Person Pens Down How Important It Is To Serve Customers Exactly What They Ordered And The Tumblr Thread Goes Viral
Anyone who has been a part of the food service industry knows that there are often unfortunate incidents where the servers or the kitchen can mess up a customer’s order. (Or I’ve just worked in really, really bad places.) But it’s not the end of the world if you spot the error before they dig in. You can always apologize, offer a complimentary coffee, and have the chef prepare another meal. However, not everyone possesses basic logic. And some are downright evil.
A viral Tumblr thread has just resurfaced after Redditors dug it up and reshared it on their own platform. The online conversation reminds servers that allergies and disease are no joke and urges them to “make the food and drinks people order the way they f****** order them.” Which is the least that someone who pays money for nut-free granola can ask for, right? To not die from it?
Image credits: Jennifer Bedoya
To put this thread into context, consider this: over 170 foods have been reported to cause allergic reactions but the major culprits are milk, eggs, peanuts, tree nuts, wheat, soy, fish and crustacean shellfish. They are usually the ones responsible for most of the serious food allergy reactions.
Researchers estimate that 32 million Americans have food allergies, including 5.6 million children under the age of 18. That equates to 1 in 13 children, or roughly two in every classroom. Plus, about 40 percent of children with food allergies are allergic to more than one food.
But not all servers are so incompetent or evil that their actions could seriously threaten their clients. Danil Nevsky, the founder and CEO of the Indie Bartender Company, an organization that strives to inspire and support fearless and enthusiastic bartenders, told Bored Panda he hasn’t noticed a trend like the one in the now-viral thread. “Generally, the staff of today are much more aware of these things [than, for example, those who worked in the industry a decade or so ago],” Nevsky said.
“In Europe, you’re forced by law to have a page in the menu full of allergens and warnings regarding all items. Kitchen and bar staff have to go through the necessary on-the-job training to know how foods and drinks are prepared in order to make sure that every guideline is met,” the seasoned bartender added.
This is very reassuring, considering that the Centers for Disease Control & Prevention (CDC) reported that the prevalence of food allergy in children increased by 50 percent between 1997 and 2011.
There is no single explanation for why these numbers are increasing, but science has some theories. A popular one is that improved hygiene is to blame, as children are not getting as many infections. Parasitic infections, in particular, are normally fought by the same mechanisms involved in tackling allergies.
Each year, 200,000 people in the US require emergency medical care for allergic reactions to food.
Sadly, there is no cure for food allergies, and avoiding triggers is the only way to prevent a reaction.
Here’s what people said after reading the post
It is very simple: if you offer options, provide them. If you are asked for extras, either confirm or decline them. Offering / accepting but not providing is unethical, regardless of the validity of reasons the customers may have.
Not only is it unethical, in most countries it's illegal to say you're giving someone something, but then to give them something else without consent. Specifically for the reasons outlined above.
Load More Replies...I love coffee but I need decaf because if I ingest caffeine my anxiety spikes and I get a horrible attack. Once mom gave me a not-decaf on purpose thinking it was a lie (not a very supportive person tbh), and I had a very bad time. I'm afraid to order coffee outside because I fear the barista may give me a normal one by mistake (since they usually prepare many cups at the same time and all look the same). Please be careful with these things if you work in the sector
For some people with epilepsy, caffeine is a seizure trigger. Ordering a decaf and having a seizure because some idiot doesn't follow the rules not only would ruin someone's day, but could be life threatening.
Load More Replies...My friend 13-year-old went to the ER a few weeks ago after his dad asked the server if there were nuts in the dessert, the server assured them there were no nuts, and they had to take the kid to the ER because there were nuts in it (he was treated and he's ok). My friend took it up with the restaurant manager and they changed the menu the next day to list nuts. She was absolutely furious at the restaurant, appropriately.
How the heck have they made it so long without listing if they have nuts?? I'm so glad your friend's kid is okay!!
Load More Replies...I remember reading that original post, where the woman was like 'whenever skinny b-tches order diet soda I give them regular! Hahaha!' I don't understand how anyone can have that mentality. You don't know if they're a Type 1 diabetic. And I'm by no means skinny but I seriously prefer diet/zero soda. Especially Pepsi, which is like drinking literal foam to me when it's regular.
You just never know! What if they ordered a diet because they just got done losing a bunch of weight and don't want to put it back on.
Load More Replies...I had a friend who had a ton of allergies, including whatever sweetener was used in diet coke. Thing was, she was pretty heavyset, so half the time the people taking her order would switch out her regular coke with diet. I wound up taking the first sip of all her drinks when we went out, like a royal food taster checking for poison.
What a sweet friend...I'm sorry your friend has to deal with this!
Load More Replies...My father had MS and was a severe diabetic. He could not have anything containing any type of sugar substitutes. The reaction doesn't immediately affect him but causes the lesions in his brain to grow at a more rapid pace this causing the MS to be more aggressive or even fatal. Servers and cooks need to be more mindful of others. No one ask to be cursed with these illnesses but they are real. Simple mistakes or purposely ignoring your someone's request can be fatal or cause life threatening problems. I for one wouldn't want to have that on my conscience. Just do what they ask. They are paying for the product, not you. You took the job, now do it.
Yup! I worked in customer service for 15 years (and I guess I still do, I just launched my own business) and many, many times the customer was wrong, but never in this instance. If what they wanted wasn't available, I always offered either a free upgrade or a refund. My boss didn't always like it but it kept the customers coming back
Load More Replies...Apart from health reasons, who cares if they just PRFER the option they chose. Your damn job is to make them what they prefer. You wouldn't give me tea if I ordered coffee just because I prefer it so what they heck makes you so special you can decide that my preference doesn't matter.
Eating out with a severe food allergy is absolutely terrifying! Everyone who works in food service needs proper training about food allergies including how to avoid cross contamination, and 100% no tolerance about lying or changing orders. If you can't accommodate a customers request, just be honest and let the customer make an informed decision about whether it's safe enough for them to eat at your establishment or not.
I just don't eat out anymore, it's not worth the risk. I've gotten sick so often I only trust my own food now.
Load More Replies...one time i was as a restaurant and they had a really good pasta dish the only problem was the cream sauce had shrimp in it and there was shrimp mixed into the pasta. now the pasta was a homemade custom design pasta with cheese and meat inside. sorta if u combined ravioli and tortelini. anyways i asked if i can have it with alfredo sauce and no shrimp cuz of my shellfish allergy the waiter said of course and smiled wen we got our food i noticed the waiter running out he told me not to eat it bc its not alfredo sauce. explained the chef helping the head chef was lazy and put the shrimp cream sauce on it. he took it away stood in the kitchen while the head chef made me an all new dish himself. best pasta ever. the assistant chef was fired bc of endangering a customer and they had him do a formal apology to my face before making him leave. me and my family got a free meal and a $200 gift certificate to the restaurant bc of the trouble the assistant chef caused. i couldve possibly died that night i didnt bring my epi pen and my allergy to shellfish kicks in almost instantly just like my bee allergy. some ppl just dont understand that they could possibly kill someone if they dont do their job right.
My brother can't eat most fresh fruit and veg, it has to be cooked coz he has a salicylate intolerance. If he does he has severe abdominal pains, bad headaches (not migraine though), muscle pains, nausea and bloating. So whilst raw fruit and veg is unlikely to kill him, it certainly causes him a great deal of pain. I have IBS so certain foods also affect me pretty badly.
