply something.
Load More Replies...Meanwhile, the very best thing that customers can do to prevent restaurant staff from sticking fingers in their food or (God forbid!) overcooking their eggs is to be nice. Be polite. Be gentle. Be witty. You’re dealing with human beings after all. Everyone makes mistakes, and some staff are trainees. And you can’t expect to be treated with a smile like a king if you act like an angry troll living under a bridge.
Bored Panda previously spoke to a server working at a fancy restaurant about her work. She explained to us what leaves a good impression on the staff.
“That huge musician Seal was in our restaurant once and he could not have been nicer. Tipped well, made friendly, genuine, conversation with the staff, just radiated kindness. It was really an encounter I’ll remember for the rest of my life,” she said.
I had a buddy at mcdonalds, a real chaotic type, who every once and a while would say "oh hey, guess what time it is... PICKLE SURPRISE!" and put a whole handful of pickles on a random cheeseburger.
This is the exact level of wholesome rebellion that I aspire to
The people at a Subway always gave me extra pickles because they knew I love it. It was close to my school and I went there often. I became good friends with the staff and whenever someone new started someone always instructed them to put extra pickles for me. The restaurant closed but we say hello, sometimes chat a bit, whenever I see them on the wild.
A prime example of the customer getting what they deserve 👍
Load More Replies...Those awful McD's freezedried extra salty pickles are my dirty little joy secret. Good lord those things are disgustingly delicious.
I must have ordered from the restaurant he worked in. I've gotten burgers like this. A few pickles is okay. That many isn't.
I’ve never f**ked with anyone’s food because thats gross
I did however throw someone’s credit card away after she mistakenly left it behind. Maybe she shouldn’t have stiffed me and been a b***h the whole evening
It's not the worst thing you could have done. You could have left it at the bus stop.
Not really. They threw it in the trash, they didn't leave it out on the sidewalk, or somewhere that anyone could find it & use it. Customer just had to get a new card from the bank or credit card company.
Load More Replies...I did this once. I was working overnights at a restaurant. A guy requested a specific booth in the back. I said that area was closed. Lights would be off back there once I finished cleaning. I offered him another spot that was surrounded by empty booths and told him I would make sure no one sat in those places. Nope. He wanted the booth in the back. SO, he sat there. I continued my work. He didn't like the sound of the vacuum this time (it's practically silent). I stopped. He left, I cashed him out, went to clean up his filthy table. All the hilarious tricks. The tip for the server was in a upside down glass of water, he'd purposely shredded everything he could and threw it around. I found his credit card and threw it away, when he showed back up and looked for it, I told him I hadn't seen it.
What else would you do with it? It's not like you're going to track her down on your off time to return it
When somebody leaves a card at a business they typically figure out where the missing card is. If they can recover the card they don't need to replace it.
Load More Replies...You know what happens when no one gets revenge? Shity people get away with everything and become shitier people. I mean, isn't a justice system basically a legal and standardized course of revenge? (In theory, any way.... when it actually functions properly...)
Load More Replies...My mom lost her card and she's litteraly been going without it for a year. Never bothered to replace it just take cash out of the bank through app and now pays everything through cash or online
You should have ordered what she had.. for dinner..lol.on her......jk
Many many years ago when I was barista if someone was exceptionally rude I'd make their drink with decaf.
I'd do thus too. For some reason it was always the skinny vanilla latte ladies that came in. I never messed with the milk or syrup as they could have had dietary issues. I did mess with their lack of pep though. Jerks. I also didn't do the other way around. Giving someone full caf if they asked for decaf. Heart attacks and all
Yeah more than people think we actually watch out for that stuff. More than people think
Load More Replies...We had a code for this at my old place: the "double-tap." If you're on register and a customer is being particularly rude, you tap the cup against the counter twice as you set it on the line as a signal to your barista to decaf this AH.
Yeah, that can actually cause harm. I unfortunately get a migraine if I don't have coffee with caffeine each day.
If your are that sensitive, you really should not be ordering coffee out. Honestly ..cardiac ICU nurse here..ir if anaphylaxis from oeanuts...please don't go to a Thai restaurant, or an elementary school cafeteria..lol
Load More Replies...Is switching normal coffee for decaf as bad as the other way round? Can it be bad for you in a medical sense? Because, if so, then no one should do that.
If you drink caffeine everyday, you can get withdrawal symptoms. Usually last a day or so. Strange thing is, once you're out the withdrawal period, if you have caffeine again, you can get the same issues. In me, it's headaches.
Load More Replies...Not all customers are as nice, however. Some have physically threatened and even attacked staff members. “Not just over masks and other safety requirements, either. It’s as though the stress of the last year has amped societal entitlement up to a new degree. I spend more time now soothing tantruming adults than I do running food,” she told Bored Panda.
“Just last night a customer followed me out to the parking lot and tried to take down my license plate because I charged him for extra ketchup, (as per our business policy, written on the menu,” the server told us.
“So, the biggest problem with being a server right now is, in short, that many people treat us as sub-human trash. Say hello, look us in the eye when you order, leave a tip, and don’t call us names or threaten us. Is it so much to ask?”
I used to work in fast food ... if you were a douche bag and you didn’t specify a meal or anything just ordering bits and pieces you bet I’m not going to offer cheaper packs with the same stuff! They got each and every individual item. Some guy once order some nuggets and chips and I gave him just that (approx $20) too bad if he was nice I would have offered a drink and saved him like $5 . And vice versa some guy was having a party and ordering a whole heap of stuff but was such a nice dude I chucked it all into ‘meal deals’ and instead of it being $80-90 it was $50 (he gave me a good lil tip for that!)
ah. Read the signs. Maybe I'll start drinking coke if it makes my food cheaper 🤣
Doesn’t always work - all restaurants I worked at only had a discount on the drink if you bought it with the meal. So the food was $10 and the drink by itself was $5, but if you added the drink to the food as a combo, it would be $12.50 all together. I had a LOT of people, when I offered them a drink, say “does that make my meal cheaper?” No, no it does not.
