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Article created by: Jurgita Dominauskaitė

Some rules at work are based on the trust between an employee and employer. You can’t check if they are actually followed or not, but the employer expects you to. But on special occasions, employees might bend those rules, especially if it doesn’t hurt them and makes someone else’s day.

This is perfectly applicable to retail workers who have means to give a discount if it doesn’t require official documents filled in, because it truly makes the customer respect the worker for being so nice and it’s a good feeling to do good.

Image credits: ebenbenson

#1

Tweet showing a retail worker bending rules to give free drinks, highlighting retail workers as true heroes with customer discounts.

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    #2

    Tweet showing a retail worker bending rules to give a 10% discount after a kind customer interaction.

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    #3

    Tweet about retail worker bending rules to give discounts after learning stuffed animals were for a dog, illustrating retail workers as true heroes.

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    #4

    Tweet from retail worker sharing how they bent rules to let high schoolers with expired passes play at gym, showing retail worker heroism.

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    #5

    Tweet text showing a retail worker offering a discount to customers wearing team jerseys, showcasing retail worker heroism.

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    #6

    Tweet showing a retail worker bending rules to offer a discount, highlighting retail workers as true heroes.

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    #7

    Retail worker bending rules to offer a discount after confirming customer’s eligibility through a friendly conversation.

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    #8

    Retail worker showing kindness by giving a customer free food, demonstrating true heroism and bending rules for discounts.

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    #9

    Tweet showing a retail worker bending rules to give a customer a discount, highlighting retail worker hero moments.

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    #10

    Tweet showing a retail worker bending rules to give a senior discount without requiring ID on discount day.

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    #11

    Twitter post showing a retail worker bending rules to give a customer an easy discount, highlighting retail worker heroes.

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    #12

    Tweet showing a retail worker bending rules to give a customer a discount with a humorous police officer reference.

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    #13

    Tweet text showing a retail worker bending rules to give a discount to a veteran, highlighting retail workers as true heroes.

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    #14

    Tweet from a retail worker sharing how they gave a free upsized drink after the register broke, showing retail worker heroism.

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    #15

    Tweet screenshot describing a retail worker showing kindness, exemplifying retail workers as true heroes giving discounts.

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    #16

    Tweet about retail workers being true heroes by bending rules to give customers discounts at a gas station.

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    #17

    Tweet from a retail worker sharing a story about continuing to give customers free food months after bending discount rules.

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    #18

    Tweet showing a retail worker showing heroism by bending rules to give a customer a senior discount at Dairy Queen.

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    #19

    Tweet by user Meg St-Esprit about a gas station worker bending rules to give a discount, showing retail worker heroism.

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