When I was pregnant, anything with dairy literally made me throw up. I love milk, cheese and butter, but during that time if I took one bite of dairy I would vomit immediately. I traveled for work a lot and always asked for no butter or cheese, but several times the vegetables or a side dish would have butter in them, and I would have to run to the bathroom. I even ruined a maternity dress one time during a work banquet after eating one bite of dairy. The servers absolutely should pay attention to special requests! I'm not a difficult customer but I had a temporary medical condition and would ask a lot of questions about ingredients during that time.
It’s crazy the way hormones affect your ability to digest dairy. One of my girlfriends was lactose intolerant while taking an oral contraceptive, and went back to being able to eat dairy after she stopped taking the pill.
Load More Replies...I once had someone comment that the lactose free ice cream is "missing the point." Uh, no? Not when my partner is lactose intolerant and we actually want to leave the house the next day.
Im allergic to tomatoes, (the amount of times I've had to send food back after making a point of saying its not a preference its an allergy) and I've had servers ask why it don't just ' pick them off '
Not a restaurant but a girl I worked with. I was surveying the menu and she went 'ugh just pick, you're so picky'. I'm vegetarian (by religion). There were 3 options. She's a meat eater, every option of over 50 was available to her. Never forgot that rude comment. For years I avoided being 'that' person who made a fuss or told people their dietary needs and to be told this was like a slap in the face when I go out of my way to be unobtrusive
Another time someone found out I was a vegetarian and started a row with me about 'plants having feelings too'. Dude, if you had a fight someone someone over your dietary preferences, please don't come fight me as if we all think the same. All vegetarians/vegans are not of one hive mind
Load More Replies...I am deathly allergic to artificial sweeteners but I have waiters give me diet drinks all the time as I'm skinny and they just assume I'm on a diet. Everytime my husband and go out he has to taste my drink to make sure it's regular and not diet. 9 times out of 10 it's diet.
I don't like the taste of diet drinks and I can immediately tell if it's diet. I always ask for a different drink. Do they really think we can't tell the difference?
Load More Replies...I know that in the kitchen dealing with allergy orders can be a real pain, but those protocols exist for a reason. My wife and I were having dinner and the salad came with walnuts in it. She is severely allergic to them and if she eats them we are doing the whole epi-pen and ER drill. The waiter was very nice and agreed to bring a salad with no nuts. She took a bite of the new salad and started to get a tingling in her tongue - a clear sign something was wrong. It turns out that they had just taken the salad and picked out the walnuts. Unfortunately for them walnuts are oily and that oil gets on the other ingredients - and on counters and utensils and everything else - and then it triggers a reaction. Fortunately my wife didn't get enough to have a full-blown reaction, but it wasn't insignificant. That lazy/ignorant cook ruined our dinner, cost his employer the cost of our food, and lost his job over it. (that was the chef's call, we didn't ask for it) Just do your job right.
When I was in PK4 my teachers decided my parents were just over protective. No-one can be allergic to food by touch. So they made me make one of those peanut butter, bird seed and pine cone birdfeeders. Right before Covid lockdowns started I was working with a Secular Groups Kid's Room while their parents attended talks. met at a charter school location on the weekends. We took the kids out to the playground. The school had done a similar project. One of the kids was 3 at the time - he warned me to stay away from them. A 3 yo had better judgment and more compassion than adults.
My son, who has a peanut allergy, attended a completely nut free pre-school. Which was great, except the teacher buying treats for the class pet didn't read the ingredients on the hamster treats. My son ended up having a reaction just from holding and petting the hamster after another kid fed it a peanuty treat.
Load More Replies...I spent 10 days in the Santa Monica hospital after an episode of atrial fibrillation. The diagnosis was too much coffee and not enough sleep. Since then I only drink decaf and, unless I know the barista, I harass them into confirming me 2-3 times that the coffee is decaf, specifically because I had cases where they lied about coffee being decaf. At one of my regular places, the barista told me that most places he worked at had staff that didn't care.
As someone with a food allergy that isn't super common, this is so important! I'm allergic to capsaicin, while it won't send me into full anaphylaxis if I only have a small taste, my tongue, lips, and throat will start to swell almost immediately. All too often I've been served food with spice or peppers when I've specifically requested to have none. At this point I only order foods and dishes that have no chance of having those (a.k.a. the most bland thing on the menu) unless I know the server. Also, I always order diet soda, soda with corn syrup sugar triggers my migraines. I basically don't order soda anymore unless I can fill the cup myself from a soda machine or it's a bottle. Too many times have I had a hellish day following someone giving me a regular soda
I have a severe onion (allium) intolerance. Not allergy, I've been tested. But intolerance so bad, once they bought fries with 'seasoning' for shared lunch at work. I barely made it out of work, drove half way home, cramping, didn't make it. I'll put it delicately. I pooped my pants driving 80- mph the rest of the way home, blasted into the house with full pants, to find my nephew?? sitting on my couch, visiting my son. Embarrassin doesn't being to explain it. Yelled for him to bring me my bathrobe to the bathroom. Put my clothes in the washer. My car stank for weeks. The effect lasts for weeks, everything I eat goes right through me. I can't eat at work. I can't eat out. I MUST be near a bathroom. My bathroom. Too many servers at restaurants don't know if any kind of onion/seasoning, contains onion, scallions, leeks chives, etc. Popeye's refuses to tell me if it's used in the seasoning on their fries. Too many restaurants refuse to take it seriously. We don't really eat out anymore.
This is a much needed advice... Please do not play with someone's diets or needs. Trust once lost can be huge thing to get back. Medical condition or not, a good service is where you see the customer gets what he or she wants. Period. Also, the customer should mention why he or she is ordering something with changes at times. Some people might not have medical condition but do not like an ingredient. As a paying customer, if the ingredient is not essential for the dish, remove it. If it is, mention that. The customer will be happy to be suggested something else. At least i would be.
I'm allergic to natural red dye. They don't put that on any labels because it's "natural" I've almost died several times because of it. I'm pretty sure this is the way I'll go someday.
Ffs if you can't be assed serving people what they ask for then find another job simple as
At the coffee shop I work at we have to push the decaf button on our machine to make any decaf drinks. Today I had a lady order a decaf latte. My very next customer ordered a decaf coffee and the second he ordered I realized I didn't push the button on the first lady's order. Luckily she was still in the area and I ran to her and told her not to drink it that I forgot to hit decaf. She was like "oh it's fine, I'll be ok" Scared me for a hot minute though.
My ex is diabetic and went to a certain hooka bar multiple times. Orders a diet coke, like always. Server tells him they don't have diet, but the regular tastes the same. Turns out that's what they've been giving him all along. And what establishment doesn't have diet?? I technically can have regular coke, but too much sugar gives me bad palpitations. Even if it is just a preference, it's your job and my money.
I'm diabetic and have learned people don't GAF or even try to understand that a regular soda can kill me. I can't taste the difference, especially between regular and Zero products so I don't know until my bg is through the roof.
I've been vegan for 8 years now. Managed not to touch dairy for 4 years before I was served a coffee with regular milk even though I specifically asked if they had plant. How I knew it was dairy? Stomach cramps. And boy am I sorry for the person going to the coffee shop toilet after me.
How I miss the days when people just did the job they were hired for and didn't bring their personal crap into it. No one cares about your opinions or stroppy attitude when you're on someone else's dime. Shut up and do the job as required. Don't like it? GET OUT.
I can't believe this actually has to be said to ppl.... And I loved being a server prior to the pandemic. This is shameful and the epitome of how Americans are right now. (I'm American). When will ppl get over their pride and arrogance. It's ruining the world.