Load More Replies...We usually ring you up in a meal even if you don't want drink if we know the cost is less. But...this one lady a few weeks ago flipped out when i put her 80$ order into meals. Dropped the cost by like 21$. Said it was for multiple people and she wanted it separate for reimbursement. So we printed it out, separated everything and she blew up at the price difference. Made us put it back. In the drive thru. First off...you don't order 80$ worth of food through drive thru. Come in. The drive thru is like the ten items or less at a grocery store. Your order is making the 8 people behind with one item each wait forever
Some people don't understand how long it takes to be prepare large orders. I was at a KFC once and a guy came in and ordered 10 8pc meals. After a couple minutes he went up and demanded a full refund claiming that fast food workers are required by law to get anything you order ready in less than 2 minutes or they have to give you a refund. He even went so far as to call the police. When they wouldn't come to his aid he left saying that he would call corporate and have that location shut down for breaking the law.
Load More Replies...I can't tell you how many times I have been nice and patient only to get someone with an attitude at the speaker and window. Last week the woman handing me a drink literally lost her grip and it fell and then she looked at me and rolled her eyes. Gave me the rest of the order and when I said I'm still waiting for my drink and she pointed to the ground and said there it is. I don't think she anticipated my rage and quickly apologized and gave me a large and returned my money. Sometimes it's not always the customer that's rude.
not always right . com (avoiding hyperlink) has a whole tag called not always working for that. Maybe five percent of the site is those stories since they acknowledge rarely the customer can be right xD
Load More Replies...I'd rather pay more for a la carte, than to have a fountain drink. But usually, I order the meal deal and just ask for ice w/o beverage.
oh I like that. Or maybe theyd just give you water :D
Load More Replies...I live in UK where there's a minimum wage so it's upto the customer if you tip or not, I always tip but on a couple of occasions when I honestly only had the money my food cost and couldn't tip I felt terrible, I couldn't not tip anyone and think people that never tip are jerks
It's almost as if you treat people well... they'll do you the same? Surely it can't be we're f*****g up something that easy....right?
If I'm ordering fast food, I don't order drinks to go with it as I will already have my water bottle with me so I don't need anything else. So I never get "combo meals". Even in restaurants I'll just have water with my food.
In cases where it does actually save money, you could always offer it to another person in line or to the cashier. Some food service places STILL don't offer free drinks to their employees but it's not always against the rules to accept a paid-for drink from a customer. If you don't want to, no judgment at all though!
Load More Replies...They way that he tipped is appropriate you always give a lil to the person saving you some bucks. When I get shoes I use the employees discount and give them 1/2 to 3/4 of the discount.
Lol..I don't want the LARGE FRIES..but I want the LARGE DIET coke...Not many can make it happen..lol.And for Goodness sake..can we sub the damn fries already!? LIKE A KIDS meal can..lol.
I worked at a popular fast food chain in my younger years, it was my first time with closing shift and we were all doing our part to clean and prep the store. I see this lady with a mop and bucket come out of the back, slop it on to the griddle and START MOPPING IT. I was appalled. I went and told the manager and she tells me well that’s the quickest way to clean it then scolded me for worrying about things that didn’t concern me. I quit that job next day and then called the district office and told them what happened. That location closed down not long after. But the franchise still exists.
A designated mop wouldn't bother me in the slightest. BBQ joints use mops to slather too. They're not mopping up the floor after tho.
Yeah, you can use any tool that fits the job but it can only be used for that job. Once a toothbrush is used on grout it’s no longer used on teeth. So gross.
Load More Replies...I've read this three times and I still have no idea what happened?
The cleaning lady was mopping the grill with dirty floor mop. Co-workers of mine would mop the tables while doing the floors, and another would leave the floor mop in the dish sanitizing water (the last step water before putting away). Neither saw what they were doi g as wrong, except they changed the mop water once a week or less before I got there.
Load More Replies...Years ago I was a manager for a chain, they asked me to cover at a different location for a shift at close the servers took all the soda spouts off and put them in the mop bucket to soak overnight. 🤢 I stopped drinking fountain drinks unless anywhere after that.
On my first day at a restaurant I got to work graveyard. These 4 men got into a horrible fight. One broke a chair on this guy's head and there was blood everywhere!! It happened to be during highschool graduation and I had to stop about 20 kids rushing to see the fight. The manager that hired me apologized and promised me that this never usually happens. He was such an awesome manager. Only reason I kept working there.
Worked in restaurants for over 10 years. It’s pretty rare that you see people mess with someone’a food but it does happen occasionally. The most memorable was once when a customer made a waitress cry complaining about their food and sent it back. The chef farted on the remake. It got a lot of laughs.
More common is if a customer is an a**hole, when they order dessert, you find the smallest slice of cheesecake you can.
I've worked in the restaurant industry for many years and rude customers suck, but come with the territory. Finding the smallest piece of cheesecake? Ok. Tampering with someone's food? Farting on someone's food? That's disgusting and certainly not okay.
We had a table that made their server cry - they kept ordering drinks and sending them back. Then did the same with appetizers. It was all BS and they were making cruel sport of it. Our manager cancelled their dinner order and kicked them out. Best manager I've ever worked for.
This is the right reply. Then they know there are consequences.
Load More Replies...This explains why we always get generous servings! We are always friendly and cheerful when we go out to eat and tip well. Had a waiter drop a glass of cola and it smashed. I said, "I'm gonna need a longer straw" They took it off our bill but I gave it back on top of the tip
Yeah when your nice people are nice to you. My mom became best friends w the people at our local donut shop (she even got them t shirts for their b day from her Etsy shop) and they always gave us extra donut holes, and sometimes a bakers dozen of donuts instead of just 12
Load More Replies...Farting on someone food is way over the top. It's not getting even it's just nasty.
Granted, I worked in restaurants in the 80s and 90s, but I saw plenty of things that make me be very nice to servers. There was this guy in Knoxville, local business owner and some say redneck mafia, who came into a steak house I worked in several times a week. Real jerk, I never met a person who liked him. Even his son hated him. He came back to our kitchen one night and went ballistic on our cooks. Two days later he comes in like nothing happened, and orders a steak, baked potato, and an avocado salad. Cook hocked a loogie in the salad the put the avocado on top. Cook then dropped his steak on the floor several times and dipped it in dirty dishwater, and his server claimed she rubbed the top of his open beer bottle with a dirty cleaning cloth. I quit a couple of weeks later but I saw similar things at other restaurants. Waitstaff who dip a mug in the runoff bucket. None of it was right but it happened.
