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Person Asked For People’s Most Memorable Rude Customer Stories, And 30 People From Our Community Responded
Working at retail is something of another world, and if you worked there, you know. Some customers are just crazy, and there's no other way to deal with it other than a professional smile. This thread was dedicated to strangest encounters with customers that they had. Scroll on down and see what our community has submitted.
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#1
Quick one: first job at age 16 in retail. Was helping a couple (two men) with measuring their skates. A man on the other aisle starts with the homophobic slurs. He was not screaming or talking loudly, just loud enough for us to hear his stupid rambling. Went over, ask if I can help him ? Told me to stop serving their kind or else I'll burn in hell to which I replied
- "Great. I'll see you there!"
Then he exploded in anger and was escorted out by the mall security.
Final score:
289points
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
Nice comeback. Why can't people mind their own damn business?
Carol Emory 4 years ago
I was talking to a woman as we waited to load our cars onto a ferry. I mentioned to her how there were no good Teriyaki places in the south. The old man next to me said "We haven't had much time for G**** here." Me and the woman's mouths dropped open in disbelief that a racial slur came out of the mouth of this tiny old man.
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Hermione Granger 4 years ago
Some people just can’t mind their own f**ing business. Also- “their kind”? Dear god, we’re not a whole different species! The idiocy of some people.
Yort 4 years ago
What’s especially stupid is there’s no way to know those two guys are a gay couple without asking. They could’ve been brothers, cousins, friends, two guys who are just sitting next to each other. Maybe they were gay but there’s no way to know for sure if they don’t say so, or start kissing.
Michael Largey 3 years ago
So, he can spot gay people from an aisle away? With gaydar that well-developed, there's got to be a story somewhere. Or several
J. Normal 4 years ago
That really pisses them off - said that to my sister, and she FREAKED out!
Shahzad Ahmad Shahzad Ahmad 4 years ago
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RELATED:
#2
Not me, but a friend of mine working the drive thru at a Fast Food restaurant. Guy pulls up in a Porche Convertible and starts his whining at the speaker because my friend couldn't hear his order. Then he starts talking rude to her calling her all sorts of names including stupid c***.
My friend leans out to hand him his drink, lid barely on, and lets go just as he was putting his hand around it. When she let go, his instinct was to catch it before it fell, "sploosh!" 32oz of cola all over him and his car.
My friend puts her hand to her forehead saying "OMG..I'm so sorry. But I AM such a stupid c***."
He sped off screaming.
Final score:
267points
Heather W 4 years ago
Could have been worse for him. My mother leaped from the middle of a U shaped booth at a bar and attacked a biker for calling her that word. Only word that was banned in our house. Funny thing was, her and my Dad had just gotten married. Someone noticed the biker harassing Mom and her friends and asked my Dad if he was going to help. He said "If Linda wants help, she'll ask for help." That's when she went for the guy. And all his biker friends just laughed as he was trying to fend off this 100 lb woman who wanted his eyes.
Aunt Riarch 3 years ago
Good heavens. My husband and I had not long been married, a chap decided it was a good idea to lean across my chest to put something on the driver's seat. I smacked him good and swift. He said to my husband, she hit me! Husband said, you were only lucky she had her seatbelt fastened. Yes my name is Linda.
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clairelise@pacific.net 3 years ago
Where I worked we had highschool interns, and this very large, very unreasonable man came in wanting to order a sandwich. Now, this place had pre-made sandwiches but it wasn't a deli, so when he came in and started ordering his pastrami on rye my 15-year-old intern informed him of his choices he began using his outdoor voice to call her [slurs for female body parts] and command her to either fill his order properly or go to [a place that doesn't exist]. At the ripe old age of 19, I reached into the tool box under the counter, pulled out the claw hammer. Proceeded to pound a nonexistent nail, once, and asked him calmly "so do you want the sandwich or not?" Twice, three times: gotta get that nail in there, ya know? I watched him try to laugh like he didn't feel threatened, shove $10 at my intern, grab his avocado and cheese sandwich and try to slam our hydraulic door on his way out. She was speechless. I just looked at her and waggled the hammer: "command respect,"
Stannous Flouride 3 years ago
They say "revenge is best served cold" so I think this is perfect.
BadCat 3 years ago
I don't get how people think they can treat people like rubbish. I know service staff are told to just think of rude people as having a bad day. No, that's just a condescending way of accepting it as "part of the job". It's not and, no, having a bad day doesn't give anyone the right to treat others like c**p.
#3
My first full time job, working retail. Worked in a bookstore, so generally customers were less unpleasant than other retail stores. Had a couple of doozies, though.
First was 2 weeks after I started, first full shift on register. We had older registers that had the two copy receipts, so changing the paper had to be done a specific way. Paper started to run out, I call the manager to come sow me how to do it... and manager does not come out. Finally the tape ran out (4 calls to manager later), and the register freezes. Manager is still not helping (“I’ll be right there” - said multiple times over 30 minutes). Custer is pacing next to me, going on bout how stupid I was and how she couldn’t believe the incompetent people that exist. Even after I pointed out it was my first day on the register, I was apparently just magically supposed to know how to do everything. Manger finally showed up. Turns out she was on. Personal phone call and didn’t feel like coming to help. (Yes, I asked someone else for help, but they were backed up with customers. We only had 4 employees at any given time.)
2 months later, my 2nd incident. Christmas Eve, and the store was caked with last minute shoppers. Lady comes in to buy a magazine, ends up in my line at the register. We had 4 registers open, but there were a LOT of people. She was 3rd in line, and to wait maybe 10-15 mins as the two in front of her had big purchases. She gets to the counter and throws her magazine at me. Ooookay... I ring it up, she throws the money at me. I then made a mistake out of frustration, and very politely told her to have a nice day and asked if she could be a little nicer next time.
Cue the flames of hell, because she walked away and then proceeded to scream from the door about how she was in line for and hour (huh??) and somehow it was all my fault she got stuck standing in long lines all day... on Christmas Eve. At that point I just asked her to please leave, and tuned to assist the next customer.
I apologized to the next person in line as I had essentially poked the dragon in the eye with my comment, and it wasn’t their fault the drama erupted. Another of my managers was standing there the whole time, saying not a word. Layer he told me it seemed like I had it handled so didn’t jump in.
People should be sentenced to work in retail for petty crimes.
Final score:
158points
Troux 4 years ago
You should have asked the customer to change the tape for you. She has just as much experience as you, but claims to be more competent. 🙃
Pheebs (Submission author) 4 years ago
Lol. If I had been less shy at that age I just might have. By time I left that job, I certainly had no problem dealing with cranky customers.
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DUSTINE SPARKS 4 years ago
You are correct, everyone should work a service job for a summer. I too worked retail when just out of high school. Back then ALL cash registers required rolls of paper. It seemed the tape always ran out at the worst time like it busy holidays and lines were long & tempers short. It was embarrassing & hurt when customers took it out on me especially because I understood! It is easy to vent at the clerk or waiter you feel justified. But before you speak imagine that slow, young person is YOUR child. Imagine someone being a jerk to your child and imagine how angry you would feel & you will be glad you held your tongue. I finish with a quote from Dr Phil. “Never miss an opportunity to shut up.” Well put.
cadena kuhn 3 years ago
Oh trust me bookstore customers can b as bad as the rest. I had one woman call and file a complaint because I took to long helping an elderly man find the book he wanted and thus was not at the register when she needed me. What was so important u ask... jellybeans I got written up for jellybeans
TheAnimalLady 2 years ago
"PEOPLE SHOULD BE SENTENCED TO WORK IN RETAIL FOR PETTY CRIMES."... This is ABSOLUTE GOLD!!! We need to draft legislation for this and rush it through the Senate and the House (or whatever each country calls it).
Randy Klefbeck 3 years ago
There are times when I feel as a part of a civilized society people should be required to: Out of high school get one month to think about it, then choose either college, trade school, the military, or a job immediately thereafter. They can always go back later to choose different and be paid in anyone of those cases (free college or free trade school classes). The job should be required as either retail, education, construction, or medical.....other service sector jobs could qualify, but service sector should be required as first time employment. This gives everyone perspective and a way to be a productive, contributing member of society......of course some may say this is communism, but .....choices folks? In reality is it really any different other than some folks who choose not to work at all?
Jan Bowyer 3 years ago
I love the idea of having to work retail, with a store full of jerks who have committed petty crimes!
Chris berkley 3 years ago (edited)
Oooo I remember working retail, when customers would throw their money at me or down on the counter I'd throw it right back.....I use to treat customers how they treated us
Not_Tellin 3 years ago
You were out of line telling her to be more pleasant next time. I had to fire someone for that, not my choice, but the idiot said it in front on district manager.
Hagen Radcliffe 3 years ago
The work ethic needs to change. No, she was NOTout of line And the customer isn’t always right! An employee shouldn’t have to take cr*p / curses / insults / nasty attitudes from anyone!
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Waiting tables. Old friends from years back come in, sit in my section. Super happy, super fun, great time catching up with them. They pay with card, then leave a cash tip in the payment booklet before heading out.
Next customers come in (~40ish man/woman couple), are sat at table immediately before I can get to it. As I'm walking to the table, woman has my payment booklet open, also has her purse open, frantically flinging her hands into it. I approach. She quickly closes the book and puts it back in the center of the table.
"Oh. This is yours!"
I pick up the book, open it up, confirm it's now empty and I look her dead in the eye. Nothing but a big, guilty smile.
I walk away from the table, and talk to my manager, tell him exactly what happened. Manager assigns another server to wait on the table so I don't have to.
*Thievery gets excused because their stolen money pays just as the same as honest money. Thanks, boss.
*Thievery is encouraged because my job is paid by T̶i̶p̶-̶b̶a̶s̶e̶d̶ ̶w̶a̶g̶e̶s̶ a literal f*****g lottery with an open pot. Thanks, foodservice industry.
Final score:
147points
Christel Nellemann 4 years ago
That is the worst. F*****g thief. So sorry this happened to you .
V Martinez 4 years ago
It's probably rare if they didn't have cameras, most restaurants do. My sister waits tables and would prob say to them, "just so you know, you're on camera, the whole place is. And we do call the police when people steal from us." Or she'd tell them they already called. People who do that are despicable.
Tiffany Joseph 4 years ago
A lady did this to me but over $1. Another table saw her do it and called me over to tell me. I immediately got my manager and she confronted her. It's the THEFT and blatant disrespect for what we do. Karma. So sorry this happened to you.
Argie Smith 4 years ago
This is why I do not leave the folder on the table but seek out my server and hand it to him/her before I leave the table.
J. Normal 4 years ago
You should have opened it and said " WOW my best friend stiffed me? I am going to go get her right now!"
Zophra 4 years ago
That would have been a damn smart response! I don't know about the poster, but I rarely can think of something smart/good in the heat of the moment. (sigh.) :(
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HammerzToe 4 years ago
That sucks! It's hard enough to make a living without somebody like that stealing from you.
Neb 4 years ago
If they are so low on money that they are stealing tips from servers, they should not go out to eat
Steve Wilson 4 years ago
Your boss f****d you over by denying you the opportunity to “accidentally “ drop a plate of hot food on that bitch’s head.
#5
If you work in aviation field, you will meet loads of rude entitled passengers. One that I'll Remember for a long time was meeting a family of 3, mom, dad and 5yo daughter. This happened about 3/4 years before pandemic.
They came in when the counters were almost closed and since it was a full flight we had to go look around to move people and make at least seat for 2 so the kid could be with 1 parent, as is every airline's policy for young children.
This is a long story so bear with me.
After a bit of shuffling we managed to clear 2 seats together for the mother and the daughter. Instead of a thank you, lady went wild and said, exactly:
"I'm not sitting next to a kid for a whole 12 hours. I don't care what you do I want the first row seats (economy) since I have a child."