While I was working on a cruise ship, a friend of mine almost unintentionally killed a person. He ordered a decaf, and she gave him, what she thought was one. Guy started to have a heart attack almost the same moment he sipped the coffee. Thankfully
Thankfully, ships doctor was dining at the next table and managed to stabilise him. It turned out that somebody in the night shift was messing around and put regular in the decaf coffee machine.
Load More Replies...If I pay for something, I expect to get what I paid for, I don't care if I'm allergic or not. If I order a chicken, I wouldn't expect beef. Why would these things be any different?
I was at a hibachi restaurant and told them I was allergic to shellfish and to please cook my chicken away from shrimp/crab etc. Less than five minutes later I watched as the chef proceeds to cook shrimp, and then cook my chicken exactly on the same spot. When he went to put it on my plate I told him I couldn't eat it and he just stared at me. I said remember how I said I'm allergic to shrimp? He says, oh, I just thought you didn't like the flavor of fish. Obviously that was an issue. But you also shouldn't have to have a deadly allergy for your order to be right.
You either accept to make the food/drink as it is ordered or you refuse the order. You don't make changes on your own without the customer's approval.
I worked at a chain restaurant in a hospital, they serve sub sandwiches. Not once, but twice, I found regular dr. Pepper hooked up to the caffeine free spout. The reason, we were out of regular and didn't want to upset customers....The risk to others didn't matter, and like I said, we were located in a hospital.
i'm lactose intolerant. not that intolerant, often milk is fine in small quantities, but i dont' want to mess with that. i also like diet sodas because i'm saving my calories for food. if someone changed my soy milk to milk, i would have issues. if you change my diet soda to regular, i will be pissed. people who do this are disgusting.
I also have lactose intolerance. I will have cramps, gas, diarrhea, and sometimes even vomiting. I can't imagine suffering like that, because some AH felt that it was their right to disregard my order only out of pure selfishness. Such people need to be severely punished on the spot.
Load More Replies...I am lactose intolerant and I may not know for a few hours if I drank milk, but god damn after I do, it does not go very well for the rest of the day
That fucktard bitchweed asshole shitpile waste of cells barista really should have been arrested, imho. That's technically attempted murder even if she wasn't thinking "Let me kill this person-haha".
Maybe the skinny lady avoids sugar because of her teeth? Just give the person what they ask for.
I assure I told my servers that I have a nut and seafood allergy, not life threatening but itchy to death, but my friends have different life threatening allergies so I can’t bring them to restaurants that I can eat. Don’t mess with ppl’s food they could be allergic to it
Honestly? If I had a bad allergy (such as one needing an epi-pen), I wouldn't eat out unless it was at a specialised restaurant that catered to my allergy. Fortunately, it is becoming more and more common for specialty restaurants to be popping up in the bigger cities, who cater to different issues - for that I'd be very grateful.
I have latex fruit syndrome that results in a type 1 allergic reaction. Exposure to banana, avocado, strawberry, kiwi, chestnuts, melon, cantaloupe, papaya, plantains, wine, soy, and likely watermelon/walnuts, results in hay fever, hives, rash, oral allergy syndrome, and asthma symptoms for 1-2 weeks with each exposure. I love Mexican food but am so discouraged from Mexican restaurants because 9 out of 10 times they completely ignore my "NO AVOCADO, ALLERGY" request -_-
I am extremely sensitive to alcohol. Any and ALL alcohol. I discovered this as a kid. I ordered an ala-flambe that used an alcohol and I got violently ill. I ordered a chocolate mousse as a kid and it did NOT say anything about having alcohol in it, I became violently ill. By the time I was old enough for communion (non-catholic church), I knew to ask for juice rather than wine...they messed up and gave me wine. I became violently ill... full-on "exorcist" style in church...from communion. It didn't go over well. I've had multiple people tell me it's all in my head...I just don't like to drink alcohol because there are so many alcoholics in my family. I didn't even KNOW about that until I was older! I've been told I'm just being overly dramatic...yah, ok, like I can force myself to projectile vomit on cue. I can't count the number of times people have tried to slip alcohol into my juices just to prove I'm faking. Every single F@(#*$&^ time I get sick!
I am intolerant to alcohol. Basically I flush up after just a sip and am completely drunk 2 sips later. It's disgusting the pressure put on people like me to share a bottle of wine or to participate in shouts with friends at the pub. I am happy to buy a drink for a friend but don't treat me like I,m making it up when I say I can't drink. I am a female and this a regular problem, God help any male with the same issues.
Load More Replies...Some of my allergies only seem to trigger once the stuff gets into my main digestive tract, so can confirm allergy effects sometimes take hours to start up. Had some episodes when eating out, but most of the time those were accidents and the restaurants did their best to cater for me.
As someone with SEVERE hazelnut allergies (like once I ate Nutella and almost couldn't breathe), this is a real thing. If I went to Starbucks or smth, if they gave me a coffee with chocolate hazelnut stuff in it, I could die.
Questioning people's reasons for tailoring their orders to accommodate health issues is totally acceptable as long as your intent is to make sure you get it right. If you can live with causing someone's death over s**t like this, you deserve prison.
I have Celiac Disease, and when I eat gluten, sometimes I have no outward symptoms. It is causing internal damage to my body. I could be victim to those people who give me gluten anyway because they're sure I'm faking. Luckily, I've lived with a gluten free diet so long, I can usually take a bite of food and tell whether or not it is the gluten version. Some people are not so lucky.
My baby brother has a severe allergy to gluten (I think it’s called celiac but idk). If he eats it he could die. Don’t mess with people’s food. Or else.
I worked restaurant for 20 plus years. One that really pissed me off was a server giving regular coffee to a decaf order. Reason: because they would have to wait for decaf to brew. At that time of the day we had a lot of seniors. Even though there are trace amounts of caffeine in decaf, it does not compare to the amount of caffeine in a regular cup of coffee. Most likely the guest is ordering decaf because of a health issue. Many many many times I have argued with servers over this.
Why are so many people "suddenly" allergic to stuff? Because in the past we didn't know about these allergies and intolerances. It would have just been "having a bad stomach". Or if someone died from drinking milk, it would have been classed as "pneumonia" or "inanation," or something. People would have just died.
Not nearly so many people die of "being delicate" these days.
Load More Replies...And people don't even have to have any allergies, having preferences not based on health is okay too. You wouldn't want people to mess with your food, so don't mess with their food too!! I don't dring coffee so i don't have any experience with it but i feel like in Poland baristas etc just do what they are told with respect for customer, and without questioning, if they have allergies.. But i may be wrong..
My daughter's been recently diagnosed w/ an allergy to everything, even water. She takes meds so she can eat relatively normally, but she has an Epi-pen for emergencies. Citrus & latex-based foods (i.e. bananas, avocados, etc.) are the worst for her & will send her to the hospital.
I have been tricked into eating beef and dairy at restaurants. If a waiter is telling you that the food is 100% definitely absolutely vegan and how great being vegan is… become suspicious
I have been tricked into eating beef and dairy before at restaurants. If the waiter is acting suspicious and telling you how awesome being vegan is and that the food is most definitely 100% vegan in an odd tone… be suspicious
Is this the second part of the other allergy one? Or is this different?
Or better yet: if i ask and pay for a zucchini, then give me a zucchini, don't try to give me a cucumber just because you could trick me into it. I am the customer, paying for what I want, not for what you want to give me! No matter if I have a medical reason or not, it is what I want, and what you most likely have on offer otherwise I wouldn't request it. It's that simple. I choose what to ingest, YOU DON'T have that choice over my body! PERIOD!