As the saying goes: “Don’t fück with the people who handle your food.” I would add, cut your hair.
Does farting count as tampering? I don't think anything physically happens to something that's farted on; it's performative.
I like your description "performative." It's kinda funny if it was like "I fart in your general direction" where the chef was a couple feet away from the plate and kept their clothes on.
Load More Replies...I think you have to really go above and beyond in being a dickhead to make someone tamper with your food. They got it coming in those cases.
The worst thing I think I ever did was working at a sandwich place, if a delivery order had a ridiculously low tip I'd only put one napkin in the bag.
At the core of being a good server, according to the professional, is making sure that everyone leaves the meal having had a nice and memorable time.
“I’m always on the lookout for anything extra I can do to make the night special for our guests. If I overhear a birthday mentioned, we bring out a piece of cake. If someone comes in wearing a Dolphins jersey, we’ll turn on that game if they’re playing. We take pride in our work,” she told us.
She also urged customers that see servers being mistreated at other tables to consider stepping in or saying something. Especially if the servers being mistreated are young.
When I was a pizza delivery driver, when habitual non-tippers ordered I wouldn't cut their pizza all the way through.
This is why tipping is a bad idea. In my country they pay you a living wage and anyone demanding tips gets told where to go. You get delivery drivers on 20 bucks an hour demanding tips. They don’t get them
Here in America, and you're right. Which is why I never worked in the food industry. I ate at a place yesterday and the food was great as always. Told our waiter, who so happened to have been the owner, and he said yeah when you pay your staff a decent wage you wouldn't believe what they can cook up.
Load More Replies...I took my kids to a local pizza place and the server ignored us the whole time. She didn't even bring us a bill, nor was anyone at the counter. I felt abandoned, so I added it all up in my head and dropped a considerable amount of money on the table to ensure I covered everything, plus a tip. That woman, who was nowhere to be found prior to me leaving, chased me out into the street screaming that "my rude ass b***h" self didn't leave her a tip. I went back in, we walked to the table, I grabbed the money, and demanded a tab, I paid for the pizza with the same money I put on the table and she learned that she lost out on a 36 dollar tip, because this "rude ass b***h" put it in her purse and walked out.
Good. Sometimes it's the staff that are rude and entitled.
Load More Replies...The fact that almost all American workers depend on tips to live always amaze me
If they restaurant isn't going to pay them, and it's relied on by the customer, wouldn't that mean the tip is actually a commission? Especially since there is this percentage expectation?
Load More Replies...When I delivered pizza we would open the box and point the ac vents at their pizza for the whole drive.
I used to shake the box up so the toppings went everywhere and stuck to the lid
The delivery in the uk is charged for so that the delivery person doesn’t have to worry about people who don’t tip and when they do get a tip it’s a bonus
Just cut it very asymmetrical. Biggest piece about a third of the pizza, smallest about an inch wide
As I've gotten older, I have really come to resent the tipping culture in the US. The places that have tip jars at the counter for places that don't have a designated wait staff. Tipping for delivery on top of a delivery fee. Tipping for a delivery before the food makes it way to you, in the hopes it will be on time and correct. Even though I don't like it, I do still tip, but it should be earned. Hopefully one day, it will be phased out, but I doubt it.
Worked at a high end steak house. The dirty secret is many of their streaks were frozen and thawed out at the restaurant. Honestly, this didn't bother me. Anyway, that's not the story. So it was the last hour or so of the night. The cooks were getting steaks out for the next day to be thawed. One of the steaks fell on the ground. Of course this can't be saved, but since it's frozen and not hurting anything it's just left to the can get to it. So for most of that last hour this filet mignon was being kicked around like a hockey puck. It was defrosting and starting to stick and honestly was gross, but shit had to get done and it would be cleaned up when then mopped the floor me 5 minutes before close this absolute a**hole of a woman comes in and demands she be seated and wants a filet. So of course she gets that filet. It's picked up, washed off, and put in the rapid defroster (microwave) and then thrown on the grill till "done". Everyone just watched and tried to keep a straight face. She left after drinking a bunch of wine and taking her own sweat time to finish, about 1.5 hours after close. She didn't leave a tip. Paid cash, and literally paid with exact change. Anyway, yeah, don't piss off the cooks.
My record was 2 hours and 20 minutes after close because the server overserved the hell out of his last table and let them stack pitchers. When they finally left, that server had clocked off and left me, the dishwasher, and the night manager to clean up that mess. He just ghosted. I have NEVER forgiven him for that.
So you tried to poison someone just because you let her enter the restaurant at closing time?
I’m sorry but this one is wrong. Definitely should not have fed trash to a customer and potentially send her to the hospital (or worse), but also should not have let it thaw and spread around bacteria and bio substances on the floor. Doesn’t matter if it will be cleaned up later, it spreads when you walk through it then traipse it everywhere else. Really disgusting and possibly criminal
Most restaurants here have "closing time" and also "last orders", which is about an hour before closing. Or the staff will just be honest and tell you it's too late to order main meals but you might be able to order drinks.
With all the bp or aita stories there must be a lot of restaurants that don't have a last orders time and additionally the staff isn't getting paid overtime, effectively leaving the employees at the mercy of shameless customers.
Load More Replies...Dude you guys serving her that steak was against all food serve codes and could've seriously hurt her. Not cool at all. F**k with bad customers in safe ways.
If I owner a restaurant I would have strict orders that cleanup start 15 minutes before closing and lock the door at closing time. If someone came in at the 15 minutes to closing they would only be able to order something that didn't have to be cooked(sandwich) or the like. Food service people have families and lives and it's not fair to keep them hours past quitting time. Especially since childcare is already hard to afford.
The worst thing i did was to this one guy that I already didn't like and he was being kind of an a**hole, I overcooked his eggs.
“The server may look unbothered, but that’s because it’s their job. ‘The customer is always right,’ is one of the only pieces of training many of us get. It is literally our job to be sure tables leave happy. We cannot argue with you. So, just because they’re smiling on the outside doesn’t mean they’re not offended, or even feeling unsafe, on the inside,” she said.
“If you’re not comfortable saying something to the abusive customer directly, just find a manager and quietly inform them of what’s going on, they’ll take it from there. A lot of servers are students who are too nervous about losing the job or looking unprofessional to ask for help. And, as someone eating in the restaurant rather than working there, your words will carry far more weight with the harasser than ours would anyways.”