She was being so loud most people were looking at her like she grew a second head.
Staff politely told her that the plane is a full one and since it's school holidays there are lots of family with kids and given it's almost closing time this is best we can do. We cannot separate another family to seat you together but we can swap her and her husband seats so he's the one sitting with their daughter.
She went on:
"I paid for the ticket together so I should have seats together. I want to sit together with my husband, so you should sit us together. That's what I f***ing paid [Airline Name] for."
The staff explained that her tickets had no reserved seats and that it really is impossible to move anyone else. At this point her husband was trying to calm down the kid who was restless after her mom kept shouting. And he tried to reason with her and told her it can't be helped since it's them who came late and that she shouldn't shout at the poor lady on the counter who did all she could. "I'll sit with [kid]. Next time we'll pre-book the seats," He said.
She went even wilder"
"You shut up. (her kid started crying at this point). This b***h (pointing to lady at counter) is just lying. Our money pays her so she should get seats for us together. Why should I sit away? I have a child so I deserve the first row seats where there's space for kids to play."
At this point supervisor asked us to go help the junior staff. I went and explained again it's a full flight and since it's vacation time there's mostly families with children on holiday in the flight. I also told her that currently we have 116 children on the flight along with 8 babies of less that 2. And front row seats have space for baby bascinet seats as such we definitely cannot give her those and they also were already occupied. Those seats are for mostly under 2 kids and priority is given to youngest.
"I don't care about 8 other kids or 200 kids. They are not mine.I paid [Airline] and I want the seats."
Her husband looked totally embarrassed and was busy calming their daughter.
By then supervisor and manager came over.
Again I explained that the child is sitting with her and they can swap with her husband later if they wish. But that There really is no more seats available.
"I already said am not sitting next to the kid for 12 hours. You find the seats for me or we will not get in your **** trash plane."
It was late and honestly we'd heard enough of it so manager intervened and after presenting himself said,
"Mme while we understand you want to sit together, you also need to understand you can at closing time with no reserved seats and yet she managed to get you at least 2 seats together. And instead of thanking my staff you have been nothing short of manerless and rude towards her and even ignored the fact that your daughter, who's(asking me) how old again? '5,' I replied. Right, who's 5yo and screaming because you keep shouting. It's late, the flight needs to close and we won't delay a plane full just because you do not want to sit near to your daughter. My staff will change and swap you and your husband. If that still isn't okay you may rebook
Final score:
133points
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ (Submission author) 4 years ago (edited)
Yes thank god it was the good one that night.... I know some of them who had that same situation be would give the staff fault just to appear good.
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Dave 4 years ago
When I was in Flight Operations, working as a Flight Operations Officer, one of the things about my job was the responsibility of making decisions not only about the flights themselves but also what to do with passengers like her. When this kind of thing happened, we tended to get a call from the gate, asking for instructions. My position was always, refusal to board due to the extreme disruptive nature of the passenger. I never liked having such passangers on my planes and it gave me a unique pleasure to kick them off.
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ (Submission author) 4 years ago
That's how it should have been... That's the procedure that should have been applied, but higher ups let them get away with it and belittle the staff instead way too often. Esp if they know you're not the type to argue back. But in this case both manager and captain pitied the daughter. She was Almost de-boarded. The captain warned her only coz of the kid. If there was no child she would have just visited the plane and be out.
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Mike Loux 4 years ago
At the moment she said "...or we will not get in your **** trash plane", I would have said, "If that's the way you want it. SECURITY!"
Seadog 3 years ago
I was going to post that line and say "okay, we accept your proposal" and close the ramp and send the plane on it's way.
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Devil's Advocate 4 years ago
How did this happen, as soon as she started being abusive and *especially* when she said "...or I'm not getting on your...plane", I would have said ok and closed the gates. There, no plane to get on.
Ygbfsm 3 years ago
A. Obviously off meds, should seek MORE professional help...again! B. No fly list. C. Someone who feels THAT entitled should be privileged with the ability to always fly first class. D. I would have been either fired or promoted that day.
Load More Replies... ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ (Submission author) 4 years ago (edited)
Hmm the whole thing I finally decided to share and managed to type while recalling was cut short i guess. Sorry everyone but I honestly don't feel like retyping all that was cut. (._.') I'll keep the little story in my head only from now on. Apologies again. Good day. Summary of missing part down v v v
Emma Byrne 4 years ago
But I need to know. Did the Mom get escorted out by security/cops? Did the Dad finally see his wife for who she is and leave with the kid? So many questions...
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Shelli Aderman 3 years ago
The minute she said we won’t get on your plane? I would have said, “GREAT!” And started calling for the first at standby!
#6
Not in customer service myself, but my friend worked the gift shop at a water park in Florida. She once had a woman who came in and trashed the store because she was mad that the gift shop items weren’t free. “It’s a gift shop, not a buy shop,” the woman apparently yelled.
Final score:
127points
Night Owl 4 years ago (edited)
This made me laugh. I'm sorry for your friend, tho ... and for the woman since she seems to have some kind of mental illness or something
A Jones 3 years ago
I don't think that's right, she needed a brain to have a mental illness.
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Sophia Atkinson 4 years ago
I think gift shops are called gift shops because you buy gifts for people
Michael Largey 3 years ago
And if people called your business a "sweat shop", what would she expect to get there?
#7
Had a customer come in wanting a oil change. As I am trying to write up said customer she was on her cell phone the entire time. I asked her phone number to which she replied, “Can’t you see I am in the phone, stop being a rude b****”
Now I am a Parts department manager and service is not my favorite to do. Customers like this is why I got into Parts. I politely pointed to the door and said to leave and not come back until you are off the phone. And man that’s where is all went down. I was called the C word, rude, and a bitch yet again. Still biting my tongue I told her to come back in a couple weeks when our normal advisor is back. She called wanting to speak to our manager and I said he was not in. He was in and heard the whole exchange. Man this woman snapped. Saying I was sucking my bosses D**k. My reply was that I had a GIRLFRIEND AND again she states I have the Devil in me for my sexual orientation. Fine. All good. You’re entitled to your opinion but you are no longer allowed in this establishment and if you step foot in this building the cops will be called due to her also threatening physical violence towards me in the parking lot as she was leaving. Not knowing my manager heard that as well. I laugh every time I think of this. The stupidity of some people blows my mind. Just because you are the customer does not mean we will allow you to treat us this way. Fortunately I work for a boss who will never let his employees be treated this way by a customer.
Final score:
121points
JP 4 years ago
But, your boss DID let a customer treat an employee this way. "He was in and heard the whole exchange." So he sat there, in his office, not dealing with the witch, letting her abuse you, and did nothing. Second, why do people feel the need to explain or defend themselves. I would have ( and have in the past ) just keep repeating they are to leave the property or the police will be called and they will be charged with trespassing...then do it. No other explanation or reasoning or quantification was necessary.
Not_Tellin 3 years ago (edited)
I was thinking the same thing. When I was a store manager, just a little convenient store, if I heard anyone getting rude or vulgar or out of the way in any way with my employees, I stepped up up. My store actually got a reputation for having a manager who had no problem telling you to go f**k yourself and call in the police if you acted an a*s. I never actually dropped the F word on people, but I It have more than one row with ignorant turds who thought that customer service staff were slaves. I called the police more than once on people being stupid. I actually had one guy arrested for vandalism because every time he came in he would trash our bathroom. There happened to be a cop who was a regular customer there, and gave him the option to either clean up or go to jail for vandalism. He said he wasn't cleaning a f*****g thing, so the cops said "OK you're going to f*****g jail."
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Lazy Panda (she/her/hers) 3 years ago
Good for you for being able to laugh at this idiot instead of letting her make you feel bad about yourself! So much healthier for you to cope with it with humor!
Tammy Wait 3 years ago
I drove bus and we had a man that stalked us, Parked on a route where he would swing his van door open trying to get us for hitting it. He was banned for a year. Then came back in a wheelchair, total scam, so he could use the American with disabilities act against us. While we were tying down his wheelchair he would harass and demean us and claim to be a victim and get other passengers on his side to harass us. Imagine driving a 40ft bus full of people in snow, ice, traffic while being berated? The stress was so bad I was in tears trying to drive!
Lena Flising 3 years ago
Unless it's the kindergarten staff, phoning you to tell you that your kid is sick (or something similar), then you can excuse yourself from the phone call long enough to speak politely to the cashier. Cashiers are people and deserve common decency.
#8
First time I got called a B#tch to my face and then my response...which proved my skin had thickened up. It was about seven years ago..Working in a Thrift Store...working as MOD that night. A lady came in..grabbed a load of items..rang her up..told her total. Our sale was 30% off your purchase..but she demanded more. Told her I couldn't...she the other girl always have her more and the she was a regular. Told her "Well. You mean the girl that was fired three months ago? Other then her there has been no other girl for about a year and half. Funny..I know my regulars..been here for nearly four years never seen you." She looked at me and said "Well.. aren't you one skinny little stuck up white b#tch..aren't you?" She left..all other customers were in shock (yes..was a time when customers were nice). I really don't know what came over me but I let out a "Woot. Break out the non alcoholic bubbly people. I just earned my "B#TCH BADGE" we are celebrating." Everyone laughed and finished the evening with a smile.
Final score:
115points
JP 4 years ago
I was doing business collections. Had a business that owed over $96K. I wasn't going to let it go like the collectors before me. After he realized I was going to call him every chance I got (with-in the law) he called me a "Real B****h!" I popped out "Thank You." Him: "It wasn't a compliment." Me: "You have no idea how much of a compliment it was." It took a while, but he paid every dime he owed.
Lazy Panda (she/her/hers) 3 years ago
I love when people are able to find the humor in these situations, but it's sad that you have to grow such thick skin to make it in any customer-facing position.
#9
Service manager at a credit union, customer is chewing one of my people a new one because he was overdrawn. Totally demoralizing her. I came over to intervene and he started in on me. I said sternly "Listen Richard". My name's not Richard. "Oh I'm sorry. D**k.'
Final score:
105points
RandomX123 4 years ago
Not really: "Listen Richard" *Jerk A-h*le does not deny that being his name* "Go change your name to D**k cause that's what you are"
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Vasana Phong 3 years ago
Nice one, my coworker told me when she’s mad at her husband Richard, she’ll call him that the whole day
#10
Another memorable moment. Tim Hortons, first day again, during the lunch rush. Two teen boys were being smart arses purposely asking for different chocolate doughnuts, and then changing which ones and both were talking at the same time, shouting, actually.
Boys at the same time, but not in unison, saying different words: "I'll get a double chocolate, chocolate dip, 2 double chocolates, chocolate glaze. NO. I SAID 2 CHOCOLATE DIPS, 3 CHOCOLATE GLAZE. NO. THAT'S NOT WHAT I SAID. 1 CHOCOLATE DIP. 2 CHOCOLATE GLAZE. NO CHOCOLATE DIP.
One of the boys: "ARE YOU EFFING STUPID, YOU DUMB B****?"
My co-worker and friend, who was very pregnant and on mood stabilizers, heard the commotion, came over and laid right into their entitled, rude butts. It was beautiful and they walked away without their treats.
Final score:
104points
Carol Emory 4 years ago
It's bad enough to have to deal with little turds like that...oh but to be a fly on the wall when your co-worker laid into them...priceless. I would have handed her a doughnut as a reward as they walked out the door.
Leigh C. (Submission author) 4 years ago
lol She was like "EXCUSE ME. SHE'S NEW AND I'M PREGNANT AND VERY HORMONAL. IF YOU'RE GOING TO ACT LIKE BRATS THEN GET OUT OF HERE AND DON'T BACK. YOU DON'T TREAT OUR EMPLOYEES LIKE THAT." Unfortunately we were in the mall next to a high school, so we got a lot of lil pricks.