Do the damn job you were hired for. You NEVER have the right to disregard a customer's request about their food or drink. If there is by chance a company policy against it, then you just inform the customer you cannot comply and they need to go someplace else. You NEVER, EVER fake it or lie to them.
Every year I teach children who have some allergy or another. Right now I have a little girl in my Transitional Kindergarten class who gets a rash if anyone who has eaten something that she's allergic to TOUCHES her. (And she's allergic to a bunch of things.) It's not like allergic/anaphylactic reactions are all that rare. How arrogant do you need to be to decide what a f*****g stranger should/shouldn't eat or drink? Shaking my head.
I can't have wheat germ (the thing that makes whole wheat whole wheat), almonds, more than a mouthful of dairy, and lavender. I've worked at a summer camp I had to buy my own special breads because the camp really only served whole wheat breads. The head cook didn't care. He gave my bread away to kids who just wanted non wheat bread they had no allergies no reason to need my special breads but this guy just gave it away. I threw up in his office once after he gave me whole wheat pasta because he didn't believe me. My sister who has worked there too had issues with him refusing to make her vegetarian meals. My sister is allergic to meat like she can't use a pan that has had meat in it. This man told her to pick the meat out of her meal. The guy was fired and banned from ever working there again
As a diabetic, I carefully figure when I can have a sugar something or if I need to go sugar free. I haven't had any big problems so far, but if someone gives me a sugary drink and it's not a good time, I'll be sick shortly after. The rest of my day, and night, is ruined until I get my blood sugar right. Give people what they ask for, not what YOU think they should have.
NOBODY tells me what to eat or drink. It's my choice. Just like I don't tell others what to eat/drink. THAT'S why I want what I asked for and am paying for. Plus I fart if have any dairy products. So there's that.
I can't tell you how many times I had to stop a coworker from giving regular to someone who ordered decaf just because the decaf was out and they were too lazy to make another pot. My stepdad has bad heart problems and he can't have caffeine because it makes his pulse race and gives him chest pains and so I know the life and death importance of this and would have to explain that to coworkers all the time.
wow. why would you even offer the option if you dont want to serve that thing? just say you are only serving presso and thats it. as for food issues i cannot eat turkey meat and i dont know why. i am fine with other meats but several hours after i eat turkey i start vomitting. ppl usually dont believe it. i know it is strange but i had this reaction to turkey several times and since then i havent eaten it. it is very unpleasant when ppl dont get it and they think you are just looking for excuses
I'm allergic to dairy and can't have caffeine because of a bladder disease and kidney issues - when I order a decaf iced coffee with almond milk, please don't make it regular - it could land me in the hospital. This is why I cook most of my meals at home (like 99%) and make my own coffee when I feel like having a cup of decaf (not often). Imagine if after 16 years of not having caffeine, if I got dosed, my heart would go nuts - yikes.
Thank you for this trend. I am absolutely sure there are many people who fake conditions because they are trendy and they sorta want to feel special, get special treatment and attention, who knows why, there are plenty of reasons to act like this. I've seen it with my own eyes numerous times. But after comes people like me - I'm carbs intolerant and even a few cost me big pain, blackouts, skin rushes etc. hours after I intake it - it takes time to be absorbed and infiltreted in an organism and then the hell opens. But people who do this to me have no idea what I go trough because it takes hours and even if I die - they won't see it, nobody will come to blame them. So, please serve people what they want, because some are exaggerating (they heard someone mething and want to act snowflakes) but some are real. And there is no way to tell who is what after you kill the person. So thank you people like this exist.
I'm so afraid to eat or drink something I didn't personally bought, because they lie in description, and I have to cook it myself to be sure it will go as much as painful as posible. Or I feel like dying. Last time I got it wrong - I was 3 days out. And I am a diet and a cook professional. I had no idea how much it will mean to me when I got the degree. I wasn't sick when I got it, and I also believed people are just whiny, picky morrons. Maybe it's carma - now after I am sick I know what I studied for.
Load More Replies...I've had a couple of people try to give me real soda, I'm diabetic so thank you for spiking my sugar into the atmosphere and making me sick. The one that gets me sick the most because no one believes me is Honey. The outright refusal to believe that a honey allergy is a real thing. Also, do y'all have any idea just how many things contain honey?
Okay this is totally eff-ed up. These idiots could get someone killed with their nonchalance. You had one job so do it properly. Sure there are fakes but even in the remote possibility of 1%, it isn't acceptable. You cannot bring a dead person back.
Daughter got extremely ill after a sushi place fed us crab, not identifying it as fake crab or even 'krab'. She has an allergy to finned fish but not shellfish. Spent $30 that got thrown up before we got out of the parking lot. Called them and said they should make a note on their menu. argh.
I've performed CPR because of stuff like this. if somebody's ordered something in a specific manner, give it to them in that specefic manner.
They avoid doing their literal job? Yes, the other commenter is right - if you offer options, you have to provide them, customers don't need to explain themselves to you.
A friend of mine is allergic to an artificial sweetener used in diet fizzy drinks. The amount of times we've had to carry him out of pubs because he's been given diet instead of full fat drinks is unreal!!!
The guy who ran the a local Pub decided to go out with a bang and make some "brownies" He was going out of business due to covid. He told me the the Brownies were special but didn't advise some clients, manly retired couples 70+ . They had a great time laughing with their heads off but one guy was an amputee from the knee down in on leg. He was on all kinds off meds and the Maria didn't do him any good, ended up having a psychotic crisis!! I had a slice and it broke of as I picked it up and my dog was quick to catch. Poor dog, she was couldn't get up. I asked the vet and she said the best think was to make sure she had lots of water and let her sleep it off.
If you give me normal cow's milk instead of the lactose free milk I requested... I might be fine as I can tolerate small amounts of lactose... but anymore and I will likely end up with severe heartburn, nausea, vomiting, excruiating stomach cramps and diarrhoea. So FFS take food intolerance and allergies seriously!!
I can't tolerate caffeine and won't order decaf out of the house, because I have no trust that it's truly decaf (can even just be b/c the machine wasn't cleaned). I'm super-sensitive. I can't even have decaf tea because it will keep me up all night from the trace amounts of caffiene that remains. And not, it's not psychosomatic.
Considering my son is a type one diabetic, this post scares me. If he has the wrong amount of sugar/carbs he could get really, deadly sick
Considering my son is a type one diabetic, this post scares me about his future
Yeah, that should be obvious. You need to respect people's choices even if it's just a preference. I, for example, hate walnuts. I'm not allergic, I don't have any walnut-related principles and beliefs, I just don't like their smell and taste and I wouldn't appreciate someone trying to sneak walnuts into my dessert.
My brother doesn't like onions. Not allergic, just doesn't like them. One time we were having lunch and he saw salad that he liked, but it had onions in description. He asked waitress if they could make it without onions. She said "Yes". When they brought salad, he took one bite and said he could taste onions. He even found a very tiny piece. They did not make the salad without onions. Instead, they took a premade batch and picked out whatever onions they could see. The thing with allergies is - you don't need to eat a pound of onions. If my brother had allergy and not just distaste, one drop of onion juice could have been enough to put him in hospital.
Man I swear bored panda is becoming so much rage bait. Worked in two different coffee shops and I can't imagine any of my coworkers being ok with this
It's nice that you have such strong belief in the integrity of your co-workers, but things like this do happen - whether deliberately or accidentally. I hope you never have to deal with the consequences of being misguided.
