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Article created by: Mantas Kačerauskas

Legendary German industrial designer Dieter Rams, who has 'carved' many of Braun's consumer products over the years, developed the 10 principles of good design, sometimes also called the 10 commandments. These principles state that the end result has to be useful and understandable, innovative, aesthetic, unobtrusive, honest, long-lasting, thorough to the last detail, environmentally friendly, and involve as little design as possible.

However, as illustrated in one Reddit thread, many things that are being sold to us fall short in multiple of these categories. Started by platform user DongLaiCha, it asked everyone the question, "What products are clearly made by people or companies who never actually use them?" and people were quick to respond. From clothing items to food packages, here are some of the most popular answers from the discussion.

#1

Person using a computer mouse and keyboard at a desk, highlighting products made without proper user testing. Customer facing software. Developers should be required to hire grandmas under the explicit condition that if grandma can't look at a menu option and decide what to click without giving up and calling the help desk your functionality has failed.

Puzzleheaded-Bat8657 , Vojtech Okenka / pexels (not the actual photo) Report

Bacon Tentacles
Community Member
6 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

It's not the developer you need to convince. It's the project manager and/or marketing folks deciding what functionality the developer is gonna code.

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    #2

    Three white bottles of repair and protect hair products on a table, highlighting poorly tested product design. I swear that people who design some shampoo and conditioner bottles have never tried to use them while wet.

    danarexasaurus , Taylor Beach / unsplash (not the actual photo) Report

    #3

    Illuminated bathroom sign with WC and male and female symbols, highlighting product design flaws and testing errors. Those toilet paper holder in public toilets that cut off at two sheets.

    theshortlady , Vadim Artyukhin / unsplash (not the actual photo) Report

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    #4

    Person writing with pen on papers at desk, illustrating products made by someone who never uses them. Not a product, but most laws meant to support low income households are designed by people who have no concept of poverty. The hoops you have to jump through are meant to be prohibitive, and the income thresholds for who gets help are arbitrary. Even in France and Germany, where I am and where there are lots of social benefits. 

    false_athenian , Scott Graham / unsplash (not the actual photo) Report

    #5

    Underground train station platform with a stationary train and digital display showing arrival times for Barking and Tower Hill. Maybe a bit off topic, but in a meeting with a former colleague of mine, the person in charge of the metro for a nearby city admitted that he had never used the metro. Not that he didn’t use the metro, but that he had never used it in his life, even once. I suspect that this kind of thing isn’t uncommon for government services.

    KireGoTI , Joël de Vriend / unsplash (not the actual photo) Report

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    #6

    Baby stroller with a broken or missing seat on a shaded park pathway, illustrating product design flaws. Strollers. I swear they only tested them empty or with a tiny doll inside a store while having nothing else to do. Now, try to use it on a tilted pavement with a huge baby bag, 2 toys, an almost 2 years old, 2 big shopping bags, a car trunk to open with someone honking at you for your parking spot after having 2hours of sleep per night since months. And it's raining.

    IseultDarcy , Kyaw Zay Ya / unsplash (not the actual photo) Report

    #7

    Young woman wearing headphones around neck, holding one side, illustrating products never tested by users. My over-ear headphones that for some unexplainable reason have touch, as in you have to swipe at the side of the earpiece to change volume, song etc. But it just doesn't work. 50% of the time when you want to turn up the volume you switch song. Especially when you are walking. Even worse, the headphones are unusable with a hood on because the touch reacts to the inside of my hood. It's just horrible, and it serves no purpose! I swear nobody actually tested that product. STOP PUTTING TOUCH CONTROLS ON THINGS THAT DON'T NEED THEM!

    spastikatenpraedikat , JÉSHOOTS / pexels (not the actual photo) Report

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    #8

    Clothes hanging on black hangers showing apparel with design flaws in product testing and creation. Plus sized clothing. I don't understand how the boobage factor can be so small and the tent like dress part be sooooo tent-like. Or that plus sized people don't get to have the same type of clothing pattern as a smaller piece of clothing.