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Chris berkley 3 years ago (edited)
I remember being a manager at dollar general, I had a customer call our employee over the store phone and berated her, made her cry..I only found out once I got out of the stock room...I knew who the woman was cranky old regular that honestly we were all sick of dealing with. I let employee go on a 15 to calm down get some water if she needs more time dont worry but she was ready to work after 15, then 20 minutes later I see the woman pull in, I calmly tell employee go in my office so you dont have to deal with them, but you want an extra treat leave the door cracked...as soon as that lady came in cussing and screaming I jumped down her throat telling her how dare she make a 17 year old cry when she is a grown lady, how sad her life must be to make someone cry because something didnt ring up 10% off and if she ever shows her face here again I'll call the cops for trespassing and harrassment They finally left almost in tears herself(DO NOT FEEL BAD AT ALL) and when I went to check on employee she was crying saying no one has ever stuck up for her like this MANAGERS STICK UP FOR YOUR EMPLOYEES, THEY ARE THE KEY TO YOUR BUSINESS, THEY DECIDE IF YOU SOAR OR FAIL.
#11
I work in retail. A customer went mental shouting and kicking off because we wouldn’t go into the shop fetch the slippers she wanted. She told us the customer service was absolutely disgusting as she’d made a special trip into the town. The reason we couldn’t?…The shop was on fire. Everyone was evacuated to a safe distance, smoke pluming out, two fire engines on scene and the street cordoned off (the heating system had malfunctioned) I have no words!
Final score:
101points
Cecilia Herrera 4 years ago
Too bad you didn't tell her that she was welcome to go get the slippers herself. How can someone be so oblivious?
Philly Bob Squires 4 years ago
I'd have been all like "you can feel free to go in and grab anything you like! Oh the (burning) house!"
SillyPandaBunny 3 years ago
I had a customer through a fit because we didn’t deliver his furniture on time. The reason? The delivery truck was on fire. Another demanded we deliver during a hurricane. Can’t make this sh_t up. People are crazy.
#12
Worked in the bakery of a major supermarket chain in the NW. It had snowed and been snowing and our normal 7 day a week deliveries had not come for 3 days. Running out of stuff like mad. Little Miss I don't have to work too much because my boyfriend pays for everything and Said boyfriend who works in the Tech field from home come in and she is asking about some of our specialty breads. As I explain about the lack of deliveries and we should be back in stock in a few days she keeps getting more and more bitchy. I finally smile my biggest smile, and say "Did you have to work today?" And she got really interested in the question about herself "No, I got to stay home" me: "WELL, I DIDN'T, BE NICER TO ME!" Boyfriend saw murder in my eyes and walked his girlfriend to the jewelry counter to distract her with something shiny.
Final score:
99points
Felix Grace 3 years ago
could be a Fred Myer's store. Ours in Washington sell whole a*s engagement rings
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David Alexander 3 years ago
Yeah, that sounds like a Freddy's, spent a good 8 years of my life working in them
#13
I work at car retailer which is still a very male dominated field. But I know my fair share about cars and I know what I'm doing.
I welcomed a customer who was looking for an SUV (my fav type of car to sell, I love SUVs), so I immediately started asking question about what he was looking for exactly. He looked at me weirded out and asked for another sales person. I tought maybe he knew someone who works with me and asked if he got a name for me but no! - he wanted someone male since "a young girl like me probably has no clue about cars" he added that "I could do what I'm supposed to do and bring him a coffee" I was furios and it's safe to say that this rude asshole never got a coffee.
Final score:
98points
Caro Caro 4 years ago
I wasn't even surprised that he wanted a bloke but the coffee thing got me all furious and and grrrrrr
Zophra 4 years ago
Flip experience. We were looking for a car and the male saleperson shakes my husband's hand - not mine. Starts talking to him about car features, when my husband stopped and told him the car was going to be "mine" and he should ask me (I love him.) He calls me "honey." Got awkward after that. But as we were leaving he shakes my husband's hand again and tries to hug me. Ugh. no. (weird avoidance dance moves ensue) How is this person continually interacting with the general public? I wrote a letter to the car company about treating women customers with the same respect and diginity as their male customers. We didn;t buy a car there.
Devil's Advocate 4 years ago
If he knew so much about cars, why did he need someone to ask questions to? Douchewaffle
Beth Dezarn 4 years ago
What a jerk. I was the only female engineer in an aviation facility once...customers walked in, assumed I was a secretary, and asked the customer support phone guy the questions I was supposed to answer. Pissed me off.
Notyomama 3 years ago
I was an assistant manager at a diesel truck shop. Part of my responsibilities included checking wheel seals, fluids, and tread depth on the tires. I walked up to the truck to start my duties and the driver screamed at me that NO FEMALE is allowed to touch his truck. I told him to get his s**t and get the hell out of my shop.
TheAnimalLady 2 years ago
GOOD FOR YOU!!! My ex-fiancés father came to visit us at the horse ranch we were running and they were hanging out in the repair shop when he got a call (pre-cell phone era) and I brought him the phone. Suddenly dad's gone & fiancé is just laughing & shaking his head. Turns out his father had "taken him to task" for ALLOWING me in where men work😧 He pointed out my ElCamino in the next bay and asked him how else I was going to work on my car... old dad went absolutely apoplectic!!! 😹🤣😹🤣😹
Load More Replies... #14
When I was 16 I worked at a pizza place. One time while serving a very large birthday party they had decided that they wanted more pizza and placed an order. I picked up the pizza and walked to their table. The table was so full there was no where to set the pizza and no one even bothered to help clear a spot for me. So I rested the pizza on top of a napkin dispenser with one hand and the other hand I started trying to make a spot to set the pizza down. While doing so the pizza started sliding off the tray and on to the table (burning my hand in the meantime). I was very apologetic and started cleaning it up. The grandfather of the group asked to speak to my manager and at first I thought he was kidding, but he wasn't. So I went and got my supervisor and stayed in the kitchen.
When my supervisor came back, she told me that I was to stay in the kitchen at least until that party left because apparently, the grandfather was very upset with me and told her that I was a mistake to be born! Old Geeeeeezer!!!
Final score:
94points
Trillian 4 years ago
At that point the supervisor should have told those people to pack up and leave. You need to stand up for your employees.
Diz 3 years ago
It was for a birthday party probably a kids, not an easy thing to ruin a child's birthday because Grandpa's an a*****e
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Dandelion Patch 4 years ago
How rude! And that's a super over-the-top comment about a teenager at a pizza place.
Alyssa Sweat 4 years ago
How are you supposed to expect more pizza when there isn't room for more? The least they could've done is thrown the empty pizza boxes away.
#15
I have an elderly customer who rings for me to read out her emails and the weather. (We are a small regional printer but I inherited this clerical job from a previous owner.) She gets cross if I don’t answer. Once I was on the toilet and heard the shop phone ring. Then my mobile - I refused to answer in the toilet! Then shop phone again, mobile again, my husband’s personal phone while he was at his other job, then landline, then I answered the mobile having flushed and washed my hands. So 7 calls. Meanwhile my husband was texting me to tell me she wanted me.
Unfortunately, in spite of about 12 lengthy calls to our Phone provider, they have not yet connected our landline in our new shop after moving. Cust is angry with us about this. As if we aren’t angry with the telco! However the mobile has always been the primary contact.
Another note: Cust will not allow me to call back. Her phone is off the hook.
Just last Friday she rang and I answered though I was home sick. She’d been doing the phoning repeatedly thing again so I explained to her that I couldn’t always answer, and that she needed to leave a message, or wait a bit then try again as I may be with another customer.
“Why can’t you ask the customer to wait and tell me what’s going on?”
“Because I serve customers in the order they arrive, and have voicemail for phone queries.”
“That’s not a good way to run a business.”
Fair enough, pick up and put the call on hold, but it’s a big shop and that would involve walking away from the customer. I tried to explain this to her - and that I occasionally use the toilet or have appointments or meetings - and she hung up on me.
Hopefully I have lost a customer.
Final score:
93points
Sandra Boyd 4 years ago
Funny how a lot of older people get to think they're entitled, just because they have lived longer than you.
Chich 3 years ago
Alzheimers and Dementia etc is a sad reality to many as they age. Enjoy a sharp mind while you can, the odds of keeping it are not good the older you get.
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Bonni Poch 3 years ago
You know, it's ok to fire a customer when they're like this. Ask her not to call anymore and if she persists, have her number blocked. Not the nicest thing, but she doesn't seem like she really deserves nice.
Sasy 4 years ago
Might be a good idea to contact some kind of volunteer group for the elderly to take this on and set a time for her each day, regardless of what you inherited from another owner, this is not something you need to keep doing, but you could organise someone else to help her with it.
Zophra 4 years ago
Wondering why she has your personal numbers? Or are these cell phone lines dedicated for your job?
Alice Teasdale (Submission author) 4 years ago
Small family business where my phone number is the business number. Was fine when we are smaller but we are growing fast so it is getting to the point where I need my own phone as customers think weekends, evenings and early mornings are fair game
Load More Replies... Beth Burgh 3 years ago
If she can dial a phone why can't she read her emails? Am I missing something here?
#16
I own a small furniture refinishing company. We post photos online and most are purchased electronically within a few hours of posting and then the buyer arranges for pick up or delivery. It's a very easy process. One evening a woman across town wanted to purchase a set of side tables. She wanted us to hold them for her until the next weekend. I advised that we couldn't hold unpurchased pieces but that we have the option to pay electronically now and pick up later.
She did not have any of the "regular" online payment methods (zelle, venmo, paypal etc) so I walked her through how to install one on her phone to pay. 30 minutes in she has a fit because there are processing fees. I offer to reduce the amount of the furniture by the fee amount (thus we pay the fee not her). She spends another 30 minutes asking ME all of the terms and conditions of the card processor's business. I repeatedly just keep sending her to their website to read their terms and conditions. Finally she tries to pay with her card and it is declined.
She then tells me our entire process is rediculous, I am rediculous and that she is exhausted and doesn't know what more to try. I write back to her and say I understand her exhaustion and ask if she would like me to try to walk her through it again in the morning. No answer.
The next day there is still no reply and the furniture sells to someone else.
The following day I get a notice that the original potential customer has paid us electronically. I immediately refund her money and write to her asking why she had made the payment without speaking to me or answering any of my messages first, informing her that the furniture had already sold some time ago and showing her that I had immediately returned her money.
She then went on a downward spiral. She told me that I was unprofessional, that I had no right to sell "her" furniture. That I should have known she was going to eventually pay for it and that I had robbed her.
She spent over 2 weeks messaging me language from lawyer sites claiming that I caused her damages and that because she felt we had a verbal agreement I now owed her brand new furniture for free. She left bad reviews on our website and other places.
Each time I responded cooly that I understood that she was frustrated but she never purchased the item, she never responded, she had no verbal contract and that while I was sorry she felt she had a bad experience, that there was nothing left for us to do.
2 weeks later she created a fake facebook account to message me about another almost identical piece of furniture asking to purchase it.
... um... pass.
Final score:
85points
Pumpkin Spice 4 years ago
Chloe from Miraculous vibes here. "Reeee-diculous, utterly ridiculous!"