Load More Replies...Open kitchen, nice woman comes up and starts asking what I might be able to make to work around her salt (sodium) ‘allergy’. While not pointing out that without sodium you’ll literally die, she finally decided on the cheese omelette with cheese grits. She came back after and said it was a great breakfast and she appreciated my working with her. Afterwords I did a bit of math and figured the entire meal to be about 1500mg of sodium (as cheese is -very- salty). Some folks just want to be paid attention to.
F**k right off with your preconcieved notions about why people do what they do into what you would do...[pull your head out of your own ass.
Milk is cheap because it's subsidized by the government. If we were charged what the farmer is getting paid, milk would be over $10 a gallon. Also, if dairy farms want to sell their milk for people to eat or drink, they get visited by the health department monthly. Health inspectors, at least the ones I've dealt with, have no tolerance for "horrible conditions." Animals raised in the conditions you're talking about are unhealthy, don't produce as much milk, and produce a low quality product. Don't want to drink milk? Fine. But the vast majority of dairy farms have happy and healthy cows. An unhealthy cow will lose money for the farmer.
Load More Replies...That's just as bad. You're still being a judgmental a-hole and not giving the customer what he or she ordered.
Load More Replies...you do realize there where allergies before genZ and millenials...right?
Load More Replies...It is very simple: if you offer options, provide them. If you are asked for extras, either confirm or decline them. Offering / accepting but not providing is unethical, regardless of the validity of reasons the customers may have.
Not only is it unethical, in most countries it's illegal to say you're giving someone something, but then to give them something else without consent. Specifically for the reasons outlined above.
Load More Replies...I love coffee but I need decaf because if I ingest caffeine my anxiety spikes and I get a horrible attack. Once mom gave me a not-decaf on purpose thinking it was a lie (not a very supportive person tbh), and I had a very bad time. I'm afraid to order coffee outside because I fear the barista may give me a normal one by mistake (since they usually prepare many cups at the same time and all look the same). Please be careful with these things if you work in the sector
For some people with epilepsy, caffeine is a seizure trigger. Ordering a decaf and having a seizure because some idiot doesn't follow the rules not only would ruin someone's day, but could be life threatening.
Load More Replies...My friend 13-year-old went to the ER a few weeks ago after his dad asked the server if there were nuts in the dessert, the server assured them there were no nuts, and they had to take the kid to the ER because there were nuts in it (he was treated and he's ok). My friend took it up with the restaurant manager and they changed the menu the next day to list nuts. She was absolutely furious at the restaurant, appropriately.
How the heck have they made it so long without listing if they have nuts?? I'm so glad your friend's kid is okay!!
Load More Replies...I remember reading that original post, where the woman was like 'whenever skinny b-tches order diet soda I give them regular! Hahaha!' I don't understand how anyone can have that mentality. You don't know if they're a Type 1 diabetic. And I'm by no means skinny but I seriously prefer diet/zero soda. Especially Pepsi, which is like drinking literal foam to me when it's regular.
You just never know! What if they ordered a diet because they just got done losing a bunch of weight and don't want to put it back on.
Load More Replies...I had a friend who had a ton of allergies, including whatever sweetener was used in diet coke. Thing was, she was pretty heavyset, so half the time the people taking her order would switch out her regular coke with diet. I wound up taking the first sip of all her drinks when we went out, like a royal food taster checking for poison.
What a sweet friend...I'm sorry your friend has to deal with this!
Load More Replies...My father had MS and was a severe diabetic. He could not have anything containing any type of sugar substitutes. The reaction doesn't immediately affect him but causes the lesions in his brain to grow at a more rapid pace this causing the MS to be more aggressive or even fatal. Servers and cooks need to be more mindful of others. No one ask to be cursed with these illnesses but they are real. Simple mistakes or purposely ignoring your someone's request can be fatal or cause life threatening problems. I for one wouldn't want to have that on my conscience. Just do what they ask. They are paying for the product, not you. You took the job, now do it.
Yup! I worked in customer service for 15 years (and I guess I still do, I just launched my own business) and many, many times the customer was wrong, but never in this instance. If what they wanted wasn't available, I always offered either a free upgrade or a refund. My boss didn't always like it but it kept the customers coming back
Load More Replies...Apart from health reasons, who cares if they just PRFER the option they chose. Your damn job is to make them what they prefer. You wouldn't give me tea if I ordered coffee just because I prefer it so what they heck makes you so special you can decide that my preference doesn't matter.
Eating out with a severe food allergy is absolutely terrifying! Everyone who works in food service needs proper training about food allergies including how to avoid cross contamination, and 100% no tolerance about lying or changing orders. If you can't accommodate a customers request, just be honest and let the customer make an informed decision about whether it's safe enough for them to eat at your establishment or not.
I just don't eat out anymore, it's not worth the risk. I've gotten sick so often I only trust my own food now.
Load More Replies...one time i was as a restaurant and they had a really good pasta dish the only problem was the cream sauce had shrimp in it and there was shrimp mixed into the pasta. now the pasta was a homemade custom design pasta with cheese and meat inside. sorta if u combined ravioli and tortelini. anyways i asked if i can have it with alfredo sauce and no shrimp cuz of my shellfish allergy the waiter said of course and smiled wen we got our food i noticed the waiter running out he told me not to eat it bc its not alfredo sauce. explained the chef helping the head chef was lazy and put the shrimp cream sauce on it. he took it away stood in the kitchen while the head chef made me an all new dish himself. best pasta ever. the assistant chef was fired bc of endangering a customer and they had him do a formal apology to my face before making him leave. me and my family got a free meal and a $200 gift certificate to the restaurant bc of the trouble the assistant chef caused. i couldve possibly died that night i didnt bring my epi pen and my allergy to shellfish kicks in almost instantly just like my bee allergy. some ppl just dont understand that they could possibly kill someone if they dont do their job right.
My brother can't eat most fresh fruit and veg, it has to be cooked coz he has a salicylate intolerance. If he does he has severe abdominal pains, bad headaches (not migraine though), muscle pains, nausea and bloating. So whilst raw fruit and veg is unlikely to kill him, it certainly causes him a great deal of pain. I have IBS so certain foods also affect me pretty badly.
When I was pregnant, anything with dairy literally made me throw up. I love milk, cheese and butter, but during that time if I took one bite of dairy I would vomit immediately. I traveled for work a lot and always asked for no butter or cheese, but several times the vegetables or a side dish would have butter in them, and I would have to run to the bathroom. I even ruined a maternity dress one time during a work banquet after eating one bite of dairy. The servers absolutely should pay attention to special requests! I'm not a difficult customer but I had a temporary medical condition and would ask a lot of questions about ingredients during that time.
It’s crazy the way hormones affect your ability to digest dairy. One of my girlfriends was lactose intolerant while taking an oral contraceptive, and went back to being able to eat dairy after she stopped taking the pill.
Load More Replies...I once had someone comment that the lactose free ice cream is "missing the point." Uh, no? Not when my partner is lactose intolerant and we actually want to leave the house the next day.