Not a restaurant but sometimes if a customer at my grocery store is being an a**hole I’ll put their bananas or bread on the bottom of the cart so they get squished
I was taught to pack groceries myself - goes faster, you make sure you got everything, and it's just nice to help the cashier, they get enough trouble!
Or you could just pack your own bags like the rest of the World does
Load More Replies...I've...never seen cashiers put stuff in the cart for you, is that like a US thing, or maybe just not my side of Europe?
US specific, I think. German supermarkets don't have packers, neither do any other European supermarkets I saw (between London and Dubrovnik, Lisbon and Warsaw).
Load More Replies...I Always bag for the cashier if there isn't anyone to bag for him/her. I was a cashier for 26 years, I know what it's like to have to bag, and make horrible, grumpy people wait. It gets her done faster, me out faster, and saves the cashier from having a Karen go ballistic, because it had to wait. Be kind to cashier's people! They don't set the prices, stock the shelves, and they may be having a bad day too! Please! Do Not put your money in your bra, or sock! Gag!
Honestly in most stores it's impossible to bag your own stuff without a self check out. The stuff is too far away to even reach the stuff they have scanned. If you meant putting stuff in the carts if I'm with someone I put the bags in the cart or if I'm alone I put the bags in the cart when I am done getting stuff on the conveyor belt thing
Load More Replies...In Mexico, they hired seniors to bag your bags and you get to tip them. I always tip as much as I possibly can 😊.
At the grocery store I work at it is expected that if I don't have a bagger that I, as the cashier bag the items myself even for a $200-$300+ order unless the customer says they'd like to bag or just jump in and help. You wouldn't believe how many customers stand there on such big transactions and just stare until we're done. Do something while you're doing nothing. I know I'm getting paid but what bothers me is the laziness and most of all being so inconsiderate to the people behind you waiting to be checked.
Even worse is when the 2 or 3 teens standing around on their phones also do NOTHING to help and mummy and daddy don't say one word. Go ahead, parents. Raise rude, lazy, uncaring kids. If you don't think that'll come back big time to haunt you when you're old and gray then you haven't been in any nursing homes lately and seen all the lonely, forgotten old people. Raise your children to be kind and compassionate. The rewards are endless.
Load More Replies...When I was a cashier I had one customer I truly loved. She always had her cart super organized, she'd get it on the belt organized, always asked for paper bags requesting that they be full as possible and didn't matter how heavy they were. Because of her organization I was able to quickly pack the bags full without squishing her soft stuff and she could immediately get it back in her cart heavy stuff on bottom.
Had cashier rip a hole in bread bag by catching it on the conveyer belt corner and try to put it in my cart. Told her I wanted another one.
:-( I had young kids doing things lime that. NOT clever at all. Though in their cased I think it was absolute ignorance. They also used to chat with a bunch of friends while they completely ignored the customer. Remember bad service begets bad customers!!
Had a colleague at the supermarket I worked for who would put her hard acrylic nails in a customer's dozen eggs if they were rude. :)
One table were extremely racist to my colleague so I was given their table and they were so nice to me. So I overcooked their free brownie so it was burnt in some spots, put too much chocolate topping on their brownie so it was sickly sweet and very hard to eat
If they had complained I wouldn’t pleaded ignorant about burning it and would’ve said I was being nice with the extra topping
Some people have the sign "we have the right to refuse service to anyone" and i feel that would be a legit reason to use it. Poor guy.
We got free meals in a department store cafeteria years ago. This was in a neighbouring town where there’s a large and long established Asian population. My MIL & I were queuing, while we’re debating about cakes a women goes straight to the till, asks for a cup of tea and then begins to hurl racist obscenities at the girl on the till. Before we could move the manager is there, ushering her colleague into the kitchen with instructions to take a good long break. Comes back and gives the hard word to the woman banning her and warning her she’d be ringing her CPN (community psychiatric nurse). Then she gets our drinks and refuses payment on the grounds that no one should have to witness that sort of behaviour; I’ve a feeling she was also in a hurry to check on her colleague. Every manager should be like that!
Load More Replies...One of the reasons I am wary of teppanyaki restaurants. My wife and I were seated at a table with 2 couples that kept making racist Asian jokes. The waitress was a young Asian woman who kept looking more uncomfortable. I stood and asked for the manager. When she came I asked that we be moved because we didn't want to listen to racist idiots insulting Asians during our meal. I made sure they heard me. We were moved to a nicer spot and apparently after talking to the waitress the manager asked the people to leave.
Seems like a good thing instead of a punishment, sorry but you should’ve been more harsh
Seems the manager should have refused then service instead of being locating their racist demands.
Load More Replies...Why didn't you kick them out? Racist people are asked to leave and usually forcibly removed since their belligerence tends to know no bounds (resulting in cops being called)
If they are just part of the wait staff, they might not have the authority to kick them out. Management should have, but instead they acquiesced to the racist customers and simply switched their server.
Load More Replies...Wow there is extent where you can tell someone I'm sorry but you have to leave any there? Being racist looks like would be one of those reasons but maybe some places can't
My wife & I ate out one night. Our waiter was a very flamboyant black guy. He was getting dissed by all of the other customers. We chatted up the guy, cracked a bunch of jokes, & made him feel at ease with us. My wife had ordered a baked sweet potato. He winked at her & told her she will be surprised. We have never seen a sweet potato that large before. It was packed with all of the toppings too. We left him a great tip too. We love wait staff with real character. So many others are just boring.
If you are a b***h to baristas at Starbucks, you will get decaf espresso shots in your latte/cap/frap what ever. If you ordered tea, they will not shake it.
This is the way.
Better yet, be nice to EVERYONE, helping you, or not 😁❤️
Load More Replies...So, what do you do with baristas that don't give you what you pay for? Then ask for it and they are asses to you? You have to be a butt back and then they complain about rude customers. 80 cents for an extra shot of flavor and it isn't done. Sorry. My rant. Has happened three times at two different buckstars in the last week. I don't want to be *that* customer but if I'm nice and friendly and pay for something I should get it. I've worked catering and retail. I'm the type of customer that organises my stuff on the belts, makes sure everything had a bar code and puts stuff up where it's easy to scan. And I bag my stuff to be friendly. I'm even the one that assumes that are having an off day if that "customer smile"isn't in place and just try to be nice. Sigh. Some people are just asses, regardless of what side of the counter they are on.