#17
When I was still working I had a customer come into the shop to pick up the car I had just worked on. Normally the shop manager deals with the customers but this guy wanted to talk to the tech who did the work. At that time I had over 25 years in the automotive repair industry and I am a woman. When a woman wearing a mechanics outfit walked up to the shop managers side and asked what was up this guy lost it. He could not believe that woman was capable of working on cars much less be a Master Technician. He just refused to believe anything my manager said, anything I said and eventually anything the shop owner said. Just to get his arrogant loud mouth out of the shop I told the manager just let him go, I'd gladly eat the bill which was labor only just to have him gone, and that's what we did. He made such an ass out of himself that even his kid that was with him apologized to us all after his dad walked out of the shop.
Final score:
74points
Carol Emory 4 years ago
I once turned to a kid whose father was berating and harassing a poor Jack in the Box employee and said "Don't ever be like your father." Boy..the father turned his attention to me and started screaming at me...calling me a B****. Told me to shut my f***ing mouth because I'm not the manager. Little did he know I was a local and knew the manager really well. The managers booming voice calls out to the guy and said "She's not, but I am." Turned to the cashier "Give him his money back. He can go find something to eat somewhere else." Then the manager turned to the father and said "Once you have your money, you can leave and you are not allowed back here. If you come back, I'll call the police and have you arrested for trespassing." The guy started cussing as he walked out. "I can call the cops right now if you want," from the manager. Guy shut up until he got to his car.
TheAnimalLady 4 years ago
And the way they talk down to us, & ass.u.me we can't understand!?! Neighbor's BF mansplaining a problem with the "marbles" in her tires, I ask if he means that he needs to grease her wheel bearings...his mouth dropped like in a cartoon 😲. It was great 😹🤣😹🤣😹
HammerzToe (Submission author) 4 years ago
Actually he didn't get his car repaired at all. I had just done a diagnostic on, the usual on a computer car that has a drive-ability problem. I should have explained myself better when I said the ticket was all labor. And he wasn't upset with the diagnosis. He was upset that a woman, who can't possibly know a blessed thing about cars and how the run, had been the one to diagnose it. As if men have the market on #1 Brains and #2 automobile savvy!
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Seadog 3 years ago
In my AutoZone days, we had a girl mechanic (no more than 20) that we would've trusted more than any seasoned male mechanic that came in.
Dee Pierce 3 years ago
WOMAN mechanic. I'm sure she wasn't a 12-year-old "girl". Good grief.
Load More Replies... WilvanderHeijden 4 years ago
So an idiot sexist got rewarded for his misogyny. They could have shut the customer up by telling him that he had to pay the bill or else they keep the car. And when he finally had paid they should have banned him.
#18
I'll never forget the woman who wouldn't leave the bookstore on Easter. She screamed that I was a "b*tch" for diplomatically reminding her several times that we had been closed for a half hour and she was welcome to come back the next day. She threatened to get violent with me, waited in the parking lot til the cops came, then the next day she showed up in a wig and just stared at a wall for 2 hours. So bizarre!
Final score:
67points
ThatBiBookLover 3 years ago
*gasp* how dare you! Censor that… that… that ATROCIOUS WORD NOW! I am the highest level of offended! *clutches pearls dramatically*
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#19
Grocery store - lady wanted wanted to return a dozen eggs because they were expired. She purchased them a week or two before they expired, even had her receipt showing that, but was upset because now they were expired…
Final score:
65points
Lazy Panda (she/her/hers) 3 years ago
How dare you allow time to pass in a linear forward fashion. The gall.
Andrea Heenk (Submission author) 4 years ago
I didn't. But I think my manager did to keep the peace... enabling stupid I guess.
Load More Replies... Microwaved Robot 3 years ago
I purchased eggs that ended up being recalled. I just tossed them. Not worth the expense of Gas and the Effort to bother to return.
TheAnimalLady 2 years ago
Yep, been there, done that. Good for you, not being greedy & angry 👏🤠👍 These customers would probably want a full replacement AND gas money "for their trouble"🙄
Load More Replies... Java Addict 3 years ago
At my old job we had a lady who would buy meat, keep it in the freezer for months and then bring it back because she didn't want it anymore.
#20
Customer service, clothing shop that shall remain nameless. Customer tried to return open multipack of underwear claimng that "they are all broken". Non-refundable of course. Back and forth of "can't return opened underwear", "but they're broken!" ended in calling manager. Manager permitted return because spineless, okay whatever. Customer dropped package of undies on desk for return, one was clearly missing so ask about missing pair. "Oops, forgot. Hang on!" Customer proceeded to drop trou and remove the underwear they were currently wearing - the missing pair from the package - and drop them on the desk. Ew. I admittedly did not see the conclusion though, as I called the manager back over and went to the back. Way above my pay grade.
Tl;dr - Customer attempted to return underwear they were currently wearing.
Final score:
56points
WilvanderHeijden 4 years ago
Spineless managers should be forced to bear the consequences of their decisions.
TheAnimalLady 2 years ago
I've been in management and was sometimes forced to put up with doing this kind of thing just to keep my job. The "boss" isn't always in charge 🤷♀️
Load More Replies... ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
...is your manager their wardrobe manager or what. that's disgusting
#21
While doing security work at an event, I was posted at the exit only. Had a lady try to enter, so I informed her it was an exit only and directed her to the entrance. She attempted to push me to the side several times, when that didn't work she handed her very small infant to another woman and assaulted me. I defended myself with minimum force, never laying a hand on her or restraining her. What made me truly angry was the event organizer (who we warned their shitty set up wouldn't work), refused to evict her. I, the victim of assault, was moved to another area for my safety whilst the psycho roamed free. No I did not press charges (should have, live & learn), she was still there so I didn't want to deal with retaliation. Plus she hit like crap, not even a bruise-I've dealt with worse doing junior high security.
Final score:
56points
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
How is it 9/10 higher-ups refuse to stand up for the rules they make you enforce and need to put you down when all you're doing is the jobs they assign you to...
Potato 4 years ago
Because they want YOU to enforce them, so they don't have to
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Mike Loux 4 years ago
Next time, get in writing that security has the final say on who can be refused entry. And that they are allowed to defend themselves if attacked. What's the point of hiring security if you won't allow them to keep you secure?
Rider (Submission author) 4 years ago
Security isn't what it use to be, I miss being able to pick somebody up and carry them out to the curb. Now we're punching bags with a smile. Contract decisions are above my paygrade. We are allowed to refuse entry/evict for serious offenses, unfortunately the client has final say (very few exceptions when we can overrule the client). Local law allows self defense using minimum force necessary (I blocked multiple hits).
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Karina B 3 years ago
I experienced something similar, but verbally. I was working at a gas station, and it was vital that the cash register was counted and the PC shut down by 11.55 pm or the whole system shut down. I explained this to a lady in line at 11.52, and that I would need a couple of minutes to do this. She then starts to yell at me about how this was not her problem and that someone else could take her order while I closed down the system. Since everthing had to shut down, that was not an option. This was at the end of my first week as night manager and I was extremely tired at this point. I took her order, managed to close the system by the appointed time, and I still have noe I idea how i managed It. All this happened while I was full on crying. Uneven breaths, difficulty speaking around what almost acted like hiccups. Since it was so busy at the time I could not leave my coworker while this was happening. The man next in line saw all this and politely said they could wait a moment.
Jackie Porter 4 years ago
Whilst working in retail one of my colleagues had her butt felt up by a guy in a Black Friday queue. When my colleague complained to management about this they said 'Well he's going to be spending money' and refused to do anything about it.
McSydney 4 years ago
She should’ve slugged him, and file sexual harassment complaint
Load More Replies... Steve Wilson 4 years ago
Man or woman, if you lay hands on me in anger I will retaliate with full force.
#22
work for an answering service. I'm not sure what happened with my coworker beforehand but I was suddenly on the line with a very pissed off client who was berating me, telling me shae paid my paycheck, you know that sort of warm, fuzzy person. she demanded I tell her my name so she could get me fired and when I responded truthfully, "Jessica", she accused me of lieing and said I was "too old to be called Jessica."
I told her to tell my mother that.
Final score:
55points
Philly Bob Squires 4 years ago
Once you reach a certain age, your name becomes Emma or Gertrude etc.
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
So by her reasoning, After you reach a certain age your name changes?!.... Do you get advanced notice for the name change or is it automatically?. But seriously I think the dumb gene multiplied way too much e.e
#23
So, I’ll admit the customer wasn’t rude but she bothered me so much. Because she brought her dog. And it wasn’t just any dog. It was a tan chihuahua and it was SO obese that it was painful to watch. Dogs shouldn’t have to go through life waddling because their owners enjoy “pampering ” them. You can spoil your dogs with toys and attention but don’t overfeed them. Please. (This applies to all pets and humans actually.)
Final score:
54points
David carro 4 years ago
I do not need my wife to overfeedme. I do perfectly do that myself, thank you very much
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
On this note reminds me of a business class couple who had a very obese child with them. The kid was eating chocolate powder from a 1kg box of chocolate powder for drinks straight out of the box and they just let him.
TheAnimalLady 2 years ago
Technically true but any time we can bring awareness to this kind of abuse, we need to, no matter where it is. And it IS abuse bc we've trained them that "food=love, praise, reward" which makes it sort of "psychologically necessary" for them to accept it. People understand that it's wrong for us, animals take their cues from us. My pets have always had kibble available "just in case" but never became obese. (But I cook real food for them so they have better things to look forward to and maybe that makes a difference?)
Load More Replies... Java Addict 3 years ago
Have a customer like that. I want to cry every time I see that poor little dog.
Sea cucumber (They/them) 2 years ago
The occasional treat, sure, but definitely not regularly enough for it to get that big.
tara 3 years ago
Omg @ applies to humans too....Who the hell are you to judge how much anyone should weigh? Saying it's a health issue doesn't make body shaming okay! You are a jerk .
Autumn (Submission author) 3 years ago
I’m not trying to body shame. I’m saying that I’ve seen parents that let their kids sit around and eat whatever they want, never teaching them at all how to be healthy. If they don’t learn as kids they’ll mostly likely be obese as adults too. No child should be struggling to move around. Sorry if it sounds mean but obesity isn’t good. I won’t go up and shame anyone, that’s rude and I have no idea what’s going on in their life. I know that better than anyone. But there are way too many unhealthy children (and adults tbh) that have no other significant health issues.
Load More Replies... #24
First "real" job as a cashier at Kmart at 17yrs old in 1983. First time working the Service Desk, a woman wants to return an expensive box fan that's encrusted with dust and "dribbles". But it still has the pristine price sticker on it (it's "proof" for her). She didn't realize it's encoded with the date it was tagged...about 8yrs ago! As soon as I opened my mouth she started squawking and the manager came running over and gave her the refund. She told me to do anything customers want so they don't raise their voice and upset other customers. Then she revealed that woman was a regular who did this on a regular basis. (She sure had them trained.)
Final score:
51points
V Martinez 4 years ago
I hate when businesses let customers get away with this stuff. All they're doing is enforcing and enabling their idiotic behavior. They don't stand up to them. Most businesses are big enough to withstand a few negative reviews and even reply as to what really happened. Stop coddling these asshats, back up your employees, and banish these jerk customers!
TheAnimalLady (Submission author) 4 years ago
This stupidity was rampant throughout their entire business system. They also tried to make me be a "witness" against a single mother who allegedly stole food for her children. They were irked that I told the officer that I hadn't seen anything. And before we could take our "paid vacation" at 1 year they made us give them 1 months notice so they could cut our hours down to almost nothing because they figured our "pay" for the "vacation" by averaging the last 4 week's paychecks to get the amount$ (Final Straw!!! I didn't return). Once they even"perp marched" me out of the store because they'd asked me to come in to cover a sick cashier and accidentally almost had me there for a 40 hour work week which meant they'd have had to give me benefits.
Load More Replies... Blakkur Sverrir 4 years ago
Lol, people are wondering why customers are so entitled while at the same time rewarding such behavoir....