Im allergic to tomatoes, (the amount of times I've had to send food back after making a point of saying its not a preference its an allergy) and I've had servers ask why it don't just ' pick them off '
Not a restaurant but a girl I worked with. I was surveying the menu and she went 'ugh just pick, you're so picky'. I'm vegetarian (by religion). There were 3 options. She's a meat eater, every option of over 50 was available to her. Never forgot that rude comment. For years I avoided being 'that' person who made a fuss or told people their dietary needs and to be told this was like a slap in the face when I go out of my way to be unobtrusive
Another time someone found out I was a vegetarian and started a row with me about 'plants having feelings too'. Dude, if you had a fight someone someone over your dietary preferences, please don't come fight me as if we all think the same. All vegetarians/vegans are not of one hive mind
Load More Replies...I am deathly allergic to artificial sweeteners but I have waiters give me diet drinks all the time as I'm skinny and they just assume I'm on a diet. Everytime my husband and go out he has to taste my drink to make sure it's regular and not diet. 9 times out of 10 it's diet.
I don't like the taste of diet drinks and I can immediately tell if it's diet. I always ask for a different drink. Do they really think we can't tell the difference?
Load More Replies...I know that in the kitchen dealing with allergy orders can be a real pain, but those protocols exist for a reason. My wife and I were having dinner and the salad came with walnuts in it. She is severely allergic to them and if she eats them we are doing the whole epi-pen and ER drill. The waiter was very nice and agreed to bring a salad with no nuts. She took a bite of the new salad and started to get a tingling in her tongue - a clear sign something was wrong. It turns out that they had just taken the salad and picked out the walnuts. Unfortunately for them walnuts are oily and that oil gets on the other ingredients - and on counters and utensils and everything else - and then it triggers a reaction. Fortunately my wife didn't get enough to have a full-blown reaction, but it wasn't insignificant. That lazy/ignorant cook ruined our dinner, cost his employer the cost of our food, and lost his job over it. (that was the chef's call, we didn't ask for it) Just do your job right.
When I was in PK4 my teachers decided my parents were just over protective. No-one can be allergic to food by touch. So they made me make one of those peanut butter, bird seed and pine cone birdfeeders. Right before Covid lockdowns started I was working with a Secular Groups Kid's Room while their parents attended talks. met at a charter school location on the weekends. We took the kids out to the playground. The school had done a similar project. One of the kids was 3 at the time - he warned me to stay away from them. A 3 yo had better judgment and more compassion than adults.
My son, who has a peanut allergy, attended a completely nut free pre-school. Which was great, except the teacher buying treats for the class pet didn't read the ingredients on the hamster treats. My son ended up having a reaction just from holding and petting the hamster after another kid fed it a peanuty treat.
Load More Replies...I spent 10 days in the Santa Monica hospital after an episode of atrial fibrillation. The diagnosis was too much coffee and not enough sleep. Since then I only drink decaf and, unless I know the barista, I harass them into confirming me 2-3 times that the coffee is decaf, specifically because I had cases where they lied about coffee being decaf. At one of my regular places, the barista told me that most places he worked at had staff that didn't care.
As someone with a food allergy that isn't super common, this is so important! I'm allergic to capsaicin, while it won't send me into full anaphylaxis if I only have a small taste, my tongue, lips, and throat will start to swell almost immediately. All too often I've been served food with spice or peppers when I've specifically requested to have none. At this point I only order foods and dishes that have no chance of having those (a.k.a. the most bland thing on the menu) unless I know the server. Also, I always order diet soda, soda with corn syrup sugar triggers my migraines. I basically don't order soda anymore unless I can fill the cup myself from a soda machine or it's a bottle. Too many times have I had a hellish day following someone giving me a regular soda
I have a severe onion (allium) intolerance. Not allergy, I've been tested. But intolerance so bad, once they bought fries with 'seasoning' for shared lunch at work. I barely made it out of work, drove half way home, cramping, didn't make it. I'll put it delicately. I pooped my pants driving 80- mph the rest of the way home, blasted into the house with full pants, to find my nephew?? sitting on my couch, visiting my son. Embarrassin doesn't being to explain it. Yelled for him to bring me my bathrobe to the bathroom. Put my clothes in the washer. My car stank for weeks. The effect lasts for weeks, everything I eat goes right through me. I can't eat at work. I can't eat out. I MUST be near a bathroom. My bathroom. Too many servers at restaurants don't know if any kind of onion/seasoning, contains onion, scallions, leeks chives, etc. Popeye's refuses to tell me if it's used in the seasoning on their fries. Too many restaurants refuse to take it seriously. We don't really eat out anymore.
This is a much needed advice... Please do not play with someone's diets or needs. Trust once lost can be huge thing to get back. Medical condition or not, a good service is where you see the customer gets what he or she wants. Period. Also, the customer should mention why he or she is ordering something with changes at times. Some people might not have medical condition but do not like an ingredient. As a paying customer, if the ingredient is not essential for the dish, remove it. If it is, mention that. The customer will be happy to be suggested something else. At least i would be.
I'm allergic to natural red dye. They don't put that on any labels because it's "natural" I've almost died several times because of it. I'm pretty sure this is the way I'll go someday.
Ffs if you can't be assed serving people what they ask for then find another job simple as
At the coffee shop I work at we have to push the decaf button on our machine to make any decaf drinks. Today I had a lady order a decaf latte. My very next customer ordered a decaf coffee and the second he ordered I realized I didn't push the button on the first lady's order. Luckily she was still in the area and I ran to her and told her not to drink it that I forgot to hit decaf. She was like "oh it's fine, I'll be ok" Scared me for a hot minute though.
My ex is diabetic and went to a certain hooka bar multiple times. Orders a diet coke, like always. Server tells him they don't have diet, but the regular tastes the same. Turns out that's what they've been giving him all along. And what establishment doesn't have diet?? I technically can have regular coke, but too much sugar gives me bad palpitations. Even if it is just a preference, it's your job and my money.
I'm diabetic and have learned people don't GAF or even try to understand that a regular soda can kill me. I can't taste the difference, especially between regular and Zero products so I don't know until my bg is through the roof.
I've been vegan for 8 years now. Managed not to touch dairy for 4 years before I was served a coffee with regular milk even though I specifically asked if they had plant. How I knew it was dairy? Stomach cramps. And boy am I sorry for the person going to the coffee shop toilet after me.
How I miss the days when people just did the job they were hired for and didn't bring their personal crap into it. No one cares about your opinions or stroppy attitude when you're on someone else's dime. Shut up and do the job as required. Don't like it? GET OUT.
I can't believe this actually has to be said to ppl.... And I loved being a server prior to the pandemic. This is shameful and the epitome of how Americans are right now. (I'm American). When will ppl get over their pride and arrogance. It's ruining the world.
While I was working on a cruise ship, a friend of mine almost unintentionally killed a person. He ordered a decaf, and she gave him, what she thought was one. Guy started to have a heart attack almost the same moment he sipped the coffee. Thankfully
Thankfully, ships doctor was dining at the next table and managed to stabilise him. It turned out that somebody in the night shift was messing around and put regular in the decaf coffee machine.
Load More Replies...If I pay for something, I expect to get what I paid for, I don't care if I'm allergic or not. If I order a chicken, I wouldn't expect beef. Why would these things be any different?
I was at a hibachi restaurant and told them I was allergic to shellfish and to please cook my chicken away from shrimp/crab etc. Less than five minutes later I watched as the chef proceeds to cook shrimp, and then cook my chicken exactly on the same spot. When he went to put it on my plate I told him I couldn't eat it and he just stared at me. I said remember how I said I'm allergic to shrimp? He says, oh, I just thought you didn't like the flavor of fish. Obviously that was an issue. But you also shouldn't have to have a deadly allergy for your order to be right.
You either accept to make the food/drink as it is ordered or you refuse the order. You don't make changes on your own without the customer's approval.