What does that mean about shaking tea? I don’t want my tea shaken up like fizzy drink, do I??
I'm going to assume they use instant tea (apparently this exists) instead of proper tea.
Load More Replies...Anyone who frequents Starbucks deserves what they get. Coffee tastes like ass and is overpriced
i've always held that courtesy and kindness w your server/cashier/delivery driver costs you Nothing but can gain you a lot. since covid hit i've gotten so tired of seeing service/hospitality workers and drivers in absolute terror worrying about doing anything wrong. i try to give a kind word, an encouraging note or a nice tip when i can. back of house screwups are NEVER the intermediaries fault. don't shoot the messengers people...
I remember I accidently nocked a mug over and broke it in their display (got excited about some sort of limited time thing and missed the display like an idiot), and offered to pay for it. The lady said it was fine, but I asked if she could ask her boss, so she texted and I ordered. The boss said it was fine lol
I worked for Applebee’s for 7 years, and not until my last year did I witness this act. One of the cooks would drop down to one pair of tongs for the grill station for closing. He used the same tongs for raw chicken, beef, seafood, and cooked food. He would swish the tongs in his sanitizing solution, that looked like soup since he never changed it, claiming that it was “good” after that. I called him out on it and he told me that he never told me how to cook, so I should let him be. I told management too and it was swept under the rug like everything else. I quit shortly after, but that was the only time I witnessed something f**king disgusting like that.
I can see why this is gross but the people on here really don't think. When you brown ground beef do you wash what your using to cook 3/4 of the way through? If not you chopped up raw meat with the same utensil as your using to stir for even browning. Most people just don't think about it.
Load More Replies...1 restaurant I worked at was attached to a hotel, and had a bar you could access as well. For context, to get to the restaurant you had to enter through the main hotel doors and lobby, turn right, head through the dining room, then the kitchen and then youd go through another door to get to a hallway of lockers. Well 1st week on the job at this place, I walk into the hotel lobby, and right away I can tell the cleaners have been a little excessive with the bleach. As I get closer to the restaurant the smell gets assaultingly strong. Walk into the kitchen and its flooded. They have plastic dishwasher racks turned upside down and creating a pathway from one door, to the line, and to the back. Come to find out, sewage backed up into the kitchen proper, so their solution was to pour 16 gallons of bleach on the ground and keep working. I quit on the spot and called the health inspectors on them.
Good job! I worked next door to a little hole-in-the-wall place that was nasty. We called the city health inspectors on them all the time, but they just paid the fine, cleaned up a bit & reopened after a few days. They did finally get with the program after a couple of years - I think they finally added up what the fines, cleaning, & being closed for a few days was costing them. It also helped that the city restaurant inspectors got caught taking pay-offs, fired & the whole inspections department straightened out!!
Load More Replies...You can kill people with that kind of cross contamination. Raw chicken "juice" on cooked food in particular. Especially children & the elderly. Dude should be fired if he hasn't already been.
Not to mention shellfish allergy and meat allergy (if it's also being used on any vegetarian food whatsoever). Meat allergy is very uncommon - Lyme disease can cause it but otherwise it's rare, but shellfish is one of I believe the top five most common allergies, right up there with tree nuts.
Load More Replies...Had a roommate who worked in a sushi place. He found an octopus in the bottom of the dish sink and was told to cook and serve it.
Eewww and gross. Poor little guy was hopefully trying to escape. I love octopus 🐙. I'm just going to think about this scenario, because any other possibility is so much worse.
Load More Replies...THATS AN ALLERGY DANGER!!! I have a close family member so is so allergic to seafood that cross contamination is an issue and it’s a Parian to find restaurants he can eat at and honestly if no one knows about that it can kill. This shouldn’t be happening
And one shellfish allergy later could end up also being called "negligent homicide".
I believe. I've been there 3 times over many years and the quality of their meat in their entrées is pretty much inedible to me. They make those stir fry's and special bowls look good on TV, but hêll no.
Load More Replies...
Worked at a movie theatre for a while. Our pizzas came frozen in a large bag of many pizzas, so the contents sometimes got shifted around during shipping.
One dude was acting like it was the end of the world because he got there late, hungry, AND had to wait in line. He ordered a pepperoni pizza, so my coworker went to the freezer, pulled out a pizza with ONE slice of pepperoni on it, and tossed that sucker into the oven.
The guy eventually got a refund, but that must have felt good to see the reaction from him.
Acknowledging the joke, pepperoni is already plural. Peperone is the singular (originally Italian for 'pepper,' it got brought into English usage by immigrants referring to sausage).
Load More Replies...Not the workers fault the next pep pizza in line to be served had 1 slice on it. Thats the pizza companies fault👀
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Saw a coworker throw a hot dog onto a greasy floor, step on it, throw it back on the grill and then serve it.
The customer was treating one of our waitresses like total garbage (continually hitting on and demeaning her.)
He did clean the grill and utensils after.
I was 14/15 and didn't really see a problem at the time.
I was bar backing at a new place and the waitresses kept asking me to walk them to their cars. A few months later the GM was fired for sexual harassment. I hated that guy. The things he would say "when it was just the guys" were vile. I wish I said something then.
There's a guy like that at the "Allmart" in Lebanon. He hits on and demeans the girls, even showed a girl porn on his phone while on the job (which she reported) and he only got a warning. He's still there, but no one knows where he is most of the time. My guess is he's watching porn on his phone in some hidden area. Guess the good ole boys on the investigation team (from Alabama) didn't see much wrong with his behavior. -.- Guess the stressed out girls that haven't quit or changed departments just have to wait till he gets arrested.
Load More Replies...You're just risking a health and safety violation at that point.
Customer who's rude or harassing staff should be kicked out, not getting service.
This f*****g unacceptable, even if the customer was being rude. I loathe people who temper in any way with other people's food. Those f*****g assholes should be fired on the spot, and maybe even prosecuted. If you want to stand up to a rude customer, there are other ways to do it.