Argie Smith 4 years ago
I was once at a KMart when a woman, who had clearly shat herself, was trying to convince the customer service person to give her free "replacement" pants. The CS rep refused and the woman started screaming "MFs" over and over again. Security was called and she showed herself out of the store before they arrived, screaming the whole time!
TheAnimalLady (Submission author) 4 years ago
Definitely a different Kmart, ours would've dressed her head-to-toe just to quiet her.
Load More Replies... Vinita Talaulikar 3 years ago
Some are encouraged and they continue their wrong behavior, should have nipped it in bud.
Ken Schroeder 3 years ago
I worked at a now-defunct Bergner's (and this is one of the reasons they're defunct) in housewares. A guy comes in to return a Farberware pan and it is charred to hell. Very little metal could be seen through all the crusty black crud on it. I just looked at him and said "You gotta be kidding." Lead floor yells at me "Just go in the back and get a new one. NOW!" No receipt, no box, there's no way we can resell or return it. She tells me later he does this every eight weeks or so. Morons.
Devil's Advocate 4 years ago
Especially in 1983, before Facebook and Twitter put loonies like this on a pedestal, she should have had the cops called on her!
TheAnimalLady (Submission author) 4 years ago
Right, nowadays she'd probably be labeled a "Karen".
Load More Replies... Zophra 4 years ago
Ah, Kmart, bringing back memories. We are close to the same age. I worked at Rickles (home improvement). Do you remember this store? Had customers do the same thing. :(
TheAnimalLady (Submission author) 4 years ago
Yes, I try to convince myself that its because they're sort of desperate & have no other choice. But when you're working somewhere for the same reason it's a bit difficult.
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Anne Kilpatrick 3 years ago
I worked at Kmart at 16 in 1965. The first thing they told me is that the customer is always right. It makes no sense.
TheAnimalLady (Submission author) 3 years ago
Exactly! Look at how they're acting now... throwing coffee & food at cashiers if the slightest thing isn't perfectly made and literally attacking them if THEY think it's not getting to them fast enough?!? People are being KILLED over this shïte!?! Doordash delivered to wrong door got a person MURDERED!!!
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Syd 3 years ago
I've told this story before but if you haven't read it: My mother used to work in Loss Prevention (LP) at a huge long-standing but now barely surviving mall department store back in the 80s. Return windows were substantially longer back then and they had this one "customer" who made sure to use it. When the seasonal clothes were starting to be put out, the "customer" would buy a whole lot of outfits and pieces, come the next season and return it all, absolutely washed and worn but with a receipt, and then "buy" the next season's clothes with the return money. Only to repeat the cycle the next season (seasons being Summer and Winter honestly). He kept doing this and was well known to LP for it and fought with management so hard to stop allowing it, but they claimed he was a repeat customer and management didn't want to upset him. My mom will still scream he spent the same damn $100-$200 for at least 2 years. He kept doing it until she left.
Syd 3 years ago (edited)
Another "PLEASE RESPECT THE RETURN WINDOW" story, when I was a cashier at another huge long-standing but now barely surviving department store (the one who used to have a catelog), we had people that would buy lawn-mowers in June and would return them in September used af. Like they never cleaned the mowers before returning. This happened multiple times over the summer and the following that the store finally after like 27 dirty mowers returned in un-resellable conditions (caked in grass clippings, mud, and oil) allowed us to reject the returns if clearly used. That was the summer I had to quit. Ppl were so nasty, mean, and rude about not being able to scam a store I was losing hope in humanity. Yes we had to call the cops twice.
Load More Replies... #25
Used to work in an "open kitchen," where there were no doors between the kitchen and the front of house (where the customers were seated). A few of my favorites from when customers would come to ask me questions personally:
1) How vegan is your lettuce?
2) I know I told my server I have a deadly dairy allergy, I just don't understand why you won't give me a side of the buttermilk ranch.
3) (my personal favorite) I refuse to eat honey at all. It's not a dietary thing, it just lends to the subjugation of the bees.
Final score:
50points
PixxelDust 4 years ago
ah yes, because it's definitely not natural behaviour for bees to make honey.
LifeChef (Submission author) 4 years ago
Ooh, also the health inspector, who came in at 7:00 on a Friday, and temped a burger ON THE GRILL and docked us points because "it's not up to temp." No s**t Sherlock, it's cooking.
#26
Having been a manager of a couple retail stores I have way too many stories, but I'll share the two that I find the most infuriating.
First one involved a mother who came in with her 4 or 5 year old son. One of the associates was helping her with a pair of shoes when her son proceeded to start peeimg himself. Pee was literally running down his leg and spreading across the floor. Without moving she just smiled and said, "oh, it's okay honey. These nice people will clean it up." She then proceeds purchase the shoes and leave as if absolutely nothing happened. I understand not wanting to embarrass or traumatize your kid by scolding them in public, but you can't act like that is normal or okay behavior! At least clean it up yourself!
The second one (in the same store) also involved a mother and her kid - a little girl probably around the age of 11 or 12. I was helping the mother put on her shoes, as her daughter stood there starring at me. She wouldn't stop, and it even became kinda awkward. I just looked up at her at gave her a smile and was like, "how you doing? It's nice of you to give your mom company while she shops." It was at this moment that this girl gives the smuggiest little grin and goes, "what's wrong with your eyes?". I have never wanted to bitch slap a child so hard in my life. Her mother didn't seam the slightest bit bothered. I'm chinese by the way.
Final score:
47points
PixxelDust 4 years ago
that's not her fault. her parents probably raised her that way. racism is not there by nature. but I must say someone was definitely in the wrong here, and it's not you.
Jenny 3 years ago
At 12? I don’t know about anyone else, but I knew not to say racist c**p like that long before my 12th birthday. The kid’s parents may be at fault as well but at that age she damn well knew better.
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TheAquarius1978 3 years ago
Lmao, sorry dude, but you just reminded me of a client i had a looong time a go, i worked in a hardware store, and live on a small island in the middle of the atlantic só its not usual to see extremely flamboiant gay men só there i was with my 2 coworkers when this dude comes down the stairs in transparent white pants an Open shirt tied at the waist and a massive white hat, só my coworkers Run to the back Office because they diddent want to help him and i continued where i was, and the guy saw it, dude comes towards me and says " Oh i saw a few very handsome men a moment ago, now there is only you.... " Dude i laughed my a*s off, he was calling me ugly and it was hilarious, funnyest client i ever had lol, kind of a Portuguese Eddy Izard Lol
cadena kuhn 3 years ago
I don't have teeth I had yet to get dentures and a little girl came in and asked if my teeth fell out because I was bad. As her parents had told her that's what happens to bad girls. She was with her older sister who was absolutely mortified
Randy Klefbeck 3 years ago
Can't tell you how many peed on chairs I saw that were left in a major upscale retail store hallway, next to kid's shoe dept.
Beth Burgh 3 years ago
My mouth hung open at the second story, if that little girl had been mine she would've got a serious talking to! That is not ok!
KING ILLEGAL FOREST 3 years ago
I was promoted to a manager position about 3 months before I found a much better job not in retail. Being able to put nasty entitled f*cks in their place was my favourite thing about my promotion. And the other employees knew they could hand off a horrible customer to me without question. I had some fun those last few months at Express. >:)
R De Backer 3 years ago
The boy probably had asked to go to the bathroom earlier and ‘Mom’ likely ignored her child’s need to go to the bathroom because her shopping is priority over the well-being of the kid. I feel bad for children of selfish parents.
Huddo's sister 3 years ago
? Not a symptom of Tourette's I'm familiar with. It was a clearly purposeful remark. Unless you mean the smirk, but given the timing I doubt that was unintentional either.
Load More Replies... #27
This just happened today. We get emails in the CS dept regarding issues, and I called the broker to advise how to correct it. He started to yell at me and tell me its our error and we need to fix it. Even after advising him we processed based off what we received he still screamed at me. No resolution I gave him satisfied him. Today I realized after 15 years of doing CS and working in a dept that gets little to know respect (at most companies) its time for a new line of work. And i am not a delicate flower but I transferred the call to a supervisor in tears because he was just very cruel and demeaning and it is very sad that people can just make a call and be so mean and the person on the other line just has to take it because their job requires them too.
Final score:
45points
JE Cummings 3 years ago
I used to work licensing laboratories for the state of FL, and we used to get some horrible people wanting to start labs. One fellow called up drunk and demanded to speak to a man because women "Aren't capable of higher thought." I put up with his BS until he called me a b***h. At that point I told him that no amount of money required me to put up with that s**t and I hung up on him. I found out later he'd done that s**t to everyone in the unit because he wouldn't believe only women worked in the unit. Our boss, normally a b***h herself, banned him from ever calling us back. His reason for wanting a lab? So he could prescribe himself oxy.
Mike Loux 4 years ago
I would have hung up, and if they called to complain (or if management complained), I would say that I tried to transfer them, but I was so distressed by their verbal abuse that I accidentally hit the wrong button. Sorry, so sorry!
FABULOUS1 (Submission author) 4 years ago
I wish, our mgmt is just as bad as the callers and I would of been fired on the spot. Prefer to find something better before I leave this one.
Load More Replies... Microwaved Robot 3 years ago
I thank 'the gods' that the last jobs I worked, did not allow Customers to speak to us rudely or swear at us. We were told to say "I am sorry, does not allow us to continue conversations when you are being rude or have sworn upon us. I am informing you that I will be hanging up now." And we hang up the telephone.
#28
I do phone surveys. On my first day I got this very, stereotypical hillbilly, Cletus-sounding dude curtly decline the survey and refused to offer anyone else in the household to participate without asking anyone. I think he even said there was no one else in the household. He was a bit rude about it than necessary. Then he "hung up"...
But he didn't actually hang up the phone.
Wife: Who was that on the phone?"
"Cletus - "Just some survey about yadda yadda yadda. Told 'em to shove it wer' the sun don't shine."
Wife: "You thick-headed moron. Maybe I wanted to do the survey. You big putz jerk."
To this day I always ponder if there are people who are interested but don't get the chance because of people like this.
But forever in my memory because of the way they spoke and how it went all down at the end was like something out of The Simpsons.
Final score:
42points
Monique Miller 3 years ago
I don’t even say a word and hung up immediately if anyone calls for any survey.
JE Cummings 3 years ago
It's possible to decline without being mannerless.
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Chick Chili 4 years ago
You do phone surveys? And someone refusing hurts your little 'ol feelings? This is a joke, right?
BadCat 3 years ago
I think you're referring to the picture BP decided to add and it's out of context. There's no indication OP is upset at all.
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Aline Cahill 3 years ago
I just say sorry I'm not interested and hung up, otherwise they keep trying to change your mind and ask questions...I just don't have the time, really sorry
Seonag Udell 3 years ago
I hate these kind of phone calls, everybody in my house knows to simply say " sorry not interested " and hang up, really no one is interested in this c**p, think O.P. Was in a one off situation here.
LinkTheHylian 3 years ago
"Hey, you know what? I can call my ma from up here. Hey ma! Get off the dang roof!"
Microwaved Robot 3 years ago
I did Market Research and loved it! Worked my way up to Assistant Manager through getting responses. I really feel that through telephone or online surveys that our opinion really does matter. I loved that job, but do understand the OP's comment.
BadCat 3 years ago
Do you mean they took your number and used it as their number? That's the only way someone can "steal" your phone number.
Load More Replies... #29
I was working in a mini-market in the 90's. It's a mini-market so not everything items have a price tag.
He bought a Snikers bar. I said 10kr (let's say its $2).
1 hour later he came back furious.
He: IT SAYS 9kr IN THE SHELF!
Me: Ok sorry, I give you 1kr back.