I worked at a chain restaurant in a hospital, they serve sub sandwiches. Not once, but twice, I found regular dr. Pepper hooked up to the caffeine free spout. The reason, we were out of regular and didn't want to upset customers....The risk to others didn't matter, and like I said, we were located in a hospital.
i'm lactose intolerant. not that intolerant, often milk is fine in small quantities, but i dont' want to mess with that. i also like diet sodas because i'm saving my calories for food. if someone changed my soy milk to milk, i would have issues. if you change my diet soda to regular, i will be pissed. people who do this are disgusting.
I also have lactose intolerance. I will have cramps, gas, diarrhea, and sometimes even vomiting. I can't imagine suffering like that, because some AH felt that it was their right to disregard my order only out of pure selfishness. Such people need to be severely punished on the spot.
Load More Replies...I am lactose intolerant and I may not know for a few hours if I drank milk, but god damn after I do, it does not go very well for the rest of the day
That fucktard bitchweed asshole shitpile waste of cells barista really should have been arrested, imho. That's technically attempted murder even if she wasn't thinking "Let me kill this person-haha".
Maybe the skinny lady avoids sugar because of her teeth? Just give the person what they ask for.
I assure I told my servers that I have a nut and seafood allergy, not life threatening but itchy to death, but my friends have different life threatening allergies so I can’t bring them to restaurants that I can eat. Don’t mess with ppl’s food they could be allergic to it
Honestly? If I had a bad allergy (such as one needing an epi-pen), I wouldn't eat out unless it was at a specialised restaurant that catered to my allergy. Fortunately, it is becoming more and more common for specialty restaurants to be popping up in the bigger cities, who cater to different issues - for that I'd be very grateful.
I have latex fruit syndrome that results in a type 1 allergic reaction. Exposure to banana, avocado, strawberry, kiwi, chestnuts, melon, cantaloupe, papaya, plantains, wine, soy, and likely watermelon/walnuts, results in hay fever, hives, rash, oral allergy syndrome, and asthma symptoms for 1-2 weeks with each exposure. I love Mexican food but am so discouraged from Mexican restaurants because 9 out of 10 times they completely ignore my "NO AVOCADO, ALLERGY" request -_-
I am extremely sensitive to alcohol. Any and ALL alcohol. I discovered this as a kid. I ordered an ala-flambe that used an alcohol and I got violently ill. I ordered a chocolate mousse as a kid and it did NOT say anything about having alcohol in it, I became violently ill. By the time I was old enough for communion (non-catholic church), I knew to ask for juice rather than wine...they messed up and gave me wine. I became violently ill... full-on "exorcist" style in church...from communion. It didn't go over well. I've had multiple people tell me it's all in my head...I just don't like to drink alcohol because there are so many alcoholics in my family. I didn't even KNOW about that until I was older! I've been told I'm just being overly dramatic...yah, ok, like I can force myself to projectile vomit on cue. I can't count the number of times people have tried to slip alcohol into my juices just to prove I'm faking. Every single F@(#*$&^ time I get sick!
I am intolerant to alcohol. Basically I flush up after just a sip and am completely drunk 2 sips later. It's disgusting the pressure put on people like me to share a bottle of wine or to participate in shouts with friends at the pub. I am happy to buy a drink for a friend but don't treat me like I,m making it up when I say I can't drink. I am a female and this a regular problem, God help any male with the same issues.
Load More Replies...Some of my allergies only seem to trigger once the stuff gets into my main digestive tract, so can confirm allergy effects sometimes take hours to start up. Had some episodes when eating out, but most of the time those were accidents and the restaurants did their best to cater for me.
As someone with SEVERE hazelnut allergies (like once I ate Nutella and almost couldn't breathe), this is a real thing. If I went to Starbucks or smth, if they gave me a coffee with chocolate hazelnut stuff in it, I could die.
Questioning people's reasons for tailoring their orders to accommodate health issues is totally acceptable as long as your intent is to make sure you get it right. If you can live with causing someone's death over s**t like this, you deserve prison.
I have Celiac Disease, and when I eat gluten, sometimes I have no outward symptoms. It is causing internal damage to my body. I could be victim to those people who give me gluten anyway because they're sure I'm faking. Luckily, I've lived with a gluten free diet so long, I can usually take a bite of food and tell whether or not it is the gluten version. Some people are not so lucky.
My baby brother has a severe allergy to gluten (I think it’s called celiac but idk). If he eats it he could die. Don’t mess with people’s food. Or else.
I worked restaurant for 20 plus years. One that really pissed me off was a server giving regular coffee to a decaf order. Reason: because they would have to wait for decaf to brew. At that time of the day we had a lot of seniors. Even though there are trace amounts of caffeine in decaf, it does not compare to the amount of caffeine in a regular cup of coffee. Most likely the guest is ordering decaf because of a health issue. Many many many times I have argued with servers over this.
Why are so many people "suddenly" allergic to stuff? Because in the past we didn't know about these allergies and intolerances. It would have just been "having a bad stomach". Or if someone died from drinking milk, it would have been classed as "pneumonia" or "inanation," or something. People would have just died.
Not nearly so many people die of "being delicate" these days.
Load More Replies...And people don't even have to have any allergies, having preferences not based on health is okay too. You wouldn't want people to mess with your food, so don't mess with their food too!! I don't dring coffee so i don't have any experience with it but i feel like in Poland baristas etc just do what they are told with respect for customer, and without questioning, if they have allergies.. But i may be wrong..
My daughter's been recently diagnosed w/ an allergy to everything, even water. She takes meds so she can eat relatively normally, but she has an Epi-pen for emergencies. Citrus & latex-based foods (i.e. bananas, avocados, etc.) are the worst for her & will send her to the hospital.
I have been tricked into eating beef and dairy at restaurants. If a waiter is telling you that the food is 100% definitely absolutely vegan and how great being vegan is… become suspicious
I have been tricked into eating beef and dairy before at restaurants. If the waiter is acting suspicious and telling you how awesome being vegan is and that the food is most definitely 100% vegan in an odd tone… be suspicious
Is this the second part of the other allergy one? Or is this different?
Or better yet: if i ask and pay for a zucchini, then give me a zucchini, don't try to give me a cucumber just because you could trick me into it. I am the customer, paying for what I want, not for what you want to give me! No matter if I have a medical reason or not, it is what I want, and what you most likely have on offer otherwise I wouldn't request it. It's that simple. I choose what to ingest, YOU DON'T have that choice over my body! PERIOD!
Do the damn job you were hired for. You NEVER have the right to disregard a customer's request about their food or drink. If there is by chance a company policy against it, then you just inform the customer you cannot comply and they need to go someplace else. You NEVER, EVER fake it or lie to them.
Every year I teach children who have some allergy or another. Right now I have a little girl in my Transitional Kindergarten class who gets a rash if anyone who has eaten something that she's allergic to TOUCHES her. (And she's allergic to a bunch of things.) It's not like allergic/anaphylactic reactions are all that rare. How arrogant do you need to be to decide what a f*****g stranger should/shouldn't eat or drink? Shaking my head.
I can't have wheat germ (the thing that makes whole wheat whole wheat), almonds, more than a mouthful of dairy, and lavender. I've worked at a summer camp I had to buy my own special breads because the camp really only served whole wheat breads. The head cook didn't care. He gave my bread away to kids who just wanted non wheat bread they had no allergies no reason to need my special breads but this guy just gave it away. I threw up in his office once after he gave me whole wheat pasta because he didn't believe me. My sister who has worked there too had issues with him refusing to make her vegetarian meals. My sister is allergic to meat like she can't use a pan that has had meat in it. This man told her to pick the meat out of her meal. The guy was fired and banned from ever working there again
As a diabetic, I carefully figure when I can have a sugar something or if I need to go sugar free. I haven't had any big problems so far, but if someone gives me a sugary drink and it's not a good time, I'll be sick shortly after. The rest of my day, and night, is ruined until I get my blood sugar right. Give people what they ask for, not what YOU think they should have.