Guy was being an a**hole at the drive thru, so I gave him no onions instead of extra onions
All That Would Do Is Make him A Bigger A**hole When he Found Out
next time Wawa butchers my order I'm gonna thing about how nice I ordered it . . .jeepers
Worked at a place that served breakfast, and when it was time to start serving both lunch and breakfast (we don't change our sign until breakfast is completely over) a guy came through and said he wanted "a cheeseburger and a bacon cheeseburger and that'll be all" ok, easy enough, he came to the window I cashed him out and he was given his burgers, so then he says "this isn't what I ordered, I wanted the number one and number two" (if you knew their numbers, why didn't you give those in the first place, also the number one wasn't a cheeseburger, but a hamburger) but he bitched cause I explained those costed more and he'd have to pay extra for cheese and one of my coworkers just went and made em and gave them to him. For free. The manager got on her case and made her pay for the sandwiches she technically stole.
Was over 10 years ago, I worked at a golf course restaurant, one of my female co-workers had some crude shit said to her by one of the old golfers. Something along the lines of "with an a** like that you shouldn't be in the kitchen, you should be on the course serving us beers!" Then he ordered a ham sandwich on the turn to the back 9. She licked the f**k out of that ham before putting it on the sandwich, then wrapped it in saran wrap, punched it, and went out and handed it to him herself.
Hate to say this but that old dude would probably have tipped her for the saliva. Yeugh.
That is disgusting. And vile. And I completely understand why she did it. I probably would have too.
Yes justice was served that night. Disgusting pricks 🖕🏼
Load More Replies...Pretty sure a young woman he's got the hots for "licking the f**k out of that ham" isn't going to feel like punishment to a dirty old man.
I would’ve responded “with an attitude like that, you shouldn’t be playing golf, you should be in jail!
Tell that to the people who park their carts on people's lawns and blame them for it 🙄
Load More Replies...i live next to a golf course, and I hate it. Most golfers are nice, but some will park their carts on your lawn and sometimes even damage your property to get their golf balls back. The worst of them will call you a dumbass if you try to make them f**k off
So let me get this straight... She punished the old man by licking his ham, wrapped it up, and gave it a nice-finishing-punch. Yep, really showed him 😳
She should’ve dipped it into a bucket of salt and burned his bread. And gave him no lettuce. Oops!
You know he probably would have paid extra just for that, can't change a pervert, bro😂
Friend used to work at a small local grocery store, and apparently the owner would open a bag of chips, eat a handful, use a coffee hot plate to reseal the bag, and put it back on the shelf.
That's illegal. For one pathogens, two who knows what diseases they carry.
This isn’t getting even with customers. It’s straight up disgusting and illegal. Not to mention immoral.
I was on vacation once and my family and I stopped at Taco Bell for lunch. We ordered some burritos and us kids got those individual bags of Doritos that only come with like, 10 chips. My sisters (one older, one younger) were handed the bags. They thought that one bag felt really light, so they shook it, said that it sounded like there was only one chip in it, and gave it to me. We were in the car. Already driving away from Taco Bell and a possible refund. I opened the bag. There was a chip corner. Not a chip in the corner. A chip CORNER. And you wonder why I always look at the portions of my sisters' meals and feel the bags of chips or fruit snacks or whatever else comes in bags.
I often use my lighter so mine dont go stale, so it probably really is. A hot plate under a coffee pot is HOT and back in the day they used to be hot enough to make blisters.
Load More Replies...I watched a co worker get a spoon full of drain-o off the shelf, but never food..
Pour the whole tray of drinks over a guest - twice. International trade fair with students as waiters. First time was an accident, second time she was so nervous she was practically shaking and spilled the drinks again on the same guy.
It was an accident,not malicious. My husband and I went to eat at a steakhouse and he got a whole pitcher of ice water spilled on him that was for the table next to us. It was the guys first day and had never waited tables before. He started crying and apologizing and the manager runs over apologizing and said order whatever you want it's on the house. My husband said it was an accident and we don't want anything free. He asked if he was out waiter and the manager said no he said well he is now. So we order and everytime the guy comes to the table he is apologizing and he kept telling him he was ok. Our meal was less than $75 and he tipped him $100 in cash and wrote on the bill good luck,things will get easier and we left. The guy comes running outside saying thank you so much and you kept me from losing my job. He said it's ok s**t happens.
It worked at one restaurant that didn't believe in trays. On my first day, I managed to make it all the way to the table... Then dropped all 4 whilst trying to place them on the table. Everyone was super cool about it though, I got an applause by my team members for popping my still cherry lol.
Reminds me of a time I was flying coach on a full capacity flight seated between 2 other passengers second to last row on the airplane. Stewardess gets to our row the passenger window seat begins ranting how long had to wait for his beverage than litterly came unglued when she replied didn't have the soda brand he wanted she apologized as he grumbled on settling on alternative beverage . Obviously upset almost crying they open soda can. Pour into a plastic cup of ice hands it over with your free peanuts a napkin and the can well the guy reaching over me to grab it she just drops it onto my lap the guy just start l.h.a.o.. Stewardess is crying the other passenger barely noticing wearing headphones. I'm horrified was wearing white pants soaked with sticky soda right in the crotch here I am unable to really move from or out of the damn seat wiping the ice under my butt.. I ask her for a towel to clean up her spill she hands me 1 napkin and asks me what I'd like to drink..
I saw this happen at a restaurant I worked at. We had a uni student over for a trial. She was a drinks runner to see how she was carrying drinks. This middle aged couple come in, dressed nice. Girl goes over with the drinks, and spills the lady's red wine over her. Manager comes over, smoothes things over, sends the girl back to me to get two fresh drinks. She goes over, the poor thing is really nervous now. And yes, she spills more red wine on the lady again. I dice behind the bar because I cannot stop laughing. Manager runs into the office as he is cracking up, and the girl who's section this couple were in rums into the kitchen as she is hysterical. Poor girl had to go home and never came back. It was all accidental, it the lady was a bit of a b***h. We offered to pay for the dry cleaning though. Still makes me laugh to this day.
If I'd been the customer, I'd have laughed too. S**t happens and you just carry on.
Load More Replies...If she was that nervous about the customer he must have been a total a*****e.
OMG... I dumped a plate of pasta onto John Elway once. This was after getting his order wrong twice... I cried. He laughed. He tipped $50 bucks because another waiter ran interference and didn't let randos talk to him while he ate with his date. (yer damn straight I split that tip!)