He: DO YOU F*****G KOW HOW MUCH 1KR IS? #¤#"%
Never seen an adult get furious for 1kr.
For a second I thought he was going to kill me for the 1kr.
Final score:
40points
HammerzToe 4 years ago
People who want to kill the messenger should have to walk in the messengers shoes so they know what it feels like....
Zophra 4 years ago
I'll was so pissed off at being transferred on the phone 3 times, on hold forever, for a mistake on the companies side and I could feel the snarkiness just oozing out of me. And then I had a moment of maturity and said to the customer service person "I know this is not your fault. I am just angry and don't know where to put it. I am sorry for being rude." She actually thanked me, almost in tears. Lesson learned for me.
Load More Replies... Seadog 3 years ago
Reminds me of someone who bought a NASCAR collectible from my son and Paypaled me the money. I didn't catch it at first and called my son to ask if he sold his entire collection because the guy paid me something like $247000. Then I noticed he accidentally selected KR. We all had a good laugh.
#30
A well-known right wing radio talk show host here in the US had his mortgage with the bank I worked for. He made his payments in the branch offices on the very last day before he incurred late charges. Unfortunately, we ended up having a technical glitch in our systems & his payments had to be sent from the branch to corporate to be posted, which took a day or two. Our systems generated & sent late notices, but the payments were always posted effective the date he'd paid in the branch, so there wasn't ever a late charge. He called me one day, screaming about the notices. I explained that I couldn't prevent them from generating unless he paid a few days earlier in the branch, but that he could disregard them because his payments were posted as paid on time. That was NOT good enough. I went to lunch & when I came back my coworkers were absolutely staring at me. It turned out that he'd gone on an extended rant about the whole thing on his radio show & people had heard it. A little while later, I was called on the carpet because the bastard had called my VP & demanded I be fired. She didn't fire me, but from then on that asshat was handled with absolute kid gloves. I will NEVER forget it.
Final score:
38points
V Martinez 4 years ago
So baby this guy and keep enabling him. Let him go be a customer somewhere else. ( I know, they won't, they're too greedy.)
David carro 4 years ago
Is having a morgage, bank and him are married for several years. Is not that easy to let go.
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SlothyK8 (Submission author) 4 years ago
For those guessing, the bank is defunct (as a result of the banking merger frenzy in the 90's) and it was't Rush Limbaugh. The radio personality in question isn't as popular now as he used to be, but he is absolutely still around.
Richard Reese 3 years ago
Can you imagine how many times this guy has called people snowflakes. Here he is crying over an automated message. Aww, did the mean computer hurt your feelings..snowflake?
Hagen Radcliffe 3 years ago
I must say that I’m shocked- SHOCKED! To hear that a right-winger was rude & unreasonable Also cheap and weird. Shocked!
Vinita Talaulikar 3 years ago
This kid glove treatment given encourages them to be more nasty...
#31
I once worked for a major telecommunications company (not a cell phone company, but a landline company). A customer called who was completely irate… He was not going to pay us for electricity anymore! He already had an electric company that he paid! I was thoroughly confused. We were his telephone company. I thought perhaps he had one of those cordless phones that plugged into an outlet. Maybe that’s why he thought he was paying us for electricity? After listening to him rant and rave for a while, I finally was able to break in the conversation with a question. “Sir, we’re your telephone company. Why do you think you’re paying us for electricity?” He responded, almost defiantly, “It says right here on my bill: Current Charges! I already pay my electric company for electrical current!” Oh. My. Goodness. Gracious. “Sir, ‘Current’ as in NOW. ‘Current Charges’ as in charges due CURRENTLY. But we aren’t charging you for electric currents. We definitely aren’t charging you for electricity.” Dead silence. Finally, he spoke, “I see. Well, you better not be! Because I have an electric company and I already pay them! And I’m not going to pay double for electricity!”
Final score:
18points
LinkTheHylian 3 years ago
That's the kind of stupidity I work with on a daily basis. But enough about my colleagues...
smugdruggler 3 years ago
I wonder sometimes how these people manage to live a normal life when they're too dumb to understand something so simple. Then I get really irritated by the "you better not" . They just have to have the last word even when they realise they're in the wrong.
#32
Lady tried to return a pair of expensive snakeskin shoes because someone had vomited on them in a nightclub. She got angry & couldn’t understand why, while incredibly unfortunate, that is a “you (the customer) problem, not an us (the store) problem”. While explaining the actual legal reasons for a refund, the customer changed tact and decided the shoes were now ‘faulty’. I asked how, and she pointed at a section of the shoes where the scales were clearly damaged. Her reasoning was because they clearly could not stand up to a ‘simple cleaning process’. A few follow up questions determined that her idea of a ‘simple cleaning process’ for a pair of super delicate snakeskin pumps was vigorous scrubbing with a METAL kitchen scourer. When we pointed out that ‘how to clean’ warnings existed on both the shoebox and inside each shoe, she threw the box of vomit shoes at myself and my coworker and stormed out.
Final score:
16points
#33
I worked as a cashier back in '05, I was living in a state that sold liquor in the grocery store, & on Sundays (on Sunday alcohol couldn't me sold before noon, the system was set up so you couldn't scan it during those hours.) Anyway 8:30am Easter Sunday a little old woman came in and was trying to purchase a bottle of wine. I explained that it couldn't be sold at that hour she got so mad at me and screamed "you've ruined Easter for my family."
Final score:
16points
PixxelDust 4 years ago
because easter definitely depends on wine and not anything else at all...
MelFunction 4 years ago
I don't know. I love my family, but I definitely need some wine in me, if I'm going to spend the whole day with them. Maybe her family is like mine :D
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#34
I didn't even work therse and a rude customer yelled at me. She thought I was loss prevention. The lady was scamming the store into returning bathing suits that were obviously worn all summer, were faded, and had l lots of little snags in them. Rude lady argued with the cashier and returning it and then cashier wasn't going to because it was obviously used. I was sitting in the "husband chair" nearby, waiting for someone. The cashier left to get a manger and rude lady started yelling at me. Why did they send security over to watch her? As much as I wanted to tell her off for yelling at a random stranger that doesn't work there and for teaching her daughter how to scam stores, I couldn't. The manager that was coming was my then girlfriend (now ex-wife). So anything I did could potentially blow back on her. That was over 25 years ago and I still get po'd about it when I think of it.
Final score:
16points
Devil's Advocate 4 years ago
I'd have said something anyway, how would they know who you were, and if she was manager it wouldn't have mattered anyway, surely??
Samuel Neff (Submission author) 4 years ago
I knew all the managers and most higher level employees. They would have recognized me.
Load More Replies... #35
I was working at a restaurant with a motel. Well the motel burned down completely to the ground. A month or so later a woman comes in the the restaurant and ask for a room at the motel. I told her the motel, which ran in a u-shape behind the restaurant, had burned down. She called me a lying a$$ b***h and demanded to see the manager or owner. Neither were available at the time. I told her she could walk out and clearly see that the motel was completely gone, nothing left except the concrete floor it was built on. She wasn't having it. She went around telling customers I refused her a room. They were all looking at her like she was insane. Some even told her of the fire and that it had been televised. She still didnt listen. Owner comes in and I explain the situation. He tell her if she has a tent, she could pitch it on the concrete slab where ever she wanted too and the fee would be $50. She left pissed still saying we were refusing her a room.
Final score:
16points
Seadog 3 years ago
Reminds me of a post I read where someone booked a 4th floor room but went to the wrong hotel. Desk clerk told them they only have 3 floors and that they were at the wrong hotel. Guest wouldn't listen so clerk took them to the 4th floor (roof) and told them to have a nice stay.
#36
22 year veteran bartender here. Graduated from Syracuse University, but make more money and have more fun behind the bar. Quick note- in NYS, a parent can legally give thier underage child alcohol on thier own property, however they are unable to give consent for them to drink at a bar/restaurant. So, I'm working a happy hour shift and a family walks in. Mom and dad order, then tell me that, "Their son will take a Blue Moon". I asked for sons ID and the parents said, "How dare you. WE ordered the beer, not him!" I took this as a teachable moment and very patiently let them know the law in NY AND that the bars policy was that he had to be 21 or older to even be in the bar, let alone drinking. So I asked for the ID again, knowing full well he was under 21. The parents proceeded to verbally abuse me worse than I have ever been in my entire life. Telling me I was, "nothing but a dumb bar maid", that I was "probably a high school dropout" and will "never amount to nothing". How dare I "pretend to know more about their child than they do!" They asked for the manager (Me) and really became irate at that moment and called the police. I never got an apology (nor did I expect one), and I'll never forget their faces when the office marched them out of the bar. Yes, I gave a snarky little wave.
Final score:
16points
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
Irresponsible shameless parents teach their kids the worst habit(bad ones)....
Seadog 3 years ago
People don't know it but many states have that same dinking law. As for having a minor in the bar, I think most states consider 2-21 a no go for bars and liquor stores. Our local Applebee's doesn't allow anyone under 21 on Friday and Saturday evenings unless accompanied by an adult. Seems they've forgotten they're a restaurant. But then again, this particular Applebee's is so lousy, I'm sure the bar is the only thing keeping it afloat.
#37
Working in IT. I got called to a desk because the orange on the monitor from their pc didn't match the orange on their laptop. Told them that hue and saturation could vary from device to device. They wanted me to adjust the monitor to match their laptop. Told them that that's not going to happen. They told me I was going to get fired. I took it to management. She got fired. I showed her the way out and laughed when I deleted her account.
Final score:
15points
WilvanderHeijden (Submission author) 4 years ago
Yes, because A. It's not my responsibility and B. It's complete madness because every monitor will have a deviation from the standard. Some people have more urgent things to do than calibrating monitors for totally insane reasons. Sorry, I live in the Netherlands where bullshitting isn't the norm and idiot demands aren't rewarded.
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#38
Not me but my moms friend works at the return place at costco and some karen came in and apparently bought a rotisserie chicken and returned the bones the next day and said it was disgusting
Final score:
14points
im.bored.person (Submission author) 4 years ago
And she also started to call my moms friend a b*tch and lazy
PixxelDust 4 years ago
so.... she ate- she ate the whole chicken- and then said it was bad... lmao i hope she steps on a lego
smugdruggler 3 years ago
Just...what?! She really expected a refund? Then again, reading some of these stories it seems like if you shout loud enough you can get whatever you want.
Seadog 3 years ago
That's because some managers and even some companies havn't learned the customer is NOT always right. Stop rewarding these shysters and they will in time learn to be a good customer or else.
Load More Replies... #39
Some years ago, we had to inform a customer that his shipment was delayed.... he was calm, not upset at all. He told us that this shipment was very very important and he wanted the name of the staff member who was in charge.... " I need your name because I will come to your branch if you don't solve the problem now. If you don't find a solution, I will shoot you and I want to be sure to kill the right person." That was in Germany, not in Texas....
Final score:
14points
Eglė Bukauskaitė 3 years ago
Well to be fair, just in 2021 alone, one diamond retailer lost several batches in transit.... With a "safe" courier. His reaction can be very much understandable
Suezn 3 years ago
Nope. Never understandable to threaten to shoot someone.
Load More Replies... #40
This customer wasn’t trying to be rude, just really didn’t read the room. I worked in the chilled/fresh meat section in a huge grocery store and we had a floor worker who was deaf. He could kinda mumble some words like hello and thanks but most of his communication was non-verbal. He could lipread and had aids in his ears so could pretty much get by with simple customer requests, but if the customer spoke to fast or it required verbal explanation he’d come and tap is on the shoulder and we’d tag him out. At the time (mid 2000s) our town in UK had a huge influx of polish and Portuguese move in. You can see where this is going. This one day our deaf worker taps my shoulder and on autopilot I give him a thumbs up and ask “how can I help you?” To this woman. The woman kinda chuckles and says “I bet he’s one of those foreigners and doesn’t understand” I cringed massively, and couldn’t help myself. “No madam, he’s English actually. He couldn’t understand you because he’s deaf. That’s why he brought you to me” The woman cringed so bad. I smiled and said no harm done, she didn’t intend to offend anyone and it gave me a laugh. But she DID make a foreigner joke at a disabled person. That’s a real two for one cringe.