NOBODY tells me what to eat or drink. It's my choice. Just like I don't tell others what to eat/drink. THAT'S why I want what I asked for and am paying for. Plus I fart if have any dairy products. So there's that.
I can't tell you how many times I had to stop a coworker from giving regular to someone who ordered decaf just because the decaf was out and they were too lazy to make another pot. My stepdad has bad heart problems and he can't have caffeine because it makes his pulse race and gives him chest pains and so I know the life and death importance of this and would have to explain that to coworkers all the time.
wow. why would you even offer the option if you dont want to serve that thing? just say you are only serving presso and thats it. as for food issues i cannot eat turkey meat and i dont know why. i am fine with other meats but several hours after i eat turkey i start vomitting. ppl usually dont believe it. i know it is strange but i had this reaction to turkey several times and since then i havent eaten it. it is very unpleasant when ppl dont get it and they think you are just looking for excuses
I'm allergic to dairy and can't have caffeine because of a bladder disease and kidney issues - when I order a decaf iced coffee with almond milk, please don't make it regular - it could land me in the hospital. This is why I cook most of my meals at home (like 99%) and make my own coffee when I feel like having a cup of decaf (not often). Imagine if after 16 years of not having caffeine, if I got dosed, my heart would go nuts - yikes.
Thank you for this trend. I am absolutely sure there are many people who fake conditions because they are trendy and they sorta want to feel special, get special treatment and attention, who knows why, there are plenty of reasons to act like this. I've seen it with my own eyes numerous times. But after comes people like me - I'm carbs intolerant and even a few cost me big pain, blackouts, skin rushes etc. hours after I intake it - it takes time to be absorbed and infiltreted in an organism and then the hell opens. But people who do this to me have no idea what I go trough because it takes hours and even if I die - they won't see it, nobody will come to blame them. So, please serve people what they want, because some are exaggerating (they heard someone mething and want to act snowflakes) but some are real. And there is no way to tell who is what after you kill the person. So thank you people like this exist.
I'm so afraid to eat or drink something I didn't personally bought, because they lie in description, and I have to cook it myself to be sure it will go as much as painful as posible. Or I feel like dying. Last time I got it wrong - I was 3 days out. And I am a diet and a cook professional. I had no idea how much it will mean to me when I got the degree. I wasn't sick when I got it, and I also believed people are just whiny, picky morrons. Maybe it's carma - now after I am sick I know what I studied for.
Load More Replies...I've had a couple of people try to give me real soda, I'm diabetic so thank you for spiking my sugar into the atmosphere and making me sick. The one that gets me sick the most because no one believes me is Honey. The outright refusal to believe that a honey allergy is a real thing. Also, do y'all have any idea just how many things contain honey?
Okay this is totally eff-ed up. These idiots could get someone killed with their nonchalance. You had one job so do it properly. Sure there are fakes but even in the remote possibility of 1%, it isn't acceptable. You cannot bring a dead person back.
Daughter got extremely ill after a sushi place fed us crab, not identifying it as fake crab or even 'krab'. She has an allergy to finned fish but not shellfish. Spent $30 that got thrown up before we got out of the parking lot. Called them and said they should make a note on their menu. argh.
I've performed CPR because of stuff like this. if somebody's ordered something in a specific manner, give it to them in that specefic manner.
They avoid doing their literal job? Yes, the other commenter is right - if you offer options, you have to provide them, customers don't need to explain themselves to you.
A friend of mine is allergic to an artificial sweetener used in diet fizzy drinks. The amount of times we've had to carry him out of pubs because he's been given diet instead of full fat drinks is unreal!!!
The guy who ran the a local Pub decided to go out with a bang and make some "brownies" He was going out of business due to covid. He told me the the Brownies were special but didn't advise some clients, manly retired couples 70+ . They had a great time laughing with their heads off but one guy was an amputee from the knee down in on leg. He was on all kinds off meds and the Maria didn't do him any good, ended up having a psychotic crisis!! I had a slice and it broke of as I picked it up and my dog was quick to catch. Poor dog, she was couldn't get up. I asked the vet and she said the best think was to make sure she had lots of water and let her sleep it off.
If you give me normal cow's milk instead of the lactose free milk I requested... I might be fine as I can tolerate small amounts of lactose... but anymore and I will likely end up with severe heartburn, nausea, vomiting, excruiating stomach cramps and diarrhoea. So FFS take food intolerance and allergies seriously!!
I can't tolerate caffeine and won't order decaf out of the house, because I have no trust that it's truly decaf (can even just be b/c the machine wasn't cleaned). I'm super-sensitive. I can't even have decaf tea because it will keep me up all night from the trace amounts of caffiene that remains. And not, it's not psychosomatic.
Considering my son is a type one diabetic, this post scares me. If he has the wrong amount of sugar/carbs he could get really, deadly sick
Considering my son is a type one diabetic, this post scares me about his future
Yeah, that should be obvious. You need to respect people's choices even if it's just a preference. I, for example, hate walnuts. I'm not allergic, I don't have any walnut-related principles and beliefs, I just don't like their smell and taste and I wouldn't appreciate someone trying to sneak walnuts into my dessert.
My brother doesn't like onions. Not allergic, just doesn't like them. One time we were having lunch and he saw salad that he liked, but it had onions in description. He asked waitress if they could make it without onions. She said "Yes". When they brought salad, he took one bite and said he could taste onions. He even found a very tiny piece. They did not make the salad without onions. Instead, they took a premade batch and picked out whatever onions they could see. The thing with allergies is - you don't need to eat a pound of onions. If my brother had allergy and not just distaste, one drop of onion juice could have been enough to put him in hospital.
Man I swear bored panda is becoming so much rage bait. Worked in two different coffee shops and I can't imagine any of my coworkers being ok with this
It's nice that you have such strong belief in the integrity of your co-workers, but things like this do happen - whether deliberately or accidentally. I hope you never have to deal with the consequences of being misguided.
Load More Replies...Open kitchen, nice woman comes up and starts asking what I might be able to make to work around her salt (sodium) ‘allergy’. While not pointing out that without sodium you’ll literally die, she finally decided on the cheese omelette with cheese grits. She came back after and said it was a great breakfast and she appreciated my working with her. Afterwords I did a bit of math and figured the entire meal to be about 1500mg of sodium (as cheese is -very- salty). Some folks just want to be paid attention to.
F**k right off with your preconcieved notions about why people do what they do into what you would do...[pull your head out of your own ass.
Milk is cheap because it's subsidized by the government. If we were charged what the farmer is getting paid, milk would be over $10 a gallon. Also, if dairy farms want to sell their milk for people to eat or drink, they get visited by the health department monthly. Health inspectors, at least the ones I've dealt with, have no tolerance for "horrible conditions." Animals raised in the conditions you're talking about are unhealthy, don't produce as much milk, and produce a low quality product. Don't want to drink milk? Fine. But the vast majority of dairy farms have happy and healthy cows. An unhealthy cow will lose money for the farmer.
Load More Replies...That's just as bad. You're still being a judgmental a-hole and not giving the customer what he or she ordered.
Load More Replies...you do realize there where allergies before genZ and millenials...right?
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