    AliensRAmngUs , Alp Allen Altiner / unsplash (not the actual photo) Report

    #9

    Public restroom sink with paper towel dispenser and soap dispenser, illustrating products made by someone who never uses them. Paper towel dispensers (in public restrooms) that are operated by pulling on the paper towel itself. If you don't think to prep one before washing your hands, good luck pulling a whole sheet without it dissolving into tiny pieces of useless wet paper.

    HawaiianShirtsOR , Jahongir ismoilov / unsplash (not the actual photo) Report

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    #10

    Two bottles of almond creamer and caramel macchiato creamer in a bowl with ice, highlighting products not properly tested. The little foil seal (hiding under the plastic cap) that insists it's "for your protection" and requires needle nose pliers to remove. Bruh, I just want to add creamer to my coffee. And now my fingers hurt. 😫 Edit to include: and let's not forget the body jolting frustration that consumes you when you FIRST attempt to use/squeeze/pour said product only to discover your little foil friend has "safety first!" in mind.

    More_Than_Words_ , Elana Selvig / unsplash (not the actual photo) Report

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    #11

    Bottle of olive oil with a green cap on a kitchen counter, illustrating products made by someone who never tests them. Those pull tabs on the inside of the necks of olive oil bottles or sesame oil. So small, a finger barely fits in it, let alone grasp and pull it.

    splitip86 , Own work / wikimedia (not the actual photo) Report

    #12

    Packaged meat product with unclear labeling suggesting questionable product testing before sale. Those who make the "pull this flip to open" on plastic packaging of cold cuts.

    jonnyoxl:

    I don't even bother with bacon packs anymore.easier to just pierce the plastic with a knife.

    MissNatdah , Ziko-C / wikimedia (not the actual photo) Report

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    #14

    Folded casual clothes and red sandals displayed on a white surface, illustrating products made without proper testing. Women's clothing in general. Sizing is always weird, and we never get enough pockets!

    mrsbreezus , Junko Nakase / unsplash (not the actual photo) Report

    #15

    Most online job applications. If you know, you know.

    KAG25:

    Upload resume, now fill out these 10 pages with the same stuff that was in the resume.

    austri Report

    #16

    Various feminine hygiene products including pads and tampons displayed on a pink surface, highlighting product design flaws. Period products.

    veggie_saurus_rex:

    I've always thought this, glad there has been a call out! Blood and mucus are not easily absorbed like "mysterious blue liquid".

    elfowlcat:

    Stupid sticky wings that leave all the sticky on the outside of the underwear!

    The-Ginger-Lily , Natracare / unsplash (not the actual photo) Report

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    #17

    Airplane interior with rows of seats and safety pamphlets, a product likely made without user testing visible. Economy airplane seats. I bet things would change if airline CEO’s had to spend 100 hours sitting in the economy seats they approved.

    10S_NE1 , shawnanggg / unsplash (not the acttual photo) Report

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    #18

    Modern apartment building with illuminated balconies at dusk, illustrating products made by someone who never uses them. New apartments designed to sell rather than be lived in.

    Sirsmokealotx , ThePowerCouple / unsplash (not the actual photo) Report

    #19

    Eyeshadow palette with various colors and makeup brushes, illustrating product design without proper user testing. Celebrity makeup and perfumes. I doubt any of the celebrities have even tried them, let alone used them on a regular basis. Kylie makeup is the best example of this. Cheap makeup with an expensive price tag.

    SteelBandicoot , freestocks / unsplash (not the actual photo) Report

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    #20

    Hospital room with empty bed and medical equipment, illustrating products that were made without proper testing. Hospital beds. From the standpoint of the person who has to push it around and mess with rails that get caught in the mattress and plug it in with a long dirty cord that gets mixed up with another random cord that no one knows its purpose. No retractable cords so they constantly drag on the ground and try to trip you when pushing the bed. Brakes that are in the most awkward position that you have to invert your knee to reach with your foot. And worst, the screeching, ear-piercing alarm that they emit to “warn you” that the bed is not locked. Hospital beds are obnoxious.

    Agitated-Effort3423 , Martha Dominguez de Gouveia / unsplash (not the actual photo) Report

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