Final score:
14points
TheEndIsNigh🇨🇦&🇬🇧 in🇺🇲 3 years ago
I'm not sure I understand how disparaging someone who you believe to be foreign is ok if that person actually turns out to be deaf. I'm honestly asking for clarity in case I misinterpreted the post.
B 🇺🇦🇨🇦 3 years ago
It’s not okay, that’s why the last line is “that’s a real two for one cringe.”
Load More Replies... #41
I once worked in a call center for a company that sells jewelry on television * cough * and dealing with sucky customers is part of the job, and one day I met their queen. This miserable piece of work was trouble from the start. She ordered a pendant and b****ed that she had wasted two hours of her precious f***ing time watching the show and that the hostess never showed it (wrong). That's when I glanced down and noticed a note on her account about how she's rude, nasty and loves to complain about the show hosts. She maintained that stellar reputation by being rude, nasty and difficult through the entire call, complaining about everything under the sun, and b****ing at me when I had the audacity to offer extra things like insurance or other items she might be interested in (which was part of my job). She b****ed and b****ed and b****ed some more, whining that she never understand any of the agents when they talk (she had a thick, indecipherable European accent and was sometimes hard to understand herself) until I was finally able to end that d@mn call. Knowing I wasn't first victim of this psycho hose beast, I took a look at other notes on her account and this is what I found: * She made derogatory remarks about the looks of the show hostesses, has said they don't have the talent or the knowledge to host the show, and they only have their jobs because they must have relatives who work for the company. * She won't place orders with male call agents and will hang up on them. * B****ed at other agents that they can't do their jobs and why are they working there if they can't do their jobs. * Yelled at an agent and demanded to speak to someone "smarter". * Would yell at agents who have the unmitigated gall to call the item(s) she is ordering "pretty", "lovely" or "beautiful". She is European, you see, and she will decide if the item is pretty or beautiful. * Has complained that the company doesn't celebrate other countries holidays. * B****ed that different orders were sent in the same package and b****ed some more that the order should have shipped on Monday instead of Tuesday (call center agents have no control over this) * Gave an agent the wrong item number, then found out the item she actually wanted was sold out. Naturally, she blamed the agent for it and told her that she needed to work on her speed and didn't need to work for the company if she can't do her job right. * Complained that the show wasn't matching what her TV Guide said it was going to be, and it was our responsibility to clear that up with them. * Yelled at an agent who couldn't understand her because of her accent, saying the agent didn't understand her own language. * Wanted an agent to call the "ugly man" (presumably a male show host) to ask him when he will be showing amethyst again. * Accused everyone at the company of being drunk. * Our jewelry is for "blind, old women". * Complained that the more expensive lines of jewelry are overpriced. * The company goes against "international rules" of measuring necklaces from clasp to clasp. * Our jewelry is cheap and fake and Americans are dumb for buying it. * Expected the agents to know the hardness scale of every single gem being sold off the top their heads. * Cancelled or returned 99% of the items she ordered. She kept maybe a dozen items from the 500+ orders she placed * This piece of work has ordered our cheap, fake jewelry since 2006. But this does have a happy ending. The powers that be (finally) decided this maniac was more trouble than she was worth and cancelled her account in early 2019. As part of this process she was sent a copy of her entire account history. Guess what, the notations were part of that account history. So she got to see exactly what we thought of her. I hope she choked on it.
Final score:
12points
ShadowShini Ƹ̵̡Ӝ̵̨̄Ʒ 4 years ago
Wow.....This person needs a life, one that doesn't include annoying people doing their job preferably.
#42
I work as a deckhand for a whale watching company, and have seen it all. I’ve had to help a woman to the bathroom in heavy swells and once inside she gripped me and wouldn’t let go, told me she was a germaphobe and wouldn’t sit on the toilet so she grabbed me and tried to squat and pee, and ended up peeing on my shoes. She didn’t even tip me. Also had to manually clean poop of a guy who didn’t tip me and then tried to HUG ME. Been told by multiple old men that 20 years ago I would be married to a fisherman with three kids instead of working on boats. Been intentionally grabbed on my breasts for “support” walking across the boat. You name any uncomfortable situation, it’s happened. Jokes on all of them, I’m about to be a captain. Thank god the industry is changing to more women and this kind of harassment is on its way out the door.
Final score:
12points
Detroit Citizen 3 years ago
I dont care if youre female, male, or a chipmunk. If you know more than i do, i deffer to you. Im not saying i know less than a chipmunk, but if asked what does a chipmunk do, yep im gonna go find a chimpmunk. Sexism only shows how little the person (the sexiest one) knows
smugdruggler 3 years ago
The sexiest one? Hope that's a Freudian slap. Or auto-incorrect. Otherwise it just comes across as a bit... wrong.
Load More Replies... #43
I listened to this call during quality sessions. It was a long conversation and the customer is frustrated. The agent asked, "What's the problem Sir?" Customer answered, "You're my problem." It went downhill from there.
Final score:
10points
#44
I worked at a UK supermarket when I was younger, and I’ll never forget Turkey woman. It was 23rd December. This is the key detail in this story. I’m working the raw/fresh meat section and lady approaches me and asks “where are your whole turkeys?” To which I explained that we’d sold out of our allocation. We’d sold hundreds in the two weeks leading up to Christmas being the towns biggest superstore. She then goes crazy at me talking about how stupid it is that we ran out, Ive ruined her Christmas etc and finishes on the immortal line “NO ONE BUYS THEIR TURKEY THAT FAR IN ADVANCE”. To which I couldn’t help reply “Well hundreds of people round here OBVIOUSLY do, because we’ve run out” She complained at the customer service desk. My manager said he wouldn’t write me up because I was right and she was rude but warned me not to get into the habit of back talking customers.
Final score:
10points
Jackie Porter 4 years ago
I too have worked in a supermarket in the UK over Xmas. I worked on home shopping. The amount of people who ordered a Turkey on the last delivery day before we closed for Xmas was just astounding. We'd been sold out for 3 days and management weren't ordering any more. We kept substituting chickens until they ran out then we had nothing to send them. I don't understand why people leave the biggest part of the Xmas day dinner until the very last minute.
Neb 4 years ago
Luckily I am from Europe country where they do not care that much about the turkeys... and it is totally not a traditional meal. Couple times we got turkey as a gift, we had to cut it in half in order to fit into the oven (and when we got it frozen, we used a saw). We never buy one and I don't know many people that buy it.
Load More Replies... #45
I work at a grocery store, and we have 4 or 5 o this store in my city. I was cashiering one day, and a man came through my line yelling about how h'd never shop at that store again because the milk prices were 2 cents more than what they were at his normal store. He asked to talk to a manager and at that point, the head of the store came over to talk to him, as he was causing a major scene. I haven't seen him in the store since, but i still think about it a lot.
Final score:
9points
#46
I was working at a McDonald's as a young manager during the introduction to Beany Babies in the late 90's. We had one customer throw his Beany Baby in the face of the counter worker who took his order because it was not the one he wanted. I immediately told him to leave or I would have to call the cops. Thankfully he left with no Beany Baby because he threw his just like a baby.
Final score:
9points
#47
Worked as a restaurant hostess in college. The staff was all asian. This (white) man and son had finished their meal and as he was walking out turned to me and started ranting about how it was the worst thing he's ever had and how it wasn't authentic (it was, by the way). He then points at his son's shirt, and asks "CAN YOU READ WHAT IT SAYS? 'Stay in school'. I hope you're going to school because you won't have a future here". And stormed off.
Final score:
8points
Seadog 3 years ago
The problem is so many foreign food restaurants are so Americanized that when someone gets authentic food, they don't think it's the real thing. For example when my wife fixes fried rice, it is nothing like what they serve in restaurants. She's Japanese and her fried rice knocks the socks off anything they serve in the restaurants around here including the ones that are supposedly authentic.
#48
I worked retail for a large clothing brand in the Chicago suburbs my junior year of college. On Saturday afternoon, I tried to clean up all the hangers and clothes that had fallen on the floor for the clearance rack area. As I was on my hands and knees reaching for a hanger, a woman literally stepped over my back so she could continue to flip through the clothes on the rack above. She didn't say a single word. I literally sat on my heels for a moment just dumbfounded and stared in disbelief. She didn't even look at me after I sat up.
Final score:
8points
A Thousand Years Wide 3 years ago (edited)
This reminds me of the bread lady from the people of Walmart post. Used two loaves of bread as knee pads when looking at bread on the bottom shelf.
#49
In my 3rd month in the job, this customer came in just before closing and started yelling at me so loud that I started crying. Thankfully, my colleague supported me and the customer left and never came back!
Final score:
6points
Seadog 3 years ago
Only time I remember a coworker crying was one whose husband called her at work and was yelling at her for working. I wanted so bad to beat the s**t out of that lazy bum. I did take the phone from her and tell him to never call the store again. He somehow got the message he'd f'd up and not only didn't call again but also didn't take it out on her when she got home. I think he knew our crew well enough to know he was about to cross a line he wouldn't like the outcome of.
#50
Guy in his 40s brought his wife and 3 kids up to the store to return GTA 5 because it was “inappropriate” for his 10yr old. It was open. He had no receipt. He kept saying how he just bought it brand new the previous week and had no idea it wasn’t for kids. Yeah, sure. Only, the game had been out for a really, really long time and we didn’t carry it new anymore. I told him no. He threw a fit. He even called me a c*nt in front of his kids and threw a 56in tv at my head that another customer had just paid for and was sitting up front waiting to be carried to their car. Glad to say he had terrible aim. They left, him still cursing my existence. Came back 10min later apologizing for his WIFE’S behavior! And asked if he could return a random dirty screwdriver that he’d clearly just found in the floorboard of his car. I gave him cash (against policy) and he left. Seemed like he could use it. 🤷♀️
Final score:
5points
PixxelDust 4 years ago
sounds like a jerk. but maybe next time don't give him money for trying to scam you, it will just encourage him.
Kyndal T (Submission author) 4 years ago
He had a pointy stick and I just wanted him to leave. If I had said no, what would the outcome be? Sorry but I didn't get paid enough to deal with that crap. If I'd said no, my manager would've said yes. I saved myself a possible stabbing and 30 min. of dealing with it. It works.
Load More Replies...
Guido Pisano 4 years ago
try to hit someone and breaking someone's else property isn't a crime?
Steve Wilson 4 years ago
I am beginning to realize that I’m not like most people. If I was in that situation I would tell the guy he has three choices: leave peacefully, wait for the cops to get there, or go outside and settle it “personally “. Maybe that’s just me, IDK.
What do you think ?
Viviane 4 years ago
As a counterpoint, here's a very happy customer story: When I worked in the sewing and fabric department of a store, one of my favourite customers was a youthful 80-year-old psychiatrist. She asked to have a mirror in the department, so that she could see if a fabric suited her looks. A sensible request, so I asked the manager for one. He turned it down. The next time she came in, I explained the refusal and suggested "Maybe if you ask, he'll listen to you." I called him over, she had a chat with him. He was a bit annoyed, but she got the mirror. She was always lovely to me and had a good sense of humour, too.
Well-Dressed Wolf 3 years ago
Another necro-repost of an 11-month-old post. And reposted so it comes up on “Latest”. What is going on?
