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55 Absurdly Laughable Customer Complaints That Made People Lose Brain Cells
You’ve got to hand it to people who work in customer service and those who handle complaints. They’re in thankless jobs that oftentimes involve absurd, entitled people, which eventually takes a toll on their mental health.
While most customer grievances are valid, others are so nonsensical that they're laughable. Here are some examples that take the cake for ridiculousness. We’ve collected these from different Reddit threads, and they do not disappoint.
If what you do for a living deals with this level of utter irrationality and craziness, we salute you.
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Customer service has apparently taken on a new meaning in recent years. According to customer experience speaker and author Blake Morgan, customer service employees are also “babysitters, therapists, and negotiators.”
In a 2022 Forbes article, Morgan noted that this new direction has led to more problems in the workplace. One of these is emotional strain that forces employees to call in sick, leaving their coworkers to cover for their missed work.
#5
Cuppa tea? 1 week ago
I was working for AT&T helpdesk. People complaining that theirs WiFi doesn't reach across 4 rooms to other end of house, modem tucked behind TV, or for best results inside TV cabinet. Bonus point for placing modem sideways - it had position sensors - because it looks better, but works worse.
In her piece, Morgan pointed out that customer service fell to its lowest level during the pandemic. A 2020 survey published on NBC Boston revealed that 75% of respondents said that the COVID-19 era made customer service worse.
The survey also revealed that people had a 50-50 chance of connecting with someone from the company. 51% received some form of reply, while 49% said they never received even an acknowledgment of their complaint.
#7
Jan Rosier 1 week ago
Band mate (trumpet player, I play trombone) at rehearsal "d**n, can't find the second page" of a peace we were going to do. me : "did you check the reverse side?". "oh". 20 other bandmates laughing...
In our introduction, we mentioned that working in customer service can have adverse effects on the employee’s mental health. According to a 2025 survey by online shopping platform Immers, 67% of employees report symptoms consistent with anxiety disorders.
45% showed signs of stress-related depression, 78% suffer from sleep issues, and 52% turn to substances like alcohol to cope.
#10
TotallyNOTAFox 1 week ago
I would have told her that this was the wrong moment to get all heated up
#11
TotallyNOTAFox 1 week ago (edited)
We had a defect in the cooling system once and there were 5 signs with big letters saying that all the dairy- and meat products aren't available. One stupid b♥♥th walk by not reading a single one of them, bought 10 bread rolls and then screamed at our cleaning lady to the point she nearly cried. Manager got involved and you could hear him metaphorically ripping the Karen a new A-hole for that throughout the whole store
Verbal mistreatment is unfortunately part of the job as a customer service employee, and the likely cause of mental health issues. According to Immers, 58% of employees report being yelled at daily, while 34% endure personal insults and derogatory language.
23% encounter threats and intimidation, while 41% describe customers treating them as “less than human.”
#13
WindySwede 1 week ago
And you changed it to a field of flowers and now wanna return it cause she got pollen allergies from it? 😺
#15
So, what’s the solution? Blake calls on companies to take action and show support for their customer service employees.
“When employees are supported and empowered, they are in a better mental state to deliver great customer service. Especially during difficult times, protecting employees leads to a better experience for customers,” she wrote.
#17
WindySwede 1 week ago
This shareholder also bought the ¼ pounder, cause he thought it was larger than the ⅓?
#23
MushroomHead22 1 week ago
brrrrrrrr.... "yeah? hello? listen. i bought this product from you're company, and first let me say what a great company you are. you guys are doing great things, and i commend you for it. the product was delivered by UPS, and the driver had a... he had a.... sorry this is really hard for me.. he had a BRONCOS tattoo! i know you dont personally choose who delivers the package, but if i could recommend not using UPS again. theyre driver's have zero regard for my personal feelings. that really upset me. how can someone walk on to my property with a gotdang broncos tattoo. i know you'll make this right. again, love the work you guys do"
#27
Muir Woods - imagine going to a tourist destination and being mad it’s “tourusty.”
#30
quentariel 1 week ago
Nowadays store fridges and freezers tend to be closed with glass door or whatever that sliding top part is called, aren't they everywhere?. So it's basically those sections are as warm as any other ones. It's done for energy-efficiency, and not for customer comfort though. (and it's a bit shame as it was really nice cooling method in the summer)
#32
Slop Generator 1 week ago
don't mess with me, I know the minister of health, karate, kung fu, judo and 28 other dangerous words
#35
#39
Bill Swallow 1 week ago
The only proper response is to hand the bag back with the single word 'No'.
#40
TotallyNOTAFox 1 week ago
I would have redirected him to Amazon or any other shop with that problem and wish him good luck finding a Nintendo game for the Xbox
#45
Chihuahua Mama 1 week ago (edited)
I can kind of understand this one if it's referring to lengthy paragraphs talking about the dish before getting to the actual recipe. Most people don't pick up a cook book for a good read, but to find a good recipe. Also, I personally hate cook books that don't have pictures of the dishes but that's more personal preference.
#53
She really thought she was purchasing a whole assembled cardboard car (big enough to fit a middle schooler in) for $18.
#54
UpupaEpops 1 week ago
When I was little, kids used to get a free fast pass if they were too short for a specific ride, to come back with it when they were tall enough. It made it so exciting! You were told 'no' but given something to look forward to. I loved that park. Sadly it closed during covid and was never reopened.
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Mavis 1 week ago (edited)
I work in rail. A passenger complained to me that "the train driver drove the wrong way" and that's the reason she ended up at the wrong place. No maam you caught the wrong train.
Ashtophet’sRevenge 1 week ago
“These copies are coming out too hot, call a service tech”. Definitely my favorite complaint of all time… she wasn’t convinced by my explanation that heat is part of the process.
Mavis 1 week ago (edited)
I work in rail. A passenger complained to me that "the train driver drove the wrong way" and that's the reason she ended up at the wrong place. No maam you caught the wrong train.
Ashtophet’sRevenge 1 week ago
“These copies are coming out too hot, call a service tech”. Definitely my favorite complaint of all time… she wasn’t convinced by my explanation that heat is part of the process.
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