I saw a waiter pour an orange juice, take a big swig with his lips on the rim, top it up then take it to the table.
I had the same thing happen years ago. The waitress filled the glasses too full so she took a sip out of them and brought them to the table. The pop dispenser was only ten feet from the table and not in the kitchen. Another time my sister asked for some extra lettuce and it was brought to the table in the waiters bare hand.
Many years ago, my ex-girlfriend's dad was on a camping trip. A few people from other campsites, all mingling. He said this one particular woman was being loud, a bit obnoxious etc. So when she gave him her wine glass for a top up, he went inside the caravan, rubbed his d*ck around the rim of the glass, then topped it up with wine and gave it to her. Yikes and lol
One time I ordered a liter of cola and the kid working the register secretly poked a hole in the cup.
I worked at a local italian ices shop with an outdoor serving window as a teen (waaay too many years ago) and naturally there were a ton of bees attracted to the sugar. Every window had a fly swatter and you would kill bees all day long. (This is gross). We used to keep the bee piles and it would be a competition to see who would have the biggest pile by the end of the day. One time one of the girls at the other window had someone order a milkshake that she apparently hated. She picked up a bunch of bees... off the floor pile....and mixed it into the shake. Looking back thats horrifying on so many levels.
My pile is better than yours (a reference was made but I dunno if you'll get it
Load More Replies...This would legitimately kill me. I’m deathly allergic to bee venom and have gone into anaphylaxis from accidental contact with dead bee stingers several times, not to mention live ones.
Yeah, if that customer had been allergic to bees and died, that coworker could legitimately be charged with murder / manslaughter.
Not that killing the bees would already be worse enough ... That girl could have had an allergy against bees (a bee can still sting you after death if you somehow push the stinger out with pressure).
Yes, be proud of killing bees. It's not like bees have any use in nature.
Bees are almost extinct. If the bees are all gone so will we be.
Are you sure they were bees and not yellow jackets? Because bee-bees are not typically swarming around places like this because they're attracted to nectar/pollen. However you ALWAYS see yellow jackets around sweet stuff and trash bins. If they were bees, then shame... you shouldn't be harming bees.
Bee’s are endangered and don’t deserve being killed you should find another way
One lady was complaining her soup was too cold. The cook gives it back so hot it actually burned her tongue
The one with 3rd degree burns so bad that parts of her labia fused together and then McDonald's successfully got an entire nation to make it sound like she was a sue happy nut. Yeah I remember.
Load More Replies...What??! You can't be serious if a dumb f*k would poke out his eye with a fork, that's the responsibility of the restaurant too huh?
Load More Replies...I worked at a wannabe coffee shop for like 4 months before I was laid off because the trucks weren't bringing in the supplies we needed so I couldn't actually *do* the job I was hired for, and this one guy never liked the coffee fresh hot. Only liked it scalding out of the microwave.
My father inlaw was the same. He had dentures and said it made the coffee feel cold. He would get fresh just made coffee and microwave it for 2-3 minutes and drink it right out the microwave. I would always be like omg isnt that hot. Hed laugh at me. He was also a hard core drunk who drank gallons of whisky on the daily. Lol only human ive ever seen drink a large glass of rum n coke at 6am. You know the kind of drunk person that always smells of liquor. But he was super smart and an awesome man. He just liked to drink once he was retired.
Load More Replies...Served a smaller than usual bowl of soup is the best I can do.
saw this post in reddit and the reply was something like good for you (and something about morals - I think as in not stepping on it or the like)
I used to work at a local pizza restaurant in a town known for its pizza. The cook always carried around a dirty, stained brown rag he would use to wipe his hands and sweat off his face/ blow his nose into. On multiple occasions I’ve seen him let the rag touch the pizza while he was preparing it.
Worked at Papa J's. Had a customer complain about an "ice cold" pizza that was delivered, and she wanted another hot pizza AND her money back. The manager begrudgingly did what she asked. He even made her remake pizza himself. He also threw the dough on the ground and stomped it flat with his shoes then finished making it. That manager is no longer in the food biz, thankfully.
I get the petty stuff to get back at mean customers but this could get someone sick 😔
Not not necessarily messing with food, but definitely with a drink. I watched a customer order a Diet Coke and my friend, a server, brought it out to him immediately. The customer then complained loudly that it was not Diet Coke (it was) and proceeded to make a scene that the server was lying to him. My friend went to the dish pit and scooped up some of the dirtiest water I’ve ever seen (used to soak dirty utensils before going in dishwasher), emptied the glass without washing, and refilled with Diet Coke again. Dude was probably drinking the germs of about 60+ people
This kind of s**t actually makes me nervous because my mom's schizophrenic and has done s**t like this on several occasions (once with an alcoholic beverage that she kept yelling at the waitress saying there was nothing in it). She eventually made that drink so strong my mom was FLOORED. And I think the only reason she didn't do anything worse was the fact that we were all extremely apologetic and I pulled her aside and let her know my mom has mental issues. Please, f**k with someone if you want or need but do it responsibly.
I agree with nandros. Or tell the server beforehand that your mom is schizophrenic.
Load More Replies...maybe next time hell have the brains of 60+ people (still yeech though)
.......the friend is an a*****e, and should at least have been fired for that
I went in a restaurant once and ordered a Pepsi, and got Dr Pepper. The server argued with me that it was pepsi.
Don't know why you got downvoted. There's a HUGE difference in the flavor of Pepsi & Dr Pepper! I've had that happen to me but it was just a mix-up at the table, no big deal & no arguments from anyone.
Load More Replies...Ewwwwe. I have had people complain that it wasn't diet coke and it was though I usually remake it if they don't want it ask them if they would like another drink......
I know a guy that pissed in a bucket of pickles. He would have never been caught if he didn't talk about it.
Edit: There were other things going on at that McDonald's that helped ruin the reputation. It was also competing with another well managed restaurant in a town that never really had room for both of them. The guy I'm talking about was just one of the most immature teenagers I've known. The funny thing is that he's married to my sister now and has a much better job than me. He slowly transformed into a responsible adult after having a child.
My husband used to work at a restaurant and apparently this can be quite common with disgruntled workers/immature jerks. He is always super paranoid about pickles at restaurants and won't let me eat one without smelling it first.