Trisec Tebeakesse 3 years ago
Passive-Agressive rudeness. There was this one Indian guy (Actual India). He kept trying on pants. Pant after pant after pant. None of them ever 'fit correctly'. He finally left, and we slowly realized the ENTIRE SHELF of pants had gone missing. I bravely poked my head in the fitting room - and all of them were balled up in a pile on the floor at least two feet high. We talked about him for YEARS after that.
AnyOtherName 3 years ago
A bunch of white women in turbans used to frequent a restaurant I waitressed at, I'd catch them talking about how life was a sacrifice to others and they must always be in service to others. I think they were a religious group of some kind? Then they'd treat me and the other waitresses like total rubbish and complain if their orders took over ten minutes. Always made me laugh
Emmydearest 3 years ago
I was helping a regular customer who needed something for a customer of hers. She goes: "No, this one is not ok. It would not fit her. She is a fat-a*s (well, the Italian word for fat-a*s anyway)". I didn't even blink but I was thinking "would her customers be happy to know she calls them "fat-a*s"? 🤔 And to top it all , I happen to be overweight, like undeniably overweight. So you can imagine how irritate I was to deal with such a person who blatantly describes people like myself as "fat-a*s" in public, with no shame at all...
Emmydearest 3 years ago
Another one, this one was not rude, just...unbelievable. A colleague was helping this lady and I was assisting her, she spoke a foreign language which I don't speak but I understand a little. Well, she had been told the price of this particular item. It was 20 euros. She wanted 10 of it. So she started to do the math to get the total amount. And she took like ages. Like I could see her wheels turning in her brain in the effort to calculate. She literally said out loud " 20...🤔times ten...🤔...." so slowly, until my colleague "saved" her by saying "200". I looked at her like this 😮 the whole time. She was a young businesswoman, very pretty and cosmopolitan, with kids...I was flabbergasted.
Load More Replies...
Mrs. Jan Glass 3 years ago
I put myself through undergrad working retail/food service and had a rep for being the nicest, most patient person ever, which meant I got stuck with the assholes. The one that takes the cake is the old lady doing her Christmas shopping. The queue was 25-30 people deep at all times, and from the time I'd clocked in, 4.5 hours later, I had not moved from the register. I kept asking to make a quick run to the bathroom, but the manager kept saying "not as long as there's a line at the register." By 5 hours, it was no longer a choice. Before Old Lady could approach my register, I held up a hand and said "Sorry, I have to go to the bathroom NOW." I was gone 2 minutes, I looked. This a*****e WAITED to scream at me for my rudeness at closing when SHE was next and in a hurry. Note: she'd still already been checked out. She's going off about how "unprofessional" I am, and I just looked at her and said "Ma'am. I'm legally allowed to use the bathroom," turned my back and rang up the next person.
Deidre Goodluck 3 years ago
You can just leave a register like that without someone making sure it's secure??
Load More Replies...
Stacey Rae 3 years ago
At a grocery store. A 50ish year old man (like usual, they temper tantrum the most) was loudly berating an 80 year old woman for being slow. As soon as I saw this happening I charged over and told his to relax and stop being a d**k. By the time he was done the poor lady was in tears (she told me she had just gotten out of the hospital). Of course he complained to mngt. I told mngt that I would do it again if I saw him abusing another customer, especially a senior. I also told the little lady that she was more welcome at the store than he would ever be. There are a lot of stories of very rude and entitled customers; this one hurt my heart the most.
BadCat 3 years ago
I was working at Tim Hortons. Tims replaced the old POS registers with new ones, and I was never thoroughly trained, since I was hired to mainly do all the cleaning and bussing tables and not often put on the tills. So, I was a bit rusty at it whenever I had to take over cashier duties, as was usually the case during lunch rush. These very, very tall brute guys (think Chad's on steroids) came up to the counter and just started yelling very fast out 2 sandwich orders at me. In order to ring up the transaction I had to put in the order first, and there's a bit of a process. I had to ask what kind of sandwich, on what bread. what sauce and all that, and if they wanted to make it a meal. This made them really impatient and I could sense things were going to get heated, so I did my best, got the order in quickly and they paid. A few seconds later, I hear them shouting at the girl at the deli counter. They wanted large sandwiches and not regular sized ones, which they never said. They start
BadCat 3 years ago
shouting even louder at me, calling me an idiot. The girl at the deli (who treated me with 0 respect) starts yelling and blaming me. The lady next in line was getting impatient and had 0 understanding of the upsetting situation. This location I was at was absolutely insane with entitled, bitchy, impatient customers most days. I have not fully recovered and still get vivid flashbacks, to the point I'm not present in my mind, to this day. That happened 12 years ago.
Load More Replies... Potato 3 years ago
Last week a lady came to the small shop I work at complaining that it was impossible to find, she drove past it at least three times. "how do you expect people to find you when you don't have any signs!! You need to put up signs, do you realize how many costumers you miss out on when they can't find you because you don't have a sign" and so on... We have three signs, including a huge one right above the door... (And no, she didn't buy anything. Just complained and left.)
FarAwayPanda 3 years ago (edited)
So, i work at a Life Insurance company in Customer Service. Yesterday i answered a call by a lawyer in her mid 50's, who was so frustrated by the company's decision to make the annual policy tax statements available only on-line (which is very common practice), since her generation is not computer literate and the company should have waited for all the clients of that generation to die before making such an unthinkable and insensitive decision!
Deidre Goodluck 3 years ago
That's absurd. Of course someone in their mid 50s is computer literate, or should be. Computers have been in the workplace since they were teenagers.
Load More Replies... Viviane 4 years ago
As a counterpoint, here's a very happy customer story: When I worked in the sewing and fabric department of a store, one of my favourite customers was a youthful 80-year-old psychiatrist. She asked to have a mirror in the department, so that she could see if a fabric suited her looks. A sensible request, so I asked the manager for one. He turned it down. The next time she came in, I explained the refusal and suggested "Maybe if you ask, he'll listen to you." I called him over, she had a chat with him. He was a bit annoyed, but she got the mirror. She was always lovely to me and had a good sense of humour, too.
Well-Dressed Wolf 3 years ago
Another necro-repost of an 11-month-old post. And reposted so it comes up on “Latest”. What is going on?
Trisec Tebeakesse 3 years ago
Passive-Agressive rudeness. There was this one Indian guy (Actual India). He kept trying on pants. Pant after pant after pant. None of them ever 'fit correctly'. He finally left, and we slowly realized the ENTIRE SHELF of pants had gone missing. I bravely poked my head in the fitting room - and all of them were balled up in a pile on the floor at least two feet high. We talked about him for YEARS after that.
AnyOtherName 3 years ago
A bunch of white women in turbans used to frequent a restaurant I waitressed at, I'd catch them talking about how life was a sacrifice to others and they must always be in service to others. I think they were a religious group of some kind? Then they'd treat me and the other waitresses like total rubbish and complain if their orders took over ten minutes. Always made me laugh
Emmydearest 3 years ago
I was helping a regular customer who needed something for a customer of hers. She goes: "No, this one is not ok. It would not fit her. She is a fat-a*s (well, the Italian word for fat-a*s anyway)". I didn't even blink but I was thinking "would her customers be happy to know she calls them "fat-a*s"? 🤔 And to top it all , I happen to be overweight, like undeniably overweight. So you can imagine how irritate I was to deal with such a person who blatantly describes people like myself as "fat-a*s" in public, with no shame at all...
Emmydearest 3 years ago
Another one, this one was not rude, just...unbelievable. A colleague was helping this lady and I was assisting her, she spoke a foreign language which I don't speak but I understand a little. Well, she had been told the price of this particular item. It was 20 euros. She wanted 10 of it. So she started to do the math to get the total amount. And she took like ages. Like I could see her wheels turning in her brain in the effort to calculate. She literally said out loud " 20...🤔times ten...🤔...." so slowly, until my colleague "saved" her by saying "200". I looked at her like this 😮 the whole time. She was a young businesswoman, very pretty and cosmopolitan, with kids...I was flabbergasted.
Load More Replies... Mrs. Jan Glass 3 years ago
I put myself through undergrad working retail/food service and had a rep for being the nicest, most patient person ever, which meant I got stuck with the assholes. The one that takes the cake is the old lady doing her Christmas shopping. The queue was 25-30 people deep at all times, and from the time I'd clocked in, 4.5 hours later, I had not moved from the register. I kept asking to make a quick run to the bathroom, but the manager kept saying "not as long as there's a line at the register." By 5 hours, it was no longer a choice. Before Old Lady could approach my register, I held up a hand and said "Sorry, I have to go to the bathroom NOW." I was gone 2 minutes, I looked. This a*****e WAITED to scream at me for my rudeness at closing when SHE was next and in a hurry. Note: she'd still already been checked out. She's going off about how "unprofessional" I am, and I just looked at her and said "Ma'am. I'm legally allowed to use the bathroom," turned my back and rang up the next person.
Deidre Goodluck 3 years ago
You can just leave a register like that without someone making sure it's secure??
Load More Replies... Stacey Rae 3 years ago
At a grocery store. A 50ish year old man (like usual, they temper tantrum the most) was loudly berating an 80 year old woman for being slow. As soon as I saw this happening I charged over and told his to relax and stop being a d**k. By the time he was done the poor lady was in tears (she told me she had just gotten out of the hospital). Of course he complained to mngt. I told mngt that I would do it again if I saw him abusing another customer, especially a senior. I also told the little lady that she was more welcome at the store than he would ever be. There are a lot of stories of very rude and entitled customers; this one hurt my heart the most.
BadCat 3 years ago
I was working at Tim Hortons. Tims replaced the old POS registers with new ones, and I was never thoroughly trained, since I was hired to mainly do all the cleaning and bussing tables and not often put on the tills. So, I was a bit rusty at it whenever I had to take over cashier duties, as was usually the case during lunch rush. These very, very tall brute guys (think Chad's on steroids) came up to the counter and just started yelling very fast out 2 sandwich orders at me. In order to ring up the transaction I had to put in the order first, and there's a bit of a process. I had to ask what kind of sandwich, on what bread. what sauce and all that, and if they wanted to make it a meal. This made them really impatient and I could sense things were going to get heated, so I did my best, got the order in quickly and they paid. A few seconds later, I hear them shouting at the girl at the deli counter. They wanted large sandwiches and not regular sized ones, which they never said. They start
BadCat 3 years ago
shouting even louder at me, calling me an idiot. The girl at the deli (who treated me with 0 respect) starts yelling and blaming me. The lady next in line was getting impatient and had 0 understanding of the upsetting situation. This location I was at was absolutely insane with entitled, bitchy, impatient customers most days. I have not fully recovered and still get vivid flashbacks, to the point I'm not present in my mind, to this day. That happened 12 years ago.
Load More Replies... Potato 3 years ago
Last week a lady came to the small shop I work at complaining that it was impossible to find, she drove past it at least three times. "how do you expect people to find you when you don't have any signs!! You need to put up signs, do you realize how many costumers you miss out on when they can't find you because you don't have a sign" and so on... We have three signs, including a huge one right above the door... (And no, she didn't buy anything. Just complained and left.)
FarAwayPanda 3 years ago (edited)
So, i work at a Life Insurance company in Customer Service. Yesterday i answered a call by a lawyer in her mid 50's, who was so frustrated by the company's decision to make the annual policy tax statements available only on-line (which is very common practice), since her generation is not computer literate and the company should have waited for all the clients of that generation to die before making such an unthinkable and insensitive decision!
Deidre Goodluck 3 years ago
That's absurd. Of course someone in their mid 50s is computer literate, or should be. Computers have been in the workplace since they were teenagers.
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