As awful and disgusting as it sounds, and I would prosecute anyone who did it to me, the salt and ammonia in urine makes it almost sterile. It was used to clean battlefield wounds for centuries.
This is a long-standing urban legend. Urine is, in fact, not sterile.
Load More Replies...
I worked at sonic. A lady complained and there was a wire bread tie in her burger. That still bugs me.
Had this happen to me at a corporate lunch where everyone literally watched me pull the twist tie out my mouth. Good restaurant; silly mistake. I alerted the wait staff as a, "Hey, this probably shouldn't happen" sort of thing. Of course, they comped my food (I wasn't even the one paying for it), but I didn't take pictures and shred the restaurant online like some folks. S*** happens.
She just wanted free food. This post is about staff, but what about all the customers who will go to obscene lengths for free food.
I worked at a jack in the box and a guy came in once claiming he had received a vision from God saying that he would get free food for the rest of his life. We had to call the police to get him to leave. I also saw a guy at a KFC demand a full refund after ordering 80 pieces of chicken claiming that fast food restaurants are required by law to get any order ready in less than 2 minutes. He called the police when he didn't get a refund and eventually left saying he was going to call corporate and have the location shut down.
Load More Replies...Food tampering is a felony that carries a possible maximum sentence of up to twenty years in prison. If I'm your boss and I catch you doing it, you're fired on the spot. No ifs, ands or buts and no second chances. Clock out and get out. Give me any lip on your way out the door and I'll also report you to the authorities. Rude customers are no excuse for committing a criminal act that could cause harm to my business.
Okay. Having worked in the service industry for many, many years, and having to live off tips, I still find this disturbing. Messing with food like some of these claim is not only disgusting but illegal. There are a lot of jerk customers out there. There are better ways to deal with them. I don't care if you "accidentally" dump a water in someone's lap (been there) but good heavens. That's a bunch of petty BS right there.
Never tamper with people's food. Never. It's both illegal and dangerous. Over the years I worked in restaurants I never saw anyone doing it, but I did hear of those who had been fired on the spot for it. On the other side, if this thread makes you worry about going to restaurants then the solution is to not be rude to the staff. Clearly, there are some out there that are willing to break the law and risk their jobs.
Same here. When I go out, even if I'm not feeling great, I will still be courteous. It doesn't cost anything to just be polite. Don't have to be all chipper & cheerful, just polite.
Load More Replies...Honestly, I don't see the point in acting like you're getting revenge when the rude person has no idea you've messed with their food. It's not going to change their rude behavior in the slightest, so you're basically being rude to them for no reason...just like they were to you.
Always been polite and when I started working for a living, I became a good tipper. Can't recall any problems.
Yeah, that's how I feel. I'm a polite customer and friendly but I've found it doesn't take much to piss off the staff. I've had one female server get really snippy with me because I ordered a virgin cocktail and asked about customizing an order ( a simple request, really). Maybe she was having a bad day? I don't know what the issue was but she came back and said someone else was gonna be our server. The new server was a bit nicer but still had this guarded attitude. Like, geez, sorry for coming to the restaurant to eat.
Load More Replies...Nice or not, good tipper or not, it makes me second guess going out for food.
I had gotten a lot of abuse working at Tim Hortons (there's rumors going around they put some sort of highly addictive additive in the coffee to make people act like addicts going through withdrawals). Never have I ever seen anyone purposely messing with anyone's food. I have heard of people getting banned and kicked out. We've had to call police a few times. All in all I'm a pretty nice customer, myself, and do tip (very well if I'm impressed with the service) and I've still experience shitty employees that want to "suck it to me" for unknown reasons. Because they hate their job and perhaps the item I ordered was their least favourite to make? Who knows. I don't work a stellar job, either, but I put pride in what I do and my goal is to always try to make someone's day brighter.
Food tampering is a felony that carries a possible maximum sentence of up to twenty years in prison. If I'm your boss and I catch you doing it, you're fired on the spot. No ifs, ands or buts and no second chances. Clock out and get out. Give me any lip on your way out the door and I'll also report you to the authorities. Rude customers are no excuse for committing a criminal act that could cause harm to my business.
Okay. Having worked in the service industry for many, many years, and having to live off tips, I still find this disturbing. Messing with food like some of these claim is not only disgusting but illegal. There are a lot of jerk customers out there. There are better ways to deal with them. I don't care if you "accidentally" dump a water in someone's lap (been there) but good heavens. That's a bunch of petty BS right there.
Never tamper with people's food. Never. It's both illegal and dangerous. Over the years I worked in restaurants I never saw anyone doing it, but I did hear of those who had been fired on the spot for it. On the other side, if this thread makes you worry about going to restaurants then the solution is to not be rude to the staff. Clearly, there are some out there that are willing to break the law and risk their jobs.
Same here. When I go out, even if I'm not feeling great, I will still be courteous. It doesn't cost anything to just be polite. Don't have to be all chipper & cheerful, just polite.
Load More Replies...Honestly, I don't see the point in acting like you're getting revenge when the rude person has no idea you've messed with their food. It's not going to change their rude behavior in the slightest, so you're basically being rude to them for no reason...just like they were to you.
Always been polite and when I started working for a living, I became a good tipper. Can't recall any problems.
Yeah, that's how I feel. I'm a polite customer and friendly but I've found it doesn't take much to piss off the staff. I've had one female server get really snippy with me because I ordered a virgin cocktail and asked about customizing an order ( a simple request, really). Maybe she was having a bad day? I don't know what the issue was but she came back and said someone else was gonna be our server. The new server was a bit nicer but still had this guarded attitude. Like, geez, sorry for coming to the restaurant to eat.
Load More Replies...Nice or not, good tipper or not, it makes me second guess going out for food.
I had gotten a lot of abuse working at Tim Hortons (there's rumors going around they put some sort of highly addictive additive in the coffee to make people act like addicts going through withdrawals). Never have I ever seen anyone purposely messing with anyone's food. I have heard of people getting banned and kicked out. We've had to call police a few times. All in all I'm a pretty nice customer, myself, and do tip (very well if I'm impressed with the service) and I've still experience shitty employees that want to "suck it to me" for unknown reasons. Because they hate their job and perhaps the item I ordered was their least favourite to make? Who knows. I don't work a stellar job, either, but I put pride in what I do and my goal is to always try to make someone's day brighter.
